Check 'n Go Reviews

So I applied for a loan on Friday. Today is Tuesday. They told me Friday that they were sending my loan to my bank account by Monday. They also asked for my bank login and password. My mother’s maiden name. My routing number my bank account number. My debit card numbers the 3 digit code in the back and expiration date. My address, my phone number. My social security number and of course my birthdate. And like a ** idiot I gave it to them being desperate to fix my car so I can go to work. Well you know Monday rolls in and no money. I called and asked where is it? They said that I had to Western Union them $95 dollars to verify my identity. I immediately went off on the guy and he yelled back saying he was a loan officer. I hung up and changed my bank password. I canceled my bank card and reported it as lost. I didn’t know at that point I could have changed my login too.

When loan wasn't deposited next day as indicated in approval email I called and learned it was actually denied. Now this company has my BANK ACCOUNT INFORMATION AND PASSWORD AND THEY WON'T DELETE IT. They have the account number, the routing number and my online password. WTAF. How are they not shut down??

I have never gotten a pay day loan with Check 'n Go, but I did apply and the in store sales woman gave me a printout that said "The application is not able to be approved at this time. Customer is on the hit list - 2 Fraud". I called the online customer service and they said they could not see that on their end and I should be able to get a loan. I called the state and they recommended I try a different company due to the fact it is very untrue statement. The state said I was in good standing. Very upsetting to see that. The printout came from Check 'n Go website on the bottom of the printout. Never use Check 'n Go. Very shady and bad experience! I wish they would be investigated by the government! Whatever you do, don't get a loan from Check 'n Go! You will regret it!

So I filled out an application on Friday, June 15th. I looked at my email first thing Monday thinking I would get an approval or denial. I got neither. I was asked to submit documents (check stub/bank statement/id), so I did. I looked again on Tuesday, June 19th. Nothing. I was asked to submit the same documents. I called and was told that there is a 48 hour manual review and that they would contact me by email by Friday. I looked again on Friday and read that I could apply for another Loan as the one I applied for was "voided". No explanation why. I called again and was told that due to an error on their part that I had to submit yet another application. I was also told that upon doing so there would be yet another 48 hour "manual review" of the same documents that I submitted.

I am furious at the company. Yesterday I applied for a loan and was approved. Went through with verifying my information and received the email that stated my funds were on the way. Woke up this morning and there was nothing in my checking account. So I get mad. I call the company first thing this morning and was told that my application was approved but later denied. The lady couldn't give me any information as to why it was denied. Now I am scrambling to find money for my surgery tomorrow. This company is a scam and should be shut down! How fraudulent to take all my banking information and then deny my loan. I am so pissed!

I have been receiving harassing and threatening phone calls saying I owe them money due to a loan I never took out. Got a call today from someone saying they were from Ace Recovery. I told them I have never stepped in one of their stores. She said it was an online loan. And threatened again that this had to be taken care of today or they will process to take me to court. I questioned myself and set up payments. But did further research. The company cannot give online loans legally in Iowa. So they could not have given me a loan online. I know for a fact I have never stepped foot in one of their retail locations. So I have never taken out a loan with them.

I have taken out several payday loans over the past year due to my husband's unemployment issue. All were paid off on time with no problem. I actually tried to take out another loan and was told that my application had been denied! Wow, I don't understand why they denied me. Listen if you need a payday loan DO NOT use this company. Their customer service is awful and they will not explain your loan to you at all. A 450.00 loan cost me 800.00. There are several companies out there that are really willing to help with no problems at all.

Do yourself a favor and run! This company is horrible. After I was approved for the loan, I was given an option on how I was going to pay. I chose to call in with my payment. My 1st payment was due on 1/1/18. It was a holiday so I had to wait until the following day. I checked my balance in the bank and they had already taken my payment! (I NEVER AUTHORIZED THEM OR ANYONE TO GO INTO MY ACCOUNT)! The following month, on the 1st, was going to make my payment by calling in again. Checked my bank and of course they helped themselves again! I closed that account and opened another bank account. Before the 3rd payment was due, I called them to let them know not to go into the account because it was closed. She didn't want to hear it. The 3rd was due went and called to make my payment and was told, we already received it. I asked how they got it when it wasn't even due until today!?

Today I went to Advance America and the change is radical, the attention is friendly and agile.

I have dealt with five Check 'n Go offices over the last 5 years. Three of them were friendly, efficient, and cooperative. Two of them were slow, and even rude, including one today. So I have now switched all of my business to Advance America, who have been much much faster, and much much friendlier.

Here a few days ago I walked into one of your outlets. It was located in Skiatook. And I was overwhelmed on how many people were waiting on being waited on. And the cashier was doing her utmost to get everyone taken of. So my question is or my comment is: Why doesn't the company allow a second cashier be present on the knowing heaviest payment days of the month. Like the store in Skiatook. Just for those days only! But I also can't figure out what the cashier does if they got a room full of people and has got to go to the restroom and no other cashier there to cover and/or make things go more smoothly on knowing heavy payout days. And that is not say that I think the woman working at the Skiatook is an added plus to corporate. She is very pleasant, fast and very, very concerned for the customer well being! And should be given a raise if all possible. Thank you and have a Good Day!!

The application process seemed easy. I just dislike that you apply with the tedious application needing a lot of information... Understandable though based on the amount you want but wish they would approve or decline you right there. After the application process they say the money will be in your account next day but days later found out wasn't even approved... Waste of time. Ended up going through someone else a different company.

I applied for a payday loan. Got the email saying that my application was done and that the money would be deposited into my acct the next day. Later that day I logged into my account to see if there was an update on my loan and it wasn't there anymore. I called the customer service number. After waiting all day thinking I was all set it wasn't approved. I received an email the next day stating that they couldn't verify my information on my application. So I wasted my time when I could have went to another company. And if they couldn't verify info why wasn't I contacted to get them what they needed and why was I told it was approved and then it wasn't. Very unprofessional, and disgusted with this company. And now they have my banking information. Don't waste your time with this flipping place. They are scandalous!!!

