Edward Jones Reviews

They have only 3 portfolio in which you must adhere to. Low risk, med risk and High Risk. They won't produce a spreadsheet form of your investments and gains and losses. Instead they send pages and pages of how great they are, legal jargon so that you can't do any legal action. Can't download your holdings. Every good bank can. They must or don't have an IT department that can get data into a csv. Really. Meanwhile, they show losses. I can hardly stand it. Run. Don't walk away from all of these so called brokerage houses. They have relationships with all of the money market funds and take their people on lavish vacations. They're rich.

You do not want to use Edward Jones for anything, whether for your own account for retirement or one you plan on leaving behind they will not turn the account over at the time of death even with proper documents

Would never recommend. A check was to be mailed to me in Arizona last week from Fairmont, MN. I called them after the check wasn't here in a week. I got a response from Amy in the office that the check was never mailed. I'm glad sending people their money is no issue for them but it is for me as I'm waiting for a large check. Worst service ever. And I love not getting a phone call but a text at 545am. What kind of service is that? Never go here unless you don't want to receive your money. The WYMAN ** office is a joke.

Financial Advisor has little to no knowledge of the financial world. Requested my money to be moved from his bad investments & ignored my repeated request. In the end, I lost money by trusting the advisor!

I inherited my EJ account from a family member. I liked the first advisor I was assigned and had no issues. All of a sudden a letter comes in the mail that I've been assigned to another office. No courtesy phone call to advise me. I would appreciate having a choice about what advisor/office I wanted. Wasn't happy with the next advisor. Not a good match personality-wise. He assigned me to someone else who was a better fit and I had no issues with her. I'm recently retired and decided to close my EJ account and do a Direct Rollover to the bank. Let me tell you when you want to close your account they will delay as long as possible. Started the process on 3/25 with forms being given to my advisor that same day.

Edward Jones encourages its customer service reps to lie to the company's customers...These folks are always ready to charge huge fees, but when it comes to getting your money, every single member of this company only offers lies, excuses and words like soon...I reported the lies I was told to the company, but sadly, I was never contacted by a supervisor...So, a lack of integrity and lies are a part of Edward Jones...Don't even think about investing with these thieves...If you do, you will certainly regret it

My wife died March 21 and Edward Jones will not give me the money from her account. I said right away I wanted to close the accounts. They keep delaying the transfer. I was told they will get to it. I was told I had to make a new account to transfer the money. More details.

This review is for Christine ** Edward Jones advisor in Palatine Il. My Edward Jones advisor retired recently and Christine was assigned my account. Now I don't have a lot of money, but when I met with Christine it not only was a smooth transition but she also made me feel like I had a lot more money than I do. I was very pleased and feel I'm in good hands for the future. I would strongly recommend Christine to my family, friends, neighbors and anyone who might read this. Great job Christine!

I reside in Canada and had/have been a client of Edward Jones for 15 years. My original advisor just left in the dark of night so to speak. He had made some bad decisions and lost a lot of money - so he left the firm. The next advisor stayed for a couple years then moved on. My current advisor has been more stable, and mostly helpful.

Save your time and frustration, use another broker firm. They will not completely fill out your tax forms. How much you invested and when will be blank, even if you only purchased once and let it ride for a year or so. It will cost you your money of your taxes. Oh and the offices are not connected so don't move. If you do you cannot get any help from another office. No issues with our Fidelity tax form.

My experience with EJ has been nothing but the worst and I would never recommend such a cookie cutter organization to anyone that would like to have a Financial advisor manage their funds. After (3) plus years I'm barely breaking even, you only hear from them if things are positive. Do not buy their guidance as to expected returns if they manage your account, they lied and never came close, not even remotely close to what their experts say you should expect. They collect their fees no matter what, while you lose. Fact, my wife's account made less money than the advisor managing her portfolio.

For several years Edward Jones managed our Traditional IRA account and did quite well for us. Approximately 3 years ago a different manager talked us into giving him more latitude to invest our money. During that time, we ended up losing several thousand dollars, so after deciding enough was enough we initiated a transfer of our money over to a Traditional Vanguard IRA. During the said transfer process, the manager seemed to be dragging his feet regarding liquidating funds so they could be transferred. We were told by the receptionist that the Manager had made us over $85,000. Obviously, that is incorrect because even though we may have made $85,000 over several years, the value of our funds was actually down over $14,000 from the value prior to his take over. Do yourself a favor and don’t always trust someone else to watch over your money.

Advertised 4.4% CD 3 months. $25,000. After 3 months received $25,234.00 but on Feb. 20, received 1099 report to IRS interest Income $462.18. Calling to E.J. was useless. Like talking to the wall. Advisor not in the office. Not available.

This trust company has refused to provide distributions that resulted in the death of my brother. They are still holding hundreds of thousands of dollars, and Delaney ** the leader of the trust department is now suing me to try and get some of the money back they gave my brother after he died, which is supposed to go to me. They are mercenary robots who are destroying people's lives.

If you want to see your finances grow, DO NOT put your money with Edward Jones. I have had my investments with them for several years and year after year they proved to be a bad choice for money management. Their primary focus is on finding ways to charge fees in ways that are hard for the client to see. I recently had to reach out to my "Advisor" (who by the way is a former employee of H&R Block as a tax processor and photographer not a trained financial advisor) to get a report on the fees that EJ charged me for the prior year and was surprised at the high costs. I have taken all of my money out of EJ and moved it to another firm in hopes of a better result. I also will let you know that when you decide to leave EJ they charge you a fee for each account that you cancel. In my case they charge $95 per account and took the fee from my accounts without even notifying me.

I would not recommend this company. Edward Jones lost 1/4 of my retirement money. After repeated calls concerning my losses they continue to lose more, did nothing to stop it. I had no choice but to move my money, losing more, they don’t care about you. Move on. Find another provider.

I joined Edward Jones because I believe that my friend will take care of my savings but turns out they pretty much don’t care. I had at 30 plus investment and it is hard to believe that your financial advisor would follow up with every single one of those. I moved to Fidelity and they said between 10/15 investments are already hard to follow up. When I moved to Fidelity’s they lock my account without any access and for a week I had no idea where my money was. I wish I know about this reviews before investing with EJ.

I gave an EJ agent about 10% of our portfolio to see if he could add any value to our portfolio management, and their answer was no. We had two advisors within two years and neither beat the market indexes or our self-managed portfolio. In fairness this was money sitting on the sidelines and I would've been okay with anything close. The commission rate was negotiated to .7% - super high and ridiculous if you're trying to get a 6-7% return. Few advisors outperform the market indexes and the advisor turnover in this industry is so high that I'm not surprised by our experience.

Some of the people that are there advising and executing are NOT financial advisors. They do NOT disclose their fees to you openly. They offer little service taking their time getting back to you because you only have one person that calls you. They are on vacation. It’s your problem. They are NOT fiduciaries. When you leaving you can’t download your tax information. You have been warned.

My father gave Nicholas ** $120,000 and instead of ever making him one a single penny, he took out monthly fees, lied repeatedly, continuously lost his money, and then refused to return his money when he asked for it. We contacted Nicholas by phone, by email, and by stopped by in person. We were told he would comply and close his account as requested but then he didn't. After a week of never getting his money, I had to send him with his sister, who also had an account with him. He lied to her and said that my father had never asked for his money. After numerous weeks of repeated requests, he finally released his money and my Dad received back $108,000 after years of losses and monthly fees. Nicholas ** is NOT a "Financial Advisor". He is a Financial Thief and a Financial Liar.

One of our good friends became an advisor for Edward Jones a few years ago and we begrudgingly transferred both of our retirement accounts to him. I don't really like friends being involved with our finances but he was just starting out and we wanted to help him out. Well, fast forward a few years and we had a falling out (really just with his wife), though not related at all to him being our financial advisor. We were in the process of trying to move our accounts away from Edward Jones per his wife's request when he suddenly stopped responding to us and we weren't sure how to go about moving things without any help on their end. He would wave at us in passing and still seemed cordial so it was odd.

Held two custodial accounts for my father-in-law's AT&T stock. Which has fallen consistently over the years. Both accounts held identical amounts of the same stocks. I sold all stocks in one account for $70. High, but not abnormal. On the second, they 'couldn't tell me' what the trade cost would be, but it might be as high as $300!! For a a $1500 account!. They then suggested the stock be transferred to an outside account and sold there. WTF. Bandits. Pure and simple. Never use Edward Jones Investments.

I told him to invest 3 to 6 months, when I got the contract it was for 2 and 3 years. I transferred the account to another company, cost me money for his screw-up. Thanks, Mr ** for nothing, Lebanon Va.

In 2019 I wrote a check for $100,000 TWICE (200,000) and for just this one account the fee was over $17,000, and that does not include selling fees and other accounts, they told me that is the way it is and they were in the same range as other advisors, NOT TRUE, plus on top of that we had lost about $359,000 in stock market, and they don't care they are making a REAL good living, before I gave them these checks I asked them to help me with fees a few times. I wish I had left them years ago as I'm 75yo, people you can get is S%P 500 if you don't know anything about stocks and save a lot of money

I was told Ed Jones was different, it seems they are like most large brokerage houses. They have set funds they use our money to invest in. The Big backlash- they'll just watch my money dwindle down down down, and do little or nothing to slow the losses. When I question my broker his excuse You chose that path It will come back blah blah. Waiting for 2 years. There's no accountability.

I was in search of an investment firm to for my daughter so she would have a good start for college. I decided to select Edward Jones because they have offices everywhere and for convenience. Some with staff there and they advised me on select securities they thought would be best for long term growth. Advisor projected with her age (3 at the time) by the time she was 18 she would have roughly 400k, now 12 years later she has exactly 2k less than I initially invested. To make matters worse, I've paid capital gains on money that was NEVER gained to the government. After doing some investigating I've been informed Edward Jones funds are highly manipulated by their own large stakeholder investors that receive alerts to pull their money at "CERTAIN" times. I never received these alerts as a off the street investor as when I spoke to the staff they simply say it's just bumps in the road, it will recover. Now she's 2 years away as has less money than when she started.

In less than 8 months I lost 10% of my portfolio despite steady rises in interest rates, recession fears and a declining stock and bond market. EJ answer was that it will come back, it always does. There are tons of old adages they use to excuse their passive management of portfolios. I expected an advisor who was charging me 1% of my portfolio to help me, not sit on their hands and not move a dime into a better or less risky fund. EJ philosophy is to sit and wait and wait until hopefully their dartboard picks return to at least what you paid for them. They did not and would not calculate an RMD for an account. EJ website is very low tech, you cannot research funds histories, trends, etc. I quit, I could not see ANY benefit for me, only EJ was profiting. I have no plans to use a paid "advisor" again. Take a class or read a book about saving money and investing, know your risk tolerance, do your research, invest confidently and sleep well.

