Cash Advance USA Reviews

4,898,292reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Cash Advance USA

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Shop with confidence

Compare with top companies

Cash Advance USA Reviews

Filter by Rating

  • (6)
  • (3)
  • (7)
  • (14)
  • (239)

Popular Mentions

    How do I know I can trust these reviews about Cash Advance USA?
    • 4,898,292 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Cash Advance USA?
    • 4,898,292 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 20
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffTransparency

    Reviewed April 17, 2026

    My experience with this Cash Advance app has been somewhat disappointing. While it does serve its purpose in urgent situations by providing quick access to funds, the overall experience isn’t as smooth as expected. The biggest issue is the hidden costs and fees. What initially seems like a small advance often ends up costing more than anticipated due to service charges, tips, or expedited transfer fees. It would be much better if everything was more transparent upfront. Another downside is the approval and limit system. Sometimes the amount offered is too low to actually be helpful, and there’s very little clarity on how to increase your limit. It feels inconsistent and not very user-friendly.

    The app itself is decent in terms of design, but customer support is lacking. Getting a response can take time, and resolving issues isn’t always straightforward. Overall, it’s okay for short-term emergencies, but I wouldn’t rely on it regularly. There’s definitely room for improvement in transparency, support, and overall value.

    Thanks for your vote!
    Customer ServiceCoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffLoan ProcessTimeliness

    Reviewed Oct. 6, 2023

    I was getting married in Nov 2022 and needed a payday loan to help cover some final expenses, I initially requested $2000. The "financial officer" he claimed his name was Dave ** (I know right? Stupid of me but I was desperate) who had an Indian accent asked for access to my CashApp to transfer the funds through Bitcoin, which red flags were going on but they were persistent and they also got access of my bank information and requested that I send $400 that they saw in my account and had me send $400 to an account with the cash app tag name of April ** they claim simply for verification purposes after I asked why.

    I also had to send screenshots of my cash app account to them to verify proof of transaction initiated to receive and temporary code, the loan officer said it would take 2 hours, never received it. We tried this 3 different times and it didn't go through as it alerted my bank. I had to wait until the next day as loan officer claimed that all of the executives had left for the day contact was through text and call.

    The next day another "loan officer" claimed to be named Pamela and up to $650 had been deposited in my bank with the checks being from Coloquitt Regional Medical Center (I have copies) they then requested that I upload that $650 to my cash app balance then I needed to look for a request for $650 in Cash App to pay, I sent it to the April ** and it failed again! I had to add the cash app tag April ** as my contacts on cash app (I later blocked). We did this several times and if failed.

    When I kept complaining they came up with another excuse that they needed to go through an FDIC approval process and used the manipulation tactic of making me feel bad for calling them out. The "financial advisor" then requested a new cash app tag from their "funding team" $Bri9mia and after that failed they requested a second option for me to go buy 2 non registered prepaid cards for $500 and plus $150 (which again, I was desperate), meanwhile I couldn't get to the store the same day as we were having tropical storm and I told them I couldn't get it until the next day. They said they only had few hours to with the funding team and it couldn't possibly occur the next day.

    After I bought the prepaid gift cards for $100 each and another $50 I sent screenshots of them and the receipt, they then were particular of even how I took the pictures of the each prepaid gift card. The "financial advisor" submitted the pictures to their funding team and told me to confirm once the $2000 (I initially was requesting) showed up in my bank, then they claimed that one of the prepaid cards for $100 had been declined and the rest were being validated.

    The next business day (a Monday), I texted the contact to and was like what is the status of this loan, another "financial advisor" named Leo and was then asked to withdraw the funds using bitcoin via CashApp as the other attempts failed and then I had to provide my banking username and password, I then had to go to a Bitcoin depot which is still not the easiest things to find where I am located and was asked to purchase $979 in crypto it still failed, then after that they claimed maybe it was too much and to try it in $100 intervals and still was declined. This company is very fraudulent. I later changed my username and password and notified my bank as I never received the amount I was requesting, I tried calling the number again and it went to an error message. Luckily my bank declined all transactions but this needs Cash Advance USA company needs to be on the radar of the FTC and Better Business Bureau as a scam.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Payday and Title Loans delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Profile pic of the author.
      Customer ServiceSales & MarketingPunctuality & SpeedLoan Process

