
OneMain Financial Reviews
formerly Springleaf Financial
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About OneMain Financial
OneMain Financial offers personal loans online, by phone and in person at nearly 1,300 branches across 44 states. You can use OneMain loans for emergency bills, a vehicle, home improvement, debt consolidation, medical bills or nearly any other purpose. Loan amounts range from $1,500 to $30,000, and OneMain states funds may be available as soon as one hour after closing. It takes about five minutes to get prequalified, with no effect on your credit score. OneMain also offers three credit cards, called BrightWay, to a limited number of customers. The company says it will be expanding card availability to more customers soon.
Visit www.onemainfinancial.com- Flexible term lengths from 24 to 60 months
- Secured and unsecured loans and credit cards
- Loans from $1,500 to $30,000
- Charges an origination fee
- Credit card products are limited to select customers
- Services restricted in six states
OneMain Financial Reviews
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Reviewed July 17, 2014
Overall my experience was very good.
Reviewed July 17, 2014
I needed a small loan to consolidate and they made it so easy... I would definitely recommend them!
Reviewed July 17, 2014
GREAT fast service. I will use springleaf again.
Reviewed July 17, 2014
Very happy with service.
Reviewed July 16, 2014
I had the most wonderful experience with MS. Francis made it all so easy.
Reviewed July 16, 2014
After unsuccessfully trying to reestablish good credit for sometime now, I turned to Springleaf for help. In just a few months, I am confident that I'll be able to see a positive difference in my FICO credit scores. Fiscally, this makes good sense to me. The courteous and efficient staff at Springleaf are clearly in my corner. Thanks.
Reviewed July 15, 2014
1. We shouldn't have had to pay for a copy of the released title of a vehicle that we had used before for collateral. The DMV said that this was the responsibility of Springleaf to have sent back to us. It is only a small thing; and cost us only $10.00; but it's just the principle of the thing.
2. It was my understanding that we would receive a copy of the loan documentation that we completed electronically online at the branch; however, one of the staff had to leave early that day; and it's only been a few days; so hopefully, we will receive copies of this documentation very soon.
Other than those two relatively minor things; our experience was very satisfactory; and we would recommend them; and return to them in the future; if another loan is needed....once this loan is paid off.
Reviewed July 15, 2014
The experience overall was excellent, will definitely lend with them again, and would recommend them to anyone needing lending assistance.
Reviewed July 15, 2014
Great customer service!
Reviewed July 15, 2014
Loan was quick and very painless, could not have gone any easier.
Reviewed July 15, 2014
Thanks for all your help.
Reviewed July 15, 2014
This is a great company and professional people that work there. When a loan is needed, look no further and get it here. They will work with you to get your needs met.
Reviewed July 15, 2014
Very good at what they do. Very concerned about me and my needs. Great staff.
Reviewed July 15, 2014
The loan experience was quick and easy. The funds were available same day!
Reviewed July 15, 2014
The staff in Brownsville office is very friendly, polite and knowledgeable. I'm very satisfied with the whole process and office personnel and my loan.
Reviewed July 15, 2014
I found the overall process and easy and well organized. The internet application was clear, the one-on-one interview was very personable.
Reviewed July 15, 2014
Very helpful, explained terms and assisted me in getting what I needed. Dana was super pleasant.
Reviewed July 15, 2014
I found the process to be smooth and quick. I would recommend Springleaf to anyone trying to achieve any financial goal.
Reviewed July 15, 2014
It was a great experience. People are helpful and they will investigate all aspects of your situation to try to help.
Reviewed July 15, 2014
Very professional and very quick in processing the loan.
Reviewed July 15, 2014
Everyone in the branch was very helpful and courteous. This loan helped me to get my transmission replaced which was something I needed done very badly.
Reviewed July 15, 2014
The loan officer at Springleaf was extremely helpful with the entire process. She was able to treat me as a person, and not just a credit score. I would definitely recommend anyone to the office in Santa Rosa, CA.
Reviewed July 15, 2014
Springleaf is wonderful!! The payments are very affordable and the time they give you to pay the loan back can't be beat. The staff was very courteous and friendly. Nicole at the Odessa branch was very helpful. I would definitely recommend Springleaf to my friends and family.
Reviewed July 15, 2014
I first applied and was denied. I called back and ask Kathy to reevaluate and I was approved.
Reviewed July 15, 2014
Very helpful and understanding of our situation.
