
Merrick Bank Reviews
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About Merrick Bank
Merrick Bank specializes in programs for those looking to build or rebuild their credit. It also provides consumer finance options to marine, RV and horse trailer dealers. With its merchant acquiring services and independent sales organizations, it supports a wide range of merchant categories and offers multinational and dynamic currency services, next-day funding and daily reconciliation.
Visit merrickbank.com- Cards and loans for low credit scores
- Financial education resources
- goScore program
- Minimum $25,000 for CDs
- No balance transfers
Merrick Bank Reviews
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Reviewed June 21, 2025
Merrick Bank credit card is a wonderful card. I am a delighted customer. It’s one of the best credit card that I currently would recommend. Please apply and you will see. I’ve been with Merrick about one year and all through it’s been great. I am pleased with my credit amount the customer service so I’d like to give praise when it’s due. Thank you Merrick and I will continue being a loyal customer.
Reviewed June 19, 2025
The satisfies my needs. Great card they gave me a credit line increase which helped when I was in Florida. Customer service is caring and willing to help with the customers issues or requests. I remember seeing Merrick Bank years ago, My dad had a card from Merrick bank. I feel close to Merrick bank when I lived in NY. Thank you for helping me with my financial needs and to have the card when I need it.
Reviewed June 19, 2025
Would definitely recommend to a friend, my experience with Merrick has been great, great customer service, met all my needs. Easy login to review my account, love paperless statement. Loved that my credit limit doubled in six months. Great for anyone starting out and try to build credit, so I would high recommend Merrick for anyone trying to build their credit.
Reviewed June 18, 2025
So far, I have been very pleased with my dealings with Merrick Bank. Merrick Bank has lived up to its agreement to me. I have been a customer for about one year and I would like to use Merrick Bank to pay off my other two cards and then keep the Merrick card.
Reviewed June 18, 2025
Merrick Bank MC is without a doubt one of my top 2 favorite credit cards. In fact, they honor time/longevity in keeping an excellent payment history with prompt reviews for updates to your credit limit -much better and faster than ANY card I’ve ever had before! Okay so I think that officially makes them “NUMBER ONE!.” Yes, I highly recommend them!
Reviewed June 18, 2025
While I liked the initial idea of doubling my credit the APR is way to high and the limit is way too low. I should not be paying that high of interest on a new card. It's predatory. Lower my interest rate and lower the annual fee by 2/3rds!
Reviewed June 18, 2025
For a first time customer, I am truly impressed with the service that I have received and look forward to a long relationship with you. I like all electronic communication, but know that when I need a customer service representative they are available and willing to help. At first I had trouble using the card at some establishments and that has not been resolved, but elsewhere the card is great.
Reviewed June 18, 2025
Very helpful with unauthorized charges and Very communicated with what was going to happen with the account and card. The notifications were quick and will recommend to others. I'm please with the service.
Reviewed June 18, 2025
The card offers a seamless user experience, with an intuitive app and excellent customer service. Transactions are processed quickly, and the card is widely accepted, making it a reliable choice for everyday use. While the annual fee is reasonable for the benefits provided, the interest rates are slightly higher than average. This card is best suited for those who pay off their balance in full each month to avoid interest charges.
Reviewed June 18, 2025
I am very pleased to be able to work with Merrick. I have been satisfied with my experience and would definitely recommend a friend. My interaction with associates has been pleasant and the ease in paying my bill each month on-line is extremely user friendly. I enjoy having all the information I need for my account at my fingertips.
Reviewed June 17, 2025
To whom it may concern. I am writing this review based on my experiences using the Merrick bank app. I’m very happy with the ease of use and all the features that it has. I had this credit card before and I’m so glad I got it again. Thank you for allowing me to have your card again. I’m looking forward to having this card for a long time. Thank you again for such a great product.
Reviewed June 17, 2025
The payment service is horrible!!! I would make my payment on a Friday at 7 am and the funds were not taken from my bank until Monday and they would mark my account late. When I paid my card off I noticed my available credit did not go back, I called and was informed my account was closed due to excessive return payments and late payments. I never received any communication to the fact and was told that was all that could be done. Worse experience I ever had with a credit card company.
Reviewed June 15, 2025
My credit limit was increased without my request or consent. While I’ve always made payments on time, it’s important to be cautious. If you ever miss just one payment or your balance slightly exceeds the limit, they report it immediately to the credit bureau. There is no leniency or consideration for loyal customers. I’m looking forward to paying off the balance and closing this account.
Reviewed June 4, 2025
I am very happy with the services received from your card. Access is very good and timely. When an issued was presented, they got right on my concerns and worked to resolve the issue. I have access 24/7 and can update any changes to my account. Alerts were added to notify me if any changes happened during my time card was not in use. Thank you for your service.
Reviewed June 4, 2025
I wanted to take a moment to share my thoughts on the app's current design. Unfortunately, I feel that it appears quite outdated. The font choices give off a vintage vibe that doesn't align with modern aesthetics, making it seem less appealing. Additionally, the overall organization of the interface feels cumbersome and lacks the sleekness that users have come to expect from contemporary applications.
To put it frankly, the dashboard is quite unattractive. While I haven’t encountered any technical issues with the company or its services, I sincerely wish that the visual presentation could be improved. A fresh, modern look would not only enhance the user experience but also reflect the quality of the products and services offered. It would be great to see updates that bring a more polished and engaging design to the app. Thank you for considering my feedback!
