Century Support Services Reviews
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About Century Support Services
Century Support Services is a debt settlement company based in Pennsylvania. The company focuses on helping consumers resolve unsecured debt through negotiated settlements with creditors. Customers can manage their accounts through an online portal. Century Support Services operates in most U.S. states, though availability may be limited in certain locations.
- Accredited by the American Association for Debt Resolution (AADR) and employs certified debt specialists
- Dedicated representative for each client
- Free initial consultation
- Only offers debt settlement services
- Not available in all states
- Fees can be high
Century Support Services Reviews
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- 4,881,224 reviews on ConsumerAffairs are verified.
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Reviewed March 7, 2025
The enrollment process is okay but the only thing is I can’t put money in it right now because I’m out from last year. I’m doing therapy to get ready to go back to work. Century is a good support and working with them is good. It’s just me alone and I can’t do too much and I need some help to pay.
Rosemarie,
Thank you for sharing your experience with us! We’re grateful to be a part of your journey and are so glad to hear that our team has been able to provide the support you need during this time. Managing financial obligations while focusing on therapy and preparing to return to work is no small task, and we commend you for taking proactive steps toward financial stability.
Please know that we’re here for you every step of the way. If there’s anything else we can do to support you, don’t hesitate to reach out. Wishing you continued success on your journey!
Reviewed March 6, 2025
My fiancé had been deployed in Iraq, so I was looking for help with some debt relief programs online. I was on my own as far as the bills, so I racked up some credit card debt in that year. I reached out to a couple other companies and Century was the most helpful. They were the only one that was willing to work with me on my payments and in making sure that I could afford the payments that they were giving me.
The guy I started off with was absolutely fantastic, and he explained everything to me. He broke it down and made it very point-blank and easy for me to understand. He went back and forth with me on the phone and via email, and I could reach him at any time. I had a bunch of silly questions and he didn’t make me feel like I was asking a ridiculous question. He was super thorough and extremely helpful.
I never had a problem getting through to anyone. I usually can get through with a rep within a few minutes. And if nobody is available right then, I leave my callback number and they call me back within a short time.
There have been a couple of times where I have miscalculated dates as far as my paychecks coming, and my bank made some errors. The support team answered and they have switched my payment dates for me in order to avoid overdraft as far as my bank. I had another issue where I called them. My check did not come until Friday, and my payment was due on Thursday. And they fixed that right away.
Emilee, thank you so much for sharing your experience! We're honored to have been able to support you during such a challenging time, and we truly appreciate your fiancé’s service. It’s wonderful to hear that our team has provided the guidance and flexibility you needed. Your kind words and recommendations mean the world to us! If you ever need anything, we’re always here to help. Wishing you all the best on your journey to financial stability!
Reviewed March 6, 2025
Century is taking care of some transactions for me, and my experience with them has been fine. They have resolved some accounts, but some are pending and on strategic hold, which I have never understood. My concern is I thought that when I got these people, they would contact the creditors right away and let them know that they are under the program and that they would not submit the account to collection agencies. I get notification from collection agencies, although I scan a copy and send it to them.
So, it has a negative effect on my credit report. They should not have had a collection agency submitting to my credit report that no action has been taken such as payments. The communication between them and the creditors should be a heck of a lot better.
Since I first got the program, I have not spoken again with the agent who spoke with me and took care of my business. It has been other people that I have dealt with afterwards. This morning, and a couple of weeks ago, they called in reference to that my wife is not on my account. What do they mean there? They have already resolved two credit cards that were specifically in her name. One area is where they said that they could not do anything and that they were going to drop this one financial institution because they did not have a letter of agreement.
I said, “You do. We have already done that, already talked to two different people about that letter of agreement. And it has been signed electronically and emailed back to you.” And it previously showed on my documents, but I looked this morning and it has disappeared. Overall, I am in between satisfied and dissatisfied, but I would still recommend them.
Eddie, thank you for taking the time to share your experience with us. We appreciate your feedback and understand that clear and consistent communication is essential throughout this process. We sincerely apologize for any frustrations you've encountered, and we want to ensure that your concerns are addressed.
A member of our Customer Experience Team will be reaching out to you shortly to review your account in detail and clarify any outstanding questions regarding the strategic hold, creditor notifications, and document status. We are committed to improving communication and making this process as smooth as possible for you.
