Monetary Gold

Monetary Gold

 4.9/5 (68 reviews)
Monetary Gold
4.9(68)
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Overall Rating4.9 out of 5
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About Monetary Gold

Monetary Gold is a direct precious metals dealer that can help you invest in gold, silver, platinum or palladium. It offers both cash purchases and self-directed gold and silver IRAs. Depository storage is available through Delaware Depository. You can contact Monetary Gold for a free coin guide, TSP guide or gold IRA guide to learn more.

Pros & Cons

Pros

  • Free shipping for new clients
  • Offers gold and silver IRAs
  • Large selection of investments

Cons

  • Not available on weekends or holidays
  • Prices not listed online

Bottom Line

Monetary Gold deals in precious metals. Clients enjoy perks like free shipping and access to workshops with trusted advisors. Customer service isn’t always available, but you can monitor your account online.

Monetary Gold Reviews

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Page 2 Reviews 5 - 35
Verified Reviewer Verified Buyer
Original review: July 11, 2022

All personnel were very friendly and professional. I had many questions as this is my first time with this type of investment. The process and options were laid out in clear and easy to understand terms. I look forward to future business with Monetary Gold.

Monetary Gold response

Hi Joseph, Let me be the first to congratulate you on your purchase. That's a big step. Thank you for sharing your experience. I'm honored to have your review.

Mark

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Customer increased Rating by 3 stars!
Verified Reviewer
Resolution response: June 29, 2022

I was able to resolve my concerns working with MG and feel they were fair in making good on my investments and providing a more in depth explanation of how my money was invested. I would still recommend that anyone looking to invest in precious metals do their research and understand the process prior to investing. For me, upfront pricing would have would have helped with my decision and might have avoided this "misunderstanding".

Original review: June 28, 2022

I went through the entire investment process with Monetary Gold (MG) and it went great until I received my statement and realized it was 50% less than my investment. When I contacted MG they told me a line of lies as to why it was showing less and was actually worth what I paid so I asked them to sell metals, gold and Silver, and was then told that I would lose 40% of my investment if I sold now and that I should wait 4-5 years. Then I purchased the metals at retail and that they only pay wholesale when you go to sell the metals. This would mean that gold and silver prices would have to go up 40% just to break even.

When you move money from one IRA to another the value should remain the same less brokers fees and account creation fees, not 40% of your investment. Monetary Gold will take your money, they win you lose. Ask to read their RECITALS (agreement), the section on Arbitration and Confidentiality. It's designed so if you do go to Arbitration and win you are not able to share the outcome with other investors. It's a huge scam ripping off investors money and getting away with it.

7 people found this review helpful
Verified Reviewer Verified Buyer
Original review: June 14, 2022

Our advisor was very helpful and took the time to answer all our questions. He listened to our concerns and put together a plan that gave us what we were looking for. I am very happy that my wife and I did this and only wish that we had done it sooner. Our advisor got us the best price for our metals purchase.

Monetary Gold response

Hi Jeffrey,

Welcome to the Monetary Gold Family. Thank you for the great review and for sharing your experience. We'll stay in touch and keep you up to date on how your metals are doing.

Mark

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Verified Reviewer Verified Buyer
Original review: June 1, 2022

I thank Mr. ** and his associates for being number one when it comes to service. When I ask questions, they are quick to answer with detailed information. They make sure that I understand the information so I will not be left out in the dark.

Monetary Gold response

Hi Philip,

That is so kind of you to say. Thank you so much for sharing your experience. Your words are well received. Here's to a prosperous future!

Mark

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Verified Reviewer Verified Buyer
Original review: May 12, 2022

I am so glad I was introduced to Di ** when I did last year as much portfolio with Monetary Gold has made incredible gains. She always takes time to explain and re-explain anything I have questions about. She has made me feel confident about my purchases with her company. I recommend her to everyone that needs help in investing because I trust her and her expertise. If you’re insecure about stocks or investment call Di **, you won’t be disappointed.

Monetary Gold response

Hi Linda,

Wow, that is a spectacular review. Linda thank you so much. I will pass this on to Di. She really does know her stuff. We'll keep you updated as needed to keep growing your investments.

Thank you again for sharing.

Mark

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Verified Reviewer Verified Buyer
Original review: May 5, 2022

First I would like to thank Jonathan ** & his staff being patience, professional, Informing how the Precious Metals Industry works and walking me through with courtesy. Definitely will be telling my friends, coworker & family about Monetary Gold Company. Easy investment service. Little upset I didn't do this earlier, you hear about investing strategies all the time however it's never too late to start. Thank you Mr. **!!!

