Optima Tax Relief

Paid $24K and for two years Optima Tax Relief could not even establish some communication with IRS. My bookkeeper eventually established communication, made deal with IRS and resolved problem. Optima Tax Relief is a scam!!!

Just got off the phone with them and I was told I would have to pay the full amount of what I owed from the original start of this process. It has taken me $10,000 and 1-1/2 years to resolve this. All the while the IRS was adding on late fees and anything else they could think of over that time period. Optima was told upfront what I make for salary and yet said nothing until the last day. They told me I made too much to get any relief from the IRS. I could have used an online tax service for $500 and a month of time to complete. Basically, they will take your money and do absolutely nothing but to tell you to have patience while the IRS is running up your bill. In my opinion this is a scam company.

When you use Optima you are just throwing your money away. You call them, you get no answers. The money you pay them you could send to the IRS. I spoke with a IRS representative on the phone. They are easy to talk with, very polite and she told me people that use tax relief agencies are just throwing money away. The IRS does not negotiate back taxes. You owe what you owe. I did get a one year abatement on penalties from the agent over the phone. Call them first to work out a plan. Don't throw money away using optima.

The cost of Optima tax is over 1200.00 per month plus the settlement being proposed is another 4700.00 dollars! I will be homeless in about a month! It would have been cheaper to deal with the IRS directly. Do not use Optima!!!

Around March 2018 I started working with Optima to resolve my tax issue. I would advise you avoid them as they are unhelpful, uncaring, and only concerned with your money. First they charge you an absurd amount of money for services that you can do for free. Second, they are impossible to get a hold of, until you miss a monthly payment or want to pay them to perform another service. And last those extra services you pay for, in my case, they were never performed. I asked Optima to apply tax forgiveness and an offer in kind and paid $495 each time. Only to contact the IRS and find out no one ever filed on my behalf. So after hearing this I called and demanded a refund. I paid around $4500 over the course of 4 years working with them and offered me an amazing $350 refund, which is laughable. And the latest insult is now they won't release the refund until I remove a negative review which is very illegal in California.

I owe lots of money to the IRS and I went to Optima to help me resolve some of this hoping for some kind of reduction!! But nothing!! I ended up owing more after almost 3-4 years processing. Due to the pandemic it took longer!! I paid them 4k for these services...I basically ended up in a 850.00 never ending monthly payment plan. I'm feeling defeated at this point like there's no end in sight for me!!

This company has no business integrity or accountability; it is a waste of time consulting this firm, consequently, the interest on your debt with the IRS continues to grow...DON'T DO IT!!! It has been almost 2yrs I consulted the service of this company and made all the payments: almost $4k in total including consultation fee of $495, yet NO RESOLUTION! I barely get any case update or feedback from them, but constant request for bank statements which is very annoying. I certainly will not recommend Optima Tax Relief to anyone...No doubt, taking this route was one of my BIGGEST MISTAKEs!

For 3 years I have been on pins and needles waiting on a positive outcome for my tax issues with the IRS. I end up having to pay more to the IRS. This was a waste of my time and money. When calling you are put on hold for a long time and calls are not returned. I would have been better off talking to the IRS myself.

Optima Tax charged me $8140 in December 2021 and did absolutely nothing until I was issued a levy letter in August 2022. I received multiple letters over the time frame about representation being established with the IRS, progression of the case, taxes being prepared, etc. to be told by the Optima RO team those messages were system generated and nothing had been done on my case since full payment in December. There was a rapid attempt to get involved at that point. I moved forward with the IRS on my own so I would not lose everything I have. I had to have another company file my taxes etc.

Signed up with this den of thieves 11/07/19 to fix my tax problems. Sent in all required paperwork, initial fee $595.00 and $10,000. So after 1 year and 10 months 2 tax returns, 2 extensions were completed with a installment plan amounting to $895/month. What a joke! What kind of help is this? You can call the IRS and set that up yourself. Since they did not resolve my case to my satisfaction. I FIRED THEM!! This sorry excuse of a tax resolution company will not refund my money. They will want their fees upfront. Suggestion: Get on a monthly payment plan so if they do not resolve your case you can cut your losses. BEST SOLUTION: DO NOT USE THESE GREEDY PIGS AT ALL!!