Although I'm conservative I decided to move my 401k to Edward Jones to keep up with inflation. I stated my retirement plans were 2 to 3 years out. I was convinced to get out of my comfort zone to reach a higher goal. After 6 months I had lost 6% of my money so I called stating my concern. Bear with me was the reply but 3 months later I was down 24%. The market will return but not in the time frame I layer out when I invested my money there, so worse decision in my future planning in over 10 years. Investment do grow over time but my plan wasn't listened to and it cost me dearly. Don't use this company is my best advice, but if you invest do it long term because yes the market does come back. But when everyone sees the market going down your money should be protected especially if you plan to retire soon.

Avoid this firm at all costs. They will charge you fees when they buy your investments, charge you monthly fees to do absolutely nothing and will then charge you termination fees when you leave. Their advisors request you to make an appointment just to talk to them and their general Client Relations phone number will keep you on hold for up to 30 minutes or more! Horrible service and very high fees - there is NO reason to use this firm!

My parents did business with Edward Jones for over 20 years before their death in the 1990s. Edward Jones at that time was a consumer oriented, locally managed, franchise based company. Consequently, when the opportunity arose, I also chose Edward Jones to oversee and manage part of my investment portfolio. I do business with Fidelity, Schwab, and Merrill Lynch as well. Of all of these brokerage houses, I can say that Edward Jones is the least consumer friendly, has the poorest website and Internet services, and the most expensive fees of any of the investment companies. If you want a brokerage house that charges extraordinary fees, in my case $400-600 for a stable, non-traded stock portfolio, to warehouse your stock portfolio, and a poorly designed website that makes determining your profits and losses an exercise of futility, then I would recommend Edward Jones.

Great pep talk, nothing really fiduciary letter from advisor, poor performance for a year period, and having my own brokerage account with the same amount to check performance, stayed in green, meantime Edward Jones lost money, their fees structure helped, no doubt as well. Stay away!!!

I've been dealing with Edward Jones for about 10 years and so zero growth! Only losses and bad advice. I recently sold my house and gave them my life savings. They forced me into the bond market assuring me it's the safest market. 8 months later I lost 20 percent of my life savings, all I got was assurance that it will rebound. I have no faith in these people. I will be transferring my other account next week. There are so many other options out there, do your research and stay away from this Ponzi scam.

Edward Jones advisors are as bad as advisors as I have had. They are phony pretending to be your friend and developing a relationship and all the while taking your money from savings only to be lost since all they want is to pad their pocket. Using this line " You don't make money having your money in a savings account, put money into mutual funds and you'll make more money with their stupid percentages they throw out to you. Beware of this line of crap and use your own common sense and don't fall for their lines all they are salesman. The worst kind of salesmen taking your money. Remember no one cares more about your money than yourself. I am very very sorry I got involved with Edward Jones and hopefully I'll make money back from mutual funds that are losers now and then I am totally out of Edward Jones. I am a millionaire and I didn't get my wealth by being stupid. Don't get involved with Edward Jones.

Ian has been handling our financial planning for over 15 years and has been a great asset to our family in advising us on everything we needed to plan for our children's college savings, planning our for our short term financial needs as well as the long term. He has given us excellent advise over the years and we have seen great gains when the economy boomed and he also sheltered our investments very well when the economy suffered. I cannot express our gratitude to Ian for all that he has done for our family over the year. He is an excellent advisor and gives great advise for whatever your short or long term goals. He is personable, down to earth and explains the markets in a way that is easy to understand. You will be very happy with the services from him as well as his excellent staff.

Fees, fees, fees. Never seen so many. Advisor kept claiming my gains made them worth it and took credit for those gains. No, the gains came solely from my stock choices. I was forced into mediocre American funds because they pay E. Jones to put their clients into them. I never knew this until doing my homework. Every time I asked about other funds I was told I would have to pay MORE!!! Over time it became clear that the financial advisor's advice to me was determined by how much $$$ she could make off of those choices and not what was best for me. A very sad state of affairs. I should have moved over to Schwab years ago. Now that the transfer is going through this advisor can't be bothered to give me the time of day. Schwab is SO much better. They have advisors there 24/7 and they are not commission driven. Wish I'd moved years ago.

I had my money with Edward Jones for 10 years and saw absolutely no growth. I did some research and found out that they get paid by companies to put client’s investments in their mutual funds and stocks. They also take money from the clients. This is so obviously a conflict of interest and they actually had to pay a 75 million dollar fine because of this. This is why they do not have your best interest at heart. Only theirs and the companies. I demanded that they put my money in a certain stock they and outright refused to, so I pulled all my money out. They get paid by commission only and are nothing but glorified salesman and are not required to have any financial background. Beware of investing with Edward jones because they are not required to give the best financial advise for you, only for them and the company. Everyone wise up and pull your money from them as soon as you can because it is a Ponzi scheme. Do your due diligence and research this, don’t just take my word for it like they expect you to do.

A few days ago I met with a financial advisor with this company, who had an office in Murfreesboro, TN. I was impressed with the meeting and I made plans to move a substantial amount of stock to the company. When I arrived home I had an email trying to get me to sign up for online services. I did what most people don't do: I read the "agreement" that became binding if I used the online service. Down about paragraph 18 there was an indemnity agreement whereby the client agreed to indemnify Edward Jones, its provider, and all of its third parties. I did not use the online service and I notified the advisor that I would not use it because of the indemnity agreement. Later the advisor sent me an email stating that Edward Jones could not help me. Beware of this company!!

Edwards Jones is a big company who stole our money by freezing our account. Corporate office will not talk to us. When we called in to corporate, they just ask if we are speaking with our rep. We don't want to speak to our rep because he doesn't have the answers. To this day we have not received one letter on why our account is frozen. They continue to charge us fees on the frozen account. They basically stole our money. Now we have to hire expensive attorneys to try and get our money back. I am warning everyone not to do business with this company. All is great until it's not. Good luck!

She has been with us for many years. Our portfolio has increased well and we are able to use some of that to pay property tax. She make all the adjustments and they have been on target. Well done. We even moved to another state and kept her service.

Our advisor got us to retirement and now is helping us enjoy our retirement. He is also making sure our grandsons will have money for college or to start a business. We did not, nor do we now have a lot of money, but it did not matter to him the amount of the initial investment. I cannot say that about all the advisors we have had.

They froze my mother's account which was being paying her medical bills due to a difference in date in which I had the POA and her diagnoses. I now have to spend $10,000 on a guardianship. I will never do business with this company again. Plus their fees are super high and you have to always go through your rep for everything. I recommend to everyone to manage their own money through Fidelity or some other firm.

Using Edward Jones has been a big disappointment. There are many fees...some of which are hidden and they have become a big irritation. They also lack any semblance of technology on their platform. There are very few portfolio tracking tools and no charting software to view historical prices. Beyond these 2 issues they make it really difficult to have any relationship with your money. They keep you at a distance and force you to go through your money manager to make even the smallest of decisions, and for which you will be billed...If you want a completely hands off approach then that might work for you, but Edward Jones money managers will not share with you their performance statistics which makes it difficult to have confidence in the decision to entrust them with your capital.

My inherited account was transferred from Idaho to Limerick, Pa. in 2011. Our Edward Jones advisor then, was Gordon P.— who was kind, professional, and knowledgeable. His secretary was Bonnie **. Gordon left Edward Jones shortly after, Bonnie went to “Edward Jones Financial School” to become an advisor. She relocated to Gilbertsville, Pa.

My mother passed away and had a DOA with EJ for her investments. 10 weeks to settle a simple DOA??? That was ludicrous enough.... So I call the EJ customer help line and ask "I will be closing this account, are there any funds that cannot be transferred "in-kind" to my other account?". As a matter of fact I asked TWICE to verify. "Oh no sir, these funds all look fine, shouldn't be any problem transferring these "in-kind". Lo and behold, all but two transfer. Most likely they will charge me another $95 for this Cock-Up as well. Sheer incompetence from the beginning. It's a Darn good thing I didn't transfer the other 6 figures I had pending into EJ. They would have screwed that up as well.

After a referral from a friend we signed up with the one man local office of Edward Jones. The agent was very knowledgeable and gave detail advice and talked us in to the Guided Solutions with a large fee. Our accounts became so imbedded with so many funds and corrected each month for balancing which didn't cost any Ed Jones fees, already paid % to them. But there are charges from each fund when changes are made, sell or buy, so there IS additional cost for rebalancing. The very experienced one man office Agent became a regional manager and no longer was directly involved with us. He hire a friend with very little, if any, experience who was unable to give us answers and seem to make our accounts more complex. When we expressed dissatisfaction with the service and results losing money we were told to take our business elsewhere.

I've read mixed reviews regarding Edward Jones. What I've gleaned from them is the service can vary greatly from one location/advisor to another. My advisor does a stellar job in looking out for my best interest. His office manager does a fantastic job as well. In regards to the "Guided Solutions" accounts- I have one that is, one that isn't. The jury is still out on whether the Guided Solutions account out-performs the other account by enough to justify the greater fees assessed. One year out of the last three it did not appear that my count was reflecting the huge run-up in the markets. However, my account is up nearly 25% in the last 12 month period to date so feel good about that. Just a bit concerned with a correction. As with others, your account is not FDIC insured like a savings account.

Left Edward Jones 5-6 years ago feeling the advisor then was not experienced enough. Moved my over 1/2 mill account to other institutions. This time I thought I found a good advisor. No complaints against the advisor, but everytime I ask for any in and out or account opening, maintenance, or closing fee. I was clearly told by assistant Cindy that no fee for closing the account. Account transactions did not show either, except, upon inquiring why they did not transfer $135, she afterwards tell me the transfer and closing fee which was undisclosed to me and by far highest compare to other institutions. I have consolidated many 401k and IRA account in last 2 years and maximum I had to pay sometimes was $50 by John Hancock, or Empower retirement.

I've been working with the same advisor since 2010, so one of the things I like about EJ and my situation is the stability of advisors. My guy has been very accessible, and willing to come to me or to have me come to him (or to do video during the pandemic). I feel he does have my best interests at heart, and helps me set up accounts and determine funds to participate in to maximize my benefits as I near retirement.

I have my funds managed by Kelly ** with Edward Jones. From our first visit, she personally reviewed my assets, my goals, risk factors, and various important things before presenting her investment strategy. She listened carefully to me and my concerns. After that she was able to devise a plan to help me grow my money. Kelly and her team have been diligent in keeping me informed about the market and checking in with me to make sure I was satisfied with her performance. I receive weekly emails informing me about the market, seminars, webinars, and various informational meetings she was conducting for her clients.

