TaxAudit.com Reviews

Maryam was professional, understanding and efficient. She took care of business and very personable. Made me feel a sense of relief. They are very accommodating and reliable. Keep up the good work TaxAudit.

Professional, meticulous, thorough. Took time to guide me through the entire audit process. I highly recommend their good service to my friends and family. Keep up the good work TaxAudit. Thank you very much.

She has been very professional and attentive to my issue. Recently had the opportunity to speak with her on the phone which was further assuring. Very very reliable. I highly recommend TaxAudit to everyone.

I received a letter from IRS that I will pay back tax return of 2017, I scan the letter and send to TaxAudit. The answer was promptly and before the day of court IRS cancel my bill after the reaction of TaxAudit.

Richard was extremely helpful in dealing with a massive tax notice from the IRS from 2017. It turned out the IRS was largely in error and having Richard guide me through it calmly and professionally was very appreciated. Will definitely be signing up for Tax Audit in the future.

I properly claimed a tuition credit and provided extensive supporting documentation. In fact, the IRS dropped its initial demand of almost $3,000 to $350. Tax Audit seemed to think that this was "enough." The day before the next IRS deadline, the Tax Audit rep for the first time claimed he couldn't, or wouldn't, do anything else. He was not even familiar with the facts or with the documentation I had provided. (My case number with Tax Audit is **). I had paid for this service for many years. As soon as I needed it, they did a half-hearted job at best.

Bill was very on top of things and worked with me to get everything done in a timely fashion. They are very professional and reliable. Easy to talk to. Really appreciate the good service. Thank you very much.

She helped me the whole way. Quick to respond and very patient. Went from owing $7k + to nothing with her help. Thank you so much. I highly recommend their good service and how professional their staffs were. Keep up the good work.

Communicated throughout the whole process. Made sure I knew exactly what to expect and I never waited, wondering what was next. Very professional and reliable staff. Keep up the good work. Wonderful! Thanks.

I received a letter from the IRS and proceeded to start process recommended by tax audit. Once I turned in all of the required documents. The representative calls me and in fact the document provided will not work and that I made a mistake inputting numbers and to simply wait for the next letter for the IRS. When I asked about the deadline the IRS gave me she told me to simply wait and she will not be submitting any of the information I gave her. Now I am Just waiting for another doomsday letter from the IRS. How is this audit protection or defense.

John, provided clear, complete, and concise answers to my questions. He kept me informed during the process about what was going on and the next steps. While I enjoyed working with John and was completely satisfied with the experience, I really hope we have the opportunity to work together again.

It was nice to have your backup service. As it turned out I did make an error and I already have paid the IRS for the taxes due. Jason was very helpful and dealt with the IRS for me so I did not have to be intimidated. I think the mistake was caused when I subtracted my 2 exemptions from my taxable income and the system had already accounted for them.

Edward was courteous, explained things in detail and was very responsive and and how it was going to be handled. He is very professional and reliable. I like his performance best of all. Keep up the good work. I highly recommend TaxAudit.com.

Mr ** went above and beyond with communication following up with the IRS and informing me every step of the way. I would feel great if a friend or family was able to work with Mr ** as I would have relief that they will be taken care of with a top notch professional.

He was prompt and easy to work with. Very helpful and informative. Great and easy to talk to. He explained to me the process and how it was going to be. I highly recommend their excellent service. Keep up the good work guys. Thanks a lot!

It was my very first time dealing with an audit. Every year I buy TaxAudit and never had to use it. The process was painless and the service I received from my Tax Advisor was excellent. He kept me calm and worry-free. Excellent communication via app and telephone. He explained to me the process and how it was going to be handled. He got it all taken care off by IRS deadline. Just received a notice from IRS nothing due now. Thank you so much.

Jessie, is a very knowledgeable person, and the most important is very charismatic, great and easy to talk, in other words is very pleasant person! I highly recommend their excellent service. Keep up the good work.

I found the interaction I recently had with my Audit Representative to be less than satisfactory... I'm a paying customer for TaxAudit and while I understand the outcome of my situation, I found my Rep to be incredibly belittling, smug, and rude. I do not recommend.

She has been very faithful and responsible with special care. I like her performance best of all. Keep up the good work and will highly recommend this excellent company to my family and friends. Thanks again.

