Anthem Tax Services Reviews

I was looking for somebody who was gonna solve my tax problems. I went with Anthem and they've been great. They made the deal that I wanted with the IRS and everything's done. It took nine months because of COVID. The monthly payment was fine.

I was laid off and I had to go into my 401(k), so we had a big tax bill that we couldn't pay. The first person I talked to was the sales guy, Greg. During our first conversation, he said they could help me. He asked for some initial information and we've never done it before, so we didn't know if that was a comprehensive list of what he should be asking. We said, “Great. We'll send it with the service.” At the time, money was extremely tight, so he worked out a payment plan. He said, “Once we get the final payment, we'll start it.” They got the final payment on the first part of October, but we didn't hear anything. When we finally heard from someone, it was November or December and we got back to that person with information then we didn't hear anything.

Anthem Tax Services got me out of a lot of trouble and arranged an agreement with the federal government to a point where I don't have to worry about it. I talked to Ben and he assured me that he would get our money back from the government which he did. He got a big chunk back that we really needed. He also guaranteed that we would be able to resolve the issue with them. It took a little time to do it but we were able to. I felt like he was on our side and that was really why I went with him. I was talking with another company and I didn't like the way they were handling it.

I have to trust somebody and decided on Anthem to do my individual tax. It was easy signing up with them. I had an appointment with them in their office and they explained everything to me. My communication with their rep was positive. I enjoy working with Anthem. They were really patient with me. I was giving them a hard time but they were very nice to me.

When I was reviewing the reviews, there were more positive reviews on Anthem so I choose them. It was awesome with their customer service. They took care of everything. All the follow-ups and communications were great. However, they change the case managers frequently. When I called them, they said, “I'm not doing this case." That's happened 3 times. That’s one thing that should have been handled better.

Anthem was able to give me something that I could pay monthly to pay my back taxes down. The people were wonderful when they called. But getting ahold of them and getting them to call me back took forever. I wanted a status and at one point, the guy said to me, "The IRS hasn't done it yet." I said, "They sent me a letter," then he got me to a specialist. She called and within two days, it was done.

We went online, trying to find somebody to help us out with our taxes. We liked Anthem's track record. We read a bunch of reviews on the Better Business Bureau. Talking with them and listening to their reviews on how they helped people, they thought of them as a person and not just a number. We used them to offer compromise settlement with the IRS. They stayed in contact with me through my whole thing. I've completed the program and it helped out a whole lot. We were struggling real bad. We had a lot of tax debts because of the situation I had, crushing my leg and being out of work for three years.

The reps were good. When things were due, they called me. It was a couple of different people, but they always kept in touch. Between the emails and phone calls, I was appreciative of that. I owed the IRS money, so I started doing research and looking at reviews. Anthem had one of the better reviews out there. They got my case resolved in than a year, which is good. It took forever to give me my paperwork for the first time, and last time when it finally got resolved, but I don't think that was them. The COVID had something to do with it, but they kept up on everything and kept asking me if I got any paper from the IRS. They did a good job. I’m happy with the progress and what happened.

Where do I start? I first contacted Anthem in December 2019. I was told all sorts of things to begin with and to get me to sign up. Once I signed up I went months without hearing from anyone. Finally, I get ahold of someone and they pair me with a case worker of sorts and a tax attorney. Once I spoke to the tax attorney I was told the exact opposite of what I was told to get me to sign up. They can’t talk to the IRS to hold off on collections while we work something out, they can’t stop the IRS from levying any accounts, they won’t help with giving us advice on future tax years to make sure we are running and filing our small business correctly- all of which I was told by my first point of contact - he actually said to hurry and get the ball rolling so he could stop the collection efforts while they sort out what kind of deal we can pursue. LIES.

Everything's closed out. Minji was the lead attorney on my file and everything was great. She was very knowledgeable, responsible and very attentive. It was a successful year and a half relationship. I was very happy. It was a very positive outcome due to Minji’s and her team’s leadership. I would refer them to anybody who had issues with the IRS.

I reached out to Anthem for back taxes and it was easy to apply.

I started researching on the internet and I found some information about Anthem. I called them and the people that helped me out were really nice. They said that I don't need to spend that much money in the beginning. I'd start out with something simple for $500 and they'd go in and research and see where I would be at. That was what I was looking for, somebody to break it down for me and tell me what I needed to do. That felt very personable and there was no rush.

After my initial contact with Anthem Tax Service over 18 months ago, they charged me $4500 and have yet to do a SINGLE thing for me. I have made countless calls and emails and yet nothing. And don't believe their 100% guarantee, I have not received a refund after reaching out to 5 different people at Anthem.

I had a great experience with Anthem. They helped me get caught up on my taxes and set up a payment plan. They were available to speak with me by phone if I had any questions through every step of the process, which I really appreciated. I also appreciated that I had direct contact with the CPAs. The guy who did my taxes was great. He told me all the paperwork I needed to gather. He would then send me the link with all the paperwork that I needed to print and sign and then send to the IRS.

Anthem's program took more than what I thought it was gonna take. But I know it was a process. At the beginning, it was just getting all my information. In the last five months, they were with me and explaining step-by-step. Every time I had a concern, they walked me through it to help me understand the program I was in and how I was going to get the result I was looking for. Every time they ask me for my personal information or fax any paperwork, they took steps that they needed to take in order to help me feel comfortable with what they were doing. I was very confused with some of the steps and the terminology that I didn't understand.

