Century Support Services
(855) 591-1771
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Century Support Services

(855) 591-1771
toll free
Call now for more information

Consumer Reviews and Complaints

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Century Support Services

Thank you for your positive review and rating, Donald! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. Nice work so far!

Original review: March 24, 2017

I am pleased with the Service the Century Credit Management team has provided me. They are professional, courteous, informative and get things done in a timely matter. They have helped me reconstruct my credit rating and pay off my past due accounts. In a relatively short time I can see light through the tunnel. I am very pleased with their help. I recommend them to anyone who wants to get out of debt without having to file bankruptcy. An excellent company.

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Century Support Services

We appreciate you sharing your Century experience, Foday. When clients enroll in the Century program, there is an estimated program length communicated in your agreement, that is calculated based on each specific client situation. A client’s circumstances can change during the program and that will affect the completion timeline. We want to be sure that, going forward, you fully understand the process to settle your remaining debts. A Century representative will reach out to you immediately to discuss this further and review options to accelerate your program if possible.

Original review: June 16, 2017

My expectation was a swift clearance of the stuff hanging on me in my credit report but instead I had to pay one loan after another as they are negotiated. I didn't see myself out of debt sooner. What else could I do to make this possible in a shorter time.

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Century Support Services

Thank you for your positive review and rating, Eusebio! Chris is a knowledgeable Century employee and we love to hear how well he is doing for our clients. We look forward to helping you complete the journey you have partnered with us on.

Original review: June 14, 2017

Century Support Services provided me with consolidation services. Chris, their representative, went through the whole process, telling me what needed to be done and what I needed to provide. It has been an easy and smooth process. I have another year and a half left. Also, they told me what my options were and what direction I should be coming. I really don't have any complaints, I just wish it was a little faster. If I had to do it again, I would definitely probably go to Century.

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Century Support Services

Thank you so much for your positive review and rating, Maria! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.

Original review: June 12, 2017

Very happy with the company in reference to the way they do business. The customer service reps are outstandingly trained in being courteous and knowledgeable. They are also very thorough with checking our identity and providing the utmost information. Couldn't be more happier with the process nor the staff of this company and the help they provide.

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Century Support Services

We appreciate you sharing your Century experience, Deborah. We apologize if there was any miscommunication on how the program is set up. Katelyn, a Century representative, will reach out to you to discuss this further.

Original review: June 11, 2017

I wasn't told the bank has a fee, so they have taken around 35.00 dollars out of account, and so far no bills haven't been taken care of. I know some of my bills are low enough to start talking to the banks.

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Century Support Services

Thank you for your positive review and rating, Laura! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.

Original review: June 11, 2017

I have nothing but good to say about this company. They have been very friendly, knowledgeable, and supportive!!! I have been in a bind for some time now and Century has been so helpful with getting me started with their program. So far, it has been a very good experience!

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Century Support Services

Thank you so much for your positive review and rating, Francine! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.

Original review: June 10, 2017

I am happy and stress is almost gone. Everyone who works here, is very nice and so helpful. I have never had someone who is not caring. I would recommend Century to my friends, who need the help I am getting.

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Century Support Services

Thank you so much for your positive review and rating, Marita! We cherish our partnership with you during this process. We appreciate your feedback to include a monthly overview update. Please remember to utilize the MyCentury client portal to access up-to-date details regarding your program.

Original review: June 10, 2017

I am happy to have enrolled with Century Support Services to help me with some delinquent accounts, but what would really help me is if I could get an update at least once a month as to see what the status are with all the accounts I signed up for. I do appreciate your business though.

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Century Support Services

We appreciate you sharing your Century experience, Karen. We apologize, if there was any miscommunication on the progress of your program. A Senior Customer Advocate is reviewing your account and will reach out to you to discuss your program and our next steps.

Original review: June 10, 2017

So far everything has gone alright until the remaining Discover card. The lowest balance. I received a summons to court and have heard nothing from you! I was told "we are not lawyers" but you would do your best. Now I might have legal fees or worse!!

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Century Support Services

Thank you for your positive review and rating, Guido! Jacob is a knowledgeable Century employee and we love to hear how well he is doing for our clients. We look forward to helping you complete the journey you have partnered with us on.

Original review: May 31, 2017

When I first talked to Jacob, a representative at Century Support Services, I was worried because of my $16,000 credit cards debt. I was looking for alternatives, and one of them was the debt settlement option. I've been reading Century's reviews, positive feedbacks, and accreditation from different organizations, and it is a great company that offers debt settlement services.

