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Reviewed Sept. 5, 2023
I have done business with this company for more than 5 years. They shut down locations (mine) and the new location is horrible. Terrible customer service, they don't answer the phone or call back. Everything has changed. They charge a ton of money in interest and they apply all money to the interest 1st so you aren't even able to pay off early to save interest.
Reviewed July 5, 2023
I tried to pay off the loan today and was told I had to wait until the July payment cleared. I am trying to avoid any further interest incurred. She then suggested I could pay a certain amount today and once the ACH cleared my bank it would be paid off (exactly what I am trying to prevent). I said how can you give me an exact amount to pay you now prior to the July payment given there will be a percentage of that payment that is principle. Her computer also indicated that I could pay off early but she over-road something on the assistance computer to prevent this. I told her bottom line I need the payoff now and she continued to state the payment needed to clear my bank and then I would need to show proof it did.
Bottom line she was lost when it came to my question about the adjusted payoff in lieu of the payment of 299.94 and the principal that would be applied would change the payoff amount. I will not pay any interest any further a stop payment has been placed on the July payment. Let me know when you figure this out. I am contacting the BBB, The Inspector General of Alabama and my congressmen in regards to this matter.
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Reviewed June 14, 2023
I began applying for a loan on Friday and had been having issues getting my bank information verified due to a technical issue on the Check n' Go side. Finally on Tuesday I finally got it verified and received an email stating that my loan was approved and what my monthly payment would be and when it was due, as well as the notice that it would be sent to my account on Wednesday. Well, Wednesday I received an email stating that the loan was reversed due to my name being different on my bank account than my application. My middle name is on my bank account and there was no place for it on the loan application. I definitely do not recommend this company to anyone. That was just bad business practices.
Reviewed April 15, 2023
Stay away from this company. They claim to help you until your next payday. But they charge you 750% in fees. They have the worst customer service. They'll blow up your phone asking you if you want to finish your application even though you already did and received the money. SCAM!!!!
Reviewed June 29, 2022
I was contacted saying I received funds 1,800. in 2018. I was threatened that if I don't pay this amount I would be force to pay court fees and the amount would go from 1,800. to roughly 2,000. or more dollars. When I never heard or used this company for anything at all. After the 10th call from them. I was told that allegedly I got the funds and paid on the amount due for a couple of months. Keep in mind it's 2022 now. I ask for the account number this transfer went to, I ask for the payments dates I allegedly submitted. The answer I got was "our records does not show anything".
I also ask, how can a online company give out money and not have any protection protocol for people using someone personal information online, insuring that who is receiving the money is in fact who they say that they are. What Check n' Go company representative said to me was they are coming for me and blessing to me and my family. The tone was I somehow got this money from a company in a state that I don't live in!!!! A company that when you go to their site will not even allow the application to go through if you don't live in that state!!!!
Reviewed March 27, 2022
Contacting Check n' Go is not responding to my request to contact me in obtaining my personal information and documents. First you call the Feedback Department. Then, it goes to a 3-4 business days for someone in Corporate Office to contact me. It has been almost ONE WEEK and I still have not been contacted by anyone for Check n Go Corporate Office. Now, the Feedback is having another feedback for returning calls to me in a timely manner. I prefer to speak to someone in the Check n Go Corporate in urgent matters and not be IGNORED. I would love to give a better rating; however a NO RESPONSE IS A RESPONSE by Corporate Check n Go. Thanks, but no thanks.
Reviewed Dec. 22, 2021
I applied with Check n Go and have been getting calls from many loan leaders, Check n Go is selling your information. The calls and emails won't stop now. Was approved by all of them except Check n Go from the looks of it. You should be sued. I was trying to business with Check n Go not any other company.
Reviewed Nov. 9, 2021
I took out a loan for $1500. I made 4 payments of $250. Paid it off. When I called customer service trying to even get through to a actual representative was damn near impossible. I'm near impossible but when I finally did they told me my remaining balance was $1417. This was already after making 4 payments. Is totally a $1000. When ask when I ask them why they said, "Oh because you haven't been paying the principal just the interest." How have I not been paying for both at the same time? So what are the last few payments all towards principal alone cause this company is shady.
The only reason I took the loan was because there was no early payoff fee. Instead it ended up costing me a grand. DO NOT USE THIS COMPANY EVEN IF YOU REALLY NEED THE MONEY. IT'S NOT WORTH IT. Also when you try to contact Customer service you will never get through to an actual operator to deal with your problems unless you choose the option to open a new loan. If you say you have an existing loan and would like to make a payment you will get put in a computerized loop until you just give up so if you wanna talk to actual customer support you have to hit the option for opening a new loan otherwise you'll never get through to anyone human.
Reviewed July 22, 2021
I was in need of a loan desperately and no one else would even talk to me. Then I came in and Melissa then she is the manager and she has a busy schedule but she went out of her way to help me. She not only helped me to get a loan, she was able to get me an offer that exceeded my needs, and she easily and quickly made the adjustments and worked out the details for me and did so at interest rates and payments that are easy on my budget. Thank you Melissa.
Reviewed June 29, 2021
People should steer clear of these deceptive tactics, they will not give their customers a chance to make right on a loan. I tried to work something out with these greedy chicken hawks tried to change my payday with this company, but nope nothing doing, I was a consistent customer, but one mistake, and they will screw their customers. Wolves in wolves' clothing. 1.4 stars should say everything. I will never do business with this dishonest, predatory lending, steer clear.
Check n' Go Company Information
- Company Name:
- Check 'n Go
- 7755 Montgomery Road
- Postal Code:
- United States
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