Century Support Services Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Century Support Services
Century Support Services is a debt settlement company based in Pennsylvania. The company focuses on helping consumers resolve unsecured debt through negotiated settlements with creditors. Customers can manage their accounts through an online portal. Century Support Services operates in most U.S. states, though availability may be limited in certain locations.
- Accredited by the American Association for Debt Resolution (AADR) and employs certified debt specialists
- Dedicated representative for each client
- Free initial consultation
- Only offers debt settlement services
- Not available in all states
- Fees can be high
Century Support Services Reviews
Filter by Rating
- (654)
- (118)
- (41)
- (22)
- (33)
Popular Mentions
- 4,881,224 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,881,224 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 31, 2018
I had credit card debt and somebody from Century Support Services had called. I told them what my problem was and I liked what they said, so I went with them. Enrolling in their program was easy for me. I can call them any time and they call me or they notify me online if a settlement has gone through or if they’ve talked to a creditor. I feel good working with Century. If a problem comes up and I couldn’t make the payment on that date, they are very well to work with me and take it out when I ask them to. They’ve been very good about that and they've told me the truth.
Century has already settled about four credit cards. All those bills were calling me every 20 minutes a day and the program has stopped the calls. When you’re in debt, it’s a burden on your shoulders and Century has lifted some of that burden. They have good customer service. They’re helpful and they’re good listeners. I’ve been satisfied with them so far and I’d recommend them to someone else.
Hazel - Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. If you haven’t already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom. Through our portal and our experienced representatives, we will continue our efforts to achieve your goal of financial freedom. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Dec. 30, 2018
My credit score was so low and I felt like I needed help to raise it. Initially, I applied at Lexington Law and I didn't like them. I decided to try Century thereafter. Their reps said that they were gonna pay off my little accounts first and they seem to be listening to me. They're taking money out of my account every month and they said that they've gotten rid of a couple of my debts since. However, my credit score went up a minute and now, it has dropped back down and I don't know what's going on. Century is holding some money because they don't have enough for month to month to pay up all the little settlements they made. The process has been a lot slower than I thought it was gonna be.
When I first began the process, the rep was right with me. But then, when I switched to Century, it seemed like it's a little vague. They want to help and when I call in, they say, “Well, if you get anything, fax it to us.” There was a time when somebody sent me a letter telling me that they were gonna sue me but Century told me to just fax them that information. However, being in a car accident not too long ago, I’m just getting popping around. So, it’s hard for me to get the information to them.
Instead of holding the money, Century should go ahead and give it to the company once they make a settlement with them if they’re trying to pay the whole thing off. Companies would usually take payments. Also, they should keep me more notified on what they’re doing. However, they don't pay payments to the settlements and instead, they wait 'til they get enough money to pay off a particular settlement. If people can afford Century's services, they should put down more so that they can get their settlements sooner. Nevertheless, I felt like it was a load taken off of me when I talked to them and how they said they would handle everything. Though the creditors are kind of harassing me and I don't even answer the phone now as a result, Century said they will handle my problems. I have confidence that they will.
Renee -Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Settlements can happen at any time during the program, and will depend on the amount of monthly savings, the number of accounts enrolled, and the balances of the accounts. You are making tremendous progress on your program at this time, and we appreciate you sharing your Century experience! As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 29, 2018
Working with Century Support has been a very hassle-free way to get rid of debt. Their service is invaluable and they have been very professional. We were referred to them through a company called World Financial Group after my husband reached out to the company due to financial issues stemming from law school loans that we couldn’t pay. So, we got with Century as a debt consolidation type of a situation and we’re fairly new into the 41-month program, but so far, it’s been great. We submitted an application with all of our debt with statements then Century gave us an estimate of what it would cost to satisfy the loans and credit debt that we had including what it would cost for their service, and we set up a monthly payment amount.
It’s cool because they give us the option of utilizing text and emails to get notifications of whenever they negotiated a paydown amount. And then they tell us exactly how much it’s gonna cost us to pay it off to the creditor, and then how much that’ll cost us for their service of getting it worked out. And as long as we continue to pay the monthly amount into the account, it builds up the amount on our account that they can utilize to pay off these debts every month. And it’s been an easy process so far. We haven’t negotiated all of the accounts down yet, but we’ve got two or three of them that are in payment plan now. One of the accounts that they’ve already negotiated was at a 45% reduction and the other was a 50% reduction. So, it’s an excellent situation.
Then any time I’ve had a question, there has always been somebody to answer. It’s really convenient to be able to utilize the text messaging system. I believe they’ve also been calling but the problem is that I get a lot of calls from numbers that I don’t know because of the creditors that I have. So, I don’t answer a lot of the calls. But I see messages if they’ve left something, and there’s a lot of reminder emails too. Being a manager in a law firm with five offices, I have little time to deal with this stuff. And for me, the convenience of having somebody else do the negotiating, and then once it’s all said and done and paid off, then the service of them going in and cleaning up our credit report is invaluable. It’s worth the money that I’m paying to Century to get it done for me.
Serena -Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury client portal, which provides you access to specific details of your account, including recent activity updates, pending settlements, and many other resources. As a reminder, the MyCentury portal provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our “Get Answers” page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 28, 2018
With credit card debt, I sought out Century Support Services and solve one credit card. They were the one that I picked based upon what they told me. In the beginning, it impressed me by what I was told. They said my deal was $200 a month and they would settle my debts at up to 60% off. I signed the contract and I was in. They said I take out a loan, and then they’ll pay all the debts off with a loan that I take from them or from their partner. But then, I'm still back to 29% interest paying back a loan, so I don't understand the process.
They keep pushing me for more money. Every time they contact me, they ask if I can put an extra 70 in. If I can put an extra 70 in, I will not need them. I don't' know what's happening there. I'm looking at the costs and the fees, and the fees are pretty high in some cases, to 25%. This is something that wasn't all explained in the beginning. I keep getting letters and emails from them about trying this and that. I thought it was a situation where I pay and they solve the problem.
When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. The ability of our team to negotiate your debt is largely dependent on monthly funds available in your program. The funds you deposit every month are the fuel that powers your program. At times, will contact you for additional funds to expedite a settlement opportunity on your behalf. You are not required to make any additional deposits but adding money to your dedicated account may allow you to take advantage of a better settlement...quicker!
We have also reviewed your concerns regarding the accelerated program with the New Credit America loan option. This is an opportunity for clients to complete their debt settlement program within an accelerated time frame, in an effort to help get you back into the credit mainstream. This option was presented to you and you are not required to take advantage of it. Century will continue our diligent efforts to bring your program to successful completion within the original debt settlement program you enrolled in.
Century takes your concerns very seriously and has shared your review with one of our Senior Customer Advocates, Leah. She has made several attempts to follow up with you to discuss your concerns but has been unsuccessful in reaching you over the phone or through email.
As a reminder, we invite you to log into your MyCentury client portal, which provides you with 24/7 access to your specific account details such as recent activity updated, pending settlement offers, and more! While logged in, please be sure to check out our GetAnswers page to review some of our most Frequently Asked Questions. And if you haven't tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. Thank you for taking the time to share your concerns with our team.
Reviewed Dec. 27, 2018
The rep from Century Support told me that they could negotiate my payback to the credit company 75%. They've done two of my credit cards. When he first signed me up, he said they would never ask me for any more money, but a couple of times, they asked me to go up $10 so they could negotiate with the credit company. They settled, but I'm paying way less than what I would be paying them through my payment that I give them twice a month. My money is kept on a bank and they get the payments from that to pay out to this credit card company.
The rep also told me it would take two years but March of next year it would be three. He said I will stay in the program until all my debts are settled. He was honest and he wasn't pushy, making it seem like I gotta do it right then. Some of them could scare you but he was nice. He listened to what I gotta say, and he explained the program to me. I like the way he came off to me. The company has been doing me good. I like it. I call Joanne, from Century, if I get a letter from a company to see where I'm at with them. I had seven accounts and only two of them went to collections. So now Century is dealing with the collection company.
Mona, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey that you have partnered with us on to achieve financial freedom.
Reviewed Dec. 24, 2018
I couldn’t get caught up with my finances and paying my debts was gonna take forever. The interest was so high that I’d be paying double of what the loan amount was. I started about two months ago with Century and everything is well. I get e-mails from them all the time saying what’s going on with the process, which I appreciate. I'm very comfortable with their team. With Century, there is a little more money in my pocket which is always helpful.
Michael, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 15, 2018
My worst mistake is to have dealt with my debts with this company!!! The first person I spoke with, told me not to worry about, them taking care all debts, and said that I would pay less than I should, but to proceed I have to sign something like a contract and/or an authorization... I was offered to pay $200.00 X 48 months, and more or less by that time I would have paid all or should very little. After that another person call me to said in order to accept a settlement with ONLY ONE of my debts I have to Paid for one year instead of paying $200 would be $300...
Well I have 5 months in the program, paying dutifully and the worst thing I have 2 lawsuits in court. And few days ago a representative call to tell me so they can not negotiate with one of my debts, because I do not have enough funds with Century for them to negotiate but if I wanted to go to court and ask the judge to give me more time to start paying another one of my debs, to ask for something like a year more??? Then a numbers of question come to me: My debts are 7 credit cards so I have to wait for one by one sue me? If I paying $300 dollars for just one debt in one year, how long will take me to pay the other 6 debts? I am paying this company to solve what they promised about my debts or I paying to this company but I have to solve my own debts?
Jose - We appreciate you taking the time to share your concerns about your program, which we take very seriously. We see that Leah, your Client Advocate, recently spoke with you regarding your concerns. During your conversation with Leah, she was able to further explain many areas of your program including how your estimated program length is determined, how the negotiation process works, and the benefits of contributing additional program funds to expedite your overall program completion.
Our records show that Leah was also able to provide you with options for resolving your Priority (legal) account and that you now have a better understanding of how your Century program works for you.
Our goal is to review our settlement strategies with our clients at the start of the program during the Welcome onboarding call. We appreciate the opportunity to further discuss this and your next steps toward better financial health.
As a reminder, we invite you to log into your MyCentury client portal, which provides you with 24/7 access to your specific account details such as recent activity updates, pending settlement offers, and more! While logged in, please be sure to check out our 'GetAnswers' page to review some of our most Frequently Asked Questions. And if you haven’t tried using our Live Chat feature yet, our knowledgeable representatives are available to answer your program questions both in the client portal and on our website. Try it out today!
Reviewed Dec. 15, 2018
I had a real tough point when I had to take out a real sudden loan and it just changed my whole world. Suddenly, I couldn’t handle any of my expenses. I was already getting some credit card debt and I really wanted to fix it. I wanted to get ahead of it somehow, but I had to take out a loan. I took it out from one of these extremely high-interest places, which I say is the root of the whole problem. I first saw Century Support Services online and I’m really leery about taking things off the internet if I’m not sure of them. But from the moment it started with Century, I was treated really well. The customer service is great and they were very patient and very helpful. And I felt I had no other choice. I don’t wanna be in trouble for the next 10 years. I just got myself gradually in a little bit of trouble and their company has really helped me.
I’ve got a few concerns. I’m having trouble with the technology and stuff. I have a lot of things I wanna send. I wanna send the rest of those accounts so I know what’s going on. I just got a new tablet and I’m trying to communicate and figure out what’s going on. Everything’s a delay right now. But other than that, I’ve been very pleased with everything. Everybody has been really decent about notifying me of what’s going on and they’re settling my debts. This month, they’re doing a much higher payment which is really hurting, but I can get through it. I’m determined to stick to that and not change any of the formats of the resolution. I want it to go as smoothly as it can and not giving up on maybe making some extra income and resolving it quicker.
The first person who helped me, Stacy, sounded like I was talking to the next-door neighbor. She was very down to earth, very logical, and matter of fact about things. I felt, immediately, that I could talk to her and trust her with this. It just surprised me because there’s so much going on in this technology now with a lot of scams and a lot of things that people are trying to get sharp about and not let happen to them. Century was the opposite of all these. They’ve been helpful. They’ve been walking me through how easy it is to do things. I can fax or I can email my copies to them, the statements and things like that. If I have a question, they’re always agreeable. Also, they’re always willing to listen if I have a concern. They help me through it step-by-step. I feel a great relief working with them. I’m not nearly as stressed and it’s helped me. That’s huge.
We were traveling here in a motorhome and we got stalled on the side of the road. We’ve got a $5,000 repair bill because of just the mechanics of the motorhome. We had to go get that yet and figure out how we were gonna do it. But having Century taking care of this stuff on my finances and just doing the monthly payment right now, it’s kinda keeping things safe and holding that part of it. It’s a relief to know I don’t have to look at the whole overwhelming picture because I’m just putting it in their hands. There’s just a lot of day to day stresses and that’s one that Century has at least made me feel relieved about, taking it off my mind. I would recommend it to anyone that shared with me that they’re trying to find a resolution to their debt problems.
Gayle, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with each of our clients, and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our effort to help you achieve your goal of financial freedom.
Reviewed Dec. 10, 2018
A rep called me after I put my name and a telephone number on one of those things that popped up on my phone asking if I needed help with my debt. He said that they do business with Century. He filled out a thing and I got hooked up with Century Support Services. They emailed me some contracts to sign. I signed them and I sent them back to them. Century has taken care of six accounts that I had. They charged me upfront for whatever they settled and I give them what I can afford a month. I give them $200 a month and so far, I've settled one account and I'm one payment away of settling the second one. If I need to change the dates that I have the money taken out, I call them ahead of time. They've been really good about helping me. At first, I was a little nervous working with them, but so far, it has worked out fine.
I talk to a different person every time and I usually have to reach out to them. They should at least contact me a bit more than they do. For example, when the last account was settled, I had to call them and ask what the next one on the list was and what we were gonna do about it. They went over everything and said that they would get me with the person that does the settling. They should be a bit more on the ball with me and let me know what's going on.
They said it usually takes anywhere from 12 months to 24 months to finish everything. My credit has dropped even lower than it was when I was struggling to pay the dues that I had. But I trust in its process that it will be better when it is all done. I would recommend Century. When I call, they are very helpful and they tell me to call if I need anything. They have never given me a problem about anything and they have been very responsive to whatever I ask them to do.
Alice, Thank you for your positive review and rating! Our representatives strive daily to deliver an excelled customer experience to each and every client on the program. Century fosters good communication with each of our clients enrolled on the program, and provide various ways to relay program updates. We appreciate you taking the time to register on your MyCentury client portal which provides you with access to your specific account details, including recent activity updates, pending settlements, and many other resources. While logged on, be sure to check out our “Get Answers" page to view some of our most Frequently Asked Questions. Our knowledgeable Live Chat representatives are available, should you require additional assistance. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 9, 2018
I've got major doctor bills from cancer so I’m overwhelmed with all the bills and everything I have. When I talked to Century, they seemed very good at what they do. They were also all very professional. They explained very well on things that I had questions on so I understand what they’re doing. And so far, everything has been done exactly according to what they told me was gonna happen. They would speak with my creditors and try to settle my loans on my credit cards, and I pay them a monthly fee of whatever they want. It takes time but they had also explained to me why. They also keep me well-informed with everything that’s going on. Every month, they send me a statement showing what they’re doing and it’s very good. They know what they’re doing and that’s what matters to me. So far, the program has helped me so I can buy groceries. I’m getting some help and if you have a good reason to use them, they can help you out too.
Bert, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the opportunity to register on the MyCentury Client Portal, which provides you access to specific account details, pending settlements, and many other resources. The portal is available 24 hours a day, 7 days a week for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Dec. 5, 2018
The credit cards are just getting too big for me to maintain. I needed help in getting them paid off. I saw Century and it sounds like a good organization that would cooperate with me. They are getting the debts reduced before we start paying for them. The application process was easy and they called me when they've talked and gotten an answer for a settlement. So far Century helped me get rid of some debt and that's so important.
Deanna, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Dec. 4, 2018
I wanted to pay my debts as fast as possible so I got Century for a three-year consolidation program and it's going on for a year. They answered all my questions and I got their alert on my phone. I ain't get no more bills in mail. They call me up and tell me that certain credit cards have been paid off. I don't worry about my bills no more. I just give them $200 every month until the bill is paid off, which is no problem. The more money they get, the quicker I'm out of debt. And if I had like $4,000 to give them, I'd be completely out of debt. Century is the best.
Mark, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the opportunity to register on the MyCentury Client Portal, which provides you access to specific account details, pending settlements, and many other resources. The portal is available 24 hours a day, 7 days a week for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Dec. 1, 2018
The rep that I've talked to at Century Support Services has been fine. She explained for me every time I called them. The program has been good, but they should make it faster and make a settlement with my creditor so that they would not call me every now and then. But so far, I'd recommend them.
Maria, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well we are doing for clients. Settlements can happen at any time and will vary greatly and depends on your monthly savings, the number of creditors you have enrolled, and the balance of each individual account. Century usually contacts your creditors once we are prepared to begin negotiations. The actual negotiation activity is typically very limited until you have saved up enough in your settlement account, for us to make reasonable offers to your creditors. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Nov. 27, 2018
I had gotten myself into a bad spot where I ended up spending way too much money when I moved. I went with Century Support as it was the first debt settlement service that I saw, and I’m very grateful because they are wonderful. I have three credit cards that needed to be paid off. I put money into an account, and they see which ones have offered and when I can make an offer and pay off a debt. It has only been six months since I’ve started the process and I’m getting one paid off, which should be done in February.
Working with Century Support is getting me out of a hole. I called with a concern and before I ended up the call, I got the answer and I feel good. The reps who I’ve talked to were absolutely wonderful. They always made sure of everything. It was a bad thing to go through and I still feel stupid but they had made it possible for me to still hold my head up. I am so thankful I found Century Support Services. I don’t know what I would’ve done without them.
Rebecca, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with each of our clients, and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our effort to help you achieve your goal of financial freedom.
Reviewed Nov. 25, 2018
Century Support Services has been awesome. They have been very good at answering my questions and very quick at responding if I call. They have a program that provides for me and they did a great job. They have given me a timeline and we’re on course. It looks good. They’re very supportive and have constantly kept me informed of what’s going on. It’s been a great experience to know that somebody is that attentive. It’s gonna make at the end of the next year and it should be all squared away. I’m excited about it and I would highly recommend them.
Tina, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the opportunity to register on the MyCentury Client Portal, which provides you access to specific account details, pending settlements, and many other resources. The portal is available 24 hours a day, 7 days a week for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Nov. 24, 2018
I’m going through a hardship right now. I went through debt relief services and they threw me to Century Support Services, but the program has been doing too terrible. Century has already paid one of the cards, but I wanted them to pay Diamond Credit first and a Ford vehicle that I have already turned in. The vehicle had damages which weren’t done by me, it was done by a tow truck from a police department and they never wanted to fix it.
My first payment with Century was at the end of August and I have to pay $200 a month, which is $100 every two weeks, and they take it out of my account. The Century Support Services representative, Jeff, that helped me was decent and worked well. He said that my credit will be clean between two and two years and a half. However, he said I had to owe more than $5,000. I said that I was through with what I was paying for my credit cards, but he said that the only way they could take me was if I had more than $5,000 to $8,000. So, I added three credit cards and they have already been paying those, and the creditors have stopped calling me. The Century Support Services have been good and concerned.
Norma, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven’t had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Nov. 21, 2018
We got in over our heads with the credit cards, and we were trying to get caught up. Century was rated one of the top companies to handle this. They're helping us with debt consolidation and we've paid several cards off. We've been in their program for almost a year now and they've all been super and answered questions. They do a great job and I only have another year left to finish the program. But I wish I'd get an app, so I can do it on the phone instead of trying to go through the internet.
Steve, Thank you for your positive review and rating! Century has very knowledgeable employees, and we love to hear how well we are doing for clients. In addition to our expert representatives, we also have the MyCentury portal, which accessible through your mobile device. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Our team is working hard to provide our clients with various ways to access their account information. We appreciate you sharing your suggestion and we will be sure to share this with our team. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Nov. 20, 2018
We have been with them 13 months and completely settled one acct; halfway thru a second and almost ready to work on 3rd and Final debt. Couldn't be more pleased with this Co and the progress. Thanks CSS.
Harriet, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century Team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Nov. 20, 2018
I was in a financial bind, and when I talked to one of the Century's representatives, she gave me some good information. I went on their settlement program to help me pay off some bills and credit cards. The program has been working out fine so far. They have settled two credit cards, and they come along good. They got all my bills consolidated and the amount per month that I had to pay made me really impressed with them. Everybody’s got their time doing everything. I had to patiently wait. I've been pretty comfortable working with them. It has impacted my life a whole lot and I don't overload myself with bills that I cannot afford in case of hardships like I fell into. Century relieved a whole lot of stress and I'm very satisfied with them.
Linda, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the opportunity to register on the MyCentury Client Portal, which provides you access to specific account details, pending settlements, and many other resources. The portal is available 24 hours a day, 7 days a week for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Nov. 11, 2018
Century Support Services is helping me with some debt consolidation and getting things taken care of. Among the other debt settlement companies that I talked to, they seem more knowledgeable and helpful. They’re doing everything that they said they would do. And I know after reading everything Century could notify the creditors because they constantly call on Sunday mornings before I go to church which is terrible. However, their slow process concerns me. I understand the reason why it is slow but it is a little slow.
But I like working with them. Their reps are very kind and understanding. It really helped a lot to know somebody understands. They have answered all the questions that I can ask. They gave the number where I could call to speak to someone at all time if I have a question. They also call back to check up and see how things are going. Since working with them, I'm getting some relief because I know that I won’t ever gonna be paying a lot as three years were cut down to half of it. I would tell my friends to give Century Support Services a call if they need help. It can help them.
Laquita, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. The first settlement can happen as soon as 2-4 months after enrolling on the Century program. Our records show that you are making great progress with your program and you have obtained your first settlement! Century usually contacts your creditors once we are prepared to begin negotiations. We do not contact each of your creditors immediately, as we have found some creditors may accelerate their collection attempts when they learn a client is enrolled in a debt settlement program. We appreciate you taking the time to register in your MyCentury client Portal. The portal provides you with access to specific details of your account, including recent activity updates, pending settlements, and many other resources. As always, if you ever have any concerns about your Century program, please be sure to contact our Customer Service department or reach out to one of our experienced Customer Service Representatives through our online live chat feature. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Nov. 1, 2018
I had to turn in my credit cards and pay them off and Century Support was recommended. They were supposedly rated number one. The program they provided was good and it was different than I thought. Years ago, I paid my debts off with a different service where they took all the credit cards, and made all the settlements, and paid them off. Each month, they paid a little bit of what they took out. But with Century, they get a settlement amount, and then they take it out of what payment I make and pay one thing off at a time. But I like it. They explained completely how the process works, such with the settlement now we’re going through. They have a settlement where we have to do a conference call and we do a conference call. They make sure they answer everything I ask and they do it in a way where I can understand. They’re not trying to hide anything and their quality of service is excellent.
I had a good experience with their reps. Anything I needed to know, I called them and they took care of it right then. The original man I spoke with, Brandon, was very helpful. He tried to make it as easy as possible for me. Century Support's program has given me peace of mind knowing that my cards are being taken care of. Most of my cards are being paid and they’re making settlements with the other one. Working with them was very comfortable, and it has taken a lot of stress out of my life.
