Century Support Services Reviews

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Edited by: Angela Bunt

About Century Support Services

Century Support Services is a debt settlement company based in Pennsylvania. The company focuses on helping consumers resolve unsecured debt through negotiated settlements with creditors. Customers can manage their accounts through an online portal. Century Support Services operates in most U.S. states, though availability may be limited in certain locations.

Pros
  • Accredited by the American Association for Debt Resolution (AADR) and employs certified debt specialists
  • Dedicated representative for each client
  • Free initial consultation
Cons
  • Only offers debt settlement services
  • Not available in all states
  • Fees can be high

Century Support Services Reviews

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    Page 2 Reviews 40 - 70
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Jan. 4, 2025

    It was a big thing for me that I was able to talk to somebody immediately. They knew the answers and answered all of my questions with confidence. I had spoken to a few other companies at that point and I liked the professionalism from Century Support Services.

    I’ve only called them twice because everything’s been going the way they said it would. I’ve only had questions twice and each time I was able to talk to somebody immediately and they answered my questions, put my mind at ease, and I went on with my life. So it was great.

    One thing that I didn’t realize is that they let the credit card companies know that I’m working with them. What that did is it took a couple of them and they just quit. They didn’t call or email after that, which was nice. Then Capital One, which has been very, very persistent, has been quiet for the last few weeks over the holidays. It was an unexpected bonus. I was steeling myself for the deluge and it didn’t happen. I feel like things are under control at this point and it looks like it’s going to continue to stay that way.

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    Century Support Services
    Response from Century Support Services

    Jean, thank you for sharing your experience with us! We're thrilled to hear that our team's professionalism and responsiveness stood out and that we were able to answer your questions confidently when you were exploring debt relief options.

    It’s great to know that our efforts in communicating with your creditors have provided you with some peace of mind. We understand how stressful persistent creditor contact can be, and we’re glad to hear the communication has lessened, especially during the holidays.

    We're also pleased that you’ve felt in control of your financial journey with our support. Our goal is to make the process as seamless and reassuring as possible, and your feedback affirms our commitment to delivering on our promises.

    Thank you for placing your trust in Century Support Services, and for your kind words about your experience. We wish you the best as you continue your financial journey and we are here for you every step of the way!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 8, 2024

    Century Services called me and wanted to help with my problem. They set me up and started taking money out and paid two of my accounts off already. So far, I'm very happy. The rep that I dealt with was knowledgeable. I've only had good basis with them now and the customer service is great.

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    Century Support Services
    Response from Century Support Services

    Colleen, thank you for sharing your positive experience with us! We’re thrilled to hear that our team was able to help you address your accounts and that you’re already seeing results. It’s great to know that our knowledgeable representatives and dedicated customer service have met your expectations. We truly value your trust and are committed to continuing to provide the support you need. If there’s anything else we can assist you with or if you have additional feedback, please don’t hesitate to reach out. Thank you for choosing Century and best wishes on your financial journey!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Dec. 7, 2024

    Whenever I interacted with Century, they were fast and courteous. They did a good job when I have questions or concerns. A couple of times I have missed some of their correspondence. But once I responded to them, they were very quick to react. So far, they've done what they said they were gonna do. They got a lot of the creditors to settle for me and that's what I signed up for. It's a long process, but I don't have the creditors calling me like they used to.

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    Century Support Services
    Response from Century Support Services

    Monty, thank you for taking the time to share your experience with us. We’re delighted to hear that our team has been fast and courteous in addressing your questions and concerns, and that we’ve been able to deliver on our commitment to settle your accounts. We understand that the process can be lengthy, but it’s great to hear that the reduction in calls has brought you some peace of mind. Your satisfaction is our priority, and we appreciate your patience and trust in us throughout this journey.

    If there's anything we can do to improve your experience please don't hesitate to reach out, we are here for you! Thank you again for your feedback and for choosing Century.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 7, 2024

    One day, I called Century Support's phone number and they called me back. They explained to me about how they work, but I didn't know that I had to wait until the money builds up before they deal with all the creditors. I thought they deal with them all at one time, sending letters out saying that they're working with our credit and not to harass the consumer. Other than that, everything is okay. They got one thing settled already. Century Support have good people to work with.

