Caliber Home Loans Reviews

We were looking for a house in 2021 which was a seller’s market. It was a very difficult time to buy because of the bidding wars that happened all the time. Brad ** from Caliber Loans helped us through it. He made sure we understood every step of the process. He went above and beyond helping us secure our new home. During this time he also helped my daughter purchase her first home. Everyone we dealt with at Caliber Loans was very efficient and timely. I would definitely recommend Caliber Loans.

Nikki, and her team, did an amazing job supporting me through the process of purchasing my first home! Nikki took the time to meet with me and explain the entire process. She was very thorough and ensured that I understood. When offers fell through, they cheered me on and encouraged me to keep trying. Nikki, and her team, go out of their way to ensure I had a successful home-buying experience!

Working with Caliber Home Loans for my refinancing was a great experience. My agent, Kaustuv, kept me informed every step of the way and was a pleasure to work with. I would recommend Caliber to family and friends for their mortgage and/or refinancing needs. I will use them for all of my future needs, as well

My loan officer Christopher ** did an outstanding job facilitating this process for me and my family. He was always available and on time with his responses. Also, I was able to review multiple scenarios and receive guidance during the whole process. I would definitely recommend Christopher to all my friends!!

John ** was amazing, He was very knowledgeable and walked us through the entire processes from original consultation to the mortgage close date. It was a smooth and great experience. We are so happy with our new home and we could not have done it without John and Caliber Home Loans. Even through a bump along the way we felt like we were in good hands and knew it would all work out. Thank you!

Eric ** of Caliber Home Loans did an amazing job getting my mortgage refinanced twice. Mine was a complicated challenge to get approved but he did it! He took the time to answer all my questions and keep in constant contact with me thru the process.

Rob ** and his team were incredibly helpful in securing an incredibly low interest refi and turning around within a few weeks helping us borrow the money we needed to purchase our second home. My husband and I will ALWAYS go to Rob first when we need financing. His team is professional, they respond quickly to questions and do an excellent job relating to other involved parties such as the escrow company and the real estate agent. I cannot recommend them enough.

My husband and I were moving cross country and because of the current housing market, we felt like we should start with getting pre-approved for our mortgage loan. Even with the 2 hour time difference, Linda and team worked diligently to help us not only understand the loan itself but the process. They also worked tirelessly to get us the best loan rate possible. It truly is because of them that we now live in a beautiful house that is perfect for us! Not even a lifetime of thanks would be sufficient!

Very pleased with the staff and service at Caliber Home Loans! They were very professional, answered all my questions and made my home buying experience a pleasure. I would definitely recommend them to anyone looking to finance their home. Thanks again to my relator for suggesting them.

Elizabeth was one of the most professional and knowledgeable people I have ever had the pleasure to work with. Honest and upfront and managed expectations extremely well. Always available to answer any questions and work any actions regardless of time of day of week. I will highly recommend her and the company to anyone looking to purchase a home and needs financing.

I have had nothing but an amazing experience dealing with Caliber. Jody is the best! She is open to any questions and doesn’t make you feel dumb. I would recommend them to anyone. It’s rare now to find companies that actual value customer service or just a genuine experience. We appreciated you guys!

My experience was nothing less than amazing. I kept having lenders tell me it couldn’t be done. Caliber came in at the very last moment when I was already discouraged and ready to back out and got it done! Super grateful.

Erin and her team were amazing to work with! We got a fantastic rate with no discount points and closing costs seemed reasonable/comparable to other providers we reached out to. Erin made our refi process so smooth and FAST. From the date of initial contact to closing was about 2 weeks. We would definitely work with her again and refer her to everyone we know.

Everyone at Caliber helped to make our home buying process seamless! We felt very taken care of throughout the whole process. I HIGHLY recommend them to anyone who is looking to buy a home. We will definitely use them again when we purchase our next home.

Katie ** was wonderful to work with and made my mortgage experience with Caliber easy, efficient, fast, and she was great at communication! I hope to work with her again and would not hesitate to recommend her to anyone looking for a home loan.

Amazing and personal experience! I can definitely recommend to others. They were able to help Me with everything what I needed. Fast answer. Exactly what I needed. Very Professional experience. Lourdes and Carla were amazing. I will definitely recommend and use their service again in the future.

Beth is amazing at what she does. Very helpful, very nice, answers any questions you have at any time of day. She made the whole process smooth and easy. The whole home buying process is stressful to begin with but Beth made it a breeze and everything easy to understand. She’s just the BEST!

The team at Caliber treated us as if we were valuable and almost family. If we had a different company I don’t think we’d be this satisfied or secure. Kevin was absolutely instrumental and I know that God had His hand in this process. Thank you everyone.

The team was able to close very quickly for our situation and accommodate us every step of the way! There wasn't ever a time where I was worried about the state of our underwriting. I highly recommend anyone in the area to look into them.

Caliber Home Loans personnel came to my rescue when Rocket Mortgage tried to mess with me. They did my mortgage in only 2 weeks and we closed on time. Brett answered every question I had and made sure I understood it all. I got a better rate with them and I'm now living in my forever home. This is the best company and group of people I've EVER dealt with. Thank you.

My husband and I bought our first home using Caliber Home Loans. Our lender Scott was amazing throughout the entire process! He was informative, answered questions thoroughly, and was readily available during the evenings, weekends, and even holidays to provide pre-approval letters so we could submit offers in this super-competitive market. I highly recommend Caliber Home Loans!!

Caliber Home Loans, specifically Ben ** and his team, were topnotch! They handled two transactions at once for me and were on top of every little detail. I could not have asked for a better experience. I would highly recommend Ben to any of my friends and family.

Everything with Caliber Home Loans was more than I could have asked for. The professionalism, the knowledge, the structure and the ease of everything made the financial part of buying a home so smooth. I could not thanks Nicole or Ryan enough for the help they were able to provide me before, during, and after the purchase of my home. I honestly don't know if I could have done it without them. They truly had my back every step of the way and looked out for me in every situation. I will definitely reach out to them again for any of my financial needs.

