
Optima Tax Relief Reviews
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About Optima Tax Relief
Optima Tax Relief is a tax resolution firm that helps individuals and small businesses resolve federal and state tax issues. The company negotiates directly with the IRS and state agencies on behalf of clients. It specializes in issues such as back taxes, wage garnishments, bank levies, tax liens, payroll tax problems and IRS audits. Depending on a client’s eligibility, resolutions may include payment plans, penalty reductions, temporary hardship status or negotiated settlements.
- Free initial consultation
- Licensed tax professionals and attorneys
- Ongoing tax protection plans available
- 15-day money-back guarantee during the investigation phase
- Upfront payment may be required
- Long-term results not guaranteed
- Some communication issues
Optima Tax Relief Reviews
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Reviewed April 11, 2020
Optima Tax Relief helped me get on track with my tax problem. Feel relieved this is finally behind me. Staff was caring and very nice throughout the process. The staff was very patient with me even when I did not understand what was taking place. I appreciate their hard work. I can breathe again knowing I have support and no longer have IRS problems.
Reviewed March 31, 2020
My experience with Optima Tax Relief was very positive. Over a fairly long period, with Optima guiding me through the tax resolution process, many different employees helped me with their specialties. They were all very knowledgeable, professional and personable. Their people are awesome. In the end, I had a very positive resolution. Tax issues are never fun, but having great people guiding you is so helpful. I would recommend them to anyone with tax issues.
Reviewed March 30, 2020
I had heard about Optima Tax Relief on the radio. The morning show hosts set a lot of great things about Optima tax and I decided to give them a try. Spoke with an agent who was very thorough and after verifying that he could help me with my problem went to work right away. The team at Optima tax relief stayed in constant contact with me throughout the whole process. And when the process was completed we reached an agreement that basically saved me from financial ruin. Thank you Optima tax!!!
Reviewed March 27, 2020
I've had tax issues for 20 plus years. I feared everyday I would get a collection call, garnishment, bank and/ or home levy. Can you imagine?? I'm a church leader. How could I, a leader talk about rendering to Caesar whats due Caesar and yet I'm not paying my taxes. I felt if my congregation knew, my reputation and life would be ruined. Because I knew I was very very delinquent, I felt like the "scum of the earth" and a "dead beat" citizen. Not paying my taxes made me not able to apply for a desired house loan.
I saw the Optima TV advertisement and kept saying the ad was speaking to me. The ad was so convincing. Yet I was feeling I was a case they could not help. I made that call. The person I talked to made my guilt roll away. I heard they could and would help me. I procrastinated over a year in getting the requested documents to Optima. How could I mess up a second chance? I ignored the courtesy calls and emails from Optima. One day I called them wanting to see if I had a chance to get back on track. They welcomed me, helped me get my documents and actually made me realize they were there just just waiting on me.
Optima was quick after they received my documents; they started on my case right away. They sent emails confirming they had my documents and a completion timeline. OMG!!!! the day came when they called and said I owe NOTHING. I could have fainted.....NOTHING???? Break it down, "NOT A THING" No more guilt, shame or dodging. Everyday since, I can stick my chest out knowing my taxes are paid. Thank you Optima you have turned my life around.
Reviewed March 25, 2020
From the minute I called Optima Tax Relief to the end of my journey, all professionals I encountered assisted me with respect and understanding. I owed the IRS several years taxes due to financial difficulties after a divorce. What I owed was way beyond what I could pay but the professionals at Optima worked with the IRS to come up with a payment plan that I can afford. Thanks.
Reviewed March 25, 2020
Optima Tax Relief helped me resolve my IRS debt. I received aggressive notices from the IRS. I tried to resolve on my own and it was very stressful. I heard about Optima on the radio. They quickly took control of the situation. My case manager was very informative and always responded to me questions at a timely manner. I would recommend anyone who is having any IRS issues to contact Optima. They were very helpful. Thank you Optima!
Reviewed March 25, 2020
Each step of the process there are questions, there is always someone there to answer those questions. It makes a scary time in life much more manageable. Each team member was very professional and wanted to make this as easy as possible. They all do great work.
