Five Lakes Law Group Reviews

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Edited by: Tammy Burns

About Five Lakes Law Group

Established in 2021, Five Lakes Law Group is a law firm that offers debt settlement and resolution services. The company states on its website that it can reduce your monthly debt load as much as 40%, while also offering one-on-one attorney support. It says it has helped more than 200,000 clients with unsecured debt, such as credit card bills and medical debt.

Pros
  • Attorney assistance
  • Chat available 24/7
Cons
  • Not for all debts
  • Fees not listed

Five Lakes Law Group Reviews

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    Page 4 Reviews 265 - 465
    Customer ServiceStaff

    Reviewed Feb. 7, 2025

    Amazing customer service. They were very helpful, kind, and understanding of my situation. Everyone who worked we me was knowledgeable and truly there to help you with your our situation without passing judgement. I cannot thank them enough for everything they’ve done for me.

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    Reviewed Feb. 7, 2025

    Concise and to the point. Music when on hold was loud. Silence would have been better. Presenter knew his subject. All of my questions were answered. I was reluctant to do this but he raised points that explained the benefits.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Feb. 6, 2025

    I have only been enrolled in the program for a few months and Five Lakes has settled with one of my creditors already! The communication and the app are both excellent and extremely helpful. I would highly recommend this program.

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    Sales & MarketingOnline & App

    Reviewed Feb. 5, 2025

    They have been respectful and communicate good and the app is wonderful and works around your budget that you can afford and they have made it a lot easier for me and it's a big relief and less stressful for me now that I'm using them. Thank you.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2025

    Great experience, very clear and thorough on the goals they intend to implement. Was pleased with the way they detailed each goal and made clear on what my response abilities are. Looking forward to work with them.

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    Reviewed Feb. 2, 2025

    There is a light at the end of the tunnel! I was a little anxious and worried, but now 2 accounts are settled with quite a few more to go and I see it coming to an end. So glad I took the first step to handle it. I'll be better prepared for the ridiculousness of life for the next however many years. Thank you!

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    Customer ServiceStaff

    Reviewed Jan. 30, 2025

    Customer friendly and provide clear communication. Meets the needs of the customer. Happy I get the opportunity to work with Five Lakes in this time of need. I trust that they will be in constant communication with me during the process.

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    CoveragePriceStaff

    Reviewed Jan. 29, 2025

    This company has done nothing to help me get out of financial debt, started with 5 accounts and ended with 2 and they just keep asking for more and more money. The amount I’m paying should be covering the amount for all 5 accounts not just the 2.

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    Customer ServiceStaffBilling

    Reviewed Jan. 27, 2025

    My wife and I have had an excellent experience working with Five Lakes Law Group to consolidate our credit card debt. From the start, their customer service team has been incredibly friendly, professional, and responsive. Attorney Dennis **, with over 18 years of experience, has been a tremendous help. His deep knowledge and clear guidance have given us confidence throughout the process. We highly recommend Five Lakes Law Group to anyone looking for a reliable and compassionate team to assist with debt consolidation!

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    Staff

    Reviewed Jan. 26, 2025

    I appreciate that the entire process was thorough and unhurried; everyone was incredibly patient with me. It felt very comfortable, and I am confident that this is the best option for me at this moment.

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    Staff

    Reviewed Jan. 25, 2025

    I’m ECSTATIC!! I feel like someone genuinely care about the burden I was shouldering. That feeling of drowning is gone. Where were you guys hiding? I’m a walking billboard for this company. I’m just amazed that this kind of love and attentiveness still exist today. Feeling really happy right now about life. Can’t thank you guys enough.

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    Staff

    Reviewed Jan. 23, 2025

    I was referred by a very thorough person. His description of the care and attention paid to detail was spot on. Leslie was able to look, identify, and find a solution that fit perfectly for me. I would highly recommend this agency to any and everyone.

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    Staff

    Reviewed Jan. 23, 2025

    I am very happy to be involved with Five Lakes. They’ve been very helpful. Information given is extremely easy to understand and they’re there with help every step of the way. It was a very good decision on my part to go with this company.