My Edward Jones Advisor and his staff are responsive, professional and courteous. We are kept informed in good times and in bad. I feel confident that he always has our best interests at heart. He is an experienced expert and a kind and caring individual. All questions are answered completely regardless of how inconsequential they may be. I would recommend him highly to anyone looking for professional financial advice.

My current advisor took over from a long-time trusted local Edward Jones financial advisor. Tom ** is younger, and I'm older now (78). I can imagine that age gap being an issue for some. But I must say, Tom and his staff have made me comfortable. They frequently reach out, are very personable, and tho we don't get together in person (because of Covid), I've come to feel I know and trust them.

My financial advisor is very detailed and keeps an eye out for my portfolio. He has annual meeting with me, and keeps me abreast of the market tribulations and does educational seminars. He is approachable whenever one needs to speak with him, and his assistant also is perfect! They treat me with a lot of respect even though my portfolio is very miniscule.

We love our financial advisor through Edward Jones. He has been so awesome through everything. My husband retired in November 2019, and our financial advisor has been so helpful. I deal with anxiety and depression, and our advisor has helped me through all of it. He tells me not to worry continuously. He's been totally awesome!

A good solid company with some very capable and knowledgeable people. Very little pressure but give many different choices for various products. Never rush you into buying but give very helpful advice. Very friendly and polite. They always get back to you as soon as possible.

I have been with Edward Jones for almost twenty years. My financial advisor is honest and pays attention to my portfolio. He always gives excellent advice. I've recommended many friends and family and they're always happy with him. This is a company that has earned my trust.

I retired in 2010, so I have seen upside and downs in the market, but E.J. has doubled my money in 10 years. They have scheduled yearly reviews and yearly rebalancing of my portfolio. They are even available for unscheduled meetings and teleconferences when needed.

I've worked with two different EJ agents, one for almost 20 years, the other only for a short time. Both are very personable, knowledgeable, and trustworthy. I'd strongly recommend both of them to anyone seeking assistance with planning for the future.

All my advisor wanted is my money, once he got it I never heard from him. So I moved my money then he calls me. Too bad, too late. I went with another advisor that calls me and we talk about the market and takes time to hear what I have to say.

Local office all employs are very personable and helpful. They treat a person like it was their own money being invested. They also help with other little things if you are in need like a copy of a form.

I have had dealings with Edward Jones, using 3 different financial advisors in 3 different cities, over the past 25 years. The advice I have got goes beyond my investments. My advisors have helped me make informed decisions that have had positive implications for my financial security. My advisors have also been responsive to input from me, supported my wishes not to invest in certain sectors or industries. I have struck up good personal relationships with all my advisors. Only once have I wished I had been more forceful in my desire to reduce my holdings in a particular area. This is far outweighed by the good advice I have received. I don't begrudge the fees I have paid for their service. Good value for money!

I have a great financial advisor. I have my MBA and other post graduate education. When I contacted Kate ** to discuss my Sister's account, I was treated rudely and Kate was very condescending. My sister was on her death bed and as the Executor of her Will, there was information that I needed in order to carry out my dying sister's wishes. Kate insulted me by asking if I knew what "superseded" meant. I have only written Contracts, negotiated Contracts, Software Licensing agreements for 30+ years, so yes I knew what "superseded" meant. She would not allow me to talk, but continuously talked over me.

Stupidly I went to use a financial adviser to see if I can retire. They now have over 22000 of my money. Because of the virus and all I should help with (and all bills to pay) I asked for my money back.... Nope. They keep saying oh TAX TAX TAX and keep saying no won't give me my money because of tax. So, what the hell? I cannot pay my tax AND not pay my mortgage or help my daughter who has is unemployed. So yeah I guess I'll end up living on the road not in the home. And may never EVER see my 22000. So don't lose your money by using them.

I went into my advisor in January 2020 and told my advisor with her secretary right there that I felt the market was too high and that I wanted 80% CDs and 20% stock market twice to make sure it was done. I got back off vacation in March and had lost big!!! Confronted my advisor and she only said sorry!!! She hadn't done it!! When I started an investigation she and her secretary lied about it!!

I wanted to feel them out, so I called to ask if I needed to make an appointment, thinking about what questions they might ask & how I would answer...just as I thought, pompous & arrogant. The question of how much I was able to invest was EARLY in the conversation. Now, I have quite a bit more than $1000, but I needed to know if I was dealing with human beings, before committing. How sad, as I said "up to $1000", the "person" I was speaking with, repeated "up to $1000", putting strong inflection on "up to", then said I'd be better off with Charles Schwab. My opinion: Those who worship $ & care not for the rise of their fellow man, are nothing but pure evil, being only the shell of a man themselves.

Updated on 05/30/2020: They had a decent amt of money than just half of that (dont want to say obviously). They traded so much they made "financial gains" = to 1/4th then almost 50% of what I had yet I never saw a dime in the amount my account was worth. Nevertheless that is considered "income" so my tax es went up almost 4000$. I lost state assistance because they considered the "financial gains" income as well. I am a senior on a very fixed income and because of their complete mishandling of my account I have to struggle to take care of some things that the state would help with me but for the "income" from Edward Jones "financial gains. 2 moths ago I made a complaint. Was emailed they were looking into it and never heard another word. In my opinion from my experience they are untrustworthy.

I requested rollover (from EdJ to my new opened 401(K) - simple act of consolidating accounts to lesser expense related one). They initiated distribution! Funds lost in tax and penalties - none due to my fault. Incompetent and irresponsible - please spare yourself the hell I am going through. Account opened and managed by Huntsville AL offices (two of them) - both incompetent; the 1st one messed up my initial transfer/account opening (due to divorce proceedings). The 2nd one the minute I said I want to roll over my $$ showed the true revengeful side and did not fulfill my rollover request. Same ignorance and irresponsiveness from the complaints@edwardjones.com - the ONLY way to file complaint. No protection as consumer so do your diligence (wish I did mine) and AVOID THIS COMPANY.

In 2018 my FA notified me that I would have to sign up for EJ's Guided Solutions program as the "federal government" was requiring the company to convert all accounts. He did not tell me that it would cost $100 monthly to do so. And, the government had no such requirement. For approximately 10 months I paid the fees unknowingly until I reviewed my account online. I was shocked to find that the pennies I made were all erased.. and then some.. by the roughly $1,000 I lost by trusting I was not being taken advantage of. Additionally, returns over several years were meager. What a scam. Stay away from this company and their corrupt advisors who have only their self-interest at heart. I should have known. The FA lives in a trailer!

Six months after opening a 401k with my company, I switched companies to one that uses a different 401k company. I contacted EJ and was told I needed to wait until this month, this year. Diligently I began the process to get my funds transferred on the 6th of this month. My calls and emails went unanswered longer than really is acceptable. Finally!! I got a reply and was told they would send me the form in the mail. Then that took almost 2 more weeks. When it came, it was glued to the inside of the envelope, so it ripped. I called the local EJ office and got a voice mail. Because I have a job, I was unable to accept their calls when they called me back. Then they text me saying they couldn't get a hold of me. This was the same day.

While I realize the stock market is unpredictable, my EJ advisor, Gary ** in Potsdam, NY told me I could expect a return of 6-7% annually on average. What I actually received was a return, over 26 months, starting in Nov. 2017 and ending 1-13-20 was 3.29%. This anemic return over 2 years when the stock market was soaring! Then, when I went to roll over to another broker on 12/20/19 my transfer was delayed and did not occur until I made several calls to EJ and my present adviser, until 1-13-20 which delay necessitated my paying 2 "program fees" totaling over $100, PLUS and $95 "transfer fee." All in all, Edward Jones made more money than I did over the 26 months. 3.29% over 2 years doesn't even keep up with the rise in the cost of living.

I have read all your posts about EJ and the situations that you are all in. I am in a similar boat. I have about 30k tied up in a SEP IRA and it was originally 1 account and they separated it into multiple accounts which I am furious over and just learned of. I call my EJ FA and can never seem to get him live on the phone and when I do they say hold for the long term etc same old advice. Does anyone know of a company where I can transfer my money out of EJ with minimal fees so I can get liquid to invest those funds into real estate instead? Would love to hear some feedback. Thank you.

I was doing my due diligence when I was looking for a FA and I wanted to go with Edward Jones since the office in Des Plaines, Illinois was close to my house. I found that Will ** the FA was knowledgeable and trustworthy. What I found to be disturbing was his employee was not financially responsible. I quick search showed that there was a poor credit history which concerned me, greatly. Are there no background checks on the employees who will have access to your money? Do your due diligence people. Charles Schwab is where I ended up going and feel much safer with that decision.

I had an incident with a FA discussing my IRA without my permission. I complained to the FA and he forwarded it to a complaint advisor that didn't even bother to call me or offer a sincere apology. Only the Fa's side of the story. I decided not to use this advisor yet he kept calling and even told my probate lawyer that I needed to call him. Way too pushy and when I complained that he shouldn't be discussing my account with my probate lawyer he all of a sudden 'didn't recall' that conversation. The complaint advisor 'investigated' but never talked to me personally even though I left 3 messages. She gave his version of a story and didn't even address my complaint about a FA should NEVER discuss an account without consent of a client. I'm glad I didn't use this company for investments.

In May 2015 I opened two accounts with a office of Edward Jones in Tarpon Springs, FL. I closed those accounts in August 2019. I trusted the financial advisor; he was in the same Rotary Club as myself. The IRA account I had with $2,500 was divided into seven (7) different funds, all with high expense ratios. The Individual account was also divided into seven(7) funds. My return was minimal. I have since found that Edward Jones practices "churning", a method of them steering money into accounts which has benefits for them.

My experience with Edward Jones. Edward Jones will advise you to buy certain stocks. Edward Jones will charge you approximately $250 for each stock they advise you to buy. Then you have your 2 per year meetings to "discuss" the stocks you have purchased, based upon their recommendations. In those meeting they will then advise you to sell certain stocks that they have previously recommended. Again charging you another $250 fee for each stock you sell. Some of the recommendations to sell their recommended stocks were within 6 months of buying their recommended stock. If you are confident trading stocks yourself then open an account at E Trade or Ameritrade and make trades yourself. Both of these companies allow you to trade for free. If you're not comfortable trading stocks then put your money into a low cost index fund from Vanguard or Fidelity. Good luck.