So I had a loan due 11/13. These people assume that the banks are closed because of a holiday so they debit my account before my due date and my account is now overdrawn. I spoke with two supervisors Emanuel and Carlos. They both suck at what they do and have poor customer service skills! There was nothing they could do to help... So mad that I even had to give them 1 star... They don't deserve it!

We had need of this loan for some car bills. No one likes to use payday loan stores but Check 'N Go charges less interest than the place just down from them and they are more patient. If you have to go, go to Check 'N Go.

I have been calling customer service and have been routed to several Supervisors - I called and sent an e-mail on 8/29 to stop the automatic EFT payment - because on 9/1/2017 (payment due date) I was going to pay the total amount due on loan. On 8/29/2017 the customer service rep told me that it would be stopped and all I had to do was call customer service on 9/1/2017 and pay the total amount due. At that time she said that the amount she was showing was 3,700.00 however it will be lower than that because that was not the early pay off amount. On 9/1/2017 I called to pay off the loan just like I said I would and I was told that my account was in collection department due to a returned check - I was shocked to hear that because 1. My payment date was 9/1/2017 and I was placing the call in the morning of 9/1/2017.

Signed up for this service over a month ago and having difficulty getting some two-party checks cashed immediately no matter what the domination is and payor. Some two-party checks have been cashed by CNG previously and now, they are either denying the checks to be cashed or saying "do not cash" w/ little to no feedback or assistance from specific CNG location, third-party provider (ingomoney.com) or customer service/corporate office email-tele. #s. I agree w/ most of the reviews re. difficulty w/ this company/organization and getting specific responses to questions and handling of your problems/issues.

When I received my loan the lady was very nice. After I received the loan she was very demeaning, she would tell you to sit like a child and take off your hat. She yelled at every customer that entered the building. I was charged 25 dollar late fee twice for being 5 minutes late after 5 pm. I paid off my loan and I will NEVER GO TO THESE THIEVES AGAIN!!!

I recently was a customer of Check 'n Go online. Was very easy to use. I loaned and paid back twice on time!! Even early the first loan and then on third loan they tell me I was not approved to re-loan and also could not give me any reason why. As I continued to figure what issue was they got attitudes and hung up on me twice. Then finally I called back and they said only way to get more information on it was to write a letter to another department that does not take phone calls... Also refused to transfer me to a supervisor. One ladies name is Lisa and the guy's name is Julio. Basically watch because they will get your fees a couple times and turn around and say you cannot re-loan for no apparent reason.

I had been a longtime client of Check 'n Go until now. I paid off a loan and applied for another. This would have been my 6th loan. The prior 5 had all been paid off on time. After several calls to check the status of my loan I finally was told that it wasn't approved because they couldn't verify some info. However, they refused to tell me what they couldn't verify. Moreover, they would then hang up. This company has become very unpleasant and dishonest to work with. BEWARE.

I got out of the military a few years ago and quickly found that civilian jobs do not pay half as much as the military. I manage to pay my bills but there are those months when I come up a bit short and need to put gas in my car and buy groceries or get an unexpected bill that needs to be paid immediately. Getting a small loan online through Check 'n Go has always been simple and has proven a lifesaver for me more than once. They do charge fees but the fees are stated upfront when you sign the contract.

Harassed for a debt that I didn't even make. I got a call from an unknown number today. As I don't have any bill collectors banging down my door, I answer it. This gentleman asks when he can deliver a "legal notice" and I ask him what a legal notice is. He immediately transfers me to this woman saying a claim has been made from Check 'n Go. I explain that couldn't be the case. The banking information is wrong, the email is wrong, but everything else was my info. I asked her for more information and even stated I wasn't in the country at the time of this transaction and her words were "Well that is why you would get a payday loan".

I feel I have been mislead and taken advantage of by Ck N Go. I went to the location in Rio Rancho, NM and I qualified for a 5,000 payday loan with a payment of $353.00. I was told the loan was simple interest and I could pay off at any time or renew at a lower payment without paying it off. I did not want the 5,000 loan because the payments were too high but the sales person when I was told I could refinance the loan at a smaller payment I decided to do it.

They took copy of my checking account, driver license, social security card, pay stubs, w-2 forms and written application and had me print out forms. Whole process took over an hour. Undisclosed representative told me that my credit score was not a deciding factor and all I needed were pay stubs and my checking account information. Then, she denied me and refused to give me back copies of my personal information. Store # 1015 employee refused to tell me her named or employee identification. She then said after 20 days they will shred my information.

I referred a friend who got a loan. I have not been able to get a answer as to how to get the refer a friend money. I have asked the employee at the branch several times about this. She says she sent an e-mail as how to redeem the refer a friend deal, I did not!! receive any e-mail from Check N Go.

I called to pay off my installment the loan. I was told after 12 installments... over $3000. I still owe $2100. Which is the amount I borrowed. Not one payment went towards paying off the loan. It all went to interests payments. I will never get another loan nor do I recommend anyone doing any type of business with this company.

I have occasionally used Check N Go to take out small loans over the last 2-3 years. Recently I needed to take out a larger loan but I knew I'd be able to pay it off quickly. The principal on the loan was $1800, in a month I had made $990 payments. I called to find out what my payoff amount was and I was told $1780! Yet the loan wasn't scheduled to be paid off for another 3 months. Apparently the interest doesn't accrue but they tack it on from the BEGINNING. This means even if you pay off early they still charge you full interest! I have never had a lender do this. Inequitable and subversive business practices. When I applied the first thing I asked was about the interest and whether or not an early payoff would result in reduced fees. I was told yes! Nothing in the original paperwork states that interest is added initially and not accrued. True scammers.

