
Century Support Services Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Century Support Services
Century Support Services is a debt settlement company based in Pennsylvania. The company focuses on helping consumers resolve unsecured debt through negotiated settlements with creditors. Customers can manage their accounts through an online portal. Century Support Services operates in most U.S. states, though availability may be limited in certain locations.
Visit www.centuryss.com- Accredited by the American Association for Debt Resolution (AADR) and employs certified debt specialists
- Dedicated representative for each client
- Free initial consultation
- Only offers debt settlement services
- Not available in all states
- Fees can be high
Century Support Services Reviews
Filter by Rating
- (654)
- (118)
- (41)
- (22)
- (33)
Popular Mentions
- 4,942,310 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,942,310 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 3, 2018
I was having financial help from my family and my mother passed away. And it cut my father’s money down and he couldn’t help me out anymore. I was left with some bills that I couldn’t pay and I lost the car too. I’m on disability and social security so I was really hurting and the only way I knew how to get everything paid is to find a way to do debt settlement. I went to two different bankruptcy places and they said they couldn’t help me because I didn’t make enough money. The debt settlement was my only other option. Then, I came across Century Support and I was impressed by what they said.
I initially contacted them and I discussed why I was thinking of debt settlement and they were more than happy to help me get that part of my life straightened out. They told me that it was the place to do it. They told me what they could do and the amount of money that we could do it. I just started the process last August and I felt very comfortable working with Century. However, I dislike having people getting my bank account and doing the auto-pay stuff. But it was the way Century handled things and I had a little trouble with that. It was the first time that I have ever let anybody in my account. In the beginning, I was always scared that they would take too much or they would take the wrong amount but it’s been like clockwork. We set a date and I made sure I have the money in my account. The same amount every month on the same day.
Century has taken some of the worries off of my shoulders. My credit score plummeted, but I knew it was going to. When you go in any kind of debt settlement or bankruptcy or anything that has to do with your bill, there’s gonna be some problems. You just have to go with the fact that you’re going to settle the problems and things will get better. That was what I felt. It was hard for a while but at the end of it, it will give me peace of mind and that’s what I wanted. Century always had an answer for me for anything I’ve called about or asked. They always put me at ease and because of that, it made me really comfortable with the process. They did the best they could to work with me. I'd definitely recommend Century to a friend.
Sharon, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced staff, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed May 2, 2018
I was drowning in debt then. I made a mistakes of taking a 157% loan for six years with OneMain Financial. Century was fully-rated on the computer and the best there is in the business so I sought their help. They take $200 a month and they do their best. I’ll have a better credit in another 10 or 12 months, and then a real good credit in a year and a half. Century was very sympathetic, understanding and very reasonable on my quote. Working with them has given me some peace of mind, because I'll be okay again soon.
Mark, thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven’t already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed May 1, 2018
I got way over my head with credit card debts and some other debts. And then, I got sick. I found out that I had Adult Onset Diabetes along with everything else that’s wrong with me. They all came on when I passed 65. I got swamped, overwhelmed and I couldn’t do it. I saw Century Support Services in an ad and I called them and talked to them. The guy told me exactly how it worked, what they were gonna do and how long it would take. He wasn’t vague about it and wasn’t trying to draw me in. This takes a long time but if I gave them more money, they would do it shorter.
The salesman who works at Century Support Services was the guy that answered the phone most of the time and I went through him. He was usually very quick and had to get off the phone, but he would answer my questions. There was no problem. If I couldn’t get him, he would call me straight back. I could call like that to talk to someone and he’ll explain everything to me like it is. If you don’t like it, don’t take it. Go to somebody else. But you may not get as good a service as I’ve gotten, because every month, Century would send me an email. And if I go on to their website, they show me exactly where my money is, how much I’ve got in there, and who they’ve paid. And it all balances out.
Their job is not an easy task, trying to negotiate with some of these credit card companies. They’re a good company to deal with if you wanna get rid of some debts. It takes time to negotiate a deal with a credit card company and get the price negotiated down before you can pay it. Then you pay Century and they pay the credit card company. They’ve never cheated me and they’ve never tried to. I was a fraud investigator for years and if they tried to defraud me, I would know in a second. They will help you if you let them but you gotta go along with them.
It cost me $250 a month and it's not cheap but they’re paying two or three people out of that. Plus, they got their own fees which was fine. They gotta live too. I had a question about one of the fees that they had but I talked to them about it and they explained it to me, and it was to my satisfaction. The fees were reasonable and I’d recommend Century to other people if they had the same problem as I did.
Billy, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you more access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed April 29, 2018
I was helping my wife get out of debt and in the process, I wound up getting in excessive debts myself. I looked at another debt settlement company, but these people at Century seemed to know what they’re doing. They get the companies that I owed and they get the price way down. And then we save up and pay them or Century pays monthly payments, whatever it takes. The reps are very friendly and they contact me frequently and keep me abreast on what the situation is. They also make sure that whatever company I have a debt with report that it’s paid off. The reps are always very polite and knowledgeable. They answer my questions and get theirs answered too. Right now, my life isn’t better yet because my money is still going out. But working with Century will enable me to manage my life better and not get into debts again. I would encourage people to go with Century if they have to go this route of debt settlement.
Royce, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed April 28, 2018
I had a couple of bills that I wanted to take care of and I was going through Freedom Debt Relief. Their payment a month was higher than I could afford so, I looked for another source to do this with and Century came up with the best source. They're gonna pay off these bills and then I have to pay so much the next four years until it's paid off. The rep was nice and he could answer every question I asked. He was good and he called me back a couple of times to see if that’s the way I wanted to go. I’ve been with them for three months and they paid off a credit card two weeks ago. So far, it’s been great and they’re working on the other items I need taken care of. I hope it works to where I can afford to make the monthly payments to get these debts paid off. I'd tell friends that they need to check into Century Support because they really helped me and so, they can help anybody else.
Donald, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to the specific details of your account including, recent activity updates, pending settlements, and many other resources for your convenience. The Century Team will continue to work with you to successfully complete you program as efficiently as possible.
Reviewed April 27, 2018
So far, my experience with Century has been good. I meant to go with someone else but that company switched me over to Century and I wasn't too happy about that. But Century has already settled one debt out of six and their reps have all been really nice. I have a friend with some problems and I recommended Century.
Rose, Thank you for your positive review and rating! We value the partnership we've established with you and our representatives strive every day to deliver the highest level of customer experience possible for you. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlement offers, and many other resources. Through our portal and our experienced representatives, we look forward to working with you to successfully complete your program as efficiently as possible.
Reviewed April 26, 2018
Century Support Services sounded like a good opportunity to get out of debt and when I read some reviews on them, they weren’t too bad. Several companies actually called me and I called one of them several times, left messages and they never called me back. But Century did, and their representatives have all been good. They explained everything well when I called or talked to them. I’m still in the program and they still got three more to settle for me. One creditor offered me a settlement and it was quite a bit less so I went ahead and settled with them myself and pay them off. It was a big lump every month and it was enough that I couldn't pay them plus Century. So they froze everything for me and I got them paid off.
One of my creditors is suing me for $1,500, and the other one was $500 so I don’t understand why Century just didn’t get them out of the way. Century called me and told me that if they had any idea, they would've gone ahead and settled with them. I also emailed Century and they emailed me back that they wanna work on my case.
Then the rep called me and he advised me on what to do and he said that whatever I needed, they would send to me. He said he could settle with them in December unless I could add more money and I can’t do that right now. He said that when the lawyer calls, he’s gonna have the money to pay them probably then. But he wasn’t gonna call them and said he wouldn’t do anything until I get a summon. I never got a summon, and I just got letters from lawyers who want me to hire them to take care of it.
Cathy, Thank you for your positive review and rating! Century has very knowledgeable employees and make every effort to foster good communication with each one of our clients. We encourage you to always contact us if you have any questions or concerns regarding your Century program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 25, 2018
I liked the overall price of Century Support Services for getting out of debt. I was looking for something that would take me to lower payments and Century offered the least amount for monthly payments. I just started with their program in October and everything has been okay. Everything has been great with the reps. I have one account that's up for a payoff since a settlement offer was sent to us.
Leslie, Thank you for your positive review and rating! It's wonderful to hear how our efforts have had such a positive impact for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you with access to the specific details of your account. This benefit includes, recent activity updates, pending settlements, and many other resources for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 24, 2018
I have dealt with your company for almost two years, you have handled my debts in an expedient manner, you are very professional and considerate when I experienced some hardships, you worked with me. I would highly recommend your company to any friend or family experiencing debt problems, thanks for all your hard in helping me pay off my debts!
Devra, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account. This benefit includes, recent activity updates, pending settlements, and many other resources for your convenience. The Century team is looking forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 24, 2018
I liked what Century Support Services had to say. They were prompt and everything was great. We got rid all of the credit cards that we had except for one. I don’t like the cost but they they did what they said and now I feel less stressed.
Suzanne, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives strive daily to deliver the highest level of customer experience excellence possible for you. We appreciate you taking the time to register on your MyCentury client portal. The portal provides you will access to the specific details on your account, including recent activity updates, pending settlements, and many other resources. Your portal is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed April 23, 2018
I was trying to separate from my ex-husband and I had a lot of credit cards and money that I owed. I knew I wouldn't be able to make arrangements with the companies at that time so I then decided to look into debt relief. Signing up with Century was easy. They told me what I had to do and how it would go from point one to the end of all my cards. Their team was very nice as well. They're flexible to talk to and they try to help you. Someone told me, "If you have any problems, if any other credit cards are trying to go forward and continue bothering you, calling you, you just call me. Let me know. We will handle it from there.” They also told me that I could pay more for three more months and it will clear me out. I always talked to them if I have anything that was coming up and they were always willing to help me.
It's been two years since I've been with Century and I love it because everything has been smooth and it has been easy taking care of anything that they tell me. I have friends of mine and they have been through the same thing but did it in another way and they haven't got a chance to call for a support to help them out in an account.
Cris, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed April 22, 2018
I needed to get my debt cleared up and it would cost me to do it myself. When I found Century Support Services on the internet, I called them and spoke to someone. They asked me for all the debts that I wanted to have them help me with and I gave them that. The reps were all nice and I never spoke to anyone that had a bad attitude. If I had a question, they took time out with me to solve the question. If I have anything with my internet that I didn't know if something happened or I didn't know anything about, they would explain it to me. If my password got messed up, they would help me to retrieve it back.
It’s been two years and I have two more years to go. I'll just be glad to get this over with. It has helped because the debt collector has stopped calling and my debts are getting paid off. If they see a debt is getting paid off or maybe earlier if they could do it, they'll call and ask me if I could afford $10, $15 or $20 more and they go from there. It’s a nice company and people should try them. It’s all thumbs up and I’ve told a couple of friends about Century.
Ertha, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We value the partnership we have established with you and our representatives have a passion for building relationships with our clients. You Century team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 21, 2018
The customer service people from Century Support Services have been doing everything I requested them to do so they're doing a good job. However, I don't know how fast they move and I just decided to do everything myself except cancel. I have a few more that I need help with in settlement agreements. They were charging me a nominal fee every month that they repay. They pay too slowly even though they kept up their bargain about putting me up under the umbrella. It just didn't make sense because I knew what I was doing. But once I caught on the rope of what was going on, and how to settle the accounts and how to go about doing that, I could have done it myself.
Once they make a payment for you, you owe them $85 right after. And that's okay because they have to make money in some kind of way in order to do business. It's just that it wasn't moving fast enough and I didn't have 48 hours to do it. I'm trying to move in this place and I needed to have my rent score keep going up and they had to see that I was making a natural effort. I had paid them and they were only disputing my three accounts at a time in a month. They said the reason why they were doing three at a month was because it would reflect the red flag. So I did it myself and within the last two months, I've cleared a lot of accounts.
Loreen, Thank you for your positive review and rating! Our representatives strive daily to deliver and excellent customer experience to each and every client on the program. We make every effort to foster good communication with our clients during their Century program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Century is constantly building relationships with creditors, which gives us tremendous bargaining power during our negotiations to settle your accounts. Again, we appreciate you sharing your feedback and wish you the best of luck in all your future endeavors.
Reviewed April 20, 2018
Courteous service. Regular updates. So far it has taken a lot of stress off me trying to get out of debt. My balances were cut in half and spread out over a period of time. This has made it possible for me to have a fresh start.
Lawrence, Thank you for your positive review and rating! Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience possible to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our diligent efforts to helping you achieve your goal of financial freedom.
Reviewed April 20, 2018
I had a change of financial circumstances and I was overwhelmed. I thought that any way I can consolidate my debts would be helpful and so I contacted Century. They took a lot of information and they contacted the creditors and tried to negotiate a settlement. They got back to me once the settlement has been achieved. But it took a few months to hear from everyone but so far so good. The rep was responsive, attentive, and knowledgeable. And once Century has contacted the creditors, they stopped treating me badly. Century also made my month-to-month payments more affordable.
Mario, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you. Century's employees are very knowledgeable and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed April 18, 2018
I have been with Century since May 2017. I was signed up by a company called Accredited Debt Relief and carried on communicating with them until recently. Everything was going fine until March. I have 6 credit cards, three with Bank of America. 2 of my accounts have been settled but Bank of America hasn't been offered any settlement since from what Century told me (too late) there were not sufficient funds on my account with them. I pay every month what has been estimated by them initially according to my debt which was supposed to be solved in 48 months. However, they didn't reach out Bank of America (Biggest part of my debt) and as a result I was served in March! With 2 lawsuits and a mediation first. I am on my own, bearing in mind that they have always told me (the first company who signed me up) that my creditors were easy ones and that BoA almost never took legal action... That's the almost part that I didn't want to look at.
Today, 2 of my accounts have been settled, 4 still remain active with interest charges going on and legal action to deal with... I am totally unprepared because I listened to them and trusted them, having set a monthly payment to sort out the debts... I am French, living here and not really familiar with the US legal system. I am not satisfied at all. I feel I have been betrayed and misled... manipulated and sold a program which doesn't work or has been totally mismanaged. Staff is unreachable, no names, nobody to talk to on a regular basis that knows your case. I have no name for my "negotiator". All this is anonymous and their answer, "We are sorry but we are not lawyers..." Well, I am going to end up paying them and my creditors (More with the interest charges that piled up since I stopped paying my credit cards a year ago on their advice). Any advice? I am retired, and I teach a few hours at College to make both ends meet.
Christine, We appreciate you sharing your Century Experience, which we take very seriously. Your review has been shared with our Director of Customer Service and other senior managers, as part of our complaint management system. We regret that you're feeling that there has been a gap in communication with us. One of our Senior Customer Advocates, Katelyn, has initiated an internal review of your concerns. Our records indicate that Katelyn has attempted to reach you and talk about your concerns and discuss potential solutions. Since your enrollment in the Century program, we've had numerous conversations with you regarding your accounts and what to expect. Some collectors may associate with law firms in an attempt to collect on that debt. However, those same creditors are whom Century negotiates with on a regular basis to reduce your debt and reach a settlement acceptable to our clients and their creditors. Our Century Negotiators are knowledgeable on how to address these accounts and will work towards a positive resolution for you. Our team makes every effort to foster good communication with you during your Century Program. We will continue to follow up with you and work for you on all possible solutions getting your debts settled. Thank you again for sharing your feedback and we encourage you to return our call, so that we may have the opportunity to address your concerns mentioned in your review and any other questions you may have concerning your Century program.
Reviewed April 18, 2018
Century Support Services is working with me on my credit card debt. They have settled one, and we’re working on another one. Everybody’s been very helpful. I’ve got their number in my billfold if I need to call. I recommended them to someone that was in the same position as me, and he's been with them for two months now.
Carolyn, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you. If you haven't had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you with access to the specific details of your account. Other benefits include, recent activity updates, pending settlements, and many other resources for you to use at your convenience. We appreciate you sharing your Century experience with us and we will continue our diligent efforts to help bring your program to a successful completion.
Reviewed April 17, 2018
Century Support Services provided a debt relief program for me which I started in March. Their rep sounded pretty good when she talked to me on the phone and she seemed very confident with what should happen with my settlement.
