ClearOne Advantage Reviews

Update: Funny enough, I looked at my email and Google review this morning and still haven’t seen any response or acknowledgment that my comment or email was even looked at. What’s interesting is that I did notice you took the time to respond to other people’s comments just two hours ago. So, I know you saw mine. Very interesting. ZERO Stars if I could.

We have been very happy with ClearOne. We recommend this company to help people. Awesome to work with people. The people are very understanding. Do what it takes to have them create a great terrific result that provide every thing you need to accomplish your results.

I recently spoke with Claire on how long my program is going to be before I ended it. With her help we came to the conclusion that I can end it in October with the monthly payments I’ve been putting in. We sent multiple emails back and forth to come up with calculations for this and she was super helpful in all of it.

I had to call your company to tell you that my contract has been paid in full and to Stop withholding any more payments from my Auto Pay. During that call I had to tell you to make the Final payment to Capital One. Then, I had to follow up again to find out when I would receive my overpayment. I was told that you were waiting for the final payment check had to clear, since the first check Bounced. I should not have been to one telling you how to do your job!

ClearOne was very helpful. Going into this program I had a lot of questions. They were very patient and explained everything to me. We were told what to expect when settling debt and upping your draft to cover certain settlements. We were able to graduate from the program early. Thank you ClearOne.

Satisfied with the results of my conversation with their management team.

This started out with me sending a doable amount of money every month. But every time they reach a settlement they want more cash. I will continue with the program only because I am too far into it to back out now. But if I had it to do over again I would have just filed bankruptcy. This program may work for some people but for me it has been a nightmare. Basically what I am saying is if I would have had the kind of money they want I would not have needed them to start with.

Customer Service is Horrible once they have you!! I can never get through via email or phone call and no one ever calls me back or responds to my emails! I have been with them for a year now, if you think after some of your debt is paid off you will be able to settle more without paying more think again! I am trying to get a debt settled that was not in the original negotiations because I'm worried about being sued but they could not guarantee anything and of course wanted more money just to negotiate!!

I joined ClearOne Advantage on February 14, 2024, after speaking with a representative who assured me that if I stopped paying my credit cards and enrolled in their program, my credit would go down temporarily but recover within 6 to 12 months. They promised not to take fees until they had successfully settled accounts. That did not happen.

I spoke with Jeremy ** and he was one of the best customer service reps I have ever spoken to. I really, really need this so I hope that by calling this number from the only piece of mail that I got that day really was a sign of fate! I have never done anything like this, I was really thinking about just letting everything go into collections so I would have money to take care of my family with what little money that we have left but Jeremy made me feel like there was hope! I just started, so they have just started "negotiating" so I can't say whether it's really working or not but I pray it will. I will update once I know what way it's going. But I can thank Jeremy at least so far for the wonderful phone call. The rest now is up to them to keep their promise to me. Please do. Marcia **, Kids & Titan.

Total scam. I ended up settling my own accounts after they collected the fees but didn't negotiate any settlements. Would never recommend!! Communication with this company is terrible. As a consumer, just negotiate your own deals with creditors.

Horrendous experience. Was lied to by Noah. I have been paying Clear One a few months now. My fico is down 180 points, credit trashed, and Chase still says I owe them in full. One of the worst decisions I’ve made in my life and no clue how I will recover at my age. Stay away.

I thought this program sounded too good to be true, but I was wrong. This program has been such a relief for me. I felt supported throughout the process. They answered all of my questions and concerns. They worked around my hectic work schedule. I am especially grateful for the consolidation!

I was unclear of a charge they were enrolling me in, so I accepted it. It was a medical charge I had no idea about and had insurance to cover at the time. I'm enrolled in less than 10k total. Every debt collectors I talk to said they have not been in contact with them and even if I do pay through them it will stay on my credit score. So I wanted to cancel and pay collectors directly. They had taken more than 2k over the past few months and none of it has gone to my debt. It all goes toward their "service." So I can't get a refund and not a dime had gone to my debt... This had been the biggest con ever. I could have paid that toward creditors and raised my credit score. But now it seems like I just paid for nothing.

