Five Lakes Law Group Reviews

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Edited by: Tammy Burns

About Five Lakes Law Group

Established in 2021, Five Lakes Law Group is a law firm that offers debt settlement and resolution services. The company says on its website that it can reduce your monthly debt load as much as 50%, while also offering one-on-one attorney support. It says it has helped thousands of clients with unsecured debt, such as credit card bills and medical debt.

Pros
  • Attorney assistance
  • Chat available 24/7
Cons
  • Not for all debts
  • Fees not listed

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What is Five Lakes Law Group?

Based in Michigan, Five Lakes Law Group focuses on providing clients debt relief through the debt settlement process.

Debt settlement requires clients to establish financial hardship, usually through negating their monthly debt bills, in order for the company to settle the debt for a lower amount or in full. Five Lakes Law Group offers litigation support alongside its debt settlement services, so clients will have that benefit in case a creditor threatens legal action.

One notable perk of using Five Lakes Law Group is its mobile app that allows you to manage your enrolled debts and approve agreements. The app has a 4.9-star rating on both Apple’s App Store and Google Play as of publishing, with over 350 reviews combined.

How does Five Lakes Law Group work?

Five Lakes Law Group helps clients settle unsecured debt by diverting their creditor payments. Instead of paying your creditors each month, you will pay into an account that will be used for debt payoff. The goal is to establish new terms and a lower owed amount with the creditor.

However, if you forgo paying your creditor to establish financial hardship, your debt will accumulate late fees and interest rate charges. There is also a possibility that the creditor will sue you for your owed balance. Five Lakes Law Group will attempt to slow down or assist in legal issues with free pro se legal document drafting and attorney assistance.

Five Lakes Law Group products and services

While Five Lakes Law Group does not give a specific time frame for its debt settlement services, clients can expect the process to take between 24 and 60 months, which is the common range among most debt settlement companies. Five Lakes Law Group can help with the following debts:

  • Credit card
  • Medical
  • Personal loans

It cannot help with debt that is secured by collateral, such as mortgage and auto loans. It also will not help with federal student loan debt.

Five Lakes Law Group fees

Five Lakes Law Group does not disclose its fees on its website but should be able to give you the full costs before you commit. Avoid any debt settlement companies that require you to sign up before letting you know the cost.

While Five Lakes Law Group’s pricing is not listed, note that many debt settlement companies do not charge any upfront fees but instead charge between 15% and 25% of the settled amount once a debt resolution has been made.

Five Lakes Law Group FAQ

Does Five Lakes Law Group have a money-back guarantee?

Five Lakes Law Group does not have a money-back guarantee or satisfaction policy listed on its website. Before working with this company, ask about its refund policies.

Do I need a hardship to use Five Lakes Law Group?

Yes. Five Lakes Law Group relies on a client’s financial hardship to better negotiate and settle with your creditors. If you don’t want to take this route to become debt-free, you can look into taking out a debt consolidation loan, which helps you move all of your debt to one predictable loan payment.

Will using Five Lakes Law Group hurt my credit score?

Yes. You should expect your credit score to take a hit with any debt settlement company you use. This is because you must establish financial hardship, which is done when you stop paying your creditors.

Is Five Lakes Law Group legit?

Five Lakes Law Group is a legitimate law firm that specializes in debt resolution. You can expect licensed attorneys to assist you with your debt settlement journey. Before choosing to work with Five Lakes Law Group, make sure you know how long the process will take and how much you will need to pay in fees.

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Five Lakes Law Group Reviews

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    How do I know I can trust these reviews about Five Lakes Law Group?
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    Page 1 Reviews 0 - 5

    Reviewed May 12, 2025

    I had no problem with 5 Lakes the first two years until an aggressive credit card company refused to settle and take me to court. I had to pay extra every paycheck because they couldn’t do what they said they could do. I signed up for debt relief and the lawyer I talked to in the beginning said they work with these credit card companies all the time and never had an issue. 5 Lakes had to “dip” into my escrow to pay the aggressive credit card company off with no negotiation and I had to pay extra to keep up my escrow balance for the two I’m currently paying off. There is another credit card I have that’s being aggressive and 5 lakes contacted me to pay yet, extra again, because they can’t get it negotiated. I refused because I can’t afford it. They declined offer and are negotiating yet again. I signed up for one amount every paycheck, that’s all I’m paying. 5 lakes is getting paid to negotiate and that’s what they need to do. I’m too far in to stop now.

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    Customer ServiceStaffProcess

    Reviewed May 8, 2025

    The customer service was exemplary! I was in contact with Josie and Barra, both were extremely patient and knowledgeable. There were times during the long conversation, I was a little anxious and I explained my concerns to the ladies. They listened and addressed the concerns and I felt reassured I had made the right decision. They were extremely supportive and professional.

    If I could make a suggestion to enhance the procedure, I would suggest advising the prospective client the “time involved” to complete the transaction before starting the process. I did not know the transaction would take 2 hours. Even though it was a lengthy process, I gained some financial knowledge and had an incredible exchange with two proficiently skilled women.

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      Reviewed April 9, 2025

      I thought it was a scam at first because my the people I owed money to tried to say they can help me more than them but they wanted me to take more loans to lower payments but all they wanted was for me to was take more loans and keep me in debt to them. I know they take about 27% for fees but the one monthly payment for all the multiple debts is like 382$. If didn’t do that my whole check will be going to pay all my debt. You can put in more to speed up the process or not, it’s up to you so I gave them a chance and I see the negative reviews and you don’t know what the people complaining about is entirely true or not so I just gave them a chance to see for myself.

