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Tax Defense Network Reviews

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Edited by: Tammy Burns

About Tax Defense Network

Headquartered in Florida, Tax Defense Network provides tax debt relief assistance to individuals and businesses across all 50 states. The company has physical locations in 32 states. All potential clients can start with a free consultation before committing to services.

Visit www.taxdefensenetwork.com
Pros
  • Physical locations in many states
  • Spanish-speaking help available
Cons
  • No published prices

Helpful Reviews

Alden, MN
Verified purchase
I was in a bind. I sought help from Tax Defense. They did some tax preparation and worked with the IRS. They were very helpful, and they were good to work with. I got along fine w...

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Reston, VA
Verified purchase
TDN was very courteous and helpful. They quickly reviewed my taxes and was able to file and obtain a reduced fine. I was completely satisfied. I would recommend TDN to anyone requ...

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What is Tax Defense Network?

Founded in 2007, Tax Defense Network helps with a wide variety of tax debt issues, pending tax problems and the prevention of tax liabilities. Its team of EAs, CPAs and tax attorneys allows clients to get tax relief, no matter how severe their tax problem is. Its website is also full of helpful resources such as forms, calculators and downloadable tax guides.

How does Tax Defense Network work?

After your initial free consultation, the tax professional will conduct a thorough analysis of your tax situation. The company will not give you a price quote until it has reviewed your case thoroughly. Based on the analysis, the tax professional will develop a strategy for resolving your tax problems. This may involve negotiating with the IRS or state tax authorities on your behalf, preparing tax returns or filing appeals.

Tax Defense Network services

Tax Defense Network offers tax services for both tax relief and tax preparation. Here is an overview of what the company provides:

Tax relief
Whether you are facing a tax audit or need help setting up a payment plan or Fresh Start Initiative with the IRS, the Tax Defense Network can help. Since 2007, Tax Defense Network has helped tens of thousands of people, consulting on over $9 billion in tax debt.
Tax help
Owing thousands to the IRS can be extremely overwhelming. Tax Defense Network helps customers through general tax debt help, including delinquency, back taxes and wage garnishment. It works on customers’ behalf to stop collections actions and reach an affordable agreement.
Small business help
Tax Defense Network offers small business services for sole proprietors, partnerships and corporations. It can help with payroll taxes, startup plans and bookkeeping alongside solving any small business tax-related issues.

How much does Tax Defense Network cost?

Exact pricing is not published on Tax Defense Network’s website, but it does offer financing options starting at $99.

While Tax Defense Network does not publish prices for its tax debt relief services, it does share pricing for its TaxSafe program. TaxSafe is additional tax help up to 24 months after your resolved tax case to ensure you remain compliant with the IRS. It comes in three packages:

  • Basic: $27.99 per month
  • Standard: $49.99 per month
  • Pro: $128.99 per month

Tax Defense Network FAQ

Can I resolve tax issues without a resolution company?

Yes, you can deal with the IRS directly. However, dealing with the IRS can be complicated and time-consuming, and you might not get the outcome you're hoping for. Even if you are unsure if you should hire a tax professional or do-it-yourself, a free consultation can be helpful.

How long does the tax resolution process take?

The process can vary depending on how complicated your tax situation is and how fast you get your paperwork in order. A few Tax Defense Network customer reviews said that the process took them between three and six months. The company says it takes on average from six to 12 months and its team can give a more definite timeline after your initial consultation.

Can Tax Defense Network guarantee results?

No, the Tax Defense Network does not guarantee that you will reduce your tax bill with the IRS. Additionally, it does not offer any refunds or money-back offers if you’re dissatisfied.

Does Tax Defense Network offer payment plans?

Yes. Tax Defense Network says most clients are eligible for affordable payment plans starting at $99.

Still have questions?

Is Tax Defense Network legit?

Tax Defense Network is a legitimate company that holds many certifications, including from the National Association of Enrolled Agents (NAEA), the American Society of Tax Problem Solvers (ASTPS) and the National Association of Tax Professionals (NATP). The company says that it has helped over tens of thousands of clients with over $9 billion of tax liabilities.

Tax Defense Network Reviews

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    Page 1 Reviews 0 - 35
    Verified purchase
    Contract & TermsTechStaff

    Reviewed Aug. 1, 2026

    Heather and Della did some awesome work for me. I was in a situation where a tax preparer made it look like I had a business, and I ended up owing $17,000. They got it all dismissed and got my taxes forgiven. I would highly recommend Heather and Della. Heather walked me through everything all the way to the finish, and she finished it strong. Della, her supervisor, was great as well. I appreciate everything they have done for me.

