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Stay away from this place, do your financial somewhere else. People lack training and are not professional at all, District Manager doesn't know how to keep people staff because its a zoo in the store and every one is running around like chickens with the head cut off. I rather give me money and service to a sketchy store on a dark ally before going inside this store again.
So I haven't used it my card since I deposit $4,000 on the PLS card January 24th for 2019. In the month of July I try to find my card. I couldn't find it. Come to find out it was stolen and all the transactions was online when I checked. I called PLS Xpectations card service customer service to get it disputed which they telling me over 15 transactions came up to $208 which is all bull crap. They are thieves. I would not recommend anyone to have this card in the whole United States of America. I wish I could give them no star but I am taking other procedure to get my money back so I'm about to sue PLS Xpectations cuz they like to take people for their money and it's not right. I repeat do not do not get a card from PLS Xpectations. Card is not worth it.
Customer Beware: Do not apply for PLS Visa card, customer service will not notify you through USPS mail, e-mail or a professional courtesy call before they closed your PLS Visa card and whatever balance amount you have in your account they will keep, no refund. Last four Visa number ending **.
PLS is a scam. How they remain in business is beyond me. I made a purchase with Best Buy on May 22nd, then I cancelled the item because I didn't want it. I have been waiting for a refund of $700 and today I have not received a penny. I like everyone else work hard for my money, and I can't comprehend how a refund will take weeks if not days to show up on your account. Best Buy provided PLS with all the paperwork to place the funds back on the card and this still hasn't happened.
I placed so many calls to PLS and each time they give me the same excuse; "We have to get authorization from Best Buy and as soon as we do the funds will be placed on your card immediately." I had Best Buy on a call along with PLS. When the representative from BB ask, "How long will it be before he received the funds?" If you don't get the authorization, they said 30 days. Are you freaking kidding me. 30 damn days to get my $700 back if they don't get the authorization. I'm still waiting to be refunded my $700. I mean seriously folks WTH.
I made several purchases that asked for pin. Unbeknown to me at the time for many months I was charged for using my pin every time. They cash in on protecting my own money 1.25 every transaction not including cash withdrawals even more charges! That’s just the beginning! I made a triple DVD purchase at Best Buy online one of the DVDs was a preorder so my PLS card was supposedly charged for a hold of the funds about 85$ The funds came off my card. Two days later I was charged about another 82$. I am estimating without the cents but it was for the same purchase. The funds came off my card as a charge. Not ever a hold as I was told it was pending and the funds would be returned after the transaction was complete and being the DVD’s I purchased through Best Buy.
I was then again charged for each individual DVD as it was shipped each individually as they became available for release so basically I was charged 3 different times for the very same purchase. The funds always coming off my card are sent in a text message and I was never recompensed for the charges authorized by PLS! I authorized one time payment and I was charged with proof In text of date and balance on card changes and available and the monies are gone from my card and not ever returned as I was told they would be! When I called customer service they told me they don’t even have record of the original charges. Even though I gave them the exact dates and times of each one separately which I still have proof of in text from expectations card account! I was told by them I would have to file a dispute 45 to 90 business days and shut off my card and account is my only option to get my money back!
They blame Best Buy and Best Buy blames them for the holding process. They actually remove the funds for not hold and then authorize the chargers again and again for the very same one and only authorized purchase by me! How this is legal I don’t understand nor can I see any resolve they are willing to help happen in any reasonable amount of time. I’ve paid over 200$ for 3 Bluray discs that cost a total of 81$ due to the practices of PLS and their scamming ways of picking pockets hoping you don’t notice all the missing funds! 1$ here 5$ dollars there all mixed in strategically times the many customers they scam taking advantage of the less credited people that are using their services! I would not recommend PLS. They are set up to take advantage of those more fiscally irresponsible and mostly poorer communities they are set up in! Beware!
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Bancorp is holding on to funds that's been verified on where they was coming from. I am a independent contractor and the Bancorp is not releasing my funds after I have provided all the documents that was need. Now that all documents have been received after 10 emails and 20 obscene phone calls about the releasing of funds. This has been going on since November of 2018. Can or will I ever get my money back that I worked hard for. Bottom line DO NOT USE XPECTATIONS CARD THROUGH BANCORP. THEY WILL TAKE YOUR MONEY AND TRY NOT TO GIVE IT BACK. I have been on and off of phone calls about them releasing my funds. So my next step is going public ASAP.
Don't use PLS. Don't trust PLS. They steal your money like crazy and try to find excuses on why they're charging you. I will be getting myself lawyer to place a lawsuit against them. They've been caught and they know it. Period. PLS should close all their businesses. You guys are thieves.
This company, is deceitful. They're not here to help you out, the dispute department is astonishing. You can't talk to the your assigned caseworker on any error or dispute you may have started. Why in the hell can't you talk to the person who is control of your case... It's ridiculous... To whoever reads this take heed to this message. NEVER GET A XPECTATIONS CARD... NEVER.
Xpectations is the worst credit card company ever. Do not use this card. I had money on the card and I get a text message saying that $37 was withdrawn from my card. The question is why is people's money being taken out of their card. What kind of company are you guys running? As soon as I get my money back I'm taking the money off the card and I'm throwing the card away. Me and my father wasted our time on this company. Dont use this card. I'm beyond pissed!!! I'm surprised 0 stars is not an option!!!
Long story short, I've been with PLS over 10 yrs. I've trusted them with my money even after moving two states! They have denied me access to my funds saying I wasn't me, even after sending ALL the proof. They've denied me funds because someone took it upon themselves to give my mother the same last name as I and so failed my own security questions. Money has come up missing that they had "no trace" of who took it or for what. This amount hasn't even been deposited in amount shown from social security. And LASTLY, I called two months in a row in advance to get a replacement card before this one expired. They assured me I'd get one in time and would still have time to use this card 10 days into the next month even if I hadn't received the new card yet.
Smh, for two days they've been saying they changed the date and gave me an extension to remove at least $410 and the balance on my new card when it comes. My rent is late after midnight and they're still giving me these bs runarounds!!! Their BANK IS HERE?!? But I can't go there to get money from them since "the magnetic strip" still won't allow me to get MY MONEY off of the damn card!?! And they could "expedite" a card but I'd have to pay $25!!!THESE PEOPLE ARE ** RIDICULOUS! They're liars, scammers and thieves and would trust an honest crackhead before I'd ever trust these people again!!! This is real BS! Some people can't afford to pay their ** bills late! My check wasn't sent late! I'm shredding this ** card AS SOON AS I GET MY MONEY!??
PLS Payday Loan Store Company Information
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- PLS Payday Loan Store