The overall process of our refinancing went smoothly. My issue comes after the signing, when Caliber began bombarding me with mailers that each stated “final notice” on the envelope and first page. Statements and warnings like that cause panic until you open it to find they’re trying to sell you additional products from their bank. The process and agent we worked with were great. The post signing sales tactics are grossly unprofessional. If I had known this was their program before signing I would’ve likely chosen another bank.

I really enjoyed working with the Caliber team. They did a great job. The refinance closed quickly with no major issues. After closing, recently we are getting tons of junk mail related to our new mortgage. Maybe this is standard procedure these days. Our last refinance with another loan company I don't recall getting so much junk mail (snail mail). Seems I get two or three mailers for some junk "opportunity" for insurance etc related to Caliber.... Very tired of it.

Dee ** and Holly ** are excellent loan officers. Stellar communication, knowledgeable, friendly and service oriented. I enjoy working with them. They handled my refinance very professionally and timely. They also handled my original purchase loan with the same professionalism.

I didn’t have what most would consider an “easy” loan process. The whole thing was honestly arduous. From the seller to the contractor and the covid delays. Caliber handles all of the twists and turns with ease. They made sure everything got done and through. Daryl was even able to speak Spanish with the seller so we could all get on the same page. Though we did get delayed a few times, they made sure not to lose the deal. I am now in my house and working on the renovation!

Working with Kerry and his team was really very easy and went quickly. Very accommodating and responsive. Closing process was a breeze. Have dealt with Kerry a few times with our own hone and some previously owned properties. They are so easy to working with as opposed to a few banks we worked with on equity loans.

With the difficulty of buying a home out of state Greg and his team made it very easy, showed sense of urgency and fully understood our need for urgency. Made everything go smoothly and fast. Helped us close with good rate, and helped get all the documents we needed completed. Great buying experience and also great customer service.

We had gone with another mortgage company, and as a teacher, I was transitioning from one school district to another over the summer. I had all the documentation required to close our home loan and prove I was employed, but the other mortgage company dropped us! Joy was able to transfer our loan over and we got a BETTER RATE, and LOWER closing costs than with the previous company!

My wife and I had an excellent experience with Caliber. Everyone involved in the process was professional, they took their time with us, addressing any questions we had. They made a complicated process easy. I would definitely do business with them again.

Jennifer and the team were both professional and extremely helpful. Making what one would consider a tedious process, comfortable and easy. Her expertise, friendly demeanor and inclusive attitude made us feel as if we had an ally, and would recommend them highly over the larger “Box Store Mortgage” options.

Great company, easy to work with and great customer service! Followed up on all details and worked to make sure our agent had all of their ends covered as well! Would recommend working with Caliber on any new loan or re-fi to anyone!

Very grateful to be working with Elijah and his team, everything was done with exceptional professionalism, we highly recommend this team at Caliber Homes to anyone who is looking for great service, we have multiple family members who have also recently used their services and will say the same thing. Thanks again.

We had great relationship with Steve. It may not have been a smooth process but we got it done. Thanks Steve. We appreciate your help in getting us the home we wanted in time for us to get moved in and out of our rental.

I had a great experience with Caliber, they made the experience run very smoothly. If I had questions they were very quick to respond, They took the worry out of the entire experience. John was so helpful throughout the entire experience. Thank You.

From the initial consultation to the closing, all steps were made easy by this great team. All documents were reviewed, questions answered, and accepted. It was very professional and pleasant experience. It took minimal time and resulted in a a big cost savings! Thank you!

I am very satisfied with the services from my loan provider. Also online services are very helpful and convenient. My contact person at Caliber (Roger) is a great person and easy to work with. I am so glad ended up getting my loan from Caliber.

The payment form at https://myaccount.caliberhomeloans.com does not permit two partial payments to be made for a monthly mortgage payment. Rather, you must pay the entire amount of the mortgage. This presents a problem because my partner and I split the monthly mortgage payment evenly. Our only alternative is to mail checks in each month. I recommend that Caliber enable a multiple payment feature on their payment site.

The refinance process was simple and fast. Very pleased with the service. I have used Caliber in the past and would use them again in a heartbeat. Always professional and easy to work with. It all happened so quickly and was completed in no time.

David ** was the representative from Caliber and David’s thorough support along with David’s quick sense and respond actions made obtaining the refi seamless and easy. The additional use of online signing and receiving the application via email was very detailed and easy.

Jon's dedication to keeping me informed and knowing all the options was really comforting. As a first time home buyer Jon shared a lot of insight and tips to make sure I understood the process and the order everything happens. The rest of the Caliber team kept my closing on schedule and kept me in the loop even when the sellers had delays.

Loan was more difficult than I expected it to be. Joshua worked hard and diligently to get it done with great urgency. Thank you to his team it all got done in record time. I will use his team again when I sell in a couple of years.

Our loan officer was consistently available to answer any questions that we had. The application process was very straightforward and the application portal itself made it easy to understand all the steps in the mortgage application process. The external partners used by Caliber Home Loans were equally knowledgeable and helpful.

Drake and Trish were exceptional during this entire process. In the beginning, Drake was very informative and make sure we knew the entire process, answered any questions we had (day or night), and made himself more than available. When Trish got involved, the great support continued. I'd recommend them 10/10 times and to any friends/family that are in the applicable area.

Caveat emptor! I wish I'd done my homework, and read the reviews here before working with Caliber Home Loans, Inc. on a refi. My odyssey with this company began in January, 2021. Since then, I've:

Randy ** was AMAZING with my home buying experience. I am a first time home buyer, and had so many questions about the process, what needed to happen next etc. etc. He was so patient and answered all my questions, was very responsive, and seemingly very supportive of the entire process. He was able to lock in a super low rate for me, and the whole process was seamless. I was extremely pleased with the experience, especially as a first time buyer!

I am a first time home buyer and was in a rush buying process. Dawn and her team worked fast and made sure we were able to get all documents needed and questions answered. They were able to close fast and we received our keys in less than a month.

6/29/2021 - I had spoke to Rick ** about three weeks ago about refinancing our home. Rick said he was going to look into details about my employment and get back to me. Never did. If you couldn’t work with us, it would have been great to let me know, not just bIow me off. Very unprofessional in my experience.

