RefiJet Reviews

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Edited by: Jon Bortin

About RefiJet

RefiJet is an auto loan refinancing company. The company works with a national network of lenders and connects customers to the best lender for their needs. Customers are assigned a personal consultant to help in the process. This includes pre-qualification and application paperwork. RefiJet works with a wide variety of credit scores, so even if you have a poor credit history, you can still potentially qualify.

Pros
  • Works with low-credit applicants
  • Pre-qualify without a hard credit pull
  • Personal guidance throughout process
Cons
  • Older cars aren’t eligible
  • Long list of requirements

RefiJet Reviews

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    1 featured review
    How do I know I can trust these reviews about RefiJet?
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    Page 2 Reviews 20 - 50
    Verified purchase
    Customer ServiceCoverageOnline & AppStaffBillingEase of UseRates

    Reviewed July 21, 2025

    My experience with RefiJet was perfect. I applied online and someone reached out to me for insurance and a couple of other documents, and it was done in 10 days. The process was over text and email, so it was efficient. The rates are high for everyone, but RefiJet saved me quite a bit monthly, which was what I was keen on.

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    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffRates

    Reviewed July 21, 2025

    I refinanced my truck and my car with RefiJet. It was very easy speaking with a representative. Adding to that, using their portal to upload documents and the ease of use of their website was easy. They got it done quickly. The interest rate now is high but it is what it is. I referred my cousin, and she was already in the middle, and she had nothing but trouble. So, she got it refinanced through another company. Beside that, I am happy with RefiJet.

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    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffBillingLoan ProcessRatesValue

    Reviewed July 20, 2025

    I chose RefiJet because they accepted my credit and the interest rate was a lot better than the other companies. My loan officer was caring and helped me with everything, even when I was doing the documents, because Im not computer smart. He helped me how to download the stuff and where to print it out at, and what to sign. That guy was awesome. He basically helped me with everything. I was probably dumb to him because I didnt know none of that stuff, but every time I texted him or called him, he always answered me.

    I thought the rate and terms I got were good because everyone else was more. Its a big difference because I am still building my credit back up. I would give the pricing 4 stars because I was a little surprised because you gotta pay these different fees, and it added up to almost $4,000. I didn't know it was gonna be that much, but I got a good interest rate, so that made it better. Plus the warranty I got with it is good too. That overlooked the extra money, because some of the extra money was included with that extra warranty too. When I get another car, I plan on using them again.

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    Verified purchase
    Customer ServicePriceStaffLoan Process

    Reviewed July 20, 2025

    RefiJet gave me the best quotes. I was trying to refinance my car and get my co-applicant off the loan, and they gave me a good quote on it, and we went from there. The process was pretty easy. It didn't take that long. The communication was also good. The rep answered all my questions and got me in the right direction. He answered everything. Overall, they’re great.

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    Verified purchase
    StaffLoan Process

    Reviewed July 13, 2025

    RefiJet helped me understand how much we were paying. I was at the point where my credit was built up and I wanted to reduce my car payment, so which is what I did.

    The application process was pretty easy. They asked for certain documents and I sent them in. And approval came pretty fast. It took a week and a half altogether. Everything went okay.

    The loan officer explained to me about our own loan and what we're paying, which we were kind of aware of, but it really hit me in the face when we saw it. But I was trying to build up my credit to get to the lower rate. I wasn't able to do so beforehand. He had the best deal, because he took the time. And whenever I had a question, I could call and he always answered my question. It will have a positive impact on my credit. And it would be nice to get this paid off in a few years.

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    Verified purchase
    StaffRates

    Reviewed July 3, 2025

    I looked up RefiJet on Google and the guy I spoke with, Justin, helped me out with everything. He helped me get two cars refinanced and he was informative. Also, I'm happy about the rates I received.

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    Verified purchase
    PriceBillingRatesTransparency

    Reviewed July 3, 2025

    I dealt with Christopher and he was really awesome. I pretty much bugged him about when the funds were coming. He was helpful with being calm and tending to me, reassuring me that everything was gonna work out. He was sending me notifications as well. The process was a little lengthy though. It took RefiJet a good two weeks. The experience was a little on edge, but it all panned itself out so it was a good one. My goal was to get a cheaper car payment, but I didn't get that. But I'm okay with what I got because I have a cheaper interest rate. RefiJet helped me out, and I would tell others to go with them if they gave them a great deal.