Your trust is important to us, and we truly value your recommendation. Please know that we are here to support you every step of the way. If there’s anything else we can do in the meantime, don’t hesitate to reach out.
Reviewed March 6, 2025
Century Support Services is excellent. I found them on the internet and their customer service impressed me the most. Everything’s going good.
Craig, thank you for taking the time to leave us a review - we truly appreciate it! We're delighted to hear that our customer service team treated you well and that you had a great experience overall. Your feedback means a lot to us, and we’re always striving to improve. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out. We appreciate your support. Thank you for choosing us to be your trusted financial partner!
Reviewed March 5, 2025
A couple of my major clients have closed their business down. The business did a swift jump and I need to combine a couple of things together so I wouldn't get behind. Their website is not difficult to use. So it took me a few minutes to go through it. Century Support Services took care of a couple of my bills for me, so I'm not getting any calls anymore from that. It helped out. I’m in the 24 months program and I'm halfway through. I pay it on my own.
Jimmie, thank you for sharing your experience with us! We're so glad to hear that our program has helped you manage your debts and reduce creditor calls. We understand how challenging financial shifts can be, and it's great to know that you're making solid progress toward your goals.
We also appreciate your honest feedback about our website. We're always looking for ways to improve. Your ratings and insights help us continue to enhance our services for all our clients. If you ever need any assistance or have questions as you continue through your program, please don't hesitate to reach out. We're here to support you every step of the way! Thanks for choosing Century!
Reviewed March 5, 2025
I have been calling different companies but when I found Century online, they were the ones that were the most helpful and nice. The customer service is really good. Every time I contact their team has been wonderful. They’re very helpful and they are always willing to work with me and taking care of my stuff. The only thing is, their online chat portal never works. But their service on phone is amazing.
Lisa, thank you for taking the time to share your experience with Century Support! We're thrilled to hear that our team has been helpful, friendly, and consistently provided excellent customer service over the phone. Your kind words mean a lot to us, and we truly appreciate your trust in our support.
We’re sorry to hear about your frustration with our online chat portal. Your feedback is invaluable, and we will be looking into this issue to improve accessibility and ensure a smoother experience for all our customers. We appreciate your honest feedback! Please don’t hesitate to reach out if you any questions arise throughout your program, were here for you every step of the way. Thank you for choosing us to be your trusted financial partner!
Reviewed March 5, 2025
I put in "Consumer Credit Counselors" because that's who I went with back 40 years ago, and then Century’s thing came up. I called and talked to them, and I went with them. Then I referred my mother and she's on a plan with them also. The price may be a little bit high for me, but I find a way to manage and do it so that I can get these bills paid off.
The team is great. They very informative and nice. For some reason, I can't get on the website. Every time I go to it, it tells me my password is wrong. I go into "Forgot password" but when I put it in, it says wrong. I'm not tech-savvy and I was not gonna keep that up. But they've given me an email that I can email my stuff to one of them. They are very easy and great to work with.
Merilynn, thank you for sharing your positive experience with us! We’re delighted to hear that our team has been informative, accommodating, and supportive throughout your journey with us. It means so much to know that you trust us with your financial goals!
We appreciate your feedback regarding website access and are glad our team was able to provide an alternative solution to ensure your documents were received seamlessly. Thank you again for your trust in Century. We’re honored to be a part of your financial journey, wishing you nothing but success with your program!
Reviewed March 5, 2025
My experience with Century Support Services was good. They were very courteous, understanding, knowledgeable, and they helped me. The enrollment process just went smooth and everything worked out good. I reached out just to see how my progress was going and they were all very helpful. I went on the portal and it was user-friendly. This experience has helped me with my debt consolidation.
Victoria, thank you so much for your thoughtful review! We’re delighted to hear that you found our team courteous, knowledgeable, and supportive throughout your journey with Century. Making the enrollment process smooth and ensuring you have the tools to track your progress are top priorities for us, so it’s wonderful to know that our efforts made a positive impact on your experience.
Your recommendation means the world to us, and we truly appreciate your trust. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help. Wishing you continued success on your financial journey!
Reviewed March 5, 2025
Century Support Services is doing what they're supposed to do. However, I’ve used their website and it's not as easy as some of the others. Sometimes it doesn't let me in and out. Aside from that, their service is working and my interaction with them has been fine so far.
