Tax Network USA Reviews
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About Tax Network USA
Tax Network USA is a full-service tax firm that operates exclusively online. It provides tax preparation and relief services to individuals and small business owners in all 50 states. You can schedule a free, no-obligation consultation with a tax attorney or licensed enrolled agent to discuss your options before paying any fees.
- Provides free consultation
- Offers several tax relief services
- Available nationwide
- Financing available with no fees
- Requires minimum tax debt of $10,000
- No physical locations
Tax Network USA Reviews
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- 4,898,961 reviews on ConsumerAffairs are verified.
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Reviewed May 18, 2026
We have given them $63,000 and our case has been with them for over two years, they have done zero for this money, all the promises to reduce your debt to the IRS are complete baloney. They never do anything, they never contact us, and when we do contact them, they never call you back, or they book appointments with you and then don't turn up for them, they have made our situation far worse than it was to start with as we now owe a further two years in interest. They do not give you one point of contact, so each time you call, you speak to a different person, who tells you they are near to a resolution. This is totally untrue. I wish I had given the IRS the $63,000 I gave them and just tried to sort a resolution out with the IRS myself.
Today we were meant to speak to DeShon, our sixth representative, for the third attempted effort to call us. She has arranged to call us three times and has only managed to call us once; unfortunately, that call was booked for 10.30 am and she left a message at 6 pm saying she was running behind. No apology for being 8 hours late!
Since then, we arranged twice more to speak to her, and both times she just didn't call. She never even bothered to email an excuse or to postpone or rearrange. This is how it is, you can NEVER speak to anyone. The main number is AI, and it says, "Leave a message and someone will call you back" if they feel it's needed. Nobody ever calls you. Please don't trust them, they will just take your money and do nothing. We are going to have to call the IRS ourselves and see what we can arrange. There is no chance of getting any of our money back from TNUSA. I am writing this to warn others not to even consider dealing with these criminals
Mr. Mears' case involves complex federal IRS and California Franchise Tax Board matters requiring extensive representation, including power of attorney processing, financial analysis, collection protection, and ongoing negotiation with both agencies. Cases of this nature — particularly those involving multiple tax years and both federal and state liabilities — routinely require 12 months or more to reach resolution, and timelines are significantly influenced by the processing schedules and policies of third-party agencies such as the IRS and the FTB, which are outside of TNUSA's control.
Regarding communication, clients engage Tax Network USA as a firm, and cases are managed by a dedicated team of professionals rather than a single point of contact. This team-based approach ensures continuity of service and allows cases to progress without interruption.
Mr. Mears' case is currently in an active phase, and our team has been in communication with him regarding the outstanding documentation needed to complete the preparation and filing of his 2022 and 2023 tax returns, which is the next step required to move his case forward. Mr. Mears has been made aware of this requirement.
We remain committed to resolving Mr. Mears' tax matter and will continue to work directly with him toward that goal.
Reviewed May 16, 2026
I went with Tax Network USA to get my tax situation cleared up. The guy, Joe, is very nice. We had a little trouble getting the documents over, but that was on my side. Now, he has the documents. However, I have not had a lot of interaction with him as of this date. I scheduled an appointment on their system. It said that he would call me within two hours of the time scheduled, but we haven't had another call. Getting through their bot systems in order to be able to speak to a human has been unsuccessful. There needs to be a way to be able to get a message to the rep that is easier than through their bot system.
Thank you for sharing your experience. We're glad Joe has received your documents, but sorry to hear about the challenges in communication. We're addressing your concerns about the system and phone contact difficulties. Please reach out directly to our support team so we can assist you promptly and ensure a smoother experience. Your insight is valuable for improving our service. I will have someone from our Quality Assurance department reach out to you so they can assist you.
Reviewed May 15, 2026
I saw Tax Network’s advertisements on several different things, and I called them. It was good that they helped us. We did everything over the phone, but we’re still doing the process online and they’ve done a fine job so far. Matt, the rep, did what we asked him to do.
Thank you for sharing your experience! We’re glad to hear that our team has been helpful and that the process has been smooth so far.
It’s great to know that Matt was able to assist you and meet your expectations. We truly appreciate your trust in us and look forward to continuing to support you through the remainder of your case.
If you ever have any questions along the way, please don’t hesitate to reach out. Thank you again!
Reviewed May 14, 2026
So far, my experience with Tax Network has been pretty bad. Somebody named Adam hit me up and said I needed to go into the portal and do something. I was like, "I can't get into it." So, I called him on Friday to see if I could get an email sent to me, so I could get into this portal. But nobody ever called me back.
