Century Support Services Reviews
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About Century Support Services
Century Support Services is a debt settlement company based in Pennsylvania. The company focuses on helping consumers resolve unsecured debt through negotiated settlements with creditors. Customers can manage their accounts through an online portal. Century Support Services operates in most U.S. states, though availability may be limited in certain locations.
Visit www.centuryss.com- Accredited by the American Association for Debt Resolution (AADR) and employs certified debt specialists
- Dedicated representative for each client
- Free initial consultation
- Only offers debt settlement services
- Not available in all states
- Fees can be high
Century Support Services Reviews
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Reviewed Nov. 1, 2019
I lived with my mom and she passed away in November of 2015. I was staying in the house and I had taxes to pay, and she had a loan I had to pay off. So my stuff got behind because I didn't wanna lose the house. Even though there's me and my younger brother left, he wouldn't help me so I had to do this out of my own pocket. Somebody gave me Century Support Services' number, and then I called them. They explained everything to me and it was great. They told me I couldn't open a credit card, which I did not, and while I'm on the program or even after, I've survived with no credit card. I was most impressed with the information that their reps provided. They handled everything well. If there was something that they could pay off, they would call me, and then I'd have to give my approval that it was okay. I'm all done with their program now, which took 36 months. Century Support Services has excellent service. I'm very glad that I went with them.
Teresa, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Our records show that you have completed your Century program! We appreciate the opportunity to provide you our service and wish you the best of luck in all of your future endeavors. Congratulations on a successful program completion!
Reviewed Oct. 19, 2019
I was researching debt settlement companies because I had two accounts with Freedom Debt Relief, which is a bigger company that has been around for bigger years. But I had a few extra ones, and I just decided to try Century Support Services out because I was having some financial issues. Also, they persuaded me more to go with them than the other ones did. I liked the reports, reviews, the history, and the way they talk to you. They’re respectful. Also, they're good and very helpful. They took care of everything - settlements, contacting the creditors, and all the paperwork. They just called me to authorize and sign the papers and that was it. They helped me get through the process and get to another program, which I completed with them. I just finished the class and they have been sending their newsletters every month. I’m off to a new program now.
Jairo, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Our records show that you have completed your Century program! We appreciate the opportunity to provide you our service and wish you the best of luck in all of your future endeavors. Congratulations on a successful program completion!
Reviewed Oct. 18, 2019
I went online looking for debt settlement or debt consolidation and found Century through a search engine. The enrollment was quick and easy. It didn't require anything but a minimum of $25 credit into my settlement account and my debts held to make sure the card was active. Also, every rep I have spoken with has been really polite, customer service oriented, and looking to make sure that everything I’m calling about is taken care of. The only thing I've ever been confused about was the settlement fee and how that kind of works.
I know people that have been paying minimum payments on their cards for 700 years and it’s still almost maxed out and my cards were all right there at the max point. I was paying minimum payments on every single one, in some cases, it was $25 a month. That was all I could afford. And when they started the offer, the biggest problem was I was only gonna save $20 a month and then they reminded me that the other cards were still active. So I was going to pay that minimum balance for 10, 15 years and some cases, I had one that was gonna be for minimum payments for 20 years. It wasn’t going to be saving me money in the long run. But saving me $20 a month at the time was really helpful. Now it’s only a few years instead of five to 10 years of debt. It's definitely stress relieving. Now, I’m almost finished. I have my last settlement just went through on a monthly payment situation, so I believe I have seven months left.
Marissa, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Every month you deposit/draft a preset amount into your third party account. While your funds are building in this account, Century Negotiators are reviewing your file for the strategic times to contact each of your creditors to negotiate the best settlement opportunities for you. Century does not earn a fee until we prove our value to you. We do that by negotiating the debts for which you have enrolled in your debt settlement program. When you approve a settlement offer and the first check to your creditor is submitted, only then have we earned our fee for that account. You are making excellent progress on your program, and at any time, you can log into the MyCentury portal to see your account balance and watch your funds accumulate. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed Oct. 6, 2019
Everybody at Century has been extremely nice to me. They’ve answered any and every question I had to ask. I’ve felt comfortable and not worried, paranoid, and insecure. They’ve treated me politely and business-like and they have made me feel more secure. Also, I was quite happy with both what Century Support expects of me and what Century Support guarantees of themselves.
I've made 10 payments with only 45 payments left and we’ve got two settlements out of three. Wells Fargo and Capital One had settled and I’m just waiting for Discover to settle. I’ve been told that they're notoriously difficult but that Century Support believes that they will ultimately settle and that they would continuously try to get a settlement with them.
The only thing about Century Support where there is a sense of commitment, pressure, and concern is that $211.74 is a very large sum of money. To some people, it’s pocket money. It’s what they spend every day on whatever’s healthy for them so to them, that’s cool but to me, $211 is an astronomical sum. So, I dug in very hard to ignore certain other needs and expenses of mine to make sure that the number one priority in my life is paying my contractually obligated monthly payment.
All I do is fight to make sure I'm getting my checking account. I have not failed to make my payment timely. The payment was taken two days late a month earlier because there was a bank holiday and it was taken two days early this time, that would make sense. If next month, it’s exactly the 14th, that’s fine. I’m being very good as a client and Century has responded by being very good in settling two of those accounts.
Reviewed Sept. 25, 2019
I lost my job and couldn't make the payments both for the credit card bills, the account that I had, and I was just doing my research. Century was first on the list so, I decided to take the step to do it to fix my debt. The reps always helped me and every time I called, it's always a friendly experience. They educated me and I learned from them so that's a good thing too, which was a plus. You really get the quality of service and they were there to help me every step of the way. Last time I checked, I got about six payments left on two different accounts. One has two and one has four. So, I'm almost there and I feel accomplished. I'm getting back on my feet and working my way towards a good credit score again.
Richard, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed Sept. 13, 2019
I was lucky with Century Support Services being convenient. In getting everything started, I answered an e-mail and started an interview. It was explained a little bit, and during that process, I decided to go with it. It was explained what they would do and how long it would take and how much it would cost me. I was thinking things through during the conversation. They addressed my questions and concerns extremely well. I'm still in the middle of three years. They communicate when settlements are reached by text, e-mail or a phone call. All three methods are used. I do look at the website often. Working with Century Support Services made my life a lot better. I think it’s gonna improve a lot more.
Clay, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom
Reviewed Sept. 10, 2019
I was recommended to Century by my friend whose mother used the company and said that she had a great experience. Getting everything set up has been pretty great. Century has been very helpful. Any time I call and ask questions, they are on top of what I need. Everyone explains everything. I haven’t had anybody that's been rude. So, they're awesome. It's also very easy to get in contact with them. They worked with me on my payment plan very well. I’ve even had to borrow money out of my account at one point, and I had somebody who was very helpful and willing to go the extra mile to help me make sure that I got that money right away. Working with Century made it a lot easier to not have to worry about credit card payments and people harassing me for money. It is so much better because there's a set amount of money that comes out of every check each time, and I don’t even have to think about it. It’s so easy.
Jocelyn, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed Sept. 5, 2019
Century has been great. It was by chance that I went with them, and it was a great chance since I really like the company. They’re really helping. So far, everything’s going okay other than the one company that keeps texting me, and they keep threatening me. I made screenshots and I sent it over to Century. Century texted me back, and they got the first one and so, they’re doing something. A couple of days later, I got another text and I haven’t had the time to send it over there to them yet. Other than that, everything else is great. The representatives are very friendly, very knowledgeable and they’re willing to help me in any way that they can.
Gloria, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources.
Reviewed Sept. 4, 2019
Century Support Services was wonderful. It took a little bit of time to get everything started, but it was a good experience. I'm able to get out of debt and it's helped. Creditors have a tendency to take advantage of situations. And a lot of times, even after explaining details to them as to why potentially I haven't been able to make a payment, they're so quick to increase the percentage interest, and I cannot really understand why they just want their money. And so, I've been paying off my debt for several years. I haven't even used my credit card for several years and I'm still paying off the stuff for medical bills and car repairs, and it just kept keeping up, I could never get out of debt. I've paid for well over what I've borrowed. The representatives were polite, understanding, and they are very thorough with explaining how it works. We communicate through email and text messages.
Phillip, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate your taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Aug. 30, 2019
Century Support was referred to me by Freedom Financial and my experience with their program has been good so far. They’ve been very accommodating and and I really don’t have to worry about the payments and the dates as they’re taking care of that.
Yolanda, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate your taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Aug. 21, 2019
I liked everything I’d seen on the internet, like the reviews and stuff, about Century Support. And I felt more comfortable going with them, so I did. Getting started with their program was really easy. When I talked to them and gave them all the information, it didn’t take long for them to get back to me and start working with me. They’ve been so nice and understanding, too. They have walked me through every step of the way and let me know what was going on. I’ve completed the program now it has brought me so much relief. I just have one bill to pay and the creditor’s not calling me. It was like a load was taken off my shoulders and it has been great.
Donna, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Our records show that you have completed your Century program! We appreciate the opportunity to provide you our service and wish you the best of luck in all of your future endeavors. Congratulations on a successful program completion!
Reviewed Aug. 15, 2019
When I spoke to Century Support's representative, they made perfect sense to me and what they were offering seemed good. And for me now, the program is working out very well. My debt is being paid down. The reps keep in contact very well and they text me if needed. I also get notifications when the debt is paid every month.
Wilma, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed Aug. 6, 2019
I wanted all of my charge cards taken care of because they put me out of control. Century settled all of my debts pretty fast, for 10 months. They have always kept me informed of everything. After they talked and got the settlement, they would call me, and I would either okay it or not okay it. Every time I called and asked them a question, they would answer so I could understand it. They were all friendly as well.
Jackie, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven’t already had the opportunity to do so, we invite you to register on the MyCentury portal, which provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 30, 2019
I recommend Century Support Services to anybody who needs debt relief and if they have nowhere else to turn to – like if they can’t get a personal loan because their credit score is too low. In my case, Century was my savior. I went with them because of the price per month and the reviews. My daughter and I had sat down together and looked at prices per month, in terms of what I could afford since I’m on a fixed income. My daughter is also very good with going on the Better Business Bureau to make sure the company is not some type of scam.
Century gave me a rundown of how it would work. It was going to be $200 per month and they gave me a contract. I looked over it and the documents were fine. They also made sure that my daughter and I had read everything before we signed and proceeded. Then I gave them all my credit card information and what they needed. I have five cards and the rep said the program would take about a year or two depending on the company. Sometimes, they don’t want to negotiate. It has been five months and right now, I’m settling with one credit card as we speak and they’ve communicated with me very well.
Things have been going well with Century. I also have my daughter to help me in case I have any questions. But they respond very quickly. The rep I dealt with was also kind and extremely passionate and helpful. She didn’t sugar-coat anything. She told us what it was and how the process would go along. And they do all the legwork for me. She reassured us that if any letters come in the mail, not to worry about it because it’s already in the works.
Juana, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom
Reviewed July 17, 2019
Century seemed like the best company for me. I went with them and everything was taken care of fine. Everything was paid off and the company treated me right. I’m very satisfied.
Keith, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. Our records show that you have completed your Century program! We appreciate the opportunity to provide you our service and wish you the best of luck in all of your future endeavors. Congratulations on a successful program completion!
Reviewed July 16, 2019
I owed a lot of money in credit cards and couldn't afford even their minimum payments so I needed help. I read a lot of online reviews and I received a letter from one of my old union reps. She told me about Century and that she really liked it so I gave it a shot. Right now, payments are being made towards the actual settlements that they're getting done. I've only got one that hasn’t settled yet, and that’s ‘cause the credit card company is not personally friendly. Any time I couldn't afford my payment for another day or another week, I just called Century and they would always figure out a way to help me out. They’ve been awesome. If I send an email, I get a reply back. If call and leave a message, I get a call back. I've been getting great service since day one and I've got no complaints. I do recommend Century.
Joshua, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed July 10, 2019
I’ve been very happy with Century, so far. I went with them because Mark was pretty persistent. He kept calling and I kept telling him I had to wait. He was very patient with me and explained everything to me. He responds when I have a problem or if I have a question, I get an answer. The lady that called me explained everything to me. She said that if I have any problems, I can call her. She told me what not to do and asked if I was gonna be committed to this. She said not to apply for any credit and not to do any changes because it might disrupt the process. But even when I took off 2 or 3 creditors, there was no problem. There was no, “Why are you doing it?” or “You shouldn’t do it.” There was no pressure and that’s what I like.
There were lots of paperwork and I gave whatever money they needed. If I have any harassments or anything, I call them. They told me about that and some stuff to remember about all the details. It was an explanation of what the process was going to be and what I needed to do on my part. Everybody has been very transparent, helpful, and responsive. What I like is the update. That is so great. With other people, you got to call them and ask when is the update. You got to wait until you got enough money in there to pay. Century has met my expectations and they’ve met my needs. Right now, out of the 4 people that Century is settling for, 2 had been done. Whatever extra they're gonna take out a month or whatever the fee is gonna be, they tell me about it. Everything they’ve said, they’ve committed to. Everything they’ve committed to, they've done. And that was good.
Annie, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed July 9, 2019
Century Support helped me with past due credit cards. Their reps have been very courteous and knowledgeable and I'm very pleased with them. I'm still in the middle of the process, but they're winding things down. They helped me get things organized and get out of debt. All questions and concerns have been addressed 100% as well.
Robert, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed July 4, 2019
My husband had heart surgery, and we were struggling to meet our copays and things for the doctor. We were putting a lot of money on the credit cards to keep them current, and therefore, something else had to go lacking because we are on a limited income. We were in over our heads and we had to do something. I forwarded information with the names and account numbers of our credit cards, and Century Support took that information and approved us for the credit counseling service. They said that we would be paying a monthly fee, which would be going towards the payoffs of our accounts.
Everything has been going well and it's freed us up with some money that we were spending. If I have any questions, I call them and they give me the information I'm looking for. If they don't have the answer right away, they will speak to someone or do whatever they have to do to get the answer to my questions, and that helps a lot. They're great people to work with. We only have one settlement that has been approved by the card people, but Century lets me know when they put forth an offer. It was in the past two weeks that they contacted the card people, and they even sent me a letter telling me that I was no longer gonna be listed delinquent, and that I would be listed as current on that card because it's being taken care of.
I realized that when I decided to go with Century, my credit was going to suffer before it would get better. That's what's happened because my credit rating has gone down dramatically, but that is expected. My husband and I are in our 70s, so being able to get financial assistance with having resources available now to help take care of our medical bills has been a good thing. I'm perfectly satisfied with what's going on.
Deborah, Thank you for your positive review and rating! We see your Customer Advocate reached out to you and reviewed that Century's focus is to save you money by negotiating settlements on the balance owed. Our program is not a credit counseling program and we do not make regular monthly payments towards a debt unless it is towards a settlement. One of the major benefits of our program is that we do not earn a fee for our services until we've successfully negotiated a settlement, it has been authorized by you, and first payment has been made towards that settlement.
We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 3, 2019
I was given guidance to be with Century Support Services and that they would be the best possibility to oversee the debt that I had and help me make payments on it. The process I went through was thorough. I was told to read everything and be certain to understand as there can’t be anything overlooked should I happen to falter. I did that and I've been very happy. Though I haven't completed the program due to a shortage of cash, it has worked extremely well for me.
Karl, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources.
Reviewed June 30, 2019
A couple of years ago, I was ill and had to stop my second job, which left me backed up. I didn't have that income for almost two years but now, I'm playing catch-up in order to get everything back. It was taking me a while so, I had to consolidate something. Century approached me and the enrollment process put me at ease very much. I've only been in the program for about six months and they've come up with three settlements so far. It's moving right along. The reps were very clear, patient and did not push anything at me because there were a couple of settlements or payment all at one time. It was just too much and they said not to worry and they would handle it. So, they did. They made me feel good. Working with Century gave me peace of mind. I know that once I make that payment every month, I don't have to worry about these other people bugging me.
Patricia, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 29, 2019
I got Century's number and I called. This guy set it up, but after he did, he wouldn’t answer any more of my calls so I kinda thought it was a fraud case. He doesn’t wanna answer any questions that I have. I would leave messages for a whole year but all he wanted is to set it up and get on out of there. He told me that they would only be asking for $300. But ever since then, they've gone up $40, then back down to $322. Now, they deduct $318, and it’ll only last for so many months. So, I don’t know what to think. When you are dealing with online companies, you don’t know if they are trying to fraud you or what. I called one of their places that they were supposed to have paid off, and they said that they did get their money.
Century is dealing with older people who don’t operate through computers, online signatures and initials, and all that stuff. They are used to getting stuff through the mail. Even if you ask them to send you something through the mail, they won’t. I have someone to show me how to go on there and pull the paperwork up, then I copy it. For one period, my computer wasn’t working and I had no way of copying anything so I just had to go on their word.
