PLS Payday Loan Store Reviews

Burbank, IL

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PLS Payday Loan Store Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceMaintenanceHonesty & Transparency

    Reviewed March 14, 2026

    Went to 43 Ave and Mcdowell road. They lied and would not cash my check. They said the computer was not working and people came in and they cashed their checks because they were friends so that's why they cashed their checks.They lie. Don't know why but they are full of bs and I recorded it with my phone the whole time and they got real sketchy like they were lie.

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    Sales & MarketingRefunds & Payouts

    Reviewed Feb. 4, 2026

    I wouldn't even give this company or card not one star. They are a rip off. I live in california and someone in New York took money out of the card over $300 and they said there was no error and refused to investigate or pay my money back even after I made a police report. My advice to anyone who has or is thinking about getting this card - DON'T. You will regret it. Total scam. Rip-off company.

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      Customer ServicePriceRefunds & PayoutsStaffRatesHonesty & Transparency

      Reviewed Aug. 6, 2025

      I give Xpectations Plus Card and banking services a firm -1 rating. My experience with this company has been nothing short of terrible. In May, I filed a complaint regarding an unauthorized charge of $49.89 on my account. The charge was made after someone allegedly purchased a product under my name. Initially, Expectations Plus issued a refund — only to debit my account again in July for the same amount after completing their so-called "investigation." According to their findings, they claim I placed the order, which is completely inaccurate. At the time the money was withdrawn, I was attending an event and had no interaction with this company. I am shocked and don't further believe them to be a reputable company to do business with.

      This shows a complete lack of customer care and no respect for honest consumer concerns. I firmly believe in the value of customer service — something that Xpectations Plus failed to deliver. The outdated excuse that "the customer is always right" clearly doesn't apply here. They can keep the $49.98 — but I pray that this kind of poor service leads to a loss of customer trust and possibly bankruptcy if they continue to disregard valid claims from paying customers. Xpectations Plus did not live up to their name — in fact, they failed miserably. I have since blocked future transactions from them and will never recommend Xpectations Plus to anyone, now or in the future.

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      Punctuality & SpeedRefunds & Payouts

      Reviewed May 15, 2025

      All my money was taken out of my account at 1:45 and my card was locked this the 2nd time 170 dollars 2nd times 1285.24 and not one time did the card decline these items because the card was locked. Use my overdraft and was not active and feed my family. No transportation. Thought my money was self if my card was locked they fail to denied purchase and just let rob me in my sleep. Now I got wait till 23 of May to see if I will get my money back Pls Plus is not fair sad.

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      Reviewed March 29, 2025

      I wish I would’ve checked the reviews before I got this card… All 1 star is crazy😂 well I’m going to withdraw my money bc I’m “over the limit for sending money.” There was also never anyone in a manager department to handle serious issues. If I have the funds in my account, they should be available to send!

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      Contract & TermsPrice

      Reviewed April 26, 2024

      This card is absolutely horrible, the loading charges are ridiculous and they charge a transaction fee for using the card. I do not like the card and will never use it again. The multiple things they are charging for shows how their system is designed to eat all the money up that they load. I’d feel better if they just ran a fundraiser for expectations instead of insulting my intelligence.

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      Customer ServicePunctuality & SpeedRefunds & PayoutsBillingTimeliness

      Reviewed Dec. 24, 2022

      I opened a checking account to get my direct deposit. Everything was okay till 2 month ago some unauthorized transactions was done in Michigan. I stay in California. I did a dispute. Everything went good. They returned it. I should of known from there they were scammer in this company. 2 month later Dec 8 2022 another transaction was done for 500. I called the same day. They made me wait a whole another pay stub and nothing. I call. They said it was decline. I wouldn’t be doing this review if have done these transactions. I have bills, two newborns and get me mad. We work for our money for someone else come take it away. Go somewhere to bank with a real bank. Don’t waste your time and money.

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      Customer ServicePunctuality & SpeedRefunds & PayoutsMaintenanceStaffTimeliness

      Reviewed Oct. 25, 2022

      I Got a Money Order from this ** company and that same day my car was broken into. I went back to not only pay a $15 stop fee on the money order but was told by the manager at the Louisville, KY store on Bardstown Rd that I would receive a check for my money back within 5 to 6 weeks. So I waited and NOTHING. I went back and spoke to another manager on duty and they called their I guess customer service or help line. I had all my paperwork I had save for the missing money order. I was told that they never received my paperwork on the day my MO was stolen, even though I literally watched the manager sending by fax to the home office/customer service dept.

      The 2nd manager sent it again by fax as I watched her do this again! I was then told by this manager it should be 2 weeks. So again I waited and then I decided to call the same number the 2nd manager called and speak to customer service. I was told be a customer service agent that was very unhelpful, that they needed the stub from the MO to be sent to them so I could get a refund.

      These idiots don't use their head. I told them my MO was stolen! The whole MO was Stolen! Stub and all. I went back to the store I got the MO from and again spoke to the original Manager that made the original MO and he even remembered me and then called his boss who denied me a refund saying that I needed the stub from the MO which was again stolen. So PLS are screwing and stealing from me my $90.00 because of a ** stub that again was stolen. What am I supposed to do? Pull it out of my **!! Do not go to this company. They are thieves and they do not do the right and correct thing. They were screw you over in a heartbeat....

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      Customer ServicePunctuality & SpeedHonesty & Transparency

      Reviewed April 16, 2021

      I never go to PLS but for whatever reason I was mailed my stimulus and needed the money right away off bank hours. I couldn’t wait to deposit my check long story short. Went to PLS and of course they say “We are out of money” and I allowed them to put it on the stupid xpectation card. I booked a trip and put it for June instead of July. I realized right away and canceled it. I was told by PLS that I needed to get a “hold release form”, the travel company says they have never done such a thing. The money was released already. Pls says I have to wait 30 days...now they say 60. I’m gonna sue these bastards for holding my money and lying to me. They are rude and disrespectful. I’ve had better customer service in a theme park.

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      Staff

      Reviewed Dec. 30, 2020

      I’m not going to receive my stimulus check 'cause they close the account for no reason at all. It’s the pandemic and that’s my money. The rep don’t know anything. Mind you I do my taxes on that card and now I’m not going to receive my income tax or stimulus check. Pls don’t connect with them or bank with them at all. They don’t know what they doing at all.

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      PLS Payday Loan Store Company Information

      Company Name:
      PLS Payday Loan Store
      Website:
      pls247.com