Five Lakes Law Group Reviews

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Edited by: Tammy Burns

About Five Lakes Law Group

Established in 2021, Five Lakes Law Group is a Michigan-based law firm that offers debt settlement and resolution services. Five Lakes Law Group also offers litigation support alongside its debt settlement services. The company states on its website that it can reduce your monthly debt load by up to 40% while also offering one-on-one attorney support. It says it has helped more than 200,000 clients with unsecured debt, such as credit card bills and medical debt.

Visit www.fivelakeslawgroup.com
Pros
  • Attorney assistance
  • Chat available 24/7
Cons
  • Not for all debts
  • Fees not listed

Five Lakes Law Group Reviews

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    Page 4 Reviews 265 - 465
    Staff

    Reviewed Aug. 30, 2025

    THE rep Chris T, really took the time to explain, the ins & outs, and small print questions. Made for a great experience on a bummer situation. 👍 I feel better after agreeing to terms. A sigh of relief. 🙂

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    TechStaffTransparency

    Reviewed Aug. 28, 2025

    So I spoke with DeAndre and he was awesome. He made me feel as though he was there to help me and was very thorough and his explanation of everything that was expected and what I could expect from the creditors and there’s a lot of legal jargon in your contracts and he did a thorough job, walking me through that and explaining everything to me so overall very helpful experience!

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    StaffBilling

    Reviewed Aug. 28, 2025

    So far they have been really helpful and upbeat. Have not started payments or anything. Have not started negotiations yet. Will see how they are when that starts. Based on what I have seen and been told, everything should work out fine.

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    Staff

    Reviewed Aug. 25, 2025

    Mike ** took his time and made this process very easy! Very understanding and extremely professional! I’d recommend him to anyone! He definitely went above and beyond to assist me! Thanks again Mike and Five Lakes Law Group!!

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    StaffEase of Use

    Reviewed Aug. 21, 2025

    I wasn't sure what to expect at first. But the process was super easy to navigate. The professionals at Five Lakes were friendly and respectful. Really explained everything thoroughly and easy to understand. And what a difference that makes! Highly recommend!

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    StaffTransparencyResolution

    Reviewed Aug. 19, 2025

    I found the process to be easy and transparent. Everyone on the Team was beneficial in resolving my issue. I chose the 60-month plan to ensure I am not financially stressed. This will allow me to add more to my account when funds are available.

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    TechPriceBilling

    Reviewed Aug. 13, 2025

    All of y'all that are giving five star reviews are talking about how nice the people are and how reassuring they make you feel. Of course they're going to do that to get you to sign up! They did absolutely nothing for me! I would have saved more money settling with the debt collectors myself! I highly would not recommend this company. I paid them over $1,600 and got nothing in return not one settlement with a credit card company. They had two enrolled that I had made payments towards and then I go to look at my dashboard one day and there's nothing there. So I reached out to them and they said that my account have been terminated? Excuse me so nobody reached out to tell me that my account was terminated but they kept taking money out of my checking account every two weeks and never even told me why my account was terminated!

    If you're going to use a debt consolidation company I would highly suggest using a different company! Or negotiating with the debt collectors on your own! They so-called claim to be able to negotiate with the credit card companies but I had 16 accounts enrolled and they didn't even negotiate with two of them, only one within a nine month process! So now I'm out that money as well as the money that was going to the one credit card company that they settled with that didn't even get settled all the way because my account got terminated. Please do yourself a favor and do not hire this company! I could have negotiated better with the credit card companies or debt collectors than they did and I don't do it for a living. I put my trust in them and was extremely dissatisfied as well as extremely upset because I thought I was doing something good and on my way to becoming debt free, only to be taken advantage of and robbed pretty much by them!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Krissy,

    We want to clarify that the situation you described does not accurately reflect our procedures or the typical client experience. We are disappointed to know that we did not succeed in providing you with the type of support that we aim for.

    Please reach out to our Client Success team at clientsuccess@fivelakeslawgroup.com or 855-441-6129 so we can address your concerns.

    — The Five Lakes Team

    Transparency

    Reviewed Aug. 10, 2025

    I am truly pleased with this group! They keep me updated during the process of paying off debt which gives me peace of mind during difficult times. I would highly recommend them if you need someone you can trust.

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    CoverageMaintenance

    Reviewed Aug. 10, 2025

    I just started with this company and I am very confident that I will be able to resolve all of my credit issues. Repair my credit and move on. Just getting the confidence to at least try to fix your credit so then you can fix your life is everything.

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    Staff

    Reviewed Aug. 2, 2025

    Everything was explained in detail and everyone was pleasant and professional. My questions were answered in a timely manner. The information that was required to help me through the process was provided in a timely manner.

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    Staff

    Reviewed July 31, 2025

    This firm is wonderful to work with. Very helpful and compassionate. They go out of their way to ease any embarrassment you might have regarding debt resolution, and the program is easy to understand.

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    Staff

    Reviewed July 29, 2025

    The last person I talked to was Atty Nicole **. She was very helpful in reviewing my case and answering questions I posed. I am confident on the resolution of my case after our talk. I would like to thank her for her easing my doubts and apprehensions.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Lauro,

    Thank you for your kind words! We're excited to hear that Nicole was able to assist you effectively and help put your mind at ease. Our team is dedicated to providing the support and clarity our clients need. If you have any further questions or need assistance, feel free to reach out.

    — The Five Lakes Team

    Staff

    Reviewed July 29, 2025

    I was very nervous about embarking on this journey. Everyone I have spoken with have so friendly and nice and have put me at ease. They explain every step thoroughly and stop and ask if you have any questions. They try to ensure you are completely clear on the process and the next step. I had a lot of anxiety but they all made me feel more comfortable with the decision and they will handle everything.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Lisa,

    Thank you for your kind words! We're delighted to hear that our team has helped ease your anxiety and made you feel comfortable during this journey. Ensuring our clients are informed and supported at every step is a priority for us. Your trust means a lot to us!

    — The Five Lakes Team

    Verified purchase
    StaffResolution

    Reviewed July 28, 2025

    Made me feel at ease with the situation that I was in. I felt that they actual cared about what I was going through and really wanted to help. I felt they were very knowledgeable about how to handle the situation.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Heather,

    Thank you for your kind words! We’re pleased to know that our team made you feel comfortable and genuinely cared for during your experience. Our representatives are dedicated to providing knowledgeable support to help you navigate your financial journey.

    — The Five Lakes Team

    Staff

    Reviewed July 27, 2025

    I am so impressed with the experience thus far. They have walked me through the process and explained every step of the process. Customer care has exceeded my expectation and I feel that I am in good hands.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi there,

    We’re delighted to hear that you’ve had such a positive experience with our team at Five Lakes Law Group! Our representatives are committed to providing exceptional support and guiding you every step of the way. Thank you for your kind words!

    — The Five Lakes Team

    Customer ServiceStaff

    Reviewed July 26, 2025

    From the initial phone call to the onboarding process, everyone was extremely kind, thoughtful, informative, and understanding of my situation. If you have lost your job or just got in over your head, this group of dedicated professionals are ready to help.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi James,

    Thank you for your wonderful feedback! We're delighted to hear that our team made a positive impact during your onboarding experience. Our dedicated professionals are here to support clients like you, especially during challenging times. We appreciate you taking the time to share your thoughts!

    — The Five Lakes Team

    Customer Service

    Reviewed July 25, 2025

    My experience so far has been very good, everything was explained even more than once if needed and they answered any questions that I feel like this is the right move for me and you can always call and talk to someone if you need something answered!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Wanda,

    Thank you for your wonderful feedback! We're delighted to hear that you found our team responsive and thorough in addressing your questions. It’s great to know that you feel confident about your decision. Our goal is to ensure our clients have the support they need throughout their journey.