The rep I encountered was very nice and professional. However I feel that there was misleading information to trick me into joining. I am really not sure how the program works and it’s been almost 3 months. The portal doesn’t show anything but payment history. I only picked one account to be apart of the program. Also I feel the fees they charge are ridiculous.

They are not at all transparent with the settlement fees you pay. I'd been better off not destroying my credit and to pay the little debt that I had using tax return as they didn't settle the biggest one. Makes me sad my credit's destroyed and I'm paying just as much by the time I pay the fees. Aadlynim not trapped for another 2 years. I've been in the program for just over a year.

The agent was very pleasant to talk to. He explained everything that needed to be explained. He didn't Talk down to me or was not condescending. He was an excellent agent and I'm very satisfied. He also answered all of my questions without hesitation and he had a lot of knowledge.

Chris was professional and very helpful. He was able to get our credit card debt down substantially. This will really help us out for future. He was polite and professional. Would recommend him for future clients. He was able to add on my husband information also. I’m hoping this will help us get debt free. He took his time and explained the details to us.

It is my judgement that Kaycee ** is an outstanding agent of Clear One Advantage. She demonstrated an exceptional knowledge of what the company had to offer. Not only was she patient but made sure I understood each phase as we went through the program. Thank you again. Great Job!

I spoke with Carey and he was very informative of the process, and answered all questions thoroughly. All of the information he explained was in the paperwork he emailed to me, and it helped me understand the process better. I look forward to working with this company to help me with my debt settlements.

Awesome experience! I had my doubts about the program but everything was explained clearly to me and now my doubts are gone! Excellent service! Customer service is amazing and I will definitely recommend to everyone I know with debt problems! Thank you so much for this program, it’s amazing! Has to be the best program I’ve ever heard about!

Amber was great!! Took a long time to get enrolled but she was understanding and really helpful and we finally finished up! Amber thank you for your patience. I’m mostly grateful because I’m always busy. I think I had the longest enrollment but it was worth it. Thank you

Don did an amazing job taking the time to make sure all of my questions were answered clearly. I would definitely recommend him and I am trying to think of anyone I know that might need your services. I would be glad to send them your way. Until then I can't wait for the program to start so I can get this debt under control.

My experience was superb and very, very very warming, knowledgeable, understanding, professional, and friendly in depth had a great time with the representative counselor and would recommend her to friends and family. Just a great job. explain every aspect of the company explain the depth the contract and how it works and what to look forward to having knowledge on how to improve my credit status.

Amber is absolutely awesome. She did a perfect job helping me get exactly what I needed done. I am definitely going to be recommending this to all my friends so that they can get help. Just like I got especially recommend Amber. She was very helpful and was able to explain absolutely everything about the program and was able to give me recommendations on what would work best for me in my situation.

I’ll start by stating Latavea is a treasure and you should do everything in your power to keep her happy and make sure she never leaves you. All my issues are with your program. If not for Latavea, I would not have enrolled. I realize these issues are industry-wide, I have rejected dealing other firms with higher customer ratings than you. It is bad business not to give customers adequate time to review the lengthy and convoluted signing papers. Even when signing, the document skipped directly to required signatory spots so that I had to scroll back to read what you are asking me to sign.

Explained everything in detail for total understanding of how everything works. Great communication. I look forward to feeling like I can breathe again. Thank you so much for taking the time to explain and set up my account. I would recommend the program to anyone who is looking to get out of debt.

The customer rep was knowledgeable and friendly. Everything involved with the process was thoroughly explained. All documents were signed electronically. I was given instruction as what to expect in the future. I am waiting to see if the creditors are agreeable to the terms of the settlement. I do not anticipate any problems. I am appreciative of the legal protections offered from the program.

The agent Isaiah ** has been very professional and helpful and has had great follow through. He answered all of my questions and was able to find something that works for me and ensure we included the creditors I wanted to include. Thanks for making the process so easy for me.

Mathew was very professional. He listened to our situation and advocated/supported a mutually agreeable immediate solution plan. My wife and I feel relieved that we now can afford making a single monthly payment to resolve $100,000 in credit card debt by eliminating $240,000 in interest over a 48 month period.