Edward Jones

As a single mom, bought house after renting. Took out a large amount of money from IRA to keep monthly payments down. Broker did not take out enough taxes and left me owing the IRS $52,000. I had to refinance new house with 1.5% higher rate and $400 more per month and still only received 30,000 loan toward this Edward Jones mistake. What can I do about this? Would not recommend this company to anyone.

Ok, at first I was told my rep that there are no hidden fees and I was told no at the time of my visit. But once I opened up an account I had found out that I should've been making more money than what I was making. I checked into and found out that Edward Jones WAS TAKING $100 PER MONTH TO MANAGE MY ACCOUNT (Notice the caps). And a 40% commission from whatever they made a profit on. I was stuck over 4 years into that account when I realized I was making no money. I can go on forever but to make things short they are RIPPING YOUR ** OFF.

Thank goodness I no longer have an account(s) with Edward Jones (EJ). Though their customer service representatives are sympathetic the bus stops there. This is a company all about using your money to enhance their own net worth. The EJ rep was recommended my former attorney. At this time I did not have the knowledge to ask about "management fees" or anything else for that matter as my father had passed away and left me an inheritance. I was consumed with grief. I allowed this financial advisor (FA) at EJ to instruct me on the best way to handle my finances. This person was nice to begin with and as a former church representative I trusted him implicitly. However, I soon learned that the person wanted total control of my assets and when I did not oblige to his suggestions he would say "best wishes" which actually meant "shove it". I learned this very early on in my relationship with this person, and I grew to trust him less and less.

When I rolled my 401 money into my account at Edward Jones I asked the simple question 5 different times, if I take my money out of this account for any reason how much is the fee, I was told by Bruce **, AAMS that the total fee of $50.00 would all it would cost me. Needless to say 8 months later when I removed it because of a few lies I was told by Bruce, it took 3 weeks and a $95.00 termination fee and because of the $50.00 monthly fee rolled into the next month that cost me another $100.00, for a total of $195.00 plus 3 weeks of getting it handled, then my account was erased the next day I guess so I would not see the fees. He Bruce is very good at talking around anything you ask, but he makes sure that he makes his money, BEWARE.

I opened an account with E. Jones agent, Mr. Clint ** in May 2017 for safe income due to my future retirement and having steady income added to my investment. This was explained to Mr. **. I explained that I didn't want to be subject to a roller-coaster experience with my life-savings. Also told him that for the time being, I wouldn't depend on the gains generated to meet my obligations but would at a later date. So he placed in a plan of moderate risk. Being a first-trip sailor, I accepted the plan, not knowing that I could lose gains with the market fluctuating.

The IRS found an error on my 2016 taxes, in reference to stocks that were sold. There was a third party discrepancy. Called Edward Jones up and spoke to the financial advisor what my situation was, he knew exactly what I was referring to, told me to come by, pick up the report and file an amendment with my 2016 taxes. Said I would have to pay some taxes but shouldn't be too much, had to pay 2,700 for HIS error. Time to get a new financial advisor.

In brief, an Edward Jones advisor I engaged committed ethical violations by gossiping about my financial affairs with third parties but somehow never had time to actually review my investments. I complained to Edward Jones, but they brushed it off and never bothered to investigate. This happened in St Louis. Then go I switched to Vanguard.

Just moved to Aberdeen. Bought a mutual fund acct. I had and wanted to make some changes. I asked the broker there for advice. He was very nice and helpful and gave me some very good advice. Haven't been there long but so far pleased. I do hope he's honest.

In late 2016 my Edward Jones broker without my permission sold my stock in a rising market and purchased bonds which incurred an immediate $5000.00 loss. I went to a different branch in early 2018 the new agent told me to buy a certain stock, again a $500.00 immediate loss. They are amateurs, Mickey Mouse could manage my funds better. I am in the process of getting a new company.

Decided to move my account to another broker. Some funds in an Edward Jones exclusive bond account. Jay did not advise me of the tax liability of liquidating these funds. He was mad I was closing account. Now I have to pay large sum in capital gains tax. Complained to corporate to no avail. WOULD NOT RECOMMEND JAY ** TO ANYONE. He did not do his fiduciary duty by advising me of liabilities after 10 years.

I inherited part of an Edward Jones account from my mother. The broker set up an account for me. I told him I wanted to transfer the account and all holdings to my Scottrade account. He told me this was very difficult and involved and I would be better off selling all the holdings and taking a check instead. I followed his advice, which resulted in outrageous commissions for him. I could have made any of these sales myself at Scottrade for $7.95. I also had to pay taxes on the gains of stocks I didn't want to sell, just wanted to move to another brokerage.

