How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Dave Reviews

4,943,548reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Jordan Potenza

About Dave

Dave is a mobile app-based banking solution with a $1 per month membership fee. Members have access to a spending account, a debit Mastercard, no-fee cash advances up to $250, credit-building tools and an automatic budgeting feature. Customer service is available by chat six days a week and by phone seven days a week. Ten million people use Dave for banking, according to the company.

Visit dave.com
Pros
  • Easy to sign up
  • Free rent and utility payment reporting
  • No-interest advances up to $250
  • Early direct deposit funds
Cons
  • Membership fee
  • No savings account option

Dave Reviews

Filter by Rating

  • (3)
  • (2)
  • (9)
  • (107)

Popular Mentions

    How do I know I can trust these reviews about Dave?
    • 4,943,548 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Dave?
    • 4,943,548 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 40 - 80
    Customer ServiceRefunds & Payouts

    Reviewed Sept. 17, 2025

    Dave stole my refund. It is shown as an adjustment as the refund and another adjustment withdrawing it. Google has shown proof it was refunded. Dave Customer service keeps ending the chat on me with zero answers. I've now contacted the BBB and FTC. They also add fees to their cash advances.

    Thanks for your vote!
    Customer ServiceSales & MarketingRates

    Reviewed Sept. 11, 2025

    If I could rate a 0 star I would. Dave app somehow “lost” my income information so they changed my payday and had my settle date be a week before my pay day. They zeroed out my bank account so I have no money to get me through a week before I get paid. When you talk with customer service they will blame it on you and say they can’t do anything about it and they can’t return the money. Scam!!!

    Thanks for your vote!

    Reviewed Aug. 29, 2025

    I want to give app zero stars. They took money out of my bank account before my payday. Told them my payday was the 1st. They decided to take it out 3 days earlier. So my account is now negative. No money for gas in my vehicle to get to work. I'm deleting this app, and hope my review steers people away from using it.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Aug. 15, 2025

    I had three unauthorized withdrawals and they blamed me and kept my money. They then close my account and refuse to answer my calls. They made me wait 10 days while they did their review and they blamed me and refused to refund me my money.

    Thanks for your vote!
    Staff

    Reviewed Aug. 4, 2025

    Me and my wife use Dave's every once in a while. We had up to $500 and they started deducting the money to a amount that's not even helpful to take care of anything so we have gotten really discouraged and don't understand why they did that because they're getting their money on payday because our bank card is is linked to them so they'll get their money regardless. So we might be going somewhere else and leave Dave's alone if they don't get their act together.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed Aug. 4, 2025

    I have been working with DAVESUPPORT since May 2025 and still have not got the money released to me or my daughter. I have gotten at least 7 different support people by email and 3 different case numbers for the same thing. I have sent verification papers and one person told me they received them and another person said they did not receive them. It takes you forever to get a person to talk to on the phone and the last person said she would have a supervisor call me. I am still waiting. Once we get our funds out of them we will never use them again.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Aug. 3, 2025

    Dave STEALS money. They charge you a “rush” fee or even a standard fee but THEN they charge you $15 for an “Overdraft Fee” on a nonexistent account. They will pass your email from person to person to NOT pay you back. I will never stop though!!

    Thanks for your vote!
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & App

    Reviewed July 30, 2025

    I have used the app for 2 years. When I change phones I had to reinstall it. Previously they would be there to offer you an advance . Now you have to fight them tooth and nail almost as a customer as soon as you paid the advance off they would be right there offering it to you again. Now even though they say it's available after your paid off it's not. You still have to wait a whole month again before you can receive another one. At least that's what my last six experiences have been.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed July 28, 2025

    My name is Stephonsila **. I've been banking with with Dave for 4 years and getting direct deposit of 967.00 deposit early. Now my money comes between the 24th. No later than the 27th. It isn't on there and also I spoke with SSI. They released the onion the 26th and they keep say they haven't received it yet.

