Alleviate Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Alleviate
- Easy enrollment process
- Transparent service explanations
- Debt management services
- Doesn't help with secured debt
- A few reports of password reset issues
Alleviate Reviews
Filter by Rating
- (264)
- (29)
- (21)
- (16)
- (26)
Popular Mentions
- 4,959,469 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,959,469 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 10, 2025
Cody ** was very professional in every way. He explained everything step by step, until I understood everything completely without any questions. I'm sorry to say I don't remember the agents name that went through everything with me after speaking to Cody but she was also wonderful. Deciding to work with Alleviate already feels like the best decision I have in a long time. Thank you for with the utmost respect.
Kathleen,
We’re genuinely honored by your words. It’s one thing to feel helped but to feel like this was the best decision you’ve made in a long time is something we don’t take lightly.
We’re over the moon to hear that Cody walked you through it all so clearly and Selene helped seal the deal. We look forward to what's ahead and are always just a call away if you need anything.
Reviewed July 10, 2025
A great call from ALLEVIATE about all of the things involved with the program. I understood them all. He answered all my questions and explained the process to me. Good job. He made me feel very comfortable about this program and all of the things that are going to be happening in the next six. Thank you.
Thank you for sharing your experience, Nancy!
Feeling understood and at ease makes all the difference, especially early on. We're grateful you're here and so happy the call helped build trust and clarity around what's coming next.
Reviewed July 9, 2025
The process so far has been very transparent and personal. They have tailored the process to me. The welcome videos have been so helpful. It’s nice to be able to watch them when I need a quick review. Those that have been involved with my enrollment and my questions have been so kind.
This has truly made our day, LeighAnn! 🤗
Hearing that the process feels tailored to you and that the videos are helping just as intended means everything.
We’re always here if you need a refresher or have any questions along the way.
Reviewed July 9, 2025
I’m new to the program. I’m pleased with all the information so far. Every one was pleasant and professional explaining in detail all about this program. One thing I was concerned about was after the negative comments I’ve read so far on the reviews. This is my trust and my money in your hands, please don’t disappoint me. I’m putting my trust in you and I hope you deliver. Thank you.
We're so glad your experience has been off to a great start and that our team was able to walk you through the process clearly, Lorena.
We know it takes real trust to begin a program like this, and while every journey is different, we're committed to making yours a positive one. We're excited for what's ahead and grateful to be on this journey with you.
Reviewed July 8, 2025
I am being swallowed by debt. Everyone I spoke to today was very helpful, professional, and considerate. The process came together rather quickly, and easily. I appreciate the helpfulness. I am hoping I can start to dig my way out of this debt. It is a hopeless feeling, but I have hope now.
Lisa,
We can’t tell you how much it means to hear that hope has found its way back in.
Feeling swallowed by debt is something no one should go through alone, and we’re honored to be the team helping you through it. We’re so happy the process came together easily and that our team helped make things feel just a bit lighter today.
Please feel free to reach out if you need anything. 🩵
Reviewed July 8, 2025
Very happy with customer service as far as how they’ve helped me, I am still waiting to see results but so far they have explained the service and good service. Very helpful and hope to see results here in next couple of months, my agent was clear and confident on my situation.
Thank you for sharing this, Victor!
We’re so glad the service has been everything you hoped for and even more so that you’re feeling confident about what’s ahead. We’re excited to see what progress the next few months bring and will be right here to back you through it all.
Reviewed July 8, 2025
Extremely patient and he walked me through the online process with courtesy and very informative. I enrolled on the program due to hardship financial moment that I am going thru. I hope and want to believe this will help me on my financial stability until I get a new full time job.
Mayiyi,
We’re incredibly grateful you chose to trust us during this challenging time. It’s great to hear Turner made things easier by walking through the process with patience and care.
We’ll be right here to support you every step of the way as you work toward a debt-free future and that next opportunity.
Reviewed July 8, 2025
Received a Pre-Approval letter regarding a loan, but when I called I wasn't given a loan. I wasn't advised why I didn't receive the loan, just transferred to another person to set up debt consolidation. I wouldn't recommend this company to anyone because you are contacted under false pretense. The loan would have paid off the accounts that I have to now, allow to go past due and screw up my credit, just so this company can swoop in and save the day. At the end of the day, it's a scam, so they can say that they are helping you, but they are truly not.
Dear Angela,
Thank you for taking the time to share your concerns.
Pre-approval letters are often sent based on preliminary information, but after a more detailed review, some individuals may not qualify for a loan and can be referred to our debt resolution program as an alternative.
We know this program may not be the right fit for everyone and truly regret if it wasn’t the best fit for you. That said, our mission remains the same, to offer a genuine solution for those looking to take control of their debt.
Our program has helped hundreds of thousands of people in financial hardship reduce their debt through negotiated settlements. While many creditors require accounts to be delinquent in order to qualify for a settlement, clients always have full control over their participation.
Additionally, some clients may be eligible to apply for a loan through our partnered lender later in the program, and we’d be happy to review that option with you in more detail.
Our management team will be reaching out to see how we can assist further.
Reviewed July 7, 2025
Sam was very helpful and courteous and continues to answer my questions when I need him. Your company continues to try and contact me but I don’t like to be bothered. If I need anything Sam is there. I probably won’t answer your continuous calls so please don’t call thank you.
Thank you for your review, Lee.
While Sam was your enrollment agent, moving forward, you’ll need to connect directly with our team here at Alleviate. This program depends on your collaboration and partnership to be successful.
We truly regret any disappointment, and our team is always just a call away if you need anything.
Reviewed July 7, 2025
The first person who I talked to explained the program to me and was very nice, once the welcome call into the program called me then I can clearly see how well organized they are and very legitimate. I highly recommend this company to anyone who is drowning in Credit Card Debt.
Rene,
We’re so glad everything felt right from the very start.
From the initial call to your Welcome into the program, we’re thrilled the experience felt as organized and legitimate as it should. Your words could be the encouragement someone else needs to get started, and we appreciate that more than you know.
Thank you for letting us be a part of your story.
Reviewed July 3, 2025
Had a great experience with Rebeca and Moses. Was made to feel very comfortable with instant emails. Assures you of whom you're speaking with while you follow along. Greatest concept ever. They make you feel at ease while walking you through the whole process. I would recommend them to anyone needing relief.
Hearing that you’re feeling at ease says everything, Tallenta.
Getting started isn’t always easy and the fact that we could bring some clarity and peace of mind by walking through everything in real time makes us so happy. We’re here for you every step of the way and can’t wait to see what progress lies ahead.
Reviewed July 3, 2025
Every question I asked was explained to me in great detail. I was pleased by the service I received and look forward to what's in store for the future. My advisor was very helpful and I'd recommend him to anyone if they needed a service. The explanation were thorough and precise and easy to understand. So far everything is on a positive note.
Ralph,
We really appreciate you sharing this!
Service is at the heart of what we do, and it’s so great to hear it started with your advisor, Jonathan. He’s got a real talent for breaking things down in a way that just clicks. We’re glad you’re here and look forward to supporting you through this journey.
Reviewed July 3, 2025
Vivienne was very nice and helpful and explained everything with professionalism. She was patient. My experience so far has been great and I received such a warm welcome by the entire team. Thank you for making this process easy and comfortable. You all have been very personable and easy to reach out if I have any questions.
Thanks for taking a moment to brighten our day, Chad!
