
Anthem Tax Services Reviews
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About Anthem Tax Services
Anthem Tax Services is a tax preparation and consulting company that helps clients nationwide with a range of tax solutions. Its team of tax professionals holds credentials from organizations such as the National Association of Tax Professionals (NATP), the National Association of Enrolled Agents (NAEA) and the California Tax Education Council (CTEC).
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Anthem Tax Services Reviews
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Reviewed Oct. 6, 2019
Everything has been really good with Anthem Tax Services. They talked to me about my options and then, I reached out and said I wanted it. The program was very good. They did a good job explaining it to me as I was really frustrated and worried and I wasn't in my best behavior. Their rep, Roger, is very knowledgeable and has been very helpful. So far, they solved one of my problems, so it was very good.
Sergio
Thank you for reaching out to Anthem Tax Services for your tax issues. We understand how things can get a bit stressful when you are not familiar with how it all works.
We are here for you.
Thank you again for your trust in Anthem Tax Services.
Reviewed Oct. 3, 2019
I hired Anthem in August. They did some work for me and in late August, they told me that they had a result, and it would take a month or two to get everything to me, and it’s now October. I haven’t seen anything. I called them and they told me everything is fine, but I don’t have anything in writing from them telling me that it’s fine. They told me they produced result, yet they haven’t given me anything to demonstrate that. As far as I know, they haven’t even contacted the government. They said they have, but I haven’t got any proof of anything.
One of the things they touted in their marketing was, that it’s very important to move quickly, and that they would immediately get a copy of my transcripts and then evaluate it, and advise me of what they felt should be done. And they haven’t done it. I said, “Send me copies of what you sent them.” I gave them a bunch of information, and they haven’t sent me anything that they’ve sent. I’ve demanded specifically that they give me copies of their contact with the IRS, and they haven’t. Surely, they’ve sent them my material if they’ve settled the case already and I’ve got nothing from the IRS, nothing from Social Security and nothing from Anthem, except when I call them. And they were very prompt up until this week. I intend to start raising hell. I just sent them a scorcher, meaning an angry letter. I corresponded with them for a month trying to get some answers and I’m not getting them, and I’m disgusted. So, I’m threatening to turn them in.
There’s just so much corruption and so much theft. You don’t know who to trust and I trusted Joe, the rep I worked with. He was telling me about how he was gonna stay on top of it, and now, he’s not returning my calls. It looks like a fraud. It looks like a scam. I intend to contact the Attorney General and the State Bar of California. I just hope they haven’t ripped me off from my money. I gave them until tomorrow and if they don’t respond, their problems with me have just begun. But if they’ve done what they said, I’m prepared to praise them.
Reviewed Oct. 2, 2019
Right away, Anthem Tax Services made me feel like I was not the only one in the world with a problem. When they told me how they were gonna do this, I was very relieved. The enrollment process for the individual tax service was a little hard to understand at first but once I got going, it went really well. Their rep was excellent. He checked with me, sent me a lot of emails, let me know what was going on, and kept me up to date on things that were happening. Whenever he needed anything, he would always send me an email or call me, and we would get it done as quick as we could. It was good.
Christopher
Thank you for taken the time to review Anthem Tax Services. We appreciate you taking the time to do so. I am pleased to hear that we were able to make things better and less stressful for you. We understand how something like this can really carry a heavy weight on your shoulders so I am very pleased to know we were able to take some of the weight off for you.
Thank you again for trusting Anthem Tax Services with your tax needs.
Reviewed Sept. 30, 2019
Anthem helped file my taxes and help me deal with some back taxes. Their enrollment process was quick. The only thing I didn't really like was their reps didn't contact me as often as I would like to be. And they moved locations without even telling me. I couldn't get through on their old numbers so I had to look them up just to call them. They should have called me and told me at least. Also, the agent that I had before just quit so I had to talk to a bunch of different people but they moved faster from the other person that quit since they still had the same information. It worked out a bit better towards the end. I was just wondering what was going on because nobody called me. Their customer relations wasn't the worst but they could improve on it. I'm still on the process of completing their program. They're still working on trying to negotiate but they're finally getting it done. I just wish there would be more communications.
Todd, Thank you for taking the time to post your experience and sharing your feedback with us! We will use it to improve the way we communicate with our clients. Thank you and Best
Reviewed Sept. 27, 2019
Recently I found myself in a unfamiliar situation. I owed the IRS thousands of dollars. I was really lost. I called five different companies who advertised they could help. After talking with all of them I chose Anthem Tax Services. I had no prior experience with owing the IRS money so I had no experience with tax lawyers. It was a large leap of faith on my part to hire Anthem. They helped me understand my options and what they could do for me. Anthem negotiated on my behalf and saved me more than I thought was even possible. Every promise they made, they kept. I can't say enough good things about Anthem. They are both professional and personable. I always felt good I had them on my side.
Ken
Thank you for being a valued client and for giving us the opportunity to assist you with your IRS issues. We understand how it an be a very stressful time especially when you are dealing with the unknown.
Once again thank you for your trust and your business.
Reviewed Sept. 25, 2019
I did some online research into the matrix of organizations that handles tax debt and Anthem had a better consumer report history, on top of the fact that they were the longest standing firm that does that type of tax relief because they’ve been in business for a long time. Plus, they have amazing customer reviews and it was the largest company out of all of them. All in all, the online research that I did just made Anthem stand out. The service and the program that Anthem provided was great at the time but later on, I even felt better about my choice to go with them because I continuously got more advertisements from other companies that try to make me offers to settle the tax relief, and not a single one of them could even come close to what Anthem was able to do.
The program alleviated a lot of anxiety and stress that has caused myself and my wife over the amount of debt that I had accrued over ignoring my taxes for so long. It has been a couple of months now that we’ve made the payment. We were contacted by several different people later on after not hearing for a while from the original person handling my case and then eventually, the original manager ended up taking our case over, and she made sure that everything was gonna go according to plan. It was confusing for a couple of months because of the change in ownership of our case but when the manager took over, she went above and beyond to make sure that we got everything in on time and we were satisfied. So, she did a stellar job.
I wish there was more communication and updates though because regardless of the change in who was handling the case, when we would reach out, sometimes we wanna get a response back and it seemed to take a while to get a response back or repeated emails, or attempts to contact, to find out just the progress of everything. The end result was amazing and I couldn’t be happier but the process and the confusion of the change of ownership of our case was like an extra stress or almost for a moment. Still, my experience with Anthem exceeded my expectations.
Mr. Bostic, we appreciate you took the time to post your positive experience with Anthem Tax Services and we are happy to have been able to assist with resolving your tax matters.
Reviewed Sept. 23, 2019
If you read reviews about Anthem Tax Services most likely you are having tax problems like I used to have and know the feelings I had when thinking about the IRS. Heavy weight on heart and soul, sleepless nights, that uncomfortable feeling in the guts, racing heart, etc. However, all this is in the past now. I've contacted Anthem Tax Services and worked with Minji ** Attorney. What a wonderful, friendly, helpful person! The IRS claimed that my husband and I owed them ca. $25,000.00. I fought with them for many, many years without any success. I wrote them letters, they sent me computer generated replies.
After I've contacted Anthem Tax Services and worked with ** the IRS could not touch us until Anthem Tax Services sorted everything out with us and with the IRS. ** is an angel! She was on our case like a bulldog and I don't mean any disrespect when I say this. She fought the fight and she won. She did it! The good news came today, we don't have to pay the IRS a penny. Thank you so much, **! No more sleepless nights, no more weird feeling in the guts. It's over! I highly recommend this company. Their fee is fair, lower than other companies and they did a heck-of-a-good job. Can you say "Oooooh, I am soooo relieved!!!!"? Not yet? Because you are still fighting with the IRS? Hire Anthem Tax Services to do the fighting for you. They are professionals, they fight to win. Thanks again Minji **, Attorney for everything you have done for us! Words are not enough to express our gratitude!
Original Review: Sept. 20, 2019
I had a debt with the IRS and got Anthem Tax to help me since they appeared to have good reviews. I've been in communication with different people from there, and they all seemed professional and thorough. They keep good notes because every phone call I've had with them, they can refer back to those. They've done my tax returns and they have at least started my wife's tax payment, that is for one year, and they're now in the schedule of negotiation. I have a certain amount of faith that they're gonna do good for me.
Mr. Austin, thank you for taking the time to share your experience thus far. We are glad we can assist you with your tax matters and are here for you. If you have any questions along the way, please feel free to contact us at any time.
Reviewed Sept. 19, 2019
I owed a lot of back taxes, and I called some of the competitors and personally interviewed with the other companies. I felt like after talking to enough people that Anthem Tax Services made the most sense and also, because they were located in Southern Cal, I could’ve got to their location if I had to. I checked them out, I vetted them thoroughly. They seemed very reputable, they had good reviews, so I went with them.