Their rep, Jacob, was a very outstanding guy, explained everything well to me, and addressed every doubt that I had at that time. He was very clear and open to all my questions, and I was really comfortable working with him. However, I was a little skeptical about the way that the concept works. I've been reading about the consequences, and I don't like the complications that the program may bring, like to my credit, because I'm a person that has always strived to get my credit in good standing.

So, I had a conversation with my sons. We talked about what I am doing with that debt settlement, and they told me that it's not necessary for me to be getting to that option. They're going to be more proactive in helping me with my debts. I'm a widower and I'm sick with several health issues. So, basically, my sons will be mostly in charge of my debts and will assume most of them so I have more funds going to cover my medical expenses. And since I'm in different position now, I called Century to ask for the cancellation of our agreement. The rep told me that I will be contacted within 24 hours by someone from the company to start the cancellation process.

There might be penalties for quitting or opting out of the program. But I've only been in the program for one month, so we are in the earliest stage, and at this time Century might not have talked yet to any of my creditors. So far, I have only made two deposits. So, I have the opportunity to not interrupt a process in the middle. If we are six months from the start of the program, it would be a different scenario from the one that we have today.

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Century Support Services

Thank you so much for your positive review and rating, Denise! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.

Original review: May 29, 2017

I had a lot of debts and went into Century Support's Debt Settlement program. The company has helped me a lot and my payoff is moving right along. I've only been in the program for about over a year now and I paid off a few of my debts quicker. I only have two more people left to pay off. The two debts are high, so it's moving slowly. Century Support is trying to see what the best settlement would be.

Their representatives have been very helpful and polite. They always contact me and let me know that they came in for offers and if I want to take it so I'm pleased with them. They also impressed me. A few months, when I couldn't pay the full amount, they said, "Okay. Well, we'll knock it down. And then, when you get on your feet, then you can go back to the regular payment." They work with you like that.

I would definitely tell my friends to check out Century Support Services. If anybody needs it, they should go to them. I can watch the account myself. I don't have to always call in to them. You can go online and you can see the account yourself. You don't always have to speak to somebody that has that picture of the pie. It shows you how much of your debt is paid already and how much is left off. It tells you, "Okay, we reached out to this creditor and we got a feedback from them on this date for settlement." So, it's very helpful. All in all, the experience has been great and I now have much peace of mind.

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Century Support Services

Thank you so much for your positive review and rating, Lawrence! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.

Original review: May 27, 2017

I was trying to figure out a way of clearing out some debt I got into where it didn’t hurt my credit, but it’s too late now. It just screwed it up. I used Century for high-interest loans that I had and another one for payday loans. Century helped me with one of my debts, but they haven’t helped me with my other high-interest loan that they are still taking money for. The company I was indebted to said that they didn’t deal with companies like Century. But On my credit, they’ve already written it off and closed the account.

Working with their reps was all right until the last time. I only get paid every two weeks and on the first of the month, I usually get my truck payment, electric bill, cable bill due. So, they let me skip a payment, which only extends the payment out. But the last time I called, this guy started giving me crap about it and making threats that they will shut this off, but I'm still working with them on my debt. Overall, I’m happy with my experience and Century Support Services is good so far.

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Century Support Services

Thank you for your positive review and rating, William! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.

Original review: May 26, 2017

I had some financial hardships in the past couple of years of jobs. I sought out Century Support Services and they seemed like a good option for me to eliminate some of my debt through consolidation. In the beginning, I had a lot of hands on interactions with the reps. They’re very friendly and knowledgeable. At first, I was concerned but when I started things, I felt much more comfortable. They broke down the process step by step and in simplest terms so it’ll be easier for me to understand.

Then I had to provide them with all my account numbers, my debt, and then we had to wait three to six months before my accounts became upside down so those credit card companies sent me collection letters. Then I sent those to Century for them to contact the collections agency. They negotiated about a half off and then sent me an email that they have a potential agreement with the certain credit card company.

I’m about halfway through the process now and in the past four months, I haven’t really heard anything from them. They’re dealing with someone’s debt and money, cash flow kinda deal, and more communication would be great. I can access that on the account but a friendly email would be great. But so far, it’s been good because I was able to reduce my monthly payments to a fraction of the cost, which does help. I just had to see more progression but I understand it takes a little bit of time.

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Century Support Services

Thank you for your positive review and rating, Hannah! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. Good luck on your journey towards home ownership and thank you for recommending Century!