I purchased this after doing my taxes on TurboTax last year even though TurboTax stated that my chances of being audited were very slim. Well TurboTax was wrong and I was audited. I then contacted TaxAudit and they said my case was not eligible. I expressed my dismay by their lack of services. Then they called me back 2 days later saying that I was eligible for referral to a tax attorney but had to pay a few hundred dollars extra so they could look at it (more money and more money). In fact, they keep harassing me to purchase more services from them. I contacted the IRS myself and it seems reasonable for me to handle on my own without TaxAudit.com. TaxAudit.com IS A TOTAL FRAUD!! They will not help you if you are audited!! Save yourself money and peace of mind and avoid TaxAudit.com.

I was frustrated and scared when I got my audit notice last summer, and I knew it was going to be an uphill battle since I lost most of my personal records during Hurricane Harvey. However, Tammie was there to help keep my head up throughout the whole audit process. She had my back when I challenged my audit's findings after I discovered an erroneous judgement/ruling by the auditor. Turns out not all auditors know the law or know what OFFICIAL publications and flow charts are on the irs.gov website that are there to help guide tax payers determine if certain things qualify for deductions. I wouldn't have been able to get through this without her, and I would have owed much more than what I am paying after a successful rebuttal if it weren't for her.

I was audited in 2016 for my 2014 taxes. Rep was rude and stated what I needed to do. Which turns out he was wrong. Now 2018 I am audited again for same year costing more money. Don't waste your money. Hire a professional.

I complain a LOT about companies, to be honest - and I can't begin to tell you how awesome TaxAudit is and worth every penny each year. I had a pretty messy audit situation and every step of the process was easy thanks to Jason and Daniel. Jason in particular had outstanding communication and skill in helping to solve this issue, was caring and attentive and going beyond what he needed to do to help, probably. Highly recommend this.

Absolutely horrible experience. In retrospect, I should have handled the audit independently. I should have known the experience would be awful based on the very first call. The accountant was rude and clearly annoyed to have another case to deal with...the process was riddled with negativity, repeat questions, poor planning! I sent logs within hours of notice. Not one word until we were near the deadline to submit them. Told to redo all the logs. A true one point, I asked if they were representing me or the state.

This has been a very disappointing experience. They don't defend you. They don't negotiate for you, they don't assist with payment set ups. They don't help with Offers of Compromise. All they do is make sure the IRS is billing you correctly. In my case, they didn't and I did/will be paying less, but not much. In the end, it would have been cheaper to just pay what they said I owed because of the frustration of dealing with TaxAudit and their inability to actually defend/assist you. It really feels like they are working for the IRS and not you. I feel I overpaid for the service.

I purchased TaxAudit.com service first in 2014 through TurboTax just in case I get audited by the IRS. I totally forgot about the purchase until I got a letter (about my 2015 tax-return filing) from the IRS in May 2017. Nobody could imagine how terrified I was by the letter! My whole body was trembling, and I could not even breathe correctly. I did not even have the gut to look into my tax files for a while. Finally, I reviewed my 2015 tax-return files and found that I had purchased a TaxAudit.com service for 2015. This gave me some relief that I was not alone against the IRS.

Not only did they insult me by telling me that only a person with a mental issue would have that many medical expenses but they did NOT provide any service and have for over a year refused to refund my money.

I was told that they would help me out if there was an audit. I have wasted weeks of my time only to feel like they did NOTHING to help me. I was audited for 2015 taxes and all I did was get all the information need for them to tell me... NO! I really thought I was paying for a service that could help, I did most the work. All they did was put it together and save me the postage. Guess who has loses here... Me! Never felt like they were in my corner AT ALL!

I used TurboTax is how I ended up with these guys. Never again. I received a letter from the IRS auditing My 2015 taxes. After contacting them their representative Jason ** contacted me. He said I needed to send him information. After sending him the materials he requested he then said what I sent him wasn’t good enough. He needs more detailed info with receipts. I explained to him that I do not have the additional information. What I sent him is all I have. He said the IRS will not accept that. I asked him to please send it in and see what they say. He refused. His response was if I cannot provide the Additional information to him they would have to close my case. These guys did absolutely nothing to help me. They are a joke. So my case is closed because these guys won’t do their job. They should have to at least attempt to help people but they don’t. They just make excuse after excuse.

I used them three times. I will no longer buy their service. They dump the customer as fast as possible for reasons as slight as not returning a message soon enough. They look for ways to not represent the client to the fullest while focusing on closing the case and therefore dumping the client which appears to be a pattern. I actually had to represent myself in the first case and third case even though they were under contract. The second case, was small and they closed the case for me not responding in time - a week or so while I was busy.

