RefiJet Reviews

I'm extremely disappointed with my experience with Refijet, specifically with agent Phil. During the refinancing process of my truck, Phil provided incorrect information regarding the due date of my payments. Despite my clear instructions, he assured me of a different date, which turned out to be earlier than expected. When I confronted Phil about the mistake, he denied any wrongdoing and claimed he would review the recording of our conversation. However, he never followed up or admitted his error.

Applying with RefiJet was very easy and we did it in the fastest time ever, which was four days. I was leaving for three weeks, so I wouldn't be able to send back the documents and sign things during that time. So, I, together with the guy I worked with, tried to send everything back really fast. He was very good and we crushed it. He was also very accessible, so when I needed to ask a question, he was there to respond. RefiJet was very efficient and with their help, I was able to own a car.

I got a call from RefiJet and the refinancing process was good. It didn't take long. Josh, the rep, always answered every question I had for him. I asked him if I had a concern and he made sure that everybody was doing their job and was giving me a call on it. They responded as soon as they could. The customer service reps did a great job.

The application process took a little while. It was almost two months. But it worked out great. It's a refinance of a decent amount of money. $30,000-some. Great people. Austin was awesome. He was my main guy and it was great. I'm overall satisfied.

When I was trying to refinance my car loan, I looked it up online and RefiJet popped up. I read some of the reviews, which seemed like it was really good and they got me a really good car payment and they got my APR lowered. The application was done in a couple of days, and everything took about three weeks for them to get the check to my old lender. There was a person that I was able to talk to every day, and the customer service was phenomenal. They were very communicative. All in all, it was a good experience.

RefiJet's reps were very personable and they wanted to help. They asked me a lot of questions and I had phone numbers to contact them. From start to finish, the process took about a week and everything was really good. I appreciated the communication and one rep gave me his email so I could contact him.

1.) The gentleman that did my application kept trying to sell me extended warranties, and additional gap coverage even though my 2021 Tacoma did not need it. 2.) When I asked for additional time to think about the terms of the refinance he stated “sure as long as you let me know, and don’t leave me hanging.” However, he did just that after he got all my information. I called several times to his personal line, and left messages. I also called refi’s customer service and they messaged him. I was told by customer service that he responded to them. Poor customer support after the sale. I would not recommend them.

I liked the low value with RefiJet. Refinancing was pretty easy. They provided information about my car and they were able to get me a quote. The rep was easy to understand. He provided me more information I could use. He's good.

The application process at RefiJet went well. We were trying to refinance a car. The reps were very cordial. I didn't have any issues.

RefiJet was great. Hadley helped me through everything. Communication was great. Whenever I had a question or, if I wasn't sure of something, I just texted Hadley or called and somebody got back to me if he wasn't available. The application to finish took three weeks. In that process, I had to get a new tag because I just moved to the state that I live in and refinanced it. The rate is a little higher, but the term's the same. The rate being a little higher wasn't an issue because my main goal was to get my mom off of it as the primary and just put it primarily in my name.

RefiJet had better rates. Also, they were amazing at the whole process. I put in my name, address, and income, and they did the rest. I had something that I was worried about, and one rep called every day to update me on the process.

RefiJet was the quickest to respond and had the simplest process. I got a call and talked to the rep briefly. I explained what I was looking for and they found a lender and called me back with information. They sent me some stuff to sign and messaged me again to finalize things after that was done. It was an easy process. It was over the course of maybe a week. But each time, it was no more than a 20-minute phone call. The reps were straightforward and kept things understandable for me. The rate was standard and at par with what was expected.

My experience with RefiJet was excellent, quick, easy and very friendly. They communicated with me and my wife. I love the rates and terms, too. Really good. I have recommended other people too. That's how satisfied I was with them.

The process at RefiJet was quick and easy to do. It took me 10 - 15 minutes. Working with their rep went smoothly as well. I also loved their rates and terms.