Reviewed July 15, 2014
Customer service very good. A
Reviewed July 14, 2014
I really enjoyed the excellent customer service. I felt as though the office cared about our needs and provided it. I was very satisfied with the services given.
Reviewed July 14, 2014
Springleaf financial was of great help to us! We greatly appreciate all their help and guidance to get our loan! Would be more than happy to recommend spring leaf financial to anyone!
Reviewed July 14, 2014
Staff was very friendly and helping in any way they could. Took the time to sit down with me even after business hours.
Reviewed July 14, 2014
I went to this company for a loan to get a new and improved CAC unit. I went to Springleaf on a Friday, and with Springleaf's help, I had this unit installed the next Tuesday.
Reviewed July 14, 2014
Very efficient fast to work with, they know how to take care of a customer.
Reviewed July 14, 2014
I was really please and I will recommend many more.
Reviewed July 13, 2014
They helped me when I needed it the most.
Reviewed July 13, 2014
Brianna ** is just an awesome representative to work with. We are very pleased with the help she was able to find us! We have already recommended some friends to Spring Leaf Financial.
Reviewed July 11, 2014
This company is awesome. They helped me get back on my feet and helped with my credit.
Reviewed July 11, 2014
SpringLeaf is Great! I would recommend it to family and friends.
Reviewed July 11, 2014
It was very easy to secure a loan with Springleaf Financial. I did the application online in the evening and was approved and went and picked up my check the next day. It was very easy and fast and I was treated with respect the whole time. I would recommend Springleaf highly.
Reviewed July 10, 2014
This is a really easy way to obtain a loan at an interest rate similar to a credit card. They use advanced web services, so it is very easy, very efficient and the people are highly professional.
Reviewed July 10, 2014
Process was easy and fast. Staff members very nice, understanding and professional.
Reviewed July 10, 2014
The staff were very friendly and helpful. The process was easy and simple.
Reviewed July 10, 2014
This was the most stress free, easy business transaction we have ever done. Our agent was professional and courteous. We could not have asked for a better experience.
Reviewed July 10, 2014
I was very happy with the quick, friendly, and professional service I received. I got the money I needed with payments I could afford.
Reviewed July 10, 2014
From first contact, it was a very comfortable experience with them. They explained all the terms and were upfront about everything and I would do business with them again.
Reviewed July 10, 2014
The application process was relatively quick and painless. Approval was equally as quick. I closed the loan in the local office, minutes from my home. Jennifer was very professional and was expeditious in the process.
Reviewed July 10, 2014
Great group of people to work with. Very efficient and willing to work with you to get your needs met.
Reviewed July 10, 2014
My husband and I applied online for a home improvement loan on a Sunday. Monday morning, we spoke with someone from our local branch and had a check the very same day! I couldn't believe how fast and easy they made the process. The entire staff was also very friendly. By the next Monday, we had new carpet and are working on a deck.
Reviewed July 10, 2014
Very friendly and easy to receive loan same day as applied.
Reviewed July 10, 2014
Fast and easy.
Reviewed July 10, 2014
Springleaf Financial's workers are very understanding. When we called I explained to them our situation they were wanting to do a lower amount, after a while they push through and got us what we needed. They were very patient and very understanding. We are very grateful that they were able to help us with our financial needs. They informed us of what all we needed and it was a very fast fast process. Thank you so much.
Reviewed July 10, 2014
I really feel it's a great company to get personal finance help. They try all kinds of ways to help you get financial help. They greet you with a smile and concerns.
Reviewed July 10, 2014
Fast, courteous service in my desperate time of need. Given respect every step of the way. Quickly approved.
Reviewed July 10, 2014
They sit down and explain everything to you. They even have life insurance for you and they are really nice people that always trying to help people. Plus I had no problems cashing my check. They told me where to go and I did, and was in and out of the bank with no problems.
Reviewed July 9, 2014
We needed extra funds for House Painting. We researched a number of loan options. Springleaf was the most reasonable loan option for the same amount of money.
Reviewed July 9, 2014
The people at Spring Leaf Financial are professional but "down home".
Reviewed July 9, 2014
Informational and fast.
Reviewed July 9, 2014
You are absolutely helpful. Thank you.
Reviewed July 9, 2014
Excellent customer service throughout the loan process.
Reviewed July 9, 2014
Best rate I could find on short notice and with bad credit. Fast and easy.
Reviewed July 9, 2014
We're so happy that you all could help my family and all were so nice. I will tell everyone about Springleaf. Thank you all so much.
Reviewed July 9, 2014
Very friendly staff and quick with process.