We're all so excited to have you with us and even happier to hear your experience with Vivienne and the team felt so warm and welcoming. Her patience and professionalism really do shine, and we're so proud she's part of the team. Making this whole process feel easy and approachable is what we're here for, and we'll be right here anytime you need us.
Reviewed July 1, 2025
The Company has been awesome. Everyone I have spoken with has been very supportive and professional making me feel more comfortable with the decision to pay my credit card within 30 months. I am very grateful for their help. I highly recommend them especially if you are trying to pay off all your debts.
Cheryl,
We know how important it is to feel like you’re in good hands when making a big financial decision and we’re so grateful you feel that way with us. Helping you reach that 30-month goal is what we’re here for, and we truly appreciate you sharing your experience.
Thank you for trusting us to help you knock out that debt and for recommending us to others looking for the same kind of support.
Reviewed July 1, 2025
The gentlemen I talked to explained everything clearly and was very polite and helpful. Was very willing to make sure I understood everything. Asked me if I had any questions. They also said if I had any questions later I could contact them. I was very pleased with the service.
So glad to hear our representative broke everything down in a way that made sense, Patty!
We're always here to walk you through anything and appreciate your feedback. 🤗
Reviewed July 1, 2025
Very helpful and answered all my questions and were very friendly. Would recommend them. They explained everything to me and ask me if I had any questions. Walked me through every step. They keep me informed of everything that’s happening. I’m very grateful for the help and support they’ve have shown me.
Thanks for checking in, Linda!
We’re honored to be in your corner and are thrilled to hear your experience with our team has been informative and helpful. We’ll be here for every update, settlement, and any questions that come up, so please don’t hesitate to reach out if you need anything. 😊
Reviewed June 30, 2025
Okay presentation could have been a little more explained on some things and some things were not clear in the first letter. I first received such as this is not just a loan but a debt clearance. Yes I need to clear some of my debts but I don't want to have to close all my accounts at one place only to have to reopen it later. I work a lot, all kind of hours so I don't have much time to move things that often. That's part of the reason I'm in this mess.
Peggy,
We hear you and appreciate your honest feedback.
While our program isn’t a loan, but a debt settlement service aimed at negotiating what you owe down to a lower amount, some clients do become eligible to apply for a loan through our partnered lender later in the program.
As for account closures, we understand this can be frustrating. Creditors often require accounts to be delinquent to consider settlement and ultimately decide whether or not to close them. If there’s a particular account you’re hoping to preserve, our Client Success team is always here to help you walk through your options.
Thank you for trusting us to help you get through this.
Reviewed June 27, 2025
Very good customer service! Seems to care compared to other similar companies I’ve dealt with. Promised to pay off loans quicker and more efficiently than other companies I’ve dealt with. I am pleased so far. The representative I spoke to over the phone was kind and courteous and was very helpful in insuring me that everything will be handled the right way. I am happy I made the decision to switch from Freedom Debt Relief as their customer service and support wasn’t the greatest.
Thank you for sharing your experience, Jordan!
We’re grateful you gave us a chance to show you how different this experience can be and are so proud to hear that your time with us is already feeling smoother and more supportive.
We aim to move as efficiently as savings allow, always focused on the right outcome.
Reviewed June 27, 2025
All questions were answered and explained. I was explained what will happen during this process and what to expect. I felt at ease knowing that any questions I do and did have were answered right away. Very good job to your crew. I hope this stays like this. I enjoy knowing that working with you all makes the light at the end of the tunnel achievable.
Hearing that you’re starting to see the light at the end of the tunnel means the world to us, Michael. We’re so glad we could help ease your mind by answering your questions and laying out what to expect. You’ve got a whole team behind you, and we’re so excited to walk this journey with you!
Reviewed June 27, 2025
When I signed up with Co, I wanted only the Citi account to be addressed. When I looked at portal Best Egg account was also included, person I talked to did not take care of problem. I also asked how much of reduction of monthly draw would be, was advised that I would know before the 26th, this did not happen. Until I asked to terminate my contract with your company.
Dear Rosemary,
Thanks for taking the time to reach out. We understand how important this was to you and truly regret any delays in the process.
We understand we’ve taken steps to remove the account, and a member of our management team will be reaching out shortly to check in and offer any additional support you may need.
We appreciate you hanging in there with us and look forward to connecting with you soon.
Reviewed June 26, 2025
I must get at least 10 spam calls a day, which had me very skeptical about the services discussed. However, after speaking with Cody **, in which he answered all of my questions and explained the process, expectations, and guidance to reducing my debt. After speaking with Cody, I am confident that my goals will be met and very appreciative of Cody’s professionalism.
Thank you so much for sharing this, Dwan!
With all the spam calls out there, we’re grateful you picked up and even more grateful Cody was the one you connected with. Hearing that you’ve gone from skeptical to confident about the road ahead means everything. You’ve got real goals, and we’re honored to be in your corner as you work toward them.
Reviewed June 26, 2025
Agent was a delight to speak with and believe all questions were answered. She walked me through all the steps and answered all questions I had. We reviewed all questions I may have had and gave me thorough answers. Very happy with the agent at the time. I hope in the future I would be able to speak with this agent
Pamela,
Hearing that Vivienne was a delight to speak with and answered all your questions so thoroughly is exactly what we love to hear! We’re so happy you’re here and hope you get to speak with her again, too!
Reviewed June 25, 2025
This could not have come at a better time. I've been very frustrated with my credit again, after getting down to owing absolutely nothing in four months. I'm not in a position to do that again. Somehow I was connected with you, and everyone especially Manuel, was great. I can't thank you enough for all your help. I didn't get a say for the position I was put in, so I'm really excited to be able to be able to do this... So thank you.
Thank you so much for sharing this, Erica.
We can’t tell you how much it means to hear your words. We know how tough it can be to feel like you’re starting over, and we’re so glad you found your way to us, especially to someone like Manuel.
We’re here for you and we’re genuinely excited to help you move forward. 😊
Reviewed June 25, 2025
I am very impressed with how patient the staff is at this company. They answered my questions and were very polite, even when I ask the same question several times they are very kind and informative, I am scared to do this process because it is confusing however the 2 gentlemen I spoke with assured me it is normal and they will take care of things. Thank you
Cindy,
We completely understand how overwhelming starting something like this can feel, and we’re so glad to hear our team helped ease that stress. Their patience and kindness are exactly what we hope every client experiences. You’ve got a whole team behind you and we’re just a call away whenever you need us. Thank you for taking the time to share your experience with us!
Reviewed June 25, 2025
Hello it started out ok. Then I started not being able to understand what she was saying. She (Jean) stop and said that she (Jean) would reach out to Mark **. I was told that she would call my husband to 6/25/2025 at 10:00am but he never received the call. So I'm left incomplete. Thanks.
Hi Debra,
Thank you for reaching out and sharing your experience.
While our records show that Jean called your husband when she was available later in the day, we understand the timing may not have aligned as expected and regret any inconvenience. We appreciate you bringing this to our attention, and someone from our team will be reaching out to him shortly.
Reviewed June 24, 2025
At first I was skeptical and worried about doing the program but everyone gave me reassurance and confidence to get me debt free. I won’t leave any debt to my family when the time comes and I will have room in my budget for emergencies and legal backup during the process to deal with my creditors
Merigail,
We completely understand the skepticism that can come with joining a program like this, especially when it’s something new.
