Lili Reviews

When I signed up, Lili Banking was one of the first things I saw. I was looking to build and establish my credit, and Lili has a lot of great qualities. I've been loving them ever since. They're easy to deal with and I like them. I can go anywhere I want to take money off and the app is very accessible. When I started getting deposits that come on time, it gave me confidence that Lili was the right choice. I'd tell others to sign up with them because they're a really good bank.

I'm trying to build a business, and Lili gave me a better option as far as my banking needs. I read them up through Dun & Bradstreet, and their step-by-step process makes it better for the blue-collar working person. I'm working with the state to try to be able to get contracts but I need certain equipment to make it efficient and right to get the contract to do the work. I've been struggling for about five years, looking to build so I can get funding to purchase a few trucks and some equipment. Lili worked very well at checking out, making sure they ain't fraud and getting me my money, and that I could build business credit and personal credit. I had a couple issues but they called right away and got it straightened out as fast as they could. Their website could be a little bit more helpful though.

I was starting a business and Lili was free. Since I was starting out, I didn’t want any service fees. It doesn’t have any unless I sign up for the higher tiers but I like that if I want to, I can upgrade and they will put a portion of the money in the savings accounts for taxes. The experience is not bad, though I wish it didn't cost me money to load money into the account. I go to CBS and they want $6 to load the account. I value having a business bank account and anyone considering Lili should look at the benefits and see if they align with their goals.

Lili's great, except they don't have Zelle. I started a company with Wyoming LLC and Lili's one of the options they suggest. I liked everything they got and the platform they had. It's just most of the payments I have to make are Zelle, and not having Zelle is a real pain.

I came across Lili online. I made an account and started depositing money in there. Having Lili, there's nothing to worry about. They're secure and it has a tax bracket thing that I really like. My experience with Lili has been seamless, efficient, and up to date.

A couple months ago, I started my own LLC, and starting it, I needed my own business checking account. I initially tried to go with U.S. Bank, but their onboarding process is horrendous. The second bank that I found was Lili all just by merely Google searching. I did a little investigation, and I decided to go with them. I've had no technical issues. I've had no deposit issues. I've had absolutely no issues with Lili. One of the benefits of having it is my deposits come two days early. Customer service is 5 out of 5. Now, the online tools, based off the personal bank accounts I've had and the business accounts that other people have told me about, I was comparing, if they get charged for these other extensions inside their bank, and it's included with the bank. So, that is the only thing that I have an issue with.

Lili Banking was rated as one of the highest options for online accounts. I went with them, and I pay for their service to categorize my transactions for business and personal. They have different options that you can pay for for business accounts, as well.

I wanted to try something new and went with Lili Banking which I had came across online. Managing our company's finances using Lili has been a lot smoother. I use the credit, and I keep track of all my business expenses all in one portal. I like that. Then if I make a purchase, it asks me what the purchase is for, so I could categorize everything in the same system. It sends an email and I can communicate through the app as well.

My father-in-law has a small business, and when I was starting a small business, he recommended Lili. Lili was extremely convenient, just in terms of what I was able to do with it. Right now, I am a sole proprietor, so I haven't needed it for payroll. The one thing I've liked is the invoicing that I’m able to do. Then I also appreciated the ability to just prepare some of my tax documents for the last couple of years. That was really nice as well. It's just super nice to be able to deposit checks using the app and camera. And just always have it in my pocket, where I can just double-check that I've got whatever funding I need, or to approve whatever purchases. The app is very easy to use.

I enjoy working with Lili and I'd give them a 4-star rating. I do business banking with them and it's pretty convenient. I have the account that has the $30 a month fee and for what they offer, it's fair. As a business, it kind of helps you get started. I like the accessibility to load the bank from all those many locations and I also like their website.

My husband did a lot of research in helping me decide which online banking and also low cost was best for my business. We went with Lili, and it's integrated well into the business. It's one thing that I don't have to worry about. I haven't had any issues and I give them 5 stars.

My company is very new, so we're not actually generating revenue right now. When I was looking up banks, I saw Lili on Google and I got the checking account with them as a precursor to new business coming in. So I'm utilizing it, but I'm not utilizing it to the fullest potential. Other than that, my experience with them has been good and it's pretty easy doing business with them.

My business partner signed us up for Lili, and our experience has been well so far. It works like a normal bank account. It doesn't have a credit card where it has better cashback or points. So, it's just like having a personal checking account. It's been cool so far. Lili is a good banking account. For what I use it for, it gets the job done.

I haven't really used Lili for anything other than putting money in and out. But I would recommend it.

