Finova Financial

Finova Financial Reviews

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About Finova Financial

Services ARIZONA, CALIFORNIA, FLORIDA, NEW MEXICO, TENNESSEE, OREGON & SOUTH CAROLINA ONLY.

When you need emergency funds, don't get a title loan. Get a Finova Car Equity Line of Credit (C-LOC). C-LOC available only for ARIZONA, FLORIDA, TENNESSEE, OREGON and SOUTH CAROLINA.

Finova Financial Reviews

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    How do I know I can trust these reviews about Finova Financial?
    • 4,534,748 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Price

    Reviewed April 3, 2024

    Worst company ever. Cancelled account over a year and a half ago and still being charged for it. Charged more than what was on agreement also. Be careful using these thieves. Shop around first. Companies like them make it hard for a small business to make it.

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    Customer ServiceStaff

    Reviewed Oct. 2, 2019

    Rachel and Shelley are such an asset to the company! Every time I call they are so sweet to me. They are so helpful when I need it and I wouldn't want to talk to anyone else besides those two. I feel really great when I talk to them, thanks girls!

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      Customer Service

      Reviewed Sept. 16, 2019

      This loan company is amazing! They were there when I needed them, and they have always been there to answer any questions I have. I am on my third loan with them. They offer good terms and an easy repayment plan. I would recommend them to anyone!

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      Reviewed July 29, 2019

      I had taken a loan from Finova Financial. Come to realize that I have a 18 month term for $2,700 loan with $422.06 monthly payment for a total of $7,597.08 that's almost $5,000 more than my loan. This should be illegal. They make you pay for a specific "insurance" on the collateral vehicle that you use. Mind you that this "insurance" is useless and you do not get it back. On top of that they only allow debit card for the monthly payments (no bank wires) and you have to pay a total of $15 in "fees" for them to process each payment. That's another $270 in just "payment processing fees" for a 18 month loan.

      If you need a loan so bad and wants to use your car as a collateral, use OneMain Financial, although their rates are just as high as this one but at least you are not paying almost $5,000 for "insurance" and $270 in processing fees. I wish I had known all that before I had taken the loan with them. And also, mind you, if you try to repay the loan 14 months before it's due (by making 4 payments and wanting to just pay it off since the fees are so outrageous) you would still have to pay the whole amount (the whole $7,597.06 with the $270 processing fees). I hope this people knows that bad business practices, cutting corners won't make them billionaires. Wish someone had told me all this before I took this loan. All the other reviews are fake even though they say verified.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Sept. 21, 2018

      I was broke and needed money to get back on the road and get to my job in another state. Finova Financial contacted me 20 minutes after the time of my loan inquiry. My title loan went very fast. Finova was consistent and they made getting the loan very easy for me. They were very caring about my situation and they were better than other loan companies that contacted me. I felt very comfortable with their loan processor, too. She was very helpful and understanding. She would call me back when she said she'd call me back and she acted more urgently than anyone else. She talked to her manager and got back to me very quickly. If it wasn't for Finova, I wouldn't be where I am today. I started my job and I'm doing great in Georgia. Finova will be there if you will need anything. They're great.

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      Customer ServiceOnline & App

      Reviewed Sept. 15, 2018

      When I contacted Finova Financial, they got back to me after a couple of hours. I worked with them before and so it was easier to go back to them. The application process was simple and all together, it only took me a couple of hours. The processor that I dealt with was really helpful and kept following up. I'd recommend Finova Financial. Make sure you look at all their options and go for it if you need to.

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      StaffProcess

      Reviewed Sept. 14, 2018

      I like Finova Financial. They’re very good people and I had an excellent experience with them. After I first contacted them, they reached back out to me in not more than five minutes. And I liked the way they talked and the way they acted. They were very helpful throughout the process and considerate. Every interaction was positive. The process took a little bit of time but they talked me through it and there were always there to help. I would tell others that these are the people they need to use. Finova Financial would be a good help.

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      StaffProcess

      Reviewed Sept. 10, 2018

      I would definitely recommend Finova Financial to a friend. They were the first people that I encountered and their application process was very easy to do. I just scanned documents to them and they handled everything within the same day. The loan processor was great and my experience with Finova was totally awesome.

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      Online & AppStaff

      Reviewed Sept. 9, 2018

      Finova contacted me about eight hours from the time I called them. They have a better process and the person that I talked to was the main reason I chose to go with them. The application process was easy and I also had a very easy experience with their rep. Overall, it was a great experience.

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      Customer ServicePriceStaff

      Reviewed Sept. 8, 2018

      Finova Financial contacted me about a day after I made my loan inquiry. They have very good customer service skills. They were my first loan company but they were willing to work with me on my issues. It was hard to do the loan and there was one aspect of the process that I didn’t like but overall, they still helped me. When I first talked to them the very first time I used them, they didn't disclose that I had to pay a certain amount for the loan. It wasn't explained correctly to me, so I could't clearly understand what it was the extra charge I was paying. They should be upfront in everything they're doing and in disclosing all of the additional fees and everything that has to do with a loan.

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      Finova Financial author review by Ashley Eneriz

      Finova offers an alternative to title loans by providing consumers with a car equity line of credit. It has repayment plans that last up to 12 months with no early repayment penalties. Find out how much you can borrow by visiting the company’s website and filling out the line of credit application.

      • Loan amounts: Finova Financial doesn’t disclose how much money you can get from its title loans, but it does state that your loan amount depends on the value of your vehicle and your capacity for repayment.

      • Interest rates: This company has a maximum APR of 30%. Its loans often include other charges that the company outlines in the loan agreement.

      • Availability: The company has offices in Arizona, California, Florida, New Mexico, South Carolina and Tennessee.

      • Funds: Finova has same-day cash funding.

      by Ashley Eneriz Deputy Editor, Personal Finance

      Ashley is an expert finance writer who worked for 12 years with top names in the industry, including Discover, The Hartford, ScotiaBank, Chime and Synchrony. She joined ConsumerAffairs in 2022, and specializes in coverage of banking, credit repair and debt management. Her writing has also been featured in Forbes, Time, Yahoo, MSN and Reader’s Digest. In her personal life, she enjoys homeschooling her three daughters and writing children's books.

      Finova Financial Company Information

      Company Name:
      Finova Financial
      Company Type:
      Private
      Year Founded:
      1
      Formerly Named:
      Finova Financial
      Address:
      1400 Centrepark Boulevard, Suite 800
      City:
      West Palm Beach
      State/Province:
      FL
      Postal Code:
      33401
      Country:
      United States
      Website:
      www.finovafinancial.com