Tax Defense Network

Tax Defense Network Reviews

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Written by Ashley Eneriz
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Edited by Tammy Burns

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About Tax Defense Network

Headquartered in Florida, Tax Defense Network provides tax debt relief assistance to individuals and businesses across all 50 states. The company has physical locations in 32 states. All potential clients can start with a free consultation before committing to services.

Pros
  • Physical locations in many states
  • Spanish-speaking help available
Cons
  • No published prices

Featured Reviews

Hot Springs National Park, AR
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Dealing with the IRS is more difficult and frustrating than I imagined. Jane ** explained how they think and what they will do. She told what I needed to hear whether I liked it o...

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Victor, MT
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The people there were very helpful to handle my case quickly and work out an agreement with the IRS that I could handle. They all had a good attitude and it removed a lot of stres...

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What is Tax Defense Network?

Founded in 2007, Tax Defense Network helps with a wide variety of tax debt issues, pending tax problems and the prevention of tax liabilities. Its team of EAs, CPAs and tax attorneys allows clients to get tax relief, no matter how severe their tax problem is. Its website is also full of helpful resources such as forms, calculators and downloadable tax guides.

How does Tax Defense Network work?

After your initial free consultation, the tax professional will conduct a thorough analysis of your tax situation. The company will not give you a price quote until it has reviewed your case thoroughly. Based on the analysis, the tax professional will develop a strategy for resolving your tax problems. This may involve negotiating with the IRS or state tax authorities on your behalf, preparing tax returns or filing appeals.

Tax Defense Network services

Tax Defense Network offers tax services for both tax relief and tax preparation. Here is an overview of what the company provides:

Tax relief
Whether you are facing a tax audit or need help setting up a payment plan or Fresh Start Initiative with the IRS, the Tax Defense Network can help. Since 2007, Tax Defense Network has helped tens of thousands of people, consulting on over $9 billion in tax debt.
Tax help
Owing thousands to the IRS can be extremely overwhelming. Tax Defense Network helps customers through general tax debt help, including delinquency, back taxes and wage garnishment. It works on customers’ behalf to stop collections actions and reach an affordable agreement.
Small business help
Tax Defense Network offers small business services for sole proprietors, partnerships and corporations. It can help with payroll taxes, startup plans and bookkeeping alongside solving any small business tax-related issues.

How much does Tax Defense Network cost?

Exact pricing is not published on Tax Defense Network’s website, but it does offer financing options starting at $99.

While Tax Defense Network does not publish prices for its tax debt relief services, it does share pricing for its TaxSafe program. TaxSafe is additional tax help up to 24 months after your resolved tax case to ensure you remain compliant with the IRS. It comes in three packages:

  • Basic: $27.99 per month
  • Standard: $49.99 per month
  • Pro: $128.99 per month

Tax Defense Network FAQ

Can I resolve tax issues without a resolution company?

Yes, you can deal with the IRS directly. However, dealing with the IRS can be complicated and time-consuming, and you might not get the outcome you're hoping for. Even if you are unsure if you should hire a tax professional or do-it-yourself, a free consultation can be helpful.

How long does the tax resolution process take?

The process can vary depending on how complicated your tax situation is and how fast you get your paperwork in order. A few Tax Defense Network customer reviews said that the process took them between three and six months. The company says it takes on average from six to 12 months and its team can give a more definite timeline after your initial consultation.

Can Tax Defense Network guarantee results?

No, the Tax Defense Network does not guarantee that you will reduce your tax bill with the IRS. Additionally, it does not offer any refunds or money-back offers if you’re dissatisfied.

Does Tax Defense Network offer payment plans?

Yes. Tax Defense Network says most clients are eligible for affordable payment plans starting at $99.

Is Tax Defense Network legit?

Tax Defense Network is a legitimate company that holds many certifications, including from the National Association of Enrolled Agents (NAEA), the American Society of Tax Problem Solvers (ASTPS) and the National Association of Tax Professionals (NATP). The company says that it has helped over tens of thousands of clients with over $9 billion of tax liabilities.

Tax Defense Network Reviews

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    How do I know I can trust these reviews about Tax Defense Network?
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    Page 1 Reviews 0 - 6
    PricePunctuality & Speed

    Reviewed Aug. 15, 2024

    They just helped me resolve a tax bill that would have been impossible to pay. The reduced the cost to about 20% of the original amount. They were friendly and fast. They originally said it could take a few months and had it resolved in a few weeks! Incredible work!

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    Response from Tax Defense Network

    Chad, we're happy to have been your choice of tax resolution specialists! Thank you for choosing our team to assist you.

    Staff

    Reviewed July 20, 2024

    I want to thank the Tax Defense team and a special thanks to Michael ** for the peace of mind they give you from knowing you can trust them to resolve your tax issues. They have handled our back tax issues for several years and always had a very good outcome!!!