Edward Jones is nothing but a “Bottom of the Barrel” company. It didn’t take me long to figure out just how bad they were. You name it, they screwed it up. Anything from my address to changing account status and not correcting any of their mistakes. I was even told I may have to just live with it. Unfortunately there is no law against being stupid. But there were enough red flags that alerted me to the fact that they didn’t know what they were doing. If they can’t handle simple or medium tasks, there is no way they could handle big tasks (my money). I even looked into filing a FINRA (Financial Industry Regulatory Authority) complaint. It may have been necessary if I had let things go on like they were. What a nightmare. I took my money out as quickly as I could.

I had a trust fund with them and I moved it because they lie on the fees, you can never get ahold of them. My lawyer could not even get ahold of their lawyers. They use coercion. I had to sign a paper that I would not sue them, but my lawyer said that is not worth the paper it's written on to get my money out of their hands. It was a nightmare and my lawyer could never get a hold of their accountants or lawyers. Also it is brokerage firm, not a bank. That is a different animal than a bank.

DO NOT USE THIS COMPANY! Their advice is horrible and their Guide Solutions SUCK! Beware if you are a new investor. They are so incompetent that you will be ill-informed or not told everything about how they do business. Preying on the inexperienced is their business model. They are only looking out for themselves…not you. Protect your money and go somewhere else. Anyone would be better than them.

A new office opened in our small town. We have seen them nationwide in our travels and decided to roll over a large retirement plan with someone local. 1.5 yrs later in the best market we have had in 20+ years and it is flat. Initially it dropped like crazy and did come back to near initial investment, but 0.66% gain in 12 months is all it has performed. My work 401K I manage is earning 15%. Meanwhile EJ has charged over $1800.00 in fees so far just this year (Jan- Sept). They have made more than I have. I became suspicious and had another CFP review my portfolio and he said EJ is borrowing money and using client's money to pay back very risky investment losses. This is called a marginal Flex account on my statement. The CFP stated he will not do this with client money and very rarely for himself without daily monitoring... RISKY and legal!! I am pulling everything ASAP.

I was with Edwards Jones company too long... My money just not grow and still was paying all fee every month? The 2018 was the worst, I lost close to 14% of my investment (with my financial advisor) and when I transferred my money to different company, I lost again, transfer fee... What kind of company robber her own customers? I already told my friends about my experience and going to putting my review on Facebook and Twitter. They spend too much money on luxury vacations!!! I am not going to pay for that!

Moved my money into an Edward Jones IRA account (Traditional and Roth). Realized recently I was being charged $10.00 a month (sometimes more) for guided solutions for my traditional IRA. Well the Financial Adviser has never advised me on anything. Not to mention he never met with me annually to go over my accounts at all. $120.00 per year. With nothing to show for it. I wisely moved all of my money out of this account to a Charles Schwab account (no transaction fees or annual fees or bullcrap fees) and realized that they charged me $95 to close my account. They are so quick to take your money, but then will charge you an arm and a leg to have access to your money.

The Financial Advisor at Edward Jones in Wake Forest, NC falsely claimed that my Mother has dementia (she has never even met my Mother) resulting in Edward Jones' legal department freezing my Mother's account in Sep. 2018. Edward Jones restricted my Mother’s account without probable cause--without providing evidence of their “actual knowledge” that my Mother lacked the capacity to sign the Power of Attorney due to her “alleged” dementia. We also believe that the advisor worked with our brother to freeze the account. When I told the advisor that my brother was no longer an Attorney-in-Fact for my Mother, she took the liberty of revealing that information immediately to him. Right after that, the account was frozen. Note: my sister and I are co-Attorneys-in-Fact for our Mother. My Mother needs the funds from her account to pay for the extra home care she needs NOW, dental work, to bill pay and more...

If you, or perhaps your parent, use Edward Jones to manage your investment and retirement accounts, BEWARE! Let me make this short. If you consider investing a lump sum of $20,000, for a period of 20 years (1999 to 2019) with a TOTAL Return of less than $10,000, then this company is for you. If, on the other hand, you realize that over the course of the last 20 years that the market has made record setting gains, then stay AWAY! The above example of a 20,000 dollar investment that was worth a total of just over 29,000 20 years later is real. It is just one of the investments my mother made through Edward Jones over the course of more than 26 years.

We found Steve Mood's office due to an inheritance, it all was handled well and timely. So, we reinvested the inheritance, and moved some of our own funds to the account. There are several years worth of results to check back on, and all is the way it should be. So far returns are very nice and even better than expected, of COURSE we do not allow "churning", basic logic. The CD rates are good, set up the way we want them, the stock funds are handled well and when we tell them to move the funds to our account, they are there the same day. Way things should be, those with poor experiences need to do like we did. Research! We know who our agent is, where he lives, in fact, we know just about everything about him. To those who have a bad experience, do your research.

Awful, frustrating, theft, lies. I invested almost all of the money I have. Donn ** told me no fees. I invested in 2 IRA’s & a CD plus other investments. A week after my investment I received a statement indicating I had invested app. $500.00. less in each account. I visited with Donn and was told the lesser amount would be only if I drew it out early. The investment were for 1 year. 9 month later the account were rolled over without my permission plus they withheld over $ 250.00 in each acct & I was told it was because I withdrew early. The accounts were less when I opened "if I were to make an early withdrawal" then again when they chose to rollover my account because of the early withdrawal. Their monthly statement are just numbers, try to get what the statement indicates, good luck... They take your investment & give you back what they choose for you to have, they will steal you blind. Please stay away from Edj. I am just sick.

A few weeks ago I received an email from our Edward Jones financial advisor asking for a "favor." In order to win a trip from the company, based on her sales record, she needed us to invest a substantial sum immediately -- by noon the next day. I didn't open the email until it was past her "deadline," which saved me from saying no. The following day she emailed me again to say the deadline was extended. I ignored her. We were shocked and embarrassed at her audacity, and are seriously considering quitting Edward Jones and finding someone we're more comfortable with. Am I overreacting?

Edward Jones is a pathetic organization. They funneled my money into very high fee based mutual funds that maximized their profits and minimized my returns. They frequently churned my account to artificially generate more fees when the account was relatively inactive. The rate of return was abysmal during a span of years that the overall market was setting a blistering pace. The account was shuffled amongst advisors several times without so much as a notification. Robert ** in particular deserves to be called out. He was a family friend and totally abused his position as such, torching my account with misguided investments, inefficient transactions, and after 15 years of managing my account there wasn’t even a phone call to notify me the account was transferred.

My mother passed with all her assets in Edward Jones. I didn't even have enough to bury her. They made a big deal about giving me my own inherited money (as if it were a big favor) but they would not give me the funds for a service. (I suppose I should have put the ashes out with the garbage). This is the normal Christian discrimination we are enduring these days. I was told I would have access to MY money in a few days. I have jumped through one hoop after another for almost 2 months, finding documents, getting the rest of the family members in there, several all day visits to the office, etc... Today, I think I was told that we have to start all over. (Not sure because the secretary hung up on me). Once they have your money, they think it is theirs and will not part with it. When I get my money, and I will, I will never trust them to watch a goldfish.

Melanie ** and Shaina ** in Suffolk, VA. Stay away from these two, and keep your money away from Edward Jones. My mother held an account here, and when she passed, the stocks were to pass to her children. It has been an absolute nightmare trying to get my money back from this company. And forget trying to get in touch with the Financial Advisor, Melanie. She only takes appointments to talk, "two weeks in advance." Her assistant Shaina is very rude and unhelpful. I will NEVER use this company again.

Victim of this absolutely fraudulent company. So many things wrong with the way they have handled my money, I would have to write a book. Because I didn't understand all the financial hubbub and never found it interesting enough to learn, this company made me out to be an even stupider person because they raped me and got away with it. I'm trying to sort out what my actual value of my accounts is so I can decide whether I have enough to make a pipe bomb and blow up my branch (nobody will get hurt because NOBODY IS EVER THERE). Don't mess with banksters because they are all out gangsters. FINRA can't help you because they are just another arm of the same beast. My advise: keep your money in a fire safe and out of the hands of the creeps that created it!

Had an annuity in my portfolio managed by Prudential. EJ advisor was charging me a fee to manage it, however they were not authorized to manage and I was paying a management fee to Prudential already. I was lied to. Talking to customer service... Got wrong info, multiple times. Taking over 6 weeks to transfer/close my accounts. NIGHTMARE COMPANY.

I will not recommend Edward Jones in Lambertville Michigan to anyone. I had two phone conversations yesterday alone, trying to close out my account with them and Diane put up one roadblock after another. Then after I drove there with my bank statement she was very rude and condescending to me. But she was always nice when I went there to annual reviews and such. I guess they can’t stand giving people their money back. BEWARE!

I am being truthful and this review represents my opinions and feelings about my experience with Edward Jones. I had an EJ salesman talk me into turning over some of my investments to him, in 2017. He said he could help me manage my money. I let him handle my IRA and several other plans. He became frustrated because he wasn't making much money from me, though.

Don't let the fancy TV ads fool you. They have only one interest to protect: THEIRS. Once they got your money, you are on your own. Do not think their adviser will advise you anything to improve your portfolio or avoid potential costly mistakes. I learned it the hard way when I consolidated my mother's retirement accounts to EJ when she granted me POA so I could take care of her. The EJ adviser neglected to designate the beneficiary for the accounts and never told me about it. I was under the wrong assumption that the beneficiaries which were set on those accounts I transferred would continue with the new accounts at EJ.

My 401K went from a $25/month investment (initially with my "management" and later, EJ reinvesting dividends) to several hundred thousand. In 2017, I was advised to go into a "guided" account for "safety" reasons. "If things start to go South, holdings can be moved to minimize losses." I don't recall any mention of a fee, unless it was 'minimal'. I (foolishly) trusted my FA and actually said as much to him. Later, it occurred to me that he had a sheepish look on his face when I said that, but I didn't pay attention, then. Later, I noticed $400 deducted from my account/monthly for 'program fee'. I'm investigating other companies and am going to have to move. My account has done well, without this expensive 'guidance'.

I would give this experience minus ten stars if I could. My Edward Jones advisor recommended their ccard to me as a way to transfer debt with no interest. I followed their advice and the ccard charged me 3% transfer fee plus more than 17% apr. The advisor called the ccard company, which is separate and the ccard did nothing to fix this. Said I applied for the wrong card. I would sue if I could find a pro bono lawyer.

They took my 401k rollover before taxes and then drafted my contribution out of my bank account after taxes and combined them. Never sent me or let me know that I was supposed to deduct my contribution on my taxes every year. I recently changed jobs and my employer offered a good retirement plan and I wanted to roll it over. They bs around for a few weeks and finally told me that I can pay taxes on it and put it in a Roth or leave it as is. They screwed up but I have to pay. Total morons. Closing out my account because if I have to pay taxes I might as well get my money back.