Yesterday, the lady called me about my payment because they tried to run the wrong card. I told her I needed to get into the portal, 'cause she said she was going to get a hold of customer service. Customer service called me back and told me that I have to set up an appointment just to get an email to get into this portal. I said, "I don't really want to set up an appointment just to get an email sent to me." I've not heard anything back.
But I did the enrollment process over the phone, and it was perfect. The guy I worked with did a great job. He was very articulate about what I was going to be charged, why I was being charged for it. That was a great experience.
Reviewed May 13, 2026
Tax Network USA gave me information and we set things up online. I appreciated the reps' transparency and ability to help where questions were needed. Overall, I had a pleasant experience.
Thank you for sharing your experience with Tax Network USA. We're delighted to hear that you appreciated the reps' transparency and assistance throughout your process. It's wonderful to know your overall experience was pleasant. If you have any further questions or need additional support, please feel free to contact us. We're here to ensure your continued satisfaction.
Reviewed May 12, 2026
I called Tax Network because I was behind on my taxes, and they sent me an email letting me know everything that they needed. So, I uploaded everything on the website and did what they requested, and I should be hearing back from them once I have everything prepared. The customer service has been good, so far.
Thank you for your review. We're glad to hear you've had a positive experience with our customer service. It's great that you've started the process and have found it straightforward to upload your documents. If you have further questions or need additional assistance, feel free to reach out to us. We're here to help ensure a smooth experience moving forward.
Reviewed May 11, 2026
There was an ad on Rumble about Tax Network USA which led me to using them, but my experience has not been so good so far. I feel like I don’t really know what's going on. Their website is telling me where we're at in the process and I submitted documents, but I don't know what the next step is. It should be laid out already so the customer would know what to expect and what the plan is moving forward.
We're sorry to hear about your difficulties. Our goal is always transparency and guidance through each step. Your concerns about process clarity are valued, and we'll work to improve this. Meanwhile, please contact our support team for further details about your status and next steps. We’re here to facilitate your tax decision process and address your needs accurately.
Reviewed May 10, 2026
The rep from Tax Network explained that I would get an email with forms to fill out and then he would call me in two weeks. When I started looking at the forms, Tax Network wanted more information than the tax people wanted. It just seemed like too much. They were asking for details that the IRS doesn’t ask for. I don’t understand why they want to know how much cash I have in my house. The form itself seemed kind of bogus because there were places where you were supposed to check a box, but it didn’t let you check the box. The only way to answer was to erase the other answer. It struck me like I was being ripped off. I’m overwhelmed by the forms and haven’t even completed them yet. I was expecting a call on Friday from the guy who oversees my case, but I never got the call. I’ve been contemplating whether I should even be doing this because I’m starting to have doubts.
Hello Philip,
The purpose of our forms is to ensure we have a clear and complete understanding of your situation so our legal team can determine the best possible outcome for you. It’s important that we receive accurate and detailed information from our clients.
If you’re having difficulty completing the Tax Organizer, we can work from your wage and income transcripts instead, or arrange for a member of our team to guide you through the process step by step.
If you need additional time to complete any items, please don’t hesitate to reach out to our team. You may also contact our Quality Assurance team directly at (747) 899-0180.
Sincerely,
Reviewed May 9, 2026
I was behind on my taxes, so I needed professional help. I went with Tax Network and I liked their people. They were great. My case manager is Jeff.
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and enjoyed working with Jeff. It's always our goal to provide exceptional assistance when dealing with tax matters. If you need any further help, feel free to reach out anytime.
Reviewed May 8, 2026
I was trying to manage my IRS tax bill and I contacted Tax Network. In the end, I was able to handle the bill myself, so I had to cancel. But I’m happy with my experience with them.
Thank you for sharing your positive experience with Tax Network. We're glad to hear that you were pleased with our service, even though you decided to handle your IRS tax bill independently. Your satisfaction is important to us, and we appreciate your feedback. If you have any future questions or need assistance, feel free to reach out.
Reviewed May 7, 2026
Tax Network had absolutely no problem taking my money. Never had to fill out any information. They didn’t ask for my bank account number. But they wanted to know what I was worth, and they wanted to know how much I had. Then they never did anything. I tried getting hold of them. Nobody got back with me. I had questions. I never filled anything out, and I never sent them anything. They also wanted to charge me $4,000. Then, when I told them I wanted my money back and that I was not gonna go with them, they wanted me to fill out something to get my money back. I said, “I didn't have to fill something out for you to take my money. I'm not filling something out for you to give me my money back.” It was a horrible experience with these people.
