Cash Advance USA Reviews

From that point, I thought it was identity theft. He said that if I didn't pay the $500 that he claims I defaulted. He said I would be arrested and I would sit in jail for 7 days until the court date and that I would have to prove that it wasn't me. I told him that I'm not paying for something I never took out nor did I receive. He said, "Then you would be in jail by 11 am today, 4-30-2013." I could never get a last name from him nor would he give me the company main number. The only thing he gave me was the above number and an ext of ** saying that he would call me back on 5-1-2013.

A little while after the phone call ended and I tried to call him back several times and the line was always busy. So I started researching this company. This company has been doing this type of thing for some years now. I even looked at the BBB review on this company and it is stated by their name, phoney debt collectors. It was said they are unable to locate this business to process complaints.

I have noticed that there are many other complaints and they are using different numbers. All complaints are saying that they were contacted by someone with a Middle Eastern accent and they were to be arrested if they didn't pay. Something has to be done about this.

The sheriff's dept were happy to have all three numbers and my bank took care of anyone trying to remove funds from my account including replacing both debt and credit cards. Thanks bank! So I had to change my number, go to the bank on Friday when I get off early and put more security on my accounts. They scam and we have to run around trying to protect ourselves. What is Cash Advance USA doing about this? Not one damn thing! So Cash America USA, you need a team of lawyers, fake clients and try to resolve this. Not me! Get on it. It is not stopping and legit customers of yours are having to double pay, not pay or file bankruptcy. Not good Cash America.

I was able to give the fraud department three area codes by then. California, Washington State and Pennsylvania. Use caution, go along, get numbers and call your local police or sheriff's department! Then tell them you hired a lawyer. Call them ASAP. Just look in the phone book, get the number and fax number. They will drop you like a hot potato. I do have a lawyer should I need one, and free. High school buds!

Well after refusing to divulge any information, I told him they will have to mail me in writing all the details and transaction numbers, who authorized the said transfer, etc. He hung up, but not before I got his number. 5 minutes later, it dawned on me what was happening so I called him back. This time, I tried getting as much info out of him as possible. I said in order to make payment, I need the company's address, license number, etc. All he would tell me was they are in Georgia. Georgia, as in the USA? No response. Then he hung up. I called right back and got no response, I mean no machine or anything, just dead air. So I gave it another 10 minutes and finally, someone answered.

It was a different person and I called from a cell phone this time just to throw them off. I acted like a potential customer and simply wanted a street address for my records. "What is your name sir?". Mind you, every person I talked to had a heavy Indian accent. For giggles, I told him my name was John Smith. I heard a few giggles in the background and yet again, got hung up on. That's where it ends. Just like everyone else who goes through this scam attempt, I failed to see the obvious signs like quickly threatening legal action, not having detailed info or even an exact date of any transaction. The biggest thing was the fact that I know I never failed to pay a loan back or even took one out in the first place. They move fast and prey off your fear. They have just enough personal info on you to appear legit, but when you lead on that you suspect anything isn't right, they cut ties right there. There are other fish in the sea for them to catch.

I called the phone number back and spoke with another individual and stated very sternly that if I received any further calls from their business, I would be reporting them to the Federal Trade Commission and the Better Business Bureau for providing false information in order to obtain funds for a non-existent debt and that my attorney would be contacting them directly. This individual assured me they would remove my phone number from their system.

Once again, I received a call today (April 10, 2012) from another representative, and he repeated the same script of information as the one prior. When I attempted to ask him questions regarding how they obtained any information, he promptly transferred me to another supervisor in the Legal Department; and as soon as he answered, I was again very stern and he could not answer any questions and hung up.

I called the number back and received a message "The magic jack user," etc. I called again a few seconds later, and the original representative answered. After asking for a supervisor, he did everything possible to avoid a transfer and kept stating "We have 70 supervisors here. What is the name of the one you want to speak to." After 6 phone calls to this person, I waited and then called back, explaining his number was being reported to FTC for further investigation, etc. and then advised him to not call my number again. He made the mistake of calling me back 10 times, and then I blocked the number via my Verizon access. I'm now in the process of scouring the internet for any sites that provide information regarding this company for fraudulent complaints. They made a big mistake calling me with this ** scam!