    My only issue is that after my case was closed, another representative named Yami continued saying I owed money and had me sign a contract for services that I felt I did not need. A gentleman I spoke with reviewed the notes and confirmed that my case had already been handled and closed. That situation should have been resolved. Other than that, I would highly recommend Heather and Della.

    Thanks for your vote!
    Tax Defense Network
    Response from Tax Defense Network

    Erlanda, we appreciate your wonderful feedback regarding our team and services. We're happy to have been of service to you.

    If you would like to discuss this concern you mentioned with our team, please contact us at tdncares@taxdefensenetwork.com, as we would certainly like to review this matter further.

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      Verified purchase
      Billing

      Reviewed July 28, 2026

      As much as I appreciated working with this group the outcome was a disappointing. I was hoping for a complete resolution instead of owing $20,000 dollars and now I have accrued a payment for services to this group as well. A bit counter productive but better than the alternative of wage garnishment.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We understand the outcome of many tax matters can be different from what is originally expected. This can certainly be challenging, but we're happy to know that your service outcome allows you to breathe easier as you move forward.

      Please feel free to contact us at tdncares@taxdefensenetwork.com if there is anything else we can assist you with.

      Verified purchase
      Customer ServicePunctuality & SpeedStaffTransparencyCommunication

      Reviewed July 15, 2026

      When I found out Tax Defense Network is local, I gave them a chance and they didn't disappoint. Them being local was better for me because if I need to get something to them or see something one on one, I would go there instead of having to do it on the phone. Everyone that I ever talked to is a 5-star. I had Heather and Demetria. They were good, knowledgeable, and they kept me in the loop. Even if they had nothing, at the very least, they would call and let me know they were just waiting on updates.

      As far as the process, mine was unique because the IRS saw me as deceased. I've been dealing with this for the past 10 years ever since I got my house. They were still taking my taxes out like it wasn't, but they saw me as deceased. I'm still showing as deceased in some areas. Tax Defense Network still works with me in some level. They got most of my stuff done. I have nothing but good things to say about them. I never was upset with them about anything. They made sure everything was explained to me. I've been dealing with them since 2015. If it wasn't for them getting me straightened out, I never would have got my house. So, I have nothing but praise with them. They didn't promise me anything. They helped me. They were straightforward.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Elmore, thank you so much for your incredible feedback. We are thrilled to have left such a positive impression on you. Thank you for taking a moment to highlight your experience and services with our Tax Defense Network team!

      Verified purchase
      Contract & TermsPunctuality & SpeedStaffRates

      Reviewed July 13, 2026

      Hello, my name is Shannon and I reached out to Tax Defense on a very last-minute request and literally didn’t have but 48 to have some type of representation immediately and I am here to say that Tax Defense did amazing with getting to know me and my situation and filing everything super fast before my deadline. I’m so grateful for Tax Defense and even after our agreement, they have reached out to me to offer other types of help for different situations other than taxes and that goes a long way with many, many people in today’s world. If there was a 10 Star rating, I would 100% give Tax Defense a 10 star. I’m able to rest at night and no more letters in the mail, and it’s so awesome to not be told that I could have what I own taken from me if I didn’t get help to resolve my back taxes. Life is really relaxing now, and I owe that to nobody other than Tax Defense.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Thank you for this incredible praise for our Tax Defense Network team. We're always happy to hear we've left such a great impression on our clients. Thank you for your business and kind words, Shannon!

      Verified purchase
      Customer Service

      Reviewed July 9, 2026

      I called Tax Defense Network and they did my income tax. It was really easy to work with them and they kept me informed with the process. You can always get in contact with them and they accept you. I would give them 5 stars.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We're thrilled to hear our team made this such a positive experience for you! Thank you for taking a moment to highlight your service experience.

      Verified purchase
      Punctuality & Speed

      Reviewed Aug. 23, 2026

      I was very satisfied with the results that it got. And the speed in which it was done.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We're happy to hear you are satisfied with your service outcome. Thank you for your business and for taking a moment to review our services!

      Verified purchase

      Reviewed Aug. 23, 2026

      I give the a thumbs up. They really did a great job.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We're happy to hear you are satisfied with the service provided by our team. Thank you for your business and this wonderful review.

