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Monetary Gold Reviews

4,941,320reviews on ConsumerAffairs are verified
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About Monetary Gold

Monetary Gold is a direct precious metals dealer that can help you invest in gold, silver, platinum or palladium. It offers both cash purchases and self-directed gold and silver IRAs. Depository storage is available through Delaware Depository. You can contact Monetary Gold for a free coin guide, TSP guide or gold IRA guide to learn more.

Visit www.monetarygold.com
Pros
  • Free shipping for new clients
  • Offers gold and silver IRAs
  • Large selection of investments
Cons
  • Not available on weekends or holidays
  • Prices not listed online

Monetary Gold Reviews

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    1 featured review
    How do I know I can trust these reviews about Monetary Gold?
    • 4,941,320 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 4 Reviews 225 - 375
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2020

    I really like the thoroughness and time that is taken to be sure that customers are informed of what is happening and how everything will work. It's comforting in today's world to know that you can contact representatives who will call you back immediately and answer and explain anything you may have questions about. Precise and efficient and this works well for us.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Hi Connie,

    Wow, thank you so much! That really is a great review. I'm honored that you chose to work with us. You're a welcome part of the family.

    Thanks again,

    Mark

    Verified purchase

    Reviewed July 30, 2020

    My experience was adequate. I purchased some metals which I still have in a depository. Monetary Gold contacted me. I had not discussed precious metals with any other company, but I had been thinking about it. I got what I thought was adequate information about the balance of how the metal should be balanced, as far as what percentage in gold and what percentage in platinum and so forth. I thought it was reasonable. I would do it again if I were in the same situation and looking to acquire precious metals.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Hi Lynne,

    Thank you for sharing and for the great rating. I'm glad that you took the leap. We'll keep you up to date.

    Thank you again,

    Mark

    Verified purchase
    Customer ServiceStaff

    Reviewed July 25, 2020

    Something about Monetary Gold came on my email for some reason. I also saw it in some kind of flyer, newspaper, or magazine. I asked for information and they contacted me. I have others that, for some reason, I was really getting information about. I already started with somebody then somebody contacted me from Monetary. I realized I talked to them also and they were nice. I decided to go with them on one account. I have been there just a few months now and they've been very helpful. Even in the transferring of my accounts, they help me with all those. I wouldn't have known how to do all the things that they had to do with me. I've been satisfied with them so far.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Hi Lourdes,

    Welcome to the family. I'm so glad that you shared with us your experience. Thank you so much. We look forward to a long prosperous relationship.

    Thank you,

    Mark

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 24, 2020

    Monetary Gold's service has been phenomenal. Their responses have been very quick and timely. They've gone the extra mile every single time I have ever needed them to do anything for me. My rep is David who is the VP of the company. If there were any major changes or recommendations, he would call me right away. For the legwork stuff, there's a woman there named Andrea and she is absolutely terrific. She would let me know if things have shifted and have been completed. I did a rollover from my 401(k) and she handled all the details of that and did a fantastic job. She took such a load off me. Their investment advice and recommendations are really right on track with everything else that I'm comparing them to. They give me good, accurate information.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Hi Lori,

    Wow! Thank you so much! Such a great review. I'm glad that we exceeded your expectations. Looking forward to a long prosperous relationship.

    Thank you again,

    Mark

    Verified purchase
    Customer Service

    Reviewed July 23, 2020

    I would like some follow up on things that are going on in the market. I talked with a couple of other outlets but Monetary Gold never supplied me any compelling evidence of why I should even get in that market. Other than that, the customer service was pretty good.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Hi Richard,

    I'm sorry we didn't do such a great job in that area and meet your expectations. Hopefully, we can make up for that in the future. Thank you though for the nice rating.

    Mark

    Verified purchase
    Staff

    Reviewed July 21, 2020

    David, the agent I worked with, was good.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Laxman,

    Thank you for taking the time to share. It is much appreciated. We look forward to a long-lasting relationship.

