Money Mart Reviews

My loan was due yesterday, my pension was not deposited into my account. I went there first thing yesterday morning to explain; they said it will go to my bank. I then stopped payment at my bank, under 2 different names they go by. Then, my pension mysteriously showed up late last night. My worker called it an electronic glitch. Well, I went to Money Mart first thing this morning to pay, and they wanted to charge me an additional $40 for being late. As a senior, I can't afford this kind of profiteering by a company whose policies are uncaring, unsympathetic, and downright rude! I am going to pay them back $50.00 per month for 10 months without interest; otherwise, I am suing them for unfair and exploitive business practices. I am sure others have been similarly abused!

I took out an online payday loan and I made my payment and they said I didn't. It took them 2 weeks to fix the error. I had to send them copies of my bank statement multiple times because they "lost" it. Come to find out that the problem was that they were having technical difficulties. But during the whole two weeks no one would reply to my email or live chats and the phone agent was rude.

I belive my identity has been stolen by this company. I provided all my information as asked by Melvon **. After giving all my information, I realized that this was a scam. I didn't authorize him to do anything with my account. He took it upon himself to use my information deposit money into my account overdrafted and proceeded to put a hold on my account until the 13th in order to steal the money back. This company commits fraud and steals from their patrons. Beware. Do not use this company for any personal loan payday loan or reasons at all. They are a scam and they do commit fraud and steal identities. Beware.

I got a pay day loan from Money Mart and the December 7th is the last payment to come out, today is the December 1. I had one payment NSF because I haven't been paid. Employer went out of business. He owes me $3600 and it's through their trustee that I am waiting to be paid. After the NSF I scheduled the replacement payment for the last week, but pay pas has still not been released so that NSF'd and each time the bank charges me a $45 fee plus Money Mart charges one.

There was a few things I needed to get done. Inquire about a loan, use Western Union, and purchase a cashier's check. The clerk at the counter Alfred **, made my experience wonderful. It was towards the end of the night and the store was closing. Luckily, Alfred let me in. He was extremely knowledgeable, courteous, and very professional. Actually, his customer service was near impeccable. I would return and encourage my friends and family to go there as well. Thank you Money Mart for such a great experience and meeting my needs.

I agreed to go into a financial arrangement with Money Mart in July 2017. I used to use payday loans years prior when I lived in the city. Everything went smooth except the counter agent did not use the void cheque attached to my loan documents, she used an old inactive account that was in my old records from when I lived in the city. As a result, my first payment was rejected. I noticed immediately and called them and went in to fix the problem. Then a collection agent phoned me threatening me to go pay. Though I explained to him what happened he still barked orders at me then hung up on me. Apparently, you can not make loan payments in person, you HAVE to let the payment return then pay when in arrears along with an additional fee for having gone in arrears.

I had been a customer of Money Mart for a few years - which would implies that have very, VERY rarely had any payment issues (I think I can only recall two instances). Recently, I was suddenly forced into a financial situation that I did my best to handle on my own, but could not. I tried to find a solution on my own to pay back the loan I have, but was not able to. I reached out for professional help (debt settlement). Money Mart was sent the proposal twice and did not respond (did not decline or accept). I am getting multiple phone calls from various phone numbers several times a day EVERY DAY. Due to the fact that they have been informed about the settlement, I don't find the need to speak to anyone.

Beware of this company and Lending Club. They try to do mobile deposit and bank rejects it for fraud. I went to bank. The bank did not accept but it was a USA Treasury check. They say looks fishy to them.

I tried to get a money order, but the cashier said that she needed my employment information. I informed her that I did not want to give her that. She then told me that she would not let me get a money order unless I gave her that information. I then told her that I am unemployed, she asked for work history and I told her I have never worked. She then said she needed to take a photo of me? Damn ridiculous, I can see needing to verify employment if I was getting a payday loan, but I was getting money orders, and I was gonna pay $1,500 in cash for it. But too bad, I wound up going to 7-11 to get my money orders, they didn't ask me no questions and I'm sure they were more than happy to get $1,500 from one customer. This was the Money Mart located at the Pearl Kai shopping area in Aiea, HI, and this happened on 12/30/2018 around 2 pm.