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    Staff

    Reviewed Jan. 23, 2025

    Five Lakes Law Group made this experience easy to understand and navigate. Every component of the process was smooth from start to finish. Each staff member I spoke with was clear on each task being performed at the moment.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 23, 2025

    Had a great kick off call and sign up process, everyone was knowledgeable and answered all my questions and concerns. Didn't feel any pressure or "sales pitch". Money can be an uncomfortable thing to talk about but Nate was genuine and seemed to really understand my situation.

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    Staff

    Reviewed Jan. 22, 2025

    Just getting started in this. So far they have been very professional and detailed in explaining the process. Everyone is very understanding of the situation and treats you with respect. This is a hard thing to go through but they have made me feel much better about it.

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    Reviewed Jan. 16, 2025

    This process was simple and they made feel this decision was the right way to go. I would definitely recommend, bankruptcy was not an option!! Although debt wasn’t in collections I felt immediate relief.

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    MaintenanceStaffEase of Use

    Reviewed Jan. 15, 2025

    Working with Five Lakes Law Group was such a smooth and stress-free experience. They took the time to clearly explain every step of the process, breaking down complicated legal terms into simple, easy-to-understand language. From our first consultation, I felt confident in their ability to help me, and they made sure I understood exactly how everything worked before moving forward. Their professionalism and patience really stood out, and they were always available to answer my questions. If you’re looking for a team that makes the legal process easy to navigate, I highly recommend Five Lakes Law Group!

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    Sales & MarketingStaff

    Reviewed Jan. 15, 2025

    From the very beginning, my experience has been nothing short of exceptional. I cannot say enough good things about their care and understanding to my situation. They were incredibly patient and understanding, taking the time to listen to my concerns and explain the process in a clear and concise manner. They answered all my questions thoroughly and never pressured me into anything. I truly feel they went above and beyond to help me navigate this challenging situation. Thanks to their expertise and guidance, I am finally seeing a light at the end of the tunnel. I highly recommend!

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    Staff

    Reviewed Jan. 14, 2025

    It was a great experience and Jim didn't make me feel bad about my situation. He explained everything in great detail and was patient with all my questions. I would recommend this company to anyone who is in the same position as me.

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    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2025

    Still early in the process for me but so far they are awesome and kind. Empathy and understanding! A good choice for me and my future. Hopefully they keep up the effort and assistance. Fingers crossed!

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    Online & App

    Reviewed Jan. 9, 2025

    Five Lakes Law Group has brought me peace of mind and enabled me to find a way out of my debt. As a single mom on a teacher salary, I was continually finding myself underwater. They made the process easy and explained everything I needed to know. Their app is a bonus. Thank you so much!

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    StaffBilling

    Reviewed Jan. 8, 2025

    I found 3 of the staff members very knowledgeable and professional in explaining their program and making recommendations. My payments will be half of the former amount! This program will aid me tremendously in settling my credit cards.

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    Staff

    Reviewed Dec. 21, 2024

    Everyone that I talked to was so nice, and explained everything and how it works. I felt so much relief from what they explained to me and how they would help with my situation. I highly recommend them.

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    Contract & TermsPunctuality & SpeedBillingHonesty & Transparency

    Reviewed Dec. 20, 2024

    To start, I DO NOT RECOMMEND THIS COMPANY. Why? I was in financial hardship of my own stupidity and decided to give them a try for Credit Card debt relief. They were open and honest about the whole process during onboarding except for 1 detail. THEIR FEES!!! When they get a resolution offer for you, and you agree, they take a 27% cut. Was this described during onboarding. NOPE. This isn't 27% off the resolution offer either. They take it from the original full balance when you signed up!!! Also, not discussed. I know you have to make money and I’m okay with that but 27%? When you’re talking debt that is as much as a car. That is a lot of money. Talk about “making it rain”. They make the deal sound good by saying you pay a low APR and us peasants have no clue how that works accept 6% seems like a good deal.