Denise, thank you for taking the time to share your experience with us! We’re thrilled to hear that our team has provided you with great customer service and that our program is meeting your needs. Your feedback on our online tools and website is valuable, and we appreciate your honesty. We are always looking for ways to improve, and your insights help us enhance the experience for all our clients. We appreciate the opportunity to support you on your journey to financial relief. Thank you for choosing Century!
Reviewed March 5, 2025
Working with Century has been good. I actually first heard about them from something I got in the mail. My only interaction with the team at Century was when I asked about my account, but they did great addressing my questions and concerns.
Stephen, Thank you for sharing your experience with us! We’re delighted to hear that our team has been responsive and helpful in addressing your questions and concerns. Providing excellent service and a payment plan that works for you is our top priority, and we’re glad to know you’re pleased so far. If any questions or concerns arise throughout your program please do not hesitate to reach out, we are here for you every step of the way. Thank you for choosing us to be your trusted financial partner!
Reviewed March 5, 2025
I was at a point where I needed some help. It was nothing huge, but it was a matter of practicality and I needed to find a way to downsize some of my debt. The representative I worked with at Century was very intuitive. He let me know exactly what the program was, how it works, what it involves, and what’s expected. He gave me all the information I needed.
Things changed for the better since working with Century. They helped me with some of the things I used to worry about every month. They check in at all times. If I have any questions, I can use the portal, call them, or chat with them anytime.
Edward, thank you for sharing your experience with us! We're so glad to hear that our team was able to provide clear guidance and support as you navigated your debt relief journey. It’s our priority to ensure our clients feel informed and confident every step of the way, and we’re thrilled that our regular check-ins and multiple communication channels have been helpful for you.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out. We’re here to support you on your path to financial relief. Thank you for choosing us!
Reviewed March 5, 2025
Century Support Services work well with me and make things clear so I can understand them. I’ve seen that they’re holding my creditors at bay while getting things paid off for me slowly but surely. I’m not completely paid off yet, but they do a great job so far.
Gay, thank you for your thoughtful review! We’re so glad to hear that you’ve had a positive experience with our program and that our team has been able to provide clear communication and effective debt relief solutions. Your trust means a lot to us, and we’re honored that a friend recommended our services to you.
We understand that your journey to financial freedom is still ongoing, and we’re committed to supporting you every step of the way. If there’s anything we can do to enhance your experience even further, please don’t hesitate to reach out. Thank you again for your choosing Century!
Reviewed Feb. 3, 2025
Century Support is doing good for me. I’m accepting different things they send me of what the companies have agreed to. They have attorneys there so I imagine that they would take care of things because they’ve told me that I didn’t have to worry about anything and that they would make sure of everything, which they have. They explained everything to me, and keep on sending me up-to-date things. The gentleman that enrolled me was really nice. We spent a long time together making sure I enrolled right and he was very thorough.
Century Support has made it a lot easier for me. They’re the easiest people to work with and they do care about their people. I pay a monthly payment to them, and they distribute it. I don’t get calls from the creditors anymore because they have it under control. I would tell others to try Century Support and see how they like them.
Melodee, thank you so much for taking the time to leave us a review, it means the world to us! We're thrilled to hear that our team was able to make the enrollment process easy and that you're happy with the support you've received. We strive to provide clear communication, excellent service, and peace of mind to all of our clients, and it’s great to know we’ve made a positive impact for you. If questions or concerns come up throughout your program, please do not hesitate to reach out! We are here for you! Thank you for choosing Century and best wishes to you on your financial journey!
Reviewed Feb. 2, 2025
I found Century Support Service online, and I didn't go with National Debt Relief because I wanted to try something new. I took them because they're in Pennsylvania, and I'm from Pennsylvania. So far, it's been very good. I've done what I had to do. I took a couple out, added a couple. I’ve talked to customer service, and they’re very good and respectful, to the point, and they answer my questions. I have one settlement in progress and I'm hoping for more. We're building up my funds. I go online to the portal and it tells me what's in progress, current and pending, and I know how much money is in my account and how to access all of that. They do what is required of them, and they handle matters in a very timely manner.
Michael, thank you so much for the kind words. We're delighted to hear that your experience with us has been positive. It's great to know that our portal and customer service have been helpful in keeping you informed and on track. We're committed to providing timely and respectful support, and we're excited to continue working with you as we build up your funds. We appreciate your trust in us and look forward to helping with your upcoming settlements. Thank you for choosing Century as your partner on your financial journey! We wish you nothing but continued success.