My father who was in management most of his life moved his investments to Edward Jones after he retired. Before and after he died I had to deal with the Edward Jones advisor. His knowledge and advice prompted us to change our investments over to Edward Jones. Even with the ups and downs of the stock market, our investments have done well over the last 15 years. We will continue to have our investments with Chad at Edward Jones.

My mother died when I was 17, given that I was underage, a family friend invested my inheritance which was approximately 1 million. I am now 44. The money has now accumulated to 5 million, which is part of the trillion they advertise. 4 months ago I requested a withdrawal, which was approximately 1/3, after 2 months of runaround claimed it had to clear fraud and I had to resign everything. Now after 4 months still nothing. Seems to me all they are doing is stalling until the new year if they even release at that point, after the long wait I have now requested to withdraw all, to use another investment company.

OK. I wasn’t sure they were going to allow what I said to be print it because I use words then I might not be acceptable. But let me go on stopping fault. Stop letting these people take advantage of me and my bandanna right now as it gets. Edward Jones sucks. They suck. I want to reach as many people as possible at your branch. Edward Jones calls me up one day and says, "Well how about I give you a $13,000 loss that we ** you out of if you stop telling people we suck." Where should I accept your offer and sell all you people out so they can keep calling you. If you believe me they’re going to make money for you know. ** you Edward Jones.

I met a woman working as an advisor for Edward Jones who encouraged me to consolidate my accounts with her at Edward Jones. Because of her misinformation, I signed up for the Guided Solutions fee of 1.35%. After a terrible experience, I spoke with several representatives regarding the issues but got a mediocre response lacking an apology but giving me the bare minimum I asked for: a refund on my termination fees from when I transferred my money over to Vanguard. Here's the story:

Out of three agents, the first was incompetent, who forgot to invest my initial deposit for four months, then tried to blame me for it, the second just did nothing. Neither of them even asked me for a beneficiary and the third, who started out helpful and responsive, eventually became disrespectful. When the third helped me move my money out of my 401K into a Guided Solutions IRA without first sharing the interest rate and changes from my previous Traditional IRA, then became upset and angry when questioned about it, I was thoroughly shocked. I decided to give it one year to see if it lived up to his promises, which were steady 5 to 6% earnings. Instead, my portfolio experienced overall loss from Jan 2018 until the time I transferred to Vanguard and approximately 50% of that loss was Edward Jones fees.

I had a small Roth IRA at Edward Jones and really had not paid a lot of attention to it over the 10 years it was there. Well I recently realized they were charging me an annual fee amounting to almost 5% of the investment. Ordered my account closed immediately at which time I was charged approximately 10% of the account value to close the account.

I am the Executor of my late Mother's Estate. For 3-1/2 months I have been trying to obtain her account records without success. Her local Account Executive says that the records are in the hands of their St. Louis headquarters and that he has called them "40 to 60" times to try to obtain them for me. He has stated twice to me that the Edward Jones Legal Department is "incompetent." Add to that my 30 to 40 phone calls, written requests, emails, correspondence and five personal visits to try to get the records. Not only have I not obtained them, but neither the national headquarters or the Legal Department has seen fit to call or email me!

My Edward Jones account was hacked into. Edward Jones has done nothing about retrieving the money I lost! People used a voice recording of my voice to get out my money making deposit into my Chase Bank account of which the money went missing from my Chase Bank the very next day Without me knowing that that amount of money was in there!

I'll make this quick. We have been with EJ for 19 years. All this time we have had to ride out some bad times. Never have we lost a large amount of money, until now. Over the last 45 days we have dropped over $11,000.00. I am still waiting for an explanation as to where the money went. WE recently moved from WI. to FL. I hope that this didn't impact our investments adversely. Over the last 19 years we have had 4 advisers. Could it be that EJ is having a problem keeping employees? It does seem strange that we just got a new adviser since we moved to FL. Hope that isn't affecting our investments.

When I was 20, I ran into an inheritance. My father brought me to an EJ salesperson in Windsor, Ontario, by the name of Sean **. I remember filling out a form asking me about my financial knowledge. That was about the extent of what they needed, I guess, legally, to say "you signed a form saying you knew your stuff." At 20 years old, I did not.

I asked my Edward Jones representative to buy 1000 shares of Ford (F) stock and my fee was $1000!!! Yes, you read that right, $1000 for a transaction that would cost $9.99 with Ameritrade. I was told that I would make it up in earnings... Even though I was the one that instigated the purchase!!! Total ripoff... No creative counseling... You'll just get the regular Blue Chip recommendations. Find anyone else!

This is a hard area to please and I can understand many reviews but I have found the Financial Adviser (KH) and the Edward Jones services (Antigo Wisconsin) and offerings to be reliable and structured. I invested a lot there, and my advice to all others with bad experiences is to know your Financial advisor well, especially his or her character, and the client must hold the reins.

Annual fees to the tune of $40 and continues to lose money every quarter. I keep calling and emailing them and finally after six months to finally get someone to contact to roll over my funds to my bank. Finally they email me that and I quote "our Traditional IRA account is now handled out of St. Louis by Dave ** (BOA is Karmann)." Tony ** office out of Richmond, VA. The WORST CUSTOMER SERVICE ever!

As a single mom, bought house after renting. Took out a large amount of money from IRA to keep monthly payments down. Broker did not take out enough taxes and left me owing the IRS $52,000. I had to refinance new house with 1.5% higher rate and $400 more per month and still only received 30,000 loan toward this Edward Jones mistake. What can I do about this? Would not recommend this company to anyone.

Ok, at first I was told my rep that there are no hidden fees and I was told no at the time of my visit. But once I opened up an account I had found out that I should've been making more money than what I was making. I checked into and found out that Edward Jones WAS TAKING $100 PER MONTH TO MANAGE MY ACCOUNT (Notice the caps). And a 40% commission from whatever they made a profit on. I was stuck over 4 years into that account when I realized I was making no money. I can go on forever but to make things short they are RIPPING YOUR ** OFF.

Thank goodness I no longer have an account(s) with Edward Jones (EJ). Though their customer service representatives are sympathetic the bus stops there. This is a company all about using your money to enhance their own net worth. The EJ rep was recommended my former attorney. At this time I did not have the knowledge to ask about "management fees" or anything else for that matter as my father had passed away and left me an inheritance. I was consumed with grief. I allowed this financial advisor (FA) at EJ to instruct me on the best way to handle my finances. This person was nice to begin with and as a former church representative I trusted him implicitly. However, I soon learned that the person wanted total control of my assets and when I did not oblige to his suggestions he would say "best wishes" which actually meant "shove it". I learned this very early on in my relationship with this person, and I grew to trust him less and less.

When I rolled my 401 money into my account at Edward Jones I asked the simple question 5 different times, if I take my money out of this account for any reason how much is the fee, I was told by Bruce **, AAMS that the total fee of $50.00 would all it would cost me. Needless to say 8 months later when I removed it because of a few lies I was told by Bruce, it took 3 weeks and a $95.00 termination fee and because of the $50.00 monthly fee rolled into the next month that cost me another $100.00, for a total of $195.00 plus 3 weeks of getting it handled, then my account was erased the next day I guess so I would not see the fees. He Bruce is very good at talking around anything you ask, but he makes sure that he makes his money, BEWARE.

I opened an account with E. Jones agent, Mr. Clint ** in May 2017 for safe income due to my future retirement and having steady income added to my investment. This was explained to Mr. **. I explained that I didn't want to be subject to a roller-coaster experience with my life-savings. Also told him that for the time being, I wouldn't depend on the gains generated to meet my obligations but would at a later date. So he placed in a plan of moderate risk. Being a first-trip sailor, I accepted the plan, not knowing that I could lose gains with the market fluctuating.

The IRS found an error on my 2016 taxes, in reference to stocks that were sold. There was a third party discrepancy. Called Edward Jones up and spoke to the financial advisor what my situation was, he knew exactly what I was referring to, told me to come by, pick up the report and file an amendment with my 2016 taxes. Said I would have to pay some taxes but shouldn't be too much, had to pay 2,700 for HIS error. Time to get a new financial advisor.

In brief, an Edward Jones advisor I engaged committed ethical violations by gossiping about my financial affairs with third parties but somehow never had time to actually review my investments. I complained to Edward Jones, but they brushed it off and never bothered to investigate. This happened in St Louis. Then go I switched to Vanguard.

Just moved to Aberdeen. Bought a mutual fund acct. I had and wanted to make some changes. I asked the broker there for advice. He was very nice and helpful and gave me some very good advice. Haven't been there long but so far pleased. I do hope he's honest.

In late 2016 my Edward Jones broker without my permission sold my stock in a rising market and purchased bonds which incurred an immediate $5000.00 loss. I went to a different branch in early 2018 the new agent told me to buy a certain stock, again a $500.00 immediate loss. They are amateurs, Mickey Mouse could manage my funds better. I am in the process of getting a new company.

Decided to move my account to another broker. Some funds in an Edward Jones exclusive bond account. Jay did not advise me of the tax liability of liquidating these funds. He was mad I was closing account. Now I have to pay large sum in capital gains tax. Complained to corporate to no avail. WOULD NOT RECOMMEND JAY ** TO ANYONE. He did not do his fiduciary duty by advising me of liabilities after 10 years.

I inherited part of an Edward Jones account from my mother. The broker set up an account for me. I told him I wanted to transfer the account and all holdings to my Scottrade account. He told me this was very difficult and involved and I would be better off selling all the holdings and taking a check instead. I followed his advice, which resulted in outrageous commissions for him. I could have made any of these sales myself at Scottrade for $7.95. I also had to pay taxes on the gains of stocks I didn't want to sell, just wanted to move to another brokerage.

I have been with EJ for a number of years investing in Penny Stocks. This past October 2017, the Huntington Beach Representative told me to SELL. I didn't want to because I knew that several of them were moving forward. Well, my one stock XOMA, a diabetic pharma company ROSE recently to $33 a share from the original $1. This past few weeks when I called to complain. The rep said that EJ policy is to sell off BAD stocks. I told him I knew it was going up and they, EJ had no right to sell a potential big money earner. I lost hundreds. The rep said to SELL what remaining stock I had - I did so and CLOSED my Account. Receiving $500 + dollars. I lost HUNDREDS - it appears that I, as the consumer, know what I AM DOING and EJ did/does not have the RIGHT to SELL on their WHIM. Who knows, maybe the rep put the stocks in his account - even though I did receive the money. EJ unfair practices are beyond reprehensible.

