Veterans United Home Loans Reviews

I have had the privilege of working with Veterans United on 3 occasions in the past 6 years. Each time I have work with them they have been very professional and a wonderful team to work with. They were always upfront in what they were telling you, and they made sure that you knew exactly what was going on. They keep me abreast during each step of the process to get my loan approved. There was no question too small that they would have a problem in explaining to you.

To all my fellow Veterans, if you want to fulfill your American dream, do not hesitate to contact Veterans United. The staff are very knowledgeable and they will treat you with respect. Veterans United you are really awesome.

I had an overall great experience with Veterans United and the entire process of closing on our new home. Our lender Mitch ** was a joy to work with and was great about dealing with my one million weekly questions and need to be overly thorough, to the point of almost tedious. I'm a very organized person and need to know and understand every last little thing, especially when dealing with something as huge and life changing as buying a house. Mitch was patient and great about making me feel comfortable.

I would recommend Veterans United (VU). They had multiple people working on my home loan package and kept in constant contact regarding issues and questions going both ways. VU was informative, professional and had my interests as primary concern through my home buying process. I will use them again.

If you are thinking about buying a home I highly recommend Veterans United, They make the process very easy to become a homeowner. Work with the staff and get the documents they require and the process will go smoothly. I never thought I would own a home but thanks to Veterans United I'm a proud homeowner! I'm forever thankful!

Veterans United made the process of buying our home so fast and easy! The staff is both knowledgeable and friendly, and they go the extra mile to make sure there are no unwanted surprises or problems.

I had excellent service from my lender Nathan **. When I called he took the time to answer all of my questions. I live in Chile and Nathan and Veterans United had to get approval for certain processes involving closing on my home. Incredible work on their part making it happen and having other options when a buyer is not physically present in the area to close. I highly recommend Nathan ** as a VA lender through Veterans United.

Thank you Will, Lauren, Audrey, and the rest of the Veterans United team for helping us purchase AND then refinance our home. You made the process quick, easy, and stress-free. We look forward to working with you again in the future!

David ** worked with us alongside Kayla ** and were just outstanding. Response time to emails and calls was immediate and they kept us abreast of the process at every step, including what the next steps were. Truly cannot say enough about the team of Kayla and David. They worked hard to make sure everything went smoothly, and it absolutely did. And fast! Application date to closing date was under a month. Wonderful, stress-free experience all around.

They flipped their pockets inside out, I grabbed ahold, and they walked me step by step throughout the entire process. They turned a stressfully and exciting time into an exciting and wonderful home buying experience. If I wasn’t a Veteran, I would join the military just to have the privilege to work with them. 100% recommendation.

Veterans United made owning a home a very painless process. At the end of the day when I got to sleep in my own home, for the first time, I knew it was because of the hard work that Veterans United did to get me there. I couldn't recommend them enough to anyone looking for a home after service.

Loan team was very professional but very easy to work with. They were there whenever we had a question or we weren't sure what to do next. Shane and his team were great. Would definitely recommend them to our family and friends.

I was greatly satisfied on the process of my home because Veterans United goes the extra mile to help with the purchasing of your dream home and They will answer all questions or concerns. Stay in communication through the whole process from beginning to end and make it as easy and smooth as possible.

Veterans United Home Loans is a great company to work with for your home loan. Instructions and guidance are clear, actions expeditious, and options (when needed) are unambiguous. Highly recommended! Would work with them again in a heartbeat!

I would absolutely recommend Veterans United to anyone and everyone! The process was SUPER easy from start to finish, and everyone was supremely professional! We closed ahead of schedule and knew where we stood the entire time!

I was turned down by another "veteran friendly" group for my mortgage. It was probably the best thing to happen because I went to Veterans United and met Caleb and his team. We have an amazing house now, I thank them and everyone who helped so much. The process was so simple, and the very knowledgeable and kind people helped me and kept me informed the whole way. I would recommend them to anyone.

Veterans United are a great company who are knowledgeable about VA Home Loans. They get the things done quickly and respond and reach out in a timely manner. I recommend VA home buyers to go through Veterans United. The entire process from bidding to closing took 45 days. They were super friendly and all around nice guys. I would use them in the future.

This is our second home to buy through Veteran’s United. Great customer service. They are always on top of the loan buying process, are knowledgeable and helpful. Would highly recommend them if you are looking into a VA loan.

Everything was tremendously well. All questions were answered in a timely manner. Made sure everything was understood before moving forward with the next steps. The VA realtor that was recommended was a great liaison with the lender. I was kept up to date throughout the process.

Outstanding customer service! Veterans United are experts in VA loans and the company has your best interest in their heart. Kody ** and his team exceeded all my expectations. Big thanks for helping my family!

Veterans United handled my initial purchase of my home, got me a great rate and totally guided me and my wife through the process. My Loan officer and the Real Estate agent they found for me were Fantastic. After being in my house for three years, my loan officer contacted me with an opportunity to refinance my home at an even better rate. That’s true customer service and caring about your customers. They once again guided me totally through the process and we closed the day after Christmas. What a Great Christmas present. Thank you Shannon ** and Veterans United.

Veterans United has helped make buying my first home so easy and really took the stress of the unknown out of it for me. I would recommend them to anyone!!! I didn't think I could get approved for a home yet but after talking to them they got me preapproved and out house hunting!!!

I am active duty military, and was trying to buy my first home. Veterans United assisted my wife and I with the process of home buying, and we had an amazing experience! I highly recommend Veterans United when it comes to buying a home for the first time, especially when you are forward deployed. The Loan Team that I had made every effort to assist me and make my purchase efficient and seamless! I could not have asked for a more pleasant experience! Thank you Veterans United for all that you do to support the military!

Veterans United is the best place for veterans to apply, and have as your mortgage company. They will try their hardest to get you the lowest APR and the best price for your housing needs. They are very knowledgeable, explain everything in detail, and are very courteous. I am grateful they were in my corner working for me.

This organization goes above and beyond to help veterans and their families attain their dream of home ownership. Great rate and the security of knowing your home has passed the stringent standards of the Veterans Administration. They are always looking out for your best interest. So glad we found them. Thanks Veterans United and thanks for recommending the most amazing realtor who completely understood the process.

Don't hesitate to work with Ms. Krystal ** and the staff at Veterans United for your home loan and ancillary service needs. You will not be disappointed as they provide you with the best services possible with your best interests in mind every step of the way!

As a veteran it is great to have someone on your side that will explain every detail to you and what is expected of you during this process. Veterans United help me by keep the process of buying a house super easy. Let them do all the work for you so that you can enjoy your new home.

