Anthem Tax Services Reviews

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Edited by: Tammy Burns

About Anthem Tax Services

Anthem Tax Services is a tax preparation and consulting company available nationwide. Accredited by the National Association of Tax Professionals (NATP), the National Association of Enrolled Agents (NAEA) and the California Tax Education Council (CTEC), it offers help with a range of tax solutions, including installment agreements and offers in compromise.

Pros
  • Free consultation
  • Available in all 50 states
Cons
  • Money-back guarantee not for tax prep
  • Fees not published

Anthem Tax Services Reviews

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    1 featured review
    How do I know I can trust these reviews about Anthem Tax Services?
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    Page 2 Reviews 37 - 67
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    Staff

    Reviewed July 25, 2025

    I just want to let anyone know I dealt with Eric ** and Jennifer ** who helped us with 6 years of returns. They are awesome, help you in every way possible regardless of how much money you have or are dealing with. They consistently went out of their way to help us multiple times with questions and things we needed answers to, even dumbing it down so to speak. All you have to do is ask and they help. I would highly recommend them to anyone that needs help with the IRS. Thank you. Brad and Kerry

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    Customer ServiceStaff

    Reviewed July 22, 2025

    Mr. Kevin ** was fantastic. I would recommend him, as well as Anthem. He was informative and very clear. My experience made me feel comforted and ease from his demeanor, suggestions and general advice. It is a great skill-set to have in customer service and earnest phone etiquette. Mr. ** has it. Thank you very much

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    Punctuality & SpeedStaff

    Reviewed July 21, 2025

    I was sent a notice from the irs that I owed 63000 in tax debt which included late fees and penalties. I contacted your company and the agent explained your program however because I only have social security income I couldn’t afford their fees so he gave me another option to resolve my debt. Thank you so much.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed July 14, 2025

    Kevin ** was excellent to talk to. He was upfront, very knowledgeable and honest. I would very much recommend Kevin and Anthem Tax Services. I feel much better about my situation after speaking with him. I would also like to say Rian ** who initially took my call. Was very pleasant to speak to as well.

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    Price

    Reviewed June 17, 2025

    It’s rare a company steers you in the right direction without trying to sell you on services you don’t need. I appreciate Kevin’s advice and while I did not move forward with Anthem as they said it would be more cost-effective to do it on my own, I would recommend the company to others exploring their options.

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    PriceStaffBillingHonesty & Transparency

    Reviewed June 12, 2025

    I was seeking help on tax issue and was helped by Mark who explained it would be better for me to make my own payment plan with the IRS which would be more cost effective for me due to the lesser amount I owed. I will recommend this company to everyone due to the honesty and treatment I received!!

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    MaintenanceStaffResolution

    Reviewed June 12, 2025

    My tax situation felt so overwhelming, but Adam ** at Anthem Tax Services came to the rescue. He listened and helped come up with a plan to fix the issue, providing expertise and reassurance. Very grateful for his help, and feeling good finally moving in the right direction. Can’t recommend him enough!

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    StaffHonesty & Transparency

    Reviewed June 10, 2025

    After experiencing a company that told me they would help me for 3500 dollars down, I contacted this company and spoke to Kevin. Wow… What a breath of fresh air. He was honest, upfront and I never once felt as if I was being taken advantage of. Very professional and I appreciate our conversation. In a world of individuals out there looking to take advantage of people, this was the best interaction that I’ve had. Thank you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 5, 2025

    Kevin was extremely professional and exceeded my expectations, he guided me with the exact information I needed. I had a lot of concerns about my Tax debt and in one quick phone call I resolved everything. And I got a clear steps of what I need to do to resolve my situation. I would recommend him and the company to anyone in my position. Thanks for your help!!! Lizbeth

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    Sales & MarketingStaff

    Reviewed May 27, 2025

    Kevin was upfront and willing to help me out the best he could offer me. Anthem did not pressure me with the services they provided. I suggest you give them a ring to see if they can help you out as well. I would recommend Kevin and this company to you. Thank you.