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    Century Support Services
    Response from Century Support Services

    Daniel, Thank you for sharing your experience with us! We're glad to hear that our team has been helpful and that one of your accounts has already been settled. We apologize for your confusion, if you have any questions at all please feel free to reach out, we are always here to help! We truly appreciate your feedback and we thank you for taking the time to leave us a review. Best wishes on your financial journey!

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Dec. 7, 2024

    The service has been decent. I did have a situation recently that I wasn't very satisfied with as far as when the negotiation goes on for each vendor. I felt like I accepted a negotiation and then it got bumped because of another negotiation, but it was never conveyed to me. I was kind of disappointed in that because I was thinking that I would have been taking care of two vendors at once. Also, I got served with some papers recently and it took me almost eight times to get somebody on the phone. Other than those, I know that it's helping me.

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    Century Support Services
    Response from Century Support Services

    We appreciate you taking the time to speak with our Customer Advocate member, Emily, allowing her to review our workflow with you. If a creditor escalates their collection efforts on one of your enrolled accounts, Century works to accelerate negotiation efforts in an attempt to mitigate further escalation on that account. We thank you again for taking the time to connect with Emily and look forward to continuing our partnership with you

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2024

    They're good about communication and they've been very helpful. Anything I've asked, they've had the answers I needed. We're starting in the right direction. My credit is doing better.

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    Century Support Services
    Response from Century Support Services

    Robert, thank you so much for your kind words! We're thrilled to hear that you’ve found our communication clear and our team helpful in answering your questions. It's wonderful to know you're seeing improvements in your credit and heading in the right direction. We’re here to support you every step of the way, and we’re excited to see your continued progress. Please don’t hesitate to reach out if you ever need further assistance – we’re always happy to help! Thank you for choosing Century and best wishes on your financial journey!

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffBilling

    Reviewed Dec. 7, 2024

    I got connected to Century from M1 and they are great. One-time, I called customer service concerning the payment for the creditors and they were able to answer my questions. I was worried about the fact that I was getting so many calls for my creditors to make payments, and the late payments that they keep adding the payments to my fees. I thought I shouldn't be held accountable for the fact that I'm not making payments because I was making payments towards Century. They were able to explain to me that that was what my creditors would do. But they'd get a settlement and they're just going to drop that.

    I was also concerned about my credit score going down, but that was something that they told me was going to happen once I put all my credits to Century. For them to help me out with my payments, my credit score was going to go down. Once the settlements start coming in and I start settling with the creditors, I'll start getting my credit score back up. Right now, I'm on top of my game trying to make these payments every paycheck, every two weeks. So far, so good and everything is going as I want it to go. Century's reps have been great and they always have listening ears. They always make sure that I get all my questions answered before I get off the phone. I have an account with their website and I only go there when I get an alert about a settlement. But it's straightforward and everything is there.

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    Century Support Services
    Response from Century Support Services

    Abigail, thank you for sharing your detailed experience with us! We’re thrilled to hear that our team has been able to provide clarity and support throughout your journey.

    We understand how concerning it can be to deal with creditor calls and changes to your credit score during the debt settlement process. It’s great to hear that our representatives could address your questions and reassure you about the steps we’re taking on your behalf. Transparency and clear communication are key to building trust, and it’s wonderful to know you feel well-informed after each interaction.

    We also appreciate your commitment to staying on top of your payments—your dedication is a big part of why the process is moving smoothly for you! As settlements continue and your accounts are resolved, we’re confident you’ll see even more positive progress toward your financial goals.

    If you ever have additional questions or concerns, please don’t hesitate to reach out. We’re here to support you every step of the way.

    Thank you for choosing Century as your partner in this journey!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 20, 2024

    Century got me out of debt. I liked the way they described their plan to me when I got it. The reps have had a good personality when I call in, and they always answered my question.

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    Century Support Services
    Response from Century Support Services

    Susan, thank you so much for sharing your experience! We’re thrilled to hear that our program has worked well for you and that our team has been able to provide the support and answers you needed. Helping you achieve financial stability is our top priority, and it’s wonderful to know that you felt confident in the process and enjoyed interacting with our team. If any questions arise throughout the remainder your program please do not hesitate to reach out, we are always here for you!