    — The Five Lakes Team

    Staff

    Reviewed July 24, 2025

    I'm glad I found Five Lakes Law Group. They are truly professional, helpful and courteous. I believe they are the best in taking care of their clients. They guide you through the process and will be there if you run into any problems

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Cathy,

    Thank you for your kind words! We’re excited to hear that you found our team to be professional and supportive throughout your experience. Your recognition of our commitment to client care truly means a lot to us. We’re here for you every step of the way!

    — The Five Lakes Team

    Customer ServiceStaff

    Reviewed July 22, 2025

    So helpful! Five Lakes went above and beyond to find the right option for me and my finances. They even called the following day and checked in with me. They walked me through everything step by step. Recommend 10/10.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Kristian,

    Thank you for your fantastic review! We're pleased to know that our team members went the extra mile to assist you with your financial journey. Your recommendation means a lot to us, and we’re grateful for your support!

    — The Five Lakes Team

    Profile pic of the author.
    Staff

    Reviewed July 21, 2025

    Five Lakes Law Group has supplied me knowledge to becoming debt free that requires time and trust in them to advocate for me legally. I am confident in their law firm to help me to achieve this goal. They explained, walked me through the necessary process of achieving financial independence.

    Thanks for your vote!
    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Marius,

    Thank you for your kind words! We're pleased to hear that our team has provided you with the knowledge and support needed on your journey to financial independence. It's wonderful to know that you feel confident in our ability to advocate for you. Your trust means a lot to us!

    — The Five Lakes Team

    CoverageStaffTransparency

    Reviewed July 18, 2025

    Good explanations on the subject. Straight and clear to the point. The Rep. Liz was helping me at the beginning and pretty much covered all matters. I can’t make any comment now since I just started but have a good faith in this company.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Christopher,

    Thank you for your positive feedback! We're delighted to hear that Liz provided you with clear and straightforward explanations. We're committed to ensuring that our clients feel supported as they embark on their journey. We appreciate your trust in us!

    — The Five Lakes Team

    Staff

    Reviewed July 16, 2025

    Very knowledgeable, very mission driven to helping you succeed in better yourself and even offering programs once you have successfully completed the mission to continue on the right path. I would highly recommend this program to any and everybody who wants to better themselves financially.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Marcus,

    We’re excited to hear your positive feedback! At Five Lakes Law Group, our mission is to empower clients on their journey to financial freedom. It’s wonderful to know that our knowledgeable team and ongoing support have made a difference for you. Your recommendation means a lot to us!

    — The Five Lakes Team

    TechStaffBilling

    Reviewed July 14, 2025

    The payment they set up truly gave me peace. It was manageable and fit my budget so much better. Automatically came out biweekly and the amount stayed the same! Thank you for helping get my life back 5 Lakes!!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Kristina,

    We’re delighted to hear that our payment plan has provided you with peace of mind! Our team at Five Lakes Law Group is dedicated to creating manageable solutions that help clients regain control over their finances. Thank you for taking the time to share your experience with us!

    — The Five Lakes Team

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed July 12, 2025

    I have been with Five Lakes Law Group for over two years. On my last settlement with a CC, I did not accept their offer. Was only reduced by 900. I counter offered with half of debt. CC company is now taking me to court. After I received my document from this group, it stated "I can call the team to request a consultation with your attorney in order to learn what should take place at your first hearing". After speaking with Rebecca, **, she stated that was a mistake and for me to contact ** to get the information myself. She went on to say, after court hearing to send them any documentation I will be receiving. And someone will be in touch. I thought that is what this firm is supposed to do. I felt the negations for this one particular CC should have been handled better, seeing how they "deal with them all the time". And I had another account with the CC which they negotiated fine with. Why is the second account different? Same company too..

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Elaine,

    We regret to hear about your experience with your account. Our team is eager to assist you in navigating this situation and to continue making progress towards resolving your financial obligations.

    Please reach out to our Client Success team at clientsuccess@fivelakeslawgroup.com or 855-441-6129 so we can address your concerns and provide the guidance you need moving forward.

    — The Five Lakes Team

    Customer ServiceStaff

    Reviewed July 10, 2025

    When dealing with sensitive and stressful issues, it is a relief to have representatives that are trained to be helpful and understanding. Each interaction is informative and pleasant. Some may argue "they are just doing their jobs". More in the customer service field should be half as good at their job.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Roberta,

    Thank you for your kind words! We're grateful to hear that our team members provided you with helpful and understanding support during such sensitive times. Our mission at Five Lakes Law Group is to ensure that every client feels informed and valued. We appreciate you taking the time to share your experience!

    — The Five Lakes Team

    Staff

    Reviewed July 9, 2025

    I was skeptical at first of signing up for debt relief, but they gave me the reassurance and confidence I needed to move forward and take the steps to become financially free. Julie who helped me was awesome and very professional. My attorney was also great at explaining and making sure I felt comfortable. Thanks.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi there,

    We’re delighted to hear that you found reassurance and confidence in our team’s support as you embarked on your financial journey. It’s great to know that Julie and your attorney made such a positive impact on your experience. Our mission at Five Lakes Law Group is to help clients achieve financial freedom.

    — The Five Lakes Team

    Staff

    Reviewed July 8, 2025

    I have been hesitant for months to seek the help I need to get back on track after a financial hit to my family. I should have sought that help earlier. My experience was excellent. The questions put me at ease as did the encouragement along the way.

    Thanks for your vote!
    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Alicia,

    We’re delighted to hear that you found the support you needed during a challenging time. It’s great to know that our team member made you feel at ease and provided the encouragement you were looking for. Thank you for sharing your experience!

    — The Five Lakes Team

    Customer ServicePunctuality & SpeedLoan Process

    Reviewed July 3, 2025

    I was struggling to make ends meet and did my research about debt consolidation loans. I don’t know why I waited this long. The amount of money I’m going to be saving could have spared soo much financial struggles had I come to Five Lakes sooner. Customer service has been great so far too!

    Thanks for your vote!
    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Monica,

    We’re so glad to hear that you found your experience with our team at Five Lakes to be beneficial! It’s rewarding to know that our approach is helping you save money and ease your financial burdens. Thank you for trusting us with your journey to financial freedom!

    — The Five Lakes Team

    Billing

    Reviewed July 3, 2025

    Good morning, regarding my temperament at this time may seem a little premature because I haven't made my first payment yet, but so far, I've been pleasantly pleased by everyone that I've met on this journey. Thank you. I feel the best is yet to come! Have a great day.

    Thanks for your vote!
    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Derrick,

    Thank you for sharing your thoughts! We're delighted to hear that you've had a positive experience with our team so far. Your journey is important to us, and we’re committed to supporting you every step of the way. With our personalized approach, we’re excited for what lies ahead as you begin your program.

    — The Five Lakes Team

    Customer ServiceStaffTransparency

    Reviewed June 26, 2025

    I hope everyone experiences the same concern and care I received from James. To me, I was blown away by the experienced explanation of the Five Lakes process. No question was unanswered, and he was very patient with my questions. My follow up interview was just as detailed and assuring. I would recommend Five Lakes Law Group to anyone considering this kind of help. A workable solution to debt relief is in hand now, thanks to James and the Five Lakes team.

