PLS Payday Loan Store Reviews

Went to 43 Ave and Mcdowell road. They lied and would not cash my check. They said the computer was not working and people came in and they cashed their checks because they were friends so that's why they cashed their checks.They lie. Don't know why but they are full of bs and I recorded it with my phone the whole time and they got real sketchy like they were lie.

I wouldn't even give this company or card not one star. They are a rip off. I live in california and someone in New York took money out of the card over $300 and they said there was no error and refused to investigate or pay my money back even after I made a police report. My advice to anyone who has or is thinking about getting this card - DON'T. You will regret it. Total scam. Rip-off company.

I give Xpectations Plus Card and banking services a firm -1 rating. My experience with this company has been nothing short of terrible. In May, I filed a complaint regarding an unauthorized charge of $49.89 on my account. The charge was made after someone allegedly purchased a product under my name. Initially, Expectations Plus issued a refund — only to debit my account again in July for the same amount after completing their so-called "investigation." According to their findings, they claim I placed the order, which is completely inaccurate. At the time the money was withdrawn, I was attending an event and had no interaction with this company. I am shocked and don't further believe them to be a reputable company to do business with.

All my money was taken out of my account at 1:45 and my card was locked this the 2nd time 170 dollars 2nd times 1285.24 and not one time did the card decline these items because the card was locked. Use my overdraft and was not active and feed my family. No transportation. Thought my money was self if my card was locked they fail to denied purchase and just let rob me in my sleep. Now I got wait till 23 of May to see if I will get my money back Pls Plus is not fair sad.

I wish I would’ve checked the reviews before I got this card… All 1 star is crazy😂 well I’m going to withdraw my money bc I’m “over the limit for sending money.” There was also never anyone in a manager department to handle serious issues. If I have the funds in my account, they should be available to send!

This card is absolutely horrible, the loading charges are ridiculous and they charge a transaction fee for using the card. I do not like the card and will never use it again. The multiple things they are charging for shows how their system is designed to eat all the money up that they load. I’d feel better if they just ran a fundraiser for expectations instead of insulting my intelligence.

I opened a checking account to get my direct deposit. Everything was okay till 2 month ago some unauthorized transactions was done in Michigan. I stay in California. I did a dispute. Everything went good. They returned it. I should of known from there they were scammer in this company. 2 month later Dec 8 2022 another transaction was done for 500. I called the same day. They made me wait a whole another pay stub and nothing. I call. They said it was decline. I wouldn’t be doing this review if have done these transactions. I have bills, two newborns and get me mad. We work for our money for someone else come take it away. Go somewhere to bank with a real bank. Don’t waste your time and money.

I Got a Money Order from this ** company and that same day my car was broken into. I went back to not only pay a $15 stop fee on the money order but was told by the manager at the Louisville, KY store on Bardstown Rd that I would receive a check for my money back within 5 to 6 weeks. So I waited and NOTHING. I went back and spoke to another manager on duty and they called their I guess customer service or help line. I had all my paperwork I had save for the missing money order. I was told that they never received my paperwork on the day my MO was stolen, even though I literally watched the manager sending by fax to the home office/customer service dept.

I never go to PLS but for whatever reason I was mailed my stimulus and needed the money right away off bank hours. I couldn’t wait to deposit my check long story short. Went to PLS and of course they say “We are out of money” and I allowed them to put it on the stupid xpectation card. I booked a trip and put it for June instead of July. I realized right away and canceled it. I was told by PLS that I needed to get a “hold release form”, the travel company says they have never done such a thing. The money was released already. Pls says I have to wait 30 days...now they say 60. I’m gonna sue these bastards for holding my money and lying to me. They are rude and disrespectful. I’ve had better customer service in a theme park.

I’m not going to receive my stimulus check 'cause they close the account for no reason at all. It’s the pandemic and that’s my money. The rep don’t know anything. Mind you I do my taxes on that card and now I’m not going to receive my income tax or stimulus check. Pls don’t connect with them or bank with them at all. They don’t know what they doing at all.

I always have a good experience dealing with the staff at PLS but my best overall dealings are with Francis. Francis is delightful no matter what time of the day I happen to see her. A professional at all times. She is extremely fast and is always in a good mood. Beautiful lady that she is she always makes my day. I go out of my way to see her when I go to PLS. She is the best. Thank you "FRANCIS YOU ROCK".

I lost my card which had money 200 dollars on it. I got a new one and went to the bank for them to transfer the money to the new card. My account address and everything had been changed to another person’s address. They said they could not find the card on the system and the only way is to get a receipt of the transaction. This isn’t not the first time something as such has happened. I read reviews of people experiencing such and this is becoming a pain in the neck. I am not a discredit-or don’t normally do this but I wont recommend anyone to bank with them. It could cost you. They don’t explain a lot to you so please ask a lot of questions before banking with them.

Stay away from this place, do your financial somewhere else. People lack training and are not professional at all, District Manager doesn't know how to keep people staff because its a zoo in the store and every one is running around like chickens with the head cut off. I rather give me money and service to a sketchy store on a dark ally before going inside this store again.

