Anthem Tax Services

On 9/1/21, I hired Anthem Tax Services (ATS) based on the presentation by the company’s salesperson. He promised that ATS would negotiate and obtain a significant reduction in my tax debts with the IRS. He demanded a fee of $6,5K and collected $1.5K upfront. The balance was to be paid off with monthly payment of $671. I had paid close to $3k to ATS and received zero service, except for the computer calculated installment agreement to the IRS. The amount of the monthly payment to the IRS as “negotiated” by ATS is the same computer calculated amount that I obtained from IRS website prior to my engagement with ATS. Most important, it was not until 1/26/22, that l was made aware unless the full $6.5K is paid, not only that ATS “Resolution Department” would not work on my reasonable cause penalty, but Anthem “cannot guarantee success.”

I received a notice from the IRS that I owe $45,026.53. On August 20, 2021 I called Anthem Tax Service and spoke with Mollie **. Anthem Tax Services said they would be able to immediately stop garnishments, levies, liens, etc. preventing further actions from the IRS for the total price of $8000.00. On October 03, 2021 I discovered an unauthorized promissory note charge of $16,974.72 from Anthem Tax Services bringing the total Anthem Tax Services fees to $24,974.72 on top of my IRS debt of $45,026.53. To date there has been no reduction of my tax liability, while I am being garnished with levies and liens being attached. I have reported Anthem Tax Services to all relevant local and federal government agencies. Avoid Anthem Tax Services. Do not waste your time and money with Anthem Tax Services. I have experienced the same tactics reported by other reviewers.

I was very impressed with a very quick response to my online request and the time spent by a highly qualified representative (David **) to listen and understand my complicated situation and provide me with various options to deal with and follow up with IRS. All this without expecting any paid service with the company. The advice I received was very helpful and comforting. Thank you so much David for your time and help! I will not hesitate for a moment to seek out services from David in future.

David ** of Anthem Tax Service was fantastic. He spoke to me for about an hour late one Friday night and said he would do some research before charging me anything. He sent me a form to sign and 2 business later he got back to me with good news. He didn't charge me any fee.

Scam and Fraud!! Anthem Tax Service made promises to reduce or solve our tax problem. Paid Anthem Tax Service $7500 for a nonstreamlined Tax Lien installment agreement with interest and penalties. They refused to honor their 100% Money Back Guarantee for making our tax situation worst. Had 5 case managers in 21 months. Anthem kept our case in the dark and not informing us. Had to call them to find out what was going on with our case. Had talks with their owner to be talked down by them. They refused to give us a refund unless I remove our bad review we gave Anthem. That's not a guarantee either?

Anthem Tax Services is a rip off and a scam. They make promises they can’t keep and then make promises that they say they can keep only don’t keep those promises either. David **, one of their slick salesmen, is very responsive until he gets you to agree to hire Anthem and then does not answer phone calls or return them. Their “Case Managers” do not respond to emails or answer or return phone calls either. Don’t waste your limited funds on Anthem Tax Services. You would be better off finding a company that actual cares and handles your problems or use the funds to pay off your tax obligation.

Josh and His Team has been Helping My wife and me for a Good many years. We Are blessed to have Anthem Tax Services / AKA Having Our Back Services, taking care of Business the way all Tax services should be. We thought we had the right Tax service until We Met Josh ---OMG -- Thanks Josh :} If You experience a change in agents with them -- rest assure, They are picking the Right agent for Your Needs. WE 100 + have Nothing to worry about being in their hands. I have Never felt better in tax time -- And That Just Don't seem Right -- But True it is :} ROCKSTAR STATUS!

I am extremely grateful to Anthem Tax Services for their kind assistance; David * was helpful, supportive, and knowledgeable. He resolved my situation/query quickly and efficiently, and provided updates/followups throughout. David was personable and professional, polite and extremely skilled at his job. I recommend Anthem Tax Service unreservedly, and by all means, please ask for David **; He knows what he is doing, and he does it very well.

