Check n' Go

Check 'n Go

Fremont, NE

 1.4/5 (202 reviews)
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About Check 'n Go

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: June 29, 2022

I was contacted saying I received funds 1,800. in 2018. I was threatened that if I don't pay this amount I would be force to pay court fees and the amount would go from 1,800. to roughly 2,000. or more dollars. When I never heard or used this company for anything at all. After the 10th call from them. I was told that allegedly I got the funds and paid on the amount due for a couple of months. Keep in mind it's 2022 now. I ask for the account number this transfer went to, I ask for the payments dates I allegedly submitted. The answer I got was "our records does not show anything".

I also ask, how can a online company give out money and not have any protection protocol for people using someone personal information online, insuring that who is receiving the money is in fact who they say that they are. What Check n' Go company representative said to me was they are coming for me and blessing to me and my family. The tone was I somehow got this money from a company in a state that I don't live in!!!! A company that when you go to their site will not even allow the application to go through if you don't live in that state!!!!

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Rated with 1 star
Verified Reviewer
Original review: March 27, 2022

Contacting Check n' Go is not responding to my request to contact me in obtaining my personal information and documents. First you call the Feedback Department. Then, it goes to a 3-4 business days for someone in Corporate Office to contact me. It has been almost ONE WEEK and I still have not been contacted by anyone for Check n Go Corporate Office. Now, the Feedback is having another feedback for returning calls to me in a timely manner. I prefer to speak to someone in the Check n Go Corporate in urgent matters and not be IGNORED. I would love to give a better rating; however a NO RESPONSE IS A RESPONSE by Corporate Check n Go. Thanks, but no thanks.

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 22, 2021

    I applied with Check n Go and have been getting calls from many loan leaders, Check n Go is selling your information. The calls and emails won't stop now. Was approved by all of them except Check n Go from the looks of it. You should be sued. I was trying to business with Check n Go not any other company.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 9, 2021

    I took out a loan for $1500. I made 4 payments of $250. Paid it off. When I called customer service trying to even get through to a actual representative was damn near impossible. I'm near impossible but when I finally did they told me my remaining balance was $1417. This was already after making 4 payments. Is totally a $1000. When ask when I ask them why they said, "Oh because you haven't been paying the principal just the interest." How have I not been paying for both at the same time? So what are the last few payments all towards principal alone cause this company is shady.

    The only reason I took the loan was because there was no early payoff fee. Instead it ended up costing me a grand. DO NOT USE THIS COMPANY EVEN IF YOU REALLY NEED THE MONEY. IT'S NOT WORTH IT. Also when you try to contact Customer service you will never get through to an actual operator to deal with your problems unless you choose the option to open a new loan. If you say you have an existing loan and would like to make a payment you will get put in a computerized loop until you just give up so if you wanna talk to actual customer support you have to hit the option for opening a new loan otherwise you'll never get through to anyone human.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: July 22, 2021

    I was in need of a loan desperately and no one else would even talk to me. Then I came in and Melissa then she is the manager and she has a busy schedule but she went out of her way to help me. She not only helped me to get a loan, she was able to get me an offer that exceeded my needs, and she easily and quickly made the adjustments and worked out the details for me and did so at interest rates and payments that are easy on my budget. Thank you Melissa.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 29, 2021

    People should steer clear of these deceptive tactics, they will not give their customers a chance to make right on a loan. I tried to work something out with these greedy chicken hawks tried to change my payday with this company, but nope nothing doing, I was a consistent customer, but one mistake, and they will screw their customers. Wolves in wolves' clothing. 1.4 stars should say everything. I will never do business with this dishonest, predatory lending, steer clear.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 10, 2020

    The company was fine until they got a partner, Pocket 365. I have to use an email to send information, I can’t send it through the website anymore. I get paid on the second Wednesday of every month and sometimes it can be 5 weeks. This is suddenly an issue also. I have to wait a week to take out another loan. I wish they would get rid of Pocket 360.

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 13, 2020

    I have been denied a home loan because of this company. I had to use their services couple years back and had paid it off but they never closed the account on the state database so when I was applying for my home loan I was denied because of an open loan in the state database. Well, when I call to have them update it the database they gave me the runaround and then was told it was taken care of, to call back in 1 hour so I call back 2 hrs later and still no change. They then proceed to tell me it's not on their end, that there's nothing they can do. In this entire process, I had called 28 times, hung up on 3 times and lied to. God only knows how many.

    20 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 20, 2020

    I took out a online payday loan. The loan is due on the 20th (today). They take the payment from my checking account. I called to pay the remainder of the loan and was told that the balance has increased $300 because I did not call them yesterday to draft the entire balance. The payment is due today! I feel taken advantage of. The customer service rep did not satisfy the answer as to why one day is costing me $300.00 I have never had an issue with other companies! Buyer beware!

    18 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Feb. 29, 2020

    Went to the store in Palmdale, California, to fill out an application, it took at least 1 hour to finish this process, return on February 28, 2020, to pay on a loan and re-borrow it back again, I work in LA and Live in Palmdale, it was a 2-hour wait just to pay back money I had already borrowed, had to leave and return again and still, it was no hope in getting this transaction done in a timely manner.

    I was so frustrated and upset until I left again and came back for the third time and it was only two people to be waited on in this store, I had to wait 20 more minutes for assistance. I have never been to a store and waited this long for a check cashing transaction to get taken care of, so this was horrible!!!! I hope the Corporate office do something about this because this is really bad customer service, and I mean bad!!!! I would of love to do a good review of this place but today I saw this store at it worse. And why is it a person can only borrow $100.00 or $255.00, no in between???? I do not really understand that part. Please fix this problem of the long wait times, because you will not continue to have customers with this horrible system in this store. I am a very busy person and had a lot to do this particular day and miss my appointment because of the long wait time.

    7 people found this review helpful
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    Check n' Go Company Information

    Company Name:
    Check 'n Go
    Address:
    7755 Montgomery Road
    City:
    Cincinnati
    State/Province:
    OH
    Postal Code:
    45236
    Country:
    United States
    Website:
    www.checkngo.com