We had such a wonderful experience with Caliber Home Loans. I highly recommend this company to anyone applying for a loan. They are knowledgeable, trustworthy, diligent, and hard workers. KUDOS to all of them who helped us, especially Todd **.???❤️

We have bought and sold a number of homes over the years. Some experiences were better than others, but this is one of the best. This was our first house being purchased in Washington state, therefore, there were a lot of new rules and pieces we had not encountered before. Even during a very chaotic time in the real estate market, not only did they cross every T and dot every I, they actually were able to close a week early at the seller's request. Flawless communication delivered and a good cadence. I would have no hesitation of going back and doing another mortgage with Casey and his team.

We heard about Caliber as a referral from our buyer agent. Jennifer was really helpful during the entire process of our loan application and mortgage. Her communication was clear and she was always able to answer all my questions and understand our situation during the process. I would recommend Caliber to friends and family in case they need.

Caliber, especially Megan **, made the buying experience relatively seamless. They were always quick to respond to my questions and took time to make sure I understood the entire process. The online system made providing data efficient and confidential. I highly recommend them!

Kyle **, Branch Manager, and Magon **, Production Assistant, and their team were professional, patient and helpful as they guided us through the refinancing process. We highly recommend them and will gladly turn to them in the future. They made my wife and me feel at ease and they showed that they cared for us as people -- above and beyond the paperwork!

You all have really done such a wonderful job in handling our getting our own home. It is so wonderful. Toby and all involved are magnificent and are still caring to our needs. Well Done and we will not hesitate to spread the word to anyone we find that need your services.

My wife and I have worked with Will ** several times and he always offers the best service, solutions, and information. He has helped us finance our home, refinance our home, and gave us a great referral for another loan we are pursuing. I strongly recommend using Will ** at Caliber Home Loans.

Our particular lender, through Caliber Home Loans, made our home buying experience understandable and manageable. CHL's website was easy to use and navigate, and seems pretty easy when it comes to monthly mortgage payments. We are definitely happy with our choice.

Really enjoyed the entire process with Caliber. Mike ** was an excellent loan officer and treated this transaction as important as if it was for his own home. I enjoyed the thorough attention to detail with all the elements of the lending process, and the great folks at Caliber were always there if I needed any questions answered. At the end of the day, I ended up with an excellent rate, a great product, and wonderful customer service. Would absolutely do another transaction with Caliber in the future.

Rachel and Valarie were absolutely topnotch! Their communication was more than I could have asked for, they were very patient with us and answered every one of our questions to put our minds at ease. In this crazy market, we were feeling pretty hopeless, until Rachel connected us with an outstanding Realtor! This Dream Team got us into a home that is exactly what we were looking for! I would HIGHLY RECOMMEND them!

Phana and her team are awesome. They make themselves readily available for any questions we had. They broke things down in ways that were easy to understand. This is our second time working with Phana and I highly recommend her and her team.

I have had problems with my first payment being recorded accurately. It was recorded as NSF when my routing number was changed by employees and therefore my bank returned the ACH. The local Caliber agent was condescending and of little help. Please remove the NSF.

This is not my first time using Caliber Home Loans, nor my first experience with my loan officer, Steve **. Steve is the definition of professional. If I was heading down the wrong path for the type of loan I was seeking, Steve would put me back on track and explain why the type loan he suggested was the right loan for me. I have a home and a condo, both with the help of Steve, his staff and Caliber. While he is always the consummate professional, he is nothing short of personable, likeable, and a humorous guy. If I ever purchase another property, rest assured, my first call is to Steve ** and Caliber Home Loans.

Our experience with Caliber Financial has been a great experience, Kathie ** worked extensively to prepare us for the home buying experience. She kept us up to date and informed us of what to expect during each phase of the process. She was very knowledgeable and explained to us in layman's terms each question we presented to her. She was reassuring during the times things looked foggy and put our minds at peace. She is an exceptional person and we thank God her and Carole ** were our team leaders.

Michelle is the first person we called when we decided to refinance. She and her team are great and we will continue to use Caliber Home Loans, specifically Michelle in the future. We would be very comfortable recommending Michelle and her team to friends and family. Michelle was referred to us for our original home purchase by a friend and we are very pleased with outcome.

I had a wonderful experience working with Caliber Home Loans. When the loan company I was working with fell through, they stepped in and fixed all of the problems I had quickly, allowing me to purchase my new home in record time! When I look at purchasing a home again, I will definitely be working with them and recommending them to others.

We have always had a great experience with Caliber. Excellent customer service and very friendly staff. Would highly recommend Caliber. Very prompt responses to any and all of our questions and requests. Will only use Caliber for home mortgages. Cannot say enough about how great it is to work with Caliber!

They were very helpful with the refinance of **. I would recommend them to anyone. Great folks. Me being a disable vet, and seventy five years old, it was a great relief to secure this loan. Again I am truly happy and grateful to Caliber Home Loans. Thank you.

We have used Chris and his team at Caliber every time we needed a loan, and have always been 100% satisfied with the results. They are responsive and helpful, as well as clear about what can and what can´t be done. When we needed them to act fast to lock in a good rate, they gave extra time to make it happen, and servicing the loan has always been easy. We would (and have) recommend them to anyone.

One the best the best experiences I had, was working with Jennifer ** on my loan. She and Samantha did an excellent job, got my loan approved and kept me informed about any changes. Very nice, professional and caring team. Thank you for your services.

Joel ** and Mathew ** provided exceptional service and were communicative, organized, and answered any questions along the way. I would recommend and use Caliber for any future home purchases. The only issue I would have is that it would be nice if we were told where the signing was going to be held. We had to ask the title company where to meet. I don't know if that is the responsibility of Caliber but anyway, just letting you know. Thanks!

My home loan process was very smooth especially in this post Covid time frame with issues. My loan officer and her staff knew their stuff and was on the ball to get my loan closed. I would highly recommend this company. And will use them again.

Working with Melanie **'s team at Caliber has been such a great experience. I actually just finished buying my second home using their services and I do not have a single complaint! Their communication is prompt and always helpful. They are professional, yet friendly. They will help you every step of the way and never make you feel stupid or lost in the process. I don't see myself ever utilizing or recommending anyone else for any future home purchases. 10/10

Caliber Home Loans, and more specifically, Tyler ** made my first mortgage loan application possible. You hear horror stories about buying a home, but my experience was handled with minimal difficulty. With Tyler's guidance and expertise, and because of Caliber Home Loans, I have become a happy homeowner.

