Lobel Financial Corporation Reviews

I have had nothing but problems from this company! Since day 1. So like most reviews in here, I had a 2005 Infiniti qx56, price on window $12,780. I put $3,500 down, which should have covered the $3,000 for pay off amount. I have never been late, until this time, it was a partial payment, (reg payments were $485) they repossessed when I had just made an agreement to pay the $350 (included late fee) of this month’s payment. That agreement was made on a Friday, to pay the following Friday. They repossessed it 2 days later, but they messed up. I have a voicemail from a supervisor (still saved) that said it was still okay to make that agreement on Monday a voice mail. Smh. Payoff amount was $3,000... so, shouldn't have the $3,500 I put down be the payoff? Even if not, I had an agreement, they broke it. I’m now out of $24,000 I’ve already paid on this car. Now I have nothing to show for it! Thanks Lobel you are real "GANGSTERS".

My car got towed from work because my tags were behind. I quickly paid the registration and tickets at DMV... While I was getting these things taken care of, Lobel Financial went to the tow yard without letting me know or with a warning repossessed my car. My payments were not in default nor late nor in collections. They charged me for a repo!! How I don't know this has to be illegal... Instead of just the normal fee for being late at DMV...my loan company Lobel Financial added 600.00 more dollars to what I was already paying the initial tow yard. This is robbery. Please help.

This company must be stopped!!! I got a auto loan with Lobel Financial (not knowing how bad the reviews were until after!) - we were approved at a mid/bad rate (it was decent enough at the time)- we get the car and drive off! Three weeks later we received a letter that our auto loan was denied- "wait what???" "We were in the dealership when this was all approved" I even spoke with one of the company's representative 1 week later to verify all the info, we were told when the payments were due... etc.

My experience with this company is by far the worst. They have horrible customer service, they work only by fax and phone number, I was constantly misinformed about my account and who to reach for help. They never “receive” faxes with important documentation and conveniently without that documentation, my monthly payment is about $200 higher. Their employees are rude and do not provide any sort of assistance or information to their customers. This is a shady establishment and the worst experience I have ever had with a company. DO NOT WASTE YOUR TIME WITH THEM.

My husband and I got a car loan with Lobel 12 years ago in 2005. We had the van for about a month. It keep breaking down in that time. It got repossessed one month after we got it. They took us to court in 2005 and got a judgment against us. It is now 2018 12 years later and they are just now trying to garnish our wages after all this time.

Do not get financed through this company. You will get screwed by them and they don't care about anything but making more money off you. My car got stolen and because they said that for any reason my car should get impounded they have the right to repo. Told me if I wanted my car back had to pay a ridiculous amount for a car that the police told me couldn't run. They auctioned off the car and still took me to court to pay them the full amount of the circle. Very heartless company. Couldn't even take consideration that I was a victim of a crime.

I was desperate for a car and went through them as I had no other options at the moment. They force you to get a car under 9k and within a few months when you are on your feet, the loan is too low to refinance outside and they will not lower the 25% interest. They will not work with you at any point and for any reason. They call with lies and threaten to have your car impounded because they did not apply the payments correctly. I am so thankful that I traded in the car and never have to deal with these gangsters again.

Unprofessional, unwilling to help and untrustworthy. I contacted the company on behalf of my niece who is a co-signer on the vehicle. Her father had purchased the truck a month ago but has since been unable to make the truck payment. I called to make a payment and to see what options we had to either sell the truck, keep making payments, or surrender it. The whole time the lady kept on insisting on having the truck voluntarily repoed even though I told her we could make the payments. That, since the loan had an exaggerated interest rate (which she stated she was unable to tell me the exact rate over the phone) that we should just take the loss.

Sending a paid off on a vehicle after 3 months still don't receive the title. The check was cleared from the bank and I call Lobel to follow up on the title. Find out the account still has a remaining balance. They claim they send us a letter which they never did and paid the remaining balance. After 3 weeks I still don't see a title. I call again and title dept. said it under legal dept. transfer to legal dept and transfer to accounting dept. and I asked for lien release to email or mail express the title and they said it will be regular mail and it will be another 21 days before I see the title; hope they can communicate through dept. to at least solve this issue.

Lobel Financial will approve you at the cost of competence - I voluntarily surrendered a financed vehicle a few years back so getting an approval with a prime lender was difficult. However Lobel gave me the green light. I've been in the vehicle now going on four months and every month there's been a headache to deal with regarding Lobel. The first month they increased my payment by $90 as they claimed they didn't receive my insurance declaration page. I called my insurance and they again forwarded the required information and I refused to pay the $90.