I’ve been on the program for 2 years and I have 3 accounts that cost the most, one is $2,000 and something, the other one is $3,000, and the other one is $2,000. Century seems to wait until these people put all these late charges in and up the fees before they would take on the bill. After they take on the bill, if they get a settlement for it, you got to pay them something for getting a settlement. That’s like putting the money back on there. So, it’s like running the debt back up. They don’t really do anything without you paying them. They said they would send a letter to my credit each time something was paid off or settled, and that’s a cost right there. At that time, I didn’t have the money. I’m on a fixed income so I can’t jump up and just pay everything that they ask me to pay. I thought it was only gonna be 24 months, but with these other 2 bills, it might end up going 5 years.
Ernestine, We appreciate you taking the time to share your concerns, which we take very seriously. Our records show that you recently had a conversation with your Customer Advocate, Kasey regarding your concerns. During this conversation with Kasey, she was able to explain that you are not required to make additional deposits. We review settlement strategies with our clients throughout the journey. Should you have the ability to deposit additional funds toward your program, it is a way to help expedite settlement opportunities. The MyCentury client portal is also available as an additional resource, providing you access to the details of your account, including recent activity updates, pending settlements and other resources, at your convenience - 24 hours a day, 7 days a week.
Reviewed June 26, 2019
Answered all my questions. Very friendly and cared about what questions I had. Knowledge in what I was asking. Did not hurry me. Did not make me feel stupid and really cared about what I had to say. Did not take long to get through to customer service.
Amy, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed June 19, 2019
This is the second time I have terminated my contract with Century SS. I'm not going to write a long post here, but I keep spreadsheets of all my finances. After 8 months with this company, I've determined that not only are they not really saving me any money, they ruined my credit in the process. I would strongly recommend checking the fees. 1st they're going to charge you $9.95 a month to hold your money in a 3rd party bank. Then they are going to charge fees for things such as $10.00 to pay your debts with a 2 day check that isn't really necessary. $10 per payment they make on your behalf, that is. (And no, they did not ask me if I wanted to negotiate 2-day checks with every payment.)
Let's also state that they charge you a 25% fee on your original credit balance, which sounds okay. However, once you stop paying your credit card bill, your original balance will go up as much as 50% before it is sold off to the credit collectors. That being said, I was just offered a settlement on a debt. Original debt $686. Fee to settle the debt is $171.50. Actual amount offered was 50% of $1074.00 (original debt plus all the late fees and interest) which comes out to $537. Total paid if accepted would be $708, which is 3% more than the original balance, and let's not forget my credit is trash now. Also, this 3% doesn't include any fees for 2-day checks on every payment. (Which I'm sure is an agreement made with the bank to help make them more money.)
Also, they tried to offer me a loan to settle and pay all the debts off immediately. This loan still charges the 25% to settle, plus a 29% interest rate. When I told the guy I wasn't interested, he got very arrogant with me and finally stated that he would make a note in the system that I just don't care about my financial health... Because I didn't want to take out a loan that was going to charge me %104 of the original debts. I'm almost positive that all these great reviews are from people who don't monitor their finances. I wish I would've just kept paying on my credit cards instead of letting this company talk me into letting them all default. Lesson Learned.
We review the details of the debt settlement program in a few areas, including the Debt Resolution Agreement & Welcome Call, to ensure that our clients have a solid understanding of how their accumulated funds are applied & any specific requirements of the 3rd party payment processor such as CrossRoads Financial Technologies. We would welcome the opportunity to speak with you and review the details of your settlement including the way that many creditors require receiving your payments (i.e. 2nd-day check). If there is a time that is convenient for you, we would be glad to schedule an appointment with your Customer Advocate to contact you.
Reviewed June 19, 2019
I got canned up with my social security disability. They shut me down. I had to wait for a decision to come back from the state. Century worked in where they could help me pay off my credit card debt ‘cause I couldn't make the payments. The payments were killing me. They were getting higher and higher every month. I thought I could just pay a little bit at a time, but it didn't work. The money that I pay never goes to the premium. It only goes to the interest. Century made a lot of different settlements for me. And hopefully, after 33 months, I’ll be able to start fresh. I wasn’t aware that they take the full amount, a percentage of 25, but that’s the way the company works. They got me some good settlements. For instance, they got me a settlement to pay $5,300 for about $2,300 plus their fee of $1000.
Working with Century took a lot of stress off me. They've all been really nice to me. They're very smart on the product. They know what they’re talking about. When I needed money to take out of the account, they never gave me a hard time about it. They always put it back into my bank account for me, which I overdrawn, to place as overdrawn on my account. They charged me $38 for everything that I’ve withdrawn twice, so that was 70 something dollars. The only thing I asked about was Century offered me a different thing. They were gonna lend me the money to pay off the debt in full, and then, I would pay them a percentage. But I don't know if that’s for me or not ‘cause it’s more than what I’m worried getting taken out of my account. I’m trying to save money and I ain’t trying to spend more.
The only problem I’ve had is I can’t take these calls with robots anymore. They're automated calls. They must call me 7,8 times a day from Century. Once you accept the automated call, it keeps you on hold for 15 to 20 minutes and I don't have time to sit on the phone that long. But other than that, so far, so good. I don't have to deal with credit card companies anymore. They still call me, but I don't care. I ignore them. Plus, on my phone, there’s an app where I can block certain scam calls. You gotta remember, once they find out that you’re working with another company, they have all the competitors calling you and sending you all the mail, but I haven’t accepted nothing. Most of these competitors send you different amounts, but they don't really look into your case. They just tell you it’ll cost you $133 a month for 30 months but it’s not gonna work out that way.
I’ve been with Century for almost 11 months and I’m gonna recommend my son to do it. He owns a company and he’s got a lot of credit card debt he built up. I told him Century is the best thing for him. Not only will they settle his debt for him, he’ll pay it off a little bit at a time, and they’ll keep the money in an escrow account where they’ll only use that money to make the settlement offers. And after 3 years, he’ll be able to get out of debt.
Dante, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven’t already had the opportunity to do so, we invite you to register on the MyCentury portal, which provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 18, 2019
I was approached at work and told that somebody with more seniority wanted my position. Since he had the seniority over me, he was going to get it. As a result, I was going to lose about 20% of my pay and losing that much was life-changing. That costs about $10,000 a year but Century has helped me and it's been awesome. I wanna buy a house and my main concern was my credit getting hurt. Going through a bankruptcy would ruin you for about seven years. Filing bankruptcy was not an option. I had also asked Century but I didn’t exactly understand even after they had told me that yeah, my credit would be impacted. So getting used to that took a little bit. I wished I had understood that a little bit better. But it was just me not understanding that it would hurt me pretty badly.
Because I had to voluntarily quit paying on the accounts that they had taken over, I started getting hit with all these late payments on my credit report so it dropped it dramatically. But now that everything is progressing, my credit score has started to creep back up. I love the progress we've made overall. In fact, I've liked everything with my experience with Century. When I first spoke with the representative there, he said it usually takes three days to get a response back but I actually had a response within 15 minutes. He called me back and said they had accepted me and that they were ready to start. Since then, it has been real simple. They actually settled one of my accounts within two months.
Brandon, Thank you for your positive review and rating! We appreciate you sharing what brought you to the Century program, and it’s great to hear that our efforts are impacting you in a positive way.
Often a credit score may decrease while enrolled in a debt settlement program, with this in mind our main focus is to save you as much money as possible by negotiating favorable settlements on the balance owed.
We appreciate your taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources.We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed June 7, 2019
I went to Freedom Debt Relief and they switched me over to Century Support Services. So far, they took care of one of my bills, but they haven’t done anything since. They take out of my check every month a certain amount to pay bills. It’s a little hard on me because I’m on social security, but we’re managing. I have you been with the company for three months and so far, the customer service has been darn good. Whenever I call, they are right on the ball. They talk to me about different things.
Robert, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients.
Congratulations on your first settlement! When you enrolled in your debt settlement program, a plan was created for you to meet your program goals over an estimated time. You are doing an outstanding job and are on track with your program. Every month, you deposit a preset amount into your dedicated reserves account. While funds are building in this account, Century Negotiators are reviewing your file for the most strategic times to initiate a settlement. Settlements can happen at various times and will depend on several factors, including your monthly deposit amount, the number of creditors you have enrolled, and the balance of each individual account.
In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with usto achieve financial freedom.
Reviewed June 5, 2019
The reps are friendly and helpful. They call the credit card companies and set up a deal. I just pay part of the amount that I owe and that has helped. I’m still working through the program, but I have settled four of my debts. All in all, Century Support has good customer service.
Teresa, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven’t already had the opportunity to do so, we invite you to register on the MyCentury portal, which provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed May 25, 2019
Nothing against Century. I always rate just under the highest because there is always room for improvement no matter who you are or what you do. That being said, I am very pleased with all that I have spoken to. Understanding, compassionate, and never pressuring are the adjectives which come to mind to describe my experience. Thank you!
Sally, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed May 22, 2019
My husband died 2017. I am going through a very difficult time in my life. I sign up with Debtmerica November 2018 because of hardship. Debtmerica transfer me to Century, Century and Debtmerica staff advise me to stop making my payments to my creditors and, not to worry, they would take care of it. Throughout this time, I understood that they were talking to my creditors on my behalf. It's now six months. I diligently pay 316.00 per month and upload every documents I received from my creditors to Century portal. I called Century often to follow up.I asked to speak to the person handling my account or his supervisor. I was told that neither of them take phone calls and that I would have to talk to the person on the phone. It's all so vague.
The person I spoke with 5-21-19 told me that "maybe this program is not for you", I asked "Why did it take 6 months for Century to tell me this." I did not know that all they were doing was waiting for my debt to go to collection or for me to get a summons. I got a court notifier that I am going to get summoned by a creditor. Even though I upload as well as email the court notifier letter with the case number to Century, they still was not acknowledging it. I called several times. Currently Century told me to send them the summons as soon as I receive it, and that this particular creditor is difficult, and they want me to add approximately $200.00 more per month before they can contact my creditors. It was explained to me by Debtmerica (original company) and Century that the one payments I sent to them would be paying down my debt without interest and they would reduce the amount I owe.
My questions for Century are # 1. Why is Century waiting for me to get summons before they contact any of my the creditors? # 2.Why is Century waiting for the account to go to collection before they do anything? # 3: Why did Century take this case when you already are aware that this particular creditors is so difficult to work with? # 4: Why is Century now advising me to remove this creditor from the account now? Please help me understand.
Reviewed May 16, 2019
I have a lot of debt and I wanted to pay it off as quick as I could and rebuild by credit. Someone recommended Century Support Services and they're helping me pay off my debt. I just settled two Chase accounts last week so that’s a huge plus. Every time I've called, they’ve been really helpful with everything, asking what I should like, how I should send them the Chase settlement agreement, if I should send them in the mail or email it or put it on my portal myself. I just emailed it to them and everything went through fine. I was impressed by their friendliness and how much the rep knew. I blocked every single call from people that I owe so I never have to worry about those. Of the off chance that I ended up answering them ‘cause they were asking for me, I just said that they had the wrong number. Century Support Services is doing everything pretty good so far. I have no complaints.
Jacob, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. We appreciate your taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources.
Reviewed May 12, 2019
I was a very satisfied customer of Century Support Services. The debt settlement process took three years and they worked very well. We spoke every couple of months and it worked out well. Life is better now. My credit cards are cleared and I'm ready to start again.
Eric, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. We appreciate your taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources.
Reviewed May 11, 2019
Century told me that they can help me to get my finances, like my credit cards, debt-free. They told me I can pay like $200 a month to help me get it all caught back up. And I like the website. After they asked me how much I was in debt and I gave them the amount, I just signed off online and sent all my statements that way. The website makes the process easier. I also like the customer support and I’m very comfortable working with them. Anybody that I talk to is very polite, supportive and nice. They are very helpful and they've answered all my questions if I have any.
Century is working on my credit, one at a time, then they reach out to me to see if I can work on another one to settle it. Then once the other one is almost complete, they try to work on another one and reach out to me again to see. The program works really well because any time I log in, I can see when they make payments towards a settlement. If they get a settlement, it pops up like in a note type thing or they send me an email to call them and I get right on the phone and call them. Two of my accounts are getting settled and the third one is gonna be settled next month. Then I got three more that are gonna be settled. The program is actually getting my life back together because I do have kids that I gotta take care of. It’s also clearing up and bringing up on my credit report a little bit. Everything’s great. If people ask me if I know anybody that want to work on their debt, I’ll recommend Century to anybody.
Billie Jo, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed May 10, 2019
I heard about debt settlement on the radio where if you have more than two loans, you might qualify for that. I called the number and I got ahold of someone from the Century. I stuck with them and I was told that I might qualify because I do not just have loans but I had other stuff on my report as well. I was confused and I didn’t know what was what but the Century reps explained stuff really well to me. It was just different ones breaking it down and telling me what should I be doing and handling everything. I didn’t have to worry. There were times that the collectors were calling my phone and leaving messages. Century told me not to worry and that I really didn't have to make a call. After the call, they would have someone handle that. They really had my back.
With Century, my credit score is going up. I was scared but I could see a difference. I even got one of my things cleared off. It’s closed so the service is working pretty good. I’m just anxious to get all my debts taken care of. I’m glad Century is around because I didn't like the way my credit score was looking. I’d rather take care of that first. If I wanna buy a house, I know the credit score is a major thing. It’s looking good though. So far, so good.
Linda, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed May 4, 2019
I’m happy with Century Support Services. But there are some things that they can work on too. Like for instance, I still have two things that they're taking their sweet time with. I just don't like how that works and it’s gonna drag my credit down farther and farther. I know the trust is not up there. But if you’re in a debt management plan, they need to just combine all the money together, what’s owed and make it one payment, and then split it up amongst the creditors at once, not separate. I get calls from the ones I owe money to and I’m getting tired of telling them, “Oh, I’m with Century.” What am I supposed to tell them? That they’re not working on the money part for yours yet? They wait until you get two of them paid, and then they start the next one, which is stupid.
Also some of their reps are downright blatantly rude. Their customer service skills always can be improved upon. Talking to someone on the phone, I know they can’t see that other person. But still, you have to treat that other person on the phone with decency and treat them like how you want to be treated. Some of them can also speak better English. The last time I got to change my payment date.I told them I just wanted to have them pay off the payment that they’re working on, because I don't have much left on it. I said, “Well, why don't you just pay that off now, just send the whole thing so it’s paid off?” And they won’t do it. Nevertheless, my credit’s improved. It’s just that they gotta listen to the customers once in a while because some customers might know what they're talking about. They need to do their payment structures a little better.
Often a credit score may decrease while enrolled in a debt settlement program, with this in mind our main focus is to save you as much money as possible by negotiating favorable settlements on the balance owed.
The settlement fees are outlined in each debt resolution agreement and we take special care to address any questions or concerns that our clients may have about them. Typically the balances on the enrolled debt will continue to increase during the negotiation process, which is why we ensure our settlement fees are fixed and will not increase with the balances of the enrolled debt. Century does not earn any settlement fees until we have negotiated a debt, it has been authorized by you, and the first payment is sent to the creditor.
One of our experienced representatives will be following up with you on these concerns. In the meantime, we encourage you to contact the Century team any time you need assistance with your program and we will continue our diligent efforts to bring your program to successful completion.
Reviewed April 29, 2019
I have had nothing but great experience with Century, reps are always helpful and understanding. I have never had a problems with the program, it has been very helpful and has been beneficial. I would highly recommend this program to friends and family.
Julia, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed April 22, 2019
I went through another agency and they did not do what I wanted done. They didn’t do it the right way and I knew there was a better agency out there. I went back through Google again. I saw Century and I remembered hearing about them. The good reviews pushed me over to them. I was very impressed with what I read as well as when I spoke with their girl because she knew what she was talking about. She didn’t sound like she was all excited and trying to push me through anything. She was explanatory, very pleasant and sweet when I explained what had taken place. I told myself that this is where I wanna be and I switched right over.
My experience with Century Support has been awesome. They’ve done exactly what they said they would do. They’ve been there every time I needed to have a question answered or anything done. I like their portal but I’m having a problem. I’ve been sending paperwork that I need to take pictures of and stuff through email but I’ll have my daughter help me get back into my portal again. Their reps have been awesome and they tried twice to get me into the portal.
Century Support got three things going at once. My Capital One is being set up into a program to pay it down with so much that goes in and then so much that goes to other things. In November, it will be paid completely. They’ve been working on PayPal too and I just sent them one from Chase. I don’t have a whole lot of money and I’m not gonna be able to pay big lump sums. So, better to work through Century. They have been right on top of everything and they get right back to me. They let me know what is going on and what didn’t go through. They are very helpful and has been great with me. So far, I have had no complaints. They told me it would be three years to complete the program but they’re already moving so fast and I only have one more. I know this is gonna be all taken care of way before that. They know their stuff.