We are living in the 21st century. I don't like walking into the bank, wasting my time. I came across a Lili when I was doing research to find a modern technology way that banking is being done. Just not walking to the branch, not waiting in line, not looking for parking. I found it, and I recommended it to some friends as well. They have a very user-friendly interface on the computer. I like it. It’s easy to do. It's not complicated. It's not using some terminology confusing people a lot of times. My favorite feature is the ability to transfer to another account, or to give out my account number to be able to do transfers. My experience with Lili from 1 to 10 is over 10.

Lili is a good way for someone just starting their business to build up business credit and profile. I use the online tools and communicating with them is easy. The price is affordable as well. My experience has been great, and I have no complaints. They should keep doing what they're doing.

When I bank with Lili, I feel the difference. I was able to secure a credit card for my business. Though I put money down for it. It wasn’t like that for the big bank. Lili is a good platform to bank with, either with business or non-business. They're very versatile. They’re gonna support you all the way. Also, it's very accessible. As you put money into your bank account, you can access your money anytime, any day. You can go to ATM and withdraw your money if you want to without any interruption. Because sometimes, if you wanna use some banks, sometimes the server is gonna be off or the internet won't work. So, in case of Lili, it's not like that. If you put money there, you can withdraw out of it.

I was searching for a business account, but also looking to build the business credit. I heard about Lili through Dun & Bradstreet. Because they were tied into Dun & Bradstreet, I figured it would be a good benefit for the business to have credit and business account with a link to the Dun’s. We are just in the startup phase, and not making a lot of money, but in the future, I plan on using the account for business expenses, savings, and also credit. Overall, the experience has been pleasant. So far, it's working good for me.

Lili was offering business credit build up. That was one of the programs that I liked. So far, doing business with Lili is easy. I believe it's going to be good for building up my business credit. Lili does not have a full-fledged app, but account opening was seamless and I didn't have any much of a issues with it. Other than that, it has been going good with their secured credit system.

I have a few bank accounts, and I'm just trying out Lili. I knew about it from an online referral. The experience has been okay in the two months I’ve been using the online banking. There are some things that are good, but a couple of times, it’s been difficult to get issues with the credit card transactions resolved. I've got one dispute for an unauthorized charge that's 40-some days old that hasn't been resolved, which is a lot longer than the regular banks take. The instructions regarding how the secured credit card operates are deficient. I had a situation where I paid off the secured business card before the payment due date, and typically, that would serve as your payment on most cards. But Lili wanted another payment a couple of days later. So, I just closed the account. It was frustrating.

I've been banking with Lili for at least three months now. I like that it's online, and it's quick and easy to do. I would give it 3 stars. It's not the best, but it's not the worst. It's just convenient.

Their app was easy to use. Their online service has been really good and user-friendly.

I needed a bank that operated to help with my LLC within Wyoming. I went with Lili for banking, checking, and the card, and it's been a chill and nice experience so far. It wasn't too exorbitant of a cost to get everything set up. I'm also using it to receive payroll for my LLC, and it is less of a big deal than other banks to get everything set up. The website is clear. I'm pretty scrupulous when it comes to internet services. But Lili's is really easy to use.

Lili is the best bank account that I could ever have. I like the ability to have a business account right away. And also, the interest on the savings was a deal breaker. I'm doing construction right now. And I use it for shopping at Home Depot. I'm very satisfied with my experience with them.

I use Lili for my store sales and business expenses. I signed up for a direct deposit. I also use their app all the time. Overall, I like their services.

I'm really grateful for Lili's service. I tried to get an account through Wells Fargo for my business and at the time, I had an issue with ChexSystems. So, with Lili being a little bit more relaxed, I was able to get an account and get business rolling, which ended up taking care of the ChexSystems issue. I haven't had much of an opportunity to explore all of the services that are offered in my specific plan, but every time I spend money on materials, it's automatically categorized, which is nice. As of now, I've been using them for the mobile deposit of checks and there's a hold, as expected, but I haven't had any issue to speak of using the service.

I'm a photographer, and I have a contract with a photography company in New York. They usually pay me by deposit on my checking account. I was looking for a bank for small businesses, and I went to YouTube watching videos. I got a lot of videos but the last one I saw was Lili. The guy said Lili is one of the best and there is no fee monthly. I then got the professional plan, and so far, so good. They provide a lot of services. I got the Lili tool, so when I do a business expense, they allow me to write a note and take a picture of the receipt to help me for the tax year. I put my account on my laptop, and I use the app on my phone, and I've never had any issues.