Eva, Thank you for your positive review and rating! It is wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the details of your account, including recent activity updates, pending settlements, and many other resources. Additionally, our experienced Customer Service staff is available on our live chat option if you have any questions about your Century program. We will continue our efforts to help you achieve your goal of financial freedom.
Reviewed Oct. 29, 2018
I had Lexington Law before, then I saw something about Century Support Services. My advisor said it would take seven years to complete the program if I kept going the same way I was going. I have been with them for about a year now and it feels great to start settling debts with them. Everybody that I spoke to was nice and I never had a problem. The reps send me an email twice a month or less to let me know what's going on and I just call back and text with them eventually. They explained to me that the program takes time and they wanted time to let the settlement to start happening.
For example, a credit card company like Chase would take 90 days to get their money. After that, Century can take over and do what they have to do. Once I started working with Century Support Services, they took care of all the credit card companies and they stopped all the phone calls from the other companies, so no one called me anymore. They also set me up with a good payment plan.
Reviewed Oct. 28, 2018
Being in debt up to my eyeballs, I enrolled in a debt repayment program with Century Support as they were quick to respond, and because I felt very comfortable with my initial conversation with them. I've had a very positive experience with their reps, who have been super polite, helpful and upfront. Plus, my rep is a very knowledgeable guy. I'm very comfortable working with them. I pay them money and they negotiate with the other organizations. They do a nice job, they send me information and they help make my debt payments within my means. They’ve worked with the creditor to require $10 more a month, but they were open and straightforward with it. This experience has made me take a step back and realize what not to do. This program is beneficial as I’m not living above my means anymore.
Reviewed Oct. 25, 2018
Century Support and I negotiated on a program I could go along with. I gave them my account numbers and agreed to go along with their debt settlement policy. It was a very easy process. They gave me a timeline on how long it would take to settle the debt. I'm still in their program and thus far, they've done a really good settlement for me with PayPal and Chase. Also, their reps have been very easy to work with. Though I always have access to my account, they send me a message every couple of weeks. Century Support has been doing what they said they would do.
LaVerne, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Our team makes every effort to foster good communication with each one of our clients. We will continue our diligent efforts to bring your program to a successful completion.
Reviewed Oct. 15, 2018
I signed up with CSS. Advised that they would reduce my debt and over a shorter period of time. Keep in mind prior to inquiring and starting my program with them none of my debt was in a negative state. I was advised to let my credit cards get charged off in order for the program to work, so I did. 9 months later here I am. Credit reflects more negatively than when I started the program and it shows a $0 balance on the credit report with the words "CHARGED OFF." At this point there is no point in a $0 balance if it reflects Charged off bc your credit will be greatly impacted negatively. Spoke to CSS today to explain these are not the results I was told I would get and was advised, "We ensure debt reduction and your credit may take a hit in the process!" Whoa. If you would have told me this in this particular language prior to starting this silly program I would have said, "No thanks. Be Well."
Shala, We take client feedback very seriously and appreciate you taking the time to share your concerns. Our records show that you recently spoke with your Advocate, Brianna, and she was able to positively address the concerns mentioned in your review.
When you enrolled in your debt settlement program, a plan was created for you to meet specific goals over an estimated time. The Century program was designed to help you work towards financial freedom. Because of your commitment to these goals, you had successfully completed your program in just 12 months.
Our team appreciates the opportunity to have been of service to you and we thank you for taking the time to speak with Brianna about your concerns. Congratulations on successfully completing your program and we wish you the best of luck in your future endeavors.
Reviewed Oct. 12, 2018
I went online and I found Freedom Debt Relief Program. I spoke with a man there and he recommended Century and they worked with me on it. At the time that I made the agreement, I paid them $200 a month. I had so many expenses such as my health coverage and I have to pay for all my stuff. Then, I just had heart surgery, so now I have hospital co-pays. I wanna pay them but I only get $1,145 a month. If I have $300 for the month left and Century takes $200, I’m left with $100 for food and necessities. I’m not in a very good situation and it hasn’t been easy.
The reps were very good and they tried to understand my situation. Whenever I call, there is no problem in any way and I’m happy with them. If I had to choose anyone to help me with a problem that I’m having right now, I would choose them but I wish there was a way that I could lower my bill until I was caught up. They did that for me until December just so I get caught up on my medical stuff.
Susan, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to the specific details of your program, including recent activity updates, pending settlements, and many other resources. One of our newest features, available on the portal, is Century’s live chat option. Our very knowledgeable representatives are standing by and ready to assist you with any questions you may have about your program. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Oct. 9, 2018
I reached out to Century Support and they sounded like they give me more options to pay my debts. They made me feel more comfortable too. Everybody is so nice. When I talk to them, they treat me like a person and not like a number. I talk to whoever is available and they always get into my case. Whatever question I have, they answer it in the best manner they have. I’m about done in the process being in the program for about two years now, and Century Support gives me a lot of confidence. They deal with all the people who call to harass me and that made me feel better.
Ramon, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to the specific details of your program, including recent activity updates, pending settlements, and many other resources. One of our newest features, available on the portal, is Century’s live chat option. Our very knowledgeable representatives are standing by and ready to assist you with any questions you may have about your program. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Oct. 8, 2018
I was trying to go through Platinum but I was referred to Century because my amount of debt was not enough for Platinum. So far, Century's service has been good. I call them and they look at my account number. If they can’t answer the question, they will refer me to a person or they will say, “I’ll pass it on.” They’re very polite and they tried to be helpful. I don’t really know what’s going on day to day, for months and months, but they’re building a treasure chest. They’ve already paid off one person but in order to pay them off, I had to increase my amount by $16. They could have been taking care of another one but I would have to increase my payment even more. They’re waiting a little bit longer and they’ll call me when they’re ready to do the settlement. Overall, working with Century has relaxed me a lot.
Reviewed Oct. 6, 2018
At a Facebook post, Century Support Services was number one among the top five debt settlement companies so I called them. They have consolidated all of my credit cards and have negotiated settlements on all of them. They came up with an agreement on when I have to pay versus what I owed on every card and it was about half which was good. I was paying about $700 a month and minimum payments. Now, I’m paying them about 300 a month and I’m making progress. Their reps were on the ball and were very professional. They were very clear about what I needed to do and what was going to happen. I never felt I was being tricked or there’s double-speaking. I felt very safe and I knew what was gonna happen and what they’ve said was going to happen is what happened.
I started paying $250 a month and then they bumped it up to $275 and then $309, and now I’m paying $340. But it can’t go up anymore because everything is clear now. I already know what I have to pay. I just wish they have told me that at the beginning. Working with Century has made me feel better about my life. I feel like I’m making progress. I was very frustrated that I had paid and paid and paid on these accounts, and they were only getting bigger because I was still charging stuff. I have now stopped charging stuff which was good for me.
Gary, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your like. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account including, recent activity updates, pending settlements and many other resources. Our team also has a live chat option where one of our knowledgeable representatives would be happy to answer all of your program questions. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Oct. 5, 2018
Worst mistake I made with these people! I hope that whoever reads this searches for another company or do it on your own! They do not call your creditors until they move your account into collections. They say it's better to get a lower settlement and that's not right, the idea is to settle accounts with as little negative impact on your credit score. I settled one account with them of $1770 and was able to pay $750 which I could've done on my own. I received a letter from this creditor to resolve balance with $521 but because this company waited too long to call them the offer expired. Anyways after paying the $750 the fee from this company to settle was $330 for something I could have done. Is this fair? They believe so, I sure don't and neither do the majority of the reviewers. These 5 star reviewers are employees.
We have been able to show the value of our actions, on your behalf, with settlements on your accounts based on the amount of deposits you are able to make into the program.
When to negotiate with a particular creditor is based on several factors, one of which includes the delinquency of that account. If an account is not at a certain stage of delinquency, your creditor will explain that they are not yet willing to consider less than the full balanced owed.
It is extremely important to have strong 2-way communication between our team and our clients. By reviewing the type of correspondence you are receiving from your creditors, we are able to determine next steps. Often, what appears to be a settlement offer or collection activity may simply be monthly balance statement for an existing term settlement. Our Customer Service team is available to review and explain any of these items with you.
Reviewed Sept. 28, 2018
I needed to consolidate my debts. I had too many and it was getting out of control. The enrollment process of my program with Century went very easy. They figured out what I owed and told me how much I was gonna pay a month. I offered to pay a little more to lighten the years it's gonna take. However, when I faxed in all my account numbers, those disappeared, so I had to resend them. I emailed the person that said they weren't there and scanned them back to her. But I never got a response if she got them or not. So I called again and talked to somebody else and said they were there. They got it figured out for me.
The reps I worked with were very nice, very respectful and knowledgeable. They told me what was going on and how they were gonna do it. I thought they were gonna pay a little bit to each card, but if they're not in collections yet, they wait 'till they're in collections before they start paying them off except for Coles. They paid that one off, so they settled with them. Century Support made it easier for me to pay my bills. I would recommend them.
Teresa, Thank you for your positive review and rating! Our Century employees are very knowledgeable and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Our team also has a live chat option with one of our experienced representatives are standing by to assist you with any questions you may have about your program. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Sept. 27, 2018
Working with Century Support helped me not worry about things. I was having a hard time paying my bills. I got into Century Support's debt consolidation program and the enrollment process went smoothly. Now, I don't have debtors calling me, but one downside I have to it is the ratio of what they charge me to do the settlement for me. Each time, they have to have $1000 to settle each thing. And that way, it feels like it's taking forever and I really didn't expect it to be that much money. I also wish they would keep me up to date. There's a portal that I can go into, but I have issues with getting into it because I have so many passwords all over the place. I wish they were more clear about how much they were gonna charge. Other than that, their representatives were good. If I've had an issue and I called them, the customer support has been good.
As a reminder, Century’s experienced representatives are available to assist you with any questions or concerns that may arise. Our representatives are available by using the Live Chat option available on our website and also in your MyCentury client portal. If you prefer, you can reach us via email and phone. The Century team continues to be committed to assisting you to achieve your goal of better financial health.
Reviewed Sept. 26, 2018
I owed a bunch of money and I needed help getting all of that sorted. I got an email from Century Support Services and when I called them, they seemed like the best one that I had talked to. I sent them information on people that I owed money to and they set up a program for me, one that I could definitely afford. They gave me advice as to what I should and should not do and I'm satisfied with that. They were very honest with what my options were. So, that was very helpful.
If I have a problem, I call them up and we work together, and the next thing I know, I get an email saying they have solved the problems. So, they go out of their way to help me out. I am very comfortable working with them and if the person that I'm talking can't answer it, they go find the answer for me, and I really like that part. We paid off a couple of bills, one to Sam’s Club and one to CareCredit. It made me sleep better and my blood pressure has gone down. Now, they're working on the next one, which is a big one.
Thomas, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with many resources such as, recent activity updated, pending settlements, and an option to chat live with one of our experienced representatives. We look forward to helping you successfully completed the journey you have partnered with us on to achieve financial freedom.
Reviewed Sept. 22, 2018
The people at Century are very polite and helpful. They keep everything confidential too, so that’s really good. When I spoke with Tom, he was really understanding about the situation and with my son who’s incarcerated. It's been a few months over a year since we started on the debt settlement and everything is going really good. They’ve taken all the bills that I have. They’ve also been doing really good getting a hold of everybody, feeling the nasty calls I get. They e-mail or text me the settlements and I agree to them and if that’s working right, that’s good. Century works really good with their clients. I've already told a couple of people that they should go to Century too.
Phyllis, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with many resources such as, recent activity updated, pending settlements, and an option to chat live with one of our experienced representatives. We look forward to helping you successfully completed the journey you have partnered with us on to achieve financial freedom.
Reviewed Sept. 21, 2018
Century Support Services is a service that you get out of debt. It helped me get out of debt. I would recommend this service to my family and friends. Century Support Service will keep you informed about your case, will answer all your questions, let you know what is in your account, what accounts is active.
Brenda, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account including, recent activity updated, pending settlements and many other resources. Our team also has a live chat option with one of our experienced representatives are standing by to assist you with any questions you may have about your program. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Sept. 21, 2018
I had a lot of credit card debt and a personal loan debt that I was having trouble paying off. I was paying my minimum payments but there were so many that it was never ever making a dent in my debt. I filled out a contact me form online and then Century Support Services had an enrolment guy talk to me about my needs. He walked me through the process and told me all about what options might be best for me.
Century negotiated with the creditor to break off a certain amount of debt and some of them are 50% off of what I originally owe. They write it off on their taxes somehow and then I pay what is left on a payment plan. The timeline depends on how much they can settle a debt for and it is usually anywhere between a year to three years depending on their negotiations. The first year, I didn’t make a lot of progress because Century was going through the negotiation processes to get all the debt to a specific price. It’s a plus or minus thing. My account had to be in a negative state where I hadn’t paid on them and my credit went down in the first couple of years. As I paid them off, then my credit started going up.
Century’s customer service people were always happy to help. They’d contact by e-mail or text depending on my preferences and when they had settlements that are ready, I had to approve it or not. If I wanna approve the settlement, Century had a really easy process to go through online or through my phone. I’ve got most of my debts already negotiated and right now, Century is just paying off the rest of the negotiated prices and I’m close to being done. I now actually have my debt completely cleared up way sooner than if I hadn’t gone through Century. I would definitely recommend them.
Nichole, Thank you for your positive review and rating! We strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal which provides you with access to the specific details of your accounts. Additional resources available to you through the portal include, pending settlements and a live chat option. Again thank you for your positive feedback and we look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Sept. 19, 2018
I am very pleased with this company. They have been so understanding and kind. So helpful with all my needs. I want to thank all the people there for their commitment to me, in helping me find peace about financial woes.
Susan, Thank you for your positive review and rating! Century employees are very knowledgeable and we always love to hear how well we are doing for our customers. We send our best wishes to you and all your future endeavors. Thank you for being a valued Century customer and congratulations on successfully completing your Century program!
Reviewed Sept. 19, 2018
Satisfied with the settlement amount agreed to by FNB Omaha and the subsequent payment arrangement. Satisfied with the cooperation received from the personnel at Century SS as well as at Global. Always received answers to questions from obviously informed representatives. Personnel courteous and helpful.
Robert, Thank you for your positive review! Our representative strive daily to provide you with the highest level of customer experience excellence possible for each of our clients on the program. We appreciate you taking the time to speak with our Customer Experience Manager, Sarah, to discuss the service you have received thus far. Our team makes every effort to foster good communication during your Century Program and we thank you for being willing to update your rating of the service Century has provided you during your program.
We appreciate you taking the time to register in your MyCentury Portal which provides you access to the specific details of your account including, recent activity updates, pending settlements, and many other resources. Your Century team looks forward to working with you to successfully complete your program as efficiently as possible.
Reviewed Sept. 19, 2018
My experience with Century was nothing more than miraculous. I loved how they were there for me and how they had my best interest at heart. I couldn't have joined a better team of people. I would definitely recommend Century to my friends.
Fatima, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Congratulations on the successful completion of your Century program! We wish you the best in all you do and thank you for being a valued Century customer.
Reviewed Sept. 19, 2018
My husband and I began the debt settlement program 3 months ago. We have already paid off 1 debt and have a plan for paying down another debt. These first 2 debts were settled for over 50% of the original debt! We knew that our credit score would be adversely affected, but what we weren't counting in is that our score is already increasing! It feels good to be getting out from under the debt mountain and seeing our credit improve. Century Support Services has been so helpful in getting us to this point and we are happy to continue working with them to eliminate our debt!
Charity, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on the MyCentury client portal. The portal provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. Our team also has a live chat option with one of our experienced representatives are standing by to assist you with any questions you may have about your program. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Sept. 15, 2018
I had been with Century Support Services for years. Then I got into a separation and I couldn’t afford to keep up with them anymore. I just went back in because they already had all my information, all my accounts. They are paying down my debt. They get the bills then we’ll make a deal for 5 or 600 and then they’ll ask me if I wanna go through with it. I have a say in everything. My interaction with their customer service representatives had been great. They answered any time I have a question and they let me know how much I’ve paid down, how much I owe, and how many more payment I have to do. Working with Century improved my credit score and it goes up every month. I'd recommend Century Support Services to a friend. I’ll tell them to go for it if they really need it.
Cristoval, Thank you for your positive review and rating! Our team makes every effort to foster good communication during your Century program and we appreciate you taking the time to register in your MyCentuty portal. The portal provides you access to the specific details of your account including, recent activity updates, pending settlements and many other resources. Our team also has a live chat option where one of our knowledgeable representatives would be happy to answer all of your program questions. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Aug. 31, 2018
Century Support has bent over backward to help me. They provided a debt consolidation service and they took my credit cards and got them back down to almost half. I had four credit cards, and I'm settling three and keeping one. They were high for me 'cause I live by myself and was trying to get it taken care of before it damages my credit report, but it did damage my credit report.
I have talked to so many different people at Century Support and every time I've had a question or a concern, they've always answered it and always made me feel better. The only thing I'm concerned right now is that I put in to pay those bills off through them. I've already got two of the credit cards settled and they were gonna give me a loan, but I never heard anything back from them. I also haven't heard anything about them paying the bills off and then me paying the loan off. But other than that, Century Support has given me peace of mind. The staff there seemed very knowledgeable and have been very pleasant to work with.
Cherlyle, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your like. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account including, recent activity updates, pending settlements and many other resources. Our team also has a live chat option where one of our knowledgeable representatives would be happy to answer all of your program questions. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Aug. 25, 2018
I researched online and I found Century Support Services' number. I then called them and explained my situation, and they sounded like they could help me with it and they took down all my information. I spoke to the rep Michael who told me that he would give me a callback and see if he could help. He did later and he said that he could, so we went with them.
The program will take three years. Century took our credit card debt and, so far, for 55% of it, settlements have been made and I'm starting to make payments on it. I have to confirm whether or not I want to do a settlement and the reps vary when they call and ask me. But they have been very consolatory and nice. I know that there is a fee involved for them to handle all this but it is a nominal amount considering that they're taking care of my debts and calling all these creditors. I don't have any more harassment from these companies. It is a relief to make one payment every month and everything is taken care of. I've already recommended Century to several people I know.
Sandy, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had a positive impact for you. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. Again, we appreciate you taking the time to share your experience with us and we will continue our diligent efforts to bring your program to successful completion.
Reviewed Aug. 22, 2018
The guy from Century Support Services who talked to me was really nice. He explained the process to me and his service was amazing. So, I went with them and they got all my credit cards and did debt consolidation and settlement services for me. To resolve my debts, they made me send the bills and any information about my credit cards, then they called the creditors and tried to get my debts settled.
My credit score is too low, though, and I don't know if I have paid everything in full and if they would help me to get a better credit score. I would like to see the settlement letters when I have finished paying the bills or the creditors. So far, I have only received one settlement letter, and not three, that I have completed my payments. Also, I wish I can settle all my debts faster, but I understand the process. Other than that, Century Support has been doing great. Working with them has been helping me a lot because instead of making huge payments every month, I've been doing a broken payment.
Sheila, Thank you for your positive review and rating! We strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal which provides you with access to the specific details of your accounts. Additional resources available to you through the portal include, pending settlements and a live chat option. Again thank you for your positive feedback and we look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Aug. 21, 2018
I researched on several debt settlement companies and Century Support Services seemed to be the best. Then, when I called them, every single one of the reps that I spoke with was so nice. I signed up with the program that would help me pay off some credit card debts. I've just started with it and I feel extremely comfortable working with Century.
The reps answered all my questions and they've taken care of anything that I asked. Right from the beginning, they didn’t treat me like I was bad because I got myself in such trouble. On the other hand, with a couple of other companies, the reps asked me how I did this and if I didn’t know what I was getting into, and I told them that it just happened and it wasn't like I was planning it, and I felt really bad about the whole thing. I sleep better now because of Century's services. I'm gonna stand behind them, but I just wish that the process was going a little faster. Nevertheless, my experience with them has been great and I would highly recommend them.
Katie, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Aug. 20, 2018
I was in debt and I needed help. Signing up with Century Support Services wasn't too difficult and their process was standard. Once I made the request for information and decided it was what I needed, I just went and followed through with it. Their communication has been a little bit above from what I expected. Every representative I've had and people that were in contact with me over whatever stage of the settlements we were in were very good, right upfront, and very helpful. They also answered any questions that I had during the course of my interactions with them, and so far, I've been pleasantly surprised.
But it seems like a lot of their fees come out of whatever money I'm sending them every month. However, it's fair because I'm gonna have to pay something to somebody and at this point, the fees don't bother me anymore. Right now, I'm paying on the last debt and there's one left so I'm almost done with the program. Other than that, working with Century Support helped me to know that everything's being taken care of. It reduced my stress for having people calling me asking for money. Century Support took all that weight right off of me so it's been good.
Mark, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Aug. 12, 2018
I had some overdue bills that I needed to get paid. I talked to a couple of other debt settlement service providers but Century Services explained everything more to me, so I went with them. The process to sign up with their program was very easy and they gave me a timeline of four years for this program. I've been with them for a year and a half now and I've been able to settle two debts at this point. I feel comfortable working with them and with the payment plan they set me up with. I talk to their reps periodically and they answer my questions promptly when I call. They look at it right then and there and tell me. They would also call me about the debts that they wanted to work on. If I missed their call, I returned their call and they'd tell me what was going on. Century Support's program has gotten a lot of the bill collectors off of my back and I enjoy working with them.
Mary, Thank you for your positive review and rating! Century and have very knowledgeable employees and it is wonderful to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources for your convenience. We look forward to helping you successfully complete this journey you have partnered with us on to achieve financial freedom.
Reviewed Aug. 11, 2018
Signing up with Century Support Services was really easy and I rarely dealt with them. I dealt with mostly by myself but it was easy to upload any debt collection letters. They update my status at least once a month and it’s iffy but Century was very professional in their dealings with me. I had trouble with the payment plan off and on but Century allowed me to miss a payment here and there and they were glad to do it for me. The program went really well and the debt is almost gone now.
Robert, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had a positive impact for you. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. Again, we appreciate you taking the time to share your experience with us and we will continue our diligent efforts to bring your program to successful completion.
Reviewed Aug. 9, 2018
Century Support's service has been excellent so far. I started out with another company and it turned out to be a nightmare. And then, I got a hold of somebody else and they handed me over to Century Support. They wanted me to have at least $,5000 in debt put down a couple different debts I had. So far, Century has been taking 200 every third Wednesday of the month where they make sure this is moved back to the 25th, so there are no problems about falling on the wrong day. And, that comes out of my social security retirement.
They got a hold of PayPal, knocked them down, and so far, they’ve had three payments maybe at 100 a month. The rest of the money is going towards them, and the other 100 towards the next person who agrees to lesser payments. And so far, it sounded good. The drawback was nobody does anything for nothing. But, I’ll be out of debt approximately up to five years. There might be several sooner and if it does, then they also told me whatever money is left over, I'll get it back. I’m letting Century do their thing, and I’m confident, grateful and happy for what has happened so far. I'm at ease. I get letters still but I just turn around and give the letters to Century like they said, so they’ll contact these other people eventually and tell them that they're handling my case and not to bother me anymore.