    Was it in the paperwork during onboarding? Yes. Do you need a magnifying glass and an attorney to read it? YES!!! It was my own stupidity to trust a business like this without fully going over the agreement. The old ways still take effect today people. If it sounds too good to be true, IT IS!!! Side note. I received an offer letter for half what I owed directly from the creditor. I could have agreed to that and their payment plan for a lot less and without my credit bombing too much. To end, you don’t need to make the same mistake I did. You see, the tactic is the waiting game. They will take something rather than nothing and if you wait long enough, they will start contacting you with a lower amount and less of a hit on your credit.

    Jimmy

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    Staff

    Reviewed Dec. 17, 2024

    Ashley was an absolute gem to work with!! She took the time to thoroughly explain every part of the process. She answered all my questions. I could tell she genuinely wanted to help me. It was a great experience working with her and the others at Five Lakes Law Group!!

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    Customer ServiceStaff

    Reviewed Dec. 11, 2024

    I’m so grateful for Five Lakes Firm. I have needed help with my finances and I made one call and was told they could help me and save me money at the same time. I spoke with Terry and he was so kind and helpful, he showed compassion for me and my situation and said he would do everything possible to help me out. I’m just getting started but I know this is the best thing for me. Thank you Again for all of your Help and Support.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaffBilling

    Reviewed Nov. 27, 2024

    Very helpful, quick and to the point. I appreciated everyone expeditiously helping me. Thorough and ensured that I understood everything and walked me through the app to ensure that I was comfortable with the payment options.

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    Staff

    Reviewed Nov. 24, 2024

    Been an easy company to work with. They handle the heavy lifting and negotiate your debt with the lenders for you. By far I highly recommend for any financial situation. Thank you for all your knowledge and help.

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    StaffBilling

    Reviewed Nov. 23, 2024

    I am still very nervous doing this. I have never done this before. I’m nervous about stopping all payments and how my credit score will even get worse. However talking to the nice young women made me relax a little bit. I started thinking how much worse can it get. My situation before signing up was very stressful and that was only getting worse and I felt I was sinking into a deep hole. But you guys assured me this will work and get better soon. I am putting my trust in you. I hope I am not let down. I will do what I said keeping up with the biweekly payments and I hope you keep your word too. Thank you for your help. My fingers are crossed. For now yes I would recommend you to family and friends. After I am done with the program I hope I can feel the same and write a better review.

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    Staff

    Reviewed Nov. 19, 2024

    Great service so far. A very informative team. I left each conversation understand exactly what I'm getting iinto. They made me feel very comfortable and at ease. Especially knowing how hard of a decision this was.

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    Staff

    Reviewed Nov. 5, 2024

    Very nice and considerate. They explained everything in detail and fully understanding. I feel like I will be in a better place with this program. I'm so glad I took this opportunity to reach out and resolve my debt.

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    Customer ServiceStaff

    Reviewed Nov. 5, 2024

    Toni was amazing. She was understanding and brought a personal feel to our call. I feel confident that this was a good choice. I would highly recommend this service to my friends and family. Especially if they are able to speak with Toni.

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    Staff

    Reviewed Oct. 28, 2024

    "Outstanding service! The team provided expert guidance and support throughout my debt reduction process, making a challenging time much more manageable. They were knowledgeable, compassionate, and committed to finding the best solutions for my financial situation. I felt heard and well-represented. Highly recommend to anyone looking for professional and caring legal assistance for debt relief!"

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    Staff

    Reviewed Oct. 28, 2024

    So far the people I have spoken with have been understanding, compassionate, and willing to do whatever they have to help. I've just started the program, haven't even made my first deposit yet, but very happy with program at this point.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 23, 2024

    Easy/quick process, explained everything in detail. Were understanding of situation and goals at trying to get debt free. I was hesitant to do this, but couldn't make a dent in debt, even with the few extra payments I could afford to make.