Anthem had a payment plan and that's what interested me. I didn't have to come up with a lump sum of money to get their services. The program was excellent. They got started right away. I called and talked to the financial people and they were telling me the option with the payment plan. Once we agreed upon something and I had to sign the papers in, they assigned a caseworker. I dealt with Catherine and she told me what she needed. I dealt with her the whole process over the several months.

It took Anthem four years to pay my taxes. They didn’t do much help. All they did was make an arrangement with the IRS for the payment but I called them myself. Every time there's a new tax to file, they're asking me if I need to include the tax that year and that year and the following year, and I have to add some money every time I said, “Yes, I wanna add it.” That’s the thing that I didn’t like. I still have to make my letter of abatement so they will remove the abatement tax on my tax. I had been asking them to help me out with the letter abut they haven't replied to me yet. Sometimes they're late to respond. I still don’t know if the letter of abatement is gonna be a successful one. But if that’s successful, then they should be able to help me out with about maybe $12,000 savings. I paid them over $3,000 for my fees.

The other company that I had took care of my federal problems. It seemed quick and I paid them. It was supposed to be for a set price and I paid it all, but they hounded me every month for more money until I finally kicked them to the curb and got Anthem. Anthem is okay. The other company lied to me all the time but these guys have not really lied to me at all. When I push, they take care of business. I like my attorney, Minji. She got me an extension where they can't bother me for six months. But I wanted it over because I'm 70 years old. Come January, I'm going to have her do that. I told her, "Let's let it go for a few months till after the holidays. I want you to go in there and try to get it squashed." I've been out of work for eight months and I probably won't even go back because of this covid.

I googled tax attorneys as I needed one at the time. Anthem Tax Services was the first choice and I just stuck with them. They took care of what I owed, all my back taxes. We made an offer to IRS and they got accepted. I then paid them. So I'm good. Anthem did a terrific job and took a load off of me. It was a lot less stress working with them. They're highly recommended and I have no regrets. I thank them very much.

Anthem talked to me and gave me all the stuff that they deal with. I just decided to go with them. The enrollment process was pretty simple. Just fill out some forms, they send them over to you, send them back via email or fax. The representative was pleasant. When I left messages, she called back immediately. There was some miscommunication at first, like notification about different things that were happening. They didn't notify me enough. But during the pandemic, a lot of stuff was shut down, so they couldn't get in touch with anybody with the IRS. But they straightened it all out and everything went fine. The program told me a lot about how the IRS works, and Anthem helped me out pretty much. Working with them got me out of a situation that I was owing a lot of money to the IRS. It was a pretty good service.

Anthem Tax helped with the settlement of the IRS. They knew what to do and they’re experienced. The reps did what they said. The assistants were friendlier than the main guy though because that's the way the system works. But everything was good.

Anthem's rep charged me a fee to call the IRS to find out what my status was with them. When they did that, other expiring issues that I wasn't aware of were found. My transaction with Anthem took 14 months. They called me once a month and updated me on the 7th of each month. They were Johnny-on-the-spot calling me and I could anticipate their call would be coming in anytime. I paid them to represent me so that the IRS wouldn't be contacting me. That made me feel good that I had a buffer between me and the IRS. Working with Anthem changed my life unknowingly. I didn't realize that the expiring issues I had were there. At the time, I had already run across a phenomenal property and I couldn't purchase it because of IRS issues. Anthem was able to help me so I could purchase it. They shoot straight with customers.

I was a little skeptical about using a tax service thinking was was just some kind of scam and maybe some one that takes your money and you never hear from again. On the contrary... They were courteous and friendly and wanted to help. They worked with the finance for me, Anytime time there were any changes they let me know. My file went through 3 different people (you can't expect 1 person to do it all ) and it seemed like forever but it was only 2 months. In the end they called to tell me my debt with the IRS was wiped clean, I had no more debt after 10 yrs, with interest I owed a little over $100,000. I would definitely recommend Anthem Tax Service to friends and family.. They tell you not all results are the same and obviously they can't be but they go to work and get great results.

Anthem Tax helped me out very well. They gave me good service and I was very comfortable with them. When I call, they answer all my questions. They can help almost anybody out.

The person from Anthem I spoke with initially was very knowledgeable so I worked with them. They're expensive. It cost me thousands of dollars but what they did, we might get the IRS to reduce my taxes. I had another tax service before this and they didn't do anything but Anthem got rid of all the fines, penalties, and the interest. I would recommend them.

The reviews for Anthem were a little bit better than some of the other ones. Plus, they're on a commercial a lot so I figured if they weren't good, they would be kicked off the commercials by now. I went with them but it's kinda hard to get answers on things from them sometimes. We have never finished with them yet. Nobody's called and told me where we're at with it. The whole COVID thing happened and it's kinda messed a lot of things up. They're working from home so it's probably a little bit harder but the communication's a little slow. It's the worst thing. They need to keep their customers informed a little bit more.

Catherine, my attorney from Anthem Tax Services, was great. I was trying to get a garnishment by the State of Oregon lowered through them. However, their caseworkers were more of an interference rather than a help. I kept asking for help and I never heard from mine. So I started going straight to Catherine who was more than willing to talk to me. We emailed a lot and she always got on my emails when before, I would never hear from their caseworker. The State of Oregon never seemed to get all my paperwork and I constantly had to start over. I didn't know why they weren't getting all the information at one time 'cause I sent all of it to Anthem at the same time.