Reviewed June 4, 2025
I l love my card. Thanks for giving me a second chance. I enjoy the perks, Looking to increase my balance in 6 months as long as I am paying on time. Easy access online and easy to read. Payments are easy to make. I would recommend to family and friends.
Reviewed June 4, 2025
I find the online app easy to use and see my payments posted quickly. He only thing missing is a rewards program. I also appreciated the increase in available credit. I know it was part of the online offer, but it was nice to see it happen without my having to request it.
Reviewed June 4, 2025
I never asked for this card. Spoke with fraud department and it was not successful. I only have a balance for annual fee and will soon go to collections. I will definitely get an attorney for this! I will never tell anyone about this service. I'm wasting so much time when I didn't even for this credit card.
Reviewed May 28, 2025
Great service and always there when needed. I would recommend them to other people. There is never a wait time and there is online services. It helps when you are busy. It is a simple process and since life is busy, it’s easier.
Reviewed May 28, 2025
Merrick has been great so far. No issues with purchases or the card. Online services are easily accessible and convenient to use. Overall a good experience thus far. Would recommend to friends and family.
Reviewed May 28, 2025
It's good service, it's a friendly and easy-to-access bank. It allows you to quickly resolve any questions or issues online. The support staff is very friendly and patient. Its system is also very secure and sends notifications in a timely manner. It's easy to apply for their products, and I liked that the cards can be personalized. It makes you feel important. I really like it. I truly recommend it.
Reviewed May 28, 2025
I would definitely tell a friend because it has been an easy process and helps me with my credit. They check and if your payments are made on time they will increase credit limit in a decent time frame. Very happy with my credit card. Recommend this to anyone. They listen and care about helping you get on track.
Reviewed May 28, 2025
The person I spoke with was very knowledgeable, professional, patient and helpful. After checking my information, he carefully explained what had happened and then he worked with me to come to a adequate solution to my inquiry. If perchance I needed help with any other service, I would like request to speak with the same person.
Reviewed May 28, 2025
When I got my card it was fast then within the 6 months I got my increase with no problem and that's what I enjoyed about it which was very good. With no hesitation it was increased so I'm very satisfied with them and would recommend all my friends and family to them.
Reviewed May 28, 2025
I love that the card terms were straightforward, I received a credit limit increase based on my payment history within the time frame I was promised, which was awesome. The app makes it extremely easy to keep an eye on everything. Plus it makes it very convenient to make monthly payments.
Reviewed May 28, 2025
I'm very glad to be a valuable customer to your bank/business despite the arrogant other consumers or companies that are involved in the same business. I appreciate that you make a difference in making good decisions that make your business and ethics expand. There were so many things that conspired with my name and former business that were either corrupt or neglected the purpose of why a business does these kinds of things to help people in financial distress. Therefore, you guys get the same respect back so most people will do the right thing and do there part. Greed is what causes downfalls, policies are what you demand, agreement are made and bond stay true all in demand of fairness.
Reviewed May 26, 2025
Thank you for believing in me, especially during my present circumstances. I was suddenly unemployed. I had just relocated to another state and was told I didn't qualify for unemployment benefits. I was able to continue to pay my Merrick credit card on time. This card has been a blessing. My drought will be over very soon. I'm returning to work next month. Thank you, Merrick Bank.
Reviewed May 22, 2025
They have serviced me well, I am pleased. I started out with 1100 limit, after 6 months they doubled my limit. At some time after that, they extended my available credit, they said it was because of my excellent payment history. I would definitely recommend them to a friend or relative.
Reviewed May 21, 2025
As a surprise, a friend of mine made a gift deposit and Merrick took it as a scammer & boom.. account closed. If they were that concerned, other measures could’ve been taken. My payments were never late and I was a good customer. I thought that financial institutions wanted to keep customers and not treat them like I was treated. I would love to have the account open again but I will not pay any late fees as I don’t believe they were my fault.
Reviewed May 21, 2025
I’m very happy with my card. I can make purchases online and at the store. They have very pleasant phone etiquette and make sure your issue gets solved. If you get your payments in on time they give you a higher credit and sometimes that helps a lot. Especially in between pay days. I’m really glad I got this card. No annual charge.
Reviewed May 21, 2025
My experience with the Merrick Credit Card had been helpful and a financial relief! It has me to get ahead in paying my bills and be financially stable and as well as responsible. You can't go wrong with the Merrick Bank Institution, an institution that is invested in you as you are with them. You can lose!
Reviewed May 21, 2025
Sometimes it is a bit difficult to get fast customer service assistance. There shouldn't be extra charge for foreign transaction. Another thing is payment should be activated right away instead of waiting for few days before we can resume using the credit card. Overall the services and benefits associated in using the services is generally beneficial. Thank you.
Reviewed May 21, 2025
I am very pleased with Merrick Bank Credit Card. It's easy to make payments and I have online access anytime I need to check balance and etc. I highly recommend this card. I got card for emergencies with no intention of using everyday, however I like it and I use it as my primary card and I am happy with the payment options at the end of the billing cycle.
Reviewed May 21, 2025
You gave no notice of canceled card whatsoever and then it was canceled without even a late payment and yet it still shows active when I login and there is no customer service number to reach. It would have been helpful to have a number to call or a message in my message center stating what happened and why.
Reviewed May 16, 2025
Merrick Bank gave me a chance to start building my credit and proving myself. I’ve made all on time payments and my credit score has went up. Also if you have so many on time payments, I believe it is six in a row they will give you an increase in the amount of credit on your card.
Reviewed May 15, 2025
I appreciate y'all taking care of me. I would highly recommend y'all to anyone .You're so willing to help me understand things. I enjoy doing business with y'all. If I need help or have a question you are eager to fix the problem. It is completely comfortable talking to y'all. Thank you so much for your help.