Gina Gina Gina! This woman is a Godsend. My schedule is crazy with meetings all day. My wife was able to get all the information needed from Gina and her team whenever needed and relay back to me what needed to be done. She is so personable and adaptable to each person. She made it feel as if we were family and she was helping us through the process. Never was anything ever said that didn’t happen and never had to manage expectations. She needs a raise, office upgrade, something needs to be done to show appreciation for this woman because even through COVID she was there. Honestly if it wasn’t her I would have left and took my business elsewhere because I frankly don’t have the time and don’t want to deal with some robot or salesperson.

The experience with Caliber and Deb ** was amazing. It was easy, quick and would recommend Caliber to anyone looking for a new mortgage or refinance. All of our questions were answered quickly and communication was top notch. Bravo for making this a painless process! And MANY THANKS to Deb **!!!

The process was very easy and simple. I uploaded everything when I completed the application and my job was done. Garrett and Shakita took it from there. As long as you do your part, they can work quicker for the process to go smoothly.

Kara ** has all the traits you would hope for in a Loan Consultant. She's detail-oriented, a clear communicator, kind, personable, and proactive. In this market (where contingencies are waived left and right to enhance the competitiveness of an offer), Kara asks the right questions, uncovering all relevant details to help ensure (beforehand!) that everything checks out and deadlines are met. Kara is the type of person you want on your team!

Chris and his team were fantastic from end to end. From working with me on rates during the search, to helping guide me in the application to the final closing Chris and Charlie kept things moving forward. Would highly recommend to anyone.

I would highly recommend Don** and Caliber Home Loans to all of my friends and family. Don is always courteous and informative. Thank you Don for continuing to help Justin and I with our home loan needs and your A+ service.

Always an excellent experience with Caliber due to, in our opinion, the professional and knowledgeable Lisa ** who has always been on top of all our loan questions and needs. We recommend anyone with the need for a mortgage loan or refinance of a mortgage loan to consider Lisa and Caliber mortgage loan.

Cody and the rest of the Touchette team are the best out there 100%. Easy to work with, fast to respond to any questions or concerns and inform you about every little detail along the way. I will 100% be doing more business with them.

Dalila was very responsive and she always clarified all the questions for me. She has great expertise and makes the process to look easy. I do not regret working with her and I definitely recommend Caliber Home Loans if you are looking to buy a house. BTW, their portal has all options that you need for uploading documents easily and you can find all info you need with no hassle.

This is our second time using Caliber. Tasha ** was excellent and very knowledgeable. She made the process so painless. She is a true asset to Caliber Mortgage. Thank you for the awesome experience. I will recommend Caliber Mortgage to my friends and family.

We are grateful to have honest, professional, and competent loan officers. We are grateful for all the individuals who worked behind the scenes to make our transition smooth and productive! The paperwork and information that was provided by the loan officer, was easy to understand.

My agent Neil ** at Caliber has always done right by me. The service at Caliber was seamless. I appreciate the discounted closing costs. Loan was very affordable and the rate at the lowest 3.99. this is my second refi with caliber and Neil. I would do it again if need be.

Third transaction complete and just when one thinks the last one is the best, Ashlynn and her team outperforms their last stellar transaction. I can’t say thank you enough how she meticulously cares for us as customers and does her very best to make every stressful mortgage moment an easy course to navigate. Well done as always!

Lynda and her team were nothing short of a dream team. They made this home buying process so smooth and painless. She took her time to explain every detail, which was necessary because we were very “green” and had very basic knowledge.

Angela and her team were great to work with. The process was much simpler than I anticipated. They guided me through the process so there were no surprises. CLOSED sooner than anticipated as well. Would use them again and definitely recommend.

Thanks to Caliber Home Loans I was able to buy a new place without any headache or issues. The transaction went smoothly and thanks to the assistance of my mortgage broker I have now a better understanding of the mortgage and how it is calculate. They assisted me step by step and made it easier for me.

I was able to take advantage of tying my home mortgage in with the rest of my student loans and to finally say that I am done repaying my student loans is more of a relief than actually buying my first home - thank you for providing peace of mind during such a very stressful time for a first time home buyer.

The whole staff is amazing to help me out on this process. I was in Puerto Rico with limited access. They emailed me everything upfront I needed and as well the staff would call just to update me on it. I have purchased a few houses. I know it can be very frustrating. I will use this company again. Kelly made it an easy and was there all the way from start to finish

I enjoyed working with Caliber very much. My loan officer Tina ** was amazing. Very knowledgeable and always there to answer my questions. She was so nice to work with and I would recommend her to everyone. Made my home buying experience easy and quick! Dream come true!

Marc ** & Mariangela ** are great. Did an excellent job and help me on every possible way. As a first-time homebuyer, they answered my questions and provide promptly help. I am very happy on my experience and will recommend to my friends for sure.

Very happy with the service I received. Great communication and clear instructions on what needed to be done. Rate was good and the whole process went so fast. I think we may have broke a record! Leigh and Kevin were awesome!

Caliber Home Loans help me make the process for my loan quick and easy. They helped me with everything I needed and communicated with me on time and easily asked me for things to help them with. They are also quick to reach out and quick to answer any questions.

I am Active Duty military and had just moved to another state. The Caliber refinance team sent letters and called me multiple times about a refi. I ignored the mail and calls as I was getting settled in my new home and job. As few days past and I noticed one of my checking accounts had more money than I expected. I come to find out Caliber had cancelled my automatic payments and I was 60 days delinquent. I did not receive one letter or call about my delinquent loan but I did for the refinance. I requested this to be investigated so I did not take a hit on my credit, but they said they would not fix my credit but thanked me for never missing a payment until that day. My credit was dinged, the very next day a loan officer calls me to tell me about this great deal for a refi. I won't be using them again regardless how good the initial deal is because on the long run customer service is not their focus.

Our experience went as well as possible. Amie is great at her job and that built trust for us. We got an excellent rate and had no troubles throughout the process. We would definitely work with her again and recommend you do so as well. Thank you, Amie!