We’re truly thankful you gave us the opportunity to walk alongside you. Knowing you now have room in your budget for emergencies, and the peace of mind that comes with legal support is exactly the kind of outcome we hope to provide.
We’ll be here for every update, settlement, and everything in between. If you ever need more clarity or reassurance, we’ve got you.
Reviewed June 24, 2025
Helpful in getting me onboarded into the program. The care of both people I spoke with were top notch and they were very knowledgeable and supportive. I would like to recommend them to anyone. They are very good at what they do.
Thank you for sharing your experience, David! We’re so glad to hear you were in great hands with our team. Service is at the heart of everything we do, and your recommendation is one of the highest compliments we can receive.
If anyone else is considering support, we hope your experience helps them feel confident in reaching out.
We’re always here if you need anything and look forward to what’s ahead.
Reviewed June 23, 2025
Alleviate has been very professional, considerate and helpful. They have guided me through the enrollment process and eased my anxiousness. I feel secure that Alleviate will help me with my debt consolidation goals and achieve financial freedom. I am grateful to have this opportunity with this company to ease my financial stress while still paying my creditors back.
Sharon,
We’re so grateful you took a moment to share this. We know how overwhelming debt can feel, and we’re truly glad our team was able to ease your anxiety and help you feel supported as you took this important step forward.
It’s an honor to walk alongside you on your path to a debt-free life and we’ll be here for you every step of the way.
Reviewed June 19, 2025
Updated on 07/16/2025: I came to this company and started paying them around December 2024. Now I am on the about 7th payment. This company promises to contact your creditors and attempt to negotiate a lesser amount maybe 50%. The company makes no promise that they will actually do anything. Out of the monthly amount paid to them, they deduct a processing fee and also fee for the law firm contractor. At the beginning of this process, I had a lot of debt BUT all my monthly payments were on time. Now after seven months all my payments are behind, cards cannot be used, and the finance charges of course have increased. The company does not provide any written verification that they actually contacted the creditors. Not a happy camper. Have I accomplished anything?
Original Review: Started off reasonable and told they would start seeking debt reduction a little after 5 month or so. Right about making my sixth payment, I said let me contact them since I had little. Then they changed their tune and said my few debts would have to go into collections before they would seek debt consolidation. This was never told to me before. Now I have no idea when they will seek the debt consolidation but I still make my monthly payments. I told them I will write the creditors and tell them I told Alleviate to pay them and they refuse.
Geary,
Thank you for reaching out and sharing your concerns. We’re sorry to hear you’ve felt uncertain at times, and we truly appreciate the opportunity to clarify.
While many clients see their first settlement within six months, timing can vary depending on available funds and creditor participation. We’ve already initiated contact with one of your creditors and are closely monitoring your file for negotiation opportunities.
It’s also important to note that not all accounts must go into collections to be eligible for negotiation. Because we work with a broad range of creditors, each with its own guidelines and timelines, we adjust our strategy accordingly.
A member of our management team will be in touch to provide additional support.
We appreciate your patience and are committed to keeping you informed as things progress.
Reviewed June 18, 2025
Hi the very first one I talked with had no problems. One of the representatives called me on 6/17/25 and I told him to call me after 4 pm my time. Never received a call so I waited till 6 pm and I talked with lady and did the welcome package and got that done and then I got a phone call on 6/18/25 for the same thing and I told him that I already talked with someone and he said now I see you did.
Hi Dale,
Thanks for taking the time to share your experience.
We understand how a mix-up like that can be frustrating, and we truly appreciate your patience and continued participation. We've shared your feedback with our team and are glad you were able to get the information you needed.
Reviewed June 18, 2025
Being in debt is never a good feeling. And finding a way out isn’t any easier. Alleviate has made the process easy and task free. The process is easy to understand and very simple. I have been very please with my experience. I have been very well informed on any questions that I asked and gave me plenty of insight I needed to know to understand.
You said it best, Michael.
Being in debt is hard and finding a way out isn’t always simple. That’s why it means so much to hear the process was easy to understand and your questions were met with real answers and insight.
We’re here when you need us and are glad to be walking this road with you.
Reviewed June 16, 2025
So far the process has been made easy. Hopefully this remains true and ends successfully with our debt more under control or alleviated. Everyone we have spoken with has been kind and generous. So willing to be as helpful as possible. I still don’t fully comprehend how the process works, but I am willing to trust it.
Susan,
We really appreciate you taking the time to share this! It’s great to hear things are off to a smooth start and our team has been so supportive. 😄
It’s completely normal for the process to feel a bit confusing at first, and we’re here to help everything make sense as you go.
If anything ever feels unclear or you’d like to revisit something, don’t hesitate to reach out. We’ve got your back and are always just a call away.
We’re excited to be on this journey with you and truly appreciate the trust you’ve placed in us!
Reviewed June 16, 2025
Soloman was great and made me feel comfortable through the process. I’m confident that I can now get my financial situation under control. It is important that there is a team that fit that helps me from start to finish. They have assured me that this will happen. I can always reach out if I need help.
Thank you for stopping by and sharing your experience, Miguel!
We’re so glad to hear you’re feeling confident and in control after your conversation with Soloman. You have a full team behind you, and we’re looking forward to supporting you throughout your journey. 🫱🏼🫲🏼
Reviewed June 14, 2025
The process is too long and not straight to the Point. It should not take all of this to sign up for your services. The legal explanation almost Just say forget it. Also, when I asked how long is this process it could be up to six months or less. I also asked what’s the difference with me just stopping payment on my own bills because I could have possibly negotiated my own deals after saving my own money. Your process is too long drawn out and it also does not help with all of a person's bills when you sign up, I was under the impression that your company would help with my own bills. The person I spoke to from your company Lauren was great, that pretty much the only reason I stayed, so I really hope it’s worth it in the long run.
Kimberly,
We appreciate you taking the time to share your feedback. We're sorry to hear that the process felt longer and less direct than expected. This is a big step, and our goal is to ensure you have the information needed to make a confident decision, never to overwhelm.
While we do our best to keep things clear and efficient, we understand that everyone’s expectations are different and will pass this along to the appropriate team.
Our program is designed to support individuals in financial hardship by negotiating with creditors and providing structured, ongoing guidance. While some choose to manage this on their own, we aim to lighten the load with experience, strategy, and support.
Most clients see their first settlement within 4–6 months, depending on creditor participation and available funds. We’re here to help you succeed, and our Client Success team is always a call away if you need anything.
We’re truly grateful you’re here, and we’re committed to making this journey worthwhile for you.
Reviewed June 14, 2025
I consider my experience to be acceptable and fairly good. Although I was busy at work, Oscar took the time which was necessary to run over the main points, it took 22 minutes to finish the welcome boarding and he already promised me before that it will take 20 minutes.
Thanks so much for your feedback, Hayan.
We really appreciate you squeezing us into your busy day to go over everything. Even though the call ran a couple of minutes over, we're glad to hear it still went smoothly.
If we ever reach you at a busy time, you can always give us a call back whenever it works best for you!
Reviewed June 14, 2025
Give me someone who speaks English. Nothing personal foreign accents are very hard for me to understand and they speak too fast. I’m old. My brain doesn’t translate accents. When I’m speaking to your reps, I explained that to them… But they just keep talking so I don’t know what to tell you. Apparently they’re not listening.
Vincent,
We're sorry to hear the conversation felt rushed and was tough to follow.