Reviewed July 9, 2014
I was amazed how quick they got me in and out. No more paperwork. The electronic way is great.
Reviewed July 9, 2014
The saying goes, third time is a charm. Luckily in this case I was highly satisfied with my first loan experience. Service was exceptional in all aspects. I would definitely recommend to anyone seeking a loan.
Reviewed July 9, 2014
Barbara made it so easy. The paperwork was done and ready for me to sign when I got there. I was done in less than 30 minutes.
Reviewed July 9, 2014
Had a great experience at SpringLeaf... Quick application to fill out. Person contacted me same day. Made appt to meet at their office, filled out the paperwork and had a loan under an hour.... Left with a check in hand. Would do business again.
Reviewed July 9, 2014
This loan was more reasonable interest rates and help me resolve the cash day loan spiral... Thanks.
Reviewed July 9, 2014
Quick and easy.
Reviewed July 9, 2014
I have always had a good experience with Springleaf. I have had multiple loans with you and have always received great customer service & fast processing of the loans!!!
Reviewed July 9, 2014
Easy application, quick services.
Reviewed July 9, 2014
Great experience. I would recommend this business to anyone.
Reviewed July 8, 2014
Would have liked to have had a list of acceptable documents required to obtain loan. Instead, I had to make several phone calls back to their office to find out what was required and accepted.
Reviewed July 8, 2014
Very professional, helpful and efficient.
Reviewed July 8, 2014
I was very happy with the speed and friendliness of the process. Thank you.
Reviewed July 8, 2014
I would get a loan from you guys again. Very nice people. Very clean place... Thank you so very much... I hope I win...
Reviewed July 8, 2014
Always professional, but always providing personal care and consideration when I have needed a loan for various reasons!
Reviewed July 8, 2014
Professional and courteous staff.
Reviewed July 8, 2014
Getting my loan was very simple and quickly.
Reviewed July 8, 2014
Very helpful and friendly staff.
Reviewed July 8, 2014
I am a complete satisfied customer with the level of service I received and also the low APR % and affordable monthly payments.
Reviewed July 8, 2014
I am glad to find a reputable service like this. Even though the interest is a little high, they do good business!
Reviewed July 8, 2014
The customer service was great, convenient, and fast service.
Reviewed July 8, 2014
I like Springleaf because they were courteous and helpful with their process.
Reviewed July 8, 2014
Thank you for all the help with my loan.
Reviewed July 8, 2014
Nowadays, customer service seems like two words companies don't know the meaning of anymore. Your company was great, your employee Falicia was so sweet and welcoming. This is my first experience with your company, but she made me feel like I had been doing business with you for years. She answered all questions and went over it again if I didn't understand and not once did she seem frustrated with me or make me feel I was wasting her time. It was a GREAT experience. Thank you Falicia in Spanaway.
Reviewed July 8, 2014
Very friendly, this is how customer service should be! They worked with us and worked for us. We were very pleased at how they did things. Took no time to get paperwork together and we were ready to go! I recommend using Springleaf if you ever need anything!
Reviewed July 8, 2014
Great financial institute for people with not so good credit. The approval process was quick and simple, and customer service was outstanding.
Reviewed July 8, 2014
I was so happy with Springleaf Financial because they went out of their way to help me. I make most of my income in cash so it was hard to verify but they listened to my idea of alternate ways to see what I made and that's how I was able to obtain my loan. I will continue to do business with them for all my future needs.
Reviewed July 8, 2014
Getting the loan was made very pleasant. The people here are very friendly. We would recommend them to anyone trying to secure a loan.
Reviewed July 8, 2014
I had a wonderful experience. Staff was kind and courteous. They made the application process fun and painless.
Reviewed July 8, 2014
The people at Springleaf financial are some of the best. They strive to help you to the fullest. The explosive character just make you feel they really care unlike other places. Thank you Springleaf.
Reviewed July 8, 2014
Springleaf have affordable plans and think in our future.
Reviewed July 8, 2014
Quick easy process. Friendly staff.
Reviewed July 8, 2014
My associate was very informative and made me feel at ease. The overall process was fast and I was grateful.
Reviewed July 8, 2014
My husband and I applied for and received a personal loan from Springleaf last week. The process was straightforward and easy, and the professionals at Springleaf were friendly, courteous and very helpful. We would recommend Springleaf to our friends and relatives and would definitely go to them if we ever needed another loan.
Reviewed July 8, 2014
I am satisfied with the loan so far.