      Verified purchase
      Staff

      Reviewed Aug. 23, 2026

      Am satisfied with your professional assistance. Thank you so much.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      It means so much to us to know we have provided you with a positive outcome for your tax matters. Thank you for choosing Tax Defense Network to assist you!

      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 18, 2026

      We have had so much good response from your company and we appreciate everything you've done to help us. And thank you

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      It's always a pleasure to hear we've left such a positive impact on our clients. Thank you for your business and kind words for our Tax Defense Network team!

      Verified purchase
      Staff

      Reviewed Aug. 18, 2026

      Very smooth and professional. Heather was absolutely the best

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We're thrilled to hear your representative made this such a positive experience for you! Thank you for taking a moment to highlight your experience with our Tax Defense Network team.

      Verified purchase
      Staff

      Reviewed Aug. 16, 2026

      They were very polite and professional. Did everything I asked them to do. I recommend this team to represent you. Thank you for great Service, Eric **

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Thank you for taking a moment to highlight your experience with our Tax Defense Network team and services. It's been a pleasure working with you and we are thrilled to have earned your recommendation!

      Verified purchase
      Staff

      Reviewed Aug. 14, 2026

      Laura was very always there for any questions and took care of our issue.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We're happy to hear it! Thank you for choosing Tax Defense Network to assist you with your tax matters!

      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 13, 2026

      Overall it was the outcome I expected. Rep that helped me was great. Timmy responses and made it clear what options were

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We're happy to know our team was able to guide you through this process thoughtfully and quickly. Thank you for choosing Tax Defense Network to assist you with your tax concerns.

      Verified purchase
      Staff

      Reviewed Aug. 11, 2026

      Excellent jobs to finalize my IRS problems. The Atty. Assigned worked systematically to achieved best results.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We're thrilled to hear you are satisfied with the outcome of your services! Thank you for taking a moment to rate your experience with our Tax Defense Network team.

      Verified purchase
      Melton increased rating by 2 stars.
      Customer ServiceRefunds & PayoutsStaff
      After a positive interaction with Tax Defense Network, Melton increased their star rating.

      Original Review: Aug. 2, 2026

      After unsuccessfully getting any resolution with IRS I’m now completely ignored involving my request for a refund. No real follow up or customer care. The only good thing was the person handling my account did my taxes which I would’ve had to pay for any accountant to do.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Our team has made quite a few attempts to reach you about this matter but has not received a response. As indicated in our communications, your services were completed and documentation confirming your resolution has been provided on a number of occasions.

      It seems that you may, instead, have concerns regarding the outcome you've received and the outcome you expected. We can certainly understand this and would be happy to discuss any concerns with you further.

      As always, you may contact us at tdncares@taxdefensenetwork.com to be connected with a team member.

      We hope to hear from you!

      Verified purchase
      Customer ServiceStaffBillingTransparency

      Reviewed July 26, 2026

      Before you took my case I was paying $830 per month to the IRS. The first person I talk to told me you could help me. Instead my payment is now $911 per month. Not exactly the help I needed. Very little communication and updates during the process. I could have Spoken to the IRS directly and got the same results without your fee.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Hello, Gregory. An increase in tax balances can certainly occur when past due tax filings are brought current, which was the case in your circumstances. As such, our team filed your past due tax returns and were able to include these balances in your new installment agreement.

      While it seems this wasn't the outcome you were hoping for, these were the services our team was contracted to provide, and we're disappointed to hear that they have fallen short of expectations.

      If you would like to discuss this information with our team, you may contact us at tdncares@taxdefensenetwork.com for more information.

      Verified purchase
      Contract & TermsStaff

      Reviewed July 26, 2026

      I'm writing to express my strong dissatisfaction with the service I received from your company. I hired your team to help resolve my tax situation, but in the end, my tax issue wasn't resolved at all, and I ended up having to pay the full amount owed anyway.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Teresa, our records indicate that our team was able to establish an installment agreement, specific to your circumstances, that protected your assets from aggressive IRS action. While this resolution seems to match the services our team has provided to you, you seemed to have expectations about a reduction in your owed tax balances

      Unfortunately, our team cannot and does not remove validly acquired tax debts on behalf of our clients. We can, however, help you negotiate an agreement or outcome that best matches your financial and personal needs. This is what our team accomplished during your time with us.

