Finova Financial Reviews

The application process with Finova Financial was pretty easy. There's a little bit of work and I had to do a lot of things. And I don't like that I have to MoneyGram my payments in, instead of just paying through a debit card or over the phone. It's costing me an extra $7 a month. Other than that, it was a decent experience.

I made a loan inquiry and Finova contacted me the same day. They agreed with me and I went with them. I mostly filled up the paperwork online and submit some photos. The process was very easy. The loan processor made sure I did the right stuff, went to the right locations and submit the right documents. The interest rate is a little too high but it was a good experience.

The online reviews for Finova Financial were the most positive compared with all of the other ones that’s why I decided to choose to work with them. They contacted me the same day of my loan inquiry. The application process is also straightforward. It was as easy as ordering a pizza.

After doing an internet search, I called Finova to inquire. Overall, the application process and everything was very easy. So, I stayed with them. They're better than the other companies who contacted me because of their efficiency, being true to their word and trying to do what they can do as far as meet the customer's request. The young lady I initially dealt with put me in touch with someone else who I was dealing with which has kept me a little bit on the edge at the beginning. I never received my paperwork to show me the breakdown or the monthly payments. When I went online to try and obtain this information, it said I had to enter my phone number and then I'd be sent some sort of a text, so I can input a code. But for some reason or another, I was like never in the system. I could never get this code. So, I kept calling and finally, the lady sent me a copy via email but did not explain to me why I couldn't receive it online.

I took out a loan with Finova and I have a big issue with my tax on my car. I went and paid my registration so I can have my tags. Apparently, they're not sending the correct paperwork to the DMV. So, I can't really get the sticker for my car. I've been calling their customer service about three times a day and they're going to look into the problem. They said that I have to call back to the DMV and talk to them. So, I called the DMV and they need my title. All Finova need to do is sign the back of the title, send it to the lien holder and send that paper copy to DMV, so they can go ahead and process my tags.

I've PAID off my loan in full and have yet to receive my total back and I'm still waiting for Rachel to call me back about it from last week. She said she would have called me back the next day. Still waiting.

Did exactly what they said within 1 day. Pretty impressive compared to other online companies I felt and pretty simple process from start to finish, paid off loan no problems with receiving title back with no lien. Would do again if need arises and would highly recommend to everyone!

Absolutely the friendliest and helpful business I've ever had contact with. Very easy process on processing and approval on loan. It's very nice to know that there is a financial business willing to help people that don't have outstanding credit due to unforeseen circumstances. Thanks.

Everything was good with Finova. They were very friendly and helped me out when I needed it. They worked with me when I was late on my first payment. Everybody seemed to be knowledgeable and they took you right through the process. They were professional in their dealings and decent. I would recommend them to a friend.

The application process was easy. Everything that Finova Financial told me I needed to do, it was right there for me. Everything was explained. The personal loan processors were also very helpful. It was a good experience.

I needed the loan and Finova Financial was available for me that's why I used them. The application was easy and it's a very good experience. They contacted me on the same day and I got the money on time when I need it. The only inconvenience in it was the interest is a little bit higher. But for now, everything is good and I can recommend someone to them.

The rep that I spoke to was a great worker. She handled me and my wife superbly. The money was on time, and I paid it back. It was a wonderful experience and I would recommend Finova Financial.

When I called Finova to get information, they were really friendly and helpful. It only took them 15 minutes to half an hour to contact me back, so I picked them. Their application process was easy, which took about 2-3 hours total. Everything was good.

The Finova experience has been great and it's better than the other companies that contacted me. They've been responding to me immediately when I needed assistance and they sent me emails about all the payments that I need to do. The only problem is that I haven't been able to make the first payment because I've been having some job issues. But I already started last week and this Friday I'll be able to make my first payment.

The Finova loan processor was great. They helped me, instructed me what to do and I got the $250 loan. It was nice to have that extra cash to pay some bills off and I was also able to purchase a few items for the small business, which was great. I was very happy with the loan. It was excellent.

I usually don't take the time to write reviews, but I needed to take some time and give anyone who is debating on whether to business with Finova Financial a piece of advice... DON'T... The entire system is 1 big sham. Read the company's breakdown on what a $1000.00 loan will cost you, then call them and ask what the loan payments really will be. They don't factor in that you must have an addendum added to your loan which only doubles if not triples the amount of the loan.

I used another company before but I had to go in. My work schedule didn't allow me to do that this time and Finova was online so, it was convenient. But they were misleading and I'm deeply paying for that now. When I took out the loan, it was not explained to me that the interest would be accrued on the balance and not the principal balance. I was also told a 60-day payoff amount. But when I called back later, the person I spoke with told me that that was not true. I borrowed $750 and I was looking to pay it off in 60 days. I'm expecting to pay somewhere around $938, but that's not the case. It's over $1,000 and it's accruing interest not only on the principal balance that I took out but also on the fees. Every day that I don't pay, it goes up $1.85 or $1.95 and once that's added, they charge interest on that as well.

The employees were all great during this process from beginning to payoff of the loan. All my questions and concerns were answered quickly. They helped me when there were issues making the payoff amount and overall a great experience. I was very impressed on how the representatives were readily available even after 5 pm when other companies are closed.

I was going through a hard time and couldn't get a loan anywhere so, in a pinch, it was ok. Their fees are outrageous. The customer service guy Jay worked very closely with me and called and emailed me constantly when I was getting the loan, but when I was having trouble with first payment (waiting 3 days for my tax return to hit my bank), I emailed Jay 3 times and he NEVER responded. The only option to pay is through MoneyGram which, of course, charges a fee and is very inconvenient. I wouldn't use again, but like I said, it was ok when I was in a bind at the time!

After my loan inquiry, I was contacted immediately by Finova Financial. They were faster and a lot more online than other loan companies. The application process was short and easy. I just had to submit pictures of my vehicle, proof of income, and my title. The first time, it was mediocre with my personal loan processor. She didn't put anything online like she was supposed to. I called and talked to the Finova reps because I felt like she got a lot of the loan process wrong. The second time around, it was a lot cheaper and better. I'd recommend them if they have been more straightforward about how much the loan and interest rate were going to be. Basically, it sounded like I had a 12-month loan, and then I ended up paying double this year because they set me for a 24-month loan, which cost me quite a bit more and wasn't expected, and I was very clear I was only planning to take money up for a month.