Tony and his team were wonderful to work with. He made the whole process seem like a walk in the park. If voice mails were left he returned calls very quickly. Emails were answered quickly as well. Our realtor was very impressed with Tony and his team, stating they were some of the best she has ever dealt with. We will always recommend him!

Thank you Veterans United and team for making my dream come true! You went above and beyond to make this as fast and as smooth as possible! I will recommend you to all my brothers and sisters in arms that I know and meet! Thank you!!

I had an amazing experience with Veterans United. Grateful Veteran here. I would highly recommend them to my fellow Vets. They walked me through everything and helped make the the processes simpler. Thank you VU!

Mark and Lee were very knowledgeable and always had a positive attitude. They were able to work around my ever changing schedule while I was deployed and remained in contact with me throughout the entire process. Overall they were great and a pleasure to work with.

The entire home buying process was so smooth and painless. The team at Veterans United handled everything in a timely manner and communicated with very well, even after normal working hours. Very grateful to have done business with Veterans United.

I had been fearful of home buying for years, but thanks to my work with Veterans United, this was one of the most flawless endeavors I have ever been on. I had help every step of the way. The team made sure I never got lost in the bustle.

Great experience. Thank you so much for everything. This is the third home we have bought since March of 2016 and the other two lenders we worked with were not nearly as equipped and well prepared. This entire process was incredibly simple. In fact I worried that something had to be wrong and actually called Lucas a few times and he ensured me all was well. Absolutely no stress throughout the process. We are just mind blown at how easy and perfect Veterans United was to work with! THANK YOU!

We had a foreclosure pop up on a property we had to walk away ten years ago! Everyone said that the situation we found ourselves in was unheard of. One previous lender dropped us and said we could not get approved for a loan at this time. Veterans United went to bat for us! Zack ** and Sean ** were my “Dream Team”. A VA exception was granted and after the easiest loan process ever we are now once again homeowners in our beautiful new home state of Colorado. This was our second VA loan, the other one being in Florida several years ago. Different” players” different state but the same great experience!

Veterans United made the home buying process extremely easy. My team was knowledgeable and always quick to reply to all of my questions or concerns. I will definitely use them again if I buy a new home and would recommend them to anyone who asks!

I took out a conventional loan, it took about 30 days. My loan officer was Josh **. Make sure you ask for him. Excellent guy, a real people person. Keeps you well informed. Best wishes on your home loan.

Veterans United did exactly what they advertised all the way to close. The process was extremely easy with online uploading of all the documents. Fast and easy. The loan team handled everything professionally and would recommend them to any veteran or active duty member.

From the time I inquired about a home loan to the closing date, Clay and his team were attentive and answered all the questions I had along the way. Buying a home is a big, lifelong decision and Veteran's United made the process of buying our forever home a truly seamless, wonderful experience!

I never knew were in the process we were. The people in charge of my refinancing never answered any emails or were never in the office so we were always playing phone tag. Took over 4 months and a mess up on their behalf to tell us in the end we could not refinance.

The Veterans United Mortgage team provided great communication throughout the entire process. Mortgages are never easy; however the team at Veterans United made the process as pain (and stress) free as possible.

I absolutely recommend Veterans United! We were first time homebuyers shopping around for good rates online. Our first stop was Veterans United online. Once we started, the process was so smooth, we stuck with them the entire time. We got a great rate and phenomenal customer service. We ended up getting preapproved online, which was super easy by the way, then transferring to a local Veterans United office in Jacksonville, NC. We were lucky to get Theresa Saunders as the loan officer! She is a rockstar! If you are shopping for a home loan, you will not be disappointed with Veterans United!

Veterans United is the total package! From the first phone call to the closing, The team at Veterans United worked to answer my questions, helped me facilitate the loan process, and assisted me with all the other aspects of the buying and closing process. Veterans United assisted me in connecting with a Real Estate Agent who was extremely knowledgeable about VA loans (and ultimately helped us find our dream house), a Title Company to handle the paperwork, and a team of people to process the paperwork as it came in. There was a constant flow of communication: Shane **, Molly ** and the other members of Shane's team stayed in touch with us and helped us process the paperwork as quickly as possible. The website made everything easy, and was extremely informative about every step of the process. Based on my experience I would not hesitate to use their services again, or recommend Veterans United to others.

Put the ball in their court and they will do what they have to do for you and your family. I only wish I had found them years ago. I really am pleased with the outcome and what my note is for my new house. Veterans United will work with you the best they can and I can attest to that.

You’ve heard the expression if there’s a will there’s a way. Veterans United has the will and opens the door for the way! It was not easy for my husband to Purchase a home. He had many difficulties but that didn’t matter. The loan specialist at Veterans United pushed through the difficulties and made it happen. So if you think you’re having problems and they’re too difficult do not believe it. Their team of experts get the job done. They are diligent and very professional!!

Veterans United works Great with Veterans. Always knowledgeable on the whole process for apply for an VA loans to process all the paperwork in order to finalize the Closing process with the Title Company and all from the comfort of your home laptop. Thanks Andy, Donna, Cameron, all staff of Veterans United and The USMC and all the Armed Forces. Special Thanks to Hon. President Trump and Hon. Vice President Pence. And may GOD Bless American. Thanks again. Milton

Derek, Krista and the rest of the Veterans United team were topnotch. They were there to answer any questions that I had and made this home buying experience a breeze. From linking us up with a realtor and all the in between was nothing short of flawless. So if you are looking to buy a home...Veterans United is the place to go.

I'm a Disabled Veteran that used Veterans United to get my home loan refinanced with the VA Streamline Program to lower my interest rate. The whole process with loan specialist Dan ** was so easy and on time and we love working with this company and Dan so much. We have used them 3 times in the last 3 years to do the refinance and cash out loan and every time it was so smooth and we were always informed early to keep the loan moving on time to a promised closing date not late. So I would say yes try Veterans United before you go to the other big Lenders. You will be surprised and glad you did I know I am. Jon

The process was quick and easy, my loan team was very knowledgeable and great to work with. The process of providing documents and communications was very simple. I would highly recommend Veterans United for others.

My experience working with Ryan and his team was over the top notch customer service. I have never worked with a team before that made a process so easy and smooth. Every step of the way was very simple and easy. All my fears was taken away because I had a wonderful team that guided and supported me every step of the way. Make no mistake this was an amazing experience.

Outstanding service, always available to answer questions. Very fast response times. Highly recommended. Started loan process a month after starting with a military credit union. Veterans United had me closed and funded while the other institution is still asking for paperwork.

Our loan team was great! They were always very quick to respond to my messages and on top of things. Very knowledgeable and respectful. They kept us up to date and were great to work with our real estate agent as well. I would definitely recommend them to my friends and family!

