ClearOne Advantage Reviews

When I use the e-mail method to communicate with Clear One, the representatives take the time to do a lengthy response to address all the issues. They make me feel like they understand my sense of urgency. Very informative. They seem to take a real interest in my case.

We have been very happy with ClearOne. We recommend this company to help people. Awesome to work with people. The people are very understanding. Do what it takes to have them create a great terrific result that provide every thing you need to accomplish your results.

I recently spoke with Claire on how long my program is going to be before I ended it. With her help we came to the conclusion that I can end it in October with the monthly payments I’ve been putting in. We sent multiple emails back and forth to come up with calculations for this and she was super helpful in all of it.

ClearOne was very helpful. Going into this program I had a lot of questions. They were very patient and explained everything to me. We were told what to expect when settling debt and upping your draft to cover certain settlements. We were able to graduate from the program early. Thank you ClearOne.

Communication has been scarce and when I do manage to get someone they either reply late to the online message or do not understand what I am needing therefore did not make the appropriate change needed in time. And now I am receiving a text message about how I missed a payment which was communicated about. Customer service does not help and are very hard to understand as well.

DO NOT DO BUSINESS WITH THIS COMPANY. In two months they took over $1200 dollars from me and only paid $265 towards my debt. I have attached the details of all the money they took. I was told their fees would be taken after my accounts were SETTLED, not an agreement. I still have my debts and they have scammed and taken my money. The supervisor by the name of Michelle contacted me after I left a review to tell me if I would have taken my money out of my account before I canceled I would have received it back. But since I canceled it they took it and paid towards more fees. This place is a scam. I am a mother trying to improve my situation and this company made it worse!! Learn from my mistake and do it yourself.

Terrible company to work with, was on hold for hours today 12/02/2025, got hung up on multiple times, had to call back on hold again. They included another account that I didn’t authorize, so that account was closed. They denied it was them said I needed to contact creditors. Waste of time, but they did say that I could add money into my account if I wanted. WASTE OF TIME AND MONEY, DO NOT DONATE TO THEM.

Customer service is like talking to a 3rd grader. Trying to login using the codes sent to your email address is hit and miss. And try finishing this experience rating when they ask for a receipt! WHAT?

My first settlement with one of my creditors under ClearOne’s program was exactly what I had expected when I joined: time was given to me to get money into my account, I was offered a settlement of 60% of the debt and was able to pay it off within 6-7 months. Unfortunately after this things went downhill. I received a text about another settlement offer but when I called to inquire, I was told this must have been a mistake because I did not have sufficient funds in my escrow. Later I learned that one of my creditors had very quickly turned two of my accounts over to a law firm, and the “competitive” offer both had for me was 80% of the debt. I had two different representatives working with me trying to get me to put “a little more funds” into my account.

I've been using ClearOne for 9 months. I didn't realize when I signed up that the only way to get any kind of settlement offered is to increase what I'm paying in. That was not made clear when I was sold on the idea of signing up. Secondly, in the 9 months I've been involved, I've never been able to log into the company's convenient portal consistently. Third, I've gotten calls on more than one occasion where the person's information was wrong in some consequential way. Like creditors that did not exist suddenly appeared in the system looking for settlements. Or my automatic draft almost doubling in size without my authorization. There seems to be too many moving parts for them to handle and it all makes me concerned about the decision I made to go with them.