My payment bounced and we agreed for two payments! One Jan 20 and the next Feb 20. Money Mart decided to take it out Jan 31st instead of Feb 20! Customer service was rude! They blamed me meanwhile they took it out 20 days ahead of time!!! Awful company!!! Do not use this company!!!

I have been using Money Mart for over a year. They should be happy to have customers like me to pay their loan shark interest. Anyway, I applied for a loan today and they would not accept my form of my bank statement, so still no loan here. I have been sending my bank statement to them that way for over a year. They have just lost a customer. If they do this to others, won't just be me they lose!

I have been a client with Instacheque/Money Mart in Montreal, QC for 16 years, which ended today! I went to the Instacheque on Queen Mary/Decarie, the questions I was asked were intrusive to say the least: What is my relation to sender of money, am I a Canadian Citizen/Landed Immigrant, what is the money for that I am receiving, is it a loan or a gift? I swear I halfway expected the woman to hand me a cup for a pee sample or lean through the window and draw some blood from me! Called 1-855-627-8801 # for complaints, nada, crickets chirping, supervisor informs me that it is at the cashier's discretion whether she wants to cash money orders or not!

I owe them on a loan I couldn't pay on the due date and had made arrangements. Other expenses had popped up so that's why I was short. Anyway they had told me due to Saskatchewan laws they are limited to the number of debit attempts on each loan and that I would have to submit the payment myself. Well yesterday they had taken money out of my account... money that is meant to be used for my kids as it was my child benefits cheque. Very upset about this. Any ideas what I could do?

I would give them -100 star. Their service suck at every level. They have been holding a payment I made and are blaming it on the merchant. After I manage to put enough pressure on them to do something, they "gave me" "2 options": one would be to send some forms back to themselves to get them refunding my money back into my account in order to repeat the transaction which had been previously been successful. The other option was basically giving my money back and cancelling my order. I had to call customer service several times and they charged me every time for each call on top of that, even beyond, they did not picked up my call and had me waiting for almost 2h trying to get a hold from them throughout 2 exhausting long calls.

Hello. I have been getting loans from Red Deer, Alberta office for years. I am on government assistance. Now I come in today and can't get loan. I got loan last month. Always pay for my loan. Teller was rude and very unprofessional. I went to Cash loan and got loan. I will never get loan from Money Mart again. Writing Better Business Bureau and Consumer Affairs with complaints. I have 15 friends that also won't go back to Money Mart and are filing complaints also. The employee's name is Len **.

I went to the one at 96 and 128 and they transferred money to Bhopal for me without knowing & checking that Bhopal doesn't even have their center. My money got stuck & faced problems in getting back my money. Highly disappointed. Will never go back again. One of the employee was rude & highly unprofessional during the transaction.

I was charged $34 to cash a check at Money Mart. They didn't tell me that the fee was so high and I was under the impression that I couldn't cash it at my bank because it was a tax refund check from H&R Block. When I declined on cashing it because of the fee, the rep said, "It's already sent through and I can't get it back." She hadn't stamp the check as yet. Horrible service and a rip-off.

I have been dealing with this company for over two years now... I have always had such great service, and customer care. Well this new year, I don't know if they completely dropped their standards on how they treat their customers, or just lack knowledge in how to hire the right kind of people but they are nothing but completely unprofessional and rude. First of all, no one in their 'customer care/service' line has a damn clue what they're doing or how to properly treat their customers. Their response is simply "You can file a complaint."

Have been an excellent customer for 2 1/2 yrs. Told that they have pawning program. Never heard of such thing but thought this was very innovative and proactive. Pawned items & always made sure to retrieve my gold within 3 months of pawning the items. Last time (in August) I came to pay and get my gold back - had 2 bracelets (1 worth over 1500.00 - they only gave me 200 something for that), a necklace, 2 crosses and 2 rings.. I received all items not realizing I also paid for a bag of earrings I also had at Money Mart. All these earrings are worth more than $1000.00. Anyways paid for everything. Didn't know I didn't get all my items (especially earrings which were given to my daughter by my deceased mother). Money Mart contacted me telling me I have another person's items. They told me look. I do not have anything not belonging to me, nor am I a person if given something which is not mine to keep.

I'm going online to look for transaction webpage. Now logs me out of website. I’m trying again for six times. What's going on? Is this a fun and games, goofs, clowns Money Fart? I have to find PayPal code on Welcome to MyTitanium.ca - Canada's #1 Games on my own account. Set up blank page for transactions, not see it online.