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    CoverageStaffBillingLoan Process

    Reviewed June 24, 2025

    The people and the attorneys at Five Lakes were so friendly, informative, knowledgeable and very professional I could NOT believe it. I would 100% recommend them. They left no stone unturned when assisting me and ensuring that all of my CC debt, personal loans and medical/dental bills are included in my debt relief package. Five Lakes Law Firm will even review all documents you receive from creditors once you are accepted into the program and represent you in case one of your creditors files a lawsuit by working with them to get you a satisfactory resolution. If the creditor refuses to work with them, they will represent you in court and you never have to go unless specifically requested by the court. And the best news is that it’s all covered in your agreed upon monthly deposit. Check them out. You will not be sorry.

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    Staff

    Reviewed June 24, 2025

    My experience with Five Lakes has been a great experience. I was skeptical in the beginning but the professional and knowledgeable staff answered all my questions. The video and tools also enable me to confirm everything as well. After speaking to my attorney it was no turning back.

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    Punctuality & Speed

    Reviewed June 21, 2025

    They make me feel at ease and not embarrassed of my situation. They stop to listen and make sure I understood before moving on. They were not fast talkers and allowed me to read through everything. I was stressed out about my debts but by the end of the conversation they found ạ solution for me and lighten my burden.

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    Customer ServiceStaff

    Reviewed June 18, 2025

    I finally feel like I have a fighting chance again! The staff has been so unbelievable helpful and not at all judgy. I am grateful I came across this company and truly blessed for all the hard work and help that has been provided. Don't think twice, give them a call and start to breathe again!

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    Customer ServiceBilling

    Reviewed June 14, 2025

    Do not deal with this so called Law group, it's years and years of payments, you will pay much more than you owe, no one will return your calls, settle your debt on your own. I cancelled after one year. A lot of bogus five star reviews.

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    Staff

    Reviewed June 13, 2025

    Great professionalism and explained the program thoroughly and really put me at ease and definitely felt the stress lifted off of me. Answered all questions and had great patience and took that anxiety from all the worry.

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    BillingLoan Process

    Reviewed June 8, 2025

    5 Lakes Law completely changed my financial future with their debt resolution services. They took my total monthly credit card and personal loan payments from 851.00$ a month to 302.00$ a month. I'm a father of 4 and a veteran. The extra money in my pocket has allowed me to stop operating in the red.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Christopher,

    We're thrilled to hear about the positive impact your program with Five Lakes Law Group has had on your life. It's great to know that the monthly savings are helping you prioritize your needs over debt. Thank you for letting us be a part of your path to financial independence!

    — The Five Lakes Team

    Punctuality & SpeedStaff

    Reviewed June 6, 2025

    Never have I EVER had the pleasure of working with people who actually care about what you have to say. They listen, they joke along with you, it's like a normal conversation with a friend!! They are knowledgeable and get back to you very quickly.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Jennifer,

    Thank you for your wonderful feedback! We're delighted to hear that our team members made your experience feel personal and friendly. At Five Lakes Law Group, we strive to create genuine connections with our clients while providing expert assistance. We're here to support you every step of the way!

    — The Five Lakes Team

    Profile pic of the author.
    Customer Service

    Reviewed June 6, 2025

    So far I have had a great correspondence with Five Lakes legal team. They have kept me informed with those who have responded to them for completing one's debts. Thank goodness for the five lakes team.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Alberto,

    We’re delighted to hear about your positive experience with our team! Keeping our clients informed is a top priority for us, and we appreciate your recognition of our efforts. Thank you for trusting us on your journey to financial freedom!

    — The Five Lakes Team

    Staff

    Reviewed June 3, 2025

    From the first greeting, I received courteous, professional service. The staff were patient and extremely knowledgeable regarding the service. I intend to refer others to Five Lakes who are serious about debt management.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Mary,

    Thank you for your kind words! We're excited to hear that you received courteous and professional service from our team members. We appreciate your trust in Five Lakes Law Group and are here to support you on your journey to financial freedom.

    — The Five Lakes Team

    Customer ServiceStaff

    Reviewed June 2, 2025

    Spoke clear English. Someone that I could relate to. Very helpful. Clear directions. Easy to understand the process. Answered all my questions. No judgement. Walked me through the process without any problems.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Heather,

    We're delighted to hear that our team member provided clear communication and support throughout your experience. Making the process easy to understand and ensuring you felt comfortable is our priority. We are always here to assist you on your journey to financial freedom.

    — The Five Lakes Team

    StaffBilling

    Reviewed May 31, 2025

    I've only been with Five Lakes for a short period of time, but I find them extremely helpful. I feel positive that they are going to help me with my debt consolidation and payments. I feel hopeful that I will be able to get out of debt soon.

    Thanks for your vote!
    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi there,

    We're delighted to hear that you're finding our team helpful during this early stage of your journey! Our representatives are dedicated to guiding you toward a debt-free future, and it’s great to know you're feeling optimistic about the process. We're here to support you every step of the way.

    — The Five Lakes Team

    Customer ServiceStaffTransparency

    Reviewed May 31, 2025

    Updated on 11/02/2025: So far, so good. Everything is the way I was told it would be. It does take time. Be patient. I just wish there was more time trying to notify creditors that haven't responded to correspondence. Other than that, Five Lakes Law is easily contacted, friendly to work with, and has always answered any questions with kindness and professionalism.

    Original: I'm at the beginning of my process. So far, they have been wonderful. They are not pushy, forcing you into anything. They urge you to ask any questions about the program and how it works. They have been kind, friendly, and understanding towards me and my situation.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi David,

    Thank you for your kind words! We're excited to hear that your experience with our team has been positive so far. Our representatives prioritize creating a supportive and informative environment, and we’re glad you felt that. Your journey to financial freedom is important to us!

    — The Five Lakes Team

    Staff

    Reviewed May 28, 2025

    New experience for me. Learned the process with Accredited and then again with Five Lakes. Very knowledgeable people. And friendly. I feel like this process will work for me. Excited for the journey. I’m glad I reached out.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Cindy,

    Thank you for your kind words! We're happy to hear that you found our team knowledgeable and friendly. It's wonderful to know that you feel confident in your journey with us at Five Lakes Law Group. Our team is eager to help you achieve your financial goals.

    — The Five Lakes Team

    Staff

    Reviewed May 25, 2025

    They have been great with helping me with my debts. Keep in contact with me on every account .They have made my life a little easy and my experience has been really good. I would recommend people to take a look for themselves.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Kevin,

    We’re grateful for your wonderful feedback! It's fantastic to hear that our team members have made your experience positive and have been proactive in keeping you informed. Your recommendation means a lot to us. We’re here for you every step of the way!

    — The Five Lakes Team

    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed May 23, 2025

    I have been working with Five Lakes Law Group, but I should say they are working with me. They are so patient as computer skills are a challenge for me. They keep me updated. I work in a busy office and can not accept calls on my personal phone so everything I do is on my home computer. Some days I don't get home till after 6:00 and exhausted after looking at computer screen for my job all day and answering phones, I am so burned out. I try to answer when then text or email and again computers and I are not friends. Paper and pen are more my speed. But technology is the way of the future so I keep trying. Again, they are always so understanding and helpful and patient when dealing with this over 60, almost 70-year-old lady.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi there,

    We’re pleased to hear that our team has been supportive and understanding throughout your journey. It's great to know that you feel comfortable working with us. Our goal is to make this experience as smooth as possible for you. If there's anything more we can do to assist, please don’t hesitate to reach out.

    — The Five Lakes Team

    StaffTransparency

    Reviewed May 23, 2025

    The gentleman that helped me was very transparent about the process and explained it all very well. He was also empathetic and did not make me feel bad for all the debt I have racked up. Overall it was a very smooth process getting set up!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Ashlee,

    Thank you for your wonderful feedback! We're excited to hear that our team member provided clear explanations and support throughout your experience. At Five Lakes Law Group, we strive to create a compassionate environment where clients feel understood and empowered.

