Fifth Third Bank Reviews

I believe mistakes like these are common place on the banks part and I am taking them to court.

I need the title from this bank in order to get a sticker from the License Bureau. The Bank keeps saying that the License Bureau is where I am supposed to get the title; the License Bureau says that the title has to come from the bank. Since I work and also attend college, this has become time-consuming but necessary issue to resolve.

I am closing my accounts and switching to a new bank ASAP.

$33 for each transaction that occurs. Thus, if 5 transactions occur and a deposit is made THAT SAME DAY to cover all transactions, an overdraft fee of $33*5 will be charged (a total of $165).

I called customer service and was told there was a policy change in January and that I got notice with my statement. The problem with that is I don't get statements mailed out to me because my account is web based . Then I was told well it should of popped up on the website...it did not. I was told that online it shows your balance including pending transactions.

The problem with that is the balance doesn't include the overdraft fee that you are being charged, so it is not showing your actual balance as they claim. It is conveniantly misleading. The $33 fee that I had know idea that I was being charged then caused three very small dollar items to bounce thus in addtion to the origial unjust fee I now have three more fees for $33 each. Then they charge an additional $6 a day over the limit fee. The fees are snowballing to over $200 dollars which is a rip off of the consumer. There was no proper disclosure of the changes in policy and if a pending charge is going to be treated as if it posted immediately then the fee should be disclosed immediately as well, giving the consumer the chance to eliminate the snowball effect.

If I had known that their policy changed I could have added the additonal $33 dollars but to charge more than $200 dollars to make a customer aware of policy change is unethical. How does the government let these institutions take advantage of it's customers in this way? Are banks regulated by disclosure laws? If so how are they required to notify customers of changes and how far in advance? Most customers live paycheck to paycheck and unwarranted sneaky unethical fee schemes like this should be against the law.

As I stated above the fees have swelled to more than $200 because in their words they were doing me a favor by allowing a charge to go thru on my debit card and I must pay for borrowing money form them even though I made a deposit to cover the amount before it actually posted. There is no way I can afford to pay these fees. Their solution is to refund one $33 fee and one $6 fee for a total of $39 dollars...after creating this snowball effect

I kept getting told to wait three to five business days to have the release for the car signed and returned by the Greater Chicago Auto Auction. Well, after waiting for almost a month to get my car back, on 1/17/07 (today) I am told that the car is at the Kansas City Auto Auction, and that I have to contact them. I am also told that my next payment is due 1/20/07. After all of this frustration, I told the bank that I am not making this payment to them, because I have gotten the runaround for the past month on the whereabouts of my car.

This has been a total nightmare. I refuse to pay for a service which I am not receiving. I will never do business with this bank again, and I advise anyone that is considering doing so, not to. I feel like my car is being held hostage, even though I am current on the payments. Both the repo lot as well as the Greater Chicago Auto Auction have told me that this isn't the first time that they have seen Fifth Third Bank do this type of thing to someone.

I have been deceived and lied to about where my car is, and despite being current on my payments, I am getting the runaround. I have lost time at work as a result of having to constantly pursue the situation.

No matter how many times I called, or how many letters I wrote, they never had any record of any of it. Finally, I got a letter saying they had closed my account and tuned me over to a collection agency. I recently got a letter from the credit collection agency with a $96 charge!

Being turned over to a credit collection agency will harm my already stressed credit, and make it impossible for me to open an account in another bank. I would like them to remove me from the collection agency and restore my credit.

All was put back to normal. Until today. Less than a week later I check my online statement again. ANOTHER $2,000 has been withdrawn from our checking account. It was another listing which doesn't show where, when, or whom this withdrawal was requested. After calls to the branch office we were told that they cannot call the service office to request information because they are told not to use the phone, but to email requests. They advised us that they have sent several requests, without a reply. In the meantime, our account is overdrawn again and the bank shows 4 items listed as overdrafts and notices going out today. What can we do to rectify this continuous problem?

Currently the consequence is just time loss - time spent on the issue instead of doing our daily jobs. If the issue isn't resolved immediately, there will be businesses that will have returned checks (with costs associated with that), overdraft notices to pay, and our reputation is at risk.