Finova Financial was first in so they got the business. I've sent out an application and they approved it. Then, I went to FedEx to send the title and they transferred the money. All within two hours. I had multiple people as loan processors. My experience has been great and it is everything I expected it to be.

I wanted to work with Finova. I needed the loan at that time, and I did not realize that my payments were going to be so enormous. So, I decided that it would be better if I bought a new car and paid Finova off, that way my payments would be half of what they were telling me. The application process was extremely difficult. They made me do a lot of things, like take pictures of everything and send those to them, which are hard to do at my age. I couldn’t have done it without the help of my family. It was a long, tedious process and took two days to do it.

Finova Financial got in touch with me quickly, like in an hour, after I initially contacted them for a loan inquiry. Our experience was really good. The representative I first dealt with was very personable, laughed at jokes on the phone and made me comfortable. The application process was pretty easy as well. My loan officer was quick to respond to me. I sent some pictures and some of them didn't turn out to be what Finova wanted. I had some on my phone and the officer said those were OK to use even though they had billing numbers in them. Additionally, I like the notification before the payment is due and all the instructions on what to do with the phone number and stuff when they gave the payment back. It was streamlined.

They're quick with communication and pretty friendly. They contacted me less than 24 hours after my inquiry. The application process was easy and the loan officer was very courteous. It's been a pretty good experience so far. If I was to recommend a company to go to I would recommend Finova.

When I called Finova, the lady told me what to do and how to do it. Then I called back and they sent some forms. I was dealing my truck, so I had to give a power of attorney and get a copy of a driver's license. And I took a picture of the truck all the way around it and sent that back in. And then they processed everything really quick. They sent me more paperwork like the contracts and how much the interest would be. I filled that out and sent it in. Then the next morning, I was approved. Everybody was really polite and helpful.

I made an inquiry with Finova Financial and they contacted me the next day. They were better than the other companies that got in touch with me. They were very polite, had very good customer service, and they went out of their way to call back when I didn't have the all the information that I needed to proceed with the loan. Their representative, Shai, went over and beyond to answer all my questions and she made sure that everything got done that same day.

There were different loan companies who contacted me. Still, I chose to go with Finova Financial because they were the first one to call. Their representative told me an amount that was different from what Finova actually did. She originally gave me an amount and then somebody else called me and told me it would be a lesser amount. While they were courteous to me, I didn't deal with the same person throughout the whole process. Different people were calling and there was a lot of running around. Finova should tell the whole process upfront to see if you will be willing to do that. They were okay but I won't go with them again.

I tried first with another company but they didn't even call me back. So, I tried Finova Financial and they got back to me within a day. I chose to work with them over an auto title loan company because I could do everything on the phone. I didn't have to wait a day from my job going there and I really appreciate that. Their application process was really easy and fast. Their rep was very attendant. She called me back, told me everything I had to do so I did it really fast thanks to her. They put all their attention in my case which was really helpful. I'm very happy with them. In fact, just yesterday when I made the first payment, they helped me to fill the papers. However, I didn't like their payment method. I thought they accept credit card or any easier method than having to go to Walmart or somewhere that has MoneyGram. It's not that bad, but it could be better. Overall, I had a good experience with them.

Finova had the whole "take a picture and text it" text message. I clicked on it which made it easier to be able to upload everything. Everything was done electronically and I didn't have to go to a location. I had to mail off my title but other than that I didn't have to go into an office and sit down with anybody. I had a digital title which was a pain in the butt but Finova was awesome with their help. I dealt with two different people because I called when one had already gone home. They picked up seemingly with no problem, so it made me feel good that they work so close together that if someone wasn't home, the process doesn't stop.

My wife and I went back and forth on if we were going to take a loan from Finova. But once we got it and got them all the information that they needed, I was funded that day. A young lady named Paris forwarded me the information via email. I uploaded some pictures and documents that I took with my phone and I processed the application right down there. The lady even met me at 6:00 at night physically to give her paper works that I couldn't scan in. And then she went home and stayed late and funded me so I could go pick up money that day. That's a good company that's willing to help their customers and that was a big deal to me.

I contacted Finova and they got back to me immediately. The application process was quick and easy. However, I didn't get the clear notification of my terms, conditions and fees, and payment schedules. There was not enough of a discussion and understanding of the terms and conditions. Also, I get money that I need and I get it fast, but I have to pay back a ridiculous arm and leg and did not know about that. I got a $1,000 loan and they told me it's a $960 fee on top of that and I'm not happy with it, not before the interest. It's almost predatory in nature. You don't do this unless you need the money.

I have dealt with other companies in the past and I've had way better experience than with Finova. Every year, I take a small loan out against my one vehicle so I can do my Christmas shopping and then I pay it back with my income tax when it comes in. It's not a big amount and not a big deal 'cause I don't take anything out more than $600 which covers my Christmas expenses and by March it's paid off.

When Lending Tree, which I found as a pretty reputable loan company, was able to give me a loan, they recommended Finova and I went with their recommendation. And, it didn't take long for Finova to call me back. It was within the first 20 minutes of me looking at it online. Their interest rate wasn't nearly as high compared to some of the other loans that I've looked into and it made it nicer to get the loan from them. And, the amount of the loan that you were able to get a hold of definitely helps out.

My credit was terrible. Finova takes title loans on vehicles and I own one. I called around 5:00 in the afternoon and they told me they closed at nine. If I did it earlier, I would have gotten everything done earlier. I took pictures of the vehicle and downloaded it to them. They called me and let me know that they got the pictures and what the next steps were. It was a last-minute thing but it was good.