Our Quality Assurance Director has completed a review of your case, including the account history, communications, and the services that were provided.
Our records show that requested tax organizers and supporting documentation were not provided, and in accordance with the agreement, the returns were ultimately prepared using the wage and income transcripts obtained from the IRS. Those completed returns were uploaded to your Dropbox on 5/5.
While we understand your frustration regarding the timeline and your decision to file independently, the review confirmed that the tax preparation services were completed on your behalf.
Reviewed May 5, 2026
I saw an ad for Tax Network and I was curious. I called and talked to one of their representatives, and I was very pleased and impressed. They were very polite and curious. So, I continued with their services. Fred, the first guy I talked to, was informative and eager. I would highly recommend Tax Network. They work with you on the pricing, which is great. You don't have to pay it all at once.
Thank you so much for your great feedback and for choosing Tax Network! We're delighted that you had a positive experience with our representative, Fred, and the flexibility of our pricing options. We truly appreciate your recommendation and are eager to continue offering support customized to your needs. If you ever require further assistance or have questions, we're here to help. Thank you again!
Updated review: April 16, 2026
Received a phone call from quality assurance and they cannot find a mistake on their end. They will be reaching out to the IRS to remedy the situation. After weeks of no/bad information, the entire process was explained to me, something that should have happened from the very beginning. The promises made shouldn’t have been made and I was apologized to for that and the communication issues. This still is not even close to being worth all the money spent but at this point, we are happy for them to work out the mistake with the IRS, and appreciate the phone call.
Original Review: April 15, 2026
This place is a joke. They promised us that if we paid $14,000 their attorneys would “negotiate with the IRS and get our taxes owed halved at the very least and stretched out to beyond ten years so the debt would drop off”. Not only did they not lift a finger, but they also sat on our case for an entire year without ever reaching out to the IRS. In the two times they did anything, one was getting the penalty removed (which the IRS told us we could have done ourselves for free) and the second was coming into a payment plan agreement (which was never discussed with us nor did we have any idea they did this until we got our letter from the IRS). After questioning things, they closed our account without ever telling us. Then we get another letter telling us we owe $4,000 more.
After trying to reach them numerous times, we finally got a bogus response with a completely uneducated and ridiculous excuse. We called the IRS for answers and they told us TNUSA messed up on our taxes and we were penalized for it. One month later, we have no way to contact these people and they refuse to accept accountability. They expect their customers to abide by the contract, however, they don’t stand by a single thing in it themselves. Stay away from these people.
Reviewed April 7, 2026
Almost 4 years and $14,000. Almost 4 years and $14,000 and all they did was file 4 years of back taxes. Totally incompetent. I had at least 6 different case workers. I couldn't even talk to them unless a made an appointment ( usually a week out) with 2 very rude receptionists threatening to hang up on me when I expressed my frustration with this company. I originally hired them to negotiate my 2018 taxes due to capital gains and file 4 years of back taxes where I didn't owe any money for 2019-2022 in April of 2022 at a cost of $3,800. I paid it.
I got a new credit card to pay off what I thought I may owe the IRS if this company resolved my issue hoping for resolve in 2023 Tax Network USA legal team called me and said the IRS was going to put a huge lien on my property and TNUSA needed $20,000 to save me from that happening and needed to be done the next day. I said I didn't have it and my credit limit was $10,000. They took that plus $200 from another credit card and not 1 peep or piece of paper or communication from them after that. Crickets.
I continued calling. Linsey ** was my 4th or 5th case worker. She was somewhat helpful in getting my 2021 and 2022 taxes filed. Tax accountant used by Tax Network USA who signed my 2022 taxes did my 2023 taxes for free apologizing for my case taking so long. Next call I made. I had a new case worker: Thomas **. Not helpful. Telling me to trust him and that He wanted to get my case finished. Still nothing. Had someone else do my taxes for 2024 due to TNUSA incompetence obviously. They were filed in September 2025. Talked to Thomas **. He said they have not showed up as filed. Really! That was several months back and forth by email/text.
Then I get an email with 2 forms, one being power of attorney that Thomas sent saying it was completed by their legal department and I needed to sign it. I told him it was not completed and lacked some income data. He requested the closing amounts for 2 small saving accounts for 2025 which I sent him in 2 days after that. That was Jan/Feb of 2025. Since then, not a peep. Just got another email last week requesting I sign form 433 and 2848. Nope. I believe this company is a scam as stated in many other 1 star reviews and there are many. This company's behavior is borderline criminal. Find another accountant.