When I was on the third-party call, I was impressed with the way the girl operated. The people were still pleasant on the other end but my banks have always been very nice. I hated to have to go through this this way, but I was getting overwhelmed because my rent went up and things changed. You don’t get any increases when you’re on Social Security so it got really hard.
Century said they would help me get re-established so that I can get back on an even keel again. They are so knowledgeable and it worked out perfectly for me to get them because they are trustworthy. They show you everything such as where your money came in, where it went out to, what went were, and how much went there and how much did that. It was amazing and I’ve recommended them to a lot of people. They couldn’t go to a better place. The reps are the sweetest, kindest and most understanding that I’ve ever worked with in any kind of financial situation.
Carol, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed March 28, 2019
I've had nothing but great experiences with Century. I would not hesitate to recommend them to friend or anyone for that matter. The people are kind and they know what there talking about. They also give great advice with no runaround.
Bonita, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed March 16, 2019
I initially signed up with a different Program that explains things differently than how Century explained how that work. Aside from the small loss of income I was fine with keeping up with my payments. It was explained to me by the original company that the one payment I sent to them would be paying down my debt without interest and they would reduce the amount I owe. When transferring me to Century they told me to stop making my payments and they would take care of it but I would be receiving calls from my creditors, to direct them to speak to Century. I did this for 8 months. I didn't know all they were doing was waiting for my debt to go to collection or an attorney before anything would happen.
When it come time to settle the smaller debt with me and a representative from Century on the phone they couldn't get the debt settlement. The creditor said it hasn't been long enough. I don't know what that meant for Century to settle but she just hung up and did nothing. I waited another month and nothing was happening. I canceled the program. Now I am settling with the creditors myself. Because of all the late payments and ruined all my on time payments and my credit I now can't buy a car that I need. I suggest that anyone in the same position just allow yourself to settle with your creditors yourself because you can. If you are behind try to get back to a good position. Thank you Century Support Service for all the great work you did ruining my good credit.
Clayton, We appreciate you taking the time to share your concerns, which we take very seriously. Our records show that you have spoken to Leah, one of our Senior Customer Advocates regarding your concerns mentioned in this review.
During this conversation, Leah explained that you had originally enrolled in this program through one of our partners who specializes in the enrollment process. When you started your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Century does not make regular monthly payments to your creditors unless it is towards a settlement that you have approved.
It is common for your credit score to be negatively affected while you are enrolled on a debt settlement program, but our focus is to save you money by negotiating settlements on the balance owed. Our many years of experience in the debt settlement industry have taught us that there are many strategies that we can use when negotiating on your accounts. Our knowledge of certain creditor tactics, guide our efforts to specifically target the prime point in which to contact them.
We regret that you were not completely satisfied with your Century experience, but do appreciate you for sharing your feedback and allowing Leah the opportunity to address each of your concerns mentioned in your review.
Reviewed March 16, 2019
I had credit card debt and at first, I went with Consolidated. They were requiring me to pay two payments a month of $336, but I couldn’t do that. Then when I was trying to get an extension on one of the payments with Consolidated to be able to catch up, they said that I couldn't do that. I was at a point where I wasn’t able to sustain my lifestyle even if they were helping me.
Century then came along and offered me a better deal. I pay a whole lot less a month to them, but it’ll take me longer to pay and the interest rate is larger, as far as the debt linked, but I could do that. They were really cordial about it and I was able to switch over really easily. They also had a better attitude towards my debt and what I was trying to do than Consolidated.
Plus, Century lets me know if there was anything that was coming up. Sometimes, there might be an overdraft when I can’t catch up with them, but they let me know and I get back to them as soon as possible. The plan works out really well for me. With it, I’ve been able to pay off a car that I have, which used a portion of that money. Overall, Century is awesome. They treat me great and I’m very satisfied with the service. I have recommended them to friends of mine.
David, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate your taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources.
Reviewed March 14, 2019
Some of my Credit Cards pymts. were being put on hold because of the amount I was paying. I called and made an increase in my monthly pymt. to stop the annoying phone calls of my Creditors. Hope that will solve my problem, only time will tell. Thank you "Century" for your assistance in guiding me thru this change and for your expertise.
Henry, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on the MyCentury client portal, which provides you access to the specific details of your account including recent activity updates, pending settlements and many other resources. The portal is available to you 24/7 for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed March 14, 2019
Every time I asked they responded. Every time I asked they responded with an answer. Every time I asked they responded with empathy. Every time I asked they responded with accuracy. Every time I asked they responded with a timely solution.
Steven, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed March 8, 2019
When I spoke to Century's rep, he sounded assuring. The enrollment process was very simple. I just gave him the information and he took care of everything. Working with them took the worry away. Creditors come at you and Century Support takes care of all that. I didn't have to get the phone calls, the harassment, and the stress. They arranged everything and broke the debt into easy payments. All I had to do was make simple payments. Plus, if I call, they take care of everything right away. The service is great and I recommended Century to more than one person.
Deborah, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate your taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources.
Reviewed March 7, 2019
It was easy to get enrolled with Century Support Services. Everybody we talk to has been really good and their program has worked for me. But I would like to get more information sometimes about what’s going on. Otherwise, it has been a good service. I just had to make up in my mind that I didn’t need the credit. I needed to get rid of them and have somebody in charge of taking care of the business. I don't have time for all of that. We've already paid off some of our credit debts. I recommend Century.
Elton, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed March 6, 2019
They do not respond to e-mails and do not return phone calls. After being unhappy with how things were being handled I asked to speak to the person handling my account or his supervisor. I was told that neither of them take phone calls and that I would have to talk to the person on the phone. This person knew very little about my account. This happened more than once. Also their rates are a little high. In some cases the settlement amount plus their fee ended up being more than I owed in the beginning.
Connie - We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with our Senior Customer Advocates and they have attempted to reach out to discuss your experiences and possible solutions.
Negotiating settlements is only a piece of your program puzzle. There are many aspects of what the Century does behind the scenes to support your program successes. From Day 1 when our Onboarding Liaisons welcome you to the program to explain what you can expect, to our skilled negotiators who strategize to get you the best settlements for your accounts, to our Customer Service and Advocates that work hard to ensure you have the best experience you can while on the program.
Our focus is to save you money by negotiating your accounts on the balance you owed. Creditors typically add interest and other fees to your debt, which increases the balance owed every month. Century negotiates on the current balance, to reduce the amount you owe along with any interest that may accrue over time.
As a team, we work very hard to execute on the plan that was created for you when you enrolled to meet your specific goals over an estimated time. This has been done successfully for your program. Even with Century's earned settlement fees, you are still paying far less than you would have just by making the minimum payments on the balance owed.
Our records show that you have been in regular contact with our Customer Service team for several months, and have successfully completed your Century program on March 8, 2019. Our Senior Customer Advocates will continue to follow up with you regarding your concerns mentioned in this review. We regret that you were not completely satisfied with your Century experience, but do appreciate the opportunity to have been of service to you.
Reviewed March 6, 2019
I was with a company and they cut my payment in half. I enrolled with Century and they had great reps. I had a few phone conversations with them but since then, it had been emails and texts. My payment plan is great and I tried to get it cheaper. Century is on the right path. With them, my credit score is going up, there are no more threatening calls, and things are comfortable. I still have about two years to go. When I get ready to pay my credit debts off, I’ll be retired and life would be good again.
Stephen, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed Feb. 28, 2019
I was in a position where it was taking me years on paying credit cards. I was putting extra on my cards until things changed financially for me. When I realized I needed help and no Bank would help, I turned to Century, with hesitation, I was nervous!! Well I am writing this review because they have helped me tremendously!! I am almost debt free. All my cards are settling and 1 is paid off! I couldn't feel more free! Over 15 years of paying on these cards is coming to an end! Thank you Century!!!
Reviewed Jan. 26, 2019
I have loans and debts that need to be taken care of. Century was very much into their customer service. They reached out and made sure that I'm aware of all the ins and outs that were going on. They were very gregarious when it comes to their customer service. Their reps were very knowledgeable and seemed generally concerned that I knew the process. I have overextended the amount of recuperating the debt that I am doing, but otherwise, I’m doing fine.
Therese - Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed Jan. 24, 2019
The people who I work with at Century are very knowledgeable. They also keep on top of things. For the service I'm getting, the cost is fair. We have a little way to go but they have consolidated two cards already.
Venus - Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed Jan. 23, 2019
We've been in the debt settlement program for 5 months. We joined the program through Simple Path Financial. Our financial consultant was first with Simple Path Financial...then when we signed the documents and joined the program, she was suddenly from a company called Rescue One Financial. Then we find out the program we are actually in is with Century Support Services, so a lot of name changing going on, which should have been the first warning. I'm not going to say the program will not work, but my faith is dwindling that I will come out of this ahead in 4 years. Our Simple Path consultant first told us that all accounts will have settlement offers within the first 3 months...that is not even close to being true.
In 5 months, 2 out of 15 accounts have been settled. We are in the program for 48 months, which means it could take a year or more for an account to have a settlement offer...and in that time frame, legal action can be taken by the creditors because Century hasn't started any negotiation with them. I was also told by our Simple Path consultant that in 12 months, you will see your credit score go up, but I have no idea how that is possible considering so few of the accounts will be settled. I truly hope at the 12 month mark I can come back on here and change my review...but for right now, I feel it is a very deceiving practice of lies in order to get you sign up for the program. I was willing to take the hit on my credit for 12 months, but not 48.
Cindy - We appreciate you taking the time to share your concerns, which we take very seriously. We understand that Leah, your Customer Advocate, recently spoke with you regarding your program. During this conversation, Leah explained how we work with other companies like Rescue One. You enrolled through Rescue One, as they specialize in getting your financial situation assesses and the program enrollment process. During this enrollment, you signed the Century Debt Resolution Agreement. Century specializes in servicing your program of negotiating and settling your debt.
Our records show that you were able to complete your Welcome Call at the start of your Century program and our Enrollment Liaisons reviewed program expectations with you. Leah also mentioned that your credit score may decrease while you are enrolled in a debt settlement program. That is a factor of debt settlement as our focus is to save you money by negotiating settlements on the balance owed. Thank you for taking the time to speak with Leah. She will continue to work on all potential solutions to your concerns.
As a reminder, you can stay updated on your progress every step of the way by logging into your MyCentury client portal. At any time, you may access all of the Welcome Call information on the MyResources page of your MyCentury client portal. You have 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our GetAnswers page to review some of our most Frequently Asked Questions. And if you haven't tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website.
Reviewed Jan. 23, 2019
I reached out to Century Support Services because of credit card debt. I saw their ad online and it looked interesting so I went with them. They're helping to pay the debt down and the process is very easy. The rep I talked to told me what was gonna happen, how much I had to pay per month, how they would settle everything, and how long it would take. They're nice, friendly, and polite. I call them up and ask them a question and they’re there to help. They're excellent people. In the beginning, I wasn’t sure what to expect but now, I feel really comfortable. They get a hold of the creditors and work out a deal to lower the debt and get it paid off quickly. We're paying one creditor off and then we’re gonna start on another one.
Pamela -Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury client portal, which provides you access to specific details of your account, including recent activity updates, pending settlements, and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Jan. 22, 2019
I have been with Century for a year and while I have one credit card paid off and another one half paid off, Century never warned me about any legal action that can take place. Last week I was summoned by a creditor with a court date. I was told Century reaches out to ALL of my creditors and informs them I am in a debt settlement program. With that, you'd think anything legal would not take place. WRONG! I brought this up to Century and they informed me I had to upload the summons and wait 24 hours for a priority team member to review it and call me back.
I get a call back from their priority team member and they told me that Century can't reach out to this law firm because I am already in the middle of another settlement and that is where all of my funds are going to. The only thing I could do was add in additional money. I clearly joined this program because I was unable to pay towards my credit cards! How do they expect me to find additional money so THEY can reach out to this law firm and come to an agreement?
Regardless, I was able to add additional funds and expected to have the priority team reach out to this law firm immediately, but of course they didn't and of course, I never receive updates on my accounts. Their lack of empathy for people going through legal action is disheartening and their lack of communication regarding your accounts is pitiful. I feel like I am just left in the dark, not knowing what's going on. If I have to respect your processes, you should respect my right to be aware and updated constantly on my accounts. Please be advised that their customer service is not favorable, you can potentially become a victim of legal action, AND, you better have additional funds on the side to afford their fees as well as help their negotiation team make settlements with your creditors.
Vanessa We appreciate you taking the time to share your concerns, which we take very seriously. We see that Leah, your Client Advocate, has spoken with you and a plan to address your concerns has been put into place. Thank you for taking the time to work with Leah to move your program forward.
In our attempt to resolve your debt as quickly as possible, additional funds may be needed to expedite a settlement opportunity. You are not required to make any additional deposits but do appreciate you taking steps to speed up your settlement process.
As a reminder, you can stay updated on your progress every step of the way. We invite you to log into your MyCentury client portal, which provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our GetAnswers page to review some of our most Frequently Asked Questions. And if you haven't tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website.
Reviewed Jan. 18, 2019
I have been with Century Support Services for almost 3 years and they are great. I started with 8 creditor accounts and I only have 3 left. Never had an issue. Everyone has always been very helpful and understanding. Century has always worked well with my requests. Due to my husband passing away, my financial situation is not always steady but they are always willing to work with me. I would definitely recommend Century Support Services for your debt consolidation needs. Best program and company EVER. Most companies do not care about their clients and you are just another number but with Century, the employees care. They are efficient, compassionate, and understanding. Highly recommended.
April -Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed Jan. 18, 2019
I've been in the program with Century Support Services for four months. I was over my head in debt and Century reached out to me. The enrollment was really easy and simple. They called and I talked to their rep and they told me everything that they were willing to do. It really helped and it seemed like it was appropriate for me. Also, their reps were very easy and reassuring.
Reviewed Jan. 12, 2019
Century and I had three credit cards to get paid off, and I'm on my last one, and we finally got it settled. But I’m still having to pay Century for their service fee. Their reps were very good. They answered every question that I had. I was confused on some of the things but the last person I talked to made it clear, and it was pretty simple after they explained it to me. I had a good experience with them.
Kelly - Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed Jan. 11, 2019
When I first called Century Support Services, they were so friendly and helpful. They acted like they cared. They put me in debt consolidation and the service and program were absolutely phenomenal. It cut down the amount of money I have to pay out. We're in the process of I’m putting in money and they notified the first creditor, and they’ve agreed to pay. So, it’s going along well. I'm at the first creditor being paid off, and there’s five of them. I've worked with numerous people there and they're great. It isn’t one particular representative. It’s anyone I come in contact with who is very eager to help and make sure that I’m all right. Century is working towards resolving my debt. It’s made me so I’m not a nervous wreck. I’m not nervous about the bills coming in every month, and I’m not answering the telephone calls.
Donna -Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom.
Reviewed Jan. 10, 2019
It was solicited by mail by Greenlink Financial who got me with this company under a debt consolidation. Greenlink keeps telling me I am in a debt consolidation and Century keeps saying I am not, only a settlement AFTER debts are charged off. They have not returned my request for contact after my last phone call (was told to email me not call) and they have not contacted any creditors. One creditor that is on my approved creditor says they do not work with 3rd party debt consolidators and will go after me. They have not even tried to contact to stop creditor calls. They took over 50 pct to settle one debt you can do yourself if bills are charged off.
I keep getting told by Greenlink my dispute is more on Century for not following through but they certainly work hand in hand and have a lucrative business arrangement. I was told by Greenlink that Century tells all their clients the "six months charge off" but that's not what I'm on. Century tells me they have had many complaints about Greenlink for not being upfront about how their program works. Regardless, I have been on almost six months and no one is doing anything. I also was told by Century my "negotiator" changes monthly so you don't get the same one, so I feel completely misled and hanging in the wind.
We appreciate this individual taking the time to share their feedback regarding the Century program, however, we could not locate an account for them. This individual is encouraged to contact us directly to discuss any concerns they may have had regarding their Century program.
Reviewed Jan. 10, 2019
I wanted to have one company pay my debts. I enrolled and signed up with Century Support Services and their whole process was good. The only thing that I didn't realize was how much they did charge themselves when that debt was paid off. I think they needed to make it a little more clear what their fees would be on a particular account when it was paid off. Another thing is that when I first signed up, they told me that all I needed to do was pay X amount every month. But after that, when they went to pay something off, they wanted to charge me more. I told them I couldn't do that, that our original agreement was a certain amount. They just agreed to what I said. They wanted something from me that I couldn't do. And so, that was evidently agreeable.
We appreciate the opportunity to further discuss this and your next steps toward better financial health. As a reminder, we invite you to log into your MyCentury client portal, which provides you with 24/7 access to your specific account details such as recent activity updated, pending settlement offers, and more! While logged in, please be sure to check out our 'GetAnswers' page to review some of our most Frequently Asked Questions. And if you haven't tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. Thank you for taking the time to share your concerns with our team, your feedback helps us do a better job for our customers.