The guy that I originally talked to lied to me. He said, “This is the way we do things,” and after I got the loan they all told me, “No. We don’t do it like that. I don’t know who told you that.” Then I've come to find out they fired the dude, and now I'm stuck doing what I'm doing. Then when I asked them to rewrite the loan, they told me that they can rewrite it for $500, which is cool. I'll take that. But they can't rewrite because now I brought it down to lower my payments. I've never met a finance company that wouldn't rewrite a loan. I owe Finova money, but 20 text messages and emails saying that my payment is due is ridiculous. If I'm running a little bit late, they work with me, but they don’t even let me get late with the payment before they start calling me.

Finova Financial were the first ones that contacted me, a few hours from the time I inquired about the loan, and their lady rep was very helpful, so I went with them. The application process with Finova was good. The lady rep that took care of my loan walked me through what I'll need and how to download the app on my phone, and she made it real easy. She was real good about it and was just as nice as she could be.

I checked the reviews of Finova Financial, and these were great so I decided to do it. The application process was great. The loan processor walked me through it right. I had to do something, and she said, "Just call me back." I called her back and she talked me through the process. I got a title loan. Everything was okay and I've got no complaints.

Finova reached out to me several days after I initially inquired about my loan and we corresponded really good after that. Their rep was very pleasant, informative and the application process was smooth. They told me step by step and explained everything in detail so I had no problems with anything.

After reviewing the information online, I felt comfortable using Finova Financial so I went with them. It only took them 5 minutes to call me back from the time I contacted them. So far, my application experience was very good. Their personal loan processor was very kind, helpful and informative. I would recommend them.

Finova had a different type of loan which was a line of credit that didn’t look like the same structure as the others. I was amazed with their application process. The rep called me and helped me do everything. He had to go for the day and I ended up getting some help from another guy, but they were both great. The only problem I had with the whole thing was that when I went to upload pictures of my vehicle, they became upside down when they were taken right side up. That looks like it might be a website flaw, but other than that, everything was fine. Overall it was a better experience than I’ve had in a lot of things in life. If ever I need to do this again, I would definitely go with Finova.

I was contacted by Finova the next day after my loan inquiry. The application process went quite well. I spoke to a couple of different ladies. It was pretty cut and dry. They explained everything to me quite well, and what I needed to do and when I made a few mistakes, they told me how to correct them. I found it very pleasant. They also have a very knowledgeable loan processor. Overall, it was easy.

Finova doesn't offer cancellation fees for the loan if I want to pay earlier. The application process was pretty fast and everything was simple. Plus the reps were pretty great.

I went to LendingTree and Finova popped up. I contacted them and they contacted me right back. Everything was agreeable so I went with them. The woman I spoke to who set everything up was extremely helpful. She explained how the payments worked step by step. I answered some questions, they did some checking and they came right back and said, “We can do this.” The whole process was very quick and easy. Everything went very smooth and I was very impressed. I did exactly what they told me to, and the money was delivered exactly as they said it would be.

Finova Financial reached out to me a day or two after my inquiry. I also received emails from other loan companies but Finova was better because of the digital aspect of the process. I was able to go online and see the documents I needed, upload the pictures, etc which was easier than having to pick up the phone every time. It was a good experience. Their reps guided me all along and it was also easy to upload stuff.

From everything Finova had to say, there was no hassle about doing anything. The loan process was really quick and easy, and it didn't seem like it was such a big risk. Even though it was somewhere out of town, I was trusting a foreign business that I never heard of, but they made me feel so comfortable that I would take the chance. Once I filled out the application online, they sent me one that I print out, send back signed, or even DocuSign. We had trouble with the DocuSign but we figured out what the bug was and got it corrected. The loan processor was very helpful, friendly, open and engaging and made the process simple.

I went online and Finova Financial grabbed my attention, I called them and they contacted me within 24 hours. The application was done over the phone. They sent me a link for the application. I took pictures of my vehicle, there were step-by-step directions, and I e-signed everything on the phone internet and then sent it to them. The reps were very courteous. They sent me a self-addressed envelope to FedEx and I FedExed them my title, and got the money the next morning. I'd recommend them.

I liked Finova Financial and I appreciated what they did. They were the only company that could give me the amount of money, and the payback time was good. The loan processors awesome. They took care of everything and I couldn’t ask for a better company.

Finova Financial contacted me two days later from the time of my loan inquiry. I had a lot of companies contact me too but they were better and they treated me better. My experience with them was good. And, their application process was easy.

This is my first time using Finova Financial on my truck. My girlfriend arranged the application process for me and helped me out while I was at work. We had to call back a couple of times and get everything straightened out, but once we got all the needed paperwork done which took the most time, the lending process was fairly easy. They worked with us pretty good. However, I got a hard time with the interest rate. I borrowed $3,000 but now I’m paying $9,000 back. That’s steep and I do have a problem with that. I don’t like that part. But so far they seem to be a decent outfit. I’ve worked with other outfits years before, and sometimes they were a pain in the butt. I’d recommend Finova Financial to somebody else if they needed it.

Rachel ** for super woman is amazing. I first met her at On the Go loans. And she recognized my voice and thought I was related to Fred Durst. Rachel took care of me through the whole loan process then and now above and beyond what you expect. I called her and kept her on the phone with every little thing. Especially taking the last five numbers off. She is the best and you're lucky to have her, I would use your company again knowing Rachel is there.

I had a good experience with Finova Financial. When we inquired, we were contacted within the same day. The guy that was helping me was very good and understanding. He was okay being with me all day on the phone and explained everything really good.

I reached out to Finova and they contacted me. The young lady I dealt with was very courteous, friendly, caring and detailed in letting me know what they required as far as documentation and whatnot. The process was very positive and easy. However, my very first experience with a call from them once the payment was due was not very good, and I felt like I was being pursued by a loan shark. My payment was due on a Thursday and I got it paid that very following Friday. My intent was to make the pay on Friday. The lady I talked to explained that if that occurred, I should call and let Finova know but the manner in which she explained it was gruff. We’re adults and I don’t need to be handled with kid gloves. Finova loaned me money but I’m still the customer so a little more kindness and a little bit of respect would have gone over a little better. Otherwise, I’ve been dealing with Finova for a month and I foresee in the very near future being able to pay off the loan.