We appreciate your feedback and will be looking into it further. Someone from our management team will be reaching out shortly to offer support and make sure all your concerns are addressed.
Thank you for taking the time to let us know.
Reviewed June 13, 2025
I am not pleased with the program, because I don't feel as it was adequately explained yesterday. In the beginning I said that my accounts were up to date. I didn't know they needed to be in default. Also I was lied to about the date of when it would start. I was told it would be pushed back to 7/20 which it was not. Just red flags for me.
Dear Karen,
Thank you for taking a moment to share your feedback.
We’re sorry to hear the program hasn’t met your expectations and truly appreciate you bringing this to our attention. We will be reviewing this further as part of our commitment to transparency.
We understand that the voluntary decision to fall behind on accounts in order to demonstrate financial hardship and qualify for settlements can be difficult. While this is a key part of how the program works, we recognize it’s not the right fit for everyone and apologize for any confusion or inconvenience.
Regarding your payment, adjustments can often be made with appropriate notice. Our management team will be reaching out to review your account and discuss available options to ensure your concerns are addressed.
Thanks again for sharing your concerns.
Reviewed June 12, 2025
Very nice man I spoke to, he answered my questions and was very patient. I had a short wait time which was good and he spoke slowly so that I could understand him. I will give him a five star rating. I can’t think of any more to say thank you very much! I appreciate all your help and support from your team there. I was very nervous about doing this without knowing who you are and if I was doing the right thing, I feel good about it and that I will have a great outcome. Thank God for this blessing
Thanks for letting us in on your experience, Shirley!
We love hearing how everything came together and that your time with our team was truly 5-Stars. 🤩
It’s not always easy stepping into something new, so it’s amazing to hear you’re feeling more confident about what’s ahead.
Just keep following the path we’ve laid out, and if anything comes up, we’re always here to help.
We’re cheering you on and couldn’t be happier to be in this with you! 🤗
Reviewed June 11, 2025
Am very pleased with the help and instruction shared and explained the contract making sure all my questions were answered before moving on, when needing more clarification on each of my question, thank you for being very professional and willing to help, I feel that I have been giving all of their undivided attention. Thank you.
We’re over the moon to hear this, Michael! 😄
So glad you had the space to ask all your questions, yes, even the tricky ones, and explore everything at your own pace.
We’re always here to help (and yep, still giving full attention 👀).
Thank you for sharing your experience!
Reviewed June 11, 2025
The two people that I dealt with from your company were just amazing. Carlos was my lead representative. He has really made a difference in my life consolidating my debt. He made a big change in my life and the way I look at money. So I want to thank him and your company.
Richard, thank you for taking the time to share this.
Hearing that Carlos made such a meaningful difference in your life and helped shift your perspective on money is exactly the kind of change we hope to create.
Stories like yours remind us of the real impact behind every conversation and we’re proud to be part of your journey toward a debt-free future.
Reviewed June 10, 2025
Matthew is the way I know his name was very helpful and very professional. I would always like to work with him. He is really, really a great asset to your company. He really made me understand the contract and did whatever necessary to keep my account from not being closed because I was going to close it. Thank you Matthew. I hope you get recognized for this. I’m sorry I don’t know your last name.
Julian,
We absolutely LOVE when our team members are recognized, and we’re so grateful you took the time to share your experience with Matthew!
We’re glad to hear he was able to make the necessary adjustments and guide you through the process with clarity and care.
We made sure Matthew and the team saw your feedback.
Thanks for sharing. 😊
Reviewed June 10, 2025
I had a productive and informative conversation with your representative. At this point, I've been nervous about the process and have reached out to my personal rep a few times. But it was nice to get a rundown and some clarification on some things. I appreciated the call, despite ignoring it multiple times prior, accidentally on purpose 😅.
Thank you so much for sharing, Heidi.
We totally get how overwhelming new experiences can feel, and we’re so glad you trusted us to guide you through it.
Please know our dedicated team is always here to support you, whether you have questions, need a refresher, or simply want to explore more.
Reviewed June 9, 2025
Professional and an easy guidance. They also helped me get out of a situation that I was in. Let me know that you have to really look at what you’re doing. Also, help with the finance is really great. Help you with the steps. Like I said, I like the professional professionalism for a patient. It’s like I knew the guy was talking to.
James,
The way you described your experience being personal, professional and grounded in real connection is exactly what we hope every person feels. To know we’ve helped ease the weight of your situation means more to us than words can say, and we’re so excited to be on this journey with you!
Reviewed June 9, 2025
The Team who worked with me to set up my account was phenomenal. I can’t thank them enough for their attention to detail and remarkably clear communication. I now have peace of mind and a strong path towards paying debt off timely, saving a bit of money doing so and increasing my credit rating. This is also going to open doors for me in the future to borrow when needed and less stress. Thank you again Alleviate Team!
Thank you so much for sharing, Deborah!
Hearing that you felt heard, supported, and finally on a strong path forward means everything to us. Your words about peace of mind and future possibilities remind us what this is all about. You’ve taken a huge step and we’re proud to be in your corner for what’s ahead.
Reviewed June 6, 2025
The people working with me such as Christina was very informative. She told me all the details to the program. She answered all the questions that I had. She was kind. She was nice. She was accurate and she gave me the resources that I need to go back and look and check for myself. I am very happy with the outcome even though I did not come to consolidate. I end up consolidating but I'm happy. Thank you for the amazing work that you do and thank you for helping me throughout the time
Sandra,
Hearing that Christina guided you so thoroughly and even shared helpful resources is truly the kind of support we want every client to feel. We’re honored you chose to move forward with our debt relief program and are excited to be walking this journey with you.
Thank you for taking the time to share your experience with us. 🤗
Reviewed June 6, 2025
They explained everything to me and my concerns! I do feel better and if I need to call they will kindly help me! I did my welcome talk today. It went very well and will be talking again next week! I am very pleased. I hope this really helps me and everyone was so nice!
Thanks for stopping by and sharing your experience, Lynn!
We’re so excited to have you with us and are thrilled you’re feeling better after speaking with Melvin.
We’re right here with you and can’t wait to see your progress unfold!
Looking forward to our next chat. 😊
Reviewed June 4, 2025
I had spoke to a Kelly from Alleviate and she explained everything right to the T. Couldn't ask for better customer service out of somebody and she was very professional and told me exactly what to do in case of different situations were to appear. Everything so far it is the beginning of my involvement with alleviate but everything so far is very professional and helpful.
Jamie,
What a joy to read about your experience with Kelly! 😄
Service is truly at the heart of everything we do, and it’s clear Kelly went above and beyond to prepare you for every step.
We’re honored to be walking this path with you and will be sure to share your feedback with her!
Reviewed June 4, 2025
Very good at explaining things and going over what is and isn’t gonna happen through this process of getting cards paid for and how not to make anymore payments that all would be going through your company. So I would like to thank you and your company for helping me with these card
Thanks for checking in, Jeff!
We’re so happy you’re here and even happier to hear your conversation with our representative was a great one.
We’re proud to be in your corner and can’t wait to see how far you’ll go.
Reviewed June 3, 2025
Very helpful and thorough and readily available for any questions. Tyler is great! Tyler responded quickly to any questions and made responses and call backs as promised. Tyler is very kind and thoughtful. He made process much easier to understand. At the same time he is very professional and knowledgeable. Tyler help to make a stressful situation for us less stressful.
