PLS Payday Loan Store

I opened a checking account to get my direct deposit. Everything was okay till 2 month ago some unauthorized transactions was done in Michigan. I stay in California. I did a dispute. Everything went good. They returned it. I should of known from there they were scammer in this company. 2 month later Dec 8 2022 another transaction was done for 500. I called the same day. They made me wait a whole another pay stub and nothing. I call. They said it was decline. I wouldn’t be doing this review if have done these transactions. I have bills, two newborns and get me mad. We work for our money for someone else come take it away. Go somewhere to bank with a real bank. Don’t waste your time and money.

I Got a Money Order from this ** company and that same day my car was broken into. I went back to not only pay a $15 stop fee on the money order but was told by the manager at the Louisville, KY store on Bardstown Rd that I would receive a check for my money back within 5 to 6 weeks. So I waited and NOTHING. I went back and spoke to another manager on duty and they called their I guess customer service or help line. I had all my paperwork I had save for the missing money order. I was told that they never received my paperwork on the day my MO was stolen, even though I literally watched the manager sending by fax to the home office/customer service dept.

I never go to PLS but for whatever reason I was mailed my stimulus and needed the money right away off bank hours. I couldn’t wait to deposit my check long story short. Went to PLS and of course they say “We are out of money” and I allowed them to put it on the stupid xpectation card. I booked a trip and put it for June instead of July. I realized right away and canceled it. I was told by PLS that I needed to get a “hold release form”, the travel company says they have never done such a thing. The money was released already. Pls says I have to wait 30 days...now they say 60. I’m gonna sue these bastards for holding my money and lying to me. They are rude and disrespectful. I’ve had better customer service in a theme park.

I lost my card which had money 200 dollars on it. I got a new one and went to the bank for them to transfer the money to the new card. My account address and everything had been changed to another person’s address. They said they could not find the card on the system and the only way is to get a receipt of the transaction. This isn’t not the first time something as such has happened. I read reviews of people experiencing such and this is becoming a pain in the neck. I am not a discredit-or don’t normally do this but I wont recommend anyone to bank with them. It could cost you. They don’t explain a lot to you so please ask a lot of questions before banking with them.

Stay away from this place, do your financial somewhere else. People lack training and are not professional at all, District Manager doesn't know how to keep people staff because its a zoo in the store and every one is running around like chickens with the head cut off. I rather give me money and service to a sketchy store on a dark ally before going inside this store again.

So I haven't used it my card since I deposit $4,000 on the PLS card January 24th for 2019. In the month of July I try to find my card. I couldn't find it. Come to find out it was stolen and all the transactions was online when I checked. I called PLS Xpectations card service customer service to get it disputed which they telling me over 15 transactions came up to $208 which is all bull crap. They are thieves. I would not recommend anyone to have this card in the whole United States of America. I wish I could give them no star but I am taking other procedure to get my money back so I'm about to sue PLS Xpectations cuz they like to take people for their money and it's not right. I repeat do not do not get a card from PLS Xpectations. Card is not worth it.

Customer Beware: Do not apply for PLS Visa card, customer service will not notify you through USPS mail, e-mail or a professional courtesy call before they closed your PLS Visa card and whatever balance amount you have in your account they will keep, no refund. Last four Visa number ending **.

PLS is a scam. How they remain in business is beyond me. I made a purchase with Best Buy on May 22nd, then I cancelled the item because I didn't want it. I have been waiting for a refund of $700 and today I have not received a penny. I like everyone else work hard for my money, and I can't comprehend how a refund will take weeks if not days to show up on your account. Best Buy provided PLS with all the paperwork to place the funds back on the card and this still hasn't happened.

I made several purchases that asked for pin. Unbeknown to me at the time for many months I was charged for using my pin every time. They cash in on protecting my own money 1.25 every transaction not including cash withdrawals even more charges! That’s just the beginning! I made a triple DVD purchase at Best Buy online one of the DVDs was a preorder so my PLS card was supposedly charged for a hold of the funds about 85$ The funds came off my card. Two days later I was charged about another 82$. I am estimating without the cents but it was for the same purchase. The funds came off my card as a charge. Not ever a hold as I was told it was pending and the funds would be returned after the transaction was complete and being the DVD’s I purchased through Best Buy.

Bancorp is holding on to funds that's been verified on where they was coming from. I am a independent contractor and the Bancorp is not releasing my funds after I have provided all the documents that was need. Now that all documents have been received after 10 emails and 20 obscene phone calls about the releasing of funds. This has been going on since November of 2018. Can or will I ever get my money back that I worked hard for. Bottom line DO NOT USE XPECTATIONS CARD THROUGH BANCORP. THEY WILL TAKE YOUR MONEY AND TRY NOT TO GIVE IT BACK. I have been on and off of phone calls about them releasing my funds. So my next step is going public ASAP.