Reviewed May 14, 2025
I would recommend Merrick Bank to a friend. So far, my experience has been wonderful with them. Customer service has been exceptional, and they've done everything that they've said they'd do, like raised my credit limit when they said they would. I'm happy with them. Thank you for experience Merrick Bank.
Reviewed May 13, 2025
Easily manage online account and payments. Have had no issues with credit card or services. Have not had to contact Merrick related to any issues with services or account. App is fair and user friendly as well as easy to navigate. I would recommend to friends and family. Will continue using this service.
Reviewed May 10, 2025
The entire experience with Merrick Bank has been stress free and easy. The terms and conditions are fair and the transactions have been flawless. The payments and charges related to my account are clearly outlined each month and there are no hidden charges. Thank you for such a wonderful experience.
Reviewed May 9, 2025
They did what they said they would do. After six months and my faithful payment practices, they raised my credit I've been able to make purchases without worrying about not enough purchasing power. I recommend this card to anyone attempting to rebuild their credit. They truly make it easy. Thank you for this wonderful opportunity.
Reviewed May 8, 2025
Found my 5th wheel and went through Merrick Bank for funding. My experience with Merrick Bank has been very easy and trouble free, would highly recommend to anyone looking for a loan from Merrick Bank. It was almost hard to believe how easy it was getting approved for a loan.
Reviewed May 7, 2025
I have been very pleased with Merrick. They are very quick to help with any questions or problems. I would recommend them highly. They increased my credit limit without me having to ask. I am very grateful for that. I appreciate how easy it is to use their app. It's pretty simple to use.
Reviewed May 7, 2025
I have been using my credit card for about a year now and am satisfied with the service. I particularly like the app and the text notifications are very helpful. I do wish the interest rate was lower but is on par with everyone else (which seems to define the term usury, but I digress).
Reviewed May 7, 2025
I don’t like talking to people so I love that the app is very user friendly. I like the texts and emails I receive to confirm payment. I am building up my credit and I am appreciative for this credit card. And I am very pleased with my credit availability going up.
Reviewed May 7, 2025
All interactions with the bank have been exceptional. Prompt response to all interactions. Very straight forward information from the bank and in all available documentation. Would do it all again if I was a new customer. Thanks for your assistance and support. Card is very useful for all transactions and it is recognized every place I tried using it. Very useful and meets all my needs.
Reviewed May 7, 2025
Since I received the Merrick card I have been able to manage my monthly auto pays and plan out better payment strategies. I just want to say thank you to Merrick Bank for helping me rebuild my credit. The use of the Merrick card I received has helped me plan my monthly bills and payments. Thank you. Janie
Reviewed May 1, 2025
My experience, so far, with Merrick Bank has been really great. Merrick offered credit to me when other banks were saying no. And, I was given a credit limit increase after making on time payments for the first three months or so. I am very happy with Merrick Bank and look forward to many more great experiences. I will recommend Merrick Bank to anyone asking for credit card advice.
Reviewed May 1, 2025
I would definitely recommend a friend. Merrick is a good credit card. I wasn’t denied when I applied for the card, so I knew my credit score had to be pretty high I would recommend anyone applying for a credit card to try Merrick Bank first because they might have a better chance of getting approved.
Reviewed May 1, 2025
I'm very thankful that you gave me your chance with a credit card being my past you know I've not been the greatest. As you get older you realize what your credit means to you and you guys are fantastic about things. I love the fact that I have the credit card. It helps out in many ways and it's nice that I could pay it off before the due date and I don't have to wait for a bill to come in the mail and say you only can pay this amount. And I'm very satisfied with everything. Eventually my credit will go up and now I'll get a bigger balance whatever however that works and I'll keep making my payments and I'm very thankful that you took a chance on me.
Reviewed April 30, 2025
When I signed up for this I flat out told you I get disability. My check doesn't come in until the 3rd of the month. My payment is due on the 1st. Then you charge me because the payment is late. How can I pay the bill if I don't get paid until 2 days later? You shouldn't charge fees when it's not my fault when I get paid.
Reviewed April 26, 2025
I absolutely love how honest and on point Merrick bank is. If they say there going to higher your amount in 6 months if no late payments they do on exact date. My other cards I had to ask. Also I never have to wait to speak to representative. They answer in seconds. I highly recommend Merrick bank. This company keeps a close eye on their customers' accounts and they keep their word. Make payments on time and they do what they say about taking care of their customers.
Reviewed April 24, 2025
I'm so pleased to be with the Merrick family. Your customer service is top notch. I try to keep my balance low. But vacation in July may change that. Anyways have a great day and thank you and have a blessed day.
Reviewed April 24, 2025
I'm really happy how easily I am able to take care of my banking online. I'm retired so I didn't grow up with everything that's been available in the past 20 years and it seems that people setting up some websites don't understand that or even care, but your site is easy for me to navigate, Thanks.
Reviewed April 23, 2025
So far it has been very good. No problems whatsoever! I was so happy to be given the chance to get My credit score back to where it used to be... Getting there. So, thank you! Yes, I would recommend to friends. I will definitely tell my friends about this card and bank.
Reviewed April 23, 2025
Someone put a credit card in my name and you guys took 200.00 out of my bank account for a fee and I called you guys 4 or 5 times and everybody I talk to keeps saying we will send it to you, I canceled the card, but I still get statements from you guys, never did get my money. Very disappointed with you guys.