    — The Five Lakes Team

    Customer ServiceStaffBilling

    Reviewed May 20, 2025

    I called in to see if someone could help with my on going credit debt. I was glad I got the help I needed with my credit card debt. It was easy and I talked to someone and got the low payment, that I could afford. On my way, hopefully debt free.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Tracy,

    Thank you for sharing your positive experience! It's wonderful to know you're on the path to achieving your goal of becoming debt-free. If you need further assistance, don’t hesitate to reach out.

    — The Five Lakes Team

    Reviewed May 20, 2025

    From my experience so far I am happy with the plan we have come up with, all the services available to me and the ability to be a part of the process. Not just take my money and, "Don't worry we got it from here." That is not the case, I am a part of each resolution as they progress. I am excited to see this through to success.

    Thanks for your vote!
    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Guila,

    We’re delighted to hear that you’re actively engaged in your journey with us! Our team is dedicated to ensuring you feel included in every step of your program. We're here to support you all the way to your goals.

    — The Five Lakes Team

    PriceStaff

    Reviewed May 18, 2025

    My experience in joining Five Lakes has been easy and will eliminate my debit allowing me to breath for a change. They have been clear and patient with me making certain I understand the program. they answered all of my questions and I know that should I have more they will provide answers. The folks I have communicated with thus far have been outstanding. I can see light at the end of the tunnel now. I would say to other folks who have large debt that they should join these folks to help you have more money monthly to use while paying off creditors. This program will help you eliminate your debt and provide more money to use as needed or to save it as I will be doing.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Martin,

    Thank you for recommending us to others! Knowing you can now focus on your needs instead of debt is exactly what we strive for. Our representatives are dedicated to providing exceptional service to our clients, and it's wonderful to know they gave you a positive experience. We are here to support you on your journey to financial freedom!

    — The Five Lakes Team

    Staff

    Reviewed May 14, 2025

    My experience was very pleasant and they were very helpful in my situation. I'm hoping that my short term journey will be successful with them in the upcoming future while all my needs are met. Thank you!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Lisa,

    We're delighted to hear that you had such a positive experience with our team! Your confidence in us as you embark on this journey means a lot. Our team at Five Lakes Law Group is dedicated to ensuring your needs are met as you work toward achieving your goals.

    — The Five Lakes Team

    Profile pic of the author.
    BillingFollow-Through

    Reviewed May 12, 2025

    I had no problem with 5 Lakes the first two years until an aggressive credit card company refused to settle and take me to court. I had to pay extra every paycheck because they couldn’t do what they said they could do. I signed up for debt relief and the lawyer I talked to in the beginning said they work with these credit card companies all the time and never had an issue. 5 Lakes had to “dip” into my escrow to pay the aggressive credit card company off with no negotiation and I had to pay extra to keep up my escrow balance for the two I’m currently paying off. There is another credit card I have that’s being aggressive and 5 lakes contacted me to pay yet, extra again, because they can’t get it negotiated. I refused because I can’t afford it. They declined offer and are negotiating yet again. I signed up for one amount every paycheck, that’s all I’m paying. 5 lakes is getting paid to negotiate and that’s what they need to do. I’m too far in to stop now.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Karen,

    Thank you for sharing your experience. We understand that dealing with aggressive creditors can be challenging. Our team members are committed to finding the best solutions for your situation, and we appreciate your patience. Please know that we’re here to support you in achieving a successful outcome. If you have any concerns, feel free to reach out to our Client Success team at clientsuccess@fivelakeslawgroup.com or 855-441-6129.

    — The Five Lakes Team

    Customer ServiceStaff

    Reviewed May 8, 2025

    The customer service was exemplary! I was in contact with Josie and Barra, both were extremely patient and knowledgeable. There were times during the long conversation, I was a little anxious and I explained my concerns to the ladies. They listened and addressed the concerns and I felt reassured I had made the right decision. They were extremely supportive and professional.

    If I could make a suggestion to enhance the procedure, I would suggest advising the prospective client the “time involved” to complete the transaction before starting the process. I did not know the transaction would take 2 hours. Even though it was a lengthy process, I gained some financial knowledge and had an incredible exchange with two proficiently skilled women.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Marlene,

    Thank you for your wonderful feedback! We’re pleased to hear that Josie and Barra provided you with the exceptional support you deserve. Our team is dedicated to guiding clients through their financial journeys, and it’s gratifying to know you felt reassured along the way. We appreciate your insight. Thank you for choosing Five Lakes Law Group!

    — The Five Lakes Team

    Sales & MarketingOnline & AppStaff

    Reviewed May 7, 2025

    I feel very involved in the process of resolving my debt. This company is very straightforward and upfront about the process. Everyone was so helpful to explaining the whole process to me. From the intake to setting up my account on the app that is used was very helpful and it's very easy to manage.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Brandy,

    We’re delighted to hear that you feel engaged and informed throughout your journey with us at Five Lakes Law Group. Our team members strive to provide clear communication and support every step of the way, and it’s great to know you found the process straightforward and easy to manage.

    — The Five Lakes Team

    Staff

    Reviewed May 7, 2025

    I had an incredibly smooth and seamless experience working with this company on my debt consolidation. The entire process was handled with care and clarity, making what could have been a stressful situation completely anxiety-free. Every step was clearly communicated, and I felt supported the whole way through. I’m so grateful for their professionalism and efficiency—highly recommend if you’re looking for peace of mind and real results.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Jamie,

    We’re grateful to hear about your smooth experience with our team at Five Lakes Law Group. It’s wonderful to know that our commitment to clear communication and support made this situation easier for you. Your recommendation means a lot to us!

    — The Five Lakes Team

    Customer ServiceBillingLoan ProcessHonesty & Transparency

    Reviewed May 5, 2025

    This whole experience has been very stressful. I have just been served for the 6th time and have had very little support from Five Lakes Law Group. I am in my 14th month with them. I am paying 330 every two weeks plus an addition 800-1000 more when they “settle an account”. They have negotiated two of my accounts on which I am paying one account 291 a month and one 126 a month. Three accounts I had to negotiate with my creditors and set up my own payments for out of my private bank account. One I pay 159 a month, one 200 a month and one 121 a month. Currently I was served three weeks ago for a 3700 account which I am having to go to court on my own about it and just got served again last week for a 1700 account which I will have to go to court about on my own again. Honestly at this point I will not be able to stay in the five lakes program, I cannot afford to keep sending them 330 every two weeks.

    They have set up an account that my payments go to, as of today I have a whooping 340 dollars in that account as most of the money goes to pay five lakes fees of 27% of the account that was settled. The fees are based on the account balance when they settle not the settled amount. I am calling a bankruptcy lawyer to file chapter 13 since at this point my credit is ruined not to mention my life. On a side note for whomever is reading this, I acknowledge that I accumulated this debt on my own and that I have been very irresponsible. In the future, I will not obtain any credit card debt or any personal loans.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    We regret to hear about your experience. Our team is eager to assist you in navigating this situation and to continue making progress towards your financial freedom.

    The fees you pay are invested in securing the expertise and resources needed to achieve favorable outcomes on your behalf. Our fees are contingent on achieving results that you approve – your success is our success.

    Please reach out to our team at clientsuccess@fivelakeslawgroup.com or 855-441-6129.