Joseph, the guy who led me, gave me his cell number and told me to call him anytime. I’ve taken all the information from everybody I talked to, and then I tried to throw them a curve to see how they answered. He was thorough, answered all the questions, kinda enlightened me and explained to me thoroughly the different ways that they would potentially handle my case. Then, he figured out a proposal but the price was based on me kinda knowing the plan of attack and what to expect. He returned calls immediately, which was very comforting, and met his appointments on time. Joseph took our case and presented it to their on-staff lawyers, the term and price, and the plan of attack. Then there was another person that I dealt with from that point on. He and his assistant were very good and professional. So, we got a very favorable result from the IRS.
Working with Anthem has affected my life a lot. We were close to the point of things being on liens and after we signed up with them, we the power of attorney for them to talk to the IRS. They called immediately that first day, established who they were, what measures we were gonna take to meet our obligation. So, they gave us peace of mind that it was being handled, and that we weren’t gonna be subjected to abuse from the IRS.
Mr. Rosa, we are delighted you are pleased with your outcome of your case. Thank you for taking the time to provide your experience with us and the reasons you choose Anthem Tax Services.
Reviewed Sept. 16, 2019
I was getting notices from the IRS, and I ended up with Anthem after going on the Better Business Bureau website and taking the recommendation of the highest-rated tax relief. I also went by the feedback from other customers, and Anthem was there with minimal consumer complaints. I worked with Roger and we usually communicated through email and phone calls if necessary. They guided us along the way and they were very flexible as far as payment was concerned. My husband was having a wage garnishment at that time, and they were very accommodating if we had to miss a payment, putting it off for a couple of weeks or a month. They were able to negotiate with the IRS for a more reasonable payment, a reduction in how much we owe, and to consolidate my husband and I’s debt into one payment. I’m only into the second month of payment with the IRS and we’ve already paid Anthem off.
Gina, thank you for your informative review of your experience. We are delighted you are happy with the outcome and pleased to have worked with you.
Reviewed Sept. 10, 2019
I had an issue with back taxes, and having read the reviews online, I decided to work with Anthem. I was originally assigned two individuals, then after I explained what I needed, the guy walked me through what services they provided and how much it would cost. But before anything happened, I was assigned two more individuals, and the second two were amazing. They got a resolution six weeks after they were assigned to me. They were Johnny-on-the-spot. They did what they did very well and efficiently. They also kept me in the loop. If I had an issue, I would go back to Anthem Tax and I would try my best to find the lady that I worked with the second time. I highly recommend them. Working with them has made my life a lot better and has taken a load off my mind.
Mr. Durant, thank you for taking the time to express your experience with Anthem Tax Services. We do have a staff of knowledgeable people and were happy to assist you in resolving your tax matters.
Reviewed Sept. 8, 2019
These guys saved me over 50,000 in back taxes. It took some time and money but it was well worth it. They kept me updated on the progress and always got back to me when I had questions. If you are behind in your taxes call these guys. They will take good care of you????
Stephanie
Thank you for the positive review. So glad to hear you were satisfied with the service we provided which resulting in a positive resolution on your case.
Reviewed Sept. 6, 2019
I called Anthem Tax Services up and talked to one of their salespeople. I got their accounting services, and they were good. However, I had issues at first because there was a lot of turnover. I kept getting handed off to different people. It wasn't a knowledge problem though, it was just lack of response. But it seems to be a lot less now and I've completed the program.
Mr. Barrows, all feedback is important to us and we appreciate the time you took to tell us about your Anthem Tax Services experience. We are happy we were able to assist you with resolving your tax matter.
Reviewed Sept. 4, 2019
I have been experiencing a downward spiral since 2014, when I was diagnosed with cancer followed by the loss of employment. Not knowing where to turn when it became impossible to pay taxes due to fluctuations in income, I searched for a company rated high by its reviewers. You can be certain you made the right choice after just the initial contact with Anthem Tax Services. They have been extremely helpful.
Suzanne, thank you for taking the time to provide us with your experience with Anthem Tax Services. We are so glad you picked us to assist with your tax matters, thank you.
Reviewed Aug. 27, 2019
I went with Anthem because of representations that their agent had made to me on the telephone about their service. I got them for my business and individual taxes. During enrollment, they sent me a contract, I signed it and they had somebody call me to get additional information. Their program is finally completed and I have an agreement with the Internal Revenue Service. However, I don't think that they did all the things that I was told they would do. I have no record and I received no response to my questions about that. They were hard to get in touch with, and I understand that it takes a day to get back to somebody, but I don't understand the gap in time that it took for them to return my calls. I also don't understand why they never did a complete review of my tax liability.
What they did, I could have done because as far as I'm concerned, they didn't do anything. I'm paying the tax bill now and I have no reduction. I don't know if I was even entitled to a reduction. The one reduction that I did get was because of something I brought to the Internal Revenue Service's attention, not anything that Anthem Tax did. As far as I'm concerned, I could have saved the $5,000 and just applied that towards my tax. I would have been better off doing that. They also mentioned that if I was not satisfied, they would give me a refund. When I call for a refund, I'm put on hold, nobody comes to the phone or I'm transferred to somebody else.
Hello Theresa, All feedback is important to us and we appreciate the time you took to tell us about your Anthem Tax Services experience. We strive to provide excellent customer service, and regret the experience you’ve had. We’ll schedule someone from our customer service team to contact you to form a solution.
Reviewed Aug. 17, 2019
Anthem was able to put me on the best possible solution for my tax issue. Once we got started it only took a short time and they got me all set. It was simple and easy. I was skeptical at first but I was assured this was the best solution and when I received my letter from the IRS I knew this was the right choice.
Great feedback, JC! We genuinely appreciate it and we’re glad to hear that you’re happy with resolution of your case!
Reviewed Aug. 15, 2019
I had some back taxes that I needed to resolve. I did some research and Anthem Tax came highly recommended. I called them and they sounded like a good fit. Their process was very quick, efficient and comfortable. We have completed it very satisfactorily since then. The rep we had, Brandy, was an excellent person to work with. She was very professional and thorough. She was easy to reach when we needed. We really had a very positive experience with Anthem overall. They have made a nightmare into a relief.
Adeline, what wonderful feedback. We thank you for taking the time out of your day to share your experience with Anthem Tax Services. It was out pleasure to assist you in your time of need.
Reviewed Aug. 12, 2019
I would like to thank the staff at Anthem Tax Service. Through no one’s fault but mine, I became very delinquent in filing my taxes for several years. Knowing that the issue wouldn’t simply go away I made the decision to contact someone for help! I luckily came across Anthem by chance online and was connected with Sean **. We are early in the process of resolving my debt but Sean has been amazing in just the few days it’s been going on. Instead of casting shame he made me feel that he’s truly in this with me. Thank you Sean and all the staff at Anthem services that are clearly working diligently to resolve my issue.
William, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience. We are passionate about the services we provide and are dedicated to providing each client with top-notch customer service.
Reviewed Aug. 12, 2019
My experience with Anthem was great. I had a tax issue with the IRS that needed to be resolved and they had some good reviews online, and so that’s who I went with. The enrollment process was a simple phone call, and I talked to a gentleman named Mark, and had a good conversation with him, and then got led to my actual case attorney where I worked directly with to resolve the problem.
There were times though where I had to try and phone the same person five times a day and kinda kept record of it. It was like over and over. And some emails weren’t responded to. Some phone calls weren’t returned as well. If I were to name one thing that I wish could have been a little bit differently, obviously, the responsiveness to calls or emails. But I'm not one to be picky. Everyone did great and I'm completely satisfied. I was very happy all around with the folks that I worked with and I felt like it was a very smooth process. The resolution that we had in mind was met. And so after some sort of battle, we were able to come up with a resolution with the IRS. And so, I'm in a position now where I consider it resolved. And that’s the important part.
Hello Joshua,
What great feedback. We are so happy to hear that you are satisfied with the outcome of your case. Please feel free to reach out to us if you have any questions or concerns in the future. We are always happy to help.
Reviewed Aug. 8, 2019
I started working with David ** at Anthem Tax Services (ATS) earlier this year. I owe around $11,000 in IRS taxes and ATS helped me get my taxes cleared. I am so happy and relieved to have this tax burden off my shoulders. Also, ATS was much cheaper than other tax relief services. I have already referred a client of mine to them and I will send everyone that needs help with their tax debt to Anthem Tax Services.
Great feedback, Gloria! We genuinely appreciate it and we're glad to hear that you're happy with the settlement of your case!
Reviewed Aug. 6, 2019
My experience with Anthem Tax Services was excellent. From the moment I reached out to Anthem I received exceptional customer services. Their team of professionals (yes professionals) made me feel like they would take care of everything and they did. My representative Adam ** was extremely knowledgeable, and courteous. I never had to chase after him for questions or responses. He made me feel like I was the only client. Everything he said he would do, he did. This was the kind of personal service we all would like to receive, but unfortunately more than not don’t. I gladly recommend Anthem Tax Services and Adam ** if you are looking for someone to help you in dealing with the IRS. I did and it was the best thing I did.
Ron
Great feedback, Ronald! We genuinely appreciate it and we’re glad to hear that you’re happy with your Anthem Tax Services experience.