Reviewed April 23, 2025
They are very nice and take care of all my problems. The customer care group are very friendly. I can't say enough about how friendly they are. Or how helpful they are. Oh and they speak english. I can't think of anything else to say except if you're looking for a good credit card I recommend Merrick Bank. They are the best.
Reviewed April 23, 2025
I use my card every time I go out. Never have a problem. Statements are always on time and the payment is easy to make. I check my card every day and never have a problem. Highly recommend this card. If you are looking for a good card try this one.
Reviewed April 23, 2025
I have six credit cards. This is a major go-to card for me. The reason being it's so easy to make my payment online. The others are not so easy and I do not use them as much as I do my Merrick. I've had no issues with this card at all. It's actually a joy to possess and use and pay.
Reviewed April 23, 2025
My daughter Tracy does my book work, has no problems with Merrick Bank. Easy to work with, nice employees. I would recommend this bank to my friends. I checked over my stuff today, everything managed easily, and I then you. Thank you for your great service. Any questions, email me, I don’t answer phone.
Reviewed April 23, 2025
Fast, fair and honest. I got the credit I needed and I got the card. It was that easy. Applied online. Get the amount of money you need to start a new line of credit the you on time, makes credit score climbed to a level and hold pay off and score goes higher.
Reviewed April 23, 2025
This company is fantastic. They do as they say they are going to do and that is hard to find. The app is easy to use and easy to navigate. I already got my credit increase as promised. This company is the real deal and helps their consumers. Love it!
Reviewed April 12, 2025
Definitely would recommend this card. I just started with Merrick, but overall I have been happy with this bank. Will definitely give a another review when I have been using this company for my Merrick credit card.
Reviewed April 3, 2025
I am blessed enough to make large payments but feel like it is punitive to have to wait 5 business days for the credit to be available. I wanted to use this card to pay bills but am going to cancel as soon as it is paid off because of having to wait for credit availability. I have a Visa card that does not so this I am currently using that card and will be closing account asap.
Reviewed April 2, 2025
Very easy to get and pay monthly charge, flexible minimum payments and a great starter card, should definitely suggest to a friend who is in need of fast help and I like the fact it's building my credit from scratch, it's very flexible on your income and doesn't take an already good credit score to qualify.
Reviewed April 2, 2025
The online payment site is very user friendly and full of important information which is easy to understand. I appreciate the credit increase and not came just at the right time. My dog was sick and needed some veterinary care, which I was able to afford because of Merrick Bank's generous credit increase. Thank you very much Merrick Bank.
Reviewed April 2, 2025
Very happy with the person who helped me! Resolved everything in a short time. Very courteous and explained everything to me. Just waiting for my statement to o make my payment. Will continue to use my credit card. Thank you for your patience and understanding and the handling of my account. I was very pleased.
Reviewed April 1, 2025
Many times I have tried to use this card and it was declined each time. I have and had plenty of available credit. I will not be using this card again. I plan on paying off the balance and then not using it again. It didn't matter if I tried to use it online or in a store. Very embarrassing to say the least.
Reviewed March 28, 2025
I’ve had a great experience with my Merrick Bank credit card and have been able to rely on the service at any moment needed. I would recommend it to anyone. It is a solid and reputable company to have on your side in a time of need and you can count on them to help you get through it.
Reviewed March 27, 2025
Easy application with a nice starting credit amount. After only 6 months the increased my credit without having to request it. It is nice to deal with a company that recognizes your good payment history. Sometimes it's hard to put yourself out for a credit card knowing that every credit heck hit you. Merrick was well worth the chance.
Reviewed March 26, 2025
You have been honest and very easy to understand. Glad I signed up. Statements are easy to read. Security has been awesome. Gave me more freedom to shop and hopefully the interest rates will decrease some in the near future😁. Thank you for the opportunity to own this card. Very pleased.
Reviewed March 26, 2025
They are giving me a chance to rebuild my credit. I am very grateful for them to have faith in me. I have had my credit amount doubled just recently. It’s nice to work with such nice people. I would definitely recommend Merrick to everyone. I can’t say enough kind words about them.
Reviewed March 21, 2025
I'm happy with this card like Mike and pay my payment and it's taken care of right away. So I can act like it together higher amount to you. That would be nice that would appreciate it. Thank you for everything you do. I would like to get a high amount to news so I can get rid of some of my other cards. Thank you.
Reviewed March 20, 2025
Love this bank. They have given me a chance to help improve my credit. I got a double credit increase. I would recommend Merrick Bank to anyone that is going through a financial hardship. Based on my credit history I qualified for a nice credit limit and after making my payments on time each month my credit limit doubled.
Reviewed March 20, 2025
The Customer service is A+ and the best I have seen in a long while. I highly recommend that you an account with them. You will not regret it. What I mean by best is that they make you feel like a person and not a number. You feel you matter.
Reviewed March 20, 2025
Very nice to be approved first time after completing chapter 13 bankruptcy. Application process was easy and very fast. App was very easy to use and provides great monitoring information. The finance charges are extremely high in my opinion - the only negative. I don’t have anything else to say other than I’m glad to get my credit back on track and can’t wait to increase my FICO score.
Reviewed March 19, 2025
The Merrick Credit Card is a trustworthy credit card. It is easy to use and work with. The monthly statements are clear and easy to understand. The credit increases have come as promised. I appreciate the opportunity to use the card and would definitely recommend it to someone with less than perfect credit.
