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Check 'n Go
Overall Satisfaction Rating
1.36/5
  • 5 stars
    9
  • 4 stars
    4
  • 3 stars
    4
  • 2 stars
    9
  • 1 stars
    155
Based on 181 ratings
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Need a payday & title loan lender?

    Check 'n Go

    Fremont, NE

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      191 Check 'n Go Consumer Reviews

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      Page 1 Reviews 1 - 10
      Rated with 5 stars
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      Verified Reviewer
      Original review: Aug. 16, 2019

      Went to the Deer Park location and Michelle was so helpful!!! So was very cheerful and made the experience so easy!! Will definitely come back to Deer Park if I need anything else!! I walked right In and she greeted my husband and I with a smile!!!

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      Rated with 5 stars
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      Verified Reviewer
      Original review: May 16, 2019

      Check 'n Go on Henry Street in Muskegon, MI has always been there for me. They are courteous and professional, with a smile. :) The finance charges are the lowest I have found. I recommend anyone who needs a cash advance to go there, you won't be disappointed!

      4 people found this review helpful
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      Rated with 5 stars
      Verified Reviewer
      Original review: May 6, 2019

      So I took out some online payday loans in the past, but this review is of the most recent experience. I actually think Check 'n Go did a fairly good job with my payday loan. I took out 100 dollars and paid back 117.64 after a little less than a month. The only thing I find strange about the experience is that I was never emailed a payment confirmation. I actually had to purchase a domain to gain access to my email on file. So overall that was kind of a bummer. But at the same time, now I have another domain name. So yeah.

      I read online somewhere that payday loans are not a long term income solution, which is true. However, I feel like this same description applies to ANY loan. For me, the payday loan was a way to get money when I was broke, have some cash, and then pay the bill for it later. In that sense, the payday loan worked for me. The online experience, however, did leave a bit to be desired. The FAQ on the website is very incomplete and doesn't describe the process for repayment very well and the website also doesn't list dates of past loans or their repayment dates.

      I was also actually billed 2 days after my scheduled pay off date. This may not seem like a big deal, but it kind of was, because I had to buy absolutely nothing for 2 extra days. But overall I'm giving Check 'n Go 5 stars because mostly if you are smart about how you log in and sign up, with a permanent email you will always have access to (unlike how I did it), the experience is a pretty good one. I'd recommend this service to an extent, but if I did it again I'd go to a loan location and not online.

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      Rated with 4 stars
      Verified Reviewer
      Original review: April 17, 2019

      Always get very good service at the location on 821 Coliseum Blvd. Suite 3. ** is very helpful every time I go in. Very professional and very knowledgeable. It is not the closest to where I live but I go to the other location because of ** and the service is give the customer.

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      Rated with 5 stars
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      Verified Reviewer
      Original review: Jan. 23, 2019

      I visited Check 'n Go today. This is not the first time that I have dealt with this company. I find it very rewarding, the service is always quick, and they are very helpful and making sure everything is done the way it is supposed to be done. They are courteous, and I will continue to do business with them. The store that I visited today, was Valley Alabama. And I believe her name was Deana, she was very helpful to me, and made sure I went to the proper place to cash my check. I do however rate this particular store at a 5. Thank you so much.

      3 people found this review helpful
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      Rated with 1 star
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      Verified Reviewer
      Original review: June 12, 2019

      I took out a installment loan of $2525 with an interest of 215% percent. I paid in interest about $3,800 in interest only for about 8 months and then when I called to pay it off I still had a balance of $2,100. Think first before you get a loan here, they take advantage of people with emergencies, also they most of them are very rude. I hope this help you to not get a loan in this place. Is not worth it.

      19 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: May 3, 2019

      I have been a loyal customer to Check 'n Go in Sallisaw, Oklahoma and the new manager (Misty **s) is very rude and disrespectful. So I decided to file a formal complaint with customer service with corporate office. I got a call from the district manager (Michael). I told him how I was being treated by the manager at the Sallisaw Check 'n Go location. And then he started yelling and cussing me out saying she is not that kind of person and that she is professional. I guess Check 'n Go corporation approves this kind of immature behavior.

      The district manager (Michael) doesn't appreciate or value his customers. I contacted Corporate again to file a complaint against the district manager. Asking if someone higher up could resolve this. No customer or any human being should have to put up with mistreatment from management or employees of Check 'n Go. I will never do business with the Sallisaw, Oklahoma store location. Check 'n Go has lost a loyal customer.

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      5 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 27, 2019

      I make it there on the bus around 15 minutes before closing, EVERY TIME, the lady gives me some speech about how I need to get there sooner. If I come in before you close you have an obligation to help your customers. I don’t need a speech about how your manager is getting on you about overtime. You close at 6 so I’m there before you close. Not only that, they never have cash, their check printing isn’t working and they try to offer you a Netspend card. The Netspend cards don’t work very well, they get declined at the Safeway ATM terminals at the register even when you have money on the card, so I don’t like that option anymore.

      Several times my husband has gone in to do a wire transfer and they give him excuse they don’t have the codes to process. I was in there today and a lady came in right after me, not to mention I had to stand there and wait for the representative to get off the phone. She asked the lady why she was there, and she said, "To cash a check." She said, "I can’t do that today," because she didn’t have cash and that it would take 20 minutes to put it on a Netspend card and turned her away. That’s bull!!! Not only that, after I stood there waiting for her to get off the phone, she gives me the speech again about how I need to get here earlier. Ummm I was waiting 5 minutes for you to get off the phone, so what do that have to do with me??? And again the checks weren’t printing.

      I feel like if a customer is there before you close, you should assist them, period. It’s called customer service!! You’re running a business and you have store hours for a reason. Just very inconvenient, I don’t need a scolding about what time I get there if I get there before you close. I ended up referring the lady to another check cashing place further down in the shopping center. I’ve seen them turn people away several times because their transaction would take too long. Not professional at all!!!

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      3 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 11, 2019

      These people have the most horrible customer service ever. Their online website posts lies and then when you call to get assistance because of it, they will just put you off and pretty much tell you that it's not their problem and not let you talk to anyone who can actually assist you in any productive manner. They will just tell you that you signed a contract and there's nothing they can do to assist you even if the issue is something that is their fault. They have no compassion or caring for others whatsoever. They just care about their money. "Sorry, not sorry" is their motto.

      6 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 7, 2019

      I have used Check 'n Go in Kilgore for several years. Always paid back on time never had a problem until I went in to get another loan. A new employee who immediately had an attitude with me when I got there. I knew from her attitude I was not getting a loan. She wanted a new statement from social security that I would not receive until the end of January. When I told her they had used the last one she became very hateful and stated she needed a new one. She treated me like I was trash. She was very prejudice to me. I left the store never to return again!!!!

      8 people found this review helpful
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      Check 'n Go Company Information

      Company Name:
      Check 'n Go
      Address:
      7755 Montgomery Road
      City:
      Cincinnati
      State/Province:
      OH
      Postal Code:
      45236
      Country:
      United States
      Website:
      www.checkngo.com
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