So I haven't used it my card since I deposit $4,000 on the PLS card January 24th for 2019. In the month of July I try to find my card. I couldn't find it. Come to find out it was stolen and all the transactions was online when I checked. I called PLS Xpectations card service customer service to get it disputed which they telling me over 15 transactions came up to $208 which is all bull crap. They are thieves. I would not recommend anyone to have this card in the whole United States of America. I wish I could give them no star but I am taking other procedure to get my money back so I'm about to sue PLS Xpectations cuz they like to take people for their money and it's not right. I repeat do not do not get a card from PLS Xpectations. Card is not worth it.

Customer Beware: Do not apply for PLS Visa card, customer service will not notify you through USPS mail, e-mail or a professional courtesy call before they closed your PLS Visa card and whatever balance amount you have in your account they will keep, no refund. Last four Visa number ending **.

PLS is a scam. How they remain in business is beyond me. I made a purchase with Best Buy on May 22nd, then I cancelled the item because I didn't want it. I have been waiting for a refund of $700 and today I have not received a penny. I like everyone else work hard for my money, and I can't comprehend how a refund will take weeks if not days to show up on your account. Best Buy provided PLS with all the paperwork to place the funds back on the card and this still hasn't happened.

I made several purchases that asked for pin. Unbeknown to me at the time for many months I was charged for using my pin every time. They cash in on protecting my own money 1.25 every transaction not including cash withdrawals even more charges! That’s just the beginning! I made a triple DVD purchase at Best Buy online one of the DVDs was a preorder so my PLS card was supposedly charged for a hold of the funds about 85$ The funds came off my card. Two days later I was charged about another 82$. I am estimating without the cents but it was for the same purchase. The funds came off my card as a charge. Not ever a hold as I was told it was pending and the funds would be returned after the transaction was complete and being the DVD’s I purchased through Best Buy.

Bancorp is holding on to funds that's been verified on where they was coming from. I am a independent contractor and the Bancorp is not releasing my funds after I have provided all the documents that was need. Now that all documents have been received after 10 emails and 20 obscene phone calls about the releasing of funds. This has been going on since November of 2018. Can or will I ever get my money back that I worked hard for. Bottom line DO NOT USE XPECTATIONS CARD THROUGH BANCORP. THEY WILL TAKE YOUR MONEY AND TRY NOT TO GIVE IT BACK. I have been on and off of phone calls about them releasing my funds. So my next step is going public ASAP.

Don't use PLS. Don't trust PLS. They steal your money like crazy and try to find excuses on why they're charging you. I will be getting myself lawyer to place a lawsuit against them. They've been caught and they know it. Period. PLS should close all their businesses. You guys are thieves.

This company, is deceitful. They're not here to help you out, the dispute department is astonishing. You can't talk to the your assigned caseworker on any error or dispute you may have started. Why in the hell can't you talk to the person who is control of your case... It's ridiculous... To whoever reads this take heed to this message. NEVER GET A XPECTATIONS CARD... NEVER.

Xpectations is the worst credit card company ever. Do not use this card. I had money on the card and I get a text message saying that $37 was withdrawn from my card. The question is why is people's money being taken out of their card. What kind of company are you guys running? As soon as I get my money back I'm taking the money off the card and I'm throwing the card away. Me and my father wasted our time on this company. Dont use this card. I'm beyond pissed!!! I'm surprised 0 stars is not an option!!!

Long story short, I've been with PLS over 10 yrs. I've trusted them with my money even after moving two states! They have denied me access to my funds saying I wasn't me, even after sending ALL the proof. They've denied me funds because someone took it upon themselves to give my mother the same last name as I and so failed my own security questions. Money has come up missing that they had "no trace" of who took it or for what. This amount hasn't even been deposited in amount shown from social security. And LASTLY, I called two months in a row in advance to get a replacement card before this one expired. They assured me I'd get one in time and would still have time to use this card 10 days into the next month even if I hadn't received the new card yet.

PLS Expectation card is a scam!!! Beware I had one for years. I was being charged a dollar for every transaction I did with my card and also I was being charged seven dollars a month to use my card. Supervisor of PLS Put money back on my card because they wrongfully took money off my card and was caught. And this been going on for years without me knowing. They was Stealing low amounts of money out of my account. And when the lady supervisor knew there was no where to run that she was called. She said, "Well we will refund your account." They been stealing money from my account for years but she only refund it one month $8. What a slap in the face. So I just stop using the card and checked on the eight dollars every once in a while. Well guess what they stole the $8 dollars back. I never use the card one time either. Scam scam scam. Manage your own money or go to a real bank. They will rip you off.

I spoke with a representative by the name of Antonio, who wasn't intelligent enough to explain how the card works. He had the nerve to have an attitude because he can't explain how the card works. I called back and got and intelligent reply who tried to help with troubleshooting. BTW, the card is awful as well.

I purchased a money order $710 on March of 2017 for my rent. Got a letter from my landlord saying they never received the payment. Went back to the location where I purchased it in Jerome Ave, Bronx, NYC. Well it was cashed by someone else even got a copy of my landlords info deleted and the other persons info written on it instead and it was cashed. I even went to and did a police report. Well it's been a year now and it's supposedly still being HANDLED. I'm very upset because when I call or go in to ask I get told by the manager to just be patient and wait. It's been a year and I'm a single mom, I had to pay rent twice because of this. The customer service is horrible. I really need this ASAP. Thank you.