    Thanks for your vote!

    Reviewed July 27, 2025

    This is the worst banking app I ever bank with. They still haven't sent my money. They are a gimmick and I'm filling a civil suit lawsuit about my direct deposit the outrageous apr. I get my direct deposit every 26th of the month. It's nothing on my card yet they always manage to mess it up.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed July 23, 2025

    I got a cash advance from Dave a few times. Thought things were going great. The last advance I got from them they decided to settle 3 weeks early. Messed my checking account all up. They’ve definitely have lost a customer here!!

    Thanks for your vote!
    Kenny increased rating by 4 stars.
    Customer ServiceSales & MarketingStaffCommunication
    After a positive interaction with Dave, Kenny increased their star rating on July 18, 2025.

    Updated review: July 18, 2025

    They rectified the situation and I was able to utilize their services without a problem once they responded to my service request via email. And they do have a customer service number you can call unlike some of the other Financial payday services. I highly recommend Dave. Thank you.

    Original Review: July 18, 2025

    Poor customer service, poor communication for email support. I messed up one letter on my email when I tried to sign up and then they told me they can't verify my identity and that they can't help me no matter what. It's just a horrible, horrible application mobile app and service. I do not recommend it. It's a joke

    Thanks for your vote!

    Reviewed July 10, 2025

    Dave has only offered me $75.00 in an advance, the highest advance.. With split installments for fees with each. It's usually only $50.00/split once again. Advances do change. Almost always from higher to lower.

    Thanks for your vote!
    Profile pic of the author.
    Contract & TermsTechRefunds & PayoutsStaffBilling

    Reviewed July 7, 2025

    My experience with Dave has been great up until 1 week ago. I paid my advance back on July 2nd. Today is July the 7th. Is still saying that it is pending which it came out of my account on that exact day. It is not pending. I depend on Dave to borrow from to pay bills but now my account is in the negative. I wanted to borrow from Dave but unfortunately Dave is not giving up any money and still saying that I owe money. This is bad business. I can show the screenshots of when the money was taken out of my account. I do understand the holiday and all of that but it's almost been a week since Dave has gotten his money back. Tell me why can I borrow back from Dave.

    Thanks for your vote!
    Punctuality & SpeedBillingLoan ProcessHonesty & Transparency

    Reviewed July 4, 2025

    Dave Surveys exploits users. I successfully complete a survey only for the survey to turn into another survey and despite spending a considerable amount of time completing the survey, I don't get compensated for it. They also refuse to give me a higher extra Cash loan even though I have never been late on a payment before at all. Offering 500 is bogus and rarely happens even when you pay your loan back on time. When I had my direct deposit going to this bank, I would have to beg them to release it. Sometimes, they would take days to post a direct deposit and lie and say that they never received it when the companies said it was sent. I hope you go out of business.

    Thanks for your vote!
    Customer Service

    Reviewed July 1, 2025

    I filed multiple CFPB complaints against Dave Technologies. They have not fully responded and often reply with incorrect or contradictory information, ignoring my demands for resolution and compensation.

    Thanks for your vote!
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & App

    Reviewed June 19, 2025

    I've never really had an issue with the app till recently. I was charged twice for a settlement and I’ve been trying to get it resolved. They’re extremely unhelpful. It does seem like they give them a bunch of prompts to use when responding to customers.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceSales & MarketingOnline & App

    Reviewed June 4, 2025

    Terrible experience. As with everything in this day and age customer service is non-existent. Everything is communicated through email and you're lucky if you get a response within 24 hours. Even the email responses are automated. They have a number you can call, but again it's all automated and all it does is refer you back to the faq section of the app or live chat which is also non-existent. Even if you could talk to somebody, nobody speaks English because it's all outsourced.