Original Review: Aug. 6, 2019
Back in 2015, I was an independent contractor and I filed and had back taxes that came back. Anthem ended up helping me get that on hold, and then I could pay it back when I could. I had heard a lot of good things about them, like they were very thorough and fairly timely. I started in December, but then finished up within the last three weeks. My situation wasn’t something that I wanted to have dragged out, and it was fairly quick. The enrollment was a little pushy, but I understand that it’s business and I sought them out, and I get the pressure in terms of wanting to get something started and going. Roger was friendly and everything ended up fine, but he could be a little aloof. When I contacted customer service regarding that though, everything resolved itself. I felt like it was being handled and I just wasn’t sitting on it, and there was some forward action going on.
Hello Candace, Thank you for your feedback. We value the time you have taken to share your experience with others. It has been our pleasure assisting you in resolving your case.
Reviewed Aug. 1, 2019
I've very satisfied with Anthem Tax. Everybody there was very helpful. They weren't condescending in any way. I went for individual service and the process I went through was pretty easy. I dealt with David and Keisha and they were very easy to work with. Going with Anthem has absolutely helped me.
Gloria, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience. We aim to provide the best possible resolution for each client!
Reviewed July 31, 2019
I have been working with Arin from Anthem Tax Services to clear my debt of approximately $30k. This, as you can imagine or already know, will haunt your every waking moment. It wakes you in the middle of the night in a cold sweat. Not good. I am at the finish line I believe and would like to thank Arin for keeping me calm when I am very nervous about my situation. If you need this type service request Arin. He will take care of you!
Hello Terri, What wonderful feedback. We thank you for taking the time out to share your Anthem Tax Services experience with others.
Reviewed July 25, 2019
Everything went awesome with Anthem. They take your tax problems personally being that you feel like you've got a friend that's taking care of you. They're a great company. One of the associates, Josh, is outstanding in how he professionally guides me through my tax issues and how they would get solved. The plan that he puts together truly comes full circle.
Jerry, Thank you for sharing such kind words. Your feedback is very important to us. We appreciate you for taking the time to share your Anthem Tax Services experience with others.
Reviewed July 23, 2019
My experience with Anthem Tax Services was excellent. They were very user-friendly and their staff was amazing. I thought about going with the bigger tax service I know, but they did not meet my needs. They did not work with me and said that they wanted this much to handle this and this. I spent some money with them, but to resolve my problem, it would cost a lot more than I paid Anthem.
From the beginning, Anthem walked me step-by-step through everything. Plus, they set up a reasonable payment plan, which was the biggest thing. They really worked with me and was able to get a plan together that worked for me and my budget. Moreover, their customer service is outstanding. My case officer is always checking up and keeping me updated. I'm so happy with Anthem's service. They're a smaller company, but they have the customer service and they work with customers a lot better than a larger conglomerate. I've recommended them to a couple of people.
We appreciate your feedback, Oscar! We aim to provide the highest level of customer service for our clients!
Reviewed July 22, 2019
A couple of years ago, a $17,000 lien made me seek services from Anthem Tax Services. I talked to Josh on the phone and liked him. He was great. The honesty of our interactions was the most important. What he said was what happened and that’s pretty unusual in LA. Plus, it only took a couple of months and my lien was gone. It's been really good and I’ve told everybody about Anthem. I've referred a lot of people to them.
Thank you, Robert! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to assist you with the lien removal you needed.
Reviewed July 21, 2019
A Google search led us to Anthem Tax Services. I owed some money to the IRS, and it was considerable amount that I needed help with. They had guaranteed that they were gonna take care of it and if they weren't gonna take care of it, I would've gotten a refund. That was what was advertised on their site. I finished the program. They were very nice and they were on the spot. At the end I told them they really did a great a job. And the guy's reaction was like, "Yup," it wasn't like he was overly surprised. It was business as usual for them, and they know what they’re doing. The guy in particular don't seem like anybody really complained to them any kind of way. There were no missteps, nor fumbling. They told me what they needed from me and they set out to what I needed them to do. They can't fix your whole world, but in the aspect that they were hired to do, they did their job.
Thank you, Warren! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the tax relief you needed.
Original Review: July 18, 2019
Anthem seemed like they have a lot of experience and the best plan of action. They reach out and have the opportunity to really go into detail about the issues and break it down. They were able to interface for me through the process. They were also able to get things lined up and discuss the issue on my behalf with the IRS, and they were able to offer me some alternative things to look at in ways to be creative to deal with the situation. The reps were very knowledgeable, to-the-point, didn’t beat around the bush and was able to get back to me when they said they would. They were accessible when they said they would be accessible, stayed on top of things, and were able to expedite a resolution to the issue. It got the monkey off my back so it has impacted my life in a better way moving forward and getting the situation resolved quickly. I was totally satisfied.
Great feedback, William! We genuinely appreciate it and we’re glad that we were given the opportunity to assist you in this process!
Reviewed July 17, 2019
Anthem Tax Services have good reviews compared to other companies. I went with them and their rep kept in touch with me right away. They addressed my concerns and questions very well. The program that Anthem Tax Services provided me was really good and working with them made my life easier. I would recommend them.
Thank you, Joshua! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the peace of mind that you needed.
Reviewed July 16, 2019
I was selling a house to an attorney and he told me there were numerous judgments against my piece of property. He sent some clerk to an office in Virginia Beach to check things out but he didn’t know what he was doing because he’s a criminal attorney. I didn’t trust any of the tax attorneys in my area so, I looked online and I read the review and I liked what I read, so I called Anthem Tax Services.
Once I talked to the rep, I decided he was the man I wanted to have. We talked for 20 minutes that day and I told him that I was very concerned about this guy. He immediately got on it and his paralegal was wonderful. She returned my call every time I left a message. She called me three times and asked why I was doing it, and said that the IRS had nothing against me. I said I was told I had anywhere from 40 to 80 things against me dating back 30 years. Nothing was newer than 10 years and it clearly stated in IRS laws that if they don’t do something in 10 years, it goes away. So, anything that had been against me had gone away but it cost me $10,000 to get the rep from Anthem to search this out.
I was livid with the attorney. I have not closed on the house yet and he has about a week. At that point, he loses the option of buying that house. He was gonna lose $45,000 on a house that’s worth 440 and this was what he has paid over five years. He came up with a new contract that was in his brother’s name, his name, and my name, but his brother never signed the contract so that makes it null and void. Also, they gave me a check not made out to me. He has given me checks many times under my name, so he did that knowing that it was wrong. Then, he gave me a deposit check that clearly states on it, “Do not deposit this check under any circumstances.” With the help of the rep from Anthem, I got through this. He did what he was supposed to and Anthem could not have been better. I have paid Anthem in full and I’m done with the process. Working with them gave me peace of mind.
William
We are so glad we were given the opportunity to assist you with your concerns.Thank you for trusting Anthem Tax Services.
Reviewed July 15, 2019
Anthem Tax Services was right at number two on the internet. I also read a bunch of reviews. They had handled a lot of people in Texas, everybody seemed to be satisfied. And they didn't wanna bunch of money upfront. They had a set price. I called them and talked to David. He said, "Let me look into your stuff." He got back to me in about a week, said they could help me. He gave me a set price and stayed with what they said, got the job done, did a good job, other than the fact the government made it harder because of the government shutdown. I would have had it settled sooner, but nobody could control that. And did me a great job, and I'm more than satisfied.
The communication with David was really good. The fact that they hadn't said, "you need to send in a bunch of money before we do anything." But they said, "Let me look at your program and see what I can do for you, and then we'll give you an idea." And the guarantee was really nice. He said, "If I can't help you, I'll give all your money back." That was a real plus. He also said if they couldn't get something done for me, they wouldn't charge me. They'd refund my money. And it's hard to beat a deal like that.
We appreciate your feedback, James! We aim to provide the highest level of customer service to each and every client.
Reviewed July 11, 2019
Anthem Tax Services offered a solution to a problem. They took my credit card debt and managed to reduce some of it, and they got it all paid off. Enrolling with them was easy. We set up what we said we were gonna do and we got it done. I was comfortable working with them. If I had concerns, they helped me resolve them effectively. They did what they said they would do and got rid of those credit card debts. At this point, the process is completed. Working with them took care of a problem and gave relief.
James, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience. We aim to provide the best experience for each customer!
Reviewed July 10, 2019
Anthem Tax Services is representing us with the IRS. We felt that the IRS had acted unfairly and had deceived us. They have encouraged us not to use anybody and they didn't honor their word on some situation. I reached out to Anthem Tax Services and what they said was very assuring. They listened to the situation and based on that, they felt that there was definitely something that could be done.
Enrolling with Anthem was fairly easy. And once we were enrolled, they picked it up and ran with it. We had been told that we had a successful solution. We've also signed all the documents and we're waiting on the IRS to react. I've talked with the officer several times and they assured me that they were behind and it just takes some time and that he will be forthcoming. Anthem's reps were very understanding. They got back to us and responded in our questions and correspondence. I'm very pleased.
Robert, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience.
Reviewed July 8, 2019
Very informative and put my mind at ease after speaking on the phone. David did help work with me by payment arrangements to pay the fee. Helped me put paying IRS off until I get my financial status better. Would definitely recommend Anthem.
Great feedback, Carey! We genuinely appreciate it and we’re glad to hear that you’re happy with the outcome of your case!
