IdentityIQ Reviews

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About IdentityIQ

IdentityIQ services feature membership-based identity theft and credit protection. For a monthly fee, the company offers credit reporting and score delivery, credit monitoring, dark web monitoring, identity theft insurance and identity theft protection and restoration.

Pros
  • Dark web monitoring
  • SSN tracking
  • Affordable plans
Cons
  • Basic plans are limited

IdentityIQ Reviews

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    How do I know I can trust these reviews about IdentityIQ?
    • 4,913,341 reviews on ConsumerAffairs are verified.
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    Page 3 Reviews 60 - 260
    Verified purchase

    Reviewed Jan. 14, 2021

    I just set this up for the credit score to make sure that it would never be compromised or I would be notified immediately if there's anything going on. I have not been able to utilize it yet but I'm satisfied so far.

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    IdentityIQ
    Response from IdentityIQ

    Thank you for the review and for choosing IdentityIQ services for your credit report and identity monitoring! We are happy you are satisfied.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2021

    The rep I worked with was decent. However, they could have a little more communication.

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    IdentityIQ
    Response from IdentityIQ

    Thank you for your feedback and for choosing IdentityIQ for your credit report and identity theft monitoring needs! We're happy you had a good experience with our 100% U.S.-based customer service team.

    Verified purchase

    Reviewed Jan. 7, 2021

    It was simple and easy to get signed up with the service of IdentityIQ. It was online and I did it myself. I go into it every now and then. It alerts me if there are any changes. Everything’s on the dot with IdentityIQ.

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    IdentityIQ
    Response from IdentityIQ

    Thank you for your review and for choosing IdentityIQ services for your credit report and identity theft monitoring needs! We are here to help inform and protect you!

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 31, 2020

    We needed to look up my credit history. IdentityIQ was recommended to me with the credit repair person. IdentityIQ has been good. Right now, we're disputing some stuff that's on my credit and we are waiting to see what happens with the disputes. I've only had the service for less than a month.

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    IdentityIQ
    Response from IdentityIQ

    Thank you for choosing IdentityIQ services for your credit report monitoring! We appreciate your review.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 30, 2020

    I have someone working on my credit and she told me that IdentityIQ is the best to go through. I signed up then the team called me. They were pretty good. The website was great as well.

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    IdentityIQ
    Response from IdentityIQ

    Thank you for the rave review and for choosing IdentityIQ services for your credit report monitoring needs!

    Verified purchase

    Reviewed Dec. 29, 2020

    I needed an identity theft protection service for a casino background check to work as a manager at a casino. We all had to do it with my team and there were no issues. It was streamlined for everybody. IdentityIQ's website was self-sufficient.

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    IdentityIQ
    Response from IdentityIQ

    Thank you for your review! We're happy you found our process streamlined and appreciate you using IdentityIQ services for your credit report and identity theft monitoring needs.

    Verified purchase

    Reviewed Nov. 11, 2020

    Everything has been going good. Setting up the account online when I initially started was easy to do.

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    Verified purchase
    Online & AppEase of Use

    Reviewed Oct. 28, 2020

    The experience is very good. The website is very easy to navigate through. IdentityIQ gives me alerts every time someone’s running my credit. And they do it right on time. I like them because of that and it makes it very hard for anybody to do any type of search on me.

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    IdentityIQ
    Response from IdentityIQ

    Thank you for the review and for choosing IdentityIQ services for your credit report and identity theft monitoring needs! We're happy that you find our site easy to navigate!

    Verified purchase

    Reviewed Oct. 27, 2020

    My purse was stolen. It had my ID and all my cards in it. I googled something for protection and IdentityIQ was the first one that popped up. I like it thus far. I'm satisfied.

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    PriceValue

    Reviewed Oct. 6, 2020

    It’s very useful to use. They protect everything I had. I was so happy with them. I would recommend their service to use. It doesn’t matter how money you spend. It worth every penny. I was very happy with them.