I saw Lili through a quick online research and decided to give it a try. The onboarding is easy, not 50,000 steps. I use Lili for banking and I like that they break down all the expenses and makes it super easy to organize. The user interface is right in your face. The price is reasonable. When I changed my phone number, I was able to speak to a person right away, which is half the struggle. They took care of it while I was on the phone.

I’ve been using Lili's checking services for two months and my experience with them has been decent. They have been pleasant to work with and I haven't had any issues. Working with them will give a better opportunity to be able to have something to report to the credit bureaus. So far, I give them 5 stars.

I heard about Lili online, through some research. At the time, I chose Lili because it was online, and I've heard really great things about it. The price is decent too. I got a checking account, and Lili was really great at separating what kind of receipts have popped up on the account whenever my business used the account. However, I had been trying to close that account, but the business still has $2 in there, because the business has a registered agent address, and it was giving me an issue with that. I wanted to use the registered agent address, but it wouldn't let me. I'm still in the process of trying to close that account if I'm not able to use the registered agent address.

Lili was offered as part of our corporate setup with the Wyoming Attorney Group. We've been using them for two months and the customer service couldn't be better. We like the ease of use, and that it's on the go, online. I give them the highest rating.

Lili is a good service for new businesses that are starting out that are having issues trying to get business banking through traditional banks. I like the fact that they verify you and it's not like anybody can just go in there and open account. They check with the Secretary of the State and the state revenue to see if you are a licensed business. I found them when I was online doing some banking research. They gave me the option that I needed for my business, as far as getting a business banking account set up, and since I opened an account with them, things have been great.

I was looking for a simplified checking account for my business that was easy to maintain. I googled business accounts, and Lili popped up. The setup was simple and that's what I liked about it. My business is very small, so I just use it for incoming money and paying bills. My experience has been easygoing, and if someone wants something simple, they should go for Lili.

Lili's app is easy to use. It's self-explanatory. My overall experience with Lili is wonderful. On top of that, once your funds get deposited into your account, it actually goes to the credit bureau.

I found out about Lili from the reviews that I read online, and it was easy to communicate with them. I haven't been using Lili that long, and my goal is to start using the software services more, probably for categorizing expenses. If people have a business that they're trying to integrate into their financial platform or organize their expenses, Lili is very easy to use.

I first heard about Lili online. I like its user interface. There are graphs, so I can see what's being moved, and it's easy to use on my desktop. Also, a lot of the information is online so I can work through it on my own. I use the business checkings and savings account.

Lili is a pretty good bank. I never had an issue with them. It helps a lot with my business. They make it easy.

I like how Lili Banking is organized. The signup was very quick. Using their website was easy as well.

When we were creating an LLC, a law firm that helped with that recommended Lili as a possible bank that would be easy to set the account up with just linking the information through law firm's website to Lili. It was very easy to set up and the app is very easy to navigate. We use the business checking, and a linked debit card.

ZERO stars. This must be a scam bank. Their app and website does not send me a code so I can pay my business credit. For a month I called and emailed, no one fixed this or helped me and now it ruined my business credit. STAY AWAY from this bank. I tried closing my account and they said they're closing it and they DID NOT. ZERO.

Dun & Bradstreet told me about Lili. They told me that I should deal with these guys because they are really good at what they do, and they're nice people. That's what it is, too. Lili has been easy and very understandable. I'm using the secured credit card and the checking account that they have. I'm just at the beginning stage. But I've been referring them to some of my friends and family. I tell them how good they treat me and how they've been there for me, and if I have any questions, they've got all the answers for me, and they're perfect. I like them. It's been a beautiful experience.

I saw Lili through my registered agent. It was one of the preferred banks. I like that it was integrated into the application, and it was very convenient. It looked like a good application. I'm happy with the interface thus far. Overall, it's a good tool. I did like the fact that they have a feature where you can add and categorize expenses, charges, and on deposits. That's definitely a great feature. That definitely helps. That way, I don't have to worry about doing it later.

Using Lili is more convenient for me. I get deposits in multiple locations. I use the business checking. So far, so good. It has been very easy.

I like Lili. It was good that I could open an account remotely with them. We're a virtual business so opening virtually was important. I like the functionality of the UI. I can tag and categorize everything, which is good. I could see easily what I spent money on if I tag and categorize it. The recommendation engine on the categorizing is cool too.

I've had a positive experience with Lili so far. It's been very easy, efficient, and works well. Our organization has bank accounts in almost every bank that's out there. We chose Lili because they were also available and we wanted to have funds in different banks. Working with them has been very easy. Sign-up process was very easy. The deposits process was very easy. Their system is extremely user-friendly. Right now, since it's a newer account, we're just doing deposits on small transactions. We're not doing any big transactions through Lili yet.