I did some research and Anthem's name kept popping up. At that point, I needed help and I felt comfortable speaking with their rep that answered the phone. The two ladies that worked on the case were pretty good. They worked pretty hard. They did a fair job. At that moment, I thought, "It’s the IRS." So you think you're getting snookered either way. I laid out my argument but it was just, nope, the IRS didn't wanna hear it. When you're on the losing end of that battle, you just have to take your lumps. However, the payment plan sufficed in everything else. It was stretching out for two and a half years but I paid it off in months. It started in December and I paid it off in March. So I basically killed myself to make sure that my debt was paid. But overall it was a good experience. I’ve overpaid and the IRS is still taking money out of my account. I'm now trying to go back to Anthem to answer my email to say, “Hey, tell your folks that you talk to to shut it off because you're still taking money.” So Anthem's post-payoff piece isn't that good. They're not returning my phone calls.

I researched Anthem on the net. I also spoke with Joseph and he sounded great. Anthem worked for me although I didn't save as much as I thought I would. If it would have been quicker, I might have saved some money in terms of the IRS. But it is what it is. I ended up getting a job after about a year and a half. But if we would have done it earlier, it would've been different because I wouldn't have had a job. It would have put us in a better position dealing with the IRS. But Anthem was and is still behind me so I'm good with that. Their guy Craig is still working with me and he’s gonna put in some paperwork for me. He has been outstanding. I'm gonna use Anthem again. So far, they've been great.

They couldn't really reduce my total balance but they did what they could. Overall, I'm pretty happy with the program. The reps were all good. They were all very professional. Anthem is helping with my tax issues. I would definitely recommend them if a friend or family member ever needed help with their back taxes.

I liked Anthem's reviews. I read the reviews and they were good. I did have some problems with Anthem. The first problem was the attorney. She wasn't getting in contact with me forever. Then she left, and another person took over. Then her legal manager wasn’t getting in contact with me and then come to find out, he left the company too. They were holding my file forever. The main person overcharged me and I was trying to get in contact with him. He said he’ll get in contact back with me. He never did. I called a lot of times. He never got in contact with me. If I had to go back to Anthem, I would not. At the beginning, it was okay. But afterwards, it was not okay.

Anthem Tax Services had the highest rating at that time I went with them. The service was excellent. I talked to one of the partners first and then Katrina called me, and I went through the whole process with her getting my documentation. She asked me questions and then she took a backseat and let me speak to the lawyer. I've been dealing with him lately and he has been very receptive. If I have a question, and I would email him and he would answer me back within 24 hours.

It was fantastic working with Anthem Tax Services. In January, I was on Google, and they were one of the first ones that came up. I picked the top five and read about them and Anthem stood out. So I called them and they got my information. It was quick and painless. The situation of getting it resolved with the COVID might have taken a little bit time but the lawyer kept in touch with me and let me know what he was doing and what he was trying to get done and it ended up saving me about $6,000. I was very pleased with it.

I read reviews for several companies, and Anthem Tax Services seemed to stand out. The last person I dealt with, Jacob, is exceptional. There was someone else in the middle that I dealt with that I thought was horrible. There was no follow-up. There was lack of communication. I had had a very unpleasant experience years prior with the company, and he was aware of that and he left me a little bit skeptical about going through this again. I didn't feel that I received anything that made me feel confident about dealing with the company prior to speaking with Jacob.

When I was looking for Tax Services online, I got two or three replies from companies and I liked Anthem Tax's the best. They were the most prompt too. I went with them and in the beginning, things were very good. However, I started with three people but Anthem had a massive turnover. The three people I was working with are now all gone. Someone picked up the slack but it was a little disconcerting to make a change all of a sudden. Still, Anthem handled the change beautifully.

I had tax problems and saw an ad. I researched Anthem on Better Business and they had really good reviews. So, I went ahead and gave them a shot. I had 3 reps and they were all excellent. They're overly friendly and honest. They keep you grounded on a realistic expectation of what they can do and what you should expect out of the program. They filed a bunch of back taxes for me and represented me with the IRS over that. They cleared all that up for me and they're doing this year's tax. I was pretty pleased with the results I got, which was basically I walked away owing them nothing. Since COVID happened, I also ended up getting almost $20,000 back.

Anthem Tax Services got back to me and addressed stuff quickly. They evaluate my case and they told me the best method to approach it with the finances I'm in right now, and that was what we went forward with. Their specialist was professional. He was good. I'm not a tax professional, but they gave me a lot of knowledge of it and knowledge on how to maneuver a little bit. So, I'm definitely getting that advice. Working with them through this process was good. They answered the questions very directly and professionally. They did not beat around the bush. This company is also affordable. They are not like other tax companies that try to rip you off.

I feel a little bit leery with Anthem. But they've been in contact with me and they've been calling me back. We finally got everything settled that way. Everything was settled with my numbers. I made the payment, which was a little bit steep, but I made everything work. So far, it’s going pretty good. They call me back every time if we had questions. It was nice because they did get back with me in a timely manner. Also, they call me every time we need a document. So the communication was always back and forth. I got everything in and I’m still waiting to hear for the final outcome. They said it should take around by August or September. Maybe even longer than that because the way our situation is now with the coronavirus, the IRS is behind and everybody is playing catch up. But I know for sure that all this will be down to one payment by Christmas time. So somehow, that was good.