Reviewed March 19, 2025
I love my Merrick card and the double your limit is a wonderful perk that I’m appreciative of! I would use my card more often and for everyday purchases if I also earned rewards. Maybe that’s something that could be implemented in the near future? The app is great and I can keep a close eye on my account very easily. I would recommend Merrick.
Reviewed March 19, 2025
They trust me and I trust them! Simple. They raised my credit limit without me even asking! Yes I would definitely recommend them. They keep me informed about everything. They recognize me often. Keep me updated on anything I need to know. Hopefully we do business for a very long time.
Reviewed March 19, 2025
I have had Merrick Bank for a short period of time but I can honestly tell you they are hassle free. Easy webpage to pay or make any changes to your card and customer service is very helpful. I enjoy this card and hope to keep it for many years to come.
Reviewed March 19, 2025
So far so good, I’d definitely recommend them. I’m rebuilding my credit since the pandemic caused a financial hardship for me. My APR and minimum payments are low and affordable for my income size. They doubled my line, as advertised, automatically after 6 months of on time payments. The app is easy to use, I can make payments, check my transactions, see what my available credit is, and also look at my current credit score. I also get text notifications when there is a transaction.
Reviewed March 19, 2025
The only card that delivered what it promised. I followed the guidelines; so many on time payments and my limit doubled. Worked great and opened doors for me. My score increased and I was able to o gain better cards at lower rates. Delivered 100%. If you’re just starting out this is a good card for you. Once established keep the amount owed low or at a zero balance to keep the line open.
Reviewed March 19, 2025
Merrick Bank is the first line of credit that I had in a while and I am so happy to be connected with them ! I have been very satisfied with being a cardholder for Merrick Bank! I love my experience with Merrick Bank, the rates everything. I would definitely recommend Merrick Bank to my family and friends. Looking forward to a continued service through them!
Reviewed March 13, 2025
This card has given me a huge chance at rebuilding not only my credit score, but my life in general. I don't feel as stressed out about bills, knowing I have a small backup plan set aside. I really appreciate Merrick Bank for giving me a chance. I even got a credit balance increase after months. Not many card companies do that anymore.
Reviewed March 12, 2025
I am very pleased with my credit card. Looking forward to an increase to utilize it more. I would definitely refer the card to a family member or friend. I am looking forward to utilizing my card more while traveling this summer. Once my limit is increased, I'll use it more.
Reviewed March 12, 2025
I look forward to dealing with you more and more, and when I am eligible for an increase in my credit limit, I hope to work on that. I will tell my friends about you because you are easy to deal with and you are honest in your dealings as well, so I would like to thank you again.
Reviewed March 12, 2025
I'm very pleased with Merrick. One of the best credit cards I have. Wish they would give higher credit more often. My card comes in handy when I need it the most and customer service answers all questions. The fees and interest could be lowered and limit raised on my account and I'd like to transfer my other cards to Merrick and only keep one card.
Reviewed March 12, 2025
There's a new hard inquiry on my credit report from an indigo and she couldn't take it off. This is my second fraudulent activity on my account from indigo... of which I DON'T HAVE!!! I never signed up for it, and now my credit score has fallen into the red because of it!! n
Reviewed March 12, 2025
I'm very happy with my Merrick Bank Account.. I love using the app to manage my account. I love that I get a quick reminder that my payment will be deducted from my bank account! Had to call Customer Service once, and they were very quick to answer and help me resolve my situation!
Reviewed March 6, 2025
My experience after having this card for so long always on time. Never an issue until I had a medical situation and had to file disability in 39 yrs of working. Never had to and Merrick Bank showed no empathy on assisting me with regards to making payments etc. They sent me to collections and I made an agreement. Paid and closed. I highly recommend you look into this card heavily prior to applying. Customer service is everything and they don't exemplify that which is sad when you really need them to step up. It was a very poor experience.
Reviewed Feb. 24, 2025
It is unethical what all CC companies do to the consumer. You offer to lead and then when we take you up on that offer, you penalize us why talking 1/2 of our payment. I finally froze my account and make $100 a month payments and they take $50 of my $100 payment of that so it will be a few years until it's paid off. I have learned my lesson and will never again borrow money and make banks wealthy. It is a trap designed to keep you a slave. Borrower is always slave to the lender.
Reviewed Feb. 11, 2025
I have been a loyal customer and had never been late on my payments. 1 time last month I had an issue with my bank account which caused me to be less than 24 hours late on my payment. I called your customer service number a few days before the due date to see if there was something you could do to help me avoid a late fee and the guy I spoke to was very short, not nice at all and refused to try help.
Reviewed Feb. 3, 2025
I have been very excited with my experience with your Bank. I would offer and extend a invite to any of my friends to try your bank. The mobile app is a piece of cake to use. The instructions on how to use your app on android is easy to read and easy to use.
Reviewed Feb. 3, 2025
I have had nothing but a wonderful great experience since starting to do business with Merrick Bank! The perks of six on time payments helps my credit improve immensely! Everyone in your customer service dept., is very knowledgeable and helpful! Every time I’ve needed assistance it came with knowledge and the utmost professionalism! Your app is wonderful as well! I use it all the time! Everything at your fingertips!
Reviewed Feb. 3, 2025
I was immediately alerted for 200 plus charge to my local WALMART. I really appreciated the alert. I had recently been fraudulently attacked through my bank. So I was really anxious. This experience with your bank was very helpful. The charge was ok. And I actually spoke to someone. Most older people prefer to talk to someone without a lot of prompts.
Reviewed Feb. 3, 2025
The complete process start to finish was simple. The application was simple and very easy to fill out. I received the card quickly and had very little trouble to activate. The interest rates are a little high but manageable. A great incentive to apply for the card was the fact that after making my payments on time for 6 months my credit limit would be increased by double.
