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Check 'n Go

Fremont, NE

Check n' Go
Overall Satisfaction Rating 1.38/5
  • 5 stars
    11
  • 4 stars
    4
  • 3 stars
    4
  • 2 stars
    9
  • 1 stars
    163
Based on 191 ratings
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        Check n' Go Reviews

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        Page 1 Reviews 1 - 10
        Rated with 5 stars
        Verified Reviewer
        Original review: Nov. 21, 2019

        Jennifer, at your Plainfield store, is always polite and professional. She is very efficient and can answer any questions I may have. I'm always treated with respect. It's nice to see the same person at your store when I come in once per month. For a while there was someone new every month. So, it's nice to see Jennifer every month.

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        Rated with 5 stars
        Verified Reviewer
        Original review: Sept. 28, 2019

        I have used the Germantown, WI. location a few times and the experience has always been fantastic. Penny has made the loan process, quick, easy and painless. She is always, polite, professional and friendly. You are never charged a fee if you repay the loan early. Penny is wonderful to work with, she makes sure that you understand the process, makes sure that you have the amount you need and that you are comfortable with the repayment amount. I highly recommend the Germantown location and ask for Penny!

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          Rated with 5 stars
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          Verified Reviewer
          Original review: May 16, 2019

          Check 'n Go on Henry Street in Muskegon, MI has always been there for me. They are courteous and professional, with a smile. :) The finance charges are the lowest I have found. I recommend anyone who needs a cash advance to go there, you won't be disappointed!

          6 people found this review helpful
          Rated with 5 stars
          Verified Reviewer
          Original review: May 6, 2019

          So I took out some online payday loans in the past, but this review is of the most recent experience. I actually think Check 'n Go did a fairly good job with my payday loan. I took out 100 dollars and paid back 117.64 after a little less than a month. The only thing I find strange about the experience is that I was never emailed a payment confirmation. I actually had to purchase a domain to gain access to my email on file. So overall that was kind of a bummer. But at the same time, now I have another domain name. So yeah.

          I read online somewhere that payday loans are not a long term income solution, which is true. However, I feel like this same description applies to ANY loan. For me, the payday loan was a way to get money when I was broke, have some cash, and then pay the bill for it later. In that sense, the payday loan worked for me. The online experience, however, did leave a bit to be desired. The FAQ on the website is very incomplete and doesn't describe the process for repayment very well and the website also doesn't list dates of past loans or their repayment dates.

          I was also actually billed 2 days after my scheduled pay off date. This may not seem like a big deal, but it kind of was, because I had to buy absolutely nothing for 2 extra days. But overall I'm giving Check 'n Go 5 stars because mostly if you are smart about how you log in and sign up, with a permanent email you will always have access to (unlike how I did it), the experience is a pretty good one. I'd recommend this service to an extent, but if I did it again I'd go to a loan location and not online.

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          Rated with 4 stars
          Verified Reviewer
          Original review: April 17, 2019

          Always get very good service at the location on 821 Coliseum Blvd. Suite 3. ** is very helpful every time I go in. Very professional and very knowledgeable. It is not the closest to where I live but I go to the other location because of ** and the service is give the customer.

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          Rated with 1 star
          Verified Reviewer
          Original review: Dec. 23, 2019

          I received a loan from Check 'n Go on 11/29/2019. The loan was to be paid in full on 12/13/2019; however, I paid the loan in full on 12/6/2019. On 12/23/2019, Check 'n Go had not reported my loan to the DPP as being paid in full therefore, the loan was still showing as being open and unpaid, even though I received an email from them with a pdf of my loan documents stamped "Paid in Full 12/6/2019". It was only after I discovered the error and called them that it was released. It should not have taken 17 days to get this resolved on my end. The customer service agent I spoke with was unapologetic and arrogant and did not even offer a plausible explanation for this error on their end. Do not use this company, there are other companies available that have much better customer service.

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          Rated with 1 star
          Verified Reviewer
          Original review: Dec. 17, 2019

          I've been a customer for a few years. I started in Santa Maria and they screwed up in putting in my account wrong so I was penalized which it was their fault so I transferred to Arroyo Grande and applied for another loan and everything was was great. Never late. It was always taken out of my bank every pay period which was great because I didn't have to drive to the store to make a payment. Just this month 12/16/19 I check my bank statement and saw they took out two payments at once. I called to ask why and I was told they forgot to take the payment at then end of 11/2019 so that's why they decided to take double payments in 12/2019.

          Which I still have another payment due at the end of 12/2019 and I won't be able to pay it because they screwed up in NOV and took out 2 payment now in DEC and April told me two girls who work there had been fired so that's why the payment wasn't taken out. I told her that's not my problem, that's the company responsibility and because they screwed up I have to pay the price and figure how am I going to make this month payment. I'm sure there are a lot of customers that they did this to this month and knowing it's xmas and everybody is on a budget. So in other words April was telling me, OH WELL NOT HER PROBLEM.

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          Rated with 1 star
          Verified Reviewer
          Original review: Nov. 25, 2019

          I currently have a installment loan through CC Bank serviced by Check 'N Go, I needed to change my due date due to some other obligations, however nobody is able to do so. Now I have to go to my bank and cancel all the automatic debits and pay them another way. Very frustrated they don't have to access to update a due date.

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          Rated with 1 star
          Verified Reviewer
          Original review: Oct. 23, 2019

          I took out a $2000 payday loan from ChecknGo less than 2 weeks ago and when I went on their website yesterday to pay it off, there was no way to do so. I was at work so I did not want to use my break time to call customer service to pay it off so I emailed them instead, requesting the payoff amount. I was giving a total of about $2155 and was advised that interest accrued daily so that amount was only good if I wanted to pay it off “today.” So I responded immediately, around 1pm, authorizing the debit from account. Needless to say, this shady company ignored my authorization and allowed another day to go by before responding! At that time, they advised me that now the payoff amount had gone up more than $20 so my new payoff amount was $2180! Unbelievable! These shady practices need to be more closely regulated to protect consumers.

          4 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: Oct. 7, 2019

          So i use this product consistently because it is needed until a certain time period. My bills are set up for auto pay so they get automatically charged. Multiple things got charged so i was dollars short for my repayment and it didn't go thru. I wasnt immediately notified about it either and found out just when i went to reapply. I set up a payment to pay it all on the website and it said it was scheduled. No payment ever got charged and it continued to add the days it was due. Then i paid directly with my debit card but while processing, still continues to add each day of being late.

          When the payment is finally confirmed (after about 3-5 days) i try to reapply. I can now NOT reapply and their reason is history with creditor (which is them) i was late unintentionally and tried making a plan to which the system confirmed but never charged. Now i cant reapply because of the one late time and like i said im a consistent user. These processes are easy to try to apply but usually denied. Then theres the constant system or communication gaps and now i cant get the help i need. Definitely dont plan on trying again. Thought to share my experience so this gets fixed for the next customer.

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            Check n' Go Company Information

            Company Name:
            Check 'n Go
            Address:
            7755 Montgomery Road
            City:
            Cincinnati
            State/Province:
            OH
            Postal Code:
            45236
            Country:
            United States
            Website:
            www.checkngo.com

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