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TaxAudit.com

TaxAudit.com

Citrus Heights, CA

 3.5/5 (102 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

About TaxAudit.com

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Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

TaxAudit.com Reviews

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Page 3 Reviews 15 - 25
Rated with 5 stars
Verified Reviewer
Original review: Feb. 4, 2020

It took more than a year to close the audit. The CPA team working with me was extremely patient and helpful in guiding me through this painful process and achieve a desirable result. Thank you TaxAudit.

TaxAudit.com response

You are of course, most welcome. Helping people is what we do! Thank-you for sharing your experience with us and others.

3 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 30, 2020

I have a disorder/disability where I do not deal with certain pressure situation very well. The company knows this. I have paid them for Audit Defense for several years and when I finally was audited they played games with me and my mental state. Deborah ** from their staff became a bully to me and played emotional games with me via their messaging portal and on the telephone. I asked them to assign me to a tax professional as I paid for countless times and they refuse. Then I asked to communicate with the owner of the company, which they ignored until I asked on the telephone with Ms. ** and she told me that is not going to happen.

I wonder why Jake Sindt would be too busy to review cases where paid customers feel abused by his staff? I have made every effort to reach him from messages and requests from his staff and all have been ignored. I would find someone to represent you away from TaxAudit.com and TurboTax recommends them but they do not understand how to work with customers - They have played and abused me.

TaxAudit.com response

This case has been reviewed by several Tax Professionals as well as several members of upper management. We have been working with him to gather the needed information for his case and will be happy to provide representation as soon as this member provides the documents required by the IRS in these types of audits.

6 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Jan. 28, 2020

Jason was very prepared, knowledgeable, and helpful through the process of the audit. Time sensitive information is important, and we were able to find a solution very quickly. Thank you very much TaxAudit. I highly recommend them.

TaxAudit.com response

We appreciate your taking the time to review our service and we thank you for the recommendation. We are glad to hear you have learned what so many others have, that our Tax Professionals are fantastic!

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Jan. 23, 2020

Darin was very helpful and made it easy to understand the situation clearly. He is very professional, knowledgeable and reliable. I highly recommend TaxAudit to everyone who needs good service. Thank you.

TaxAudit.com response

Thank-you for taking the time to share your experience with us and others. We appreciate the feedback!

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Rated with 1 star
Verified Reviewer
Original review: Jan. 23, 2020

I was audited by the state requiring three years of documents. First, there was difficulty assigning my case. I ended up working with three different individuals. The second individual threatened to close out my case from day one. Because I was unable to produce every receipt for medical expenses the auditor refused to submit any of my supporting documentation for business expenses, medical expenses, charitable deduction, etc. The only thing the auditor accomplished was a delay of submitting my supporting documentation to the Tax officials. Do not waste your time or money!! Hire a company dedicated to helping you resolve your tax issues. Save yourself the stress and time of working with individuals not interested in assisting you.

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Rated with 5 stars
Verified Reviewer
Original review: Jan. 16, 2020

Taxaudit team was great! Responsive, supportive, knowledgeable and courteous. Jason and Dan were on top of everything from day one leading to an acceptable resolution of my case with the IRS. We are now lifelong customers - I will never file a return without Taxaudit having my back!

TaxAudit.com response

Thank-you for sharing with us and others. We pride ourselves on our top notch service!

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Rated with 5 stars
Verified Reviewer
Original review: Jan. 10, 2020

Adrianna was simply the best! She answered all my questions, filed super fast, helped us so much and we couldn't have done it without her! She was a godsend at a time when I had lost all hope. Thank you very much.

TaxAudit.com response

We appreciate your sharing your experience! The staff at TaxAudit are second to none!

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Rated with 5 stars
Verified Reviewer
Original review: Jan. 2, 2020

Bistra was very communicative and informative about next steps and keeping me up to date on what's happening and all possible outcomes. She under promises and wayyyy over-delivers. I am thrilled with the level of service I received! I owed 10k less than what was originally asked because there were many things I forgot to file on my own. I am referring my mom as she is also in an audit.

TaxAudit.com response

Thank-you for sharing your experience with us and others. We are glad to see you have witnessed what so many others have, the passion our tax professionals and support staff have for helping people!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Dec. 26, 2019

So grateful for the defense team especially miss Laurel for their great effort in reducing the penalty payment way below than the actual amount. They have been corresponding by phone and text to inform us on what to do.

TaxAudit.com response

We appreciate your taking the time to let others know about your experience. Our tax professionals and support staff pride themselves on going above and beyond for our members.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 5, 2019

Mohammed was professional & thorough reassuring me through the process. The problem was resolved quickly, there was good communication throughout. Very professional and reliable. I highly recommend TaxAudit.

TaxAudit.com response

Thank you so much for sharing your experience. We really appreciate hearing from our members.

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TaxAudit.com Company Information

Company Name:
TaxAudit.com
Website:
www.taxaudit.com