If you are a new client and deciding to work with these guys. Stay away from this company!!! I've started the case in August 2019 and my case was throwing around between different reps. Finally, it was solved in October 2021. It took them 2 years and 2 months to resolve a simple case. They negotiate a tiny portion initially, we agreed with a much bigger portion. Awful customer service and horrible experience. It will be much easier and faster than you deal with IRS on your own rather to work with this company.

We paid them $3200 upfront three years ago to help our tax problems that amount to much more than we just don't want to pay it all. 5 enrolled agents, 3 case managers and a customer relations specialist later and we have had zero help with our case and now we are on permanent ignore. No calls, no emails, they even told the BBB we were not their clients. I refiled that complaint with much evidence to the contrary. IRS says avoid companies that claim they can settle for pennies on the dollar and also companies who ask for all the fees upfront. I didn't know that before I hired them, but now you do. Avoid these people and ask for help at the tax advocate office or hire an actual attorney. We were assigned one actual attorney and she spoke to us once and has ignored us for 3 months. The wolf is at the door after 3 years so we could not afford to be blind and stupid like the previous 3 years of obfuscation and delay at the hands of Anthem Tax.

Sam ** and the other Associates at Anthem tax Services have been great! They have done a great job helping me on the path to rectifying my IRS problems and keep me focused in doing so. Sam has been very easy and helpful through the whole process this far. He even tries to make sure I don't let things slip through the cracks. He contacts me as needed and makes sure I am current on where we are at in the process. I am confident Sam will make sure the outcome with my situation is fair and keeps me in good standing. I have been very satisfied thus far and will definitely recommend Anthem Tax Services in the future.

I dealt with Sam and he was helpful, attentive to my wants and needs and very professional! He was very prompt to call me back when needed and kept me updated on the process!! I would totally recommend this company and Sam to anyone needing help with their taxes!!

I had a good experience with them... They were very good at trying to resolve my tax debt... Exploring various options to help me to the best solution... Their tax professionals are courteous and great at responding.

I selected Anthem Tax services after receiving letters from the IRS. I was told they would be able to reduce my tax liability. After almost a year after signing, I never heard from them and couldn't get in touch with my case worker. Several calls over a few months and finally got in touch with a manager who said someone would be contacting me after the first of the year. Sometime in February 2021 I called again and pitched a fit after learning I had approx $4000 interest added to my IRS debt due to Anthem not following up or taking any action.

Updated on 09/06/2022: I contracted with Anthem Services over two years ago. I was charged $4000 for the service of helping me obtain a resolution with IRS over past debt. I HAVE NOT HEARD FROM ANTHEM IN ALMOST A YEAR. This is what I received for $4000:

Could be easier to contact and get ahold of. Could call clients back when they leave a message. I left several messages but no response yet. Could provide monthly updates so we THE CUSTOMERS are not left in the dark. Should have a way to video chat with clients.

Service was prompt, attentive and without overhype. Lawyer Victoria S was awesome, always available, was knowledgeable and able to explain the process while also being honest about possible outcomes. Rare a service outperforms my expectations but the attention to detail was most impressive.

I did a Google search, and Anthem popped up near the top and they had good reviews. I called them up and talked to somebody and that was pretty much it. It was good.

There was a tax bill on a business in the state of Nevada that I never owed and Anthem provided the conversations between the Department of Taxation and their firm. They also did the procuration of an offer in compromise due to our current situation. So, an offer of compromise was accepted recently and we're waiting for the final papers to come through. Initially, I had contacted David and he was a very energetic and strong individual. I liked him. Then, I moved to another lady for a couple of weeks. Then, we moved to Victoria. She was very detailed, careful and was able to get the result and the job done. But it’s always nice to know when someone takes over the account. It changed three times over time and that was a little excessive.

Anthem seemed like the best fit for what I needed. I worked with several reps and they were all really well. The one whom I worked with most did a great job. There was so much paperwork during enrollment but it didn't take that long. Settling wasn't the greatest but it wasn't Anthem's fault. The state pulled out an agreement they earlier made just to get us to sign. Still, it worked out and this is better than what I had.