I made an arrangement with Discover and dropped them off. So far, it worked out to where Discover and I had a nice long conversation. I pumped up double payments for four months and then they’re gonna go back to have me on my regular little autopay. But they gave me a lower interest rate, which was nice. That worked out on my own without Century even having to bother.
I also told them about the Chase Freedom card because that’s tied in with my bank and I’d rather not mess them up. They’re taking their payments out anyway and eventually, they’ll go away, too. It feels like I got myself in a big rut and I have help. I would definitely recommend Century to somebody else. I am so happy that I finally did something and then on top of it, I’m doing something on my own, too. I’m the type of guy that never wanted to ever file bankruptcy or Chapter 11. Going with Century was one of the best things I did in my life for a long time besides coming to this place. It's costing me 200 a month. But, it’s all going towards my old bills and it’s gonna be the lower interest. I’m gonna save money and I’ll be out of debt.
Reviewed Aug. 8, 2018
I did my research and Century Support Services was number one on the list of reliable debt settlement companies. I signed up for them to take care of my credit card debt. I've been in their program since March and they’ve been really good to me so far. The reps have been very good and helpful. They got three of my debts settled and they’re working on another three of them right now. I've been comfortable in working with the system and I was also fine with the cost of the service. There was no difficulty whatsoever in my communication with Century Support. In fact, I just mailed them a big envelope full of the bills that I’ve been receiving from collection agencies since I make sure that they’re aware of everything. I still worry about all my bills and I hope that I don’t get too far behind, but Century Support has been helping me try to get my financial situation back in order again and I’d recommend them.
Paula, Thank you for your positive review and rating! Our team makes every effort to foster good communication with each of our clients while enrolled on the Century program. It is wonderful to hear that our efforts have had such a positive impact for you. We appreciate you taking the time to register in you MyCentury portal. The portal provides you will access to the specific details of your account, including recent activity updates, pending settlements, and many other resources and is available to you 24 hours a day, 7 days a week for your convenience. The Century team also appreciates you sharing your experience with us and we will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Aug. 3, 2018
There was a time when I lost a lot of hours at work. I was bleeding financially again and Century Support helped me out greatly. I told them that I wanted them to continue what they were doing with the one account that was left. I also told them that they were not getting involved with anybody else because those have already been taken care of by me. And their reps have always been wonderful up until a couple of weeks ago. All of sudden, they sent out the Power of Attorneys on certain accounts even though I did not give them on those accounts. Those accounts didn’t even exist when I signed up with Century.
I got a letter from Capital One, who I’ve been dealing with on my own, and they said they had received information from Century. I will call tomorrow and not authorize it. But I'm annoyed. I don’t need to make phone calls when Century is taking care of stuff the way I want it taken care of. I’m done when I have to start making phone calls to everybody. I don’t know why Century is reaching out to these companies all of a sudden but it’s probably because I only have nine more payments with the one company that’s left. But this was one thing that happened in the last couple of weeks. Up until then, I’ve been happy with Century.
My credit my whole life was about 800 but it got trashed. Century reached out to these people a couple of years ago but they didn’t deal with this kind of a company. Nobody wanted to take the $15 a month that I could give them and I said, “Fine then. You get nothing.” Now, I have the attorneys contacting me all day long. This could have been resolved a year and a half ago though. The only reason anyone is getting paid is so they don’t come after my salary. And since I was able to lease my new car in November, I’m fine. I told them if they come after my salary, the little bit that it is, I will quit work and they would get nothing because they can’t come after my Social Security or my car that’s being leased.
Sandra, Thank you for your positive review and rating! Our representatives strive daily to deliver and excellent customer experience to each and every client on the program. Upon review of your concerns, our records show that Century is currently helping you to resolve your final account enrolled on the program and that there have been no recent communication initiated by Century, written or verbal, with any of the accounts you have previously removed from your program. Our team makes every effort to foster good communication with you, while you are enrolled on the Century program. We have shared your review with our Customer Service department to review further and follow up with you on the concerns mentioned in your review. We will continue our diligent efforts to bring your program to a successful completion.
Reviewed July 25, 2018
I wanted to get rid of my debt. I signed up with Century Support and I’ve had no problems with them. They take $260 a month and everything is almost paid off. I’ll be out of debt by next March. Everyone’s been friendly and kind and I get a monthly e-mail and if I have any problems or questions, I call them.
Matthew, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 24, 2018
While my experience with Century Support has been good, I’m frustrated because they’ve only settled one credit card so far. They also gotta wait for 6 months before the company can write off the debt. I have about 10 credit cards, and they said they could take care of it. Monthly, I send the statements and everything I get from the companies to their fax number. Yet I still keep getting calls and threats from those companies. I've been in the service for about 6 months now and I’d like to get things done as quick as possible. When they’re taking 200 a month out of my checking account, they let me know that they’ve taken money out and what’s left in my account. They do everything by email and sometimes it's twice a week or sometimes twice a month.
Most clients experience collection calls while on the program, even with laws in place to protect consumers from creditor harassment. Being in debt can be a stressful life experience and regular collection calls and potentially harassing communication from creditors only adds to this stress. For this reason, Century has contracted with a national consumer advocacy group, United Consumer Advocacy Network (UCAN), which protects the rights of the people who may fall victim to harassment. Our team makes every effort to foster good communication during your Century program. We will have one of our knowledgeable representatives’ follow up with you to discuss the concerns you’ve mentioned in your review. The MyCentury client portal is also available as an additional resource, providing you access to the details of your account, including recent activity updates, pending settlements and other resources at your convenience – 24 hours a day, 7 days a week.
Reviewed July 20, 2018
The people at Century Support are good. I needed help and their advertisement kept popping up on Facebook so I tried it. So far, the program has been working.
Tammie, Thank you for your positive review and rating! Our representatives strive daily to deliver the highest level of customer experience excellence possible for each of our clients on the program. If you haven’t already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 16, 2018
I had some credit cards and debt. It took me a while to find a debt settlement company that was true. A lot of companies are untrue and some rip you off. They say this and that, but they don’t do it. A friend told me about Century Support Services and I've been with them for three years now. They're doing debt consolidation and settlement for me, and it's great that it is reducing my debt. They settle the accounts that I have and negotiate. They take time and listen to me, and they correct whatever needs to be corrected. They also call about when they'll take the money away and making sure they’re taking the right amount out. I told them to send me a reward letter or a satisfaction letter, letting me know when I’m finished, and that all of them are satisfactory. Century is gonna make my life better because I won’t owe any money. I’m almost gonna be done probably in a year and three months.
Ricky, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time register in your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and any other resources. The portal is also available to you 24 hours a day, 7 days a week for your convenience. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed July 15, 2018
I wanted to consolidate my debts and get them paid off in a hurry. I saw Century Support Services online and I called and gave them all my debt and credit cards. They looked at them and told me I had to have a minimum of $5,000 before they’ll work on it. It was $9,000 so they said that they would do it. They told me it would just be $200 for so many months and that’s all I had to pay in order to sign up with them. That included their services and what they estimated the credit company would settle with. It would have been right at $8,000. But every time we get a settlement, they wanna go up and raise it up.
They now have increased it $65 a month and I started doing that on payment eight so, it is now $265 a month versus $200. But if my debts will be paid off quicker which they told me it would, then that would be fine. They told me how much they were gonna charge me for each one and I was shocked that what I owe them would be $300 for each one they make a settlement on. They didn’t tell me that until the first settlement. I figured that 50% plus what I was adding on it is almost back up the original amount.
And when I asked them when my payoff was, they told me some other department handles that. They didn’t give me enough information and I have a hard time getting them to tell me how much longer I have to pay them all. I’ve been doing it for seven months and I took $1,000 off of one of my creditors so that should take five months away. I should be right at a year already and 12 months have been taken away from the original amount. I’ve been paying a bit long and I’m not going on what they said but on what it should be instead. It better be what they said because I’m not paying them more.
Also, I got six months of no payments to one of my credit reports. It may be on some I have not settled with. But they told me it wouldn’t happen. I was really up to par with all my debts. At that time, I was on time with all my payments. I was paying my minimum payment for four years and there was none behind. I said I’d do it in two or three years, get it over with and don’t have another credit card. The staff has been friendly and I had a good interaction with them. So far, everything else has been great. They notify as soon as they work out a payment arrangement with debtors. I’ve been doing Century's program for seven months and I got the accounts settled for 55% to 60% except for two accounts left. Century Support Services worked hard in making the settlement with the creditors and I would recommend them.
Henry, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury Portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 13, 2018
I was trying to pay off my bills and Century gave me affordable monthly payments. The representatives were very helpful as well. If I could not pay my monthly payment, they tried to extend it to the next month and so forth. Century also consolidated and spoke to my creditors and lowered the amount I had to pay. If you have to pay all five or more creditors, you can never pay it off. It's a real help when you pay it off and I’m nearly finished with Century. I’ll have one more payment and that’s it. The program helped me manage my payment and improve my credit score.
Bernadine, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact for you. Congratulations on successfully completing the journey you have partnered with us on to achieve financial freedom!
Reviewed July 5, 2018
Great help from Jason in getting me put on the right path to not only correct the mistakes I have made but set me up to clear debt fast. I look forward to rebuilding my financial situation and get myself on the path to success.
Cory, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed July 2, 2018
I had a heart transplant and I was in the hospital for about nine months. I could not work so I couldn’t pay any of my bills and I messed up my credit. When I met with Century, I had spoken to at least two or three other companies and I preferred to go with Century. They seemed honest and they were gonna work it with me. I used to be a mortgage bank rep so I know what to look for once people ask me questions. I felt more comfortable about what the rep from Century was saying.
What got my attention was that they told me very clearly that it was gonna take three to four years for me to finish the program. It was not gonna be easy and they said that my credit was going to go down for a couple of months and then it would take a little time before I get my credit back. My credit was about 700 and now it’s down to 500. And every time I had a question, they answered the phone and my question right away and were honest with me. I’m satisfied with Century and I would recommend them to another person.
Lester, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact for you. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access the specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed June 24, 2018
I'm glad I gave Century Support a shot. Their program worked great, and they dealt with my creditors and I haven't had to deal with any of the phone calls. They've kept me up to date on how the negotiations are going. And If I didn't like a proposal, I would tell them I don't like it and they would ask, "How about this?" Things worked out fine. I just called today and talked to someone there and I'm all done. My debt ruined my credit report and Century helped me considerably. Some of these companies that I owe money to were less than nice. They would frighten me with fraud and they flagged me with interests and fees. And it's a good feeling to get the bills paid up.
Joseph, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you sharing your Century experience with us and congratulations on the successful completion of your program!
Reviewed June 23, 2018
I like the feedback of Century Support Services and I like the way they talk to me. Their program really worked wonderfully. They're about 50% finished with all my debt and I'm ready to get out of debt. Anytime that I've called or needed to add anything or find out anything, they've always known what the answer was. And if they didn't, they get it real quick and I didn't have to hang on very long. They always take care of everything that I need.
I don't have phone calls every day from debt collectors since working with Century. That's a big thing right there. And if I do, I always tell them that I'm working with Century and all they want to know is the phone number. When they call Century, they never call back so I guess they get the right answer they need. I would recommend Century. I'm pleased. I'm trying to get my daughter to do them because she's young and she just needs to go ahead and get out of debt.
Rita, Thank you so much for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 22, 2018
I got myself in a little bit of a mess financially after my divorce and I got a phone call from a gentleman. We got into talking about things and what he could do, how I could be helped and that was how I got into Century Support. I'll complete the program early next year in everything. They just did a settlement yesterday with 57%. I learned that I won't do what I did before like a little kid with her fingers in the cookie jar. But I was offered the help and it sounded good and everything has been going really well and everyone was very polite and professional. I really can't say enough good things about us.
Ann, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to the details of your account, including recent activity updates, pending settlements and many other resources for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 20, 2018
After I lost my wife, I needed to get my financials straightened. A debt settlement service is a good way of doing this and the people from Century Support Services are honest about getting my life straightened away. They sent me some application in and I submitted to them the paperwork and the name of the companies and the account numbers. I knew this would mess up my credit but, in a way, it was already messed up, so it was like taking baby steps and starting my life all over again. But the person, who asked for all these paperwork, helped me out. He spoke to me about it and told me what I have to do. We spoke properly on the phone and their FAQs online answered a lot of things that I needed to find out. I’ve completed the program. Century did an excellent job in my book and I felt very comfortable working with them.
Carole, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed June 16, 2018
It has not been an easy road to travel, Century has been with me every step of the way walking it with me, guiding, answering questions. Most of all is the comfort of knowing you’re not alone. Thank you Century!
Stacy, Thank you so much for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed June 16, 2018
I’m very happy with Century Support Services. I first checked them out online and I heard that they have really good reviews and they were around for a while. I got in and I like how they handle everything. They only reach out when they need to, and I like how I make my payment. And then every time I call and I have questions, they always have their answers. So far, I had four debts and they have settled three. I have a big one left. I only have to make that one payment every month and it’s been almost two years now. So, I have saved a lot of money. I am so satisfied with my experience with them that I had my mother enrolled in the program too.
Carole, Thank you so much for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. The Century team, will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 15, 2018
I am very happy with Century. They worked very hard to help me and I am completely satisfied with the service provided. All the employees I dealt with were very helpful and caring. I would recommend this company to everyone. Thank you Century!
Patricia, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register on your MyCentury portal. The portal provides you will access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Our team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed June 15, 2018
They have been very helpful. I have already have one settlement and working on more. I hope to be out of debt soon. The chat box people are very helpful and are willing to help when you need answers. They have also helped with creditors calls.
Sheila, Thank you for your positive review and rating! Our Chat representatives are very knowledgeable and we love to hear how well they are doing for our clients. We strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provide you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed June 15, 2018
Century Support is right on top of everything. I was over $11,000 in debt with creditors and also with DentalFirst. I saw Century Support on Facebook and they were recommended by a lady on the Shark Tank. So, I thought that Century Support may help me. I put my name and phone number down and they called me. I liked that they appointed an attorney for me and kept the creditors from calling. I'm not used to going without making a payment and Century said that I'm gonna have to stop making payments. I was paying out over $600 a month trying to keep the minimum paid and I was struggling. But with Century, it was wonderful.
It has taken almost a year, but I'm gonna be out of debt completely by the end of this year. I started with them last year with a small amount. I'm putting in $380 now and they are negotiating with Wells Fargo, which I had a debt of $8,000 and they got it down to $4,000, which I'm very happy with. I'm really excited because I haven't thought that I would ever get out of debt. I'm never getting back in debt either. In August, I'll be done with Wells Fargo and they've already negotiated with DentalFirst, wherein they've gotten the debt down from $1,800 to a $1,000.
The staff at Century Support kept me updated on everything and they would email me and let me know when they'll negotiate. And then I decide if I want to take that negotiation. If I don't, then I tell them and then they would negotiate again. At first, it was hard for me as I had to go without making payments and my money builds up in there. But after I got over that, it was fine. My experience with Century Support has been excellent and I'm very happy with them. I'm gonna celebrate when I get out of debt.
Brenda, Thank you so much for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed June 14, 2018
We had some credit card debt that I wanted to settle and get off our backs. I was on the computer one day and I've seen an advertisement from Century Support Services, and I just contacted them. The woman I spoke with explained everything and we went from there. Their enrollment process was really easy. Their reps are available all the time when I call. Century makes deals on getting our debts paid. They take so much money and pay so much on our debt. They game a 24 months timeline, but it's gonna take a bit longer because February is coming up real quick and I got two big ones that haven't been touched yet and that's worrying me. So far, they have worked on four accounts. Two of them were settled and they're still making payments on two or three of them. Overall, I feel comfortable working with them and they update me every month.
Frank, Thank you for your positive review and rating! Our representatives are very knowledgeable and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updated, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 13, 2018
I was looking online for a company that could help me out. I became disabled and I needed to settle some debt right away. I called one of the big consumer companies and they directed me to Century. The program they signed me up for was a set fee, and was for a certain amount of time. And they were true to their word. They said, “This is what’s gonna happen. You’ll be debt-free in 48 months,” which was fine for me. And they said, “If you pay a little more every month, please do so.” And, so far, I have not paid an extra but they are still on the same schedule.
The only thing is that they have to let your get-go’s into collection and they negotiate with the collection companies, and then I have to rebuild my credit after it’s done. Nevertheless, I’m almost finished. My interactions with their representatives were very positive. They helped me out, guided me through it, basically held my hand through the system. Also, the contact numbers for the lawyer where you send the collection notices to was very easy for me to do. In the beginning, it was rough, but it got a little easier as the debt settled. I’m very happy. It was a good schedule they set up for me, and they were willing to work with you a little bit on your budget.
John, Thank you for your positive review and rating! It’s wonderful to hear how our efforts have had such a positive impact for you. We appreciate you taking the time to register on your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 12, 2018
Century was the first company I ran into when it looked appealing at the time. They worked out a plan that works for me for the most part. It’s been good but when the settlements were being made, I had to add money to what they were originally taking out which would get better in the long run. But in the meantime, it’s making things a little tighter. Otherwise, the program seems to be working out okay. They get their money every month and they made settlements with most of the people.
Their reps I have spoken to have been very helpful. But communication can be improved. Sometimes I’d still like to know a little bit more than what they’re telling me, than what I know without having to go dig up my accounts and finding things out. I didn’t quite fully understand what was going on. I’d like for the whole thing to be taken care of faster in some other fashion but that’s not the way they work. Also, I'd like an occasional update other than, “Here’s your monthly statement.”
William, Thank you for your positive review and rating! Our team makes every effort to foster good communication during your Century program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Every month you deposit/draft a preset amount into your third party account. While your funds are building in this account, Century Negotiators are reviewing your file for the strategic times to contact each of your creditors to negotiate the best settlement opportunities for you. Your review has been shared with our Customer Service team and they will follow up with you and with any questions or concerns you may have about your Century program. Again, we appreciate your feedback and our team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 9, 2018
I was tired of paying all the bills and I wanted to get my debt paid off so I can build my credit back up. Century Support Services have gotten rid of two debts and they’re working on one and one’s gonna be paid in December. So then I’ll have three more to do and that’s it. Their representatives are all really nice and I haven’t had any problems. And if I ask them a question, they answer it. I also have this app that tells me what we have paid and how much we have left. I would recommend Century Support Services.
Janice, Thank you for your positive review and rating! Our representatives are very knowledgeable and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updated, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed June 2, 2018
Century Support Services is very good. Someone referred me to them, and I've been with them for a couple of years now. They analyzed all the accounts and they gave me one figure to pay, of which I owe a balance up until 2019. There are some that are settled already. Their reps are very professional. They’ve gone out of their way and have been very patient. Sometimes I feel guilty when I’m at work and I’m not able to talk and understand. However, I explained that to them in the beginning. They are very precise and consistent with letting me know before I hang up if there are any other merchants, to let them know which way they could take care of it. In my plan, I’m paying 280, but I wish it was a little lower, like 160. But I had accepted it because I want to try to get it completed as much as possible.
Glenn, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed May 31, 2018
I signed up with Century Support Services to pay off the debt. They help me to negotiate with whoever I have to pay and then they give some to them. I've been in their program for three years now and so far, I've settled a few accounts with them. However, some bills are so high. In fact, some I have to pay $5000. The highest is Financial One and then Capital One. But I have to send a paper for Capital One because it took me to the marshal. Anytime they pay me, Century has taken money, some 10%, out of my card. It’s stressful. I make a mistake and I realize it. What I want Century to do is to trust people. They should open their own card, where we put all the money and then we keep paying the companies. Nonetheless, their reps are good. They talk well to get me to be happy. They are patient and they are really nice. My experience with them was great.
James, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. Century’s goal is to negotiate substantial reductions to the balances on your accounts. We appreciate you taking the time to register on your MyCentury portal. The portal provides you will access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Our team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed May 30, 2018
I had eight to 10 credit cards, and I was paying our rent, electricity and some other necessary things while the rest was going out to pay credit card debt. My wife told me I had too many credit cards and I agreed with her but I didn't know how to get out. I saw an ad online for Freedom Debt Relief, and I called and explained my situation to them. They got me squared away with Century Support, and I've been working with Century since March 1st. They have a specific person who's assigned to my situation and a specific negotiator who works on my situation. Now I have money that's freed up every month. I have been able to pay off two creditors so far and I am extremely happy.
Daniel, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for your clients. We strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us to achieve financial freedom.
Reviewed May 21, 2018
I had to go on disability, and I didn't have the money to pay those credit card bills. Century Support explained things to me, told me how it was gonna work and told me what I would have to pay each month in order for them to get up enough money to start settling my debts. And then they set me up online, sent me messages and called me several times. I was leery about everything at first, but I feel pretty comfortable now. I just have one payment come out each month, instead of several. I'm eight months into the program and they've settled three cards already.
Chaddie, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. We will continue our diligent efforts to bring your program to successful completion.
Reviewed May 20, 2018
I was looking to consolidate my loans to be charged with only one interest fee and I came across Century's services. After talking to them and how their actual company works, it was something that I was interested in. I was just severely in debt. Century's program helped me tremendously. I ended up getting into debt again after they helped me and I was even able to give the new debt to Century for them to negotiate which put me in a better position at this time. Their reps were very helpful and very available. I was most impressed with the fact that they could settle my loan for at least 50% or more.
When they negotiate, you pretty much have to decide whether you agree to the settlement or not and they lock you into a date. I’ve asked them if I could change the date so it falls in the middle of my pay period. But they explained to me that it could mess up the settlement agreement. Other than that, I've been extremely satisfied and I'm not even a whole year in. I was concerned at first because they advised me to stop making all payments to the lenders and they would work it out. And they have proven to do that so far. I was close to paying $800 a month before I worked with Century, and now I only pay $158.
Reviewed May 18, 2018
This program is a complete scam. They are there to help you until they get called out for not making smart decisions. I get tons and tons of emails about a debt settlement opportunity (with super high interest), but when I need assistance with my account I can't get a call back to save my life. I had a settlement opportunity and apparently my account representative just "assumed" it was too high and never presented it to me. I am now facing a lawsuit because of the missed opportunity. I have attempted to call the priority team for four days in a row and was told they were "too busy" and they have 4000 clients and only four priority representatives.
They scheduled a time to talk with me two different times and both times no one called me. Talk about a joke. The math just does not add up for this program and I would never ever recommend someone do it. I started in a time of desperation and it was an awful decision on my part. The workers are uninformed and extremely unhelpful. Coming from an educated person, I would highly highly recommend NOT starting this program unless you want to forfeit your money to a company that will not do anything for you. I am in the process of trying to cancel this immediately and will be seeking legal assistance for the missed settlement opportunity that my account rep just thought I couldn't afford. Biggest mistake ever.