This company was ok to deal with until I missed a payment. From that point forward they wished to exterminate me from earth. I've had several loans paid on time 100% and paid off within just a few months. This last time my circumstances turned far worse and I got behind. Instead of talking me through options, they told me there was nothing they could do to help me and told me to borrow from someone else. If I could do that I wouldn't have come here to them for a loan. The third time I called for a solution and said I could pay a small payment I asked if that would prevent my auto debit from coming out with the full amount. I was told my auto debit for the full amount would not go through if I made the payment. Then when I called back to make the payment and asked to verify that no additional money would be taken out of my account, they told me I made it up and no one would have given me that information. Well they absolutely did.

I will never mess with any of these companies ever again. Why? They are shady and give you the runaround. They won't give you information on when to pay back the loan at the lowest interest. They tell you that interest accrued daily yet is cheapest to pay back at the end of the money. So they lie. If you pay back your loan come the 2nd of the month then you're paying that month's interest. Pay back come the last day of the month, and you will pay only the principal and whatever daily interest is left for the month.

Check n Go is very good with getting all your information to approve you for a loan, however the moment you want to contact the store manager's supervisor you are given the runaround. This all started with me calling them to delay my next payment due to the fact that I was in the hospital and would not have money to cover the payment.

I have always paid them yet they made me go through hoops just to wait for almost a month telling you your information couldn't be verified and threatening to give trade sale share all my information with anyone they choose. Then put me as a fraud. When I went to the store I've always paid and now if I was dying I'd not get a penny. My scores I've been working on are over 640 and Equifax 59 that appears the hardest to boost. So not only do payday advances loan you 5 times the limit knowing you have several loans exceeding the limit loan you anyway. I think they're at fault. Desperate women and men living below poverty and get trapped into their cycle.

I used this company for years. I was approved to borrow the full amount. Was constantly told I am a great customer... paying on time blah blah blah. I stopped using them almost a year ago. Just because my financial circumstances got better. Today, I found myself in need of a payday loan again. I took my proof of income, a check and filled out a application. Waited for over an hour because only one person was working behind the counter. Finally when my turn came I thought I was about done and could run to the bank and make my deposit. WRONG! I was told I could only borrow $179. When asked why all I was told is they have new underwriters. I was asked if I still wanted the loan and said no and asked for all my documents back.

In 2005 my husband and I were divorcing. I took out a loan to get through til payday knowing I was working and the money would be there. My ex husband cleaned out the account leaving me to scramble to pay this off... which I did. I have the cancelled checks to prove it... here it is some 11 years later and I am being harassed into.paying this fee again and then some. The original loan was for 600.00 and 63.00 finance charge. Now this new fee is over 1100.00. I have agreed to pay this. I can't afford an attorney since my current husband is between jobs. I have asked repeatedly for the check numbers so that I may show them I have the cancelled checks paid. What a scam and rip off. If I could sue I would!!!

I will never go to this place again! First of all my payments are due on the first of each month. I had surgery and called and told them I needed an extra day... "Fine," they said... Well that night they put my check into my account making me over drafted. BUT, their check cleared! Well now it is the 14th of the month and I have been checking with them every day to see if I can come get another loan to make good on my bank and buy food for me and my dogs (I am on SSI so money doesn't go far) and they still say I cannot get another loan cause the check hasn't cleared!!

Went in and got a $300 loan. When I went back yesterday to pay it the manager, nonetheless... Check the amount she was charging going to charge twice before she ran the card and come to find out today when it posted to my account she charged me an extra $225. Went in today after calling and them saying to come in and they would give me the difference, I just needed to bring in the statement. I brought it and was then told they can't give me the money for another 3 days because it is still showing as a pending transaction.

When my husband and I was trying to get a loan. She was very rude and arrogant. She wasn't polite at all to us. We were asking, "What kind of documents you were needing?" and she had rolled her eyes to us. When another customer came to the store to pay up and that's when she was very nice to that guy, laughing. I don't know if because we were Hispanic and the other gentlemen was ** like her kind. ** Mr. & Mrs. **. Thank you for taking the time to read our letter.

I have a small loan from Check 'n Go and allow them to automatically deduct from my checking account monthly in the amount of $128.00. Yesterday they took out two payments instead of one. After contacting them, they said it was a computer error, but did not tell me how or when they were going to get me back my money. They said to go to my bank and see if they can help. I did that, and bank manager said they have nothing to do with that, and Check 'n Go has refused to help me get my funds back to my account. Is there anything that can be done to retrieve my funds? Please help.

When I agreed to a loan with check 'n go they agreed to withdrawal money from my account on my biweekly pay date. Well now my employer has changed payroll companies and it has gone to semiweekly. This is going to cause a negative effect on my credit all because they cannot change according to what my current pay dates are. This is extremely aggravating!!

People are waiting there for a long time and when you're next the clerk tells you, "She's next." I ask why. She said, "Because I was waiting for her to bring me the rest of her paperwork." I have been waiting for 1 hour and half and she can't help me. It's first come first serve there. Ain’t "Oh I forgot to bring my paperwork," go home and cut in front of everyone? Then when she helps you, gives you an attitude and the manager ain’t no help neither. They rude. Need new employees.

I applied for a short term $1000 dollar loan & automatically got approved! I was very happy because I needed to pay off an unexpected emergency occurrence that had befallen upon myself & children! I called to check if the loan was deposited into my account, it wasn't! I kept calling my financial institution until a representative connect me about the first payment! I had told them the loan never got deposited! The rep was very nice and so I gave him whatever information I could to help find out what had happened! After all I didn't want to pay off a loan I didn't get!

I needed a loan so urgently but I wanted to pay it off in 6 payments (biweekly) and clear it off. For 1000 dollars, they explained that early payoff would be about 1800 if not it would 2900 if I did 12 payments. I have worked so hard to pay it off early now. After five payments I have paid 1210 already. I call in to clear my loan today and am told my balance is about 1100. That's not what I was told. So 1000 loan and paying back more than 1300 in three months. What a Rip off. It was my first time taking a loan, I regret it. Now I have learnt about other places and trust me it's a rip off. Spare yourself the pain. Go to World Finance or Security Finance or anywhere else.