I have been with EJ for a number of years investing in Penny Stocks. This past October 2017, the Huntington Beach Representative told me to SELL. I didn't want to because I knew that several of them were moving forward. Well, my one stock XOMA, a diabetic pharma company ROSE recently to $33 a share from the original $1. This past few weeks when I called to complain. The rep said that EJ policy is to sell off BAD stocks. I told him I knew it was going up and they, EJ had no right to sell a potential big money earner. I lost hundreds. The rep said to SELL what remaining stock I had - I did so and CLOSED my Account. Receiving $500 + dollars. I lost HUNDREDS - it appears that I, as the consumer, know what I AM DOING and EJ did/does not have the RIGHT to SELL on their WHIM. Who knows, maybe the rep put the stocks in his account - even though I did receive the money. EJ unfair practices are beyond reprehensible.

I invested with Edward Jones in 2009 starting with $4,000 to get a feel for how they do business. Since then I had slowly put money in until my account had a cost basis of $17,400 as of January 2013. I did not make any more additions to the account after that and the account had a market value of $33,715.36 as of 12/31/17. That is a total return of 93.76% and an annualized return of right around 10%. I think anyone would sign up to almost double their money in 5 years. Not only have the returns been fine (slightly below the S&P, but usually within 1%) but the financial advisor and other employees at the office have been very nice to me.

I want to share my experience with this horrible financial org. The financial reps that were supposed to be managing my retirement account never did that, nor did they advise, nor did they give any updates. These representatives were not even licensed at the time they were supposed to be managing my account. They had shared with me that they were in training with Edward Jones.

I had make an appointment to see about moving my money in one account to all American funds and not all the odd and end funds that I was put in. Showed up for the appointment and they had canceled it on me. The one at the front desk, said it can't be done. She was very rude to me and my husband.

Please be warned of ED Jones. The unlicensed BOA worked for ED Jones in Seal Beach, CA. Over 20 forged signatures transpired from 2009 to present. When I ultimately uncovered that there were Accounts created and modified without my knowledge or permission, ED Jones did not want to take responsibility. The BOA was fired for falsely signing documents, but ED Jones did not want to take responsibility for any money taken from my account, only an offer to pay back a unauthorized sold IRA that the BOA forged a signature for. It is apparent that ED Jones does not follow a best practice existent with other financial institutions and does not stand behind their customers.

Opened an inheritance fund with Edward Jones. At first, seemed fine. Eventually, was unable to access online accounts to the point I thought it was a scam. Turns out their IT systems are a mess, do not work properly, and fail regularly. The online customer service was OK, but the branch sales person was unwilling (unable/0 to assist). Very incompetent company and would suggest never opening a Edward Jones account. Try Fidelity, or one of the others. I cannot believe they have been in business this long!

Whatever you do please DO NOT invest your hard earned money with Edward Jones. The financial advisor that I dealt with was nothing more than unscrupulous and dishonest. My husband and I invested our inheritance with this firm and we've lost in excess of $25K in 3 1/2 years. The particular financial advisor whom we dealt with came across as very pleasant and obsequious at first, however, as time went on his real condescending attitude emerged. He blatantly lied about hidden fees and never for once mentioned about something called LOAD FEES. He recommended 7 mutual funds with a partner company called Invesco and discouraged us from looking at other funds like Morgan Stanley and Oppenheimer, and I just found that very suspicious.

I read all the negative reviews about Edward Jones and all the other Financial Investment Firms and I realize that only the people that have a bad experience are fired up enough to do a Review... and it is a one star Negative. Five star is suspicious, nothing is that good, when it comes to money and your money especially. I am going to take the time to give a good review and there are hundreds of thousands and thousands out there that don't take this time but likely have found Agents that are honest and work on the Clients’ behalf... or there would not be the trillions of dollars in these firms.

My mom had her money in Edward Jones and sadly she passed away and left me a little money. I decided to just keep it there because I was too busy dealing with so much. I totally regret it because it seems after about 7 months I will owe them money when I transfer my money! Please beware they are very expensive and do not look out for you.

We joined Edward Jones in 2015 - we finally escaped in 2017 with minimal losses in the stocks recommended to us. Two of the stocks WE chose gained significantly - Apple and Amazon - our brokers sniffed at both. We invested $49K in a recommended mutual fund. After one year we had gained a whopping $500! That was erased by a $650 "management fee" from their "experts". We were audited recently for that year. Received no 1099s from EJ so wound up paying $22K in taxes, penalties, interest, and back taxes. Appealed and received A $2.5K refund from the IRS, based on the fact that Edward Jones had OVERREPORTED our profits. These people are not your friends, or even competent investment counsel lord. Run Away!

I have worked with the company for the last six months. During that time I dealt with an advisor who was very sarcastic in his ways of communication. His way of describing something when I would not agree to his advice was by saying "best wishes" and hanging up the phone on me. I know what this phrase meant... It means stick it somewhere (I will not go into further detail as I think most people can read between the lines). I finally decided to remove this advisor and was given another from the same company. The new person was very professional initially. I liked him. However, he then contacted an estate attorney that is working with my late father's finances.