Jennifer -- Thank you for taking the time to share your concerns, which we take very seriously. Your review has been shared with our Director of Customer Service and other senior managers, as part of our complaint management system. We make every effort to foster good communication with each of our clients while they are enrolled on the Century program. It’s unfortunate that there was such a breakdown in communication regarding how your program is structured and how settlements are obtained. Our records show that you recently spoke with your advocate, Brianna, to discuss the concerns mentioned in your review. We appreciate the opportunity to speak with you and discuss satisfactory resolutions. At your request, your Century program has been concluded. Our team will remain available to discuss any additional questions you may have regarding your account closure. We thank you again for your valuable feedback, because it helps us improve our customer’s experience.
Reviewed May 18, 2018
I wanted to clear up all my debts and I had heard through my sister, who had a lot more debt than I did, that she had gone through Century Support Services. She was pleased to talk to the gentleman that she initially talked to so that was what got me to go with them. I called and they went through my credit report. They pulled all the accounts that I had with an outstanding balance. They consolidated all the measly little debt that was nickel-and-diming me. It was $7,000 and it was about a year and a half. I signed some paperwork over the internet and then I started paying every month. They would call me every time they had a settlement for me. It was very easy. I highly recommend Century Support Services. They were honest. I was nervous in the beginning so they guided me in the direction that I would be okay. Working with them will hopefully make me a little more debt free and happier in life. I'll be done in August or sooner if we can get more money in.
Kelly, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed May 17, 2018
I wanted to get rid of my bills and Century Support was offered to me on my cellphone so I responded. They help me settle my debts and it works out fine. Century’s reps help me a lot. They are friendly, professional and knowledgeable about the job. Out of the five outstanding bills I have, they finished one bill and there are two bills that they are finishing, so there are two more bills to settle. Their reps would send me email and phone call to call them back if they are gonna settle some of my accounts. So, we’ve been calling or emailing each other back and forth. So far, I feel good working with Century and I could sleep better at night because there is progress about the settlement of my debts.
Amparito, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the phone. We appreciate you taking the time to register on your MyCentury portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed May 16, 2018
I have a small accounting company and at a point in time, the one client that I had became seriously delinquent in payments to me, so I became delinquent with my credit card companies and sought debt settlement services. Century Support Services called me several times and I kept putting them off. But once I was ready to do something with my debts and they explained to me what the process was and what they were gonna do, it made sense to go with them.
The interactions I've had with the staff at Century have been positive. I just called Customer Service and the rep that answered handled my concern. If not, then they'd refer me to a specific person. Also, Century has a very good website where I can see everything that's going on and I can easily download and scan information that I get from my creditors and put it in the files so they can view it.
I identified the five credit cards for which they were gonna negotiate a settlement for me. I'm paying a fixed, monthly amount and they're gonna use those funds to pay off those credit cards. I was told that they'd wait up to a point where there's a certain amount of money in my account, then they would start negotiating. But if a credit card company contacted me, then they'd deal with the company for settlement.
Based upon where I am now in the program where they've settled one out of five of my credit card accounts, it would be nice for them to give me a periodic update on the status of my other four accounts, but they don't do that. But other than that one negative, Century appeared to be everything that they said they were gonna be. If I call in and complain about that issue, someone there will call me back and talk to me about it. Their response time has been excellent. I was gonna recommend Century Support Services, but I'd explain to people the one negative that I have about their service.
Ronald, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We make every effort to foster good communication with each of our clients. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your accounts, including recent activity updates, pending settlements and many other resources. This information is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed May 12, 2018
A friend of mine went through Century Support Services program and she suggested it to me. In the beginning, I worked with one of their reps named Susan. Then if I had a question or concern, I will call the customer service and speak to any of the reps there. All of them are very helpful and courteous. They took time to explain stuff to let me know and work with me. I’m doing debt consolidation with them and it saves me money and gets rid of the debt faster. Century helped me become more responsible and have a better outlook on keeping on track and not getting carried away using the credit cards. I'm almost finished with the program and should be finished by July.
Patricia, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact on your life. Our representatives strive daily to deliver the highest level of customer experience to each client enrolled on the program. Century’s primary objective is to negotiate with your creditors to settle each of your debts for less than the amount you otherwise would owe. We appreciate you taking the time to share your Century experience and we will continue our diligent efforts to bring your program to a successful completion.
Reviewed May 11, 2018
I needed to control my debt and was having a hard time getting approved for a consolidation loan. Century Support Services came as the next best thing and with the information that came out with my search, I went with it. During enrolment, I went in and contacted the relief person and talked to them, provided the information that they were looking for as far as what I wanted to include. They looked at my credit profile as well to see what items could be included in the debt management program. Then it got turned over to Century, and then the account’s being funded on a monthly basis on the 15th. They agreed to take the lowest amount that I was comfortable with and so far, it has worked for me. They said if they came to an agreement with a settlement for one of my debt vendors, they will contact me and let me know if there weren’t enough funds in the account and if I could afford to put more in order to take care of the settlement.
It would be nice to have the same person to deal with on a regular basis who I can talk to about my concerns and see where they are, negotiation-wise. I’ve talked to different people almost every time. It’s managed but it’s call management and no real connectivity as far as a regular assigned representative. But I’m just starting the program and only been here for two months now. But within that two months, we’ve successfully dealt with one settlement already. My program is for four years or sooner, and I can add more to it as I find things in my reports that wasn’t included originally so there's always room for flexibility in it.
I would tell my friends that if they were struggling to make their payments and living paycheck to paycheck, it may take a ding on their credit report and they may have to lose some credit line but it’s worth going through the program if they're paying over $1000 in minimum payments and not getting anywhere. They have to pay a little bit of a fee but it’s worth it to have peace of mind.
Karen, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed May 10, 2018
I was concerned with my medical bills and was looking on the internet to see who had the best ratings among the different debt settlement companies. I then went with Century Support Services. I talked to somebody on the phone and they set me up. They told me everything that would happen and how long it would take. The process was pretty simple. Their reps were always cordial and polite and if I had any questions, they were always able to answer anything. They told me that if I got any correspondence in the mail for any of those medical bills, to just fax it to them and they would take care of it, which they did. I had eight bills and Century took care of them.
Deborah, Thank you for your positive review and rating! We value the partnership we have established with you and our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue our diligent efforts to bring your program to successful completion.
Reviewed May 9, 2018
I was trying to consolidate my credit cards and pay them off. Century Support Services was a little bit more flexible in their draft dates compared to all the others that I talked to. With Century, I can change the draft dates any time I need it. But once I set them, that's it. The reps are all great. They’re very knowledgeable and really helpful. The young lady whom I dealt with on the debt consolidation was really, really nice to me. And from the start, from the first person I talked to all the way up until now, everybody’s really professional. They were able to work with me on the payment and on the paydays. The program has been working and so far, Century has been taking care of the debt settlements. I started the program a couple of months ago and they’ve already settled my second debt.
Century Support Services took a load off of me and has impacted my life tremendously. I haven't checked my credit score but the calls are getting less and I noticed two of my creditors don’t call anymore. And then I know Century paid one of them because they already sent me a thank you letter for making arrangements with them. Century Support Services is wonderful and I’d refer them any day.
Jacqueline, Thank you for your positive review and rating! We value our partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed May 7, 2018
I was Googling on what I can do to get my credit card debts taken care of without ruining my credit and Century Support Services took it and contacted the consumer, and agreed to a lower amount than I actually had credit for. They deleted the late and interest fees and made it to what I owed. I paid them a monthly payment and they consolidated all the credit cards and each one got paid off one-by-one. It was a consistent program. All I had to do is make a payment and they took care of most of it. Then they would have me get on the phone and verify when they were canceling or setting up payment or settling the debt with the company itself. I was always involved, which was awesome.
Their representatives were very good at what they did. And contacting them was easy. They had an online program I enrolled on and I can check the status of my account. Moreover, everyone I talked to always had to talk to their supervisor to make sure they were telling me the proper information and not something that had changed and they didn’t know about. They tell me that they don’t want to give me false information that something ain’t updated yet. Right now, I’m debt-free.
Crystal, Thank you for your positive review and rating! It’s wonderful to hear that our efforts have had such a positive impact for you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you sharing your Century experience and offer you our congratulations on successfully completing your Century program and reaching your goal of financial freedom!
Reviewed May 6, 2018
The Century Support program was just like another bank that was holding some money, which I had to pay off eventually through their fee. But they never told me upfront what the fee was. Also, it was a headache waiting for the progress. There was an account to go online, but I was moving around a lot and the only time I would hear from them is when I would call to see where I was standing and how much I had yet to pay. They would put me on hold, ask for my name and address, then they would come back and let me know where I stood. It would be nice to get at least a text saying my progress. Other than that, I’ve had one account closed up and I have one more to go. And I’ll be stopping my monthly payment because I'll be paid off in June. Also, I was able to take care of one of my accounts and after what I learned, I could have paid it off myself without going to a third party.
Rodney, We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with our Director of Customer Service and other senior managers, as part of our complaint management system. We acknowledge that there may have been a gap in communication regarding Century's earned settlement fees. Our team makes every effort to foster good communications with you during your Century program. Our Senior Customer Advocate, Katelyn, has initiated an internal review of your concerns and upon completion of this review, she has reached out to discuss all possible solutions. Our records show that you spoke with Katelyn this week and she was able to address your concerns with Century's earned settlement fees and your program. Katelyn has also committed to following up with you again next month in order to assist you with making arrangements towards completing your program ahead of your estimated program length. We thank you again for sharing your feedback and providing us the opportunity to address the concerns mentioned in your review and any other questions that may have come up during our conversation regarding your Century Program.
Reviewed May 5, 2018
Century Support Services is a rip off. Once they settle a debt they charge a 25% fee based on the original debt amount. Once you finish paying off the negotiated credit card debt and add their 25% fee you're at the same amount you originally owed. I withdrew after I settled 1 account using them. I personally contacted my other two credit companies and negotiated and settled reaching a better deal without the 25% fee. If you cannot pay your credit cards, call them directly. They will work with you!
Our Senior Customer Advocate, Katelyn, has initiated an internal review of your concerns and upon completion of this review, she has reached out to discuss all possible solutions. Our top goal is to save you money by negotiating a favorable settlement with your creditors for less than the balance owed, which is much better than making the minimum payments over the next 20 to 30 years.
With debt settlement, we work towards reducing the principle balances that you owe, along with any interest and fees that you may accumulate during the program. Always keeping in mind that both the settlement amount and the earned settlement fee are all paid from the accumulated funds in your dedicated reserves account. Century does not process any earned settlement fees until we have successfully negotiated a debt, it is authorized by you and a first payment has been made towards that debt.
Katelyn will continue to follow up with you and work on all possible solutions regarding your program. Thank you again for sharing your feedback and we encourage you to give her a call so that we may have the opportunity to address the concerns mentioned in your review and any other questions you may have concerning your Century program.
Reviewed May 5, 2018
I was battling credit card problems and Century was the first that I was able to contact. Their support and services were very professional, very knowledgeable, and helped me out the way I was expecting so I was satisfied. I helped me with debt settlement and negotiation with credit card companies. They also had the United Consumer Advocacy Network, which was basically a legal team that helped me out if the company was getting in touch with me too much, like harassing me with phone calls. I'm almost done with the process and waiting for one more credit card.
Century gave me a plan that worked great for me. When I needed to do something, they gave me step-by-step, easy-to-follow instructions. And when they saw an opportunity to help me out, they took care of it and jumped right in there. I totally feel that while they are a business and I’m sure they had some profit out of it, they are looking out for me. So far, four of my five credit cards has been very successful. I also like their reps' professionalism. If I call in, I get quick, good and accurate answers.
However, their legal team and their customer service team did not communicate effectively. They could improve that because sometimes I’d tell the customer support team that, “No. The legal team helped me out on that. I’m all set there.” And their customer service would say, “Oh, okay. Maybe we should walk across the building and talk to our legal team because we didn’t get that message.” Other than that, working with them has been a big help. It saved me several thousands of dollars. If anyone is in a situation that matches Century Support Services, I’d refer them.
Daniel, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert staff, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed May 4, 2018
I wind up having very expensive out-of-pocket prescription drugs and realized I was gonna be defaulting on my payments because of the out-of-pocket expenses so I went online. Century came up and I went with them when someone answered the phone immediately when I called. All the staff I spoke to at any time answered my questions. If they didn’t know the answer, they transferred me to somebody that did. Their reps wanted to know who I owed money to, why I sought out a debt settlement company and if I was late with my payments. During the process, they were informative and explained what their role and my role was. I'm impressed with their professionalism. They have their ducks in a row no matter who I spoke to at what level, from the person answering the phone all the way up to the negotiators.
They settled and negotiated my settlements for the three cards of three credit card companies that I have accounts with. They were able to settle one for more than 50%, and then they settled Barclays at 54% which was the highest one. I’m still in the process and I have four more payments in that. I understand that there are time factors and that I’m not the only person that got this problem that’s working with Century. But it just seemed like a long time went before I heard anything from the time I started the program. I’ve been in the program for ten months and I was antsy about the wait. They just settled a settlement amount with Barclays and I have nine months with that and I’ll be done.
But there was a point in the process when Barclays made a settlement offer of $1,300, and I was very diligent scanning and sending all my invoices, letters, threats, and all of that good stuff to Century the day I got it and nothing ever came of that until the final settlement of $3,100. It left a bad taste in my mouth ‘cause it went on forever. The only thing I can contribute it to was that they probably wanted a lump sum instead of payments because of the time I wasn’t paying my monthly debit that they were taking from my account was to pay for other settlements that Century had already negotiated. Other than that, working with them gave me peace of mind and I really like when the creditors stopped calling. I followed Century’s instructions and they stopped. Overall, my experience with them was pretty good. Go with them.
Madeline, Thank you for your positive review and rating! Our representatives strive daily to provide the highest level of customer experience possible. We make every effort to foster good communication with you while you are enrolled in your Century program. Century usually contacts your creditors once we are prepared to begin negotiations. The actual negotiation activity is typically very limited until you have saved up enough in your settlement account, for us to make reasonable offers on your accounts. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The MyCentury portal is available to you 24 hours a day, 7 days a week for your convenience. We will continue our diligent efforts to bring your program to successful completion.
Reviewed May 3, 2018
I was having financial help from my family and my mother passed away. And it cut my father’s money down and he couldn’t help me out anymore. I was left with some bills that I couldn’t pay and I lost the car too. I’m on disability and social security so I was really hurting and the only way I knew how to get everything paid is to find a way to do debt settlement. I went to two different bankruptcy places and they said they couldn’t help me because I didn’t make enough money. The debt settlement was my only other option. Then, I came across Century Support and I was impressed by what they said.
I initially contacted them and I discussed why I was thinking of debt settlement and they were more than happy to help me get that part of my life straightened out. They told me that it was the place to do it. They told me what they could do and the amount of money that we could do it. I just started the process last August and I felt very comfortable working with Century. However, I dislike having people getting my bank account and doing the auto-pay stuff. But it was the way Century handled things and I had a little trouble with that. It was the first time that I have ever let anybody in my account. In the beginning, I was always scared that they would take too much or they would take the wrong amount but it’s been like clockwork. We set a date and I made sure I have the money in my account. The same amount every month on the same day.
Century has taken some of the worries off of my shoulders. My credit score plummeted, but I knew it was going to. When you go in any kind of debt settlement or bankruptcy or anything that has to do with your bill, there’s gonna be some problems. You just have to go with the fact that you’re going to settle the problems and things will get better. That was what I felt. It was hard for a while but at the end of it, it will give me peace of mind and that’s what I wanted. Century always had an answer for me for anything I’ve called about or asked. They always put me at ease and because of that, it made me really comfortable with the process. They did the best they could to work with me. I'd definitely recommend Century to a friend.
Sharon, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced staff, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed May 2, 2018
I was drowning in debt then. I made a mistakes of taking a 157% loan for six years with OneMain Financial. Century was fully-rated on the computer and the best there is in the business so I sought their help. They take $200 a month and they do their best. I’ll have a better credit in another 10 or 12 months, and then a real good credit in a year and a half. Century was very sympathetic, understanding and very reasonable on my quote. Working with them has given me some peace of mind, because I'll be okay again soon.
Mark, thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven’t already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed May 1, 2018
I got way over my head with credit card debts and some other debts. And then, I got sick. I found out that I had Adult Onset Diabetes along with everything else that’s wrong with me. They all came on when I passed 65. I got swamped, overwhelmed and I couldn’t do it. I saw Century Support Services in an ad and I called them and talked to them. The guy told me exactly how it worked, what they were gonna do and how long it would take. He wasn’t vague about it and wasn’t trying to draw me in. This takes a long time but if I gave them more money, they would do it shorter.
The salesman who works at Century Support Services was the guy that answered the phone most of the time and I went through him. He was usually very quick and had to get off the phone, but he would answer my questions. There was no problem. If I couldn’t get him, he would call me straight back. I could call like that to talk to someone and he’ll explain everything to me like it is. If you don’t like it, don’t take it. Go to somebody else. But you may not get as good a service as I’ve gotten, because every month, Century would send me an email. And if I go on to their website, they show me exactly where my money is, how much I’ve got in there, and who they’ve paid. And it all balances out.
Their job is not an easy task, trying to negotiate with some of these credit card companies. They’re a good company to deal with if you wanna get rid of some debts. It takes time to negotiate a deal with a credit card company and get the price negotiated down before you can pay it. Then you pay Century and they pay the credit card company. They’ve never cheated me and they’ve never tried to. I was a fraud investigator for years and if they tried to defraud me, I would know in a second. They will help you if you let them but you gotta go along with them.
It cost me $250 a month and it's not cheap but they’re paying two or three people out of that. Plus, they got their own fees which was fine. They gotta live too. I had a question about one of the fees that they had but I talked to them about it and they explained it to me, and it was to my satisfaction. The fees were reasonable and I’d recommend Century to other people if they had the same problem as I did.
Billy, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you more access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed April 29, 2018
I was helping my wife get out of debt and in the process, I wound up getting in excessive debts myself. I looked at another debt settlement company, but these people at Century seemed to know what they’re doing. They get the companies that I owed and they get the price way down. And then we save up and pay them or Century pays monthly payments, whatever it takes. The reps are very friendly and they contact me frequently and keep me abreast on what the situation is. They also make sure that whatever company I have a debt with report that it’s paid off. The reps are always very polite and knowledgeable. They answer my questions and get theirs answered too. Right now, my life isn’t better yet because my money is still going out. But working with Century will enable me to manage my life better and not get into debts again. I would encourage people to go with Century if they have to go this route of debt settlement.
Royce, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed April 28, 2018
I had a couple of bills that I wanted to take care of and I was going through Freedom Debt Relief. Their payment a month was higher than I could afford so, I looked for another source to do this with and Century came up with the best source. They're gonna pay off these bills and then I have to pay so much the next four years until it's paid off. The rep was nice and he could answer every question I asked. He was good and he called me back a couple of times to see if that’s the way I wanted to go. I’ve been with them for three months and they paid off a credit card two weeks ago. So far, it’s been great and they’re working on the other items I need taken care of. I hope it works to where I can afford to make the monthly payments to get these debts paid off. I'd tell friends that they need to check into Century Support because they really helped me and so, they can help anybody else.
Donald, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with access to the specific details of your account including, recent activity updates, pending settlements, and many other resources for your convenience. The Century Team will continue to work with you to successfully complete you program as efficiently as possible.
Reviewed April 27, 2018
So far, my experience with Century has been good. I meant to go with someone else but that company switched me over to Century and I wasn't too happy about that. But Century has already settled one debt out of six and their reps have all been really nice. I have a friend with some problems and I recommended Century.
Rose, Thank you for your positive review and rating! We value the partnership we've established with you and our representatives strive every day to deliver the highest level of customer experience possible for you. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlement offers, and many other resources. Through our portal and our experienced representatives, we look forward to working with you to successfully complete your program as efficiently as possible.
Reviewed April 26, 2018
Century Support Services sounded like a good opportunity to get out of debt and when I read some reviews on them, they weren’t too bad. Several companies actually called me and I called one of them several times, left messages and they never called me back. But Century did, and their representatives have all been good. They explained everything well when I called or talked to them. I’m still in the program and they still got three more to settle for me. One creditor offered me a settlement and it was quite a bit less so I went ahead and settled with them myself and pay them off. It was a big lump every month and it was enough that I couldn't pay them plus Century. So they froze everything for me and I got them paid off.
One of my creditors is suing me for $1,500, and the other one was $500 so I don’t understand why Century just didn’t get them out of the way. Century called me and told me that if they had any idea, they would've gone ahead and settled with them. I also emailed Century and they emailed me back that they wanna work on my case.
Then the rep called me and he advised me on what to do and he said that whatever I needed, they would send to me. He said he could settle with them in December unless I could add more money and I can’t do that right now. He said that when the lawyer calls, he’s gonna have the money to pay them probably then. But he wasn’t gonna call them and said he wouldn’t do anything until I get a summon. I never got a summon, and I just got letters from lawyers who want me to hire them to take care of it.
Cathy, Thank you for your positive review and rating! Century has very knowledgeable employees and make every effort to foster good communication with each one of our clients. We encourage you to always contact us if you have any questions or concerns regarding your Century program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 25, 2018
I liked the overall price of Century Support Services for getting out of debt. I was looking for something that would take me to lower payments and Century offered the least amount for monthly payments. I just started with their program in October and everything has been okay. Everything has been great with the reps. I have one account that's up for a payoff since a settlement offer was sent to us.
Leslie, Thank you for your positive review and rating! It's wonderful to hear how our efforts have had such a positive impact for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you with access to the specific details of your account. This benefit includes, recent activity updates, pending settlements, and many other resources for your convenience. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 24, 2018
I have dealt with your company for almost two years, you have handled my debts in an expedient manner, you are very professional and considerate when I experienced some hardships, you worked with me. I would highly recommend your company to any friend or family experiencing debt problems, thanks for all your hard in helping me pay off my debts!
Devra, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account. This benefit includes, recent activity updates, pending settlements, and many other resources for your convenience. The Century team is looking forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 24, 2018
I liked what Century Support Services had to say. They were prompt and everything was great. We got rid all of the credit cards that we had except for one. I don’t like the cost but they they did what they said and now I feel less stressed.
Suzanne, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives strive daily to deliver the highest level of customer experience excellence possible for you. We appreciate you taking the time to register on your MyCentury client portal. The portal provides you will access to the specific details on your account, including recent activity updates, pending settlements, and many other resources. Your portal is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed April 23, 2018
I was trying to separate from my ex-husband and I had a lot of credit cards and money that I owed. I knew I wouldn't be able to make arrangements with the companies at that time so I then decided to look into debt relief. Signing up with Century was easy. They told me what I had to do and how it would go from point one to the end of all my cards. Their team was very nice as well. They're flexible to talk to and they try to help you. Someone told me, "If you have any problems, if any other credit cards are trying to go forward and continue bothering you, calling you, you just call me. Let me know. We will handle it from there.” They also told me that I could pay more for three more months and it will clear me out. I always talked to them if I have anything that was coming up and they were always willing to help me.
It's been two years since I've been with Century and I love it because everything has been smooth and it has been easy taking care of anything that they tell me. I have friends of mine and they have been through the same thing but did it in another way and they haven't got a chance to call for a support to help them out in an account.