Reviewed Feb. 1, 2025
I called Century Support Services to help me get out of my debt a little bit. I’m still in the program, but so far so good. Excellent customer support. The program is making my life a little easier, and I'm just hoping that everything is going to be legit and work fine.
Reviewed Jan. 31, 2025
I looked at a couple of companies and picked Century Support. The process has been very good though I thought they’d get it done earlier than they're gonna be able to get it done. But it doesn't come down to that. I don't have that much more money I can put into it and I have to turn my car in in August of ‘25. So, I'm hoping I can still get a car. The customer service has been very kind and understanding, and explain things when I have questions. If you're in a bind with your credit cards, I suggest using Century because that's where I was. I had too many credit cards and they raised the interest rates and I had to get out from under it because I was on a fixed income.
Sharon, thank you so much for taking the time to share you experience with us. We're glad to hear that our team has been kind, understanding, and helpful in guiding you through the process. We understand that timelines can sometimes take longer than expected, and we truly appreciate your patience. Our goal is always to provide the best possible support to help you regain financial stability. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We are here for you! We thank you for choosing Century and we wish you the best throughout the remainder of your journey with us!
Reviewed Jan. 24, 2025
I canceled my account due to an unacceptable customer service experience. It took me over three days to finally reach someone, and when I did, I was met with unnecessary obstacles and unprofessional behavior. When I initially requested to speak with an advocate, I was told I needed to remain on hold. The representative seemed unwilling to transfer me, but when I insisted on speaking to a manager, I was suddenly connected to an advocate. This raises concerns about the transparency and integrity of your customer support process.
Once connected, the advocate questioned why I was closing my account—an inquiry I felt was too personal and preferred not to discuss. Instead of respecting my response, the representative became snarky and made an inappropriate comment about my financial situation. While I am fully aware of my own finances, this interaction was completely uncalled for and unprofessional.
I eventually shared that I needed to close my account due to my daughter's health concerns, at which point the advocate abruptly stated that my funds would be deposited within 7–10 business days. In the past, withdrawals from my account have been processed within minutes, so this sudden delay seems punitive simply because I am closing my account. While I understand the need for protocols, financial matters are inherently stressful, and adding unnecessary delays—especially when the funds are needed for urgent medical reasons—is unacceptable. I hope this email is escalated to a manager who can address these concerns. No customer should have to endure such a frustrating and insensitive experience. I expect confirmation of my account closure and the timeline for my funds to be deposited.
Jessica, we regret that your experience with our team has not met your expectations. Your Senior Customer Advocate, Jennifer, has been making efforts to connect with you to further discuss the concerns mentioned in your review.
Our clients can cancel their program at any time. We do have a dedicated team of Customer Advocates available to assist clients who feel that the program may no longer align with their financial goals. Since you hired us to perform debt relief services, our intention is never to intrude but rather to understand the challenges you are facing that may be preventing you from continuing on your path toward better financial health. With over 20 years in business, we may have some solutions that help you overcome a hurdle that can keep you enrolled and on course toward your original goal.
When you enrolled in the Century Program, you established a dedicated settlement account in your name with the third-party processor, Crossroads Financial Technologies (CFT). This special-purpose settlement account is where your program deposits are made, and from which authorized settlements negotiated on your behalf by Century are paid. It is important to note that Century does not control the release of funds, as we do not own or manage this account.
We want to assure you that we do not engage in any form of retaliation against consumers who determine that our program is not the best fit for their debt relief needs. As requested, your program was officially canceled as of January 25, 2024, and the funds in your dedicated reserve account were returned to your bank account on file as of January 26, 2025.
We would be happy to discuss this matter further and review the details of your program and timeline with you directly.
Reviewed Jan. 23, 2025
Working with Century Support Services has been pretty good. I would recommend them.
Joseph, thank you so much for taking the time to leave us a review, it means a lot to us! We are delighted to hear that you have had a positive experience thus far with our team and we hope to keep you satisfied through the remainder of your program! If any questions or concerns arise, please do not hesitate to reach out, we are here for you! Thank you for choosing Century and best wishes to you on your financial journey.
Reviewed Jan. 22, 2025
Century Support Services was the first one that I went with and got everything through them. However, I canceled with them. The fees are way too high. It’s supposed to be a debt consolidation. By the time you add all their fees, you’re paying the same thing if you went by yourself and did it.