Got a phone call from the financial advisor. He says we can get rid of your husband's Roth IRA if you want to downsize the amount of accounts you guys have. I said, "Okay if that is what you recommend." Then tax time came. Our accountant informed us that because we closed the Roth IRA 6 months too early that there is a penalty and fine to pay. Okay so we did that. Then research was needed to find out what the profits were from the account. This is needed to pay another fine and that fine would be 100% of the profits. We found out that the account after 10 years had a loss. So at least we did not have to give away more dollars.

EDWARD JONES, 2045 Columbia Dr, Pueblo, Co. 81005 - Oh I read the Important Information about doing business with Edward Jones and I couldn't find the part where they said it was alright for their financial advisors to lie to their clients in order to get the extra financial bonus that they receive that left me losing $38,000 Plus. Had $107,834.34 in a Lincoln annuity and was getting $5467. a year, or $453. a month.

When I first started to invest I went to Edward Jones. It was a young man who had just started up. I had $6,000 I wanted to invest in Nash Finch. It was $6 a share at the time. He didn't take my order but said he would look at Nash Finch to see if it was a good investment. Later that day I visited him again and he recommended against it because of debt. In place he recommended 3 mutual funds, Putman New Growth Opportunity and 2 Hartford funds $2,000 in each. The result Putman went from $35 to $9 with no call from broker. The Hartford funds went down about 30% again no call from broker. In the same period Nash Finch went from $6 to $36 per share. Decided to do my own thing for awhile and was successful but did not like do it. So decided to try an Edward Jones broker that some of my relatives had used. Went to see him and went through my portfolio with him.

In October 2015, after having met with an Edward Jones Financial Advisor in Kirkland Washington for the first time, I was advised that my financial situation allowed me to retire at 65 years of age instead of having to wait until 66. She transferred everything I had from Fidelity to Edward Jones saying there would be a "one-time charge of 2.5% and nothing thereafter". I thought that was high but liked the idea of no further charges. She placed me into 13 different Mutual Funds with American and Franklin Funds advising that it was to diversify. It wasn't until I went to a Retirement Seminar months later that it was brought to my attention that I had been charged 3.5%, not 2.5% and that I would be charged an Annual Fee ranging from .9 to 1.6% from each of the Mutual Funds.

It takes a lot to inspire me to write a review, good or bad. My experience with Edward Jones has been the worst financial related experience in my life. There was a total lack of concern to get my and our employees' money invested properly, one employee never got his money into an account at all as he thought he had, his deductions just went into a money market fund making nothing, for a year! No one at EJ bothered to say anything to him or follow up with any of us. My funds also languished in this money market fund for many weeks, of the choices told to me, I picked 2, no contact from them telling me one fund was not really available, I had to contact them to ask why nothing was going into my chosen funds. Then they say "oh you have to wait for us to mail you a new form, and mail it back." Seriously?? 2 more weeks wasted. Then my bi-monthly deposits would not show up in my account sometimes a month later.

After over 25 years with Edward Jones, I closed my account in January 2017. Received all tax info except for one (was sent with incomplete figures) and was checking weekly with the online access for those final figures. With no prior warning or communication I discovered this week that my online access is now denied for the accounts as they are closed!!! When I inquired about this with both my local investment office and the online "Help" 800 number, the response was basically "Too bad, so sad"!! I do my taxes electronically and now cannot pull those figures over electronically as I no longer have the access to that information. Warning to anyone else who has or is thinking about closing Edward Jones accounts. Frankly in this day and age and electronic environment it is beyond logic that this business practice exists. At the very least, the account(s) information and accessibility should remain available until after April 15th of each year!!!

I went Edward Jones in January 2014. Thinking I didn't know too much and put my faith in them. I had $10,000 plus 129 shares of Home Depot. As I sat in his office he told me he thought I should sell Home Depot. Price at that time was $78.00. I told him I really didn't want to sell it as I inherited the stock and wanted to keep it. He assured me I was doing the right thing and he let me keep $1000.00 of stk only. I bought a small amt of Apple and Twitter. In the meantime Home Depot was going up in price. I called Corporate because I was upset. They investigated and said nothing I could do because I sold it.

I had an account with EJ for many years and contributed many thousands in fees to them. Now that I have closed the account they are not allowing me to access my tax info electronically, per their policy. This means that instead of a simple import into TurboTax, I now have to manually input, into various tax forms, the many trades executed by EJ from a 15-page statement. Everyone who closes their account will encounter the same problem. Other financial institutions that I deal with do allow downloads from closed accounts, as you still have to file your taxes on the previous year's activity and they have profited from your business. By the way, the reason I closed my account was that I consistently lost money yearly with them while paying many thousands in fees. It's a lousy company.