Karen, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 16, 2018
Century Support Services has been helping me with debt settlement and it's been good so far. The reps answer all my questions and I feel comfortable working with them. Everything is good.
Yader, Thank you for your positive review and rating! Century has very knowledgeable representatives and we strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert staff, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed April 15, 2018
I heard a lot about Century. I gave their reps all the needed information and they took care of it. I like their program and we've been rolling ever since. So far, they've already paid off two of my credit cards. I'm working on number three which is the biggest one but it's the last one. They've done a great deal in my life. My scores have gone up however, they wanted me to sign up for a loan application to pay off my last debt. I can't submit the thing because down at the bottom, it says "For an employment" and I'm unemployed. I haven't been working since 1999 and I'm disabled. But I own a home in New York and I rent this thing out. Other than that, I recommended them to my buddy and he said he's gonna go and do it. If I ever I had to recommend Century to anybody else, I will surely recommend them.
Brian, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury Client Portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources for your convenience. We value the partnership we have established with you and will continue our effort to helping you achieve your goal of financial freedom.
Reviewed April 14, 2018
I've been in the program for 19 month now. I wasn’t making end meet on a low-income job and all my credit card payments were adding up to more than I was getting paid. I joined the program and everything was going great, even added 2 other accounts a few months in but now I get hit with a lawsuit from one of the creditors which was on the account from day 1. I called them about it and was informed that it would be taken care of and I shouldn’t worry so imagine my surprise when 2/3 weeks later I’m being served with papers to appear at civil court. These people take your money and tell you not to communicate with your creditors but fail to deliver on what they promised to do. I would never recommend even my worst enemy to this company.
Chantelle, We appreciate you sharing your Century experience, which we take very seriously. Your review has been shared with our Director of Customer Service and other senior managers, as part of our complaint management system. One of our Senior Customer Advocates, Katelyn, will be following up with you to discuss your concerns in more detail. We appreciate your feeling that there may have been a gap in communication with us. Our team makes every effort to foster good communication during your Century program. Keep in mind, some collectors may associate with law firms in an attempt to collect on that debt. However, those same creditors are whom Century negotiates with on a regular basis to reduce your debt and reach a settlement acceptable to our clients and their creditors. Our Century Negotiators are knowledgeable on how to address these accounts and will work towards a positive resolution for you. Our records show that our Priority Department reached out to discuss some important details regarding your next steps that will assist you in resolving one of your accounts. Thank you again for sharing your feedback and we appreciate the opportunity to address your concerns mentioned in your review and any other questions you may have concerning your Century program. Our team will continue to follow up with you and work for you on possible solutions getting your debts settled.
Reviewed April 14, 2018
I found Century Support Services and the girl was really nice on the phone. And then, every time I call, they're really nice. They're so friendly and they don’t make me feel like I'm the lowest in the ocean. They respect me and they don’t, “Well, you didn’t pay your bill.” They have done some really good deals for us. They help deal with a lot of credit card debt, trying to make a deal to credit card companies to lower the interest and they'll accept a lower deal to pay them off. We have another year left. We had to defer some payments because there are other things we needed to get done. But I feel better because I know they're out there working for me. They’ve done great.
Lisa, Thank you for your positive review and rating! It's really wonderful to hear that our efforts have had such a positive impact for you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed April 8, 2018
Century Support Services was much more pleasant than the company that I called before them, so I went with Century's debt settlement program. So far, the program has been doing good and I had one settlement that’s been done. The people that I've worked with have been wonderful and they never had a problem giving me the answers that I needed. They told me to make sure I had $200 every month and I have been doing that. Century has unloaded a lot of pressure off of me. But a creditor has been trying to get a hold of me regarding one account on the list, but it's my husband’s account and not mine. Century said that they would handle this, but they never did. So, I wrote and sent them a letter because they didn’t answer my phone call, but I haven't heard back from them yet. Nevertheless, I've already sent something to my son about Century and he said that he might have to look into their services.
Virginia, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well they are doing for our clients. Most clients will experience collection calls while on the program, even with laws in place to protect consumers from creditor harassment. Being in debt can be a stressful life experience and regular collection calls and potentially harassing communication from creditors only adds to this stress. For this reason, Century has contracted with a national consumer advocacy group, United Consumer Advocacy Network (UCAN, which protects the rights of people who may fall victim to harassment. As a Century client, you will receive the benefits of their Creditor Intervention Program. Their program works with you to handle these harassing calls. It is our believe that you should be treated with respect as you work toward the admirable goal of financial freedom. We have shared your concerns with our senior management staff and one of our knowledgeable representatives will be placing a call out to follow up with you and discuss your concerns about the collection calls you are receiving. Again, we appreciate you taking the time to share your experience and the Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed April 2, 2018
My credit card bills were adding up and I was trying not to drown. My co-worker then recommended Century Support Services to me. I felt good about the application process. Century reached out to one of the first credit companies and they came up with a price negotiation.
Susan, Thank you for your positive review and rating! Our representatives strive daily to deliver and excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed March 29, 2018
I needed help from Century service. They contacted the creditors, negotiated my debt and came up with a solution. They set up a payment plan and I just got to comply with it. From what payments I made, they paid the debts. The debt has been cleared and my credit score started rising. Right now, I'm just waiting for them to settle more credit card accounts, negotiate them and keep on moving forward from there. Their reps were also very courteous, kind, straightforward and detailed. I felt very comfortable working with them and I would tell others to go with Century because they never did me any wrong and I really enjoyed their service.
Bertram, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed March 27, 2018
The Century Support Services salesman was pretty good so I decided to go with them for a debt settlement program with debt consolidation. I did the paperwork online and signed a lease where they could talk to my creditors and tell them that I’m in the program so they wouldn't be calling me all the time. Century negotiated a price deduction to pay out the debt I had. I had three debt consolidators and they got back to me as soon as possible if they didn’t answer. They explained what was gonna happen. They were very informative and they made the process easy. Their fees were high but other than that, I’m very satisfied with Century Support Services.
Richard, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. Our records show that you have successfully completed your journey with us to achieve financial freedom. We appreciate you taking the time to share your feedback and congratulations on completing the Century program!
Reviewed March 25, 2018
I was behind in my credit and I let my credit card overload my bank account. I did research and found out that Century was the best one to go to. Plus I had a friend that dealt with them and my friend said, “Don’t go with anybody else but them.” So that's what I did and I’ve had very pleasant experience with them. It was a debt settlement program. I stayed with them for a few months and then, I was able to get the accelerated loan. I just pay my bill, 125 every two weeks, which was great. You just pay that on time for so many months and after you’ve proven yourself that you pay on time, they bump you into the program where they go ahead and settled everything with a loan company. I’m still in the program. Once a loan company takes over, it’s out of Century’s hand and I do all my dealings with the loan company.
Century reps were fabulous people. The team that I worked with was just amazing. When it comes to doing a settlement deal, they call you on the phone to be on the other end and they do all the talking and they handle all the accounts for you. With Century's help, my life is a lot easier. I don’t have to deal with the creditors bothering me with the phone calls every month. I would definitely give my friends their phone number. They really take the time to listen to what’s going on and not only with the credit card. They want to know what’s going on with you and how you are feeling about things. They take time to get a little personal and that’s kind of nice because then they really do realize where you’re coming from.
Sandra, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced staff, we will continue our efforts to helping your achieving your goal of financial freedom.
Reviewed March 23, 2018
I was looking for a loan to consolidate my debts because I'm on a limited income and I've had some things happen that have put me in debt. I was looking for help to get out of debt and I should have gone with another company. I wanted a loan to pay off the debts, then I would pay Century Support Services but that's not what I got. What I got was that they make deals with the companies and there were only four companies for me to pay a percentage which is cool. I only have to pay say 50% of that, but I have to pay Century half of what I'm paying them. Let’s say I'm paying $600 of what I owed to company X, I also have to turn around and pay Century $325.
The rep didn't explain this totally to me. A woman from the company talked to me recently because I had concerns because only one bill was being taken care of. They weren’t working with the other three companies and it's adding on interest and late fees. Why weren’t they doing something to stop that? I was assuming that they stop the fees and everything building up and work on paying off what I owe, but that's not what's happening. This will be my third month with Century and they've only worked with one company. I'm not happy with Century but I'm stuck with them now. I was led to believe one thing but it was another way. I would not recommend this company to anybody looking to consolidate their loans. There are better companies out there and I'm really sorry I didn't go to them.
Kathleen, We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with one of our Senior Customer Advocates, Amanda. On the day your review was received, Amanda initiated an internal review of your concerns and spoke with you to discuss those concerns. Our team's expertise is with debt settlement and we do not offer consolidation options. One of the distinct differences between debt settlement and debt consolidation is that with debt consolidation, you pay back 100% of the full principal balance plus any interest or fees that may accumulate. With debt settlement, you only pay a portion of what you owe. While on your debt settlement program, creditors typically will continue to add interest and late fees to accounts that are delinquent. Many creditors stop assessing interest and fees once they have charged-off the debt. However, others may not stop these assessments. Our goal is to negotiate substantial reductions to the balances on your accounts, including any interest and fees that may have been assessed. In regards to your concern with our settlement fees. Once we negotiate a debt, you authorize that settlement, and the first payment is sent to the creditor, the fee associated with particular debt is due. the settlement fees can vary, but do not exceed 25% of the originally enrolled balance. In your conversation with Amanda, you indicated that you did not wish for us to contact you again, until we have good news to share with you. The Century will continue to work with you to successfully complete your program as efficiently as possible. We encourage you to contact our office if you have any further concerns and use that opportunity to address those concerns individually.
Reviewed March 22, 2018
I have been with Century for a year and I regret it. They lie, manipulate And sell your false dreams. My credit score is in the 300 from 700 in a years time. Here’s an example what they do. I had a credit card with Walmart for $714. The representative for Century told me to stop making payments once I enrolled with them (I had never missed 1 payment before joining Century) and I did as they said. Now a year later the representative said I owe Walmart $1,100 and they want to settle for $596 plus the $200 which is their fee. So in a year I am paying more with Century than I would have not using them and destroyed my credit.
Please please do yourself a favor and do some research before you go with this company. I wish I had... the company uses outside people to sell you on a false dream then once you're enrolled they screw you in every way possible. Here’s another example. When I first enrolled I was told for $11,000 worth of credit card debt I would only have to pay $250 a month for 3 years and the cards would be paid off and my credit score will only take a small hit of 50-75 points.
Here I am a year later and score dropped 400 points and with every settlement you make they ask for additional money. $100 here and there and their explanation for the addition money is you don’t have enough saved to do the settlement... but the whole point of going to the program was to help me with saving my credit score and helping pay off credit cards... like I said this company is a scam. It’s perfect until about 6 months in and then you end up spending more than you owe and destroy your credit score in the process. I hope this helps someone who’s wondering if they should go with them. Just run the other way.
Lucia - We appreciate you sharing your Century experience. We regret that you're feeling that there may have been a gap in communication regarding how your program is structured and settlements are obtained. Your review has been shared with one of our Senior Customer Advocates, Amanda. The day we received your review, Amanda began an internal review and has also attempted to follow up with you regarding your recent concerns. The telephone number we have listed for you was not in service at that time. At the start of your journey with Century, we encourage each one of our clients to complete their Welcome Call. Our records show that you completed your Welcome Call within a day of enrolling on to the program. During our Welcome Call we take care to foster good communication with every one of our clients. It was discussed during this conversation that often your credit score will decrease while you are enrolled in a debt settlement program, but no specific credit information was mentioned. Century's focus is to save you money by negotiating settlements on the balance owed. Our program is not a consolidation program and we do not make regular monthly payments towards a debt, unless it is towards a settlement. One of the major benefits of our program is that we do not earn a fee for our services until we've successfully negotiated a settlement, it has been authorized by you, and a first payment has been made towards that settlement. We would appreciate the opportunity to discuss your concerns individually and work toward all possible solutions. Again we thank you for providing us with your feedback, it helps us provide better service.
Reviewed March 22, 2018
I've been dealing credit card debt since college. Approximately 7+ years. I had several surgeries. And my mother passed away several months ago leaving me heartbroken and dealing with her expenses as well as mine. And dealing along with 4 properties that she left me and backdated property taxes. I have been over my ears in debt. I came across this company 7 or 8 months ago and they have been such a tremendous help. Finally starting to settle one creditor at 50% and just 2 more creditors to go! Thank the Lord for Century. They have been a blessing. Now finally getting to see a light at the end of the tunnel.
Rockelle, Thank you for your positive review and rating! Our team values the partnership we've established with you. It's wonderful to hear that our efforts have had such a positive impact for you. We appreciate you taking the time to register in your MyCentury portal. The portal provides access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our diligent efforts to bring your program to a successful completion.
Reviewed March 22, 2018
I had breast cancer and it got worse in the hospital, so I ended up having seven surgeries in a year. I’m self-employed. I sell life and health insurance but I could not work for over a year. I had no income, so I lived off of my credit cards. Then, I started working again but at that time, I was just making the minimum payments and wasn’t getting anywhere. I talked to the Century Support Services guy and he sounded like it was completely legit. The way he explained the program to me on the phone, it sounded like it was doable. Then Century sent me all the paperwork that matched what he said. So, I felt really comfortable going with them. I ended up working with a rep named Todd. He was straightforward and he answered all my questions. Some people you feel like you can trust right away and he just sent me all this documentation on the fees and they all made sense to me.
Century takes $300 into my trust account and they settle my debts for 40% to 50% of what I owe. We have settled five so far. We made three payments on the small ones and 2 payments on the larger ones and so far, it has been a really good experience because I’m getting all my debts paid off. I put in a total of seven credit cards and now I have two more to go. I’ve only done the program since August and I’m halfway through. This little thing on my debt resolution agreement says that if I continue to make the minimum payments, I would owe $45,772 and my debt was only $15,000. The estimated debt payoff is $13,000 to $15,000. So, it’s a big difference. Century Support Services is a great company. They’re always in touch with me. Plus, I can log on any time and see my balance. Working with them has impacted my life in a good way. I have peace of mind knowing that I’m not going to just be paying minimum payments and be in debt for the rest of my life.
Nichole, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. It's wonderful to hear that our efforts have had such a positive impact on your life. We will continue our diligent efforts to bring your program to a successful completion.
Reviewed March 21, 2018
The young lady that I spoke with at Century Support Services was an asset and she was the one that sold me on coming to that company. My daughter is a client as well on behalf of another person because of their customer service. It's awesome. I came on board in August of 2017 and their consolidation program eased a lot of different pressures that I was going through because of my credit card bills. It really helped out a lot and seeing that I could pay cash versus having all those different credit cards is much better. Century gave me their address and phone number if I ever need anything. They're also always emailing me and letting me knowing where I am in the process. I like that because I'm a customer service manager, so I'm big on communication, and so are they. Right now, I need to add more money into what I'm doing so I can pay off my bills quicker, but I've gotten a couple of things resolved already which made me very happy.
Deborah, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed March 20, 2018
Friendly and very helpful. Had patience with me and answer all my questions. Took time to listen to me. Help me resolve my problem. Gave me good advice and let me know how things were going on with my case. Told me that anytime I had a question feel free to call.
Francine, Thank you for your positive review and rating! Our team makes every effort to foster good communication during your Century program. Century strives daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed March 20, 2018
I wanted to pay off my debt quicker and felt Century Support Services could help me do so. When I went to their website I liked the narrative and how they explained the process that they would go through as well as the steps. Moreover, they seemed like an easier choice. I gave them the information of the company that I owed a debt, then they took care of everything and notified me. I had to open an account and take out the money to go in the account every month and they contacted the company when it was right and did the debt settlement. I hardly did anything. It was easy. The process went quite well and I was pleasantly surprised.
They've eased the pressure off of me. Having them call the company and do the negotiation for me was a load off my shoulders. The calls have stopped and I didn't get any harassing letters. The representative that I talked to was nice and professional. Moreover, it was easy to talk with everybody there. I was very comfortable and at ease working with the rep. I didn't feel any stress at all. I would tell people to definitely give Century Support Services a call. It's worth it.
James, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Congratulations on the successful completion of your Century Program! We are so glad we were able to help you on your journey towards financial freedom.
Reviewed March 18, 2018
I had debt that I needed to manage better and I've found on Google and through Freedom Debt Relief that Century Support Services has a good reputation in debt relief. We have negotiated settlements on two very large balances and I'm waiting for a third. They submitted my information and they reached out to the account. They are making my payments which is what I need it to do. I am eight months into it and it will probably take me two and a half years to be done with it. I was comfortable interacting with their rep. Working with Century Support Services created some financial stress relief for me. They have been doing this longer than I have and everything seems to be working smoothly. It could be better, however, if things are to be solved a little more quickly. They could resell more often to the creditors as they seem to wait a lot of time between next contact.
Julia, Thank you for your positive review and rating! Our team strives daily to deliver the highest level of customer experience excellence possible for each and every client on the program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. While your funds are building in your third party account , Century Negotiators are reviewing your file for the strategic times to contact each of your creditors to negotiate the best settlement opportunities for you. Century usually contacts your creditors once we are prepared to begin negotiations. The first settlement can happen as soon as 2-4 months on the program, but this can vary greatly and depends on your monthly deposit, the number of accounts enrolled on the program, and the balance of each individual account. Century makes every effort to foster good communication during your program and we will continue our diligent efforts to bring your program to a successful completion.
Reviewed March 17, 2018
I am not having a good experience at all. I have been with Century going on 3 months they settled on one debt but it has not been paid off as of yet. I put extra money and the drafts are bi weekly but they do not communicate with you at all. My credit score has gone down almost 100 points and I’m extremely angry and upset that this company does not give a ** and their workers are lazy and don’t want to do their jobs. I am currently thinking of getting a new company with lower rates because this company charges 25 percent to settle a debt which is very high.
I have called many times only to be told same things they have to be charged off which relates to I don’t feel like working. I spoke to a Supervisor 3rd one so far because no one shows any empathy nor give you any solutions only more money is needed. The Supervisor said she will be keeping an eye on my account. I am still looking around for another company because this one is taking my money and doing nothing. They have really bad reviews. I’m very dissatisfied.
Century's years of experience in debt settlement have allowed us to create multiple strategies that we employ with creditors. We usually contact your creditors once we are prepared to begin negotiations and this is a strategic plan. The actual negotiation is typically very limited until you have saved up enough in your settlement account for us to make reasonable offers to your creditors. Based on how the debt settlement process works, regular monthly payments are only made to your creditors if it is towards a settlement with terms approved by you. All settlements are required to be approved by our clients before Century can move forward with payments. Another related aspect of debt settlement is that while enrolled in the program, your credit score may be negatively impacted. Our focus is to save you money by negotiating settlements for less than the balance owed.
If you would like to discuss your concerns further, we encourage you to follow up with Katelyn. She would be happy to speak with you further. Again, thank you taking the time to provide us with your feedback. It helps us provide better service to all of our clients.
Reviewed March 15, 2018
I called Century Support Services one day and talked to them, and they seemed to know what they were doing. I went with their debt settlement program. The reps discussed it with me over the phone, and then they sent me several forms to look at and read. Then I signed those electronically, and we put together the credit cards that we wanted to work with. The people at Century have been very nice and they listen to what I have to say. From what I read and the conversations I had, I felt I could trust them. When you're going through something like this, trust is the most important thing. So far, everything has been going okay, and I would certainly tell my friends to give Century a try.
Kenneth, Thank you for your positive review and rating! Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. We appreciate you taking the time to register on your MyCentury client portal. The portal provides access to your specific account details, including recent activity updates, pending settlements, and many other resources for your convenience. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed March 15, 2018
I was very nervous when I first started my debt resolution process but your staff made the process so easy. Your staff made sure to answers all my questions before the calls was ended. Very pleasant and polite and wonderful customer service.
Eva, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. Our records show that you have successfully completed your journey with us to achieve financial freedom. We appreciate you taking the time to share your feedback and congratulations on completing your Century program!
Reviewed March 15, 2018
The many times I got in touch with Century they did not make me feel like I was not able to understand what they were telling me, they were very helpful and patient. I am not good on the computer. They walked me through it. I would tell anyone senior like me about them. They have lifted a load off me.
Bettye, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives strive daily to deliver an excellent customer experience to each and every clients on the program. We appreciate you sharing your Century experience and our team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed March 13, 2018
I felt totally comfortable working with Century Support Services. They were great and have relieved a lot of stress. I had overdone my credit cards and had a friend who used Century and had nothing but positive things to say about them. During the application process, they asked a few questions like how much debt I had and what happened. Then they told me about how much they think they could settle for and how much I'd have to pay monthly. For instance, at three years and $200 a month, they'd be able to settle 75% of the debt I owe. So far, Century had settled 60% of what I owed.
There was one instance when a rep called and said, "This company only allows between the 1st and 20th settlement. I'll get you on the phone with them, we'll negotiate a settlement and we'll pay it off." But I am mostly impressed with their representatives' friendliness. If they find a settlement, they make it happen. Recently, I got a letter from one of my debtors that they've sold my debt to another credit card and Century said they would take care of it. They're on top of things. I wish a lot more knew about Century Support and the great things they do, compared to people that would go into bankruptcy.
Gary, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced staff, we will continue our diligent efforts to helping you achieve your goal of financial freedom.
Reviewed March 12, 2018
I was drowning to the point where I was borrowing money from my kids just to pay my bills to keep the roof over my head so I was in a desperate situation financially. I have tried other services and they took more money out of my account. They paid off the credit cards’ minimum balance and I thought why I am paying these companies all this money to do it if I can do it myself. But Century Support Services negotiated with the credit card company and settled for a much lower price. They contacted me and explained the program to me. It sounded good to me and they negotiated with my creditors so the payoff balance would be less. I was charged a fee for their services but I settled some of them for 40% or 50% less than what I owed them. Century Support Services settled all of my debt and by April 28th, I will be finished with the program. I've been in the program for one year and four months and everything’s been taken care of.
I love Century Support Services. Their reps were all wonderful and so helpful. I never felt rushed and they addressed any issues or questions that I had. They were professional and friendly. I also didn’t feel like I was just a client or a number. I felt like I was a person there and was treated as a person. I felt very comfortable working with them and I would recommend Century to anybody. Working with Century has made it so much better. Right away, just with the monthly fee, I had an extra $300 a month for food and medication.
Jeanne, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. Our team strives daily to deliver the highest level of customer experience excellence possible to each and every client on the program and we appreciate you taking the time to share your Century experience. Congratulations and we look forward to helping you successfully complete this journey you have partnered with us on to achieve financial freedom!
Reviewed March 6, 2018
My credit is probably really messed up from dealing with Century Support Services. I'm getting phone call after phone call everyday and people are threatening to sue me. I'm so sick of them and it's nerve-wracking. A weak person would give up and a real weak person will probably blow their brains out. That's how bad it is. I like to know why Century Support Services can't call and tell every company that I turned in that they're on the list to be negotiated with to pay them off. Their reps keep telling me not to answer the phone if somebody calls then they'll call whenever they want me to fax the papers over from the different companies. This is dragging on too long. I gave them about 10 credit card debts and they take $250 a month from me for these bills so at least two or three should have been paid now. But, they've been only working on one which is Wells Fargo and it should have been paid by now.
The day we received your review, our Senior Customer Advocates Katelyn began an internal review. Katelyn has been attempting to follow up with you regarding your recent concerns but has not had any luck connecting.
Even with several laws in place to protect concerns from creditor harassment, almost all of our clients experience regular collection calls while on the program. For the benefit of our clients, Century has contracted with a national consumer advocacy group, United Consumer Advocacy Network (UCAN). UCAN's mission is to protect the rights of people who may fall victim to this harassment. All Century clients have access to UCAN's Creditor Intervention Program services at no charge. Their program works with you to handle these harassing calls and the creditors making them.
It is our belief that you should be treated with respect as you work towards your goal of being debt free. Katelyn will continue to reach out to follow up on your concerns. In the meantime, we encourage you to contact our office, so we can take the opportunity to collect further details about the calls you are experiencing and discuss possible solutions.
Thank you again for taking your valuable time to share your feedback with us. It helps us provide better service to all of our clients"
Reviewed March 5, 2018
I left my other company and went with Century 'cause the rep I first talked to explained in detail that all my stuff would be paid in 2 ½ years with the payment plan that they gave me. She went through things with me and explained more than the other company was doing. Century is managing all my credit problems well and I appreciate their help. I just go online and check every month and make sure they got my payments. Almost all my debts are getting paid off and it's easier dealing with them than trying to deal with the creditors. So far, we have settled three debts and I have just two more higher debts that they are going to have to settle, which would be about another year. They're doing their job and I'm comfortable working with them.
Hochi, Thank you for your positive review and rating! Our representatives strive daily to deliver the highest level of customer experience excellence possible for you. We do appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Thank you again for sharing your feedback with us and we look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed March 3, 2018
It seems to me after two settlements out of twelve, that Century is more interested in getting paid than taking care of paying the accounts. The settlements are decent, but then Century makes up most of the gains by filling in what break I get with their fees. Makes me almost afraid to accept another settlement because most of my money would be going to pay Century. The estimated deal was $200 a month for about 54 months. If that remains the same then I will have no complaints, but the way Century wants their money up front I don't see the deal lasting. Not what I was expecting, but so far so good. I'm not really in a position to complain, I guess.
Jerry, We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with one of our Senior Customer Advocates, Katelyn. She reached out to discuss your concerns with the settlement fees on 3/6/2018. When you enrolled in the Century program, a plan was created to for you to meet your specific goals over an estimated time. Once our team negotiates a debt, it is authorized by you, and the first payment is sent to the creditor, the fee associated with that particular debt is due. At the time a settlement fee is due, this amount will be deducted from your dedicated account. Your monthly program deposit includes the amounts of all associated program fees and is included in the program estimate you were provided during your enrollment on the Century program. Katelyn will continue her efforts to reach you to discuss any concerns you may have with how our program fees are collected. Thank you again for your feedback, it helps us provide better service to our clients.
Reviewed March 3, 2018
My son had passed away and hurricane Irma came through here and ripped a part of my roof off, messed up the electrical part of my house, and shorted out my electric pole outside. It cost quite a bit to get those fixed and I had to have electricity. I also couldn’t pay my bills. I had to pay cash to get that electrical work fixed. I had lost half my income so I was already in a bad shape. I was trying to borrow money to consolidate my bills. I accidentally got in touch with one of Century Support Services' representatives by mistake and he told me about their service and I decided to use that.
I combined my credit card debts and gave them all my debts so I could get my bills paid through them. They’re in the process of paying my Dillards American Express bill and I’ve got about three more to go. Also, the rep who I spoke with was a nice man. He explained everything to me so good. The interest rate was cheaper than getting a loan to pay all my bills since the creditors didn’t really give me a hassle about that. It cost me $200 a month, which was a little bit high for me because I live on a $1000 a month. It’s all I live on. Even so, they're caring, nice and they helped me. They’ve kept me from worrying about my bills so bad. I’m glad that they have taken care of my bills for me. Sometimes when I call them, I get out of breath. I have eight stents in my heart. I’ve had 10 or 11 heart attacks already and I have Parkinson’s and Fibromyalgia. They’re really considerate to help me get off the phone quick. I'm satisfied with Century Support Services.
Mary, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We sincerely appreciate you sharing your story. Understandably being in debt can add pressure to an already stressful life experience. The Century team values the partnership we have established with you and we are committed to continue our diligent efforts to bring your program to a successful completion.
Reviewed March 2, 2018
I have not had any real problem yet. I feel as if I am making MORE progress with this company than I ever have with other agencies. Thank you. I just like to continue to be informed on how my account is going.
Beverly, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlement offers, and many other resources. Thank you again for your feedback and the Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed March 2, 2018
They’re always helpful and always have current and correct information. They’re very caring and speak to you with respect. When you have a settlement they’re quick to advise and are clear on the terms. I’m never pushed into a settlement I can’t afford. I thank them, they are wonderful.
Angela, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you . Our team makes every effort to foster good communication during your Century program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We thank you again for your feedback and we will continue our diligent efforts to bring your program to successful completion.
Reviewed Feb. 28, 2018
We were so far behind in debt that we had to file bankruptcy. Wells Fargo had a really bad interest rate, but we had to get some help since our furnace went out. Moreover, our well water went out and we had to install city water. That's why we got into debt, then my husband lost his job and had to file for unemployment, which was not helping us much at all. It's getting a little better but he has bad health issues. Century Support Services has been paying our bills off. We've been with them for about two months and they have resolved three or four accounts. One of them was Tennessee credit card, now they're working on Wells Fargo and Home Depot. When we get a bill, they want me to fax it straight to them, which I do. They're great. Working with them gave us an option to where we can really breathe and live a bit better.
Betty, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Every month you deposit a preset amount into your third party account. While funds are building in this account Century Negotiators are reviewing your file for the best times to contact each of your creditors to negotiate the best settlement opportunities for you. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Feb. 25, 2018
Century's program seems to be accomplished in what they were set out to do. Their customer service is very responsive and their reps seem to be knowledgeable and informative as to what the situation is, and they seem to be doing a right job. They have to earn a revenue, too, and I understand that, so I'm paying them a 25% fee for their ability to negotiate a settlement on my accounts. As long as the accounts are cleared and I can move on to improve my credit standing, which is in the trashcan right now, I don’t have any objection to that.
I would like to be able to improve my credit standing somehow. All the various credit retrieval systems or the credit improvement systems that they had would consider any misstates. I think all of the comments that were there are legitimate, but none of those sets for me, and that's where I am. I've been with them for about three months now, and it's very much in the beginning season. Century Support Services has been able to settle a few small accounts, and they've cleared about 10-15% of the debt. The only dissatisfaction I have with them is their banking fees. They charge us $7.15 every month just to be there, and then they charge additional fees beyond that for every action they take. I'm spending about $200 a year for banking fees, and that's insane. But I'm dealing with it, and if there is any reason that I would drop out of Century, that would be it.
James, We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with one of our Senior Customer Advocates, Katelyn. She attempted to reach out to you on 3/5/2018 to discuss your concerns about the fees charged by the third party payment processor. Our team makes every effort to foster good communication during your Century program. We discuss the debt settlement program and we also review your third party processor’s fees with each one of our clients during their Welcome Call. Upon review of your account, our records show that you completed your Welcome Call only a few days after you enrolled on the Century program. Katelyn will continue to reach out in an attempt to discuss your concerns and work towards a positive solution. We encourage you to contact our office to discuss any concerns you may have about the bank fee as soon as you are able. Thank you again for sharing your feedback, it helps us provide better service to our clients.
Reviewed Feb. 23, 2018
I researched online looking for something that can help me because I was behind the payments. I found Century Support Services and spoke to a couple of people in the office. They checked my debts if they were qualified. They tried to look around for what they can do and what programs I could qualify for. I'm now doing their program and they take the money once a month. Two accounts have been settled already and now, I can focus on my kids.
I was concerned about when the payment was going to make. I spoke to Maria and she was good. She walked me through and told me about some of the offers. The creditors weren't accepting the payment yet so, we had to wait a bit to make the account age a little, and then, we can make a payment. Century Support's reps also called me when they had a settlement, and when they called and didn't get me on the phone, they would email. They tried every way to get me to respond to what they have there because the offer was higher sometimes. It was very comfortable working with them. They gave me time and they did everything to get me all settled up. It's not that I don’t have the money to pay the debt, but I I don't have enough to pay the whole card because I had a different card. Now, I felt relaxed and have peace of mind not thinking about which card was due and needed payment.