Pleased with the professional customer service and speedy responses to requests. Payment options need improvement. Additionally, it would have been nice If my title was mailed to me after the lien was removed rather than me having to go out of my way and paying for it to be reissued.

The application process was fairly easy but it got a little bit confusing when Finova was asking for the different pictures and stuff. It wasn't really clear but once I understood what they wanted, then it was fine. The person I worked with was very courteous.

Didn't have any issues with Finova. But I had to deal with them a few times because I was busy and I had to schedule it. Once I uploaded a picture, it took two days because I did it on a weekend. So from the time I was contacted, it took me about a week to get the loan. My experience with Finova has been all right.

I was with Finova for a year and it's been pretty good. I saw they can do a car loan and I tried them. There were other ones but I went with Finova because they're over here in Florida and are not that far. The application process was easy. I called them and they did it within 1 day. I dealt with them last year and they helped me out a lot then I just redid a new loan. I'm in a jam now and we talked it out, but there’s nothing they can do. So I'll just bite my tongue and hopefully get it done. But I have really no problem with them, they could do what they could do, and I could do what I could do.

I had the most wonderful experience with Finova Financial. Applying for the loan was incredibly easy. I uploaded all the documents online and they approved my application really fast, I received the money the same day I applied. Linda processed my loan and Rachael helped me with the repayment process. They were both very helpful and super nice. They answered all my questions and made the process really easy. I would recommend Finova a 100%.

Finova called me the same day that I submitted my application. I lost my father around my first payment time so I had to take off work. And they worked with me towards my first payment. I love this company. I recommended them already. Not just because they helped me, but because of the type of people that I’ve dealt with. They are really good people. They help you in every way that they can. Finova explained better than the other company that contacted me. Their loan officer was great. I had a lot of questions and she explained everything to me. It was a good experience.

Finova Financial is very nice, and helpful in getting everything organized. The rep did everything all the way and was fast. For everything I didn't do, she got me back and had everything taken care of. It was a quick and simple application process. However, I'm on disability, so I get my check on the 10th to 15th every month, and it's always on the 1st so the only thing I don’t like about it is it doesn’t fall through for where my check is and I hated that the first time. But other than that, I'm very satisfied, and I would recommend them.

Finova's interest rates were dramatically lower than everyone else's and their reviews online were good. The time from my loan inquiry until the time that they contacted me wasn’t that long. I didn’t have my phone and they left me a text message so they tried multiple ways to get in contact with me. Applying was an easy and smooth process. The gentleman who I spoke with during the process answered his phone on the handy questions, while the lady who had something to do with the underwriting made sure everything was good. They really did a good job. They also answered any and all questions I had.

From start to finish, everyone was easy to work with, and everything was simple to understand. They willingly went above and beyond! Anytime I called and had questions, they were right there. They even pay attention when you make a suggestion or recommendation!

I had a title loan option locally which is very similar sith Finova Financial as far as the percentages, terms and payments to be made, and at the moment the reason was because I believe Finova Financial's interest rate was slightly lower than the other company that was my other option. I was online after I filled out the information and that’s when they called me. Comparative to the ones I've done previously, they were a bit more streamlined. As far as the information that was required, the technology is being used effectively and efficiently. For example, taking pictures of the vehicle and texting in to the number, getting screenshots of my bank account, which in the end, they didn’t need, but those type of information and documentations that were submitted usually is in a physical form where now it’s more readily accessible through just from the phone. It was easier for me as the consumer.

They do not explain the loan and the true cost of the loan. They don't tell you if you don't have full coverage insurance, they will add it to your loan. I borrowed $800, paying $1600.00 back. Seems to me it should be illegal to charge that much. But if you're poor you have no choice.

I hate paying a fee to pay a bill. You need a better payment option. Overall my experience has been great and Rachel is awesome. I would prefer to pay online using my debit card so I don't have to pay a fee.

My experience with Finova Financial has been good. I got a short-term loan from them and it wasn't as bad as I thought it would be. It went very well. Their loan reps were very cool. The only thing that upset me was that they said that they would have my money in an hour after I mailed the title through FedEx. But then they said, they won’t give me my money until they received it in their hands. Other than that, I finished everything and I'm satisfied.

I used Finova Financial this year and I had a great experience so I came back. I called them exactly and in less than five minutes they picked up. It was pretty quick and better because you can get a live person on the phone as soon as you call. As the other companies, they have to go through screenings and take a lot of bunch of forms online. The application process was easy. Everything was already input into the system. I just had to take the pictures and go to the FedEx. Also, the loan officer was courteous and friendly. We had a phone problem at one point where we can’t hear the person talking and we had to disconnect and get called back. That was a little weird but other than that everything is great. I’m very satisfied and I would recommend it to a friend.

There's not any auto title loan company in the state of Kentucky. Then I just happened to think to give it a shot online with Finova. Applying to Finova Financial was easy and they contacted me really fast. Their loan processor was courteous and able to answer all of my questions. Everything as far as getting the loan was good.

Finova Financial contacted me right away and compared to other companies that reached out to me, my experience with Finova was better. The application process was very easy and it was great with my loan processor. Although the timing of the funds coming out of the account is the only issue I have, I had a good experience with Finova Financial and would recommend them to a friend.

Most people, after my loan inquiry was initiated, don’t really care or respond to inquiries or issues I have. They were discouraging to me because I was in a rush. Finova was always there and they always answered. They gave me more information and explained things more to me than everybody else did. Unlike a lot of other people, they worked with me by giving me the extensions all the way up until I paid it off completely. Their lender was wonderful and she was always my primary contact. The application process only took a few minutes to do and it was easy. They called back immediately. I wasn’t sure if I wanted to do it but when I made up my mind the next day, within 30 minutes everything was going and done. They even FedExed stuff so they made it convenient for me. I’m thinking about doing it again and if I do, I'm gonna call Finova.

The application with Finova was really easy ‘cause it was all online. Also, they had shorter terms. People could do it for either a year or two. And the interest rate was great and it wasn’t as horrible as the other ones. But after getting my title to them and getting the money, it was a little bit hectic. There were some glitches like I had to pay to send my title and some other papers that had to have my original signature. And then I had some issues getting my money. It would be a lot more appealing if people didn’t have to make payments through MoneyGram. It’s $16 to send a payment which is ridiculous to me.