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    IdentityIQ
    Response from IdentityIQ

    Michael, thank you for the review! We appreciate your feedback and are happy you choose IdentityIQ services for your credit report monitoring and identity theft protection needs.

    Verified purchase
    Transparency

    Reviewed Oct. 2, 2020

    Credit RX required me to enroll in an identity theft protection service as a way for them to track the progress of the work that they do for me. Credit RX referred me to IdentityIQ. I used them sometime last year. Once Credit RX was pretty much done with the services, I cancelled IdentityIQ. But something was up again with my credit so I hired Credit RX to clear it up. I had to be enrolled in IdentityIQ again.

    I go on the IdentityIQ website periodically to see if things are matching up and see how often they report new information regarding balance reduced that goes on with my credit. I see if everything is correct. I have experience as well and I have scores. I'm on a few different credit trackers. Compared to IdentityIQ, I feel like I get more frequent checks with other credit monitoring entities. IdentityIQ takes a little longer to update my file.

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    IdentityIQ
    Response from IdentityIQ

    Thank you for your review and for choosing IdentityIQ services for your credit report and identity theft protection needs. The frequency of your credit report and scores depends on your plan selection. We appreciate your feedback and encourage you to call our Customer Support Team with any questions.

    Sales & MarketingPriceRefunds & Payouts

    Reviewed Sept. 29, 2020

    An acquaintance requested that I signup with this Online service. This Company is a SCAM.??? Do NOT do business with this FRAUDULENT business.??? Do NOT trust the REVIEWS on this Website. The Company is paying for good reviews.??? AVOID this Company at ANY cost! Do NOT do business with them, you will REGRET! FACT!

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    Refunds & Payouts

    Reviewed Sept. 22, 2020

    This service is absolutely awesome! I've had my identity stolen twice. This company lets me know every time my credit is ran for any reason! Of course, if my identity was stolen again, they will pay for it! The people that work there have always been very curious. I've never had a bad experience. If you're looking for some protection go with them, they're the best in my opinion!

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    IdentityIQ
    Response from IdentityIQ

    Michele, thank you for your awesome review! We appreciate your feedback and are happy to have you covered when it comes to identity theft protection!

    Staff

    Reviewed Sept. 21, 2020

    They notify me when there is any movement on my credit score. They are very responsive to my requests. They are very thorough. Fortunately, I have not needed them for any major issue. I recommend them highly.

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    IdentityIQ
    Response from IdentityIQ

    Sherry, thank you for your review! We're happy you're happy and appreciate you choosing IdentityIQ services for your credit report monitoring and identity theft protection needs.

    Verified purchase
    Online & AppStaffEase of Use

    Reviewed Sept. 19, 2020

    I was looking for a company that would be able to tell me my credit report monthly. A friend of mine who helps fix credit told me about IdentityIQ. Their website was very easy to navigate.

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    IdentityIQ
    Response from IdentityIQ

    Hello Luis! Thank you for the review and for choosing IdentityIQ services for your credit report monitoring and identity theft protection needs! We are glad you find our website very easy to navigate.

    Verified purchase
    Sales & MarketingRefunds & PayoutsStaffBilling

    Reviewed Sept. 17, 2020

    I was trying to get my credit clean. I signed up with IdentityIQ and so far, everything on my credit report is accurate and I was happy to know it's secure. I didn't have to worry about it being a scam. It's been good. I see my payments are taken out. But I still have to sign up for annualcredit.com to protect myself. It's used so I can connect with the person who's working on cleaning my credit.

    I usually pay from Equifax. I'm paying for TransUnion and Experian too. IdentityIQ is the one that really sends me all the information that I really need and monitor and was able to lock my accounts. I feel secure because I haven't had anything go wrong with my Social Security or credit card. IdentityIQ is a legit company and I hope it will stay that way.

    I have a neighbor that is very careful in who they use and what they do with certain companies. They are cleaning up their credit as well and they recommended Credit America to me and Credit America recommended IdentityIQ to me. A lot of people are probably pleased with it. There are a lot of positive things going on. I have also already recommended IdentityIQ to others to actually use it to help get in the credit scores and see what needs to be work done, what needs to be removed, or what needs to be used as a contact for the consumer from the credit report. Since I used IdentityIQ and I forwarded all information to Credit America, I have heard back from whoever they contacted in reference to having certain things removed on my credit.