Daniel, We regret that you are not satisfied with your program and have chosen a different path to resolve your debt. Your Customer Advocate is attempting to connect with you to address your feedback. When you enrolled in the program, a customized plan was created to manage your enrolled debts over an estimated time frame. Our program is designed to negotiate your delinquent debts for less than the balance owed.
Our team achieved early success in your program by settling one of your accounts within just two months of you enrolling. This settlement resulted in a realized savings of $289.00. Before enrollment, all clients receive a Debt Settlement Agreement outlining the program details and associated costs. Century’s settlement fees are based on the enrolled debt balance and remain unchanged.
We only earn the right to collect the settlement fee once we successfully negotiate a settlement with one of your enrolled creditors, you accept the settlement, and your first payment is initiated toward the settlement. This ensures you see the value of our service before making any payment.
We encourage you to connect with our team to discuss your review further.
Reviewed Jan. 22, 2025
I have been a client of Century Support Services and I can only speak highly of them as they've been instrumental in helping me out of my financial situation. I first discovered them while searching online and the experience has been entirely positive. The team at Century is impressive, particularly the representative I'm working with, whose expertise and ability to offer assistance have stood out to me. I joined the program about six months ago, and it doesn't conclude until 2028. Though I feel the relief will come once everything is paid off, I'm grateful for their support thus far. Their customer service is outstanding and they regularly check in to see how I'm doing, although not constantly.
John, thank you for sharing your experience with us! We’re grateful to be of assistance throughout your financial journey and are so pleased to hear that our team has been able to support you along the way. Providing expert guidance and compassionate customer service is at the heart of what we do!
We understand that true peace of mind comes when everything is fully resolved, and we’ll be here every step of the way to ensure a smooth and successful journey. If you ever need anything, don’t hesitate to reach out—we’re always happy to assist.Wishing you continued success throughout the rest of journey!
Reviewed Jan. 22, 2025
I was using another loan company and I was talking to somebody there telling him they were charging me a little too much and I couldn’t afford it. There were four places that I checked but I found Century, which I had never heard of. As soon as I talked to them, they said they could help me out. I was told, “This is what you’re paying now. This is what you will be paying.” Other places wanted a lump sum every month. Some of them, when I asked if we could go every two weeks, they said no. But the Century rep had no problem telling me, “We can do that for you.”
And they’ve been helping me out for about three years now. So far, they’ve knocked off three or four of the creditors that I had high interest cards on. We already settled with them. And now we settled with the biggest one which was Credit9. That was just significant. They did a good job.
In the beginning, it was hard to contact Century. I didn’t know who I was calling. But then once I settled in, I already got the numbers and I could call any time. And if I don’t get the guy I was talking to, I always get someone else who is even happier to help me.
I have no problems with them so far. I don’t have to call every week to find out what’s going on. I use their website to see what’s changed. Every time they get a settlement or they have an offer, they hit me up real quick. And they don’t stop hitting me up until I answer. They will call, text, and even send me an email. It’s much easier. The other places, they hit you up and then they’ll tell you, “Well, you missed the offer.”
Alexander, thank you so much for the thoughtful review! We are thrilled to hear that our team has been able to assist you in managing your debt and easing your financial stress. Helping our clients find effective solutions and regain financial stability is our top priority! It’s fantastic to hear that our representative’s expertise and proactive communication made a positive impact on your journey. We strive to offer a seamless and transparent experience, and your feedback makes all the difference.
We truly appreciate your five-star rating and your kind words about our customer service, pricing, and website usability. Your success is our success, and we’re grateful to be a part of your financial journey. Thank you for choosing Century to be your financial partner!
Reviewed Jan. 22, 2025
When I called Century Support after seeing it on Facebook, they were very helpful and answered all of my questions. I’ve been in the program for maybe six months. They contacted some of the accounts and told them that they were handling it now. I had to skip two payments on the loan they’re paying off for me, and they were very helpful with getting me back on track with that. I just didn't realize their fees were so high. I thought more money would be going towards the bill and not their fee, but I understand they're there to make money.
We’re sorry to hear about the personal challenges you’ve faced, and we admire your commitment to staying on track with your debt relief journey despite those difficulties. Please know that we’re here to assist you in any way we can.
Thank you for recommending our services and for your constructive feedback. If you ever have any questions or need further support, don’t hesitate to reach out—we’re always happy to help.
