Money Mart

When I was in dire straits, I took a Money Mart loan. Things got worse and I defaulted. Over time, I was able to pull myself back up and I paid off the loan, plus all accrued interest, in full. First, I tried to pay MM directly - I was told I couldn't because it was no longer on their system and I had to deal with the collection agency. The collection agency offered me a deeply-discounted settlement if I would pay it off right away. I said I was not interested because I wanted my credit report to show that it was paid in full, not "settled". I paid the whole thing off in June, 2021.

I paid off my instalment loan with them and asked for a pay off letter to be emailed, I received a letter with wrong account number and a date dated in 1999. Really pathetic of this company having employees which do privacy breach of their customers by giving out random account numbers to clients and not paying attention to detail professionally.

I was approved for a loan from Money Mart but there was no money sent even though they set up a repayment schedule. I provided all documents needed. My credit rating took a huge hit as I couldn't pay as promised because of this incompetent so called business. Almost 2 weeks and they still can't get their ** together.

I've been going there for a few years now, so it's nice to have someone recognizing me every time I go in. ** knows how to make me feel comfortable. It's definitely not the case of all employees of Money Mart. I gotta say though, that one (15207 stony plain rd.) give good service, and I always get the best help. ** always goes out of her way to help me, and I really appreciate it.

I sent money and the receiver was unable to get it. Lyle was very kind and efficient on assisting me. He made all the necessary calls and pointed me in the right direction. I got my refund back in a record time. He made my experience a very pleasant one. Thank you Lyle.

I wasn't happy with the Bank's currency exchange so I thought I'd ask Money Mart for the best way to exchange currency without getting ripped off. They said Western Union was the best option. Because after the transaction fee I would get "the exact exchange rate." So I trusted them, got my affairs in order and sent the money via Western Union... When the money came through it turns out they charged 25% for the exchange rate on top of the fee.

I was in a pickle with shortage of money. Ashley helped me so very much. She didn't judge. Smiling with her eyes. It was a great experience. The building was clean, even though she had a mask on she was heard clearly. Thank you.

Got my cheque cashed with the help of ** at Money Mart 1021 Wilson. Very helpful and kind, no complaints at all. No issues whatsoever. She helped me and also had a great conversation with me. Highly recommend

Kat with a very sweet smile greets you as soon as you enter the door. Makes a difficult transaction looks simple. An example of professionalism. Very friendly atmosphere in this store. I will definitely come back.

First time having an issue where I am questioning Money Mart's Rules on cheque cashing. I brought a cheque to Money Mart. They gave me half of it and said that to come back in a few days that's when their next money will be delivered. Can someone help me understand this.