Cris, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed April 22, 2018
I needed to get my debt cleared up and it would cost me to do it myself. When I found Century Support Services on the internet, I called them and spoke to someone. They asked me for all the debts that I wanted to have them help me with and I gave them that. The reps were all nice and I never spoke to anyone that had a bad attitude. If I had a question, they took time out with me to solve the question. If I have anything with my internet that I didn't know if something happened or I didn't know anything about, they would explain it to me. If my password got messed up, they would help me to retrieve it back.
It’s been two years and I have two more years to go. I'll just be glad to get this over with. It has helped because the debt collector has stopped calling and my debts are getting paid off. If they see a debt is getting paid off or maybe earlier if they could do it, they'll call and ask me if I could afford $10, $15 or $20 more and they go from there. It’s a nice company and people should try them. It’s all thumbs up and I’ve told a couple of friends about Century.
Ertha, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We value the partnership we have established with you and our representatives have a passion for building relationships with our clients. You Century team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 21, 2018
The customer service people from Century Support Services have been doing everything I requested them to do so they're doing a good job. However, I don't know how fast they move and I just decided to do everything myself except cancel. I have a few more that I need help with in settlement agreements. They were charging me a nominal fee every month that they repay. They pay too slowly even though they kept up their bargain about putting me up under the umbrella. It just didn't make sense because I knew what I was doing. But once I caught on the rope of what was going on, and how to settle the accounts and how to go about doing that, I could have done it myself.
Once they make a payment for you, you owe them $85 right after. And that's okay because they have to make money in some kind of way in order to do business. It's just that it wasn't moving fast enough and I didn't have 48 hours to do it. I'm trying to move in this place and I needed to have my rent score keep going up and they had to see that I was making a natural effort. I had paid them and they were only disputing my three accounts at a time in a month. They said the reason why they were doing three at a month was because it would reflect the red flag. So I did it myself and within the last two months, I've cleared a lot of accounts.
Loreen, Thank you for your positive review and rating! Our representatives strive daily to deliver and excellent customer experience to each and every client on the program. We make every effort to foster good communication with our clients during their Century program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Century is constantly building relationships with creditors, which gives us tremendous bargaining power during our negotiations to settle your accounts. Again, we appreciate you sharing your feedback and wish you the best of luck in all your future endeavors.
Reviewed April 20, 2018
Courteous service. Regular updates. So far it has taken a lot of stress off me trying to get out of debt. My balances were cut in half and spread out over a period of time. This has made it possible for me to have a fresh start.
Lawrence, Thank you for your positive review and rating! Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience possible to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our diligent efforts to helping you achieve your goal of financial freedom.
Reviewed April 20, 2018
I had a change of financial circumstances and I was overwhelmed. I thought that any way I can consolidate my debts would be helpful and so I contacted Century. They took a lot of information and they contacted the creditors and tried to negotiate a settlement. They got back to me once the settlement has been achieved. But it took a few months to hear from everyone but so far so good. The rep was responsive, attentive, and knowledgeable. And once Century has contacted the creditors, they stopped treating me badly. Century also made my month-to-month payments more affordable.
Mario, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you. Century's employees are very knowledgeable and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed April 18, 2018
I have been with Century since May 2017. I was signed up by a company called Accredited Debt Relief and carried on communicating with them until recently. Everything was going fine until March. I have 6 credit cards, three with Bank of America. 2 of my accounts have been settled but Bank of America hasn't been offered any settlement since from what Century told me (too late) there were not sufficient funds on my account with them. I pay every month what has been estimated by them initially according to my debt which was supposed to be solved in 48 months. However, they didn't reach out Bank of America (Biggest part of my debt) and as a result I was served in March! With 2 lawsuits and a mediation first. I am on my own, bearing in mind that they have always told me (the first company who signed me up) that my creditors were easy ones and that BoA almost never took legal action... That's the almost part that I didn't want to look at.
Today, 2 of my accounts have been settled, 4 still remain active with interest charges going on and legal action to deal with... I am totally unprepared because I listened to them and trusted them, having set a monthly payment to sort out the debts... I am French, living here and not really familiar with the US legal system. I am not satisfied at all. I feel I have been betrayed and misled... manipulated and sold a program which doesn't work or has been totally mismanaged. Staff is unreachable, no names, nobody to talk to on a regular basis that knows your case. I have no name for my "negotiator". All this is anonymous and their answer, "We are sorry but we are not lawyers..." Well, I am going to end up paying them and my creditors (More with the interest charges that piled up since I stopped paying my credit cards a year ago on their advice). Any advice? I am retired, and I teach a few hours at College to make both ends meet.
Christine, We appreciate you sharing your Century Experience, which we take very seriously. Your review has been shared with our Director of Customer Service and other senior managers, as part of our complaint management system. We regret that you're feeling that there has been a gap in communication with us. One of our Senior Customer Advocates, Katelyn, has initiated an internal review of your concerns. Our records indicate that Katelyn has attempted to reach you and talk about your concerns and discuss potential solutions. Since your enrollment in the Century program, we've had numerous conversations with you regarding your accounts and what to expect. Some collectors may associate with law firms in an attempt to collect on that debt. However, those same creditors are whom Century negotiates with on a regular basis to reduce your debt and reach a settlement acceptable to our clients and their creditors. Our Century Negotiators are knowledgeable on how to address these accounts and will work towards a positive resolution for you. Our team makes every effort to foster good communication with you during your Century Program. We will continue to follow up with you and work for you on all possible solutions getting your debts settled. Thank you again for sharing your feedback and we encourage you to return our call, so that we may have the opportunity to address your concerns mentioned in your review and any other questions you may have concerning your Century program.
Reviewed April 18, 2018
Century Support Services is working with me on my credit card debt. They have settled one, and we’re working on another one. Everybody’s been very helpful. I’ve got their number in my billfold if I need to call. I recommended them to someone that was in the same position as me, and he's been with them for two months now.
Carolyn, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you. If you haven't had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you with access to the specific details of your account. Other benefits include, recent activity updates, pending settlements, and many other resources for you to use at your convenience. We appreciate you sharing your Century experience with us and we will continue our diligent efforts to help bring your program to a successful completion.
Reviewed April 17, 2018
Century Support Services provided a debt relief program for me which I started in March. Their rep sounded pretty good when she talked to me on the phone and she seemed very confident with what should happen with my settlement.
Karen, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed April 16, 2018
Century Support Services has been helping me with debt settlement and it's been good so far. The reps answer all my questions and I feel comfortable working with them. Everything is good.
Yader, Thank you for your positive review and rating! Century has very knowledgeable representatives and we strive daily to deliver an excellent customer experience to each and every client on the program. In addition to our expert staff, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed April 15, 2018
I heard a lot about Century. I gave their reps all the needed information and they took care of it. I like their program and we've been rolling ever since. So far, they've already paid off two of my credit cards. I'm working on number three which is the biggest one but it's the last one. They've done a great deal in my life. My scores have gone up however, they wanted me to sign up for a loan application to pay off my last debt. I can't submit the thing because down at the bottom, it says "For an employment" and I'm unemployed. I haven't been working since 1999 and I'm disabled. But I own a home in New York and I rent this thing out. Other than that, I recommended them to my buddy and he said he's gonna go and do it. If I ever I had to recommend Century to anybody else, I will surely recommend them.
Brian, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury Client Portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements and many other resources for your convenience. We value the partnership we have established with you and will continue our effort to helping you achieve your goal of financial freedom.
Reviewed April 14, 2018
I've been in the program for 19 month now. I wasn’t making end meet on a low-income job and all my credit card payments were adding up to more than I was getting paid. I joined the program and everything was going great, even added 2 other accounts a few months in but now I get hit with a lawsuit from one of the creditors which was on the account from day 1. I called them about it and was informed that it would be taken care of and I shouldn’t worry so imagine my surprise when 2/3 weeks later I’m being served with papers to appear at civil court. These people take your money and tell you not to communicate with your creditors but fail to deliver on what they promised to do. I would never recommend even my worst enemy to this company.
Chantelle, We appreciate you sharing your Century experience, which we take very seriously. Your review has been shared with our Director of Customer Service and other senior managers, as part of our complaint management system. One of our Senior Customer Advocates, Katelyn, will be following up with you to discuss your concerns in more detail. We appreciate your feeling that there may have been a gap in communication with us. Our team makes every effort to foster good communication during your Century program. Keep in mind, some collectors may associate with law firms in an attempt to collect on that debt. However, those same creditors are whom Century negotiates with on a regular basis to reduce your debt and reach a settlement acceptable to our clients and their creditors. Our Century Negotiators are knowledgeable on how to address these accounts and will work towards a positive resolution for you. Our records show that our Priority Department reached out to discuss some important details regarding your next steps that will assist you in resolving one of your accounts. Thank you again for sharing your feedback and we appreciate the opportunity to address your concerns mentioned in your review and any other questions you may have concerning your Century program. Our team will continue to follow up with you and work for you on possible solutions getting your debts settled.
Reviewed April 14, 2018
I found Century Support Services and the girl was really nice on the phone. And then, every time I call, they're really nice. They're so friendly and they don’t make me feel like I'm the lowest in the ocean. They respect me and they don’t, “Well, you didn’t pay your bill.” They have done some really good deals for us. They help deal with a lot of credit card debt, trying to make a deal to credit card companies to lower the interest and they'll accept a lower deal to pay them off. We have another year left. We had to defer some payments because there are other things we needed to get done. But I feel better because I know they're out there working for me. They’ve done great.
Lisa, Thank you for your positive review and rating! It's really wonderful to hear that our efforts have had such a positive impact for you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed April 8, 2018
Century Support Services was much more pleasant than the company that I called before them, so I went with Century's debt settlement program. So far, the program has been doing good and I had one settlement that’s been done. The people that I've worked with have been wonderful and they never had a problem giving me the answers that I needed. They told me to make sure I had $200 every month and I have been doing that. Century has unloaded a lot of pressure off of me. But a creditor has been trying to get a hold of me regarding one account on the list, but it's my husband’s account and not mine. Century said that they would handle this, but they never did. So, I wrote and sent them a letter because they didn’t answer my phone call, but I haven't heard back from them yet. Nevertheless, I've already sent something to my son about Century and he said that he might have to look into their services.
Virginia, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well they are doing for our clients. Most clients will experience collection calls while on the program, even with laws in place to protect consumers from creditor harassment. Being in debt can be a stressful life experience and regular collection calls and potentially harassing communication from creditors only adds to this stress. For this reason, Century has contracted with a national consumer advocacy group, United Consumer Advocacy Network (UCAN, which protects the rights of people who may fall victim to harassment. As a Century client, you will receive the benefits of their Creditor Intervention Program. Their program works with you to handle these harassing calls. It is our believe that you should be treated with respect as you work toward the admirable goal of financial freedom. We have shared your concerns with our senior management staff and one of our knowledgeable representatives will be placing a call out to follow up with you and discuss your concerns about the collection calls you are receiving. Again, we appreciate you taking the time to share your experience and the Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed April 2, 2018
My credit card bills were adding up and I was trying not to drown. My co-worker then recommended Century Support Services to me. I felt good about the application process. Century reached out to one of the first credit companies and they came up with a price negotiation.
Susan, Thank you for your positive review and rating! Our representatives strive daily to deliver and excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed March 29, 2018
I needed help from Century service. They contacted the creditors, negotiated my debt and came up with a solution. They set up a payment plan and I just got to comply with it. From what payments I made, they paid the debts. The debt has been cleared and my credit score started rising. Right now, I'm just waiting for them to settle more credit card accounts, negotiate them and keep on moving forward from there. Their reps were also very courteous, kind, straightforward and detailed. I felt very comfortable working with them and I would tell others to go with Century because they never did me any wrong and I really enjoyed their service.
Bertram, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The portal is available to you, 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed March 27, 2018
The Century Support Services salesman was pretty good so I decided to go with them for a debt settlement program with debt consolidation. I did the paperwork online and signed a lease where they could talk to my creditors and tell them that I’m in the program so they wouldn't be calling me all the time. Century negotiated a price deduction to pay out the debt I had. I had three debt consolidators and they got back to me as soon as possible if they didn’t answer. They explained what was gonna happen. They were very informative and they made the process easy. Their fees were high but other than that, I’m very satisfied with Century Support Services.
Richard, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. Our records show that you have successfully completed your journey with us to achieve financial freedom. We appreciate you taking the time to share your feedback and congratulations on completing the Century program!
Reviewed March 25, 2018
I was behind in my credit and I let my credit card overload my bank account. I did research and found out that Century was the best one to go to. Plus I had a friend that dealt with them and my friend said, “Don’t go with anybody else but them.” So that's what I did and I’ve had very pleasant experience with them. It was a debt settlement program. I stayed with them for a few months and then, I was able to get the accelerated loan. I just pay my bill, 125 every two weeks, which was great. You just pay that on time for so many months and after you’ve proven yourself that you pay on time, they bump you into the program where they go ahead and settled everything with a loan company. I’m still in the program. Once a loan company takes over, it’s out of Century’s hand and I do all my dealings with the loan company.
Century reps were fabulous people. The team that I worked with was just amazing. When it comes to doing a settlement deal, they call you on the phone to be on the other end and they do all the talking and they handle all the accounts for you. With Century's help, my life is a lot easier. I don’t have to deal with the creditors bothering me with the phone calls every month. I would definitely give my friends their phone number. They really take the time to listen to what’s going on and not only with the credit card. They want to know what’s going on with you and how you are feeling about things. They take time to get a little personal and that’s kind of nice because then they really do realize where you’re coming from.
Sandra, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced staff, we will continue our efforts to helping your achieving your goal of financial freedom.
Reviewed March 23, 2018
I was looking for a loan to consolidate my debts because I'm on a limited income and I've had some things happen that have put me in debt. I was looking for help to get out of debt and I should have gone with another company. I wanted a loan to pay off the debts, then I would pay Century Support Services but that's not what I got. What I got was that they make deals with the companies and there were only four companies for me to pay a percentage which is cool. I only have to pay say 50% of that, but I have to pay Century half of what I'm paying them. Let’s say I'm paying $600 of what I owed to company X, I also have to turn around and pay Century $325.
The rep didn't explain this totally to me. A woman from the company talked to me recently because I had concerns because only one bill was being taken care of. They weren’t working with the other three companies and it's adding on interest and late fees. Why weren’t they doing something to stop that? I was assuming that they stop the fees and everything building up and work on paying off what I owe, but that's not what's happening. This will be my third month with Century and they've only worked with one company. I'm not happy with Century but I'm stuck with them now. I was led to believe one thing but it was another way. I would not recommend this company to anybody looking to consolidate their loans. There are better companies out there and I'm really sorry I didn't go to them.
Kathleen, We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with one of our Senior Customer Advocates, Amanda. On the day your review was received, Amanda initiated an internal review of your concerns and spoke with you to discuss those concerns. Our team's expertise is with debt settlement and we do not offer consolidation options. One of the distinct differences between debt settlement and debt consolidation is that with debt consolidation, you pay back 100% of the full principal balance plus any interest or fees that may accumulate. With debt settlement, you only pay a portion of what you owe. While on your debt settlement program, creditors typically will continue to add interest and late fees to accounts that are delinquent. Many creditors stop assessing interest and fees once they have charged-off the debt. However, others may not stop these assessments. Our goal is to negotiate substantial reductions to the balances on your accounts, including any interest and fees that may have been assessed. In regards to your concern with our settlement fees. Once we negotiate a debt, you authorize that settlement, and the first payment is sent to the creditor, the fee associated with particular debt is due. the settlement fees can vary, but do not exceed 25% of the originally enrolled balance. In your conversation with Amanda, you indicated that you did not wish for us to contact you again, until we have good news to share with you. The Century will continue to work with you to successfully complete your program as efficiently as possible. We encourage you to contact our office if you have any further concerns and use that opportunity to address those concerns individually.
Reviewed March 22, 2018
I have been with Century for a year and I regret it. They lie, manipulate And sell your false dreams. My credit score is in the 300 from 700 in a years time. Here’s an example what they do. I had a credit card with Walmart for $714. The representative for Century told me to stop making payments once I enrolled with them (I had never missed 1 payment before joining Century) and I did as they said. Now a year later the representative said I owe Walmart $1,100 and they want to settle for $596 plus the $200 which is their fee. So in a year I am paying more with Century than I would have not using them and destroyed my credit.
Please please do yourself a favor and do some research before you go with this company. I wish I had... the company uses outside people to sell you on a false dream then once you're enrolled they screw you in every way possible. Here’s another example. When I first enrolled I was told for $11,000 worth of credit card debt I would only have to pay $250 a month for 3 years and the cards would be paid off and my credit score will only take a small hit of 50-75 points.
Here I am a year later and score dropped 400 points and with every settlement you make they ask for additional money. $100 here and there and their explanation for the addition money is you don’t have enough saved to do the settlement... but the whole point of going to the program was to help me with saving my credit score and helping pay off credit cards... like I said this company is a scam. It’s perfect until about 6 months in and then you end up spending more than you owe and destroy your credit score in the process. I hope this helps someone who’s wondering if they should go with them. Just run the other way.
Lucia - We appreciate you sharing your Century experience. We regret that you're feeling that there may have been a gap in communication regarding how your program is structured and settlements are obtained. Your review has been shared with one of our Senior Customer Advocates, Amanda. The day we received your review, Amanda began an internal review and has also attempted to follow up with you regarding your recent concerns. The telephone number we have listed for you was not in service at that time. At the start of your journey with Century, we encourage each one of our clients to complete their Welcome Call. Our records show that you completed your Welcome Call within a day of enrolling on to the program. During our Welcome Call we take care to foster good communication with every one of our clients. It was discussed during this conversation that often your credit score will decrease while you are enrolled in a debt settlement program, but no specific credit information was mentioned. Century's focus is to save you money by negotiating settlements on the balance owed. Our program is not a consolidation program and we do not make regular monthly payments towards a debt, unless it is towards a settlement. One of the major benefits of our program is that we do not earn a fee for our services until we've successfully negotiated a settlement, it has been authorized by you, and a first payment has been made towards that settlement. We would appreciate the opportunity to discuss your concerns individually and work toward all possible solutions. Again we thank you for providing us with your feedback, it helps us provide better service.
Reviewed March 22, 2018
I've been dealing credit card debt since college. Approximately 7+ years. I had several surgeries. And my mother passed away several months ago leaving me heartbroken and dealing with her expenses as well as mine. And dealing along with 4 properties that she left me and backdated property taxes. I have been over my ears in debt. I came across this company 7 or 8 months ago and they have been such a tremendous help. Finally starting to settle one creditor at 50% and just 2 more creditors to go! Thank the Lord for Century. They have been a blessing. Now finally getting to see a light at the end of the tunnel.
Rockelle, Thank you for your positive review and rating! Our team values the partnership we've established with you. It's wonderful to hear that our efforts have had such a positive impact for you. We appreciate you taking the time to register in your MyCentury portal. The portal provides access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our diligent efforts to bring your program to a successful completion.
Reviewed March 22, 2018
I had breast cancer and it got worse in the hospital, so I ended up having seven surgeries in a year. I’m self-employed. I sell life and health insurance but I could not work for over a year. I had no income, so I lived off of my credit cards. Then, I started working again but at that time, I was just making the minimum payments and wasn’t getting anywhere. I talked to the Century Support Services guy and he sounded like it was completely legit. The way he explained the program to me on the phone, it sounded like it was doable. Then Century sent me all the paperwork that matched what he said. So, I felt really comfortable going with them. I ended up working with a rep named Todd. He was straightforward and he answered all my questions. Some people you feel like you can trust right away and he just sent me all this documentation on the fees and they all made sense to me.
Century takes $300 into my trust account and they settle my debts for 40% to 50% of what I owe. We have settled five so far. We made three payments on the small ones and 2 payments on the larger ones and so far, it has been a really good experience because I’m getting all my debts paid off. I put in a total of seven credit cards and now I have two more to go. I’ve only done the program since August and I’m halfway through. This little thing on my debt resolution agreement says that if I continue to make the minimum payments, I would owe $45,772 and my debt was only $15,000. The estimated debt payoff is $13,000 to $15,000. So, it’s a big difference. Century Support Services is a great company. They’re always in touch with me. Plus, I can log on any time and see my balance. Working with them has impacted my life in a good way. I have peace of mind knowing that I’m not going to just be paying minimum payments and be in debt for the rest of my life.
Nichole, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. It's wonderful to hear that our efforts have had such a positive impact on your life. We will continue our diligent efforts to bring your program to a successful completion.
Reviewed March 21, 2018
The young lady that I spoke with at Century Support Services was an asset and she was the one that sold me on coming to that company. My daughter is a client as well on behalf of another person because of their customer service. It's awesome. I came on board in August of 2017 and their consolidation program eased a lot of different pressures that I was going through because of my credit card bills. It really helped out a lot and seeing that I could pay cash versus having all those different credit cards is much better. Century gave me their address and phone number if I ever need anything. They're also always emailing me and letting me knowing where I am in the process. I like that because I'm a customer service manager, so I'm big on communication, and so are they. Right now, I need to add more money into what I'm doing so I can pay off my bills quicker, but I've gotten a couple of things resolved already which made me very happy.
Deborah, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed March 20, 2018
Friendly and very helpful. Had patience with me and answer all my questions. Took time to listen to me. Help me resolve my problem. Gave me good advice and let me know how things were going on with my case. Told me that anytime I had a question feel free to call.
Francine, Thank you for your positive review and rating! Our team makes every effort to foster good communication during your Century program. Century strives daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. The Century team looks forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed March 20, 2018
I wanted to pay off my debt quicker and felt Century Support Services could help me do so. When I went to their website I liked the narrative and how they explained the process that they would go through as well as the steps. Moreover, they seemed like an easier choice. I gave them the information of the company that I owed a debt, then they took care of everything and notified me. I had to open an account and take out the money to go in the account every month and they contacted the company when it was right and did the debt settlement. I hardly did anything. It was easy. The process went quite well and I was pleasantly surprised.
They've eased the pressure off of me. Having them call the company and do the negotiation for me was a load off my shoulders. The calls have stopped and I didn't get any harassing letters. The representative that I talked to was nice and professional. Moreover, it was easy to talk with everybody there. I was very comfortable and at ease working with the rep. I didn't feel any stress at all. I would tell people to definitely give Century Support Services a call. It's worth it.
James, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Congratulations on the successful completion of your Century Program! We are so glad we were able to help you on your journey towards financial freedom.
Reviewed March 18, 2018
I had debt that I needed to manage better and I've found on Google and through Freedom Debt Relief that Century Support Services has a good reputation in debt relief. We have negotiated settlements on two very large balances and I'm waiting for a third. They submitted my information and they reached out to the account. They are making my payments which is what I need it to do. I am eight months into it and it will probably take me two and a half years to be done with it. I was comfortable interacting with their rep. Working with Century Support Services created some financial stress relief for me. They have been doing this longer than I have and everything seems to be working smoothly. It could be better, however, if things are to be solved a little more quickly. They could resell more often to the creditors as they seem to wait a lot of time between next contact.