Agartha, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our client and we strive to deliver an excellent customer experience to each and every client on the program. In addition to expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed Feb. 21, 2018
I had several credit cards which I wanted to get rid of and Century Support Services' program seemed the best way to do it. It will take approximately four years to complete the program and I have been with them for seven months. I have been paying off my credit card debt at a lower amount. Plus, they were also able to cut down about 40% on the finalized cost. Additionally, their reps were very friendly and helpful. They were interested in what I was doing and our personal connection was good. Century Support Services has an easy process. It cost money but availing of their service was good.
Frank, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed Feb. 19, 2018
I had trouble back in 2013 when I was laid off for virtually a whole year. I went to see an attorney and Century Support Services was recommended. I went into an unexpected retirement and have been retired for a year. I’m having back trouble and couldn’t continue to be working seven days. I make a payment to Century Support Services every month and so far, they have handled one outstanding bill that has been greatly reduced and paid off. I have one more bill that's continuing to bill me and I have no way of paying so hopefully, we can get a settlement on that. Their reps send me a note when there are needed interactions and I check them regularly because I’m still behind on one of my bills.
Initially, my wife was not in favor of Century Support Services because she was wary that it was a come-on, but when I saw the greatly reduced balance on that first debt settlement, it really amazed me. It’s making it more comfortable to be on a retired income and there’s much less hassle from my debtors. I’m satisfied the way things are going. It’s a big relief.
Thank you for your positive review and rating, Arnold! It's wonderful to hear that our efforts have had such a positive impact on your life. Our team strives daily to deliver the highest level of customer experience excellence possible for you. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available at your convenience. We appreciate you sharing your Century experience and we look forward to helping your achieve your goal of financial freedom.
Reviewed Feb. 18, 2018
I wanted to get my credit cards paid off and start my journey to being debt free. Getting on Century Support's program was easy. The guy who helped me out explained everything. He gave me three different choices on what I could do and it guided me to the best choice. I talked to him on the phone as well as emailed him. Their customer service has been pretty good and they kept answering the questions that I had. I had a problem when it came to tax time. If I settled last year, but the settlement hasn't been completed, I didn't know whether to pay the debt settlement amount this year or next year. But I figured that out.
It has been about three and a half years now and I've had two settlements so far. This month, I'll be paying off the second one and I have one more to get settled but that kind of falls on me with building that account that we keep. With Century Support's help, I was also able to pay off my car. I'd recommend them to anyone who wants to do the same thing.
Monica, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. Our team makes every effort to foster good communication during your Century program. Once a debt has been settled, a creditor may report any settled debt amount over a certain amount to the IRS. In some cases, clients may be required to report that amount as income on your tax return. The IRS may permit you to write off this "income", but you would need to consult a tax advisor for advice specific to your situation. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Feb. 17, 2018
I went through hardship and Century Support Services was the first on the list. I enrolled in the program almost a year ago and did it mostly online. Working with their reps was good. They have been very informative and knew exactly what they were talking about. They have done an excellent job and usually got back to me within an hour when I had a question. We've built up my credit score already and I've seen one creditor get pulled off. I received an alert that said to check my credit. I did but it just showed me that somebody had gone off. It didn't show who it was. They could have at least given me a heads up as to who it was. Nonetheless, I would recommend Century Support Services for their knowledge and for the way they've treated me like a sibling. Moreover, they didn't make me feel stupid because of the fact that I needed to do debt settlement.
Thank you for your positive review and rating, Caryl! We value the partnership we have established with you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. One of Century's top goals is to settle debt for our clients who are facing an extreme hardship. Often your credit score will decrease while you are enrolled in a debt settlement program. Our focus is to save you money by negotiating settlements on the balance owed. After a settlement has been paid to completion, your creditor may then update their records with the credit bureaus. Our team makes every effort to foster good communication during your Century program. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to specific details of account, including recent activity updates, pending settlements and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Feb. 16, 2018
I needed to consolidate my debts and was declined by several companies and Century Support Services not only took my case but they gave me a very good deal. I gave them my information, my accounts and every amount that I owed and they took up the case. Everything has been very simple and straightforward. One time, they needed to call on the phone but I was no good. My phones were off or I missed the call because I was working or I didn’t recognize the number and didn’t pick it up. So, I had to let them know that the next time they need to reach me, they just contact me through my email or text message. They did that and the communication has been very quick.
So far, 53% of my debts have been settled. The program was supposed to last for 2 and a half years but I added two extra accounts and that added a couple of months to the program. Working with Century provided me with a lot of release. It was what I needed and exactly what I got. I feel being taken care of by Century. It's a great feeling. I just have to make one payment to them then they take care of my debts. That is a relief mentally. I'm not even worried about the credit report right now. I'm just trying to fulfill my part and make sure of my payment and that everything is on point. I wish none of my friends will find themselves in the spot where I'm in but if I knew anybody, I will highly recommend Century. It has been a very good experience.
Thank you for your positive review and rating, Isaac! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Our team makes every effort to foster good communication during your Century program. To avoid losing a valuable settlement opportunity, we encourage our clients to reply to any of our contact attempts as quickly as possible. We appreciate you taking the time to register in the MyCentury client portal, which provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Feb. 15, 2018
Century Support Services consolidated my credit card debts and they helped me manage my accounts. The debt settlement has been working very well. The reps that I’ve worked with have been very good and we’ve had good communication. I understood the question they asked me and everything they told me. Century Support Services provided good service. I would recommend them.
Hussein, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Feb. 14, 2018
Not happy with their lack of service at all!! I've been with this company since April and set up 3 creditor accounts with them to resolve. I asked very specific question about their program and feel like I've been lied to since day one, OR, one side of the company does not know what the other side of the company does. I asked, upfront whether I needed to have a certain dollar amount in an account before they could reach out to a creditor and I was told no, they needed time. Later I found out that they dont speak to creditors until they have a certain dollar amount in an account so they could make an offer. I asked what dollar amount and was told they couldnt tell me. OKAY, so I waited.
They settled one account for me, but once they add in their fee, I would have come off better handling it myself. After I signed up with them I found out that they had a fee to set up the account, a monthly fee to keep the account, which is fine. But after I settled my account now I'm seeing that there is a fee to send out checks per month (The paper for the check, and postage isn't even $10). But again, OKAY, I can deal with that. I settled the second creditor myself because that creditor never heard from century. Then the final account went into collections and then to an attorney firm. After speaking with the attorney firm, I was told that century only reached out to them once, in October and then never followed up, so the firm filed suit against me.
When I called Century, the first thing they told me was that they couldnt help with the suit and that I needed to find a local attorney and find out what the laws are here to submit an Answer. They didnt offer to help me, or contact the law firm or creditor. Instead I felt like I was on my own. Every time I tried to talk to them about this creditor they kept talking to me about the account they settled, like if that was a huge prize. I knew in the beginning that I shouldnt have gone with them, and I should have trusted my instincts. Only advice, please train your customer service people better, because they are giving your customers the runaround and not guiding them as to the way your company truly operates.
Truth is, you dont do anything until you get 25% of the debt that's owed. Let people know that upfront so they can give you the 25% if that's what's needed. Tell people up front that they are looking at $17.25 fee every month on their account to pay off a creditor. Maybe the person will give you the remaining balance and save themselves some money. Tell people up front that if things go into suit, you wont be able to help them, so people know upfront what they are facing. Not only did this company only help me 1 out of 3 times, but now, I have to hire an attorney to help me with one matter because they failed to place a follow up phone call, or letter to a company that they've had their information since April. How is that okay. Then the only solution they could offer was to remove the final account or talk about the one they resolved. So Unacceptable.
Another feature of our program is that we do not earn or process a settlement fee for our services until:
1) We have successfully negotiated a debt;
2) The settlement is authorized by you; and,
3) A first payment has been made toward that settlement.
As an important step in our process, your review has been shared with one of our Senior Customer Advocates, Katelyn. She is actively reviewing your concerns and working on all possible solutions for you. Our records indicate that you communicated with Katelyn last week and that she is attempting to follow up with you to discuss details specific to your program. Again we thank you for your feedback, it helps us provide better service to our clients."
Reviewed Feb. 13, 2018
I had worked with Century Support Services a couple of years ago. And this time, they negotiate the debt and then they get a quote from the creditors. They would call me to let me know that they made a settlement with a creditor that's why we had to take one position. Every month they remind me to make my payments. So far, I settled two debts and I'm on the third right now. The program may take another two years. One of them is for about $3,000 or $4,000 so by the time they negotiate that, they had to break it down into several payments. The bills are the same but when they add all the late payments and everything we have now, it's coming up to that number.
The rep I work with is very good so far. Whenever I call them, they're always available and very helpful. And they explain everything very good to me. Up to last night when I got home, I got a letter. They tell me to fax it over to them which is very nice. I'm more into it to see if I get another two or three at the end of the month and then, I will go to fax it and so that we can know exactly what we are about to do. I'm paying $250 every month to cover every two weeks. I called and told them that instead of making it every two weeks, I want to make it one payment every month. However, I don't want them to bring it too low as that's how it will take too long to pay. I will be making more payment than I am supposed to. So, it's good as it is for now.
Century has made me not want a credit card again and use a debit card instead. The other cards that I had here, I removed them in my wallet and put them away. If I get to introduce somebody to the program, I will. I was even trying to bring somebody in but that person didn't want it to give up her credit card. Over time, she's over $40,000 in credit cards and I told her that there is a program she can go into and then they will help you. But she does not want that. She is too afraid.
Roy, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed Feb. 11, 2018
I needed to eliminate some of my debts but could not make a monthly. I saw Century Support Services’ advertisement and some of the clients said good about them. Working with them has given me the ability to pay my debts and maintain a bit of financial freedom. It frees me up and gives me a little more in my pocket to spend on groceries. We should be through by next year or in a year and a half. I've been happy with them and they've done everything I needed.
They let me know what's going on by text or phone call so we've got good communication and that's what I wanted. I had a question the other day about one of my charges 'cause I kept getting a statement and they sent me a thing where they had to get confirmation that it had been settled. So every time I have a question, I just pick up the phone and call them. I feel very comfortable with whoever answers the phone. They can look up my account and see what's going on. They walk me through the process and make it very simple for me. I would highly recommend them and I suggest taking exactly what you owe them as each one is closed out and there are no hidden fees.
Thank you for your positive review and rating, Patricia! Our team makes every effort to foster good communication during your Century program. Century representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our expert representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed Feb. 9, 2018
I have been with Century since August 2017. They have already settled 2 accounts for me. They even settled a summons that I received in a timely fashion, and I don't have to appear in court. When I received the summons about 3 weeks ago, Century immediately got on it. Yes I could do all of this myself for free, but I don't have the time or patience. They are doing an excellent job keeping my stress level down and getting my debt paid off.
Thank you for your positive review and rating, Tammi! It's wonderful to hear that our efforts have had such a positive impact for you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We also appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Jan. 27, 2018
I was on Facebook and I saw Century Support Services. They got me interested and I liked what I heard from them so I enrolled. I wanted to do a debt consolidation but I went with the settlement. I am now working with them and the people have been professionally very good. Enrollment was done immediately and then everything was on hold until they received my first payment. They have settled one creditor with me and now they are trying to accumulate more funds in order for them to proceed with the next creditor. I have only been with them for a few months but I am pleased with what they had done so far.
Thank you for your positive review and rating, Irvin! It's wonderful to hear that our efforts are having such a positive impact on your life. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with specific account details, including recent activity updates, pending settlements and many other resources for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Jan. 25, 2018
So far I have nothing to say but you have been doing a good job in getting my finances under control. I have just followed their program and everything is just getting better. I just can't say enough about how they have communicated with all that was happening with my account.
Thank you for your positive review and rating, William! Our team makes every effort to foster good communication during your Century program. Century strives daily to deliver the highest level of customer experience excellence possible for you. We also appreciate you taking the time to register in your MyCentury portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and experienced representatives, we will continue our diligent efforts to bring your program to successful completion.
Reviewed Jan. 24, 2018
Century Support decreased what my husband and I would have paid had we continued paying our debt like we were, and also, the amount of time that we would be in debt was decreased. We went with their debt settlement program where they will settle all of our debts, and then we would pay one monthly payment. I still got a little over a year with the program. And now, they're paying off everything, so that my credit will start to get better and increase. It kind of extended things a little bit.
Their representatives have been really helpful, informative, and able to answer any of our questions. They have taken everything in their hands and did what needed to be done. And they gave me what I needed to have. I was comfortable with them. And I felt that they did everything professionally and how it was supposed to be handled. They made sure that they went above and beyond to get things taken care of when they need to be. If my friends are concerned about their debt and want to get it paid off quicker and pay less, I would tell them to look into Century Support's services.
Thank you for your positive review and rating, Jessica! It's wonderful to hear that our efforts have had such a positive impact in your life. We value the partnership we have established with you. We do have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience possible. The Century team has successfully worked with you to complete your program as efficiently as possible and we offer our congratulations on a successful completion of your program!
Reviewed Jan. 23, 2018
My husband had been hospitalized several times and I was out of money and out of everything, and in debt so I called Century Support Services and they called right back. They were very nice to me and helped me with the situation. I asked whether we qualified or not, and they said that we qualified. They treated me with dignity and respect and they didn’t make me feel like some criminal for the fact that we found ourselves in a financially bad situation due to our own fault, except for my husband that had been very ill. They made me feel like a weight has been lifted off of my shoulders and that’s what made me go ahead and do debt settlement services with them. They were really assuring and hands-on and helpful.
They asked me to forward all the information to them at least once a month or sooner so I didn’t have to speak to anybody. But then, they told me that when it got to certain aspects of the negotiations, some companies will not negotiate with anybody but the individual that has the debt. So, I was aware that there would be times when I would have to do the negotiations myself and, hopefully, that they would be okay and I’d get them taken care of. And so, I did some of the negotiations myself but they talked me through it. I didn’t have a problem doing that so it made it a lot easier for me to do it and I appreciated that. The program itself went really well and right now, all of the debt that we had is now consolidated and paid. All of the negotiations have been done and everything’s paid off for all of the creditors that we had.
Now, we have one bill that’s going to be a lump payment that will start building my credit back up as it’s supposed to take it away. I would have like to have a bit more information about the loan for the consolidation though. I had no idea what the terms were but I went ahead and went with it. And some of the terms were not what I had expected but I am glad that my debts are consolidated. It was my own fault and I didn’t ask so that’s not necessarily their fault. I got regular emails from them and they explained everything initially. So, I felt very comfortable and wasn’t overly worried about anything.
Working with Century Support Services immediately relieved a whole bunch of stress. I was already completely stressed at the point when I called them, my husband had already been in the hospital four times, and he’s been there six times altogether in the last year and a half. Plus, the stress of having no money, and everybody wanting everything. There was no money coming in. All of our savings and everything was gone. So, the only thing that really helped us survived was the fact that we have families that love us and friends that love us. Century removed a lot of anxiety because they had told me that I didn’t have to worry about talking to the bill collectors when they called because that was what their job was for. They handled and took care of it. They said they would and they did.
Reviewed Jan. 23, 2018
I love my experience with Century. They are patient with me. I have a hard time remembering things but this company keeps me very informed with my progress. They are always patient and very informative on things. I feel at ease with them. So I definitely recommend them to everyone. Thank you Century for keeping me informed and that you take the time in helping me.
Thank you for your positive review and rating, Janette! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. Century has a passion for building relationships with our clients and we value the partnership we have established with you. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Jan. 19, 2018
I'm happy with Century Support and they're doing fine. I had another company before but I just kept on paying them and they were higher than Century. I went to Century for a debt consolidation and the signup process was very good. I'm still working with them and their reps treat me fine. I called up twice and they answered all my questions finely. I like them a lot and they are easy to work with. They are doing good and would recommend them to others.
Thank you for your positive review and rating, Forrest! It's wonderful to hear that our efforts have had such a positive impact in your life. Our representatives strive every day to deliver an excellent customer experience to each and every client on the program. If you haven't already had the opportunity to do so, we invite you to complete your registration on the MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. For your convenience, the portal is available to you, 24 hours a day, 7 days a week. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Jan. 18, 2018
I'm a VA vet and had lost some of my pension. My check was cut like $800 and I just couldn't pay my bills. And as I was driving down the road one day and was listening to the radio, an ad for Century came on. They seemed to be the best one so I called in. I was forced into consumer debt consolidation given my situation and I signed up with them by email. It took longer for me to learn how to open my mail on my computer than it did for me to actually get my contract to sign. I'm not great on the computer and they walked me through a lot of stuff and told me how to do it on the computer.