Reviewed Feb. 1, 2025
I Have had a good experience with Merrick Bank Card. Anytime I have called customers service they have been very knowledgeable and polite. I love this Card. I would definitely recommend it to friends. It was easy to set up online notifications and to pay the bill online. I liked the upgrade in credit line after 7 months. It came in extremely handy at the last minute. I like the fraud protection and all of the extra features included with the card. Kudos to Merrick Bank.
Reviewed Jan. 31, 2025
I am thankful to have this card. I got it as an emergency card. Already had some minor emergencies. Not the best interest rate, but the only bank to actually raise my limit! Was unsure but very satisfied. I have not tried to set up their online account info so that may change my feelings.
Reviewed Jan. 31, 2025
After a year I received an increase for on time payments. I've never had an issue and it's nice to have it if I need to use it. Inflation has been through the roof with everything I purchase that I would deem a necessity is twice the price it was a year and a half ago. Thank you!!
Reviewed Jan. 31, 2025
Whenever I call Merrick, the representatives are always kind and helpful! And the automated system is very efficient and easy to use! Even paying my bill on the automated system! Thank you. I also like that Merrick can be reached at any time of day or night! Please keep doing what you’re doing!
Reviewed Jan. 31, 2025
I plan on cancelling my card before the annual fee is due. I have other cards with no fees. My credit has improved, if I don't hear from you I will understand, the annual rate is also very high. That should be enough! That is all I have to say. I expect nothing.
Reviewed Jan. 31, 2025
I always pay ahead of time and after six months got an increase of credit. I Was able to get medications badly needed. This was a Lifesaver. I would recommend this credit card to anyone trying to rebuild their credit. And improve their credit score. This day and age it’s extremely important for big and even small purchases.
Reviewed Jan. 30, 2025
I love this credit card !!! Can't wait for another credit line increase!!! In fact the next credit line increase will allow me to 🪓 chop up 2 other credit cards!!? I've got 13 credit cards in excellent standing!!! 13 is too many, mom says!!!!
Reviewed Jan. 30, 2025
I have not had any issues at all. I think the online banking is great. It's easy to understand. I appreciate Merrick Bank and the service it provides. And I hope to have a great banking relationship for a long time to come. Making payments on my credit card is very easy and I love that I can tap it to use it. Thank you so much for everything.
Reviewed Jan. 30, 2025
To date They have been very fair with me and have treated me with respect and have been accurate with situations that have arisen. I'd recommend them to anybody. Although these days you cannot get a credit rate that's acceptable, Merrick Bank gives you options to keep things on the control.
Reviewed Jan. 30, 2025
Never received my card, and so could never set up online access. Called in to straighten it out, and the rep said I don’t have an account with Merrick. Then changes her mind and says I do have an account. But she can’t send me a new card, and can’t tell me how to resolve the problem. Useless.
Reviewed Jan. 30, 2025
I need more purchase power. I'm only getting 2 out of 5 oks on buying products online. It seems that you're only letting me buy so many items and turning down some that are more expensive that I'm trying to buy. Other than that, everything is running well. Thanks Merrick Bank.
Reviewed Jan. 30, 2025
Great experience. No hidden fees with terrific customer service and support. I am very happy with this account. I had a lengthy health episode that left me behind on bills therefore my credit suffered. Merrick Bank is helping me to be back on track! I’d highly recommend their account services. I give them a 5 star review without hesitation. Please do yourself a favor and check them out.
Reviewed Jan. 30, 2025
Yes I would recommend it to everyone. Very happy with my card and my experience with the company. I have recommended it to all of my friends and family. I just love that there’s no annual fee and no monthly fees for my card. Thanks for the opportunity to share my experience with you.
Reviewed Jan. 30, 2025
This is my first time dealing with Merrick Bank and I must say I am impressed! Customer service is outstanding and their website and App are very easy to navigate. The credit card was easy to apply for and payments are well within my budget. Merrick gave me the second chance I needed to rebuild my credit!

Reviewed Jan. 30, 2025
I am a relatively new customer. I am very pleased with my Merrick account. I only have one problem - I don't know how to obtain cash with the card. Can you explain this for me? I had an unexpected death in my family so I had to make an unplanned trip, spending money that was also unplanned. I used my card for the expenses of the trip. It was so helpful to have my Merrick Bank card at this time. Thank you.
Reviewed Jan. 29, 2025
Bought a $300 gift card. Card was activated but wouldn't work. Store where I bought it from gave me the runaround. Had to file a claim with Merrick. Representative was extremely helpful with taking care of everything and answering all my questions. Claim was processed and settled in less than one day. $300 returned to my account.
Reviewed Jan. 28, 2025
As a credit card holder of more than 20 credit cards, yours is the most user friendly website that I've come across. I also appreciate the immediate higher limit authorized. Well done! I'll be a member for life and plan to efficiently use your card. I just wish my interest rate was a little lower than 28%.
Reviewed Jan. 28, 2025
Let me preface this review by saying yes, the interest rate IS going to be high on this card. So if that's a negative for you, this is not the card for you. With that being said, the starting credit line was great, after 6 on time payments my credit limit was increased without me even having to ask. (I've had cards I've paid faithfully forever that NEVER offered a credit line increase so this was a pretty great surprise.) So far so good, I definitely like this card.
Reviewed Jan. 28, 2025
They stood by their word to review my account at 6 months for a possible increase. It was all done automatically. So to me this means a lot. So I could and would recommend Merrick Bank. There is not much else to add other than I have not been able to access my online account. It seems very sensitive.
