Toyota Financial Services Reviews

When I left the dealership's service area, my car shut off after they supposedly repaired. Later, it was determined that it needed an alternator. Now, after I have spent over $30,000 for this car and recently paid $900.54 on 12/4/2010 and plan to pay another $800 on 12/30/2010, they're harassing with a Notice of Right To Cure Your Default Letter. They're asking for an additional $1402.66 plus December's payment of $750.84 by 1/03/2011. This is even though the letter dated 12/22/2010 reached me on 12/27/2010. There are also indications that they are discriminating against Black customers by offering them used cars instead of new ones and marking up the finance contract's interest rates and monthly payments on Black customers.

I am at risk of losing the high interest vehicle I have and Toyota does not seem to be willing to help in the least. I am unemployed now and have two kids that depend on me. With all the bailout the car companies have gotten, it still seems to make it hard on the ones that are trying. I have had perfect credit with this payment until now and they are still looking at the bottom number. Well the bottom number does not reflect the hardships I have had to endure to make this stupid car payment for the last three years and doing without sometimes. I just wanted to say the creditors and dealers are so unfair to the people that are trying to be honest and fair in this life and get the short end of the stick as always.

I feel that I am being taken advantaged of. I needed a car so I was not thinking about the long term. I really think this needs to be addressed but they will not listen to me at all. Twenty percent is a very high interest rate and the gentleman said this is the highest he has ever seen working for the company. If there is anything that can be done, please reply with a call or an email. I look forward to hearing from someone. I think this is unfair to me and anyone going through this. They have turned down other people with better credit than me and this should be addressed.

This process easily generates money to any dealer by selling many cars in a day, granting 99.99% of the customer do not read the contract, for three reasons, 1) They will not understand it, 2) The number of pages they have to read, 3) The dealer went over the contract with the customer?! While ideally, the customer have two options, 1) Bring a lawyer to help with signing of the deal, 2) Customer take home all the papers needed to be signed of and read them carefully and when satisfied, come back to dealer. This will cause a drop with the dealers sales tremendously!

In my case, after 5 years, the lease ended in September 1. I returned the van to Toyota dealer on Brook Park road, and sales people kept saying that I do not have to clean or detail the van. 3 weeks later, I received a bill from dealer (Toyota Financial) charging me $500 for excessive wear, where there is no dents or broken parts. I am charged for corrosion in the tire rims! In addition, I was charged .30 cent per additional mile, while according to the sales person I will be charged .15 cent per additional mile.

I called Toyota Financial, and first thing, they asked me if I did read the contract? The contract which the dealer verbally went over it while leasing the van! This is cheating, betraying and illegal by bluffing the consumers. I did lease from GM and they never charged me for excessive ear, actually they waved the cost of the 1,000 miles which I went over. I know I will lose the argument with Toyota, but I feel consumer like us should be protected from dealers like Toyota, and should be posted on the news as an awareness.

Again, I patiently listened to the "this call may be recorded for quality purposes," and once gain before he was even through he said hello and hung up. I'm not sure if this is a technical problem on their phones or if their workers are just used to being hung up on regularly but it is very annoying. I finally demanded to speak to a manager to at least make him aware of the situation.

And basically I got the runaround, pay your bills and you wouldn't get a call from us. They were very rude assumed just because I owed a mere $100 that I was a liar and had no business to address this issue with them. They kept saying it's not our intention to do this. Whether it's their intention or not it's happening to me and from Google, it's happening loads of times. I'm sick of getting calls and getting hung up on even after I insist I will pay them as soon as I get paid.

The car was repossessed, in spite of the fact that the "Soldiers' and Sailors' Civil Relief Act of 1940" clearly states that if a Service Member is unable to comply to financial obligations due to military service, all legal actions must be supspended until such time that the Service Member is no longer materially impaired by active duty. Upon contacting them, I was told that they really couldn't do anything about it.