Finova offered me a little bit more for my vehicle so I chose them over an auto title company. However I think that they should let people know a little bit more about the fees come the time they will pay back the loan. The person who helped me said that it's better the sooner I pay back the loan amount. I had the $850 for the loan repayment a month later. However when I paid back the loan, I had to pay $1,100 because of all those unexpected fees. The fees are included in the paperwork I signed for, however when I was getting the loan and just needed the money, I was not reading all those little details.

My experience with Finova was better than other loan companies that contacted me. The application process was really easy. The loan processor was also able to answer all of my questions. I'm highly satisfied with Finova and I'd recommend them to a friend.

When I had seen Finova Financial online, I went with them and nobody else. It was very easy applying for a loan and the loan processor I worked with was great. Ms. ** was awesome! I didn’t have any trouble or difficulties at all. My experience has been great and I will highly recommend them.

I was looking for an auto title company and Finova has to be one of the top ones reviewed, so I went with it. Once I got started on the whole application, it was straightforward. It took 20 minutes from there. Carter was the loan processor and he was really great. He called me back to make sure that things were moving forward. The whole experience was good except for the last part of not getting funding. It wasn’t that I didn’t qualify for funding, they didn’t send the funding the right way to begin with. The program that they use is MoneyGram and my state has certain regulations on it and they didn’t follow through with those regulations. I had to cancel where I went to a different loan company and was able to get the loan easily.

Applying for a loan at Finova was very easy to do. They were prompt and quick with getting me the money. The reps were very pleasant and professional. But now I wish I didn't do it. I've been paying it forever and no money is going towards the principal. Other than that, it was very convenient because I needed it and I’m thankful that they were able to help me. I'm happy with them and I'd recommend them to a friend.

I'd already done my car title with someone, but once I got a hold of Finova, it took them less than a week to do all my paperwork and have it all completed. When I first called, I talked to a real nice lady and everything worked out. She walked me through all of it and answered every question. She'd also call every time I was gonna do something to make sure I got that part completed and I could call her at any time of the day and checked on. Even after it was over, she called to make sure everything went well. She was a very good person and very easy to deal with. It was an easy monthly payment for a set amount of time. Overall, it was a very easy experience and I'll do it again if I would need it. I would recommend them to a lot of people because they were very nice and fair.

I called Finova Financial directly and had them call me. The application process was easy. They emailed me what I needed to do, which was easy to do. I uploaded my picture, sent it to them, and they got it right away. They were wonderful, very helpful and answered all questions that I had. They're very courteous and will do whatever they can to help a person needing a loan.

I needed money and Finova Financial gave it to me. The process was simple and the initial contact didn't take very long. Finova was the most straightforward as far as gettin' the loan done. The only thing I've been having an issue with was changing my payment date to the last day of the month. I have no idea if it was done. If I had to get a loan again, I would go through them again. The experience was excellent and I would recommend them.

Finova Financial was the best one for me and in the range that I needed. It was my first time applying so I was afraid a little bit. The personal loan processor was great. I had access to her in that anything that I wasn't sure of, she helped me out and walked me through a lot of things on the phone. It was a great experience and they have great customer service.

I was late on my payment and when I made my payment thru moneygram it was accepted by Finova and then I was told they are going to repo my car even though I paid the late payment and was 2 days late on another. Called to let them know I would be paying the amount due on the next day. I was informed that they need the full loan balance and they will not accept anything else. So now I am going to contact an attorney to see what my legal rights are. STAY AWAY FROM FINOVA....

It only took a short amount of time from my loan inquiry that Finova contacted me. I'm still working with them in the meantime. Application was an easy process, and I was able to get assistance. Finova calls a day or two before I have to make a payment. One time, I failed to make a payment since I didn't know that it was on the 4th like usual. But it seems the last time, I made it on the 6th. So, I don't know if the payment is due every 30 days or 31 days. The loan processor explained these dates but the information didn't stick very well. I looked forward to the emails as to the due dates but I didn't get any.

Experience was very quick but repayment is only through MoneyGram which isn't traditional. Seems sketchy but it is a valid loan company. Just surprised they are behind on the times. They did help me when I needed it so I do need to give them that. I was in a bind and needed a bail out and they were there to help. Just with an incredibly large interest rate.

Your sales rep Tanya was helpful, informative, and on the ball. The options were explained thoroughly, and your rates of interest and terms were satisfactory. At a time of need Finova title loan was fairer than a competitor I had used previously, as they forced me to have their auto insurance along with my own which was a ripoff. Plus, their interest rate was higher. "Loan Sharks." Thanks.

Finova wasn't very different from other companies that I've used. I thought their rates were going to be better from the advertisements but they were just as high as everybody else. It didn't take very long for them to respond to my inquiry and it was nice that they sent me a $50 gift card to use at a restaurant after I paid my first payment on time. But I had a little issue when I sold my car because I was waiting on the money from the sale and the buyer wouldn't give it to me because they were saying that they were waiting for Finova to release the title. That inconvenienced me because I wasn't able to get the money right away. I didn't like that part about it. When I asked Finova what happened, nobody could explain it to me. I wasn't satisfied with my experience because I had to pay a lot of money even though the car company actually paid the loan off. I had the loan only a few months and still ended up paying a lot more than what I borrowed from them.

I had an unexpected bill show up, of course it's in between my paydays so I went online and found Finova Financial. The customer service was exceptional! It had to be by far the easiest Loan process. It was quick and simple and the best part is I did it all from my house. I will definitely be recommending Finova Financial to everyone who may need some extra cash for any reason.

Finova was phenomenal. I got a lot of riffraff from other people but Finova was more straightforward just forwarding my car's trade value. Also, the application process was easy. The only thing I don't like and that they should tell upfront is they don’t take checks and payments. They gave me an invitation to pay by MoneyGram which there’s a fee associated with it. Other than that, I had a wonderful experience.