I want to warn everybody about this ** company. June 2014 I bought a used 2008 VW Jetta. Knowing it was overpriced I needed a car so I got it. September I was having some financial issues so I called them and let them know my payment will be late. We agreed on the date when I was to pay and then catch up in October within the 10 day grace period. They agreed and said that they will put it in their notes. October 6th they repossessed the vehicle. When I called them the next day they acted like they weren't sure what vehicle I was talking about and if I even had an account. They put me on hold for 15 minutes (literally) and I hang and call back several times and several days after the first initial call.

I've told these people not to call me during work hours and what do they do. They call over 8 times a day. So of course I'm not going to pick up the phone. They called me one day saying they were picking up my car for a late payment. This ** didn't even read the notes right. They didn't pay attention to the insurance notes. They were saying I missed a payment but it was the insurance proof didnt post on their end for the billing to see. They had me heated because she said I missed my payment. This people need to be put out of business. So rude and unprofessional. No one ever wants to put a manager on the phone. Just leads and that's **. Get it together over there.

My boyfriend was buying a car from a dealership 2 hours away from our residence believing he could get a better deal on a car. I was asked to be one of 6 required references (what happened to the 3 usually required?). My bf put a 12% down payment on the car and even offered to pay more monthly on the payments. He also has full coverage on his cars. We left after hours of being at the dealership, and that was after he chose one of the first cars we saw without wanting to see anymore.

This whole week I've been getting calls from Lobel Financial telling me I need to make a payment. I have verified that my bank payment did go through finally. I called them back today. They threatened to come and repossess the car because they have no proof that I have insurance on the car, I clarified that when I bought the car they requested proof of insurance which I gave to them and the dealer, when I submitted my paperwork to finance the car they requested. In May 2 months ago they requested proof of insurance again. I had my insurance company send it to them directly to their insurance department, on Thursday of this week.

The worst finance company ever. Lawsuit coming soon. I don't even know where to start. Like a lot of people here my car was repossessed. Ok I guess I can only blame myself for that. Now made all the payments to pick up my car just to realize that they took off my license plate broke both of my bumpers, my spoilers and my taillight and changed my key. The place where I picked up said to call Lobel because they're liable for the car. Called and this rude ** was talking to me all she wanted, even put me on hold like 100 times for more than 5 min each and finally told me they can't do nothing for me. Now I have a car I can't drive, no license and broken stuff. I'm going to sue them because that's not right.

This is the most disgusting company I have ever dealt with. I walk outside to found out my car is gone. I have made double payments to get it out of the way and to top it off they financed me a lemon. The car has no reverse. The window is broken on the sides. The frame is messed up on the car and to put the cherry on top the car is only worth 233 dollars from Kelley blue book value and I think it was a slave title. If you have any one in your family that is going to finance a car never go through Lobel because this is the second time they have done this to me. The 1st time was last year. These people are sick like really. May they burn in hell when they die. That's all I can say. I only owe 2,961.00. I am so sick of these people. Am going to have to fight with them to get back a broken piece of car.

We have one year with this finance company and they have always been friendly. We always managed to go to an agreement and they always notify us when we are behind. My father's truck was worth it, I am very content with this company and their services.

I have been with this company for 3 years now and NEVER had a late payment. I noticed that my check has not been cashed for my car payment so I called to see what was going on. They SAY they did not get it so I just paid over the phone. Which they charge you $10 just to pay your car payment which is so insane to me! I asked her if this would go on my credit. She said yes. They have no control which is BS because I read that it's up to them. She had no sympathy and was short and rude, didn't even try and help me. Every time I call to make a payment they are rude and have no customer service skills. They never side with a customer which I think is horrible especially when they are in the wrong.

Pieces of ** is what they are. I've paid 7200 on a 10k car and put 3500 down so I shouldn't have any more payments but they seem to think I owe them 2600 still. Well ** them and they need to be investigated but since they will just throw money to whoever investigates and they will pretend everything is good.

Lobel Financial is the worst finance company in the United States of America. I was financed for a car that was a lemon and now my wages are being garnished because they sued me for lost damages. This was already after I surrendered the vehicle. But not before I had to replace the transmission. I was never late on a payment and never short but I had to make several repairs to the vehicle within the first year I had it. Before I surrendered the vehicle the motor blew a head gasket. If you are in the Fresno, CA area stay away from Lobel and stay away from Payless Auto.

Pet monkeys can run a better company! Poor customer service. Blames customer for employees ** up! Supervisor rude and disrespectful. Their employees need to be trained better and they need to listen to their customers. I highly recommend no one use this company. They will screw you over and lie to cover their **. They get a 0 rate from me. I will never use them again and they like to do payments that you do not approve when you're already months ahead without authorization. Fraud company. Pet monkeys can do better. They got one star because I had to give it so I can post this review.