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    IdentityIQ
    Response from IdentityIQ

    Eleanor, thank you for the review! We appreciate your feedback and for choosing IdentityIQ services for your credit report and identity theft protection needs.

    Verified purchase
    Transparency

    Reviewed Sept. 6, 2020

    A credit repair company told me how to get IdentityIQ to monitor my credit. However, their site doesn't update my credit report unlike on Credit Karma where it is always updated when I look at it.

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    IdentityIQ
    Response from IdentityIQ

    Thank you for the review as we appreciate you using IdentityIQ for credit report monitoring and scores. We sent you a private message offering assistance.

    Verified purchase
    Staff

    Reviewed Sept. 5, 2020

    I was signed up for IdentityIQ and the process was pretty easy. Their rep was pretty good.

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    IdentityIQ
    Response from IdentityIQ

    Hi Henry! Thank you for your review. We appreciate you choosing IdentityIQ services for your credit report and identity theft monitoring needs!

    Verified purchase
    Online & App

    Reviewed Sept. 4, 2020

    I got all the information I needed so I won't be needing their paid services anymore. But it's great and I enjoyed using it. I like their services and their website is very easy to manage.

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    IdentityIQ
    Response from IdentityIQ

    Hello Tyler! Thank you for your feedback and for choosing IdentityIQ services for your credit report monitoring and identity theft protection needs. We are happy you had a great experience!

    Verified purchase
    MaintenanceStaff

    Reviewed Aug. 21, 2020

    I got referred to IdentityIQ by my Realtor. I signed up and it was an easy process. Once I got the initial contact, they gave me a website to go on to check everything. The website seemed pretty easy. I didn't have any kind of contact with IdentityIQ until the second phase. I'm in the third phase now. I'm still going through the process with them. The only thing is they should break things down a little bit more. Otherwise, I'd tell others to contact them and ask questions.

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    IdentityIQ
    Response from IdentityIQ

    Hi Jamar! Thank you for choosing IdentityIQ services for your credit report and identity theft monitoring needs! We appreciate your feedback and are happy you're happy with your experience. Thank you again!

    Verified purchase
    Online & App

    Reviewed Aug. 6, 2020

    I tried IdentityIQ as I was trying to rebuild my credit and I didn't want anybody getting any of my information. Plus, I wanted to get alerted if anybody did. Working with IdentityIQ's team was a really good experience. All my questions got answered and I knew where to go and what to do. Navigating their website was very simple.

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    IdentityIQ
    Response from IdentityIQ

    Hi Efrem! Thank you for the review! We are happy you had a really good experience with our team of experts!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 30, 2020

    We were searching for identity theft protection services as we were making sure that we were protecting whatever we had as far as a credit score. We had some past problems with identity theft. I did some brief research but IdentityIQ came recommended by the company that we were using credit services. We've had interactions with their team mostly through email, and that has worked great for me because I've got limited availability in my schedule. However, the website was dated the last time I was there. But whatever my expectations were, they were met.

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    IdentityIQ
    Response from IdentityIQ

    Hi Jamie! Thank you for the review! We appreciate your feedback!

    Verified purchase
    Rates

    Reviewed July 23, 2020

    For security purposes, I got Identity IQ after hearing that they had a better rating than any other company. Their knowledge base has been pretty good for me. Moreover, navigating their site is self-explanatory.

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    IdentityIQ
    Response from IdentityIQ

    Hi Carmichael! Thank you for the review! We're happy your experience with our team of experts and website had been good!

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    IdentityIQ Company Information

    Company Name:
    IdentityIQ
    Address:
    43454 Business Park Dr.
    City:
    Temecula
    State/Province:
    CA
    Postal Code:
    92590
    Country:
    United States
    Website:
    www.identityiq.com