Well I'm sure they can get everyone approve. Initially, I felt discouraged because my credit wasn't the greatest. In addition, I had a fair amount of Student Loan debt. Nonetheless the assistant loan officer Justin talked me into staying the loan process because he was sure they could get me closed. I'm so thank that Justin and Kris ** trusted their process and in the end, I prevailed. I definitely recommend Veterans United.

Great customer service and were prompt to get things moving forward. Overall communication was consistent and effective. All transactions were done via email and the team I worked with called me whenever they needed something. It took about 2 months to close but we had some adjustments to make to our house to qualify for the VA loan prolonging the experience by about 3 weeks.

He was an outstanding and very professional. He recommend a lot of the company for inspection that he trusted and they were spot on with everything. I was very please that he took a lot of the stress out of my hands. He hands down extremely accurate with his closing cost estimates and leaves you a number of a give or take that makes you feel comfortable about the price and not overwhelming. Also, I could ask him anything and he gave me a answer or broke down a lot of the paperwork so that I could understand from my point of view so it made me feel very comfortable with him just because it was my first house and he made it very easy to trust and to depend on him. Hand down the whole team is by far amazing.

They helped me get my credit score high enough to qualify for a VA home loan. They worked with me to the end. I closed on my dream home. They are very professional and knowledgeable with helping veterans qualify for the VA loan. They answer every call and respond to every email.

As a veteran I wouldn’t work with any other company. They truly have your back and best interest. In this at times stressful process. I had no idea how to start the process of buying a house. From what my credit score was and what it means to understanding the underwriting process. They explained in detail every step and patiently answered my questions. To be perfectly honest if you are a first time homebuyer or thinking about buying a home. I couldn’t possibly imagine a company that could do a better more professional job than Veterans United.

Veterans United made a promise at the start of my loan journey, "We will be with you every step of the way", and they lived up to that promise 300%, going up and beyond the call of their responsibilities. During my loan journey, I felt that my loan team was there for me and me along; even though, I knew they were processing many other loans at the same time. I plan to recommend Veterans United to any veteran that I meet that is looking for a house. Thank you very much for making my dream come true.

Veterans United made purchasing a home amazingly simple!! They explained everything every step of the way and even called to just check on me and make sure I was okay through the whole process. Highly recommend this company!!

This lending experience with Ryan, Chad, and the entire Austin Veteran's United staff was excellent. Those guys made me feel very comfortable. They kept me informed the entire process. Kept the open lines of communication and always provided answers to every question I had. They were professional and knowledgeable, it was a very good experience.

Overall, we had an amazing experience through our entire home-buying process. We are first time home buyers and we were a little scared and skeptical as to how "smooth" the process could be, but their support made it all easy. They were always available and willing to answer all of our questions (and we had a lot, lol). Selecting Veterans United was the best decision. You guys rock!

From Day 1, Loan Specialist, Dorian **, was very professional and very friendly. He kept me informed and was always there to answer questions. I would recommend Dorian to anyone buying or refinancing a house. A real Pro! He made the process seem very easy. Closed in 30 days.

Provided Quality Customer Service and was extremely helpful and quick! Extended extra personal care when I was going thru what could have been a very difficult loan process. Handled the loan process very professionally.

Thoroughly satisfied with the professionals from Veterans United that I interacted with. They’re all charismatic and upfront. As a first time home buyer I can honestly say nothing about the process was difficult at all.

My family decided to get our home loan through Veterans United because we'd read positive reviews. Little did we know our loan officer would be backlogged due to vacation, then fail to be forthright with information. We jumped through hoops getting proper documentation, resubmitting documentation in a process that took almost a month. Then, while waiting for underwriting, our loan officer told us she wouldn't be able to fulfill the loan because of information they'd had all along. If they'd been upfront, we easily could have gone to another company without wasting our time.

Did Refi with Veterans United and I’m very pleased with the process. It was fast, efficient and easy! Nicole ** is the Best!! She was my loan officer and she treated me like I was family and made process efficient!!! Thanks again Nicole. You're the best!!

This is only my 2nd home and the process the 1st time was a nightmare. Other than a few delays that were no fault of anyone just process requirements I honestly couldn't be happier. The whole team made my dream home mine. Thank you all!

If you are looking for an easy, step by step process for a New Mortgage or refinancing, Veterans United is the place you should go. They will assign a team that will walk you through each step, making the process easy and organized. Kevin ** and Ashly ** were excellent to work with, ensuring that the loan proceeded in a timely manner and all necessary information was received. They were always available and responsive to my question. I don't think you can go wrong with Veterans United!

Veteran's United has amazing loan teams who really take their time to get you answers and go out of their way to help you through any loan process. I am truly amazed by their level of knowledge and ease of making a complicated process super easy. This is my second time using them for a refinance and it was a huge savings with little to no hassle on our end.

Smooth process from start to finish. I was pre-approved, not just pre-qualified, in three days. If a veteran is thinking of buying a home get pre-approved first. Then when you find the home you want you can make an offer right away. That goes a long way with a seller when they know you have the financing. The seller might even take a lower offer just because it is a sure thing.

Working with Veterans United was amazing, they basically do everything for you and their online system is so easy. I would highly recommend them for anyone buying a home, and I will definitely be using them if I buy another home in the future.

After living in an apartment for several years, I came across a Veterans United home loan ad while surfing the internet to pass the time. I decided to call them on a whim, not really expecting anything to come of fruition since my credit wasn’t exactly A1. After leaving a message, they contacted me within the hour and with a quick check of my status, informed me that I was definitely eligible for a substantial home loan at a great interest rate. From that point, the process was smooth and almost seamless. My loan officer Ryan was great and guided me through the process every step of the way in a very professional, personable, and efficient manner.

Not sure where all these reviews are coming from. My experience wasn't the best. I wanted to put a second home we are transitioning into under a VA mortgage. Our current home is under a VA mortgage. I explained in detail to both Jake and Jason what I wanted to do. Both said it wouldn't be a problem. I have excellent credit. As soon as I sent them all the required paperwork and allowed them to do a credit check they gave me a pitch to go conventional. Conventional means higher fees for them of course. Felt like a bait and switch.

Excellent team. The online portal used to upload documents is spot on. The team worked diligently on my refinance. It was a painless process from start to finish. We will definitely be using this company in our future purchases. Great Job!!

We are first home buyers and did not know anything about getting a house or the process of it, but Veterans United was a great help and gave us all the tools we need on getting the house and cater to what we what and need on closing. Everything was great and at closing we didn’t have to pay anything.