    Verified purchase
    Customer ServiceBilling

    Reviewed Nov. 20, 2024

    I've had Century Support for over a year now. So far, so good. I like that I can go online if I want to or I can call them and they'll tell me everything. I got a couple of my credit cards paid off and I won't be done until 2026.

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    Century Support Services
    Response from Century Support Services

    Douglas, thank you so much for taking the time to share your experience with Century Support! We're thrilled to hear that you're finding our online tools and support team helpful in managing your program. It's fantastic that you've already paid off a couple of your credit cards – that's a huge accomplishment, and we’re so proud of your progress. Our team is here every step of the way to help you stay on track toward your goals. We thank you for choosing Century and best wishes to you on your financial journey!

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 20, 2024

    I have a loan with Century Support and their team is very good. I had some questions, and they had answers to them.

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    Century Support Services
    Response from Century Support Services

    Dale, thank you for taking the time to leave us a review. We appreciate the kind words and are delighted to hear that you are satisfied with our team and all of your questions are getting answered. Thank you for choosing Century and best wishes to you on your financial journey!

    Verified purchase
    Customer ServiceContract & TermsStaffTransparency

    Reviewed Nov. 19, 2024

    The initial conversation I had with Century Support convinced me that I should try them. The enrollment process was very easy. So far, their customer support has been excellent. If I need information or an explanation, all I have to do is call. They send me a monthly statement with a breakdown of everything. When there's a settlement agreement, I get the information. I get to review it and approve it.

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    Century Support Services
    Response from Century Support Services

    Ralph, thank you so much for sharing your positive experience with Century Support! We're thrilled to hear that you found the enrollment process easy and that our team has been able to provide excellent customer support. Keeping you informed with monthly statements and updates on settlement agreements is a key part of our commitment to transparency and ensuring you feel confident throughout the process.

    If you ever have additional questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing Century and best wishes to you on the remainder of your program!

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed Nov. 10, 2024

    My experience with Century Support was good. But, everything wasn't explained at the time. Some of the things, I found out later. With the consolidation, your credit does not allow you to get certain loans. That's the only drawback for me. My credit suffered so much because of that. They explained how long it would take, but I don't know what the end result is gonna be after I'm finished paying off. I'm gonna be finished with one of the programs in May. Then I have two more programs.

    I had a couple of missed payments because I had to take different forms of payments. But I'm caught up with them again. They worked out something with me, which I can start paying. They gave me dates when I could choose when I would be able to start back. I'm paying 300 now, which sometimes is a little bit hard for me to come up with, but I'm trying my best.

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    Century Support Services
    Response from Century Support Services
    Sheryll,thank you for sharing your detailed experience with Century Support. We’re glad to hear that overall, you had a good experience and that our team was able to work with you during times when payments were challenging.

    At Century Support, our goal is to support your financial journey every step of the way and it sounds like you’re making great progress! If you’d like further clarity on what to expect after completing the programs, please feel free to reach out. We’re here to help guide you and make sure you have all the information you need. Keep up the great work—you’re making significant strides!

    Verified purchase
    Customer ServicePriceStaffHonesty & Transparency

    Reviewed Nov. 10, 2024

    I love Century. Not once did they made me feel like an idiot and like it was my fault. If I called them, I was answered by somebody. Everybody I've talked to has been super friendly and helpful. If I'm kind of worried about something, they have answers. I love the fact that if they don't know, they flat out tell me no or they'll find out. I like honesty. It's not a big deal for me talking to people from foreign countries, but I need to be able to understand them clearly and they should also understand my dialect. Not one person has made fun of my old Southern accent. The service has been great. They do what you say they're gonna do. I tried the two-week thing and then it was gonna take more money out. They were super easy to switch everything over.

    After I had a great experience, my husband told me, "Okay, go set me up and just have me sign stuff." He showed proof that I was his wife and gave permission because he doesn't wanna deal with anything. He just wants me to deal with it all. So, Century even did that and they have been fantastic. They just settled my first debt and are still working on our others.