Reviewed March 3, 2020
From the 1st call I put in to inquire about their services I was put at ease. They really know what their talking about and explain everything so you fully understand what will take if you use their services. Quick and efficient. Try to find the best solution possible for you. Everyone I spoke to was polite and friendly. Highly recommend their services.
Reviewed Feb. 28, 2020
I was having problems with IRS. I owed them a lot of money and I just couldn’t come up with what I owed them. Optima Tax Relief to the rescue. Yes. They saved me thousands of dollars. They kept me informed as to what was going on and saved me many restless nights. Now I tell anyone that is having problems with the IRS about Optima Tax Relief and how they took a major burden off my back. Thanks Optima Tax Relief for not only saving me thousands of dollars but also getting the government off my back. James Argus **
Reviewed Feb. 27, 2020
They are professional and kind. They did everything for me that they advertise! I love you Optima! I had not paid taxes for a few years because I was taking care of my mom because she had strokes and was hospice. I used every penny I had to pay for her expenses because her wishes were to die in her home. Optima saved me from the IRS and got me my money back when they cleaned out my account and got me low monthly payments.
Reviewed Feb. 26, 2020
Optima tax was amazing for me. They saved me from being in debt for a long time. They will guide you through the whole process as it happens. If you need tax help please give them a try and you will not be dissatisfied.
Reviewed Feb. 25, 2020
I would say that my situation was one of pain and suffering from mental and physical gloom. I didnt know where to turn or what to do but saw those T.V. commercials concerning tax relief. I was scared because being over 19,000 in tax debt was not easy to deal with. But I took the chance with the company and was really impressed with the way they relieved my debt. I would recommend this company to any and everyone. Optima gets the job done.
Reviewed Feb. 20, 2020
Thank you from the bottom of our hearts for the Relief you have given our Family. If anyone is having doubts about what Optima can do for you don't think twice about putting your trust in this company. Thank you again!
Reviewed Feb. 11, 2020
We contracted with Optima Tax Relief based on all the positive reviews. It cost us over $7500, not the $4500 stated on their website. I supplied copies of all the receipts, invoices etc. for the schedule C's. I had to resend all the documentation twice! Received a call from a lady named Ruby, asking me if I can reduce my overall legal fees claimed, in spite of providing substantiation. I replied that she is asking me to lie, the expenses are true and correct. She was going to speak with her supervisor and get back to me. 6 months later, I still haven't heard back from her.
Optima was also supposed to complete the 2018 tax returns, to date, the returns are still outstanding and 2019 tax returns are almost due! I didn't hear back from Optima for months, had to call and email in order to receive a response. I was told that we have adequate substantiation and stand a good chance of passing the IRS audit. I again was asked to upload all the receipts, proof of invoices!!
I informed the person appointed to my case that the MN IRS department, provided the name and contact details of the IRS agent, is willing to withdraw our file from auditing if we could send her all the receipts to substantiate deductions. Twice I asked Optima to contact her and provide the copies of invoices, receipts etc. Optima never reached out the IRS agent wiling to assist us. About 2 weeks ago, I received a call from the audit department, stating we didn't have adequate substantiation, didn't show a profit in year 3 and our case being transferred to the audit department for negotiation with the IRS!!!! This all took more than one year!!!
The audit department can't "make any promises," their goal is to negotiate on our behalf with the IRS and reach a payment plan and perhaps a reduction in penalties and interest. What a waste of $7500 and time!! I would have been better off hiring a tax attorney to accompany me to the IRS offices. Please don't waste your time or money, go somewhere else!
Reviewed Feb. 6, 2020
I was very pleased with the professionalism and personal attention I got from Optima Tax Relief and I would recommend them to anyone who has a tax situation that needs professional attention. I owed the IRS $51,000 and they got it down to $1,368. They were able to stop the IRS lien on me and stop the IRS from calling me. They are differently who you want in your corner to deal with the IRS. If you have a tax situation you need to call Optima Tax Relief.