I looked up business bank accounts online, and several ones popped up, but I chose Lili because I didn't have to pay any monthly fee. I get deposits through it, and I use it to deposit money into different other accounts. I have a savings account as well. Everything is easy. If someone doesn't know what they're looking for, Lili has a search bar where they can type things in and something will pop up. For the most part, that's what I have.

I saw the bank with Lili as an option when I set up an LLC through Wyoming. And it was either Lili or Relay Financial, and I chose Lili. I wanted someone who is next-generation banking, can work with deposits, and is able to integrate QuickBooks and tools and things of that nature. Using their website has been easy. One thing I was curious about is the security of it. I noticed that if I log in on my browser, it stores a cookie, but it doesn't really ask me for two-factor authentication. But they responded quickly and were able to help me.

I was looking for an online bank that would be good. I saw a whole bunch of them, and then Lili stuck out to me. I liked the color pattern they were using at the time. It was black and yellow. So, I tried them out, and I loved it.

They were easy to get into, and they were very friendly. I like their online services. It's fine. Lili is the best bank to go with. You don't have to go through a bunch of hoops just to be able to open an account.

I was searching for online business banking that was a little bit more flexible than brick-and-mortar banks. I came upon Lili and I used them for the business build and their banking products. When I had a question about something that wasn't immediately obvious, at least to me, on the website, I reached out to them and they were very responsive. The people I talked to were polite, went out of their way to help, and answered my questions. So, I'm really satisfied with them and I have no complaints. They have a bunch of other tools I haven't done yet, like invoicing, but if you want something that is much more integrated into your business, you should try Lili because it's kind of a combination of QuickBooks or some accounting tools, as well as traditional banking. I also bank with a brick-and-mortar and you just don't get all that stuff from them.

My husband did some research and he found Lili when he was looking for some really good fintech banks for small businesses. The biggest thing for us was the FDIC limits that you don't get at standard banks. Also, the matching on the savings account was higher than standard banks as well. We have three different business accounts with Lili and working with them has been easy. We do the checking, savings, and the expense reports.

I was having a hard time with regular banks. A lot of banks were more based off of your credit score. If you didn't have a decent credit score, you couldn't open up a bank account. But Lili didn't care about the credit score. They just say, “Hey, if you need an account, you need an account.” At that time, I was in a situation where I seriously needed an account because I'm running a business, and I needed a business banking account. I was having a hard time getting one. Lili is pretty decent. But there could be a little bit better customer service. Like when you have questions, they should have somebody that you can actually reach out to.

It's easy to sign-up and everything is tracked and organized, like taxes. You can put it in their app where it automatically saves for taxes. It's really a good bank to use for a new company. It helps you not be behind on your taxes or overspend. You get to add all your receipts. My wife and I get rooms, and the app is also perfect for that. Every time we buy a room, it tracks it.

I heard about Lili Banking from the organization that set up my LLC in Wyoming. I would love to have a checkbook, as opposed to doing all my checks from online. I had an issue with a couple of vendors that I tried to pay for some renovation work at one of the houses, and it seems that the checks didn't go through, even though I got a notice that they were mailed. Glitches happen. Also, the invoicing and bill pay are a little bit about confusing. If you do invoice and put an invoice in, and you say you want to send it out via check, it stays in pending status as opposed to, “Check was mailed.” Other than that, it's straightforward.

I joined Fast Track and started a business. They recommended Lili, but I am disappointed with the monthly fee since my USAA, Navy Federal, Bank Of America and other banks have waived or reimburse me for fees. I was a LCDR in the Navy and have tons of benefits... Why Lili when my other banks wow me with their customer service and apps? You asked so I thought I would give the feedback. Plus, since my customers will be paying 5-8 k for a 6 month program so I will be seeing money flow soon and not sure I will stay with Lili if nothing changes for my business account.

Sometimes it can be hard to get approved for a traditional business bank account, because banks tend to look for a bit more. So, for the ones who have that problem, I highly recommend Lili Bank. The experience has been great. It has been easy since day one. When I applied, it was an easy application. Also, the app is very easy to use. I like how everything is at the fingertips for me. So, everything is easy to navigate throughout the app. When look at my account from my dashboard, it is also settled to be beginner-friendly. When it's a withdrawal coming from my account, I like that I get a notification first. I also like that the bank also helps build your business credit. While doing that, Lili also reports to Bradstreet and Nav.

I like the ease of working with Lili Banking online. I'm using their business checking services.