Claudette was extremely professional, detail oriented, organized and very personable. I was kept up to date and informed every step of the way. I truly enjoyed working with Claudette and the team at Caliber. I would highly recommend them for any mortgage services and would gladly use them in the future.

I am extremely satisfied with the service and personal attention given to me buy Caliber Home Loans. I will be doing more business with them in the near future. The process of purchasing my new home was made quick and easy. Thank you Tia and all of your team.

Was very satisfied with the whole process coordinated by Writer **, my Caliber Home Loans Agent. The rate I received was a determining factor in selecting Caliber. All the people I dealt with made it easy to complete the process.

Kyle ** and the Caliber Home Loans team were very professional and helpful with my home mortgage and subsequent refinance. They always answered my questions in a timely manner and extended every courtesy to assist me in these important processes. I would recommend them unreservedly.

After four mortgages, I can say with great confidence that, when it comes to service and support, they are in a league of their own. Our first mortgage was a VA loan and, where others were intimidated by the more complex appraisal and closing process, they delivered with the shortest escrow we have ever ever heard of. Their team is honest, professional, and communicates clearly, and at every step of the way. They came highly recommended by a close friend and I have recommended them as well.

I've worked numerous occasions with Peter ** and Spencer ** and they are a top-tier team. They are responsive and truly care about helping their clients and getting their loans together. I would recommend them personally and professionally for all your loan needs.

Mike * and team did a great job making our refinance process smooth. Our primary residence refi went so smoothly and we got such a good rate, we refi'd our investment property at the same rate. I highly recommend them for anyone with mortgage needs.

Chris ** did a masterful job of arranging and completing our loan process. Even though our loan was a bit complicated, Chris guided us through the process and kept us fully informed throughout the process. We got a great loan at a terrific interest rate.

Caliber had challenges during Covid like everybody else and wasn't what they were years ago for my first experience, but I kept the same agent (Britt) and was ultimately very happy with what he was able to do for me. Their website also allowed me to maintain my initial login info (and history on the old loan) for the re-fi, and ultimately despite the few delays and hiccups, I'm probably going to stick around with these guys for a long time.

Kurt is so great to work with. He’s super on top of everything. He made the whole process really great. Highly recommend!! We have used him and his team 3 times and about to close on a 4th property. Wouldn’t go anywhere else.

I really appreciate the teams in both Colorado and California that helped me refinance my 4 mortgages. I love working with Caliber! The responsiveness and the attention to detail made me feel comfortable with the whole process. I appreciate being able to upload documents online at my own pace.

Caliber Home Loans is an amazing mortgage company to work with. They are in constant communication so I never had a question on what I needed to do to complete my loan application and get it done. Now that I'm done, the mortgage payments are easy to read and easy to pay online. I highly recommend Caliber Home Loans.

Katie and her team provided outstanding customer service with the entire process. We thought purchasing a new home remotely would be quite challenging, but they made the experience stress-free and uncomplicated! I would highly recommend them to anyone looking to buy!

Cindy ** was excellent. She communicated with often and was very easy to work with. My experience with Caliber Homes was ideal and I would recommend your company to friends and family. Cindy made the process fast and easy. She is a pleasure to work with.

Very pleasant experience dealing with Crystal **. Extremely knowledgeable and very kind. You are very lucky to have her. The loan went smooth and all questions and concerns were addressed. Would recommend her to my friends and family to Caliber loans.

This was our second experience with Team ** and frankly, we wouldn't use anyone else. The entire process went as planned, and we were made aware of the progress on a regular basis. There were no surprises and we closed ahead of schedule without glitches. We highly recommend Frank ** and his team at Caliber.

The team at Caliber has been amazing to work with - any bumps along the way were smoothed over. Chuck ** and his group are the best! They have been a pleasure to work with and we would recommend them to anyone looking for a mortgage.

This was first encounter with Caliber Homes, every single person that I worked with was so nice, and friendly. I was very impressed on how they conducted themselves with us, any questions we had or anything that we didn't understand they took the time to explain or walk me through the issue. Kevin and Mitch were so helpful, I wish to thank them and the Caliber Team for everything they did.

I highly recommend Caliber Home Loans. They are friendly, efficient and effective. The continually communication was helpful and comforting. I am very pleased with their process. I would encourage anyone looking to purchase or refinance a home to use Caliber Home Loans.

Lisa has been very responsive to any questions I have had throughout the entire process. Caliber Homes has been an awesome company to have my home loan through. The one thing that meant the most to me is that they never sold off my loan to someone else.

I started a refinance process with another bank in Sep 2020 only to be denied in Feb 2021. I was so upset, almost a 6 month process and no refi. A friend referred me to Caliber and it was a night/day experience. David & Kyle told me it was going to be ok and they would see what they could do. They came through with a refi in a little over a month. I am a happy customer and will go to them first on my next property.

Extremely helpful, fair. Willing to walk you thru every step. Great experience every time. I can count on them to keep an eye on what works best for me. If something isn't right, they offer an alternative. I would work with them again and again. I'm a very happy customer. Excellent service! Excellent Excellent Excellent.

Our loan process went very well from receiving initial quote from our Loan officer, Stacy **, all the way to a timely smooth closing. The application process was efficient and Stacy kept us informed throughout the process about our status and additional information requested. The terms were competitive and I was also very happy that I did not need to go to the Internet providers to get a great rate.

Process was quick and easy. Information shared was solid advice. I recommend my son to go through Mark and his team. Good team and good people. I did not even hesitate about refinancing through Caliber in Avon Indiana. Mark offered good advice about paying my home off quicker.

Had an amazing experience with my re-fi using Caliber Home Loans. Kevin was a rock star and walked me through the entire process. Any questions he answered quickly and he worked with me to find the best rate and loan. Highly recommend Kevin and the team at Caliber Home Loans. Thank you!

They did it all. They made sure I was qualified. Made sure everything was going smooth. Was in contact with me throughout the whole process. I will recommend them to everybody. Have no complaints. Very very very satisfied.

Caliber Home Loans associates were all very professional and exceeded my expectations for buying our new home. Zach ** was very persistent in getting the home we wanted and everything was done in a timely fashion, especially considering the Pandemic. I would definitely recommend Caliber Home Loans and associates to my family and friends.