Reviewed July 4, 2019
The IRS took money out of my wife's account, so I had to get somebody to help me. I went to Clark Howard's website, and he had Anthem rated number one. They stopped the charge on my wife's savings account and they got the IRS to quit taking money out of my social security, so I'm way ahead of the game. I got the IRS off my back, so that's great. I worked with Daniel at Anthem and he was very good. He was very calm, very reassuring, and easygoing. He took care of everything. I've got a non-collectible status and we're gonna keep it that way.
Great feedback, William! We genuinely appreciate it and we’re glad to hear that you’re happy with the resolution to your case!
Reviewed July 2, 2019
I felt like they took advantage of me when I was already in financial peril with the IRS. They charged me 4k to file my unfiled taxes and then another 8k to negotiate with the IRS - in addition I had to pay the 8k (or at least sign up to pay it) before they ever told me what I was going to get - or how much I would end up owing the IRS. So now, I owe the IRS and Anthem Tax Services.
We’re sorry to hear about your recent experience with Anthem Tax Services! We value your feedback and the chance to resolve any issues that our customers may have.
Reviewed July 2, 2019
I looked into a rent-to-own home and they told me to do the Anthem Tax Service to help my credit. If I had known what Anthem was gonna charge me, I could have paid the taxes with that. It ended up being ridiculous and so, I still haven’t got my taxes paid. They originally told me it was $1,000 but it ended up being $1,800. I wish I had that amount to pay on this when they told me that they could get this taken care of. This was a couple of years ago and they kept telling me that they would do my next year free. I had to call them several times and they wouldn’t return my calls. The customer service wasn’t good at all and I still owe $4,000.
Velda- after looking at your case recently...you only had hired us to file your missing tax returns for 2013-2016. We weren't hired for any other services but to file your returns. It also shows that on the service agreement you had signed with us.
We had filed your missing returns and we were not hired for any resolution with the IRS. What you had hired us to do...we had completed.
If you have any questions please reach out to us at 888-548-0478.
Thanks-Anthem Tax Services
Reviewed July 1, 2019
The team is dedicated and brings a level of sincerity and understanding that was deeply appreciated! Dealing with any tax situation is stressful and Anthem went above and beyond to work through this with us.
Great feedback, Andrea! We genuinely appreciate it and we’re glad to hear that you’re happy with your Anthem Tax Services experience!
Reviewed June 29, 2019
Well my experience was long and tedious I’m sure it was the best that could be expected given the circumstance. My Federal tax debt was over $20,000 and we settled for 700. The people working my case were friendly, diligent and respectful of my frustration.
Great feedback, Les! We genuinely appreciate it and we’re glad to hear that you’re happy with the outcome of your case!
Reviewed June 29, 2019
So happy I found Anthem Tax services! This is my second year going with them and my consultant Josh is fantastic. They have definitely put my stress at ease when it comes to tax season. I would highly recommend them to my friends and family!
Natalie, Thank you for taking the time to share your Anthem Tax Services experience with others.
Reviewed June 28, 2019
We settled our case with IRS, and we mailed Anthem our check. They cashed it on February 20th, and it’s been more than 120 days and we haven't received anything. I’ve been calling Roger for questions and information, and he never returns my call. I have to leave him 10 messages until somebody contacts me back. Otherwise, they handled our case very well and I will recommend them to anybody.
Many thanks for the feedback, Yasir! We’re pleased to hear you’re satisfied with Anthem Tax Services. We’d love to hear more about what we can do to make this a five-star experience.
Reviewed June 24, 2019
Anthem did a better job than the other tax service that I was with. Back then I felt like I was getting ripped off and Anthem's team helped me out with everything. I enrolled and got an individual tax preparation service from them. It was really messed up on my part 'cause some of those years I didn't file then I didn't file so they had to go through my taxes for me from way back. Still, they got it done for me. Also, I bought a house last year, and there was some kind of paperwork I needed from the IRS. I had a hard time getting through. I called Anthem and they handled it for me. Since working with them, I've been staying on top of my taxes a lot better than I was. Overall, Anthem did everything they said they were gonna do. They were upfront with me about what they couldn't do.
Richard, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience. We aim to provide the highest level of service to each client!
Reviewed June 23, 2019
An absolute idiot attorney didn’t know what he was doing, and he had somebody look up my record and said that I had 30 judgments against me. The attorney said that there must be some kind of mistake and I told him it was on his end. It cost me $10,000 to use Anthem to prove I didn’t have anything. I’ve lived here in Virginia Beach all my life and I didn’t trust anybody. I wasn’t happy with the alternatives here and I went online. Lo and behold, I saw Anthem. I called and I enjoyed talking with the rep. I figured he would help me and he sure did. He was a wonderful person and his staff were terrific. I had them do an individual tax preparation and checking to see if I owed the IRS anything, which I didn’t. They kept calling and asking why I was having them do it. I told them that the attorney said I needed to. He couldn’t close on a house that I was selling because I had all these things against it.
Vanessa, the Anthem tax specialist, was terrific and I loved her. She always got back to me within a day, which was not unreasonable. She always knew exactly what I needed to do. Anthem did exactly what they were supposed to in a very timely manner and I couldn’t ask for anything better. If I used an attorney in my own area, I couldn’t have had anybody doing better than what Anthem did. I’ve completed the program with them but I misunderstood exactly how much I owed or what the deal was and I still owe them $4,000. I paid them $6,000. I have no qualms over that and it’s over with, that’s all I care about.
William, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience.
Reviewed June 22, 2019
Anthem was the first one I chose and I developed a good relationship with Josh over there. They worked together to handle my stuff quickly and efficiently. I owed almost $20,000 in taxes from selling some land and stuff that I hadn't paid going through a divorce. So, I got audited and I ended up paying their fee plus $100 to the IRS. It was a two-year probation plan with the IRS and those I filed on time. I never had to pay that back. Anthem's process was easy. I gave them my information then I paid the fee and they handled everything from there. Right now, I have been trying to get some returns from last year and Josh is still helping me with that even though my deal with them was already done and over with. He’s been capable of handling everything I needed, always gets back to me in a timely manner, and handles my business. All in all, I was very satisfied with my experience with Anthem.
Joshua, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience. We aim to provide the highest level of services to each client.
Reviewed June 21, 2019
My wife forgot to put money aside for her 1099 and our tax bill came to like six grand. Right around tax time I spoke to Alex who was phenomenal. He laid everything out and would call on weekends. He was very professional, very friendly, very helpful and supportive. He’s really been a godsend for us. He got us involved with a lady and everything was transferred to a power of attorney. We’re still waiting for our liability. I haven't heard anything about that yet and it's been 3 or 4 weeks so I don’t know where we’re at. I would like a little bit more communication. We got spoiled with Alex and all of a sudden, it just dropped off. After the initial process, a little bit more follow-up or contact would be great so I'm not worried about where I'm at. But I would recommend Alex and Anthem Tax Services to anybody and everybody, and I already have.
James, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience.
Original Review: June 20, 2019
Updated on 7/31/2019: The team at Anthem Tax Services have responded positively to my grievances and proceeded to work on the issues that I experienced which I reported about them here. I understand now that the frustrations that I experienced were not due to their inability to perform the tasks, as they promised, on my behalf but it's due to some understandable circumstances. With my input of some missing information I am very hopeful that now they are doing their best to help me reach a positive resolution on my case.
Original Review: I’m very disappointed with Anthem Tax. They do not respond to any of my calls. I left messages, and I texted them. I emailed a letter that I received from the IRS regarding the case that they’re working on for me, and I heard nothing back. I don’t know why they don’t respond. I called three different people that I spoke with in the past from Anthem Tax, and nothing. I started with them six months ago and it's supposed to be ending, but I don’t know what the status is. In the meantime, I don’t know how to respond to the letter that I’ve received from the IRS. Anthem Tax doesn’t seem to care at all. It surprised me because prior to this, I thought everything was going okay.
Hello Mordechai, We want to thank you for allowing us to regain and build your trust. We pride ourselves on our outstanding commitment to our clients and hope to ultimately exceed your expectations in the future.
Reviewed June 18, 2019
My husband has a tax problem but we can't afford to pay because of some financial hardship. We had so many deaths in our family last year and then my husband is also not in a good medical condition. That's why I needed help to do the IRS. I spoke with Joshua at Anthem and he helped me. He is very good. He explained everything to me in detail. He is also very honest. He would tell me if he can help me or not. I would highly recommend Anthem because they are being so fair with people who needs help and the processing is so fast. They worked with me, in terms of what I needed to submit, and they tried to negotiate it and submit. Nothing is final but it's on the IRS' hand now. They have received it and they're gonna review it. It helps me not to worry much, not like when you don't know what to do. Hopefully, everything will turn out okay.
Thank you, Grace! We appreciate the time you spent to share your feedback!
Reviewed June 13, 2019
I had some old back tax issues. I made some phone calls to a few different tax services companies and the people that I spoke with at Anthem were very helpful, and courteous, and they seemed much more concerned about my actual issues, as opposed to just getting a sale. And I felt like I wasn’t just a statistic. I spoke directly with Jake and he was great. He was very clear about what was gonna happen. The paperwork was sent to me right away, and it took me a couple of days to get everything back to them. Then I was able to get everything really quickly. Now, everything is resolved. It was a great experience with Anthem Tax Services.