I have paid for audit defense membership and premium membership, 2 products at the TaxAudit.com of TurboTax company. TaxAudit.com got the IRS audit letter and worked on my behalf since Jan 2014. They then resigned with IRS in June 2016. I received IRS notice in July 2016 and found out about the resignation. During Jan 2014 thru June 2016, TaxAudit.com helped the IRS to expand the audit from 1 year to 4 years. Nothing was done. I was told I cannot contact IRS myself. TaxAudit.com got no IRS notices and I also got no IRS notices. I have to hire other EA to finish the audit after TaxAudit.com resign in 2016. By that time, the IRS agent dumped my files and I had to hire EA to file appeal. TaxAudit.com basically sold my case and conspire with the IRS office.

TaxAudit.com is the company that administrates this audit defense service. Their only objective is to get rid of you. They are not interested in your audit or helping your business. I am a serial entrepreneur and have had many businesses over the years. After 30 years in various businesses I got audited during the Obama IRS years in 2012. Big surprise. After showing TaxAudit.com my source of funds and proof of expenses, they were like, sorry, cannot help you. They won't even try to help you unless you they can confirm every receipt and every canceled check. But most of us as small business owners in the 21st Century don't even have receipts and canceled checks! They don't exist anymore! I had every transaction recorded in MINT, both INCOME and EXPENSES. Oh, the IRS will accept a bank statement for your INCOME, but not EXPENSES!?! What the hell???

The TaxAudit.com office in Folsom, California is a total scam. Repeated delays, uneducated staff (Susie & Ivanna), and a total lack of motivation to represent you. Their game is to get you to continue to complete numerous surveys and spend hundreds of hours providing documentation with no intention of making a reasonable effort to argue your case. No matter what you furnish, they create another excuse why it isn't enough, then after months make every excuse why they can't do anything.

I had bought TaxAudit protection for the last five years, but 2015 was the first year I was ever audited by the IRS which wanted to collect over $12,000 in extra fees for taxes and interest. Angela ** worked with me for almost a month to address each individual IRS claim, and was able to resolve most of them with the backup material I provided to her... saving me some $10,000!! I highly recommend TaxAudit.

I sent my letter from the PA Dept of Rev. to TaxAudit.com the day after I received it, along with a detailed response to their concerns. A few days later I received a call from my rep. During our initial contact, she had not read the detailed letter I'd sent her with my response to each of the tax agency's concerns. She seemed very annoyed to have to find and read letter, but eventually did. She then told me I'd need to procure all the documentation (dozens to hundreds of pages) in 5 days to respond to their letter. When I told her this wasn't enough time, she didn't know what to do. When I asked if we could send them the explanation I'd written, she said, "sure", and told me I had to fax back a power of attorney ASAP, and that she'd send the power of attorney form to me the next day.

Used TaxAudit for 3 years (possibly more). When I needed them, they asked me to call IRS directly "and ask them exactly how they arrived at this assessment". So, you still stand alone with IRS - They do NOT live up to the promise that they will deal with the IRS. A total scam and total waste of money.

My refund didn't show up, so I ended up calling the IRS and after hours of calls, they connected me to an agent who told me that there was supposed to be a notice sent out but for some reason it hadn't been sent out and that I needed to come in for an appointment which ended up being in two days. At this point I contacted Audit Defense as this was the primary reason I got them, and instead of offering to assist, they gave me the runaround.

The customer service was very helpful with any issues that I had. Very knowledgeable about the service and quick responses. Was very happy with the security especially with the way the cyber attacks happen these days. Very comfortable using this service in the very near future. This company is on the rise and I promote the company with a positive experience. The filing experience was very smooth and simple. No extra links or ads to go through like some services I have experienced in the past. Quick and smooth transactions.

This group, from the beginning, did not want to handle my tax audit. I have paid for their services for years (7) and never needed (*or thought I needed) their services, until now. The group is in California and they call you when it suits them and they do not answer your phone calls as Dale, **, person number 6 with the organization, told me because she was eating her lunch. She only answered the phone because it kept ringing, per her. She told me she was sorry I didn't know the tax codes, and this when she hadn't even looked at the paperwork. She told me that she didn't have certain tax paperwork when I sent it months ago (2014 and 2015 tax paperwork; 200 plus pages each). She told me the letter from my employer and any work paperwork was useless, when I was verbally told by person number 2 that I needed them.