    — The Five Lakes Team

    Verified purchase
    Staff

    Reviewed May 4, 2025

    Five Lakes Law Group has been amazing to work with so far! Glenn C. was very informative and friendly, and made sure I understood every step of the debt settlement process. I feel confident knowing that I am in good hands.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Colleen,

    We’re excited to hear about your positive experience with Glenn and our team at Five Lakes Law Group! Your confidence in us means a lot, and we’re dedicated to guiding you through every step of your program.

    — The Five Lakes Team

    Reviewed May 1, 2025

    This has been life changing for me. I can not thank the person I spoke with enough for explaining everything and taking the time to laugh and cry with me. I will never forget this experience. Thank you!!!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Katelyn,

    We're delighted to hear that your experience with our team member made such a meaningful impact on your life. At Five Lakes Law Group, we strive to provide compassionate support and clear guidance every step of the way.

    — The Five Lakes Team

    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2025

    Super helpful with answering all of my questions, they explained how the process works very well, super thorough. They were spot on when they called. I wasn't waiting around. They made everything easy for me.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Cody,

    We're delighted to hear that you found our team helpful and thorough! At Five Lakes Law Group, we strive to make the process as seamless as possible for our clients. It's fantastic to know that our efforts to provide clear explanations and timely support made a positive impact on your experience. Thank you for taking the time to share your thoughts!

    — The Five Lakes Team

    Customer ServiceStaff

    Reviewed April 15, 2025

    They have provided great communication. They are very helpful. I feel very confident in they're ability to assist me with my financial goals. The reps are very thorough. I can now breathe a sigh of relief.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Tammy,

    We're pleased to hear that our team has provided you with strong communication and support. It's wonderful to know that we’ve made a positive impact on your journey to financial freedom. Thank you for taking the time to share your experience with us!

    — The Five Lakes Team

    Staff

    Reviewed April 15, 2025

    So far it's been a good experience. They haven't made me feel like a loser and haven't judged me. I know it will take a while but I'm confident that they will help and do everything they can to also help.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Amanda,

    We’re delighted to hear that your experience with us has been positive so far! Our team at Five Lakes Law Group is committed to supporting you without judgment, and it’s great to know you feel confident in our ability to assist you on this journey. We appreciate your trust in us and look forward to continuing to work together toward your financial goals.

    — The Five Lakes Team

    Staff

    Reviewed April 11, 2025

    I was turned over to Niko from Accredited.com-Niko was very friendly warm and professional. Not to mention he has an incredible voice! He went over the same details and info that Accredited.com had already given me but it was reassuring to hear the same things from another party. I felt like I was in good hands and glad that I made the decision to move forward.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Heather,

    Thank you for your wonderful feedback! We’re excited to hear that Niko provided you with a reassuring and professional experience. Our team at Five Lakes Law Group is dedicated to ensuring our clients feel supported every step of the way. It's great to know you felt confident in your decision to move forward with us. If you have any further questions or need assistance, don’t hesitate to reach out.

    — The Five Lakes Team

    StaffTransparency

    Reviewed April 9, 2025

    Those I've spoken with so far have been compassionate, professional and knowledgeable. They are very concerned about quality, accuracy and transparency. I'm just beginning my journey but am off to a good start!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi there,

    Thank you so much for your kind words! We’re delighted to hear that our team members have made a positive impression on you during your initial experience. We’re excited to be part of your journey towards achieving your financial goals. If you have any questions or need assistance as you continue, don't hesitate to reach out!

    — The Five Lakes Team

    Contract & TermsSales & MarketingPunctuality & SpeedStaffBillingLoan Process

    Reviewed April 9, 2025

    I thought it was a scam at first because my the people I owed money to tried to say they can help me more than them but they wanted me to take more loans to lower payments but all they wanted was for me to was take more loans and keep me in debt to them. I know they take about 27% for fees but the one monthly payment for all the multiple debts is like 382$. If didn’t do that my whole check will be going to pay all my debt. You can put in more to speed up the process or not, it’s up to you so I gave them a chance and I see the negative reviews and you don’t know what the people complaining about is entirely true or not so I just gave them a chance to see for myself.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Rue,

    We appreciate you taking the time to share your experience! It’s great to hear that you decided to partner with us. Our team of experts at Five Lakes Law Group is dedicated to helping you break free from the burden of debt. If you have any questions or need further assistance, don’t hesitate to reach out.

    — The Five Lakes Team

    StaffBilling

    Reviewed April 8, 2025

    DO NOT use this company for debt consolidation. They do not help if you are being sued by a bank. You will have to represent yourself in your home state. Five Lakes holds your money and takes a monthly fee, plus a 27% fee once a debt is settled. I saved hardly any money after all is done, after they tack on their fees. Five Lakes will not close my account and release me from their program even though all the money is in my account to pay off all of my bills.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Kelly,

    This is not the experience we aim to provide, nor is it reflective of our principles or the positive outcomes reported by many of our clients. Our compensation at Five Lakes Law Group is based entirely on successful outcomes. We only earn fees when we achieve results that each client has reviewed and approved. Please contact us at clientsuccess@fivelakeslawgroup.com or 855-441-6129. We're here to help and ensure you have the clarity you need about your program.

    — The Five Lakes Team

    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed April 3, 2025

    BE CAREFUL!!! My total debt between 2 credit cards was less than $20,000. By the time Five Lakes negotiated settlements, with the additional late fees and penalties the banks charged, I am being charged more than the original debt: EXAMPLE. Original debt. $3999.29. Creditor balance by the time it was negotiated: $5073.37. Negotiated offer amount. $2526.69. Five Lakes Fee. $1,079.81. Paying it off early does not lower the Five Lakes Fee either! I was told someone would review the fees and had a phone appointment which was never received. I was also told that if I paid in extra $, this could be applied to the outstanding accounts - wrong info! By the time I am finished, I will have saved a whopping $392.79 plus the credit hit plus all the hassle!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Jeanne,

    We want to clarify some important points about your experience. Our team of experts at Five Lakes Law Group is dedicated to securing favorable outcomes for our clients, and the fees you mentioned are tied to our success in negotiating resolutions on your behalf. We aim to alleviate the burden of debt and provide a clear path to financial freedom. Please reach out to our Client Success team at clientsuccess@fivelakeslawgroup.com or 855-441-6129.

    — The Five Lakes Team

    PricePunctuality & SpeedBillingRates

    Reviewed March 27, 2025

    They do not tell you anything about the fees upfront. After eight months, I finally got a settlement offer and they pulled $3000 out of my account for their own fees. I started with $38,000 worth of debt and I now have $44,000 worth of credit card debt from interest in late fees that are piling up because they told me not to pay the bills now I am $6000 more in debt and out $3000.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Heather,

    The situation you described does not accurately reflect our procedures or the typical client experience. Our compensation at Five Lakes Law Group is based entirely on successful outcomes. We only earn fees when we achieve results that you, the client, have reviewed and approved.

    We strive to provide an experience that meets your individual needs. Please reach out to our Client Success team at clientsuccess@fivelakeslawgroup.com or 855-441-6129.

    — The Five Lakes Team

    Reviewed March 27, 2025

    So far so good, just signed up for resolution of debts and all the questions I had were answered by several individuals and I did receive nearly the same answer. Some scripted, but well adapted to handle customer's interruptions and uneasiness. Very good service! Thank you all! Larry.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Larry,

    We’re pleased to hear that your experience with our team at Five Lakes Law Group has been positive so far! Our team members are dedicated to providing clear and consistent communication to ensure you feel confident in your journey. Your acknowledgment of their efforts means a lot to us. We’re excited to assist you on your path to financial freedom!