Defense Tax Group they didn't do anything for me and I left them. Then, I read the reviews for Anthem Tax Services and that made me sign up with them. But so far, their service has been piss poor. Every time I'd reach out to the person that I was told was in charge of my account, I would email them four times and never get a response. So, I'd always end up going back to this guy, Bryce, and he's been very helpful. In fact, I was gonna reach out to him today because the last time I heard from Anthem was on April 29th. And that was because I wanted to know who is in charge of my account. The person that they told me before left for other things but their people aren't picking up the ball and notifying the people that that person was helping. So, I went to Bryce on the 29th and asked who the new person is because nobody was responding to my email. He gave me Joe and Joe responded that he's overseeing my case moving forward.

Anthem's website seemed more legitimate than others and they went about helping us figure out our tax situation and how to resolve it. We're super happy with the service that they provided and we had several reps throughout the entire process. But we were not super comfortable with the process and we kinda felt out of the loop a lot of the times. When we had a concern, we'd contact them and a different representative would get back with us. Then it'd be weeks before we hear back and they had to go through a process. Also, we are still not sure what our status is with the government and we never received paperwork defining what our status was. We know they put a lien on our house after it was deemed that our situation was uncollectible but we don't know if the tax fees or penalties are still being accrued.

The guy I talked to told me what Anthem Tax Services would do and how much. I said okay and we were excited because it was a relief. But then, it took a while before someone got back with me. No one returned my call and there was no email. So, we got worried. That took a while, until I got a call from Craig. He asked me more information, which I already gave before. He said that we have to do this as soon as possible so it became a rush. So, it was kinda frustrating at first but Craig handles the case now. There were different people who got in touch with me or I called a number of times and they told me the person who was handling the case but Craig was the last one. He was able to set up something with the IRS and the state but towards the end, my wife lost her job and my hours got cut.

Anthem Tax Services had good reviews and then it seemed like they are pretty upfront with their fees versus everyone else. Getting started was very easy. There were different steps. In the beginning, I chose the finance option to pay for the services. Then everything started immediately. They had me sent in, what they needed and we did a financial analysis. So, that was all within the first couple of days. Then it took a little bit longer to get my offer package together. Part of that was me, I switched off, so they had to redo it again.

I did the research and I looked up a lot of the companies. When I talked to someone welcoming at Anthem, they explained everything. It kinda eased the stress without even starting with them. I went with the team of people that actually worked my account. I spoke with two people on a regular about my actual account. I worked with a person who constantly made contact. If I needed to talk to the actual accountant and if anything came up, then he would call me. They were very helpful and very knowledgeable. They were good. I feel a sense of peace working with them.

We used Anthem Tax Services for the initial consultation, feedback, and advice. The process was pretty quick and easy. They settled with the IRS as far as reducing the penalties and fees, and now, they're working on a payment plan, but that’s being delayed due to IRS issues. Having worked with the government, I understand. I don’t think it's an Anthem Tax problem. I think it's a government problem and we just gotta deal with those. Everything's worked out okay so far. They were specific as to what they could do and they did everything. I had another couple of issues that they weren’t able to address, but I understand that’s not their forte. The representatives have been helpful and always available so I'm pretty happy with them.

I was single, self-employed. Money was up and down over the years. So, I contacted Anthem Tax Services and I talked to a guy named Eric. Sounded like he's a good guy and he knows what he’s doing. Then I got the ball rolling, but then nothing happened for six months. Then I called back and they were like, “He doesn’t work here anymore.” Then it just became this game of like, another person would call, Patricia. Then she wouldn’t be in that department anymore, and then there was another person, and then he left. I didn’t know why they couldn’t just delegate one person.

I'd like to leave a review specifically for Misty **. I wasn't in debt super deep like some may be, but I was enough to where I felt that I needed to do something about it as I couldn't get it paid in one lump sum payment and wanted help on the total. She was hands down the best customer service rep I've dealt with. Took the time to thoroughly listen to my situation, reviewed everything and followed up with appropriate solution options. Solutions that obviously got me out of debt! I couldn't be happier. Anthem and Misty, thank you for your assistance.

We initiated contact, paid our fees in full and completed everything Anthem requested in April/May 2019. My experience has been; phone calls and emails are not returned (after several attempts,) no updates on the status of anything unless we were finally able to make contact, several people appear to have been given our case (who knows? we aren't notified,) the status of our current issue remains unknown as we still have not received any returned emails, phone calls. If we have to call the IRS directly, why did we hire Anthem Tax?

I consolidated several years into one payment through Anthem Tax Services. Enrolling with them was easy and the rep whom I worked with was helpful. But then, there should be a customer service help desk for when I have questions about a previous case. This is so I can get some directions even though a case has been resolved within a reasonable amount of time.

The reps from Anthem Tax Services were awesome. Katherine and I had some verbiage issues because she couldn't understand mine. So, I told her that I have more degrees than her. I even called Daniel and I told him not to have her contact me anymore. She called me back about a month later and her attitude changed totally, and it was an attitude for the positive. I didn't wanna deal with anybody but Katherine because she was so nice. So at the end of our process before we closed with the IRS, she was great. Daniel should be at a Fortune 500 company. He is that good. I told him I managed an 80-million-dollar portfolio and his voicemail impressed me so much that I called him and let him know that his voicemail alone will get him so many clients. Anthem Tax Services out of Los Angeles is not gonna hold on to him very much longer and I already talked to the owners about him.

Anthem appeared to be the place of choice to resolve my taxes. However, after so many months had passed and the corona virus delayed lives somewhat but it was also explained to me by their representatives that now was a good time to settle. It keeps being delayed. They were requesting 2019 Taxes way before they are due and even though I explained I needed to get this resolved here we are nearly nine months later.

