Lobel Financial Corporation Reviews

I have had nothing but problems from this company! Since day 1. So like most reviews in here, I had a 2005 Infiniti qx56, price on window $12,780. I put $3,500 down, which should have covered the $3,000 for pay off amount. I have never been late, until this time, it was a partial payment, (reg payments were $485) they repossessed when I had just made an agreement to pay the $350 (included late fee) of this month’s payment. That agreement was made on a Friday, to pay the following Friday. They repossessed it 2 days later, but they messed up. I have a voicemail from a supervisor (still saved) that said it was still okay to make that agreement on Monday a voice mail. Smh. Payoff amount was $3,000... so, shouldn't have the $3,500 I put down be the payoff? Even if not, I had an agreement, they broke it. I’m now out of $24,000 I’ve already paid on this car. Now I have nothing to show for it! Thanks Lobel you are real "GANGSTERS".

My car got towed from work because my tags were behind. I quickly paid the registration and tickets at DMV... While I was getting these things taken care of, Lobel Financial went to the tow yard without letting me know or with a warning repossessed my car. My payments were not in default nor late nor in collections. They charged me for a repo!! How I don't know this has to be illegal... Instead of just the normal fee for being late at DMV...my loan company Lobel Financial added 600.00 more dollars to what I was already paying the initial tow yard. This is robbery. Please help.

This company must be stopped!!! I got a auto loan with Lobel Financial (not knowing how bad the reviews were until after!) - we were approved at a mid/bad rate (it was decent enough at the time)- we get the car and drive off! Three weeks later we received a letter that our auto loan was denied- "wait what???" "We were in the dealership when this was all approved" I even spoke with one of the company's representative 1 week later to verify all the info, we were told when the payments were due... etc.

My experience with this company is by far the worst. They have horrible customer service, they work only by fax and phone number, I was constantly misinformed about my account and who to reach for help. They never “receive” faxes with important documentation and conveniently without that documentation, my monthly payment is about $200 higher. Their employees are rude and do not provide any sort of assistance or information to their customers. This is a shady establishment and the worst experience I have ever had with a company. DO NOT WASTE YOUR TIME WITH THEM.

My husband and I got a car loan with Lobel 12 years ago in 2005. We had the van for about a month. It keep breaking down in that time. It got repossessed one month after we got it. They took us to court in 2005 and got a judgment against us. It is now 2018 12 years later and they are just now trying to garnish our wages after all this time.

Do not get financed through this company. You will get screwed by them and they don't care about anything but making more money off you. My car got stolen and because they said that for any reason my car should get impounded they have the right to repo. Told me if I wanted my car back had to pay a ridiculous amount for a car that the police told me couldn't run. They auctioned off the car and still took me to court to pay them the full amount of the circle. Very heartless company. Couldn't even take consideration that I was a victim of a crime.

I was desperate for a car and went through them as I had no other options at the moment. They force you to get a car under 9k and within a few months when you are on your feet, the loan is too low to refinance outside and they will not lower the 25% interest. They will not work with you at any point and for any reason. They call with lies and threaten to have your car impounded because they did not apply the payments correctly. I am so thankful that I traded in the car and never have to deal with these gangsters again.

Unprofessional, unwilling to help and untrustworthy. I contacted the company on behalf of my niece who is a co-signer on the vehicle. Her father had purchased the truck a month ago but has since been unable to make the truck payment. I called to make a payment and to see what options we had to either sell the truck, keep making payments, or surrender it. The whole time the lady kept on insisting on having the truck voluntarily repoed even though I told her we could make the payments. That, since the loan had an exaggerated interest rate (which she stated she was unable to tell me the exact rate over the phone) that we should just take the loss.

Sending a paid off on a vehicle after 3 months still don't receive the title. The check was cleared from the bank and I call Lobel to follow up on the title. Find out the account still has a remaining balance. They claim they send us a letter which they never did and paid the remaining balance. After 3 weeks I still don't see a title. I call again and title dept. said it under legal dept. transfer to legal dept and transfer to accounting dept. and I asked for lien release to email or mail express the title and they said it will be regular mail and it will be another 21 days before I see the title; hope they can communicate through dept. to at least solve this issue.

Lobel Financial will approve you at the cost of competence - I voluntarily surrendered a financed vehicle a few years back so getting an approval with a prime lender was difficult. However Lobel gave me the green light. I've been in the vehicle now going on four months and every month there's been a headache to deal with regarding Lobel. The first month they increased my payment by $90 as they claimed they didn't receive my insurance declaration page. I called my insurance and they again forwarded the required information and I refused to pay the $90.