Monetary Gold response

Hi Roy,

Thank you for the kind review. I will pass this on to Jonathon. As you said, it's always good to get started early, but it's better to get started than to not get started at all. It's pleasure to have you in the Monetary Gold Family. We'll keep you posted with updates and look forward to a prosperous future.

Mark

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Verified Reviewer Verified Buyer
Original review: May 5, 2022

Jonathan did a great job explaining and walking us through the precious metals purchase. He cares about his clients and takes a personal interest in making sure that their experience is meaningful and rewarding. We would and will recommend Jonathan ** and Monetary Gold to family and friends. Thank you Jonathan for being there when we needed a good representative to walk us through the process.

Monetary Gold response

Hi George,

Thank you for sharing your experience and a great review. I will let Jonathan know of your experience working with us. We'll also keep you updated on the markets. Welcome to the Monetary Gold Family.

Mark

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Verified Reviewer Verified Buyer
Original review: April 28, 2022

Monetary Gold is a great firm to do business with, they dot the I's and cross the Ts on everything with great attention to details. We highly recommend Monetary Gold to everyone, You will be very happy like we are.

Monetary Gold response

Hi William,

Wow! What a great review. Thank you so much. We do try to cover all our bases. Thank you for the recommendation. That says a lot.

Once again thank you,

Mark

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Verified Reviewer Verified Buyer
Original review: April 25, 2022

Overall great experience Jonathan D. The agent that helped me from start to finish (2 weeks) was excellent. He called and followed up. He explained the aspects to me and described the benefits of the different medals short vs long term.

Monetary Gold response

HI Michael,

Thank you for the nice review. I'm so glad it was a good experience. Let me be the first to welcome you to the Monetary Gold family. We'll keep you updated and look forward to a prosperous future together.

Thanks,

Mark

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Verified Reviewer Verified Buyer
Original review: April 19, 2022

Di contacted me after learning that my financial planner was not happy with my decision to invest in precious metals. She was very straightforward and helpful and answered all of my questions and the objections raised by my financial planner. It was a pleasant process.

Monetary Gold response

Hi Donald,

Thank you for sharing. I know financial planners don't like it when they can't make commissions off of selling us financial products, but I think the preservation of the "time" that you traded for your money is more important. Welcome to the Monetary Gold Family and to a long prosperous relationship.

Mark

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Verified Reviewer Verified Buyer
Original review: April 14, 2022

Monetary Gold representatives gives understanding so when you do purchase metals you are prepared. They meet every need for investing. Their professionalism and knowledge of the business is outstanding.

Monetary Gold response

Hi Randall,

That is awesome to read. Thank you for sharing. I will relay your sentiments. I look forward to a prosperous relationship.

Sincerely,

Mark

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Verified Reviewer Verified Buyer
Original review: April 14, 2022

If you are a first-time metals buyer like me, you might be overwhelmed for where to begin. Although I encourage you to do your due diligence, I would love to reassure you if you select Monetary Gold. Their record is perfectly clean, and their personnel reflect that with every communication. They are so well informed and excellent at explaining to someone who is a beginner. I intend to make more purchases through Monetary Gold, and look forward to their assisting me with my investments as well.

Monetary Gold response

Hi Carol,

I am so glad to hear about your experience. That's exciting. As a first-time buyer, yes it can be scary treading into new territory, but I'm happy that everything worked out for you and that there will be more purchases in the future.

Thank you for sharing your experience.

Here's to a prosperous future!

Mark

4 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 29, 2022

The entire process was explained clearly and was performed in a timely, professional manner. Johnathan ** was very knowledgeable and helpful from beginning to end. He represents Monetary Gold very well and I will recommend his services to others.

Monetary Gold response

Hi Frank,

Thank you for taking the time to share your experience. I'm proud of our associates. They do a good job of explaining IRS-approved IRA products regarding gold and silver. We look forward to a long prosperous relationship.

Thank you again,

Mark

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Verified Reviewer Verified Buyer
Original review: March 23, 2022

When I first made contact there was some sales pressure and it came when I had a lot going on with Family and Work which caused me to push back on the schedule some. After Jonathan ** and I got together the transaction went smoothly. I feel Birch Gold/Strata group took advantage of me and poorly invented my assets and I feel Johnathan has my best interest based on several well perceived conversations. This is business so let's see how Monetary Gold performs going forward.

Monetary Gold response

Hi James,

Thank you for the kind review and rating. I'm sorry to hear about your experience with Birch/Strata. I'm pleased to hear that we did better. I look forward to a long prosperous relationship. Any questions and we're here to answer them for you.