We went to a different company a couple of years ago and they completely ripped us off. Everything started up again with the IRS. Then, I saw the advertisement for Anthem Tax Services and during my lunch hour at work, I called. I spoke to Joseph and we started working with Anthem officially in December 2019. They're really great. They have been so instrumental in helping out me and my husband.

I looked up which company was rated higher and picked Anthem. I used them for debt consolidation for the income taxes. The program went on for no more than six months, which wasn't that long. And they helped get the tax bill straightened out. But I had way too many people helping me. Every time they assigned somebody to me, that person left and I could never get in touch with anybody. That part of the process was really irritating and I wasn’t happy with that at all. Everything had to start over. The last person finally finished everything. But I would email and not hear from somebody for almost two weeks. There was one person named Craig and I kind of always fell back to him even though he couldn’t do anything. But he always managed to have somebody call me back. Craig was the only one that I could really depend on.

Anthem Tax Services made some promises to me that they couldn't fall through with. They asked me to pay them $3,000 and then they said they could settle my tax bill. However, all they did was set me up on a payment plan. I'm pissed. Now, I just got out of a payment plan with the IRS but I couldn't even get any of my fees knocked off. Other people shouldn't use this service. They should make sure they can follow through with what they say they're gonna do before people pay them.

My complete experience with Ms Denise has been truly exceptional! She informed me of things I needed to fix and educated me on many aspects I would have never known. She is HIGHLY recommended! Great attitude and spirit also!

I can't praise Anthem Tax Services enough. Their staff is polite, professional, personable and knowledgeable. They keep the promised timelines. The communicate what they need, why they need it and how you can do it. They are extremely patient and take the time to walk you through the procedures step by step if needed. They take the time to listen and they care about their clients. I would recommend Anthem Tax Services without any hesitation. They are definitely the people to go to. Thank you Anthem Tax Services for saving me from serious issues.

I have been a with Anthem Tax Service for only a month and a half. I have had the pleasure of working with Alex **. I can honestly say I was very scared to even make a call. I was embarrassed. Alex had been incredibly helpful. He made me feel like I was not the only American that owes money to IRS and he gave me hope that I can get out of this. He’s great. Returns my calls and emails. I feel like he actually cares to solve my IRS problem. I highly recommend him and Anthem Tax.

Great service. Ethan ** and the team are incredible. Have helped me solve my issues very quickly and they are great to work with. I would recommend them to anyone seeking help with tax issues. Jay

Anthem helped me get absolved of 17.,000 dollars that had plagued me for years with a significant payment each month that never changed the amount. I went to the IRS to plead my case and they said nothing could be done. Minji at Anthem took about 8 months but ended the whole thing for one monthly payment. You need some patience but she sure got the job done. Thank you Minji.

I am thus far very happy and grateful that I choose Anthem Tax Services to assist me in resolving my tax problem. I was assigned Alex **. He is outstanding in All aspects! He was an immediate calm that took charge quickly and has kept me well informed each step of the way finding the best solutions and has made a very negative situation, positive! This is a work in progress but so far, so good! I also would like to thank Yasmine ** who has been assisting! With the two of them in my court I feel much better and can see a light at the end of the tunnel!

I was referred to Anthem Tax Services by another company that said my debt wasn't as high as they needed it to be for them to give me services. So I told Anthem what my debt was and they told me what options I had as far as getting the service started and payment. We found the one that fit my budget at the time and we went from there. They were extremely courteous, professional, helpful and informative. I had a lot of questions because I had no idea what to do at that point, and they just gotten me in the right direction to get it all completely done. I finished the payments in six months, and right before I got to the last payment, they basically had everything ready to finalize.

Anthem was supposed to set up automatic withdrawal out of my account for tax payments. It didn’t do it and they had to pay it. I contacted them in October, so it’s been a while now and I’m due on the 28th again. So, I emailed Edward, the rep, and I haven’t heard back from him. He was supposed to get with my attorney there and send me something that’s showing I had a partial payment but the way the IRS letters look, it looks like I’m paying the full thing back. I paid a good chunk of change upfront to get Anthem to look at it and I don’t even know if I’m getting a break.

Getting started and signing up took a little longer than I thought it would. I had a little problem with the first person that they assigned me to. I was not getting any responses back. After about a month, I called the person that I signed up with and they reassigned me to somebody else. Since then, it was pretty good. I finished the program.

The representative I worked with at Anthem was Ron, and the service was really good up to three weeks ago. He told me that the state of Hawaii where I live had removed the penalty fee of my payments, around $9,000 of penalties, which was great, and I would be receiving a new bill. I've never received a new bill. All I've been receiving is more, and now they're threatening to attach my things. I might have to just go and pay that, or go down there myself and see what's going on.

My experience with Anthem is not the greatest. They ask me no question, there's no communication, and they need to give a little more clarity on what it is they actually do. Evidently, as it appears to me, what they do is simply to be more like an agent. "We just do your taxes and get them all together to make sure you're all filed and everything," is not what I was wanting to have done. I had to resubmit a lot of things I had submitted. We started something way back in 2017 and we're now getting it finished out this year. They weren't real responsive. I called to speak with someone and ask the questions and it would go to the voicemail, which might take a week, 2 weeks, or even more for them to get back to me. The rep might have had the explanations in the head when I enrolled but maybe they didn't listen to what I was really looking for and do. They were doing what they do and not what I was wanting them to do.