I believe this company is a huge scammer! I got this vehicle from a dealer that I believe know the company very well and both are scammers. Stealing in the back of people. The dealers sell me a vehicle 2004 Mercedes Benz C240 who value is around 3,000 to 4,000 (book blue) but he ask me 7,000 and get me quick approved at Lobel Financial who ask me to pay back 10,000 (3 times or 2 times the vehicle current price) since I was need in vehicle purchase. I taught the price was fair as the car was a Mercedes Benz. The dealer lie that it was a 2014 but it was a 2004 as shown in the original documents. He stated that they did maintenance and everything is new but only after 1 months! The brake start to do problem! Now I start to understand why he want me to be financed and did not put warranty of the vehicle.

I had my car repoed a few weeks back for being 5 days late on my payment. It took them three days to get me the info to get my car back. The whole time they told me they needed approval from manager to get the car released. I provided them with all the info they asked for. They continued to tell me they would call me back and give me the price needed to pay. It took 3 days to get the info. When they finally gave it to me, I was told that it had been ready for 2 days. So I got charged the extra days of storage where I was charged for personal property storage which was stored in lockers. They left everything in the car saying they were going to get to it the next day. But still charged me for the storage...

So my car payment is due on the 3rd of every month so September 7 I made a payment leaving me with 150 left to pay. Now in the month of October I owe a car payment. October 19th the morning that I was going to pay my account off I wake up to my car gone trying to take my baby to preschool. Due to a past due amount of 30 dollars they say if I would have paid it, it would have not happened. From all the reviews I read it seems that this place is a scam very unprofessional and it is very clear that they do not communicate.

Have you had your vehicle repoed when you weren't behind? So I have never had a problem until now. My truck was repoed Sunday night. I thought it was stolen due to the fact that I wasn't behind on payments. So anyways they asked me to show proof of insurance when I called them. I said I have faxed it in multiple times which I did and one of the ladies said she got it. So I'm clear right? Wrong! By law you cannot repo a vehicle when you are not behind. I paid 800 to get my truck back... insurance fees and repo charges. This place is a scam and a lot of people have gotten the worst from them. I have heard they have lost multiple lawsuits and surprised they are in business. Time for court... Who is in???

We got our car repoed yesterday. I didn't even know til I went outside to go pick my kids up from school to find the car gone. Mind you I have a 3 month old and her car seat was in the vehicle. I call my fiance. Took him forever to get some answers and they told him since he wasn't with the vehicle and was in possession I now have to file a credit application because no 3rd party drivers apparently. We have had the car since December and they told my fiance that he didn't pay the $78 difference. I'm completely confused and don't know what we should do. The girls on the phone are rude and don't let you talk to anyone higher up. I will never go through this company again. We have another vehicle financed and never had any problems with that finance company. Lobel even told my fiance "we don't want your money. It's about you not paying the right amount."

Yesterday my car repoed. When the repo man was here we had the money in hand to paid whatever was owed in the rear. The repo man told my husband that lobel didn't give him any paperwork with that information on it. Actually he had no paperwork at all. So he repoed the car. So this morning I called them to pay what was owed and they advised me that the only way I will be getting my car back is to pay my loan in full. I told them this would of been avoided if they sent the repo man with the paperwork so I could of paid it. The customer service there is AWFUL! They never let you talk to management. They leave you on hold forever then all of a sudden you get disconnected. You call the corporate number - they send you back to the other number. You call the legal department - you stay on hold and then all of a sudden you get disconnected.

I needed a car to drive for a rideshare company, and since my credit is terrible (willingly refusing to pay child support) but Lobel took the risk and have me the loan. So far I have made all my payments on time, and I appreciate their service. However, payments cannot be made online, and if payments are made by other means, a service charge of 10 dollars will be added. Please, Lobel, allow for online payments. :)

Lobel Financial jacked up my payment by $66 a month before the 1st payment was due. They finally repo'd the vehicle. I requested, via registered mail, documentation for the sale of the vehicle. They refuse to provide. They've employed a shyster lawyer by the name of Kopolow to garnish my wages for an amount of money not owed. I disputed his claim, requested the same info from them, and he too failed to provide. Go to your State's AG, BBB, Consumer Protection, FTC, Secretaries of State. Class action lawsuit is warranted. An attorney who represents them is part of the Company, Gary D. Lobel. Check out the Orange County Superior Court website. San Diego has over 130 current complaints on this company.

I was used as a reference for a buyer and I continue to get calls asking if I can reach this person - I have told them no and I don't even know where he is, to stop calling me, they continue to ask questions and tell me I shouldn't let him use me as a reference. I am not the debtor and have asked 4 collectors to stop calling me and to take me off the list. They still call my work #.