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    Century Support Services
    Response from Century Support Services

    Haley, thank you so much for the kind words! We're thrilled to hear about your positive experience with us! We’re committed to treating every client with respect and kindness, and we’re glad you felt supported and understood. It’s fantastic to know that our team was able to provide the honesty and clarity you value, along with answers to your questions.

    We’re especially happy to hear that our team’s approach helped you feel at ease and confident, even when discussing things that might feel sensitive. It's great to know we could help you and your husband navigate everything smoothly, even working through that first debt settlement together. We're here to support you both through the rest of the process with the same level of care and honesty. Thank you again for sharing your experience—it’s clients like you who make our work meaningful! Best wishes to you on your financial journey!

    Verified purchase
    Mrs. increased rating by 4 stars.
    Customer Service
    After a positive interaction with Century Support Services, Mrs. increased their star rating.

    Original Review: Nov. 10, 2024

    I'm 92 years old and I can hardly read. Century wanted me to sign off that they could get a report. I asked them when we'd be going to court. I don't know any of that. I called yesterday to find out. I never found out when we'd have a settlement. So, I don't know what's going on with the case. So far, I've been very disappointed in them.

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    Century Support Services
    Response from Century Support Services

    Mrs. Hackney, Thank you for your positive rating! We appreciate you taking the time to connect with our team regarding your review. We understand that the feedback was intended for another company, and we’re glad we could assist in clarifying that. It’s great to hear that you’re satisfied with the service we’re providing at Century, and we look forward to continuing to support you on your journey toward better financial health. Thank you again for choosing us!

    Verified purchase

    Reviewed Nov. 10, 2024

    I've been in the program of Century since 2022. The end goal is to get your debt settled. That hasn't totally happened yet because I still have debt. At one point, I didn't see the light at the end of the tunnel. But now I'm starting to see it. I'm almost done with Century's program.

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    Century Support Services
    Response from Century Support Services

    Troy, thank you for sharing your journey with us! We’re so glad to hear that you’re beginning to see the light at the end of the tunnel—it’s a testament to all of the hard work you’ve put into reaching your financial goals. While the process can take time, every step forward is significant, and you’re well on your way to finishing strong. Please don’t hesitate to reach out if there’s anything you need as you near the end of the program. We’re here to support you, and we’re excited to see you complete this journey. Keep up the great work!

    Verified purchase
    Customer Service

    Reviewed Nov. 10, 2024

    I tried Century Support and it's working. Their customer service has been good. If I call, I get a response within a few hours rather than a few days or weeks.

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    Century Support Services
    Response from Century Support Services

    Roger, thank you so much taking the time to leave us a review. We appreciate the kind words! Please do not hesitate to reach out if you need anything, we are here for you. Thank you for choosing Century and best wishes to you on your financial journey!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Nov. 9, 2024

    My credit score is going up, and Century Support is working on a consolidation loan. So, it will go up more because then those credit cards will be completely paid off. The overall process with them was straightforward. Sometimes, I have to wait on hold for a while, but their team is good.

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    Century Support Services
    Response from Century Support Services

    Janice, thank you for sharing your experience! We’re thrilled to hear that your credit score is rising and that we have helped make your financial journey smoother. It’s great to know that the process has been straightforward and that our team has been there for you, even if you’ve occasionally had to wait on hold. If there’s anything more we can do to support you, please don’t hesitate to reach out. Keep up the excellent progress! Thank you for choosing us!

    Verified purchase
    Customer ServiceContract & TermsRefunds & PayoutsBilling

    Reviewed Nov. 9, 2024

    We have four accounts we're working on with Century Support Services. We're working on the bigger ones, and the smaller ones we're working out with a third party on pending court cases. We have a $450 payment to Century that comes out of our check every month. There was one time that I was short of money. I called Century, and for one time only, we made a payment of $250.

    I got into this problem this month and I went back to them to try to see if we could get an adjustment or pass one month. But because of the amount I had in the reserves, that couldn't be done. But the bank and Century have been working with me to try to figure out how to get that payment. We don't get the money for that payment until the 13th of the month. Luckily, today, they gave me a request that they'd like to take $450 out on the 14th then in the first of the month, I'll be able to pay the $450 again, which we'll be caught up. They haven't got mad at me. They were just telling me that I need to keep that up to where they could keep the payments right going toward the people we owe money. The $450 out of a month of a check is quite a bit for us to deal with. We also don't have any credit cards because we had to take those away. It's been tough, but it's worked.