I had a different tax lawyer in previous years and they screwed me over. So, we were looking at some and asking people around. Anthem Tax Services had some pretty good reviews so we decided to go with them. The whole process was nerve-racking. They were better in communicating. If I would pick them up, they would get back to me at a decent time. It was a good overall experience, especially since the outcome was what it was, with them offering compromise expenses. Whenever I talked especially with Daniel, he wasn’t getting annoyed with my questions. I would be freaking out ‘cause I did something and when I called them, it would be kind of, “It’s okay, bro. This is just what it is here.” He’d be understanding and explained what was going on.

Everything worked out fairly well with Anthem Tax Services and the tax was settled. They seemed to be a good name outside of optimum. And when I first talked to them, they were all-inclusive.

Anthem Tax was recommended by Better Business Bureau that was why I looked into them and went with them. The first contact I had was Greg. He was very nice and easy going. I'm 74 years old and so, that was the reason I went with him. I was impressed with his knowledge. He put me at ease. We owed a considerable amount and had very little means, if any, to pay it. They explained how IRS goes through these accounts every so many years and that was how they reviewed things. So, that has taken a load off my shoulders especially after losing my husband so suddenly back in November. I'm very happy.

When I was looking for help online, I found some statistics that rated Anthem above other well-known agencies. I had an issue that came up where I owed back taxes because of a W-2 that I didn’t know existed that I received a couple of years late and payment that I owed taxes from a few years ago. Had I been richer, I might’ve just paid it, but I’m not so I needed help with it. I didn’t know how to begin to address the problem. The people at Anthem answered every question and they were always completely open and fair. They did a really good job of explaining to me the process that would occur and what I needed to do about it. They gave me guidance in every way. My issue was satisfactorily resolved. It’s a huge relief to have Anthem behind me and to have things work out so well.

Ron ** and everyone at Anthem Tax Service have been great to work with! I really appreciate all the help they have given me and I would recommend their services. If you ever need any help in this area, I highly recommend them.

It went smoothly with Anthem Tax Services. They were certainly professional and friendly. There wasn't a whole of interaction that we had to have.

I had some tax issues with multiple years of tax issues and finally got to where they contacted my employer who contacted me saying I'm gonna be garnished. And so, I went online and found Anthem Tax Services. They dropped the ball a little bit in that I was placed on the backburner a little bit. They were a little slow as far as on my end so that I got additional problems from the IRS. But it was a complicated thing dealing with the IRS. It was not a quick thing. My employer contacted me again saying, “Hey, look, you’re about to get garnished.” But as soon as I contacted Anthem, they got right in gear and we got everything done. I owed like a little more than twenty grand, and I would up getting about $3,000 back. So, it was a $23,000 difference, and it was multiple years. It was fantastic. I intend to use them to file my regular taxes this year.

We used this company to assist us with IRS tax issues. From start to finish, their services were professional, attentive, knowledgeable, caring, and responsive. Though we still had to pay some taxes, payments were set up to meet out budget. Highly recommend. Thanks especially to Alex and Jacob.

My brother told me about them Anthem and when I called them, I was freaking out. I was scared and I didn’t know what on earth was going on. But they were very calming and reassuring. The rep kept telling me, “We can take care of this. We’ve been through this. You’re gonna be okay, just breathe.” They kept telling me to breathe, “It’ll be okay. We’re gonna get through this, and I’m sure we can help you this far and possibly this far.” Sure enough, everything they said worked out. Their process was great. I wish I would have known my husband had a mess, but I didn’t know that. So, once I found out I was in a mess, these people were really good and very helpful. They always responded and were very self-explaining even to me who knew nothing about it. They did a great job and they've gotten most of the stress out. I was very impressed.

My experience with Anthem Tax Services has been wonderful. They seemed to have a better rating so I went with them and their enrollment process was simple. They provided tax service to stop the IRS collection and the program worked 100%. The IRS made an oopsie and I got upset at them, but the program was very good. They communicated well and they worked with me every step of the way. We’re still doing one little piece, but other than that, I'm done. They were great and they really helped me.

My update on this company. I was in need of help with my tax issue due to me wanting to buy a house this year. Called and spoken with Greg. The experience didn’t go so well. I wrote a review about my experience. Within 24 hours I had a response from Misty. Awesome customer service. She made it right even though I have choose to go with another company due to my bad experience with one person in the company. After talking with Misty I can tell this company really cares about how the customer feels and want to help any kinda way they can.

The gentleman who tried to help me with my taxes was great, but all of the sellers leading up to that was awful. And I don't think that I've gotten my money's worth. The primary reason that I contacted Anthem is because of support with a tax burden and I got no support whatsoever. They set me up with a tax accountant that was incredibly helpful and responsive. He was able to help me with what I needed. But there were some follow-up things that were required. They helped me with filing back taxes which I probably could have done with a software program. But the thousands of dollars that are owed based on just filling out a form is still a debt that I have to address. And I'm back at the position where, "Oh, don't call a tax service on your own." But now, I'm calling a tax service on my own. It's sad. I wouldn't let anybody use Anthem. I'm fortunate I had the upfront money to pay them, but the fee was astronomical.

This company actively engaged me when they wanted my money. I will say that everyone I had contact with at that time was courteous and friendly. Once I paid the 10K, I was met with stonewalls. The legal department has no sense of customer service. How can someone cough up 10k and not have a session with her attorney? NOT ONE! I have not once spoken to an attorney. I was sent 2 messages via her secretary. I don't know what's happening to my case. I know it's on hold at IRS but I did that bit myself before I contacted Anthem. I'm unaware of the ramification of that hold. No one has talked to me.