Now, my daughter doesn't have transportation to and from work (I live in a different state and am unable to provide transportation). Her father's credit has been adversely (and illegally) affected. It amazes me that a man can go to another country and participate in a war to protect our nation's way of life - and the very people he is protecting will stab him in the back because he isn't here to defend himself.

Toyota has no choice in the matter. It must abide by the law. Tina should contact her Congressman -- Rep. Doc Hastings (R-WA 4th) -- and ask that he assist her in communicating forcefully with Toyota.

On July 30, 2001, I went to pick up my son at the baby sitter and when I came out, my car was gone. I was told by some woman that the car was towed away. I then called the Elizabeth Police Department and they informed me that the car was repossessed. I never received notice from Toyota that my car was going to be repossessed, never received notice that I was in default. They claim they called me at work but I never received any calls from them. They did not try and contact me at home either.

When I contacted Toyota the next morning I was told that in order to get my car back I had to pay them the full amount owed to them and I had to wait approximately two weeks to receive a letter from them and that they could not discuss this matter with me any further. I explained to him that I had proof that the money orders were sent to them and that I was only really a month late because July was due on July 20, 2001 and I have a ten-day grace period. He said that was not his problem that even if I could prove that the payments were made once the car is reposed the only way to get it back is to pay them the full amount owed.

I have sacrificed for 2 1/2 years paying this car for an approximate total of $15,000 that I have already paid for them to take it from me for only two payments. No notice no phone call, nothing. I was left stranded with my six-month-old baby and all my belongings were taken along with my car.

When I went to pick up my belongings, I was told that I was not allowed to remove my things that they had to do it for me. They treated me as if I were a delinquent and insulted my husband as well.

On inspection it was revealed that this car had bad compression in two cylinders as a result of enormous sludge deposits. Toyota of USA refused to service and repair under its drive-train warranty claiming lack of maintenance. Mr. Efron declined to share in the costs of replacing the engine which was recommended. Apparently the car was dumped on the auction block by Toyota Finance without proper maintenance or the odometer was turned back to have that much sludge in it.

The economic consequences are we will have to replace the engine. Estimates have been as high as $8,500. We have be rejected by three Toyota dealerships and Toyota of USA in regards to honoring their warranty. We have taken time from work to drive this car to the dealerships. We have had to borrow cars to get to work. We have been emotionally exhausted dealing with Toyota, Mr. Efron and the dealerships. We have only had the car 4 months. It has less than 40,000 miles and we have maint. records for the period that we have had it.

Since then I have always paid. If late the payments still gets there. I was laid off but still managed to pay. I just recently sent a payment of $500 which they should receive by 11/13/00. They still would not update my info and kept telling me they didn't give a damn. I have all my cashier checks and not one time have they been sending information to my p.o.b. (statements), but i continue to send them the payments no matter what.

My car was taken from my job 11/13/00 at 1:55 a.m. and I have no means of transportation. My purse was inside my car, my identification and my credit cards and $200 cash was in my wallet and there is also a gun inside the purse which is my spouse's. I have purchased new Christmas toys that I had in the trunk along with a new coat, my Primco cell phone and speed radar.

In July 2000 I tried to get in touch with Toyota to find out where my car was since I had put $6000, down and paid monthly for 3 years and felt I was entitled to compensation for at least part of it. I was given the runaround by everyone at the dealership and the credit corp. It was suggested I wrote to Ed Turon for this info and I did so on 8-7-00 mailing it registered, return receipt. To this date I have not received a response.

I now have bad credit and cannot purchase a house. I am also being refused for a car loan. My credit will be destroyed if this item is not removed.

Cheryl needs to send a certified, return-receipt-requested letter to Toyota, the collection agency and the credit reporting bureau explaining the circumstances. If the charge is not removed, she should contact an attorney.

I am fronting $8,000 in cash and financing $3,000. This dealership is trying to charge me $800 over my residual just to process the paperwork. This is ridiculous!

I feel cheated and lied to. Is this right? The manager ... had me so upset tonight, I ran out in tears.