I only owe a small loan for the first time. Keep in mind I've been a customer for over 5 years pretty much. They've called me more than 4 times a day even after they have gotten in Contact with me or my sister. They have no respect or customer service skill. They infuriate the problem by being rude. I don't care to go to collections. Just for that I most likely won't pay until I get a nice rep on the phone, and If I do and I will never take their service ever again. I actually hate this company and the rude representatives that are attach to this company. They definitely lost me as a customer. I'll go to cash money.

Money Mart probably needs to rethink over their hiring procedure, since the people working at many of the stores at the moment look like under trained. They have lack of knowledge of the product. They don't know what they are saying/doing. Huge line-ups in the lobby all the time. 95% stores are understaffed. I hope that they start hiring some talented people who know their business.

I have been cashing a pension check at Money Mart for many years. On July 31, 2015 they charged me 10% to cash the check. I asked about it and was told the fees were going up. 10% is outrageous. And is it even legal in Calif. to charge that much? I got online to file a complaint. It never would go. When I pressed Submit Complaint, it would not submit. So I went to Live chat. The Live chat lady told me to call the store for the rates. I asked what the company norm was? Still no answer about the fees. So for what it's worth they lost a customer. 10% is a little out of line for a corporate check, don't you think?

After supplying the company with all documentation listed on their website and verified by staff at the store, I was asked to return several hours later to pick up my refund. When I arrived I was told that I need my child custody agreement. It was never posted on the site and not asked by an agent. After claiming my children for several years, I asked why. They said it was company policy because single fathers are audited more frequently. They would be held liable for refunds that are owed. Back to the government.

With Tax Season well on its way Money Mart Lines are now out the door. I have been a client of Money Marts for as long as I can remember and I have never been as aggravated as I am now. Every single location I attempt to receive service at I am greeted with a huge line up and the only two employees behind the counter filing a consumers income tax. Leaving everyone else sol and extremely late for, well everything following. I understand that Money Mart likes to add other services to the already long list they already provide but increasing employees or at the least having an assigned rep specifically for tax returns. All I can say is if things don't change soon, I will be forced to take my business elsewhere.

I have been dealing with Money Mart for more than 10 years and never had a problem until last December. I took a payday loan on November 26th 2014 for $670.00 against my disability income. This was done at the Money Mart. The representative told me the loan will be due on December 29th 2014 in the amount of $810.70. When I went to liquidate my loan on December 29th, I was told to pay an additional amount of $40.00 for their admin. charges as the loan was returned from bank. I refused to pay the $40.00. Now I am being threatened. Any ideas what I can do?

My friend went to Money Mart to get taxes filed as usual, guess what? They forgot to file her taxes! She gets grief from the federal gov't and somehow it's her fault!!! I have written to Money Mart requesting the refund due plus the late filing fee and of course the interest on the refund at their own interest rate of 599.86% and surprise surprise they're not interested in paying!

250 7th Avenue SW, Scotia Centre, Calgary, AB T2P 0W6, Canada. WHAT A JOKE MONEY MART!!!!!! I deposit a government cheque in my name on my card yesterday & they put a HOLD on it! Released $200 yesterday & told me I had to wait until today for it to clear. OK fine, I go back today and they ask me my full name S.I.N & D.O.B & then she tells me I didn't answer any of those questions correctly! So there continues to be a hold on it!!! Are you ** KIDDING me? I don't know who I am or when I was born!! Money mart takes your picture and I've never showed I.D before and had no problems, SO she's in a pissy mood & does this!! I'm absolutely STUNNED! People behind me BOOOING her was kinda funny. Now I find out that these are the games that this big black woman plays with people (she refused me a manager and her name or a complaint form). Over 10 yrs I've used money mart and I've never ever had a problem but the hell if I'll ever use it again!!!

2014-10-17. I drove my best friend Madison to Money Mart on Memorial Dr. and 52 St N.E. Calgary. All she wanted was to get a payday loan. As I was waiting for her, I saw a police car pull up to the Money Mart and 2 police officers enter the building. I did not know what was going on. I saw the officers talking with Madison. After like 40 minutes, the officers drove away. Madison came back to me visibly shaken and very upset.

