Finova Financial Reviews

The application process with Finova Financial was pretty easy. There's a little bit of work and I had to do a lot of things. And I don't like that I have to MoneyGram my payments in, instead of just paying through a debit card or over the phone. It's costing me an extra $7 a month. Other than that, it was a decent experience.

I made a loan inquiry and Finova contacted me the same day. They agreed with me and I went with them. I mostly filled up the paperwork online and submit some photos. The process was very easy. The loan processor made sure I did the right stuff, went to the right locations and submit the right documents. The interest rate is a little too high but it was a good experience.

The online reviews for Finova Financial were the most positive compared with all of the other ones that’s why I decided to choose to work with them. They contacted me the same day of my loan inquiry. The application process is also straightforward. It was as easy as ordering a pizza.

After doing an internet search, I called Finova to inquire. Overall, the application process and everything was very easy. So, I stayed with them. They're better than the other companies who contacted me because of their efficiency, being true to their word and trying to do what they can do as far as meet the customer's request. The young lady I initially dealt with put me in touch with someone else who I was dealing with which has kept me a little bit on the edge at the beginning. I never received my paperwork to show me the breakdown or the monthly payments. When I went online to try and obtain this information, it said I had to enter my phone number and then I'd be sent some sort of a text, so I can input a code. But for some reason or another, I was like never in the system. I could never get this code. So, I kept calling and finally, the lady sent me a copy via email but did not explain to me why I couldn't receive it online.

I took out a loan with Finova and I have a big issue with my tax on my car. I went and paid my registration so I can have my tags. Apparently, they're not sending the correct paperwork to the DMV. So, I can't really get the sticker for my car. I've been calling their customer service about three times a day and they're going to look into the problem. They said that I have to call back to the DMV and talk to them. So, I called the DMV and they need my title. All Finova need to do is sign the back of the title, send it to the lien holder and send that paper copy to DMV, so they can go ahead and process my tags.

I've PAID off my loan in full and have yet to receive my total back and I'm still waiting for Rachel to call me back about it from last week. She said she would have called me back the next day. Still waiting.

Did exactly what they said within 1 day. Pretty impressive compared to other online companies I felt and pretty simple process from start to finish, paid off loan no problems with receiving title back with no lien. Would do again if need arises and would highly recommend to everyone!

Absolutely the friendliest and helpful business I've ever had contact with. Very easy process on processing and approval on loan. It's very nice to know that there is a financial business willing to help people that don't have outstanding credit due to unforeseen circumstances. Thanks.

Everything was good with Finova. They were very friendly and helped me out when I needed it. They worked with me when I was late on my first payment. Everybody seemed to be knowledgeable and they took you right through the process. They were professional in their dealings and decent. I would recommend them to a friend.

The application process was easy. Everything that Finova Financial told me I needed to do, it was right there for me. Everything was explained. The personal loan processors were also very helpful. It was a good experience.

I needed the loan and Finova Financial was available for me that's why I used them. The application was easy and it's a very good experience. They contacted me on the same day and I got the money on time when I need it. The only inconvenience in it was the interest is a little bit higher. But for now, everything is good and I can recommend someone to them.

The rep that I spoke to was a great worker. She handled me and my wife superbly. The money was on time, and I paid it back. It was a wonderful experience and I would recommend Finova Financial.

When I called Finova to get information, they were really friendly and helpful. It only took them 15 minutes to half an hour to contact me back, so I picked them. Their application process was easy, which took about 2-3 hours total. Everything was good.

The Finova experience has been great and it's better than the other companies that contacted me. They've been responding to me immediately when I needed assistance and they sent me emails about all the payments that I need to do. The only problem is that I haven't been able to make the first payment because I've been having some job issues. But I already started last week and this Friday I'll be able to make my first payment.

The Finova loan processor was great. They helped me, instructed me what to do and I got the $250 loan. It was nice to have that extra cash to pay some bills off and I was also able to purchase a few items for the small business, which was great. I was very happy with the loan. It was excellent.

I usually don't take the time to write reviews, but I needed to take some time and give anyone who is debating on whether to business with Finova Financial a piece of advice... DON'T... The entire system is 1 big sham. Read the company's breakdown on what a $1000.00 loan will cost you, then call them and ask what the loan payments really will be. They don't factor in that you must have an addendum added to your loan which only doubles if not triples the amount of the loan.

I used another company before but I had to go in. My work schedule didn't allow me to do that this time and Finova was online so, it was convenient. But they were misleading and I'm deeply paying for that now. When I took out the loan, it was not explained to me that the interest would be accrued on the balance and not the principal balance. I was also told a 60-day payoff amount. But when I called back later, the person I spoke with told me that that was not true. I borrowed $750 and I was looking to pay it off in 60 days. I'm expecting to pay somewhere around $938, but that's not the case. It's over $1,000 and it's accruing interest not only on the principal balance that I took out but also on the fees. Every day that I don't pay, it goes up $1.85 or $1.95 and once that's added, they charge interest on that as well.