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      Five Lakes Law Group
      Response from Five Lakes Law Group

      Hi Rue,

      We appreciate you taking the time to share your experience! It’s great to hear that you decided to partner with us. Our team of experts at Five Lakes Law Group is dedicated to helping you break free from the burden of debt. If you have any questions or need further assistance, don’t hesitate to reach out.

      — The Five Lakes Team

      Customer Service

      Reviewed April 3, 2025

      BE CAREFUL!!! My total debt between 2 credit cards was less than $20,000. By the time Five Lakes negotiated settlements, with the additional late fees and penalties the banks charged, I am being charged more than the original debt: EXAMPLE. Original debt. $3999.29. Creditor balance by the time it was negotiated: $5073.37. Negotiated offer amount. $2526.69. Five Lakes Fee. $1,079.81. Paying it off early does not lower the Five Lakes Fee either! I was told someone would review the fees and had a phone appointment which was never received. I was also told that if I paid in extra $, this could be applied to the outstanding accounts - wrong info! By the time I am finished, I will have saved a whopping $392.79 plus the credit hit plus all the hassle!

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      Five Lakes Law Group
      Response from Five Lakes Law Group

      Hi Jeanne,

      We want to clarify some important points about your experience. Our team of experts at Five Lakes Law Group is dedicated to securing favorable outcomes for our clients, and the fees you mentioned are tied to our success in negotiating resolutions on your behalf. We aim to alleviate the burden of debt and provide a clear path to financial freedom. Please reach out to our Client Success team at clientsuccess@fivelakeslawgroup.com or 855-441-6129.

      — The Five Lakes Team

      Staff

      Reviewed Nov. 23, 2024

      I am still very nervous doing this. I have never done this before. I’m nervous about stopping all payments and how my credit score will even get worse. However talking to the nice young women made me relax a little bit. I started thinking how much worse can it get. My situation before signing up was very stressful and that was only getting worse and I felt I was sinking into a deep hole. But you guys assured me this will work and get better soon. I am putting my trust in you. I hope I am not let down. I will do what I said keeping up with the biweekly payments and I hope you keep your word too. Thank you for your help. My fingers are crossed. For now yes I would recommend you to family and friends. After I am done with the program I hope I can feel the same and write a better review.

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      StaffProcessTransparency

      Reviewed May 7, 2025

      I had an incredibly smooth and seamless experience working with this company on my debt consolidation. The entire process was handled with care and clarity, making what could have been a stressful situation completely anxiety-free. Every step was clearly communicated, and I felt supported the whole way through. I’m so grateful for their professionalism and efficiency—highly recommend if you’re looking for peace of mind and real results.

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      Reviewed May 5, 2025

      This whole experience has been very stressful. I have just been served for the 6th time and have had very little support from Five Lakes Law Group. I am in my 14th month with them. I am paying 330 every two weeks plus an addition 800-1000 more when they “settle an account”. They have negotiated two of my accounts on which I am paying one account 291 a month and one 126 a month. Three accounts I had to negotiate with my creditors and set up my own payments for out of my private bank account. One I pay 159 a month, one 200 a month and one 121 a month. Currently I was served three weeks ago for a 3700 account which I am having to go to court on my own about it and just got served again last week for a 1700 account which I will have to go to court about on my own again. Honestly at this point I will not be able to stay in the five lakes program, I cannot afford to keep sending them 330 every two weeks.

      They have set up an account that my payments go to, as of today I have a whooping 340 dollars in that account as most of the money goes to pay five lakes fees of 27% of the account that was settled. The fees are based on the account balance when they settle not the settled amount. I am calling a bankruptcy lawyer to file chapter 13 since at this point my credit is ruined not to mention my life. On a side note for whomever is reading this, I acknowledge that I accumulated this debt on my own and that I have been very irresponsible. In the future, I will not obtain any credit card debt or any personal loans.

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      Staff

      Reviewed May 4, 2025

      Five Lakes Law Group has been amazing to work with so far! Glenn C. was very informative and friendly, and made sure I understood every step of the debt settlement process. I feel confident knowing that I am in good hands.

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      Staff

      Reviewed May 1, 2025

      This has been life changing for me. I can not thank the person I spoke with enough for explaining everything and taking the time to laugh and cry with me. I will never forget this experience. Thank you!!!

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      Five Lakes Law Group
      Response from Five Lakes Law Group

      Hi Katelyn,

      We're delighted to hear that your experience with our team member made such a meaningful impact on your life. At Five Lakes Law Group, we strive to provide compassionate support and clear guidance every step of the way.

      — The Five Lakes Team

      Customer ServiceStaffProcessTransparency

      Reviewed April 24, 2025

      Super helpful with answering all of my questions, they explained how the process works very well, super thorough. They were spot on when they called. I wasn't waiting around. They made everything easy for me.

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      Response from Five Lakes Law Group

      Hi Cody,

      We're delighted to hear that you found our team helpful and thorough! At Five Lakes Law Group, we strive to make the process as seamless as possible for our clients. It's fantastic to know that our efforts to provide clear explanations and timely support made a positive impact on your experience. Thank you for taking the time to share your thoughts!

      — The Five Lakes Team

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      Five Lakes Law Group Company Information

      Company Name:
      Five Lakes Law Group
      Website:
      www.fivelakeslawgroup.com