With Lili, it's easier to look at the balances in my account all at once. Also, it's easy to manage moving money across my POS system directly to Lili, and if needed, to move money back. It’s been a good experience. I'm using the checking, the savings, and the business credit check. I love the fact that you're able to check your business scores and also see everything that's going on inside your business dashboard inside of Lili. It's a very straightforward app, and everything is simple and cut-and-dry. So, it's a great option if you want to go with them.

I like that Lili lets you open up a business bank account without starting off with anything or not that much. It's not that hard to do business with them. I haven't experienced any problems contacting them.

It was very easy to establish an account with Lili. Their services were definitely services that I would use, being able to execute wire transfers and payments online. They've got a full range of business services that will come in very handy. Lili is a good bank. The app is very easy. Everything is very transparent. The only challenge that I had was that I established a Lili credit card for my company, and I appropriated $1,000 as the security for it.

I’ve been using Lili as a checking account for my business. Everything is straightforward and easy to use. As far as the application, you just punch your info in, send it out, and then you get a response if it's approved or not, and they get you set up. There wasn't anything too difficult or spectacular about it, but I like the convenience of the online application.

I had a very negative experience with Lili bank. At first, basic services worked out ok - simple deposits, using a debit card. I created my account when my business was still a sole proprietorship. As I progressed, I created an S-Corp and called Lili customer support for instructions on how to set up my account to reflect the S-Corp and remove the sole proprietorship. I was instructed that I should keep the same bank account, remove the old business, and add the new business. This was when the saga started. I removed my business name from my checking account, and I was not able to add the S-corp at all. I called customer support multiple times, on different days and different occasions. Most of the time, CS representatives were cordial. However, they could never solve my issue. They always instructed me that they would inform the 'support team' (which I assume is some remove tech team) and that I would hear back via email.

Lili had the business build program. I decided to use them and it's helping me organize my company's finances a little bit better. Currently, I'm using their credit services. I'm using the invoice a little bit. This is the first time I have a business account, but I'm able to see all the expenses and I'm able to separate it. It helps with the credit as well and I feel it's pretty good. Doing business with Lili has been easy other than the payment transfer. Some banks have VAL, which is easy. The easiest one is probably the ACH transfer. Other than that, it’s not that bad. They've been very helpful. The only thing is, sometimes, they don't have a location. With me being able to deposit in some places, there's a fee, but it is what it is. It's been good, though. It's an app company. I'm new and I'm just getting used to everything, but they've been helpful.

I had Lili for a while, and I got two accounts with them. I needed a business account. It was easy to sign up and they gave me what I need to do my business. Their app is very user-friendly. It lets me show my transactions. It's very easy to transfer money in and out of the Lili account. I like how the app organizes my transactions. I love my experience with Lili. The way I use it is very basic. I get deposits from sales for my business, and I just stay in there.

Lili is excellent. I chose them because they were convenient. I have the business credit secure card and the checking account. My company's finances is easy to manage, and the online access is very straightforward. It's easy to log on. Overall, Lili is great for first time business.

I searched for a business bank account online, and getting started with Lili was very easy. I am utilizing their checking and savings for now to receive payments for my product. So far, it's been a seamless process, and I've been able to navigate everything that I need. The price is reasonable, too. The only inconvenience was when I transferred, I thought it was going to be instant because it was through the bank card, but it wasn't. I still had to wait a couple days.

Everything looked good on Lili when I was reading up on it, but I didn't have a great experience with it because it was so hard to get ahold of anybody when I had questions. So, I'm in the process to get my last couple refunds back to me, then I’d be closing down the account. At first, things went well. Once I started to transfer money, it was hard to connect with my cards, my cash app, my Venmo, and it took many days, and it wasn't very smooth. I didn't like the experience. I had the checking account with them. I did the credit card that I funded. I found that I couldn't do any estimates or any of that on the invoices. That was kind of irritating. I wanted a workable quote and then be able to swap it over to an invoice. I couldn't do that with the program.

I used Lili for nearly six months without any issues and successfully relied on it to collect payments from my clients. The platform worked smoothly and supported my business operations during that time. However, my account was suddenly blocked without a clear explanation. This unexpected action significantly disrupted my business plans and created financial uncertainty. I would have appreciated clearer communication and advance notice, as well as a more transparent explanation of the reason for the restriction. Overall, my experience started positively but ended in a way that caused serious inconvenience to my business.

Very minimum and a few for anything extra that's basic on most other platforms... Would be a better review if the basics were included... Without a fee attached... All money ain't good money... The smell of greed stinks heavy with this app...

