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Check 'n Go

Fremont, NE

Check n' Go
Overall Satisfaction Rating 1.38/5
  • 5 stars
    11
  • 4 stars
    4
  • 3 stars
    4
  • 2 stars
    9
  • 1 stars
    166
Based on 194 ratings
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        Check n' Go Reviews

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        Page 1 Reviews 1 - 10
        Rated with 5 stars
        Verified Reviewer
        Original review: Nov. 21, 2019

        Jennifer, at your Plainfield store, is always polite and professional. She is very efficient and can answer any questions I may have. I'm always treated with respect. It's nice to see the same person at your store when I come in once per month. For a while there was someone new every month. So, it's nice to see Jennifer every month.

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        Rated with 5 stars
        Verified Reviewer
        Original review: Sept. 28, 2019

        I have used the Germantown, WI. location a few times and the experience has always been fantastic. Penny has made the loan process, quick, easy and painless. She is always, polite, professional and friendly. You are never charged a fee if you repay the loan early. Penny is wonderful to work with, she makes sure that you understand the process, makes sure that you have the amount you need and that you are comfortable with the repayment amount. I highly recommend the Germantown location and ask for Penny!

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          Rated with 5 stars
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          Verified Reviewer
          Original review: May 16, 2019

          Check 'n Go on Henry Street in Muskegon, MI has always been there for me. They are courteous and professional, with a smile. :) The finance charges are the lowest I have found. I recommend anyone who needs a cash advance to go there, you won't be disappointed!

          7 people found this review helpful
          Rated with 5 stars
          Verified Reviewer
          Original review: May 6, 2019

          So I took out some online payday loans in the past, but this review is of the most recent experience. I actually think Check 'n Go did a fairly good job with my payday loan. I took out 100 dollars and paid back 117.64 after a little less than a month. The only thing I find strange about the experience is that I was never emailed a payment confirmation. I actually had to purchase a domain to gain access to my email on file. So overall that was kind of a bummer. But at the same time, now I have another domain name. So yeah.

          I read online somewhere that payday loans are not a long term income solution, which is true. However, I feel like this same description applies to ANY loan. For me, the payday loan was a way to get money when I was broke, have some cash, and then pay the bill for it later. In that sense, the payday loan worked for me. The online experience, however, did leave a bit to be desired. The FAQ on the website is very incomplete and doesn't describe the process for repayment very well and the website also doesn't list dates of past loans or their repayment dates.

          I was also actually billed 2 days after my scheduled pay off date. This may not seem like a big deal, but it kind of was, because I had to buy absolutely nothing for 2 extra days. But overall I'm giving Check 'n Go 5 stars because mostly if you are smart about how you log in and sign up, with a permanent email you will always have access to (unlike how I did it), the experience is a pretty good one. I'd recommend this service to an extent, but if I did it again I'd go to a loan location and not online.

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          Rated with 4 stars
          Verified Reviewer
          Original review: April 17, 2019

          Always get very good service at the location on 821 Coliseum Blvd. Suite 3. ** is very helpful every time I go in. Very professional and very knowledgeable. It is not the closest to where I live but I go to the other location because of ** and the service is give the customer.

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          Rated with 1 star
          Verified Reviewer
          Original review: March 20, 2020

          I took out a online payday loan. The loan is due on the 20th (today). They take the payment from my checking account. I called to pay the remainder of the loan and was told that the balance has increased $300 because I did not call them yesterday to draft the entire balance. The payment is due today! I feel taken advantage of. The customer service rep did not satisfy the answer as to why one day is costing me $300.00 I have never had an issue with other companies! Buyer beware!

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          Rated with 1 star
          Verified Reviewer
          Original review: Feb. 29, 2020

          Went to the store in Palmdale, California, to fill out an application, it took at least 1 hour to finish this process, return on February 28, 2020, to pay on a loan and re-borrow it back again, I work in LA and Live in Palmdale, it was a 2-hour wait just to pay back money I had already borrowed, had to leave and return again and still, it was no hope in getting this transaction done in a timely manner.