I was nervous to take out a payday loan because I'd heard so many bad things, but it was an emergency and it was quick and easy for me to get a loan online through Check 'n Go. The terms of the loan were clearly explained, I knew exactly what was due and when it was due. I understood the interest rate and any fees, I never felt like the company was trying to trick me or take my money.

Please oh please do not use this company! I had a loan all setup on July 9th approved and good to go. I called them that day to review a discrepancy in my banking info. The lady at first was very nice and cordial. She suggested we cancel the first loan, and put it thorough again, which I did. I was immediately told that I could not have a loan, and that more info was needed regarding SSDI paperwork. I searched frantically for anything I had, and found my initial one from 2014. I was told that this wasn't current enough, even though literally EVERYTHING on my bank statement and SSDI paperwork matched up. After talking to 3 employees, I asked to speak to a supervisor to get this straightened out. She not only did not straighten the situation out, she exacerbated it!

I went into the store and asked about applying online and they said that people are usually approved by 11 am the next morning. When I looked online, the website stated that if I applied by 7 p.m. est. I would be verified the next business day. I applied on Wednesday at 5 p.m. est. I checked on Thursday morning and my app. was still pending verification. I called later that day at 5 p.m. and the rep tells me that it usually takes 24-48 hours to verify the online app. So I waited until Friday morning around 12 p.m. est and my app was still pending.

I took out a loan, paying it back on time as agreed. I was out of town on last weekend, I contacted Check 'n Go store 251 on Cedar Ridge Rd; Duncanville, TX before the due date to inform workers I was out of town on Friday, June 24th but will return on the following Monday June 27th. I volunteered to pay the over the phone. I was told that paying over the phone was not possible. I also volunteered to pay it on Monday, June 27th when I returned back in town. I was told that I couldn't do that either by worker who lie and said her name was Nia whose real name was Bianca. No last name was ever given. I asked to speak with a manager several times, I was told that wasn't possible either. I was given his e-mail address nor his phone number to contact him regarding this issue. I was let with no recourse of action to resolve the matter. I was told that someone would call me but not one did about my concern.

I have had numerous loans through Check 'n Go. There's a new girl working at the Crystal Lake office. Not only did she wasn't here on time but then she said that I didn't have enough to pay the loan off. I need 165.00 to pay it off but she said I needed 200 which was ridiculous. She had no manners whatsoever and she told my mother who is 70 yrs old to shut up..."You're not allowed to talk to customers." I gave her 140 dollars towards paying off the loan and she came up with a ridiculous amount I still owed. She has no business working for you. She's a embarrassment to your Crystal Lake office and needs to be terminated. She showed up at 11:00 AM with a Dunkin' Donuts ice coffee. She's doing a very poor job representing you guys. For more detail contact me at **. TY.

They took $177 from my bank account without notifying me. I called them and I have to say, I have never had customer service so horrible in my life. These people have no hearts and are completely unwilling to work with you. As I was explaining my situation, Jo says, "Well okay, bye bye." Seriously, what a bunch of disrespectful and unprofessional people. I hope my $177 was worth it because now I will be homeless for about 2 months. Thanks a lot.

The interest is too high for poor people in the community.

My ex-wife needed to cash a Government check on the 26th of April 2016 (spousal support which has my name referenced on the check). Check 'n Go needed my identification in order to cash the check. I was told that I was required to fill out a 'membership/create an account' and my personal information was required (Driver's License, Social Security Number, etc.). I felt at the time that my SSN was not required, and my valid California driver's license should be sufficient (as it is anywhere else that I cash a check/do business with). The check was cashed on the 26th of April, 2016.

I needed a few dollars for some unexpected bills and Check 'n Go was quick to help me out, so I thought "Wow, this is great and how quick and helpful." Right... I wasn't exactly sure how I was to pay the money back so I read through but apparently couldn't find the answer, they were suppose to take the money on the 4th. I called on April 1 because I was paid early to pay the loan back but the agent told me "no, we will take it out automatically on the 4th like it states on the contract". I was okay with that although I would of rather paid it when I called. The money is in the bank, I was told not to do anything, it's all automatic.

I asked for a loan from Check 'n Go and they were eager to give it to me. They didn't tell me my APR. And when I got my APR it was over 300%! Is that even possible? When I requested for them to stop taking money out of my account or to change how often they take out money they told me I couldn't do it. Had my girlfriend pay the entire loan off cause I just didn't want to deal with them, and they gave us both the runaround. First they told her I had to add her to my account, then told her she couldn't do anything when she was on the account. We had to call them over 10 times because they weren't consistent and didn't know what was going on most of the time. The customer service was just rude and didn't have it all together and made mine and her experience with them a living hell. NEVER USE CHECK 'N GO. I would never recommend it to anybody.

Recently I was notified by Check 'N Go that I was denied a loan. The problem is, I never authorized this loan to be finalized. I had started the process and had a change of mind. I find it to be fraudulent that a company would proceed with a loan you didn't authorize. Unfortunately, I've used Check N' Go frequently in the past and have paid an incredible amount of interest, but in a timely manner, only for them to deny me service. I've used their services successfully in the past over 10 times, so why in the world would they subject a customer to a credit check who has never defaulted on a loan? Makes no sense!

I went to Check 'n Go on Highland rd in Howell Mi. I have to say this is the most disappointing experience of my life. First some strange looking girl called Christina called my phone 8 times!! 4 times in one day to tell me my loan was due! Then when I went in a girl named Theresa had no idea what she was doing and had a terrible attitude. And this Christina was also working that day, she was some skinny, butch looking girl who acted very icy during the transaction. I told her to have a nice day because I'm not as miserable of a person as she and all she said was "uh-huh yup". She was almost worse than the guy named Brian that worked there last October who would verbally abuse the staff that worked there at that time. What's wrong with this company that these people always seem so darn miserable??! Besides management obviously abusing them.