Sincerely,

Mark

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Verified Reviewer Verified Buyer
Original review: March 18, 2022

So far so good, Jonathan ** and Mrs. ** have been great in getting me started with Monetary Gold. I'm very excited about the possibilities that gold and silver will do for me in the coming years. Time to start something new, let's do this!

Monetary Gold response

Hi Joe,

Thank you for the nice review and rating. The future of Gold does look very exciting. I'm so glad you're a part of the Monetary Gold family. We'll keep you updated as needed.

Thank you again,

Mark

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Verified Reviewer Verified Buyer
Original review: March 5, 2022

When I contacted Monetary I thought that since I had a small IRA that I would be treated as such. Brandon and the rest treated me the same as if I had been a major investor. They listened to my concerns and helped me make the correct choices. I am very satisfied with their professionalism.

Monetary Gold response

Hi Julian,

Wow! What kind words. Thank you so much for sharing that. I will let Brandon know and thank him personally for you. I'm happy to hear about your great experience.

Sincerely,

Mark

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Verified Reviewer Verified Buyer
Original review: March 2, 2022

I contacted Monetary Gold about rolling over my retirement account into gold and silver. Jonathon ** the agent I worked with was very patient with all my guestions. Great company to work with. Highly recommend monetary gold.

Monetary Gold response

Hi Robert,

Thank you for taking the time and sharing such a great review. We're happy to hear that. If you have any new questions please feel free to ask. We look forward to a long prosperous relationship.

Sincerely,

Mark

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Verified Reviewer Verified Buyer
Original review: Feb. 17, 2022

I have worked with another company on the purchase of precious metals. I have found my recent business with Monetary Gold to be far superior. Value for money was much better. I found the staff to be sincerely interested in answering my questions. They were well organized and guided me through the paperwork and overall process with efficiency and alacrity. They were sensitive to my erratic and busy schedule. I look forward to a long term relationship with Monetary Gold.

Monetary Gold response

Hi Mark,

Thank you for sharing your experience. I am delighted that we exceeded your expectations. We look forward to a long relationship with you as well.

Mark

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Verified Reviewer Verified Buyer
Original review: Feb. 10, 2022

I am super delighted to have discovered Di ** and Monetary Gold. I have been a piker at metals investing and I have mostly fumbled along on my own. With Di I have found someone I can trust, to curate and make suggestions for me, answer my newbie questions patiently and knowledgeably, and who projects enthusiasm and professionalism along with a heavy dose of genuine care. I would highly recommend her and this company. Classy!

Monetary Gold response

Gina,

Thank you so much. That's awesome. Di is one of our best. We'll keep you up to date with how things are going in the market. We look forward to a long prosperous relationship.

Sincerely,

Mark

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Verified Reviewer Verified Buyer
Original review: Jan. 7, 2022

I recently rolled over a portion of my 401K with Monetary Gold to invest in precious metals. This is the first experience I've had with this type of investment. Jonathan ** and Andrea ** were both very professional and provided information that allowed me to research in advance of our meeting. They were both very thorough in providing, and explaining, the process and the required documents, answering my questions with knowledge and clarity. Recommendations were presented that were best suited to my situation. Never did I feel pressured. The customer service provided was exemplary.

Monetary Gold response

Hi Karen,

Thank you for sharing your experience. What a pleasure it was working with you. We welcome you to the Monetary Gold family and look forward to a long vibrant relationship.

Thank you again for the wonderful review.

Mark

2 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Dec. 29, 2021

I had a good experience with Monetary Gold. Their reps were forthright and gave me some information I needed to know. They were friendly and there was no pressure. They did good job.

Monetary Gold response

Hi David,

Thank you for posting your experience. I'm so glad to hear about your great experience. We look forward to a long prosperous relationship.

Sincerely,

Mark

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Verified Reviewer Verified Buyer
Original review: Dec. 28, 2021

My wife put in a certain amount of money on Monetary Gold, but then that was not what she ended up with in the amount of gold and silver that she purchased. It was almost cut in half and she was really very upset about the whole deal. I purchased from them as well and my experience with their reps was pretty fuzzy. There were some things that could have been divulged a little bit more fee-wise and that might have affected the way we conducted business with Monetary Gold. Also, when we were looking on their website, we couldn't find the gold products that we bought at all which made us think that maybe these things weren't real.

4 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Dec. 19, 2021

I had concerns on how to handle RMD distributions from a metals account. After discussions with Monetary Gold representatives, especially Jonathan ** and Chris ** I was satisfied with the process described and have been very satisfied with how the company has handled my account. I would highly recommend Monetary Gold to anyone interested in investing in precious metals.