Reviewed Jan. 4, 2025
I feel Merrick Bank was fair and accurate with the process of my card. I have one complaint, because I paid the account on the first of the month. I had a late fee applied to my account? It was paid early not late for the previous month. So when I pointed this out to a representative she told me I paid it to early? Now I wait until the third of the month. This could effect my credit! There was an adjustment to my account in the way of a credit.
Reviewed Jan. 3, 2025
Yes, definitely I would recommend Merrick Bank Credit Card to a family member or a friend. Your customer service is great, and very knowledgeable, always open to help you with any issue. I wish they would increase my credit limit. I was a little short this Christmas, I hope next year don’t have this problem.
Reviewed Dec. 28, 2024
Interaction concerning fraud was exceptional! Thorough and courteous! Efficient and greatly helpful. Easy to communicate with. No long wait to talk to someone. The charges are still under investigation, but that is expected. I understand that this investigation may take up to 90 days, but this too is understandable. Others must be given adequate time to respond.
Reviewed Dec. 28, 2024
This is the best Credit Card that I have by more than I could imagine and I hope to see a bigger increase in the future and I am trying and making sure that my account is paid on a timely basics... I truly Thank this Company for giving me the opportunity to build back my credit score and I hope to meet all the requirements for Credit increase going forward. Thanks Again, Anthony C. **
Reviewed Dec. 23, 2024
I am very happy with my experience with Merrick bank. I honestly have no complaints. This account has been exactly like it said it would be. No surprise charges or fees. I would highly recommend this bank to friends and family. If anyone is looking for a card they can trust, trust in Merrick Bank. They are honest and stick to what they say.
Reviewed Dec. 20, 2024
The Merrick Bank app is user friendly, and I find it a pleasant experience to use. I have not experienced any difficulties using the app since the inception of my account. I appreciate greatly that I can schedule payments for a future date. I also greatly appreciate that my payments are posted in a timely manner.
Reviewed Dec. 20, 2024
I have tried numerous times to contact you to see about changing my due date. I get paid once a month and that is the 2nd Wednesday of the month. I am retired and on Social Security, I am trying to improve my credit but it seems to have dropped since I started with you due to the dates I'm assuming. It really would be nice if my due date was changed to the third week of the month so I can make my payments on time. Thank you for your time and I would love to hear from you.
Reviewed Dec. 20, 2024
I love Merrick Bank...They always give me reminders and keep me informed...I would suggest Merrick Bank to anyone who needs to start building credit...They are always prompt posting your payments and having your credit score available to you..Thank you Merrick Bank for giving me the opportunity to build my credit.
Reviewed Dec. 15, 2024
Great card to have. I would recommend if you have fair credit and looking for a card with a decent limit. They automatically doubled my limit in 6 months with on time payments every month and customer service has been great the one time I have needed it. The app is user friendly and I really like that I can set up auto pay and make adjustments to it as needed.
Reviewed Dec. 14, 2024
I’ve been rebuilding my credit and I am very happy with Merrick. My limit was doubled automatically after six months like it said it would and it’s just been a great experience. The app is easy to use, I can set up payments and track everything very quickly and I have no complaints at all. The interest rate isn’t great, but most aren’t anymore. And I usually pay my balance off every month so I’m not really getting hit with interest anyways.
Reviewed Dec. 13, 2024
I was harassed by text, email for an outstanding payment that I had set up via online. Despite answering yes to automated text messages regarding my outstanding payment having been set up, kept getting texts, emails.
Reviewed Dec. 13, 2024
My experience using the card, app and website have all been seamless and without issue. I have been pleasantly surprised by the entire process of banking with Merrick. I have only been a cardholder for two months at this point, but I feel comfortable in saying that the Merrick Bank card will remain in my wallet and be used often.
Reviewed Dec. 13, 2024
Merrick Bank has always given me the information I request. Plus automatically raised my credit limit for making payments on time. Online transactions are smooth and painless. I highly recommend Merrick and their team! I dealt with a lot of other Banks and they don't compare. I use Merrick in my everyday life for most transactions and they always have been 100%.
Reviewed Dec. 12, 2024
Since I became a Merrick card holder, I have seen significant improvement in my credit score. I have always struggled with my finances, though I feel much more at ease with my Merrick account than I have with other accounts. Through consistent payments & doing my best to keep an eye on the balance, I was able to get a higher card limit. I definitely would recommend Merrick to people I know that need some help with their credit, as it's a relatively decent card to have for that goal.
Reviewed Dec. 11, 2024
The Bank and the Credit Card Service Center are Always available, Credit limit increases are given as promised, friendly and attentive service agents, the Mobile app is easy to manage and makes payments super easy. Just GREAT overall!!!! They work with all credit types and educate you on financial well being and the card is accepted everywhere Mastercard is accepted!! Would DEFINITELY RECOMMEND to my Family and Friends.
Reviewed Dec. 5, 2024
Thank you for giving me a line of credit. It was very helpful for me. I was able to catch up on a past due bill and keep another current. I can't thank you enough. I hope to make more payments to increase my credit line and my overall credit score. Thanks again.
Reviewed Dec. 4, 2024
Merrick Bank gave me a 2nd chance at credit and I’ve been very pleased. They did what they said by doubling my credit line without me asking. The app is very easy to use. I even added my wife later down the line to help her get started on rebuilding her credit.
