Optima Tax Relief Reviews

I should have read all of the reviews before hiring Optima to help with my tax issues. I paid them over $6000 only to have to constantly bug them to get them to do anything with my case. It took almost 2 years to get a settlement that was not lowered at all by their promise to help with penalties and interest charges. Actually cost me extra for the amount of time it took to settle. In the end I would have been better off giving the IRS my $6000+ to go towards what I owed.

Paid 500 $ to these clowns. They came back and wanted 12000 more. Wanted to set up house payments. Never found out what I owed or if I owed 500 $ for shit.

I would highly suggest just submitting a payment arrangement request yourself!!!! This company is not going to get anything you owe reduced!!!! Just got my bad news after waiting 8 months of just collecting more penalties. They simply give them your income and subtract your monthly expenses. Then come up with a payment amount. Nothing gets reduced. So don't fall for the scam.

They charged me over $8000 dollars and all they did was file a return and a payment plan. It was very hard to get in touch with anyone and no one explained anything about the plan so I’m now dealing with IRS myself. Biggest rip off ever and no one cared. Would never recommend these crooks to anyone.

I don't know where to start. Eight months, almost $7,000 spent. No results. Optima admitted that they have done nothing but refuse to refund me. The legal team only offered a 50% refund. This is insulting. Susan, Customer Retention Specialist stated that if I disputed the charge with my bank, "Optima will fight back with full force." It feels as if they waited until they knew it would be out the timeframe to dispute with my bank. Optima did not complete one single task for me, yet they are refusing to return my $6598!

In my opinion this company is a scam and a rip-off. I contacted them 2023 after hearing their radio ads about saving clients thousands on their taxes. The enrollment agent (i.e. salesperson) was extremely helpful. After making an initial down payment and going an installment plan, I suspended the program a few months later because of a divorce. I resumed 2024. None of my prior payments counted. I started all over. My total cost was just under $5,000.00 for them to file my back taxes and negotiate on my behalf. No one would discuss my case until it was paid in full. In the meantime, I was accruing interest and penalties on the back taxes. I could not get anyone to discuss my case until it was paid in full.

I signed up with Optima Tax last February 2025 until August 2025. I wanted them to get a lower payment for a 2019 tax issue. Optima tax claim that they could also file my 2024 taxes, during that time frame neither was done and I called them to ask for updates and it was always like I was getting nothing but excuses. The only thing this company can guarantee is taking your money with no results. I will advise anyone who is considering going to Optima ... Don't do it!!! I even told the representative that I was speaking to me that I was going to write a bad review and he told me "Do what you need to do" and said have a nice day!! This company is terrible that will not resolve anything but your bank account!!!

They took my money and did absolutely nothing, Run as far away as possible if you are thinking about using this lying agency that will take your money and not do anything for you. This company is a fraud and should be shunned at every turn.

Optima, a company I hired for $495 to represent me, has suddenly informed me that I owe a staggering $60,000 in taxes. To represent me, they require an additional $8,800 on top of $60000 I had to pay to the IRS, not sure how this will help me. This unexpected financial burden is compounded by the fact that I when I talked to Ray he did not or couldn’t provide accurate information.

Optima just takes your money and gets no results. I paid 8000 $ in the year 2025 hoping all year long that I would get the help I needed and all they did for me was what I could of done for free on the irs website. Optima never called me with any updates, the only call I ever received was from the billing dept trying to squeeze more money from me. When I called Optima it was like the representative had no clue what needed to be done with my case. This was such a bad experience. Don't go with Optima if you're looking for help. I think a better option would be precision tax relief. Save your money, don't choose Optima period.