Luxury Motorsports intentionally misrepresented and mislead my wife and I giving false oral and written representations, misleading price claims, use of bait and switch techniques, failure to provide promised services and failure to honor advertised sales price of vehicle listed online costing buyer thousands more than necessary after contacting them via their website for a used vehicle. Finance Manager packed the loan with unwanted add ons after buyer told him he didnt want or need it. The lender, Lobel Financial was aware and took part in the deceptive acts altering contract. Adding GAP insurance when buyer didnt even know what it was charging me monthly. False claims of not having insurance information in order to add huge fees to loan amount monthly. Lobel Financial actually CHARGED OFF MY LOAN, for no reason and to date has yet to send me notification all the while accepting my monthly payments.

I tried three times to resolved this issue and always I get very unprofessional help on trying to resolved this issued even I told them if I could talk to their supervisor but refuses and tells me something different. I very disappointing with this financial company and its services. If I knew they have this kind of services I would never have done services with them, any company growth because of their services with its consumers but I don't see this company going nowhere. Very disappointed with its customer services. I like to buy trucks and cars and would never will do business with Lobel Financial again.

OK... My car was recently repossessed from my/this lien holder Lobel Financial. Now as soon as it was, I immediately thought it was stolen not thinking that repossession was what happened in the first place. Now I started my auto loan January 2012 and it is now almost Jan 2016. That makes FOUR years into nothing but good payments with this subprime lender that a lot of you people review unfairly in my opinion.

This company has been the most distasteful piece of crap company I've ever dealt with. I was behind 45 days on a payment and always have made my payments on time until I got my hours cut back and my payday date changed and after notifying them countless times when and why my payment was coming at the time it was... I got my car repossessed after the continuous calls and countless attempts of the towing agencies coming to try to take my car.

Today is December 2nd. My payment is due on the 1st and is late after the 10th. Since I've had this car I've never paid my bill late. So I was surprised to receive a call this morning asking when will I be sending in a payment. I've heard horrible stories about this company. But I'm starting to understand why no one likes dealing with them. I called them about two weeks ago inquiring about my payoff. No one has returned my call. But they can call 1 day after it's due as a courtesy. Bad for business.

OK first of all the places is **. Today is Dec 1 2015. My payment is due. So I wake up in the morning, go outside to take my son to school and my ** truck gone... Now remind you my payment due today right so I thought they stole my truck. Call the cops and they said it been repoed. WTF. So I call Lobel and they said I was behind 76 days. I'm like, "No I pay every month will my bank card got stolen so I canceled my card." And they said the bank took back the last two payment and I said, "How was that.” They said dont know, I had to find out myself. I told them I wanted my truck back like today and they said I'd have to pay 1,100 plus repo fees 650 and whatever the company is going to charge me when I go get it. Does that make sense to me? It don't. This ** is crazy. They should’ve contact me to let me know what had happened. THIS PLACES SUCK.

I've noticed that people are very judgmental. Everyone's situation is different, but this company is supposed to be specializing in different situations. They are blowing up every contact I gave them, but I have put too much money into this vehicle to sit back or just let them repo my vehicle. RUDE... YES... UNPROFESSIONAL... YES... UNSYMPATHETIC... YES... LIARS... YES... TRUSTWORTHY... NO. Life has a way of dealing your cards you're not ready for and if you are making a serious attempt to correct them with Lobel Financial you have clearly chosen the wrong corporation.

My daughter purchased a car from this rude Co. We bought with a little car lot who was shady also. When you buy a car and the loan is not approved, you go back and sign a new loan agreement. Well this car was not approved for a whole month back and forth. Finally the dealer called and said it was approved that he was going to pay first payment and we pay him so we did then we asked when will we get paperwork saying when our payment would be. Well he kept saying ''oh not yet. You will get the statement in mail.'' It never came. Well finally I called and they stated our payment was late. They gave me right address but on their mistake they did not put apartment number which they did have so it was their fault we were behind.

I understand of being responsible with monthly car payments. But I don't understand how customer reps from Lobel Financial are so disrespectful on the way they talked to me. I talked with Rick and Victor they seem so helpful and friendly but Mariss and Pearla omg! They put me on hold for 15mins. Then I didnt hear any sound from the background anymore. Then they called me back asking why I hung up. After talking with Pearla she did not say goodbye and just hung up on me. "Ok thank you" then hung up. Smh. Whoever is managing these customer reps, you might want to improve your customer service. And some of them dont even say their first name when they answer the phone, "Lobel Financial may I have your account number please" then will transfer you to 2 or more representatives. Anyways goodluck to us consumers.

Where do I start? Lobel financial is a joke of a company. I work in the financial industry and when I see customer service is the worst I mean WORST I have ever dealt with. Their employees are very rude, dont know how to be professional, dont know how to answer questions, and last but not least interact with customers. I can not blame the representatives because the supervisors are also rude and do not assist. I had some financial difficulty and asked to make for a deferment. I was advised to fax in the paperwork. I did as I was told, called back to say it was not received.