Overall, Lili is a very good bank. The most difficult part is not having a physical place where you can go and deposit checks, like for day-to-day banking things. But overall, it's an amazing system they have. I like that they have everything and they are able to break out all the expenses and classify them. That's a plus. I'm very satisfied with Lili.

I have a business account with Lili, and my experience has been good. Their platform has a feature where I can classify and bookkeep everything. On a different note, I don't like that I've ordered business debit cards four times, and I've yet to receive any. I also don't like that their customer service is only through email. It takes days to get a response and there's no number for me to call, so I can't call anybody. Other than that, I've used Lili for three months and I would recommend it.

Lili has been extremely convenient. They've been very helpful in all aspects. We're using them for basic checking and transferring my invoices.

When I needed a business account quickly, Lili was the quickest one and it was fairly the easiest and had the most benefits. I signed up and instantly had a routing number and everything that you would need for a reliable business. I opened the account around September and got the card in the mail in less than five days. It all worked pretty well. There's a free account too that you can instantly sign up and you have all the same information. You can also pay a monthly fee for more like a credit bill and way more benefits. It's not even a lot to hurt your pocket so it's worth it. They offer the business credit build where you put whatever amount you want, and that's the credit line that you use. It's like a secured credit card.

My experience with Lili was quick and easy. I have an online checking account and it has met our needs so far. I just wish that they would incorporate Zelle.

Lili Banking is an entrepreneur's friend and the best way to manage finances. I’ve already used them a couple of years ago and I've always liked them. I've spoken to customer service via chat and several other ways, and they've always come through. It’s easy to get on the site any time, anywhere, even a 5th grader can get on Lili. It’s your neighborhood bank at your fingertips.

I have a sense of convenience with Lili. I didn’t have to stop and go because I was able to do everything from my phone. However, with them being a digital company, there's only so much customer service you can actually get. It's been difficult and, at times, I'm not even sure if they're English-speaking so there's also that communication barrier. Recently, my account was compromised and Lili wasn't the most helpful, so I'm kind of moving away from them. They're okay with wire transfers. Besides that, I am not really using them much. Within the next couple of months, I'll probably be closing my account with them.

I was trying to find a bank for my business that wasn't going to be charging me 10 or 5 bucks a month. I wanted a regular bank account that I could put money in and use it when I want to for business banking. Lili was the only one that didn't charge me anything.

I was using Found but they changed who they were working with in a way that I could no longer have my eBay payments direct-deposited through Founder. They switched to Sunrise Bank, and it’s a whole big mess. I needed to switch to a different company that provides basic business services for small businesses. I found Lili, and everything's been positive. I have a business checking account and a secured credit card that builds business credit and reports. Everything's been up to my expectations. I haven’t had a single issue and I’ll continue using it.

Lili has been managing my company's finances in terms of payments, invoices, and payroll. They have an app and it's easy to use. The only thing that we can't do is get checks because it's a digital platform. Outside of that, you don't have a checkbook. Even with accessibility, they have things where they reach out to you to tell you about better ways to help with your financing. They help you with all of those things like building business credit. Very easy and good for businesses.

The fees are too much. To charge a monthly fee for the plan on top of charging a fee to send money is too much. Also when sending money to someone it should hit their bank immediately. No one should have to wait for their money. Those are my experiences.

⭐ 1-Star Review for Lili Bank / Sunrise Bank (My Honest Experience). I’ve been in business a long time, and I have never had a banking experience as frustrating as this. I deposited a legitimate $35,000 customer check on Monday, November 17th. The check cleared my customer’s account that same night — they even provided me a copy of the cleared check. Despite that, Lili/Sunrise Bank froze 100% of MY money for more than NINE DAYS, with no explanation, no notice, and absolutely no way to reach a real human being who could fix the issue.

I opened a Lili account because it was marketed as a modern, secure, and reliable online banking option for small business owners. What I actually experienced was the complete opposite — a total failure of customer support, accountability, and basic financial protection. In May 2024, my Lili debit card was stolen, and several unauthorized transactions hit my account. I immediately reported the fraud, filed a police report, and even did my own legwork contacting the merchants directly. Despite all this, Lili and Sunrise Bank denied my dispute, claiming that the responsibility fell on the retailers — not them.

Beyond terrible since the day I started using them. Twice someone stole money out my account & they do nothing about it, it’s just been hell and a pure waste of time, they charge for everything you truly need and it is just a money grab & no real assurance or help on anything. You gone talk to people who know nothing & can’t do anything tryna get ANYTHING DONE!!..