It was a journey, a lot of learning if you are a first time home buyer, but my Veterans United team helped me every step of the way. They helped me push through the little snags we had along the way and made it happen. Joel and Chris were my main points of contact and these guys really care about you as a person and take pride in what they do. They're there whenever you need them and response time was superb. I think Veterans United really lived up to the great reviews I've read before using them. I recommend fellow veterans to use these guys.

Loan agent was extremely thorough and helpful through the entire process. We got a great home and we're very happy with the entire experience from start to finish. They were also very proactive and flexible with turning around our paperwork allowing us to close days earlier than originally scheduled.

Veterans United definitely helped make our dreams come true. They noticeably set the bar above the rest, when it comes to saving you time and money. If we stayed with any other company we would still be waiting to close on our home.

They were professional, and Jess got it done. I was asked to provide documents, and when I couldn't get them, Jess showed me how to get them. Hurray for Jess! I learned a lot from this loan experience.

My experience with Kayla was the best. She is always on top of what is needed and kept to the timeline. I purchased and refinanced with Veterans United. I highly recommend them. I want to thank Kayla for making this such a smooth transaction.

I'm a service member buying a house 1200 miles away and Veterans United made the process easy. Their online system for retrieving and dispersing documents was easy to use and worked every time I used it. Their staff were on top of everything and reached out when they needed documents or just to check in to see If I needed anything. I highly recommend using Veterans United for your home purchase.

Veterans United made my first time home buying experience painless, and was actually a comfortable learning experience. They worked hard to make sure the entire process went smoothly. Heidi ** and Bryan ** constantly kept in contact with me via telephone, email and text. I was never left wondering the status of my loan.

Veterans United has streamlined the VA home loan process and they are fast, detailed and dedicated to helping Veterans. They closed my loan in 16 days when other lenders told me that it would take 60 days to close on a VA home loan.

Nothing but the best is all I can say. My gf works for a loan office and agreed she would also recommend VU. They worked hard to get any issues resolved professionally and in a timely manner. They really know their jobs. I'm happy I used them.

The entire experience was fantastic from start to finish! Loree was always available to answer questions day and night, any day of the week! She eased all fears and made the entire process easy and quick! We have already closed and sent referrals her way! We will highly recommend her and Veterans United to our friends and family! And in the future we will use them again!

I don't think the home buying process could be any more better than going with Veterans United. The portal is very easy to use and makes paperwork a breeze. Buying a home can be stressful especially for the first time. Veterans United made my first home buying process a good experience. I would not go through anybody else when it comes to buying a house again. If you are looking for professionals who want to get you preapproved and happy all the way until the closing day then go with Veterans United. Andrew ** and his team are great.

The loan officer, Billy **, was very rude throughout the whole transaction. When the seller and his agent asked questions, he would respond in a very rude and condescending way. Very unpleasant experience. I would not recommend working with this loan officer again.

I used Veterans United to purchase my home a few years ago. Molly and her team were great to work with and made the process easy. When I decided to take advantage of my homes equity I knew I would go through Veterans United to make it happen. I contacted Molly and just as before she was eager to help. Throughout the refinance my schedule was hectic but Molly and the team (big shoutout to Abbey!) were patient and never made me feel rushed to make a decision. Thanks again to Molly and her team for all the hard work.

Kris ** and Kathy ** were both effective and responsive, genuinely looking out for my best interest. I would highly recommend them to anyone able to use VA. Kris made himself available to me even during a holiday weekend. Need I say any more than that, both he and Kathy were actively pressing to meet a short settlement date and needless accomplished just that. I am happy with both my home and the actions of the team I was lucky to have.

Very good experience. Prompt and responsive customer service. I was kept informed through the whole process. Their documents website and web portal was outstanding. My timeline was about 30 days from start to close of loan. Highly pleased with everyone from Veterans United.

Veterans United help my wife and I navigate a very tight timeline to find our dream home at a new assignment. Amazing personal attention and knowledge base to help first time homebuyers decide with confidence.

At first the process started great. Then right before close the required disclosure had $6,000 of points which I did not agree to pay. We were told it would be $2,000 in points. I asked to review the recorded conversations and they could not find it even though our realtor was in speaker when we were discussing it. Don’t go through them!

Veterans United made our first home purchase a quick and easy process. They got things done fast and we were able to close in roughly 22 days! My wife and I were not stressed really at all the entire time and were able to enjoy the experience of buying our first home! Without Mike our loan officer, Becca our realtor, and the rest of Veterans United we would not be where we are today and we are still in amazement we have purchased our first home! We are forever grateful for all of the help to make this dream a reality!

We highly recommend Veterans United! They took us professionally by the hand through the entire process - in the end we purchased our dream home, at an interest rate we are ecstatic about and saved well over 50,000 dollars. Luke ** and his team communicated with us fantastically each step of the way - when things out of the ordinary arose - they adapted - improvised and overcame!

Don't bother trying to get a VA Loan on a Manufactured Home with Veterans United. I was pre-approved and then put an offer on a manufactured home and they dropped me like a hot potato. They even told me to look for another lender. Not cool when you have deadlines to meet and need to find another lender. Will never do business with them again.

Although Veterans United is a business in the business of making money, they do so with the utmost care and respect our brothers and sisters deserve! They make the process as streamlined and easy as possible! Their website "To-do" list lets you know what they need and when they need it. Between the automated system and dedicated team assigned to you, communication from start to finish is top notch! I would recommend them hands down as the best in serving our needs!

We tried to buy ** in Houston. The day of closing I was told that I needed to come up with almost $20k because they were not going to do the escrow holdback that they offered me. I lost a lot of money since I paid into the house for some repairs to meet appraisal because they almost guaranteed I would get into the house. Found a bank that offered me more and is doing everything to get me to closing on a house almost twice the price and ten times as nice in less than half the time. Kim ** and her team were very polite but polite doesn't get one a home. Chad ** in Austin was horrible when I switched to the Tx Veterans Land Board hoping it would be better because that is what Chad promised.

They make the whole process so easy. Their "to do" list keeps every one on top of things with less risk of something being forgotten. My team was very accessible for all of my questions. Friendly and helpful.

Jon and Dilanoza were simply AMAZING/FREAKING AWESOME!!! They made this experience stress free and enjoyable. They kept us informed all through the process and responded to all our question in a timely manner. They both gave us their cell phone numbers and Jon even told us we can contact him on weekends and after hours if we needed some info. Simply FREAKING AMAZING!!! Pat ** (Metro Brokers) is a ROCK STAR!!! She was always available, kept us abreast of any new listings that fit what we were looking for and fought for us every step of the way!!! Ms. Pat will be a permanent part of our family.