      We are sorry to hear that this service outcome has fallen short of your expectations. Our team aims to check in with our clients at multiple stages of their services to ensure they understand the resolution we are working towards.

      Thank you for your feedback and for providing this opportunity for us to better address similar concerns in the future.

      Verified purchase

      Reviewed July 24, 2026

      I do not know what is going on with my tax resolution? I got a message about fines and penalties being suspended? I do not know what that means? I need to know what is going on with my tax resolution, now! If don't here from someone soon, I will turn this over to my lawyer!

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Hello, Richard. We are sorry to hear you were confused about the status of your services. Our team strives to make ourselves available to address any client concerns that come our way.

      Our records show that our team has had an opportunity to speak with you about this recently, but you may always contact our team directly at tdncares@taxdefensenetwork.com if you have questions or concerns about your services in the future.

      We look forward to establishing a positive outcome to your services!

      Verified purchase
      StaffBilling

      Reviewed July 24, 2026

      Tax Defense Network has been great. The rep was really good. The only thing that we have an issue is that we need to change the credit card. But they've been very patient and professional. They answered all my questions on time and there was no runaround.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Thank you for your kind words and this incredible rating for our Tax Defense Network team and services. It's truly been a pleasure working with you!

      Verified purchase
      Punctuality & SpeedStaffBilling

      Reviewed July 20, 2026

      Best experience ever. Zachary was awesome in getting me connected to a specialist to review my tax history. Sarah, who managed my case, made instructions very clear and communicated very promptly / precise. Finally, Dee has been tremendous in understanding financial hardship and leaves me feeling peaceful regarding my payment plans.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      It's always a pleasure to know that our team members have left such a positive impression on our clients. Thank you for choosing Tax Defense Network to assist you with your tax concerns. It's been great working with you!

      Profile pic of the author.
      Customer ServicePricePunctuality & SpeedRates

      Reviewed June 30, 2026

      We called TDN and explained our Tax situation thoroughly, from unfiled returns to a need to electronically file 2024 for college tuition aide purposes. The return was already filed but hadn't showed up on the IRS system. We were told that TDN had its own portal to file electronically, it did not. We were told that we could submit our unfiled, yet completed, tax returns and they would also file them through that same portal. We had a substantial tax debt that also needed to be addressed; it wasn't. We were later told they could only file the returns if they prepared them, which, of course would've cost a few thousand more than the original price quote. A month past yet they had still accomplished nothing, especially the filing the 2024 (already) completed return.

      I finally made an appointment without a local IRS office. Within one hour, we submitted all the unfiled returns and got the entire existing tax debt eliminated... at no cost. Tax Defense Network accomplished none of the tasks we originally requested and were assured they could. We are currently seeking a full return of our money from them but have only been offered 1/2 of what we paid to this point ($1,815). I've had a very difficult time contacting them by phone and through emails, sometimes taking days to be returned. Not only would I not recommend TDN, but I would actively discourage anyone from doing business with them.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      While our company has methods of communicating with the IRS that are not available to the average taxpayer, it seems there were some miscommunications. Our team will only prepare and represent ourselves as preparers of a taxpayer's returns if our company prepares them. This is not unreasonable and is in coordination with tax preparation procedures and policies.

      IRS processing times are not within our company's control, but we can certainly understand how they can change our client's perception of their service experience.

      Despite these service concerns, we are glad that this information was brought to our attention so we could work to resolve it. If our client has remaining questions or concerns, they may contact our team at tdncares@taxdefensenetwork.com for further assistance.

      Verified purchase
      PricePunctuality & SpeedLoan Process

      Reviewed June 30, 2026

      I loaned a person a lot of money. I worked at Ford for 30 years, and I always kept it. I had it directly taken out of my check, and it was always tax-deferred. After I retired, I put it in an annuity. Then this person asked me to loan her money to four different people, personal support on her behalf, and I took out $300,000, all my annuity, my life savings. It was tax-deferred; taking it out, I got penalized $100,000 in taxes. I paid the taxes except for about 20-some thousand dollars. That's where the IRS and the state of Ohio come in.

      I went with Tax Defense Network, and as of now, I am not very satisfied. What they have done for me is charge me $3,900, and I'm not sure exactly. They didn't get my amount lowered. They're waiting on the Attorney General to send me a letter saying that the money is due; only then, after that, will they try to get installments from me. If they can't, how are they going to get the money? I don't have it.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Gary, we see you have questions about the services our team has provided to you. While our team has reached out recently regarding the conclusions of your federal and state tax services, we are also available to discuss any remaining concerns you may have.

