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About Tax Defense Network
Headquartered in Florida, Tax Defense Network provides tax debt relief assistance to individuals and businesses across all 50 states. Its sister company, MoneySolver, also deals with student debt and small business help. The company has physical locations in 32 states. All potential clients can start with a free consultation before committing to services.
Pros & Cons
Pros
- Physical locations in many states
- Spanish-speaking help available
Cons
- No published prices
Bottom Line
Tax Defense Network employs tax professionals, including enrolled agents (EAs), certified public accountants (CPAs) and tax attorneys, to work with clients to resolve their tax issues. Spanish-speaking tax help also available.
Top Tax Defense Network Reviews
Dealing with the IRS is more difficult and frustrating than I imagined. Jane ** explained how they think and what they will do. She told what I needed to hear whether I liked it o...
Read full reviewThe people there were very helpful to handle my case quickly and work out an agreement with the IRS that I could handle. They all had a good attitude and it removed a lot of stres...
Read full reviewWhat is Tax Defense Network?
Founded in 2007, Tax Defense Network helps with a wide variety of tax debt issues, pending tax problems and the prevention of tax liabilities. Its team of EAs, CPAs and tax attorneys allows clients to get tax relief, no matter how severe their tax problem is. Its website is also full of helpful resources such as forms, calculators and downloadable tax guides.
How does Tax Defense Network work?
After your initial free consultation, the tax professional will conduct a thorough analysis of your tax situation. The company will not give you a price quote until it has reviewed your case thoroughly. Based on the analysis, the tax professional will develop a strategy for resolving your tax problems. This may involve negotiating with the IRS or state tax authorities on your behalf, preparing tax returns or filing appeals.
Tax Defense Network services
Tax Defense Network offers tax services for both tax relief and tax preparation. Here is an overview of what the company provides:
- Tax relief
- Whether you are facing a tax audit or need help setting up a payment plan or Fresh Start Initiative with the IRS, the Tax Defense Network can help. Since 2007, Tax Defense Network has helped tens of thousands of people, consulting on over $9 billion in tax debt.
- Tax help
- Owing thousands to the IRS can be extremely overwhelming. Tax Defense Network helps customers through general tax debt help, including delinquency, back taxes and wage garnishment. It works on customers’ behalf to stop collections actions and reach an affordable agreement.
- Small business help
- Tax Defense Network offers small business services for sole proprietors, partnerships and corporations. It can help with payroll taxes, startup plans and bookkeeping alongside solving any small business tax-related issues.
How much does Tax Defense Network cost?
Exact pricing is not published on Tax Defense Network’s website, but it does offer financing options starting at $99.
While Tax Defense Network does not publish prices for its tax debt relief services, it does share pricing for its TaxSafe program. TaxSafe is additional tax help up to 24 months after your resolved tax case to ensure you remain compliant with the IRS. It comes in three packages:
- Basic: $27.99 per month
- Standard: $49.99 per month
- Pro: $128.99 per month
Tax Defense Network FAQ
Can I resolve tax issues without a resolution company?
Yes, you can deal with the IRS directly. However, dealing with the IRS can be complicated and time-consuming, and you might not get the outcome you're hoping for. Even if you are unsure if you should hire a tax professional or do-it-yourself, a free consultation can be helpful.
How long does the tax resolution process take?
The process can vary depending on how complicated your tax situation is and how fast you get your paperwork in order. A few Tax Defense Network customer reviews said that the process took them between three and six months. The company says it takes on average from six to 12 months and its team can give a more definite timeline after your initial consultation.
Can Tax Defense Network guarantee results?
No, the Tax Defense Network does not guarantee that you will reduce your tax bill with the IRS. Additionally, it does not offer any refunds or money-back offers if you’re dissatisfied.
Does Tax Defense Network offer payment plans?
Yes. Tax Defense Network says most clients are eligible for affordable payment plans starting at $99.
Is Tax Defense Network legit?