      Reviewed June 28, 2023

      I applied for a loan from Cash Advance USA, last year. Then they told me to purchase cash cards from Walmart and CVS and to take photos of the cards and text the photos to the number they called me from. They asked for my bank info to do the deposit for my approved loan of $3000. They kept telling me different stories that I have to wait a few more days. After those few days, my account was minus $2200!!! I went to the bank and the banker said that this company is a scam and they ran a bunch of fraudulent checks through my account!!!! These guys that were running this company had an Indian or middle-eastern accent and I think one of them went by the name Jason. They have no regard for who they hurt and they don’t have a fear/respect for God knowing that He can punish them with judgment at any time. Jason if that’s your real name, I’ll wait for God to come for you

      Thanks for your vote!
      Customer ServiceSales & MarketingRefunds & PayoutsStaffBillingLoan Process

      Reviewed Jan. 21, 2023

      I had recently applied for personal loans online for bad credit. I was denied by many creditable loan companies due to my delinquent accounts. On this week I received two emails from CASH ADVANCE USA from a "Charlie **" and a "Jason **". The email read "Your loan has been preapproved for the minimum of $3000 and the maximum is $15,000 and your loan acct# is **." The phone number provided is **. Jason ** is supposed to be a Sr. Loan Manager.

      I called the number and spoke with him. Every question he asked me sounded the exact same as when a real loan company calls you. This is where I should have ended the call. He knew the last 4 of my ssn and asked for the remainder, and then he asked me to send him a copy of my state driver's license and he could get me the funds within the hour. He also asked for the bank information that they will be depositing the funds. I told them, this was the red flag that I ignored, he asked for my password and he logged into my bank account to check the status while I was on the phone. He said he had to get off the phone with me to speak with his colleagues to ensure I will receive the loan.

      He called me back in 5 mins. He said we have deposited anywhere from $800-5,000 into your account and you should see it in a few minutes. He told me to call him back when I received the funds. After I got off the phone with him, I checked my account and there was $1,979.00 in my account. I called him back and confirmed the deposit amount. He said that I needed to go to walmart and send that money back to them with a barcode that he texted me. I felt then that it was a scam. I begin to review my bank account and realized he had reversed a payment on my mortgage for $1331 for December and $700 for Walmart at the end of November. So he never did deposit any money in my account.

      I texted the number he was calling on and told him I was not sending him the money because he was trying to steal my mortgage money and money I paid to walmart. He said that is because that's what they have to do. I told him NO! You are a fraud. He says that I am going to get in trouble for not sending him the money. I told him I was not and I was calling my bank. I immediately called my bank "USAA" and reported this fraudulent action on my account.

      I am glad that I followed the flags before I sent him my own money in order for me not to receive any money. He kept calling me. I blocked the phone numbers. I have the Phone numbers he called me on that money and I have the text messages and emails that were sent. I am also reporting this company "Cash Advance USA" to the BBB. I have searched the BBB and they are not accredited and have an F for a grade. Please don't give out your information. I'm having to lock my credit report. My bank accounts and my identification.

      Thanks for your vote!
      Customer ServiceLoan ProcessTransparency

      Reviewed March 7, 2022

      I received an email out of the blue from cashadvanceusa.net and opened it as it was marked urgent. Upon opening I see a loan offer was made to me for an application I had submitted 8 years ago which had incorrect phone numbers, address, and banking information as I moved 900 miles away. I ignored it as it said I just needed to call to verbally verify the loan documents. I was not seeking a loan at the time. A few months pass and payroll made a clerical error with my direct deposit so I figured since I won't receive my pay or the next week as it is corrected, I could try for that loan offer I received. I logged on to the site and it showed the previous loan was withdrawn and offered to apply for a new loan. I did so and updated all the information, submitted application, and received an approval pending verbal verification.