I paid my pay day loan off yesterday... Told I couldn't reloan, computers down... Call the 1800 # to see when computers back up... well they knew they weren't reloaning, period! How crappy of them to do this!

I was reading one of the stories about a person who wanted to pay back a smaller amount as that was all they could afford at the time. I have just found myself in that same situation and after speaking with the person on the phone, they have advised me that they will not accept what I can pay and I must pay the full amount owing in the next 2 paychecks (which for me will not be able to be done). I have gone to Money Mart for years on and off and have never had any problems, but this is ridiculous. So knowingly lying so that I could get off the phone, I said sure - I'll go into the branch and start paying that or if I have to, I'll reloan.

I went to Money Mart today to cash in my settlement voucher. I was refused... so were the others that were there wanting their money. We had to keep these vouchers for 3 years, we are not being paid interest on any of these monies & I think that a company of this size has to be held accountable for their illegal practices.

Yesterday evening, I went into a Money Mart location that I've never been to. You know, I figured there would be no issues using a new location as I've used numerous other locations before without issue. Boy, was I wrong. First off, as soon as I walked up to the counter, I was treated with an air of disdain and what one could only call surprise that I was in a MONEY MART asking for a payday loan... Now mind you, before last night, Money Mart was my go-to whenever I needed a payday loan, as I was always treated amazingly and there was always prompt and friendly service. Until last night, when this man who claimed to be the store manager of this location, which I find hard to believe, he probably just didn't want to get his manager when I asked for them. As he from the very first step treated me more poorly than I've ever been treated by someone in customer service.

I live in Ontario. About a year and a half ago, I decided to take out an online payday loan from Money Mart for the first time. I had quite a few expenses at the time and Christmas was approaching and needed cash. I don't have credit cards and only use cash (am nearing the end of a 5 year consumer proposal). I paid the loan ..pre-authorized withdrawal and then the cycle began and the loans started to get larger so I could make ends meet after the payments came out. A week ago I decided I couldn't keep going this way..I needed to end this vicious cycle. Did some research online and decided to put a stop payment on the automatic withdrawal that was due. I then contacted Money Mart to tell them this and asked if I could please pay it all off gradually (I offered them $220 a month..$110 per paycheck).

I file my taxes with Money Mart pretty much every year with them and I have trusted them all with my heart and last year they screw up my taxes big time. They told me that I should come back later and when I came back the guy who was helping me was very mean and start telling me that I didn't make much so am not going to get anything from my tax returns which I didn't really get. And I told him to give my papers back and I will go somewhere else. He did gave me my papers back and the last I know they start calling me and harassing me and telling me that am owing them yet they didn't file my taxes and the guy return my documents to me.

I owe Money Mart some money. But when it was time to owe them, I got an email from them saying that "because of provincial restrictions, we're unable to take money out" & I had to make a deposit through my bank. That didn't go through. Instead they decided to take some money out of my account without my authorization. It wasn't even the full amount they were supposed to take. I've emailed them numerous times & when I try to call they hang up. I didn't mind paying it, but they should've let me know that they were taking money out when they told me they were unable to. I'm still trying to get ahold of them, but still nothing. I have proof with my emails I received from them & their lack of response.

I have done my taxes with Money Mart for years and they always make a mistake. I have a dependent and they mess it up almost every year. To all the people don't do it at the stores. The head office always fixes it, but the representatives should know what they are doing. Go to an accountant.

So by law, National Money Mart is only allowed to contact me 3 times a week. Those three times, they must either leave a voice message or talk to you directly; otherwise, they can call you as much as they want. So I logged the 3 calls that I had with them this week and let them know that they have reached the maximum they can contact me for this week. This is not including the voice mail they left with the auto dial tech. Yet they still seem to be calling! What they do now to skirt around the law and criminally harass you is when I say, "You have reached the 3 time this week you can contact me", I start to get auto dials that when I try and answer it just goes to a busy tone.

In March 2013 I filed 3 separate years of taxes, they were all very easy ~ as I'm single and don't make a very big salary. I STILL have not received my return for two of those years, because I found out a few months later that Easy Tax had done them wrong for one of my years, so they held back the other one until the problem was figured out. Now it's August, and every time I call Easy Tax, they say they've talked with the CRA and it will be 'another two weeks' before they can start them, maybe a month or two even..... It's frustrating and I'm pissed off, and feel like I've been ripped off by Money Mart. DON'T get Money Mart to do your taxes, no matter how easy they make it seem!!!