Julia, Thank you for your positive review and rating! Our team strives daily to deliver the highest level of customer experience excellence possible for each and every client on the program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. While your funds are building in your third party account , Century Negotiators are reviewing your file for the strategic times to contact each of your creditors to negotiate the best settlement opportunities for you. Century usually contacts your creditors once we are prepared to begin negotiations. The first settlement can happen as soon as 2-4 months on the program, but this can vary greatly and depends on your monthly deposit, the number of accounts enrolled on the program, and the balance of each individual account. Century makes every effort to foster good communication during your program and we will continue our diligent efforts to bring your program to a successful completion.
Reviewed March 17, 2018
I am not having a good experience at all. I have been with Century going on 3 months they settled on one debt but it has not been paid off as of yet. I put extra money and the drafts are bi weekly but they do not communicate with you at all. My credit score has gone down almost 100 points and I’m extremely angry and upset that this company does not give a ** and their workers are lazy and don’t want to do their jobs. I am currently thinking of getting a new company with lower rates because this company charges 25 percent to settle a debt which is very high.
I have called many times only to be told same things they have to be charged off which relates to I don’t feel like working. I spoke to a Supervisor 3rd one so far because no one shows any empathy nor give you any solutions only more money is needed. The Supervisor said she will be keeping an eye on my account. I am still looking around for another company because this one is taking my money and doing nothing. They have really bad reviews. I’m very dissatisfied.
Century's years of experience in debt settlement have allowed us to create multiple strategies that we employ with creditors. We usually contact your creditors once we are prepared to begin negotiations and this is a strategic plan. The actual negotiation is typically very limited until you have saved up enough in your settlement account for us to make reasonable offers to your creditors. Based on how the debt settlement process works, regular monthly payments are only made to your creditors if it is towards a settlement with terms approved by you. All settlements are required to be approved by our clients before Century can move forward with payments. Another related aspect of debt settlement is that while enrolled in the program, your credit score may be negatively impacted. Our focus is to save you money by negotiating settlements for less than the balance owed.
If you would like to discuss your concerns further, we encourage you to follow up with Katelyn. She would be happy to speak with you further. Again, thank you taking the time to provide us with your feedback. It helps us provide better service to all of our clients.
Reviewed March 15, 2018
I called Century Support Services one day and talked to them, and they seemed to know what they were doing. I went with their debt settlement program. The reps discussed it with me over the phone, and then they sent me several forms to look at and read. Then I signed those electronically, and we put together the credit cards that we wanted to work with. The people at Century have been very nice and they listen to what I have to say. From what I read and the conversations I had, I felt I could trust them. When you're going through something like this, trust is the most important thing. So far, everything has been going okay, and I would certainly tell my friends to give Century a try.
Kenneth, Thank you for your positive review and rating! Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. We appreciate you taking the time to register on your MyCentury client portal. The portal provides access to your specific account details, including recent activity updates, pending settlements, and many other resources for your convenience. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed March 15, 2018
I was very nervous when I first started my debt resolution process but your staff made the process so easy. Your staff made sure to answers all my questions before the calls was ended. Very pleasant and polite and wonderful customer service.
Eva, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. Our records show that you have successfully completed your journey with us to achieve financial freedom. We appreciate you taking the time to share your feedback and congratulations on completing your Century program!
Reviewed March 15, 2018
The many times I got in touch with Century they did not make me feel like I was not able to understand what they were telling me, they were very helpful and patient. I am not good on the computer. They walked me through it. I would tell anyone senior like me about them. They have lifted a load off me.
Bettye, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives strive daily to deliver an excellent customer experience to each and every clients on the program. We appreciate you sharing your Century experience and our team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed March 13, 2018
I felt totally comfortable working with Century Support Services. They were great and have relieved a lot of stress. I had overdone my credit cards and had a friend who used Century and had nothing but positive things to say about them. During the application process, they asked a few questions like how much debt I had and what happened. Then they told me about how much they think they could settle for and how much I'd have to pay monthly. For instance, at three years and $200 a month, they'd be able to settle 75% of the debt I owe. So far, Century had settled 60% of what I owed.
There was one instance when a rep called and said, "This company only allows between the 1st and 20th settlement. I'll get you on the phone with them, we'll negotiate a settlement and we'll pay it off." But I am mostly impressed with their representatives' friendliness. If they find a settlement, they make it happen. Recently, I got a letter from one of my debtors that they've sold my debt to another credit card and Century said they would take care of it. They're on top of things. I wish a lot more knew about Century Support and the great things they do, compared to people that would go into bankruptcy.
Gary, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced staff, we will continue our diligent efforts to helping you achieve your goal of financial freedom.
Reviewed March 12, 2018
I was drowning to the point where I was borrowing money from my kids just to pay my bills to keep the roof over my head so I was in a desperate situation financially. I have tried other services and they took more money out of my account. They paid off the credit cards’ minimum balance and I thought why I am paying these companies all this money to do it if I can do it myself. But Century Support Services negotiated with the credit card company and settled for a much lower price. They contacted me and explained the program to me. It sounded good to me and they negotiated with my creditors so the payoff balance would be less. I was charged a fee for their services but I settled some of them for 40% or 50% less than what I owed them. Century Support Services settled all of my debt and by April 28th, I will be finished with the program. I've been in the program for one year and four months and everything’s been taken care of.
I love Century Support Services. Their reps were all wonderful and so helpful. I never felt rushed and they addressed any issues or questions that I had. They were professional and friendly. I also didn’t feel like I was just a client or a number. I felt like I was a person there and was treated as a person. I felt very comfortable working with them and I would recommend Century to anybody. Working with Century has made it so much better. Right away, just with the monthly fee, I had an extra $300 a month for food and medication.
Jeanne, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. Our team strives daily to deliver the highest level of customer experience excellence possible to each and every client on the program and we appreciate you taking the time to share your Century experience. Congratulations and we look forward to helping you successfully complete this journey you have partnered with us on to achieve financial freedom!
Reviewed March 6, 2018
My credit is probably really messed up from dealing with Century Support Services. I'm getting phone call after phone call everyday and people are threatening to sue me. I'm so sick of them and it's nerve-wracking. A weak person would give up and a real weak person will probably blow their brains out. That's how bad it is. I like to know why Century Support Services can't call and tell every company that I turned in that they're on the list to be negotiated with to pay them off. Their reps keep telling me not to answer the phone if somebody calls then they'll call whenever they want me to fax the papers over from the different companies. This is dragging on too long. I gave them about 10 credit card debts and they take $250 a month from me for these bills so at least two or three should have been paid now. But, they've been only working on one which is Wells Fargo and it should have been paid by now.
The day we received your review, our Senior Customer Advocates Katelyn began an internal review. Katelyn has been attempting to follow up with you regarding your recent concerns but has not had any luck connecting.
Even with several laws in place to protect concerns from creditor harassment, almost all of our clients experience regular collection calls while on the program. For the benefit of our clients, Century has contracted with a national consumer advocacy group, United Consumer Advocacy Network (UCAN). UCAN's mission is to protect the rights of people who may fall victim to this harassment. All Century clients have access to UCAN's Creditor Intervention Program services at no charge. Their program works with you to handle these harassing calls and the creditors making them.
It is our belief that you should be treated with respect as you work towards your goal of being debt free. Katelyn will continue to reach out to follow up on your concerns. In the meantime, we encourage you to contact our office, so we can take the opportunity to collect further details about the calls you are experiencing and discuss possible solutions.
Thank you again for taking your valuable time to share your feedback with us. It helps us provide better service to all of our clients"
Reviewed March 5, 2018
I left my other company and went with Century 'cause the rep I first talked to explained in detail that all my stuff would be paid in 2 ½ years with the payment plan that they gave me. She went through things with me and explained more than the other company was doing. Century is managing all my credit problems well and I appreciate their help. I just go online and check every month and make sure they got my payments. Almost all my debts are getting paid off and it's easier dealing with them than trying to deal with the creditors. So far, we have settled three debts and I have just two more higher debts that they are going to have to settle, which would be about another year. They're doing their job and I'm comfortable working with them.
Hochi, Thank you for your positive review and rating! Our representatives strive daily to deliver the highest level of customer experience excellence possible for you. We do appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Thank you again for sharing your feedback with us and we look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed March 3, 2018
It seems to me after two settlements out of twelve, that Century is more interested in getting paid than taking care of paying the accounts. The settlements are decent, but then Century makes up most of the gains by filling in what break I get with their fees. Makes me almost afraid to accept another settlement because most of my money would be going to pay Century. The estimated deal was $200 a month for about 54 months. If that remains the same then I will have no complaints, but the way Century wants their money up front I don't see the deal lasting. Not what I was expecting, but so far so good. I'm not really in a position to complain, I guess.
Jerry, We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with one of our Senior Customer Advocates, Katelyn. She reached out to discuss your concerns with the settlement fees on 3/6/2018. When you enrolled in the Century program, a plan was created to for you to meet your specific goals over an estimated time. Once our team negotiates a debt, it is authorized by you, and the first payment is sent to the creditor, the fee associated with that particular debt is due. At the time a settlement fee is due, this amount will be deducted from your dedicated account. Your monthly program deposit includes the amounts of all associated program fees and is included in the program estimate you were provided during your enrollment on the Century program. Katelyn will continue her efforts to reach you to discuss any concerns you may have with how our program fees are collected. Thank you again for your feedback, it helps us provide better service to our clients.
Reviewed March 3, 2018
My son had passed away and hurricane Irma came through here and ripped a part of my roof off, messed up the electrical part of my house, and shorted out my electric pole outside. It cost quite a bit to get those fixed and I had to have electricity. I also couldn’t pay my bills. I had to pay cash to get that electrical work fixed. I had lost half my income so I was already in a bad shape. I was trying to borrow money to consolidate my bills. I accidentally got in touch with one of Century Support Services' representatives by mistake and he told me about their service and I decided to use that.
I combined my credit card debts and gave them all my debts so I could get my bills paid through them. They’re in the process of paying my Dillards American Express bill and I’ve got about three more to go. Also, the rep who I spoke with was a nice man. He explained everything to me so good. The interest rate was cheaper than getting a loan to pay all my bills since the creditors didn’t really give me a hassle about that. It cost me $200 a month, which was a little bit high for me because I live on a $1000 a month. It’s all I live on. Even so, they're caring, nice and they helped me. They’ve kept me from worrying about my bills so bad. I’m glad that they have taken care of my bills for me. Sometimes when I call them, I get out of breath. I have eight stents in my heart. I’ve had 10 or 11 heart attacks already and I have Parkinson’s and Fibromyalgia. They’re really considerate to help me get off the phone quick. I'm satisfied with Century Support Services.
Mary, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We sincerely appreciate you sharing your story. Understandably being in debt can add pressure to an already stressful life experience. The Century team values the partnership we have established with you and we are committed to continue our diligent efforts to bring your program to a successful completion.
Reviewed March 2, 2018
I have not had any real problem yet. I feel as if I am making MORE progress with this company than I ever have with other agencies. Thank you. I just like to continue to be informed on how my account is going.
Beverly, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you with access to the specific details of your account, including recent activity updates, pending settlement offers, and many other resources. Thank you again for your feedback and the Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed March 2, 2018
They’re always helpful and always have current and correct information. They’re very caring and speak to you with respect. When you have a settlement they’re quick to advise and are clear on the terms. I’m never pushed into a settlement I can’t afford. I thank them, they are wonderful.
Angela, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact for you . Our team makes every effort to foster good communication during your Century program. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. We thank you again for your feedback and we will continue our diligent efforts to bring your program to successful completion.
Reviewed Feb. 28, 2018
We were so far behind in debt that we had to file bankruptcy. Wells Fargo had a really bad interest rate, but we had to get some help since our furnace went out. Moreover, our well water went out and we had to install city water. That's why we got into debt, then my husband lost his job and had to file for unemployment, which was not helping us much at all. It's getting a little better but he has bad health issues. Century Support Services has been paying our bills off. We've been with them for about two months and they have resolved three or four accounts. One of them was Tennessee credit card, now they're working on Wells Fargo and Home Depot. When we get a bill, they want me to fax it straight to them, which I do. They're great. Working with them gave us an option to where we can really breathe and live a bit better.
Betty, Thank you for your positive review and rating! It's wonderful to hear that our efforts have had such a positive impact on your life. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Every month you deposit a preset amount into your third party account. While funds are building in this account Century Negotiators are reviewing your file for the best times to contact each of your creditors to negotiate the best settlement opportunities for you. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Feb. 25, 2018
Century's program seems to be accomplished in what they were set out to do. Their customer service is very responsive and their reps seem to be knowledgeable and informative as to what the situation is, and they seem to be doing a right job. They have to earn a revenue, too, and I understand that, so I'm paying them a 25% fee for their ability to negotiate a settlement on my accounts. As long as the accounts are cleared and I can move on to improve my credit standing, which is in the trashcan right now, I don’t have any objection to that.
I would like to be able to improve my credit standing somehow. All the various credit retrieval systems or the credit improvement systems that they had would consider any misstates. I think all of the comments that were there are legitimate, but none of those sets for me, and that's where I am. I've been with them for about three months now, and it's very much in the beginning season. Century Support Services has been able to settle a few small accounts, and they've cleared about 10-15% of the debt. The only dissatisfaction I have with them is their banking fees. They charge us $7.15 every month just to be there, and then they charge additional fees beyond that for every action they take. I'm spending about $200 a year for banking fees, and that's insane. But I'm dealing with it, and if there is any reason that I would drop out of Century, that would be it.
James, We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with one of our Senior Customer Advocates, Katelyn. She attempted to reach out to you on 3/5/2018 to discuss your concerns about the fees charged by the third party payment processor. Our team makes every effort to foster good communication during your Century program. We discuss the debt settlement program and we also review your third party processor’s fees with each one of our clients during their Welcome Call. Upon review of your account, our records show that you completed your Welcome Call only a few days after you enrolled on the Century program. Katelyn will continue to reach out in an attempt to discuss your concerns and work towards a positive solution. We encourage you to contact our office to discuss any concerns you may have about the bank fee as soon as you are able. Thank you again for sharing your feedback, it helps us provide better service to our clients.
Reviewed Feb. 23, 2018
I researched online looking for something that can help me because I was behind the payments. I found Century Support Services and spoke to a couple of people in the office. They checked my debts if they were qualified. They tried to look around for what they can do and what programs I could qualify for. I'm now doing their program and they take the money once a month. Two accounts have been settled already and now, I can focus on my kids.
I was concerned about when the payment was going to make. I spoke to Maria and she was good. She walked me through and told me about some of the offers. The creditors weren't accepting the payment yet so, we had to wait a bit to make the account age a little, and then, we can make a payment. Century Support's reps also called me when they had a settlement, and when they called and didn't get me on the phone, they would email. They tried every way to get me to respond to what they have there because the offer was higher sometimes. It was very comfortable working with them. They gave me time and they did everything to get me all settled up. It's not that I don’t have the money to pay the debt, but I I don't have enough to pay the whole card because I had a different card. Now, I felt relaxed and have peace of mind not thinking about which card was due and needed payment.
Agartha, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our client and we strive to deliver an excellent customer experience to each and every client on the program. In addition to expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed Feb. 21, 2018
I had several credit cards which I wanted to get rid of and Century Support Services' program seemed the best way to do it. It will take approximately four years to complete the program and I have been with them for seven months. I have been paying off my credit card debt at a lower amount. Plus, they were also able to cut down about 40% on the finalized cost. Additionally, their reps were very friendly and helpful. They were interested in what I was doing and our personal connection was good. Century Support Services has an easy process. It cost money but availing of their service was good.
Frank, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed Feb. 19, 2018
I had trouble back in 2013 when I was laid off for virtually a whole year. I went to see an attorney and Century Support Services was recommended. I went into an unexpected retirement and have been retired for a year. I’m having back trouble and couldn’t continue to be working seven days. I make a payment to Century Support Services every month and so far, they have handled one outstanding bill that has been greatly reduced and paid off. I have one more bill that's continuing to bill me and I have no way of paying so hopefully, we can get a settlement on that. Their reps send me a note when there are needed interactions and I check them regularly because I’m still behind on one of my bills.
Initially, my wife was not in favor of Century Support Services because she was wary that it was a come-on, but when I saw the greatly reduced balance on that first debt settlement, it really amazed me. It’s making it more comfortable to be on a retired income and there’s much less hassle from my debtors. I’m satisfied the way things are going. It’s a big relief.
Thank you for your positive review and rating, Arnold! It's wonderful to hear that our efforts have had such a positive impact on your life. Our team strives daily to deliver the highest level of customer experience excellence possible for you. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available at your convenience. We appreciate you sharing your Century experience and we look forward to helping your achieve your goal of financial freedom.
Reviewed Feb. 18, 2018
I wanted to get my credit cards paid off and start my journey to being debt free. Getting on Century Support's program was easy. The guy who helped me out explained everything. He gave me three different choices on what I could do and it guided me to the best choice. I talked to him on the phone as well as emailed him. Their customer service has been pretty good and they kept answering the questions that I had. I had a problem when it came to tax time. If I settled last year, but the settlement hasn't been completed, I didn't know whether to pay the debt settlement amount this year or next year. But I figured that out.
It has been about three and a half years now and I've had two settlements so far. This month, I'll be paying off the second one and I have one more to get settled but that kind of falls on me with building that account that we keep. With Century Support's help, I was also able to pay off my car. I'd recommend them to anyone who wants to do the same thing.
Monica, Thank you for your positive review and rating! Century has very knowledgeable employees and we love to hear how well we are doing for our clients. Our team makes every effort to foster good communication during your Century program. Once a debt has been settled, a creditor may report any settled debt amount over a certain amount to the IRS. In some cases, clients may be required to report that amount as income on your tax return. The IRS may permit you to write off this "income", but you would need to consult a tax advisor for advice specific to your situation. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity, pending settlements, and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Feb. 17, 2018
I went through hardship and Century Support Services was the first on the list. I enrolled in the program almost a year ago and did it mostly online. Working with their reps was good. They have been very informative and knew exactly what they were talking about. They have done an excellent job and usually got back to me within an hour when I had a question. We've built up my credit score already and I've seen one creditor get pulled off. I received an alert that said to check my credit. I did but it just showed me that somebody had gone off. It didn't show who it was. They could have at least given me a heads up as to who it was. Nonetheless, I would recommend Century Support Services for their knowledge and for the way they've treated me like a sibling. Moreover, they didn't make me feel stupid because of the fact that I needed to do debt settlement.
Thank you for your positive review and rating, Caryl! We value the partnership we have established with you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. One of Century's top goals is to settle debt for our clients who are facing an extreme hardship. Often your credit score will decrease while you are enrolled in a debt settlement program. Our focus is to save you money by negotiating settlements on the balance owed. After a settlement has been paid to completion, your creditor may then update their records with the credit bureaus. Our team makes every effort to foster good communication during your Century program. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to specific details of account, including recent activity updates, pending settlements and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Feb. 16, 2018
I needed to consolidate my debts and was declined by several companies and Century Support Services not only took my case but they gave me a very good deal. I gave them my information, my accounts and every amount that I owed and they took up the case. Everything has been very simple and straightforward. One time, they needed to call on the phone but I was no good. My phones were off or I missed the call because I was working or I didn’t recognize the number and didn’t pick it up. So, I had to let them know that the next time they need to reach me, they just contact me through my email or text message. They did that and the communication has been very quick.
So far, 53% of my debts have been settled. The program was supposed to last for 2 and a half years but I added two extra accounts and that added a couple of months to the program. Working with Century provided me with a lot of release. It was what I needed and exactly what I got. I feel being taken care of by Century. It's a great feeling. I just have to make one payment to them then they take care of my debts. That is a relief mentally. I'm not even worried about the credit report right now. I'm just trying to fulfill my part and make sure of my payment and that everything is on point. I wish none of my friends will find themselves in the spot where I'm in but if I knew anybody, I will highly recommend Century. It has been a very good experience.
Thank you for your positive review and rating, Isaac! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. When you enrolled in your debt settlement program, a plan was created for you to meet your specific goals over an estimated time. Our team makes every effort to foster good communication during your Century program. To avoid losing a valuable settlement opportunity, we encourage our clients to reply to any of our contact attempts as quickly as possible. We appreciate you taking the time to register in the MyCentury client portal, which provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Feb. 15, 2018
Century Support Services consolidated my credit card debts and they helped me manage my accounts. The debt settlement has been working very well. The reps that I’ve worked with have been very good and we’ve had good communication. I understood the question they asked me and everything they told me. Century Support Services provided good service. I would recommend them.
Hussein, Thank you for your positive review and rating! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. The portal is available to you 24 hours a day, 7 days a week for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Feb. 14, 2018
Not happy with their lack of service at all!! I've been with this company since April and set up 3 creditor accounts with them to resolve. I asked very specific question about their program and feel like I've been lied to since day one, OR, one side of the company does not know what the other side of the company does. I asked, upfront whether I needed to have a certain dollar amount in an account before they could reach out to a creditor and I was told no, they needed time. Later I found out that they dont speak to creditors until they have a certain dollar amount in an account so they could make an offer. I asked what dollar amount and was told they couldnt tell me. OKAY, so I waited.
They settled one account for me, but once they add in their fee, I would have come off better handling it myself. After I signed up with them I found out that they had a fee to set up the account, a monthly fee to keep the account, which is fine. But after I settled my account now I'm seeing that there is a fee to send out checks per month (The paper for the check, and postage isn't even $10). But again, OKAY, I can deal with that. I settled the second creditor myself because that creditor never heard from century. Then the final account went into collections and then to an attorney firm. After speaking with the attorney firm, I was told that century only reached out to them once, in October and then never followed up, so the firm filed suit against me.
When I called Century, the first thing they told me was that they couldnt help with the suit and that I needed to find a local attorney and find out what the laws are here to submit an Answer. They didnt offer to help me, or contact the law firm or creditor. Instead I felt like I was on my own. Every time I tried to talk to them about this creditor they kept talking to me about the account they settled, like if that was a huge prize. I knew in the beginning that I shouldnt have gone with them, and I should have trusted my instincts. Only advice, please train your customer service people better, because they are giving your customers the runaround and not guiding them as to the way your company truly operates.
Truth is, you dont do anything until you get 25% of the debt that's owed. Let people know that upfront so they can give you the 25% if that's what's needed. Tell people up front that they are looking at $17.25 fee every month on their account to pay off a creditor. Maybe the person will give you the remaining balance and save themselves some money. Tell people up front that if things go into suit, you wont be able to help them, so people know upfront what they are facing. Not only did this company only help me 1 out of 3 times, but now, I have to hire an attorney to help me with one matter because they failed to place a follow up phone call, or letter to a company that they've had their information since April. How is that okay. Then the only solution they could offer was to remove the final account or talk about the one they resolved. So Unacceptable.
Another feature of our program is that we do not earn or process a settlement fee for our services until:
1) We have successfully negotiated a debt;
2) The settlement is authorized by you; and,
3) A first payment has been made toward that settlement.
As an important step in our process, your review has been shared with one of our Senior Customer Advocates, Katelyn. She is actively reviewing your concerns and working on all possible solutions for you. Our records indicate that you communicated with Katelyn last week and that she is attempting to follow up with you to discuss details specific to your program. Again we thank you for your feedback, it helps us provide better service to our clients."