Reviewed Jan. 31, 2020
Optima Tax turned a disastrous personal year that I had in 2018 into a wonderful ending. In 2018 I had an infection that entered my spinal column that ended up causing me additional back surgery. The same infection then entered my left knee replacement causing operation number 2 and was followed by operation 3 with putting the knee replacement back in. I also suffered an accident while preparing to go to the hospital that caused me to lose a finger. I suffered almost 10 months of that year and ended up selling my eleven year old business for half of what it was worth. I used that money to pay off business debts. However, I was left with a large debt to the IRS and some business credit card expense I could not pay. I was forced to retire a year early just to have an income to survive. I decided to use Optima based on what I have heard about them and I’m so glad that I did.
The point is this, OPTIMA TAX RELIEF CARED ABOUT ME AND MY SITUATION. They made sure that legally the IRS was informed of my circumstances. It was a long wait but we eventually got to the point of making an offer in compromise. The offer in compromise was recently accepted by the IRS and a HUGE tax debt was forgiven by them.
I remember the day I received that letter from the IRS, I was shaking before I opened the envelope. I had gone through so much medically that changed my life so dramatically that I was hesitant to open the envelope. I opened that envelope on that day to see that the IRS had accepted the offer in compromise. I can never remember in my life a time when I cried from happiness. I cried so hard only topped by the day I lost my wife to cancer 9 years ago. I could recommend Optima Tax Relief any higher for the way they handled my situation. Believe me the credit card companies could care less about life changing events. OPTIMA TAX RELIEF CARES ABOUT YOU!
Reviewed Jan. 31, 2020
We were being audited for one year and the next thing we knew it was another and another and another! The person we trusted to do our taxes had pretty much destroyed us. Knowing we should have paid more attention after the fact we were left just not knowing what to do. Optima Tax Relief gave us hope and kept us optimistic. They were always available, even on the weekend and helped us every step of the way. We highly recommend them to anyone feeling overwhelmed with tax debt!
Reviewed Jan. 30, 2020
I have been working with Optima Tax for over a year to relieve the burden of 2 separate tax year liens I owed IRS. Optima Tax Team has been with me every step of the way. I have my own personal contact person so whenever I receive correspondence from IRS or collection agency, I contact her, issues are followed up and corrected. I have peace of mind knowing that I am covered by Optima Tax team of experts. I can see the light at the end of the tunnel and it's a wonderful feeling. One lien from 2007 expired last year and the 2nd lien from 2009 is scheduled to expire this year in June. Thank you Optima Tax Team for saving me from IRS. The cost for services rendered cannot compare to the money you saved me. Anna
Reviewed Jan. 30, 2020
I worked with several different people during the different phases of my tax issues. Everyone was professional and courteous. They brought me out of collections, helped me avoid garnishments and tax liens and brought my unfiled tax year in compliance with the IRS. I am very pleased and will continue to use them through 2020 for my 2019 taxes.
Reviewed Jan. 29, 2020
These guys are the real deal. I had to access money from my IRA due to a financial emergency in my life - knowing that this would trigger an early withdrawal penalty- and thus a taxable event. I owed the IRS a lot of money and there didn't seem to be a way out of financial debt suffocation. Cue - Optima Tax Relief. They helped me negotiate an Offer-in-Compromise with the IRS and now I am debt free. Thank you Optima Tax Relief!!
Reviewed Jan. 29, 2020
This is the second time I've used Optima Tax Relief. Originally I heard them about them through a friend. So I decided to use their services. I owed the IRS for multiple tax years. I was struggling to make payments and penalties kept adding up. Luis **, who Optima assigned as my tax professional, was very helpful and understanding. He made the process seem very simple and made sure that I understood every step of the way. Having great customer service is very important to me and on top of this, Luis's response time to any email, document submitted or phone call was very prompt.
Another great aspect about Optima is that they have a web portal that allows you to keep up with your case and any requests that may be pending. This allowed me to make sure I was doing everything correctly and on time to help speed up the process of getting my case resolved. At the end of the day, Optima's team was able to negotiate with the IRS to get my penalties waived and set up a great payment plan that I was comfortable with. If you have tax issues, please don't wait and let them pile up. I recommend Optima Tax Relief if you are looking for great customer service, easy account access, savings and tax resolutions.