Reviewed Jan. 9, 2019
I was in debt too much and I lost my job. I had to do something or it was gonna eat me alive. I found Century Support Services on the internet and they looked good when I talked to them. They answered everything I wanted to know. Getting enrolled in their program wasn’t long at all. They got right around and took care of it. They were all very polite and great people to work with. They set up the program so I could make my payments twice a month. If I had a problem, I would call them ahead of time and they changed the date so they could make the payment on time. If any creditor bothered me at all, they took care of that. I didn’t have to worry about it.
The program worked really well and I made the last payment last month, in December. I’m done with the program now and I’m just waiting to hear back from them and for the final paperwork to be sent back to me. It was a long time paying it, but I got it done. They saved me a lot of money in the long run and they were excellent all the way through it. It’s good to know that there’s help out there. They didn’t make me out to be a deadbeat. They worked on me and helped me get it straightened out. They made me feel more like a man again. So to anybody who has to go the same way, I really would recommend Century.
Colie - Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. Our records show that you are in the process of completing your Century program! We appreciate the opportunity to provide you our service and wish you the best of luck in all of your future endeavors. Congratulations on a successful program completion!
Reviewed Jan. 2, 2019
A friend referred me to Century and the enrollment in their program was very smooth and professional. Everything was an easy process. Initially, I needed Century's services to consolidate everything. I had some difficulties in life and I had to bring things to normality. Everybody with Century who I talked to has been thorough, clear, and professional. I really felt comfortable working with them. I was doing the payments to them, and now they’ve approved a loan so that’s all been handled. Everything is being settled that way right now and the quality of service is great. I am not completed yet with the program but working with Century has gotten me back on more of an organized level. They’re doing a great job.
Monica -Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury client portal, which provides you access to specific details of your account, including recent activity updates, pending settlements, and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 31, 2018
I had credit card debt and somebody from Century Support Services had called. I told them what my problem was and I liked what they said, so I went with them. Enrolling in their program was easy for me. I can call them any time and they call me or they notify me online if a settlement has gone through or if they’ve talked to a creditor. I feel good working with Century. If a problem comes up and I couldn’t make the payment on that date, they are very well to work with me and take it out when I ask them to. They’ve been very good about that and they've told me the truth.
Century has already settled about four credit cards. All those bills were calling me every 20 minutes a day and the program has stopped the calls. When you’re in debt, it’s a burden on your shoulders and Century has lifted some of that burden. They have good customer service. They’re helpful and they’re good listeners. I’ve been satisfied with them so far and I’d recommend them to someone else.
Hazel - Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. If you haven’t already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Dec. 30, 2018
My credit score was so low and I felt like I needed help to raise it. Initially, I applied at Lexington Law and I didn't like them. I decided to try Century thereafter. Their reps said that they were gonna pay off my little accounts first and they seem to be listening to me. They're taking money out of my account every month and they said that they've gotten rid of a couple of my debts since. However, my credit score went up a minute and now, it has dropped back down and I don't know what's going on. Century is holding some money because they don't have enough for month to month to pay up all the little settlements they made. The process has been a lot slower than I thought it was gonna be.
When I first began the process, the rep was right with me. But then, when I switched to Century, it seemed like it's a little vague. They want to help and when I call in, they say, “Well, if you get anything, fax it to us.” There was a time when somebody sent me a letter telling me that they were gonna sue me but Century told me to just fax them that information. However, being in a car accident not too long ago, I’m just getting popping around. So, it’s hard for me to get the information to them.
Instead of holding the money, Century should go ahead and give it to the company once they make a settlement with them if they’re trying to pay the whole thing off. Companies would usually take payments. Also, they should keep me more notified on what they’re doing. However, they don't pay payments to the settlements and instead, they wait 'til they get enough money to pay off a particular settlement. If people can afford Century's services, they should put down more so that they can get their settlements sooner. Nevertheless, I felt like it was a load taken off of me when I talked to them and how they said they would handle everything. Though the creditors are kind of harassing me and I don't even answer the phone now as a result, Century said they will handle my problems. I have confidence that they will.
Renee -Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Settlements can happen at any time during the program, and will depend on the amount of monthly savings, the number of accounts enrolled, and the balances of the accounts. You are making tremendous progress on your program at this time, and we appreciate you sharing your Century experience! As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 29, 2018
Working with Century Support has been a very hassle-free way to get rid of debt. Their service is invaluable and they have been very professional. We were referred to them through a company called World Financial Group after my husband reached out to the company due to financial issues stemming from law school loans that we couldn’t pay. So, we got with Century as a debt consolidation type of a situation and we’re fairly new into the 41-month program, but so far, it’s been great. We submitted an application with all of our debt with statements then Century gave us an estimate of what it would cost to satisfy the loans and credit debt that we had including what it would cost for their service, and we set up a monthly payment amount.
It’s cool because they give us the option of utilizing text and emails to get notifications of whenever they negotiated a paydown amount. And then they tell us exactly how much it’s gonna cost us to pay it off to the creditor, and then how much that’ll cost us for their service of getting it worked out. And as long as we continue to pay the monthly amount into the account, it builds up the amount on our account that they can utilize to pay off these debts every month. And it’s been an easy process so far. We haven’t negotiated all of the accounts down yet, but we’ve got two or three of them that are in payment plan now. One of the accounts that they’ve already negotiated was at a 45% reduction and the other was a 50% reduction. So, it’s an excellent situation.
Then any time I’ve had a question, there has always been somebody to answer. It’s really convenient to be able to utilize the text messaging system. I believe they’ve also been calling but the problem is that I get a lot of calls from numbers that I don’t know because of the creditors that I have. So, I don’t answer a lot of the calls. But I see messages if they’ve left something, and there’s a lot of reminder emails too. Being a manager in a law firm with five offices, I have little time to deal with this stuff. And for me, the convenience of having somebody else do the negotiating, and then once it’s all said and done and paid off, then the service of them going in and cleaning up our credit report is invaluable. It’s worth the money that I’m paying to Century to get it done for me.
Serena -Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury client portal, which provides you access to specific details of your account, including recent activity updates, pending settlements, and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 28, 2018
With credit card debt, I sought out Century Support Services and solve one credit card. They were the one that I picked based upon what they told me. In the beginning, it impressed me by what I was told. They said my deal was $200 a month and they would settle my debts at up to 60% off. I signed the contract and I was in. They said I take out a loan, and then they’ll pay all the debts off with a loan that I take from them or from their partner. But then, I'm still back to 29% interest paying back a loan, so I don't understand the process.
They keep pushing me for more money. Every time they contact me, they ask if I can put an extra 70 in. If I can put an extra 70 in, I will not need them. I don't' know what's happening there. I'm looking at the costs and the fees, and the fees are pretty high in some cases, to 25%. This is something that wasn't all explained in the beginning. I keep getting letters and emails from them about trying this and that. I thought it was a situation where I pay and they solve the problem.
When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. The ability of our team to negotiate your debt is largely dependent on monthly funds available in your program. The funds you deposit every month are the fuel that powers your program. At times, will contact you for additional funds to expedite a settlement opportunity on your behalf. You are not required to make any additional deposits but adding money to your dedicated account may allow you to take advantage of a better settlement...quicker!
We have also reviewed your concerns regarding the accelerated program with the New Credit America loan option. This is an opportunity for clients to complete their debt settlement program within an accelerated time frame, in an effort to help get you back into the credit mainstream. This option was presented to you and you are not required to take advantage of it. Century will continue our diligent efforts to bring your program to successful completion within the original debt settlement program you enrolled in.
Century takes your concerns very seriously and has shared your review with one of our Senior Customer Advocates, Leah. She has made several attempts to follow up with you to discuss your concerns but has been unsuccessful in reaching you over the phone or through email.
As a reminder, we invite you to log into your MyCentury client portal, which provides you with 24/7 access to your specific account details such as recent activity updated, pending settlement offers, and more! While logged in, please be sure to check out our GetAnswers page to review some of our most Frequently Asked Questions. And if you haven't tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. Thank you for taking the time to share your concerns with our team.
Reviewed Dec. 27, 2018
The rep from Century Support told me that they could negotiate my payback to the credit company 75%. They've done two of my credit cards. When he first signed me up, he said they would never ask me for any more money, but a couple of times, they asked me to go up $10 so they could negotiate with the credit company. They settled, but I'm paying way less than what I would be paying them through my payment that I give them twice a month. My money is kept on a bank and they get the payments from that to pay out to this credit card company.
The rep also told me it would take two years but March of next year it would be three. He said I will stay in the program until all my debts are settled. He was honest and he wasn't pushy, making it seem like I gotta do it right then. Some of them could scare you but he was nice. He listened to what I gotta say, and he explained the program to me. I like the way he came off to me. The company has been doing me good. I like it. I call Joanne, from Century, if I get a letter from a company to see where I'm at with them. I had seven accounts and only two of them went to collections. So now Century is dealing with the collection company.
Mona, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey that you have partnered with us on to achieve financial freedom.
Reviewed Dec. 24, 2018
I couldn’t get caught up with my finances and paying my debts was gonna take forever. The interest was so high that I’d be paying double of what the loan amount was. I started about two months ago with Century and everything is well. I get e-mails from them all the time saying what’s going on with the process, which I appreciate. I'm very comfortable with their team. With Century, there is a little more money in my pocket which is always helpful.
Michael, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 15, 2018
My worst mistake is to have dealt with my debts with this company!!! The first person I spoke with, told me not to worry about, them taking care all debts, and said that I would pay less than I should, but to proceed I have to sign something like a contract and/or an authorization... I was offered to pay $200.00 X 48 months, and more or less by that time I would have paid all or should very little. After that another person call me to said in order to accept a settlement with ONLY ONE of my debts I have to Paid for one year instead of paying $200 would be $300...
Well I have 5 months in the program, paying dutifully and the worst thing I have 2 lawsuits in court. And few days ago a representative call to tell me so they can not negotiate with one of my debts, because I do not have enough funds with Century for them to negotiate but if I wanted to go to court and ask the judge to give me more time to start paying another one of my debs, to ask for something like a year more??? Then a numbers of question come to me: My debts are 7 credit cards so I have to wait for one by one sue me? If I paying $300 dollars for just one debt in one year, how long will take me to pay the other 6 debts? I am paying this company to solve what they promised about my debts or I paying to this company but I have to solve my own debts?
Jose - We appreciate you taking the time to share your concerns about your program, which we take very seriously. We see that Leah, your Client Advocate, recently spoke with you regarding your concerns. During your conversation with Leah, she was able to further explain many areas of your program including how your estimated program length is determined, how the negotiation process works, and the benefits of contributing additional program funds to expedite your overall program completion.
Our records show that Leah was also able to provide you with options for resolving your Priority (legal) account and that you now have a better understanding of how your Century program works for you.
Our goal is to review our settlement strategies with our clients at the start of the program during the Welcome onboarding call. We appreciate the opportunity to further discuss this and your next steps toward better financial health.
As a reminder, we invite you to log into your MyCentury client portal, which provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our 'GetAnswers' page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. Try it out today!
Reviewed Dec. 15, 2018
I had a real tough point when I had to take out a real sudden loan and it just changed my whole world. Suddenly, I couldn’t handle any of my expenses. I was already getting some credit card debt and I really wanted to fix it. I wanted to get ahead of it somehow, but I had to take out a loan. I took it out from one of these extremely high-interest places, which I say is the root of the whole problem. I first saw Century Support Services online and I’m really leery about taking things off the internet if I’m not sure of them. But from the moment it started with Century, I was treated really well. The customer service is great and they were very patient and very helpful. And I felt I had no other choice. I don’t wanna be in trouble for the next 10 years. I just got myself gradually in a little bit of trouble and their company has really helped me.
I’ve got a few concerns. I’m having trouble with the technology and stuff. I have a lot of things I wanna send. I wanna send the rest of those accounts so I know what’s going on. I just got a new tablet and I’m trying to communicate and figure out what’s going on. Everything’s a delay right now. But other than that, I’ve been very pleased with everything. Everybody has been really decent about notifying me of what’s going on and they’re settling my debts. This month, they’re doing a much higher payment which is really hurting, but I can get through it. I’m determined to stick to that and not change any of the formats of the resolution. I want it to go as smoothly as it can and not giving up on maybe making some extra income and resolving it quicker.
The first person who helped me, Stacy, sounded like I was talking to the next-door neighbor. She was very down to earth, very logical, and matter of fact about things. I felt, immediately, that I could talk to her and trust her with this. It just surprised me because there’s so much going on in this technology now with a lot of scams and a lot of things that people are trying to get sharp about and not let happen to them. Century was the opposite of all these. They’ve been helpful. They’ve been walking me through how easy it is to do things. I can fax or I can email my copies to them, the statements and things like that. If I have a question, they’re always agreeable. Also, they’re always willing to listen if I have a concern. They help me through it step-by-step. I feel a great relief working with them. I’m not nearly as stressed and it’s helped me. That’s huge.
We were traveling here in a motorhome and we got stalled on the side of the road. We’ve got a $5,000 repair bill because of just the mechanics of the motorhome. We had to go get that yet and figure out how we were gonna do it. But having Century taking care of this stuff on my finances and just doing the monthly payment right now, it’s kinda keeping things safe and holding that part of it. It’s a relief to know I don’t have to look at the whole overwhelming picture because I’m just putting it in their hands. There’s just a lot of day to day stresses and that’s one that Century has at least made me feel relieved about, taking it off my mind. I would recommend it to anyone that shared with me that they’re trying to find a resolution to their debt problems.
Gayle, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with each of our clients, and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our effort to help you achieve your goal of financial freedom.
Reviewed Dec. 10, 2018
A rep called me after I put my name and a telephone number on one of those things that popped up on my phone asking if I needed help with my debt. He said that they do business with Century. He filled out a thing and I got hooked up with Century Support Services. They emailed me some contracts to sign. I signed them and I sent them back to them. Century has taken care of six accounts that I had. They charged me upfront for whatever they settled and I give them what I can afford a month. I give them $200 a month and so far, I've settled one account and I'm one payment away of settling the second one. If I need to change the dates that I have the money taken out, I call them ahead of time. They've been really good about helping me. At first, I was a little nervous working with them, but so far, it has worked out fine.
I talk to a different person every time and I usually have to reach out to them. They should at least contact me a bit more than they do. For example, when the last account was settled, I had to call them and ask what the next one on the list was and what we were gonna do about it. They went over everything and said that they would get me with the person that does the settling. They should be a bit more on the ball with me and let me know what's going on.
They said it usually takes anywhere from 12 months to 24 months to finish everything. My credit has dropped even lower than it was when I was struggling to pay the dues that I had. But I trust in its process that it will be better when it is all done. I would recommend Century. When I call, they are very helpful and they tell me to call if I need anything. They have never given me a problem about anything and they have been very responsive to whatever I ask them to do.
Alice, Thank you for your positive review and rating! Our representatives strive daily to deliver an excelled customer experience to each and every client on the program. Century fosters good communication with each of our clients enrolled on the program, and provide various ways to relay program updates. We appreciate you taking the time to register on your MyCentury client portal which provides you with access to your specific account details, including recent activity updates, pending settlements, and many other resources. While logged on, be sure to check out our “Get Answers" page to view some of our most Frequently Asked Questions. Our knowledgeable Live Chat representatives are available, should you require additional assistance. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 9, 2018
I've got major doctor bills from cancer so I’m overwhelmed with all the bills and everything I have. When I talked to Century, they seemed very good at what they do. They were also all very professional. They explained very well on things that I had questions on so I understand what they’re doing. And so far, everything has been done exactly according to what they told me was gonna happen. They would speak with my creditors and try to settle my loans on my credit cards, and I pay them a monthly fee of whatever they want. It takes time but they had also explained to me why. They also keep me well-informed with everything that’s going on. Every month, they send me a statement showing what they’re doing and it’s very good. They know what they’re doing and that’s what matters to me. So far, the program has helped me so I can buy groceries. I’m getting some help and if you have a good reason to use them, they can help you out too.
Bert, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the opportunity to register on the MyCentury Client Portal, which provides you access to specific account details, pending settlements, and many other resources. The portal is available 24 hours a day, 7 days a week for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Dec. 5, 2018
The credit cards are just getting too big for me to maintain. I needed help in getting them paid off. I saw Century and it sounds like a good organization that would cooperate with me. They are getting the debts reduced before we start paying for them. The application process was easy and they called me when they've talked and gotten an answer for a settlement. So far Century helped me get rid of some debt and that's so important.
Deanna, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Dec. 4, 2018
I wanted to pay my debts as fast as possible so I got Century for a three-year consolidation program and it's going on for a year. They answered all my questions and I got their alert on my phone. I ain't get no more bills in mail. They call me up and tell me that certain credit cards have been paid off. I don't worry about my bills no more. I just give them $200 every month until the bill is paid off, which is no problem. The more money they get, the quicker I'm out of debt. And if I had like $4,000 to give them, I'd be completely out of debt. Century is the best.