The service they provided was exactly what they claimed. They did stop garnishment of my pay. The process did take longer than I expected and although the result was a cease of the garnishment, it seemed like immediately after my case was closed a tax lien was filed. I have had trouble reaching my case managers by email and phone. When I do receive a return they seem to not address all the concerns of my initial communication.

After paying over $3000 for their services, they guaranteed I would not get garnished and was twice. Then they became impossible to reach for weeks on end. Never calling me back until I called and called and called and advised I would be making a formal complaint. This company is horrible to work with and did nothing to ease my mind as indicated in their hold message. Do not use this company if you want to trust what a company says or be able to get your issue resolved in a timely manner.

I had an issue with my 2016 tax statement and the IRS had serviced me a notice saying that I should pay some additional amounts. I believed that the IRS was incorrect. It was misleading some of my filings. And part of the demand for the amount was incorrect and I wanted to have it resolved. I approached Anthem because they had a good rating on multiple sources.

I made a few mistakes over an extended period of time and Anthem Tax Services came through for me by helping me correct adjustments. They taught me future choices to achieve an annual return. My back taxes were reduced by 90%.

I have Anthem Tax Services doing my bookkeeping from top to bottom. Denise and Josh have perfect. They communicate via email and, sometimes, via phone call. The communication was slow in the beginning, but they're very responsive now.

My situation was a mess. I was going through the roughest storms of my life. Health issues, losing my job, etc. I was going to go with another firm I heard on the radio. I "googled" best tax resolution firm. Up popped Anthem. From day one I have been working with Alex ** and Vanessa **. These two individuals are so amazing and their service is beyond professional. I am glad that I chose Anthem. Thank you so much to you both.

After what I just went through with Jake S. (I believe he is one of the 2 owners of Anthem Tax Services) I have to question his and his company's honesty and integrity. He lied to me numerous times deliberately. We hired Anthem Tax Services and after our case was closed we received an email from Jake Shulman promising a hefty $100 Visa gift card if we leave reviews on 4 sites, Yelp.com, bescompany.com, thecreditreview.com, consumeraffairs.com. Who wouldn't write a glowing review for $100? Unfortunately this whole thing turned into a nightmare with lies and lies and more lies from Jake Shulman. This man has no honesty, no integrity. And if he is not honest how can his company be? I also have to wonder, is he doing this very same thing what he did to me to other people? Maybe nobody says anything because they think $50 gift card is better than nothing. But it's not only about the money. A deal is a deal and a promise is a promise.

I had a tax issue and when I did a web search, Anthem was rated the highest. However, it was terrible. The only communications I got from them were at the very beginning with the emails, but after that, I had to do everything. They wouldn’t return my calls or emails. I would leave messages and they wouldn't answer my questions until I finally got ahold of somebody. They also switched the people who were handling my account four times and I wouldn’t find out until I would call to find out what the heck’s going on. I was getting letters from the IRS, and I thought they were taking care of it because I did a power of attorney.

I did my taxes wrong. I enrolled with Anthem and it was a pretty easy process. They emailed me the forms and I sent them back. Their rep kept following up with me to make sure everything was going smoothly. He kept checking my 1040 form through the government cause they didn't actually get the amendment. He let me know when they got it. Anthem redid my taxes and saved me between $14,000 and $15,000.

Anthem Tax negotiated with the IRS so that I could get back taxes taken care of. The reps were very nice, and they were very responsive. They were quick to answer questions and get in touch with me. Any new information that came up, they got to me right away. It would have been nice if they would have gotten a bunch of those taxes canceled, but they got rid of the penalty fees anyway. It has made it a lot easier to deal with the IRS because I didn't have to deal with them. They did that for me and I didn't have to worry about it.

I was so afraid that IRS was going to come after me. Luckily I found Anthem Tax Services. They were very professional and helpful from the very beginning. They were very prompt, respectful and really listened to my concerns. They made feel at ease. I knew I was going to be well represented when I spoke to Sean **. He was great explaining me the whole process. I am very thankful to everyone that helped me. Their staff knows what to do and that made me feel good and with hope. Thanks guys, thanks Anthem.

I signed up with Anthem Tax and availed of their tax repair services almost 12 months ago in January. Signing up with them took way less time, but they're not really good on the finishing part. I first spoke to Robert in November last year. Interactions with them has not been awesome but it has not been terrible per se too. It's been okay, but I had to pursue them.

The government was saying I had back taxes. I tried getting a local tax attorney to do it but no one in my area seemed to be able or willing to do it. I went online and researched to see and Anthem Tax Service got pretty decent reviews. I worked with an accountant and they also gave me like a lawyer. At first, I was really frustrated with the original specialist that I spoke to. I got all the paperwork signed and sent to him and was waiting to hear from someone. Never heard from anybody. Then I got a correspondence from the IRS, and I called back and asked what was going on. No one seemed to know what was happening. But then I finally contacted Christine and she was out of Orlando. Once she contacted and worked with me, everything went smoothly and things got resolved. It was so amazing. Anthem Tax has taken a lot of stress off of me.

We had been using a tax guy for four years, but somebody let us know that they were shutting him down. We were a little concerned that maybe there were some problems. So we had a different tax guy and we had him look our tax documents over and he found some fairly major errors. I got Anthem involved since if we owed this money, we were gonna pay it and we were hoping we didn’t have to have a lot of penalties and interest on top of it. The guy that we talked to thought it was worthwhile looking into and that he would check into it. But we ended up being very disappointed. It was never given to anybody specific except for the guy that we talked to, and he never turned it over to anybody else. I realized that nobody was getting back to us.