Reviewed March 28, 2026
Do not waste your time and money with these con artists. They essentially took my 7k and ran. After they took my 7k they they said they would have a resolution in about 3 months. After about 14 months they still had not even reached out to my state IRS, but the whole time they said they were in contact with them waiting to hear back. They are liars and unethical con men and women. Then I had someone finally reach out to me and he brow beat me and told me it was my fault this was taking so long. I lost 7k to these horrible unethical liars and I still have my tax debt.
So I called the IRS state me self while I owe back taxes. They said they never talked to them once. I got set up on a payment plan and they are reviewing my OIC that I did myself and it was all free and took about two days. Please, please don’t waste your prime and money. They string you along too. A lie to you and tell you what you want to hear while they do absolutely nothing. Please stay away. They stole 7k from me and strung me along for over a year saying they were resolving the issue and were doing nothing. Please don’t ever use TAX NETWORK USA. They are scammers.
Reviewed March 15, 2026
I would give zero stars. I paid them over $2000. They took my money and have done nothing. This is ongoing for 2 years. Promises made by different people and then I am told they are no longer with the company or team.
Thank you for your review. Our goal is always to ensure our clients are satisfied with the service we provide.
Based on the email information provided, we were unable to locate your case in our system. We kindly ask that you contact us directly so we can thoroughly review your file and address any specific concerns in detail.
We appreciate your time and would welcome the opportunity to assist you more effectively. Please call us at (855) 225-1040 at your earliest convenience.
Reviewed Feb. 24, 2026
We watch Real America's Voice, and that's where we saw Tax Network's advertisement and decided to go with them. We just got our information in, and it's been great. However, I was supposed to set up an account on their website, but I never got a case number. I couldn't go any further.
Thank you for choosing Tax Network USA. We’re thrilled to hear that your initial experience has been a positive one. I’ve left you a voicemail and sent an email with your case number for reference. If you have any additional questions, please don’t hesitate to reach out.
Your satisfaction is our priority, and we’re here to help ensure a smooth and seamless process. We truly appreciate your patience and the opportunity to assist you with this matter.
Reviewed Feb. 19, 2026
I only hear from them when they want money. I have spent a fortune with them and they have given me zero results. I ended up paying the IRS with the HUGE PENALTY because they didn't do anything. Good luck!
We sincerely regret to hear about your disappointing experience. We are committed to providing the best possible outcome for our clients and would like the opportunity to discuss your concerns further with our Quality Assurance team. Please contact us at (855) 225-1040.
At this time, based on the name and information provided in your review, we were unable to locate your case file.
Reviewed Feb. 17, 2026
I give you guys 2 stars. You really made it crazy with changing of reps without telling us. Then requesting same information we had already sent in. This whole BS process took us roughly 8 months for nothing. I wasted money. I wasted $3200. All you guys did was cut our monthly payments. I was fine with our payments. I wasn't fine being told we never filed or 2020 taxes and we showed you PROOF. You didn't help crap. I will be letting everyone know on Google to beware.
Thank you for your review. Our goal is always to ensure our clients are satisfied with the service we provide.
Based on the email information provided, we were unable to locate your case in our system. We kindly ask that you contact us directly so we can thoroughly review your file and address any specific concerns in detail.
We appreciate your time and would welcome the opportunity to assist you more effectively. Please call us at (855) 225-1040 at your earliest convenience.
Reviewed Feb. 10, 2026
I've been a client of Tax Network USA for about a year now, and I want to specifically recognize Elena ** for the outstanding level of service she's provided throughout my case. In an industry where it can sometimes feel like you're just another case number, Elena consistently made me feel like a priority. She was always available — whether by phone or email — and never left me waiting or wondering about the status of things. When I had questions that went beyond her immediate area, she didn't just pass me off or tell me to call someone else. She took it upon herself to reach out to other staff, track down the answers, and get back to me personally.
What stood out most was her reliability. Over the course of a year, every time I called, she picked up. Every email I sent, she responded. Every question I had, she followed through on until I had an answer. That kind of consistency and personal dedication isn't something you come across often, and it made what can be a very stressful situation feel much more manageable. If you're considering Tax Network USA to help with your tax situation and I hope that you're fortunate enough to have Elena handling your case, you'll be in great hands.