We appreciate your feedback, Debbie! We aim to provide the highest level of service for our clients!
Reviewed June 12, 2019
I did some research online as to which was the best company and I was extremely leery because I’ve heard of people who have had not gotten great results with this particular thing. The enrollment process with Anthem Tax Services was extremely smooth. At the time, I worked in an office and all the paperwork had to be emailed to them. They sent out a checklist of everything that they wanted. I started off with a guy named Charlie and then I went to the attorney’s assistant. Then from there, once the case was handled, I spoke directly with the attorney twice. She kept me up-to-date on where my case was going.
I thought I only owed $26,000 in taxes and had been paying $528 a month and it was choking me. By going through Anthem, I found out that I actually owed $44,000. I got my taxes done for 2018, which ended up being $19,000. I had already been with Anthem then. They caught me and wanted to charge me a little bit more money and now, they gotta do a year that wasn’t included in my original plan with them. But when I spoke to the attorney and explained my situation, that I had already borrowed money to be able to do this, she did 2018 for free and put it in the plan. And I got $64,000 in taxes that are in non-collectible status, which is really a great thing right now.
My boss died. I worked there for 16 years and have never been unemployed in my life. Because of my unemployment, the attorney was able to get the taxes set to a non-collectible status, but I was prepared to make payments on it. I had a wonderful experience with Anthem Tax Services and I’m done with the program right now as long as I don’t start making a whole lot of money. But the attorney told me that I will continue to be a client and that they would keep my case in a paused status. If for any reason I get another job and the IRS comes back for me, I could reopen my case at any time.
Darcell, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience.
Reviewed June 11, 2019
Over the years, I owed money and every time I paid my tax return, it was all going into federal tax. But even with that, my taxes were increasing. Then after I had 6,000, I received a bad letter from the IRS. I contacted a guy from Anthem Tax Services and he helped me out with everything. Right now, I'm paying monthly and he is resolving the problem. I would recommend Anthem.
We appreciate your feedback, Dirk! We aim to provide the best experience for our clients!
Reviewed June 10, 2019
We were looking to do an offer in compromise and we found Anthem. We looked at ratings and the typical reviews, and made a gut decision to go with them. They were also close. They were just 40 minutes north of us. The process took longer than we thought. But it was easy. The rep we worked with was friendly, very knowledgeable, responsive and helpful. He took care of things when he said he was going to and they were able to get rid of $50,000 of back taxes. We settled for like $100 which is a pretty good deal. I got rid of a lot of debt and now, I don't have to pay back. So that's a big impact of working with Anthem. I would give them a positive recommendation. The experience was great.
Reviewed June 9, 2019
Anthem was closest to me and that was why I chose to work with them. Enrolling was real easy too. I talked to them over the phone and sent them the documents that I had from the IRS. That was it. At this point, they had set up a payment plan with the IRS until they can get the offer in compromise done.
Thank you, Brett! We appreciate the time you spent to share your feedback!
Reviewed June 8, 2019
Anthem's services and staff were good. I worked with Minji and I was impressed with the professionalism I was shown. Working with Anthem has been a positive experience for me. I chose them since the prices that they offered were competitive with the other companies and their reviews were all good. Enrolling and interviewing with them happened in about a week's timeframe. Working with them has been for the better. I have a better credit score now and the huge thing is not owing federal or state taxes anymore for all those years. It’s like a heavy truck lifted off my shoulders.
Gregory, Thank you for taking the time to share your Anthem Tax Services experience with others. We’re ecstatic to her that you are happy with the resolution of your case!
Reviewed June 7, 2019
I had a past employer do some fraudulence on my tax forms. Anthem Tax redid my taxes for that year though, and they got the fraud taken out. I owed the IRS around 10 grand because my previous company said they paid me a whole bunch of money they had never paid me. But the Anthem Tax rep took good care of me. He filed the two past years for me and got me all the money back. I regularly go to H&R Block before to file my taxes. This was my first time having to use a tax attorney like that, and it was excellent.
As soon as I hired Anthem Tax, I knew I was in good hands. The rep explained everything to me. He made it real easy to do. He sent me the documents, and told me where to sign. They told me it might take six months to get the money back. You had to have patience to deal with it, but it was actually surprisingly fast. I got my money back in about three months.
Great feedback, Christopher! We genuinely appreciate it and we’re glad to hear that you’re happy with the service you received from Anthem Tax Services!
Reviewed May 8, 2019
Anthem Tax Services has helped me in a huge way. I had not filed for a few years. With 3-4 sources of income, things had became a nightmare. They helped me with grade-A customer service and professionalism to organize and prepare everything. Thanks to them I feel as stress free as can be! Special thanks to Josh and Shannon! I will be doing business with them until retirement.
Edwin, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience. We aim to provide the highest level of service for each client!
Reviewed April 29, 2019
I was at a truck stop right on the Louisiana-Texas border and saw an Anthem Tax Services brochure. It was about tax time and I figured since they were in a truck stop and advertising in a truck stop, they might be proficient in the certain tax advantages that truckers get. I called them and then went from there. But it did not go well.
I talked to a guy named Ben and he explained to me what they did. It was pretty straightforward because I wasn’t itemizing. He got all my information and I paid him $350 in advance. I waited for a week or two and I got some numbers back from them. All the numbers didn’t add up though and he didn’t even enter my income correctly. He even admitted that part and I tried to fix it as far as putting the price of income in, but he told me that I was trying to commit fraud because I was trying to use the transportation worker's per diem credit. It was $53 a day for every day that you're going 100 miles away from home and I had gone hundreds of miles from home. I'll never get over it. I've never been so mad at somebody I didn’t know.
I asked for a refund and he said he would send it to me and that he would send it to the accounting to see what went wrong. He also asked me if I ever got my $350 back or got it amended like a real tax refund. I took went to my grandfather's doctor's CPA. It cost $200, but he did it all correctly and had my credit in there. I got the refunds within two weeks.
Hi Louie, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you had with Anthem Tax Services. We’ll schedule someone from our customer service team to contact you to form a solution.
Reviewed April 28, 2019
I called Anthem and they said that they would be able to help me. So, I responded back to them. But my experience in communicating with their reps was poor because they didn't get back to me and I feel like I didn't get anything for my money. I paid $3,500 and right after I did that, I got a response from the IRS, which I had contacted directly and they approved me for a payment program. Anthem said that they would be able to help me with penalties and interest that I was being charged but to this day, I haven't heard of a single thing back and I haven't got a dime of anything reduced.
I was looking up their information the other day to give them a call because I paid their fee pretty much in full and I wanted to find out what, if anything, they were planning on doing with the taxes, penalties and interest that I was charged. I wanted to originally cancel our contract, but it was within two days of contacting them that I got this thing back from the IRS. And Anthem assured me that I would be getting more of a refund back on my taxes and penalties than what I paid in. So, I thought it would be beneficial for me to continue forward.
I've communicated with Anthem's reps about six times so far and I was comfortable speaking with them through the process. But the service was non-existent.I'm in the customer business and if I treated my customers like that, I wouldn't have repeat customers ever or customers that stayed. And if there's somebody else that's out there that's on the fence, I wanna give them a heads up that they have to do their due diligence before they step forward because Anthem's service may not be everything they say it is.
Reviewed April 27, 2019
I had a good experience with Anthem Tax Services. It was very easy to get set up with them and working with them has impacted my life a lot.
David
Thank you for the review and thank you for trusting Anthem Tax Services with your tax needs. We appreciate you giving us the opportunity to help you in your time of need.
Reviewed April 26, 2019
I needed to reduce my taxes so I looked at online ratings of tax companies and decided to go with Anthem Tax Services. They said they would speak and negotiate on my behalf. When I signed up, I spoke to someone that filled me on the program. And once I paid my money, I started dealing with Brandi. She gathered the information initially, but I haven’t heard from her since. Anthem Tax Services got me a reduced amount and I’m now on a manageable payment plan which I appreciate but I’ve never gotten anything in writing. It was just poor communication. As of now, I don’t know what’s going on. Dealing with Anthem Tax Services was helpful, but for the amount of money that I paid, I expected some communication and feedback particularly from sending emails. However, I didn’t get a response back which was very frustrating.
Reviewed April 25, 2019
I needed help with my taxes and my friend referred Anthem Tax Services to me. Their reps were very much professional, courteous and helped me with everything. I did an individual tax preparation through them. Robert, one of the tax specialists, was very helpful. They were very understanding and I would recommend them if anyone else needs them.
Monica, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience. We aim to provide the highest level of service to each client!
Reviewed April 24, 2019
I don’t do taxes myself so I needed someone to do taxes and I am satisfied with Anthem Tax Services. They were the first company that reached out to me. I didn’t know a lot about them but they gave me the information I was looking for. Also, when I talked to them, they said they service my area even though it is far unlike the other company that does not service my area. I signed up with Anthem online and then one of the attorneys called me and explained the program and it went on from there. They answered the questions I needed to hear and reached out to me. They are filing my taxes. In fact, I signed a power of attorney to retain for a few years and they will be watching and making sure that my taxes are correct. I was also being questioned about my home-based business at that time and I just filed it with them. I think that tax is for eight years so I wanted to get that completed although it seemed like I was like going in unended circles.