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    Response from Tax Defense Network

    We appreciate this incredible feedback for our Tax Defense Network team. Thank you for continuing to choose us to assist with your tax matters!

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      Sales & MarketingStaff

      Reviewed June 11, 2024

      My experience with Tax Defense Network was short lived, but positive. After reviewing my case, the knowledgeable consultant advised that I was in the best position already on my long-term payment plan and that anything Tax Defense Network could do would not be economical for me. I appreciated the honesty and non-pushy sales strategy...something that is hard to come by nowadays.

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      Response from Tax Defense Network

      Marc, we're happy to hear our team could provide you with beneficial information during your consultation. We are grateful for your call and the opportunity to assist you!

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      Customer ServicePriceStaff

      Reviewed March 13, 2024

      I have nothing good or bad say as of right now. I just signed up them today. I had a pleasant conversation with Darwin. My taxes are allover the place for like 10 years. I don't even know what's happening anymore. Hopefully Darwin can shed some light on my situation. They charge me $450 two equal payments to look into what I owe and course of action we need to take. I am giving them 5 stars because Darwin was polite and professional. I will keep you posted on my progress as my case develops or write another review.

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      Response from Tax Defense Network
      Luis, we're glad to hear your experience with our consultation team has been positive. We look forward to continuing to provide you with a stellar experience as you transition to working with your assigned tax analyst on your services.

      Feel free to contact our Client Care Team at (877) 856-5118 if you have any questions or concerns about your services, so we can ensure you receive nothing short of a 5-star experience!

      Reviewed Jan. 7, 2025

      In my opinion this outfit is borderline criminal. Please avoid. Listen to what's being said about this company. You'll only end up deeper in debt. I've had to file a slew of complaints with the BBB and my status AG office. IN MY OPINION there is something very wrong with this outfit. Buyer beware. You have been warned.

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      Customer ServiceContract & TermsPrice

      Reviewed Oct. 27, 2024

      Stay clear of this company. Do your due diligence before signing on with them. The vast majority of their negative reviews have been confirmed through my experienced with them so far. Their contract states you can cancel within 3 days. I tried to cancel the very next day and no one will get back to me or refund my deposit. I’ve contacted them several times, through various channels and no response. Basically, as soon as you make an inquiry online about receiving tax debt assistance, someone will call you within seconds of hitting enter on your keyboard - both creepy and effective. They’ll sell you this pipe dream that they can solve your problem, immediately send over a contract and collect a deposit and then good luck getting them to get back to you.

      The cost is extremely expensive: $4000. And there is no guarantee that they can solve your problem any more than you can on your own. As many other reviews state, not only did they have to pay thousands to this company, they still had to pay the original debt owed to the IRS. Basically costing them $4000 to set up a payment plan with the IRS, something you can do for free directly with them.

      In my case, I lost my business during the early pandemic. As a result, I lost nearly everything. Since then, my family received a huge health blow (cancer) that left us on one low income and a large debt. All unfortunate and unforeseen events that led me to this point in the first place. This company preyed upon me in my desperate, scared and vulnerable state, promising to solve my problem and getting me to sign up quickly, without having an opportunity to think things through, see reviews (when inquiring I was not able to see exactly who was responding to my inquiry and the call to me was immediate). After hanging up with them, I searched for their company and saw tons of negative reviews.

      I immediately texted the man I spoke to who gave me the number to call and text him. No response. The following day, I contacted a lawyer as well as an accountant and sent numerous emails and made numerous calls to cancel my agreement with them (within the timeframe stated in their contract). Suddenly his direct line that he told me I could text was “undeliverable” perhaps indicating that he blocked my number. I left a message on his main line. I emailed both him and the company. I spoke to customer service who said someone would get back to me. No one responded since and they haven’t refunded my deposit. This company is predatory, taking advantage of you at your most vulnerable moments, taking a lot of money from people who have little.

      Upon further research, these companies often lead you further into debt with little to no success with the IRS. You’ll be left with thousands to pay the Tax Defense Network and a payment plan to the IRS for the original amount due plus interest and penalties. You are essentially adding $4000+ to your overall debt. A horrible idea for people in financial distress. Save yourself the stress, the money and deeper despair by contacting the IRS tax payer advocate for help (something I didn’t know existed until after). You’re more likely to have real help there.

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      Response from Tax Defense Network

      Hello, Melissa. Our records show that our team has confirmed closure of your account. We ask that you keep in mind that many departments are unavailable on weekends, which could have contributed to any delays you may have experienced in receiving a response from our team. We are saddened to know this has impacted your perception of our company but hope our recent communication has addressed all of your concerns.