Just like everyone else on here, they have called and called saying if I pay them, it will be clear and if not someone would be at my job to arrest me. I knew better. This is ridiculous for people to act like this and they are probably not from here because they have a real heavy accent. My advice would be to get online and do some reports and hopefully they can catch these people.

Also, I called the number back to get information and she was real rude as to why I wanted this information. I told her, “So when I do my police report on you, I have some information.” So, she said she works for an attorney Miley ** out of San Francisco. I tried to get all I could. I would not worry about a warrant or being arrested. Let's just try to get these criminals!

I blocked my work number and returned the call to **. A man named Eddie ** (who also had a heavy accent) answered and I asked what were they calling for. He proceeded to tell me that he has an affidavit and they were trying to collect a debt from an online cash advance company called Cash Advance USA in the amount of $988.69. I told him I've never heard of this company before. He had the last 4 digits of my social, my bank's routing number, my street address, and an incorrect email address. He proceeded to say that if I didn't settle the debt, I could go to jail and pay more legal fees, and that I could be jailed up to 3 months. He said that if I didn't have a lawyer, they would appoint one for me. He also said that the affidavit was going to be used in court.

When I asked for a copy, he said I could only get it when I'm sent to court. I asked when was the loan taken out. He didn't have that info. I asked how much the loan was for. He couldn't tell me that either. He only had a balance of $988.69. As we were talking, I accessed my bank account online (the one in which he had the routing number for) and looked back as far as 2009. I don't have any transactions with Cash Advance USA. He stated they would settle for $732 payment and that I would have to purchase a "pre-paid" card from Wal-Mart, Walgreens, etc. I figured this was so the transaction could not be traced. I told him to email me the documents for the settlement. In the body of the email, it states that the documents were "password protected”. It asked me to enter the last four digits of my Social Security number to access the attachment. Naturally, I didn't open the attachment, nor have I remitted any money to them.

I googled Cash Advance USA and there are several websites where people have filed complaints having had received similar phone calls. Some even purchased pre-paid cards remitting payment. I know this is a scam! A sheriff came to my home on Wednesday, 10/18/11, to file an identity theft report. I provided him with all the information mentioned above. He tried calling ** to either speak to someone and advise that the scam has been reported and to stop contacting me. This number was disconnected. He called another number I had and the voice mailbox was full. Since I had not remitted any money to these people, the sheriff said all they could do at this point was make a record of it. He suggested that I contact them and advise a report has been filed with the sheriff's department and if they had questions to contact the station.

On Thursday, 10/17/11, I replied to the email I received that had the "password protected" documents and advised. The email address is **. I advised that I have never taken out a loan with Cash Advance USA and I know what they're asking of me is a scam. I also advised them that if they continue to harass and threaten me to remit payment for something I've never done, the authorities will move forward with legal action. I also stated that my lawyer has filed a claim. And I said that the sheriff's department, Federal Bureau of Investigations (FBI), and other government authorities have been notified and have filed fraudulent identity theft reports. I also advised that these authorities are monitoring this email address for any unlawful or bogus allegations and will prosecute anyone when they're caught!

Today is 10/21/11 and I received a voicemail at my job from an odd number **. The man said his name was Harry **. He advised I needed to return his call immediately and that he has the last four digits of my social and my banking information. He left a phone number of **. I want these idiots to stop harassing me. What are my options? Please advise.

I told him that I would go to Walmart to send him the money which I didn't. An hour later, he called back and asked again if I was going to send him the money. I kept telling him multiple times that I never took out a loan with them. I finally told him that I was not sending him any money and he said that he would send out the paperwork to the courts. I said go right ahead and hung up on him. I came to find out that he had called my brother in NH and did the same thing to him.

I went on Google and typed in Cash Advance USA and google added the word scam under the drop down list; I clicked it and have read people's stories that sound just like what happened to me and my brother. I then came across this site and thought I would write my story also so that others won't fall for this scam.

I returned the phone call to find out what the issue was he stated that had a payday loan that was issued to me between 2009 and 2011 that he didn't have an exact date. He said I had provided them with a fraudulent bank check and they were unable to get their money and now was suing me for this. He stated the sheriff's office will be picking me up on Monday September, 26,2011 to escort me to the court house.