Jack,
We’re so glad Tyler made things feel more manageable and followed up just like he said he would! That kind of care and consistency is truly what we aim for, and we’re excited to support you on your journey to becoming debt-free.
Reviewed June 3, 2025
The two main agents I dealt with were quite professional, but not stuffy. Having been through another debt remedy org, I can safely say my initial contact with Alleviate appears in the right direction. The instructions are straightforward. No surprised numbers $. Frankly speaking, Alleviate from what I perceived does not sell you dreams. I am just beginning, but that's how this 75-year-old retired investigative officer sees it.
Clyde,
We’re incredibly thankful you took the time to share this.
Your feedback means the world to us, especially coming from someone with experience in another program and a sharp eye for detail.
We’re proud that our transparency and professionalism stood out, and you felt things were clear from the start.
We’re here with you every step of the way and are grateful you chose us.
Reviewed June 2, 2025
The guy was very rude wanted to be nasty when I said my answers and ask me the same question more than once after I answered. I will with my rep Ryan if I have questions. When I tell people about this company I will tell them to speak with the rep they talk to and not customer service.
Thank you for your feedback, Brandy.
We’re sorry to hear you had a disappointing experience and appreciate you taking the time to share it. We will review the interaction as part of our ongoing commitment to professionalism and service, and a member of our management team will be reaching out to you soon for further support.
Reviewed June 2, 2025
So far you have done nothing but create a new dashboard that I can't access. It's time you start some negotiations so the creditors will stop trying to contact me. It has been several months now and seems time you began.
Dear David,
Thank you for sharing your experience.
We’re sorry to hear you’ve had trouble accessing your new dashboard and understand how frustrating that can be.
While your enrollment began just over two months ago, we understand how important it is to feel progress being made.
A member of our management team will be in touch shortly to review your program and what comes next.
Reviewed May 31, 2025
I was incredibly pleased. The people were friendly and very knowledgeable. They turned an experience I was dreading into a great experience. I would recommend them to everyone! It was very fast and they helped with my financial situation. I believe they covered everything even saying when I received a call the number would start with 888. This company hadn’t been in business very long, several years, but they surely know what they are doing!
Carol,
We’re so glad we could turn things around and turn what felt overwhelming into a great experience!
Your kind words about our team's friendliness and knowledge go a long way and we’ll definitely pass them along.
Thank you for your trust, recommendation, and for letting us walk alongside you through this.
We’re here for whatever comes next.
Reviewed May 31, 2025
First, the order number provided is my contract document number since I couldn’t find an order number. My agent was very knowledgeable and very easy to speak with. His tone was perfect and professional at the same time. He answered all my questions with detailed answers and also provided valuable references to assist with my ability to understand all of the program requirements.
Thank you for sharing, David!
We love hearing how things are going and are so glad our agent was able to answer all your questions with care, clarity, and the right tone. This is exactly the kind of support we strive to deliver, and we’ll make sure your agent hears this.
If you ever need help finding your account number or have any questions along the way, don’t hesitate to reach out.
Reviewed May 30, 2025
I must of misunderstood the date of my first payment. I was under the impression that it would be June 30th. I call and you would not change it. The way I see it we are off to a bad start. I’m very disappointed that we couldn’t solve this problem. I will research for another co.
Thank you for reaching out, Francis.
We truly appreciate it and regret any misunderstanding.
After reviewing your file, we’re glad we were able to make an adjustment and keep your program on track.
If you ever have questions regarding your program or need to explore adjustments, reaching out ahead of time gives us the best chance to support you.
Reviewed May 30, 2025
We are so grateful to have found this program. Everyone has been so kind. We never expected to be in this financial situation. We were looking at losing our home. We couldn’t make our bills and every month it got worse. The Alleviate program has given us hope. We’re so grateful that we didn’t have to file bankruptcy. Thank you so much for all your help.
We’re beyond grateful you found us, Debbie.
Life can be unpredictable and we’re so glad we could be here for you. Knowing that our program has brought you hope means everything to us and is truly why we do what we do.
We’re honored to be a part of your journey to becoming debt-free and can’t wait to see you reach the other side, stronger than ever.
Thank you for taking a moment to share.
Reviewed May 30, 2025
Great customer service and very knowledge and helpful. He was patient. I was very satisfied with explanation of your process. The agent was very clear on his explanation and assured me of the process and a very understanding manner... I was assured by the agent that if we had any questions or concerns that he would be available to help if possible.
Benny,
Thanks so much for taking the time to share your experience!
We’re thrilled to hear you felt well taken care of and that your questions were answered clearly. If anything else comes up, please don’t hesitate to reach out.
We’re always just a call away.
Reviewed May 29, 2025
My experience was great! Very friendly and informative. They happily answered any questions I had. They made me feel comfortable with the process and the success rate of this program. They were very thorough in all areas. I feel confident my experience will be successful. I look forward to working with them as I work on improving my debt.
Shari,
Feeling supported and confident is such an important part of the process, and we’re so happy to hear you’ve had a great experience. We’re here for any questions, updates, or support you need along the way and look forward to seeing all the progress you’ll make!
Reviewed May 29, 2025
The representative was very polite and went through the material at a good pace with attention to detail and asked several times if I had questions. I did have a hard time understanding him at times but I do not have an ear for languages or accents so not his fault at all. Very patient when I asked him to repeat himself.
Thank you for taking the time to share this, Elsie.
We’re so happy our representative was able to provide a kind and attentive experience and truly appreciate your kind perspective.
We’re grateful to have you with us and are always here if you need anything.
Reviewed May 29, 2025
Wilfredo **, explain everything clearly. And remind me that I can always contact him if I have any questions or concerns. And I really appreciated that. He provided his contact information, which was very helpful. I am confident that he is going to help me on my journey to financial freedom.
Georgia,
So great to hear Wilfredo was able to guide you through the process! Your journey to becoming debt-free has officially begun and we’re with you all the way.
Reviewed May 28, 2025
The process from start to finish was handled with professionalism, caring and knowledgeable staff. It was a simple process and seemed extremely efficient. I felt very comfortable and confident that my business was taken care of. Everyone was very patient with me. I would highly recommend your services to others. I thank each and every one of you for your time and your skills!
That’s what it’s all about, Jamie!
Knowing that you felt supported, understood, and confident from start to finish is the highest compliment. Your trust and recommendation mean more than you know, and we are just a call away whenever you need us.
Reviewed May 24, 2025
I was a little hesitant about the program, but Karlo was very nice, personable and knowledgeable about the program and answered all of my questions. I would definitely recommend this program to family and friends. I’m ready to achieve my goal towards being debt free and increasing my credit score.
Thanks for taking a moment to share how you’re feeling, Lillian!
We completely understand the hesitation when joining a debt resolution program, and we’re truly honored you chose to give us a chance and would even recommend us to your loved ones. We’re excited to help you become debt-free and are always just a call away if you need anything.
Reviewed May 24, 2025
Thank you for helping us with our debt. We were really starting to stress over this. Thank you Michael ** for his patience with us. We really appreciate it. We are looking forward to working with you. I'm really happy that I finally called you back after the many calls you gave me.
So glad to be by your side, Joan!
We’re truly grateful to be a part of your journey and look forward to the progress we’ll continue to make together.