Mark, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the opportunity to register on the MyCentury Client Portal, which provides you access to specific account details, pending settlements, and many other resources. The portal is available 24 hours a day, 7 days a week for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Dec. 1, 2018
The rep that I've talked to at Century Support Services has been fine. She explained for me every time I called them. The program has been good, but they should make it faster and make a settlement with my creditor so that they would not call me every now and then. But so far, I'd recommend them.
Maria, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well we are doing for clients. Settlements can happen at any time and will vary greatly and depends on your monthly savings, the number of creditors you have enrolled, and the balance of each individual account. Century usually contacts your creditors once we are prepared to begin negotiations. The actual negotiation activity is typically very limited until you have saved up enough in your settlement account, for us to make reasonable offers to your creditors. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Nov. 27, 2018
I had gotten myself into a bad spot where I ended up spending way too much money when I moved. I went with Century Support as it was the first debt settlement service that I saw, and I’m very grateful because they are wonderful. I have three credit cards that needed to be paid off. I put money into an account, and they see which ones have offered and when I can make an offer and pay off a debt. It has only been six months since I’ve started the process and I’m getting one paid off, which should be done in February.
Working with Century Support is getting me out of a hole. I called with a concern and before I ended up the call, I got the answer and I feel good. The reps who I’ve talked to were absolutely wonderful. They always made sure of everything. It was a bad thing to go through and I still feel stupid but they had made it possible for me to still hold my head up. I am so thankful I found Century Support Services. I don’t know what I would’ve done without them.
Rebecca, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with each of our clients, and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our effort to help you achieve your goal of financial freedom.
Reviewed Nov. 25, 2018
Century Support Services has been awesome. They have been very good at answering my questions and very quick at responding if I call. They have a program that provides for me and they did a great job. They have given me a timeline and we’re on course. It looks good. They’re very supportive and have constantly kept me informed of what’s going on. It’s been a great experience to know that somebody is that attentive. It’s gonna make at the end of the next year and it should be all squared away. I’m excited about it and I would highly recommend them.
Tina, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the opportunity to register on the MyCentury Client Portal, which provides you access to specific account details, pending settlements, and many other resources. The portal is available 24 hours a day, 7 days a week for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Nov. 24, 2018
I’m going through a hardship right now. I went through debt relief services and they threw me to Century Support Services, but the program has been doing too terrible. Century has already paid one of the cards, but I wanted them to pay Diamond Credit first and a Ford vehicle that I have already turned in. The vehicle had damages which weren’t done by me, it was done by a tow truck from a police department and they never wanted to fix it.
My first payment with Century was at the end of August and I have to pay $200 a month, which is $100 every two weeks, and they take it out of my account. The Century Support Services representative, Jeff, that helped me was decent and worked well. He said that my credit will be clean between two and two years and a half. However, he said I had to owe more than $5,000. I said that I was through with what I was paying for my credit cards, but he said that the only way they could take me was if I had more than $5,000 to $8,000. So, I added three credit cards and they have already been paying those, and the creditors have stopped calling me. The Century Support Services have been good and concerned.
Norma, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven’t had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Nov. 21, 2018
We got in over our heads with the credit cards, and we were trying to get caught up. Century was rated one of the top companies to handle this. They're helping us with debt consolidation and we've paid several cards off. We've been in their program for almost a year now and they've all been super and answered questions. They do a great job and I only have another year left to finish the program. But I wish I'd get an app, so I can do it on the phone instead of trying to go through the internet.
Steve, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well we are doing for clients. In addition to our expert representatives, we also have the MyCentury portal, which accessible through your mobile device. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Our team is working hard to provide our clients with various ways to access their account information. We appreciate you sharing your suggestion and we will be sure to share this with our team. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Nov. 20, 2018
We have been with them 13 months and completely settled one acct; halfway thru a second and almost ready to work on 3rd and Final debt. Couldn't be more pleased with this Co and the progress. Thanks CSS.
Harriet, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Nov. 20, 2018
I was in a financial bind, and when I talked to one of the Century's representatives, she gave me some good information. I went on their settlement program to help me pay off some bills and credit cards. The program has been working out fine so far. They have settled two credit cards, and they come along good. They got all my bills consolidated and the amount per month that I had to pay made me really impressed with them. Everybody’s got their time doing everything. I had to patiently wait. I've been pretty comfortable working with them. It has impacted my life a whole lot and I don't overload myself with bills that I cannot afford in case of hardships like I fell into. Century relieved a whole lot of stress and I'm very satisfied with them.
Linda, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the opportunity to register on the MyCentury Client Portal, which provides you access to specific account details, pending settlements, and many other resources. The portal is available 24 hours a day, 7 days a week for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Nov. 11, 2018
Century Support Services is helping me with some debt consolidation and getting things taken care of. Among the other debt settlement companies that I talked to, they seem more knowledgeable and helpful. They’re doing everything that they said they would do. And I know after reading everything Century could notify the creditors because they constantly call on Sunday mornings before I go to church which is terrible. However, their slow process concerns me. I understand the reason why it is slow but it is a little slow.
But I like working with them. Their reps are very kind and understanding. It really helped a lot to know somebody understands. They have answered all the questions that I can ask. They gave the number where I could call to speak to someone at all time if I have a question. They also call back to check up and see how things are going. Since working with them, I'm getting some relief because I know that I won’t ever gonna be paying a lot as three years were cut down to half of it. I would tell my friends to give Century Support Services a call if they need help. It can help them.
Laquita, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. The first settlement can happen as soon as 2-4 months after enrolling on the Century program. Our records show that you are making great progress with your program and you have obtained your first settlement! Century usually contacts your creditors once we are prepared to begin negotiations. We do not contact each of your creditors immediately, as we have found some creditors may accelerate their collection attempts when they learn a client is enrolled in a debt settlement program. We appreciate you taking the time to register in your MyCentury client Portal. The portal provides you with access to specific details of your account, including recent activity updates, pending settlements, and many other resources. As always, if you ever have any concerns about your Century program, please be sure to contact our Customer Service department or reach out to one of our experienced Customer Service Representatives through our online live chat feature. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Nov. 1, 2018
I had to turn in my credit cards and pay them off and Century Support was recommended. They were supposedly rated number one. The program they provided was good and it was different than I thought. Years ago, I paid my debts off with a different service where they took all the credit cards, and made all the settlements, and paid them off. Each month, they paid a little bit of what they took out. But with Century, they get a settlement amount, and then they take it out of what payment I make and pay one thing off at a time. But I like it. They explained completely how the process works, such with the settlement now we’re going through. They have a settlement where we have to do a conference call and we do a conference call. They make sure they answer everything I ask and they do it in a way where I can understand. They’re not trying to hide anything and their quality of service is excellent.
I had a good experience with their reps. Anything I needed to know, I called them and they took care of it right then. The original man I spoke with, Brandon, was very helpful. He tried to make it as easy as possible for me. Century Support's program has given me peace of mind knowing that my cards are being taken care of. Most of my cards are being paid and they’re making settlements with the other one. Working with them was very comfortable, and it has taken a lot of stress out of my life.
Eva, Thank you for your positive review and rating! It is wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the details of your account, including recent activity updates, pending settlements, and many other resources. Additionally, our experienced Customer Service staff is available on our live chat option if you have any questions about your Century program. We will continue our efforts to help you achieve your goal of financial freedom.
Reviewed Oct. 29, 2018
I had Lexington Law before, then I saw something about Century Support Services. My advisor said it would take seven years to complete the program if I kept going the same way I was going. I have been with them for about a year now and it feels great to start settling debts with them. Everybody that I spoke to was nice and I never had a problem. The reps send me an email twice a month or less to let me know what's going on and I just call back and text with them eventually. They explained to me that the program takes time and they wanted time to let the settlement to start happening.
For example, a credit card company like Chase would take 90 days to get their money. After that, Century can take over and do what they have to do. Once I started working with Century Support Services, they took care of all the credit card companies and they stopped all the phone calls from the other companies, so no one called me anymore. They also set me up with a good payment plan.
Reviewed Oct. 28, 2018
Being in debt up to my eyeballs, I enrolled in a debt repayment program with Century Support as they were quick to respond, and because I felt very comfortable with my initial conversation with them. I've had a very positive experience with their reps, who have been super polite, helpful and upfront. Plus, my rep is a very knowledgeable guy. I'm very comfortable working with them. I pay them money and they negotiate with the other organizations. They do a nice job, they send me information and they help make my debt payments within my means. They’ve worked with the creditor to require $10 more a month, but they were open and straightforward with it. This experience has made me take a step back and realize what not to do. This program is beneficial as I’m not living above my means anymore.
Reviewed Oct. 25, 2018
Century Support and I negotiated on a program I could go along with. I gave them my account numbers and agreed to go along with their debt settlement policy. It was a very easy process. They gave me a timeline on how long it would take to settle the debt. I'm still in their program and thus far, they've done a really good settlement for me with PayPal and Chase. Also, their reps have been very easy to work with. Though I always have access to my account, they send me a message every couple of weeks. Century Support has been doing what they said they would do.
LaVerne, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Our team makes every effort to foster good communication with each one of our clients. We will continue our diligent efforts to bring your program to a successful completion.
Reviewed Oct. 15, 2018
I signed up with CSS. Advised that they would reduce my debt and over a shorter period of time. Keep in mind prior to inquiring and starting my program with them none of my debt was in a negative state. I was advised to let my credit cards get charged off in order for the program to work, so I did. 9 months later here I am. Credit reflects more negatively than when I started the program and it shows a $0 balance on the credit report with the words "CHARGED OFF." At this point there is no point in a $0 balance if it reflects Charged off bc your credit will be greatly impacted negatively. Spoke to CSS today to explain these are not the results I was told I would get and was advised, "We ensure debt reduction and your credit may take a hit in the process!" Whoa. If you would have told me this in this particular language prior to starting this silly program I would have said, "No thanks. Be Well."
Shala, We take client feedback very seriously and appreciate you taking the time to share your concerns. Our records show that you recently spoke with your Advocate, Brianna, and she was able to positively address the concerns mentioned in your review.
When you enrolled in your debt settlement program, a plan was created for you to meet specific goals over an estimated time. The Century program was designed to help you work towards financial freedom. Because of your commitment to these goals, you had successfully completed your program in just 12 months.
Our team appreciates the opportunity to have been of service to you and we thank you for taking the time to speak with Brianna about your concerns. Congratulations on successfully completing your program and we wish you the best of luck in your future endeavors.
Reviewed Oct. 12, 2018
I went online and I found Freedom Debt Relief Program. I spoke with a man there and he recommended Century and they worked with me on it. At the time that I made the agreement, I paid them $200 a month. I had so many expenses such as my health coverage and I have to pay for all my stuff. Then, I just had heart surgery, so now I have hospital co-pays. I wanna pay them but I only get $1,145 a month. If I have $300 for the month left and Century takes $200, I’m left with $100 for food and necessities. I’m not in a very good situation and it hasn’t been easy.
The reps were very good and they tried to understand my situation. Whenever I call, there is no problem in any way and I’m happy with them. If I had to choose anyone to help me with a problem that I’m having right now, I would choose them but I wish there was a way that I could lower my bill until I was caught up. They did that for me until December just so I get caught up on my medical stuff.
Susan, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to the specific details of your program, including recent activity updates, pending settlements, and many other resources. One of our newest features, available on the portal, is Century’s live chat option. Our very knowledgeable representatives are standing by and ready to assist you with any questions you may have about your program. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Oct. 9, 2018
I reached out to Century Support and they sounded like they give me more options to pay my debts. They made me feel more comfortable too. Everybody is so nice. When I talk to them, they treat me like a person and not like a number. I talk to whoever is available and they always get into my case. Whatever question I have, they answer it in the best manner they have. I’m about done in the process being in the program for about two years now, and Century Support gives me a lot of confidence. They deal with all the people who call to harass me and that made me feel better.
Ramon, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to the specific details of your program, including recent activity updates, pending settlements, and many other resources. One of our newest features, available on the portal, is Century’s live chat option. Our very knowledgeable representatives are standing by and ready to assist you with any questions you may have about your program. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Oct. 8, 2018
I was trying to go through Platinum but I was referred to Century because my amount of debt was not enough for Platinum. So far, Century's service has been good. I call them and they look at my account number. If they can’t answer the question, they will refer me to a person or they will say, “I’ll pass it on.” They’re very polite and they tried to be helpful. I don’t really know what’s going on day to day, for months and months, but they’re building a treasure chest. They’ve already paid off one person but in order to pay them off, I had to increase my amount by $16. They could have been taking care of another one but I would have to increase my payment even more. They’re waiting a little bit longer and they’ll call me when they’re ready to do the settlement. Overall, working with Century has relaxed me a lot.
Reviewed Oct. 6, 2018
At a Facebook post, Century Support Services was number one among the top five debt settlement companies so I called them. They have consolidated all of my credit cards and have negotiated settlements on all of them. They came up with an agreement on when I have to pay versus what I owed on every card and it was about half which was good. I was paying about $700 a month and minimum payments. Now, I’m paying them about 300 a month and I’m making progress. Their reps were on the ball and were very professional. They were very clear about what I needed to do and what was going to happen. I never felt I was being tricked or there’s double-speaking. I felt very safe and I knew what was gonna happen and what they’ve said was going to happen is what happened.
I started paying $250 a month and then they bumped it up to $275 and then $309, and now I’m paying $340. But it can’t go up anymore because everything is clear now. I already know what I have to pay. I just wish they have told me that at the beginning. Working with Century has made me feel better about my life. I feel like I’m making progress. I was very frustrated that I had paid and paid and paid on these accounts, and they were only getting bigger because I was still charging stuff. I have now stopped charging stuff which was good for me.
Gary, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your like. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account including, recent activity updates, pending settlements and many other resources. Our team also has a live chat option where one of our knowledgeable representatives would be happy to answer all of your program questions. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Oct. 5, 2018
Worst mistake I made with these people! I hope that whoever reads this searches for another company or do it on your own! They do not call your creditors until they move your account into collections. They say it's better to get a lower settlement and that's not right, the idea is to settle accounts with as little negative impact on your credit score. I settled one account with them of $1770 and was able to pay $750 which I could've done on my own. I received a letter from this creditor to resolve balance with $521 but because this company waited too long to call them the offer expired. Anyways after paying the $750 the fee from this company to settle was $330 for something I could have done. Is this fair? They believe so, I sure don't and neither do the majority of the reviewers. These 5 star reviewers are employees.
We have been able to show the value of our actions, on your behalf, with settlements on your accounts based on the amount of deposits you are able to make into the program.
When to negotiate with a particular creditor is based on several factors, one of which includes the delinquency of that account. If an account is not at a certain stage of delinquency, your creditor will explain that they are not yet willing to consider less than the full balanced owed.
It is extremely important to have strong 2-way communication between our team and our clients. By reviewing the type of correspondence you are receiving from your creditors, we are able to determine next steps. Often, what appears to be a settlement offer or collection activity may simply be monthly balance statement for an existing term settlement. Our Customer Service team is available to review and explain any of these items with you.
Reviewed Sept. 28, 2018
I needed to consolidate my debts. I had too many and it was getting out of control. The enrollment process of my program with Century went very easy. They figured out what I owed and told me how much I was gonna pay a month. I offered to pay a little more to lighten the years it's gonna take. However, when I faxed in all my account numbers, those disappeared, so I had to resend them. I emailed the person that said they weren't there and scanned them back to her. But I never got a response if she got them or not. So I called again and talked to somebody else and said they were there. They got it figured out for me.
The reps I worked with were very nice, very respectful and knowledgeable. They told me what was going on and how they were gonna do it. I thought they were gonna pay a little bit to each card, but if they're not in collections yet, they wait 'till they're in collections before they start paying them off except for Coles. They paid that one off, so they settled with them. Century Support made it easier for me to pay my bills. I would recommend them.
Teresa, Thank you for your positive review and rating! Our Century employees are very knowledgeable and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Our team also has a live chat option with one of our experienced representatives are standing by to assist you with any questions you may have about your program. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Sept. 27, 2018
Working with Century Support helped me not worry about things. I was having a hard time paying my bills. I got into Century Support's debt consolidation program and the enrollment process went smoothly. Now, I don't have debtors calling me, but one downside I have to it is the ratio of what they charge me to do the settlement for me. Each time, they have to have $1000 to settle each thing. And that way, it feels like it's taking forever and I really didn't expect it to be that much money. I also wish they would keep me up to date. There's a portal that I can go into, but I have issues with getting into it because I have so many passwords all over the place. I wish they were more clear about how much they were gonna charge. Other than that, their representatives were good. If I've had an issue and I called them, the customer support has been good.