Reviewed Jan. 22, 2025
I read some of the reviews and decided on Century Support. The enrollment went fine. They were easy to get in contact with and were able to handle everything on the first call. I didn't have to call them back with any issues. I've been in the program for about two months and only one thing has been settled so far, but I can track my progress online. Very user-friendly. Hopefully, it'll resolve my debt.
Arnyce, thank you for taking the time to share your experience with us! We’re so glad to hear that you found the enrollment process smooth and that our team has been professional and easy to reach. Providing a seamless and supportive experience is our top priority, and it’s great to know that you’re finding our online tracking tools helpful as well.
We appreciate your trust in us and are excited to continue supporting you on this journey. If you ever have any questions or need assistance, please don’t hesitate to reach out. We look forward to achieving more successful settlements together! Thank you for choosing Century!
Reviewed Jan. 22, 2025
I wanted to do a consolidation loan with AmOne but they couldn't help me, so they referred me to Century Support. They set up an account that I'm doing payments on and they took the money that I had in there out for the first payment and their fees. They're still working on the other four. But every time I've called and had questions, they were able to answer them. It’s been good.
Janet, thank you for the kind words and taking the time to share your feedback! We're so glad to hear that your interactions with our team have been positive and that you've found our support responsive and helpful. Our goal is to guide you through this process with transparency and care, so it's great to know that your journey with us has been off to a good start. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your trust in us and look forward to continuing to support you!
Reviewed Jan. 22, 2025
I heard about Century Support Services through another debt agency, Accredited, which recommended them. My experience with Century Support has been positive. Their representatives have been supportive, allowing me to pay an affordable amount of $200 per month over 42 months. This arrangement has made it easier for me to manage my debts. I can see their progress online and I receive notifications when a settlement offer is made.
Although I'm still in the first year of the program, and haven't completed it yet, I'm satisfied with the process so far. However, I did notice some reviews of people mentioning issues when nearing the end of their program and that concerns me, but I haven't encountered any such problems myself yet. Overall, I would recommend Century Support Services based on my experience.
Helene, thank you so much for the kind words and taking the time to share your experience! We’re so glad to hear that our team has been supportive and that your customized payment plan is helping you manage your debts more comfortably. Transparency is important to us, and we’re pleased that you find our online progress tracking and settlement notifications helpful.
We understand your concerns about the later stages of the program, and we want to assure you that our team is committed to guiding you through every step of the process. If you ever have questions or need additional support, please don’t hesitate to reach out—we’re here to help! Thank you for trusting Century to be your financial partner, we wish you continued success!
Reviewed Jan. 4, 2025
We were looking for a way that we could get the bills all paid up easier because my husband and I were both going into retirement. We’re still in the program with Century and the way I understood it, it is going to run for probably about two years. Several of the accounts have been paid off and will be paid off this year. There are about three or four that only have about a month or two left. It seems like we’re going to be paying these all off this year. That’s why we didn’t go ahead when we were offered a loan by another company. I’m satisfied to keep going the way we’re going.
Everyone at Century seems to be cooperative and understanding. They explain what they can do and a couple of times they’ve asked us if we could add more money to what they’re taking out so they’ve got a little more money to work with another account or two, and we’ve gone along with it. We also get a notice every few months about how much they’re taking out. I would recommend Century.
Sharon, thank you for sharing your experience and for choosing us to assist you as you approached retirement. We’re thrilled to hear that our team has been able to make the process smoother and provide the understanding and support you needed throughout your journey.
We appreciate your trust in us. It’s wonderful to hear that many of your accounts are nearly paid off, and you’re approaching the finish line of the program. Your kind words about our team's clear and helpful communication mean a lot to us, as we strive to keep our clients informed and empowered every step of the way.
Thank you for your recommendation and for being such a valued client. If you ever have any additional feedback or need further assistance, please don’t hesitate to reach out. We’re here to help you every step of the way! Best wishes to you as you finish out the program!
Reviewed Jan. 4, 2025
I was calling another company and I was trying to get consolidation, but my credit wasn't allowed. They gave me the information on Century and I talked to them. They explained everything well. I understood and I decided to go with the debt relief. So far, it's really helped. They're great and they've been good to me.
Betty, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team could provide the assistance you needed and that the recommendation led you to a solution that worked for your situation. It’s great to know that our clear communication, customer service, pricing, and online tools made a meaningful impact on your financial journey.
