Cash for Gold USA Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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About Cash for Gold USA
Cash for Gold USA is a large gold buyer, founded in 2005. The company buys gold, silver, diamonds, palladium and platinum. Customers mail their items for appraisal and receive an offer within 24 hours. There’s no charge for shipping or appraising your items, so the process is relatively risk-free.
Visit cashforgoldusa.com- Free appraisal and return shipping
- Multiple fully insured shipping options
- Multiple payment options
- No stone removal services
- Some payment options have a small fee
Cash for Gold USA Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed May 22, 2026
Nicole and company were very easy to deal with and offered a fair price. Could have possibly sold the rings on my own and received a higher price, but the convenience of dealing with a reputable company outweighed the hassle of waiting for a buyer.
Thank you for your thoughtful review. We appreciate your recognition of Nicole and the service she provided throughout the process. While selling privately can sometimes yield a higher price, many customers find that the convenience, security, and certainty of working with a trusted company make all the difference. At Cash for Gold USA, we strive to provide fair offers and a straightforward experience. We're grateful you chose to work with us and appreciate your confidence in our team.
Reviewed May 22, 2026
We had such a great experience we used them twice. From start to finish everything was fabulous. Great communication, fast service and nice follow-up.
The fact that you chose to work with us a second time means a great deal to our team. Repeat customers are the strongest sign that we're delivering the experience people expect. We're delighted to hear that both transactions went smoothly and that our communication, fast service, and follow up stood out. At Cash for Gold USA, we work hard to make every step simple and stress free. Thank you for your continued trust and for sharing your experience with others.
Reviewed April 24, 2026
Sent in over 1,550 grams of new 925 silver jewelry. Just the melt value alone is $3,500+. They offered $725 and that was with a 10% bonus! Told them no way, and they said, "Oh so sorry we meant $1,700." Still under 50% of melt value. As others have stated I hope I get my stuff back as well. The extreme low balling of offers is apparently recurring with this company and I was really surprised at how they think any rational person would accept their ridiculous low ball offer. Total deception when they say they offer up to 90% of spot. Don't waste your time.
Updated review: March 30, 2026
Unfortunately still not able to recover my items back. The team did though extend a 2nd best resolution. I would have preferred my jewelry but the extended customer service was appreciated.
Original Review: March 25, 2026
Dishonest has yet to return my items. Told me computer glitch accepted offer that I never saw. Repeated to reassure me when I called daily, concerned where my items were, tracking anything! Blatantly lied only to tell me now they don't have my items. Absolutely not a safe place to do business.
Reviewed Feb. 21, 2026
I sent gold to them and they said they weren't interested in buying it and claimed it wasn't gold after I had multiple jewelers test it and it's been 3 weeks I still haven't received my gold back.
Reviewed Feb. 14, 2026
Wow. Sent in almost 100 grams of scrap gold 10k, 14k, and 18k. Melt value around 8k. Was offered 2700. That's not even close. Really hope I get my stuff back. Even my local pawn shop offered me almost double what cash for gold did. I’ve never received such a low ball offer for such high value items. The price of gold is set guys, you say you pay 90% of spot and here you’ve offered me about 1/3 of that. Highway robbery.
Reviewed Feb. 11, 2026
They are liars and they're thieves they so much jewelry. They will not send it back to me. Sent me a check for five dollars and instead transaction complete. They need to be shut down. Worst company ever.
Reviewed Dec. 18, 2025
Do not use them. Sold them gold a week ago. They overnights a check, which I still haven't received. They keep saying they'll cancel and send another out and don't. Will be contacting the BBB in the morning.
Reviewed Oct. 1, 2025
I know that bottom line my ring is worth 2.5k, the gold alone is 700! They "offered" me 925!!!! What the hell is that!!!! I read from another review that they declined and didn't get their gold back. I better get my ring back! ** crooks!!
Cash for Gold USA Company Information
- Company Name:
- Cash for Gold USA
- Address:
- 15 Dan Road, Ste. 150
- City:
- Canton
- State/Province:
- MA
- Postal Code:
- 02021
- Country:
- United States
- Website:
- cashforgoldusa.com