Dave Reviews

I have dealt with Dave for over 2 years, to make a long story short, if you change your personal bank credentials, (not Dave banking) Dave makes you delete your bank then will not allow you to add your bank back for 90 days. This left me short what I had arrowed from them. Upon contacting their award winning help desk, you can hardly understand their analysts, Secondly if you use the app to contact support they just keep changing analyst and repeat the same canned speech, see screenshot attached, so in summation at all costs avoid dealing with this company, in my thoughts the company owned by Asians as that is the only people you talk to at support and they will not transfer you to a manager or provide you with a problem ticket.

I am a dedicated customer that holds a Dave banking account, I was recently hit with fraudulent activity on my personal bank account and called Dave to report the issue. I asked for a 24 extension on my payment because of my checking account being fraudulently accessed by an outside source that way I would not be charged an overdraft fee from Dave, so I could avoid an overdraft fee from my local bank for not having the funds to make that payment and more importantly that my credit score would not take a hit from the insufficient funds as result of the fraudulent activity on my account. I was told by a Dave representative that they would not extend my payment date then I asked for a supervisor and the only supervisor was busy on another call!! How is it that Dave is such a large company and they only have one supervisor that can help me? Terrible customer service!!

There was a fraudulent charge on my Dave account for $109.34. I provided dave with an email from microsoft saying it was a fraudulent charge. Dave still will not return my money. DON'T USE DAVE! I've contacted customer service over 10 times and they have denied my appeal.

This site is 100 percent fraud. They pretend like your linked debit card does not work (this happens every time) so you will be forced to “sign up” for their card (even though mine is active). They will make you wait days and days to show your advance is “pending” although funds show withdrawn (I had an emergency medical situation-oncology… and even though Ma and Leslie acknowledged the funds were withdrawn from my account absolutely refused to put me through to management-worst customer service ever!). They have a glitch they will not fix and it’s concerning with compromising/sensitive info. They are a horrible company!

Do not join. It is very difficult to cancel the membership. They will continue to charge your account monthly. I have submitted request to cancel membership for the fourth time. Still charging my account. SMH.

I tried to pay back funds earlier. In hopes of reborrowing to pay some other bills. All of a sudden my card on file for a year that's still good. Won't go through. I truly think it's a scam. If you don't have to use please don't or limit its use severely. They want you to have direct deposit through them. Do not do it. Go through an accredited bank. I'll never do business with them again.

I am a contract employee, I get paid once a month, other apps (Earnin/Brigit/Klover/Cleo/Moneylion/Empower) they have all been willing to move my pay date after verifying my employment. Not DAVE. For days I was in a vicious loop of emails, being asked my information repeatedly, after sending it several times, directed to chat to be redirected to an email then being asked for a photo ID to confirm who I am, even after all of the information I provided from my account within the app, They had my pay day as my husband's and, yes, it does matter, I was begging them to change it and it was a nightmare.

I closed my account and deleted the app when I was being charged $1. I decided not to get an advance seeing their high interest rates. I keep getting messages from them, so I sent a request to opt out as there is no way to opt out in the emails. Every time I send them something they ask for, they ask for something else. After reinstalling the app it would not let me verify my DL. I literally have about 12 email requests from them for something different they are asking for (i.e my DL in jpeg instead of pdf). It appears they are refusing to opt me out. Proceed with caution.

I apply for what I thought would be a small "payday" loan and got locked into a money scam! I did not use the funds and request to close the account and received a message stating that I need to settle the account before closing. Please note this was the same day I applied. So I tried to transfer the funds to my external account but to my surprise the transfer button option did NOT work therefore I'm stuck in a money bag loop!!! This was my stupid error thinking the company was a honest lending company!!!

I've given Dave about a year of use and this is the last straw. Their algorithm for determining cash advance is ridiculous. I get paid weekly and have only ever not received 1 paycheck due to missing work. I've always paid back what I borrowed. Their cash advance fluctuates so hard I decided to put 100% of my paycheck to them on direct deposit thinking it would help my experience, it did not. I went down to $25 to borrow. This was about 4 paychecks ago. They charge 1.5% to instantly withdraw your money, they do not have close ATMs that will not charge hefty fees, and today is payday and instead of getting paid the night prior how it has been. It's now half day into payday and no rep has helped me to understand why I haven't received funds.