Original review: May 25, 2017

We're trying to build up our credit to be able to buy a house. We went with Century Support Services to consolidate our debt. They've gone above and beyond when we have an issue trying to deal with a debt collector. Anytime we have an issue that comes up, like we’d get another bill, they always tell us to send it to them and they’ll take care of it. We may get several calls and then they'll say, "No, you won't get any more." They'd also gotten a settlement on our Capital One card and it was awesome they cut down what we had to pay down in half. They're doing their due diligence to get everything settled so that we can get on the right track. They've been taking $125 out of my husband's check every few weeks. Now, they've bumped it up like $2 so, it's $127 starting June 2. $127 to help decrease the debt is nothing compared to what some people pay to get their debts down.

In addition, the cost of the program is not putting such a dent in our finances that we can't afford to make a living. It's not fun to get in a situation where you have the debt you're trying to consolidate and pay, and at the same time not going broke and not to be able to pay the current bills that you have to pay to survive. They have some settlements unsolved and they're still working on some. But other than that, they've done a really great job. We've given their name out to several people.

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Century Support Services

Thank you for your positive review and rating, Chris! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.

Original review: May 24, 2017

We've had too many monthly bills that were gaining up and screwing our credit score up. I was on monthly installments and we're in the middle of switching to a loan to pay for everything. Century Support Services take out $125 every other week and it goes into an account. Whenever they have a settlement offer with the amount that's in the account, they tell me they have a settlement and read what all it will take, how long it will take, and ask if I approve of it. If I do, then they settle it with that offer. Then, we start saving up more until they have enough for another offer of payment plans. They've already paid off $4,000 worth of our debt. On the website, it said we're 48% done.

I’m impressed with how they try to get a hold of me. They'll call and then if I don't answer the call, they email me and they text me. They try more than one way to reach me. We have a problem spending money and Century helped us to save enough to pay things off because they take it out automatically. It's an easy way to get your debt taken care of without ever seeing the money and having to worry about sending it in. They do everything and make sure it's okay with you.

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Century Support Services

Thank you for your positive review and rating, Peggy! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.

Original review: May 21, 2017

I was afraid I was getting behind my debts and I wasn’t going to be able to get caught back up. I got Century Support Services' name online and read a lot up on them and they seem to be a good company to go for. I called them and they took things from there. The rep explained to me what my options were, what we could do and then I made the decision on how I wanted to do it that would be best for me. They set up where they take a certain amount each month out of my account. The program mentally helped me because I'm not worrying about getting behind anymore. I did not want to file for bankruptcy and not pay my bills, so it was very important for me to pay it and I know it's getting taken care of.

Every time I've had to talk to anyone at Century, they've been very helpful and kind to me. No one's ever made me feel like a failure about getting behind and not being able to pay. They’ve always encouraged me and made me feel that everything was going to be okay and that they are always there for me. If a friend needs some help in any kind of way financially, Century can help them. They're the company to go for because they treat you with respect and kindness and they know what they're doing.

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Century Support Services

Thank you for your positive review and rating, Lisa! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. Thank you for recommending Century to your friend!

Original review: May 20, 2017

I got Century’s services for debt consolidation. I enrolled and then had to set an amount payment I had to deduct while they work with the creditors. It was a good experience. I got seven accounts with them and they got most of them down. They are able to work with me to get the figures done and I appreciated how they moved quickly on everything. I'm almost done with the process. It took me like 23 months to get everything taken care of. Moreover, my credit score improved when working with them. I have recommended them to one of my friends.

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Century Support Services

Thank you so much for your positive review and rating, Phyllis! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.

Original review: May 17, 2017

Very professional & helpful. I'm an elderly woman & not very computer-savvy but the representative that worked with me was very patient & took her time with me. I really appreciate that. I have been very nervous about this debt relief and all the phone calls from the credit card companies but the representatives have assured me that all will be taken care of.

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Century Support Services

Thank you so much for your positive review and rating, Jamecia! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.

Original review: May 15, 2017

I have communicated with very thorough and patient representatives. And they have made me feel really comfortable in the process and during this transition! They always take their time to understand and explain information in the simplest words. Thank you CSS for your great service.

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Century Support Services

Thank you for your positive review and rating, April! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. Thank you for expressing your love for Century!

Original review: May 15, 2017

I love Century. This is the easiest legit debt reducing company I have ever dealt with. 10 stars. I would recommend this company to everyone. Every time I've called, the representative has been very professional and understanding.

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Century Support Services

Thank you for your positive review and rating, Christina! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.