    Thanks for your vote!
    Customer ServiceContract & TermsTechStaffLoan Process

    Reviewed June 4, 2025

    I revoked ACH authorization as legally allowed under the Electronic Fund Transfer Act. Dave acknowledged my request — then proceeded to ignore it. They continued trying to debit my accounts after revocation, despite no signed loan agreement or formal repayment contract. This isn’t a “loan” — it’s a loophole cash advance disguised as “ExtraCash,” and their behavior is predatory. I’ve now filed complaints with the CFPB and BBB.

    If you’re in a tight spot financially, this app will dig the hole deeper. Their support sends vague template responses, and they hide behind legal semantics to keep auto-debiting users. Even payday loan companies honor revocation — Dave does not. Do not trust this app with your bank account. They don’t care about ethics — only access.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed May 21, 2025

    Don't do it!!! Long story short...I've been getting deposits to my Dave card through my employer. Well on May 9th it didn't come. I reached out every other day with yesterday being my last time. They kept giving me the run around saying it takes time to process deposits. It's May 21st!!! So I reached out to my HR department 7 other employees had the same issue and they were giving HR the run around so she filed with the BBB that was this morning....and wow it showed up!!! No sense of urgency, run around, does not acknowledge their mistake, playing with people money and it's two weeks later. No concern at all. I will not use direct deposit with them again!!!

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceOnline & AppRefunds & Payouts

    Reviewed May 18, 2025

    Don’t use this app!!! Repeat do not use this app! They keep trying to verify my account that I am getting a message saying that they are unable to connect to my bank. They have charged my account many little withdrawals, but also a five dollar withdrawal which shows that they did connect to my bank, however I was still not able to use the app for a cash advance.! Emailed customer service many times to refund my account!!!!

    Thanks for your vote!
    Customer ServiceBilling

    Reviewed May 9, 2025

    Dave.com behaves like a ringside crew of financial pickpockets. I gave them a written, legally valid order to stop taking money from my bank account. Their response was to refuse and then demand the sort of personal data an identity thief would drool over, all sent through regular email. They know the Electronic Fund Transfer Act requires them to halt the debits, yet they keep threatening to reach back into my account and REFUSE ACH revocation.

    That is not a misunderstanding. It is, in my view, deliberate, borderline criminal behavior. They are fully aware of the law and are choosing to flout it. Any company that keeps yanking cash against a customer’s explicit revocation is acting like a thief, not a financial “ally.” I have lodged stop‑payment orders at my bank and am preparing formal complaints for the CFPB, the FTC, and the Utah Attorney General. I want Dave.com investigated for what looks to me like willful, systemic abuse of consumer rights. If you value your money and your identity, stay as far from Dave.com as possible.

    Thanks for your vote!
    Customer ServiceContract & TermsSales & MarketingPunctuality & SpeedBilling

    Reviewed May 2, 2025

    I have my entire direct deposit going into the account assuming it was legit. I can’t make my car payment with this account. I went to the ATM to withdraw cash, deposit it into my REAL bank account, only I have a $200 withdraw max with a 4.95 fee so I will have to make 3 trips and $15 dollars over 3 days just to make my car payment. I called customer service you casually said “looks like fraudulent activity, just give it 24 hrs and try again."

    First of all, fraudulent activity? How when I can’t even use it myself and no one contacted me on this activity? Secondly I don’t have 24 hours to make my car payment. It’s already taking 3 days to get money out. So $15 in ATM fees and $35 late fee for my car payment? I asked to speak with a supervisor and she hung up on me. It’s a HORRIBLE thing they portray themselves as a bank. Needless to say my direct deposit is going back into my other account and leave this scam to hopefully one day bankrupt. Don’t use these people. They are thieves.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffTimelinessHonesty & Transparency

    Reviewed April 16, 2025

    I have been with Dave for 7 months and have had issues with them from the beginning. This was the last straw for me. I have closed my account with them and moved over to current. They are so much better than Dave. Money go missing from my account and they can’t explain why or don’t try to help get your money back. It takes forever to get your direct deposit and the main issue is that their customer service staff lie and is rude, so here’s the last thing for me.