I was looking for individual tax obligation for my husband and ended up getting Anthem Tax Services. Enrollment process was where they were most effective at. They were very responsive, provided a lot of details and they returned calls very quickly. They were available for appointments, very timely. They walked us through the process and did an analysis of our income as well as our bills. They gave us some idea of what we could expect from that experience, then they asked for 6,500 bucks to get started.

The advisor was very professional but also came across as friendly and knowledgeable. And he was not afraid to tell me that certain other things needed to happen on my end before he could help me to the full extent I was seeking. I learned more in five minutes from this gentleman than I learned in over an hour of form filling and prevarication from two other companies who profess to be in the same field but with hindsight were at best unhelpful. Bravo Anthem Tax Services!

The guy who kicked off the process was really nice and the attorney that handled it was a sweetheart. They did right by me. The process was very long and there was not a lot of communication. Also, I would've appreciated follow-ups. Even when I said something about it, there was no communication or follow-ups. But when it was all said and done and resolved, I ended up not paying a dime, so I couldn't complain. It was a relief. Anthem Tax Services did their job. They didn't even go the direction I wanted them to. And had they done what I wanted, I would've actually ended up paying something.

Anthem Tax Services saved me only $10,000 which isn't very much in the scheme of what I had to pay and out of that was the $5,000 payment. My soon-to-be ex-husband set it up, so I ended up having to pay almost the entire amount. I did all the work and if Anthem Tax can do anything to make me a happy customer, that would be a smart move because I’m feeling ripped off.

The reviews about Anthem Tax Services seemed to be very good. I enrolled with them and it was easy. They were very specific and they told me what to expect so there wasn’t a problem. There were two representatives I worked with. They were both very efficient, professional and informative. One followed through ‘til the end of the service. Anthem was very patient and they got the job done. They helped me with my taxes. They took care of the problem and I’m very grateful.

I was googling different services and Anthem Tax Services was one of the top ones and they had an A++ with Better Business Bureau. I researched them, I looked at the Better Business Bureau website and it was correct. I read through countless bunch of reviews versus their reviews and a couple of other sites' reviews. And they seemed to be genuine, not like a bot created, and that was why I went with them. The rep I worked with was very professional. We had an efficient communication. The program they set me up with was good. The process was a little lengthy but it went very smoothly. So far, they've been responsive and I'm happy.

The gentleman that I spoke with was very sharp, very kind, and extremely professional. I felt very good about about the service and the program, and they advised me that I could do an offer in compromise. I can sleep at night now. Go to Anthem and do not pass. Go.

From what I had seen when I was reading to see who looked good, Anthem Tax Services had some positive feedback that they did what they said they were gonna do and people settled for pennies on the dollar. When I had spoken to another company and I didn't make my decision quickly they harassed me. Anthem Tax didn't so I went with them. They did what they said they were supposed to. They were very kind and answered my questions.

It was fairly easy to sign up with Anthem Tax. They provided all the document for you to sign. They provided a payoff over a certain period of time, and we've completed the program. Everything worked out pretty good.

The enrollment with Anthem Tax was fairly easy. We just had to get some background information. Since starting with the program, we're not making the payments that we used to pay. And we're pretty much done with the program.

Any time I call Anthem Tax to email me, they get back to me. They don’t leave me hanging on the line. The communication is important because it's not like a live person I can put my hand on, but they get right back to me. The enrollment was pretty easy and pretty straightforward. So far, they're doing all right.

Everything has been really good with Anthem Tax Services. They talked to me about my options and then, I reached out and said I wanted it. The program was very good. They did a good job explaining it to me as I was really frustrated and worried and I wasn't in my best behavior. Their rep, Roger, is very knowledgeable and has been very helpful. So far, they solved one of my problems, so it was very good.

I hired Anthem in August. They did some work for me and in late August, they told me that they had a result, and it would take a month or two to get everything to me, and it’s now October. I haven’t seen anything. I called them and they told me everything is fine, but I don’t have anything in writing from them telling me that it’s fine. They told me they produced result, yet they haven’t given me anything to demonstrate that. As far as I know, they haven’t even contacted the government. They said they have, but I haven’t got any proof of anything.

Right away, Anthem Tax Services made me feel like I was not the only one in the world with a problem. When they told me how they were gonna do this, I was very relieved. The enrollment process for the individual tax service was a little hard to understand at first but once I got going, it went really well. Their rep was excellent. He checked with me, sent me a lot of emails, let me know what was going on, and kept me up to date on things that were happening. Whenever he needed anything, he would always send me an email or call me, and we would get it done as quick as we could. It was good.

Anthem helped file my taxes and help me deal with some back taxes. Their enrollment process was quick. The only thing I didn't really like was their reps didn't contact me as often as I would like to be. And they moved locations without even telling me. I couldn't get through on their old numbers so I had to look them up just to call them. They should have called me and told me at least. Also, the agent that I had before just quit so I had to talk to a bunch of different people but they moved faster from the other person that quit since they still had the same information. It worked out a bit better towards the end. I was just wondering what was going on because nobody called me. Their customer relations wasn't the worst but they could improve on it. I'm still on the process of completing their program. They're still working on trying to negotiate but they're finally getting it done. I just wish there would be more communications.