Edward Jones

Fees, fees, fees. Never seen so many. Advisor kept claiming my gains made them worth it and took credit for those gains. No, the gains came solely from my stock choices. I was forced into mediocre American funds because they pay E. Jones to put their clients into them. I never knew this until doing my homework. Every time I asked about other funds I was told I would have to pay MORE!!! Over time it became clear that the financial advisor's advice to me was determined by how much $$$ she could make off of those choices and not what was best for me. A very sad state of affairs. I should have moved over to Schwab years ago. Now that the transfer is going through this advisor can't be bothered to give me the time of day. Schwab is SO much better. They have advisors there 24/7 and they are not commission driven. Wish I'd moved years ago.

I had my money with Edward Jones for 10 years and saw absolutely no growth. I did some research and found out that they get paid by companies to put client’s investments in their mutual funds and stocks. They also take money from the clients. This is so obviously a conflict of interest and they actually had to pay a 75 million dollar fine because of this. This is why they do not have your best interest at heart. Only theirs and the companies. I demanded that they put my money in a certain stock they and outright refused to, so I pulled all my money out. They get paid by commission only and are nothing but glorified salesman and are not required to have any financial background. Beware of investing with Edward jones because they are not required to give the best financial advise for you, only for them and the company. Everyone wise up and pull your money from them as soon as you can because it is a Ponzi scheme. Do your due diligence and research this, don’t just take my word for it like they expect you to do.

A few days ago I met with a financial advisor with this company, who had an office in Murfreesboro, TN. I was impressed with the meeting and I made plans to move a substantial amount of stock to the company. When I arrived home I had an email trying to get me to sign up for online services. I did what most people don't do: I read the "agreement" that became binding if I used the online service. Down about paragraph 18 there was an indemnity agreement whereby the client agreed to indemnify Edward Jones, its provider, and all of its third parties. I did not use the online service and I notified the advisor that I would not use it because of the indemnity agreement. Later the advisor sent me an email stating that Edward Jones could not help me. Beware of this company!!

Edwards Jones is a big company who stole our money by freezing our account. Corporate office will not talk to us. When we called in to corporate, they just ask if we are speaking with our rep. We don't want to speak to our rep because he doesn't have the answers. To this day we have not received one letter on why our account is frozen. They continue to charge us fees on the frozen account. They basically stole our money. Now we have to hire expensive attorneys to try and get our money back. I am warning everyone not to do business with this company. All is great until it's not. Good luck!

She has been with us for many years. Our portfolio has increased well and we are able to use some of that to pay property tax. She make all the adjustments and they have been on target. Well done. We even moved to another state and kept her service.

Our advisor got us to retirement and now is helping us enjoy our retirement. He is also making sure our grandsons will have money for college or to start a business. We did not, nor do we now have a lot of money, but it did not matter to him the amount of the initial investment. I cannot say that about all the advisors we have had.

They froze my mother's account which was being paying her medical bills due to a difference in date in which I had the POA and her diagnoses. I now have to spend $10,000 on a guardianship. I will never do business with this company again. Plus their fees are super high and you have to always go through your rep for everything. I recommend to everyone to manage their own money through Fidelity or some other firm.

Using Edward Jones has been a big disappointment. There are many fees...some of which are hidden and they have become a big irritation. They also lack any semblance of technology on their platform. There are very few portfolio tracking tools and no charting software to view historical prices. Beyond these 2 issues they make it really difficult to have any relationship with your money. They keep you at a distance and force you to go through your money manager to make even the smallest of decisions, and for which you will be billed...If you want a completely hands off approach then that might work for you, but Edward Jones money managers will not share with you their performance statistics which makes it difficult to have confidence in the decision to entrust them with your capital.

My inherited account was transferred from Idaho to Limerick, Pa. in 2011. Our Edward Jones advisor then, was Gordon P.— who was kind, professional, and knowledgeable. His secretary was Bonnie **. Gordon left Edward Jones shortly after, Bonnie went to “Edward Jones Financial School” to become an advisor. She relocated to Gilbertsville, Pa.

My mother passed away and had a DOA with EJ for her investments. 10 weeks to settle a simple DOA??? That was ludicrous enough.... So I call the EJ customer help line and ask "I will be closing this account, are there any funds that cannot be transferred "in-kind" to my other account?". As a matter of fact I asked TWICE to verify. "Oh no sir, these funds all look fine, shouldn't be any problem transferring these "in-kind". Lo and behold, all but two transfer. Most likely they will charge me another $95 for this Cock-Up as well. Sheer incompetence from the beginning. It's a Darn good thing I didn't transfer the other 6 figures I had pending into EJ. They would have screwed that up as well.