    I had money put away in my goals account for emergency and one to get my money safe since it keeps disappearing so I transferred 1500 from my goals to my checking two weeks ago, so come this week Monday 04/14/25 - my grandmother was out on hospice and given a few days at most to live so I’m losing my mind trying to get a flight asap up to Texas where she is I live in Fla by the way. Ok so I go to my Dave account and try to transfer 900 dollars to go with the cash I had which was 500 so that’s all I had to my name so I got the transfer button and it won’t let me I try a few times it keeps saying I reached my limit, so I call the CS number and this lady takes my call. I explain it all to her.

    She puts me on hold then comes back and say, "You have reached your 3000 dollar limit" so I’m like how you can’t even transfer 3k into the goals account and this is my second withdrawal from it. She keeps repeating what she already said. So I asked, "Can I just close the goals account and then you can just transfer my money back to my checking," she tells me, "Yes but you have a extra cash balance and have to pay that off first." Ok cool so I pay it back while on the phone with her told her it’s paid. "So now are you 100% sure it will go right back in my checking." She says, "I’ve already closed it and yes it will." So I tell her to hold on while I check the account.

    I check it and there’s nothing there. She then tells me it can take up to 24 hours so I’m like ok. So the next day come and still no money. Now it’s Wednesday. It’s past 24hrs so I call back. They tell me, "Oh if you clear the account we will mail you a check." I’m like it’s already closed what do you mean. Then the guy tell me to hold on. He come back 10 min later and then say the account was closed Monday so, "Your check will Arrive my the 28th," I asked for a manager to file a complaint. He give me an email I wbe the call and 30 min later I get a call my granny had passed away and I never got the chance to say goodbye… so DON'T use Dave ever instead sign up for current or another bank. Never Dave.

    Thanks for your vote!
    Customer Service

    Reviewed April 10, 2025

    I signed up last night. Got $25 advance on a virtual debit card! After several attempts and even after adding it to Apple Pay it don’t work and comes up insufficient funds even though it was way way less than I had on card. No love chat and the BOT gives answer an Nothing to do with what you asked. Return email same thing - answers that do not come close to what you asked. Poor support! I don't recommend.

    Thanks for your vote!
    Customer ServiceContract & TermsPunctuality & SpeedRefunds & PayoutsBillingRates

    Reviewed April 10, 2025

    This despicable app is apparently infamous for allowing you to put funds in the FULLY VERIFIED ACCOUNT YOU'VE HAD FOR YEARS, then immediately locking said account and card with your money in it the second you try and use any of it. They have NO notification that this happened, no instructions how to avoid it, how it even happens, how to remove it (turns out they can't and won't. Even calling they say there is no way to remove it) and absolutely no information whatsoever on when it will be lifted, why it was locked, nothing. At all. Anywhere. They do this to everybody for no reason, and then when you complain to the BBB about it, they auto generate responses about some email thread they found that absolutely does NOT exist and they don't respond to any form of attempt to contact anyway.

    They have ENDLESS complaints about doing this to people. Check any review site. It's despicable. They lock/steal your money for days, even weeks with no way to resolve and all because you wanted to pay the rent with their card or something as simple as a $1.00 withdrawal. They do this to claim interest on your money and it's wrong. They have made me miss my mortgage for 2 payments because of this and now I'm facing $900 in late fees etc. This needs to stop and they need to be shut down. This is hurting people. They also steal money from your bank account without any agreement or notice or way to stop it in the form of "tips" they just decide to steal from your linked account or balance. Even if you decline any payments. Furthermore, they steal money monthly in the same ways for some membership nobody ever agreed to and have no way to stop it, refund it, or anything. These scumbags NEED to be shut down.