Veterans reached out to me within 1 hour and from the start of the conversation they made me comfortable and confident the process would not be hard. Veterans took my information and made the process feel hassle free and so easy it felt like they did 90% of the work. My agent answered every call or text, I did not have to leave one voicemail, and every question I asked they not only gave me prompt answers but new answers to questions I have other mortgage companies could not.

Getting a loan through these folks was easy. My loan guy was friendly and returned calls and emails promptly. I was happy. Fast forward a few years. The way the administration office handled my husband's death was a horrible experience. First I get an email that said we need a court document proving I inherit. They made it sound like I was about to lose my home too! I emailed them back because I knew that wasn’t correct. Then I get an email where they say, "Oh ok. You don’t need to send us anything, but if you want your husband's name removed, you need to write to this department instead". Huh?

I worked with Veterans United with 2 agents. They emailed me directly, called, or texted me whenever necessary to keep me abreast of the latest updates with regards to the status of purchasing my new home. They set me up with a local real estate agent who welcomed me and chauffeured me and my family around town to look at homes. They are great to work with and have a simple easy to understand process that concisely displays all of your documentation in your online account as you progress through the home loan adjudication process.

Veterans United Home Loans was amazing throughout the entire process of finding and buying the perfect home for my family! I would highly recommend them to anyone using their VA loan to purchase a home. The process was very quick and there was no stress involved. The loan specialist and team are very knowledgeable and organized, simplifying and streaming the process which makes it go very smoothly. I was so nervous to begin the process, but with the expert help of my loan team, my husband and I were able to accomplish one of our biggest dreams of owning our first home!

It's always been my dream to own a home and Veterans United was the second Lender that I applied with. From the start the staff was super friendly and knowledgeable. I loved the online platform. It made transferring documents a breeze. Durell and her team were amazing!!!! From start to finish they kept me in the loop as well as answered all of my non educated questions immediately. I was never in the dark or wondering what was going on. I started the loan process on April 29th and closed on May 28th. Thank you Veterans United for making my lifelong dream become a reality!!!

Veterans United bent over backwards to make this deal work. There were various hiccups along the way, but my loan officer, Dylan, and his team made sure to communicate the status at each stage. My loan team really took care of me!

If you qualify for this loan there is no reason not to use it. Excellent perks and a professional team. They really do care about you and making sure you get the right home. They recommended a realtor that was very professional. Overall fantastic experience working with Veterans United.

First I would just like to thank Veterans United Home Loans and everyone that I have worked with from the entire home buying experience. This starts with Jamie ** which is the first person I talked to to begin everything. I would also thank Kristen ** for the fast process to get everything in order to get the pre-approval which only took about a week once I provided what I needed to. This was our first home we ever bought and I honestly couldn't have asked for a better company or better employees that worked on my loans to include Military United (insurance). I heard of big of a pain it was to buy a house but to be honest this wasn't a pain at all, a long process but this is understandable and didn't expect anything less. Again thank Jamie for getting my wife and I through the process and thank Veterans United and giving us our first home.

What an amazing company. One of the most pleasant experiences I’ve had with any company in any regard. Absolutely recommend them for every type of home buyer! Laura and Kelly are two of the most pleasant people I’ve met and I’ll certainly be coming back.

Andrew, Joe and Jenny were very professional and created a very fluid process. I highly recommend them to anyone looking to purchase a home! You will not be disappointed. The team started the process with a very detailed explanation of what to expect, so I never felt in the dark. They were there to answer questions for me at all times. Great Team!

I had problems because the city had screwed up the zoning and yet they worked with me for more than a year to get the loan closed. VA loans can be complicated and yet they stood by and helped every step of the way when Navy FCU did nothing but blow me off.

We would not hesitate one second to use Veterans United or Joe ** again.

I highly recommend Veterans United Home Loans! Very knowledgeable about working with VA and they communicate with you in terms you can understand! Thank you!! We were told what was needed and it was mainly all online, so it was easy to access my account and see the next steps. They also keep you updated on where you are in the process of buying your home.

After spending 26 years in the Marines deployed all over the world, I have come to realize that you need to have someone in your team who has your back so you can make it back home safe and sound. From the moment Matt ** called me from Veterans United Home Loans, I felt a sense of trust, honesty, esprit de corps and a true team player. He was very knowledgeable, informative and he allowed me to ask any question I had in my brain housing group (Marine term) and answered them where I was able to understand every step. He definitely made me feel confident that I was working with a great company who took pride on helping fellow veterans like myself. Helping us find our own safe haven so we can continue with our healing process after the war.

As a Navy Veteran and first time home buyer the whole team at Veterans United made our buying experience as pain free and as pleasant as possible. They treated us with a personal touch and the utmost professionalism, from our Loan Officer Jesse **, Loan Coordinator Lauren **, Senior Home Loan Consultant Kristina **, to our Realtor Myla **. My wife and I would highly recommend giving Veterans United a call if you're a Vet or a first time buyer looking for the best help in a step by step buying experience on the market. Thank you Veterans United for making our dream of becoming homeowners come true. Mr. & Mrs. Greg **.

Veterans United was a real joy to work with and Andy ** and his staff were professional, courteous and knowledgeable. Veterans United processed my Re-Fi in about 4 weeks and the entire process was smooth and simple. Their years of experience in servicing VA loans is very evident in the fact that they processed my loan quickly and in a manner that made me feel confident in their abilities. I would highly recommend Veterans United to any Veteran needing a home loan service.

My loan officer "Shane" was very informative and helpful, he made the transition to my new home incredibly simple. Shane was also available whenever I called to answer any question related to my loan process that I had. I experienced a very smooth and organized process. I would definitely recommend Veterans United to any potential home buyers. Thank you Veterans United for getting me into my first beautiful home.

Our loan officer was very helpful and responsive. She responded quickly when we had questions and kept us in the loop at each step. Veterans United had a clear checklist that guided us through the process. Smoothest mortgage process I have ever experienced.

We contacted them and they worked with us. The agent was responsive and tried to get a check to us quickly to clean up the feces water that was covering several areas of our home. But hold up, Veterans United stepped in and insisted that their name be added to the check along with my name and my wife name.

Purchasing a home can be a daunting experience. Veterans United made the process as simple as possible. My loan team was always accessible by phone or email and were quick to respond. The online portal made document upload easy and secure. I would highly recommend Veterans United!

The home buying process can be intimidating but Mason ** team at Veterans United makes a very in depth process go by smoothly and seemingly effortlessly. Everyone was so helpful and worked very hard to help us every step of the way. Their communication is prompt, precise, and genuine. I will forever be coming back to Veterans United to work with such skilled professionals.