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    Reviewed Oct. 18, 2024

    They work hard on trying to find the best situation for your financial freedom. They were able to find a resolution on 11 of my 12 accounts. By doing this I can actually breathe again. A great place to start

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    Staff

    Reviewed Oct. 17, 2024

    My family and I greatly appreciate the help that this program offers us. Everyone has been really nice, respectful and helpful and navigating this process for us. We were given all the information we needed to make a informed decision and would recommend to anyone looking to consolidate debt.

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    StaffTransparency

    Reviewed Oct. 16, 2024

    I had the pleasure of speaking with attorney Jada, who has been extremely knowledgeable, transparent, and professional. So far, I am extremely happy with the service that I've received and genuinely look forward to working with Five Lakes Law Group!

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    StaffLoan Process

    Reviewed Oct. 16, 2024

    Dirk was very helpful in helping me out with this. Patience is key with the debt settlements but after a few months, I already received my first offer to cut one of my loans in half. I would definitely recommend this service.

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    Contract & TermsPriceStaff

    Reviewed Oct. 11, 2024

    Seriously, DO NOT enroll. Settle the debts on your own. They made promises to me that cost me BIG. Do not fall for their helpful tone - they’re there to take your money. Eighty-percent of what I was depositing for my debts went to them. Do not make the same mistake I made.

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    Price

    Reviewed Oct. 11, 2024

    My accounts were settled in record time. I was not totally satisfied with the service that Five Lakes is offering. I would not hesitate to recommend Five Lakes to my family and friends. They are worth boasting about.

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    Punctuality & SpeedOnline & AppStaffEase of Use

    Reviewed Oct. 10, 2024

    Five Lakes has been a Godsend to me! From the ferry beginning, they've maintained professionalism, punctuality, and have done exactly what the say they would do. Their app is extremely user friendly and I'm so grateful to be working with them.

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    Sales & MarketingPricePunctuality & SpeedBilling

    Reviewed Sept. 24, 2024

    I enrolled at Five Lakes Law Group with 12,000 in debt. 2 1/2 years later, I have not even gotten halfway through my program and I have paid them over $5,500. I have been sued by one of the credit cards already, and another is threatening to sue. They said, "Well, we can’t guarantee that creditors won’t pursue legal action against you even if you are enrolled in this program." I paid over $400 in legal filings and had to show up in court 3 times. I finally added up the fees they were charging and realized I was being ripped off. I did some research and found a non profit organization that deals with debt counseling. I wish I had done this sooner. Do not use FLLG unless you want to get scammed.

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    Customer ServiceStaffResolution

    Reviewed Sept. 6, 2024

    Promises to resolve your debt and have two pending lawsuits now and possibly judgements to follow. I had my account fully funded and not debt collector was ever called be these scammers to try and resolve the debt. They tell you to ignore the collectors and the letters to send them. Which we did. So my wife called the debt collectors and asked did Five Lakes call to try and negotiate a settlement! The debt collector manager stated that no one ever called to try and resolve anything with them. Don’t trust any debt resolution programs. They just make false claims and it can hurt you more than just calling a debt collector and try and resolve it yourself or talk to a bankruptcy attorney for more help before going down a long drawn out legal battle.

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    Customer ServiceRefunds & PayoutsBillingHonesty & Transparency

    Reviewed July 27, 2024

    After notifying them that we were pursuing bankruptcy they took money from our bank account unexpectedly. After speaking with people we were told they would refund us. We received less than half the amount. When contacting them again we were promised that we would be refunded the rest. That was a lie because they were already sending the balance to the creditor. They claimed it was a "mistake" but we are now out of that money that we needed for groceries and bills. Also, they claimed we would have total control over the dedicated account, which was another lie. There is no way to withdraw funds if needed on the site, so you have to call which is obviously useless. We wish we had listened to the warnings and never gotten involved with this program. Then when you want to discontinue it they heavily pressure you to remain in it using scare tactics. I highly recommend staying away from Five Lakes.

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    Five Lakes Law Group Company Information

    Company Name:
    Five Lakes Law Group
    Website:
    www.fivelakeslawgroup.com