Reviewed July 8, 2014
I didn't know what to expect and I thought it take at least a couple of days before there would be a definite answer. But all went well and I went home 2 hours later, complete relieved. Thank you again!
Reviewed July 6, 2014
Would recommend. Was quick and easy to get the money to pay some bills.
Reviewed July 5, 2014
Experience was excellent. Courtesy and respect was shown.
Reviewed July 4, 2014
I expected to receive more money, but things just didn't work out.
Reviewed July 3, 2014
My experience has been very satisfied. The worker was very friendly and professional.
Reviewed July 3, 2014
Service could not have been any better!
Reviewed July 3, 2014
NEEDED $5000. Only got $2500. So only paid half my bills off but I made out o.k. Thanks.
Reviewed July 2, 2014
Have had a loan that was OK, terms and payments thru AGF Co. since 2007. We bought windows and the company's loans were written by AGF. Decent interest rate and grace period of 10 days before a small late fee kicks in. No problem for years, always paid within the terms. Now if I am one day after due date they call me. I tell them, look at the last 7 years, you will get paid as soon as possible within the grace period if not on the date. Now they call me before the due date as a "courtesy" so I will set up a phone payment. I tell them it is not courteous to call me and bother me for a payment that is not in question.
They hate that they must abide by the contract written before the billionaire hedge fund partners Fortress Investment Group bought Springleaf. These guys are making Billions off exorbitant loan rates that they now charge, and are irritated that they inherited loans that are less profitable (over 10% interest is not enough). They closed down the local office who didn't bother me, then they closed the office 60 miles away. Now southern (polite low paid older people) call center employees are forced to call me and bug the crap out of me! Look up Fortress Investment Group, they are from Goldman Sachs, UBS, all the greedy so and sos who wrecked the financial system and cost me 40% of my 401K. The call center people are low paid, the customers are poor, but the hedge fund guys say more more more. It's very expensive to summer in the Hamptons and fly private jets everywhere. Pardon me while I take my blood pressure medicine.
Reviewed July 2, 2014
Smooth and easy experience. Great people and easy to do.
Reviewed July 2, 2014
The entire process was handled very professionally and excellent customer service.
Reviewed July 2, 2014
Although there was a hiccup in the paperwork needed to complete my loan, they were patient with me and checked up on me once a week. After everything was in order it didn't take long to receive the money. I don't have much credit so it was nice to be given a chance to prove that I am reliable. I would definitely refer going through Springleaf to anyone in need of a loan.
Reviewed July 2, 2014
The process was very easy and pleasant to work with the people there.
Reviewed July 2, 2014
My experience was highly advocated. The services from employees were adequate and precise. I would recommend any customer to obtain business with Springleaf. I appreciate the consideration for helping me get farther with my goals through life. Thanks.
Reviewed July 2, 2014
Cynthia ** made our trip to the office a pleasant one, greeted with a smile and had all paperwork ready for us on arrival. I would highly recommend friends and family to SpringLeaf.
Reviewed July 2, 2014
Help me when I need cash.
Reviewed July 2, 2014
Was looking for a loan. Credit wasn't great. Bremerton branch was very easy to work with. Would've liked a better interest rate, however wasn't expecting nothing grand with a lower credit score. Would recommend for people trying to rebuild their credit.
Reviewed July 2, 2014
I am completely satisfied with the process, start to finish.
Reviewed July 1, 2014
Although the interest was high I was able to secure a loan that permitted me to take care of bills and begin rebuilding my credit. I was also able to prepare my children for the upcoming school year. The length of time given and payments were reasonable and fit my budgetary needs.
Reviewed July 1, 2014
Very satisfied with Springleaf and will recommend to friends and family.
Reviewed July 1, 2014
A fast loan that I needed.
Reviewed July 1, 2014
Excellent Service. Very quick, very friendly, top-of-the-line.
Reviewed July 1, 2014
My father-in-law had lung cancer and it caused him not to be able to stand or walk too long before he can't breathe so we went to get him a golf cart and didn't have enough money so we went to Springleaf. In two days we were taking the golf cart home. Springleaf was very helpful and understanding of what and why we needed this loan for and was willing to help us in every way. Very professional company. Once again thanks Springleaf for all of your help.
Reviewed July 1, 2014
I was extremely pleased with the way Springleaf handled my loan application. They were clear and precise in explaining every step of the process and always made me feel like I was a valued customer.
Reviewed July 1, 2014
It was a very good experience.
Reviewed July 1, 2014
I got loan approved and the checks to pay off my debt fast.