I invested with Edward Jones in 2009 starting with $4,000 to get a feel for how they do business. Since then I had slowly put money in until my account had a cost basis of $17,400 as of January 2013. I did not make any more additions to the account after that and the account had a market value of $33,715.36 as of 12/31/17. That is a total return of 93.76% and an annualized return of right around 10%. I think anyone would sign up to almost double their money in 5 years. Not only have the returns been fine (slightly below the S&P, but usually within 1%) but the financial advisor and other employees at the office have been very nice to me.

I want to share my experience with this horrible financial org. The financial reps that were supposed to be managing my retirement account never did that, nor did they advise, nor did they give any updates. These representatives were not even licensed at the time they were supposed to be managing my account. They had shared with me that they were in training with Edward Jones.

I had make an appointment to see about moving my money in one account to all American funds and not all the odd and end funds that I was put in. Showed up for the appointment and they had canceled it on me. The one at the front desk, said it can't be done. She was very rude to me and my husband.

Please be warned of ED Jones. The unlicensed BOA worked for ED Jones in Seal Beach, CA. Over 20 forged signatures transpired from 2009 to present. When I ultimately uncovered that there were Accounts created and modified without my knowledge or permission, ED Jones did not want to take responsibility. The BOA was fired for falsely signing documents, but ED Jones did not want to take responsibility for any money taken from my account, only an offer to pay back a unauthorized sold IRA that the BOA forged a signature for. It is apparent that ED Jones does not follow a best practice existent with other financial institutions and does not stand behind their customers.

Opened an inheritance fund with Edward Jones. At first, seemed fine. Eventually, was unable to access online accounts to the point I thought it was a scam. Turns out their IT systems are a mess, do not work properly, and fail regularly. The online customer service was OK, but the branch sales person was unwilling (unable/0 to assist). Very incompetent company and would suggest never opening a Edward Jones account. Try Fidelity, or one of the others. I cannot believe they have been in business this long!

Whatever you do please DO NOT invest your hard earned money with Edward Jones. The financial advisor that I dealt with was nothing more than unscrupulous and dishonest. My husband and I invested our inheritance with this firm and we've lost in excess of $25K in 3 1/2 years. The particular financial advisor whom we dealt with came across as very pleasant and obsequious at first, however, as time went on his real condescending attitude emerged. He blatantly lied about hidden fees and never for once mentioned about something called LOAD FEES. He recommended 7 mutual funds with a partner company called Invesco and discouraged us from looking at other funds like Morgan Stanley and Oppenheimer, and I just found that very suspicious.

I read all the negative reviews about Edward Jones and all the other Financial Investment Firms and I realize that only the people that have a bad experience are fired up enough to do a Review... and it is a one star Negative. Five star is suspicious, nothing is that good, when it comes to money and your money especially. I am going to take the time to give a good review and there are hundreds of thousands and thousands out there that don't take this time but likely have found Agents that are honest and work on the Clients’ behalf... or there would not be the trillions of dollars in these firms.

My mom had her money in Edward Jones and sadly she passed away and left me a little money. I decided to just keep it there because I was too busy dealing with so much. I totally regret it because it seems after about 7 months I will owe them money when I transfer my money! Please beware they are very expensive and do not look out for you.

We joined Edward Jones in 2015 - we finally escaped in 2017 with minimal losses in the stocks recommended to us. Two of the stocks WE chose gained significantly - Apple and Amazon - our brokers sniffed at both. We invested $49K in a recommended mutual fund. After one year we had gained a whopping $500! That was erased by a $650 "management fee" from their "experts". We were audited recently for that year. Received no 1099s from EJ so wound up paying $22K in taxes, penalties, interest, and back taxes. Appealed and received A $2.5K refund from the IRS, based on the fact that Edward Jones had OVERREPORTED our profits. These people are not your friends, or even competent investment counsel lord. Run Away!

I have worked with the company for the last six months. During that time I dealt with an advisor who was very sarcastic in his ways of communication. His way of describing something when I would not agree to his advice was by saying "best wishes" and hanging up the phone on me. I know what this phrase meant... It means stick it somewhere (I will not go into further detail as I think most people can read between the lines). I finally decided to remove this advisor and was given another from the same company. The new person was very professional initially. I liked him. However, he then contacted an estate attorney that is working with my late father's finances.

Got a phone call from the financial advisor. He says we can get rid of your husband's Roth IRA if you want to downsize the amount of accounts you guys have. I said, "Okay if that is what you recommend." Then tax time came. Our accountant informed us that because we closed the Roth IRA 6 months too early that there is a penalty and fine to pay. Okay so we did that. Then research was needed to find out what the profits were from the account. This is needed to pay another fine and that fine would be 100% of the profits. We found out that the account after 10 years had a loss. So at least we did not have to give away more dollars.

EDWARD JONES, 2045 Columbia Dr, Pueblo, Co. 81005 - Oh I read the Important Information about doing business with Edward Jones and I couldn't find the part where they said it was alright for their financial advisors to lie to their clients in order to get the extra financial bonus that they receive that left me losing $38,000 Plus. Had $107,834.34 in a Lincoln annuity and was getting $5467. a year, or $453. a month.

When I first started to invest I went to Edward Jones. It was a young man who had just started up. I had $6,000 I wanted to invest in Nash Finch. It was $6 a share at the time. He didn't take my order but said he would look at Nash Finch to see if it was a good investment. Later that day I visited him again and he recommended against it because of debt. In place he recommended 3 mutual funds, Putman New Growth Opportunity and 2 Hartford funds $2,000 in each. The result Putman went from $35 to $9 with no call from broker. The Hartford funds went down about 30% again no call from broker. In the same period Nash Finch went from $6 to $36 per share. Decided to do my own thing for awhile and was successful but did not like do it. So decided to try an Edward Jones broker that some of my relatives had used. Went to see him and went through my portfolio with him.

In October 2015, after having met with an Edward Jones Financial Advisor in Kirkland Washington for the first time, I was advised that my financial situation allowed me to retire at 65 years of age instead of having to wait until 66. She transferred everything I had from Fidelity to Edward Jones saying there would be a "one-time charge of 2.5% and nothing thereafter". I thought that was high but liked the idea of no further charges. She placed me into 13 different Mutual Funds with American and Franklin Funds advising that it was to diversify. It wasn't until I went to a Retirement Seminar months later that it was brought to my attention that I had been charged 3.5%, not 2.5% and that I would be charged an Annual Fee ranging from .9 to 1.6% from each of the Mutual Funds.

It takes a lot to inspire me to write a review, good or bad. My experience with Edward Jones has been the worst financial related experience in my life. There was a total lack of concern to get my and our employees' money invested properly, one employee never got his money into an account at all as he thought he had, his deductions just went into a money market fund making nothing, for a year! No one at EJ bothered to say anything to him or follow up with any of us. My funds also languished in this money market fund for many weeks, of the choices told to me, I picked 2, no contact from them telling me one fund was not really available, I had to contact them to ask why nothing was going into my chosen funds. Then they say "oh you have to wait for us to mail you a new form, and mail it back." Seriously?? 2 more weeks wasted. Then my bi-monthly deposits would not show up in my account sometimes a month later.

After over 25 years with Edward Jones, I closed my account in January 2017. Received all tax info except for one (was sent with incomplete figures) and was checking weekly with the online access for those final figures. With no prior warning or communication I discovered this week that my online access is now denied for the accounts as they are closed!!! When I inquired about this with both my local investment office and the online "Help" 800 number, the response was basically "Too bad, so sad"!! I do my taxes electronically and now cannot pull those figures over electronically as I no longer have the access to that information. Warning to anyone else who has or is thinking about closing Edward Jones accounts. Frankly in this day and age and electronic environment it is beyond logic that this business practice exists. At the very least, the account(s) information and accessibility should remain available until after April 15th of each year!!!

I went Edward Jones in January 2014. Thinking I didn't know too much and put my faith in them. I had $10,000 plus 129 shares of Home Depot. As I sat in his office he told me he thought I should sell Home Depot. Price at that time was $78.00. I told him I really didn't want to sell it as I inherited the stock and wanted to keep it. He assured me I was doing the right thing and he let me keep $1000.00 of stk only. I bought a small amt of Apple and Twitter. In the meantime Home Depot was going up in price. I called Corporate because I was upset. They investigated and said nothing I could do because I sold it.

I had an account with EJ for many years and contributed many thousands in fees to them. Now that I have closed the account they are not allowing me to access my tax info electronically, per their policy. This means that instead of a simple import into TurboTax, I now have to manually input, into various tax forms, the many trades executed by EJ from a 15-page statement. Everyone who closes their account will encounter the same problem. Other financial institutions that I deal with do allow downloads from closed accounts, as you still have to file your taxes on the previous year's activity and they have profited from your business. By the way, the reason I closed my account was that I consistently lost money yearly with them while paying many thousands in fees. It's a lousy company.

Edward Jones agent sold me an annuity with many promises of how it would step and lock in new highs every time the market set a new high. BS no way. Once confronted about his lies, he said "I never said that", or "Maybe I told you wrong". If you want to be ripped off invest with Edward Jones M. R. Office Castle Rock, CO. I lost about $ 2000.00 or more. All I had to do is put the money in a cd and watch it grow. Never again.

I'd like to warn the public that if you have any issues of any kind including my experiences of Broker misconduct (disclosing my personal info to other Brokers when attempting to move my account from her custody) to their transferring errors (moving my investment accounts to them and they invested my two retirement account improperly and refused to correct it when I discovered it years later). Beware that the SEC only takes the complaints. They do not help and when I attempted resolution with regarding to my investments accounts (they invested my ROTH account into my Standard IRA account so now not only did I not receive credit on my Income Tax return, I now have to pay taxes on the redraw of the funds I already paid taxes on!).

My husband passed away recently, and I have been trying to close his accounts, including his Edward Jones account. I am the executor and have supplied them with the paperwork authorizing me to do this. No one else. However, they are refusing to close the account. Instead, they are insisting that I transfer it to a Fiduciary account to be held by them!!! I already have an Estate account!! I have provided the very same documentation to other accounts, with no problems. I would highly recommend NOT putting ANY money with them, unless you don't care if you ever see again! In that case go to the Casino or play the lottery, you'll have more fun throwing the money away.

Rolled over my deceased husband's IRA to Edward Jones 2 months ago. Told my broker I wanted the money somewhere safe and he suggested 100% in mutual funds. After listening to his spiel, I agreed, and to date have lost over $8500.00. It seems a bit excessive for something that was suppose to be safe. I feel because I know very little about the market that I am being fleeced. Looking for other options.