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    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed July 2, 2025

    RefiJet lowered my interest and reduced my truck payment. I did most of the process over the phone. Adam, the loan rep, was very nice. I could call him and ask things, and he helped me out. They had the information from my mortgage company, and they were quite cooperative. The annual percentage rate that I received was great, and the price to do business with them was also great. I have recommended them to one of my friends.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffEase of UseRates

    Reviewed April 22, 2025

    RefiJet offered me the best options. The process was pretty simple. I was at work with my AirPod, and I did the whole thing with them. Almost all of it was done within a day in a few hours. Then, I had to send some paperwork and do some signatures.

    Overall, it’s probably the easiest process I’ve ever had to deal with for a car. I’d tell a friend or a family member to go through RefiJet if they’re considering refinancing. It's quick and easy. It’s going to help a lot in the long run.

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    Verified purchase
    StaffBillingRates

    Reviewed April 22, 2025

    The lending process was pretty smooth. It took a week because of the cosign with my mom, and I had to help her. The representatives were experienced and knowledgeable. I wanted a lower payment, and I got that. I told a few friends that if they want a lower payment or a better interest rate, give RefiJet a call.

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    Verified purchase
    StaffLoan ProcessRates

    Reviewed April 16, 2025

    The loan officer from RefiJet was very informative and proficient. They listened to my concerns about interest rates and found me quite a bit of an interest rate cut, but even with that, it’s still high. But it is not as it was prior to the refinancing.

    I would definitely be a returning customer if they would reach out after eight months and interest rates start to plummet. Then a courtesy call asking, “Would you mind if we look to see if we could save you some more since interest rates are down?” That would be awesome.

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    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed March 2, 2025

    The refi process took a while for it to be completed but the communication was pretty good. However, I don't know where I'm supposed to send the payment. We did it all on the computer, so I don't have the paperwork. I've called RefiJet three times and and left three messages, my daughter called, and nobody has returned our calls. So I was starting to get a little nervous. They were helpful up until their portion was done. I'm not impressed.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed March 1, 2025

    I did an internet search and saw RefiJet. The process was super easy. I had a very nice guy who had a lot of communication with me, told me exactly what I needed to do and told me what they could give me. I filled out some forms, and then the actual lender called me. I took the information and checked around to see what else I could get, but was really happy with what he offered. I had to wait a little while until I paid off a few months of my loan, then I had to get a payoff quote and they paid it off. Everything went really smoothly. I got it set up exactly how I wanted it.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppStaffLoan ProcessRates

    Reviewed March 1, 2025

    I wanted a cheaper, lower interest rate on my car, and RefiJet helped me. It was a pretty simple process. I went on their website, and they did the research, all of the footwork, and sent me over a DocuSign. We got it all taken care of within a week or so. Communication was very good. It was prompt, quick and easy.

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    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed Feb. 16, 2025

    When I went through my divorce, my credit wasn't great. I left with the couch, and had to put a lot on my credit card. I bought my truck new off the lot, but it got hit and totaled. During COVID, I had to get a new truck, but my credit wasn't great. I got one from CarMax, but the interest rate was 28%.

    I googled options and got a couple different offers from companies. AutoPay was one option, but RefiJet was the best. They are willing to get it done, they knew I was stuck with a high-interest loan and wanted to get me out of it.

    The rates and terms were great, I was stuck at 28%, so anything was better than that. My payment went from $1,000 to $500 in a couple of weeks. It worked out really well.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 16, 2025

    I got a cash-out refi online from RefiJet. The lending process was quick and smooth. From beginning to completion, it took only a couple of days. It was a great experience, actually. Everybody was responsive.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 14, 2025

    I highly recommend RefiJet. The process was simple. They made everything easy and they catered to my needs. It took a couple of days, but I had good communication with them. I'd give them a call, leave a message and they’d call me back within the next hour or so.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2025

    Refijet was a great way to refinance my truck. The staff was helpful and kept me informed at every turn. They was just a call away anytime I needed them all through the process. They was helpful and the staff was like a friend.

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    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Feb. 1, 2025

    The loan process with RefiJet was fast and easy. It came in the time frame I needed it to. Their reps were knowledgeable. The rate and terms was great, too.

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    Verified purchase
    Staff

    Reviewed Jan. 30, 2025

    Mark, the rep from RefiJet, was the only person that I had contact with and he gave me a lot of back information if I wanted to refi again and different things with my warranties. He told me stuff that I had no idea about. So, it was very helpful. The refinancing process was a lot of paperwork, but it was simple.