I was with a title loan company and I got something in the mail from Finova and it was mentioning how they would take over the previous amount and just roll it into theirs. I liked their payment structure better than where I was at where I pay and it just re-ups the loan. I'm not actually paying anything on it unless I pay significantly more. After my initial loan inquiry, they contacted me within 30 minutes to an hour. It was pretty quick and straight to the point. The people I spoke to were very friendly and nice. The process was very easy, especially with loading up pictures and photographing ID’s. The only thing would be that the only way to make a payment would be through MoneyGram. Aside from just having that one payment option, everything else is great.

Finova was the first one that popped up and sounded good to me. The application process was pretty easy. My personal loan processor was good. Plus, Linda, the agent, was very good and nice. She explained everything very well and would joke around with me on the phone. Everything's fine so far, I would recommend Finova.

My experience with Finova was a lot better compared to other loan companies that contacted me. I was contacted within an hour from the time of my loan inquiry and Carrie was wonderful. She seemed to listen to me, care about the situation that was going on or what I needed the loan for, and went out of her way to help me. They just wanted pictures of my vehicle and I didn’t have to drive or take time off work to go for them to see my vehicle, which was great. The application process was really easy and done online instead of my phone. Some of the things were a little difficult though as I'm not very computer savvy, but other than that, it was really convenient. The interactions with my personal loan processor was absolutely wonderful.

I would definitely recommend Finova. My cousin told me to try them and they were quick to contact me from the time of my loan inquiry. It was good and really convenient. I didn’t have to go in and I could get it all at home with my cellphone. The application process was really easy and I was told what to do. I signed online and took a pictures of myself and uploaded them. The loan processor Dawn was cool and really helpful and I like her a lot. If I kept misunderstanding what she was saying, I'd call her direct and she would go ahead and tell me without any issues.

I tried to go a title loan but the company couldn't give in on what was needed and they're the ones who recommended Finova to me. When I applied online, somebody called me. The person I went to was really nice, helpful and still contacts me to remind me of my payments about to due. She's even keeping in contact now although I have got my loan to make sure everything is still going smooth. Most loan companies don't do that. However, we had a little bit of complications with the application process. Getting the first picture downloaded was a little difficult. But once my husband figured out how to download the pictures, it went pretty smoothly. Finova has been good, but I wish they had a place instead of having to go to MoneyGram because that's seven extra dollars I have to pay out every time I make my payments.

Finova seemed to offer better rates until it got down to the nitty-gritty. I signed up in August but we never received a financial package. We were never given a copy of the contract until I called to get it, and I'm paying for insurance that I already have on the vehicle in the amount of $2,700. They sent me a copy of the contract but it says that we have to cancel that insurance within three business days as the origination date so I'm out of luck. Right now, Finova is terrible, and I'd like for the insurance to go away.

We don’t have any auto title loan company in Florida. Finova contacted me and so, I had to go outside the boundaries as I didn’t have a lot of options here. They took less than 24 hours to contact me and the experience has been better than others, adding in the whole process, the procedure, how quickly they responded, how quickly they had everything done, and how helpful they were. They worked with me if I had something or they could see something and they would say I'd have to do it again but it was a lot of fun. My personal loan processor did a good job. They have the easiest process ever and they did exactly what they said they were gonna do. It’s so simple.

My experience with Finova was wonderful. The application process was easy, and the staff was nicer than what they were with the other title loan company. The girl I worked with I was really good. She answered all my questions and was very helpful.

After I inquired for a loan with Finova, they gave me a call the same day. The application was easy and I had a great experience with my loan processor. Everything went great and as planned.

Compared to the other loan companies that contacted me, Finova seemed like a better place to go by the people I talked to. They also seemed really good and offered better rates. They responded to my inquiry in a matter of minutes and the application process was easy. They answered questions and were there for me. My personal loan processor was also great. The only thing is, I paid the loan off a few weeks ago and I'm still waiting for my title.

It took Finova less than five minutes to answer my loan inquiry. It fell on a weekend and not very many places are open on the weekend to do loans but they were super quick with it. They also told me I could have the funds the same day, which I did. They made the experience really easy. Also, my personal loan processor was fantastic. She was supposed to get off of work at 4:00 and she waited until 4:45 to make sure I made it to the FedEx office on time to get everything sent to her. She didn't leave until after everything was done and completed.

I talked to Finova and got on the ball on the same day that I filled out my loan inquiry with them. I did talk to other loan companies but no one could help me with my repossessed car. But Finova was able to help me get my car back and I appreciate that. The process took a while but I understood that it's due to the paperwork and the fact that we are not in the same town as them. Everything was taken care of nevertheless. They said they can work with me on my payments and that I can break it down into every two weeks, when I get paid. The other companies didn't do that, they had to have the whole thing.

The people at Finova Financial were very professional, friendly and very kind. When I approached them, they answered my inquiry right away, which was the first one that I got from all the companies that I contacted. Applying for the loan was also a very easy process and we were accepted right then and there. I had a really good experience with them. They're awesome and I will refer them to the world.

Finova is really good, wonderful, and they're very helpful. They were better than other companies because of the customer service that I received. Their loan qualifications are different. With Finova, when I pay the loan back, it stays the same so it's a set monthly payment. As far as with other companies that I've inquired with, their interest rates kinda go up or the payment fluctuates.

Finova Financial was pretty prompt in answering my loan inquiry and we stuck with them from the beginning because of the way that they responded. The application process was a little bit difficult but they helped us through every step that we had a complication with. Everything went well and if we ever had to do it again, we would definitely get it through them. They were great and we recommend them.

Finova is the only company that I have a loan with. The application process was easy, and my experience with the personal loan processor was perfect.

The other companies responded in a timely manner. However, I wasn't necessarily happy with their customer service as they were trying to rush me instead of giving me the information I wanted. With Finova, on the other hand, I did not have to go into a location - everything was done via the internet and my cellphone. The application process was fairly easy and my personal loan processor was great. Customer service was excellent, and Sandy was very informative and didn't mind answering questions even if I asked her two or three times. It was pleasant, respectful, and an informative experience.