I want to warn everybody about this ** company. June 2014 I bought a used 2008 VW Jetta. Knowing it was overpriced I needed a car so I got it. September I was having some financial issues so I called them and let them know my payment will be late. We agreed on the date when I was to pay and then catch up in October within the 10 day grace period. They agreed and said that they will put it in their notes. October 6th they repossessed the vehicle. When I called them the next day they acted like they weren't sure what vehicle I was talking about and if I even had an account. They put me on hold for 15 minutes (literally) and I hang and call back several times and several days after the first initial call.

I've told these people not to call me during work hours and what do they do. They call over 8 times a day. So of course I'm not going to pick up the phone. They called me one day saying they were picking up my car for a late payment. This ** didn't even read the notes right. They didn't pay attention to the insurance notes. They were saying I missed a payment but it was the insurance proof didnt post on their end for the billing to see. They had me heated because she said I missed my payment. This people need to be put out of business. So rude and unprofessional. No one ever wants to put a manager on the phone. Just leads and that's **. Get it together over there.

My boyfriend was buying a car from a dealership 2 hours away from our residence believing he could get a better deal on a car. I was asked to be one of 6 required references (what happened to the 3 usually required?). My bf put a 12% down payment on the car and even offered to pay more monthly on the payments. He also has full coverage on his cars. We left after hours of being at the dealership, and that was after he chose one of the first cars we saw without wanting to see anymore.

This whole week I've been getting calls from Lobel Financial telling me I need to make a payment. I have verified that my bank payment did go through finally. I called them back today. They threatened to come and repossess the car because they have no proof that I have insurance on the car, I clarified that when I bought the car they requested proof of insurance which I gave to them and the dealer, when I submitted my paperwork to finance the car they requested. In May 2 months ago they requested proof of insurance again. I had my insurance company send it to them directly to their insurance department, on Thursday of this week.

The worst finance company ever. Lawsuit coming soon. I don't even know where to start. Like a lot of people here my car was repossessed. Ok I guess I can only blame myself for that. Now made all the payments to pick up my car just to realize that they took off my license plate broke both of my bumpers, my spoilers and my taillight and changed my key. The place where I picked up said to call Lobel because they're liable for the car. Called and this rude ** was talking to me all she wanted, even put me on hold like 100 times for more than 5 min each and finally told me they can't do nothing for me. Now I have a car I can't drive, no license and broken stuff. I'm going to sue them because that's not right.

This is the most disgusting company I have ever dealt with. I walk outside to found out my car is gone. I have made double payments to get it out of the way and to top it off they financed me a lemon. The car has no reverse. The window is broken on the sides. The frame is messed up on the car and to put the cherry on top the car is only worth 233 dollars from Kelley blue book value and I think it was a slave title. If you have any one in your family that is going to finance a car never go through Lobel because this is the second time they have done this to me. The 1st time was last year. These people are sick like really. May they burn in hell when they die. That's all I can say. I only owe 2,961.00. I am so sick of these people. Am going to have to fight with them to get back a broken piece of car.

We have one year with this finance company and they have always been friendly. We always managed to go to an agreement and they always notify us when we are behind. My father's truck was worth it, I am very content with this company and their services.

I have been with this company for 3 years now and NEVER had a late payment. I noticed that my check has not been cashed for my car payment so I called to see what was going on. They SAY they did not get it so I just paid over the phone. Which they charge you $10 just to pay your car payment which is so insane to me! I asked her if this would go on my credit. She said yes. They have no control which is BS because I read that it's up to them. She had no sympathy and was short and rude, didn't even try and help me. Every time I call to make a payment they are rude and have no customer service skills. They never side with a customer which I think is horrible especially when they are in the wrong.

Pieces of ** is what they are. I've paid 7200 on a 10k car and put 3500 down so I shouldn't have any more payments but they seem to think I owe them 2600 still. Well ** them and they need to be investigated but since they will just throw money to whoever investigates and they will pretend everything is good.

Lobel Financial is the worst finance company in the United States of America. I was financed for a car that was a lemon and now my wages are being garnished because they sued me for lost damages. This was already after I surrendered the vehicle. But not before I had to replace the transmission. I was never late on a payment and never short but I had to make several repairs to the vehicle within the first year I had it. Before I surrendered the vehicle the motor blew a head gasket. If you are in the Fresno, CA area stay away from Lobel and stay away from Payless Auto.

Pet monkeys can run a better company! Poor customer service. Blames customer for employees ** up! Supervisor rude and disrespectful. Their employees need to be trained better and they need to listen to their customers. I highly recommend no one use this company. They will screw you over and lie to cover their **. They get a 0 rate from me. I will never use them again and they like to do payments that you do not approve when you're already months ahead without authorization. Fraud company. Pet monkeys can do better. They got one star because I had to give it so I can post this review.