Tax Defense Network is a legitimate company that holds many certifications, including from the National Association of Enrolled Agents (NAEA), the American Society of Tax Problem Solvers (ASTPS) and the National Association of Tax Professionals (NATP). The company says that it has helped over tens of thousands of clients with over $9 billion of tax liabilities.
Tax Defense Network Reviews
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Excellent staff. 1 person Pamala ** filed and worked out my problem in 2012 and has been doing my taxes ever since. She is excellent person. Listens and works with you. Real Person. Great communication. Goes above and beyond. Understand person. Great asset to the company.
Steven, thank you for taking a moment to leave this review about our team and services. We truly appreciate your business and this great feedback!
Dealing with the IRS is more difficult and frustrating than I imagined. Jane ** explained how they think and what they will do. She told what I needed to hear whether I liked it or not. She helped me put my house in order. Thanks for everything.
Timothy, we're happy to hear that Jane made this a positive and reassuring experience for you. Thank you for taking the time to leave this feedback for our TDN team!
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The people there were very helpful to handle my case quickly and work out an agreement with the IRS that I could handle. They all had a good attitude and it removed a lot of stress from my shoulders!!!
Peggy, we're thrilled to hear of your positive experience with our team and are happy to have provided you with such a reassuring resolution journey. Thank you for your review!
Well trained staff and they are experienced at their job. I think it went well, they helped me every step of the way on understanding the process on what to expect. Your kindness will always be remembered. Thank you once again.
We're happy to know that our team provided you with such a reassuring and positive experience. It's been a pleasure helping you to resolve your tax matters!
Bad experience. Lawyer didn’t listen or care. Got me an unaffordable settlement. I don’t recommend. Kenneth ** didn’t try hard for me. I’m not sure who he was working for. I would stay away from them.
We are disappointed knowing that you don't feel your resolution was in your best interest. While we understand that our clients hope for specific outcomes, sadly, the options available to them are determined by a variety of factors which include (but are not limited to); IRS policies and their individual financial circumstances. Our team is aware of your concerns and will contact you soon to discuss this matter further.
I called this company because I have unfiled tax returns and I knew they would have to be filed and would cause a huge debt. They charged over 3500.00 to do nothing. 1. I FILED MY TAXES. 2. I HAD TO CALL IRS. SPENT 4 HOURS TO GET A PAYMENT THAT I COULD EVEN HALFWAY AFFORD. They assigned a guy by the name Kevin b to my case at first. Per IRS records he called once. Got me on a tiered payment plan. However when he called all my tax debt had not posted so when it did (which he was aware of this) and should of known when the other posted that the payment plan he put me in would (DEFAULT) which it did. So I called back. They opened my case back up and the manager Matthew got my case worked. However after delay delay delay for him to keep telling me he will get with his LICENSED TAX PROFESSIONAL. He said the best they could do is get IRS to give me a HIGHER PAYMENT PLAN THAT WHAT I WAS ON.
He said it is their policy. So he could not explain to me why I would pay them to get me a higher payment than I was on. Keep in mind they got ZERO of my IRS tax debt forgiven. Also keep in mind IRS can tell you how many times they call on your behalf. My call record with them was a total of 2 times. This company can do nothing for you. Do not waste your money. The money you pay them put it toward your IRS debt. Because you will end up having to pay all of it anyway. I will be disputing all payments they have taken from me and going forward. One last thing. They will come back here and respond. They contacted me X amounts of times but trust me those calls were worthless and told me nothing the IRS had not already told me. They call and email to log communication. THAT IS IT.
Hello, Tracie. We understand that there has been some confusion about your services, and we hope that your recent communications with our management team have assisted in addressing your concerns. The adjustments to your tiered payment plan were necessary based on your current tax situation, and so were the prepared 2021 tax returns. While you reviewed, signed and filed the returns, they were completed by our team per your contractual agreement. The returns were also necessary for your updated tiered resolution plan, as these returns were unfiled at the time and placed you in non-compliance preventing a new resolution from being established. Sadly, the increase in your tiered payment plan is unavoidable, as your combined federal tax balances will increase due to your recent filings. We understand that this is quite a bit of information to digest, but hoping additional communications with our team can help alleviate any further concerns our client may have.