Reviewed Feb. 13, 2018
I had worked with Century Support Services a couple of years ago. And this time, they negotiate the debt and then they get a quote from the creditors. They would call me to let me know that they made a settlement with a creditor that's why we had to take one position. Every month they remind me to make my payments. So far, I settled two debts and I'm on the third right now. The program may take another two years. One of them is for about $3,000 or $4,000 so by the time they negotiate that, they had to break it down into several payments. The bills are the same but when they add all the late payments and everything we have now, it's coming up to that number.
The rep I work with is very good so far. Whenever I call them, they're always available and very helpful. And they explain everything very good to me. Up to last night when I got home, I got a letter. They tell me to fax it over to them which is very nice. I'm more into it to see if I get another two or three at the end of the month and then, I will go to fax it and so that we can know exactly what we are about to do. I'm paying $250 every month to cover every two weeks. I called and told them that instead of making it every two weeks, I want to make it one payment every month. However, I don't want them to bring it too low as that's how it will take too long to pay. I will be making more payment than I am supposed to. So, it's good as it is for now.
Century has made me not want a credit card again and use a debit card instead. The other cards that I had here, I removed them in my wallet and put them away. If I get to introduce somebody to the program, I will. I was even trying to bring somebody in but that person didn't want it to give up her credit card. Over time, she's over $40,000 in credit cards and I told her that there is a program she can go into and then they will help you. But she does not want that. She is too afraid.
Roy, Thank you for your positive review and rating! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed Feb. 11, 2018
I needed to eliminate some of my debts but could not make a monthly. I saw Century Support Services’ advertisement and some of the clients said good about them. Working with them has given me the ability to pay my debts and maintain a bit of financial freedom. It frees me up and gives me a little more in my pocket to spend on groceries. We should be through by next year or in a year and a half. I've been happy with them and they've done everything I needed.
They let me know what's going on by text or phone call so we've got good communication and that's what I wanted. I had a question the other day about one of my charges 'cause I kept getting a statement and they sent me a thing where they had to get confirmation that it had been settled. So every time I have a question, I just pick up the phone and call them. I feel very comfortable with whoever answers the phone. They can look up my account and see what's going on. They walk me through the process and make it very simple for me. I would highly recommend them and I suggest taking exactly what you owe them as each one is closed out and there are no hidden fees.
Thank you for your positive review and rating, Patricia! Our team makes every effort to foster good communication during your Century program. Century representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our expert representatives, we will continue our efforts to achieving your goal of financial freedom.
Reviewed Feb. 9, 2018
I have been with Century since August 2017. They have already settled 2 accounts for me. They even settled a summons that I received in a timely fashion, and I don't have to appear in court. When I received the summons about 3 weeks ago, Century immediately got on it. Yes I could do all of this myself for free, but I don't have the time or patience. They are doing an excellent job keeping my stress level down and getting my debt paid off.
Thank you for your positive review and rating, Tammi! It's wonderful to hear that our efforts have had such a positive impact for you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We also appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Jan. 27, 2018
I was on Facebook and I saw Century Support Services. They got me interested and I liked what I heard from them so I enrolled. I wanted to do a debt consolidation but I went with the settlement. I am now working with them and the people have been professionally very good. Enrollment was done immediately and then everything was on hold until they received my first payment. They have settled one creditor with me and now they are trying to accumulate more funds in order for them to proceed with the next creditor. I have only been with them for a few months but I am pleased with what they had done so far.
Thank you for your positive review and rating, Irvin! It's wonderful to hear that our efforts are having such a positive impact on your life. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to register in your MyCentury portal. The portal provides you with specific account details, including recent activity updates, pending settlements and many other resources for your convenience. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Jan. 25, 2018
So far I have nothing to say but you have been doing a good job in getting my finances under control. I have just followed their program and everything is just getting better. I just can't say enough about how they have communicated with all that was happening with my account.
Thank you for your positive review and rating, William! Our team makes every effort to foster good communication during your Century program. Century strives daily to deliver the highest level of customer experience excellence possible for you. We also appreciate you taking the time to register in your MyCentury portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and experienced representatives, we will continue our diligent efforts to bring your program to successful completion.
Reviewed Jan. 24, 2018
Century Support decreased what my husband and I would have paid had we continued paying our debt like we were, and also, the amount of time that we would be in debt was decreased. We went with their debt settlement program where they will settle all of our debts, and then we would pay one monthly payment. I still got a little over a year with the program. And now, they're paying off everything, so that my credit will start to get better and increase. It kind of extended things a little bit.
Their representatives have been really helpful, informative, and able to answer any of our questions. They have taken everything in their hands and did what needed to be done. And they gave me what I needed to have. I was comfortable with them. And I felt that they did everything professionally and how it was supposed to be handled. They made sure that they went above and beyond to get things taken care of when they need to be. If my friends are concerned about their debt and want to get it paid off quicker and pay less, I would tell them to look into Century Support's services.
Thank you for your positive review and rating, Jessica! It's wonderful to hear that our efforts have had such a positive impact in your life. We value the partnership we have established with you. We do have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience possible. The Century team has successfully worked with you to complete your program as efficiently as possible and we offer our congratulations on a successful completion of your program!
Reviewed Jan. 23, 2018
My husband had been hospitalized several times and I was out of money and out of everything, and in debt so I called Century Support Services and they called right back. They were very nice to me and helped me with the situation. I asked whether we qualified or not, and they said that we qualified. They treated me with dignity and respect and they didn’t make me feel like some criminal for the fact that we found ourselves in a financially bad situation due to our own fault, except for my husband that had been very ill. They made me feel like a weight has been lifted off of my shoulders and that’s what made me go ahead and do debt settlement services with them. They were really assuring and hands-on and helpful.
They asked me to forward all the information to them at least once a month or sooner so I didn’t have to speak to anybody. But then, they told me that when it got to certain aspects of the negotiations, some companies will not negotiate with anybody but the individual that has the debt. So, I was aware that there would be times when I would have to do the negotiations myself and, hopefully, that they would be okay and I’d get them taken care of. And so, I did some of the negotiations myself but they talked me through it. I didn’t have a problem doing that so it made it a lot easier for me to do it and I appreciated that. The program itself went really well and right now, all of the debt that we had is now consolidated and paid. All of the negotiations have been done and everything’s paid off for all of the creditors that we had.
Now, we have one bill that’s going to be a lump payment that will start building my credit back up as it’s supposed to take it away. I would have like to have a bit more information about the loan for the consolidation though. I had no idea what the terms were but I went ahead and went with it. And some of the terms were not what I had expected but I am glad that my debts are consolidated. It was my own fault and I didn’t ask so that’s not necessarily their fault. I got regular emails from them and they explained everything initially. So, I felt very comfortable and wasn’t overly worried about anything.
Working with Century Support Services immediately relieved a whole bunch of stress. I was already completely stressed at the point when I called them, my husband had already been in the hospital four times, and he’s been there six times altogether in the last year and a half. Plus, the stress of having no money, and everybody wanting everything. There was no money coming in. All of our savings and everything was gone. So, the only thing that really helped us survived was the fact that we have families that love us and friends that love us. Century removed a lot of anxiety because they had told me that I didn’t have to worry about talking to the bill collectors when they called because that was what their job was for. They handled and took care of it. They said they would and they did.
Reviewed Jan. 23, 2018
I love my experience with Century. They are patient with me. I have a hard time remembering things but this company keeps me very informed with my progress. They are always patient and very informative on things. I feel at ease with them. So I definitely recommend them to everyone. Thank you Century for keeping me informed and that you take the time in helping me.
Thank you for your positive review and rating, Janette! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. Century has a passion for building relationships with our clients and we value the partnership we have established with you. We appreciate you taking the time to register in your MyCentury portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Jan. 19, 2018
I'm happy with Century Support and they're doing fine. I had another company before but I just kept on paying them and they were higher than Century. I went to Century for a debt consolidation and the signup process was very good. I'm still working with them and their reps treat me fine. I called up twice and they answered all my questions finely. I like them a lot and they are easy to work with. They are doing good and would recommend them to others.
Thank you for your positive review and rating, Forrest! It's wonderful to hear that our efforts have had such a positive impact in your life. Our representatives strive every day to deliver an excellent customer experience to each and every client on the program. If you haven't already had the opportunity to do so, we invite you to complete your registration on the MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. For your convenience, the portal is available to you, 24 hours a day, 7 days a week. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Jan. 18, 2018
I'm a VA vet and had lost some of my pension. My check was cut like $800 and I just couldn't pay my bills. And as I was driving down the road one day and was listening to the radio, an ad for Century came on. They seemed to be the best one so I called in. I was forced into consumer debt consolidation given my situation and I signed up with them by email. It took longer for me to learn how to open my mail on my computer than it did for me to actually get my contract to sign. I'm not great on the computer and they walked me through a lot of stuff and told me how to do it on the computer.
I worked with a bunch of different people and they were on top of it. It didn't matter what time of the day I called, I didn't have to wait more than three minutes because somebody answered the phone. It might not have been the person I talked to the last time, but they knew exactly. All I had to do was push in my last name and my account number. They were happy to help as well as the next person. They're doing a great job.
When I wanted to get out of a debt earlier, I asked if I could pay a little bit more. The rep said yes and it ended up that I was able to go ahead and they got me a loan with another bank to build my credit up while they were still paying off three of my credits. They're financing it for me and letting me pay it off. They called me last week and told me that I have paid. They have really gone out of their way to help me and I really appreciate that. With the things done for me, they got me where I needed to be and I only have 10 months left in the program.
Working with Century has lifted a burden off my shoulder. My credit score has gone up so that's a big plus. Others should use them too as they are not going to do people wrong. You just have to be honest and be upfront with them and try to help them and try to pay up a bit more than what they've got you in for, they're not going to overbook you anyway and make you pay more than what you can. If you can pay a little bit more, they'll work with you on that. You will see a lot more results faster.
Thank you for your positive review and rating, Thomas! It's wonderful to hear that our efforts have had such a positive impact in your life. Our representatives strive every day to deliver an excellent customer experience to each and every client on the program. We appreciate your willingness to be involved with your program and offer our congratulations on a successful completion of your program!
Reviewed Jan. 17, 2018
Century has been very helpful for me and I would recommend them to anybody who gets into a financial bind. My husband who died had a state teachers' retirement system pension and years ago, we thought that he could get the full amount and half would come back to me. It did but we didn’t realize that most of my expenses would go on. That got me in a bind. My sister-in-law was sending me money every month but then she broke her hip and had to go into an assisted living. Her daughter has taken over the checkbook and sends no more checks to me.
I also have a son who’s on SSI. He lives with me and gives me some money but not enough. We share a car and that’s a problem too. My bills accumulated and things snowballed. That’s when I talked to Lisa and she told me to talk to Century. They’re back in Pennsylvania and I’m in California so I couldn’t go in but Lisa set me up with them. I did everything over the phone or by mail and they were very nice. Every time I had to call about something, they have gone over and beyond to be helpful. They have also been very prompt with sending me responses and telling me exactly what to do or how to answer creditor calls. I really had a good experience with them.
Thank you for your positive review and rating, Nancy! It's wonderful to hear that our efforts have had such a positive impact on your life. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We also appreciate you taking the time to register in your MyCentury portal. The portal provides you access to specific details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Jan. 15, 2018
Century Support Services seemed to have a good rating then so we got them to consolidate debts for us and we went with the letters that they were to send to the Credit Bureau. Once those are in, I'd have a better idea and we'll find out what happened with them. Century told me it would take one to three months. On the other hand, after the account was closed, the first agent didn't stop the automatic withdrawal and Century still took money out of my account which consequently caused me some frustration. I called and Jennifer from customer service said they would take care of it. I'm still waiting for the money to go back into my account. Century should improve in making sure that they do everything that they're supposed to do because they're dealing with the person's money and a lot of times, people are on a limited income. Money is a big thing for anybody.
Ronald, We appreciate you taking the time to share your concerns, which we take very seriously. Our records indicate that you have recently spoken with our Senior Customer Advocate, Katelyn. During your conversation, she discussed the specific details concerning the status of your refund and confirmation that funds were received. We do want to address the other item mentioned in your review that pertains to our Credit Bureau Letter Program. Katelyn has reached out to address any additional questions or concerns you have with that service. We thank you again for sharing your experiences. Your feedback helps us better serve our clients.
Reviewed Jan. 14, 2018
Century has been a big help and I'm glad. I was with CareOne and they transferred my account to Century. They have negotiated one debt settlement. Another one has relinquished their account with me. There are things that had happened that would not have happened if I hadn’t got in with CareOne and they transferred me to Century. The whole process has benefited me.
Thank you for your positive review and rating, Donald! It's wonderful to hear that our efforts have had such a positive impact on your life. We appreciate you taking the time to register in your MyCentury client portal. The portal provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Jan. 9, 2018
Outstanding service and their friendliness. Above and beyond to help make this a pleasant experience. This process is difficult and something I wish I didn’t have to do but they make me feel comfortable. I wish more companies could be like them.
Thank you for your positive review and rating, Diane! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements, and many other resources. Through our portal and our experienced representatives, we will continue our efforts to help you achieve your goal of financial freedom.
Reviewed Jan. 8, 2018
I was in debt and I had to make a payment. Century Support was the first company that answered. I was trying to get it together so I had to accept the bid. Every settlement program they offered me was good. We made another account in my bank and they told me how much to put in there and we did that. So far it is working good.
When they don't understand the rep would call me and explain then we get it together. He tried to satisfy me. If I couldn't do this much, they would try it another way. They are professional. We ended up with an amount that they would do and it left me with a couple of dollars in my pocket to spend for myself. We are still paying. At first they would call in and then they started sending me my bill. I get mostly one letter a week from one person.
Thank you for your positive review and rating, Ida! Century has some very knowledgeable employees and we love to hear how well they are doing for our clients. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the specific details of your account, including recent activity updates, pending settlements and many other resources. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Jan. 7, 2018
Century seems to be on the ball. They got back to me at the right time and we started to work together. They became my voice and they’re doing a great job. I’m helping them almost every day on my email and they always keep me apprised of what’s going on. As far as questions that I have, I usually save them up when I have a conversation with them once a month. I’ve only paid a month to my bank and I’m recently new. They’re charging 25% and that is quite a bit. But I’m looking at the amount of the debt and I look at the amount I have to pay with the fee that they charge, and it’s not that far away.
Thank you for your positive review and rating, Jayson! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to helping you achieve your goal of financial freedom.
Reviewed Jan. 2, 2018
I was scammed out of thousands of dollars. I was told they would settle my accounts and I would be done in about 4 years. They told me to stop paying accounts and they would handle it. My account was never settled. I was sent a summons, and they said not to worry. They never did anything about it. Now I have law office sending me letters. Now I'm told I can make payments on paid in full (has increased over a thousand dollars since I stopped payments per Century) and pay them another thousand dollar fee. This company offers fake reassurance! Do not use them.
We appreciate you sharing your Century experience, Kelly. We recognize your feelings that there may have been a gap in communication with us. Our team makes every effort to foster good communication during your Century program. In a recent conversation with our Senior Advocate Manager, Adrian, you were provided with steps we can take towards a resolution for your concerns. We will continue our diligent efforts to see this matter through to resolution and provide you regular communication updates along the way.
Reviewed Jan. 2, 2018
When I went to two settlement companies one of them said they looked at all my information and I’m going to have to come up with $400 a month, that they couldn’t do anything for me. I can’t come up with $400. I’m on a fixed income and 77 years old. I went to another one and they were telling me that they were going to help me claim bankruptcy, and I promised my father many, many years ago that I would never claim bankruptcy. We were in business and he didn’t agree with bankruptcy. I had to get out of it some other way.
Century, when I called it, seemed like to be the best one. They said $200 a month, and it was the same people, same creditors that they had on the list for me. And I tried them. Since then, I’ve increased it. Now it's $250 every month. It’s going to be like that until I can give more money out to them. And on top of it all, I got a couple of creditors that I’m still paying out of my check too like AT&T, since I didn’t get them paid off, I didn’t get my Wi-Fi back. I’ve been with that Wi-Fi for almost two years now.
There are four creditors that they’ve already made arrangements with and they were getting money out of the account that my money is going into. And I’ve been informed that they’re working and trying to get a couple of the other creditors to go along with everything also. A couple of them refused to go along with it. And one of them has even called me and threatened to sue me and I’m waiting for them to start. They’re not going to be getting money out of me. I’m very happy I came across Century Support Services. I’ve had good luck with them and I’ve already recommended them.
Thank you for your positive review and rating, Sheldon! Our representatives strive daily to deliver the highest level of customer experience excellence possible for you. It's wonderful to hear that our efforts have had such a positive impact on your life. We look forward to helping you successfully complete the journey you have partnered with us on to achieve financial freedom.
Reviewed Dec. 28, 2017
I had too many credit cards and I had too much going on so I sought debt settlement services. Century Support Services contacted me after I completed the online application and so far, they were able to consolidate my debt. They pulled my credit for all the debts and then they combined it with what I’m paying now versus what I’ll be paying, so it’s consolidated. I was paying over $800 a month to each individual card and then they were able to bring it down to about $370. I started working with Century Support Services last June and my program is supposed to last for two years. Right now, we are in the process of negotiating with each lender. Their reps contact me every time they’re in the process of negotiating. They would have me on a conference call with the lender so I know exactly what’s going on. They’re doing everything so I don’t have to. They're good and they're fast too.
Thank you for your positive review and rating, Tamara! We value the partnership we have established with you. Our representatives have a passion for building relationships with our client and we strive to deliver the highest level of customer experience excellence possible for you. In addition to our expert representatives, we also have the MyCentury client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. Through our portal and our experienced representatives, we will continue our efforts to help your achieve your goal of financial freedom.
Reviewed Dec. 27, 2017
I wasn’t able to afford my payment bills. As soon as I found Century Support Services online, that’s when I applied it. Century helps me pay off the two debts that I owe. I'm saving a lot of money that I was supposed to own another house and Century covered that cost. Also, the reps were very helpful and they've answered all my questions. Their service is great for me. I had no problem with it. Resolving my debts will take a while but Century is helping me cover a good amount of what I owe. I would recommend their services. It’s better than going to a lawyer or debt consolidation to save. You actually save more money through Century.
Thank you for your positive review and rating, Javier! Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. It's wonderful to hear that our efforts have had such a positive impact on your life. We would also like to invite you to register on the My Century client portal, which provides you access to the details of your account, including recent activity updates, pending settlements and many other resources. The Century team will continue to work with you to successfully complete your program as efficiently as possible.
Reviewed Dec. 22, 2017
I wish I hadn't used Century Support Services. The first guy was pretty good. However, he passed me on to someone else who was a nightmare. Instead of him showing, serving, directing me to the right area, he didn’t pass the paperwork on to where it was supposed to go. In the meantime, I had a court date. He never got the materials provided after I asked him to try and get the information that I already sent him back. He never returned my calls. I finally got to the day of the court date and got things settled with the company that was taking me to court. I ended up paying $200 out of my pocket because Century hadn't followed through on their end.
I got a letter a couple days ago saying that they've taken care of the one of the creditors. But in the meantime, I'm still getting these letters from a collection corporation and all that. The lady at Century asked me if I could pay more. So, I spent $242 and I paid $50 more and they haven't done anything. Each time I call, they have a different person that say, "I don't know." I'd like to speak to one person. I'm frustrated with Century.
Ernestine- We appreciate you taking the time to share your concerns, which we take very seriously. Your review has been shared with one of our senior customer advocates, who is reviewing the history of your account. Upon completion of this review, they will be reaching out to discuss your concerns and all possible solutions. Thank you again for sharing your experiences. Your feedback helps us better serve our clients.
Reviewed Dec. 20, 2017
I'm trying to pay off some of my debts and working with Century has made my life easier. I don't have to worry about things. Their rep was very helpful and kind. And I felt very comfortable. Signing up for their debt settlement program was extremely simple. They went step-by-step with everything, and they were knowledgeable with what they were doing.
Thank you for your positive review and rating, Jesus! Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Dec. 19, 2017
Thus far, my entire experience with CSS has been excellent. First, they lowered my monthly payments to reasonable levels. Then, they held my hand through the process with great instructions and readily-available support. Finally and best, settlements came sooner and easier than I ever thought. My credit rating responded quickly to my settlements. I couldn't be happier. I would, and plan to, recommend CSS to my friends.
Thank you for your positive review and rating, Robert! It's great to hear how our efforts have had such a positive impact in your life. If you haven't already had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you access to the details of your account, including recent activity updates. The portal is available 24 hours a day, 7 days a week for your convenience. We appreciate you sharing this with us and will continue our diligent efforts on your program.
Reviewed Dec. 15, 2017
I went with ClearOne, and ClearOne switched me over to Century. I got laid off in 2009 and ever since, I have been applying for a job, but can't get one. The economy started dripping when George Bush and company went into power and when the economy started going, I lost about $15,000 with my 401k. I was kind of bankrupt already, because every week I have to take money out from my 401k to live by. I had no choice but to switch over to social security and the money I'm getting from social security can't make it. If I pay $200 to the bank, when I get the next bill, it covers the same thing. It looks like I didn't pay anything.
Since I was with Century, they had gotten rid of one of my creditors. I've been in the program for about nine months. I have two more creditors and when those are paid off, I should be in the clear. Then I can start to live again. The whole program is set for 48 months. There were four reps that I spoke to, and they told me what was going to happen. They didn't hide anything from me and they made me feel very comfortable. However, I am seeing something in a paper that they sent me, that in January the first credit card is going to be paid off, although December 5th should have been my last payment. I don't understand that part. I wish they would be clearer and they should tell me whether December is the last and that's it.
Thank you for your positive review and rating, Abdool! We value the partnership we have established with you. Our representatives strive daily to deliver an excellent customer experience to each and every client on the program. We appreciate you taking the time to share your experience with us. As such we will be calling you to follow up on some of the concerns you expressed in your review. The Century team will continue our diligent efforts to bring your program to a successful completion.
Reviewed Dec. 14, 2017
A friend referred Century Support Services to me. I gathered all the expenditures and identified what companies they are with and about how long I've had that debt. I put it on a spreadsheet and mailed that to Century. They acknowledged those and they've overtime has contacted each one to look at how they were going to settle that particular account. And then, they informed me, and I agreed to the terms of the settlement. Century has lowered my monthly expenses. Now I just pay a flat fee of $280 and I would be free and clear sometime next year.
Initially, a consultant contacted me as I had applied online. And from that interaction, they took in some information, and then they passed me on to a different consultant so I've been working with that consultant back and forth up until this point. They gave me a nice little introduction, assured me that we will take care of the calls or any other written correspondences that I will receive. They let me know that if I receive any other call or mail, let them know and they'd take care of it. That was a pretty good thing. Gradually the calls and the written correspondences stopped. It's just been making sure that I pay that monthly fee that they draft out of my bank account.
