Check 'n Go Reviews

I had a payday loan out with check and go for $300. It has been paid back and I went to reload because the website said would you like a new loan? I forwarded all the required documents. My bank account had $5000 in it everything is cleared and I was told I will not be able to loan for 10 more days so I inquired with Customer Service their website said they would be in touch with me with him one hour five hours later I heard nothing from him so I called. I escalated the call to a director of Customer Service named Jose who proceeded to tell me that there’s a cool off.

I just looked at my loan payments which are ridiculous. This is highway robbery for a 2300 dollar loan. I would have never did it if I knew how much they were going to charge me that much interest. Smh.

Great customer service along with letting customers know they have a sense of humor as well... Everyday people as God made us. Very appreciative as to how my aunt who I caregive for is treated and myself included. All are appreciated! Lee for Sandra.

Thanks for denying me loans when I always paid you off. What a joke. I would not recommend this place to my worst enemy. Don't go through this company. There are better ones out there who actually care about helping you.

Called the Portage Check n' Go office over a month ago. Decided against the loan. Thank God. Now some lady whose name sounds like Sabine, and her cohort Nicole..we they've now called me over 54 times!! Day and night these 2 gutless wonders call and call and call and call. Today is 55 times! Leave me alone. Harassment to the max should not be allowed from these 2. Leave me alone. Don't call. Go away. Thank you so much. Seriously?

Desperately needed a loan and I have poor credit. Got one through them. Payments are outrageously high. There was no negotiating with them to lower payments. Called customer service, who are terrible, and ask for payoff amount. I've made 3 payments however my balance has gone up. Biggest mistake of my life. :(

I’ve been working with Check and Go for a while and it’s been a rapid declining customer service and following through on closing loans. I would definitely stay away! On the phone today I was on hold three separate occasions for an hour each and never got a hold of anyone.

Terrible website. You need to apply 2-3 days before you need the money in your account. When they ask for your bank statement, you'll want to upload 8 different screenshots and documents in 3 different types of files. Good news is by the time they send the stuff to sign, you don't need them anymore.

Want to say thank you for the great customer service that you provided to me today. Love your energy. I felt as if you were a long lost friend the way you made me feel comfortable in your store. Teresa ** love your smile. Great personality. Keep up the great work.

They take forever to close out paid loans. I paid over a week ago and it’s still showing up as an open loan. Customer service takes forever and isn’t of much assistance. Advance America is way better. They close out your loan the same day you make a payment and you can take out another loan that same day.