I worked with Jake and he was able to say that he could get me on the right track and explained to me how their program worked. I owed the IRS in back taxes and I have a long-time history with paying. I have been trying to get over and finish paying them. But, it just seems like I can never get to that point because of the way I am penalized. However, Anthem’s cost could improve. When I first signed up, it was a little more than I expected and it kinda hurt. But so far, their program has been good. They gave me coaching and told me what I needed to do, just like the other person who filed my taxes prior, too. Moreover, they understand the home-based business deductions.
Great feedback, Marva! We genuinely appreciate it and we’re glad to hear that you’re happy with your Anthem Tax Service experience!
Reviewed April 23, 2019
Anthem's reviews made me get their services. The enrollment process was easy and since working with them, I haven't been as stressed out about trying to take care of my issue. They were able to do what I couldn't do in the past five years with the IRS. They got a hold of them, gave me an honest answer, and got me on a payment plan. Now my program is almost completed and I only have a few back-to-back updates and such left.
Richard, Thank you for taking the time to share your Anthem Tax Services experience with others. We’re happy that you’re satisfied with steps taken on your case.
Reviewed April 22, 2019
My husband worked for a company and it was a self-employment deal. But it wasn’t all it made out to be and it cost us about $12,000 in cash. I researched online and after talking to a few different places, we went with Anthem Tax Services. I communicated with David who was good at his job and he did all that he thought he could do. But there wasn’t really much except for that we had to come to a settlement to pay our taxes. We were in constant communication with Anthem and they always took my calls. They knew what they were doing as far as the law and everybody that I spoke with was kind and knowledgeable. David was on the phone with the IRS every day, trying to do something best, and I wish the amount due could have been lower but he got us the smallest possible payment that he could. I’d recommend this company to anybody.
Thank you, Diana! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the tax relief services you needed.
Original Review: April 21, 2019
I had to pay what I owed the IRS. I went through a couple of different companies and I wasn’t satisfied with them. I ended up with Anthem Tax Services. I told their rep what my problem was and I was told that they were gonna save me. I thought we were gonna save money but we didn’t and it was a hocus pocus. I owed 49,000 but they told me it was supposed to be $10,000. I could have gone through the IRS on my own and did the same thing but I had to pay a fee of $3,800 which could have paid my balance off. Anthem’s reps kept on telling me not to contact the IRS. Also, what they promised me was not on paper. When I spoke with them about it, they kept on giving me the runaround. I had to talk to this person and talk to that person, so I really never got the true thing. I was told that they kept me from getting liens but it was not worth $10,000. I owed just as much paying them and I still come out paying more.
I am finished with the process and I am paying 600 some dollars a month. Anthem gave me nothing. They had one girl though who was awesome and she took all the information and gave it to people who were more experienced. She helped me out the most while everybody else gave me the runaround. Then, my wife was able to talk to Charlie and he guaranteed that they were gonna take 10,000 off the top but that guarantee was nothing. I took a slow process with this and I wanted to make sure we were getting our money’s worth but we didn’t. I think Anthem’s job was to get someone hooked on one person and hook you to two or three other people and by the time you finished, you can’t remember whatever they said.
Anthem should be honest and have everything in writing. Moreover, there should be one person to stick to instead of them keeping on turning me over to different people because they make me forget what I heard and I know what we heard. I’m really not satisfied at all with Anthem and I would not recommend them. I’m calling it as a lesson. I haven't seen anything with Anthem and all this is just an illegal scam to me. All they did was save us from dealing with the IRS.
Although, they did the paperwork and all the stuff for me but the only thing that helped was not having a lien and not going through all the painful process. But if I was able to talk to IRS and I did some research, I could have done it on my own and saved my money. The IRS website tells you what to do and it was exactly what Anthem did. I have told a couple of people that they might as well go to IRS and I am not suggesting any companies. This is the biggest scam.
When our customers are unhappy, we’re unhappy... Let us make it up to you! We will be in touch with resolution options.
Reviewed April 20, 2019
I owed a lot to the IRS. While the other companies told me that they couldn't help me, Anthem told me they could so I went ahead, got their services, and paid them upfront. However, they were not able to help me in getting my taxes reduced. The IRS didn't approve it and I had to pay the full thing on my own. I was a little disappointed about that but it wasn't Anthem's fault. They tried their best to do what they could. They were very knowledgeable and very helpful.
We appreciate your feedback, Julie! We aim to provide the best possible service for our clients!
Reviewed April 19, 2019
I had some back taxes and filings that I wasn't able to file and so I started searching for tax repair through Anthem. When I enrolled, I didn't have to do much. Josh was the rep that I spoke to and he told me that he could work with me. He convinced me and I decided to move forward with him. He set me up where everything's good with the government and he got everything straightened out. Also, while he is in California and I'm in Kansas, he called me whenever he needed to call me and I called him whenever I needed to call him. We just worked. Everything worked out great. Anthem provided good service and it's been a good deal.
Great feedback, Keven! We genuinely appreciate it and we’re glad to hear that you’re happy with your experience with Anthem Tax Services!
Reviewed April 18, 2019
I wound up owing the government quite a bit of money with the changes they made to health insurance. I haven't changed anything as far as withholdings, but with my income, insurance calls me to be over the threshold to get government assistance. But at the same time, there was no way I could afford insurance on what I was making without it. Anthem Tax Services was the first one that called me back. The only issue I had was I got changed around and handed off to different people. I wound up working with four. But overall, they did an okay job. They could've been a little bit more forthcoming about my situation and what the outcome would be with my situation. They did help me, but they didn't help me with my situation.
Clyde, Thank you for sharing your feedback! We will use it to improve our means of communication.
Updated review: Feb. 14, 2020
The tax issue has been resolved, the Owner of the Company (Anthem) called me directly and we worked things out. There were misunderstandings and miscommunication. Josh was helpful and worked hard to get the matter behind us and refunded all the monies.
Original Review: April 17, 2019
I was in a tax situation and we were trying to leverage it, and we went on the internet. I was very apprehensive about going down that path, but my wife said that Anthem looked legitimate and that their website had some good reviews. We called and spoke with a guy named Joe, and he basically sold something that he couldn't give us and took our money. That was $2,500 and nothing happened. It got to the point where after nothing was done, they were not able to save me any money at all. Then it also got to the point where they were avoiding my calls. Joe was very rude and told me that they had done all they could do. I told him that was unacceptable.
From there, the owner Josh called me and told me that they were gonna try some additional steps to try to get some things leveraged. That didn’t happen either. He initially told me that they would refund us and that was another reason why we decided to move forward with Anthem. They had said that they could help us and that they would give us a refund, and of course, that didn’t happen either. I'm still left here with everything that I had before but without $2,500. It's a very elaborate scam. They oversell their services and I don’t think that they can help everyone that they say they can help. My tax accountant told me not to deal with those kinda companies because to his experience, they can't do anything.
All feedback is important to us and we appreciate the time you took to tell us about your experience with Anthem Tax Services. We strive to provide excellent customer service, and regret the experience you’ve had. We’ll schedule someone from our customer service team to contact you to form a solution.
Reviewed April 16, 2019
Anthem's reps were very responsive. I needed to negotiate my tax bill down and they were quick to get me with somebody who could assess my situation. Enrolling was super easy. The initial person I talked to walked me through the process, told me how to pay for the service and got me in touch with some other folks who were gonna help. They contacted me quickly after that phone call and kept me updated. Thus far, they have gotten my tax bill down and cut in half. I'm super pleased with Anthem's service.
Great feedback, Tara! We genuinely appreciate it and we’re glad to hear that you’re happy with your Anthem Tax Services experience!
Reviewed April 15, 2019
I got turned over to Anthem Tax after I couldn't find the other company I was with. I told Anthem that the IRS is charging me $2,500. They said that if I pay them $200, then they would take care of my taxes and I won't have to worry about it anymore. After about 2 or 3 months, what happened was they took care of all my credit cards but they didn't pay the interest on the credit cards. Then they said that they couldn't do anything and that the IRS said that I had to pay the taxes. So, they were never able to stop what they were trying to take care of and I wound up paying the same amount to the IRS after being charged the 200. I was disappointed.
Reviewed April 14, 2019
We came across Anthem Tax Services on the Better Business Bureau website. They had good reviews and they were a member of the Better Business Bureau. We talked with someone who explained the program to us and how it worked. We paid him the fee, then we had to wait for someone out in California to get in touch with us to give us additional information as to what we needed to do from there. However, their customer service is a bit lacking, and it may have been the person that we had. We were disappointed in that part of it because we had to go back and get in touch with the person in California who first told us about it to get him to get someone to call us to give us information.