      Please feel free to contact us at tdncares@taxdefensenetwork.com for further assistance.

      Verified purchase
      Customer ServiceSales & MarketingPrice

      Reviewed April 5, 2026

      I owed taxes and got ahold of Tax Defense Network right away. I Googled, liked their name and called them. Most of the people I talked to were very nice. Some people are hard to get ahold of, but with the way the world is today, it's not surprising. I've been in sales forever and the lady that was in charge of my case was a little sharp, but she wasn't warm and fuzzy. When someone's in sales, they should be. People want to talk to somebody really nice. The men were great, but the lady could be warmer and fuzzier. Other than that, she did her job, even though she kept asking me for taxes that I've already done and sent her. I would go through so much stress worrying about it and of what's going to happen.

      Tax Defense Network placed me on a non-collectible 'cause I'm on disability. I had to give them power of attorney, then they told me I had to do it again. I said, "I already did it." It got frustrating. Besides that, I've got them half paid off, and I hope to pay them off this week. Hopefully, what they did doesn't just dissolve and whatever they did sticks. I want to be clear from the IRS coming and taking my couch and my bed. I still get anxiety over that. Tax Defense Network took a lot of money off. I don't know if I could have gotten it cheaper somewhere else, but it was not so bad I didn't do it. I don't know if I would refer them though.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Thank you for taking a moment to rate your experience with our Tax Defense Network team. We appreciate your feedback, as it is helpful for our team to improve our client's service experiences in the future.

      It's been a pleasure working with you to address your tax matters!

      Please feel free to contact us at tdncares@taxdefensenetwork.com if you have any remaining questions or concerns about your services.

      Staff

      Reviewed April 5, 2026

      Tax Defense Network helped resolve a very stressful situation. I highly recommend them.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Thank you for taking a moment to highlight your experience with our Tax Defense Network team and services. It's been a pleasure working with you and we are thrilled to have earned your recommendation!

      Verified purchase
      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

      Reviewed March 18, 2026

      I hired Tax Defense after several calls with accountants and tax professionals guiding me to just settle and set up a payment plan with the IRS. My call with Tax Defense went differently. I decided to move forward with them and it was clearly the right decision! The tax professional I worked with, Constance **, was nothing short of a miracle worker. She got to work and just a few months later, my tax issues were resolved amenities had a significant refund sent back to me. It was a huge turn from what the others claimed was the best course for me. I am extremely satisfied with my results and it was a pleasure working with Connie **! Wow!

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists.

      Thank you for your business!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed March 12, 2026

      TDN was very courteous and helpful. They quickly reviewed my taxes and was able to file and obtain a reduced fine. I was completely satisfied. I would recommend TDN to anyone requiring tax assistance with back taxes.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      It's always a pleasure to hear we've earned our client's recommendation. Thank you for your business and for choosing our team to assist you with your tax matters, Wayne!

      Verified purchase
      Customer ServiceStaff

      Reviewed March 9, 2026

      Just about a year ago, I was receiving some very strong wording from the IRS, I reached out to different platforms, I received a phone call that next morning, I met Mr Gavin **, and from our initial conversation, he walked me through the steps, introduced me to John ** and from there, everything came together, from what I owed it was amazing what Tax Defense and their team did for me, I'm forever grateful, they truly saved my life.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

      Customer Service

      Reviewed March 5, 2026

      So far worthless. All they did was prolong the inevitable. Terrible follow up that took days if not weeks. If you want to throw away 6000 more dollars. Go for it. You might as well go your own. Good luck. Nobody has your back.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Philip, we were disappointed to receive your feedback regarding your services but are glad to have had the opportunity to speak with you and begin working towards a better experience for you in the future.

      If you have any other questions or concerns, we ask that you contact us at tdncares@taxdefensenetwork.com for additional assistance.

      Verified purchase
      Customer ServiceStaff

      Reviewed March 4, 2026

      While I had another company, their communication was very poor. Tax Defense was good with their communication when I tried them. I didn't know what was going on and they helped me with the IRS taxes that I owe for a couple of years. The rep communicated well, which was what I was looking for. She informed me of some things, and dealing with her was great. But I filed for bankruptcy and my program has been stopped for now. So, no resolution has been made.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      Hello, Samantha. We certainly appreciate you trusting our team with your tax matters, given the circumstances. It's been a pleasure working with you in the best way that we could.