Reviewed Jan. 29, 2020
Although I didn't qualify for a reduced tax rate with an offer of compromise, Optima worked with the IRS to get me in compliance. My advisors looked at my total financial picture and came up with the best solution. I am very pleased as there were no garnishments, seizure of assets or threatening communications. Optima took care of all communications, keeping me informed every step of the way. I especially like the client portal, where you can upload documents and message the team.
Reviewed Jan. 28, 2020
Going into calling Optima Tax I admit I was a little weary but I was soon seeing that they really care about you as a person not just a job. They are really polite and are willing to get the issue solved. I am forever thankful for optima tax!!!!
Reviewed Jan. 24, 2020
After hearing an ad on the radio for Optima Tax Relief my husband and I gave them a call knowing we owed the IRS for a previous year. We were not only scared but skeptical and at our last resort. Today I am thankful we made the call as Optima tax relief helped stop the IRS from sending us letters trying to collect and got our debt to the government under control. Thank you Optima tax relief!
Reviewed Jan. 23, 2020
Buyer beware of their tactics - canned responses and no follow up. Waiting from December to hear back from their management staff regarding how we've been treated. Got the first return call today 39 days late - waiting since last year. Their Sr. Account person - zero customer skills - what a waste of time. They will not accept any responsibility for their poor customer service. The person was rude and unprofessional. I've detailed our reasons for our dissatisfaction & provided to Optima's rep. last year (found out he quit). Nobody calling us to informed us nobody calling back responding to our hope somebody cared. Provided our details reason(s) for our dissatisfaction - only to be threaten by their "Sr Rep."
Stay away. Optima will lead you to a place where they keep you engaged until you've paid for their services. No tax relief - just a whole lot of money spent for a IRS payment plan. Use the money and see a tax attorney - not Optima. People seek these services because they're in need. Optima will gladly take your money and lead you down a path and tell you a payment plan is the only way and cut you loose. No extra effort from them and representatives who talk and respond like their reading from a scripted response sheet. Stay away. Stay away. Requested to speak to a more senior person at Optima. They said "no way". This is as high as it goes - which is another lie. Please pass this along.
Reviewed Jan. 20, 2020
When I decided to choose a tax company to help me with my tax debt situation, I wondered if I should choose a company in Texas. I decided on Optima Tax Relief because of their high ratings from the BBB, individuals and other entities. Upon my first phone call with them, I felt immediate comfort in the kindness and professionalism exhibited by the personnel. Their patience and communication is A1. My computer skills are not strong, so when I had to provide paperwork to them, I was encouraged to use their “portal”. This caused me great concern but they patiently walked me through every step of the way. And when I still couldn’t use this method, they were very kind in allowing me the “old fashion way” of snail mail. They were sincerely trying to help me in every way possible in creating an easy and stress - free environment in a situation that can be very stressful. When it was all finished, the end result was better than I had expected. I am truly happy that I choose Optima and I encourage anyone considering a tax relief company to choose Optima.
Reviewed Jan. 14, 2020
They were very helpful and explained everything every step of the way. I was admittedly hesitant with turning my information over in the beginning. But that feeling was quickly diminished with a trusted friend's recommendation and how thorough and informative they are. I'm still going to have to pay the IRS but at least I get to keep my paycheck :).
Reviewed Dec. 19, 2019
I owed taxes 2 years in a row. I feared getting waged garnished, my stress levels were very high. One day I saw an Optima Tax Relief commercial and decided to see if they could help me. I probably sound like the people in the commercials, but they were able to help me. They kept my monthly IRS payments lower than what I expected to pay and Optima's fees were not expensive. I am definitely pleased with the results.
Reviewed Dec. 16, 2019
I had a great experience with Optima Tax Relief. They made the whole process extremely smooth and I was never left in the dark. What a stress relief! My tax issues were taken care of and I feel I received the best results possible.