    — The Five Lakes Team

    Staff

    Reviewed March 25, 2025

    A million thanks to Five Lakes Law Group. When things looked dark and bleak I can now see light at the end of the tunnel. They genuinely care about you and your journey to financial freedom. I would recommend them with 5 stars to anyone who is in the same situation I was in. Thank you again Five Lakes Law Group.

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    Customer ServiceStaff

    Reviewed March 22, 2025

    I am very happy with the handling of my case. The process and communication have both been very clear and informative as well as handled efficiently. I have a high level of confidence that working with Five Lakes Law will result in meeting my goals.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Terry,

    We're delighted to hear about your positive experience with our team at Five Lakes Law Group! Providing clear communication is a priority for us, and it's fantastic to know we’ve met your expectations. Your confidence in us means a lot. Thank you for choosing us!

    — The Five Lakes Team

    Sales & MarketingOnline & App

    Reviewed March 19, 2025

    Finally a peace of mind. Thank you everyone at Five Lakes Law group. You have made this process so easy and with no pressure. I can finally see a debt-free life ahead. I love that I can see everything with the app you provide.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Andrea,

    We’re delighted to hear that you’re experiencing peace of mind and that our app is helping you visualize your journey toward a debt-free future! Our team at Five Lakes Law Group is dedicated to making the process as seamless and pressure-free as possible, so your feedback truly means a lot to us. We're here to support you every step of the way!

    — The Five Lakes Team

    Staff

    Reviewed March 18, 2025

    This experience gave me a renewed hope at my future. The customer care from beginning to end was wonderful! The professionalism of everyone I spoke with was A+. I’d recommend this service to my family and friends.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Monique,

    Our team at Five Lakes Law Group is dedicated to providing exceptional support, and it’s wonderful to know that the professionalism of our team members made a positive impact on you. Thank you for your kind words and for recommending our services to your family and friends. We’re here to continue assisting you on your journey to a debt-free future!

    — The Five Lakes Team

    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed March 15, 2025

    The Group is very thorough and professional. The app is a great tool follow your progress and the team is great at communicating and answering any questions I have. I felt quite defeated when I first contacted them/at the end of the call I had hope. A great weight was lifted - a light at the end of the tunnel. Highly recommend.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Marylea,

    Thank you for your kind words! We’re grateful to hear our team has made a positive impact on your experience. It’s wonderful to know that you found our app helpful for tracking your progress and that our communication has provided you with reassurance along the way. Part of our mission at Five Lakes Law Group is to help our clients begin their journey to a debt-free future, and we’re excited to be part of that journey with you. Your recommendation means a lot!

    — The Five Lakes Team

    Profile pic of the author.
    Staff

    Reviewed March 8, 2025

    Still very new to Five Lakes but so far been very impressed with the care and compassion taken to make sure I'm understanding everything. I feel very confident about moving forward with them to get my debt under control and would recommend them for anyone else stuck in that cycle.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Amanda,

    We’re delighted to hear that your experience with our team at Five Lakes Law Group has left such a positive impression! Our representatives are dedicated to providing personalized support as you work towards financial freedom. It’s wonderful to know you feel confident in moving forward with us. Thank you for your recommendation!

    — The Five Lakes Team

    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Feb. 28, 2025

    After 2-years in the program. Just understand if you are considering this program, nothing gets done quickly. I have been in the program for about 2 years and as I am getting back on my feet and trying to get out of debt Five Lakes doesn't make it any easier. I just notified them last week to pay off two creditors early, and work on a resolution for one of the smaller accounts (only $289). Crickets!!! I have been paying a little extra to get out of this money leeching system for the last 6 months but when you want to pay off early that is evidently not a priority. I HATE I EVER took this route, but I am too far in now to quit. Bankruptcy would have been less painful. Also, how about $5,044.46 in fees that could have gone to my creditors instead of Five Lakes Law Group. Rip Off. DON'T Do It. There are better ways to get out of debt.

    One more thing, Five Lake will absolutely lie to you. I have asked them twice on the phone, and 5 times in their chat to pay off an account early. They keep saying it is scheduled, think they did it?...NO. Then they come up with the bogus claim that it takes 5 to 7 business days to complete the transaction. What bank anywhere in the United States takes 7 days to clear an ACH? Regardless I asked this to be done on 2/14, it is now 2/27 and the account STILL hasn't been paid off. SOOOOOOOOO tired of their lack of professionalism. RUN FROM THIS PROGRAM!!!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hello,

    Our team focuses on delivering not just quick results but also the right results to lead to a more sustainable financial future.

    The fees you pay are invested in securing the expertise and resources needed to achieve favorable outcomes on your behalf. These are contingent on achieving results that you approve, ensuring that your success is our success. Please reach out to our team at clientsuccess@fivelakeslawgroup.com or 855-441-6129 to discuss your concerns.

    — The Five Lakes Team

    CoveragePunctuality & SpeedStaff

    Reviewed Feb. 27, 2025

    The representative (Todd) was very professional, thorough and insured that I understood the process. The lady that I spoke to afterwards to set up my appointment with the attorney was also very professional and thorough. The attorney was very professional as well. The entire process was extremely easy.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Bill,

    Thank you for sharing your wonderful experience with us! We're pleased to hear that Todd and our other team members provided the professionalism and thoroughness we strive for at Five Lakes Law Group. Ensuring our clients understand every step of their journey is a top priority, and it’s gratifying to know that you found the entire process easy.

    — The Five Lakes Team

    Punctuality & Speed

    Reviewed Feb. 20, 2025

    The best service ever. I like it so much!! They made solutions fast. Thanks for all you do for me!! I don’t was sure to do this business but now I’m so happy to do. Thanks Lakes for all your hard working people integrity!!

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Blanca,

    We’re delighted to hear that you had such a positive experience with our team at Five Lakes Law Group! Your satisfaction is our top priority, and it’s wonderful to know that our efforts to provide effective solutions have made a difference for you. Our team is here to support you every step of the way on your journey to financial freedom. We look forward to continuing to assist you!

    — The Five Lakes Team

    Rates

    Reviewed Feb. 19, 2025

    It is a very interesting option to relieve your finances. It is good to learn well about the process and ask questions related to the commissions and whether it makes sense in relation to your debt and your finances.

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    Five Lakes Law Group
    Response from Five Lakes Law Group

    Hi Rusber,

    We’re delighted to hear that you found our program to be a beneficial option for your financial journey. Our team of experts at Five Lakes Law Group is dedicated to helping clients navigate their path towards a brighter financial future. Thank you for sharing your experience!

    — The Five Lakes Team

    Sales & MarketingOnline & AppStaff

    Reviewed Feb. 11, 2025

    Chad did a great job of explaining all of the details involved in a very clear way. I feel very confident and comfortable with the process and look forward to resolving my debt through their guidance. The portal through the app is a good tool as well.

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    Customer ServiceStaff

    Reviewed Feb. 9, 2025

    The first phone call and I knew I was in good hands. What a great company. Compassionate and knowledgeable. They explain all the steps and why. They take great care of you and get you out of debt. Thanks.

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    Contract & TermsStaff

    Reviewed Feb. 9, 2025

    I'm at the beginning of working with Five Lakes for debt settlement and am very pleased. Their guidance on how to handle creditors during the process has given me peace of mind. One month into the process I have one agreement in place. I so glad I hired professionals to help me.

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    Staff

    Reviewed Feb. 8, 2025

    My overall experience with Five Lakes was Outstanding! Everyone was so encouraging and reassuring; especially Julie **. The whole team was amazing and took a huge load of my shoulders. I highly recommend this company as a debt resolution. Thank you so much!