I worked with a bunch of different people and they were on top of it. It didn't matter what time of the day I called, I didn't have to wait more than three minutes because somebody answered the phone. It might not have been the person I talked to the last time, but they knew exactly. All I had to do was push in my last name and my account number. They were happy to help as well as the next person. They're doing a great job.
When I wanted to get out of a debt earlier, I asked if I could pay a little bit more. The rep said yes and it ended up that I was able to go ahead and they got me a loan with another bank to build my credit up while they were still paying off three of my credits. They're financing it for me and letting me pay it off. They called me last week and told me that I have paid. They have really gone out of their way to help me and I really appreciate that. With the things done for me, they got me where I needed to be and I only have 10 months left in the program.
Working with Century has lifted a burden off my shoulder. My credit score has gone up so that's a big plus. Others should use them too as they are not going to do people wrong. You just have to be honest and be upfront with them and try to help them and try to pay up a bit more than what they've got you in for, they're not going to overbook you anyway and make you pay more than what you can. If you can pay a little bit more, they'll work with you on that. You will see a lot more results faster.
Thank you for your positive review and rating, Thomas! It's wonderful to hear that our efforts have had such a positive impact in your life. Our representatives strive every day to deliver an excellent customer experience to each and every client on the program. We appreciate your willingness to be involved with your program and offer our congratulations on a successful completion of your program!
Reviewed Jan. 17, 2018
Century has been very helpful for me and I would recommend them to anybody who gets into a financial bind. My husband who died had a state teachers' retirement system pension and years ago, we thought that he could get the full amount and half would come back to me. It did but we didn’t realize that most of my expenses would go on. That got me in a bind. My sister-in-law was sending me money every month but then she broke her hip and had to go into an assisted living. Her daughter has taken over the checkbook and sends no more checks to me.
I also have a son who’s on SSI. He lives with me and gives me some money but not enough. We share a car and that’s a problem too. My bills accumulated and things snowballed. That’s when I talked to Lisa and she told me to talk to Century. They’re back in Pennsylvania and I’m in California so I couldn’t go in but Lisa set me up with them. I did everything over the phone or by mail and they were very nice. Every time I had to call about something, they have gone over and beyond to be helpful. They have also been very prompt with sending me responses and telling me exactly what to do or how to answer creditor calls. I really had a good experience with them.
Thank you for your positive review and rating, Nancy! It's wonderful to hear that our efforts have had such a positive impact on your life. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We also appreciate you taking the time to register in your MyCentury portal. The portal provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Jan. 15, 2018
Century Support Services seemed to have a good rating then so we got them to consolidate debts for us and we went with the letters that they were to send to the Credit Bureau. Once those are in, I'd have a better idea and we'll find out what happened with them. Century told me it would take one to three months. On the other hand, after the account was closed, the first agent didn't stop the automatic withdrawal and Century still took money out of my account which consequently caused me some frustration. I called and Jennifer from customer service said they would take care of it. I'm still waiting for the money to go back into my account. Century should improve in making sure that they do everything that they're supposed to do because they're dealing with the person's money and a lot of times, people are on a limited income. Money is a big thing for anybody.
Ronald, We appreciate you taking the time to share your concerns, which we take very seriously. Our records indicate that you have recently spoken with our Senior Customer Advocate, Katelyn. During your conversation, she discussed the specific details concerning the status of your refund and confirmation that funds were received. We do want to address the other item mentioned in your review that pertains to our Credit Bureau Letter Program. Katelyn has reached out to address any additional questions or concerns you have with that service. We thank you again for sharing your experiences. Your feedback helps us better serve our clients.
Reviewed Jan. 14, 2018
Century has been a big help and I'm glad. I was with CareOne and they transferred my account to Century. They have negotiated one debt settlement. Another one has relinquished their account with me. There are things that had happened that would not have happened if I hadn’t got in with CareOne and they transferred me to Century. The whole process has benefited me.
Thank you for your positive review and rating, Donald! It's wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Jan. 9, 2018
Outstanding service and their friendliness. Above and beyond to help make this a pleasant experience. This process is difficult and something I wish I didn’t have to do but they make me feel comfortable. I wish more companies could be like them.
Thank you for your positive review and rating, Diane! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to help you achieve your goal of financial freedom.
Reviewed Jan. 8, 2018
I was in debt and I had to make a payment. Century Support was the first company that answered. I was trying to get it together so I had to accept the bid. Every settlement program they offered me was good. We made another account in my bank and they told me how much to put in there and we did that. So far it is working good.
When they don't understand the rep would call me and explain then we get it together. He tried to satisfy me. If I couldn't do this much, they would try it another way. They are professional. We ended up with an amount that they would do and it left me with a couple of dollars in my pocket to spend for myself. We are still paying. At first they would call in and then they started sending me my bill. I get mostly one letter a week from one person.
Thank you for your positive review and rating, Ida! Century has some very knowledgeable employees and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Jan. 7, 2018
Century seems to be on the ball. They got back to me at the right time and we started to work together. They became my voice and they’re doing a great job. I’m helping them almost every day on my email and they always keep me apprised of what’s going on. As far as questions that I have, I usually save them up when I have a conversation with them once a month. I’ve only paid a month to my bank and I’m recently new. They’re charging 25% and that is quite a bit. But I’m looking at the amount of the debt and I look at the amount I have to pay with the fee that they charge, and it’s not that far away.
Thank you for your positive review and rating, Jayson! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Jan. 2, 2018
I was scammed out of thousands of dollars. I was told they would settle my accounts and I would be done in about 4 years. They told me to stop paying accounts and they would handle it. My account was never settled. I was sent a summons, and they said not to worry. They never did anything about it. Now I have law office sending me letters. Now I'm told I can make payments on paid in full (has increased over a thousand dollars since I stopped payments per Century) and pay them another thousand dollar fee. This company offers fake reassurance! Do not use them.
We appreciate you sharing your Century experience, Kelly. We recognize your feelings that there may have been a gap in communication with us. Our team makes every effort to foster good communication during your Century program. In a recent conversation with our Senior Advocate Manager, Adrian, you were provided with steps we can take towards a resolution for your concerns. We will continue our diligent efforts to see this matter through to resolution and provide you regular communication updates along the way.
Reviewed Jan. 2, 2018
When I went to two settlement companies one of them said they looked at all my information and I’m going to have to come up with $400 a month, that they couldn’t do anything for me. I can’t come up with $400. I’m on a fixed income and 77 years old. I went to another one and they were telling me that they were going to help me claim bankruptcy, and I promised my father many, many years ago that I would never claim bankruptcy. We were in business and he didn’t agree with bankruptcy. I had to get out of it some other way.
Century, when I called it, seemed like to be the best one. They said $200 a month, and it was the same people, same creditors that they had on the list for me. And I tried them. Since then, I’ve increased it. Now it's $250 every month. It’s going to be like that until I can give more money out to them. And on top of it all, I got a couple of creditors that I’m still paying out of my check too like AT&T, since I didn’t get them paid off, I didn’t get my Wi-Fi back. I’ve been with that Wi-Fi for almost two years now.
There are four creditors that they’ve already made arrangements with and they were getting money out of the account that my money is going into. And I’ve been informed that they’re working and trying to get a couple of the other creditors to go along with everything also. A couple of them refused to go along with it. And one of them has even called me and threatened to sue me and I’m waiting for them to start. They’re not going to be getting money out of me. I’m very happy I came across Century Support Services. I’ve had good luck with them and I’ve already recommended them.
Thank you for your positive review and rating, Sheldon! Our representatives strive daily to deliver the highest level of customer experience excellence possible for you. It's wonderful to hear that our efforts have had such a positive impact on your life. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Dec. 28, 2017
I had too many credit cards and I had too much going on so I sought debt settlement services. Century Support Services contacted me after I completed the online application and so far, they were able to consolidate my debt. They pulled my credit for all the debts and then they combined it with what I’m paying now versus what I’ll be paying, so it’s consolidated. I was paying over $800 a month to each individual card and then they were able to bring it down to about $370. I started working with Century Support Services last June and my program is supposed to last for two years. Right now, we are in the process of negotiating with each lender. Their reps contact me every time they’re in the process of negotiating. They would have me on a conference call with the lender so I know exactly what’s going on. They’re doing everything so I don’t have to. They're good and they're fast too.
Thank you for your positive review and rating, Tamara! We value the partnership we have established with you. Our representatives have a passion for building relationships with our client and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to help your achieve your goal of financial freedom.
Reviewed Dec. 27, 2017
I wasn’t able to afford my payment bills. As soon as I found Century Support Services online, that’s when I applied it. Century helps me pay off the two debts that I owe. I'm saving a lot of money that I was supposed to own another house and Century covered that cost. Also, the reps were very helpful and they've answered all my questions. Their service is great for me. I had no problem with it. Resolving my debts will take a while but Century is helping me cover a good amount of what I owe. I would recommend their services. It’s better than going to a lawyer or debt consolidation to save. You actually save more money through Century.
Thank you for your positive review and rating, Javier! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. It's wonderful to hear that our efforts have had such a positive impact on your life. We would also like to invite you to register on the My Century client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 22, 2017
I wish I hadn't used Century Support Services. The first guy was pretty good. However, he passed me on to someone else who was a nightmare. Instead of him showing, serving, directing me to the right area, he didn’t pass the paperwork on to where it was supposed to go. In the meantime, I had a court date. He never got the materials provided after I asked him to try and get the information that I already sent him back. He never returned my calls. I finally got to the day of the court date and got things settled with the company that was taking me to court. I ended up paying $200 out of my pocket because Century hadn't followed through on their end.
I got a letter a couple days ago saying that they've taken care of the one of the creditors. But in the meantime, I'm still getting these letters from a collection corporation and all that. The lady at Century asked me if I could pay more. So, I spent $242 and I paid $50 more and they haven't done anything. Each time I call, they have a different person that say, "I don't know." I'd like to speak to one person. I'm frustrated with Century.
Ernestine- We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with one of our senior customer advocates, who is reviewing the history of your account. Upon completion of this review, they will be reaching out to discuss your concerns and all possible solutions. Thank you again for sharing your experiences. Your feedback helps us better serve our clients.
Reviewed Dec. 20, 2017
I'm trying to pay off some of my debts and working with Century has made my life easier. I don't have to worry about things. Their rep was very helpful and kind. And I felt very comfortable. Signing up for their debt settlement program was extremely simple. They went step-by-step with everything, and they were knowledgeable with what they were doing.
Thank you for your positive review and rating, Jesus! Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Dec. 19, 2017
Thus far, my entire experience with CSS has been excellent. First, they lowered my monthly payments to reasonable levels. Then, they held my hand through the process with great instructions and readily-available support. Finally and best, settlements came sooner and easier than I ever thought. My credit rating responded quickly to my settlements. I couldn't be happier. I would, and plan to, recommend CSS to my friends.
Thank you for your positive review and rating, Robert! It's great to hear how our efforts have had such a positive impact in your life. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the details of your account, including recent activity updates. The portal is available 24 hours a day, 7 days a week for your convenience. We appreciate you sharing this with us and will continue our diligent efforts on your program.
Reviewed Dec. 15, 2017
I went with ClearOne, and ClearOne switched me over to Century. I got laid off in 2009 and ever since, I have been applying for a job, but can't get one. The economy started dripping when George Bush and company went into power and when the economy started going, I lost about $15,000 with my 401k. I was kind of bankrupt already, because every week I have to take money out from my 401k to live by. I had no choice but to switch over to social security and the money I'm getting from social security can't make it. If I pay $200 to the bank, when I get the next bill, it covers the same thing. It looks like I didn't pay anything.
Since I was with Century, they had gotten rid of one of my creditors. I've been in the program for about nine months. I have two more creditors and when those are paid off, I should be in the clear. Then I can start to live again. The whole program is set for 48 months. There were four reps that I spoke to, and they told me what was going to happen. They didn't hide anything from me and they made me feel very comfortable. However, I am seeing something in a paper that they sent me, that in January the first credit card is going to be paid off, although December 5th should have been my last payment. I don't understand that part. I wish they would be clearer and they should tell me whether December is the last and that's it.
Thank you for your positive review and rating, Abdool! We value the partnership we have established with you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to share your experience with us. As such we will be calling you to follow up on some of the concerns you expressed in your review. The Century team will continue our diligent efforts to bring your program to a successful completion.
Reviewed Dec. 14, 2017
A friend referred Century Support Services to me. I gathered all the expenditures and identified what companies they are with and about how long I've had that debt. I put it on a spreadsheet and mailed that to Century. They acknowledged those and they've overtime has contacted each one to look at how they were going to settle that particular account. And then, they informed me, and I agreed to the terms of the settlement. Century has lowered my monthly expenses. Now I just pay a flat fee of $280 and I would be free and clear sometime next year.
Initially, a consultant contacted me as I had applied online. And from that interaction, they took in some information, and then they passed me on to a different consultant so I've been working with that consultant back and forth up until this point. They gave me a nice little introduction, assured me that we will take care of the calls or any other written correspondences that I will receive. They let me know that if I receive any other call or mail, let them know and they'd take care of it. That was a pretty good thing. Gradually the calls and the written correspondences stopped. It's just been making sure that I pay that monthly fee that they draft out of my bank account.
Century is very good at communicating and keeping things transparent on what's going on, and that's been the main thing. They communicate in several different ways, email and on the phone. I'm very clear on what their role is and what they have done. Right now, I'm pretty content with everything. They sort of freed the money. I have more money if I choose to save or allot towards a different expenditure. So, it's given me the financial freedom that I am working toward. I've referred them to co-workers before at my job and they said they've had similar great experiences that I have.
Thank you for your positive review and rating, Sekou! It's wonderful to hear that our efforts have had such a positive impact on your life. We value the partnership we have established with you and our representatives have a passion for building relationships with our clients. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Dec. 8, 2017
I was initially signed up with another provider who mentioned that they're not a debt settler but Century Support is. And I was up one night and saw a commercial regarding Century Support and I decided to give them a try. I wasn’t paying any of my accounts, so they had gone into collection, and there was no communication from the other company unless I called them but they were constantly taking money electronically from my account. Century Support's process is a little bit easier and I was impressed that they reassured me that the accounts can be resolved. I just have to follow through with the process.
I received a letter showing that my account with Talbert had been resolved, and I was very satisfied with Century Support's process on it. I'm also pleased when I learned that the fees that will be electronically debited from my account are going to take care of future accounts. And I know that with more fees they collect, they could take care of more accounts.
Thank you for your positive review and rating, Julie! It's great to hear how our efforts have had such a positive impact in your life. If you haven't already had had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you with access to the details of your account, Including recent activity updates. The portal is available 24 hours a day, 7 days a week for your convenience. We appreciate you sharing this with us and will continue our diligent efforts on your program.
Reviewed Dec. 6, 2017
I went through a divorce and sought debt consolidation through Century Support Services. I contacted the rep through a World Financial Group advisor I was working with. The rep then contacted me, sent over the information, and collected all the data. When I had questions, he was there to answer me or get me to the right person. The Century Support program made it possible for me to make a monthly payment that I can afford. I have been making regular payments for 4 months and some of the things are starting to get paid off. However, not all of the debt got consolidated right away because they counted on my credit report to get information, but not everybody reports. It would have been easier to go by my list rather than theirs.
Century Support also reduced the phone calls and harassment from creditors who didn’t want to negotiate with me. As somebody who interacts with people who have to be my priority all day long, Century Support made my job much easier. The reps were very good. They like a response right away and sometimes that works, but I’m not as responsive as they would like. They send out the email first and I’m not able to get to my phone or my emails right away because I have a patient, but they’re very understanding about that and they keep me on track which I appreciate. I’ve recommended them to others.