Reviewed Dec. 14, 2019
Optima provided a first rate experience and resolved my issue in a very satisfactory manner. The process was an extended test of patience but Optima's team provided quality communication and professionally resolved my issue in a very satisfactory manner. All members of Optima's team were cordial when communicating and provided realist and honest feedback. This was an excellent decision to call Optima and I was personally blessed by the experience. All tax issues resolved and overall a job well done by Optima's team.
Reviewed Dec. 10, 2019
I was relieved with Optima's help as it took a burden from me, that I was struggling to overcome but was not equipped for. They help me through my filing issues, with minimal fuss, I just needed to provide the documentation required. This they help identify and send to them. They represented me to the taxing authority and this gave me confidence that someone knowledgeable in the arena was there for me. Do not go it alone. There is just too much you do not understand. Go with professionals, such as Optima, you will not have the stress and uncertainty that you will have alone.
Reviewed Dec. 9, 2019
They were extremely helpful and provided great customer service to me and my questions and and was surprising knowledgeable in the field. I will recommend them in the future to my friends and family. Thanks you!!!
Reviewed Dec. 7, 2019
Optima has been very helpful in getting the IRS satisfied and instructing me on what to do. Hopefully optima will be able to get the amount I owe lowered or the irs will accept a lower amount. All it took was one phone call and optima went to work handling my case.
Reviewed Dec. 6, 2019
I was in deep trouble with the IRS so I called Optima Tax Relief. I owed the IRS over $140,000 and they settled my debt for only $250! I was blown away. Optima truly saved me from a lifetime of impossible debt to pay back. I can’t thank Optima Tax Relief enough for what they did for me.
Reviewed Dec. 5, 2019
Optima Tax Relief did a great job. They helped us to resolve with our tax issues. We owed $11,000.00, didn't know what to do. They work it out with IRS and to protect our identity. They were professional, knowledgeable, and courteous. We definitely recommend Optima tax relief.
Reviewed Dec. 5, 2019
I was nervous about my tax issues, but luckily I came across a ad for Optima Rax Relief. They took care of everything and before I knew it my overdue balance was at 0 and all my past returns caught up. Thanks so much to all the employees at Optima Tax Relief.
Reviewed Dec. 4, 2019
Let me start by saying that I had used a competitor of Optima Tax Relief a few years back. I spent several thousand dollars and got absolutely nowhere. So I was very skeptical in the beginning about signing on with Optima. The “other” tax company is no longer in business and I still had the same IRS tax problems except now the IRS was getting very serious about me paying my back taxes. In the beginning I owed almost $35,000.00 dollars in back taxes. After a couple of conversations with the people at Optima, I started to feel comfortable with their process. I explained in detail the nightmare I had experienced with the “other” tax company and the reason for my skepticism. The “other” company had been nationally known and even had national TV ads. They were very aggressive in what they everything but guaranteed they could do for me.
I eventually signed on with Optima, and everything went as planned! Everything that went wrong with the “other” company was totally the opposite with Optima. For example:
• I wouldn’t hear from anyone with the “other” company – Optima kept me informed from the beginning, every step of the way.• I would call in to the “other” company and no one could find my file or it had been reassigned to another agent, who is not available – with Optima I always knew who had my case and I always had contact information, and everyone was always so polite to deal with.
• The “other” company would make decisions about my case without ever consulting with me – With Optima I was involved with every decision every step of the way.
In the end my case was settled for $1800.00 dollars!! Above and beyond my wildest expectations. I can’t promise you that Optima can do for you what they did for me. But I honestly feel they are your best choice for help in resolving any back tax issues you may have. I would definitely recommend Optima Tax Relief to any of my family or friends with IRS back tax issues.
Reviewed Dec. 4, 2019
Hello, I found myself in tax trouble & realized I needed professional help. So I called Optima Tax Relief & explained my situation to them & they assured me that they could provide the help I needed. Please be ready to discuss your tax situation in detail & be honest. The process can be lengthy due to time in response from the IRS regarding your case. But the peace of mind in knowing you're in good hands with the professionals at Optima Tax relief for me relieved me of tremendous stress that I didn't need. I can assure you that if you give them the opportunity, you will be treated with Respect, Understanding, Compassion & Outstanding Service. Thank you Optima Tax Relief for helping me see the light in an otherwise dark time for me!