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    Century Support Services
    Response from Century Support Services

    Stanley, thank you for sharing your experience with us. We understand how challenging it can be to balance payments, especially with a budget that’s already stretched. It’s great to hear that our team and your bank have worked with you to find solutions that keep your program on track while accommodating your needs. Every payment you’re making is a step closer to resolving your debt, and that’s a significant achievement.

    We appreciate your patience and commitment, especially when adjustments have been difficult. We’re here to support you in every way we can, so please reach out anytime you need assistance. Keep going—you're doing a fantastic job!

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 9, 2024

    I compared a lot of the reviews to each other from different sites and Century seemed to be the most consistent out of everyone. They had a lot of decent reviews and went with them. The program is going well. It's a lot of accounts and I don't have to negotiate with anyone. I get reached out to when there are settlement opportunities and if anything's up with my account. They're very responsive, they're great at explaining anything that's confusing, and they answer all my questions. Also, they offered working up like a loan and then they can settle everything and I would pay off the loan. I'm gonna try to do that, which is really nice. If anyone does express that they need a company like that, then I would recommend the service to them because it's just way easier than trying to deal with 50,000 creditors.

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    Century Support Services
    Response from Century Support Services

    Eva, thank you for taking the time to leave such thoughtful feedback! We’re so glad you chose Century after carefully comparing options, and it’s wonderful to hear that your program is going smoothly. Managing multiple accounts can be overwhelming, so we're happy we could make the process easier by handling negotiations and keeping you informed of settlement opportunities. We’re also excited that you’re considering the loan option—it can be a convenient way to achieve quicker resolution, and we’re here to support you through every step. Thank you for your recommendation; we’re grateful to have earned your trust! If you need anything or have any questions please do not hesitate to reach out, we are here for you!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Nov. 1, 2024

    Century Support is attentive when I talk to them. They listen when I call and when I log in. The customer support felt like you were talking to a live person, not a chat, and they were pulling up and explaining everything that was going on in your portal. The rep told me yesterday when I called to put in my portal anything I need to download or upload and they will take a look at it. I called to change my payment date and it wasn’t a problem with them doing that until the 5th of the month instead of the 30th as well as explaining to me who has accepted an offer. My credit score dropped but once everything is done, it will go back up. I just couldn't afford these credit cards. So far, Century Support's program has worked 100% for me.

    People should contact Century Support because they work with you and get all your credit or information and account numbers and they reach out to the creditors and try to make a settlement with them. I've made one settlement so far and I could look at my portal and see the status of each creditor. It’s a great experience and I'm pleased with Century Support’s services. You can consolidate your bills and credit cards. It's good to have, but you don't need to have a credit card and you don't need to. I've had three and $500 credit. You’re paying three different credit cards and if you're late with a payment, the interest rate goes sky high. So, you're paying more than the minimum due.

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    Century Support Services
    Response from Century Support Services

    Theresa, thank you so much for your detailed review, this means the world to us! We're delighted to hear how positive your experience with us has been. We’re glad to hear that our team has been attentive and helpful, making sure you feel supported throughout the process. We understand how important it is to work with real people who are ready to listen and provide clear guidance every step of the way.

    It's great to know that the flexibility to adjust your payment dates and the visibility into each settlement status have been helpful for you. We're here to support you in reaching your financial goals. Thank you for trusting us to help you on your financial journey and for recommending our service to others. Best wishes to you!

    Verified purchase
    PriceStaffRates

    Reviewed Nov. 1, 2024

    Setup was a piece of cake. The first person that I talked to was efficient and got things done. He knew it inside and out. He was one of those people that explained things so well. The program has helped, but it still comes out of my paycheck and I always think the price is too much. However, Century Support didn't charge as much as other companies. They're doing everything right, and I would definitely recommend them.