I took out a small loan of $1,600.00. They gave me installment payment plan. They took out the first $400 or $600 out of my Bank of America checking account back then. After a while their collections department called me, which is normal because I got back up on the payment. I asked them "Where is my first payment...?" Their collector never called. SHADY BILLING. Back then, 2011 - the bank told me they had debit my account for the first payment. I never heard from them again until NOW 2016 ON MY CREDIT REPORT OWING 3,255.00!

Check 'n Go draft my payment before the due date. They acknowledged the error but cannot explain how and when they will refund my overdraft fees as well as one day's interest. What is annoying about the situation is they could care less. If a payday loan company is needed, I would use Spotloan or Lendup.

Check 'n Go is one of the many branches of Axcess Financial Services. I've relied on them intermittently over the years when money was tight. I'm fairly (sadly) familiar with how payday loans work and I understand that the consumer pays a huge amount of interest in return for the convenience of having cash available quickly, especially consumers with poor credit. But the rest of convenience is supposed to be that it doesn't require a credit check.

I got the the loan on Nov. 23 and paid it off Nov. 27. They stated they returned the funds and call. Looked for proof on my phone records AND Mastercard records and neither shows any money paid back. I don't know what to do.

I had a title loan through check n go and they came and took my husband's car and when I went to go get his car back they told me that I needed to pay off the loan that I had, which I did. And then I went and got the car and they told me I didn't have to pay the repossession fee and they told me the title would be in the mail within 6 weeks. And this was back in august and I still have not received the title. I called today and they said I need to make a payment to them because I never paid that amount I owed. Well sorry but when the company tells me not to make that payment then I won't.. So now I'm beyond mad.

I got a loan at Check 'n Go. But if I knew what I know now, I would not have never gotten one. The representative bugs you before your payment is due. If you try to pay extra, she want take your money unless it's the amount she wants... This is the worst company to borrow money from. Their interest rate is ridiculous. Even if you want to cash checks, they charge way too much. Once I pay this loan back, I rather do without than to borrow from them again. I would advise everyone, do not borrow money from Check 'n Go security finance, and the other loan companies is a lot better with their payback options and interest rates... CHECK 'N GO IS A BIG RIP OFF.

I paid off my Title loan. I was told it would be 6 weeks. When I called corporate the number does not have an option to speak to anyone that can resolve this matter. 6 weeks is way too long.

I refinanced the loan and was informed a payment would come out of our account on 10/8/2015. This morning 228.00 was gone from our account. I know this was the refinance charge but nowhere did it say that it would come out before 10/8/2015. I do not understand why this happened and how they can get away with not informing us this would happen.

I want to know why Check 'n Go gets away with not allowing a person a full 30 days to repay a payday loan? I'm on Social Security Disability and I get my check deposited direct deposit at midnight on the 2nd of every month! I have been getting loans with Check 'n Go for quite some time now, but this woman who is the Manager of the Sapulpa, Oklahoma Check 'n Go office has never allowed me a full 30 days to pay back a payday loan! I don't think it is fair that they get away with doing this.

I took a 1700.00 car loan out in June 2014. And another 1000.00 loan at the same place around 8 months later. That's 2700.00 dollars total. Correct? So far I've paid them 4400.00. They told me now I still owe them over 3000.00. What the Hell is going on and how do I stop this huge RIPOFF.

I went in one day 5 o clock... thought about refinancing. While I was thinking, the manager started getting mad because I was asking her questions. I'm not going to just say you sign me up! 535 dollar Loan paying back over 500? I'm not stupid. I want to work on my credit but not pay 500+ in interest. She started getting an attitude after 3 questions. Come on, you're a manager? I told her she was being rude and I felt harassed for asking questions about what I was going to get myself into. Well, she told me to get out and that I was wasting her time and that she could have been doing other things. Like what? Making fun of the people that come in? She did talking about the people in front of me.

I have used them for over a year. They were always very nice/helpful. And I could live with the monthly charges. Once a year I guess they make you update your info... pain in the butt... but sounds feasible. First issue I have ever had where they took out 2 payments, instead of one, I am overdrawn... worse... I can not pay my son's rent so he will move out. I have no doubt they will take care of this situation. If not my bank has a vigorous fraud unit. I have liked them for a long time.

If they say we close at 6:00 p, that should be the time they close... not 5:10. She's still in the store. Internet says open... I use my gas, CLOSED AT 5:10 pm. Say 5 then so I will know!

I got an installation loan for 2505.00 - I had already made total payments of 1290.67. Work changed payroll biweekly dates. When I advised Check 'n Go. was told only way to change my pay loan date was I had to refinance the loan. My payments or higher. When I added all the payment total comes to 7098.58. They advised the 1290.6, was just for interest no credit to the loan and nothing can be done about this.

Spoke with an associate on 07/16/15 to set up payment of $179 on the 31st of July. Payment was set up and agreed upon. To my surprise on the 17th of July some sort of electronic check was posted to my account in the amount of $307 dated for the 16th the day I spoke with them seriously making my account overdrawn. I called them and was treated very rudely and told that they did not know that transaction was set to post. Do not deal with this company. I had to close my checking account and open a new one to prevent this and I will now pay via money order.

I was suppose to receive a payment on a Tuesday and today is Sunday. Wtf. I'm glad my son tournament is over - I would have been pretty broke.

I had paid my payday loan off every time. I have fought with them 3 months 3 different times they hit my account and over drafted it. This time they hit my account twice, won't give me my money back, and got a massive attitude with me. And doing it without my approval.

Called in a payment and Check 'n Go charged my debit card twice without my knowledge. Still fighting with them. In the meantime, I was whacked with late bills, interest fees and credit score drop. They claimed it was not their fault - as if I was responsible. However on a recent trip I could not call in my payment, they withdrew it the same day. When I called about it, they told me they did not need my permission. Please beware.

I will never use Check 'n Go again. A month ago I had went in to get a $500 loan. Payment due, I was out of town so I called and used my debit card. The next week I noticed I missed a call from them, so I called back and was told that my payment showed that it didn't go through so she sent my check in, but it's showing up now and was told to make stop payment of check at my bank. I talked to my bank and they also said that $565 was taken out and I put stop payment of check.