Reviewed Dec. 4, 2024
It seems to work fine and I’ve had no issues so far other than it being frozen for questions about a couple charges that I verified and it was immediately reactivated. So far so good! I would recommend this card for anyone who needs a credit card and has a few credit issues. I appreciate having the card and I feel like I’ve been treated fairly.
Reviewed Dec. 4, 2024
The only problem I have is that when I first got my card it was a no fee card and the replacement card I have now is a annual fee card. I would like to have the no fee card back. Other than that I am very satisfied with Merrick Bank.
Reviewed Dec. 2, 2024
I am very happy with the service I have received and the ease of using the app. I recently received a text message asking me to contact them about a suspicious purchase. Turned out that there were almost $700 worth of purchases I didn't make all of which they had declined and contacted me without hours.
Reviewed Dec. 2, 2024
Good services. Appreciate rewards for paying on time. Hopefully card will reflect improve credit scores. Please advise how if possible. Also less interest rates for good members. Can you also advise when there will be another increase in credit? I'm paying all payments on time and more each month. Will there be another one before annually. Just need to be sent emails or other incentives. Please reach out to member. Where can I find more accredited information for Merrick.
Reviewed Nov. 28, 2024
Merrick Bank has been very easy to work with in setting up my new credit card account. It is refreshing to see good customer service these days with all the profit-first companies that run around and are only interested in your money. Keep up with all the good work, and feel free to use this message on your website. Good customer service is hard to come by these days.
Reviewed Nov. 27, 2024
Merrick has been a great credit source for me, it helped me in the time of need. Thank you for being here for us. You came in a time when we needed help. I have recommended you to family and friends. Hopefully they will get the help we did right when we needed it most.
Reviewed Nov. 27, 2024
You charged me the monthly charge starting when I was approved, not when I activated the card, which in this case was 6 weeks after approval. So when I activated the card, I was already 1 month late, and the card was frozen until I made up the delinquent payment. This is usury and unethical!
Reviewed Nov. 24, 2024
You have been very good to me. Thanks. I use this card to pay a very important bill and it has helped me out a lot. God is good. I'm looking forward to my upgrade of $700 in credit. This will also be a great help to me. Thank you again for everything that you do.
Reviewed Nov. 21, 2024
I spent my whole life cash and carry but in today's world, to rent a room, or a car you have to have a credit card. I appreciate this opportunity to build my credit. I highly recommend it. We all have times when life's unforeseen Circumstances come our way and you need the power to purchase what is necessary to survive any financial hurdle.
Reviewed Nov. 21, 2024
Your bank has been very good in helping to get my credit to a better standing. Also I feel good being able to shop for the grandchildren with confidence. I am very happy with your bank contacting me when there is something strange with my account. My friends, and family have been told by me about your bank, and I will continue to tell others.
Reviewed Nov. 20, 2024
Every time l try to use NY card to make purchases online at Walmart it is denied for NSF which is inaccurate. I get fraud alerts but not until the next morning. Last night this happened again. The fraud alert is stamped FREE MSG: Merrick Bank Alerts. "We suspect possible fraud. Please call the number on the back of your card to review your account.9:13 AM." This happens all the time. I appreciate the alerts but getting them the next day requires me to use a different card. I am not sure how l can use this one if it is going to be denied?
Reviewed Nov. 20, 2024
I'm very pleased with you guys I have not run into any issues on the app and I will definitely recommend this card to my friends and family. I recently got an credit limit increase and this has helped a lot. I might actually get another Merrick Bank card pretty soon.
Reviewed Nov. 19, 2024
Merrick has been great! I have had zero complaints and I am proud to tell others about my card. The doubling of the credit line is so helpful. If I go on vacation, I can put hotel stay and a rental car all on the same card. So nice to do that. Plus all the incentives are nice also. We liked it so much after just one month my wife applied and got her own card also.
Reviewed Nov. 19, 2024
Merrick Bank played a critical role towards my credit getting on track after years of student loan captivity. Prompt reporting of payments and the product services you offer did just that. Thank you Merrick Bank for the starting position to not only a positive credit history but the increased allowance for future daily necessities wherever possible.
Reviewed Nov. 18, 2024
I'm currently working on rebuilding my credit. I got an offer for this card in the mail. The application process was fast and easy. I like that there is an easy to use mobile app where I can see my transactions, pay my bill and do anything else that I need to right from my phone. I Definitely recommend this card!
Reviewed Nov. 18, 2024
Customer care service was excellent. When they were talking to me they knew exactly what they had to do to keep me satisfied and they knew what they were talking about. Excellent service. I was able to purchase what I needed and to do things with the card that I wasn’t able to do because I had no money to do.
Reviewed Nov. 18, 2024
You have done a good job letting me know how much is available and how much I owe and when the bill is due and when call the operator is very polite and very knowledgeable. Thank you for your time. A very happy customer. Have a great day and happy Thanksgiving.
Reviewed Nov. 10, 2024
I like this credit card and my limit double in 7 months like they said, I've been having Legacy visa for two years and never missed a payment or been late and my credit line is still the same and I wish I never got it, I only wanted two credit cards but I'm happy with Merrick bank.
Reviewed Nov. 5, 2024
I applied at a time where I needed work done on my truck and got accepted, with the offer of my credit line doubling after a number of on time payments. It did, and right when I needed to see doctors for health issues. It came in very handy to say the least!
Merrick Bank Company Information
- Company Name:
- Merrick Bank
- Company Type:
- Private
- Year Founded:
- 1997
- City:
- Draper
- State/Province:
- UT
- Postal Code:
- 84020
- Country:
- United States
- Website:
- merrickbank.com