Harassing phone calls on the cell phone; they called me 5 times in 30 minutes from different numbers.

I took a loan and paid it off with post-dated checks. One week after going in and making the final payment, I received 20 calls from different numbers asking for more money even though I have a receipt showing "paid in full". I've asked several times to have an area supervisor contact me, but am told she is too busy. I responded to the calls they placed to my workplace, and when I asked to speak to someone in charge, they put on several "store managers". How many are there in one location, and why is it acceptable for them to call me so many times a day? I missed two calls from my daughter's school due to the harassing calls.

Never again, Money Mart Western Union. My son lost his wallet. I sent $200 as they had no food for Xmas Eve & morning. The agent in Newton, Surrey, BC would not take her ID and refused to phone me to verify. Thanks for ruining our Xmas. This is first and last time to use Money Mart and Western Union. I can't get my money back over Xmas. When the bank opens, I will send it again. It's absolute disgrace on this agent. I am so hurt.

My 18 year old respite son got his first job at Labour Ready and wanted to cash his check in Abbotsford B.C. I took him to South Fraser, one that is in the TD branch complex. I instructed him to go into Money Mart by himself and do it on his own. When he went in at 8 am, I waited outside for him. After about 8 minutes, he came out and said that no one was at the front counter; he was in the back ignoring him. I instructed him to go back in and call him and tell him that he was there. He went back in and again the gentleman in the back refused to come to the front. I waited for another few minutes and honked the horn and told him to come out, that we are going elsewhere. I took him over to Moneytree in Abbotsford and there were no issues.

I took a loan out in mid-June and had to pay it back on July 1st. However, I had to pay rent and some other bills, so the check did not clear. As I have other financial obligations I am trying to clear at the same time, I was not able to repay the full amount all at once. Well that was a travesty for the Money Mart store and the collection center. I got nowhere with the staff and they were less than understanding when I explained my situation, but offered to repay the loan in installments. After some negotiating, I got them to agree to 2 small payments with the balance the middle of this month. That said, I've now run into other creditors demanding payment in the middle of this month as well, so I don't know what to do.

I had a payday loan from a Money Mart in the West End of Edmonton. Normally, I've been pretty good about paying my loans, but this one time I was unable to cover it. I notified Money Mart of this and wanted to work something out to make payments (I didn't owe very much and it was less than $300). They were rude about it and said it was unsatisfactory and wanted it all at once. I am experiencing financial hardship, so I cannot pay it all at once. I have been getting numerous calls each day from Money Mart day after to the point that it is harassing. I can understand if someone rips off Money Mart and refuses to pay a loan off; however, if a customer wants to pay it, although in payments, there shouldn't be an issue. Once this is resolved, I will never go to Money Mart again.

Money Mart employees and collection reps are always friendly. The only reason why they're mean to you is because you people are stupid ** that are stubborn and won't make your payments on time. Grow up.

The employee treated me rudely and I felt she was racist. I had money put in and my ID was on file. And being a customer for over 25 years and never having a problem, I went to retrieve it at the store located on 96th avenue and 128th street. I forgot my ID and was not able to get my money. She was condescending, not helpful and would not even let me use a telephone. I felt her service was terrible and she should not be working with the public. She was extremely rude. The reason I put my picture on file was under the understanding that I didn't need ID; otherwise, I would be using a bank. Isn't that why we pay the extra fees?

I wanted to really thank the members of Money Mart, specifically the Chilliwack branch on Luckakuck Way. These guys are really topnotch. I went in for a small loan like all of their customers. As always, it was a pleasure to be greeted with that slight sneer of disdain as I walked through the door, that wonderful pleasing look of someone who loves their hates and loathes their customers. The paperwork was filled out by the new girl who was fairly quick and I left. My surprise came 2 weeks later, when I got a phone call from Hamish of Money Mart. This guy's a true champion; his condescending tone of voice had just the perfect tone of hate in it; truly a pleasure. It was way awesome how he told me that I had cancelled the check at the bank. Not knowing anything about a cancelled check, I went off to the bank, didn't make it that day but the next day I managed to make it. I was very confused because I had the money in the bank to cover it off and I didn't cancel the check.