When they first called us and told us what we needed to do, they said that we would have a form to fill out which we didn't get. We called them back two weeks later and they said, "Well, there's a form you've got to fill out," which was all of the information expenses that we had to give them, and it was the first negative part of it. He didn't send the form to begin with and he told us we had one to fill out. We kept waiting, but he didn't send it. We called back and they said, "Oh yeah," then he finally sent it.
We had to wait another week for somebody to call and tell us, "The appointment up," for us to be able to even talk to him. And in that appointment, she asked the questions. We thought we would be given the information that we had spent a good bit of time trying to research and get, but she didn't need it. I asked why we spent all that time if it wasn't something they needed or was gonna ask for. I also asked how long it was gonna take for the rest of it and she said, "You should be hearing something from us. We'll have to get in touch with the state and IRS. And it should take about four weeks." However, after four weeks, we heard nothing. We waited and we called them back. By that time, the IRS had shut their doors, so we had to wait another month or so until they opened back up until something could begin.
It was like pulling teeth to get our lawyer, Brandi, to even give us any information and tell us what was going on. She had too much to do and was a scatterbrain. We had a very aggravating experience with her. It was not very smooth. We called to complain and said, "We either get her on the boat or give us another lawyer." Then, she bent over backward and said sorry, and she did fairly good after that, but we felt like for as much money we had to pay to get something done, it shouldn't have been that way.
She did what she needed to do with the state. She said what we had to do to qualify, but we didn't qualify for any of the programs out there. However, it would help us reduce the penalty or interest. She got the draft set up with them and we are on our own now. Their state is drafting out what they need so we can get it paid. However, I needed a regular bill or credit card that you get a statement -- how much you paid each month and how much you still owe. But then, I am in the dark with all of these. I had to email her back the other day and say, "What am I supposed to do? I'm not getting statements. I don't know how much I owe. I don't know when this is gonna be paid off."
It is like I am sending the money and when it gets paid, it will get paid, but nobody is gonna let me know, so I had to call the tax service myself this week, both North Carolina and the IRS, and find out if I am gonna get a statement or what I am gonna do. I am gonna be in the dark, but I hope for the best. From what I understand, I don't have to call every single month to find out what my balance is and how much more I still owe. I don't know their plans towards principal and I don't know what they are putting towards interest, although that is what I thought we were paying for upfront. There are too many unknowns.
Reviewed April 13, 2019
At first, many times I asked Anthem Tax Services to have an appointment at office, but they just asked me to send my document by the PDF and Gmail. And every time that I asked them, "What is your address? I just want to talk to one of your accountants," they said, "Oh, we're in a changing office so we don’t have an office yet." Also, they emailed me in October of last year one minute before the deadline that they would file my tax. And then this year, I went to my other tax guy and he look at my previous tax and he said, "Who filed this tax? It's all wrong." Anthem told me that I owe $3,000 to IRS and they changed it four times. They gave me the voucher for the 2018, but that had the tax for the 2017. And now, I'm just waiting for my current accountant to figure out that the money that I paid for 2017 tax is on IRS on my 2018. Anthem's reps have zero professionalism.
All feedback is important to us and we appreciate the time you took to tell us about your experience with Anthem Tax Services. We strive to provide excellent customer service, and regret the experience you’ve had. We’ll schedule someone from our customer service team to contact you to form a solution.
Reviewed April 12, 2019
Anthem Tax Services helped me get my incorporation. I initially talked to someone named David and we had a really good conversation. When I explained to him that I was planning an incorporation and told him my vision for my company, he gave me the best suggestion and that was why I went with Anthem. He also had communication with me going in the process. The whole thing moved along a really reasonable time frame and Anthem's customer service was excellent. I talked to IRS about doing everything myself and they told me that it was gonna take me a minute to go through all of the paperwork. With Anthem, it was easy when we actually signed everything. Also, since using Anthem, my credit rating has gone up by 100 points and I have gotten several new accounts.
Ashford
We are so happy we were able to assist you with your incorporation. We would also like to thank you for trusting Anthem Tax Services during your time of need. If we can ever assist you in the future please don't hesitate to contact us.
Reviewed April 11, 2019
Anthem Tax didn’t help me at all. We sent $5,000 but I didn’t get anything out of it. The sales guy from Anthem Tax was easy to get ahold of every time we called him. He was okay at first but then at the end, it was a pain to even get ahold of him. I told the guy at Anthem that there was no way that I could meet the IRS agent and he said that he told him and that I could meet him on Monday. However, he never even called the IRS agent. When I talked to the IRS agent, he said he was waiting for us to call him. The Anthem Tax rep supposedly worked on a payment plan which cost me $80,000. Three months later, he called and said he was doing a bunch of stuff that I have to pay. I’m going through the whole process again without them.
Thank you for bringing this to our attention, Sean. We apologize for your recent experience and would like to assist you. Be on the lookout for additional correspondence from our team.
Reviewed April 10, 2019
Our experience with Anthem Tax has been very good so far. We researched them online, and I got some very good reviews. I also spoke to a couple people that have used them, and I decided to proceed. The enrollment process was extremely easy. All I had to do was submit them my bills after we had our conversations about what could be accomplished. They’ve been doing very well by it.
The program has cut down some of our bills dramatically. They worked with taking the creditors off that. They tried to resolve some positive feedback and resolutions. And if there’s a bump in the road where somebody’s not gonna move, we’re discussing it, see what we can be doing. But they always use positive language like graduation process and buzzwords to make you feel better than fear the situation that we’ve been herded. I’m happy that someone like Anthem was willing to help us out. The investment was a little tough to handle in the beginning. I understand no one’s gonna do nothing for free, but the fact that they did, now, we’re very happy. Our tax bill was so ginormous that they helped the government understand that we just couldn't pay the bill. We’re trying to do things the right way. We’re going through some financial hardships, and they got us off our back.
Great feedback, John! We genuinely appreciate it and we’re glad to hear that you had a great experience with Anthem Tax Services!
Reviewed April 9, 2019
Anthem Tax Services was affordable. They were in my price range. The rep I worked with did what he said he would do. He kept me in the loop of what was going on. Everything was good. I was in a tough bind, and I'm very grateful that they were able to help me. I would recommend Anthem.
Gary
We are please to hear we were able to assist you with your tax needs. We would also like to thank you for your business and for trusting Anthem Tax Services in your time of need.
Reviewed April 8, 2019
I went online and contacted about five companies, and Anthem Tax Services was the only one that called me back in a reasonable amount of time. I owe the IRS a bunch of taxes, and they worked with me on that. However, the rep was really hard to get a hold of when I needed to talk to him. And it was like my problem wasn't big enough to really matter to him much. When I called him, "Let me look at the file, let me do this." He never took the time to even look at my case. Anthem Tax Services got some of my stuff dropped, but it wasn't like the promise they said in the advertising.
Reviewed April 7, 2019
It was fairly easy to enroll with Anthem. When I first signed up, I felt like everything was going accordingly. Everything was moving pretty fast. Originally, I got the Anthem that is in California. However, when they transferred me to the Anthem that is in Orlando 'cause it was closer to me, it seemed that the one in California is the one on the ball. They were able and on-point with everything. With the one in Orlando, I had to keep calling them to ask what's going on. They tell me that they needed me to do something and I responded by asking why I never got a phone call. Even if their staff emailed me, they have my number and they should have at least called. Every day, I felt like I should’ve been reaching out to Anthem to find out what's going on. I was six months in and I still didn't know anything.
Reviewed April 6, 2019
Trying to get my tax payers in order by myself was really difficult. I reached out to Anthem Tax Services after I found them online. On the IRS website, it showed them as number one. They arbitrated my taxes. What I owed, they did an arbitration on it. We've already settled everything. We're making payments. From what I understand, it has to be reviewed every year. So I'll be in the process with them for another length of time.
The guy I talked to first was George, and he was super nice, upfront about everything, and helped us out with everything that we needed help with. Then, he handed it off to a girl who was also super nice and got back with us on everything. It happened a lot quicker than I thought it was going to. It blew my mind. I didn't think it was gonna be that good.
John, Thank you for taking the time to share your Anthem Tax Services experience with others. We’re happy to have the opportunity to assist you with your tax needs!
Reviewed April 5, 2019
I love Anthem Tax. They’re helping me do my taxes and their service is great. I’m with Josh and he’s very informative. My experience has been amazing and I’ve been referring my friends to them.
Alexa
We are so pleased to hear that Anthem Tax Services was able to come to the rescue and assist your with your tax needs. We would like to that you for your business and your trust in Anthem Tax Services.
Reviewed April 3, 2019
I had a tax debt. I found Anthem Tax Services on Google. They had a good review so I called them up and they seemed very helpful on the phone. My whole initial experience was good. Friendly people. They were really good and they did the whole claim thing just fine. They did what I paid them to do. They told me they're throwing it in for free at the end, and that's what happened.
However, the follow up bothered me because they didn’t really follow through on a lot of things they said, like they told me they would do my taxes for the next year, but then they didn’t do them right. I asked them to change it but they never did so I quit using them. But the reps always answered the phone, called me back and were very helpful. They were knowledgeable. The rep was very calming. He would calm me down if I was worried about something and he was very reassuring. I was comfortable the whole time. If I got worried about something, the reps would talk you through it and tell you what's happening. Very informative and they would take time to answer all your questions. That was always nice. Anthem will take care of your issues.