I believe this company is a huge scammer! I got this vehicle from a dealer that I believe know the company very well and both are scammers. Stealing in the back of people. The dealers sell me a vehicle 2004 Mercedes Benz C240 who value is around 3,000 to 4,000 (book blue) but he ask me 7,000 and get me quick approved at Lobel Financial who ask me to pay back 10,000 (3 times or 2 times the vehicle current price) since I was need in vehicle purchase. I taught the price was fair as the car was a Mercedes Benz. The dealer lie that it was a 2014 but it was a 2004 as shown in the original documents. He stated that they did maintenance and everything is new but only after 1 months! The brake start to do problem! Now I start to understand why he want me to be financed and did not put warranty of the vehicle.

I had my car repoed a few weeks back for being 5 days late on my payment. It took them three days to get me the info to get my car back. The whole time they told me they needed approval from manager to get the car released. I provided them with all the info they asked for. They continued to tell me they would call me back and give me the price needed to pay. It took 3 days to get the info. When they finally gave it to me, I was told that it had been ready for 2 days. So I got charged the extra days of storage where I was charged for personal property storage which was stored in lockers. They left everything in the car saying they were going to get to it the next day. But still charged me for the storage...

So my car payment is due on the 3rd of every month so September 7 I made a payment leaving me with 150 left to pay. Now in the month of October I owe a car payment. October 19th the morning that I was going to pay my account off I wake up to my car gone trying to take my baby to preschool. Due to a past due amount of 30 dollars they say if I would have paid it, it would have not happened. From all the reviews I read it seems that this place is a scam very unprofessional and it is very clear that they do not communicate.

Have you had your vehicle repoed when you weren't behind? So I have never had a problem until now. My truck was repoed Sunday night. I thought it was stolen due to the fact that I wasn't behind on payments. So anyways they asked me to show proof of insurance when I called them. I said I have faxed it in multiple times which I did and one of the ladies said she got it. So I'm clear right? Wrong! By law you cannot repo a vehicle when you are not behind. I paid 800 to get my truck back... insurance fees and repo charges. This place is a scam and a lot of people have gotten the worst from them. I have heard they have lost multiple lawsuits and surprised they are in business. Time for court... Who is in???

We got our car repoed yesterday. I didn't even know til I went outside to go pick my kids up from school to find the car gone. Mind you I have a 3 month old and her car seat was in the vehicle. I call my fiance. Took him forever to get some answers and they told him since he wasn't with the vehicle and was in possession I now have to file a credit application because no 3rd party drivers apparently. We have had the car since December and they told my fiance that he didn't pay the $78 difference. I'm completely confused and don't know what we should do. The girls on the phone are rude and don't let you talk to anyone higher up. I will never go through this company again. We have another vehicle financed and never had any problems with that finance company. Lobel even told my fiance "we don't want your money. It's about you not paying the right amount."

Yesterday my car repoed. When the repo man was here we had the money in hand to paid whatever was owed in the rear. The repo man told my husband that lobel didn't give him any paperwork with that information on it. Actually he had no paperwork at all. So he repoed the car. So this morning I called them to pay what was owed and they advised me that the only way I will be getting my car back is to pay my loan in full. I told them this would of been avoided if they sent the repo man with the paperwork so I could of paid it. The customer service there is AWFUL! They never let you talk to management. They leave you on hold forever then all of a sudden you get disconnected. You call the corporate number - they send you back to the other number. You call the legal department - you stay on hold and then all of a sudden you get disconnected.

I needed a car to drive for a rideshare company, and since my credit is terrible (willingly refusing to pay child support) but Lobel took the risk and have me the loan. So far I have made all my payments on time, and I appreciate their service. However, payments cannot be made online, and if payments are made by other means, a service charge of 10 dollars will be added. Please, Lobel, allow for online payments. :)

Lobel Financial jacked up my payment by $66 a month before the 1st payment was due. They finally repo'd the vehicle. I requested, via registered mail, documentation for the sale of the vehicle. They refuse to provide. They've employed a shyster lawyer by the name of Kopolow to garnish my wages for an amount of money not owed. I disputed his claim, requested the same info from them, and he too failed to provide. Go to your State's AG, BBB, Consumer Protection, FTC, Secretaries of State. Class action lawsuit is warranted. An attorney who represents them is part of the Company, Gary D. Lobel. Check out the Orange County Superior Court website. San Diego has over 130 current complaints on this company.

I was used as a reference for a buyer and I continue to get calls asking if I can reach this person - I have told them no and I don't even know where he is, to stop calling me, they continue to ask questions and tell me I shouldn't let him use me as a reference. I am not the debtor and have asked 4 collectors to stop calling me and to take me off the list. They still call my work #.