Your kind words and 5-star rating mean a lot to us, as we strive to provide the best possible support for every client. If there’s ever anything more we can do for you or if you have any questions, please don’t hesitate to reach out. We are here for you every step of the way. Thank you for trusting us to help you take control of your finances. Wishing you continued success!
Reviewed Jan. 4, 2025
I gave Century all the information for all the things that I needed to get as far as credit card debt. So far, two things were not eligible. I didn't find out about that until I got the judgments through the courts. But they've been paying down some of the ones that they have qualified.
Eric, We value your feedback and appreciate you taking the time to share your experience. One of our Customer Advocates is making attempts to reach you regarding your program and progress.
Congratulations on such a successful program! You are 16 months into your estimated 48-month program with 6 of your 10 enrolled debts successfully negotiated. Prior to your program enrollment being finalized in August of 2023, your file was personally reviewed by your Century Legal Group attorney to ensure all of your requested enrolled debts were acceptable for the program. Century does not claim to prevent a creditor from escalated collection attempts. However, if a creditor takes legal action against a client, Century can still attempt to work with the law firm to establish a favorable settlement.
We are excited to continue working with you on your journey toward better financial health.
Reviewed Jan. 4, 2025
I've been with Century Support for two and a half years and the progress has been good. The person I worked with was very positive and nice. The interactions were good. I don't have any problem with the company. The only complaint I have is that I wasn't informed on my progress as far as what was paid off and what wasn't. I had to go to the website to check out my standing balance. I don't even know what I still owe on the last two. But I would definitely recommend Century Support. I could probably do better as far as paying off what I owe, but I live paycheck to paycheck, and I'm not paying that 17% interest that I was on the credit cards.
David, thank you for sharing your experience and valuable feedback about Century Support Services. We're glad to hear that your overall experience has been positive and that you found our team helpful and pleasant to work with, especially during what we understand can be a challenging time. Your recommendation and 5-star rating mean a great deal to us!
We apologize for any inconvenience caused by the lack of clear communication regarding your progress updates. We strive to ensure our clients feel informed and supported throughout their journey with us, and your input highlights an area where we can improve.
We're also grateful for your comments about our website. We are always looking for ways to improve the user experience, and your suggestion to make payment and balance details more transparent is extremely helpful. We'll be sure to share this feedback with our team.
Thank you for allowing us to be part of your debt relief journey. If you ever have further questions or need assistance, please don’t hesitate to reach out. We’re here to support you every step of the way, thank you for choosing Century!
Reviewed Jan. 4, 2025
I decided to use Century Support Services because they're located nearby in Pennsylvania, just about two hours from my home. My experience with their customer service has been absolutely awesome over the year I've worked with them. They’ve been incredibly cooperative, and I haven't had any issues or complaints. What impressed me the most about Century is its exceptional customer service, its flexible payment plans, and how quickly it provides settlement offers. They've made the process efficient and far from overwhelming.
Additionally, using their website was quite easy for submitting payments and navigating the site. I really appreciate everything Century has done, especially their patience and support through some personal challenges. We're now back on track, and everything seems to be going great. Overall, I would give them a top rating in every category, including their terms, rates, and quality of service. Thank you, Century Support Services, for your continued assistance.
Lisa, thank you so much for taking the time to share your positive experience with Century Support Services! We’re thrilled to hear that our team has been able to support you throughout your journey and that our customer service, flexible payment plans, and settlement process have exceeded your expectations.
It’s particularly heartwarming to know that we could assist you during personal challenges and help you get back on track. Providing efficient and stress-free solutions is at the heart of what we do, and your feedback reassures us that we’re achieving our goal.
We’re also glad to hear that you found our website easy to use for payments and navigation—it’s all part of our commitment to making the process as seamless as possible.
Your kind words mean alot to us! If there’s ever anything else we can do to assist you, please don’t hesitate to reach out. Thank you for trusting Century Support Services, and we wish you continued success on your financial journey!
Century Support Services Company Information
- Company Name:
- Century Support Services, LLC
- Company Type:
- Private
- Year Founded:
- 2012
- Address:
- 2000 Commerce Loop, Suite 2111
- City:
- N. Huntingdon
- State/Province:
- PA
- Postal Code:
- 15642
- Country:
- United States
- Website:
- www.centuryss.com