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    Customer ServiceStaff

    Reviewed Feb. 7, 2025

    Amazing customer service. They were very helpful, kind, and understanding of my situation. Everyone who worked we me was knowledgeable and truly there to help you with your our situation without passing judgement. I cannot thank them enough for everything they’ve done for me.

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    Reviewed Feb. 7, 2025

    Concise and to the point. Music when on hold was loud. Silence would have been better. Presenter knew his subject. All of my questions were answered. I was reluctant to do this but he raised points that explained the benefits.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Feb. 6, 2025

    I have only been enrolled in the program for a few months and Five Lakes has settled with one of my creditors already! The communication and the app are both excellent and extremely helpful. I would highly recommend this program.

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    Sales & MarketingOnline & App

    Reviewed Feb. 5, 2025

    They have been respectful and communicate good and the app is wonderful and works around your budget that you can afford and they have made it a lot easier for me and it's a big relief and less stressful for me now that I'm using them. Thank you.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2025

    Great experience, very clear and thorough on the goals they intend to implement. Was pleased with the way they detailed each goal and made clear on what my response abilities are. Looking forward to work with them.

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    Reviewed Feb. 2, 2025

    There is a light at the end of the tunnel! I was a little anxious and worried, but now 2 accounts are settled with quite a few more to go and I see it coming to an end. So glad I took the first step to handle it. I'll be better prepared for the ridiculousness of life for the next however many years. Thank you!

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    Customer ServiceStaff

    Reviewed Jan. 30, 2025

    Customer friendly and provide clear communication. Meets the needs of the customer. Happy I get the opportunity to work with Five Lakes in this time of need. I trust that they will be in constant communication with me during the process.

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    CoveragePriceStaff

    Reviewed Jan. 29, 2025

    This company has done nothing to help me get out of financial debt, started with 5 accounts and ended with 2 and they just keep asking for more and more money. The amount I’m paying should be covering the amount for all 5 accounts not just the 2.

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    Customer ServiceStaffBilling

    Reviewed Jan. 27, 2025

    My wife and I have had an excellent experience working with Five Lakes Law Group to consolidate our credit card debt. From the start, their customer service team has been incredibly friendly, professional, and responsive. Attorney Dennis **, with over 18 years of experience, has been a tremendous help. His deep knowledge and clear guidance have given us confidence throughout the process. We highly recommend Five Lakes Law Group to anyone looking for a reliable and compassionate team to assist with debt consolidation!

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    Staff

    Reviewed Jan. 26, 2025

    I appreciate that the entire process was thorough and unhurried; everyone was incredibly patient with me. It felt very comfortable, and I am confident that this is the best option for me at this moment.

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    Staff

    Reviewed Jan. 25, 2025

    I’m ECSTATIC!! I feel like someone genuinely care about the burden I was shouldering. That feeling of drowning is gone. Where were you guys hiding? I’m a walking billboard for this company. I’m just amazed that this kind of love and attentiveness still exist today. Feeling really happy right now about life. Can’t thank you guys enough.

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    Staff

    Reviewed Jan. 23, 2025

    I was referred by a very thorough person. His description of the care and attention paid to detail was spot on. Leslie was able to look, identify, and find a solution that fit perfectly for me. I would highly recommend this agency to any and everyone.

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    Staff

    Reviewed Jan. 23, 2025

    I am very happy to be involved with Five Lakes. They’ve been very helpful. Information given is extremely easy to understand and they’re there with help every step of the way. It was a very good decision on my part to go with this company.

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    Staff

    Reviewed Jan. 23, 2025

    Five Lakes Law Group made this experience easy to understand and navigate. Every component of the process was smooth from start to finish. Each staff member I spoke with was clear on each task being performed at the moment.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 23, 2025

    Had a great kick off call and sign up process, everyone was knowledgeable and answered all my questions and concerns. Didn't feel any pressure or "sales pitch". Money can be an uncomfortable thing to talk about but Nate was genuine and seemed to really understand my situation.

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    Staff

    Reviewed Jan. 22, 2025

    Just getting started in this. So far they have been very professional and detailed in explaining the process. Everyone is very understanding of the situation and treats you with respect. This is a hard thing to go through but they have made me feel much better about it.

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    Reviewed Jan. 16, 2025

    This process was simple and they made feel this decision was the right way to go. I would definitely recommend, bankruptcy was not an option!! Although debt wasn’t in collections I felt immediate relief.

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    MaintenanceStaffEase of Use

    Reviewed Jan. 15, 2025

    Working with Five Lakes Law Group was such a smooth and stress-free experience. They took the time to clearly explain every step of the process, breaking down complicated legal terms into simple, easy-to-understand language. From our first consultation, I felt confident in their ability to help me, and they made sure I understood exactly how everything worked before moving forward. Their professionalism and patience really stood out, and they were always available to answer my questions. If you’re looking for a team that makes the legal process easy to navigate, I highly recommend Five Lakes Law Group!

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    Sales & MarketingStaff

    Reviewed Jan. 15, 2025

    From the very beginning, my experience has been nothing short of exceptional. I cannot say enough good things about their care and understanding to my situation. They were incredibly patient and understanding, taking the time to listen to my concerns and explain the process in a clear and concise manner. They answered all my questions thoroughly and never pressured me into anything. I truly feel they went above and beyond to help me navigate this challenging situation. Thanks to their expertise and guidance, I am finally seeing a light at the end of the tunnel. I highly recommend!

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    Staff

    Reviewed Jan. 14, 2025

    It was a great experience and Jim didn't make me feel bad about my situation. He explained everything in great detail and was patient with all my questions. I would recommend this company to anyone who is in the same position as me.

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    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2025

    Still early in the process for me but so far they are awesome and kind. Empathy and understanding! A good choice for me and my future. Hopefully they keep up the effort and assistance. Fingers crossed!

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    Online & App

    Reviewed Jan. 9, 2025

    Five Lakes Law Group has brought me peace of mind and enabled me to find a way out of my debt. As a single mom on a teacher salary, I was continually finding myself underwater. They made the process easy and explained everything I needed to know. Their app is a bonus. Thank you so much!

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    StaffBilling

    Reviewed Jan. 8, 2025

    I found 3 of the staff members very knowledgeable and professional in explaining their program and making recommendations. My payments will be half of the former amount! This program will aid me tremendously in settling my credit cards.

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    Staff

    Reviewed Dec. 21, 2024

    Everyone that I talked to was so nice, and explained everything and how it works. I felt so much relief from what they explained to me and how they would help with my situation. I highly recommend them.

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    Contract & TermsPunctuality & SpeedBillingHonesty & Transparency

    Reviewed Dec. 20, 2024

    To start, I DO NOT RECOMMEND THIS COMPANY. Why? I was in financial hardship of my own stupidity and decided to give them a try for Credit Card debt relief. They were open and honest about the whole process during onboarding except for 1 detail. THEIR FEES!!! When they get a resolution offer for you, and you agree, they take a 27% cut. Was this described during onboarding. NOPE. This isn't 27% off the resolution offer either. They take it from the original full balance when you signed up!!! Also, not discussed. I know you have to make money and I’m okay with that but 27%? When you’re talking debt that is as much as a car. That is a lot of money. Talk about “making it rain”. They make the deal sound good by saying you pay a low APR and us peasants have no clue how that works accept 6% seems like a good deal.

    Was it in the paperwork during onboarding? Yes. Do you need a magnifying glass and an attorney to read it? YES!!! It was my own stupidity to trust a business like this without fully going over the agreement. The old ways still take effect today people. If it sounds too good to be true, IT IS!!! Side note. I received an offer letter for half what I owed directly from the creditor. I could have agreed to that and their payment plan for a lot less and without my credit bombing too much. To end, you don’t need to make the same mistake I did. You see, the tactic is the waiting game. They will take something rather than nothing and if you wait long enough, they will start contacting you with a lower amount and less of a hit on your credit.