While employed there I was robbed at gun point and went out on leave and was illegally fired (while out on leave) and they cancelled my health insurance too. I had to fight to get my job back. In less than 4 yrs. I had over "8" D.D.O.'s!

Check-N-Go treats their employees like crap. They expect you to work by yourself for months on end and they don't appreciate anything you do.

I needed a loan. It's Wednesday, I get paid on Friday. I was asking for $400 after spending a lifetime giving up everything but my blood type. I was denied after all the hassle. lol. I find out they running credit checks on a payday loan? I have emailed them 3 times waiting on response.

I wish there was a (-) negative star rating! This company screwed up. The money never got to my account. But when I called they were SO VERY RUDE. Told me that I was still responsible for this loan and for at least 3-5 DAYS!!!! they couldn't do or wouldn't do anything! I am STILL being charged interest at this point and responsible for this. Then wouldn't reprocess this, and told me that I HAD to wait 3-5 days to even restart another loan. I have NEVER dealt with this much rudeness... Spoke to 2 different people and supposedly different departments, and BOTH were just as rude. Their agent entered the account number wrong. They can tell that they sent the money to the wrong place... but now I have to call back in 3-5 days ("sometimes up to 10 days") to deal with them AGAIN. So much for a quick loan for a few days. This has turned into a nightmare!!!!

In July 2014, I received a pre-qualified loan letter in the mail. They told me to bring down proof of income. Then told me I did not qualify. So I got a payday advance. After about 3 PDA I came in to pay shortly after having surgery and having a fluid recovery bag hanging on my side. The mgr/regional told me they were going to be stopping PDA but I was approved for a loan (no inquiry from me), had to do the paperwork twice due to my condition. After making 3 payments on time I came in and made a large payment before the due date. At the end of that month they charged me a late payment for not paying another payment that same month, and another charge each month since. Still making payment on time. That's extortion using my credit as hostage.

The Store on Guadalupe St. in Laredo open late when it says open at 10.30 am. I'm very mad. The store is supposed to be open on time and people working there are so rude - bad customer service.

Do not apply for a loan there. Even if you're denied a loan they keep "all" your personal information on their website even routing and account numbers! I asked to have my info removed and was told no because they need it for auditing and marketing reasons. Sounds like bs to me! Beware!!!

I had gotten my SS check paid to me early and I paid my loan off before the 3 as my money come in on that date and right after I paid my loan to the Check 'n Go in Belleville Michigan and waited 2 hours and her knowing I was there to pay and re-borrow the manager there said "I can't loan you money till Monday" and I was so upset for her screwing me over like she did!!! That was totally wrong!!! I need to speak to customer service about the transaction she pulled on me! Please call me ASAP at **. That was awful of her to do that...

I went to the store on 21 and card. I have been going there for 2 years - the staff has always been friendly and courteous. On this occasion I was treated by the new manager - she first told me she would be with me shortly after she made several calls complaining about a customer. When she finally called me up I told her instead of making a partial payment I would pay back the entire amount and Reborrow. I have done this for 2 years. She said that would be fine after I asked her if there would be a problem with me reborrowing.

When I received the money, I went to make a payment on all of my pay day loans, as I usually do. While I was making a payment at another loan facility, they told me I could borrow the money to pay off Check 'n Go. I called Check 'n Go numerous times to retrieve my information. However, all I got was a voicemail that was never returned. When I went to make my payment at Check 'n Go, I was told my checks had been deposited 2 days after it was due. I have gone about 10 days past before. I asked why didn't someone call me as they usually do. The manager said my number was not a good number. I asked her to call my number and she did and my phone rang. I still have the same number, feel free to call me.

MY FIRST EXPERIENCE WITH CHECK N GO..... I called to see if they were open/location & was told to come in. I drove to the location 4762 Lankershim, North Hollywood, Ca, NO ONE THERE & A SIGN SAYING BE BACK IN AN HOUR???... at Lunch-time on a FRIDAY???....Before Valentines Day. I asked ** why she wasn't here. She claims she went to the bank??? (Convenient answer) BUT WHY didn't go to the Bank before she opened at 10:30am...And in a busy strip mall and got an attitude after that question.

On 6/7/2014 I applied and was approved for an installment loan. At this time I specifically asked it this loan would be reported to my credit report. I was advised that yes NCP Finance would report the loan once the loan was paid off. On 11/22/2014 I paid off the loan and again asked if this loan would be reported to my credit report. I was advised yes but to allow 45 days for it to appear on my report. On 2/16/2015 I pulled all three credit profiles and no loan was reported.

I witness something so disturbing. I recently open a loan at the Marshall, Tx store and the manager there very unprofessional. When I open the new loan I took the conversation as if she were having a bad day so I overlook her language but when I returned and she finished up on one customer and I know for a fact the lady might have been out of the building a min. when she actually started breaking every HIPPA Law discussing this client account with someone I guess she knew... I were appalled. I didn't know if I needed to just leave...

I called check 'n go as I do each month to make my on time payment. So once the payment was made I asked the girl what was my payoff amount and she told me that she could give me the amount as of today because even if you pay on time interest is added daily not monthly but daily. This is highway robbery for people that's already having a hard time. Please do not take out a loan with these people it's robbery. I will never use this company again in my life.

I made a 6 month title loan on my car. Have done this about 4 times with them in the past. But my last 6 month contract. On my 5th payment I paid on time. Showed I had one more payment to make. I went in on the 6th payment and received another number 5 receipt showing I have to make a number 6 payment again. I have two number 5 receipts. They deleted the previous payment! Why??? And they only take cash at that location! I have the receipts and will be glad to fax to anyone to prove they stole a payment. Donny ** the district manager is a coward and won't even return phone calls. Even faxed both to main office and they didn't care.

Please be aware of the contract you are signing. You are basically giving permission for them to invade your accounts and take your money without being able to negotiate changes of any sort. If you try to make a partial payment, they will charge your account the full amount.