      Should things changes, please feel free to contact us at tdncares@taxdefensenetwork.com for further assistance.

      We wish you well!

      Verified purchase
      Staff

      Reviewed Feb. 24, 2026

      I was in a bind. I sought help from Tax Defense. They did some tax preparation and worked with the IRS. They were very helpful, and they were good to work with. I got along fine with their reps. I was satisfied with their work.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We're happy to have provided you with such a supportive experience. Thank you for trusting our Tax Defense Network team with your tax concerns!

      Verified purchase
      Customer ServiceStaff

      Reviewed Feb. 19, 2026

      I had a great experience with Tax Defense Network. They helped me with a little of everything, tax preparation, and helping me review past taxes that I didn't know I missed. The enrollment process was very easy. It was just a matter of going through a phone interview, understanding what the process was gonna be. They eliminated fears of getting a lien against personal accounts or personal assets. So, it was a great, very easy, and straightforward process.

      Thanks for your vote!
      Tax Defense Network
      Response from Tax Defense Network

      We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. Thank you for your business and this incredible review of our services and team!

      Verified purchase
      Customer ServiceContract & TermsPricePunctuality & SpeedMaintenanceTransparencyCommunication

      Reviewed Feb. 16, 2026

      From 2018 forward, I had two years that was a mess of business and personal taxes, so we needed Tax Defense Network to go backwards as well to fix from 2015 forward. It was all straight. I had 38 people involved and they would ghost me for months because of turnover. I wouldn't get told that they were not working for them anymore, so I went back and did a tracking of who I communicated to and how and what we said and who was responsible for what. I got dropped too many times for several months at a time with no contact. I would have to call and get ahold of the highest ranking person that I possibly could, and I had to do that no less than five times to get put back on track.

      We had to start back from square one because they said, “I have everything.” And they'd say, “Here. It's done.” “No, you don't have everything. You didn't go back through.” I had a nightmare and I am not exaggerating by one person, because I had 38 people working on the case that I had to go through to get 5 years. That's not the excuse. They had everything that they required, and I would work diligently. I have my master's in business, so I know what they need when they ask for it. And they were given that and more in great detail with itemized spreadsheets and all the attachments included. They would get a table of contents, then they would get each attachment individually, and I would give them an itemized explanation of everything that they asked for. It's not like there was disorganization that it was difficult, made it difficult for them to complete. That wasn't it.

      We left Colorado in 2020, meaning there were no taxes to be done and our business was closed in 2020. I was never told that the 2020 taxes were yet to be done until Heather found out in 2024 or 2025 that Tax Defense isn't licensed to do Colorado. That cost me massive fees and late fees etc. because unfortunately, I relied on Tax Defense Network to communicate with everybody this is what I'm told. $8,000 is what the debt should have owed. It's now over $36,000 and they have sent me to collections. That's just from a lack of communication.

      I had one person in the final hours who was the only person who stuck with me to finish it out, and her name was Heather. She is the only reason that my accounts are complete. She is the only one that I will give an absolute positive 5 stars because she told me the same thing that everybody else had said prior. “I'm not going anywhere. I'm not going to drop you.” She did not drop me and did not go anywhere. We finished it. We should have had it done in 2019 and it took until just a few months ago. We kept having to add years and add years, so 2019 to 2025. It was a nightmare, a lot of lost sleep, so I cannot give Tax Defense positive stars.

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      Tax Defense Network
      Response from Tax Defense Network

      Hello, Mary. Our records indicate that our team has worked with you since 2018 on a variety of services, many of which were tax preparations. As filing compliance is needed to establish your chosen resolution, any delays in completing returns will ultimately push back our completion dates as well. This, of course, fails to include the additional time that any added services may take.

      We are disappointed to hear of your dissatisfaction with your service experience but are happy to hear that we were able to turn things around during your final contract with us.

      Your feedback is important to us and will certainly be reviewed internally to determine how we can improve our processes in the future.

      If you would like to discuss any additional information with our team, please feel free to contact us at tdncares@taxdefensenetwork.com for additional assistance.