    Jimmy

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    Staff

    Reviewed Dec. 17, 2024

    Ashley was an absolute gem to work with!! She took the time to thoroughly explain every part of the process. She answered all my questions. I could tell she genuinely wanted to help me. It was a great experience working with her and the others at Five Lakes Law Group!!

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    Customer ServiceStaff

    Reviewed Dec. 11, 2024

    I’m so grateful for Five Lakes Firm. I have needed help with my finances and I made one call and was told they could help me and save me money at the same time. I spoke with Terry and he was so kind and helpful, he showed compassion for me and my situation and said he would do everything possible to help me out. I’m just getting started but I know this is the best thing for me. Thank you Again for all of your Help and Support.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaffBilling

    Reviewed Nov. 27, 2024

    Very helpful, quick and to the point. I appreciated everyone expeditiously helping me. Thorough and ensured that I understood everything and walked me through the app to ensure that I was comfortable with the payment options.

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    Staff

    Reviewed Nov. 24, 2024

    Been an easy company to work with. They handle the heavy lifting and negotiate your debt with the lenders for you. By far I highly recommend for any financial situation. Thank you for all your knowledge and help.

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    StaffBilling

    Reviewed Nov. 23, 2024

    I am still very nervous doing this. I have never done this before. I’m nervous about stopping all payments and how my credit score will even get worse. However talking to the nice young women made me relax a little bit. I started thinking how much worse can it get. My situation before signing up was very stressful and that was only getting worse and I felt I was sinking into a deep hole. But you guys assured me this will work and get better soon. I am putting my trust in you. I hope I am not let down. I will do what I said keeping up with the biweekly payments and I hope you keep your word too. Thank you for your help. My fingers are crossed. For now yes I would recommend you to family and friends. After I am done with the program I hope I can feel the same and write a better review.

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    Staff

    Reviewed Nov. 19, 2024

    Great service so far. A very informative team. I left each conversation understand exactly what I'm getting iinto. They made me feel very comfortable and at ease. Especially knowing how hard of a decision this was.

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    Staff

    Reviewed Nov. 5, 2024

    Very nice and considerate. They explained everything in detail and fully understanding. I feel like I will be in a better place with this program. I'm so glad I took this opportunity to reach out and resolve my debt.

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    Customer ServiceStaff

    Reviewed Nov. 5, 2024

    Toni was amazing. She was understanding and brought a personal feel to our call. I feel confident that this was a good choice. I would highly recommend this service to my friends and family. Especially if they are able to speak with Toni.

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    Staff

    Reviewed Oct. 28, 2024

    "Outstanding service! The team provided expert guidance and support throughout my debt reduction process, making a challenging time much more manageable. They were knowledgeable, compassionate, and committed to finding the best solutions for my financial situation. I felt heard and well-represented. Highly recommend to anyone looking for professional and caring legal assistance for debt relief!"

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    Staff

    Reviewed Oct. 28, 2024

    So far the people I have spoken with have been understanding, compassionate, and willing to do whatever they have to help. I've just started the program, haven't even made my first deposit yet, but very happy with program at this point.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 23, 2024

    Easy/quick process, explained everything in detail. Were understanding of situation and goals at trying to get debt free. I was hesitant to do this, but couldn't make a dent in debt, even with the few extra payments I could afford to make.

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    Reviewed Oct. 18, 2024

    They work hard on trying to find the best situation for your financial freedom. They were able to find a resolution on 11 of my 12 accounts. By doing this I can actually breathe again. A great place to start

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    Staff

    Reviewed Oct. 17, 2024

    My family and I greatly appreciate the help that this program offers us. Everyone has been really nice, respectful and helpful and navigating this process for us. We were given all the information we needed to make a informed decision and would recommend to anyone looking to consolidate debt.

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    StaffTransparency

    Reviewed Oct. 16, 2024

    I had the pleasure of speaking with attorney Jada, who has been extremely knowledgeable, transparent, and professional. So far, I am extremely happy with the service that I've received and genuinely look forward to working with Five Lakes Law Group!

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    StaffLoan Process

    Reviewed Oct. 16, 2024

    Dirk was very helpful in helping me out with this. Patience is key with the debt settlements but after a few months, I already received my first offer to cut one of my loans in half. I would definitely recommend this service.

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    Contract & TermsPriceStaff

    Reviewed Oct. 11, 2024

    Seriously, DO NOT enroll. Settle the debts on your own. They made promises to me that cost me BIG. Do not fall for their helpful tone - they’re there to take your money. Eighty-percent of what I was depositing for my debts went to them. Do not make the same mistake I made.

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    Price

    Reviewed Oct. 11, 2024

    My accounts were settled in record time. I was not totally satisfied with the service that Five Lakes is offering. I would not hesitate to recommend Five Lakes to my family and friends. They are worth boasting about.

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    Punctuality & SpeedOnline & AppStaffEase of Use

    Reviewed Oct. 10, 2024

    Five Lakes has been a Godsend to me! From the ferry beginning, they've maintained professionalism, punctuality, and have done exactly what the say they would do. Their app is extremely user friendly and I'm so grateful to be working with them.

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    Sales & MarketingPricePunctuality & SpeedBilling

    Reviewed Sept. 24, 2024

    I enrolled at Five Lakes Law Group with 12,000 in debt. 2 1/2 years later, I have not even gotten halfway through my program and I have paid them over $5,500. I have been sued by one of the credit cards already, and another is threatening to sue. They said, "Well, we can’t guarantee that creditors won’t pursue legal action against you even if you are enrolled in this program." I paid over $400 in legal filings and had to show up in court 3 times. I finally added up the fees they were charging and realized I was being ripped off. I did some research and found a non profit organization that deals with debt counseling. I wish I had done this sooner. Do not use FLLG unless you want to get scammed.

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    Customer ServiceStaffResolution

    Reviewed Sept. 6, 2024

    Promises to resolve your debt and have two pending lawsuits now and possibly judgements to follow. I had my account fully funded and not debt collector was ever called be these scammers to try and resolve the debt. They tell you to ignore the collectors and the letters to send them. Which we did. So my wife called the debt collectors and asked did Five Lakes call to try and negotiate a settlement! The debt collector manager stated that no one ever called to try and resolve anything with them. Don’t trust any debt resolution programs. They just make false claims and it can hurt you more than just calling a debt collector and try and resolve it yourself or talk to a bankruptcy attorney for more help before going down a long drawn out legal battle.

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    Customer ServiceRefunds & PayoutsBillingHonesty & Transparency

    Reviewed July 27, 2024

    After notifying them that we were pursuing bankruptcy they took money from our bank account unexpectedly. After speaking with people we were told they would refund us. We received less than half the amount. When contacting them again we were promised that we would be refunded the rest. That was a lie because they were already sending the balance to the creditor. They claimed it was a "mistake" but we are now out of that money that we needed for groceries and bills. Also, they claimed we would have total control over the dedicated account, which was another lie. There is no way to withdraw funds if needed on the site, so you have to call which is obviously useless. We wish we had listened to the warnings and never gotten involved with this program. Then when you want to discontinue it they heavily pressure you to remain in it using scare tactics. I highly recommend staying away from Five Lakes.

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    Five Lakes Law Group Company Information

    Company Name:
    Five Lakes Law Group
    Website:
    www.fivelakeslawgroup.com