These people are idiots. First they harass my wife at work then when I tell them I gonna make a payment they say we don't allow 3rd party payment which is ** because the ** (Nancy) tells me I can this auto finance company at scandalous then they repo my car. I tell them I got the money to get it then they say I have to wait for a call back between 4 and 5, when they are closed! ** this place.

I have been a customer for 3 years. My mail runny behind **. They call me 10 times a day. Harassment me to make a payment. They call before the mail even runs. The guy calling called me a liar and said I falsely applied for the loan. I happen to have moved so that makes me a piece of... Well I'll tell you what. Do not even consider doing business with this place. Biggest rates in the industry and no kind of respect to the customer. F this company.

According to your company I was past due $20 which was a late fee charge. I was instructed to go to a local Walmart to make an express payment. So I did as I was told. When I arrived at home after I made the payment the truck was gone. My husband told me that a towing truck had taken it. I contacted your office and no one could explain why the truck was repossessed for 20$ and was just transferred to multiple people that couldn't answer my question. I left many messages and no one returned our calls. We know many people that are behind on their payments and still have their vehicle. I can't understand how our truck was repossessed for 20$. I feel that this situation is very unfair to me and my husband. We feel that we should not be responsible for the balance since this was an error or mistake from one of your employees and request that this account should be a zero balance or removed from our credit history.

I don't know where to start with this bad review. This has been one of the worst bank financials I have ever dealt with. I don't recommend anyone to ever deal with lobel financial. Rude service. They talk back to you and don't know how to listen. They were charging me a ridiculous amount of money because of insurance. Still when triple a sent the proof of insurance. Don't ever get finance by them, I mean it. If you don't want headaches keep away from lobel financial.

Hello everyone, I'm new to posting stuff. So I'm reading everyone's posts about Lobel. They are all so close to experiences I have had. But, me I'm just finding out that after I paid my last car note in Feb, I all have a balance of 1070. Where this came from I have no idea. When I call 3 different answer from 3 different people. The insurance entry year for 3 years I go through we haven't received the faxes and my loan was slapped with insurance. This is a nightmare. I'm finding out that the months I think I'm ahead by paying 3 payments for the next three months all gave me late fees because they aimed it to the month I paid. Mind you my loan bill that I would get would say 0 balance due. So I asked them what is the 1070.00 for - they said late fees and insurance lapse.

My car has been paid off since February 3, 2015. It is not April 1, 2015. They said my title was sent out Feb. 26. I waited 3 weeks, called back. They said to call back March 26 if I had not received the title yet. According to them my title was sent back from the post office as undeliverable, no such address. Mind you my MONTHLY Statements have been coming to the same address for a year, so how is that possible??

I've been with Lobel Financial for 3 years, never been late on a payment and never had a rude representative on the phone. I guess the moral of the story is don't be late on a payment and you shouldn't have a problem.

I got a car loan through Lobel back in May of 2014 and immediately started having issues with them charging me for insurance every time. I was completely covered by AAA insurance from the beginning and they had sent many times proof of insurance to Lobel who kept denying that they received proof. Well fast forward to December I went into the hospital and was there for a week and dr orders for not being able to work for two more weeks. I couldn't pay the car payment. I talked to them when I finally was able to reach Miguel, he said I needed to pay now to find someone who would pay it. I argued with him and asked to speak to a supervisor because of this and then being charged for insurance from them.

I had made many attempts to pay lobel financial. And they wouldn't accept any payment at all. I then was harassed on numerous occasions. After they harassed me they started calling everyone I knew and harassing them. I was at work when they came and took my car. Now they are trying to take me to court. I also ran into trouble with the tow company that was trying to charge me 700 dollars to get my stuff out of the car. This can't be legal. I hope there is a class action lawsuit in this company because I've read many horrible reviews. What do we do next? They also have all my paperwork in the car.

I really don't even know where to start with this place. I don't feel the need to post every detail of every awful encounter with this institution, but I do feel the need to warn others of the type of business this place is running. The most noteworthy of terrible experiences and communication with this company was when we went to pay off the loan. We were given the run around and many hoops to pay off and get out of working with this ridiculous scam of a business. After we paid it off, and did not receive the pink slip (title), we called and followed up and they said that it never got "sent to management" to be processed, even though it reflected in the system that it was paid off. I looked at other reviews of this company on other sites and read of others with the exact same problem.

After reading all of the post, I have noticed that a lot of the post mentioned that they were late on payments. That right there tells you why they took the action they had to take because you were late on payments. It's like smud or rent. Can you be late on them without your power getting shut off or you receive a 3 day pay or get out for rent. I DON'T THINK SO no. As for the other comments that was shady, I agree that is messed up - I would be mad. I myself went to a car dealer place and the lobel financial approved me and my first payment next month. I'll keep you'll informed with the results.