I visited Check N' Go located on Magnolia and Banbury Drive and I waited there for 40 minutes. I came to get a loan and there was someone ahead with of me. I understood waiting for him. But then when it was my turn the employee started multitasking trying to help me and other people. This made my wait even longer. Instead of just taking care of me and getting me out of there everyone who came after me was leaving before me. I was so upset. She needs to learn how to take care of the guest at hand. I would have been done sooner and then she could have helped everyone else.

My wife went into Check N’ Go in Spartanburg, SC to pay her payment on 1-9-15 and informed employee she would be back on 1-10-15 to refinance her loan and employee said, “I will see you tomorrow!” My wife returned with all the proper documents on 1-10-15 to refinance and was told she wasn't able to refinance due to her being a bi-weekly payment customer and it had to be within 7 days of her next payday! My wife said she was in yesterday to make payment and told employee she would be in tomorrow to refinance and was told she could have refinanced on 1-9-15 when she made her payment but now you have to wait until within 7 days! My wife asked why was that not disclosed at the time of payment and she was told she should have been informed of that!

I called Check 'n go to push back a payment because I knew the money wouldn't be available. I agreed to make a double payment with my next check. The payment was processed anyway and now my cable payment is going to bounce.

I issued a check to a man to install three windows for me and he cashed the checks and never came back to install the windows. I contacted Check 'n Go and asked them if they could give me the information the man gave them when he cashed the check and they said because of privacy laws they could not do that. I am a retired man and this man got money from me and then did not do the work. If you know how I can force this company to give me the info email me **. I want to stop these types from taking money from trusting retired people. I don't want this to happen to your elderly parents or your grandparents. Please help me, thanks.

I have used Check 'n Go on and off for a few years for payday loans. A while back they offered me an installment plan. I took the installment loan and there had been no problems until my pay days changed at work. My work was bought out by another company. I was on an every other Friday direct deposit. The new company changed out pay dates to the 7th and 22nd of each month. I assumed since my loan was set around my pay dates I would be able to call and change this. I even got a supervisor on the phone. They said it is contractual and they cannot change my dates. To me, this just seems wrong. I had no control over my work changing my dates. This is going to cost me a lot of overdrafts and return fees. I do not want to have to close my account and open another one. I do not know what else to do. It seems to me it would work best for them as well to just change my dates.

I got into a spot I needed help with - Check n Go answered and I spoke with them. They said I was approved for a 1,500.00 loan. To say the least I was thrilled. He then told me I would have to pay 150.00 first before I could receive my funds. I explained that I did not have 150.00. At that point he said okay and hung up. Isn't it illegal to want money upfront?

Borrowed money 9 months ago and did not have any problems at all. Customer service couldn't have been nicer. They call each month to remind me that my payment will be withdrawn in 2 days. No one has bothered me or harassed me at all. They were above board with all my contracts and I knew from the start what my payment amount, interest rate and any fees were going to be. I will definitely consider doing business with Check N Go again.

I had previously gotten loans to help with a financial issue. The loans were for $250 each time. I paid the full loans back on time every time. The last loan they took the full $275 from my account on Thursday. I tried to get a new loan, and they approved me. The next thing I know they denied me and I can no longer contact them. The page won't even load on my computer. It always says "Webpage can't be accessed". Very irritating considering I never asked for extensions. I always paid the loan in full on the due date.

I was given a loan that I was unable to pay minimum payments on. I revoked further ACH withdrawals as you have a right to do by law. Their agreement even states you can mail in checks or money orders. I opted to mail money orders but they wouldn't allow that. Had to have credit card info. I gave them debit card info and set up payments that were still too high. They wouldn't budge. Closer to time I just cancelled the debit card. I want to be in charge of my debt, not have my debt in charge of me. I offered $50 a month. I am on social security and that's the best I can do. They said no. They have reported my checking account to Certegy and now I cannot write checks to places that use them. Publix uses them and that's where I shop. They have linked that account to all my banking accounts that I write checks on. My daughter is on my acct and it caused her to not be able to use it.

Got a call from a collection agent saying I owed $1800 or so to Check ‘n Go. Followed up and quickly found out that someone had used my info to borrow 1500.00. The worst part (along with the constant harassing phone calls) was the way the crook got the money. They applied online and had the money transferred to an account. No ID... No voice call... Didn’t even have to sign for it. So now my credit is on ALERT and I have to go thru all these steps to prove I didn't borrow the money. Time and expense. They just recently stopped calling but I can’t get any followup from them. Seems like they are protecting themselves by keeping me in the dark. Calling them again today.

Every time I call Check 'n Go I get different answers from different people. I was told a payment plan was able to be set up. When I did it they did not follow it. When I called back, someone else told me they were unable to do that. I was told I could pay by credit card. When I called back to set that up I was told no again. No one knows any correct answers.

Took out a payday loan as I have for the last 5 years. I'm paid weekly but my payment date had always fallen on a biweekly schedule. Now for some odd reason they are forcing me to pay weekly. I called and even spoke with a regional director about the bind their force would put me in financially. She said it's state law and they don't have any options. Upon speaking to another company, they specifically told me that the state law governs but doesn't set the payment dates. They are simply just being forceful and greedy. Needless to say, I'll never use them again. I work in customer service and I am well aware of the leniency that managers have.

Great experience with Check 'N Go.. I was told upfront what their expectations were.. I was told when my next pay day was. What the payoff was. If I couldn't pay it off I could pay my interest or I could pay more to get my loan to come down. I was also told that I must confirm my appointment by 12:00 on my due date if not the checks would be deposited.. Very simple process. I will continue to use them.

Took out an installment loan $2600.00 in August 2014. Paid $1100.00 on 9/2/2014. Paid $ 300.00 on 9/3/2014. Paid $ 543.54 on 9/3/2014. Paid $ 543.54 on 9/4/2014 = $113.92+interest. They cannot tell me the balance of my acct. It's been a month. I just get the runaround everyday that I call. Now I'm told it's a coding error.