    Thanks for your vote!
    Sales & MarketingPriceOnline & AppStaff

    Reviewed March 23, 2025

    I have dealt with Dave for over 2 years, to make a long story short, if you change your personal bank credentials, (not Dave banking) Dave makes you delete your bank then will not allow you to add your bank back for 90 days. This left me short what I had arrowed from them. Upon contacting their award winning help desk, you can hardly understand their analysts, Secondly if you use the app to contact support they just keep changing analyst and repeat the same canned speech, see screenshot attached, so in summation at all costs avoid dealing with this company, in my thoughts the company owned by Asians as that is the only people you talk to at support and they will not transfer you to a manager or provide you with a problem ticket.

    Thanks for your vote!
    Customer ServicePriceStaffBilling

    Reviewed Feb. 6, 2025

    I am a dedicated customer that holds a Dave banking account, I was recently hit with fraudulent activity on my personal bank account and called Dave to report the issue. I asked for a 24 extension on my payment because of my checking account being fraudulently accessed by an outside source that way I would not be charged an overdraft fee from Dave, so I could avoid an overdraft fee from my local bank for not having the funds to make that payment and more importantly that my credit score would not take a hit from the insufficient funds as result of the fraudulent activity on my account. I was told by a Dave representative that they would not extend my payment date then I asked for a supervisor and the only supervisor was busy on another call!! How is it that Dave is such a large company and they only have one supervisor that can help me? Terrible customer service!!

    I opened my Dave account to boost my credit score and they are refusing to help an existing good customer to extend to me a 24 hour payment in order to preserve my account and my credit!!! The representative told me that my request to speak to a supervisor could take 24 hours to get back to me!!!! So very disappointing. PS - the representative is named London and she refused to provide me with her last name nor her extension.

    Thanks for your vote!
    Customer ServicePriceRefunds & Payouts

    Reviewed Jan. 31, 2025

    There was a fraudulent charge on my Dave account for $109.34. I provided dave with an email from microsoft saying it was a fraudulent charge. Dave still will not return my money. DON'T USE DAVE! I've contacted customer service over 10 times and they have denied my appeal.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Jan. 21, 2025

    This site is 100 percent fraud. They pretend like your linked debit card does not work (this happens every time) so you will be forced to “sign up” for their card (even though mine is active). They will make you wait days and days to show your advance is “pending” although funds show withdrawn (I had an emergency medical situation-oncology… and even though Ma and Leslie acknowledged the funds were withdrawn from my account absolutely refused to put me through to management-worst customer service ever!). They have a glitch they will not fix and it’s concerning with compromising/sensitive info. They are a horrible company!

    Thanks for your vote!
    Profile pic of the author.
    Price

    Reviewed Jan. 18, 2025

    Do not join. It is very difficult to cancel the membership. They will continue to charge your account monthly. I have submitted request to cancel membership for the fourth time. Still charging my account. SMH.

    Thanks for your vote!
    Sales & MarketingRefunds & PayoutsBilling

    Reviewed Jan. 14, 2025

    I tried to pay back funds earlier. In hopes of reborrowing to pay some other bills. All of a sudden my card on file for a year that's still good. Won't go through. I truly think it's a scam. If you don't have to use please don't or limit its use severely. They want you to have direct deposit through them. Do not do it. Go through an accredited bank. I'll never do business with them again.

    Thanks for your vote!
    Customer ServiceTechSales & MarketingOnline & AppStaffBilling

    Reviewed Jan. 9, 2025

    I am a contract employee, I get paid once a month, other apps (Earnin/Brigit/Klover/Cleo/Moneylion/Empower) they have all been willing to move my pay date after verifying my employment. Not DAVE. For days I was in a vicious loop of emails, being asked my information repeatedly, after sending it several times, directed to chat to be redirected to an email then being asked for a photo ID to confirm who I am, even after all of the information I provided from my account within the app, They had my pay day as my husband's and, yes, it does matter, I was begging them to change it and it was a nightmare.