We purchased a vehicle from a lot that used Lobel Financial. Daughter called to make a 1 time payment of $60. Next month we received notice from Lobel that check bounced. We didn't send a check on date given. Our bank says there was no such check number. Lobel rep used our bank acct. & routing number to make an unauthorized payment. Then tried to threaten us w/ legal action. The rep didn't know that my daughter closed her bank acct. after the $60 payment went through (going to Navy). WE NEED TO FORM A CLASS ACTION SUIT AGAINST THEM.

My son financed through Lobel because he had no credit, however a good job with a good income. However the first week of owning his car he had a blow out. So we went to have it repaired, come to find out 3 tires were dangerous and would never have passed inspection. So after paying for 3 new tires, he was short on cash till his next payday. He tried to pay online and couldn't so then came the knock on his door to hand over the keys and away they took his car.

Yesterday, I spoke with a Marie with Lobel setting up arrangements to pay my note. I woke up at 5 am to my vehicle gone. People, they are a predator lending company. Their prey is elderly people, people with not so good credit, poor credit so their game is to work with the small car lot and even with some of the major car lot salesmen - the desperate ones that wants to sale a car. They don't care if you don't have a license, or nothing. People, when you go out looking for a car at any car lot - major or small - you better let them know when they're looking for lenders, do not mess with the predator lender Lobel Financial.

I would not do any business with this company. I understand they are a second chance finance company but their level of service is terrible. I went to make a payment to one of their local offices and they were not willing to take a partial payment. The payment was one hundred dollars short and they did not want to even take $330 That I wanted to pay them. Then I get a call from Philip who leaves a very nasty voice mail. I call him back and he answers "Hello". I have to ask if I'm calling Lobel. I then ask if we can make a payment arrangement which appears that he does not want to. He finally agrees to a payment but can only extend it until the following day. This has not assisted me much since it only provided an additional day. The company also called the dealership where I purchased the car asking them to buy back the loan. I put $3000 down on a $12000 car which should say I'm invested in the car. I can't believe a company would refuse a payment of any kind. Avoid this lender if possible.

I've had my car for more than 2 years. They are trying to charge an additional 100 for some type of insurance they claim to provide for me on October of last year. As soon as I found out I contacted them of how to fix this problem since I've had insurance and I can prove it. I lost count of the many faxes I sent and they supposedly never got them. Then the repossession company started calling my job. By the way, very rude and unprofessional. The girl on the other line could barely speak English and since I know how to speak Spanish fluently, I responded back. I'm not racist since I'm Mexican myself but they couldn't hire anymore more unprofessional employees. Up until today, 3 months after I been trying to fix this problem, they are still trying to charge for the insurance. It’s pointless arguing with them. I continue to work on this issue but it seems impossible to work with this financial. I STRONGLY HATE IT!!!!!

After being approved and took possession of the car, I was asked to provide pictures of my residence ..outside and inside. Really ....I just moved and they wanted a typed notarized rental agreement. This is after a $3000 cash down payment on a 8000 Dollar car.. The doc del email kept going on for over a month. I had asked about full coverage insurance on the car. I was told to wait and see until all of my doc would be accepted. They not be able accept the loan and so the car would be returned to dealer. Now they want to charge me back non insurance fees for the time I was told to wait until they were going to approve the loan. Never again will I ever deal with these idiots again ...

Most horrible people and business I have ever dealt with. My daughter was sick and died at four months old after being on the hospital four months. Lobel was rude, didn't care. They left us stranded and were unwilling to work with us in any way. GO TO SANTANDER, they are great and compassionate. Santander listens and understands. LOBEL IS RUDE, UNCARING AND THIEVES! STAY AWAY!!!

I have faithfully made my monthly payment on time over the last two years. I finally have my Principal Balance on the truck payment down to $5,000.00 and would like to just Pay off the balance so I won't have to pay out so much interest in my last year of the loan. My Principal Balance is $5400.00 but when I request a Payoff Amount from Lobel, they are quoting me like $6000.00!! I did a calculation of the projected interest since my last payment and it adds up to about $110.00 so by my math, my payoff should be about $5550.00 (-/+). I called Lobel regarding this b/c I don't want to pay an extra 500 bucks on my payoff. They explained that the remaining balance is attributed to the gap Insurance Policy on the truck. I have a $400 principal balance in the gap... Why are they charging me the whole GAP Principal in a payoff... Isn't that the whole point of paying the balance off... so I'm not on the hook for gap and interest in the last year of the loan?