Unable to get a Western Union transfer - I have already reported this to Western Union. I went in to Money Mart at 4848 E. Kings Canyon, Fresno, CA to pick up a Western Union money transfer. I supplied them with my driver’s license, the money transfer number, name of the person who transferred the money to me and his phone number. The women waiting on me said she had to have my phone number. I told her no because I am tired of being put on lists for scams and people trying to sell me something. She said she had to have my phone number. When I said this is **, she told me to go somewhere else. I realized that using the word ** is wrong, but all that should be needed is the money transfer number and my ID.

I have been a client of Money Mart since early 2011. I proved successful and reliable in paying my loan back until November. When November came, I called the Money Mart branch (King St. W at Dufferin St., Toronto) to advise that I was unable to pay the loan and a payment arrangement with them. I broke that arrangement as I have been dealing with a personal matter that has physically relocated me.

I have received several phone calls from Action collectors stating that I owe them $371.83 on cheque number 20 on September 2005 from account number ****. I have no records that the cheque was reversed. The staff at Money Mart might have put the cheque through after the payment was made. This happened 7 years ago. I don't recall anything like this before with Money Mart.

I have been using Money Mart for several months for payday loans. I have always paid them back when promised and this one time I was unable to make my payment. I contacted them to let them know that I won't be able to make that payment. When my payment was due again, I again called to let them know that I had to leave town and wouldn't be able to pay them until the following month. I also told them that I was only able to come up my rent money for that month. I spoke with a lady from the head office to explain when I can make my next payment. She said that it was okay and she would make a note on my account.

I work contracts with an agency and hit a very bleak time during fiscal year end. By the time I started another contract, I was back-paying. I defaulted on a $100 payday loan with $29.95 interest and chose to be able to eat while I struggled for the next contract. So they got their NSF fee and the bank charged their fee, two counts of $42. I paid back $60 and when I could not give a precise date for the rest (I had been trying to sell some belongings), they started with the phone calls, eventually all of them were from BC, on the other side of the country, five to six times a day.

I went to this branch to get a payday loan as routine every month for the last 2-3 months, where which there has never been any problems until this march 08, 2011 at approx. 7:10pm Calgary time. A new employee was processing my request and quite some time passed by and I asked if there was a problem and she stated there was one since she couldn't find me in the system and she apologized for taking so long but she was trying. I accepted that.

I had a payday loan bounce. I told them to take my government credit that we all got for them over charging us and apply to NSF. They told me they couldn't do this and had to have head office do it. The next day I contacted there head office and they stated the store is able to do this but they just opt out of it because they don't want to fork the cash out the government order them to do.

I am a disabled woman who walked to Money Mart in downtown Victoria to be told that I needed to have ID to pick up the money sent there for me. The man working at the counter did not specify what kind of ID just that I needed ID. I have used this Money Mart branch many times and have not used any ID. I have cashed cheques, picked up money sent to Money Mart many times and have not needed ID until today. The only requirement I have needed to pick up money has been the control number which I gave them but that was not good enough. I explained this to the man working and he told me that I needed to bring in an ID. He did not specify that I needed a picture ID until I walked home which takes me approximately an hour to walk there and another hour to walk back only to be told by another worker that my ID was not good enough and that I needed a photo ID and would not explain anything.

I unfortunately like several others got a loan through MoneyMart. Due to a medical issues and then getting laid off, I have not been able to pay the loan back as soon as the original arrangements required. I did make 1 payment of my arrangements but I am now 36 days past due and get no rest. They are calling me every day at least 15 times a day but when I pick up the phone and they hang up. When I do get someone, they are insulting and have actually called me names. This is abusive. I am filing a complaint with the state tomorrow.

I purchased three money orders from your location on 9/29/2009. I then gave these to my attorney for a payment. I have the receipts but it doesn't say the amount on each on them. I would like to know who cashed these and if at all possible, a copy of the top part of each of these cashed money orders. Thank you very much.

I contacted the branch that I took the loan from three days prior to the due date and informed them of the problem. The guy I spoke with said no problem, we'll hold the check until I could make it in with a payment and that he would make a note in my file.