This was my 2nd time using Caliber Home Loans. First was in 2020 when we initially bought our house. Caliber made it happen smoothly and with much transparency. When it was time to refinance, I knew that Caliber is who we would want to go through again and they came through for us again. Very pleased with customer service, communication, and overall experience.

Wendy and the supporting staff made it painless to refinance my mortgage. I recommend Caliber to everyone I know that is shopping for a mortgage company. I will continue using Caliber for all my future mortgage needs. Again Wendy is the best to work with. She even answers her phone at night to field any questions. Great experience.

Brian ** was the Perfect Lending Consultant from start to finish! He was very detailed and to the point of our options, made us feel comfortable and very professional and personable throughout the process! If we could clone him. We would, world class service!

Many people would not preapprove me and my husband due to our Poor credit scores. My banker at Caliber Home Loans Robin not only made it possible for us to purchase our first home she made herself always available to answer any questions even on weekends. She also explain thoroughly to me and my husband what our monthly rate would look like and all the details of our loan.

Caliber Home Loans has been very professional and efficient in obtaining a mortgage loan for my recent condo purchase. I feel I got the best interest rate currently available. Best of all, the whole process was streamlined during this pandemic for online access for every step including preliminary questionnaires all the way through to online final mortgage document review. I would highly recommend Caliber Home Loans for anyone shopping for a mortgage.

I received great service from the entire team. They were very responsive and addressed all my concerns and questions in a timely manner. They continued to check in and made sure that all documents were completed correctly which made closing a breeze.

I was very pleased with your loan process!! Ann ** and her assistant Katie are a delight to work with! Recently I had an insurance claim check that had to be endorsed by Caliber. Caliber makes this process very hard and it was very wasteful of my time. My time is also valuable to me. I realize you have an in house insurance company? I feel as if you don't want to talk to your customers. Fortunately, I found a solution that was efficient for me with no help from Caliber. That said, the Caliber loan process is excellent!

Excellent team Lena **. Professionally done. Lena is nice polite. Get it done in timely manner. Highly recommended. Had a very, very pleasant experiences with Lena team. Thank you. Thank you very much. I give this team 5 stars for the services. The result tell I can't say enough about this excellent team. Thank you very much again for doing my loan.

Caliber has funded my last two mortgages. Super professional and easy to work with. Their loan officers are fantastic and had great communication throughout the process. If I buy another home, I will happily use Caliber again. I also like being able to upload my documents into the secure portal. Makes it easy for everyone.

Daniel was awesome. He always answered the phone or called back within minutes. He answered all my questions without hesitation. The experience was fast and problem free. He kept me well informed prior to me needing information. I would highly recommend him.

We recently refinanced our home loan with Ann ** from Caliber Home Loans in the Denver, CO metropolitan area. Ann and her team could not have been better. They worked extremely hard on our behalf and made the process go very smoothly. The communication with Ann was exceptional. Ann is a true professional and I would recommend her to anyone who needs a home loan.

The team at Caliber was thorough, professional and ensured an extremely smooth process. They were always one step ahead, leading the way and somehow making us feel as if we were their only client. If you're unsure about choosing Caliber, don't be. You will be in the best of hands.

I love them and refinanced just so I can work with them again - they are thorough, smart, and make spending money FUN! I really like the payment portal as it makes me in charge but also helps facilitate payment.

Caliber Home Loans has been an excellent source for our mortgage and this year our refinance. Stefanie ** was excellent! She worked hard to help us with our mortgage and even helped with our buyers when their mortgage financier fell through. Stefanie was amazing, caring, quick and very detailed. We appreciate her customer service and Caliber Home Loans!

This was my first time doing a refi so I was very nervous. But the staff at Caliber walked me through the process with care and concern and was always ready and available to answer all my dumb questions. I highly recommend Caliber!

Bryan ** and Stephanie my loan processor were both amazing. They were responsive, knowledgeable, and personable. It was an excellent experience from start to finish despite some hurdles. I would absolutely recommend Caliber to anyone I knew buying a home.

We really appreciated the personal attention and consideration we received from Jennifer **. She is an excellent communicator--and a very nice person. Everything went smoothly and according to plan! We are grateful we found Caliber Home Loans and appreciate the hard work they did to make our loan a success.

The agent was very helpful and able to get me the documents I needed within an hour! I was very impressed by her willingness to help me and the speed with which she fulfilled my request. She was pleasant and well informed. I would definitely recommend Caliber.

Would have been a 5 star, but had to get a manager on the phone to get the payment adjusted to remove the property tax from the monthly payment that underwriting had for the refinancing at closing and the paperwork was submitted multiple times not only by myself but also by the county as well. Otherwise, the this go round really went smoothly compared to the initial closing. I am extremely pleased with the process except for the the payment getting buggered up at the end.

Jennifer ** was our mortgage broker- she helped us every step of the way and answered our many many questions -I highly recommend her to anyone that needs to refinance their home! Many thanks to her! We will use your company again in the future!

We had a wonderful experience with Caliber Home Loans. Mark is especially amazing. He has a quick response time. I asked him a million questions and he never got short with me or seemed irritated. It was a really easy and amazing transaction. He made our experience so incredibly easy! I’d refer them to anyone!

Excellent company. They remained communicative with me throughout the process and were very accurate. They also offered me the best APR rates on a mortgage loan and did everything by the book - kudos to Shalise **, she is a jewel of an employee and so dedicated and sweet. There were times she would be emailing me late at night, meaning she was still working on my loan late at night. Now, that is dedication and hard work. I definitely recommend Caliber Home Loans.

I used them for both a VA purchase and an IRRRL refi on a VA loan. Super easy and fair, with the best rates and the lowest fees with no hidden surprises. I would definitely use them again in the future.

Caliber Home Loans was great to work with. They were professional, quick, and friendly. Easy to work with. Quick to answer questions and easy to understand Would use again and recommend to friends and family. In fact, a family member recommended them to us.

Dan ** of Caliber Home Loans was a delight to work with! He made the entire process simple and everything went smoothly, from application to closing. I am very pleased with my new loan and would highly recommend Dan and Caliber Home Loans.

