Credit freeze vs. credit lock
Both restrict access to your credit report, but a credit lock is more convenient

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A credit freeze and a credit lock are two tools you can use to protect your credit from hackers, identity thieves and other unwanted inquiries. Both a credit freeze and a credit lock can help prevent identity theft, but a credit freeze gives you more legal protection.
If your identity has actually been stolen, a freeze is the better option, according to Joe Camberato, CEO of National Business Capital. But if you want a fast, easy way to block access to your credit, a lock can be a great tool.
A credit freeze is a more secure option but might be less convenient to lift.
Jump to insightA credit lock offers more flexibility but may not be as legally protected as a freeze.
Jump to insightBoth can prevent unauthorized access to your credit report but differ in terms of cost and ease of use.
Jump to insightCredit freezes and credit locks are often used interchangeably.
Jump to insightWhat is a credit freeze?
A credit freeze locks down access to your credit reports, making it much harder for fraudsters to open accounts in your name, according to Camberato. Taking this step can help protect your identity, whether there’s been a real threat or you want to take proactive precautions to keep your information safe.
Legally, credit freezes fall under the Fair Credit Reporting Act (FCRA), which means they come with strong federal protections, Camberato says.
How do you freeze your credit?
Putting a freeze on your credit is free to do, and it’s a simple process. First, you’ll contact the three credit reporting agencies — Equifax, Experian and TransUnion — over the phone, online or through the mail.
- Equifax: Create a myEquifax account where you can manage a credit freeze. You can also call (888) 298-0045 or fill out this form, print it and mail it to Equifax, along with the required documentation noted at the bottom.
- Experian: Create an account here to easily manage your credit freeze request. You can also call (888) 397-3742 or mail your request with the required documentation)
- TransUnion: Create an account here to easily manage your credit freeze request. You can also call (800) 916-8800 or mail a written request that includes your name, address and Social Security number.
Requesting a credit freeze through your online account is generally the quickest and easiest method. You can expect a freeze to be added or removed instantaneously. Calling the credit bureau yields similar results: The credit freeze will be added or removed right away, but you’ll spend additional time on the phone.
When you request a credit freeze to be added or removed via mail, the credit bureaus have three days from the time they receive your request to get the job done. So this is by far the slowest method.
What is a credit lock?
A credit lock functions similarly to a credit freeze, but most people consider it less “formal” than a freeze. That’s likely because you can turn a credit lock on or off through an app or website, while a credit freeze requires a formal request to a credit bureau, Camberato says.
That said, modern online capabilities make adding or removing a credit freeze much easier. Incidentally, there’s less disparity between the two services in recent years.
If you see suspicious activity or just want to add a layer of security, you can lock your credit in seconds using an app, says Camberato. Some apps offer this service for free, while others may roll it into a “premium credit monitoring” add-on package.
In any case, “having access to a credit lock at a moment’s notice can be very helpful if you suspect suspicious activity. So, it’s usually a good idea to either sign up for these services if they make sense for you financially or find a provider offering a free credit lock,” Camberato said.
Pro tip
It’s important to understand that when you put a freeze or a lock on your credit, you won’t be able to apply for any sort of loan or line of credit without first removing the freeze or the lock. So keep that in mind if you plan to apply for a mortgage, loan or credit card.
How do a credit freeze and a credit lock compare?
A credit freeze and a credit lock are two very similar services. The major difference is that credit locks are a service offered through credit bureaus or credit apps, while credit freezes fall under the Fair Credit Reporting Act (FCRA).
Credit freeze | Credit lock | |
---|---|---|
Regulation | Government-mandated | Offered by credit bureaus |
Cost | Free | May be free or paid |
Control | Requires contacting each bureau | Instant control via app/website |
Flexibility | Less flexible, requires time to lift | More flexible, instant lock/unlock |
Access | Restricts access to your credit report | Restricts access to your credit report |
Primary benefit | Prevents new account fraud | Prevents new account fraud with added convenience |
Best for | Identity theft victims needing strong protection | Consumers seeking convenient security measures |
When to use a credit freeze or lock
A credit freeze is the better option when you need the highest level of security, like if your identity has been stolen and someone is actively trying to take out loans in your name, says Camberato. “Since freezes are free and federally protected, they’re a good choice if you want maximum peace of mind,” he said.
A credit freeze is also handy to protect those whose personal information might be more vulnerable to predators, like minor children or incapacitated adults. In these cases, you can freeze their credit for them until they’re better able to manage their own financial situation. A credit lock would also work for these situations, but many people still prefer to utilize the enhanced protection of a credit freeze for these longer-term situations.
Since freezes are free and federally protected, they’re a good choice if you want maximum peace of mind.”
FAQ
Is a credit freeze or lock better for preventing identity theft?
Both function to prevent identity theft, but a credit freeze offers stronger protections since it’s federally backed, Camberato says. If you know for a fact that your data has been compromised and someone is trying to open credit or take out a loan in your name, you should immediately freeze your credit.
With a reported identity theft occurring every 22 seconds, according to Identitytheft.org, it’s crucial you know some things you can do to protect your identity and your credit. Implementing a credit freeze or a credit lock are two ways you can protect your credit report from unwanted access.
» MORE CONTEXT: Identity theft statistics
What happens to my credit score during a freeze or lock?
Neither a credit freeze nor a credit lock have any sort of impact on your credit score whatsoever.
Are credit locks worth it for most consumers?
Definitely, Camberato says. A credit lock is a quick, convenient and easy way to protect your credit and personal information from unwanted inquiries. This is especially the case if you don’t monitor your credit closely. Since it’s incredibly simple to remove a credit lock, you shouldn’t be inconvenienced by one when it comes time to apply for a loan or line of credit.
» COMPARE: Best identity theft protection services
Bottom line
Credit freezes and locks both protect your credit, but choosing the right one depends on your financial goals. If you’re focused on debt consolidation, a credit lock offers more flexibility, allowing you to unlock your report quickly for loan applications. On the other hand, a credit freeze is best for long-term security.
Article sources
ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:
- U.S. General Services Administration, “How to place or lift a security freeze on your credit report.” Accessed Feb. 27, 2025.
- IdentityTheft.gov, “Credit Bureau Contacts.” Accessed Feb. 27, 2025.
- IdentityTheft.org. “2025 Identity Theft Facts and Statistics.” Accessed Feb. 21, 2025.
- Equifax, “How do I place, temporarily lift, or permanently remove a security freeze?” Accessed Feb. 21, 2025.
- Experian, “Freeze your credit file for free.” Accessed Feb. 21, 2025.
- TransUnion, “Credit Freeze.” Accessed Feb. 21, 2025.