I did a lot of research before selecting a lender for my mortgage. I got my initial preapproval through USAA, whom I love, but their customer service was not as welcoming as Veterans United. I highly recommend Veterans United to all of my friends and military buddies.

A offer was put on my house in January 2019. Was to close February 28, 2019. Didn’t happen. We are in April and they are saying end of month. Sadly with more than 5 extensions and not house sell I’m talking with a lawyers for the negligence of money lost as a homeowner for storages and hotel costs. With all that’s happened my mother whom lives with me is having health issues due to the move that can’t be accommodative for living in situation like we are waiting on the house loan process to finish.

From the first day to the last our home buying experience was made easy and stress-free!!! The team was helpful always available for me to reach out to. Veterans United is amazing. Jeremy and Amanda were so supportive. I could not be more pleased.

Nick and his team are absolute professionals, and they are the ones you want in your corner. We were first time home buyers, and they made the process so painless and easy for us. We knew what to do and when to do it. They were patient, thoughtful, and honest. Nick was never in a rush to get me off the phone. He answered every question I threw at him. He sent me to read the customer reviews about him, the good and the bad. He was completely transparent and upfront. I got pre-approval letters from two other companies. Picking Veterans United was the best decision I could have made.

They are great people and very helpful. The loan process went much smoother then I expected. Very easy to upload documents required. Many as simple as taking a picture of the document and uploading it. Very happy with outcome! I’m now a veteran homeowner!

Using Veterans United was one of my best decisions. My loan team was very engaged throughout the whole process and gave me multiple options to consider when deciding which would best meet my financial needs. The website is very user friendly and the efforts/means of communication are unmatched. Thank you Chris, Meghan and everyone else in the background for making this a very pleasant experience!

My experience couldn’t have been better. They made me feel like I could ask them anything anytime. Very tentative to my needs. Brad ** and his team have all the praise in the world from me. I’m sure I’m not the only one either.

After checking out companies who purportedly claim to represent veterans and service personnel with hyped-up service, my wife and I settled on Veterans United. From the initial phone call through closing, the process, people and professionalism of this organization stand above all others, head-and-shoulders. The team is patient, thorough and responsive to questions, needs and concerns. It's not just words and commercials, it's actions. Hands down... Veterans United is THE BEST!!!!

We used Veterans United for our last two home purchases. They are so easy to work with. The online aspect is so easy to use. It made everything flow so smoothly. All my questions were promptly answered. The service given relieved a lot of stress in a very stressful time of life. Even the realtor and the Title company commented on how easy it was to work with Veterans United.

The loan staff was great to work with. Answered all questions. Was polite and kind. Stayed in touch by website on what was needed which was great and convenient. Made process faster and easier. I would recommend them to all veterans to use.

Brendan and Dawn were awesome! They helped me get the house I have been dreaming of and we worked through it all real quickly to get me out of the hotel I was living in while moving. The process was really easy and I never had doubts along the way.

We were researching for a VA lender to purchase our first home. We also were trying to educate ourselves more about the VA loan process. Veterans United was so helpful and professional. I highly recommend them as they answered all questions quickly, gave us advice, and continued to followup with us. The entire loan went very smoothly and we even closed early. I recommend them and our agent, Molly **.

As a first time homeowner, the process can be a little overwhelming. My team at Veterans United was highly professional, quick to return messages, and overall a real pleasure to work with. They guided me through this lengthy process step by step, and took the time to answer every question I had - no matter how inept or off base.

I was simply kicking the tires so to speak on getting a loan to purchase a home. After many years of fighting my service-connected disability my 100% total and permanent was approved. I began working with the Lighthouse program to rebuild my credit because it too suffered due to my disability. Within 90-days my credit score jumped nearly 100-points. My Lighthouse advisor ran my credit and moved me to my mortgage broker. My realtor was out of town on vacation so I began the search without her online.

This is the first time I've purchased a home utilizing my veteran’s benefit. I contacted Veterans United because of their outstanding online customer reviews. The process began with a simple online questionnaire. I was contacted within hours of my submission and was partnered with a loan specialist and local realtor all within 48 hours. After uploading the necessary documents our loan specialist obtained a loan pre-approval amount the next business day. After securing a purchase contract our realtor and Veterans United strategically partnered together to deliver a seamless home purchase process that closed exactly as promised 30 days. Thank you Veterans United!!!!

Called VU after seeing an ad on the internet, from the beginning the reps were always courteous. Their rep and I interviewed by phone to get me pre-qualified and pre approved after I got the needed documents uploaded to an account they had for me. Soon I met the next team member, the realtor. Emails back and forth to select homes to view created a nice list of choices. She was very helpful, courteous, and patient with me and wifey.

The people at Veterans United are professional and able to complete the entire loan process from pre-approval to closing in a timely and orderly fashion. Their prompts and To Do lists make the whole thing simple and easy to manage. A great way to purchase a new home with top notch guidance.

My entire process was explained all the way and Matt ** was very professional and knowledgeable during the same. I would and will recommend him to everyone. I really appreciate all he done for me. I wasn't expecting such an excellent result.

Fast and accurate processing. Fantastic home buying experience. Loan was closed on time without a single hiccup along the way. Micheal ** and his team of professionals are top notch. Thank you for making this an easy process.

My experience with Veterans United was nothing but amazing from start to finish. Getting started my credit wasn’t where it needed to be, but they had their own people that took care of that and guided me through the process of getting it fixed. Once my score was where it needed to be I was handed to my loan officer. He made sure I was good to go and approved for what I needed. The website was very user friendly and once I got my approval was even able to customize and print my own offer letters for submitting offers. I thought that was a very nice feature since I was able to customize it with the address of the house I was bidding on and the offer amount instead of having a generic letter that showed my max amount approved for.

The reason we chose Veterans United initially was due to Darci **'s impeccable customer service, follow-up and the overwhelming number of VU positive reviews. From that point forward our team consisting of Ben **, Senior Loan Officer and Kat **, Transaction Coordinator immediately reached out to us to answer any questions. Our situation was that our apartment lease was ending in mid-April and our closing would require precise timing three months out. During the initial process I was dredging the paper process but to my surprise the cloud based technology website was outstanding. I simply uploaded the documents required in the To Do List; and then saw when those items were completed on VU end.

Nick was very helpful in getting us what we needed to get our home in Las Vegas Nevada. He walked us through each and every step to achieve our loan. I would recommend him to anybody for a home loan anywhere.