Reviewed May 23, 2025
Your people tell me my prior company is not a legitimate company. I don’t know who to trust, anymore. I was able to pay my bills, but wanted someone to negotiate lower interest rates/payments so my budget wasn’t so tight. You say I can’t trust them: how do I know I can trust you???
Sarah,
We understand the hesitation, especially after trying to get help elsewhere. We’re here to make this process feel more manageable, and we’ll continue working to earn your trust over time. If anything ever feels unclear, please reach out. We’re here to support you.
Reviewed May 23, 2025
Super professional! Everyone I’ve spoken to has been very kind and made a stressful process easier. Very thankful for the service they are providing, it’s taking a weight off of my shoulders. Financial debt is never easier but they’re making it a smoother process. Omar ** who I spoke with most recently, was great.
Destiny,
Thank you for such a thoughtful review!
We know how overwhelming debt can be, and it’s incredibly rewarding to hear we’ve helped make it feel a little lighter for you. We'll be sure to share your feedback with Omar and are here whenever you need us.
Reviewed May 23, 2025
I want to cancel my service with your company. I can't afford it, no money has changed hands yet and none will be. I cannot afford $600 a month on my social security payment. I'm trying to get my own place now. That will take almost all my discretionary spending for things like food, laundry, transportation and etc
Thank you for reaching out, Ronald.
The cancellation process has been initiated, and our team will follow up with you shortly. We understand the importance of affordability and are always happy to talk through options, should you be open to it.
Reviewed May 21, 2025
Everyone was friendly and made sure I understood everything and gave the opportunity to ask questions. I am relieved to know my debt can finally be resolved as I had felt like it was never going to go away..
What an amazing review, Andrea!
We’re so glad you felt relief and were able to get all your questions answered. We’ll be right here when you need us and are excited to resolve this debt together. Thank you for taking the time to share this with us.
Reviewed May 21, 2025
It’s really scary but the advisor was terrific. She told me that I won’t be killed if I don’t see a notice and that the Alleviate team is always there for me…and that I should tell a loan department that I’m having financial problems and that they should contact me by mail…
Steven,
We’re so glad your advisor was able to give you some peace of mind.
Debt can feel overwhelming, but the right guidance makes all the difference.
Whether it’s check-ins, settlements, or anything in between, we’ll be here every step of the way.
If you ever have questions or need extra support, please don’t hesitate to reach out.
Reviewed May 17, 2025
My welcome call went very smoothly. The questions were very straightforward and easy to answer. I was able to set up my payment's to work with my payment schedule which set me at ease. Everything step of the way I have been fully informed of the process. I look forward to working with Alleviate.
We’re so glad it’s been a smooth start, Ardythe!
It’s wonderful knowing the payment schedule brought a little peace of mind that you’ve felt fully informed along the way.
Looking forward to what’s ahead and supporting you throughout.
Reviewed May 17, 2025
Ramiro ** was extremely professional and knowledgeable. He explained everything very clearly and answered all my questions. He allowed me time to decide whether to move forward and did not pressure me into my decision. Working with him made the process very smooth and easy. The welcome process was also professional and ensured that I was onboarded properly.
Linda,
We’re so glad your experience started off on the right foot!
It means everything to know you felt supported and not pressured and the Welcome process kept that same energy.
We’re thankful you chose to move forward and are look forward to what we will accomplish together.
Reviewed May 16, 2025
Alleviate is helping us with credit changes we need to make and are doing it very well so far. Their people are very smart and pleasant to work with and really know their business. We are just getting started with this process and are pleased with progress, system and personnel and looking forward to realizing the great results we are expecting.
Thanks for stopping by and sharing your experience with us, Richard!
Helping you find the right path to resolve your debt means a lot to us and we’re grateful to be a part of your journey.
We look forward to what’s ahead and are just a call away whenever you need us. 🫡
Reviewed May 16, 2025
Aubrey was very professional and helpful. She explained everything clearly and answered my questions. She was very patient with all my questions and made me feel at ease during our call. She has excellent customer service skills. She did experience technical difficulties when entering my account information and asked if she could call me back.
Melissa, this truly made our day!
We’re so glad Aubrey took the time to walk you through everything, answer your questions and follow up just like she said she would. Service is one of our core values and it sounds like she nailed it.
We’ll pass this along to her and our team and are always here if you need anything. 🤗
Reviewed May 16, 2025
I am truly happy to be a part of the family. Aaron ** did a wonderful job assuring me that I made the right choice. I am thrilled to know my financial future is about to turn around. I am going to recommend Alleviate to all my family and friends. The process was smooth and quick. I received all the information I needed.
We’re so happy you’re here, Kevin! 😊
It’s wonderful to hear everything felt smooth and clear from the start and even better knowing you feel confident about what’s ahead.
We’re grateful to be a part of this step forward and even more so that you’re sharing your experience with those closest to you.
Reviewed May 16, 2025
Jami was very helpful and eased my nerves while walking me through this process. I feel a weight lifted off my shoulders knowing alleviate is here to help me become debt free. She explained the entire process and steps thoroughly, and I’m excited to start this journey. I couldn’t be happier and will recommend alleviate to all of my friends. Thank you Jami for everything and I’m so glad I started this process to become debt free.
Thanks for sharing, Kaitlyn!
That feeling of relief? That’s what we’re all about.
We’re so glad Jami could help ease those nerves and walk you through the process with care. Your excitement is contagious, and we can’t wait to help you become debt-free.
Thanks again for your kind words and recommendation!
Reviewed May 16, 2025
Quite knowledgeable on subjects that required explanations in layman’s terms which is important for both my wife and I and I appreciate the honesty and the representative ensured that we were completely satisfied with our understanding of what his company provided for us. If I had to recommend the company and the representatives knew exactly what the company guidelines were stating
Thomas,
We’re so happy to hear everything was explained in a way that clicked for you and your wife!
Talking through debt relief shouldn’t feel complex and we’re so glad our team could make the process feel approachable.
We appreciate your trust and look forward to walking this path with you.
Reviewed May 15, 2025
Very helpful and easy to understand. Was great! Was listening for any questions and very helpful and always listening to any questions or concerns that I had! Was great at keep me his main priority and always asking me if I was understanding what he was telling me. Would recommend him.
Thanks for taking the time to let us know how things went, Andre!
We love hearing when our team hits the mark and are so glad you felt supported and left with everything you needed. We’re always here if you need anything else.
Reviewed May 15, 2025
I am really satisfy with all the help I received during my enrollment in your Program. It been a great experience to talk with such knowledgeable and caring Persons that assisted me in this difficult time of Life. It been a long road and hard time for me since My Husband passed away and at last I found the help I need it. Thank You!
Martha,
We’re so sorry for your loss and are truly honored to be part of your journey during such a difficult time.
Knowing that we’ve helped bring even a little relief means the world to us. We’ll continue to walk beside you through each step of the program and are always here when you need us.
Thank you for sharing something so personal.
Reviewed May 15, 2025
Everything was great! The service with Adil and Rhley was amazing and they set me at ease. I can’t wait to get the program moving and see my future improve and I’m excited! I felt that Adil was amazing in setting my mind at ease and helping me to feel it would all be for the best.
We’re just as excited, Betsey! 🙌🏼
So glad Adil and Rhley made everything feel a little lighter and that you’re feeling hopeful for what’s ahead.
We’re looking forward to supporting you every step of the way and watching your progress unfold.