As a reminder, Century’s experienced representatives are available to assist you with any questions or concerns that may arise. Our representatives are available by using the Live Chat option available on our website and also in your MyCentury client portal. If you prefer, you can reach us via email and phone. The Century team continues to be committed to assisting you to achieve your goal of better financial health.
Reviewed Sept. 26, 2018
I owed a bunch of money and I needed help getting all of that sorted. I got an email from Century Support Services and when I called them, they seemed like the best one that I had talked to. I sent them information on people that I owed money to and they set up a program for me, one that I could definitely afford. They gave me advice as to what I should and should not do and I'm satisfied with that. They were very honest with what my options were. So, that was very helpful.
If I have a problem, I call them up and we work together, and the next thing I know, I get an email saying they have solved the problems. So, they go out of their way to help me out. I am very comfortable working with them and if the person that I'm talking can't answer it, they go find the answer for me, and I really like that part. We paid off a couple of bills, one to Sam’s Club and one to CareCredit. It made me sleep better and my blood pressure has gone down. Now, they're working on the next one, which is a big one.
Thomas, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with many resources such as, recent activity updated, pending settlements, and an option to chat live with one of our experienced representatives. We look forward to helping you successfully completed the journey you have partnered with us on to achieve financial freedom.
Reviewed Sept. 22, 2018
The people at Century are very polite and helpful. They keep everything confidential too, so that’s really good. When I spoke with Tom, he was really understanding about the situation and with my son who’s incarcerated. It's been a few months over a year since we started on the debt settlement and everything is going really good. They’ve taken all the bills that I have. They’ve also been doing really good getting a hold of everybody, feeling the nasty calls I get. They e-mail or text me the settlements and I agree to them and if that’s working right, that’s good. Century works really good with their clients. I've already told a couple of people that they should go to Century too.
Phyllis, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with many resources such as, recent activity updated, pending settlements, and an option to chat live with one of our experienced representatives. We look forward to helping you successfully completed the journey you have partnered with us on to achieve financial freedom.
Reviewed Sept. 21, 2018
Century Support Services is a service that you get out of debt. It helped me get out of debt. I would recommend this service to my family and friends. Century Support Service will keep you informed about your case, will answer all your questions, let you know what is in your account, what accounts is active.
Brenda, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account including, recent activity updated, pending settlements and many other resources. Our team also has a live chat option with one of our experienced representatives are standing by to assist you with any questions you may have about your program. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Sept. 21, 2018
I had a lot of credit card debt and a personal loan debt that I was having trouble paying off. I was paying my minimum payments but there were so many that it was never ever making a dent in my debt. I filled out a contact me form online and then Century Support Services had an enrolment guy talk to me about my needs. He walked me through the process and told me all about what options might be best for me.
Century negotiated with the creditor to break off a certain amount of debt and some of them are 50% off of what I originally owe. They write it off on their taxes somehow and then I pay what is left on a payment plan. The timeline depends on how much they can settle a debt for and it is usually anywhere between a year to three years depending on their negotiations. The first year, I didn’t make a lot of progress because Century was going through the negotiation processes to get all the debt to a specific price. It’s a plus or minus thing. My account had to be in a negative state where I hadn’t paid on them and my credit went down in the first couple of years. As I paid them off, then my credit started going up.
Century’s customer service people were always happy to help. They’d contact by e-mail or text depending on my preferences and when they had settlements that are ready, I had to approve it or not. If I wanna approve the settlement, Century had a really easy process to go through online or through my phone. I’ve got most of my debts already negotiated and right now, Century is just paying off the rest of the negotiated prices and I’m close to being done. I now actually have my debt completely cleared up way sooner than if I hadn’t gone through Century. I would definitely recommend them.
Nichole, Thank you for your positive review and rating! We strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal which provides you with access to the specific details of your accounts. Additional resources available to you through the portal include, pending settlements and a live chat option. Again thank you for your positive feedback and we look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Sept. 19, 2018
I am very pleased with this company. They have been so understanding and kind. So helpful with all my needs. I want to thank all the people there for their commitment to me, in helping me find peace about financial woes.
Susan, Thank you for your positive review and rating! Century employees are very knowledgeable and we always love to hear how well we are doing for our customers. We send our best wishes to you and all your future endeavors. Thank you for being a valued Century customer and congratulations on successfully completing your Century program!
Reviewed Sept. 19, 2018
Satisfied with the settlement amount agreed to by FNB Omaha and the subsequent payment arrangement. Satisfied with the cooperation received from the personnel at Century SS as well as at Global. Always received answers to questions from obviously informed representatives. Personnel courteous and helpful.
Robert, Thank you for your positive review! Our representative strive daily to provide you with the highest level of customer experience excellence possible for each of our clients on the program. We appreciate you taking the time to speak with our Customer Experience Manager, Sarah, to discuss the service you have received thus far. Our team makes every effort to foster good communication during your Century Program and we thank you for being willing to update your rating of the service Century has provided you during your program.
We appreciate you taking the time to register in your MyCentury Portal which provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources. Your Century team looks forward to working with you to successfully complete your program as efficiently as possible.
Reviewed Sept. 19, 2018
My experience with Century was nothing more than miraculous. I loved how they were there for me and how they had my best interest at heart. I couldn't have joined a better team of people. I would definitely recommend Century to my friends.
Fatima, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Congratulations on the successful completion of your Century program! We wish you the best in all you do and thank you for being a valued Century customer.
Reviewed Sept. 19, 2018
My husband and I began the debt settlement program 3 months ago. We have already paid off 1 debt and have a plan for paying down another debt. These first 2 debts were settled for over 50% of the original debt! We knew that our credit score would be adversely affected, but what we weren't counting in is that our score is already increasing! It feels good to be getting out from under the debt mountain and seeing our credit improve. Century Support Services has been so helpful in getting us to this point and we are happy to continue working with them to eliminate our debt!
Charity, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on the MyCentury client portal. The portal provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. Our team also has a live chat option with one of our experienced representatives are standing by to assist you with any questions you may have about your program. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Sept. 15, 2018
I had been with Century Support Services for years. Then I got into a separation and I couldn’t afford to keep up with them anymore. I just went back in because they already had all my information, all my accounts. They are paying down my debt. They get the bills then we’ll make a deal for 5 or 600 and then they’ll ask me if I wanna go through with it. I have a say in everything. My interaction with their customer service representatives had been great. They answered any time I have a question and they let me know how much I’ve paid down, how much I owe, and how many more payment I have to do. Working with Century improved my credit score and it goes up every month. I'd recommend Century Support Services to a friend. I’ll tell them to go for it if they really need it.
Cristoval, Thank you for your positive review and rating! Our team makes every effort to foster good communication during your Century program and we appreciate you taking the time to register in your MyCentuty portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements and many other resources. Our team also has a live chat option where one of our knowledgeable representatives would be happy to answer all of your program questions. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Aug. 31, 2018
Century Support has bent over backward to help me. They provided a debt consolidation service and they took my credit cards and got them back down to almost half. I had four credit cards, and I'm settling three and keeping one. They were high for me 'cause I live by myself and was trying to get it taken care of before it damages my credit report, but it did damage my credit report.
I have talked to so many different people at Century Support and every time I've had a question or a concern, they've always answered it and always made me feel better. The only thing I'm concerned right now is that I put in to pay those bills off through them. I've already got two of the credit cards settled and they were gonna give me a loan, but I never heard anything back from them. I also haven't heard anything about them paying the bills off and then me paying the loan off. But other than that, Century Support has given me peace of mind. The staff there seemed very knowledgeable and have been very pleasant to work with.
Cherlyle, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your like. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account including, recent activity updates, pending settlements and many other resources. Our team also has a live chat option where one of our knowledgeable representatives would be happy to answer all of your program questions. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Aug. 25, 2018
I researched online and I found Century Support Services' number. I then called them and explained my situation, and they sounded like they could help me with it and they took down all my information. I spoke to the rep Michael who told me that he would give me a callback and see if he could help. He did later and he said that he could, so we went with them.
The program will take three years. Century took our credit card debt and, so far, for 55% of it, settlements have been made and I'm starting to make payments on it. I have to confirm whether or not I want to do a settlement and the reps vary when they call and ask me. But they have been very consolatory and nice. I know that there is a fee involved for them to handle all this but it is a nominal amount considering that they're taking care of my debts and calling all these creditors. I don't have any more harassment from these companies. It is a relief to make one payment every month and everything is taken care of. I've already recommended Century to several people I know.
Sandy, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had a positive impact for you. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. Again, we appreciate you taking the time to share your experience with us and we will continue our diligent efforts to bring your program to successful completion.
Reviewed Aug. 22, 2018
The guy from Century Support Services who talked to me was really nice. He explained the process to me and his service was amazing. So, I went with them and they got all my credit cards and did debt consolidation and settlement services for me. To resolve my debts, they made me send the bills and any information about my credit cards, then they called the creditors and tried to get my debts settled.
My credit score is too low, though, and I don't know if I have paid everything in full and if they would help me to get a better credit score. I would like to see the settlement letters when I have finished paying the bills or the creditors. So far, I have only received one settlement letter, and not three, that I have completed my payments. Also, I wish I can settle all my debts faster, but I understand the process. Other than that, Century Support has been doing great. Working with them has been helping me a lot because instead of making huge payments every month, I've been doing a broken payment.
Sheila, Thank you for your positive review and rating! We strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal which provides you with access to the specific details of your accounts. Additional resources available to you through the portal include, pending settlements and a live chat option. Again thank you for your positive feedback and we look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Aug. 21, 2018
I researched on several debt settlement companies and Century Support Services seemed to be the best. Then, when I called them, every single one of the reps that I spoke with was so nice. I signed up with the program that would help me pay off some credit card debts. I've just started with it and I feel extremely comfortable working with Century.
The reps answered all my questions and they've taken care of anything that I asked. Right from the beginning, they didn’t treat me like I was bad because I got myself in such trouble. On the other hand, with a couple of other companies, the reps asked me how I did this and if I didn’t know what I was getting into, and I told them that it just happened and it wasn't like I was planning it, and I felt really bad about the whole thing. I sleep better now because of Century's services. I'm gonna stand behind them, but I just wish that the process was going a little faster. Nevertheless, my experience with them has been great and I would highly recommend them.
Katie, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Aug. 20, 2018
I was in debt and I needed help. Signing up with Century Support Services wasn't too difficult and their process was standard. Once I made the request for information and decided it was what I needed, I just went and followed through with it. Their communication has been a little bit above from what I expected. Every representative I've had and people that were in contact with me over whatever stage of the settlements we were in were very good, right upfront, and very helpful. They also answered any questions that I had during the course of my interactions with them, and so far, I've been pleasantly surprised.
But it seems like a lot of their fees come out of whatever money I'm sending them every month. However, it's fair because I'm gonna have to pay something to somebody and at this point, the fees don't bother me anymore. Right now, I'm paying on the last debt and there's one left so I'm almost done with the program. Other than that, working with Century Support helped me to know that everything's being taken care of. It reduced my stress for having people calling me asking for money. Century Support took all that weight right off of me so it's been good.
Mark, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Aug. 12, 2018
I had some overdue bills that I needed to get paid. I talked to a couple of other debt settlement service providers but Century Services explained everything more to me, so I went with them. The process to sign up with their program was very easy and they gave me a timeline of four years for this program. I've been with them for a year and a half now and I've been able to settle two debts at this point. I feel comfortable working with them and with the payment plan they set me up with. I talk to their reps periodically and they answer my questions promptly when I call. They look at it right then and there and tell me. They would also call me about the debts that they wanted to work on. If I missed their call, I returned their call and they'd tell me what was going on. Century Support's program has gotten a lot of the bill collectors off of my back and I enjoy working with them.
Mary, Thank you for your positive review and rating! Century and have very knowledgeable employees and it is wonderful to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources for your convenience. We look forward to helping you successfully complete this journey you have partnered with us on to achieve financial freedom.
Reviewed Aug. 11, 2018
Signing up with Century Support Services was really easy and I rarely dealt with them. I dealt with mostly by myself but it was easy to upload any debt collection letters. They update my status at least once a month and it’s iffy but Century was very professional in their dealings with me. I had trouble with the payment plan off and on but Century allowed me to miss a payment here and there and they were glad to do it for me. The program went really well and the debt is almost gone now.
Robert, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had a positive impact for you. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. Again, we appreciate you taking the time to share your experience with us and we will continue our diligent efforts to bring your program to successful completion.
Reviewed Aug. 9, 2018
Century Support's service has been excellent so far. I started out with another company and it turned out to be a nightmare. And then, I got a hold of somebody else and they handed me over to Century Support. They wanted me to have at least $,5000 in debt put down a couple different debts I had. So far, Century has been taking 200 every third Wednesday of the month where they make sure this is moved back to the 25th, so there are no problems about falling on the wrong day. And, that comes out of my social security retirement.
They got a hold of PayPal, knocked them down, and so far, they’ve had three payments maybe at 100 a month. The rest of the money is going towards them, and the other 100 towards the next person who agrees to lesser payments. And so far, it sounded good. The drawback was nobody does anything for nothing. But, I’ll be out of debt approximately up to five years. There might be several sooner and if it does, then they also told me whatever money is left over, I'll get it back. I’m letting Century do their thing, and I’m confident, grateful and happy for what has happened so far. I'm at ease. I get letters still but I just turn around and give the letters to Century like they said, so they’ll contact these other people eventually and tell them that they're handling my case and not to bother me anymore.
I made an arrangement with Discover and dropped them off. So far, it worked out to where Discover and I had a nice long conversation. I pumped up double payments for four months and then they’re gonna go back to have me on my regular little autopay. But they gave me a lower interest rate, which was nice. That worked out on my own without Century even having to bother.
I also told them about the Chase Freedom card because that’s tied in with my bank and I’d rather not mess them up. They’re taking their payments out anyway and eventually, they’ll go away, too. It feels like I got myself in a big rut and I have help. I would definitely recommend Century to somebody else. I am so happy that I finally did something and then on top of it, I’m doing something on my own, too. I’m the type of guy that never wanted to ever file bankruptcy or Chapter 11. Going with Century was one of the best things I did in my life for a long time besides coming to this place. It's costing me 200 a month. But, it’s all going towards my old bills and it’s gonna be the lower interest. I’m gonna save money and I’ll be out of debt.
Reviewed Aug. 8, 2018
I did my research and Century Support Services was number one on the list of reliable debt settlement companies. I signed up for them to take care of my credit card debt. I've been in their program since March and they’ve been really good to me so far. The reps have been very good and helpful. They got three of my debts settled and they’re working on another three of them right now. I've been comfortable in working with the system and I was also fine with the cost of the service. There was no difficulty whatsoever in my communication with Century Support. In fact, I just mailed them a big envelope full of the bills that I’ve been receiving from collection agencies since I make sure that they’re aware of everything. I still worry about all my bills and I hope that I don’t get too far behind, but Century Support has been helping me try to get my financial situation back in order again and I’d recommend them.
Paula, Thank you for your positive review and rating! Our team makes every effort to foster good communication with each of our clients while enrolled on the Century program. It is wonderful to hear that our efforts have had such a positive impact for you. We appreciate you taking the time to register in you MyCentury portal. The portal provides you will access to the specific details of your account, including recent activity updates, pending settlements, and many other resources and is available to you 24 hours a day, 7 days a week for your convenience. The Century team also appreciates you sharing your experience with us and we will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Aug. 3, 2018
There was a time when I lost a lot of hours at work. I was bleeding financially again and Century Support helped me out greatly. I told them that I wanted them to continue what they were doing with the one account that was left. I also told them that they were not getting involved with anybody else because those have already been taken care of by me. And their reps have always been wonderful up until a couple of weeks ago. All of sudden, they sent out the Power of Attorneys on certain accounts even though I did not give them on those accounts. Those accounts didn’t even exist when I signed up with Century.
I got a letter from Capital One, who I’ve been dealing with on my own, and they said they had received information from Century. I will call tomorrow and not authorize it. But I'm annoyed. I don’t need to make phone calls when Century is taking care of stuff the way I want it taken care of. I’m done when I have to start making phone calls to everybody. I don’t know why Century is reaching out to these companies all of a sudden but it’s probably because I only have nine more payments with the one company that’s left. But this was one thing that happened in the last couple of weeks. Up until then, I’ve been happy with Century.
My credit my whole life was about 800 but it got trashed. Century reached out to these people a couple of years ago but they didn’t deal with this kind of a company. Nobody wanted to take the $15 a month that I could give them and I said, “Fine then. You get nothing.” Now, I have the attorneys contacting me all day long. This could have been resolved a year and a half ago though. The only reason anyone is getting paid is so they don’t come after my salary. And since I was able to lease my new car in November, I’m fine. I told them if they come after my salary, the little bit that it is, I will quit work and they would get nothing because they can’t come after my Social Security or my car that’s being leased.