I had purchased my car in Sacramento, CA and Lobel gave me the loan to purchase this car from this unprofessional establishment. Had to take the first car I picked out back because the car shut off twice, so I didn't want to deal with the waiting so I got another car, so kept up on my payments till I went on FMLA . Mind you I went from $2200 a month to only $1020 a month that's a big drop, was a month behind, talked to a lady on the phone about rolling that payment to the back. She said all I had to do was fax in a request. I must have sent at least 4 different times and they (didn't get it), so 39 days past due ready to make a payment I go outside and my car's gone. On the phone try and ask why they tell me about the days and that they want a full payment plus late fees. Mind you I still gotta pay towing and them also stocking my stuff. Didn't have the money so I just said ** it. Now 7 months later they're taking me to court for the remainder of $2834.68. Ridiculous they add four hundred dollars extra over all don't ever take a loan from these people.

I had my contract with Lobel for about 3 months. During this time I became 2 months behind on my note. After being contacted by Lobel I spoke with a young lady named Pearla whom I was working with to make my account current. Well long story short I told Pearla I was going to call her the next morning 10/08/2013 to give her my credit card info to have the payment directly taken from my account which I was told will reflect immediately and will take me out of collections. I went outside to call her at the time we agreed to and my car was gone. I immediately thought someone stole it because she and I had talked just the evening before regarding the issue.

I made ALL car payments on my 2005 BMW 535 timely and kept updated insurance so that I would not have any problems with this finance company. My car was unlawfully repossessed by LOBEL because it was towed and impounded. They would not return my car unless I paid the total amount of the contract of $11K. This is unheard of and totally illegal. It's a scam. They receive your large down payment and multiple notes and come up with this ridiculous excuse to get the car back. They do this on all luxury cars because the buyback is profitable for them. SCAMMERS. We'll be seeing them in Civil Court soon.

The car was paid off a month ago. They still have not mailed my title. I have not received my title. They say it has been sent and mailed. How long do they have under the law to mail a title? These employees are rude, rude!

Every time I call this company to inquire about my balance or communicate with them about a late payment, it's an issue. The last time I called, the female rep was so nasty and rude. I asked her if it was customary for them to answer the phone like that to which she asked me, the customer, if I was having a bad day. This company also has bad business practices. They repossessed my car two years ago after I had already sent the payment out and told them it was in the mail. They repossessed it from my job and it was exactly 27 days late, but I had called them. I feel fortunate to have improved my credit, but I will never go through them again.

Our truck was vandalized and the insurance sent us a check with our name. Lobel Financial and the customer service ** gave us the runaround that he would not sign the check till the vehicle was fixed. We argued that we needed at least half of the money to get started on fixing the vehicle. He continued on being an ** and yelled at my wife. Then we gave emailed paperwork and pictures from the body shop. He then called the body shop yelling at the owner for no apparent reason, saying he never got anything. So they resent it and then he called my wife's work with an attitude towards the girl who answered the phone. Well my point is their customer service sucks and ** should quit if he doesn't like his job or the supervisor should fire his ** for being unprofessional!

As of December 27, 2010, my car was repossessed. I had a verbal agreement on December 23, 2010 with Lobel Financial to pay on December 28, 2010. On the 27th, that night, they popped the lock and took the car. I had the money that night and was going to pay that morning, on the 28th, as agreed on. There was no way I could pay to get it back out. I felt that they went behind their word. So in May of 2011, I spoke with someone named Peter and I told him I have to talk to my husband to see what we can pay monthly.

Lobel Financial started charging us extra every month because they said we didn't have insurance on the car. We sent the paperwork numerous times showing the proof of insurance, and they said they never got it. This last time, they said if we send it in, they will retroactively apply the credit to all payments that they over-charged for. We sent it in again, they finally confirmed receipt, but then said they don't know what we're talking about as far as retroactive application of the credit, but that it would only reduce next month's payment. They refuse to talk to me directly, even though they have records of my husband repeatedly authorizing me on the account. They demanded a faxed letter of authorization, which we sent, but after 24 hours they still haven't processed it, so they still want him on the phone every time I call. There is only one manager, who is always "in a meeting" or "unavailable" and supposedly no one else can help us at this point. This is the worst company I have dealt with, and the most terrible customer service I have come across.

The car came from Auto Access, now known as Chargers Auto Sales. I received the vehicle in December 2009 and I was in touch with Lobel Financial, as early as January 2010. I was having problems with the vehicle and I contacted the dealership and Lobel. The dealership promised to repair the problems and some of the issues were corrected, but not all of them. I contacted Lobel and informed, whoever answered the phone, that I was having problems with the vehicle. The Lobel representative told me that there was nothing they could do and try to persuade the car dealership to owner their oral promise.

They have been calling me repeatedly first at work and now at home about my account, which is one payment behind, leaving several messages each day. They are now leaving messages at my family members' home numbers, which I know is a violation of California's Fair Debt Collection Act.

