Edward Jones Reviews

We have been with Mike ** at Edward Jones (EJ) in Lawrenceville for 25 years. We decided to move to Fischer Investments (FI) because of all the FEES that EJ has been charging us. We also and not making hardly any gains in our EJ account. ** has contacted EJ - NUMEROUS times to transfer our account and they are DRAGGING THEIR FEET. It has been over a MONTH and they will not transfer our accounts. They are also incurring a LOT of additional "Fees" (over $1,000) on our account and will not say why. We are hiring an attorney and will be making a formal complaint to the Federal Trade Commission (FTC). STAY AWAY FROM EDWARD JONES.

I was told that I would receive 3% interest if I invested for 3 years at the end of the time, I lost $9000 dollars, I was deceived I would never invest with this company. Trust is something needed I would not trust Edward Jones, if I would left the money in the bank I would have made 2000 dollars. I invested 43000 minus the $3000 dollars I was sent as a required IRA distribution. When I closed the account 6/18/2025 I got 31000.

My mother-in-law passed away October 2024, she had used EJ in Bremerton Washington. There’s an advisor named Matt there that calls incessantly. He will not leave my husband alone. I don’t know his last name, but he’s a snake. I don’t trust him but my husband leans on his every word. I don’t like the guy. I’ll never like him. When I told him flat out I didn’t trust him and my son said the same thing, snarky, sneaky dude got lippy with me and basically called my very successful son a liar, I’d had enough. The guy is bad news .

Very upset and disappointed. I had been a client of Edward Jones better part of 25 years, the Financial Advisor had taken care of my Dad and Mom, me and my sisters and I also got my (now) wife started with her IRA back in 2016 but hardship happened, my wife got disabled and had to sell her business and fought 2 years to finally get in Social Security disability so I had to dip into my retirement at Edward Jones. My Dad and Mom have long passed and since there wasn't much left in the accounts since I had to keep my family afloat, I got a letter from my Advisor stating that he had taken in another Advisor and that our accounts will be handled by him.

Worse experience I have ever had with a financial advisor. People need to understand how EJ works. You are charged fees for third party trading - stuck in mutual funds which you are paying huge fees for. DO NOT DO BUSINESS WITH EJ! There are so many other financial / brokerage firms that charge WAY less fees - if any. Do your homework before making your decision. I made a huge mistake and I wished I would have gotten out way earlier!

Edward Jones wasn't competitive when our investments were coming due so we wanted to move on with another company. Well they manage to throw full annual charges to release our monies which was a lot considering what we had made through EJ for the previous year! We started the process of closing our accounts in February but EJ charged us on each account the full annual fees! We are so glad to be leaving such a crappy company considering this is our retirement money! Watch fees if you are planning on doing anything with them!!! And believe, there are better companies to deal with than Edward Jones!!!

My mother passed last November and these people still have not delivered my inheritance. DO NOT USE THEM AS A FINANCIAL ADVISOR. Calling corporate didn't help. Games, games, games. Mr. ** is ignorant and egotistical. All about him.

Hello, Office staff are really good. We've had this account for more than two years now. We do see growth, but it's not quite as significant or speedy as we had hoped for or expected. We've increased our risk factor twice and the outcome has not changed. Also, the return goes up and down faster than expected. Just when you see an increase, down it goes. I suppose a better return than a money market account. But it would be nice to see a bigger return on our $440k. I'm not trying to sound greedy here, but it is slower growth than I expected. And we're not getting any younger, LOL. Best wishes, Tim.

Sooo I was looking to transfer funds between my personal bank and Edward Jones to borrow against my account as well as pay it back. Considering the new age technology...Transferring funds back and forth online is quite common but for this representative it was like a foreign language. I fully verified my account but got off the phone very disappointed!! It was like I was talking to a 3rd party of Edward Jones. This is not the customer service I would expect from a firm I have close to 200k in. So with that said I will be removing my account from Edward Jones!! Really?? How much worse could it be?

I invested my life savings, my retirement with Edward Jones. I gave Hershal ** specific instruction with what I did not want him to do with my money. He ignored me and lost over 130,000 of my money. After 5 years I am still 60000 down. I cannot withdraw my money because I will realize the loss plus 100000 in early withdrawal fees. I asked about early withdrawal fees he lied and told me there were none. I have been lied to and cheated. Please do not make the mistake of trusting Edward Jones.