Thank you for your positive review and rating, Gale! Our representatives strive every day to make your experience the best it can be while enrolled in our program. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury portal to access resources on the details of your program.
Reviewed Dec. 5, 2017
I got a lot of different accounts and started thinking that it’s going to take me a long time to get those paid off. I discovered that Century Support Services could help me to get it taken care of faster than 30 years. I’m getting up in age and I don’t want that 30 years from now, I'm still paying on the same old payments. It was frightening at first but they’re with you and they’re monitoring everything that happens all along the way.
When I first went into the program, they fully explained what was going on. They set up an account where I can contact them and it showed exactly what has gone into and out of my account. I always have the ability to see what’s happening at all times. Their reps were great and if I ever had a problem, I just call them and they have always resolved whatever I was asking about and that made me feel that they're giving me enough time. If it takes more time for me to understand what they’re trying to say, they don’t get angry like some creditors do. They’re patient, sympathetic and kind.
Also, I’m not a computer literate person but their format in the computer was easy to follow and it took a burden off of me. They set up an amount that I’m comfortable with in paying each month. I also get a monthly statement from them showing what they've done or how much I've accumulated in my account which made me feel good because I wouldn’t want to file for bankruptcy. I want to pay my bills, if I can pay my bills, and this is what I can do.
They take the higher accounts, like those over $500, and then they get power of attorney from you. At a certain time, they contact the people, especially after I put so much money into my account, and they make an agreement with them on how much would take to settle the account because a lot of what they’re getting is interest. When they come to some sort of an agreement, after I’ve got so much built up in my account, they take that money and then they pay the creditors. So, it’s my money I’m paying back. I have money in my account and on a certain date, they take that money and put it into a special account and then it’s monitored by another group at that point. The only thing hard about it was when you're getting it all going and you're starting to be late on your payments, you get a lot of calls. But, that was expected because they’re definitely going to call you and demand your money or want to know what’s happening.
It has been a relief because they’re handling the affairs and I don’t have to, financially. So that makes a big difference. They help me to get to that place where I’m able to manage my own affairs. The only thing that’s hard about it is when I set it up and get a lot of calls. Having financial difficulties is not something that I want other people to know that but I would recommend Century Support because they take a lot of the burden off from all the calls and the demands for the payments. It’s a really good program.
Thank you for your positive review and rating, Lola! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury portal to access resources on the details of your program.
Reviewed Dec. 4, 2017
I am very satisfied with your company and services you provide. I did recommend your services to a friend/co-worker and she has been telling me daily that she is glad that I told her about your company and she has be happier since she's signed up.
Thank you for your positive review and rating, Livia! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Dec. 4, 2017
I had a stroke a couple of years ago and I’m paralyzed from the neck down. I ended up on the disability and the government sends me $750 a month. I started living off mostly off of credit cards and that’s what got me in trouble. I was $7,000 in debt, but I couldn’t let it go any further that’s why I’m working with Century. We got a couple of things settled. But the truth of the matter is stroke has left my mind with a little black spot in my memory so when I turned it over to Century, I just told the rep, Michael, that, “This is all on you. You just tell me what I have to do and I’ll do what I have to do. You take care of business.” It gave me a way for someone else to help me out and keep the people from calling me and driving me crazy.
They keep in touch with me by telephone and by email. One time, they called to see if I would agree on a certain settlement on one of the accounts and I gave permission for that. Another girl called me from Century a couple of weeks ago and said that that one of the accounts agreed to take $1,000 and that was about half of it. I agreed to that. I’m not trying to get out of paying my bills. I just got to make all the payments on what I am making a month. As it is, I’m barely paying the utilities right now. But when we get done with this, I’ll have $200 a month left over.
They took $200 a month out of my bank, which is what I approved. Then, a couple of months ago, I needed a little more money and so I asked them if they could drop it down to $150 for two months. They were absolutely okay with that. I didn’t have to go through a bunch of rigmarole paperwork. It was automatically done that way. Then after a few months, we went back to $200. They have been cooperative with me.
I am about a third of the way through and I’m not pressuring them. I have a lot to work with now but I’m in bed all the time. Century deals with it which is better than filing bankruptcy. I have another company that I need to add in there which I should have done in the first place but they’re doing a good job. Overall, Century has been great to me and I just love them. I really would recommend them highly to anybody that gets in over their head before I would ever recommend a bankruptcy because you can still pay your credit. Sometimes you just have to get out from underneath some of it. If I could drive a car, I’d put their bumper sticker on the back of my car. They have taken a lot of worries from me.
Thank you for your positive review and rating, Linda! Our representatives strive every day to make your experience the best it can be while enrolled in our program. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury portal to access resources on the details of your program.
Reviewed Nov. 28, 2017
My finances went out of hand and I looked for help. Century Support has been very helpful to me. Every time I need an advice or have a doubt about anything, I call in and these people are great. Initially, they asked me for my personal info. Then based on my credit report, they could see what I owe. Then, there was a one-on-one with me personally. At the end, they called me and said, this is how much I owe, this is how much I can pay them to do the settlement, this is going to be a 48-month program, and this is how much I end up paying. I said, "Cool, that sounds like a plan." Every time I call them, they're always willing to help and they helped out.
Lately, one of my creditors is calling me and then I said, "What's going on with this guy." I give him my number and he calls Century and then, Century called them. I wasn't one of their clients so I said, "Hold on one second. Let me call him back," and then I put him in on a three-way call. Then the rep that I spoke with was very helpful and they got the creditor off my back. They have some wrong information, therefore, Century was telling him I wasn't one of his clients. So far, I got rid of three of my creditors off my back. There were five of them, so I'm close to finishing the program.
Century informs me step-by-step what they're doing and when is this guy going to be banned and when is the next person going to start. Or if I have any dollars, I just call them and ask them, "Hey, what happened with this creditor?" They tell me, "This is what we're going to do next, this is what we're doing forward." I get them all cleared. Century has been a big relief of my life. A big weight getting off my back, so far. It's a company that you can count on, someone with professionalism and who'd tell you the truth.
Thank you for your positive review and rating, Martin! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 26, 2017
We reached out to Century Support Services around four months ago. They’re quick to respond if I have any questions and they know their job and do it well. They’ve all been very courteous and wonderful as well. I would recommend them.
Thank you for your positive review and rating, Marsha! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 25, 2017
The Century people were wonderful and they always answered my questions. They called me through the whole I process. They tell me when they’ve got an okay on something and they ask my permission, and I ask them what they think and to give me a little advice. I only have about six credit cards and I asked them to get it all taken care of. I’ve already settled a couple of credit cards. I pay them $250 a month to handle everything and that will add up.
However, somebody got into my credit report and wanted to know if I was the one that filed a dispute, but it wasn’t me. Century was saying that they were able to make changes in my credit report based on the information I provided and that they contacted the company reporting the information to Equifax. That was another company with the same name. That company was probably disputing me because they don’t like what I’m doing. Then I got another letter saying, “We are pleased to let you know that the results of the dispute you recently filed were excellent.” But I don’t remember filing a dispute.
I got a letter from Rushmore Service Center and I want to call Century because I didn’t have this in my accounts but they put it in. I also got a letter from one company that said I took care of everything and they wanted to know if I still wanted credit with them. I really don’t want a credit account but if Century is okay with it, I would like it. All in all, Century is giving me a chance to open my account again but I only wanted to keep it for an emergency. By doing this, it would save me a lot of money. I need to talk to Century about that and I hope that they’ll be able to get the rest of those credit cards paid off, which I’m sure they will.
Thank you for your positive review and rating, Barbara! Our representatives strive every day to make your experience the best it can be while enrolled in our program. A Century representative will reach out to you to discuss the questions you mentioned in your review. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 23, 2017
Century Support Services completed settlements on my credit card. I’m paying what I need to pay and I’ve got one more credit card to settle with. Based on my credit cards, they told me how much I would need to put in the bank account each month. I've gone online and have done my balances in my account each month and I've sent them letters, my credit reports from the different credit cards, and then they would send me an e-mail when they had come up with a settlement and then I would get on the line or answer them with a letter giving them my approval to settle with what they had come up with.
Their representatives were very knowledgeable and honest and they gave me all the information I needed to know about the program because I had never done anything like it before. I felt very comfortable with them and they always answered anything I wanted to know when I called them. And I'm happy with all the answers they’ve given me to my questions.
Since working with Century, I feel a weight off me from having to live under the debt that I had built up and knowing my health is so bad that I couldn’t continue to work any longer. I've never been late and I never missed a payment, but I couldn’t get anywhere with the interest on some of the credit cards no matter what. I kept asking one in particular if they could reduce the finance charge and they never would although many years ago, it was just 20 % and so after a few years of being retired, I couldn’t manage it anymore. I'm very grateful that I found Century and for all they’ve done to help me. I would certainly encourage people to use Century if they needed the kind of help that I needed.
Thank you for your positive review and rating, Sue! Century is very proud to have such knowledgeable employees and we love to hear how well they are doing for our clients. Your Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 22, 2017
We were having a hard time paying our bills so we got Century Support's services. Their reps are very nice, friendly, and helpful. They've all been great and have answered my questions anytime I have called them. When we called in to ask them what to do since somebody was calling us, they told us to not answer the calls because we don't have to. We gave them a list of the bills we wanted to be paid and they had a credit report and they suggested paying a couple more on there, which we did. We started using them last June and so far, they're now paying one loan, which is the highest one. We're very happy with Century and if friends ask, I would tell them to use Century, too.
Thank you for your positive review and rating, Jane! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 20, 2017
I received an email from Century Support Services and I thought it was the best option for me. One of the agents walked me through the process and explained everything to me. I did the application and I was accepted. From there, they took off and explained to me what was going to happen. The program is supposed to be almost three years and I still have a few accounts to settle within a year or so left. They're always helpful. Every time I call, everybody assists me and all my questions are answered. They've helped me change my finances a lot. I'm very satisfied and I would recommend it to anybody in a similar situation to mine.
Thank you for your positive review and rating, Katherine! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 17, 2017
Everybody that I dealt with at Century Support has been really helpful and made me feel good that I am doing the right thing. And they told me I’m not ripping people off. I’m giving back what I owe them and I'm just not paying the interest. And I know my credit score is going to be bad for a little while but it will rebuild in seven months after I get through it. I like Century's service. They’ve always been kind to me, and they call me when I have accounts that needed to be settled and I tell them what’s going to happen. I stopped getting calls and mails, and Century told me I’m really close to being over with my debts. I call them all the time to see where I’m standing. And I called last month, and they told me I'd be done in June. I am really nothing without them.
Thank you for your positive review and rating, Melody! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 14, 2017
We've been with Century Support Services for a couple of years, and we're pleased with them. We’re happy with how they would call us when there's a change or they make a settlement. Plus, sometimes they call just to let us know what's going on. They just called us today and they're in the process of making a settlement. They presented the transaction and their rep said she would let me know within a day or two about how it goes.
Their reps are very nice. When we ask them questions, they explain everything to us so that we can understand how things are going. I don't know some of the terms that they use, so we asked and they explained it to us better. Plus, they always make sure before hanging up if we understood everything and that they helped us. They always remind us to send any other bills we get to them.
We've set it up so that they take so much a month from our account. We don't have to worry about people calling us and bugging us. We needed help with medical bills since my husband had open-heart surgery, and it became too much for us to handle. It's not that we didn't want to pay the bills, however, there were so many of them.
They're very thorough and helped us in any way they could. They worked with us to set up a payment that we can afford. One time we had to change our amount for a short time and they were fine with that. We just called them back when we got it straightened out and they put the payment amount back up to where it was. We would recommend them to other people.
Thank you for your positive review and rating, Patricia! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 13, 2017
My husband had a good income but he passed away and I did not have the money to pay for credit card debts. Right from the very beginning, Century Support said that I would never have to worry about court dates because they would deal with all that stuff. Every time I got something sent to me, I sent it to them the same day I got it. And I've gotten summons to court but I didn’t make appearances. But in the end, I was painted a totally different picture.
Century said I wouldn't be getting phone calls but my phone sometimes doesn’t stop. I put the ringer off and took the answering machine off. Also, I wasn't told that the credit card places could no longer touch my money because all I have is social security. Century knows this is all I have as an income and it seems when they made the deals with the credit places, they made quite a profit. It bothers me and I feel like I’m being used to a point. I’m in a gridlock right now and my hands are tied. I can't keep going to court since I'm not physically okay.
Also, Century had all these things for over a year but some of the credit places have not even been talked to. All these credit card places that I had, I gave the number for them to contact but I don't know what Century is doing about it. I got a phone call today and was told that Century had not contacted them. I started making the phone calls myself to a couple of credit places and they did a total charge off. That was good for me because that's less time I have to deal with Century.
They portrayed something that was a lot different than what it really is and that's wrong. They did a few of my things though. Also, when I dealt with the reps, they helped do things, were very nice and cooperative. But some of them didn't know what was going on. If I had known that I could go to court and it'd be charged off, I wouldn't have gone to Century to because I only have social security. I’m dissatisfied with my experience and I have so much stress in my life.
We appreciate you sharing your Century experience, Judith. We take your concerns about our how our program works very seriously. We have reviewed our past communications and our Advocate will be following up with you to discuss this further. In the meantime, please utilize the MyCentury client portal to access the details of your program.
Reviewed Nov. 12, 2017
Knowing your bills are coming under control gives you that FEELING GREAT sense of control that you lost so my experience with Century has been good. They work for you and give you support and guidance to get through your tough times. Thanks to Century I have peace of mind.
Thank you for your positive review and rating, Otis! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 12, 2017
I needed help desperately and so I searched the internet and thought Century Support seemed very good. They don't try to get your debt in auto and they don't ask for a large amount that you can't get up monthly to be able to pay your bills. And they were very nice to talk to in getting myself set up. I worked with Josh and he was very nice. He guided me through everything that I had to do and I had no problem understanding him. One of my bills got paid off already so now I’m into the next one. I still have a couple more after this so hopefully within a year and a half I should be out of it and feel fantastic.
Now I feel more relaxed. Before it was constant people calling to get paid. The worst thing was that I got conned and they emptied my bank account. That’s what got me all into this and getting so far behind. There was no way of getting out of it. And then at a certain age the place I worked for 14 years decided to let me go. With everything that happened all at once I felt comfortable being in with Century Support and they put me more at ease. I would tell others that they're fantastic. It’s going great with them so far and I’m very happy with them.
Thank you for your positive review and rating, Adeline! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 11, 2017
I started out with the company Debt Relief but when all that went down I found out that the amount I was gonna pay them was more than what I would have if I paid my creditors off so I went looking for something else. I’m getting started with Century Support Services and they’ve explained everything -- how it’s gonna work and what I can do to get done quicker. They’ve given me options and they're dealing with my creditors to get my amounts reduced. I'm not real thrilled about the percentage of interest but when you get yourself in trouble you do the best you can. They also understood the situation and they’re doing the best they can to help me. The people at Century Support Services have all been very kind, helpful and understanding. They don’t make you feel like you've made a complete fool of yourself.
Thank you for your positive review and rating, Donna! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 10, 2017
I'm very happy that Century is taking care of my charge card expenses that I had racked up over the years. Really glad that there is a company able to fight for the customer instead of the card companies. I know that I'm the one that used them too much. Basically one down and two more to go. Thank you for your help in these matters.
Thank you for your positive review and rating, Jo! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 10, 2017
Thank you so much for all the help with the death of my husband. It was such a relief that I don't have to worry about a payment till January. Hopefully by that time we can get back to some kind of plan to get this debt relief finished.
Thank you for your positive review and rating! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 10, 2017
I tried another company first, but they never kept me abreast of what was going on with my account, so I closed my account with them. Century keeps updated and works with me on resolving issues I have had with my creditors. I am the one who decides if I like the settlement offer or not and can reject it if I don't like it. I really like the way Century works with all my creditors not just one at a w.