Luxury Motorsports intentionally misrepresented and mislead my wife and I giving false oral and written representations, misleading price claims, use of bait and switch techniques, failure to provide promised services and failure to honor advertised sales price of vehicle listed online costing buyer thousands more than necessary after contacting them via their website for a used vehicle. Finance Manager packed the loan with unwanted add ons after buyer told him he didnt want or need it. The lender, Lobel Financial was aware and took part in the deceptive acts altering contract. Adding GAP insurance when buyer didnt even know what it was charging me monthly. False claims of not having insurance information in order to add huge fees to loan amount monthly. Lobel Financial actually CHARGED OFF MY LOAN, for no reason and to date has yet to send me notification all the while accepting my monthly payments.

I tried three times to resolved this issue and always I get very unprofessional help on trying to resolved this issued even I told them if I could talk to their supervisor but refuses and tells me something different. I very disappointing with this financial company and its services. If I knew they have this kind of services I would never have done services with them, any company growth because of their services with its consumers but I don't see this company going nowhere. Very disappointed with its customer services. I like to buy trucks and cars and would never will do business with Lobel Financial again.

OK... My car was recently repossessed from my/this lien holder Lobel Financial. Now as soon as it was, I immediately thought it was stolen not thinking that repossession was what happened in the first place. Now I started my auto loan January 2012 and it is now almost Jan 2016. That makes FOUR years into nothing but good payments with this subprime lender that a lot of you people review unfairly in my opinion.

This company has been the most distasteful piece of crap company I've ever dealt with. I was behind 45 days on a payment and always have made my payments on time until I got my hours cut back and my payday date changed and after notifying them countless times when and why my payment was coming at the time it was... I got my car repossessed after the continuous calls and countless attempts of the towing agencies coming to try to take my car.

Today is December 2nd. My payment is due on the 1st and is late after the 10th. Since I've had this car I've never paid my bill late. So I was surprised to receive a call this morning asking when will I be sending in a payment. I've heard horrible stories about this company. But I'm starting to understand why no one likes dealing with them. I called them about two weeks ago inquiring about my payoff. No one has returned my call. But they can call 1 day after it's due as a courtesy. Bad for business.

OK first of all the places is **. Today is Dec 1 2015. My payment is due. So I wake up in the morning, go outside to take my son to school and my ** truck gone... Now remind you my payment due today right so I thought they stole my truck. Call the cops and they said it been repoed. WTF. So I call Lobel and they said I was behind 76 days. I'm like, "No I pay every month will my bank card got stolen so I canceled my card." And they said the bank took back the last two payment and I said, "How was that.” They said dont know, I had to find out myself. I told them I wanted my truck back like today and they said I'd have to pay 1,100 plus repo fees 650 and whatever the company is going to charge me when I go get it. Does that make sense to me? It don't. This ** is crazy. They should’ve contact me to let me know what had happened. THIS PLACES SUCK.

I've noticed that people are very judgmental. Everyone's situation is different, but this company is supposed to be specializing in different situations. They are blowing up every contact I gave them, but I have put too much money into this vehicle to sit back or just let them repo my vehicle. RUDE... YES... UNPROFESSIONAL... YES... UNSYMPATHETIC... YES... LIARS... YES... TRUSTWORTHY... NO. Life has a way of dealing your cards you're not ready for and if you are making a serious attempt to correct them with Lobel Financial you have clearly chosen the wrong corporation.

My daughter purchased a car from this rude Co. We bought with a little car lot who was shady also. When you buy a car and the loan is not approved, you go back and sign a new loan agreement. Well this car was not approved for a whole month back and forth. Finally the dealer called and said it was approved that he was going to pay first payment and we pay him so we did then we asked when will we get paperwork saying when our payment would be. Well he kept saying ''oh not yet. You will get the statement in mail.'' It never came. Well finally I called and they stated our payment was late. They gave me right address but on their mistake they did not put apartment number which they did have so it was their fault we were behind.

I understand of being responsible with monthly car payments. But I don't understand how customer reps from Lobel Financial are so disrespectful on the way they talked to me. I talked with Rick and Victor they seem so helpful and friendly but Mariss and Pearla omg! They put me on hold for 15mins. Then I didnt hear any sound from the background anymore. Then they called me back asking why I hung up. After talking with Pearla she did not say goodbye and just hung up on me. "Ok thank you" then hung up. Smh. Whoever is managing these customer reps, you might want to improve your customer service. And some of them dont even say their first name when they answer the phone, "Lobel Financial may I have your account number please" then will transfer you to 2 or more representatives. Anyways goodluck to us consumers.

Where do I start? Lobel financial is a joke of a company. I work in the financial industry and when I see customer service is the worst I mean WORST I have ever dealt with. Their employees are very rude, dont know how to be professional, dont know how to answer questions, and last but not least interact with customers. I can not blame the representatives because the supervisors are also rude and do not assist. I had some financial difficulty and asked to make for a deferment. I was advised to fax in the paperwork. I did as I was told, called back to say it was not received.