Monetary Gold response

Hi James,

Thank you so much for the great review and rating. We'll stay in touch and keep you up to date on your metals. We're proud to have you a part of the family and look forward to a long healthy relationship.

Sincerely,

Mark

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Verified Reviewer Verified Buyer
Original review: Dec. 16, 2021

Everything was fine with my experience with them. Everybody was aboveboard. I had to change delivery places on the shipment and it came just as expected and even came faster than I expected. I'd recommend them. It was fairly simple for an old codger like me. I was able to figure it out, so anybody else could, too.

Monetary Gold response

Hi John,

Thank you for such a nice review and for sharing it with the world. It's so good to have you in the Monetary Gold family. We'll stay in touch and keep you up to date on how things are going in the metals world.

Thank you again,

Mark

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Verified Reviewer Verified Buyer
Original review: Dec. 15, 2021

My experience with Monetary Gold dated 12/15/2021 today was as good as I comprehend it should have gone. Jonathan ** helped me understand and assured me that all the precious metals invoiced would be there throughout time at the Delaware Vaught and nothing to worry about. He made me feel more comfortable about the choices I made.

Monetary Gold response

Hi Deborah,

I'm so glad to read such a nice review. Thank you so much for sharing. It's gratifying to know we did a good job. Welcome to the Monetary Gold family. To a profitable and safe future.

Mark

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Verified Reviewer Verified Buyer
Original review: Nov. 28, 2021

My husband and I recently researched investing in precious metals. We needed a highly-rated firm with a personal interest in our needs: someone with experience and patience to answer our many questions and help guide us. We found both with Monetary Gold and Nicholas **. After our decision to proceed, Andrea ** assisted us in the paperwork, which made the transition easy for us.

Monetary Gold response

Hi Linda,

Wow! Thank you for sharing. What a great review you left for us. We welcome you to the Monetary Gold family and look forward to a long prosperous relationship.

Mark

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Verified Reviewer Verified Buyer
Original review: Nov. 24, 2021

We were looking for the right place to put our IRA that would hopefully be a shelter in a storm. In each conversation with Brandon, the senior account executive at Monetary Gold, we had a growing sense that we had found the right harbor. At no time was any pressure put on us so that we would feel rushed into a decision. It was a matter of his gracious presence, broad knowledge of the world of finance, and genuine interest in our well-being whatever we might decide to do. He invited us to explore with him, ask any questions, and naturally we did look at options with other institutions. But we always felt at peace with his competence, openness, and true respect for our desire to discover the right path for us. With his good-natured and easygoing accompaniment, we were led over a period of time to open an account with Monetary Gold. We are glad and at peace about it. Kathleen M.

Monetary Gold response

Hi Kathleen,

Thank you so much for such a great review and thank you for sharing the details. That was really nice. We look forward to a long prosperous relationship.

Sincerely,

Mark

3 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Nov. 17, 2021

As a first time investor, with a special mention to Brandon ** and Charles **, my decision to choose this firm and the process was seamless. Brandon and Charles were extremely informative and patient with many questions that I posed. Through their calming demeanor and kindness throughout our phone conversations, I felt I was making the right choice to invest with as well as join the Monetary Gold family. Happy trails to the family of investors at Monetary Gold! May we all see our fortunes real soon. God bless us all.

Monetary Gold response

Hi Anastasia,

Thank you for sharing with us. I'm so glad you're a part of the Monetary Gold family. Happy trails to you as well and thank you for sharing such a nice review.

Mark

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Verified Reviewer Verified Buyer
Original review: Nov. 9, 2021

It has been truly a pleasure working with Monetary Gold, From the beginning they took my information and contacted my 457 plan and had it transferred to my new account with them. It could not have been easier. I have been impressed with their professionalism and speed with which they put together this deal. Sincerely, Renee **.

Monetary Gold response

Hi Renee,

Thank you for kindly sharing your experience with us. The process is quite daunting sometimes, so I'm so glad it went easy. I so appreciate your comments.

Thanks,

Mark

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Verified Reviewer Verified Buyer
Original review: Nov. 9, 2021

It was a experience dealing with him. Jonathan answered all my question. It was a easy transition to move money from my IRA to an IRA Monetary Gold account. They did all the paperwork. Then got back to me when done.

Monetary Gold response

Hi William,

It was such a pleasure doing business with you. Welcome to the Monetary Gold family. We'll stay in touch and keep you up to date. Thank you for the great rating.

Mark

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Monetary Gold Company Information

Company Name:
Monetary Gold
Website:
monetarygold.com