Excellent service dealing with a troublesome builder. Always kept us informed of the status and documentation that was needed. Although at times it seemed like some of the documentation requests were duplicated. I enjoyed working with Eric ** and Andy **. I was also able to save over $460 annually with the contact I received from Andy for homeowners insurance. That goes above and beyond just getting me a great mortgage.

I had so many concerns that I would not be able to get a loan being a single parent and having some debt, but Veterans United made everything seem so easy. Chris was amazing and was available to answer any question day or night!

Veteran's United Home Loans took the time and had the patience to be persistent enough to get me follow thru on the loan application. I was skeptical at first after having been told by another company that I couldn't qualify for a VA loan since a good portion of my available were already used. They got my VA loan approved quickly and the process was painless. Awesome company to deal with.

Easy, fast, reliable and amazing. Veterans United puts the Veteran and his/her families needs above all else. They make you feel like you are their family. The process was the easiest thing we have ever done.

Working with Veterans United was fantastic! It was easy submitting everything online and our loan officer and his team were great to work with. They answered any question we had quickly and expertly. The application, approval, and closing process went quickly and smoothly.

As a veteran and licensed real estate agent I can honestly say Veterans United and loan specialist Doug ** are at the very top of their business. Second loan I’ve done with them and extremely impressed with how they handled my loans from start to finish. I feel comfortable recommending them to anyone.

Veterans United was understanding and the steps on the site can explain what you need. May be frustrating to deal with the process but the app made it easier and the representatives helped a lot in this instance. I would not have been able to get by without them assisting me. Top notch individuals! Would recommend without a doubt!

Wonderful experience and lovely staff who are with you 100% of the way. The staff went above and beyond what we expected. The help connect us with realtors and homeowners insurance. They are the complete package. If you want good service and you are a Veteran, look them up. This would save you time and money. They are the Best!

Jenna ** along with Veterans United did an amazing job. They made it so simple to stay on track during our qualification process. We never had to wait but a few minutes for a response to the many questions we had along the way, and most of the time our calls were answered directly by Jenna. She made our first home buying experience so much less stressful than I had anticipated. She made sure everything was in order before moving forward to ensure we wouldn’t have any unreasonable expectations. Once everything was complete we were amazed at how little our upfront costs were as well as the future services we will receive just by being a part of Veterans United. Jenna as well as our realtor Adrienne and our entire loan team at Veterans United come highly recommend by me and my family. We could not be happier with our experience.

Veterans United made the mortgage process smooth and seamless. They are top notch in their service and knowledge. Any veteran that doesn't use Veterans United for their mortgage process is missing the boat!

Working with VU was a truly positive experience. Nothing can make getting a home loan fun but VUs system at least makes it responsive. My loan team of Shane ** and Alan ** were great and went above and beyond to help us find our new dream house. Even when we hit snags with the seller they stayed focused and made it to closing on time.

Veterans United is absolutely the best Home Loan Specialists. I would Highly recommend them to whomever has served in the Military to help you with a Forever Home. Their Home Loan Specialists are extremely knowledgeable and can help and answer any questions you may have.

This company was very thorough, understanding and incredibly helpful for this first time home buyer. I cannot believe how easy the process was and how stress-free Billy and his team made the entire experience. If you're looking for a company that cares for their customers, this is the one! Definitely will be recommending them to my friends and co-workers.

I'm not one for hyperbole but my loan team was flat out outstanding and made the process incredible easy for me. One of the reasons I chose VU was because of the great feedback I had heard in regards to customer service and understanding of the needs of military home buyers. Jonathan and his team did not disappoint in that regard. They were extremely professional, helpful and proactive throughout the home buying process and really made the process flow very smoothly and efficiently. I would unequivocally recommend VU to any and all military homebuyers.

Veterans United Home Loans was recommended and they were honest, efficient, helpful, supportive and very pleasant. We were keep up on everything even up to the closing day. Andy and Holly were very dependable and made the process very simple and things went so smooth. We will use United Veterans again when needed. We will always recommend that group to everyone knowing that they will be treated with respect and the VA loan will be a smooth process and fast.

I never expected to work with such fantastic people during what would usually be a very stressful process. I cannot express how much me and my family appreciate how wonderfully we were treated during our home buying venture. Thank you Mason, Nathan, and Veterans United!

They acted as if this was their first loan. Wasted three and one half months of my time. My loan was VA. And a very simple one. Refinance with plenty of equity and over 800 credit score. After 3.5 months of duplications, loss paperwork, they wanted me to start over because my information was too old. Before you consider these people you might want to google their legal problems with the states of New York and California. I closed with another company in 36 days.

My loan team made home buying easy. They communicated from start to finish. When my team asked for documentation, I never felt rushed. They gave me ample time to gather the necessary information. I look forward to working with them in the future.

You can not go wrong with Veterans United, dont believe us? Ms. kaylee ** with Veterans United made the impossible possible. Thanks to her and her team for a quick 30 day clear to close home loan execution. The results? My wife and I now own our first home.

The overall home buying process was above and beyond what I was expecting. Being Active Military and unable to sit down with a person and see a house in person made the beginning process scary. The Veterans United Team immediately put my fears to rest and walked me through the process step by step. I can proudly say I am now a Homeowner!

I had the distinct pleasure and honor of working with my Loan Officer Eric **, and my Transaction Coordinator, Desi **. From the initial contact and loan application, all the way through closing, I felt I was on a high speed, fast track, ultra efficient, path to home ownership. As a matter of fact, had it not been for a third party provided document that had a typo that needed to be redone and resubmitted, start to close would have been accomplished in 17 days. Nonetheless, my team was able to, I was told, tie the record for quickest successful completion just over 20 days. I was blown away with the professionalism, efficiency, determination, and process knowledge of both Eric and Desi.

I am 30 weeks pregnant, did a 5 day road trip that ended late the night before closing day, had the flu for 2 weeks, and this was our third attempt to buy a house - and I STILL thought this whole process was awesome and easy and stress-free. I credit all of this to Angie and her staff, and the way Veterans United is set up online. As well as how most everything is uploaded for the preapproval process. I don't have anything to compare this experience to, but based on everything I've heard about how long, drawn out, and stressful buying a house is - we did not experience that with VU. Thank you!

They are extremely Great to work with and they will help you every step of the way. I really appreciate them for helping make our dreams come true. I couldn't have asked for better help than Matt and Dena.

I ran into a roadblock trying to purchase a home thru another lender. I turned to Veterans United for help. They immediately stepped in, in approximately 2 to 3 weeks I was closing on my home. Thanks to Veterans United. I was able to acquire my dream home with no problem. Relief. Thanks again to Veterans United, they truly look out for the veterans. God bless America and Veterans United.