I am giving them one star because I have to at least have one to submit a review. But I would give them zero if I could. I joined Lili Bank to handle the fees I am earning with my small software LLC. This was depicted on their website and app as a free tier checking account. They even sent an ATM card to me. I actually had it for 6 months before I was able to deposit my first check. After I did a virtual deposit I heard from them bluntly saying they were closing my account because of too much risk and not depositing the check. Plus, that the decision was final. Turns out there was a typo in the name of my company on the check. But I simply was unable to get anyone on the phone requesting an explanation. I moved everything to Bank of America and notified my new clients of the ACH info changes, which was even more inconvenient. I paid nothing to them and I got no service of help. So I guess it makes sense.

I've had numerous issues with them. (I'm in the process of moving away) The latest issue was they changed my routing number and haven't had a successful deposit to my account in seven days from two different merchants. As a small business owner, this is unacceptable. And when I call support they blame me for not acting quick enough. I have no control over the merchants though. This bank is trash.

The bank is fraud. Some scammer took my money and no one gave me back. As of now I have no idea if I even get back my money. I plan to report BBB. Let's see if they respond to it otherwise I plan to put in civil lawsuit. Very depressing.

Lili is a totally incompetent business banking service that I do not recommend. ACH transfers rarely go through on time, if at all. The "relevant team" that deals with these problems has no phone number and can only be reached by email and half the time they don't respond. I made a "same day" payment to a vendor 11 days ago and the money still hasn't been received. 6 phone calls, 3 emails and 2 investigations later and Lili still hasn't completed the payment, making my company look bad.

I am currently a Lili bank user and originally decided to open an account due to the ease of doing so online and the lack of bank fees. This was appealing because I use the bank account only for the rare side job I do. For me, these pros do not outweigh the cons. When making deposits, the bank holds funding checks for what I consider to be an excessive amount of time (5 business days or more). This is not just for large amounts, even for a few hundred dollars. I have had several checks that were deposited via the app (the only way to make a deposit) that were rejected.

When I think about business banking fraud protection is the top of my mind. I was able to pay my payroll and other bills. Out of the blue two transactions at a Safeway in Arizona wiped out my account. How does this bank not some sort fraud detection for transactions over 600 miles away? No alerts no warnings other than, “oops your account Is a little low maybe you should add $10”. Honestly I did get a yellow flag several months back when their mobile app refused to recognize a vendor’s check. When I called customer service they said I should reinstall the app then told me it was my phone. That's funny because my Chime App, and Credit Union app had no problem recognizing the check. Again no customer service, no fraud protect AT ALL. Like others have said I called immediate to report the fraud and they told me I had to wait until it cleared. It cleared on Sunday and guess what, they are closed. Do not use this bank. It's a joke!

Lili bank has literally the worst customer service experience that I have ever had across the board. They closed my account without my permission which had horrible effect on my business. DO NOT USE THEM!

Lili closed my account WITHOUT NOTICE!! I had no access to my statements and customer service would provide no information except they could not reopen my account. Luckily for me, I had no money currently in the account.

I had an absolutely horrible experience with this "bank". They withheld my money, closed my account with no warning, then stopped replying to my messages. I literally had to file a claim with the FDIC (and the BBB) to get them to respond. As soon as they finally responded to the FDIC (after multiple attempts by the FDIC to reach them) they all of a sudden gave me my money back.

I tried to open a new account with Lili seeing how they were supposedly a good bank for small businesses. They denied my application after I submitted twice saying they could not accept my home address or my business address. I called trying to understand and the customer service person was slower than a 2 year old. She had no knowledge and could not even explain how the application processes worked. Reading these reviews I guess I dodged a bullet. Applying with Bluevine!

They have NO fraud prevention in place. Someone shimmed my card and stole $7k out of my account. I called and they had NO 24 hour emergency call number. The person wiped out my account. When I called Lili the next morning during their business hours, they said they can do anything until the payments process. So I had to wait 3 days for it to process. Then they said that it will take 30 - 90 days to get my money back. I have employees to pay and bills to pay. This bank is fired.

I banned with Lili for a year and a half. Last April I received a check from my insurance company for $785. I tried to deposit the check and it got denied. I talked to customer service (tried to anyway) with no help at all. Then my account gets closed with no explanation at all!! I still can't get an answer or explanation. Same thing happened with Chime in the same month!

I ordered the polka dot top from there. When it arrived. The quality was ridiculous. I wouldn’t even pay $10 for it and they charged me $143. Hopefully I get my return soon. This company is in China and the product is very bad.