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    Staff

    Reviewed May 2, 2025

    I received clear, thorough, and thoughtful tax advice that really helped me understand my options and make confident financial decisions. David was always professional, knowledgeable, and incredibly responsive to each of my questions. I would highly recommend this service to anyone looking for expert tax guidance because it was a good experience and very helpful.

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    Staff

    Reviewed April 24, 2025

    I would like to take the time to write a review for Beau **, the agent I was assigned. Beau was a great listener and even though he was not able to help me with my current tax issue; he still gave me some sound advice and a possible option. We both agreed that it doesn't hurt to try. For his integrity and advice, I'm very grateful. I give Beau 5 stars and highly recommend him to anyone having tax issues - He will help you with the truth.

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    Staff

    Reviewed April 18, 2025

    A great experience dealing with a difficult situation. Special thanks to Rep. David ** for his professionalism and knowledge of the law and procedures around my specific issues. David took the time to explain all my options and recommended the best options for my situation. The result was taking a stressful situation and making it manageable. Thanks again to David and the team at Anthem! Would highly recommend!!!

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    Customer ServiceSales & Marketing

    Reviewed April 9, 2025

    For years I owe IRS a lot of money. I tried everything I could to lower my debt. My tax man kept telling me that IRS will not reduce the money I owe. I searched the web for tax relief but at first thought this could be a scam. But I was desperate. I came across Anthem Tax Services and thought I would give them a call. I spoke to Colleen ** and Charleen ** and they both made me feel that I was in good hands. After talking to them, I didn’t feel the stress I had for years. This is the best thing I could have ever done. Thank you Anthem Tax Services.

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    Customer ServiceContract & TermsStaff

    Reviewed April 4, 2025

    Our initial call and contact from DAVID ** with ANTHEM TAX SERVICES was met with immediate professionalism and knowledge. David ** experience and responsive resolution between challenging family dynamics was mitigated with active listening and compassion. David was able to facilitate and mediate between a non communicative family. Under David’s guidance and supportive direction we have been able to come to an amenable fair agreement as a family. This has been a long extensive journey with the IRS. We are now working together and look forward to settle this case with IRS to be debt free and responsible citizens.

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    StaffHonesty & Transparency

    Reviewed April 1, 2025

    I cannot say enough about David ** and the help that he has given me. I am constantly stressed and anxious over my issues with the IRS and David was a godsend. I can’t thank him enough for all of his help. I honestly do not know where I’d be without him! Thank you. Thank you.

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    Staff

    Reviewed March 26, 2025

    Thank you David ** for assisting me and being so patient as I navigated, texted and reached through my files. The suggestions I will put in place so I can expedite what we need to get the processes going. It was such a pleasure to speak with you and I look forward to continuing our services.

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    StaffBilling

    Reviewed March 25, 2025

    Taxes suck but talking with Adam ** doesn't. He helped my husband and I take our heads out of the sand and face the problem we’d created. The hour we spent with him shifted our mindset and set us on track. We made our first ever estimated tax payment today and that may not seem like a lot but it feels like we’re finally on track!

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    Reviewed March 20, 2025

    I don’t normally leave reviews but Adam was awesome today. I learned so much and he made me feel ok about being behind on my taxes. We set up a game plan so I won’t ever get behind on my taxes again. Very grateful and I can finally breathe again.

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    Customer ServiceStaff

    Reviewed March 5, 2025

    I called Anthem Tax Services after researching several other companies dealing with Tax Resolution. David and Demetrio were so kind, professional and walked me through the entire process. My husband normally handles all the Tax filing, but is no longer physically capable of handling any of this on his own. David and Demetrio were so understanding and explained the entire process to me. They were available for questions and calls. You can't find a better company to handle your Tax Resolution. I give them a 10/10! Everyone knows how stressful Tax issues can be and you are in excellent hands with David & Demetrio!

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    Rates

    Reviewed Jan. 10, 2025

    After two years for working with Anthem they have accomplished absolutely nothing. They just drag things out as long as possible to keep you paying. All the while your taxes are acquiring penalties and interest. Just work with the IRS yourself because these guys are a joke.