I laughed at him and assured him I hadn't applied for a payday loan that was approved and never received any kind of money. He told me to bring my paper to court with me and we will see. He also added that he never lose a case and wished me luck. I called the bank to find out if anything that has been direct deposited into my account within the last year from the payday loan company they didn't see anything. So I called again this morning and the guy told me that same thing. When I asked what company and what state they were from he couldn't tell me and he couldn't tell me how much. I asked him if he had a telephone number for this company or even an address and he gave me his. He again stated I would have to deal with this issue in court as the legal process has already been made. So I asked him if I was being sued for something I didn't receive then where are my documents and shouldn't they have served me with papers. He said that he didn't have to because a sheriff would be at my door to come pick me up exactly at 11 am on Monday morning.

I laughed at him again and said I'll be waiting. I never received a payday loan from cash advance USA. He also stated that he didn't know what cash advance USA place I owed money to and that there were many and he said I must go do my job now and hung up the phone on me. If I'm being sued for fraud then why can't he tell me how much I supposedly owe this company, and provide me with more information regarding this matter.

The second call came in on 24 Aug 2011 and was again answered by my wife as I work on a night shift: 7 p.m. – 7 a.m. This time, the caller was a woman and she promptly put my wife through to a man named John ** (she thinks that’s what he said his name was because he too had a foreign accent as did the first man). He proceeded to threaten my wife that she was being taken to court and could be arrested because I had taken a loan out with Cash Advance U.S.A. and did not pay them back. Again, she told him that we had not taken a loan out and asked him to tell her the date of application for the loan and the date that it was supposed to have been deposited. He told her not to interrupt while he was talking so this went on for 15 - 20 minutes with him telling her that I was going to be arrested and would be facing criminal charges.

He also said that he had researched me and my wife so he knew that we were outstanding citizens and he believed that it was just overlooked on our part. If we would pay $497.00 today while she was on the phone with him, it would be resolved and he would call me back with a case number to close the account out once our payment got cleared. She asked him to give her the exact amount that we were supposed to have borrowed and the exact date it was deposited into our checking account. He avoided those questions until my wife got tired of him and said that if he couldn’t answer her questions, she could not help him. He began threatening her with legal actions, jail and court costs and she told him she was not agreeing to pay anything until she called our bank and verified that the loan was deposited into our account.

Please tell everyone that these are nasty, rude individuals who are just trying to scam people. The worst part is that we only had our home phone and Internet service turned on in June 2011 but he was telling us that we took the loan out in January of 2011. We knew he was lying. I just wish I knew how he got all our information. There is nothing safe in this world anymore.

During my last attempt to find out what he was talking about, he stated that his representatives were going to hunt me down and he quoted my social security number.

This is the second message I have gotten from them. When I try to call back to see if I can get someone that does not have a heavy accent that could explain what is going on, I get the same person. And when I try to ask questions, he makes threats that his people are coming to take care of me and that the sheriff is on his way to my place of work and so forth.

The person gave me their number and I told them I'd call back when I got home. I called when I got home and the phone greeting was "Hello" - no mention of a business name or anything. I proceeded and said that I was given this number to call. They surprisingly stated they had my social security number and checking account number. I told them I was not going to confirm or deny any of that information. They started yelling that they didn't ask me to. I responded that a professional company would not speak with consumers on the phone that way. They told me that I was being recorded and that there were 6 lawyers listening in on the phone call at the time.

I told them that if this was a legitimate business, then I should have had some paperwork sent to me. They claim that I had taken out a loan and it was deposited into my account and that I had not paid it. It was their "attempt" to "settle this out of court." Since I know that I have not taken out a loan from them and that my account does not reflect such, I told them to serve me the papers then. The person began screaming at me, I told them that I can't see how a professional law firm would just start screaming at people and not provide them with any written information. The person hung up on me after that.

I was ordered to obtain a prepaid debit in the exact amount of $472.99 with a copy of my ID and fax it to him at the following number 213-402-2849. I was to call him as soon as the fax was successful. I did as instructed and was later contacted by him that an additional loan was found and this loan totaled $799.

I did have a payday loan that totaled this amount and I assumed he was referring to this loan. I was not in default of this loan and had no intention of paying at this time. He told me that due to the fact that I was in fact defaulted on a past loan, I could no longer be eligible for their services. I was to pay this loan immediately. I was allowed to pay in the morning on August 4, 2011. In the morning of August 4, I faxed 2 prepaid debit cards for a total of $799 (1 card for $500 and 1 card for $299) to 213-402-2849.