Finova was one of the first ones I contacted, and they contacted me pretty quickly after my loan inquiry. The application process was easy to do and they helped me out the whole way through. I told the rep I wouldn't get paid until the 4th, and they told me that the payment was due on the 20th. Now they’re telling me that it’s actually due on the 19th, so I got a late fee on my first time. It was on 9 days instead of 10 days, so I’m trying to dispute the late fee. They should waive the late fee because I wasn’t late. Other than that, my experience with them was great.

I was tired of the title loan company that I was originally with because they weren't taking anything from the principal of the loan. They just kept hitting me up on interest and were overbearing at the time because I really didn't need to finance, but if I could have avoided doing it, I would have never got in that situation. Now I'm with Finova, I can get out of this hole that I'm in.

When I made a loan inquiry for a car title. Finova contacted me on the same day. Their loan application process was easy and it was a very short turnaround time. Had a good experience with my personal loan processor. Although I was supposed to receive a gift card, but I didn’t. I asked about this when I made my first payment on the date. And I also haven't received the title back yet and it's now taken long even though I only had the loan for less than a month. The whole experience is fine except at the end because they promised something that I expected to be done right away but wasn’t.

Finova contacted me right away when I reached out to them. Quite a few different ones contacted me, too, but I went with Finova because they were more genuine. They also seemed to have an end to it while the others didn't. Finova took care of me promptly and it was a good experience. We’re very satisfied. We would love to keep doing business with them in the future.

The people I dealt with at Finova Financial were very polite and professional, and they knew exactly what they were talking about. They laid everything out in black and white and made everything very clear. Finova said that they are in West Palm Beach and I do a lot of work there, so I went with them since I could go speak to somebody in person if the office said that I had to. The application process was very simple. It didn’t take long. Though I had to send them a few pieces of paper, it was fairly inexpensive and it was very quick.

I have given up trying to pay my bill online. Going to CVS store to use MoneyGram and paying an extortion fee of $6.99 just to send money is a crime. Thanks for your time.

We had tried other title loan companies whose rates were higher than Finova. But then we had received a letter from Finova through a loan shark and we didn't think we would be able to get the loan because of the problems we had with other loan companies. We didn't think we would be able to afford it, but it was affordable. Also, they gave clearer details of the loan and have better communication on what we have to do. It didn't take very long for them to contact me after I inquired about it.

I got put in the hospital and came out with a $1,600 bill. I was in for 23 hours so it isn’t a full day, but it cost me more than if I would’ve stayed in the hospital. So, I inquired with Finova. I didn’t know how it all works but someone called me. She was so informative on the interest and how much I’ll be paying over the year, and made me so relaxed and comfortable about having loans because at first, I was very scared to do something like that. Otherwise, I would’ve never done it. They worked with me and I am almost finished with the hospital bill but I still have enough to pay them $100 a month.

I had seen Finova online and I thought it was a good place to file a loan inquiry. It was easier and convenient because it was done online while I was in my office, rather than having to drive all over the place. A representative contacted me within an hour or two after I made my initial loan inquiry. The woman that helped me was very explanatory. She helped me through any questions that I needed and let me know upfront exactly what was needed of me. It wasn't like my other experiences where I went through the whole process only for me to end up not even able to get the loan for a certain reason.

Finova was a little bit better at first. They contacted me hours after submitting a loan inquiry and the application process was easy. Their loan processor was courteous and able to answer my questions too. But, the only payment option is Western Union which charges $10 to $12 per payment, so it makes it worse compared to other loan companies.

When I was first contacted by Finova, I was freaked out because I thought it was a BS sales. I didn’t know what it was until somebody else called me from there and I was like, “Oh, they're legit.” They swore that they will pay off my loan in X amount of time unlike other loan companies out there who charge 200% interest. They are also better because they don’t hassle me. So far, my experience has been pretty good.

I called a different company that had a title loan office in Nashville and I was routed to Finova Financial directly. They answered the phone and I talked with them on the spot. The application process was pretty challenging. I had to take several pictures of the car, my driver’s license and the title. They were physically in Clarksville, Tennessee. I'm in Nashville, Tennessee, and looking back on it, I should've used the local firm. But I was routed to them and I started talking with a lady, so I followed through with it. Then I had to go to FedEx and ship the title and lien form to them. They had me on the phone and they made me stay on the phone with them until I walked out of the building. They were afraid I was gonna hold on to the title, which seemed a little ridiculous to me.

My husband and I had intended to go to a local title loan company, and when my husband Googled title loan and Finova came up. When they called us, we decided to go with them. The only issue was the time of the day we called, trying to get the pictures done before it got dark. They contacted me about five minutes after our loan inquiry and I was driving home that time so I told them to wait a few minutes until I got home. But the personal loan processor whom I talked to over the phone was great and sweet. She was extremely helpful about everything including with questions and issues I had. She was going to get it for us that night, and I said that it's not that big of a deal and told her to ship it in the morning. So that's what we did and she was right there in the morning when the FedEx opened. She walked me through it and it was good. Overall, it’s a life-saving experience.

I did the loan inquiry with Finova on my phone. My personal loan processor, Terry was nice. She said she can get the payment at the level of what I was paying or lower. I had doubts and didn't like the fact that it actually went up $100 from the payment I had before. Nevertheless, they were right on it after I filled out the loan inquiry and, since the loan would be paid off in 12 months, I closed on the deal. Once I closed on the deal however, I never heard again from Terry.

It took Finova 30 minutes to contact me after I inquired from them regarding a loan. They were better too compared to the other loan companies that contacted me. Their loan application process was easy and my personal loan processor was good and very polite. It was an excellent experience.

My experience with Finova has been good. I was contacted a few hours after I inquired a loan and I had a better experience with them than the other companies. They were able to assist me. Their loan processor was courteous and was able to answer all my questions. I went with them because of their rates and the length of the repayment for the loan. The application process was easy and they provide good customer service.

I wanted to try something different, so I went with Finova. Their online application wasn't difficult at all. Their customer service was the best as far as the kind of experience I've had. The loan processor was awesome and, overall, I had a great experience with them. I would definitely recommend.