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    Century Support Services
    Response from Century Support Services

    Brenda, thank you so much for taking time to share your experience with us. We're thrilled to hear that the setup process went smoothly and that our team was able to assist you effectively. It’s great to know that our representative was able to explain things clearly and guide you through the process. Your feedback is important to us, and your recommendation means the world to us. If you ever have more questions or need further support, don’t hesitate to reach out. Thank you for choosing Century and best wishes to you on your financial journey!

    Verified purchase
    Customer ServiceMaintenanceStaffBilling

    Reviewed Oct. 28, 2024

    The reps that I got ahold of were very nice and helpful. They all did their jobs. They answered my questions. I got responses when I sent them information. I didn't ask the right questions. So, I'm in a spot where everything is being turned over to a credit agency because I'm not paying enough money to get on track. It was my fault. Either I didn't ask the right questions or I didn't understand. I'm in a tough spot so the program is not working for me. I can't have Century Support Services give someone authorization for payment.

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    Century Support Services
    Response from Century Support Services

    Mary, thank you so much for your positive review and rating. Our records indicate a member of our Customer Service Team was able to connect with you to discuss some of the feedback left in your review. Most clients that are entering our program are struggling to keep up with their debt to income ratio. Their monthly debts, high interest rates, late fees, etc. are keeping them from getting ahead. Our goal is to focus on negotiating new deals with your creditors for less than the balance you currently owe. This plan is designed to help our clients reach better financial health. We look forward to continuing our partnership with you on your journey to better financial health.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Oct. 24, 2024

    I'm glad that I ended up picking Century Support Services and I would highly recommend them to anybody. It's been excellent with them. When I talked to the first rep, he explained things to me and how the program works. Then he said that he was gonna put me through to another rep who was going to help me more, which they did. I gave them all my information and they're helping me with my credit cards. They don't do anything without consulting me or sending me a text or an email. If there's anything that goes on with my account or I'm having problems with the portal or password, they're there for me. They've helped me out so much. They're working hand in hand with me to get me to my goal.

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    Century Support Services
    Response from Century Support Services

    Elicia, thank you so much for taking the time to leave us a review, we're grateful for your feedback! We’re thrilled to hear about your positive experience with our team. It’s our priority to keep you informed and supported every step of the way, so we're glad that you’ve felt involved and confident in the process. Helping you work toward your financial goals is why we’re here, and it’s fantastic to hear that we’re on the right track together. Thanks for your recommendation – we’re excited to continue working hand in hand with you!

    Verified purchase
    Staff

    Reviewed Oct. 23, 2024

    I've been with Century Support for a while, and they are doing what I expect them to do. They introduced themselves to me a few years ago, and I told them that I wanted to do a debt settlement. They've been working with me. It has given me a positive outlook on where I am right now and where I'm going to be once the settlement is completed. The Century team is amazing. They are very knowledgeable, and they explained things thoroughly.

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    Century Support Services
    Response from Century Support Services

    Marjorie, thank you for the kind review. We're delighted to hear that our team has been able to support you in your journey and provide the guidance and knowledge you deserve. It’s wonderful to know that working with us has given you a positive outlook, and we're committed to staying by your side every step of the way. Thank you for trusting us – we're excited to help you reach your financial goals!

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Oct. 23, 2024

    My experience with the team at Century was very positive. They were always willing to help. They understood and they listened. Working with them changed everything for the better because of my relationship working closely with them, I was able to achieve my financial goal of being debt-free. Their website and tools were also user-friendly. There was no learning curve like, “I gotta call someone. I need help.” It was very helpful and I had no problem. I know if I have friends and family who are looking for some help, I would definitely send them that way.

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    Century Support Services
    Response from Century Support Services

    Sheila, thank you so much for sharing your experience! We're thrilled to hear that our team was able to provide the support and understanding you needed on your financial journey. It’s wonderful to know that our website and tools made things smooth and straightforward for you—that’s exactly our goal! Please don't hesitate to reach out if you need anything, we are here for you. Thank you for choosing Century and best wishes to you on the rest of your journey!

    Verified purchase
    Online & AppStaffLoan Process

    Reviewed Oct. 23, 2024

    Century Support was wonderful. They explained everything to me and all the stuff cleared out. They were very clear about how they work, and I was mostly impressed by their willingness to help. They let me know what's going on. There's so many good things to say. I wanted to get my loans paid off, and I use their website to see how the progress is going. If I ever have anybody that I could recommend Century Support to, I would.