We received the most professional and humble experience from Winferd. He’s great and very understanding to the needs of his clients. Look forward to many more real estate ventures due to our experience with him. Won’t go to anyone else!

Matt did our initial home loan and then our refinance, he is absolutely amazing! We continue to have great experiences with Caliber Home Loans. If we ever need anything in the future, this is where we will go! Thank you so much again, Matt!

The Caliber team was great to work with. This was our second loan with them, and they have proven to be experts in working complex deals, including our VA loans. Chris ** and his team bent over backwards to get us a rock-bottom rate and help us secure our new home. We couldn't be happier!

Jolene, Jason and Cary managed my recent refinance of my home. The entire team is professional, knowledgeable and works quickly. They were able to get my loan closed and handled so quickly and efficiently. I recommend this team to all my friends and family. They are absolutely fantastic and give a 5 star customer experience. Thanks so much Messmer Team!

Caliber and our contact Brad **... Well outstanding and the staff that processed our loan. It isn’t our first loan so we were extremely happy and impressed with how easy this process was. We truly appreciated the ease and swift process afforded us. Jerry & Doris

Frank and Nicole were great to deal with. Their team is extremely professional and efficient. They were very informative along the process and worked hard to get the deal done for me. I would highly recommend Frank and his team.

Refinancing with Rodney is so easy! Rodney and his team make the whole process flawless. I'm now able to pay a more affordable monthly amount and still take care of my kids' needs. Please let him know that he is great at what he does.

I have to say honestly I had a very good experience working with Caliber Home Loans. It was very easy. My loan officer Patty was very professional and kind. She really made me feeling she cared and wanted to help me have the best first time home buying experience possible. It was a success. I love my new home and it was stress-free. Thank you soo much Caliber.

I worked with Joanna on my newest home loan (closed March 2021) and she was awesome. The entire staff was very helpful and made the process less stressful! Great team! I will definitely be using them again for my future home loans.

This is our second refi with Caliber Home Loans and we have had a pleasant experience during both transaction .Every individual throughout the process was knowledgeable and responsive. We highly recommend this company if you want excellent customer service. Thank you.

Lee ** always goes above and beyond to get the best rates and got us two refis for an amazing rate! Lee is involved and is always available to chat. I highly recommend Caliber Home Loans and Lee ** for all of your mortgage needs!

First time buyer and clueless about processes but savvy enough to understand sales **. Which came fast and furious from other lenders who courted me in this process. Caliber slowed things down and explained what everything means so I felt in control of what I was agreeing and signing up for. Their rates were excellent, their service exceptional and I couldn't be happier.

Great experience getting a low home loan rate through some unusual obstacles. Good client service and follow-up. Easy loan process. Quick and easy close. Easy loan payment plan with online account review to keep me informed. Would definitely recommend to others.

Me and my family are extremely happy for the life changing experience provided to us!! Marette was awesome and her assistant Bridgette as well. I'm sure she will find her way up the ladder real quick. We love our home and have zero regrets.

The Caliber team kept me up to date on the process, timelines, and was readily available to answer my questions. The Caliber team I worked with was very professional and friendly. Steve ** worked hard to get me the best rate and best loan for my refinance. His support team, Celena and Kathy, were just as amazing in all their efforts. I highly recommend Caliber Home Loans!

We had an amazing experience with Tim and are grateful for his patience and willingness to explain so much with us. The process was easy and seamless. We highly recommend Tim when buying a home, as he will make sure you are in good hands and have the best experience.

I was very pleased with my experience, and would recommend their services in the future. Caliber was efficient with the process and kept me well informed the whole way through. We truly love our beautiful home and appreciate everyone involved.

Professional.. Agent was on the ball.. Customer service was attentive and most helpful in getting my wife and I thru the loan application process... Rate was competitive and attractive enough to sign on.. Used both their website and 800# when I needed to chat to clarify any questions that I may have had.. All in all I am happy to b a client of Caliber!

I worked with Marette as a referral.

Since Caliber Bought the loans from Green tree and Ditech Mortgage with the illegal Insurance charged to force people in Bankruptcy they kept the theft going in 2018. I have been trying to get this issue fixed with Caliber since 2018. They don't care. They are taking my town home that I pay $400 in condo fees with insurance and $400 to Allstate for condo insurance but they charged me over 10K in illegal insurance since 2013. Now I get close on fixing the issue and they sell my mortgage 2021. This will be my 6th new mortgage company since 2013. Will I ever save my home from Insurance criminals and my husband dying of brain cancer. 2021 so fun to be homeless due to accounting errors on PROOF OF CLAIM. DITECH 2018 LAWYERS. 2021 CRIMINALS 100%. GO FUND ME TO PAY OFF CRIMINALS AND CHANNEL 12 NEWS TO HELP.

My experience with Caliber Home Loans is as follows. My wife and I locked an interest rate on a 30-year loan with the company. We carefully read and signed all preliminary documents, paying careful attention to the fees. Our credit rating of 800+ is excellent, and we have ample assets and income. However, one week before closing, we were told that the underwriters would not approve the loan because my wife is the primary holder on our credit cards (though all accounts have monthly balances of $0, I am an authorized user but not the primary holder). They then told us that they could get us the loan with a 0.125% higher rate. We declined. They then told us they would honor the original rate with a different lender. We agreed.

Christine walked me through the whole process, made it seem very easy. Thanks Christine and Scott. I will continue to do business with Caliber Home Loans, and will recommend your loan officers to family and friends. Thank you very much.

Caliber Home Loans has absolutely gem team in place. They are good in every aspect of the deal from explaining the terms, helping you choose the right thing and taking the process to finish. Caliber Home Loans has technology in place which helps you simulate your situation or hypothetical scenarios you are interested in. I had a a great experience working with Erez S, and team. He helped me in understanding basics which everyone pretends (customer side) that they know. 100% recommended even if it comes with extra bucks out of your pocket. I personally thank for awesome experience which I never expected. Thank you Caliber.

We were on an expedited schedule to close on our new house for property tax purposes. Every lender I got a quote from could not close in time. Danny and the team at Caliber got it done. They are professional, respond to inquiries quickly and are fast.