I inquired a loan with Finova about a month ago and they contacted me on the same day. They were so much better than the other loan companies I contacted. They were able to give more for my car. The application process was quick and straightforward and their personal loan processor was very courteous, patient, professional and able to answer all of my questions. Everything was fantastic.

I've seen some great reviews of Finova which made me see what they were about. From the first time I talked to them, it had been a good experience and they're better than other loan companies. They're more in-depth with the information about how the loan works and they filled me in on all the details. They were straightforward about the forms. They called me back for any corrections in my application right away and helped me along the way. My personal rep's very nice and keeps in contact but I talked to a few other representatives that were professional and polite as well. It's an awesome company.

Someone referred me to Finova Financial because they dealt with them before. Finova reached out right away. The application process was easy and fast. At first, my loan processor was good, but she missed out details. She kept telling me everything is in my paperwork and then when I looked and read, I didn't find the stuff that she said was in there. She would come all over the place because some of the things weren’t in my paperwork.

Finova has provided fine service which I felt was better than the other companies who reached out to me. They replied to my inquiry after only 12 hours. When I applied, I met Chaniya in person and she was very helpful. Everything went fast and it was a very positive experience. Their people were very cooperative and I would recommend them to a friend.

Finova Financial is a great company and I have no problems with them. I just went through a hard time. I had a loan against a vehicle and I defaulted and they still haven’t picked up the vehicle. It would be a good thing if that’s the case, but I’m trying to make things right. My wife had left me and I was going through some stuff and getting resituated. But at this point, I’m thinking that it's over and I’ve already made other arrangements and so the car is just there. The loan processors were all great and I’ve got no complaints with them. I called their office about the car for them to come and get it, and the lady was extra nice and said that they might still work something out with me. They're a great company and about as fair as anyone's gonna find.

The application process wasn't that long and I got the money the same day and had a payment plan set up. Everything went well and I was happy with it. I don’t have to pay much for my loan to pay it back. After I pay off my loan, I'm going to apply to get another one. That's how happy I am with Finova and I think other people would be happy with it too. I recommend this company.

I was trying to get a loan and I had been contacted by other companies but I went with Finova because of their pricing. The process I've gone through during the loan application has been pleasant and I had a good conversation with their rep who's knowledgeable. My loan was processed in an expeditious manner and the response has been quick.

Finova contacted me within minutes after making a loan inquiry. My application process with them went well and I had a good experience with their loan processor. Overall, they have quick, easy and convenient services and I like their customer service.

We contacted Finova and they responded within an hour. It's a great and very efficient company with good customer service. I've had a good experience with them.

I went with Finova Financial since they are in Florida. They were helpful in general. The application process was very easy and their people were very accommodating.

I applied for a loan with Finova and after I made contact with them, they contacted me immediately. They're easy to deal with and personable. The rep I dealt with has also been absolutely courteous. Overall, it was a very pleasant experience.

I made an arrangement to make a payment on a certain date and they sent the repo man out to get my truck which caused me a lot of problems. I was supposed to pay on a Monday, but they sent the guy out before I was even supposed to make the payment. They couldn't get in touch with me, but my phone number has been the same, the thing is, if I've already made the payment arrangement for that Monday so they didn't have to call me. Overall, they're a good company. It's just that that one incident was bad for me. They are better than directly contacting an auto title loan company (I received a little bit more from them). I'm okay with them now, but I still have to go to court because the repo man and I got into each other.

I am happy my experience with Finova. I didn't want to do it at start because the interest rate is ridiculous but it was a necessary thing I had to do at the moment. For $800, I have to pay them back $2100. It is $1300 interest on $800 in one year. Besides that, earning has been great. They have been very cooperative and very nice. No problems. Everything went smooth. Tanya’s the one I speak to when I call down there. She’s been extremely nice and kind.

I like Finova. The guy I spoke with during the application process was perfect. The process has been brief and they did a good job. The only bad thing about the loan was that my interest almost doubled.

I was thinking about getting another loan because where I was at the interest rates were too high and I know I was never going to pay it off. So I had to go with another loan to pay that first loan off and then I'll stay with the second loan where they're better with the interest rates. Finova Financial was better than the other companies that contacted me. I had InstaLoan before I had Finova and they have better service. In the application process, they have less paperwork than InstaLoan, which I liked. Everything happened so smooth, fast and easier than other loan places. They explained the process and answered my questions all the way to the full extent.

In Florida, it's hard to find an auto title loan company. It only took Finova a couple of minutes to contact us from the time of our loan inquiry. Their application process was very easy, direct to the point, and I know exactly what has to be done and what they needed. They made the process very convenient. I can do my thing from my house then just got to go to Fedex and Walmart, and going to those two places was the best part because I know that everything got approved.

We had a loan here in town with a loan company and we got it on an urgent basis right before the holidays and didn’t understand completely the terms going in and it turned out that our payments were only going to interest if we paid the payments. They told us to pay every month with interest and we never would have gotten it paid off and when I realized that I did some internet searching and Finova’s terms seemed to be pretty straightforward and honest with their terms, 12 monthly payments and we're done. I could also pay off early if I want to.

Finova Financial contacted me the same day I inquired. I went with them because they had the amount that I wanted and the payment isn't too hard on me and I like it. A man came out to my house, took the information, took his time and made sure everything was done and I had my money. He didn't rush me. I've been making my payments and would be through in October. If I need to call and ask if I thought about anything, they give me the information I need to know and tell me when exactly my last payment is going to be.

My loan application with Finova went smooth and convenient. When I first made an inquiry, they were quick to contact me. On the other hand, every time I go online to see where the payments were applied, I don't see anything. I thought there was an online account so I could follow or monitor it.

My experience with Finova Financial has been good. I saw one of their offers and that's why I went with them. The application process was all right. I'm very satisfied with their service.

I needed my car for my daily activities and was looking for some money to get my car from the shop. I went online and picked Finova from the companies I found. I called them and they said they'd make things happen. The application process was easy since an agent was there to help me out. In fact, they're really fast. When I called them, they immediately gave me another number to call. When I called, the person responded immediately. He told me what to bring and we met the next day. They went over my papers, and the next day, they came with the money.