Last year William ** of the Bellevue branch of Edward Jones approached my husband and I in our driveway. He wanted to sell us some stock. We were not interested. I said if and when I was interested in investing with him I would call him. He gave me his card and I gave him mine. This was early Spring last year 2015. A month or so later I started to get emails then phone calls. Over and over. I kept stating I would contact him when I was ready to do anything. He just would not give up. Then he contacted me about some Disney Stock. Again he just wouldn't stop. So he finally wore me down and we invested 10,000.00 and bought the Disney Stock and of course he was the only one to make money off of that mistake.

I created a fund through Edward Jones for my daughter when she was a minor. She has been of age for over 15 years. I recently made an attempt to have the account moved to her name through the broker in Mt. Horeb handling the account. Instead of helping he resigned as the agent. Currently I now have no broker to perform the transfer.

Do yourself a favor by saving time and money by saying NO to Edward Jones and investing on your own or with a fee-based advisor or someone who at least offers low-cost investment options. Edward Jones' fees are insanely high. I recently requested a transfer of my Edward Jones Roth IRA account to another brokerage because I was tired of paying the annual fee EJ IRA fee. EJ charged $95 to terminate my Roth IRA account (not unusual for a brokerage to do that) BUT what angered me is that EJ withheld $40 from the Roth IRA transfer until they could verify that I had already paid the $20 annual fee.

Fraudulent activity on my retirement account at Edward Jones. Edward Jones refuses to investigate fraudulent activity on my account that decreased the amount from over $300 thousand dollars to only $135 thousand dollars. They will not provide any statements other than money has been withdrawn under my name. Well, I have news for Edward Jones, I have not withdraw these money. Edward Jones is really bad company to invest with. Right now I am working with the Police, State Attorney, BBB and FTC to rectify this issue. If you have any money with Edward Jones, do yourself a favor and take them somewhere else before they will misplace them and blame you for it. Trust me it is not easy to fight big companies, but I will do my best to fight them.

My mother passed away recently, and I have been trying to close her various accounts, including her Edward Jones account. I am the executor and co-trustee of my mother's trust. No one else. However, they are refusing to close the account unless my sister signs on to release the funds TO THE TRUST. I have provided the very same documentation to three other accounts, with no problems. I now have to get my attorney involved to help them with their reading comprehension. I would highly discourage anyone from putting any money with these people. If you don't want to see it again, you'll have more fun throwing the money out of a car window.

Time to put all this in the past.

I knew about Edward Jones and what a bad investment company they were because I researched them before opening my first Roth IRA at age 18. I instead went with Vanguard. That was 10 years ago. For those not in the know, Ed Jones is bad because they fleece you in fees. Both fixed fees and the variable expenses of their investment picks. They make commission off their selections. Or as they call it "revenue sharing". They make sure you sign the fine print about that and the fees when you open an account. Now I'm sure the people who work for them are nice. You probably know a person or two who works or started working for them. Like insurance, they like to hire people (college grads anyone?) and have them focus on their relatives/friends as new leads. It's why they're quite popular despite how bad they are. Now I understand people need to make money. But that money should be earned and often times, it isn't.

The E. Jones advisor wanted to buy Chevron. I worked in oil & gas, so advised her our CEO told us prices dropping, so I just sold my co. stock. I reluctantly agreed, making clear if no profit I would move acct. She bought CVX and again when price falling. I lost 8% of initial portfolio in a year, then moved acct. I am holding, hoping oil goes back up. Some experts say it won't (electric cars) & CVX will cut its dividend. All oil stock PE too high.

We opened and funded our accounts the latter part of May. At that time it was suggested we each invest in American Funds. We told our adviser that we collectively had $217,730 invested with American Funds and declined his offer. We were shocked and frustrated after reading our July 15th Jones Account Summary to find our adviser had invested another 50,000 dollars in Income Fund of America and incurred an AMECX capital loss of $5,943 recorded 7/30. Meanwhile we sold the funds for a loss and are considering court action.

Last night I got a call from a telemarketer. They identified themselves and said Edward Jones sold them my number. Beware giving Edward Jones your personal data.

I originally thought that in opening an account and NOT using advising services was FEE FREE... but as my stock gained value and the gains rolled into new stock purchases I learned 8 years later that I'd been paying for re-investing existing stock. So I moved my money and I had to pay $95 just to close my account, which I feel was exorbitant and predatory to consumers and I don't recall agreeing to these fees.

I opened my IRA account on 5/18/2012. I closed my IRA account on 3/8/2016. So complete length of time I have had my account with Edward Jones has been < 4 years or about 46-47 months. However they charged me 5 years of annual fees. I was charged $40 in May of 2012, $40 in May of 2013, $40 in May of 2014, $40 in May 2015, and then another $40 in March 2016, even though the fee was not due until May of 2016. So I have only had my account < 4 years, but they have charged me 5 years of fees totalling $200.

My employer suggested we move from Principal Funds to Edward Jones. Mid October 2015, Andre ** visited my place of employment with folders of paperwork to fill out. November 11th met with Andre ** in his office with October Principal Funds Quarterly Statement (something ** said he needed in order to facilitate rolling over into Ed Jones). Signed paperwork to open the account.

Long story short, I let them recommend stocks. They picked 100% oil stocks. In a year when the market went up I lost 16,000. Cenovus was the biggest loser. There's obviously some kind of scam relation going on there. I filed complaints with FINRA. I honestly don't think anyone really cares including the government. Too many people in on the scam.

When investing you either make money or you don't. With EJ I did not make money. I invested low amount of $14,000 and waited for EJ to prove themselves before I invested more money with them. EJ proved themselves failures. My EJ financial adviser put my money in mutual funds and he told me it will take about 6 months on average to make money and 2 years is more than enough time for my holdings to make money.

I made the mistake of rolling over my Personal IRA from my bank into an investment portfolio at Edward Jones. Boy, was that EVER a stupid move! In the 2 years I had my IRA, it had increased in value by $9,000.00. In just the 1 year since I rolled over my IRA to Edward Jones, my investment lost $5,000.00. This just doesn't sit well with me, so I call the Edward Jones office to ask about it, and of course, I got nothing but a bunch of runaround. Nobody there can, or will, explain to me why my portfolio has lost so much money so fast. It's totally unacceptable to me, not only that my portfolio has lost so much in so little time, but that nobody can, or will, explain it to me. Obviously these ripoff artists care nothing about their client's money! Otherwise they'd be doing a much better job at protecting their client's money! These thieves have just lost another client!

Fiduciary irresponsibility - My brother put mom's trust in EJ. When I got part of it, the advisor called and said "Oh, Ebola, the world is ending..." I said "I'll get back to you after I talk to my brother" of course not planning on responding to the advisor's idiocy. But, the advisor sold all my stock, of course to his great advantage. I have been fighting this for over a year going up the chain and to a pro bono lawyer (it's not enough to hire a real lawyer) and EJ just does not respond to the lawyer's requests. But also offers no explanation for not having my permission to touch my money. Even the SEC won't help, and I reported it to Virginia and they haven't responded in over a year. What can I do?

Edward Jones offices around the country hang plaques that tout Edward Jones as winner of JD Power and Associate's "One of the Best Companies to Work For." I'm sure they are great to work for because they have a heck of a business model that benefits from an endless stream of investor newbies, directing them to buy investments at a premium allowing them to profit enormously. At the end of the day it's their client that pays the overhead for their 11,500 brick and mortar branch offices across the country, the sports domes, the billboards, the TV commercials. I wish EJ was publicly traded, they would probably be a great investment ($6.28 billion in revenue in 2014), although arguably not an ethical one.

3 Things. Biggest Liars in financial advising industry!!! They don't care about you, only how much money you have and make. YOU WILL LOSE YOUR LIFE SAVINGS!!! It all started when we got a knock on the door. I usually sing get sucked into the sales pitch BS, but at the time I hadn't really thought about investing my money. Well that all changed, when I let them into our house. My BIGGEST MISTAKE in my entire life. Overall, we lost close to a Million dollars!!! Our hard earned money that our advisor assured us we would never lose. He said over and over "Don't Worry." "Don't Worry." I'll make sure to take care of you. Promises and promises that never came true. I'm so furious writing this, I have told friends and family that I would never ever recommend EJ ever to anyone unless they want to lose their money.

On 1/12/16 I met with the Edward Jones adviser to fulfill the mandatory annual withdrawal from my retirement account. He suggested sell/buy to even or balance stocks and mutual funds in my portfolio. The sell/buy suggestions were presented and it made sense to balance stocks and mutual funds. I made it very clear that for me #1 was to withdraw the mandatory $3,000+ amount and have it transferred into my checking account. #2 to keep the commission and sell/buy fee as low as possible. I received a folder with information to look at. No specific sell/buy information or changes to my account were mentioned. Just look at the suggestions and see if they make sense. I had 1 week to read the material.

Several years ago my wife and I opened an investment account with Edward Jones. The account performed poorly. The original agent that we dealt with left Edward Jones. Over time we gradually sold and transferred investments from the account and were assigned several different agents. While Edward Jones moved offices and changed agents, my wife and I always had the same address and phone numbers both at home and at work. Ultimately the last investment EJ held for us was an individual stock. We were waiting for the stock to bounce back before selling it.

In Nov. 2014 my husband passed away, we had been customers of Edward Jones for many years and my husband trusted Issac our adviser. When my husband found out that he had cancer, he started putting our affairs in order. We went to Issac and he told Issac that he wanted his 2 daughters to receive $50,000 each from his one account. Then he took his daughters to visit Issac and again told him what he wanted. We went a third time to make sure everything would be done.

This rep sold me 3 stock. He said would be Google and Amazon with cookie jar money. Then I went online the next day it was something else, MSP Mutual and it crashed like crazy. He lied to me. I hope I can cash out on the following business day.

The login password I've had since 2008 was not usable since I hadn't logged in for 18 months. I have been receiving paper. The rude woman at corporate St. Louis told me that I have to have either paper or view my account online. I prefer to go online and view my accounts and receive paper too. It's just a way I prefer to audit and double check their accounting practices. I've tried to phone them for the past 2 weeks and I was always 16th or 21 in line on hold. I requested money market monies on the 7th of December. I phoned my local office to inquire of monies after waiting 20 days to receive. They told me corporate refused to send me a check to my Post Office Box... yet all my junk mail from Edward Jones goes into that box. I think this was an intentional act or practice they are taught. Edward Jones corporate office must have some financial difficulties and I question the security of my accounts they hold. Please pray for me.

Edward Jones moves your money to their own controlled funds and will receive kickbacks or bonuses from these companies. This is the jest of the SEC complaints and were later fined by the SEC for not disclosing this practice to their customers. Now, I believe, they disclose this shaky business practice but continue to do it. My experience was that I wanted an accounting from them regarding their investment strategy and the reasons why they moved money from one account to another and never seemed to sit on the sidelines when things were obviously bad or going bad in a hurry in 2008.