Century is very good at communicating and keeping things transparent on what's going on, and that's been the main thing. They communicate in several different ways, email and on the phone. I'm very clear on what their role is and what they have done. Right now, I'm pretty content with everything. They sort of freed the money. I have more money if I choose to save or allot towards a different expenditure. So, it's given me the financial freedom that I am working toward. I've referred them to co-workers before at my job and they said they've had similar great experiences that I have.
Thank you for your positive review and rating, Sekou! It's wonderful to hear that our efforts have had such a positive impact on your life. We value the partnership we have established with you and our representatives have a passion for building relationships with our clients. We appreciate you sharing your Century experience with us. We will continue our diligent efforts to bring your program to successful completion.
Reviewed Dec. 8, 2017
I was initially signed up with another provider who mentioned that they're not a debt settler but Century Support is. And I was up one night and saw a commercial regarding Century Support and I decided to give them a try. I wasn’t paying any of my accounts, so they had gone into collection, and there was no communication from the other company unless I called them but they were constantly taking money electronically from my account. Century Support's process is a little bit easier and I was impressed that they reassured me that the accounts can be resolved. I just have to follow through with the process.
I received a letter showing that my account with Talbert had been resolved, and I was very satisfied with Century Support's process on it. I'm also pleased when I learned that the fees that will be electronically debited from my account are going to take care of future accounts. And I know that with more fees they collect, they could take care of more accounts.
Thank you for your positive review and rating, Julie! It's great to hear how our efforts have had such a positive impact in your life. If you haven't already had had the opportunity to do so, we invite you to register on the MyCentury client portal, which provides you with access to the details of your account, Including recent activity updates. The portal is available 24 hours a day, 7 days a week for your convenience. We appreciate you sharing this with us and will continue our diligent efforts on your program.
Reviewed Dec. 6, 2017
I went through a divorce and sought debt consolidation through Century Support Services. I contacted the rep through a World Financial Group advisor I was working with. The rep then contacted me, sent over the information, and collected all the data. When I had questions, he was there to answer me or get me to the right person. The Century Support program made it possible for me to make a monthly payment that I can afford. I have been making regular payments for 4 months and some of the things are starting to get paid off. However, not all of the debt got consolidated right away because they counted on my credit report to get information, but not everybody reports. It would have been easier to go by my list rather than theirs.
Century Support also reduced the phone calls and harassment from creditors who didn’t want to negotiate with me. As somebody who interacts with people who have to be my priority all day long, Century Support made my job much easier. The reps were very good. They like a response right away and sometimes that works, but I’m not as responsive as they would like. They send out the email first and I’m not able to get to my phone or my emails right away because I have a patient, but they’re very understanding about that and they keep me on track which I appreciate. I’ve recommended them to others.
Thank you for your positive review and rating, Gale! Our representatives strive every day to make your experience the best it can be while enrolled in our program. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury portal to access resources on the details of your program.
Reviewed Dec. 5, 2017
I got a lot of different accounts and started thinking that it’s going to take me a long time to get those paid off. I discovered that Century Support Services could help me to get it taken care of faster than 30 years. I’m getting up in age and I don’t want that 30 years from now, I'm still paying on the same old payments. It was frightening at first but they’re with you and they’re monitoring everything that happens all along the way.
When I first went into the program, they fully explained what was going on. They set up an account where I can contact them and it showed exactly what has gone into and out of my account. I always have the ability to see what’s happening at all times. Their reps were great and if I ever had a problem, I just call them and they have always resolved whatever I was asking about and that made me feel that they're giving me enough time. If it takes more time for me to understand what they’re trying to say, they don’t get angry like some creditors do. They’re patient, sympathetic and kind.
Also, I’m not a computer literate person but their format in the computer was easy to follow and it took a burden off of me. They set up an amount that I’m comfortable with in paying each month. I also get a monthly statement from them showing what they've done or how much I've accumulated in my account which made me feel good because I wouldn’t want to file for bankruptcy. I want to pay my bills, if I can pay my bills, and this is what I can do.
They take the higher accounts, like those over $500, and then they get power of attorney from you. At a certain time, they contact the people, especially after I put so much money into my account, and they make an agreement with them on how much would take to settle the account because a lot of what they’re getting is interest. When they come to some sort of an agreement, after I’ve got so much built up in my account, they take that money and then they pay the creditors. So, it’s my money I’m paying back. I have money in my account and on a certain date, they take that money and put it into a special account and then it’s monitored by another group at that point. The only thing hard about it was when you're getting it all going and you're starting to be late on your payments, you get a lot of calls. But, that was expected because they’re definitely going to call you and demand your money or want to know what’s happening.
It has been a relief because they’re handling the affairs and I don’t have to, financially. So that makes a big difference. They help me to get to that place where I’m able to manage my own affairs. The only thing that’s hard about it is when I set it up and get a lot of calls. Having financial difficulties is not something that I want other people to know that but I would recommend Century Support because they take a lot of the burden off from all the calls and the demands for the payments. It’s a really good program.
Thank you for your positive review and rating, Lola! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury portal to access resources on the details of your program.
Reviewed Dec. 4, 2017
I am very satisfied with your company and services you provide. I did recommend your services to a friend/co-worker and she has been telling me daily that she is glad that I told her about your company and she has be happier since she's signed up.
Thank you for your positive review and rating, Livia! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Dec. 4, 2017
I had a stroke a couple of years ago and I’m paralyzed from the neck down. I ended up on the disability and the government sends me $750 a month. I started living off mostly off of credit cards and that’s what got me in trouble. I was $7,000 in debt, but I couldn’t let it go any further that’s why I’m working with Century. We got a couple of things settled. But the truth of the matter is stroke has left my mind with a little black spot in my memory so when I turned it over to Century, I just told the rep, Michael, that, “This is all on you. You just tell me what I have to do and I’ll do what I have to do. You take care of business.” It gave me a way for someone else to help me out and keep the people from calling me and driving me crazy.
They keep in touch with me by telephone and by email. One time, they called to see if I would agree on a certain settlement on one of the accounts and I gave permission for that. Another girl called me from Century a couple of weeks ago and said that that one of the accounts agreed to take $1,000 and that was about half of it. I agreed to that. I’m not trying to get out of paying my bills. I just got to make all the payments on what I am making a month. As it is, I’m barely paying the utilities right now. But when we get done with this, I’ll have $200 a month left over.
They took $200 a month out of my bank, which is what I approved. Then, a couple of months ago, I needed a little more money and so I asked them if they could drop it down to $150 for two months. They were absolutely okay with that. I didn’t have to go through a bunch of rigmarole paperwork. It was automatically done that way. Then after a few months, we went back to $200. They have been cooperative with me.
I am about a third of the way through and I’m not pressuring them. I have a lot to work with now but I’m in bed all the time. Century deals with it which is better than filing bankruptcy. I have another company that I need to add in there which I should have done in the first place but they’re doing a good job. Overall, Century has been great to me and I just love them. I really would recommend them highly to anybody that gets in over their head before I would ever recommend a bankruptcy because you can still pay your credit. Sometimes you just have to get out from underneath some of it. If I could drive a car, I’d put their bumper sticker on the back of my car. They have taken a lot of worries from me.
Thank you for your positive review and rating, Linda! Our representatives strive every day to make your experience the best it can be while enrolled in our program. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury portal to access resources on the details of your program.
Reviewed Nov. 28, 2017
My finances went out of hand and I looked for help. Century Support has been very helpful to me. Every time I need an advice or have a doubt about anything, I call in and these people are great. Initially, they asked me for my personal info. Then based on my credit report, they could see what I owe. Then, there was a one-on-one with me personally. At the end, they called me and said, this is how much I owe, this is how much I can pay them to do the settlement, this is going to be a 48-month program, and this is how much I end up paying. I said, "Cool, that sounds like a plan." Every time I call them, they're always willing to help and they helped out.
Lately, one of my creditors is calling me and then I said, "What's going on with this guy." I give him my number and he calls Century and then, Century called them. I wasn't one of their clients so I said, "Hold on one second. Let me call him back," and then I put him in on a three-way call. Then the rep that I spoke with was very helpful and they got the creditor off my back. They have some wrong information, therefore, Century was telling him I wasn't one of his clients. So far, I got rid of three of my creditors off my back. There were five of them, so I'm close to finishing the program.
Century informs me step-by-step what they're doing and when is this guy going to be banned and when is the next person going to start. Or if I have any dollars, I just call them and ask them, "Hey, what happened with this creditor?" They tell me, "This is what we're going to do next, this is what we're doing forward." I get them all cleared. Century has been a big relief of my life. A big weight getting off my back, so far. It's a company that you can count on, someone with professionalism and who'd tell you the truth.
Thank you for your positive review and rating, Martin! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 26, 2017
We reached out to Century Support Services around four months ago. They’re quick to respond if I have any questions and they know their job and do it well. They’ve all been very courteous and wonderful as well. I would recommend them.
Thank you for your positive review and rating, Marsha! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 25, 2017
The Century people were wonderful and they always answered my questions. They called me through the whole I process. They tell me when they’ve got an okay on something and they ask my permission, and I ask them what they think and to give me a little advice. I only have about six credit cards and I asked them to get it all taken care of. I’ve already settled a couple of credit cards. I pay them $250 a month to handle everything and that will add up.
However, somebody got into my credit report and wanted to know if I was the one that filed a dispute, but it wasn’t me. Century was saying that they were able to make changes in my credit report based on the information I provided and that they contacted the company reporting the information to Equifax. That was another company with the same name. That company was probably disputing me because they don’t like what I’m doing. Then I got another letter saying, “We are pleased to let you know that the results of the dispute you recently filed were excellent.” But I don’t remember filing a dispute.
I got a letter from Rushmore Service Center and I want to call Century because I didn’t have this in my accounts but they put it in. I also got a letter from one company that said I took care of everything and they wanted to know if I still wanted credit with them. I really don’t want a credit account but if Century is okay with it, I would like it. All in all, Century is giving me a chance to open my account again but I only wanted to keep it for an emergency. By doing this, it would save me a lot of money. I need to talk to Century about that and I hope that they’ll be able to get the rest of those credit cards paid off, which I’m sure they will.
Thank you for your positive review and rating, Barbara! Our representatives strive every day to make your experience the best it can be while enrolled in our program. A Century representative will reach out to you to discuss the questions you mentioned in your review. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 23, 2017
Century Support Services completed settlements on my credit card. I’m paying what I need to pay and I’ve got one more credit card to settle with. Based on my credit cards, they told me how much I would need to put in the bank account each month. I've gone online and have done my balances in my account each month and I've sent them letters, my credit reports from the different credit cards, and then they would send me an e-mail when they had come up with a settlement and then I would get on the line or answer them with a letter giving them my approval to settle with what they had come up with.
Their representatives were very knowledgeable and honest and they gave me all the information I needed to know about the program because I had never done anything like it before. I felt very comfortable with them and they always answered anything I wanted to know when I called them. And I'm happy with all the answers they’ve given me to my questions.
Since working with Century, I feel a weight off me from having to live under the debt that I had built up and knowing my health is so bad that I couldn’t continue to work any longer. I've never been late and I never missed a payment, but I couldn’t get anywhere with the interest on some of the credit cards no matter what. I kept asking one in particular if they could reduce the finance charge and they never would although many years ago, it was just 20 % and so after a few years of being retired, I couldn’t manage it anymore. I'm very grateful that I found Century and for all they’ve done to help me. I would certainly encourage people to use Century if they needed the kind of help that I needed.
Thank you for your positive review and rating, Sue! Century is very proud to have such knowledgeable employees and we love to hear how well they are doing for our clients. Your Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 22, 2017
We were having a hard time paying our bills so we got Century Support's services. Their reps are very nice, friendly, and helpful. They've all been great and have answered my questions anytime I have called them. When we called in to ask them what to do since somebody was calling us, they told us to not answer the calls because we don't have to. We gave them a list of the bills we wanted to be paid and they had a credit report and they suggested paying a couple more on there, which we did. We started using them last June and so far, they're now paying one loan, which is the highest one. We're very happy with Century and if friends ask, I would tell them to use Century, too.
Thank you for your positive review and rating, Jane! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 20, 2017
I received an email from Century Support Services and I thought it was the best option for me. One of the agents walked me through the process and explained everything to me. I did the application and I was accepted. From there, they took off and explained to me what was going to happen. The program is supposed to be almost three years and I still have a few accounts to settle within a year or so left. They're always helpful. Every time I call, everybody assists me and all my questions are answered. They've helped me change my finances a lot. I'm very satisfied and I would recommend it to anybody in a similar situation to mine.
Thank you for your positive review and rating, Katherine! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 17, 2017
Everybody that I dealt with at Century Support has been really helpful and made me feel good that I am doing the right thing. And they told me I’m not ripping people off. I’m giving back what I owe them and I'm just not paying the interest. And I know my credit score is going to be bad for a little while but it will rebuild in seven months after I get through it. I like Century's service. They’ve always been kind to me, and they call me when I have accounts that needed to be settled and I tell them what’s going to happen. I stopped getting calls and mails, and Century told me I’m really close to being over with my debts. I call them all the time to see where I’m standing. And I called last month, and they told me I'd be done in June. I am really nothing without them.
Thank you for your positive review and rating, Melody! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 14, 2017
We've been with Century Support Services for a couple of years, and we're pleased with them. We’re happy with how they would call us when there's a change or they make a settlement. Plus, sometimes they call just to let us know what's going on. They just called us today and they're in the process of making a settlement. They presented the transaction and their rep said she would let me know within a day or two about how it goes.
Their reps are very nice. When we ask them questions, they explain everything to us so that we can understand how things are going. I don't know some of the terms that they use, so we asked and they explained it to us better. Plus, they always make sure before hanging up if we understood everything and that they helped us. They always remind us to send any other bills we get to them.
We've set it up so that they take so much a month from our account. We don't have to worry about people calling us and bugging us. We needed help with medical bills since my husband had open-heart surgery, and it became too much for us to handle. It's not that we didn't want to pay the bills, however, there were so many of them.
They're very thorough and helped us in any way they could. They worked with us to set up a payment that we can afford. One time we had to change our amount for a short time and they were fine with that. We just called them back when we got it straightened out and they put the payment amount back up to where it was. We would recommend them to other people.
Thank you for your positive review and rating, Patricia! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 13, 2017
My husband had a good income but he passed away and I did not have the money to pay for credit card debts. Right from the very beginning, Century Support said that I would never have to worry about court dates because they would deal with all that stuff. Every time I got something sent to me, I sent it to them the same day I got it. And I've gotten summons to court but I didn’t make appearances. But in the end, I was painted a totally different picture.
Century said I wouldn't be getting phone calls but my phone sometimes doesn’t stop. I put the ringer off and took the answering machine off. Also, I wasn't told that the credit card places could no longer touch my money because all I have is social security. Century knows this is all I have as an income and it seems when they made the deals with the credit places, they made quite a profit. It bothers me and I feel like I’m being used to a point. I’m in a gridlock right now and my hands are tied. I can't keep going to court since I'm not physically okay.
Also, Century had all these things for over a year but some of the credit places have not even been talked to. All these credit card places that I had, I gave the number for them to contact but I don't know what Century is doing about it. I got a phone call today and was told that Century had not contacted them. I started making the phone calls myself to a couple of credit places and they did a total charge off. That was good for me because that's less time I have to deal with Century.
They portrayed something that was a lot different than what it really is and that's wrong. They did a few of my things though. Also, when I dealt with the reps, they helped do things, were very nice and cooperative. But some of them didn't know what was going on. If I had known that I could go to court and it'd be charged off, I wouldn't have gone to Century to because I only have social security. I’m dissatisfied with my experience and I have so much stress in my life.
We appreciate you sharing your Century experience, Judith. We take your concerns about our how our program works very seriously. We have reviewed our past communications and our Advocate will be following up with you to discuss this further. In the meantime, please utilize the MyCentury client portal to access the details of your program.
Reviewed Nov. 12, 2017
Knowing your bills are coming under control gives you that FEELING GREAT sense of control that you lost so my experience with Century has been good. They work for you and give you support and guidance to get through your tough times. Thanks to Century I have peace of mind.
Thank you for your positive review and rating, Otis! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 12, 2017
I needed help desperately and so I searched the internet and thought Century Support seemed very good. They don't try to get your debt in auto and they don't ask for a large amount that you can't get up monthly to be able to pay your bills. And they were very nice to talk to in getting myself set up. I worked with Josh and he was very nice. He guided me through everything that I had to do and I had no problem understanding him. One of my bills got paid off already so now I’m into the next one. I still have a couple more after this so hopefully within a year and a half I should be out of it and feel fantastic.
Now I feel more relaxed. Before it was constant people calling to get paid. The worst thing was that I got conned and they emptied my bank account. That’s what got me all into this and getting so far behind. There was no way of getting out of it. And then at a certain age the place I worked for 14 years decided to let me go. With everything that happened all at once I felt comfortable being in with Century Support and they put me more at ease. I would tell others that they're fantastic. It’s going great with them so far and I’m very happy with them.
Thank you for your positive review and rating, Adeline! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 11, 2017
I started out with the company Debt Relief but when all that went down I found out that the amount I was gonna pay them was more than what I would have if I paid my creditors off so I went looking for something else. I’m getting started with Century Support Services and they’ve explained everything -- how it’s gonna work and what I can do to get done quicker. They’ve given me options and they're dealing with my creditors to get my amounts reduced. I'm not real thrilled about the percentage of interest but when you get yourself in trouble you do the best you can. They also understood the situation and they’re doing the best they can to help me. The people at Century Support Services have all been very kind, helpful and understanding. They don’t make you feel like you've made a complete fool of yourself.
Thank you for your positive review and rating, Donna! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 10, 2017
I'm very happy that Century is taking care of my charge card expenses that I had racked up over the years. Really glad that there is a company able to fight for the customer instead of the card companies. I know that I'm the one that used them too much. Basically one down and two more to go. Thank you for your help in these matters.
Thank you for your positive review and rating, Jo! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 10, 2017
Thank you so much for all the help with the death of my husband. It was such a relief that I don't have to worry about a payment till January. Hopefully by that time we can get back to some kind of plan to get this debt relief finished.
Thank you for your positive review and rating! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 10, 2017
I tried another company first, but they never kept me abreast of what was going on with my account, so I closed my account with them. Century keeps updated and works with me on resolving issues I have had with my creditors. I am the one who decides if I like the settlement offer or not and can reject it if I don't like it. I really like the way Century works with all my creditors not just one at a w.
Thank you for your positive review and rating, Michelle! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 10, 2017
I can always get somebody quickly when I have to call Century Support Services for questions. The reps who work for them are really personable and they know what they're doing. They’re always very helpful. I do have a hard time uploading stuff to the website and viewing my settlement stuff, but when I call, they help me and then I just email everything in. They've tackled everything on with my creditors and dealt with it and then they tell me once they have something for me like what banks agreed to. I'm almost half done, so I'm really happy and I feel the light at the end of the tunnel. This company has been wonderful and I'd recommend them.
Thank you so much for your positive review and rating, Christine! We cherish our partnership with you during this process. Our representatives have a passion for building relationships with our clients, to deliver the highest customer experience possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Updated review: Nov. 30, 2017
Once a fire was lit under them the Century team has done very good to get a settlement for me regarding a Discover Credit Card debt.
Original Review: Nov. 9, 2017
I was in a bind after a work layoff on the heals of a dire health diagnosis (I need a liver transplant due to a genetic disorder) I found myself floundering in debt. I moved in major steps to refi my home and changed insurers and utility providers to save money and it helped. Finally time to address revolving debt due to credit cards. Accredited Debt Solutions came out on top after deep research... Unfortunately they allied with Century Services and man what a ripoff. They've taken my money but did absolutely nothing else. No negotiating to settle. No effort toward anything.
Now Discover Card has put my debt into a Law company's hands and I'm being sued for full repayment, have to hire a lawyer I can't afford to pay so... no lawyer. Have to represent myself take unpaid time off for court appearances and completely boned. I'll end up homeless and destitute due to this deception. I implore everyone out there steer clear of these consolidator/councilor service outfits. It's an unregulated scam - go ahead take the loan if credit score allows or get the lawyer and declare bankruptcy. It is your only choice that will actually most likely help you.
We appreciate you sharing your Century experience, Brian. We take your concerns about your program and its progress at the highest priority. Our advocate, Katelyn has been in touch with you to discuss and address your concerns. We thank you for the opportunity to work towards a resolution of this matter and will continue our diligent efforts on your program.
Reviewed Nov. 9, 2017
Century Support Services has been very professional. They have taken one of my accounts, and they negotiated with them and came to an agreement. Everybody has made me feel comfortable and they've been able to answer every question I have. Having them relieved me some stress, especially since I'm all over the country driving my truck. My wife is very happy with them and she's a customer also. They're here to help, they've been really good to us and we're not judged by anybody.
Thank you for your positive review and rating, Eugene! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 8, 2017
Hands down the best customer service I've ever had the pleasure of dealing with. James checks on me every couple of weeks to see if I have any questions. Anyone I talk to about anything is always friendly and courteous and helpful in any way. I would recommend this service to any of my friends or co-workers. Thank you for being understanding.
Thank you for your positive review and rating, Sandy! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 8, 2017
I am very satisfied so far with Century. They are very helpful and put my mind at a little more at peace. The representatives I speak with answer any questions and concerns I have and make me feel like I'm on a good road to clearing my debt. Thank you for all your help and support.
Thank you for your positive review and rating, Tana! The impact we have had for you is what makes our work so fulfilling. We appreciate you sharing this with us and will continue our diligent efforts on your program. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 8, 2017
I was planning to get over my debts so I went to Century Support Services and they're professional. They’re always informing me about the debts and what the process is going to be. I've had different reps from different departments talk to me and they gave me information on what the next step is, as well as a list. It's very comfortable talking with them. They already got a good result from the first one so now the heavy one is about the amount of $9000. I've had a good experience with Century so far.
Thank you for your positive review and rating, Victor! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Reviewed Nov. 7, 2017
So far you have have resolved one dispute to our satisfaction. After our last phone conversation, we advised you that we have been contacted by a lawyer on behalf of another creditor (Discover), and asked that you respond to them ASAP. So far we haven't heard back?
Thank you for sharing your Century experience, Charles. We take your concerns about our efforts to reach you regarding your program very seriously. We have reviewed our past communications and our Advocate is following up with you immediately to discuss this further. In the meantime, please feel free to call us or utilize the MyCentury client portal to access the most current details of your program.
Reviewed Nov. 7, 2017
I had several accounts to be settled and they were resolved with a good amount of settlement. I would recommend this company for your collection issues. They strive to give you the best results possible. Great bunch of people working for you to achieve debt relief.
Thank you for your positive review and rating, Nichole! Our representatives strive every day to make your experience the best it can be while enrolled in our program. The Century team will continue to work diligently to complete your program as efficiently as possible. In the meantime, please feel free to utilize the MyCentury client portal to access resources on the details of your program.
Century Support Services Company Information
- Company Name:
- Century Support Services, LLC
- Company Type:
- Private
- Year Founded:
- 2012
- Address:
- 2000 Commerce Loop, Suite 2111
- City:
- N. Huntingdon
- State/Province:
- PA
- Postal Code:
- 15642
- Country:
- United States
- Website:
- www.centuryss.com