Reviewed May 15, 2025
I don't understand this program and please don't take money out of my account without me understanding more into debt. I don't trust this program. Please call me when possible to go over things so I can cancel my payment. I don't want to use this program because I do not feel comfortable. Thanks.
Thank you for reaching out, Michelle.
We are sorry to hear you’re feeling uncomfortable with the program.
Our team did try reaching you today to discuss your concerns but weren't able to connect. Please feel free to return our call at your convenience.
In the meantime, your cancellation is being processed, and future payments have been stopped. If you’d like to talk through anything further, our team is here to help.
Reviewed May 14, 2025
Agent explained everything on point and helped me immensely. My back was against the wall and the agent explained that this was not a loan and that my debt would be paid and he also told me the pros of this consolidation and gave me great advice that I should not use any of these credit cards or loans again.
Karen,
Having your back against the wall is never easy and we’re truly grateful we could help bring clarity and a path toward something better. We’re with you every step of the way and look forward to helping you become debt-free.
Reviewed May 14, 2025
The call with Lori ** was great, she provided me with all information for my debt consolidation and was kind and efficient. She asked me if I understood or had any questions after each section and at the end. She also sent me the presentation at the beginning of the call so I could access it easily and quickly. Thank you!
Thanks so much for sharing this, Amanda!
Clarity and care can make all the difference when starting something new and we’re so glad to hear Lori brought both and then some. ☺️
Reviewed May 13, 2025
Professional and explained that very step, patient and friendly. I would recommend your services to anyone that may need help. Hopefully, everything helps me to achieve financial freedom and raise my credit score to feel normal again.
This is truly what we love to hear, Richard!
We’re so happy to hear the process was explained with care and that you felt supported throughout.
This is a huge step forward toward living debt free, and we’re looking forward to helping you get there.
Thank you for sharing your experience and for your recommendation. It truly means a lot!
Reviewed May 12, 2025
The representative was so kind and reassuring. She explained things unhurriedly, calmly and clearly. She put me at ease, and with that, I’m inspired, motivated, and believe that I can complete this program successfully. I am so grateful for all your assistance and support. I would like to thank Nick from the initial call.
Your kind words absolutely brightened our day, Cita!
We’re so glad you felt supported right out the gate. You’ve got the mindset to make this work and we’ll be right here to back you up.
Thank you for giving us the chance to help. 🙏🏼
Reviewed May 10, 2025
It was easy but I’m still a little nervous about it thinking I can get rob. They were nice. Easy to understand. I got my account information and now I’m able to see my account. I hope this will make me debt-free. My understanding is it will help me sooner. I’m looking forward to work with you guys and making myself able to be debt-free and able to soon within the next 5 to 6 years a house.
Ashley,
Thank you for your honest review.
It’s totally normal to feel a little nervous in the beginning and are honored you’ve taken this step with us. It’s great to hear that everything was easy to follow and you’re able to view your progress. Your information is handled with care, and you stay in control throughout.
This is a strong step forward and we’re excited to bring you closer to becoming debt free so you can start putting your energy into bigger goals like buying a home!
Reviewed May 10, 2025
Cristel ** was so awesome and so easy work with as she put us at ease immediately and explained the entire process to us in a way that we could understand. Thank you for having someone like Cristel to help others like us. We are so grateful to you. We are excited to be debt free.
We’re so glad Cristel was able to explain everything in a way that felt approachable and easy to follow, Randy!
We’re proud to have such a thoughtful team and are grateful to be part of your path toward becoming debt free.
Thank you for choosing us.
Reviewed May 10, 2025
The whole process was described to me in detail and they gave me plenty of time to ask any questions I needed to ask. I felt really good with this company too! Everything was discussed in detail and was told what to do if contacted by any of my creditors if they happen to contact me by mail.
Thank you for sharing, Donna!
Trying something new always comes with questions and we’re glad you had the space to ask them all. We’re so happy you’re feeling confident about the program and are looking forward to what's next.
Reviewed May 9, 2025
Everyone helped and explained everything very well! God bless all my team for helping me get on track to be a good steward for the kingdom of Yaweh. Blessed are the peacemakers for they will inherit the kingdom of heaven. May we all love and lift each other up forever because the world needs kindness from all.
We’re big believers that kindness matters and we’re glad it came through in your experience, Tyler!
We’re grateful to be on this path with you and are here for whatever comes next.
Reviewed May 8, 2025
The person was very friendly, but read from a script VERY, VERY fast. She directed me to read along with her from the Welcome Packet, but I wasn’t able to get the packet in front of me before she started her script. I could understand very little of what she was trying to communicate. Her heavy accent was not helpful. I will read the welcome literature packet to get the information I need.
Linda,
We’re sorry to hear that the pace of the call made it difficult to follow along and truly appreciate you sharing this with us. Please know that you are always welcome to ask our agents to slow down or clarify anything as needed.
If you have any questions about the packet or your program, please feel free to reach out. We have a team who are ready to help and are excited to support you during this process.
Reviewed May 8, 2025
The process with Alleviate has been smooth and the gentleman I spoke with was professional and courteous. He explained the process and what were the steps needed to move everything along in a timely manner. I also was given an online portal where I will be able to track my progress and make additional adjustments if necessary.
Oneil,
We’re pleased to hear your experience has begun on a smooth and transparent note!
Having access to your portal is a great way to stay in the loop. If anything ever comes up or you need to make any changes along the way, our team is just a call away.
Thank you for taking a moment to share your feedback with us!
Reviewed May 5, 2025
I signed up three days ago. I don't want to miss the deadline. I was very satisfied with the service I received from the rep Todd. I have decided to go a different route and I have to cancel. I have tried calling many times today but I keep getting voicemail.
Thanks for taking a moment to share your thoughts, Sibyl.
We’re so glad your initial experience was a positive one, even if your plans have changed.
Someone will be in touch to assist further, and if you ever need a hand down the road, we’re always here to help.
Reviewed May 5, 2025
All is perfect!. From the beginning of the process through conversations to the end, everything was pretty perfect. The first staff or the employee who starts the process Adriana **, has a highly customer experience skills, she's kindness and respect for people and the job! She deserves promotion on the iob! Last but not the least, is Leslie, she's also great.
Peter,
Perfect is a high praise and we’re truly grateful to hear it! Adriana and Leslie genuinely care, and we feel lucky to have them and even luckier to have earned your trust.
Thank you for sharing your experience with us!
Reviewed May 5, 2025
Good service. Was happy to work with people that helped me into arriving to decision to let them help me. Just wanted to thank Alleviate for their caring and helpful service. Looking forward working with them. Feels good just to know they're there for helping me when I'm at need.
Enrique,
We’re glad you found the support you needed, and that we could help you feel confident about moving forward.
It’s an honor to be by your side, especially when it matters most.
We’re grateful for your feedback and can’t wait to see what we’ll accomplish together.
Reviewed May 5, 2025
I was helped with directions and how the program works, all that would happen and what to be aware of.. Very helpful with what to expect and directions very informative and walked me through all of the steps and what all was needed and should look out for during this period.. He was clear and understanding and took time to explain everything.
Thanks for your kind words, Steven!
We’re pleased to hear you felt supported and everything was clearly explained from the very beginning. If you ever need further guidance or help, our team is here for you every step of the way.
Reviewed May 5, 2025
I was a little weary in the beginning. But was explained to me very well. I will see how well this works out for me, then I can recommend this option of debt relief to others. Within the next two years I’m going to be nervous and excited to be debt free.