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    PriceRates

    Reviewed Jan. 28, 2025

    The rates are legit but they won't tell you about the $495 fee they charge. I had to pry it out of them!! That seems deceiving if you ask me!!! When I asked if there were any fees the guy seemed to sweep it under the table by saying oh yea like just $495 was a good deal because I'm saving 1 percent... LOL

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    Verified purchase
    Customer ServiceStaffBillingRatesTransparencyCommunicationResolutionHonesty & Transparency

    Reviewed Jan. 4, 2025

    I'm extremely disappointed with my experience with Refijet, specifically with agent Phil. During the refinancing process of my truck, Phil provided incorrect information regarding the due date of my payments. Despite my clear instructions, he assured me of a different date, which turned out to be earlier than expected. When I confronted Phil about the mistake, he denied any wrongdoing and claimed he would review the recording of our conversation. However, he never followed up or admitted his error.

    Instead, he asked for 24 hours to address the issue, which he failed to do. As a result, I'm now stuck with a payment due date that coincides with all my other bills, causing significant financial stress. If Phil had provided accurate information from the start, I would have never accepted the refinancing deal. The lack of transparency, accountability, and poor communication from Refijet and Phil has left a sour taste. I strongly advise against using their services, as they seem more interested in securing your business than providing honest and reliable assistance. Beware of Refijet's misleading practices and subpar customer service.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2024

    Applying with RefiJet was very easy and we did it in the fastest time ever, which was four days. I was leaving for three weeks, so I wouldn't be able to send back the documents and sign things during that time. So, I, together with the guy I worked with, tried to send everything back really fast. He was very good and we crushed it. He was also very accessible, so when I needed to ask a question, he was there to respond. RefiJet was very efficient and with their help, I was able to own a car.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2024

    I got a call from RefiJet and the refinancing process was good. It didn't take long. Josh, the rep, always answered every question I had for him. I asked him if I had a concern and he made sure that everybody was doing their job and was giving me a call on it. They responded as soon as they could. The customer service reps did a great job.

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    Verified purchase

    Reviewed Sept. 20, 2024

    The application process took a little while. It was almost two months. But it worked out great. It's a refinance of a decent amount of money. $30,000-some. Great people. Austin was awesome. He was my main guy and it was great. I'm overall satisfied.

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    Verified purchase
    Customer ServiceBillingLoan Process

    Reviewed Sept. 20, 2024

    When I was trying to refinance my car loan, I looked it up online and RefiJet popped up. I read some of the reviews, which seemed like it was really good and they got me a really good car payment and they got my APR lowered. The application was done in a couple of days, and everything took about three weeks for them to get the check to my old lender. There was a person that I was able to talk to every day, and the customer service was phenomenal. They were very communicative. All in all, it was a good experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 19, 2024

    RefiJet's reps were very personable and they wanted to help. They asked me a lot of questions and I had phone numbers to contact them. From start to finish, the process took about a week and everything was really good. I appreciated the communication and one rep gave me his email so I could contact him.

    Thanks for your vote!
    Customer ServiceCoverageSales & MarketingPriceLoan Process

    Reviewed Aug. 12, 2024

    1.) The gentleman that did my application kept trying to sell me extended warranties, and additional gap coverage even though my 2021 Tacoma did not need it. 2.) When I asked for additional time to think about the terms of the refinance he stated “sure as long as you let me know, and don’t leave me hanging.” However, he did just that after he got all my information. I called several times to his personal line, and left messages. I also called refi’s customer service and they messaged him. I was told by customer service that he responded to them. Poor customer support after the sale. I would not recommend them.

    The refinance loan had some processing fees that added up and they put it on the loan. You can tell that the processors work on commission. I felt the hard sale on the additional warranty. 3.) They kept asking me for pay stubs even though I provided them. And, the system they use sends you notifications to your email address, even after you completed a request for information. Very frustrating, and not worth the hassle.

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    Verified purchase
    PriceStaff

    Reviewed July 13, 2024

    I liked the low value with RefiJet. Refinancing was pretty easy. They provided information about my car and they were able to get me a quote. The rep was easy to understand. He provided me more information I could use. He's good.

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    Verified purchase
    Staff

    Reviewed July 13, 2024

    The application process at RefiJet went well. We were trying to refinance a car. The reps were very cordial. I didn't have any issues.

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    RefiJet Company Information

    Company Name:
    RefiJet
    Address:
    5775 DTC Blvd Suite 400
    City:
    Greenwood Village
    State/Province:
    CO
    Postal Code:
    801111
    Country:
    United States
    Website:
    www.refijet.com