The employees were all great during this process from beginning to payoff of the loan. All my questions and concerns were answered quickly. They helped me when there were issues making the payoff amount and overall a great experience. I was very impressed on how the representatives were readily available even after 5 pm when other companies are closed.

I was going through a hard time and couldn't get a loan anywhere so, in a pinch, it was ok. Their fees are outrageous. The customer service guy Jay worked very closely with me and called and emailed me constantly when I was getting the loan, but when I was having trouble with first payment (waiting 3 days for my tax return to hit my bank), I emailed Jay 3 times and he NEVER responded. The only option to pay is through MoneyGram which, of course, charges a fee and is very inconvenient. I wouldn't use again, but like I said, it was ok when I was in a bind at the time!

After my loan inquiry, I was contacted immediately by Finova Financial. They were faster and a lot more online than other loan companies. The application process was short and easy. I just had to submit pictures of my vehicle, proof of income, and my title. The first time, it was mediocre with my personal loan processor. She didn't put anything online like she was supposed to. I called and talked to the Finova reps because I felt like she got a lot of the loan process wrong. The second time around, it was a lot cheaper and better. I'd recommend them if they have been more straightforward about how much the loan and interest rate were going to be. Basically, it sounded like I had a 12-month loan, and then I ended up paying double this year because they set me for a 24-month loan, which cost me quite a bit more and wasn't expected, and I was very clear I was only planning to take money up for a month.

Finova Financial was first in so they got the business. I've sent out an application and they approved it. Then, I went to FedEx to send the title and they transferred the money. All within two hours. I had multiple people as loan processors. My experience has been great and it is everything I expected it to be.

I wanted to work with Finova. I needed the loan at that time, and I did not realize that my payments were going to be so enormous. So, I decided that it would be better if I bought a new car and paid Finova off, that way my payments would be half of what they were telling me. The application process was extremely difficult. They made me do a lot of things, like take pictures of everything and send those to them, which are hard to do at my age. I couldn’t have done it without the help of my family. It was a long, tedious process and took two days to do it.

Finova Financial got in touch with me quickly, like in an hour, after I initially contacted them for a loan inquiry. Our experience was really good. The representative I first dealt with was very personable, laughed at jokes on the phone and made me comfortable. The application process was pretty easy as well. My loan officer was quick to respond to me. I sent some pictures and some of them didn't turn out to be what Finova wanted. I had some on my phone and the officer said those were OK to use even though they had billing numbers in them. Additionally, I like the notification before the payment is due and all the instructions on what to do with the phone number and stuff when they gave the payment back. It was streamlined.

They're quick with communication and pretty friendly. They contacted me less than 24 hours after my inquiry. The application process was easy and the loan officer was very courteous. It's been a pretty good experience so far. If I was to recommend a company to go to I would recommend Finova.

When I called Finova, the lady told me what to do and how to do it. Then I called back and they sent some forms. I was dealing my truck, so I had to give a power of attorney and get a copy of a driver's license. And I took a picture of the truck all the way around it and sent that back in. And then they processed everything really quick. They sent me more paperwork like the contracts and how much the interest would be. I filled that out and sent it in. Then the next morning, I was approved. Everybody was really polite and helpful.

I made an inquiry with Finova Financial and they contacted me the next day. They were better than the other companies that got in touch with me. They were very polite, had very good customer service, and they went out of their way to call back when I didn't have the all the information that I needed to proceed with the loan. Their representative, Shai, went over and beyond to answer all my questions and she made sure that everything got done that same day.

There were different loan companies who contacted me. Still, I chose to go with Finova Financial because they were the first one to call. Their representative told me an amount that was different from what Finova actually did. She originally gave me an amount and then somebody else called me and told me it would be a lesser amount. While they were courteous to me, I didn't deal with the same person throughout the whole process. Different people were calling and there was a lot of running around. Finova should tell the whole process upfront to see if you will be willing to do that. They were okay but I won't go with them again.

I tried first with another company but they didn't even call me back. So, I tried Finova Financial and they got back to me within a day. I chose to work with them over an auto title loan company because I could do everything on the phone. I didn't have to wait a day from my job going there and I really appreciate that. Their application process was really easy and fast. Their rep was very attendant. She called me back, told me everything I had to do so I did it really fast thanks to her. They put all their attention in my case which was really helpful. I'm very happy with them. In fact, just yesterday when I made the first payment, they helped me to fill the papers. However, I didn't like their payment method. I thought they accept credit card or any easier method than having to go to Walmart or somewhere that has MoneyGram. It's not that bad, but it could be better. Overall, I had a good experience with them.