          I was so frustrated and upset until I left again and came back for the third time and it was only two people to be waited on in this store, I had to wait 20 more minutes for assistance. I have never been to a store and waited this long for a check cashing transaction to get taken care of, so this was horrible!!!! I hope the Corporate office do something about this because this is really bad customer service, and I mean bad!!!! I would of love to do a good review of this place but today I saw this store at it worse. And why is it a person can only borrow $100.00 or $255.00, no in between???? I do not really understand that part. Please fix this problem of the long wait times, because you will not continue to have customers with this horrible system in this store. I am a very busy person and had a lot to do this particular day and miss my appointment because of the long wait time.

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          Rated with 1 star
          Verified Reviewer
          Original review: Jan. 31, 2020

          I went to cash a check yesterday. I just moved out to the area and the check was $250. $50 more than Walmart would cash. I have never been to a Check and Go. Due to a series of unfortunate events I no longer have a bank account. When I entered the store I was greeted by 2 very friendly ladies. I asked if they could cash my check. She said yes. She took the check, Handed me some fliers about 1.9% check cashing on tax returns and asked if I could give her an outstanding google review while she processed the check. She stopped and showed me how to get that completed and once I did it she told me it would be $16! I thought that was insane but I went ahead and agreed because I needed the money to pay a bill.

          She continued to get information and process the check, took my social security number and after several minutes said it was approved but she only had $100 cash and the balance would be on a Netspend card. I realize that At that point I should have left but I had already been there a very long time and to be honest I was sorta in a state of shock. I will absolutely NEVER go to that store again or recommend it to anyone!! I feel like people will falsely read reviews that they had a good experience when it was similar to mine!! I left with only $100 cash and a prepaid card that every time I withdraw money I am charged ADDITIONAL fees!! BAMBOOZLED!!! Do not waste your time. I am so angry and disappointed with check n go. I worked hard for that little $250 and they basically robbed me. Do not use them!!

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          Rated with 1 star
          Verified Reviewer
          Original review: Dec. 23, 2019

          I received a loan from Check 'n Go on 11/29/2019. The loan was to be paid in full on 12/13/2019; however, I paid the loan in full on 12/6/2019. On 12/23/2019, Check 'n Go had not reported my loan to the DPP as being paid in full therefore, the loan was still showing as being open and unpaid, even though I received an email from them with a pdf of my loan documents stamped "Paid in Full 12/6/2019". It was only after I discovered the error and called them that it was released. It should not have taken 17 days to get this resolved on my end. The customer service agent I spoke with was unapologetic and arrogant and did not even offer a plausible explanation for this error on their end. Do not use this company, there are other companies available that have much better customer service.

          3 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: Dec. 17, 2019

          I've been a customer for a few years. I started in Santa Maria and they screwed up in putting in my account wrong so I was penalized which it was their fault so I transferred to Arroyo Grande and applied for another loan and everything was was great. Never late. It was always taken out of my bank every pay period which was great because I didn't have to drive to the store to make a payment. Just this month 12/16/19 I check my bank statement and saw they took out two payments at once. I called to ask why and I was told they forgot to take the payment at then end of 11/2019 so that's why they decided to take double payments in 12/2019.

          Which I still have another payment due at the end of 12/2019 and I won't be able to pay it because they screwed up in NOV and took out 2 payment now in DEC and April told me two girls who work there had been fired so that's why the payment wasn't taken out. I told her that's not my problem, that's the company responsibility and because they screwed up I have to pay the price and figure how am I going to make this month payment. I'm sure there are a lot of customers that they did this to this month and knowing it's xmas and everybody is on a budget. So in other words April was telling me, OH WELL NOT HER PROBLEM.

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            Check n' Go Company Information

            Company Name:
            Check 'n Go
            Address:
            7755 Montgomery Road
            City:
            Cincinnati
            State/Province:
            OH
            Postal Code:
            45236
            Country:
            United States
            Website:
            www.checkngo.com