Original review: May 15, 2017

I had a lot of old debt that I needed to get taken care of so I got a debt settlement program from Century Support Services. I was on edge when I first signed up for it because I was skeptical. But, the transparency was what got me. Also, when I first started talking to them they always followed up after a conversation to make sure if I had any more questions or concerns. They were very good at touching base with me when we were first going through it before I had agreed to go with them. They did some agreement and paid towards it monthly.

They reached out to the companies, letting them know that I was working with them to settle the debts. Then the companies that got back to them first said, “Okay. Well, we’ll settle for this amount.” Then they send me that information and then I have to agree to it. Then they pay out monthly through an account that I accrue through. Once it’s paid off, I get a letter letting me know that the debt’s been completely paid off. It’s great because I don’t have to talk to debt collectors all day. They’ve even started leaving me alone. I'm still going through the process. They’ve already paid off three of my debtors so about half of my debtors were completed and off of my record now.

The program has made it easier to get everything paid because when I tried to do it, everybody wanted me to settle right then. This was a great program for managing that and getting the funds up because I don’t have the time or the patience to deal with those people myself. They’re a little pushy. Also, I’ve always had great interactions with the reps at Century. They’ve been friendly and very thorough in explaining things. I was impressed with their transparency like knowing that things were getting taken care of and not feeling like I was being swindled. The customer support has been great. I only get contacted through them when there’s a new debt settlement agreement to be signed. Otherwise, I can check everything online. It shows me the money that I pay in, the money that goes out and where it goes to. If my friends needed a debt settlement company, I would tell them that Century Support Services is the way to go.

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Century Support Services

Thank you for your positive review and rating, Margaret! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.

Original review: May 14, 2017

So far have been satisfied. The people keep you well informed. I hope it will be continued success for me and the company. Service department are most responsive and helpful. They keep you current on what is happening with your case.

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Century Support Services

Thank you for your positive review and rating, Debra! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.

Original review: May 14, 2017

Wonderful company to do business with. Very friendly customer service and all people I dealt with. They get things done fast and keep you updated on your progress. Everything was settled in a few weeks. They lowered my payments and I am now on my way to having a good credit report.

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Century Support Services

Thank you so much for your positive review and rating, Susie! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible.

Original review: May 13, 2017

Century have helped guide myself and my husband with knowledge and education. They have never ever spoken to us as others have. They refuse to give up on us even when we've reached that brick wall in life. They constantly strive to do better for us. Support us and regularly check how we are doing. Our team of case workers really do care about who we are. There's no condescending attitudes. Nothing. It's first name terms. Advice. Absolute care. I truly could not ask for better from them. Would I recommend them. Yes in a heartbeat and already have.

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Century Support Services

Thank you for your positive review and rating, Donna! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.

Original review: May 12, 2017

DEBT SETTLEMENT — I have had a good experience with Century. Whenever I have a question there is always someone there who can answer my question and assures me everything is going to par. I feel that I am in good hands with the people at Century.

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Century Support Services

Thank you for your positive review and rating, Magdaleno! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.

Original review: May 10, 2017

I needed help with my credit cards. I overextended myself and was making payment here and there. It was all adding up and I was paying out a lot more than the money that was coming in. I wanted to get rid of those credit cards. The people at Century were very knowledgeable, kind and cooperative. They explained everything to me. They indicated that if I put more money on they would pay it off sooner. But I started at 300, I put up to 400. I don't think I can squeeze another 100 to make it 500. Century Support Services said it would take about four years to get these settlements done. But then I received a credit report from one of the credit bureaus and they're saying that some of these would not be paid off until 2022 which seems like a long time. I'm 61 years old and I want to actually say I'm debt free at least before 65.

But overall, they’ve taken some stress off of me. They have settled some of these and I have two that are going to be paid off here at the end of 2017. I also have three more bills that I will be able to pay for another three more years. I keep in contact with them. I just called them recently and they're the ones that informed me that there'll be a couple of these settlements that will be taken care of in end of this year and another one 2018. I'd definitely recommend them to someone else and I would also recommend patience along with that.

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Century Support Services

Thank you for your positive review and rating, Lois! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible.

Original review: May 6, 2017

I was in a lot of debt and my Social Security just can't pay all of my credit card debts. I looked for relief help and learned about Century Support Services on the internet. So far it has been okay. They are easy to get in touch with if I need them and they are courteous with me through the process. I told them to call me if there were changes or anything like that. I am still in their program and they settled some of my debts. Now they're working on Chase and Discover.