Customer service started off very good. Great representative. Then it all went downhill. That person went MIA. Another person started text messaging me. Then another. It was a new person almost every day. Then you switch to another company to sign documents. Then I kept getting more text messages. I was misinformed about the payoff of my car and how the overpayment would be returned. A month later, RefiJet, after my car is all set up with the new bank ready for a first payment, starts emailing me, texting me out of the blue, wanting documents. No call, no explanations. I call for an explanation and a customer representative hangs up on me because I'm upset that they forgot documents and my title is stuck at the state. Then she will not answer the customer service line and purposely hangs up on me. The immaturity and unprofessionalism of this company is the worst I have experienced. Do not use them!

RefiJet was very professional and organized. The application process was normal and I didn’t have too much trouble with it. I was concerned that it was going to be a longer process or that was going to be a little bit more difficult to get through, but I was surprised by the agent. He answered a lot of questions that helped make the process easier. I'm also happy with the rates and terms that I received.

RefiJet's lending process was smooth as silk. The application was simple. They wanted my Social Security number, my yearly income, mortgage payment on my house, and verification of my employment. They're buttoned down the way they did it there. They got me in direct contact with the lender. Everything was done online. Everything got funded extremely quickly. The old bank that I had the vehicle loan with got paid off in a timely fashion. I even got a rebate check from the old bank. They couldn't be any better at what they did. I've been very satisfied. Everything was very quick. I have my own loan concierge that when I called the number, it went directly to her line. I didn't have to press extension 065 and go through all the rigmarole.

The rep was very professional and got the ball rolling quickly. There were no delays. When the rep said they would have an email tomorrow, RefiJet had it the next day. Once I called, they called back right away. So, if I had any questions or any issues, they would solve it. The rates and terms were good and I saved a lot of money. I'm telling my son to give them a call soon. He wants to refinance his motorcycle.

RefiJet was wonderful. The person that I talked to, Justin, was a phenomenal guy. I went through horrors with this other place whereas Justin walked me through with it. I lack knowledge of online stuff and he taught me a lot. I was happy.

They hooked me up with an agent, I took the steps that he was wanting me to do and he got back to me with the results. They explained more about the process beforehand, going step by step. I would recommend RefiJet ‘cause they're experienced in the field of refinance.

Refijet refinanced for us to get us lower payments. My husband went through it and did all the process, and it went well. He's not tech-savvy, but he got through it easily. It was done in a couple days. Overall, Refijet worked for us.

The benefits of refinancing a car can include lowering your monthly payment, the best auto refinance loans on the market so you can find the best possible rates. The best place to get your car refinance.

RefiJet contacted me on the weekend when I was available, which the timing was great. It was convenient timing and worked around my schedule. Also, I was really happy with the process. They didn't take up much of my time and they were able to schedule it around my work. They asked what my goals were and they were able to work with what I was planning on and helped me figure it out that way. They explained everything and the two people that I worked with were very helpful.

My car is so old and RefiJet said they had a lender that would approve me. The rep was consistent with me, kept me up-to-date with everything, and worked hard to find me a loan. They're a good company. I was paying a lot more than I'm paying now, so it's a lot better with them.

The process of refinancing took some maneuver around on a couple of things but we got it all situated. They were friendly and the rate is good. Refinancing and dropping my payment saved me some money to keep up with my vehicle’s maintenance and everything.

RefiJet’s customer service was excellent and far exceeded my expectations. I was involved in a hit-and-run with my first Corvette, and it got totaled up. So I had to buy another one because I wasn't gonna go backwards. My first one was still on my credit when I bought it so I had to take $1,000 a month at 28% APR and RefiJet managed to get me knocked down to a 9% APR and have my payment, which is about as good as I could have asked for. The rep and I spoke and he had the offer for me from the new bank within two days.

Refijet was terrific. The girl I dealt with, Megan, made everything very quick, and my experience was seamless.

I came across an email and decided to put in my information and stuff. Then someone from RefiJet reached out to me within a very prompt amount of time, so I started working with them. I was able to get them all the information that they needed to start working on the loan right away and I liked that I didn't have to wait too long. There was always someone available to answer my questions and they were able to give me a significantly lower interest rate than what I was paying before. I've had refinances before where I was the one reaching out and following up. But with Refi, that was not something that I had to worry about. I also liked that they let me know the step by step process.