Finova had the whole "take a picture and text it" text message. I clicked on it which made it easier to be able to upload everything. Everything was done electronically and I didn't have to go to a location. I had to mail off my title but other than that I didn't have to go into an office and sit down with anybody. I had a digital title which was a pain in the butt but Finova was awesome with their help. I dealt with two different people because I called when one had already gone home. They picked up seemingly with no problem, so it made me feel good that they work so close together that if someone wasn't home, the process doesn't stop.

I contacted Finova and they got back to me immediately. The application process was quick and easy. However, I didn't get the clear notification of my terms, conditions and fees, and payment schedules. There was not enough of a discussion and understanding of the terms and conditions. Also, I get money that I need and I get it fast, but I have to pay back a ridiculous arm and leg and did not know about that. I got a $1,000 loan and they told me it's a $960 fee on top of that and I'm not happy with it, not before the interest. It's almost predatory in nature. You don't do this unless you need the money.

My wife and I went back and forth on if we were going to take a loan from Finova. But once we got it and got them all the information that they needed, I was funded that day. A young lady named Paris forwarded me the information via email. I uploaded some pictures and documents that I took with my phone and I processed the application right down there. The lady even met me at 6:00 at night physically to give her paper works that I couldn't scan in. And then she went home and stayed late and funded me so I could go pick up money that day. That's a good company that's willing to help their customers and that was a big deal to me.

I have dealt with other companies in the past and I've had way better experience than with Finova. Every year, I take a small loan out against my one vehicle so I can do my Christmas shopping and then I pay it back with my income tax when it comes in. It's not a big amount and not a big deal 'cause I don't take anything out more than $600 which covers my Christmas expenses and by March it's paid off.

When Lending Tree, which I found as a pretty reputable loan company, was able to give me a loan, they recommended Finova and I went with their recommendation. And, it didn't take long for Finova to call me back. It was within the first 20 minutes of me looking at it online. Their interest rate wasn't nearly as high compared to some of the other loans that I've looked into and it made it nicer to get the loan from them. And, the amount of the loan that you were able to get a hold of definitely helps out.

My credit was terrible. Finova takes title loans on vehicles and I own one. I called around 5:00 in the afternoon and they told me they closed at nine. If I did it earlier, I would have gotten everything done earlier. I took pictures of the vehicle and downloaded it to them. They called me and let me know that they got the pictures and what the next steps were. It was a last-minute thing but it was good.

The guy that I originally talked to lied to me. He said, “This is the way we do things,” and after I got the loan they all told me, “No. We don’t do it like that. I don’t know who told you that.” Then I've come to find out they fired the dude, and now I'm stuck doing what I'm doing. Then when I asked them to rewrite the loan, they told me that they can rewrite it for $500, which is cool. I'll take that. But they can't rewrite because now I brought it down to lower my payments. I've never met a finance company that wouldn't rewrite a loan. I owe Finova money, but 20 text messages and emails saying that my payment is due is ridiculous. If I'm running a little bit late, they work with me, but they don’t even let me get late with the payment before they start calling me.

Finova Financial were the first ones that contacted me, a few hours from the time I inquired about the loan, and their lady rep was very helpful, so I went with them. The application process with Finova was good. The lady rep that took care of my loan walked me through what I'll need and how to download the app on my phone, and she made it real easy. She was real good about it and was just as nice as she could be.

I checked the reviews of Finova Financial, and these were great so I decided to do it. The application process was great. The loan processor walked me through it right. I had to do something, and she said, "Just call me back." I called her back and she talked me through the process. I got a title loan. Everything was okay and I've got no complaints.

Finova reached out to me several days after I initially inquired about my loan and we corresponded really good after that. Their rep was very pleasant, informative and the application process was smooth. They told me step by step and explained everything in detail so I had no problems with anything.

After reviewing the information online, I felt comfortable using Finova Financial so I went with them. It only took them 5 minutes to call me back from the time I contacted them. So far, my application experience was very good. Their personal loan processor was very kind, helpful and informative. I would recommend them.

Finova had a different type of loan which was a line of credit that didn’t look like the same structure as the others. I was amazed with their application process. The rep called me and helped me do everything. He had to go for the day and I ended up getting some help from another guy, but they were both great. The only problem I had with the whole thing was that when I went to upload pictures of my vehicle, they became upside down when they were taken right side up. That looks like it might be a website flaw, but other than that, everything was fine. Overall it was a better experience than I’ve had in a lot of things in life. If ever I need to do this again, I would definitely go with Finova.