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    Loan Process

    Reviewed Jan. 2, 2025

    If I could put negative stars I would. Anthem made promises they never kept. Owed more from penalties and fees. Ended up getting loan from bank. I almost had a lien on my home, bank accounts, passports. Etc

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    Anthem Tax Services
    Response from Anthem Tax Services

    Hello Scarlet,

    We would love to address this issue with you, but we did not find anyone by your name or email in our system. Can you email back or call Todd. at 818 256 3840 please?

    Reviewed Dec. 31, 2024

    We started dealing with Anthem Tax Services back in 2019.... It took a very long time and nothing was done as stated.... After spending time talking with Anthem Tax Services they finally resolved the issue so all is ok now.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 24, 2024

    I called Anthem Tax not knowing what to expect. The Sr. Tax Analyst, Eric **, I spoke with was so very helpful, knew the tax laws, listened without interruptions, and cared about my issues. He is still working with me today and will be with me until my case is resolved. This is so nice for so many reasons because he knows me and is honest with what needs to happen next. He’s always answers or returns my calls in a timely manner and very professional. Highly recommend.

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    Customer ServiceContract & TermsSales & MarketingPriceBillingHonesty & Transparency

    Reviewed Sept. 24, 2024

    This company is a complete scam. This so-called company provided me with a "free consultation", which they claim is done to assess if you qualify for any tax debt relief. Their associate will then told me that you definitely qualify for a tax relief program and that you can get most, if not all of your debt forgiven. Then, they will ask you to pay upfront with a credit card, which for me, was $5000.00, to begin negotiations with the IRS. Once they received my money, the $5000.00, they basically stopped communication, with me.

    When I finally spoke with the person handling my case, John **, he blatantly told me that he hadn't done anything with my case and that he didn't even bother to try negotiating with the IRS on my behalf because he already knew that I didn't qualify for any type of tax relief with the IRS. John ** kept my case open for about a year, to appear as though he was working on my case, when he actually never did anything, except for accepting a payment installment agreement that the IRS had already offered me, prior to seeking assistance from Anthem Tax Services.

    John ** then went on to continue telling me he needed me to pay more money if I wanted to possibly get any more assistance from him. He had me give him an additional $500.00 to file my current taxes because he supposedly couldn't do any more work on my case until my taxes were filed for the current tax filing year. It was simply another lie. So, John **, is there to give the appearance of working on your behalf, when in fact, he's doing nothing but accepting payment plans that were already approved by the IRS. Please don't be a victim, like many others, including myself, of these scam artists. Please warn anyone you know to avoid the predators.

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    Anthem Tax Services
    Response from Anthem Tax Services

    Hey Kahamil. Same thing here. You have made numerous complaints under this fake name. We have never worked with anyone close to your name. What's very suspicious about all of the negative reviews that you make is that you never submit a phone number. Hmmmmmm. If you truly due have a gripe and would like for us to try to resolve the issue, call Todd at 818 256 3840. All of our efforts to email you over the past year (Over 50 Attempts) are never responded to. Lets stop the insanity. If you are a real person, stop hiding behind the computer and give us a call.

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    Staff

    Reviewed Sept. 21, 2024

    I spoke with Erik **. He made sure to hear me out and was extremely helpful with my situation. I recommend anyone with tax debt to reach out and speak to Erik. He will definitely work with you to help find some kind of solution, regardless of the financial situation you may be in.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Sept. 20, 2024

    I called in the middle of the night and first thing in morning I received a call back from Eric **. He quickly put me at ease during a very stressful time. It’s obvious he is very good at his job and is interested in truly helping those of us in need. I was going to make a second call to tax lawyers here in Michigan but I won’t be making that call. If I had family that needed help, I would give them Eric’s number.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaff

    Reviewed July 23, 2024

    Anthem Tax Services is a complete scam. They charged me $5000 upfront to "negotiate" with the IRS on my behalf around the fresh start initiative to settle down $50k in tax debt. It's now been 18 months and most of the time, I cannot get in touch with my assigned agent. The only thing they did was file my taxes. I finally got fed up and called the IRS myself and waited the 45 minutes on hold, to find out that THEY NEVER SPOKE TO THE IRS IN 18 MONTHS. The IRS rep told me that Anthem never reached out at all, and that I wouldn't have even qualified for the fresh start initiative on basic guidelines. Anthem could have told me up front that I wasn't even close to qualified for that program and that it wouldn't work for me.