I would not recommend VU to anyone. I was just another number to them. My process was contingent on the sale of another home. When my process took longer than normal, I was pushed aside and made to feel like a nuisance. I was told they would work on interest rates to compete with other quotes. That was a lie. Kept being told, "Not to worry about it, we are working on it." "Oh that rate is from the pre approval. It will adjust at the end." I had 4 closing cost changes in 7 days prior to closing. They said it was due to other groups (title company, homeowners insurance, etc).

I started trying to get qualified for a VA Loan and I wasn't quite there yet, but I was still assigned an agent to help me get things on track and give me good advice to get my scores where they needed to be. It took approximately 90 days. Once the scores were in place I was Pre-Approved for my home loan with the price point I was seeking. My loan office, Jonathan ** and his team made the process seem effortless. The website is user friendly, it's also mobile friendly. I was able to follow along and understand the process. The attention to detail on the documents was awesome. My team was accessible and I never once had to worry about where I was in the process. I would definitely recommend this company. I closed within 45 days on today, 2/1/2019. I couldn't be any happier.

Think twice before using Veterans United home loans. We originally had a buyer who was pre-approved with them. After 21 days 12/18 they realized they didn't get VOE (originally close date 12/24) so they asked for an extension for 12/31 with a guarantee of close for them to come back on 12/28 to decline the buyer (after the buyer signed off all contingency) a week prior. What lender puts the buyer and seller through all this 2 days before we're suppose to close escrow! Luckily we're working things out with another lender who believes everything should work.

I did NOT buy a home with Veterans United Home loans. I was in the process of buying one and to their credit, it was going smoothly. They have a very user friendly portal in which you can upload required documentation, bank statements, w2s etc. I was under contract on a home and then Hurricane Michael happened. The home I was weeks away from closing on was completely destroyed. We were able to get out of the contract, but certain inspections/appraisals had already been done. We no longer had interest in buying a re-sale home and decided to not go with Veterans United anymore. They still charged us a full $450 for an appraisal on a home which was no longer standing!

I filled out a questionnaire regarding VA benefits on a Facebook advert... Have my name, tel number and email address. Receive a call from someone named David, I asked David how can I find out what Veterans Benefits that I have available to me. He asked for my name, address, telephone, email, Social Security Number and employee. Which I gave to him to look up my Military Record... Not once did he divulge that he was NOT with the Veterans Administration.

I closed on my house today no thanks to Veterans United. These folks sent me through 3 different loan Officers and 2 Hard Inquiries on my credit report on a 4 month period which significantly dropped my score. I started this roller coaster ride w/ Loan Officer Daniel in August. He went over my information and relayed me to the Lighthouse Program to help me get my credit up to 620, the program itself was helpful and straightforward when it comes to a plan of action. I followed the program and got my credit score pass the 620 mark in 2 months, I was cleared in mid-October and figured I'm back on track. I waited a week to hear anything. I sent Daniel a couple of emails with no response.

I am telling you from personal experience, even though I have extensive VA Benefit training, this company is unethical and wants to take advantage and charge enormous fees! They will put a bad mark on your credit score and do not abide by the protections your VA Guaranteed Loan is supposed to provide to you! You worked too hard to be taken advantage of!

I received a preapproval letter and told that I was all set to find a home. After months of searching for a home, and paid for an inspection, the loan officer informed me that I need to show proof of bill paying. I was not informed that I needed to show checking account withdrawals for these payments. I have paperless accounts or use the option of paying at my local grocery store; therefore I could not show proof and for all of the payments. My landlord sent them a letter verifying that I am in good standing and amount paid as did the utility company. They claimed that was unacceptable and did not grant me the loan. I was mortified to have involved the realtor, the seller of the home and not to mention the time spent searching for a home, as well as the $374.00 that I am now at loss.

Veterans United showed me how to improve my credit score. I got my ducks in a row before getting the preapproval. The financing through the closing was actually easier than the move itself. I am not the most trusting person and this was our first house purchase. I've got to say I was impressed with how they handled the process.

They keep interest lower than standard loans. I like the application process and how easy it is and how quickly our issues are resolved. I love the no downpayment required and no PMI as well. It was transparent and open from the beginning. I loved the broker we worked with and don't regret anything. We asked a hundred questions and they always responded within a few minutes to our email or phone call.

This is a really reliable and trustworthy company to work with. I like them a lot. They are always very friendly and helpful. They take care of their veterans and work with you to give you the lowest rate possible and help you make your dreams come true of owning a home. I highly recommend Veterans United.

Veterans United worked with us to improve our credit. After our credit was increased to the needed level, we then moved forward with buying our home. Veterans United worked with us at each step. I was very pleased with their service. The customer service was outstanding. My wife and I had many, many questions and each person we talked to was eager to help us. We never had the impression that we were a burden or that they were not there to help us in any way they could. Our home buying experience was simply a pleasure. I would absolutely recommend Veterans United to anyone looking for a VA home loan.

Veterans United makes me feel like a supported member of the military with VU. They have treated me with kindness and recognition. Belonging to Veterans United makes me feel like my career means a great deal to the nation I help protect. Their customer support is remarkable. They have a great amount of patience and respect for those who use their service. I appreciate this the most when I have questions about their services or problems. They make me feel wanted. The process to get a home loan was somewhat simple, with very few problems. Although they could offer more services than they do, but that isn't much of a problem.

They have great customer service and called back very frequently to be sure my intent was genuine in addition to the additional screening and the added research. They were kind and forgiving, always there for me. Made me feel comfortable in the pursuit of the loan even though I had fear of not closing. Wished they closed sooner as they took longer than expected to close the loan. I had to wait and was not expecting the added delay. But all in all, I feel they were great.

I didn't think I would like the experience overall but it was not a pain. It was a little hectic but ok. They were quick and reliable. Some of the workers really cared. They treated me like a person and was fast.

They worked hard and did a great job. We got the best rates and I liked the streamlined process of the event. They helped me in any and every way. I love the people that work there and everything they represent. When people treat you good and show you that you care, you love the service even more. The wait time is kind of long on some things though. And being in the service and traveling around a lot didn't make the process even easier. We need to improve that aspect of the situation.

Everything is great. When I called they response quickly and help me to go thru the process on the phone. They have many options that I wanted to pick and I was happy about it. I'm grateful. They also offered free program or discounted with free care with medication discounted. They send me discounted ex card and insurance card in the email. I appreciate the calls too. The person was also friendly but they take too long to send me the paperwork and I disliked when they asked too much questions or asked question repeating. But it was good experience. They helped me thru the process.

Nothing but great to work with. They worked hard to approve my loan and made it as easy as they could make it. They also put me in contact with a realtor in the area where I was moving.