He called me at approximately 9:00AM and informed me we had bigger issues now. The FBI and local authorities were involved. Upon clearing up my record, they found one remaining loan in the amount of $4,395.99. Mr. ** informed me that the authorities were in the process of serving a warrant for my arrest and would, within a matter of hours, be serving it to me at work.

I said are you sure you have the right person, and he said he was positive. I had two choices: pay the bill, or go to jail.

I panicked, went to the bank, withdrew the money, obtained the debit cards, faxed it to him as instructed and waited to hear from him. I received a call from his associate, Jerry at 234-567-89. He began asking me a lot of questions about the money. Why did I send it? Did I take this money and I said no! I don't want the police or the FBI coming to my job and arresting me.

Mr. ** told me that you have proof and documentation via the intranet that I took this money and now that I have taken care of everything, this documentation will be sent to my home address. This gentleman told me to stay by my phone until he calls me back. He never did. About 1/2 hour later, Mr. ** contacted me with a confirmation number indicating that all my loans with Cash Advance USA were cleared up.

Being the honest person that I am, I agreed to pay the amount. He instructed me to write a letter which he clearly dictated to me. He then had me fax it to 714-884-9190 with my debit card and TDL number. Plus, I was to include the security code number listed on the back of my debit card. I then received a receipt via email. I know that I was really ignorant in doing this but with all the threats, I was afraid.

Then, on 12/15/10, I received another call from an individual named Johnny ** who also claimed to be with the Federal Justice Department. He too claimed to be working on behalf of Cash Advance USA. He informed me that I defaulted on a loan in the amount of $525.00. It must be noted that both of these individuals had heavy accents and the second caller sounded just like the first man I spoke with in October. In speaking with the second caller, he informed me that I would be in legal trouble if I did not settle this debt. I told him that no money was ever deposited into my checking account and that I did not owe the money.

I proceeded to question him and was able to obtain his phone number (440-695-3062) and his address, which he gave as Evon, UT. He seemed to get nervous and asked me why I needed this information. He kept pressuring me for my debit card information. I informed him that I would contact him with that information the following day in order to buy some time until I could research the situation. I contacted the Texas Attorney Generals office on 12/16 and they informed me that this was a scam and had several complaints of this nature. I filed a formal complaint with their office. I also forwarded a copy of the receipt that was issued to me for the first transaction.

Several months ago, I did access a payday loan website and submitted an application. But I never signed an agreement and no money was ever deposited into my checking account. I contacted the company by phone to let them know that I wasn't interested in obtaing a loan. I know for a fact that after receiving the second phone call that I am being scammed by someone who obtained my personal information and is using it to get money by using threatening tactics. This has got to stop. I will not be sending them any more money and I will be getting legal counsel.

When I stated that I did not received a Cash Advance last year nor did I default on one ever and started to ask questions such as dates this supposedly occurred specifically and what bank and to give me more detailed information, she told me not to say anything else or she would hang up. I asked her again for this Douglas ** and for her company's name and she hung up. I called back several times and she refused to let me speak to Douglas **. She even resorted to just say no when I called for him and hang up. They stopped answering on December 14th 2010.

On December 15th at approximately 10:30 am, I received another call at work from Douglas **. I began to ask him who he was and why he keeps harassing me and he stated for me not to question him and listen. He said that this was about a cash advance from last year. Again, I told him that I had not requested a cash advance last year and I have never defaulted on any loan, he said that since I would not listen to him he would put his attorney Jeffrey (no last name) on the phone.

When this man who called himself Jeffrey came to the phone, he said that he was going to send the FBI after me, my supervisor, and my references for this payment. Again he would not give any details and said that it was last year and that I did not need to know what day. He then said that he was going to make me lose my job and hung up. I tried to call back again, and Tracy answered again, asked my name. I told her who I was and she said no, I could not speak to Douglas ** and hung up the phone.

If they keep threatening me with arrest and calling my job, I can lose my job. I have no idea who these people are and they have my ss number, address, place of employment. This is a very stressful situation and also identity theft. Please help me find these people and possibly prosecute them for this. I work for a law enforcement agency and they are in no way threatened by this.