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Cardinal Financial Reviews

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Edited by: Tammy Burns

About Cardinal Financial

Cardinal Financial (NMLS #66247) offers a wide variety of mortgage products for home purchase or refinancing. Borrowers can use Octane, a proprietary loan origination system, to upload documents and see loan details. Cardinal Financial is based in Charlotte, North Carolina, and is licensed to lend in all 50 states.

Visit www.cardinalfinancial.com
Pros
  • Available nationwide
  • Variety of loan options
  • Free rate quote
  • Proprietary Octane platform for loan management
Cons
  • No mobile app
  • Doesn’t publish current rates or fees

Cardinal Financial Reviews

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    How do I know I can trust these reviews about Cardinal Financial?
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    Page 3 Reviews 70 - 270
    Verified purchase
    StaffLoan Process

    Reviewed July 27, 2021

    I first connected with a loan officer named Michael Smith. I decided to continue the loan with him, because of first impressions. I felt he was a guy who would work through any difficulty and not give up during the loan process — also, he was likable and seemed trustworthy. He did not disappoint and neither did Cardinal Financial. I would use them again and recommend them — most definitely. Rob **

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    Verified purchase
    Staff

    Reviewed July 26, 2021

    I had a great experience with Cardinal Mortgage. Alesha was my intake and mortgage expert the entire length of the process. She was extremely helpful and answered all of my questions. The process was long but at least I knew what to expect.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 20, 2021

    I received Peyton's contact information as a referral and I am so blessed that I followed up. Peyton worked quickly and diligently to help me complete closing on my first property. Peyton and his team were professional and caring and really helped me through the entire home buying process. Highly recommended.

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    Verified purchase
    StaffLoan ProcessRates

    Reviewed July 13, 2021

    Meg was the most responsive LO we encountered during the refinance process. Many of the rates were similar, but her responsiveness beat out the competition. Hopefully, servicing of the loan is just as awesome.

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    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed July 8, 2021

    I highly recommend Cardinal for refinancing. Their employees take the time to listen and work with their customers for their needs. The whole process was very easy with their website and the communication kept everything on track.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed July 8, 2021

    Process started out fast but then dragged on. The loan officer was excellent but it was headquarters that bogged down the process. Communication with headquarters was troublesome and lacking at times.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 3, 2021

    I had a excellent experience with Brooke ** during my whole process. She is excellent in entire process. One text or call is enough to get solution of problems. I am very much happy with what I got. Support also process was very fast.

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    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed June 29, 2021

    Most seamless, stress-free and overall pleasant refinance in history! I can’t thank Will ** and the rest of my Cardinal team enough for their clear communication, efficiency and determination to closing my loan ahead of schedule!

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    Verified purchase
    Staff

    Reviewed June 28, 2021

    Steve ** Is excellent. First of all, he prepares you for the whole process. There are no surprises on what is expected of you and what is expected for you to provide. He also keeps you informed as things progress. There are natural lags in the process, and he always reached out to remind me that this was normal and when to expect the next phase. I learned a lot from Steve, and would not hesitate to use him again.

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    Verified purchase
    StaffLoan Process

    Reviewed June 23, 2021

    We’ve had a great experience in the journey of buying our first home. Thanks to our loan officer Fong **. He’s very knowledgeable and professional at what he does. He came prepared and made sure we were good to go from the beginning. He also recommended a great realtor which was very helpful since I had no one in mind. When you have a awesome team, you know you’ve already won. Best feeling ever was closing on time without delay because Fong and his team are efficient. Thanks so much for the professional service, as we will be coming back in the future and will refer/recommend friends and family.

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    Verified purchase

    Reviewed June 15, 2021

    Daniel was top notch from beginning to end! His Patience and assistance with getting every step completed made this the easiest transaction I ever made. This is my second transaction using Cardinal Financial and Daniel **… I must say that the online uploading of documents was so easy. Perfect 10 experience from me!

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    Verified purchase
    StaffLoan Process

    Reviewed June 8, 2021

    I received out of this world service from my loan officer Palmer. He made the entire process smooth and kept me well informed along the way. I would def choose Cardinal again as long as they have Palmer on their team!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 7, 2021

    Debbie help my young first time buyers with the mortgage process. Debbie is an good communicator and problem solver. Very quick to respond to my buyers questions. Always has a pleasant attitude and is very professional. I would highly recommend her to any buyer.

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    Customer ServiceOnline & AppEase of Use

    Reviewed April 29, 2021

    Cardinal Financial really delivers great customer service and highly competitive rates—enough so that we switched from another lender during our refinancing process. Their website is easy to navigate and keeps you informed of your to-do lists and next steps.

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    Customer ServiceStaff

    Reviewed April 14, 2021

    Cardinal had a great blend of personal (phone based agent) and digital experiences that helped me get from pre-qualified to closed within about a month without ever needing to step into a physical location.

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    Reviewed March 4, 2021

    Decided to buy a home during Covid-19 Breakout. Worked entirely electronic with a wonderful young mortgage lender (Tiffany **) and she was on top of everything. My entire purchase from start to finish was easy and problem free. I couldn't be happier with their services!!

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    Cardinal Financial Company Information

    Company Name:
    Cardinal Financial
    Website:
    www.cardinalfinancial.com