About Check 'n Go
Overall Satisfaction Rating
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Payday lending is illegal and unavailable to consumers in some states. Payday loans usually have very high interest rates and carry risk. As with any loan, consumers should have a clear understanding of the fees, terms and conditions of any payday loan before borrowing.
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Contacting Check n' Go is not responding to my request to contact me in obtaining my personal information and documents. First you call the Feedback Department. Then, it goes to a 3-4 business days for someone in Corporate Office to contact me. It has been almost ONE WEEK and I still have not been contacted by anyone for Check n Go Corporate Office. Now, the Feedback is having another feedback for returning calls to me in a timely manner. I prefer to speak to someone in the Check n Go Corporate in urgent matters and not be IGNORED. I would love to give a better rating; however a NO RESPONSE IS A RESPONSE by Corporate Check n Go. Thanks, but no thanks.
I applied with Check n Go and have been getting calls from many loan leaders, Check n Go is selling your information. The calls and emails won't stop now. Was approved by all of them except Check n Go from the looks of it. You should be sued. I was trying to business with Check n Go not any other company.
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I took out a loan for $1500. I made 4 payments of $250. Paid it off. When I called customer service trying to even get through to a actual representative was damn near impossible. I'm near impossible but when I finally did they told me my remaining balance was $1417. This was already after making 4 payments. Is totally a $1000. When ask when I ask them why they said, "Oh because you haven't been paying the principal just the interest." How have I not been paying for both at the same time? So what are the last few payments all towards principal alone cause this company is shady.
The only reason I took the loan was because there was no early payoff fee. Instead it ended up costing me a grand. DO NOT USE THIS COMPANY EVEN IF YOU REALLY NEED THE MONEY. IT'S NOT WORTH IT. Also when you try to contact Customer service you will never get through to an actual operator to deal with your problems unless you choose the option to open a new loan. If you say you have an existing loan and would like to make a payment you will get put in a computerized loop until you just give up so if you wanna talk to actual customer support you have to hit the option for opening a new loan otherwise you'll never get through to anyone human.
I was in need of a loan desperately and no one else would even talk to me. Then I came in and Melissa then she is the manager and she has a busy schedule but she went out of her way to help me. She not only helped me to get a loan, she was able to get me an offer that exceeded my needs, and she easily and quickly made the adjustments and worked out the details for me and did so at interest rates and payments that are easy on my budget. Thank you Melissa.
People should steer clear of these deceptive tactics, they will not give their customers a chance to make right on a loan. I tried to work something out with these greedy chicken hawks tried to change my payday with this company, but nope nothing doing, I was a consistent customer, but one mistake, and they will screw their customers. Wolves in wolves' clothing. 1.4 stars should say everything. I will never do business with this dishonest, predatory lending, steer clear.
The company was fine until they got a partner, Pocket 365. I have to use an email to send information, I can’t send it through the website anymore. I get paid on the second Wednesday of every month and sometimes it can be 5 weeks. This is suddenly an issue also. I have to wait a week to take out another loan. I wish they would get rid of Pocket 360.
I have been denied a home loan because of this company. I had to use their services couple years back and had paid it off but they never closed the account on the state database so when I was applying for my home loan I was denied because of an open loan in the state database. Well, when I call to have them update it the database they gave me the runaround and then was told it was taken care of, to call back in 1 hour so I call back 2 hrs later and still no change. They then proceed to tell me it's not on their end, that there's nothing they can do. In this entire process, I had called 28 times, hung up on 3 times and lied to. God only knows how many.
I took out a online payday loan. The loan is due on the 20th (today). They take the payment from my checking account. I called to pay the remainder of the loan and was told that the balance has increased $300 because I did not call them yesterday to draft the entire balance. The payment is due today! I feel taken advantage of. The customer service rep did not satisfy the answer as to why one day is costing me $300.00 I have never had an issue with other companies! Buyer beware!
Went to the store in Palmdale, California, to fill out an application, it took at least 1 hour to finish this process, return on February 28, 2020, to pay on a loan and re-borrow it back again, I work in LA and Live in Palmdale, it was a 2-hour wait just to pay back money I had already borrowed, had to leave and return again and still, it was no hope in getting this transaction done in a timely manner.
I was so frustrated and upset until I left again and came back for the third time and it was only two people to be waited on in this store, I had to wait 20 more minutes for assistance. I have never been to a store and waited this long for a check cashing transaction to get taken care of, so this was horrible!!!! I hope the Corporate office do something about this because this is really bad customer service, and I mean bad!!!! I would of love to do a good review of this place but today I saw this store at it worse. And why is it a person can only borrow $100.00 or $255.00, no in between???? I do not really understand that part. Please fix this problem of the long wait times, because you will not continue to have customers with this horrible system in this store. I am a very busy person and had a lot to do this particular day and miss my appointment because of the long wait time.
I went to cash a check yesterday. I just moved out to the area and the check was $250. $50 more than Walmart would cash. I have never been to a Check and Go. Due to a series of unfortunate events I no longer have a bank account. When I entered the store I was greeted by 2 very friendly ladies. I asked if they could cash my check. She said yes. She took the check, Handed me some fliers about 1.9% check cashing on tax returns and asked if I could give her an outstanding google review while she processed the check. She stopped and showed me how to get that completed and once I did it she told me it would be $16! I thought that was insane but I went ahead and agreed because I needed the money to pay a bill.
She continued to get information and process the check, took my social security number and after several minutes said it was approved but she only had $100 cash and the balance would be on a Netspend card. I realize that At that point I should have left but I had already been there a very long time and to be honest I was sorta in a state of shock. I will absolutely NEVER go to that store again or recommend it to anyone!! I feel like people will falsely read reviews that they had a good experience when it was similar to mine!! I left with only $100 cash and a prepaid card that every time I withdraw money I am charged ADDITIONAL fees!! BAMBOOZLED!!! Do not waste your time. I am so angry and disappointed with check n go. I worked hard for that little $250 and they basically robbed me. Do not use them!!
Check n' Go Company Information
- Company Name:
- Check 'n Go
- 7755 Montgomery Road
- Postal Code:
- United States
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