Reviewed Dec. 4, 2019
Selecting Optima to represent me with the IRS was the best decision I could make. From the first contact, they went to work on my behalf protecting my interests allowing me to relax and sleep at night. As their representation of me progressed, I was impressed with the many tax specialists they employ and how patient and concerned they were with my issues. One of their major focus areas is teaching their clients how to avoid future pitfalls. Optima helps you each step of the way. The earlier you get them involved, the better. Thank you Optima.
Reviewed Nov. 21, 2019
Optima Tax Relief went to work for me right away and resolved my tax issue with the IRS! I explained my situation and they fought for me from beginning to end. Never take on the IRS alone, Optima was by my side throughout the entire process! Thank you Optima!
Reviewed Nov. 20, 2019
I reached out to Optima when my tax burden became overwhelming. The amount owed was substantial, in large part because the Courts had taken everything from me. Optima wasn't free, but it was worth every penny I paid. The service was consistent, they were respectful and understood in detail what I was dealing with, and their interface with the IRS produced results beyond what I could have hoped for. I am no longer under threats of having my accounts frozen by the IRS. I no longer worry about the mail, or about telephone calls. Optima lifted a heavy burden from me, and I could not be more pleased.
Reviewed Nov. 15, 2019
Hello I've been an Optima Tax customer for a couple of months. They're helping me IRS because I was scared afraid to face IRS by myself so once I heard about them gave them a call to ask questions and before I hung the phone up I was an Optima Tax customer and proud of it. No question was a dumb question. Optima Tax always return phone call, e-mailed in an timely manner. I would recommend Optima Tax to any family member or friend.
Reviewed Nov. 14, 2019
Optimal Tax Relief came in handy for me and my boyfriend. We were in deep IRS debt and wasn’t sure what we were going to do. We came across Optima Tax online and decided to give them a try. They were able to get us the help we needed right away by stopping the levies immediately. They then talked to us about a plan to get caught up on our taxes and get out of trouble with the IRS. It’s scary when you owe the IRS, but it was nice to know that there was help when we needed it. And the best part of everything was the great price they gave us for the work and the payment plan they allowed us to have. It was affordable. We would recommend Optima Tax to anyone.
Reviewed Nov. 13, 2019
Because of moving and losing a house and my job along with my heart attack and my husband's motorcycle accident and me another heart attack our tax info got lost and we didn't file our taxes then it's like how do we file and who can help us file old taxes - we saw an ad for Optima Tax Relief - We called and spoke with Alex **. He calmed us and said the company could help us. We let him know we didn't have any tax info except for social security info. Alex said that would not be a problem for them. They took what little we had and did all the work for us and got our taxes all straighten out. We can breathe again- like their name says it gave us Relief from the Fear and worry over the IRS!!! Optima Tax Relief has Miracle Workers in Alex ** - Hany ** and Michelle ** they are Amazing.
Reviewed Nov. 6, 2019
Optima Tax Relief helped me with my Tax issues. I was left with bills, collections and IRS debt for over 40,000. I paid off as much as I could, but I was afraid of the IRS and their threatening letters, so I was only paying them. This meant my other bill were piling up. I was at a lost. On my way to work I heard Optima Tax Relief commercial on the radio and decided to call them. They immediately stopped the IRS threats of garnishments. They turned my tax issues around. This was a huge financial break for me. They are a FIVE STAR COMPANY!!!
Reviewed Nov. 1, 2019
They helped me with my tax problems. They talked me through what they were going to do to get me out if my IRS mess, and then they did it. It took a little while because it takes time to communicate with the tax man, but it was worth the wait. Now I don't think about the IRS anymore.
Reviewed Oct. 29, 2019
I paid $500 for them to review my act. with the IRS. They wanted $9k to save me $10k with the IRS. I said it was too expensive, but then they charge $900 two consecutive months as payment toward services, which I NEVER approved. I also never approved them keeping my CC on file that they charged. DO NOT use this company. Dishonest.
Optima Tax Relief Company Information
- Company Name:
- Optima Tax Relief
- Website:
- optimatax.com