RefiJet was great. I put an application in with them and they were willing to help me. They were awesome. Their application process was very easy. They explained the process as we went along. I just filled out a little bit of information and it was simple. The only complication I had is my car was registered in a different state and we had to wait for a letter from the VA for me to get it, and I had to register in the state that I'm in currently, but that had nothing to do with RefiJet. It had to do with the legalities of me residing in one state and my car being registered in another state.

Refinancing my loan with RefiJet was easy and the rep was good. He was able to show me the process because I was talking to him. I got the same rate but then I was able to get my warranty back from the other company and refinanced without having to put some money down.

Instead of dealing directly with a lender, it was easier to deal with RefiJet. Once I gave them my information, they had to make connections with the lender and with the car dealership. It took two weeks. They are also nice. They have your best interest in mind. They don't feel like they're trying to scam you or they're not trying to sell you either. They tell you exactly what their program is. I don't think their website was all that great, though.

Their customer service was great. Very easy to work with, answered our questions before even deciding if we wanted to utilize them. The application process was very easy, too. They were very communicative with each step of the process, which is something that I really like. Because a lot of companies, you have to chase them down to get information or feedback. The rep I worked with was also very knowledgeable. I would highly recommend them.

The application process at RefiJet was easy. I refinanced my pickup, got a lower interest rate and got a lower monthly payment on it. It went along smoothly. I was shocked that it went as smoothly as it did. And what they told me in the beginning was gonna happen actually happened. They didn't lie to me. The rep told me what he thought my percentage rate or my interest rate was gonna be. And he told me what he thought my payment was gonna be. When they came back with all the numbers, it was the exact interest rate and the exact payment that he said.

I was pressured consistently for over 6 weeks after backing out 3+ plus times. Whenever I had the terms in front of me and wanted to speak to someone, no one was unavailable. The details were grossly misrepresented and I was never given copies of the actual documents. The loan went by almost 2k when all was said and done. Refijet added 2 years onto my loan without my consent. I still can't get my application or new loan documents from them. They are very sketchy. I DO NT RECOMMEND.

I refinanced with RefiJet, and it was easy. They stayed in touch with me. It was good, and they got my interest rate down as well.

I spoke with Taylor at RefiJet along with a number of other ones, and I like the rapport I had with her. I like that she was able to answer my questions. I sent Taylor all the information that she required. She got back to me with all the information on what the new refinancing loan would be. Then when it came time to do all the paperwork, they had it set up nicely, where I was on the phone with her and she went through page by page with the contract, where I had to sign everything and I had to initial everything. It was a very easy process. It worked out very well. I really liked working with Taylor. What's really been nice is any time I've had any questions or any concerns, I've been able to call her directly. She's been able to figure things out for me. My payments didn't really go down, but the interest rate went down and that's a good thing because interest is all front loaded in these loans.

Everything is good in my experience with RefiJet. They respond quickly back to me and give me a response. Their rates are good and reasonable too.

RefiJet was extremely responsive and straightforward. The reps didn’t promise anything. They just said that they were gonna try and they did. The application process on their behalf was great. They were amazing. It was just me trying to get the paperwork straight. I had just moved from one house to the other, from one state to the other. So, it was a little complicated on my part. But they guided me through every step of the way. They even offered guidance that I didn't even know existed as far as how to get the paperwork the right way. In the two qualifications that I asked for, they asked me what my goals were. I told them my credit wasn't the best and in an ideal world, I needed a lower interest rate and a lower payment. I'll take any of them and I gambled.

RefiJet's application process was done fairly. It took about a week. Uploading the required documents was easy. I liked that they gave me the option to get insurance. Their rep said, “You can get coverage on your vehicle, and we'll finance it for you. It would be financed with us.” So, when I did, I got the stuff that if something were to happen to my vehicle, they will fix it. She said I can take it to the dealership of my choice.

RefiJet did great. They worked with me through when my brother had been diagnosed with stage four colon cancer. Austin himself, my agent who worked with me, experienced death in his family at a point and he was unavailable. So, the rest of his team continued with my case, reached out to me and got the rest of my documents through. We started end of October and finished in December. I finally was able to get the rest of my documents. Also, the rate and terms are perfect. With the new rate, I pay $320 less. That has opened up my ability to pay off credit cards.