      Seeing as it was submitted at nearly 11 pm on Saturday, I figured I would call Monday. Before I could call, they emailed me a denial stating that either my personal information or banking information matched a previous application. The denial letter mentions credit scores and the range but has blanks as to my score and blank for factors that affect score. Emailed support to say I hadn't submitted an application from months ago but was emailed out of the blue. Was told their system automatically offers to previous borrowers whom have accounts paid off or in good standing and there is no control over it. So why offer a loan to begin with since I haven't returned from the first loan becoming satisfactory? Very phishy.

      Thanks for your vote!
      CoverageSales & MarketingLoan Process

      Reviewed Sept. 30, 2021

      I am trying to find out if this company is a real loan company or if they are scamming me with a loan offer. They have my bank account information, and now my login information has changed. They claim that I need to purchase insurance for the loan because of my low credit score.

      Thanks for your vote!
      Customer ServiceRefunds & Payouts

      Reviewed July 15, 2021

      They have a new number they call from **. They want you to buy a gift card and they are persistent. I blocked the number and changed all my passwords. She said her name was Selena. So be on the lookout.

      Thanks for your vote!
      Customer ServiceSales & Marketing

      Reviewed June 15, 2021

      Read on. The other reviews will tell you horrific stories. I just wanted to post that I got one of their scam calls today June 15, 2021. They are still out there! BEWARE! They will cheat you out of your money! And it seems that they cannot be stopped in the USA.

      Thanks for your vote!
      Customer ServiceSales & Marketing

      Reviewed Sept. 25, 2020

      I have gotten 2 emails from this company threatening to take me to court. Or pay a minimum of $50. My fiancée looked them up online and they are a scam company based in India of all places. I told them to stop trying to scare me. Trying to figure out how to unsubscribe from their emails but haven't found it yet. If anyone has any idea how to find this it would be greatly appreciated. I don't like being threatened with court or prison.

      Thanks for your vote!
      Loan Process

      Reviewed July 18, 2020

      There is a special place in hell for these guys. They get your bank info, submit a dispute in your name then try to have you send them your own money. All while agreeing to a 3000 dollar loan. Then threaten you if you refuse, also change your password, etc. Dont fall for

      Thanks for your vote!
      Customer ServiceSales & MarketingPriceRefunds & PayoutsLoan Process

      Reviewed June 30, 2020

      This company Cash Advance I got scam. They told me that I was eligible for $5,000 loan. They made me go get gift cards. Once I did everything I was supposed to do I never heard from them again and now my bank Chase is charging me with all this money that I did and I got nothing to do with it.

      Thanks for your vote!
      Customer Service

      Reviewed Sept. 12, 2019

      This companies calls and leaves a message for you to call back as they have a loan for you. You will call back and have one of 5-6 people receive the call as it is a scam operation. They will ask for your credit card and or bank information. They may ask you to go buy gift cards. This is not a legitimate organization. This is a scam and they will steal from you. Phone numbers (but they change often): 817-786-9074 and 817-876-9071.

      Thanks for your vote!
      Customer Service

      Reviewed Aug. 17, 2019

      I received a call at 3:30 am (my time as I live in CST) from a "Kevin **" an obvious foreigner who cannot speak English very well and can barely type it. He stated that my loan had been approved for $5000 and he was calling from Cash Advance. I asked him for his company's license and he proceeded to talk up his ease of borrowing. I verified my account number (and regretted it almost immediately) because he proceeded to deposit $1485.00 into my bank account and told me to go to a Walmart and get two gift cards and send them back. Upon receipt, they would deposit the $5000.00 as agreed. I asked about signing some document to make certain that this loan was legal and he said they would email me a PDF with forms for me to sign. Before I could even agree, he hung up and bothered me for hours. Since I was at work, I waited until much later to respond.

      I checked my bank balance and there was a deposit there, however, I have heard that something like this could be a scam. Apparently, they allow the balance to be withdrawn and then short you the difference. I am considering reporting it to the police and having them handle it. I have received numerous texts asking if I went to Walmart yet? Did I return the cards? Etc? I know that they will call back and am not sure how to proceed. I guess that the police should be alerted. The PDF is lettered with "Speedy Cash" but looks fake by design.