Lisa ** and her team at Caliber were great to work with. They made the home buying process quick and easy! Lisa was able to answer all of our questions and run through different price scenarios with us which was very helpful!

I had an excellent experience with this company. Jason ** was my loan officer and helped me the whole way. It was a refinance and he made every deadline and every cost was accurate. I have already referred people to Jason and Caliber because the process was easy, done on time without any problems.

The Caliber team provides a remarkable level of personalized service, and they are in constant communication about the steps and progress of your loan. This is the second loan we have financed through them and what stands out is the team's commitment to individualized customer service and making the process and smooth and quick as possible.

Leighann ** and her Team (Stephanie & Theresa) were amazing to work with—efficient and available beyond expectations during the craziest market we’ve ever seen. I highly recommend Leighann if you want to work with a team that has your best interests in mind from start to even after closing.

All of the crew at Caliber Loans were very efficient and timely with getting our home refinanced and saving us money on our monthly payment. Tammy ** particularly stood out because of her knowledge and willingness to provide us multiple options to choose from on our refinance. Thank you Tammy, job well done.

Everything was great from the first time I came in contact with everyone here at this company. They made the process easy and less stressful, I would refer anyone to this company. Thank you for helping me close on my home.

Great service. Ken ** was great to work with. The service team was great. I would recommend them to anyone who needs to get a loan. Pleasure working with them. Great team. Kept me well informed. That's all I have to say about that.

Jaimie and her staff were great! We did everything through the portal and other than the Covid-19 additional requirements the refi of both our primary home and vacation home went very smoothly. We're paying down the principle by the amount we saved on the interest rate! THANKS Caliber!

Very helpful with process. Sherri ** was timely and knowledgeable of requirements. I would recommend to others. Worked well with VA representative resolving proper qualification criteria. Caliber is great with veteran refinancing issues. I would use them again if the need arises. Highly recommended.

High closing cost but otherwise helpful with the loan process. The loan officer very helpful. I am a health care worker and would have appreciated the program “The Nurse next door” program that would have helped me to lower the financial cost.

Phil ** and Kirsi are the dream team - they are outrageously organized, communicative, and helpful. Working with them makes the entire mortgage process simple and stress free. I would highly recommend them over anyone out there! Thank you for 5 star service!!

I’m glad to have Caliber Loans in all my process on buying my house. Yesenia was very helpful in everything that I asked and patient. It was hard but we made it. All the team that was part of this Thank you!

Thanks for all, I’m very satisfy from the first time we start, Tasha, Albert and rest the team, great lender, they don't quit. Also you call for customer service and respond and answer your questions and help with any situation at moment, very service person.

Great service, very professional, very easy to work with... They answered all our questions and made the Process as easy as possible... I would recommend Caliber to anyone in the process of purchasing a home... THANK YOU Caliber Home Loans!!!!

It was a pleasure to work with Cissi. I didn't think anyone could get me approved for my home and I almost lost hope. Then I met Cissi and she was able to pull it off! I cannot thank her enough and now we love our new home!

Due to volume of loans, it took quite a while for our loan to be processed, and the team at Caliber was responsive and supportive. We really appreciate that all of our requests for clarifying information were answered promptly. We are happy with the service we received.

We had a great experience with Shalise at Caliber Home Loans and would recommend working with her to anyone looking to refinance or purchase a home. We've worked with her several times and she will always be the person we go to for our mortgage needs.

We have received excellent service from Caliber Home Loans and our loan officer, Megan **. Out of 4 mortgages we have had, the one we have now with Caliber has been the best one. Would highly recommend for new mortgages or refis.

Bruce ** won our business years ago and we followed him to Caliber. He is consistently professional, patient, thorough and above all KNOWLEDGEABLE and truly skilled in his profession. When you find a trusted professional like Bruce, you look no further!

Excellent to work with and was very helpful in closing of the house. All documents were done electronically which was outstanding compared to the paper method. They were very up to date technology wise with great follow-up from the people that work there.

Jamica and her team were fast and effective at getting my loan approved on time and with the best conditions for me. I usually heard back from Jamica within one hour of leaving a message or sending an email. Her responsiveness kept the process moving swiftly. I highly recommend working with Jamica.

Had a great experience working with Caliber Home Loans, Beth ** was very helpful and knowledgeable and was there to answer any of my questions throughout the entire process. 5/5 stars would recommend this company.

Johnny ** was awesome! The process was easy and he took the time to explain everything to us. Johnny helped us save $400 a month! I will recommend Johnny to all my family and friends, he is a pleasure to work with and very knowledgeable!

Poorly executed planning and communication. Expectations for the process were never set at the beginning. No sense of urgency, importance or personal touch in the process. Major miscommunication that jeopardized the transaction in the final 24 hours. I never felt understood as a client. Felt like a mere task, a number and just one more transaction to wrap up. The communication cadence was acceptable. Key steps were loosely mentioned. Online portal is easy for document upload.

I had been working with James ** for months on a simple refinance loan. My credit is in the upper 750s, and my banks had over 200K cash available. The refi loan was only 140K on a property in a great location and fully rented. I was told that the loan will get done every month I inquired and so I kept waiting for 4 months, till the end of the 4th month when I kept pressing, they said they can't do it. Because they don't do no-doc loans for a business entity. This could've been brought to my attention 4 months ago but James did not take the time to look at my documents. When I complained to those on the email chain, they all disappeared and stopped responding. Gives you a glimpse of what the service is like. The others whom I worked with on this loan are: Donna ** and James **. They are both at their Reston location.

There wasn’t a good communication from the loan consultant Juan ** and me, I asked several times the amount I should pay for my down payment and my closing cost, but just one hour before my closing I got it and it was higher than I expected and I can’t do much at that time just pay it. He didn’t gave us the information even when he knew it in advance weeks before. Just an unpleasant experience. Not recommended.

Ruben ** was outstanding in making the process seamless. He was attentive, informative and very accommodating during these very difficult times. I truly have appreciated his walk-thru approach to this process and I will definitely highly recommend him. If I should ever need any other services your company offers, Mr. ** is the agent I will only work with. He has left an unforgettable impression with me especially because I am very protective of my private financial information.