Sandra, Thank you for your positive review and rating! Our representatives strive daily to deliver and excellent customer experience to each and every client on the program. Upon review of your concerns, our records show that Century is currently helping you to resolve your final account enrolled on the program and that there have been no recent communication initiated by Century, written or verbal, with any of the accounts you have previously removed from your program. Our team makes every effort to foster good communication with you, while you are enrolled on the Century program. We have shared your review with our Customer Service department to review further and follow up with you on the concerns mentioned in your review. We will continue our diligent efforts to bring your program to a successful completion.
Reviewed July 25, 2018
I wanted to get rid of my debt. I signed up with Century Support and I’ve had no problems with them. They take $260 a month and everything is almost paid off. I’ll be out of debt by next March. Everyone’s been friendly and kind and I get a monthly e-mail and if I have any problems or questions, I call them.
Matthew, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 24, 2018
While my experience with Century Support has been good, I’m frustrated because they’ve only settled one credit card so far. They also gotta wait for 6 months before the company can write off the debt. I have about 10 credit cards, and they said they could take care of it. Monthly, I send the statements and everything I get from the companies to their fax number. Yet I still keep getting calls and threats from those companies. I've been in the service for about 6 months now and I’d like to get things done as quick as possible. When they’re taking 200 a month out of my checking account, they let me know that they’ve taken money out and what’s left in my account. They do everything by email and sometimes it's twice a week or sometimes twice a month.
Most clients experience collection calls while on the program, even with laws in place to protect consumers from creditor harassment. Being in debt can be a stressful life experience and regular collection calls and potentially harassing communication from creditors only adds to this stress. For this reason, Century has contracted with a national consumer advocacy group, United Consumer Advocacy Network (UCAN), which protects the rights of the people who may fall victim to harassment. Our team makes every effort to foster good communication during your Century program. We will have one of our knowledgeable representatives’ follow up with you to discuss the concerns you’ve mentioned in your review. The MyCentury client portal is also available as an additional resource, providing you access to the details of your account, including recent activity updates, pending settlements and other resources at your convenience – 24 hours a day, 7 days a week.
Reviewed July 20, 2018
The people at Century Support are good. I needed help and their advertisement kept popping up on Facebook so I tried it. So far, the program has been working.
Tammie, Thank you for your positive review and rating! Our representatives strive daily to deliver the highest level of customer experience excellence possible for each of our clients on the program. If you haven’t already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 16, 2018
I had some credit cards and debt. It took me a while to find a debt settlement company that was true. A lot of companies are untrue and some rip you off. They say this and that, but they don’t do it. A friend told me about Century Support Services and I've been with them for three years now. They're doing debt consolidation and settlement for me, and it's great that it is reducing my debt. They settle the accounts that I have and negotiate. They take time and listen to me, and they correct whatever needs to be corrected. They also call about when they'll take the money away and making sure they’re taking the right amount out. I told them to send me a reward letter or a satisfaction letter, letting me know when I’m finished, and that all of them are satisfactory. Century is gonna make my life better because I won’t owe any money. I’m almost gonna be done probably in a year and three months.
Ricky, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time register in your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and any other resources. The portal is also available to you 24 hours a day, 7 days a week for your convenience. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed July 15, 2018
I wanted to consolidate my debts and get them paid off in a hurry. I saw Century Support Services online and I called and gave them all my debt and credit cards. They looked at them and told me I had to have a minimum of $5,000 before they’ll work on it. It was $9,000 so they said that they would do it. They told me it would just be $200 for so many months and that’s all I had to pay in order to sign up with them. That included their services and what they estimated the credit company would settle with. It would have been right at $8,000. But every time we get a settlement, they wanna go up and raise it up.
They now have increased it $65 a month and I started doing that on payment eight so, it is now $265 a month versus $200. But if my debts will be paid off quicker which they told me it would, then that would be fine. They told me how much they were gonna charge me for each one and I was shocked that what I owe them would be $300 for each one they make a settlement on. They didn’t tell me that until the first settlement. I figured that 50% plus what I was adding on it is almost back up the original amount.
And when I asked them when my payoff was, they told me some other department handles that. They didn’t give me enough information and I have a hard time getting them to tell me how much longer I have to pay them all. I’ve been doing it for seven months and I took $1,000 off of one of my creditors so that should take five months away. I should be right at a year already and 12 months have been taken away from the original amount. I’ve been paying a bit long and I’m not going on what they said but on what it should be instead. It better be what they said because I’m not paying them more.
Also, I got six months of no payments to one of my credit reports. It may be on some I have not settled with. But they told me it wouldn’t happen. I was really up to par with all my debts. At that time, I was on time with all my payments. I was paying my minimum payment for four years and there was none behind. I said I’d do it in two or three years, get it over with and don’t have another credit card. The staff has been friendly and I had a good interaction with them. So far, everything else has been great. They notify as soon as they work out a payment arrangement with debtors. I’ve been doing Century's program for seven months and I got the accounts settled for 55% to 60% except for two accounts left. Century Support Services worked hard in making the settlement with the creditors and I would recommend them.
Henry, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury Portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 13, 2018
I was trying to pay off my bills and Century gave me affordable monthly payments. The representatives were very helpful as well. If I could not pay my monthly payment, they tried to extend it to the next month and so forth. Century also consolidated and spoke to my creditors and lowered the amount I had to pay. If you have to pay all five or more creditors, you can never pay it off. It's a real help when you pay it off and I’m nearly finished with Century. I’ll have one more payment and that’s it. The program helped me manage my payment and improve my credit score.
Bernadine, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact for you. Congratulations on successfully completing the journey you have partnered with us on to achieve financial freedom!
Reviewed July 5, 2018
Great help from Jason in getting me put on the right path to not only correct the mistakes I have made but set me up to clear debt fast. I look forward to rebuilding my financial situation and get myself on the path to success.
Cory, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 2, 2018
I had a heart transplant and I was in the hospital for about nine months. I could not work so I couldn’t pay any of my bills and I messed up my credit. When I met with Century, I had spoken to at least two or three other companies and I preferred to go with Century. They seemed honest and they were gonna work it with me. I used to be a mortgage bank rep so I know what to look for once people ask me questions. I felt more comfortable about what the rep from Century was saying.
What got my attention was that they told me very clearly that it was gonna take three to four years for me to finish the program. It was not gonna be easy and they said that my credit was going to go down for a couple of months and then it would take a little time before I get my credit back. My credit was about 700 and now it’s down to 500. And every time I had a question, they answered the phone and my question right away and were honest with me. I’m satisfied with Century and I would recommend them to another person.
Lester, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact for you. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access the specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed June 24, 2018
I'm glad I gave Century Support a shot. Their program worked great, and they dealt with my creditors and I haven't had to deal with any of the phone calls. They've kept me up to date on how the negotiations are going. And If I didn't like a proposal, I would tell them I don't like it and they would ask, "How about this?" Things worked out fine. I just called today and talked to someone there and I'm all done. My debt ruined my credit report and Century helped me considerably. Some of these companies that I owe money to were less than nice. They would frighten me with fraud and they flagged me with interests and fees. And it's a good feeling to get the bills paid up.
Joseph, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you sharing your Century experience with us and congratulations on the successful completion of your program!
Reviewed June 23, 2018
I like the feedback of Century Support Services and I like the way they talk to me. Their program really worked wonderfully. They're about 50% finished with all my debt and I'm ready to get out of debt. Anytime that I've called or needed to add anything or find out anything, they've always known what the answer was. And if they didn't, they get it real quick and I didn't have to hang on very long. They always take care of everything that I need.
I don't have phone calls every day from debt collectors since working with Century. That's a big thing right there. And if I do, I always tell them that I'm working with Century and all they want to know is the phone number. When they call Century, they never call back so I guess they get the right answer they need. I would recommend Century. I'm pleased. I'm trying to get my daughter to do them because she's young and she just needs to go ahead and get out of debt.
Rita, Thank you so much for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 22, 2018
I got myself in a little bit of a mess financially after my divorce and I got a phone call from a gentleman. We got into talking about things and what he could do, how I could be helped and that was how I got into Century Support. I'll complete the program early next year in everything. They just did a settlement yesterday with 57%. I learned that I won't do what I did before like a little kid with her fingers in the cookie jar. But I was offered the help and it sounded good and everything has been going really well and everyone was very polite and professional. I really can't say enough good things about us.
Ann, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to the details of your account, including recent activity updates, pending settlements and many other resources for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 20, 2018
After I lost my wife, I needed to get my financials straightened. A debt settlement service is a good way of doing this and the people from Century Support Services are honest about getting my life straightened away. They sent me some application in and I submitted to them the paperwork and the name of the companies and the account numbers. I knew this would mess up my credit but, in a way, it was already messed up, so it was like taking baby steps and starting my life all over again. But the person, who asked for all these paperwork, helped me out. He spoke to me about it and told me what I have to do. We spoke properly on the phone and their FAQs online answered a lot of things that I needed to find out. I’ve completed the program. Century did an excellent job in my book and I felt very comfortable working with them.
Carole, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed June 16, 2018
It has not been an easy road to travel, Century has been with me every step of the way walking it with me, guiding, answering questions. Most of all is the comfort of knowing you’re not alone. Thank you Century!
Stacy, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed June 16, 2018
I’m very happy with Century Support Services. I first checked them out online and I heard that they have really good reviews and they were around for a while. I got in and I like how they handle everything. They only reach out when they need to, and I like how I make my payment. And then every time I call and I have questions, they always have their answers. So far, I had four debts and they have settled three. I have a big one left. I only have to make that one payment every month and it’s been almost two years now. So, I have saved a lot of money. I am so satisfied with my experience with them that I had my mother enrolled in the program too.
Carole, Thank you so much for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. The Century team, will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 15, 2018
I am very happy with Century. They worked very hard to help me and I am completely satisfied with the service provided. All the employees I dealt with were very helpful and caring. I would recommend this company to everyone. Thank you Century!
Patricia, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury portal. The portal provides you will access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Our team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed June 15, 2018
They have been very helpful. I have already have one settlement and working on more. I hope to be out of debt soon. The chat box people are very helpful and are willing to help when you need answers. They have also helped with creditors calls.
Sheila, Thank you for your positive review and rating! Our Chat representatives are very knowledgeable and we love to hear how well they are doing for our clients. We strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provide you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed June 15, 2018
Century Support is right on top of everything. I was over $11,000 in debt with creditors and also with DentalFirst. I saw Century Support on Facebook and they were recommended by a lady on the Shark Tank. So, I thought that Century Support may help me. I put my name and phone number down and they called me. I liked that they appointed an attorney for me and kept the creditors from calling. I'm not used to going without making a payment and Century said that I'm gonna have to stop making payments. I was paying out over $600 a month trying to keep the minimum paid and I was struggling. But with Century, it was wonderful.
It has taken almost a year, but I'm gonna be out of debt completely by the end of this year. I started with them last year with a small amount. I'm putting in $380 now and they are negotiating with Wells Fargo, which I had a debt of $8,000 and they got it down to $4,000, which I'm very happy with. I'm really excited because I haven't thought that I would ever get out of debt. I'm never getting back in debt either. In August, I'll be done with Wells Fargo and they've already negotiated with DentalFirst, wherein they've gotten the debt down from $1,800 to a $1,000.
The staff at Century Support kept me updated on everything and they would email me and let me know when they'll negotiate. And then I decide if I want to take that negotiation. If I don't, then I tell them and then they would negotiate again. At first, it was hard for me as I had to go without making payments and my money builds up in there. But after I got over that, it was fine. My experience with Century Support has been excellent and I'm very happy with them. I'm gonna celebrate when I get out of debt.
Brenda, Thank you so much for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed June 14, 2018
We had some credit card debt that I wanted to settle and get off our backs. I was on the computer one day and I've seen an advertisement from Century Support Services, and I just contacted them. The woman I spoke with explained everything and we went from there. Their enrollment process was really easy. Their reps are available all the time when I call. Century makes deals on getting our debts paid. They take so much money and pay so much on our debt. They game a 24 months timeline, but it's gonna take a bit longer because February is coming up real quick and I got two big ones that haven't been touched yet and that's worrying me. So far, they have worked on four accounts. Two of them were settled and they're still making payments on two or three of them. Overall, I feel comfortable working with them and they update me every month.
Frank, Thank you for your positive review and rating! Our representatives are very knowledgeable and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updated, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 13, 2018
I was looking online for a company that could help me out. I became disabled and I needed to settle some debt right away. I called one of the big consumer companies and they directed me to Century. The program they signed me up for was a set fee, and was for a certain amount of time. And they were true to their word. They said, “This is what’s gonna happen. You’ll be debt-free in 48 months,” which was fine for me. And they said, “If you pay a little more every month, please do so.” And, so far, I have not paid an extra but they are still on the same schedule.
The only thing is that they have to let your get-go’s into collection and they negotiate with the collection companies, and then I have to rebuild my credit after it’s done. Nevertheless, I’m almost finished. My interactions with their representatives were very positive. They helped me out, guided me through it, basically held my hand through the system. Also, the contact numbers for the lawyer where you send the collection notices to was very easy for me to do. In the beginning, it was rough, but it got a little easier as the debt settled. I’m very happy. It was a good schedule they set up for me, and they were willing to work with you a little bit on your budget.
John, Thank you for your positive review and rating! It’s wonderful to hear how our efforts have had such a positive impact for you. We appreciate you taking the time to register on your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 12, 2018
Century was the first company I ran into when it looked appealing at the time. They worked out a plan that works for me for the most part. It’s been good but when the settlements were being made, I had to add money to what they were originally taking out which would get better in the long run. But in the meantime, it’s making things a little tighter. Otherwise, the program seems to be working out okay. They get their money every month and they made settlements with most of the people.
Their reps I have spoken to have been very helpful. But communication can be improved. Sometimes I’d still like to know a little bit more than what they’re telling me, than what I know without having to go dig up my accounts and finding things out. I didn’t quite fully understand what was going on. I’d like for the whole thing to be taken care of faster in some other fashion but that’s not the way they work. Also, I'd like an occasional update other than, “Here’s your monthly statement.”
William, Thank you for your positive review and rating! Our team makes every effort to foster good communication during your Century program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Every month you deposit/draft a preset amount into your third party account. While your funds are building in this account, Century Negotiators are reviewing your file for the strategic times to contact each of your creditors to negotiate the best settlement opportunities for you. Your review has been shared with our Customer Service team and they will follow up with you and with any questions or concerns you may have about your Century program. Again, we appreciate your feedback and our team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 9, 2018
I was tired of paying all the bills and I wanted to get my debt paid off so I can build my credit back up. Century Support Services have gotten rid of two debts and they’re working on one and one’s gonna be paid in December. So then I’ll have three more to do and that’s it. Their representatives are all really nice and I haven’t had any problems. And if I ask them a question, they answer it. I also have this app that tells me what we have paid and how much we have left. I would recommend Century Support Services.
Janice, Thank you for your positive review and rating! Our representatives are very knowledgeable and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updated, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 2, 2018
Century Support Services is very good. Someone referred me to them, and I've been with them for a couple of years now. They analyzed all the accounts and they gave me one figure to pay, of which I owe a balance up until 2019. There are some that are settled already. Their reps are very professional. They’ve gone out of their way and have been very patient. Sometimes I feel guilty when I’m at work and I’m not able to talk and understand. However, I explained that to them in the beginning. They are very precise and consistent with letting me know before I hang up if there are any other merchants, to let them know which way they could take care of it. In my plan, I’m paying 280, but I wish it was a little lower, like 160. But I had accepted it because I want to try to get it completed as much as possible.
Glenn, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed May 31, 2018
I signed up with Century Support Services to pay off the debt. They help me to negotiate with whoever I have to pay and then they give some to them. I've been in their program for three years now and so far, I've settled a few accounts with them. However, some bills are so high. In fact, some I have to pay $5000. The highest is Financial One and then Capital One. But I have to send a paper for Capital One because it took me to the marshal. Anytime they pay me, Century has taken money, some 10%, out of my card. It’s stressful. I make a mistake and I realize it. What I want Century to do is to trust people. They should open their own card, where we put all the money and then we keep paying the companies. Nonetheless, their reps are good. They talk well to get me to be happy. They are patient and they are really nice. My experience with them was great.
James, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. Century’s goal is to negotiate substantial reductions to the balances on your accounts. We appreciate you taking the time to register on your MyCentury portal. The portal provides you will access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Our team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed May 30, 2018
I had eight to 10 credit cards, and I was paying our rent, electricity and some other necessary things while the rest was going out to pay credit card debt. My wife told me I had too many credit cards and I agreed with her but I didn't know how to get out. I saw an ad online for Freedom Debt Relief, and I called and explained my situation to them. They got me squared away with Century Support, and I've been working with Century since March 1st. They have a specific person who's assigned to my situation and a specific negotiator who works on my situation. Now I have money that's freed up every month. I have been able to pay off two creditors so far and I am extremely happy.