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    Response from Century Support Services

    Howard, thank you so much for your thoughtful review! We’re delighted to hear that you felt well-informed and supported throughout your experience with Century. It’s our mission to ensure every client has clarity and confidence as they work toward their financial goals, and we're glad our team could provide that for you. Knowing you’d recommend us means a lot, and we’re here to help whenever you need us. Congratulations on the progress you’re making and thank you for choosing us!

    Verified purchase
    Staff

    Reviewed Oct. 23, 2024

    The process was easy to understand and didn't take much time. The reps were good as well.

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    Century Support Services
    Response from Century Support Services

    Jason, thank you so much for the kind words. We are glad you found the program quick and easy to understand. We appreciate your feedback and thank you for choosing Century! Best wishes to you on your financial journey.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 14, 2024

    It's been great with Century Support. I had a situation with one of the accounts that wanted to sue me and they helped me with it. Also, every time I call or email, they always get back to me. Everything is on time and I’m happy with the service.

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    Century Support Services
    Response from Century Support Services

    Freddie, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to assist you in resolving your situation, and that our communication and timely responses have met your expectations. Providing reliable support and ensuring our clients feel heard are top priorities for us, and it’s wonderful to know we’ve been able to do that for you. We wish you the best on your financial journey and thank you for choosing Century!

    Verified purchase
    Customer ServiceOnline & AppStaffBillingTransparency

    Reviewed Oct. 14, 2024

    Century has treated me very well and I'm very happy with them. They're very good people to work with to consolidate bills. They keep me updated on my program with them. They send me emails, but I call them because I'm old school. I don't have a computer so we got it set up to where when I got the notice on my phone for the settlement. You get to them right away and they talk to you right away. If I don't understand it, they explain everything to me. They also explained how the payments with the settlement work. They already got me one settlement and they're working on two more.

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    Response from Century Support Services

    Clara, thank you for sharing your experience with Century! We're thrilled to hear that you feel well-supported by our team and that we’ve been able to help you effectively manage your bills. It’s great to know that our efforts to keep you updated, whether through calls or emails, are making a difference for you. We're especially glad that our team takes the time to ensure you understand the process and feel comfortable with the settlements. We appreciate your trust in us, and we look forward to continuing to assist you as we work toward completing the remaining settlements! Thank you for choosing Century and best wishes to you on your financial journey!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed Oct. 13, 2024

    Century Support did everything that I hope they'd do. In fact, in about six days, it's gonna be my last payment. I've been with them for about four years. The customer service is really good. Every time when I call up there, I talk to somebody, and they just run my account number and pop it up on the screen. Everybody's been able to answer my questions. At one point, I called and asked if I could lower my monthly payment because like everybody else, we were pinched. They were really gracious about it. They said it'd probably add four months onto my schedule in order to finish. I said, "Oh, that's fine." So, here we are in about six days, they're gonna draw the last payment out of about $20,000 worth of debt. So, I'm happy about it. I'm very satisfied. If I hear of anybody that needs debt consolidation help, they'd be the first people that I would recommend.

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    Response from Century Support Services

    Harry, thank you so much for sharing your experience with Century! We’re so excited to hear that you’ve had such a positive journey with us over the past four years and that we were able to meet your expectations. It's great to know that our customer service team was always there to assist you and answer your questions promptly.

    We’re especially glad that we could accommodate your request to lower your monthly payments during tough times, and that the adjustment worked for your situation. Congratulations on making it to your final payment—it’s a huge accomplishment to have tackled $20,000 in debt! Your satisfaction means the world to us, and we truly appreciate your willingness to recommend us to others who may need debt consolidation help.

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    Century Support Services Company Information

    Company Name:
    Century Support Services, LLC
    Company Type:
    Private
    Year Founded:
    2012
    Address:
    2000 Commerce Loop, Ste. 2111
    City:
    N. Huntingdon
    State/Province:
    PA
    Postal Code:
    15642
    Country:
    United States
    Website:
    www.centuryss.com