They repossessed my vehicle after payment arrangement was made. They continuously harassed me at my job which caused my employer to put me on probation due to the receipt of too many personal calls which interfered with my work. They called and divulged all personal info to friends and family members. Also, they threatened me several times with profane language.

After being denied for a deferred payment in December 2009, I was then given info in February 2010 which suggested that I was eligible for a deferred payment simply by faxing a letter to Lobel Financial explaining why a deferred payment was being requested. I called around December 6th and requested a deferred payment because my car was broken into, and the money that normally would be applied towards my car payment was needed to pay for my vehicle's repairs and to pay for items that were stolen from my car (iPod and cell phone). I was told by the rep that I spoke with that because I hadn't made six payments yet (the car was purchased in May 2009), therefore I wasn't eligible for a deferred payment.

Lobel started calling my employer many times twice a week since Dec.2009. They got to the point that the receptionist told to stop calling me at work and to call me at home. Then they called back and asked to speak with me when I wasn't available , they asked the reptionist to be transfered to our Human Resources Department, What for I don't know? Finally, I talk to them explaining my situation for the reason I was late on my payment. I made arrangements to make my car payment, on the 5th of Jan. 2010. The day I went to make my payment, I was in the office of the Lobel to find out that my car had been repossessed 30 minutes before I got there to their office.

Oh my, I'm so stressed out right now. I am 2 months, going on 3 months on the 10th, behind on my car note. I told them I would pay them on the 15th what I owe. Meanwhile, they have been to my job 3 times to get the car. I told them the car was at my house. They said that they don't want the car, but the shop called them and said that I failed to pay for auto-damage when the car has not been in the shop. I told her she was lying since the car is outside my house. She said they don't want the car anymore, saying it is no good because it's totally damaged, which is a lie. It just has a front fender damage.

I had financed a car through Lobel Financial in May of 2009 and then suddenly in June, I became unemployed. I let the financial institution know of what was going on and fell behind on my payments. The company neither gave me anything in writing stating that I had an "x" amount of time in order to get the payments up to date nor did they give me a warning about repossessing the car. They simply came to my place of residence and took the car at 3:30 am. They have refused to try and work anything out. They have hung up on me, refused my phone calls, sent me to their voicemail, and have not returned any of my voicemail calls.

I have had my vehicle for a year and four months. During this time, my car was sold to me as a lemon. Oil leaks, dead battery and flat tires constantly. Nothing but ongoing problems for a 2000 Honda Accord which was also overpriced. I have fallen 45 days past due on my payments for May and June 2009. During which time, I consistently contacted Lobel to make some type of arrangements to bring my balance current. I was more than willing to pay my past due balance of $602 once I received my claim forms from the EDD which were lost in the mail and later sent back which made it very difficult for me to make a payment without the money since I am unemployed. I clearly stated to Lobel that the following week I would be able to bring my account current but I needed to have something in writing to secure my vehicle which they refused to do.

I have a car loan with this company in which I made an agreement to pay 22 paymemts of $291.14.I am now paying 24 payments of $291.14. I have paid the 24 payments and was contacted by one of their employees saying I had one more payment and then my pink slip would be mailed out to me. I later received numerous calls telling me that I actually had $263.13 in late charges.

My Car got repo at my husband job last Wednesday. I had made arrangements with the company to get caught up by every Friday. My car was tow by a company called Precision Recovery & Locator. I made arrangements to get my personal things out the car and the told me that it would be a 24 hr waiting period. I call the next day and Jason told me that they never got it done. I told him I needed my things from the car and he told me to call next Monday. I called once again and still got another run around and that when i knew something funny was going on with this company. I paid my balance with Lobel on 3/3/05 and tried to pick my car up that same day but Precision told me that Basher had it. I called Basher and they told me that the car has not been check in yet. I was very upset now because i cannot locate my car. I got up the next morning and went directly to the Sheriff Department and then straight to Basher's Auto Auction.

I am only behind on my payment by 3 weeks, i got a notice in the mail on the 12-1-2004 that they would charge me a late fee for late car payment, well just a little bit ago a unmarked tow truck towed my car away, he wouldnt tell me anything, he just took my car, i called the finance co and they say they have no record of my account being repossessed, i called the police dept and they have no record of my car being towed, i got no notice from lobel financial that they were gona take my car. I have asthma and all my medication is in my car. along with my purse ans i have cash in the car to, no one will tell me anything.

so when they found a truck we wanted they got it financed and we signed papers they never said how much it was and we never bought a truck car ect....

I sent a written request to Lobel, certified mail, requesting a breakdown of my account due to a difference in the calculation of my payoff when my vehicle was traded in. Attached to this letter was documentation to support my figures, showing a payoff of $12,746.65. Lobel claims the payoff on the loan was $13,607.82. Therefore, I asked them to explain this by providing me with an account breakdown showing all payments and any charges which they may have added to the account.