      Please feel free to contact us should you have any remaining questions about this matter.

      Sales & Marketing

      Reviewed Sept. 24, 2024

      I reached out to this company out of fear from IRS. This company promised to address the issues with the IRS. After signing the contract I had call regarding next steps. Someone sent me a business card with a form regarding all monthly expenses. Then NOTHING!!! However they continued to draft payments as scheduled. After several months with no contact, I canceled services. I feel scammed.

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      Response from Tax Defense Network

      Our team is always willing to review our client's concerns to determine what we could have done differently to improve their experiences. However, this process becomes challenging when we cannot identify you based on the information provided. We ask that you contact our team directly at info@taxdefensenetwork.com for further assistance regarding your concerns.

      We hope to hear from you so we may address this matter to your satisfaction!

      Verified purchase
      Customer ServicePrice

      Reviewed Aug. 26, 2024

      I hired TDN to help with my IRS tax debt, hoping they could at least reduce the interest payments. Unfortunately, they were unable to do so. I'm particularly disappointed because during our initial phone conversation, they gave me false hope. All they did was file paperwork and set up an installment plan, which I could have done on my own. The service was not worth the money, and I would not recommend TDN to anyone.

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      Response from Tax Defense Network

      It's always a priority of ours to ensure our clients are receiving the benefit of our services. While this may, at times, include a penalty abatement, this particular reduction has requirements that not all clients meet. We are sorry to hear this has impacted your perception of our services but appreciate your honest feedback.

      If you'd like to discuss this with our team, you may contact us, via email, at tdncares@moneysolver.org.

      Reviewed July 16, 2024

      Tax Defense Network said they would refund my $875 on June 10th. July 11th I was reassured my refund is being processed. Today is July 16. My patience with TDN Manager Marcel ** has too long endured. Associates Gerald **, Karle ** have done NOTHING to help with a simple question. TDN has shown zero evidence of doing ANYTHING as a one day client. TDN is a fraudulent group. My next step is contacting the Florida District Attorney, Better Business Bureau; National Chamber of Commerce; TDN retailers and competitors; CPAs and Financial Consultants in Florida, California;

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      Response from Tax Defense Network

      Hello, Greg. It's important to note that while our company may initiate reimbursement of funds, the availability of funds depends on your banking institution's policies. We know this can be frustrating, but assure you this extended process is nothing more than typical processing procedure.

      If you have additional questions about this, please feel free to contact our Client Care Team at (877) 856-5118 for further assistance.

      Customer ServiceContract & TermsSales & MarketingStaff

      Reviewed July 9, 2024

      TDN spam called my phone 2 dozen times over the course of a day as well as sent text messages about a completely unprompted and non-existent "tax issue". I've never had an issue with my taxes, never filled out a survey or some such, or anything that could've led to being cold-called about this. Hitting people up with spam waves like this is the hallmark of a fraudulent company intent on wringing unknowing (and often elderly) people for money. I was not the only one affected, two friends of mine also got their spam calls and texts over the last week.

      TDN offers no legitimate service, there is no magic wand they can wave to reduce your taxes like they claim and the new "tax relief" programs they use in their robocalls and texts to advertise straight up do not exist. They are even under investigation by the FCC, just look up Arstechnica's article "FCC to block phone company over robocalls pushing scam “Tax Relief Program”.

      Their MO is to figure out what you would be paying to the IRS under a normal tax repayment agreement and instead charging you that amount for themselves without ever fixing anything!! They're just trying to position themselves as wholly unnecessary middlemen and taking advantage of desperate people. I tried to call back a couple times to get any information I could, like how they got my number or what was this supposed new tax program and every time they would hang up immediately once they realized I wasn't a mark, couldn't get a single word out of them.

      All it takes is one look at their reviews across the internet and on other sites like Yelp to see the pattern of cold-calling, spam texts, and robocalls. Stay far, far away from this company and if you get their spam calls just report them as such and block their number. You can see in their responses to other similar reviews on this very page are just trying to save face by the mere technicality that they never actually claim to be able to lower your taxes and that customers are instead paying for some nebulous "service".

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      Response from Tax Defense Network

      Adrian, we are sorry to hear that your information, and the information of people close to you, may have been input into our system in error. Our company can and will only contact those who have provided their information as a request for tax services.

      As you do not need tax resolution services, we can remove your information from our systems and ensure you are not contacted about this matter.

      Please use the information provided to you to reach out team and request removal.

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      Tax Defense Network Company Information

      Company Name:
      Tax Defense Network
      Address:
      9000 Southside Blvd, Suite 11000
      City:
      Jacksonville
      State/Province:
      FL
      Postal Code:
      32256
      Country:
      United States
      Website:
      www.taxdefensenetwork.com

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