Thank you for your positive review and rating, Michelle! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 10, 2017
I can always get somebody quickly when I have to call Century Support Services for questions. The reps who work for them are really personable and they know what they're doing. They’re always very helpful. I do have a hard time uploading stuff to the website and viewing my settlement stuff, but when I call, they help me and then I just email everything in. They've tackled everything on with my creditors and dealt with it and then they tell me once they have something for me like what banks agreed to. I'm almost half done, so I'm really happy and I feel the light at the end of the tunnel. This company has been wonderful and I'd recommend them.
Thank you so much for your positive review and rating, Christine! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Updated review: Nov. 30, 2017
Once a fire was lit under them the Century team has done very good to get a settlement for me regarding a Discover Credit Card debt.
Original Review: Nov. 9, 2017
I was in a bind after a work layoff on the heals of a dire health diagnosis (I need a liver transplant due to a genetic disorder) I found myself floundering in debt. I moved in major steps to refi my home and changed insurers and utility providers to save money and it helped. Finally time to address revolving debt due to credit cards. Accredited Debt Solutions came out on top after deep research... Unfortunately they allied with Century Services and man what a ripoff. They've taken my money but did absolutely nothing else. No negotiating to settle. No effort toward anything.
Now Discover Card has put my debt into a Law company's hands and I'm being sued for full repayment, have to hire a lawyer I can't afford to pay so... no lawyer. Have to represent myself take unpaid time off for court appearances and completely boned. I'll end up homeless and destitute due to this deception. I implore everyone out there steer clear of these consolidator/councilor service outfits. It's an unregulated scam - go ahead take the loan if credit score allows or get the lawyer and declare bankruptcy. It is your only choice that will actually most likely help you.
We appreciate you sharing your Century experience, Brian. We take your concerns about your program and its progress at the highest priority. Our advocate, Katelyn has been in touch with you to discuss and address your concerns. We thank you for the opportunity to work towards a resolution of this matter and will continue our diligent efforts on your program.
Reviewed Nov. 9, 2017
Century Support Services has been very professional. They have taken one of my accounts, and they negotiated with them and came to an agreement. Everybody has made me feel comfortable and they've been able to answer every question I have. Having them relieved me some stress, especially since I'm all over the country driving my truck. My wife is very happy with them and she's a customer also. They're here to help, they've been really good to us and we're not judged by anybody.
Thank you for your positive review and rating, Eugene! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 8, 2017
Hands down the best customer service I've ever had the pleasure of dealing with. James checks on me every couple of weeks to see if I have any questions. Anyone I talk to about anything is always friendly and courteous and helpful in any way. I would recommend this service to any of my friends or co-workers. Thank you for being understanding.
Thank you for your positive review and rating, Sandy! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 8, 2017
I am very satisfied so far with Century. They are very helpful and put my mind at a little more at peace. The representatives I speak with answer any questions and concerns I have and make me feel like I'm on a good road to clearing my debt. Thank you for all your help and support.
Thank you for your positive review and rating, Tana! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 8, 2017
I was planning to get over my debts so I went to Century Support Services and they're professional. They’re always informing me about the debts and what the process is going to be. I've had different reps from different departments talk to me and they gave me information on what the next step is, as well as a list. It's very comfortable talking with them. They already got a good result from the first one so now the heavy one is about the amount of $9000. I've had a good experience with Century so far.
Thank you for your positive review and rating, Victor! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 7, 2017
So far you have have resolved one dispute to our satisfaction. After our last phone conversation, we advised you that we have been contacted by a lawyer on behalf of another creditor (Discover), and asked that you respond to them ASAP. So far we haven't heard back?
Thank you for sharing your Century experience, Charles. We take your concerns about our efforts to reach you regarding your program very seriously. We have reviewed our past communications and our Advocate is following up with you immediately to discuss this further. In the meantime, please feel free to call us or utilize the MyCentury client portal to access the most current details of your program.
Reviewed Nov. 7, 2017
I had several accounts to be settled and they were resolved with a good amount of settlement. I would recommend this company for your collection issues. They strive to give you the best results possible. Great bunch of people working for you to achieve debt relief.
Thank you for your positive review and rating, Nichole! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 6, 2017
Thanks to all who have helped me achieve my goal of debt-free life again. I would recommend your services to a friend or relative. And again I would like to thank you for all your hard work. Very good staff and support team. Thank you.
Thank you for your positive review and rating, Sheldon! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 6, 2017
We were out of town with an ill family member and I didn’t the get the form sent for the Medicare aid that we got. I held out of our checks like $300 a piece out of the same month. I had no money to pay the bills and started getting behind and couldn’t catch up until I got that straightened out which wasn’t in time. I called Sienna from Century Support Services and they have been wonderful. I signed up for their debt reduction program and I’m close to being done. They contacted my debtors and worked with them to get a reduction in the total amount. They’ve applied everything to my debt and did whatever percentage they charge for taking care of everything. I could have done it on my own, but I’m happy that they took it. They’re handling it, and they’re showing me good results.
Everyone who contacted me informed me completely about what was available and what I needed to do, and worked with me real well. They contacted me every time that they needed anything. As far as signing in and checking everything, I just call them and ask, and they always bring me up to date. Everybody there has been helpful and kind. If I had a problem with something they walked me through it. They’ve offered me services to straighten out my credit report as soon as I get a couple of months from the end so that I can make sure that everybody reported accurately when my debt was paid.
I’ve had friends who went through different companies and had major problems with it, didn’t get their bills paid, and didn’t get their money back so I’m very happy with Sienna. I have a friend who really got in a mess with that other company and lost $8,000. She told me that would happen to me and I told her the other day that in April, I’m going to be clear. I also told her if she ever needed it to go to Century because as far as I’ve seen, they’ve done everything they said they will do. These people have been marvelous and nobody bothered me as far as the debtors. If I had anything, I sent it in and they took care of it promptly. I didn’t get phone calls and they’ve paid off my debt. It relieved a lot of stress.
Thank you for your positive review and rating, Sharon! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 2, 2017
I was upside down in debt and I didn't have enough funds coming in to maintain my debt payments. I signed up for the program of Century Support Services and I've been in it for 14 months. The reps have been good every time I spoke with them. They were always nice, polite and knowledgeable, and they've answered any questions that I had. Century has provided excellent service so far. They took all of my credit information and negotiated with majority of my creditors, so my payment is down to a settlement a month. They've settled most of the debts that I had, so I only have two more accounts left to settle out of seven accounts. They helped me cover my debts and my creditors are happy, and I'm living a little more comfortably. So, it was great with Century, and that sums up my experience with them.
Thank you for your positive review and rating, Jonathan! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 2, 2017
I received solicitation letter from Crossroads Financial and was later on convinced to enter into a debt consolidation program with Century Support Services (CSS) instead of obtaining $** to pay off credit card debts. The process was quick, they took all the debts and assured that they will be able to take care of all of them. Months later, I found out they cannot take care of the American Express account. The debt was sent to a law office and refused to deal with the anyone other than the creditor. Long story short, I was sued and now in the process of settling the account with the law office. I have placed numerous calls to CSS stating the matter is urgent. No one has returned my calls.
This company should have a class action lawsuit for false advertising and for emotional stress related to lawsuits and threats that are brought about by their neglect and inability to provide solutions. They claim they are busy with 30,000 clients. They are currently collecting $304/month from me with no positive results to this day. With the money they make they should have enough people to handle the accounts they acquire.
We appreciate you sharing your Century experience, Dahlia. We have reviewed your concerns and one of our Advocates has reached out to discuss a resolution and provided further options. We thank you for the opportunity to speak with you about your experience and we will continue our diligent efforts on your program. In the meantime, please feel free to call us or utilize the MyCentury client portal to access the most current details of your program.
Reviewed Nov. 1, 2017
I've been with Century Support for 9 months. I was having a problem paying some bills, like small loans and credit cards, and I needed to consolidate or get them paid off using the best way I possibly could because my income wasn't increasing at that time. They put me in a debt settlement where it will reduce the debt I had. They settled it at a far less amount than the original I had to repay. However, their fees are high.
I called them several times to find out what position I was in terms of my debt settlement and how much longer I was going to be on the program. I asked them if one of the debts was paid off, will the money from that debt go to the next highest one. Their customer service is really good. Whenever I call, they answer my questions, so I understand what's going on. Whenever a new settlement has happened, they let me know immediately through email. I'm having success in the program and I'd recommend them.
Thank you for your positive review and rating, Reginald! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Oct. 30, 2017
I was being choked by credit card bills, and my husband and I were desperately trying to figure out what we could cut down on. So, we just decided to do everything. We got rid of some magazines and cut down on phones. And then we decided that the top of the list was the credit card debt. The service of Century Support Services has been excellent. Anytime I call, I always get an answer. If they leave a message, the person that I need to speak with calls back. So far, it's been at least a year since I started the program. I send them the monthly fee and they are in charge of getting the settlement offer. And then, they let me know that this settlement is being processed. They would call and ask if I want to do this, and then I'll give them a go ahead. It's all recorded and we go forward from there.
The program works good for me. I have five credit cards and I got rid of a complete one out of the way. I'm working on another one or two right now. At this point in the process, I'm a little more than a third of the way. And it helps that their customer service representatives are pleasant and knowledgeable. If they don't know the answer, they get me to someone or have someone that knows the answer call me back. They were willing to work with me. I had a couple of creditors that were calling me and Century advised me on what to do with that.
Everything has been going perfectly. Although it is taking a little longer than I'd like it to, that's not Century's problem and it's not my problem. They're doing their job and the ball is now in the creditor's court to see if they want to settle or not. Overall, I had a great experience with Century. I would tell friends who ask to definitely go with them.
Thank you for your positive review and rating, Wendy! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Oct. 29, 2017
I was in debt and Century helped me talk with my creditors and took over all my bills. The only part that I didn’t like is not being able to pay all my bills. But in the end, it all worked out. I got in contact with all my creditors and I explained the situation to them. They seemed to understand. I had sent my initial bills into Century and then they had changed my address on my bills so that my bills would go directly to them so then, they could negotiate a settlement with my debt or my credit cards. Then, they would get back in contact with me and tell me what the settlement is. I can either accept it or not accept it.
The reps were excellent except for one really bad one. It was coming towards the end of my debt consolidation and I had asked the rep some questions about my bills. She acted like she didn’t really have the time to answer my questions so she just put me off and transferred my call to somebody else. I waited a couple of hours and called back. I got an extremely nice lady on the phone and she answered all my questions. She took the time and that’s what matters. The reps from Century knew their stuff, especially in something like debt consolidation.
I had two Chase accounts and one Chase account worked fantastically with Century and got it paid off. I explained to them both, this is what I’m doing. The other Chase account sent it off to a company called Nationwide and Nationwide absolutely refused to work with them and they would not take the money that I would give to them. I had to go out and take a loan and pay off that one. If they could work with more companies especially with Nationwide, that would be really good.
I have never missed a payment and I worked with Century side by side. It takes a while and they’ve been telling me in the beginning, my credit will be down and then it will come up. Now, my credit’s back where it was. Everything’s paid off now and I can start new. I’m debt-free because of them and I was able to now save back money and go to school and further my education. Century has been awesome and I would recommend them.
Thank you for your positive review and rating, Lindsey! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and Congratulations on the completion of your program.
Reviewed Oct. 28, 2017
I had a medical emergency with my teeth which lead me to Century Support Services helping me with debt settlement. My credit card company has called them and I pay $250 a month. If they like the settlement, they call me and I authorize it. They're currently taking care of two accounts and they got five more to go. Rita, their representative, has been superb so far, especially with notifying me every time there's a settlement to be done and authorized. They email me every time there's something that needs to be worked on, and I just give them a call and speak to Rita. Working with them makes it more comfortable to live. I'd recommend it to anybody.
Thank you for your positive review and rating, Larry! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Oct. 26, 2017
I wanted a debt settlement for my credit card bills and went with Century Support Services. I've been with them since May and I'm waiting for them to take care of my three credits. This first credit was going to be paid off in about three months. And then from that point on, the settlement is going to be whatever they settle with and to break half from there. They got another one they said they got started, but they need to talk to me about it and I can’t get a hold of them.
I figured that I've paid $304 a month and I thought they pay $30 in one, $75 for another one, and a $100 on the other one or something similar to that. Evidently, they don’t do it that way. They take care of one at a time and get it out of the way. So, that what’s happening now with this one they've got settle with. They’ve got their own standard operating procedure and it seems to be working. They've got to abide by that. I was in the post office for 38 years and an army reserve for 28 years, so I know what the SOPs are. They've been helpful. They have also satisfied my questions and although they can’t explain in detail how they really operate, I can surmise how they operate after this one they've settled with.
Thank you so much for your positive review and rating, Robert! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Oct. 19, 2017
I got myself in a bad position in the last two years with a death in the family and I bought a house and I didn’t realize how much I was going to have to put in through it. So, I used all my credit up. Then, it got to the point where I was in the hole for almost 20 grand. So, contacted Century and I had been happy as can be with them. From the first phone call I made to them, I have gotten something. If anything that pops up, they tell me what’s going on and when I talk to their reps, they could give me the answers right away. The first person I talk to, it doesn’t matter who it is, take care of my questions, tell me what they're doing and updates me on the responses from my creditors. Their website is also really good. I can go and check everything on it and see exactly how we’re sitting.
I’ve been with Century for seven months now and I make the monthly payment to them and then it fills up. When they get to a point where they can make a deal with one of my creditors, they do and we see what happens. I have six creditors and we settled one account already for 60/40 type spread and we’ve got the agreement on the second one which has over a 50% drop off. I didn’t expect to get any settlement for at least the first year, but getting two from before the end of the first year made me feel a whole lot better. I’m very comfortable with them and Century has taken the pressure off where I can relax and I don’t have to worry about any of my debts. I feel like everything is being taken care of. My experience wasn’t what I thought it would be but after I got involved and had the conversations with the different people, I don’t think I could have done anything any better with anybody else.
Thank you so much for your positive review and rating, Charles! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Oct. 18, 2017
I checked out various debt settlement companies for my credit cards’ expense and I knew someone who used Century Support Services and it worked out well for them so I went with them too. I now have gone to Century credit account. I got an email and they said that I qualified so I gave them a call and everything was handled from there. Right now we are in the loan phase so everything is going to be settled soon. Century had a settlement and the credit card company settled for considerably less. And then we had some three-way calls and as far as I know, everything is going well. Century has a couple of people on occasions that didn’t seem to have the answers I was looking for but that was rare. Overall, it was an unfortunate need but it’s been handled very well.
Thank you for your positive review and rating Patricia! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team would also like to thank you for staying diligent to your program and congratulations on your completion.
Reviewed Oct. 16, 2017
I turned to debt settlement services since wanted to make sure that things were going to get done, and my creditors were going to be notified that I was going to do this. Century Support Services contacted the creditors and called me. They told me how much the settlement was going to be, and how much it was going to cost including the fees. They emailed me and then sent me a letter confirming that. They worked on a settlement that was agreeable with me and with the creditors. Their rep has been very helpful and patient in explaining everything to me. It was clear in my mind what’s being done. They have been very friendly and very cooperative. They settled three different companies already. My credit score is low right now, but in the long run, working with them would save us some money. So far, it has been very good with Century Support.
Thank you for your positive review and rating, Pedro! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Oct. 15, 2017
I was over my head in credit card debt and was paying more than I was making. I was seeking a loan to consolidate the debt to make one payment, but I couldn't get one so someone suggested Century Support Services. I talked to a rep about the company and she told me about the good things. They work with any kind of debt and she said they would take care of my debt. I'm already a year into it and they told me it would take about three years. They make monthly payment arrangements because I don't have a lot of money to give them to pay half of the settlement. They took the collections off of my account. However, I'm disappointed in their fees. I got charged per account and got a settlement for half of my $4,500 balance, but their fee was $1,000, so I only saved $1,000.
But they also have other services like stopping the people who calls to harass me for payment. They also have an attorney on their staff. And as they settle each account, they take it off the creditor's board, which is good. They were wonderful, professional, and very nice. They could be clearer about their fees but overall, I'm satisfied with them.
We appreciate you sharing your Century experience, Linda. We understand your concerns about the services fees in relation to your program. A Century representative will be reaching out to you to discuss the details of your program, including the fee structure. As always, please utilize the MyCentury client portal to access any additional resources or information you may need regarding your program.