Thank you very much for sharing your experience with Tax Network USA. We're delighted to hear that Elena provided you with outstanding service throughout your case. Making you feel like a priority and offering responsive, dedicated support is exactly what we aim for, and it’s wonderful to know Elena went above and beyond to assist you. It’s inspiring to see how her effort to consistently keep you informed and address all your concerns made the process more manageable for you. Your recommendation means a lot to us, and we're thrilled to have exceeded your expectations. If you need any further assistance or have additional questions, please don't hesitate to reach out. We look forward to continuing to support you!
Reviewed Feb. 10, 2026
I read through the reviews, did a little research on Tax Network USA and thought they looked reputable. Enrollment was easy and my interactions with the reps have all been good. I have a designated Dropbox-type of thing for this and we'll see what the outcome is.
Thank you for sharing your thoughts regarding your experience with Tax Network USA. We're pleased to know that you found the enrollment process easy and that your interactions with our representatives have been positive so far. Providing reliable support is important to us, and we're glad we could meet those standards for you. As you continue with our services, we are committed to achieving a favorable outcome. Should you have any questions or need further assistance, please don't hesitate to reach out. We're here to help and look forward to continuing to serve you.
Reviewed Feb. 9, 2026
I was watching Candace Owens and she advertised Tax Network on her show. I tried them out. I called them, but they called me back within just a minute or two. Then they helped me enroll in their program. I have a 334 number. It’s an Alabama number. But I live in Kentucky. And what initially bothered me was that when he called me back, it was on the 334 number two. If he'd have called me back on an 800 number, I would have felt more comfortable. But he did not. He called me back on my same area code. But he was very professional. I told them that I was behind in Texas and that I needed help to catch up. He said that they would take my case and they’d charge me $500 a month till I get it paid off, and they would catch me up. They said they’d collect my W-2 forms, and they would file them. A lady called me two weeks ago and asked me if I had any questions. And I did not. But she left me a number to call her for any questions. She was really good.
Thank you for sharing your experience and for giving Tax Network USA the opportunity to assist you after seeing us on Candace Owens’ show. We truly appreciate your trust.
We understand how receiving a call from a local area code could initially feel concerning. To clarify, our system may display different outbound numbers, including local area codes, as part of our call routing process. We always want our clients to feel comfortable, so we appreciate you pointing that out.
We’re glad to hear that our team was professional, responsive, and thorough in explaining the process for helping you get caught up. It’s also great to know that our follow-up team provided you with additional support and a direct contact number in case questions come up.
We look forward to continuing to assist you and helping you move toward resolution. If you ever have any questions or concerns, please don’t hesitate to reach out — we’re here to help every step of the way.
Reviewed Feb. 7, 2026
I needed to gather my tax information so I could file them. I hadn't filed in a few years, and when I heard about Tax Network USA online, I thought it was gonna be the easiest option. I reached out and the enrollment process seemed simple enough. Everyone's been kind too. I'm in the middle of the program right now, and so far, all I've done is make payments. They sent me an email saying to gather some additional information, which I don't have access to. They told me it'd be fine and from what I understand, it'll take a while.
Thank you for sharing your experience with Tax Network USA. We're pleased to hear that your initial enrollment and interactions have been positive highlights and you’ve encountered understanding so far. Our team is here to assist and guide you through every step of the process, ensuring you have what you need, even when accessing information can be challenging. We're committed to supporting you throughout your journey and making it as hassle-free as possible. If you need assistance or have any further questions, please don’t hesitate to reach out. We're here to help and looking forward to advising more thoroughly as your program progresses.
Reviewed Jan. 27, 2026
My experience with Tax Network has been easy. They're polite, attentive and easy to get ahold of. We had our first call on the 20th and everything is going as I expected, or even a little bit better. They also offer several services and I could end up using them for multiple things.
Thank you for taking the time to share your recent experience with Tax Network USA. We're delighted to hear that our team's politeness, attentiveness, and accessibility have positively impacted your journey with us. It’s pleasing to know that your first interaction went above expectations and that you're considering the range of services we offer for future use. Should you need any further assistance or have additional questions, please don't hesitate to reach out. We look forward to continuing to support your tax needs. Thank you for choosing Tax Network USA!
Reviewed Jan. 26, 2026
After 2 years Tax Network USA informed me that they could not help me. I paid them over $3000 for their service. Had to deal with over 4 different agents during that time. Very unfriendly staff, particularly, Vince ** and Arianna **. Do not use this company as I believe they are a fraud company.
We sincerely regret to hear about your disappointing experience. We are committed to providing the best possible outcome for our clients and would like the opportunity to discuss your concerns further with our Quality Assurance team. Please contact us at (855) 225-1040.