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Century Support Services

We appreciate you sharing your Century experience, Cynthia. A Century representative will reach out to you to discuss your concerns regarding your program details and expectations. For your convenience, your MyCentury client portal is available to you 24/7 with up-to-date program information.

Original review: May 5, 2017

I went online to see anybody that can consolidate my bills because I felt overwhelmed. At the beginning, Century Support Services was really helpful and I'm pleased. The only thing I don’t like is they're paying off one bill at a time. I would figure they'd pay a little bit to everybody. I'm getting phone calls and messages from companies that my bill is six month overdue and they're asking me to call them. I've talked to somebody at Century and they told me to send those to them and they'll pay off that first and then go on to something else. Couldn’t Century pay a little bit here, there, and yonder and get them all down so that these companies know that somebody is helping? But, that’s how Century works. They're still working on one and I'd ask them when is it gonna be paid but they don’t have enough money accumulated yet. It's caused me anxiety. They're doing a good job but I'd like it a little better than what they're doing.

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Century Support Services

Thank you for your positive review and rating, Ellen! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.

Original review: May 4, 2017

Century Support Services came up first when I was looking for someone to help me get some bills paid off with my credit cards. I read as much as I could about them and asked a lot of questions. I liked what I heard, so I gave them a try. They asked me to get a hold of the bills that I owed, and that they were going to look at everything and figure out how much it would cost me a month to pay all of it. Then they take over from there. They negotiated with the companies that I owed so that I don't have to pay back the full balance.

I get paid twice a month. Let's say I pay $250 a month, they take out $125 each pay period. That way, it's not coming out one lump sum. How much they take out depends on how much I owe. And they told me it would be between two and three years to pay things off. And so far, one of them is all paid off, the other one is almost done and then there's two more. So, it's a nice feeling and I don't have to worry about it. The money automatically comes out of my checking account. It goes into an account and then they distribute from there. It's made my credit better. Also, everybody’s been extremely pleasant, very knowledgeable and supportive, answering questions if I have any. I couldn't ask for a better experience.

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Century Support Services

Thank you for your positive review and rating, Margaret! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program.

Original review: April 28, 2017

The representative was so nice and he explained everything clearly to me. He gave a lot of references of people that Century Support Services have helped. Since working with them, it's a miracle not to have huge credit card bills that I had to pay. They're able to help consolidate and lower the interest rates. We've already settled three accounts, one of them completely and the other two are being paid off each month. I've only got three more to go and it's only been one year in April when I started. I'm completely satisfied and it's been a blessing to me. I love them.

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Century Support Services

We appreciate you sharing your Century experience, Marcelo. We have a partnership with UCAN, United Consumer Advocacy Network, a company that helps reduce harassing collection calls. A Century representative will reach out to you to discuss your program concerns and connect you with UCAN. For your convenience, your MyCentury client portal is available to you 24/7 with up-to-date program information.

Original review: April 27, 2017

I was keeping up with all my payments but it was overwhelming. I kept hearing on the radio about debt settlement. At one point, I started giving a call and see what that was about and if it was something that I would be able to do. The first time I called Century Support Services, I spoke with someone and he was very good at explaining that all the company does is to reach out to the accounts that I had and work settlements with them. If I decided to go with them, they would ask for all the information, the accounts that I had, credit cards and all secured debts. Then he told me that he'd give me an installment, I would be paying in two years and they would be able to renegotiate a much smaller payment for those accounts.

They worked with me with the payment. He gave me two options and I chose one but I have not resolved anything to the point where I'd jump on board with them. Also, one thing that was not clear to me was that they told me that the creditors would call and if they do, I would direct them to Century. But what I didn’t understand was if they would try to reach the creditors before the creditors start calling me. I've been bombarded with calls from creditors and I've been looking at the escrow account that they opened but I don’t see any settlement. So, it looks to me like they're not being able to settle any accounts yet or they're waiting for my escrow account to get a bigger balance in order to approach them. I was thinking about reaching out to them and see if they’ve been trying to settle any of the accounts and have been rejected.

I'm following their instructions as far as making the payments, but I noticed that my credit score went way down and I'm still getting a bunch of phone calls from creditors. They haven't' been able to settle anything at this point but they're very confident in reaching out to me and sending me emails or all the documents that I had to sign so, I don’t have any complaints on that.

Century Support Services Company Profile

Company Name:
Century Support Services, LLC
City:
North Huntingdon
State/Province:
PA
Postal Code:
15642
Country:
United States
Phone:
(855) 591-1771
Website:
http://www.centuryss.com/