This company is terrible, they don't reply to emails or return phone calls, all they want is your money. After 2 years all they did seems like they just copied and pasted my options from the CA Ftb website something I could have done myself, they did absolutely nothing for me but take my money. Save your money and hire a different company.
Eduard, it is our priority to provide top-tier service to our clients. So, we are disappointed to hear that you are dissatisfied with your experience. We would appreciate the opportunity to have a deeper discussion about your feedback, but we are unable to identify you based on the information provided. Please call (877) 856-5118 to speak with our Client Care Team so we may assist you further!
We paid TDN $6000 to file back taxes and set up a payment plan. We received an email August 2021 stating the last return from 2019 had been filed and our payment would be X amount per month. We just received a bill for $29000 due March 7, 2022 because TDN didn't do the job We paid them to do. Save your money.
As promised, our team is working on your behalf to resolve this matter with the IRS. If you have any questions or concerns regarding this process, please feel free to contact our team directly, as our top priority is assisting you and ensuring your resolution is properly coded.
What a poor excuse for a company claiming to be your guide with the IRS. For starters I don’t believe anyone there uses their real names. They only call you when your bill is due. They avoid answering any real questions. "We have your back and we will do our “Best” to resolve your issue with the IRS." I actually believe based on wasting more than 18 months and almost $10,000 that they work with the IRS to get you to pay as much as possible. They are a IRS commissioned company. Based on the deal they “worked out” and got me to sign before they got what I needed to pay the IRS was proof enough for me. When I asked if the issue with lifting a lien on my property was handled they said, "If you pay us another $10,000 maybe we can help you with that." What a waste of time!!
Thank you for providing a new perspective on your feedback on this additional platform. We understand that you are dissatisfied with your resolution options, and we are truly saddened to know that you feel this is relevant to our team's desire to assist you. Our TDN team wants nothing more than to help every client that comes our way. We assure you that the names, work ethic, and dedication of our team members are very real. We understand that you have remaining concerns regarding your specific tax matter and the resolution options that were available to you. We would be more than happy to open a dialog and answer any remaining concerns you may have on this matter. We will be here for you if you need us in the future. We wish you all the best moving forward!
The sales rep told me on my first call to them that a lot of companies give a price for services and then come back with additional fees. He said they never did that. I owe 5 years of taxes and to the best of my knowledge two have been filed. I repeatedly called several staff members and NO ONE would call me back. On one of the two years filed, they made a mistake that made it look like I was trying to scam IRS by declaring a dependent that had filed themselves. Then they told me I needed to pay an additional $3,800 to have them request a “fresh start”. I’m doing it myself after telling them that they could clearly see that I could not afford to pay their additional fee. Don’t use this company; they don’t care about the fact that they are scammers and have no problem taking your money, whether you have it or not. BBB gives them an A+ rating. Smh!
Maureen, thank you for providing this feedback about your TDN experience. It's been some time since you've left this review, but we want you to know that our client feedback is valuable to us and our ability to improve our services. Concerns like yours are taken very seriously and will be reviewed internally to determine what could have been done differently to improve your experience with our team. Thank you for taking the time to provide us with this opportunity and assisting in our ability to improve our client experiences moving forward.
We would also like our clients to know that if at any point they have a servicing concern they would like to address with our team, they may do so by contacting our Client Care Team directly at (877) 856-5118. We are always ready and available to address our client's concerns and establish satisfying resolutions for their tax matters!
Tax Defense Network Company Information
- Company Name:
- Tax Defense Network
- Address:
- 9000 Southside Blvd, Suite 11000
- City:
- Jacksonville
- State/Province:
- FL
- Postal Code:
- 32256
- Country:
- United States
- Website:
- www.taxdefensenetwork.com
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