    Instead, they took $5000 and didn't do a thing. They strung me along with every vague email response similar to "well we just have to wait to hear back from them" etc etc. They are absolute scam artists and please don't fall victim to the thousands of fake 5-star reviews on their website. Please avoid them at all costs and just call the IRS yourself. They actually work with you when you ask for their help and you don't need to pay anyone to do that.

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    Customer ServiceStaff

    Reviewed July 1, 2024

    We were hoping that they could help clear up some old business tax debt for my mom who is 84 years old. Unfortunately they only work with you if you make over $2,000 a month so if you're someone who is struggling and has a low income you will not be qualified so don't bother unless you make over $2,000 a month. The reply to hearing that she did not make that much was "oh sorry thank you for calling goodbye"

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    Response from Anthem Tax Services

    Hey Janean,

    We are so sorry you feel this way. I personally listened to the call. Please understand that as much as we would love to give away free tax advice, please understand that after 90 seconds we get charged a few hundred dollars for the call. And since you only owe an amount that we can't help you with, we try to get off the phone as quickly and as politely as possible. We really apologize if you felt like you were cut off. That being said, please call me so I can let you know what can be done on your own. Call me on a non-paid line 818 256 3840. Thanks

    Customer ServiceContract & TermsTechPricePunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed June 25, 2024

    Stay Away From this Company! I engaged Anthem Tax Service (ATS) under two separate contracts, neither of which have met the agreed-upon terms. I am requesting a full refund as the services were never provided to me. All the information they have produced was given to them in our first contract by me. Nothing they have told me was new information. The fact of the matter is the second contract, which is in question, none of those services have been provided nor do they plan to provide them.

    First Contract (Signed on 4/01/2024 for $500): As per our agreement, ATS was to: Investigate IRS and/or State Taxing Authority(s) Master Tax Files regarding liability and Statute of Limitations. Order transcripts and Record of Accounts (ROA) to assess compliance and accuracy of tax debt. Despite paying the initial fee of $500, none of these services have been completed. Second Contract (Unauthorized Charge of $1400): Without my consent, an additional $1400 was charged to my account, and I was forced to move forward with a second contract.

    This contract stipulated that ATS would: Prepare, file, and negotiate a tax-compliant petition through an IRS tax relief program for any outstanding balance. File Forms 8821 and 2848 to provide representation. Investigate IRS Taxing Authority(s) Master Tax Files regarding liability and Statute of Limitations, and order transcripts and ROA to assess accuracy. Conduct a financial evaluation of questionnaires and income. Submit an IRS resolution, including an Offer in Compromise, Penalty Abatement, Deferred Offer in Compromise, CNC Status, or Installment Agreement. Not only were these services not completed, but during our first call, your representative informed me that nothing could be done regarding the taxes owed and suggested that I work with my accountant. It was also mentioned that any funds paid to the wrong year would be automatically corrected by the IRS.

    Customer Service Experience: Given the lack of service delivery and the fact that I was misled about what could be achieved, I formally requested a refund via email based on the information provided. To date, I have not received any response, nor have I seen any efforts from their side to address my concerns or provide the services outlined in the contract. Conclusion: I am urgently requesting: A full refund of the $1400 unauthorized charge. Please address this matter immediately. Failure to do so will leave me no choice but to escalate this issue through the appropriate channels.

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    Anthem Tax Services Company Information

    Company Name:
    Anthem Tax Services
    State/Province:
    CA
    Country:
    United States
    Website:
    www.anthemtaxservices.com

    Media

    AWARDS & CREDENTIALS 
    National Association of Enrolled Agents
    National Association of Tax Professionals