Reviewed Oct. 13, 2017
I had a hard time paying my debts. I got a debt consolidation service from Century Support Services and they settle some of my credit card accounts, and I pay them so much a month. Their reps have all been nice. I’ve been with them for a couple of months and they have resolved one of my debts so far. It’s a slow process, but they made my life easier. Century Support has been very helpful.
Thank you for your positive review and rating Brenda! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Oct. 10, 2017
I've been enrolled for six months and have already settled one credit card account. Everyone I have dealt with at Century Support Services has proved both helpful and knowledgeable. I also am excited about the amount of money that I am saving by choosing to enroll in the program. Thus, I have had a very positive experience thus far.
Thank you for your positive review and rating, Chad! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Oct. 10, 2017
I have been with Century for a little over two years and I have experienced nothing but excellence. I came to Century in a stressful situation and everyone made me feel calm and secure. All my questions were answered and I felt like they cared. Twice I have had to withhold a payment for two weeks and each time it was done smoothly and professionally. Thanks to the staff at Century.
Thank you for your positive review and rating, Andrea! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Oct. 10, 2017
Century has been a great experience for me, because they have guided me through my financial experiences and help me to maintain a positive attitude. They give good feedback and walk you through every step of the way. I would recommend them to all my friends and family...
Thank you for your positive review and rating, Linda! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Oct. 10, 2017
Whenever I have spoken with anyone at Century, I have always felt like they were truly respectful and kind. I didn't ever feel judged, condemned, or slighted in any way! They have worked with me to pay my creditors with-in a budget I could live with, and when I had financial problems they helped me, so I could skip a payment.
Thank you for your positive review and rating, Walter! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.
Reviewed Oct. 10, 2017
I was desperate to get my debt under control and Century came to my rescue. With their convenient payment plan, I will be debt free soon and have a much better grasp of budgeting and saving for retirement. Thank you for your help!
Thank you for your positive review and rating, Lisa! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Oct. 6, 2017
I lost my husband and things went yucky from then. I had a change in job and had less pay, so I knew I was headed for trouble and needed help. When I found Century Support Services online, I picked up the phone and called them. They helped me a lot and got me on a fast track and moved me up into a better program. I walked into the program not knowing what to do. I was scared, unsure and I didn't want anybody to think horrible of me. But Century reassured me that things happen and that they're there to keep me out of bankruptcy. I have been there years ago and I don't want to do that again.
I've been in the program for around nine months. When I went into it, I was not behind on anything and I was just barely making it. They said that I qualified for what they pay them off and they just continue to get from my account. Their rep even walked me through what it would be. They would start doing letters and it’s my final say if I want to accept the settlement or not. It was simple. Plus, their reps were also nothing but kind and supportive and I had never met nicer people. Generally, when I call in, it’s just to make sure that I did something right. They always say, "Let me take care of it," right then and there. I never got a "Let me call you back," ever. Century always answered and offered things. They were proactive, not reactive. Overall, it is a relief and it takes the weight off your shoulders and you're not being a deadbeat. I would tell a friend to go for them.
Thank you so much for your positive review and rating Cindy! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.
Reviewed Oct. 5, 2017
Century Support Services came up on my Yahoo and we sent out some information to them. I've only been in it for about six months, but I like that they got me started a little bit more on some of the other debts that I have with my other creditors. They're really good people, easy to talk to, and they help out a lot. As far as getting everything done, their reps are logical about it and I have no problem with that. I went through a debt consolidation about 20 years ago here in Indianapolis. They paid a little bit to each one, and that's how we got them paid off. But now, they waited to get the two larger ones paid off before going ahead with the other ones. I've already called and talked to some of the other girls that are handling my account and sent them all my bills. I don't know if they're received them or not though. I'd definitely get involved with Century Support Services.
Thank you for your positive review and rating, Debra! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 30, 2017
I’m impressed that they took immediate action in notifying my debtors after I had submitted the list of my debts. They informed me periodically who are the people they have contacted and made agreements with. Even to the point after settlements were reached, they informed by email or by mail that the account was settled.
They kept a record for me and I kept the records too. I subscribed to a draft of a set amount of money every month and they would take that amount and apply it to what was agreed upon as a settlement from my debtors. I'm very happy with them. Century Support Services gave me a feeling of accomplishment that I did something smart one way because I don't like the stigma of bankruptcy because it looks bad on your credit report. I liked the fact that they gave me that personal satisfaction of completing my obligation. I would drop the information about Century Support Services to my friends who have a credit card debt the same that I did. I'd follow through with more information if they are interested. I’m extremely satisfied with Century Support Services.
Thank you so much for your positive review and rating Jose! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.
Reviewed Sept. 29, 2017
I sent Century Support Services all my invoices, and when I got calls, I sent them that information and they helped reduce the number of calls. With them, I had only one amount that I needed to pay and they then took care of the debt. Every time I called, their reps were always pleasant and very helpful. If they didn't know the answer, they're quick to get back with the answer. They also followed up with an email too. Plus, after each phone call, I always got a survey, and that's good as well. Overall, I honestly cannot complain.
The customer support's been good, but it would be nice to know who's actually handling my file because each time I called in I spoke to a different person. It would be nice to know that I have a specific person assigned to my file. I have until July 2018 before I complete the program but it's been painless and easy. Plus, the staff are very friendly and I don't feel like they're charging me because of the situation that I'm in. They look at me as a person who's trying to get things figured out.
Thank you for your positive review and rating Lindiwe! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 28, 2017
I have nothing but positive experiences when calling in. The website on the other hand I find it difficult to find some information. How to add more money to the account is an issue I found. I feel it should be easier to do.
Thank you for your positive review and rating, Nestor! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 28, 2017
I went online and I did a search and I found Century Support. I had three young men I talked to and the guy, Andrew, he sold me better. He explained it all and it was clear and I chose him because he was straightforward and told me the details. The other guys were hit and miss and weren’t explaining anything to me. They were just trying to sell their product.
In my program, I will give them $250 a month. And then with that $250 a month, they make arrangements to pay to get the balances down to a reasonable price and their fee. The last one I had was $1100 bill and they got it down to $600. And then their fee was like $800. I saved $300 and they took care of it. The program is helping my situation. It's a slow process and they told me it would take a little over two years. Whenever something happens, they let me know. So my trust is in them and if anyone asks me, I would tell them to give Century Support a call and take it from there as everybody is different. But for me, it seems to be okay.
Thank you for your positive review and rating, William! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 27, 2017
I had a lot of debts then I went on disability and loss of wages. I couldn't continue to pay them so I wanted to consolidate them into one payment. Century Support Services has all kinds of support systems for helping with harassment plus they work with the creditors to settle with me, as well as have my credit restored once I've paid them off. Every time I have a debt that's really bothering me, I would call them. Then they would tell me if I want it taken care of and they'll take care of it. It is up to my discretion and I can go ahead and approve or disapprove it.
They impressed me because they are on top of everything and they always keep me updated on my program, how much money I have, and what I can do. Plus, they have all kinds of information out there that are very helpful. They also work with my creditors to settle the debt by at least 50% of what I owe, which is really good because by the time it gets to the point where I want to work with my creditors, they've already taken a lot of interest and late charges. So to me, getting some of them to settle for half the amount is right. But I'm not tuned to the fact that I have to pay them so much and if I have a bigger debt, they'd get more money. To me, that's taking away some funds that should be going towards my debt.
Working with Century is less stressful and I don't have to worry about not having enough money for the rest of the month anymore. They really are concerned about whether or not I'm being harassed and it's really helped me run away. Also, if I call them, they're always available and I don't have to wait a long time to get in touch with someone. They're always ready to help and that tells me that they know what they're doing. It's been a fantastic experience and I've been recommending some of my friends to work with them because some of them are in the same situation that I have been in.
Thank you for your positive review and rating Ginger! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 26, 2017
So Far I've been very happy with the overall service regarding my financial affairs. Due to my health insurance and my co-pays, I maxed out my credit cards and it has no bearing on careless or frivolous spending. I finally achieved a credit score of 700 and I'm watching disintegrate before my very eyes. It is my hope that when all is said and done, Century will help me get back my credibility where my credit score again. I do not want this to impede my ability to obtain a credit score and the advantages that come with credit worthiness. Thank you for your anticipated assistance.
Thank you for your positive review and rating, Jeffrey! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 26, 2017
Throughout all this whole experience of settling my credit card debt I have had nothing but good things to say about Century. This remains to be true and I'm quite sure it will remain the same to the end of my contract with them. I have found Century and their employees to be concise and friendly. To all of you I say Wonderful Job. I wouldn't change a thing.
Thank you for your positive review and rating, Dennis! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 26, 2017
I’ve lost my husband a couple years ago and between his illness and everything, I just haven’t been working like I used to. I’m a real estate agent and I’m 79 years old now. And so the money is just not there to make the payments like I normally did. It’s been tough and the only way I can do things is to get help with my debt settlement. Century handles that for me by dealing with my creditors and trying to get the payments down for the amount I owed. I’d have to send Century a certain amount every month and they’re getting some of my bills lowered and hopefully in a few years, I’ll have them paid off. The reps seemed to know what they’re doing. They explained their program to me and they’ve answered my questions. They’re kind when I talk to them and I feel comfortable with them. They’re very easy to work with and so far, I’m pleased with them.
Thank you for your positive review and rating, Judith! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 25, 2017
My financial concerns had gotten over my head so I enrolled in Century Support's debt settlement program. Since I had a hard time understanding the process, it was my son who had set it up and took care of stuff for me. But I talked to their representatives and their services had been super great. Every time I called to ask them about something, or they call to ask me something, everything was made so clear. They've been great in helping and getting things fixed up like they said they would. I have been in the program for a little over a year, and so far, they have done great. They have settled two of my debts completely and then there are three that they're making monthly payments to. One of them would be settled next month, and then another in two months, and then the last in three months. If I have friends who have financial troubles or could no longer bite off more than they could chew, like I did, I would highly recommend Century Support Services.
Thank you for your positive review and rating, Judith! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 24, 2017
Someone recommended Century to me. We have a lot of the medical bills and things, and though we were getting them paid, we're a little slow because of our age and our medical concerns. We’re now in a debt settlement program with Century to keep the interest rate off. They're working on a lot of the creditors who keep calling me and sending threatening letters. I notify Century of this and they’ve been very good at handling it. They helped me with one creditor in particular who keeps dropping notes on the door. They told me I’m doing the right thing by not answer the door for him because he’s looking for money. Century knows that I don't have money and told me I should tell that to the guy if I talk to him.
I just wish they’d hurry up with the settlement because my wife's beating on me about it. But we understand that it takes a little time and patience. And that everything is money, and while it's a hassle, I appreciate the way they're working with us as a whole. We get frustrated but when we talk to a representative about any little problem that comes up, how they explain and handle it was so beautiful. They showed a lot of patience as I asked a lot of questions and they gave me good answers. Everyone I talk to have been outstanding. I am completely satisfied with the actions that they take and so I will highly recommend them.
Thank you so much for your positive review and rating Louis! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.
Reviewed Sept. 20, 2017
My husband died in September of 2015 and I lost that income for a year. I couldn't afford to, but I kept paying on everything. I didn't want to go bankrupt because I knew I owed the money and I wanted to pay much as I could. But I couldn't live that way. I found Century Support online, talked to a fellow and I signed all the stuff. I enrolled in their debt settlement program and with it, I can breathe and buy groceries.
Century Support negotiates with the credit card companies to get my debt knocked down a bit. They take money out of my checking account every month and when there's enough, they pay one debt off. I've got one paid off and one getting ready to be paid off. I have four years to go in the program still because I have one outstanding credit that's for $14,000 so that's going to take a while. They're the ones that want to sue me for it.
I also call Century Support when I get something in the mail that I don't know how to deal with, and they tell me what to do and when I do it. Every time I call, the reps I talked to were wonderful. They listened, got me all the information I needed and calmed me down. I'm very happy with them. Overall, Century Support made me feel comfortable and I'd recommend them to anyone who's in my position.
Thank you for your positive review and rating, Kathleen! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.
Reviewed Sept. 18, 2017
Century Support Services negotiated with my credit card companies and lowered the payments. There have been a couple of different representatives and departments that contacted me and everybody was friendly. If I ask a question, they get back to me. With Century Support Services, I'm getting out of my debt quicker. Everything has been going great and I would definitely recommend them.
Thank you so much for your positive review and rating, Katherine! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.
Reviewed Sept. 14, 2017
I needed help with debt and Century Support Services was excellent. They have very successfully negotiated with my creditors for a manageable settlement amount. I have been with them for four months now and I'm in the process of repairing my credit. Everyone, from their customer service reps to their negotiators, brought me through each step of the process. They're very conscientious and have excellent negotiating skills. They've got their fingers on the balls and they're very good. Working with them has brought me peace of mind plus my creditors are satisfied with the negotiated amount. So that makes me very happy. I would tell a friend to call them by all means. They're worth it.
Thank you for your positive review and rating, Bonnie! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.
Reviewed Sept. 11, 2017
I needed help in paying off accounts and getting out of debt. I gave Century Support Services a list of my debtors and they set up a payment program, and then paid them off. I started out with four accounts and I only have one left. Century helped me get rid of those accounts. The support I'm getting from them has been okay and everything’s going all right with them.
Thank you for your positive review and rating, Eugene! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 8, 2017
I have never had a person with an attitude. Everyone that I have talk to have been very pleasant and courteous. They seem to always have the right answer to my questions. If they do not have an answer they will put you on hold and find the answer.
Thank you for your positive review and rating, Harry! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 7, 2017
Century has been doing my debt problems into the easiest way possible to this time. The Century personnel that work for the company are very professional and knowledgeable when you need to ask all sorts of questions that pertain to my problems at hand. Thank you so much to all of the personnel that work at Century for making it easier for us to get my problems pointed in the right direction to this point, thanks again.
Thank you for your positive review and rating, Roland! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.
Reviewed Sept. 7, 2017
No complaints. Everything going as planned and explained thoroughly at the beginning of the contract. Nothing more to say. It has been a good experience and I would recommend it to anyone who is looking for something like this.
Thank you for your positive review and rating Jeannine! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.
Reviewed Sept. 3, 2017
I started with North Carolina Lake and then without even being asked or told, which really upset me, I ended up with Century Support Services. It’s almost scam-like. And the way it all went down, I don’t know if I’m just one rare case. Century has done five settlements though. Their representatives told me the terms and then they hang up. It's basically business and we haven't had a talk about family and it’s either you want the settlement services or you don’t. They talk to me properly but being more personal would've helped with what’s going on in the first three months. I didn’t know what the situation was and to me, it was the wrong decision.
It’s a bad situation to me. And not having any money and owing everybody, and nowhere to turn and nobody to help you is very frustrating. And so I went in there with a hundred plus thousand dollars equity in my home, good credit, and nobody loaned me the money. Century is doing what they should so I can’t complain, but there’s still room for improvement with their customer communication or them reaching out to the customer.
Thank you for your positive review and rating, Robert! Our representatives strive every day to make your experience the best it can be while enrolled in our program. A Century representative will be following up with you to discuss any additional concerns or questions you may have about your program. In the meantime the Century team will strive every day to make your experience the best it can be while enrolled in our program.
Reviewed Sept. 1, 2017
Reps said I was done paying on settlements and when I called a year later to get proof, they said they contacted saying I wasn't done. They lie on their reports with inaccurate data and lie to the consumer.
Andreea, We appreciate you sharing your Century experience and our team is taking your concerns very seriously. A Century representative has reached out to you and discussed next steps. As we continue to make progress on your open accounts, please do not hesitate to reach out to our team.
Century Support Services Company Information
- Company Name:
- Century Support Services, LLC
- Company Type:
- Private
- Year Founded:
- 2012
- Address:
- 2000 Commerce Loop, Ste. 2111
- City:
- N. Huntingdon
- State/Province:
- PA
- Postal Code:
- 15642
- Country:
- United States
- Website:
- www.centuryss.com