I have been banking with Lili for about 4years now and I had $716 taken out of my bank account without my permission. I had to call 5x before anyone got answered my call and they didn't show any care about the situation and they were acting like it was my fault. Also they don't let you know when their system has been hacked or when your account has been hacked. They don't get back with anyone to let them know what's going on. They are the worst and I see why they don't have any good reviews.

I need to open a new business checking account. I've been reading about them online. I decided to go with Lili mainly because my company gets a lot of ACH payments and they say you get your money 2 days faster than typical banks. I couldn't even get the account open. I put in all our information and it changed the date of my birthday from the 20th to the 19th. At first I thought I made a typo. I went into to edit, did so, get to next page, my birthday is incorrect. I completely delete the information and start over, still changes my birthday. I tried to correct it several times. It didn't work.

1. This is supposed to be a "business bank". My business received a check for $22K. There is absolutely no way they can accept this check, either by issuing an exception for mobile banking, mailing it in, or bringing it to a physical location. This is not a large amount of money for a business. I had to open a new account at Bluevine to deposit this check.

I had nothing but trouble with is so called business account and bank, they blocked my card many times when I needed gasoline and refused to credit my account for unauthorized charge, it takes 2 hours on hold and they cut you off, customer service not in is and can’t help,. I just listed my house with a property manager on Vrbo, it was rented and Vrbo sent $2029 to my account that I gave the property manager for deposit of funds.

After reading several reviews of Lili.co I tried applying for an account, I got as far as the "Submit EIN Letter" which I don't have and it stopped with no way to move forward. I have sent them 3 email, no response. I tried calling the customer service support number which sends me into an endless loop. Try calling, Press 1 if you don't know your account number. (855) 545-4380 Also, I cannot find any other number for them. Anywhere, all I found were complaints.

Count on nothing being resolved. The service reps all have the same script. I was unable to wire money into my account and it is now over a week and they still can't figure out what's happening. Moreover it's been over 14 days and I haven't received my bank card. Their response?: "Well it's still within the time frame we send it". I told them I wanted to close my account and they refused.

HORRIBLE CUSTOMER SERVICE. DENIED A CHECK because in quotes "We don't feel that the deposit will be paid". Are you serious?? This might be the most unprofessional, ill advised response I have ever received from an establishment. I am advising everyone I know to stay away that has been considering this company.

Lili froze my account without a phone call to me as I had deposited a check over their limit. ****At first they sent me an email saying the check was approved no problem***, then they decided they needed further documentation. They sent an email and when I didn't read and respond within an hour, they froze the account and it's 4 days later and it's still not resolved. I have no access to my funds and the customer service can only submit requests. This is a horrible company, please use an established bank.

First of all this is the worst company service I’ve ever been involved with they. My account got its first deposit of $2,145. They put it on hold so I called the next day. The customer service guy said he couldn’t do anything about it that it had to be head up the hiigher ups which are not really people. It’s all bogus. Long story short they closed my account and now my money is gone and they can’t tell me where it’s at and won’t talk to me anymore… Now where is my 2,145?

Lili Bank gave me the run around on a charge made on my Lili card which I used to hold a reservation on Booking.com. When I checked out of Yotel I found a charge for the night on my Discover Card which I had left for incidentals. Then later saw a charge made from booking on my lili card. When I disputed the charge at lili bank they told me I would be credited in 10 days. On the 10th day I called lili due to the fact there was no credit and instead of helping me out they closed my account. Now I cannot get my money that was wrongfully charged on the lili card.

Lili offers payroll direct deposit and calls themselves a bank. They are only a shell company for Choice Bank - allowing Choice full use of your funds while offering no support or insurance of your funds. My account was hacked. They immediately denied the claim. They refused to assist me in getting a transaction listing. Customer Service simply hangs up on you when you have a dispute. I finally reached a rep after about 6 calls that gave me a trsx list. But when I filed with their "dispute team" they automatically denied the claim with no investigation at all. They refused to send me required documentation of their investigation/decision.

You probably have had good experiences with Lili, but I recently did not. I am a Lili Card user. I found later that Lili was the old Green Dot card. They just rebranded to Lili and are currently marketed as a business debit card. I took the card to keep track of some 1099 work I'm performing. On October 16th, I made a reservation for 1-night with Marriott Courtyard using my Lili Card. I checked in on October 22, 2022. When I checked out on October 23, 2022, I switched cards and used a legit credit card to pay for the room. Marriott stated that it could take up to 5-days for the HOLD to be lifted from my Lili Card. As of this writing - 1) My account does not show the debit by Marriott, 2) My account does not show the credit from Marriott. In sum, over $400 has gone missing from my account, and I can't get a straight answer from Lili. They are experts at giving you the run-around.