    I had to request a stop payment from my bank and disconnect all of my accounts because they were just giving me the run around, before I did this, I did ask for a 30 day extension in hopes that they would be able to work it out, but they're taking so long I knew by the time they make a decision they would have my money, It should not be this hard and I shouldn't have been put in that situation. I still have every intention on paying them, but they need to do better. I'll stick with the others. Too stressful.

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceOnline & AppRates

    Reviewed Jan. 8, 2025

    I closed my account and deleted the app when I was being charged $1. I decided not to get an advance seeing their high interest rates. I keep getting messages from them, so I sent a request to opt out as there is no way to opt out in the emails. Every time I send them something they ask for, they ask for something else. After reinstalling the app it would not let me verify my DL. I literally have about 12 email requests from them for something different they are asking for (i.e my DL in jpeg instead of pdf). It appears they are refusing to opt me out. Proceed with caution.

    Thanks for your vote!
    Sales & MarketingMaintenanceLoan ProcessTimelinessHonesty & Transparency

    Reviewed Jan. 6, 2025

    I apply for what I thought would be a small "payday" loan and got locked into a money scam! I did not use the funds and request to close the account and received a message stating that I need to settle the account before closing. Please note this was the same day I applied. So I tried to transfer the funds to my external account but to my surprise the transfer button option did NOT work therefore I'm stuck in a money bag loop!!! This was my stupid error thinking the company was a honest lending company!!!

    Thanks for your vote!
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaff

    Reviewed Jan. 3, 2025

    I've given Dave about a year of use and this is the last straw. Their algorithm for determining cash advance is ridiculous. I get paid weekly and have only ever not received 1 paycheck due to missing work. I've always paid back what I borrowed. Their cash advance fluctuates so hard I decided to put 100% of my paycheck to them on direct deposit thinking it would help my experience, it did not. I went down to $25 to borrow. This was about 4 paychecks ago. They charge 1.5% to instantly withdraw your money, they do not have close ATMs that will not charge hefty fees, and today is payday and instead of getting paid the night prior how it has been. It's now half day into payday and no rep has helped me to understand why I haven't received funds.

    I checked my employer website and routing and check number are correct on check stub. Dave customer service just says to wait and check the app throughout the day. On top of that the repayment is showing late even though they receive my money first. They have said they cannot reimburse membership fees or give me any type of credit for inconvenience. I'm done with Dave and the only one that cares is me.

    Thanks for your vote!
    Punctuality & SpeedRefunds & Payouts

    Reviewed Dec. 27, 2024

    I've used Dave quite a few times. They used to give me $500 and it slowly dropped to $75.00. I have paid back a day early (every time) I think they just try to suck you in and then drop the advance amount. What can you do with $75??? I switched to Empower, they will give you $350 and as soon as you pay it back you can get another advance immediately of the same amount. I use Dave in a pinch but I definitely wouldn't recommend!!!

    Thanks for your vote!
    Refunds & Payouts

    Reviewed Dec. 26, 2024

    Dave have been taking money out my banking account and I don't use Dave nor was my application to Dave was accepted... I want all my money refunded... No live operator looping the recording. It's a mess.

    Thanks for your vote!

    Reviewed Dec. 25, 2024

    My name is Stephonsila **. I have been banking with the Dave app for three years and have been getting a direct deposit for those three years except for December. My money still isn't on my card. This is Christmas and I was expecting my money to buy Christmas gift for my family and my money isn't on there. Christmas ruined thanks to Dave banking.

    Thanks for your vote!
    PriceStaff

    Reviewed Dec. 10, 2024

    This has to be the worst experience with an online bank - debit card. Save yourself and please don't get this card unless you want to give away your funds. Fraudulent charges with No help nor reimbursement.

    Thanks for your vote!
    Loading more reviews...

    Dave Company Information

    Company Name:
    Dave
    Website:
    dave.com