Kristopher, Thank you for sharing your feedback! We will use it to improve our client experience in the future.
Reviewed March 30, 2019
Anthem provided me with tax debt relief and everybody who helped did a wonderful job. Getting a hold of Anthem to ask questions wasn't hard. I would either call them or leave an email and they would get back to me. They should market themselves a little bit more though. The sooner people know about them, the better off they would be.
Eric
Thank you for taking the time to review Anthem Tax Services. We are pleased to hear that you had a great experience. We strive to make our clients feel at ease. We understand how dealing with tax related issues can be over whelming. Thank you again for your business and your trust in Anthem Tax Services.
Reviewed March 29, 2019
I worked with Anthem Tax Services last year with a tax issue and then this year, I decided to go with them again due to their customer service. I used to get my taxes done through another company. But they’re very commercial and corporate. Anthem would offer something more and I wanted to deepen a relationship with stuff that I already know. Also, the program was quick and painless. I don’t have to sit in anyone’s office, talking to them and I can do everything over email.
I sent Anthem my W-2 and the letter that I got from the IRS and then they sent me back a tax planner. It is a questionnaire that describes my filing status, any dependents and any deductions that they should be aware of. I just filled out the questionnaire over email, then I got a phone call back from another preparer working on my file and I answered a few clarifying questions. They didn’t have a million questions and the numbers looked right from my understanding and I was able to receive a copy. They had a cover sheet that highlighted my return, what I owe and the refund that I’m getting back. They gave me the instructions too. I signed the forms and just mailed them to the state and the federal government.
Anthem was extremely responsive when I had a tax problem last year. But this year, I didn’t have an emergency so the responsiveness was a little bit slower. I just needed my tax paperwork prepared. When I initially emailed my tax information to one person who was out of the office, I got transferred back to my original person. Then there was someone else working on my actual file and then I got a phone call from another person. It would've been better to have one point of contact. Other than that, I felt comfortable working with their specialist and I would tell my friends to work with that person. My taxes are done at this point in time and I feel great.
Denise, Thank you for sharing your feedback! We will use it to improve the way we communicate with our clients.
Reviewed March 28, 2019
I was looking for some help to consolidate my income tax. It had gotten big and there was a portion that was unpaid. Also, the interest rate that has grown on it was exponential to the point where I wanted to see if I could reach out to one of these tax services. Anthem Tax Services came up. They had good reviews, and I gave them a call. Anthem was the first ones who called me back when I sent them the information that I had. During the callback, I asked the questions and the rep answered them thoroughly, to the point where I felt comfortable enough to move forward, and I’m glad I did. Once I did, everything was really easy. The enrolment was seamless. This is my first time ever dealing with this type of service. I’m busy during my workday, and Anthem made it easy for me to get the consolidation of my income tax done, all the while, I was still doing my regular job.
Working with their rep was comfortable and very conversational. He was a solid guy and the conversation we had was easy. He was thorough in explaining everything to me. There was a part where the process was taking up too much of my time and then going over line-by-line. But he did the highlight reel for me of what it would be, and it was everything he said it would be. He called me back right away when it was set up. The next month, the payment started kicking in, and it was like on cruise control from there. They got ahold of the IRS and they’re making my monthly payment program now. Working with Anthem took the pressure off of me. The amount that was settled upon was a good enough amount that I would be able to pay it off, and it didn’t affect my life.
Greg, We’re delighted to read your feedback about Anthem Tax Services!! Thank you for taking time to share your positive experience. We aim to provide the highest level of service to each client!
Reviewed March 27, 2019
I was trying to deal with the IRS. I went to many accountants but my final decision was with Anthem Tax Services because it's very trustful people and I'm very happy with them. They deal with people who have some debt with the IRS. I conducted business with Jo so she took care of everything in this company. Everything is very fast and this is very nice. I have visited even the office there so I wanted to speak with the real people, to see who is dealing with, and they have everything. I'm about to complete the program and Anthem is about to finalize everything.
Reviewed March 26, 2019
I had concerns with state taxes and made a few phone calls to quite a few of the tax service companies. I got a couple of responses back, and Anthem Tax Services got back to me faster than anyone else. The enrollment process with Anthem was easy. We gave them money and they were good to go. I was comfortable working with the reps at Anthem. And if I had questions, they resolve them via phone calls and emails.
Anthem was to garnish then on my wife for the state taxes, and the reps said that they would be able to get the garnishment stopped, but unfortunately, they weren’t able to. They were able to get it for about 10% per paycheck, and that was about it. Anthem could set the expectation upfront a bit better. When they say they can stop garnishment, they need to set their expectation upfront a bit better if they can or can’t do that. We paid them a chunk of money. But other than that, we were done with the process a year and a half ago, and I was impressed that the reps at Anthem continued to work with me after the fact.
Thank you, Darryl! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide assistance with your tax needs.
Reviewed March 25, 2019
We had really good recommendations for Josh from Anthem. He got us back a lot of money because my husband hadn’t done his taxes in a couple of years, so he was really good with the tax returns, getting all the paperwork on file and separating all our income and tax reductions. He was always attentive and available for any questions or concerns that we had. I’m fully satisfied. We’ve referred our friends that have a lot of troubles ‘cause Anthem works for a lot of companies instead of one specific income.
Great feedback, Aitana! We genuinely appreciate it and we’re glad to hear that you’re happy with the outcome of your case!
Reviewed March 24, 2019
Anthem took care of my tax debt. It was really easy and they did all the work. Because I’m retired now, I get social security so it’s been a blessing. The reps were real good too.
Thank you,James! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to with your tax needs.
Updated review: Feb. 12, 2020
They helped me out twice. I could not have done it without them and now I am debt free.
Original Review: March 23, 2019
I had two jobs and my second job didn’t take enough tax out on me, so I ended up paying to IRS. I had Anthem Tax help me with the IRS and they did. My experience was good even though sometimes, I waited for days or a week before their reps got back with me. Two years pass and I find out that the IRS says I defaulted and I’m having trouble getting hold of them to see why I defaulted. I tried to get Anthem Tax hired back to see if they could help me out again about the situation and they tell me they can’t help me yet. I don’t know what to do because I’m in a pickle as it is and they want me to pay off a past due balance, which I didn’t know I had, after two years with them. Seeing that everything was going well, I thought I already had them paid off because I thought I was done with it.
We appreciate the opportunity to address your situation, Margie. We would like to resolve your situation with us. We have notified our customer service team and someone will contact you within 2 business days.
Reviewed March 21, 2019
I had a giant tax bill that I was not expecting and it was not in line with my income. I reached out to Anthem Tax Services and had an enjoyable conversation with Josh. He is the head guy. My questions and concerns were brought up with him and he said he could handle it. He gave me a figure that he thought that I would be able to settle for, which I told him could work. I filled out some forms, sent a check and from there, we endeavored to get my situation resolved. I also dealt with another guy and his assistant, a nice young lady. They’re on top of me to get them information. I’m in the second half of the process and the only thing that is holding us up is the distance between us. I'm in New Jersey and they're in California. But, I have confidence that they are going to do a good job with me.
Many thanks for the feedback, David! We’re pleased to hear you’re satisfied with our case so far. We’d love to hear more about what we can do to make this a five-star experience.
Reviewed March 18, 2019
My husband led us to seek help from Anthem Tax Services although I didn't want to. I wasn't comfortable working with them. I didn't like the way the service turned out and to me, it was not good service. Some of them was hateful. They should also call more and send out more information. Still, it all paid off in the end and I would recommend them.
Joann- We are sorry to hear about your experience...however, we can't find you in our system as a client. We are also confused as your review states "Still, it all paid off in the end and I would recommend them." Would you mind giving us a call so we can get some clarity to this? 888-548-0478.
Reviewed March 17, 2019
I have been working with Anthem for six months. My daughter-in-law did everything online and I don't have a specialist since doing your taxes isn't a hard thing to do. You plug everything in and the website sends them to the IRS. The lady from Memphis, Tennessee with the IRS sent me a letter and Anthem wanted a copy of it. So we sent them a copy but I've never heard anything back. Other than that, the folks at Anthem were very good and they have done everything they have told me.
Thomas
We would like to thank you for taking the time to write a review for our company. We always strive for excellence when it comes to taking care of our clients. We know how it can be very overwhelming at times and that is why we try and walk you through it every step of the way. Once again thank you for your business and for trusting Anthem Tax Services with all your tax needs.
Reviewed March 16, 2019
I was going through an offer, a compromise with the IRS. I needed Anthem's help so I contacted them. Enrolling with Anthem went fine. I talked to Josh and while it was a good experience, I haven't heard anything from them for a long time. The last time I had contact with them was 6 months ago. In the beginning, they were good. They were contacting me a lot when I first signed up. But right about when I finished my payments, that's when the communication stopped. They're not answering phones and they're not returning phone calls. Anthem reps need to work on their communication.
Anthem Tax Services Company Information
- Company Name:
- Anthem Tax Services
- State/Province:
- CA
- Country:
- United States
- Website:
- anthemtaxservices.com
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