This Check N Go in Stevens Point took money out of my bank account without my authorization. Because of this, my account is negative. They've never spoken to me before doing so. This feels completely wrong.

Went to make my payment on the day it's due. Lady tells me she sent my checks thru at dinner that day. I said "why I'm here every Monday before 2 o'clock." She said it's because I didn't call them to verify I was coming in. I have never called to verify. I always go in on Monday before 2 o'clock. I work nights so sometimes I take nap before I go in. The other lady who works there knows this and has a piece of paper saying will be in by 2 o'clock. How can you send checks thru on same day it's due. They don't even close till late. Caused me a lot of problems with bank for what they did. Will never use them and will tell everyone I know not to trust them. If I was late I could of understood but I wasn't. They are crooks.

I have been using this service for the past year. Every time a loan is paid off, I have to send them a copy of my bank acct statement, which is strange because I also use check into cash, and they do not require that. So when my loan was paid today, I went online to apply for a new one. Their system automatically told me I am denied, to my horror, because as a single Mom, my family and I relies on the income!

Don't do it, if you get behind and set up payment arrangements they will stop taking payment after a while no contact mind you and then 6 yrs later try and come back on you.

Very Horrible Place! Will rob you in no time!! They will automatically go inside your account as much as they please and then claim you haven't paid anything! BAD customer service by the manager. He did whatever he could to get me out of the store. I would mention his name, but that would be pretty low for me to do that. AND I had to go to my bank to get everything fixed because Check n Go apparently couldn't do a thing to fix it! So I'm getting a refund back from my bank and I paid an extra $30 to block them from taking more cash out my account... Besides that, they only have one person to wait on customers which is ridiculous! About 6 customers can come inside and it will take about 1 to 2 hours to get serviced... THE DOOR DOESN'T WORK EITHER! Don't waste your time here!!! CHECK N GO WILL RUIN YOUR LIFE!

When my account went to collections, I was getting calls from two different companies as well as given the name of another collection company that was handling the account. This was very confusing because I had acknowledge that this was my debt. To go to the extent that to say that I had defrauded the bank and that they were going to serve me papers to my place of employment and/or home. If I get fired how are they going to get the funds then. The interest rate that they charge, how will one pay the loan off and still have funds to pay other bills as well. They need to be closed down. I will definitely place a complaint against them.

This people are very rude, no business skills at the West Allis, WI store. You call the store and a rep is so rude, loud music, doesn't know any of the business. They took money out of my checking account without writing or calling me. A fake check saying I approved this transaction. Overdrawn my account. What kind of business goes on to take money out if it's not approved. And not writing a letter. I'm on disability. Made several calls to let them know I laid off - hardship case - but what do they care. Rude, unprofessional. How do they stay in business? I will write to Ripoff.com complaints online.

**, the rep in the West Allis, WI store, is the rudest customer service person I've ever come across in my life. Besides the fact of giving false information, she refuses to let me pay off this loan. I used to manage one of these stores, and I know for a fact you can pay more than the interest due to pay down your loan. I have been trying for 2 weeks now to contact someone either management or at the corporate office but it's impossible to get through to a human being or even leave a message. I'm going to take this to the top and make sure this doesn't happen to anyone else ever again. Does anyone out there have a phone number to get through to a human being?

I complained and was told to go somewhere else. Workers are rude. Was told they were going to call police on me for asking why they open late and always mean and rude. I will never go back no matter what.

Our 22-year-old son, who did not have a full time job at the time, borrowed $2600.00. He kept making payments but the loan amount increased! In an attempt to help him, we paid off the loan which had reached the amount of $2800.00. We were absolutely shocked at the fact the young girl who was the "manager" had no idea what the actual rate was!!! She also stated, "No one has ever been able to pay a loan off in full".

I had to get a personal loan, because I fell into financial hardship. Unfortunately, I had bad credit, and no bank would consider giving me a loan. I was desperate and decided to get a pay day loan called an installment loan. Please beware they charge more than 100% in interest. You end up paying the loan, after you pay the full interest they charge. That's why it's important to read all the information these companies provide. They do not hide anything. Even their customer service representative answer every question. They also encourage you to pay off the loan asap. Or give more each time it's due. That's one of the reasons I got the loan, because I read everything, and they answered all my questions.

I had a loan with Check 'n Go and was offered a job with the company for a GSR position and passed the test and I was told to pay the loan first. With two interviews with the store manager and the district manager, they both told me as soon as I pay off my loan I would start training. They told me to get another loan company to buy the loan back or get another loan so I did and yet no job and more expenses that I didn't need. I got them thinking I will pay them back because I had Check 'n Go for a job - no job and now I'm in a financial crisis... Something has to be done about this.

I had filed a report previously, last August when I first started being harassed by Check 'n Go about repayment of a $2,000 loan I knew nothing about. I told them over and over, I didn't apply for a loan with their company and I didn't owe them anything. The saga continues. After receiving calls sometimes 4, 5, 6 times a day, any time between 7 a.m. and 7 p.m., I filed a report with our County Sheriff and consulted with our Attorney. The next step was in October when I received a statement from a collection agency - Fairway Capitol Recovery stating the debt was now almost $3100.00 and if I didn't respond to the statement, I was admitting the debt was valid and I was responsible for repayment. I called and got another arrogant, rude man who talked over me and down to me, and was not interested in listening to anything I had to say. Our Attorney told me to stop taking their calls and ignore them. I did and finally, the calls stopped... for a while.

On 2004, I applied for a loan at the Check N Go located on North Miami. At that time I was going thru financial problems and a divorce and I could not pay my loan. This issue has haunted me in my credit report for 10 years. On August 2013, I received a collection letter stating that if I did not pay my debt I could even go to jail. So they made me a settlement amount and I paid it off. Now I went to get a cash advance at a new Amsco store and I was denied because of them. They are still reporting that I owe money. There is no way I can call. The phone numbers do not exist to their corporate offices. DO NOT GO THERE. HORRIBLE.