The incident occurred on 1/20/2010. My husband was scammed. He wrote out a postdated check to a man with the assumed name of Tim Meyer. We contacted the police immediately after the incident. The officer informed us that we were scammed and advised us to put a stop payment on the check. However, Tim was able to cash the postdated check and collect the money at Money Mart. Money Mart now claims that we are responsible for payment of the check. They claim they are protected by the UCC laws for Holder In Due Course. To qualify for HDC they must have accepted the check in good faith. The UCC defines good faith as honesty in fact and the observance of reasonable commercial standards of fair dealing. Money Mart failed to act in a commercially reasonable manner when they chose to cash a post \dated check without taking the minimal steps to discover whether the check was valid.

Well, I went to Money Mart to get a payday loan. I have done this several times in the past. This time however, I had gotten laid off my job between pay periods. So, I called Money Mart and explained that I had gotten laid off and will pay off the loan as soon as I get a new job or make a payment the following month. Launa, the girl I spoke to said, I'll put a note on your account, and if you can make a payment by the 15th, please do so or your case will escalated to the head office. I told her not to deposit that cheque I had written because it will bounce. What does she do, she totally ignores that the conversation ever took place and deposited the cheque.

I wrote a check to an individual who went to this company to get the check cashed. I got a message from Nichole asking to call regarding the check. In the time it took me to call back, the individual who I wrote the check for had already left and this company no longer needed any information from me. However, Nichole insisted that she needed my PIN for my bank account to verify funds for the cashing of my check which was no longer being processed. I told her I would not give her the information. I called back and asked for a manager and got Debbie who told me she needed the information due to the amount of fraud they have been experiencing. These guys were trying to get my money. They had no legitimate reason to ask for that information. If they are a legitimate check cashing operation, then they have other means to legally verify my funds. Beware!

Hello there, I just wanted to tell as many people about the terrible expirience I have had with money mart. In the beginning of March I took out a payday loan for 150.00 dollars (which the tellar was trying to get me to take more) I asked a number of times, until what day I had to buy back my check so as to not have to pay the entire 179.00 that the check was made out for. She told me that I had until the 19th of march, because Friday is a holiday. So I got together the money on the 19th and went to get my check back.

I had a cheque for Money Mart bounce. They called me, and attempted to recover the full amount. I tried to explain to them that I would need to pay back a certain amount per month, as I could not pay the full amount. I was then advised that this was not good enough--that I should just come and pay them back and then get another loan to get by. I could not do this, and my file was sent to collections. I was called by Eric Duchesne on Friday, February 15th. I work until 6 pm and could not return the call. I then received a phone call at my place of work on the following Monday.

I recently recieved a Western Union $500.00 U.S. Money Order purchased at a 7 Eleven in Northern California for $1.00. When I went to cash the Money Order I discovered that the only institution I could cash the Money Order at was Money Mart. Money Mart is the sole representative Western Union in my area. I attended the local Money Mart in order to cash the Money Order. The Clerk informed me that the exchange rate for that day 0.9528 = $476.40 in Canadian dollars. This exchange rate was .02 cents lower than the current daily exchange rate @ the banks.

I took out a payday loan to help me move closer to my employment for $653.75 due on August 21, 2007. My then employer didn't bother paying the bonuses on time as they stated they would and the check ended up bouncing.

Leaving me without rent money. I will now be late on other bills and barely anything for groceries. When I called they told me the damage was already done and the only thing I could do was pay the service charge and reborrow which would not help because my cheque was impossibly low, and they would not have given me near enough to be able to pay my rent. Luckily my fiance and I just joined our accounts so the money they took out was his, otherwise I would have had another cheque bounce and the associated fee.

After I moved out of Surrey and away from my abusive ex a government check came to my old address where my ex was still living. I suspect that he wanted to get back at me for leaving him and taking our son with me by cashing that check so I couldn't have that money for our son. One of the tellers allowed someone other than myself (I suspect my vindictive ex boyfriend or his mother) to cash a check through my money mart account.

Our company is out $200.00. Or the company's credit would be marked.

On July 14, 2006, I went to money mart to sent money overseas via western union, The lady at the desk quoted me a service charge of $34.00 to sent $400. I later went to the Ralph store next door to confirm the rate by calling Western Union, they quoted me a rate of $24.00, I went back to the Money Mart store, and they insisted that the rate that they quoted me was directly from Western Union. I remember that several months ago I was charged exhorbitant rate when I sent money overseas via western union by the same company.