At this time, based on the name and information provided in your review, we were unable to locate your case file.
Reviewed Jan. 26, 2026
I saw Tax Network USA on TV and called them. The rep, Robert, seemed like a very nice guy and I trust him. Tax Network USA is trying to reduce my tax lien and I'm waiting to hear back from them. I'm just getting started, but I called them this morning to make sure they got my money and they said they did. I'd like to deal with one person and get more updates. I don't need 10 different people calling and telling me things.
Thank you for taking the time to share your experience with Tax Network USA. We appreciate the trust you've placed in us and your feedback on your interaction with our representative. We're committed to personalizing our service so it’s efficient and most beneficial to you. We understand that continuity in communication is important, and we'll ensure that your request to work more closely with a single point of contact, we do have a team working on your behalf so sometimes they're may be times that other team member's may reach out but will do our best to keep communication delegated to one person . Please feel free to reach out to our team if you have more questions or need any specific information regarding your case. Thank you for choosing Tax Network USA; we look forward to continuing to assist you successfully!
Reviewed Jan. 20, 2026
I end up paying every bit of state tax every bit of federal tax but $600 not worth the payment for me. Had to leave a threatening note saying I would leave a message to Bill O'Reilly that they weren't doing the work that they should be doing. Look this is the first time I've ever applied for tax forgiveness or whatever and I am and I end up paying the whole thing but $600 is that ridiculous. Pay $3,000 to save $600. That's nuts in itself. I am not a happy customer.!.
We always work toward the best outcome possible, but certain aspects of a tax case are determined by IRS guidelines and cannot be changed. After reviewing the financials and documentation you provided, your disposable income was too high under IRS standards. As a result, the resolution options available were limited to an installment agreement and a penalty abatement request.
These actions also help protect you from collection activity such as bank levies or wage garnishments while we work through the process.
Tax Network USA does not guarantee specific outcomes, as results depend on IRS/state policies and other factors, but we will continue to advocate for the best outcome available.
Best regards,
Reviewed Jan. 15, 2026
I have to do California taxes and an online service might be more beneficial for that. Tax Network USA was the only one I heard off and I just started with them. They’re doing some research and I’m a little confused. I explained that I’ve been homeless since the end of 2019. I’ve had jobs here and there trying to get back on my feet, but I didn’t have anything stable until 2024. Now they’re asking me for a lot of information that I don’t have. I only have one year of tax information from 2024. Other than that, from 2019 to now, I don’t have anything.
Reviewed Jan. 15, 2026
Tax Network USA is the only company I knew about and they’re doing tax prep for me. We just started but so far, they're very clear in the instructions. They're very patient with questions and answer everything. They're very matter of fact and encouraging.
Thank you for sharing your initial experiences with Tax Network USA. We are pleased to hear that the process has been seamless so far and that Ron has been able to provide you with clear guidance and patience. Professionalism and attentiveness are key aspects of our service, and we’re glad those qualities stood out to you. We are excited to continue working with you and look forward to delivering the support you need as you progress with us. If you have any questions or require further assistance, please feel free to reach out. Thank you for choosing us for your tax preparation needs!
Reviewed Jan. 14, 2026
I'm still in the middle of trying to get service done. Tax Network USA went through what I need done and what I haven't done. I just signed some paperwork that said they could help me. They assigned somebody and sent me a contact info and a case number.
Right now, I'm trying to figure out how much I'm paying them in total, because originally, when I was on the phone with them, I thought the guy said one number, and when I checked the payment later out of the paperwork, and it's another number. So I'm like, “Hmm. I don't know what I'm actually gonna be paying.” I'm gonna call them back again.
Thank you for sharing your initial experience with Tax Network USA. We appreciate the opportunity to assist you with your tax needs and welcome your feedback. It's important for us to clarify any uncertainties, particularly regarding fees. I do see notes on your case file that our billing department did reach out to you on January 16th to confirm with your the discount with Chase. We recommend reaching out to our support team for a thorough explanation at (323) 659-2050, which will ensure that all details are clear and accurate. Please don't hesitate to contact us as needed; our staff is here to make sure your journey with us is smooth and informed every step of the way.
Tax Network USA Company Information
- Company Name:
- Tax Network USA
- Address:
- 15760 Ventura Blvd., Ste. 1400
- City:
- Encino
- State/Province:
- CA
- Postal Code:
- 91436
- Country:
- United States
- Website:
- tnusa.com