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      Customer ServicePunctuality & SpeedStaffBilling

      Reviewed Feb. 12, 2026

      I received a letter from the IRS that I had a couple years of returns that had not been filed, so they were trying to put liens and levies on me. I hired Tax Defense Network to help resolve the issue since they had good reviews. I got on the phone with them then they asked me for a credit card number, which I gave them. After that, I didn't hear from anybody for a long time and I had to reach out to them to ask what were they doing. In the meantime, I continued to receive letters from the IRS. I finally got assigned to an agent and her name was Jane. She was handling my case, but she really didn't do anything. Ultimately, the IRS ended up putting a lien on my bank account and they took all of the funds I had in my bank at the time.

      During this time, I was going through a brief period of unemployment, so I didn't have any money at all. And it was because Jane was not doing what she was supposed to be doing. She said she was faxing a power of attorney and these different things to the IRS to let them know they were handling it, but the revenue officer at the IRS was telling me that they got nothing. So, even though Tax Defense Network told me not to talk to the IRS saying that it was better for them to handle all communications with the IRS, I had to speak directly with the revenue officer, and I was able to get him to release some of my funds back to me. But it was something I shouldn't have had to do if I was hiring Tax Defense Network to do all this for me.

      So those positive reviews about them were not accurate because aside from my horrible experience, I later discovered that they had a lot of really bad reviews as well. Right now, I still have Tax Defense Network because I was already entangled with them with all of my stuff. I also asked them to file my taxes for last year, which I did with them and I continued paying them. Everything's okay with that, but I'm still dealing with the IRS. Other than that, my agent, Jane, eventually got fired because she wasn't helping her customers and the next person I worked with was Mabertine. So far, I haven't heard from the IRS in a while, so I don't know what she's doing.

      But one of the things that they promised me before I signed up with them was that they would be able to negotiate a lower amount than what I owe. Then after I signed up with them, they kept telling me they couldn't do anything to reduce that amount and that I was going to have to pay the same amount to the IRS. I regret ever finding Tax Defense Network and I would tell my friends to stay away from them. They made everything worse for me. It seems like there are a lot of similar companies that are doing the same sort of thing and you'd be better off if you just do everything on your own.

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      Tax Defense Network
      Response from Tax Defense Network

      Hello, Dominic. We take the concerns of our clients very seriously and have looked into your statements regarding delays in contact and have not found that your onboarding process or communications took more than the standard 1-2 business days. If an alternative timeline was provided to you, this is a matter we sincerely apologize for as we understand that awaiting a call that does not come can be frustrating.

      There seems to be some confusion regarding the progression and status of your services, as it appears your last service contract ended with our company some time ago.

      If you have questions about the completion of your tax preparations or previous services, please feel free to contact us at tdncares@taxdefensenetwork.com for further assistance.

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      Customer ServicePriceStaff

      Reviewed Feb. 9, 2026

      The IRS was about an inch away from coming in on me. My girlfriend did the research and sent me Tax Defense Network's number. Enrollment required a lot of paperwork, a lot of stuff I couldn't do because I was in a big truck driving around, then when I was home, everybody was closed. The rep, Dimitri, was very nice and professional, and she's been working hard. I sent her a bunch of stuff again and I get an email or a text from Dimitri. While I would appreciate a faster response, she's busy with a lot going on. I should have less money owed, but Tax Defense Network is only doing by law what they can. I'm still ineligible to pay status and then a three-and-a-half-year process, and it's been fun. I'm happy so far. I recommended someone and he's currently in the process of getting hooked up with them.

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      Tax Defense Network
      Response from Tax Defense Network

      Richard we're happy to have been your choice of tax resolution specialists and are honored you chose to recommend someone to us! Thank you for your business and this wonderful review of our services.

      Feel free to contact us at tdncares@taxdefensenetwork.com if you have any remaining questions or concerns.

      Verified purchase
      Staff

      Reviewed Feb. 3, 2026

      The first rep I worked with was slightly unresponsive, but the one who then took over that completed the work, I'd highly recommend. She was very thorough and efficient. She was really good. I would recommend Tax Defense to others as well.

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      Tax Defense Network
      Response from Tax Defense Network

      It is truly a pleasure to see we've left such a positive impression on you. Thank you for your kind words and for providing an opportunity for us to turn your experience around!

      Customer ServiceSales & MarketingBilling

      Reviewed Jan. 9, 2026

      Don't waste your money. These people are cons, they will push your process out for a year or two. At the end they was settled for a payment plan that you can do on your own. Very hard to get them on the phone and don't respond back to emails. You can contact the IRS yourself. You can negotiate with the IRS yourself. These scams are not needed. Jwana ** is a person that assigned to me. Don't waste your money.