I had accounts with Edward Jones for over 12 years. Here are some of my experiences: Most recently I sold shares in one of my accounts and they forgot to mail my check. When I closed my remaining accounts they charged me $95 per account as the termination fee. Nice policy! Not all fund management companies charge you a fee to get your own money so do your homework.

I moved my IRA money to Edward Jones office in Clayton, NC approximately two years ago. The money was to be invested into conservative accounts. For around nine months I did earn close to three thousand dollars. The stock market and a lot of financials took a dive. I had been watching my money closely and it lost a thousand of the earnings in one day. I called and had all of my investments sold and turned into cash. By the time all this was done, I had lost fifteen hundred dollars but hey, I still was ahead but not by much. To sell and put my money into a no earnings holding fund cost me forty dollars for a year. Old Ed was going to get something whether I did or not.

Edward Jones Advisory Solutions "AS" - I think "AS" started about 6 years ago. I was asked to change to it 5 years ago. The last four years the stock market went up from 10K to 18K while my 50% risk account remain steady. I think I lost about $50K. My account was redrawn from "AS" last month and entered into a 75% risk. I have excel spreadsheets and graphs that back up my assessment.

The small trust has been losing money and short term losses are at about $27,000. Fought for almost a year, have been to court because they wanted an court order to release funds they could have according to SC law. Got that. They are taking out 6,800.00 from my trust to pay their lawyers and asking for more unreasonable releases to cover themselves. It seems most the fees I am paying their lawyers is time they spent coming up with all the releases to cover themselves. When I asked for an itemized bill they came up with another ridiculous release for me to sign. They have me paying to defend them in case anyone ever questions or tries to sue them for anything they have done in regards to this trust. They may know something I don't. I can attach for anyone the paperwork associated with this if you like to see these releases or the court order etc.

I was investing with Edward Jones [dent ohio] for only 8 months and lost $5300! This is a scam for sure. STAY CLEAR of Edward Jones. The deck is stuck in their favor. You will lose money!!!

My very dear friend who is a single mother was offered employment with Edward Jones pending background check and drug test. Due to unique circumstances she had to be honest with her current employer some Ryan when the background check cleared about her new position. She has good credit, no criminal record, no speeding tickets, has never been terminated....basically as clean as they come. Three weeks after they started the background check, my friend receives a call from the hiring manager letting her know that HR had called him and said she didn't pass the background check. My friend was frantic, shocked and devastated as it made no sense as she has never not passed a background check. The hiring manager did not know what specifically was wrong with her background, just that they had made a FINAL decision not to hire her.

To begin with I owned a small independent brokerage for 18 years and sold out in 2002. After that I spent 2 years as an independent fee only State RIA. I know a bit about the business. Recently there was a death in the family and the successor Trustee took $250,000 due to the beneficiary and placed it with Edward Jones. The beneficiary did not have an E. Jones account and I am still wondering how E. Jones took an FBO check and created an E. Jones account without any signatures from the beneficiary. The beneficiary lived 1500 miles from the E. Jones broker and wanted to immediately move the money to their bank. E. Jones said that no can do - it is a new account and you cannot move or cancel within the first 30 days. Interesting because the beneficiary never signed any account application and E. Jones had their money.

The office staff was unprofessional and very rude on the phone when they answered and very demanding. My adviser canceled 3 of my appointments when I wanted to go over my accounts and transfer my daughter's 529 from another bank. He did not know how to separate professional from business. Since then I moved my account to a much better office, more professional.

My 81 year old mother was talked into Advisory Solutions. She really didn't understand it and now I'm finding the EJ "Advisor" didn't either. We decided to move out of EJ to another company. She was courteous enough to tell her EJ "Financial Advisor" she was moving on. He gave her a sob story and tried to convince her to stay. No mention that she would have to liquidate her portfolio with a large tax bite. No in-kind transfers with EJ Advisory Solutions. He gets the formal request and after he talks to EJ Advisory Solutions he calls and explains the liquidation and tax implications. Remember, he said nothing when my mom made the courtesy call nor at the time she got into it. Chances are, the "advisor" didn't know either.

However, a Court Trial is pending. This agent has let my husband into my account and he closed my account and Tenants in Common which needed my signature or a Court Order and also closed our Corporate account without me. This agent has helped him hide and she is being paid for this or gets a very large cut of it. Corporation with business with four hardware stores. Edw. Jones does nothing about a crooked agent? Closed the Corporation without me. She made up papers for him to get my distributions. Either a long term affair or she was getting money to do this... my money. Pending Court Case soon... He will be caught but will she? Edw. Jones allows their agents to do this?

We switched Edward Jones advisors prior to rolling all of our life savings over to a different advisor based on his lure of helping us with real estate investing and all of his promises of connections to help us with the transition from the sale of our home to transfer of life insurance, to obtaining pre medicare health insurance and especially to advising us through the maze of pension selections after 4 mergers and buyouts with my husband's employer. Horrible advice. All of it. Changed our lives.

I have always had two accounts with Edward Jones. Stocks for money and save the IRA. MY agent Florida advised to always save IRA. Agent in MO. drew out of my IRA without advisement, causing loss of $100K. Both agents now refuse to talk to me.

My husband and I been with Ed Jones for over 10 years, when we were transferred to a new acct rep. My husband lost his job and went to Edward Jones office to secure our finances and insurance. In March of 14 my notes indicate our life insurance was in discussion. In May or June of 14 I shared a phone call w/ our rep that my ins be more complicated and my husband would have a basic 250k policy which would be paid in full when he took out necessary monies from his IRA for us to live on. We believed our rep was making necessary arrangements to pay for his coverage. In July my husband died of a heart attack, my rep said we only had 1 account w/ him, no life insurance! The rep said my husband didn't sign the forms! They were literally sitting on his desk!

My grandmother passed away in 2009 and left me an annuity. I inquired of any monetary funds my grandmother may have left me yet I was lied to for 5 years by the financial advisor. He allowed a family member to sign for, receive, and deposit and cash 6 checks totaling a little over $30,000. It was by mere accident that I discovered this act of fraud and forgery. After contacting the SEC and every corporate office for Edward Jones I was at an impasse.

Two men in suits came to my door at 8:25 am. "We aren't trying to sell you anything. We are from Edward Jones and we are trying to meet nice people." Really. Nice people don't make unsolicited business calls at 8:25 am.

Write a letter of complaint to: ** for an investigation. Unfortunately, Edward Jones Trust Company does not have their own in-house policing (OR OVERSIGHT DEPARTMENT) which means that your complaints are handled by the very people you are complaining about. You should point out that beneficiaries are practically at the mercy of what these investors want to do because there is no oversight committee in trust company (Edward Jones Company has an oversight department, Edward Jones TRUST DOES NOT). Their stipulation in their contract practically leave everything to their discretion, including which corporations and banks they invest in. The beneficiary does not have a right when it comes to WHICH COMPANIES TO CHOOSE - even if they are losing money for the beneficiaries.

So far I've lost about $3000.00 in less than one year due to an investment in an oil pipeline suggested by my agent. To be fair some other investments he suggested made a modest amount of money but not much and are on the way down & do not cover the money lost. I am a retiree who cannot afford these losses. I'll give him three more months (1 year after first investment) to advise me how to recoup my losses. If that doesn't happen I'm going to move to another investment company.

My mother passed away in Sept. 2012, step father passed away Sept. 2013, Edward Jones named as executors. House is still full of their belongings, even though all the inheritors submitted a "bid sheet" as required in Aug. 2014. We still have heard nothing from the trust company even though we have sent emails and called. I'm sure they are just draining the bank account and not doing anything until there is no more cash left. Who can I complain to above the trust company? We have even filed a complaint with the attorney general in Missouri. Just want it done and over with, enough pain grieving for the loss of loved ones, they are adding insult to injury by not communicating with us.

During a recent financial downturn, I wanted to cash out of all my stocks and funds. I spoke with Greg ** at the Marysville office and he offered to assist, including cashing out an account with another broker. As the market crashed, Edward Jones sent the request to sell to the other broker to the wrong address. They waited until I could no longer. In the meantime, I lost about $4,000. When called upon, they immediately responded with 'it's not me'. From there they completely failed, only interested in denying any responsibility. In retrospect, Edward Jones was not ever for me. Had I remained with them, I likely would have less than half what I do in my IRA today. They do not offer any real service, other than lip service. Go somewhere else, even if there's a slight fee. Better to pay for something and receive a little than to just have smoke blown up your...

I needed to cash out an IRA I received following my mother's death. I told the agent I wanted all the taxes to be withheld before cutting me a check. Eleven months later, it is tax time and I find out that the agent only withheld the Federal taxes and not the state taxes for Illinois. Why would you hold back one tax but not the other? Now I am responsible for a possible $6,000 bill to Illinois.

Mark ** with EJ in Amhurst, Ohio convinced me to pull my 401K out of a safe company fund and invest it with him. He placed it in a money market account and refused to invest it despite my ongoing requests. For twelve months, I begged him to invest my money in growth investments. Finally, after threatening to pull the money out and invest elsewhere, he recommended three stocks, that all lost over 50% of my investment and the EJ Advisory Fund which also lost me money. When I filed a complaint with EJ about the money he lost me by failing to invest my money for 12 months, EJ talked to Mark who said I couldn't make up my mind on what I wanted and sent me a letter saying the complaint had been investigated and closed! They never spoke to me!

I, too, am a disgruntled client of Edward Jones. After transferring my IRA over 6 years ago, I have lost over $26k. This is in (supposedly managed) mutual funds. When I tried to get answers from my local "agent," my account was transferred to another "agent." A few weeks later, he left the company (Rats leaving a sinking ship maybe?). At any rate, after paying service charges to lose money for 6 years, I'm fed up. It's time that people get what they paid for. Goodbye, EJ.

In 2006, I setup two 529 accounts for my kids’ college and a Roth IRA for myself. The Edward Jones "Financial Advisor" was still trying to get me to put more money into these accounts as of late 2007. "Price or earnings ratios are at all-time lows," he told me. Fortunately, I did not put in any more because all three accounts are still negative. In addition, I was charged a $40/year service charge—but for what service?

It is most unfortunate that I have no choice but to be an Edward Jones customer. My Mother passed away in January 2005 with the belief that I was in good hands. It was the beginning of a journey to the ninth ring of hell that will never end until my dying day. The details of how this all came about can fill a book. It has everything from ethically questionable actions to felonious financial fraud. But I will only address the current matter at hand.