BNY Mellon Wealth Management Reviews

I was sent a pair of counterfeit sneakers from seller Scarpe Donna on EBAY. The issue rose to filing a formal counterfeit item complaint with Ebay, messaging them and the seller Scarpe Donna and informing Fidelity Investments, which uses BNY for Visa Debit Card Services. I was not issued a credit to my account. I submitted my documents to their rep at BNY in a timely manner (despite her claiming that I did not), and they did not refund me. When I left a VM for the BNY rep to call me back about the decision letter, she did not respond, so I sent her & BNY offices a letter. No response received. Horrible customer service.

I have used BNY Mellon for private wealth management for a decade. On June 30th, I purchased a pair of shoes that had gone on sale online from a reputable seller (a known brand). On July 7, 2022, the co. advised me that there was fraud on my card and to call them. The fraud was from June 30. I told them it wasn't fraud but why wait a week to notify me. They told me fraud was my problem, not theirs. The vendor should have contacted me. Needless to say, I am in the process of changing banks. But, do you want to bank at an institution where fraud is your problem?

BNY Mellon Wealth Management offers a very intuitive financial advisor service. The advisers are very level-headed and are genuinely interested in making the online banking experience as seamless as feasibly possible for the consumer. Advisers are assistive, but ultimately they give the consumer the final verdict to make an investment decision. Customers who use this service are accordingly matched with the appropriate advisory, per their precise fiduciary standing.

I used BNY Mellon Wealth Management for my mortgage and it was a fun experience. Their customer service is good. Whenever I needed help, I was able to extract information even in weekends. I opened my mortgage in their office, and it took me very little time. The communication was mostly through telephone and email transfer, and overall I feel the process was well documented. Although I would highly recommend them, I hope they'll cut down the prices a bit more. I went there because they were offering a comparatively lower price in the high-end market, yet the price is still very difficult to make ends meet.

I like that the company actually provides for my financial needs. They care for those who are unfortunately financially in need which makes them good and helpful people. When using their online financial service, all you have to do is go to their website, click on get help with financial service and provide your information and you can then get a financial advisor. BNY is fine the way they are.

I like BNY Mellon Wealth Management. They see me as a person, not just a statistic. They are good at helping me generate wealth and answer any questions I have. But I hope that they could improve their web interface, as it is a little outdated. Despite this, it is intuitive while having more advanced features. There are a few things I can customize and I am highly satisfied overall.

I use BNY Mellon Wealth Management because it's close and handy. But they are a bad company, they do not have any features that I like that the other companies do nor offer. They should have better monthly fees meaning no monthly fees. They charge too much for fees and they keep adding up to the fees instead of making them down. I also feel that the alerts I get are way too late for important information and they need to step up. If someone stole my credit info then it needs to happen faster. Also the process of using online financial advisor is a chore you have to do, one that is important but not one you ever really want to do. Whenever I need to go and use it, I feel stressed out and it's not a experience I ever look forward to.

BNY Mellon is a solid online financial resource. Their website was very easy to use and was very intuitive. It has all the basic features that you need to manage your fund, your accounts, and your investments. It's also very easy to contact any of their financial advisors and they respond very quickly to any and all of my questions. They could try to add a robo-investment feature which I believe is the way of the investment future and they should at least give it a try and implement it. So far, I have absolutely no complaints about their services.

BNY Mellon Wealth Management offer Big-Picture Portfolios, user-friendly technology and tools that make it easy to visualize in my investment and planning for the future. Some parts of the service is easy to while other parts not so much. One difficult part to work with is customized planning and analyzing money flow to stay in line with my strategy. The experience has been great. However, advisers may not be always available to help manage my portfolio with strategies which makes it a little difficult to fully stabilize my long-term goals for my family.

It is an enriching experience with BNY Mellon. The service is very good with online tools and a chat feature. It brings good, practical advice and information within your reach. There is a short online questionnaire in almost FAQ format. More detailed questions are answered by online chat and the questions that fall outside this range are answered by email. More one to one personal contact would help a lot as there is no substitute for this kind of interaction.