    Thank you again,

    Mark

    Verified purchase
    PriceStaffRates

    Reviewed July 16, 2020

    Monetary Gold was a better product at the time. The representative was good. Usually, if I start having issues with the rep, I don't like the operation, then I just jump out of it. Recently, I felt like I needed to make a change and that's what I did. I wasn't really happy with the previous bunch. I felt comfortable working with them 'cause I dealt with people like that before and I felt pretty much at home. I've had some improvements. I feel like I'm making more money out of the whole thing than what I was previously. That's what I was hoping for, the price will catch up from before.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Hi John,

    I'm sorry you had a bad experience with the other company, but we'll do our best to keep serving you. Thank you for the great review!

    Yours,

    Mark

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 15, 2020

    I was aware of all the investment companies. There's one played all the time with a movie star and I also went to Blue Vault. I eventually sent the money from that silver to Monetary Gold and to a person by the name of Eric. Monetary Gold is a good company. My wife was very skeptical about them because a lot of places are open for short periods of time and have only a few number of employees. I looked further into Monetary Gold and they have been around longer than she thought. They have quite a number more of employees than three. Eric is one of them. He was the man who helped me to purchase the numismatic coins. Now, they have a tape that states that they are not investors, but they assist people in investing.

    I spoke to Eric and to someone else from another major gold company. After speaking to Eric a few times and his secretary, Andrea, who was very helpful and efficient, I got the impression that they were professional. They've been courteous too. I wish people where I work have all been as good an employee as they have been. I got a very good feeling from the two. Eric had my best interest at heart and so far, I've had a very good experience. He's done exactly what he said. I have checked on the computer for the facts of what he's told me prior to me joining him financially and putting any money in with him, and they've been accurate. He was talking about one coin in particular not making any money, and I often wondered why that particular coin. I found it just popped up and he was correct about that too. He was telling me that months ago, but I just found the video that proves his point.

    I'm thinking of putting more money with him. I'm just not sure I wanna check the facts of where the money will go from here. I have $20,000 at 4%. I'm gonna look both ways then I'm gonna make a decision and call him up. He knows what he's doing. I waited a long time before I took a step with him. Nobody should put $50,000 into someone else's hands without being a little suspicious and doing a lot of fact-checking.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Hi Gary,

    It was so good working with you. Thank you for sharing your thoughts and experience. You're a welcome addition to the Monetary Gold family.

    Mark

    Verified purchase
    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed July 14, 2020

    My investment was somewhere else for almost 3 years. I told the fellow who's working for Monetary Gold that I would like to transfer my account to them. He called and they transferred my account immediately. I transferred my money into Monetary Gold because I thought it will be a better investment for me for in 5,6 years. I watch the stock market all the time and I figured it out that gold is doing better. People are transferring into gold because stocks are fluctuating too much too frequently.

    I bought some investment in gold and silver from Monetary Gold and the process happened very quickly. The guy spoke to me and very openly explained to me how will it work. He told me give 4,5 years and my money will be better. I trust him because he's in this business. He seems to be a nice, honest person to speak to. He told me to call anytime if I want to or if I need any further information. I am curious to know if they send any statement about it or any information on how it is doing and how much growth is done.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Hi Sakina,

    I'm so glad we were able to get things transferred and set up for you. It's a pleasure to have you in the family.

    Mark

    Verified purchase
    Staff

    Reviewed July 13, 2020

    Monetary Gold was talking about ways to lessen the impact of this social unrest and whatnot on my retirement savings, so I started looking into it. They seemed to be nice people to work with after I got to talking to them so I stayed with them. I researched on their references and so far, seemed to be that they were treating me well. We converted some of my IRAs into precious metals. Silver and gold were the main emphases. The reps were very helpful and answered my questions. They were very professional. I have no problem recommending them to anybody else.

    Thanks for your vote!
    Monetary Gold
    Response from Monetary Gold

    Hi Keith,

    Thank you for the kind words. I'm so glad we could help.

    Mark

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    Monetary Gold Company Information

    Company Name:
    Monetary Gold
    Website:
    www.monetarygold.com