Reviewed July 1, 2014
Just recently took out a loan. They were fast friendly and efficient!
Reviewed July 1, 2014
We were very pleased with our dealings. Fast, courteous.
Reviewed July 1, 2014
I had an amazing experience with Springleaf who helped me secure a loan for bill consolidation and business investments. The staff was friendly, and the process was simple. I found out that re-payment of the loan can help boast my credit score and aid me in securing future business resources. I am grateful for Springleaf, and I would highly recommend their services to others. I also plan to use Springleaf again in the future.
Reviewed July 1, 2014
I recommend Springleaf for anybody is looking for a loan. They are quick, thorough and easy to talk to and it doesn't take very long for them to process the loan.
Reviewed July 1, 2014
Everyone was so understand, friendly, and helpful. My experience was fantastic.
Reviewed July 1, 2014
Since i didn't have good credit, i use this loan to help build my credit and to have some cash that i needed. They explain every detail, nothing is left out.
Reviewed July 1, 2014
Great staff, great experience and very low stress. Thank you so much.
Reviewed July 1, 2014
Great fast loans and customer service.
Reviewed July 1, 2014
This was one of the best, friendliest places I have worked with in a number of years! I hope to continue doing business with them in the future!
Reviewed July 1, 2014
Requested a personal loan, received excellent service and a quick approval turnaround.
Reviewed July 1, 2014
I had the greatest experience during a very difficult time. Thanks Springleaf!
Reviewed July 1, 2014
Quick, Friendly Service!
Reviewed July 1, 2014
What a simply wonderful experience. I would recommend dealing with Springleaf Financial to anyone. Low credit score? No worries; they will work with you.
Reviewed July 1, 2014
It was a great experience and no hassle to apply for my loan. I look forward to paying my loan off and if needed, I will call on them again if I need a loan again. Thanks for the help!
Reviewed July 1, 2014
From the loan application to receiving my checks was very easy. I applied one day and had my check in hand the very next day. The staff were also very polite and helpful.
Reviewed July 1, 2014
My experience was excellent and I will be using Springleaf again.
Reviewed July 1, 2014
Overall my experience was a good one. The only two things I wish was a lower percentage and be able to get a smaller loan like $500.00. I really liked how the paperwork was fast and easy. The people were willing to expedite the process and I was able to get the loan the very day I put in for it. I think this has been the easiest loan process I have ever been through.
Reviewed July 1, 2014
Angie was amazing how she explained everything. Took the time to answer any questions until I fully understood everything. Thank you Angie.
Reviewed July 1, 2014
Very polite and professional staff. Made the process very quick and easy.
Reviewed July 1, 2014
Quick loan process and nice human element; totally overrides an otherwise typically negative process.
Reviewed July 1, 2014
They are quick, and easy to deal with. They can answer every question I ask.
Reviewed July 1, 2014
Enjoyed the process from the beginning to the end.
Reviewed July 1, 2014
I had a great experience going through Springleaf, and would highly recommend them to anyone who is looking into getting a loan! The process was easy, and the staff was wonderful!
Reviewed July 1, 2014
Very easy and effective process.
Reviewed July 1, 2014
Everything went well.
Reviewed July 1, 2014
Very friendly service. I needed a loan to help get some things off my credit to pay off so I can get a better credit score.
Reviewed July 1, 2014
I am glad to get a loan in a short time. I had to make up for not getting paid like usual. They were there in a pinch.
Reviewed July 1, 2014
The loan process was easy. I got the decision fast and easy. Got the money the next day.
Reviewed July 1, 2014
I am happy with my services so far.
Reviewed July 1, 2014
They are very quick and very friendly, even when credit is not that great we still got the exact amount we needed. Thank you!
Reviewed July 1, 2014
Due to the fact that my co-signer and I have had 2 previous loans that were paid off in a timely manner, it should have been a phone call asking for the loan and give them our basic information because they had the prior loans. Then we should have went by the office to sign papers and get check. They advertise that anyone can get a loan but that's not true. You have to have good credit or a co-signer.
OneMain Financial Company Information
- Company Name:
- OneMain Financial
- Company Type:
- Public
- Ticker Symbol:
- OMF
- Year Founded:
- 1912
- Formerly Named:
- Springleaf
- Address:
- NTBS-2320 6801 Colwell Blvd.
- City:
- Irving
- State/Province:
- TX
- Postal Code:
- 75039
- Country:
- United States
- Website:
- www.onemainfinancial.com