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed Aug. 7, 2019

      I have been getting calls every few weeks from these guys. Every time, the same story. Robocall ** giving a spiel about how I need to call back about a loan. I called, told them, "DO NOT CALL ME." They never listen. Today was the first time they used a Texas number, but previously had always been a Chicago number. Indian guy always picks up the phone, and will hang up once you say to be removed from the call list. After a few hours, the phone line that was provided will always be unreachable. THESE PEOPLE ARE SCAMMERS. Do not trust them.

      Thanks for your vote!
      Customer Service

      Reviewed July 29, 2019

      Some Governmental or Legal Authority needs to put this "Boiler Room" operation OUT OF BUSINESS IMMEDIATELY, IF NOT SOONER! I received an unsolicited "Offer" of an approved loan for $5000, complete with an approval code and a contact name of "Jack **" (the loan manager). The call came from a phone number based out of Clint, Texas. The number is 915-288-8923. SO, for all those other folks complaining about incessant calls based in Illinois, TAKE NOTE. Other phone numbers are now being generated out of Texas. I placed 1 call to the number & a foreign male answered the phone, claiming he was Jack **, then the phone connection became distorted. I cut the call off. I already knew this whole package was BOGUS. They need to be reported to DHS for FRAUD! 'Nuff said.

      Thanks for your vote!
      Customer Service

      Reviewed July 27, 2019

      This Arab guy name Kevin ** from California sent me letter in my email stating I was approved for a loan amount for 7500 and that he needed my full name, address, phone number, social security number, bank routing number, bank account number, debt card number, employers phone number, how long I've worked for them and how much I made a year and me being a stupid person I gave him all my information. And he called me for a week straight asking me did I receive the wire money and he kept on changing my username and passcode for my online banking. Every day now he is calling from different numbers all day everyday from 7am to 7pm. I will be filing a complaint against him and then sue him for harassment and emotional distress.

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed July 27, 2019

      I have received multiple phone calls from them for several months. This morning they called me from a number in Euless,Texas (they typically utilize Illinois area codes). Despite this, I do not believe that they are based in the United States because during my conversations with them, the same man and woman sounded as if they were from a country in southern Asia. They also throw out every ounce of professionalism once they are angry with you. For instance, the male associate became very vulgar and profane to the point that he threatened to kill me. He stated that supposedly he had all of my information and that he was going to track me down. I recommend that anyone who reads my review should block their number(s). They are clearly out to prey upon people who are facing financial hardships and to cause, such people, more adversities than what they are currently experiencing.

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed June 15, 2019

      I felt it was fraud because one I could not get a pending fee for them. After waiting 8 hours then try asked me for my online password with username. Something that my bank accountant said they themselves don’t have access to ok. So cash advance was supposed to deposit 3000 amount that I never asked for then I had no return call saying how much was their pending fee. So next they return my call asking me what I changed my password and username so I ask them 1 why should they have it if I gave them my routing and account numbers and my employer phone number. With that information it should be enough to deposit my money so I even was questioned by the guy so he hung up then called back. Phone went straight to voicemail. 2 days they avoided my call so. I never got the loan.

      Thanks for your vote!
      Customer Service

      Reviewed June 11, 2019

      I got a call saying that I was approved for a $3000 loan. Somehow....someway. They had my banking info. Needless to say they deposited a check (NOT from their supposedly company) BUT from a woman's checking account. They called me back telling me to go and get a gift card with the amount they deposited. I knew right then this was a scam. I went to my bank, closed my account. The police were involved. They call me 3-6 times a day from 773-887-1056, 773-887-1054 and so on. How do I get them to stop calling me. This is harassment!!

      Thanks for your vote!

      Reviewed May 30, 2019

      Got approval letter from CASH ADVANCE USA. Called number given. They refused to loan less than $3000...then I was informed that they only deposit into about 10 institutions, with mine not being one of them. I asked the guy if this was a scam, and he said "yes, yes it is" a couple of times before he realized what I was asking. The phone # I called was 772-882-6008. As broke as I am I am not going to buy a prepaid card just to get a loan. Their bank must be Regions (not my bank) since it was mentioned in that list of acceptable accts/cards.

      Thanks for your vote!
      Loading more reviews...

      Cash Advance USA Company Information

      Company Name:
      Cash Advance USA
      Website:
      www.cashadvanceusa.net