I had some years that I had not filed taxes and I needed to get that done. I called Anthem up and said, "Okay. What's going on?" and they were good. I wanted to have that contact all the time, somebody updating you every day or week. I didn't get that at first. But once everything got underway, it went smoothly. And I can still send an email, and they sent information if I needed it. They should improve in the initially explaining to customers exactly their process, what different steps will be, you will get to phase one or phase two, phase three. And not having to inquire yourself, but that should be something that they should give on their own. But they work with you being the mediator between you and the IRS and they see to your advantage or try to as much as they possibly can.

Everything was good. The only issue that I had was when I first contacted Anthem, they made it seem like they could have done more for me. At the very end, all they did was put me on a payment plan. That's something I could have done. I didn't get any reduction at all. I ended up paying $3,700 and they gave me a reimbursement which was half of it.

I received an unexpected phone call today from Misty at Anthem Tax Services. It was in response to the low rating and critical survey I gave about my experience. Misty came across as sincere and expressed Anthem's concern about client satisfaction. I was asked to cover the details of that experience. Afterwards, I received an apology in addition to being told a reimbursement would be processed. Completely surprised and very delighted with this gesture, I could not have imagined any contact with Anthem after the service was completed.

I was extremely messed up with my taxes and was five years behind. I was wondering how I was going to get myself out of my predicament. I saw an ad for Anthem and gave them a call. It took a good couple of conversations with them to realize that you're better off fixing the problem than trying to wait till next year hoping the problem goes away because it doesn’t. I spent a good year back and forth with them, especially with the pandemic where everything’s closed. A year later, everything's just a completely different story. Their people were good and almost felt like they were my friends. With Anthem, all my tax issues were completely solved. In fact, the IRS has been sending me checks. There is only about 2,500 from one of the years then everything is will be done and settled.

Two years ago, I found Anthem online. I looked them up and I read their reviews, which were great. It seemed like they were trustworthy. The last two people I worked with, Michael and the female that he was working with, were great. Michael worked hard to do what he could to help me out. He called me back majority of the time ASAP. He was very polite and always professional. I also have to give the girl that was working with him credit because she was on it. Michael was good, but if she could take his place, I would love to work with her 100%.

I went online and I did some research with some other companies that were locally here in Texas where I'm at. I happened to catch Better Business Bureau feedback and consumer feedback but I must have caught some positive feedback and chose Anthem. But they did a poor job for me. It took them over a year and a half to get things taken care of. They were terrible at communicating, returning phone calls or even answering the phone call. In my business, I missed calls too but I make it a point to return my calls. Anthem did about three income taxes for me for three years and I had one company do it for me here locally. My taxes were 5,000 and I thought of sending them to Anthem and see if they could do better. I turned out with a $15,000 bill, which was $10,000 more than what the local person did here in Texas. It was way more taxes than I initially started off with when I started off with Anthem.

Anthem Tax was helpful and they communicated really well.

The reps at Anthem were interactive and reasonable. They gave me the time frames and came along. Whatever time frame they said it was, it was. Working with Anthem gave me some peace of mind where I know that it's not going to affect this while we set up an appointment with the IRS to make the arrangements.

I was looking for somebody who was gonna solve my tax problems. I went with Anthem and they've been great. They made the deal that I wanted with the IRS and everything's done. It took nine months because of COVID. The monthly payment was fine.

I was laid off and I had to go into my 401(k), so we had a big tax bill that we couldn't pay. The first person I talked to was the sales guy, Greg. During our first conversation, he said they could help me. He asked for some initial information and we've never done it before, so we didn't know if that was a comprehensive list of what he should be asking. We said, “Great. We'll send it with the service.” At the time, money was extremely tight, so he worked out a payment plan. He said, “Once we get the final payment, we'll start it.” They got the final payment on the first part of October, but we didn't hear anything. When we finally heard from someone, it was November or December and we got back to that person with information then we didn't hear anything.