Daniel, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for your clients. We strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed May 21, 2018
I had to go on disability, and I didn't have the money to pay those credit card bills. Century Support explained things to me, told me how it was gonna work and told me what I would have to pay each month in order for them to get up enough money to start settling my debts. And then they set me up online, sent me messages and called me several times. I was leery about everything at first, but I feel pretty comfortable now. I just have one payment come out each month, instead of several. I'm eight months into the program and they've settled three cards already.
Chaddie, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. We will continue our diligent efforts to bring your program to successful completion.
Reviewed May 20, 2018
I was looking to consolidate my loans to be charged with only one interest fee and I came across Century's services. After talking to them and how their actual company works, it was something that I was interested in. I was just severely in debt. Century's program helped me tremendously. I ended up getting into debt again after they helped me and I was even able to give the new debt to Century for them to negotiate which put me in a better position at this time. Their reps were very helpful and very available. I was most impressed with the fact that they could settle my loan for at least 50% or more.
When they negotiate, you pretty much have to decide whether you agree to the settlement or not and they lock you into a date. I’ve asked them if I could change the date so it falls in the middle of my pay period. But they explained to me that it could mess up the settlement agreement. Other than that, I've been extremely satisfied and I'm not even a whole year in. I was concerned at first because they advised me to stop making all payments to the lenders and they would work it out. And they have proven to do that so far. I was close to paying $800 a month before I worked with Century, and now I only pay $158.
Reviewed May 18, 2018
This program is a complete scam. They are there to help you until they get called out for not making smart decisions. I get tons and tons of emails about a debt settlement opportunity (with super high interest), but when I need assistance with my account I can't get a call back to save my life. I had a settlement opportunity and apparently my account representative just "assumed" it was too high and never presented it to me. I am now facing a lawsuit because of the missed opportunity. I have attempted to call the priority team for four days in a row and was told they were "too busy" and they have 4000 clients and only four priority representatives.
They scheduled a time to talk with me two different times and both times no one called me. Talk about a joke. The math just does not add up for this program and I would never ever recommend someone do it. I started in a time of desperation and it was an awful decision on my part. The workers are uninformed and extremely unhelpful. Coming from an educated person, I would highly highly recommend NOT starting this program unless you want to forfeit your money to a company that will not do anything for you. I am in the process of trying to cancel this immediately and will be seeking legal assistance for the missed settlement opportunity that my account rep just thought I couldn't afford. Biggest mistake ever.
Jennifer -- Thank you for taking the time to share your concerns, which we take very seriously. Your review has been shared with our Director of Customer Service and other senior managers, as part of our complaint management system. We make every effort to foster good communication with each of our clients while they are enrolled on the Century program. It’s unfortunate that there was such a breakdown in communication regarding how your program is structured and how settlements are obtained. Our records show that you recently spoke with your advocate, Brianna, to discuss the concerns mentioned in your review. We appreciate the opportunity to speak with you and discuss satisfactory resolutions. At your request, your Century program has been concluded. Our team will remain available to discuss any additional questions you may have regarding your account closure. We thank you again for your valuable feedback, because it helps us improve our customer’s experience.
Reviewed May 18, 2018
I wanted to clear up all my debts and I had heard through my sister, who had a lot more debt than I did, that she had gone through Century Support Services. She was pleased to talk to the gentleman that she initially talked to so that was what got me to go with them. I called and they went through my credit report. They pulled all the accounts that I had with an outstanding balance. They consolidated all the measly little debt that was nickel-and-diming me. It was $7,000 and it was about a year and a half. I signed some paperwork over the internet and then I started paying every month. They would call me every time they had a settlement for me. It was very easy. I highly recommend Century Support Services. They were honest. I was nervous in the beginning so they guided me in the direction that I would be okay. Working with them will hopefully make me a little more debt free and happier in life. I'll be done in August or sooner if we can get more money in.
Kelly, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed May 17, 2018
I wanted to get rid of my bills and Century Support was offered to me on my cellphone so I responded. They help me settle my debts and it works out fine. Century’s reps help me a lot. They are friendly, professional and knowledgeable about the job. Out of the five outstanding bills I have, they finished one bill and there are two bills that they are finishing, so there are two more bills to settle. Their reps would send me email and phone call to call them back if they are gonna settle some of my accounts. So, we’ve been calling or emailing each other back and forth. So far, I feel good working with Century and I could sleep better at night because there is progress about the settlement of my debts.
Amparito, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the phone. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed May 16, 2018
I have a small accounting company and at a point in time, the one client that I had became seriously delinquent in payments to me, so I became delinquent with my credit card companies and sought debt settlement services. Century Support Services called me several times and I kept putting them off. But once I was ready to do something with my debts and they explained to me what the process was and what they were gonna do, it made sense to go with them.
The interactions I've had with the staff at Century have been positive. I just called Customer Service and the rep that answered handled my concern. If not, then they'd refer me to a specific person. Also, Century has a very good website where I can see everything that's going on and I can easily download and scan information that I get from my creditors and put it in the files so they can view it.
I identified the five credit cards for which they were gonna negotiate a settlement for me. I'm paying a fixed, monthly amount and they're gonna use those funds to pay off those credit cards. I was told that they'd wait up to a point where there's a certain amount of money in my account, then they would start negotiating. But if a credit card company contacted me, then they'd deal with the company for settlement.
Based upon where I am now in the program where they've settled one out of five of my credit card accounts, it would be nice for them to give me a periodic update on the status of my other four accounts, but they don't do that. But other than that one negative, Century appeared to be everything that they said they were gonna be. If I call in and complain about that issue, someone there will call me back and talk to me about it. Their response time has been excellent. I was gonna recommend Century Support Services, but I'd explain to people the one negative that I have about their service.
Ronald, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We make every effort to foster good communication with each of our clients. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your accounts, including recent activity updates, pending settlements and many other resources. This information is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed May 12, 2018
A friend of mine went through Century Support Services program and she suggested it to me. In the beginning, I worked with one of their reps named Susan. Then if I had a question or concern, I will call the customer service and speak to any of the reps there. All of them are very helpful and courteous. They took time to explain stuff to let me know and work with me. I’m doing debt consolidation with them and it saves me money and gets rid of the debt faster. Century helped me become more responsible and have a better outlook on keeping on track and not getting carried away using the credit cards. I'm almost finished with the program and should be finished by July.
Patricia, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. Our representatives strive daily to deliver the highest level of customer experience to each client enrolled on the program. Century’s primary objective is to negotiate with your creditors to settle each of your debts for less than the amount you otherwise would owe. We appreciate you taking the time to share your Century experience and we will continue our diligent efforts to bring your program to a successful completion.
Reviewed May 11, 2018
I needed to control my debt and was having a hard time getting approved for a consolidation loan. Century Support Services came as the next best thing and with the information that came out with my search, I went with it. During enrolment, I went in and contacted the relief person and talked to them, provided the information that they were looking for as far as what I wanted to include. They looked at my credit profile as well to see what items could be included in the debt management program. Then it got turned over to Century, and then the account’s being funded on a monthly basis on the 15th. They agreed to take the lowest amount that I was comfortable with and so far, it has worked for me. They said if they came to an agreement with a settlement for one of my debt vendors, they will contact me and let me know if there weren’t enough funds in the account and if I could afford to put more in order to take care of the settlement.
It would be nice to have the same person to deal with on a regular basis who I can talk to about my concerns and see where they are, negotiation-wise. I’ve talked to different people almost every time. It’s managed but it’s call management and no real connectivity as far as a regular assigned representative. But I’m just starting the program and only been here for two months now. But within that two months, we’ve successfully dealt with one settlement already. My program is for four years or sooner, and I can add more to it as I find things in my reports that wasn’t included originally so there's always room for flexibility in it.
I would tell my friends that if they were struggling to make their payments and living paycheck to paycheck, it may take a ding on their credit report and they may have to lose some credit line but it’s worth going through the program if they're paying over $1000 in minimum payments and not getting anywhere. They have to pay a little bit of a fee but it’s worth it to have peace of mind.
Karen, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed May 10, 2018
I was concerned with my medical bills and was looking on the internet to see who had the best ratings among the different debt settlement companies. I then went with Century Support Services. I talked to somebody on the phone and they set me up. They told me everything that would happen and how long it would take. The process was pretty simple. Their reps were always cordial and polite and if I had any questions, they were always able to answer anything. They told me that if I got any correspondence in the mail for any of those medical bills, to just fax it to them and they would take care of it, which they did. I had eight bills and Century took care of them.
Deborah, Thank you for your positive review and rating! We value the partnership we have established with you and our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue our diligent efforts to bring your program to successful completion.
Reviewed May 9, 2018
I was trying to consolidate my credit cards and pay them off. Century Support Services was a little bit more flexible in their draft dates compared to all the others that I talked to. With Century, I can change the draft dates any time I need it. But once I set them, that's it. The reps are all great. They’re very knowledgeable and really helpful. The young lady whom I dealt with on the debt consolidation was really, really nice to me. And from the start, from the first person I talked to all the way up until now, everybody’s really professional. They were able to work with me on the payment and on the paydays. The program has been working and so far, Century has been taking care of the debt settlements. I started the program a couple of months ago and they’ve already settled my second debt.
Century Support Services took a load off of me and has impacted my life tremendously. I haven't checked my credit score but the calls are getting less and I noticed two of my creditors don’t call anymore. And then I know Century paid one of them because they already sent me a thank you letter for making arrangements with them. Century Support Services is wonderful and I’d refer them any day.
Jacqueline, Thank you for your positive review and rating! We value our partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed May 7, 2018
I was Googling on what I can do to get my credit card debts taken care of without ruining my credit and Century Support Services took it and contacted the consumer, and agreed to a lower amount than I actually had credit for. They deleted the late and interest fees and made it to what I owed. I paid them a monthly payment and they consolidated all the credit cards and each one got paid off one-by-one. It was a consistent program. All I had to do is make a payment and they took care of most of it. Then they would have me get on the phone and verify when they were canceling or setting up payment or settling the debt with the company itself. I was always involved, which was awesome.
Their representatives were very good at what they did. And contacting them was easy. They had an online program I enrolled on and I can check the status of my account. Moreover, everyone I talked to always had to talk to their supervisor to make sure they were telling me the proper information and not something that had changed and they didn’t know about. They tell me that they don’t want to give me false information that something ain’t updated yet. Right now, I’m debt-free.
Crystal, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact for you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you sharing your Century experience and offer you our congratulations on successfully completing your Century program and reaching your goal of financial freedom!
Reviewed May 6, 2018
The Century Support program was just like another bank that was holding some money, which I had to pay off eventually through their fee. But they never told me upfront what the fee was. Also, it was a headache waiting for the progress. There was an account to go online, but I was moving around a lot and the only time I would hear from them is when I would call to see where I was standing and how much I had yet to pay. They would put me on hold, ask for my name and address, then they would come back and let me know where I stood. It would be nice to get at least a text saying my progress. Other than that, I’ve had one account closed up and I have one more to go. And I’ll be stopping my monthly payment because I'll be paid off in June. Also, I was able to take care of one of my accounts and after what I learned, I could have paid it off myself without going to a third party.
Rodney, We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with our Director of Customer Service and other senior managers, as part of our complaint management system. We acknowledge that there may have been a gap in communication regarding Century's earned settlement fees. Our team makes every effort to foster good communications with you during your Century program. Our Senior Customer Advocate, Katelyn, has initiated an internal review of your concerns and upon completion of this review, she has reached out to discuss all possible solutions. Our records show that you spoke with Katelyn this week and she was able to address your concerns with Century's earned settlement fees and your program. Katelyn has also committed to following up with you again next month in order to assist you with making arrangements towards completing your program ahead of your estimated program length. We thank you again for sharing your feedback and providing us the opportunity to address the concerns mentioned in your review and any other questions that may have come up during our conversation regarding your Century Program.
Reviewed May 5, 2018
Century Support Services is a rip off. Once they settle a debt they charge a 25% fee based on the original debt amount. Once you finish paying off the negotiated credit card debt and add their 25% fee you're at the same amount you originally owed. I withdrew after I settled 1 account using them. I personally contacted my other two credit companies and negotiated and settled reaching a better deal without the 25% fee. If you cannot pay your credit cards, call them directly. They will work with you!
Our Senior Customer Advocate, Katelyn, has initiated an internal review of your concerns and upon completion of this review, she has reached out to discuss all possible solutions. Our top goal is to save you money by negotiating a favorable settlement with your creditors for less than the balance owed, which is much better than making the minimum payments over the next 20 to 30 years.
With debt settlement, we work towards reducing the principle balances that you owe, along with any interest and fees that you may accumulate during the program. Always keeping in mind that both the settlement amount and the earned settlement fee are all paid from the accumulated funds in your dedicated reserves account. Century does not process any earned settlement fees until we have successfully negotiated a debt, it is authorized by you and a first payment has been made towards that debt.
Katelyn will continue to follow up with you and work on all possible solutions regarding your program. Thank you again for sharing your feedback and we encourage you to give her a call so that we may have the opportunity to address the concerns mentioned in your review and any other questions you may have concerning your Century program.
Reviewed May 5, 2018
I was battling credit card problems and Century was the first that I was able to contact. Their support and services were very professional, very knowledgeable, and helped me out the way I was expecting so I was satisfied. I helped me with debt settlement and negotiation with credit card companies. They also had the United Consumer Advocacy Network, which was basically a legal team that helped me out if the company was getting in touch with me too much, like harassing me with phone calls. I'm almost done with the process and waiting for one more credit card.
Century gave me a plan that worked great for me. When I needed to do something, they gave me step-by-step, easy-to-follow instructions. And when they saw an opportunity to help me out, they took care of it and jumped right in there. I totally feel that while they are a business and I’m sure they had some profit out of it, they are looking out for me. So far, four of my five credit cards has been very successful. I also like their reps' professionalism. If I call in, I get quick, good and accurate answers.
However, their legal team and their customer service team did not communicate effectively. They could improve that because sometimes I’d tell the customer support team that, “No. The legal team helped me out on that. I’m all set there.” And their customer service would say, “Oh, okay. Maybe we should walk across the building and talk to our legal team because we didn’t get that message.” Other than that, working with them has been a big help. It saved me several thousands of dollars. If anyone is in a situation that matches Century Support Services, I’d refer them.
Daniel, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert staff, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed May 4, 2018
I wind up having very expensive out-of-pocket prescription drugs and realized I was gonna be defaulting on my payments because of the out-of-pocket expenses so I went online. Century came up and I went with them when someone answered the phone immediately when I called. All the staff I spoke to at any time answered my questions. If they didn’t know the answer, they transferred me to somebody that did. Their reps wanted to know who I owed money to, why I sought out a debt settlement company and if I was late with my payments. During the process, they were informative and explained what their role and my role was. I'm impressed with their professionalism. They have their ducks in a row no matter who I spoke to at what level, from the person answering the phone all the way up to the negotiators.
They settled and negotiated my settlements for the three cards of three credit card companies that I have accounts with. They were able to settle one for more than 50%, and then they settled Barclays at 54% which was the highest one. I’m still in the process and I have four more payments in that. I understand that there are time factors and that I’m not the only person that got this problem that’s working with Century. But it just seemed like a long time went before I heard anything from the time I started the program. I’ve been in the program for ten months and I was antsy about the wait. They just settled a settlement amount with Barclays and I have nine months with that and I’ll be done.
But there was a point in the process when Barclays made a settlement offer of $1,300, and I was very diligent scanning and sending all my invoices, letters, threats, and all of that good stuff to Century the day I got it and nothing ever came of that until the final settlement of $3,100. It left a bad taste in my mouth ‘cause it went on forever. The only thing I can contribute it to was that they probably wanted a lump sum instead of payments because of the time I wasn’t paying my monthly debit that they were taking from my account was to pay for other settlements that Century had already negotiated. Other than that, working with them gave me peace of mind and I really like when the creditors stopped calling. I followed Century’s instructions and they stopped. Overall, my experience with them was pretty good. Go with them.
Madeline, Thank you for your positive review and rating! Our representatives strive daily to provide the highest level of customer experience possible. We make every effort to foster good communication with you while you are enrolled in your Century program. Century usually contacts your creditors once we are prepared to begin negotiations. The actual negotiation activity is typically very limited until you have saved up enough in your settlement account, for us to make reasonable offers on your accounts. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The MyCentury portal is available to you 24 hours a day, 7 days a week for your convenience. We will continue our diligent efforts to bring your program to successful completion.
Century Support Services Company Information
- Company Name:
- Century Support Services, LLC
- Company Type:
- Private
- Year Founded:
- 2012
- Address:
- 2000 Commerce Loop, Ste. 2111
- City:
- N. Huntingdon
- State/Province:
- PA
- Postal Code:
- 15642
- Country:
- United States
- Website:
- www.centuryss.com