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      Tax Defense Network
      Response from Tax Defense Network

      Laval, as our team has had the opportunity to discuss with you in the past, we understand the outcome of your services was not what you were expecting. However, our company must abide by all IRS processes and procedures and when an ability to pay is evident, without extenuating circumstances, there is no reason for a taxpayer not to do so. While our team did everything possible to establish an arrangement that was affordable for you, we understand that your expectations exceeded the work our team could provide.

      If you would like to discuss this matter with our team, you may contact us at tdncares@taxdefensenetwork.com to be connected with a team member.

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      Refunds & PayoutsStaffBilling

      Reviewed Dec. 31, 2025

      At the time I got Tax Defense Network, I thought they were better qualified. But I'm not the happy camper they think I am. They had me in a deferment plan. The debt is over two years old and they claimed that it's almost to the point where they can't collect on it. This time around, they should have been able to get me a tax forgiveness, but they keep saying I'm not qualified for it. I'm being double-charged with tax because I'm paying them for the same thing I paid for two years ago. They're not worried about my concerns and keep telling me what they did. I'm not satisfied with them at all.

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      Tax Defense Network
      Response from Tax Defense Network

      We understand wanting to measure the length of tax debts by the year they are associated with, but it is best to compare when the debt was actually assessed. Our team would be happy to discuss your collection statute expiration dates (CSEDs) and the resolution options provided by our company to provide a more thorough understanding of the services our team has provided to you.

      You can expect to hear from us very soon about this matter!

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      Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

      Reviewed Dec. 23, 2025

      Tax Defense Network has been a very good experience. Everyone that I've worked with was incredibly helpful. They answered my questions right away and apologized if they didn't get back to me on the same day. I was a little uneasy working with someone far away. But I'm not working with just one person. I'm working with a bunch of people and doing the bookkeeping as well. They have a really good salesman named Ryan that talked me off the ledge and I feel a lot better about making the decision to do that.

      I'm more at the beginning of the process. We finished reviewing what my tax person had done and they found it to be correct and explained why. But it really took a lot of time for me to talk to another accountant who does wine taxes for people in the wine industry and she's the one that explained to me about filing accrual instead of cash. I brought that back to Ryan, who worked really hard on getting all of my questions answered.

      I'm now at the stage of waiting to talk to somebody about that amendment and about moving forward. There is also a lady that I need to send my statements to and I haven't had a chance to do that yet.

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      Tax Defense Network
      Response from Tax Defense Network

      We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. It's truly a pleasure to know that we've left such a positive impression on you.

      Thank you for your business and for highlighting your experience with our Tax Defense Network team!

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      Customer ServicePunctuality & SpeedStaffBilling

      Reviewed Dec. 23, 2025

      My anxiety was all over the place and Tax Network helped me out. I needed help because I owe the IRS a lump sum of money. The IRS had sent me a letter talking about levying stuff, wage, garnishment, and I can't do those. So, that's why I was reaching out.

      When I reached out to Tax Network, I spoke to a guy named Harold, who was very informational and understanding. He explained the process and answered my questions. He was very consistent with the time that he told me he would reach out. And he told me that if I had any more questions, even though he's gonna be dealing with someone else, to feel free to reach back out to him. I felt that that was very nice of him. 'Cause that was definitely going over and beyond the duty. I feel satisfied with my selection.

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      Tax Defense Network
      Response from Tax Defense Network
      Our team is truly grateful to have been your choice of tax resolution specialists. It's wonderful to hear we have left such a positive impression on you.

      Thank you for your recommendation, business, and kind words for our Tax Defense Network team!

      Verified purchase
      Staff

      Reviewed Dec. 19, 2025

      I needed my tax filed and found Tax Defense Network online. They prepared my tax returns and the process was fairly easy.

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      Tax Defense Network
      Response from Tax Defense Network

      We are thrilled to hear of your positive experience with our Tax Defense Network team. Thank you for your business and this truly stellar review!

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      Tax Defense Network Company Information

      Company Name:
      Tax Defense Network
      Address:
      9000 Southside Blvd, Suite 11000
      City:
      Jacksonville
      State/Province:
      FL
      Postal Code:
      32256
      Country:
      United States
      Website:
      www.taxdefensenetwork.com