Starting something always comes with a few nerves but we’re so glad you gave us a chance to walk through it with you, Ella.
We’ll be here for every question, settlement, updates and everything in between.
Two years from now? Can’t wait to celebrate with you.
Reviewed May 5, 2025
They were very informative and helpful available to answer questions. They were very convincing that I need to do this now to recover my credit scores and ability to achieve better credit rating with the help. I hope to accomplish the high goals that have been set with settlements to payoff debt with credit cards.
Matthew,
Thanks for sharing this with us and for putting your trust in our team!
Starting this program is a solid step forward and we’re looking forward to walking it with you and helping you clear the debt so you can focus on what comes next.
Reviewed May 3, 2025
I am new to Alleviate and so far everyone has been kind, helpful, and supportive. I have spoken to Austin and Christopher and they supported me, calmed me, and answered all of my questions. I pray all goes well and my process goes well. Thank you for assisting me in this sensitive scary time.
Cindy,
We’re truly grateful to be by your side during such a sensitive time and are so glad our team could help bring a sense of calm.
As things move forward, please know that we’ll be here for every step, update, and every settlement.
We are always just a call away if you need anything and appreciate your feedback.
Reviewed May 1, 2025
Aaron ** is absolutely amazing! I was dead set on not doing debt consolidation, but he was so real about my situation and explaining it to me that it all made sense. He also informed me that I was paying another company that was not accredited with the BBB. At the end of the day I knew what needed to be done and he was there to help guide me in making the decision and it was so simple with working with him. I am absolutely ecstatic that I will be out of debt in less than five years. If anyone is ever looking to relieve the stress and the hardship that Debt brings on this is the company and Aaron ** is your guy! Let me not forget to mention that he saved me $1100 a month!
Thank you for sharing this with us, Toni!
We’re so glad Aaron helped you feel confident and guided you toward a decision that truly felt right. We work hard to earn trust, and it means a lot to know that came through from the very start.
That monthly savings is a huge win, and we’re proud to be part of your journey toward a debt-free future!
Reviewed May 1, 2025
Daniel ** is not just an employee; he’s an exceptional human being. In today’s world, it’s rare to encounter knowledgeable and well-intentioned individuals, and he possesses both of these qualities. He followed up on his promise the next day, which is commendable. He deserves a raise. Principled behavior compels individuals to self-reflect, seek knowledge, and actively listen to others. In this regard, he truly excels.
Rodrigo,
Your words truly struck a chord with us.
In a world where genuine care can feel rare, we’re honored that your experience with Daniel reflected something more.
We’ll continue to support you with the same level of dedication throughout your journey and appreciate your feedback.
Reviewed April 30, 2025
I'm sorry I didn't have my order number. No one's ever give me one. I thank y'all for helping me with my debt relief. I'm looking forward to being debt-free and I may be able to buy a home. I thank you for being courteous and helpful. I want to say thank you for y'all's help. From the very beginning I was a little apprehensive, but I'm glad I did it now and I look forward to being debt-free. Thank you so much.
We’re so glad you’re feeling confident in your decision, Primo!
Taking this first step is no small thing and we’re proud to be alongside you as you work toward becoming debt free. Every bit of progress brings you closer to your goals, and we’re excited to see all that we’ll accomplish together.
If you ever need your account details or just want to check in, we’re only a call away.
Thank you so much for taking a moment to share your experience with us!
Reviewed April 29, 2025
On April 28, 2025, Joarsy ** went over my welcome package with me and explained my rights and the payment process method. Payments must be made on time to stay enrolled in the program. Also mentioned that if payment can’t be made by the original date to contact Alleviate Financial. If any creditors contact me to by mail to forward all correspondence to your office. Thanks for assisting me in getting on track with my finances.
Eloise,
We’re so glad you’re here and happy Joarsy was able to walk you through everything clearly! We’re always happy to help and look forward to all the progress ahead as we work together to get you back on track financially.
Thanks for sharing your feedback with us!
Reviewed April 28, 2025
The young assistant was very helpful and very polite explaining all the many features that are available with Alleviate as far as making regular payments into the program account. Thank you for having such well trained staff! I look forward to being a member until it is completed. Thank you very much!
Thank you for taking the time to share this with us, Victor!
Our team is really the heart of what we do and we're so glad you could feel that right from the start. We're truly lucky to have you with us and can't wait to see everything you will achieve.
Reviewed April 28, 2025
Nervous but excited. I really don’t know what to do can’t easily get sleep of thinking about this. I wanted to talk to the representative always about this situation. Afraid because they might summons me and take to court. Might have anxiety regarding this. Like today just talk to them because I’m uncomfortable of doing this, I know it’s very stressful on my part.
Danilo,
Thanks for sharing your thoughts with us.
Feeling anxious at first is completely normal, that is why we’re here. You’ve got support, legal backup and a team ready whenever you need us.
We’ll check in soon, but please don’t hesitate to call if you need anything before then.
You’ve got this, and we’ve got your back.
Reviewed April 26, 2025
My experience with this company has been an absolute nightmare from start to finish. I was initially promised a “hybrid loan” program that would protect my credit, settle my debts for around 55%, and have me rebuilding my credit within months. Instead, they hijacked my credit for over 16 months, charged me about $9,000 in fees, and ultimately pressured me into a high-interest loan—leaving me worse off than when I started. Instead of settling my $29,000 for the promised $16,000, I am now stuck paying nearly $35,000.
The representative who said he would be my main contact has been completely unreachable despite me calling multiple times. To make matters worse, their communication is completely disorganized—I’ve been harassed with calls and texts for a different person named Tracie, despite repeatedly telling them they have the wrong number. It’s clear their system is mostly run by AI with no real human oversight. Now, after all of this damage, they even had the nerve to send me a request to leave them a positive review as if my “welcome call” was just completed. Completely unethical, disorganized, misleading, and damaging to anyone who trusts them. Avoid this company at all costs.
Dear Nicole,
Thank you for taking the time to share your feedback. We sincerely regret any disappointment you’ve experienced with our program and truly appreciate the opportunity to address your concerns.
We understand you’re currently working with leadership to address your concerns. While we’ve made efforts to connect and know you’ve reached out as well, we remain committed to continuing outreach.
In the meantime, we’d like to provide some clarification on your comments. While we do use automated systems for some communications such as feedback requests and reminders, all account management, negotiations and client support are handled directly by trained team members. Every major step in your program is overseen by real people committed to providing personalized service and assistance.
Our goal is to assist individuals facing financial hardship by negotiating with creditors to settle debts over time. While we strive to achieve settlements around 55%, each case is unique, and outcomes vary based on creditor agreements, as outlined in our signed contractual agreement.
We also want to clarify that while we do charge a service fee for debt settlement, it is factored into your monthly payment. We can confirm that you have not been charged $9k in our service fees. We understand concerns about total program costs, which is why we have our Program Cost Protection policy in place. If total program costs (Negotiated amount + our service fee) exceed 100% of the enrolled debt, eligible reductions on our service fees are available upon program graduation.
Additionally, while we offer some clients the option to apply for a loan through our partnered lenders to expedite settlements, participation is entirely optional, and we do not require anyone to apply or accept an offer.
Reviewed April 26, 2025
Went ok. Talked to Talisha ** who seem very knowledgeable. It was hard to take it all in. Wish it could be shorter and a little easier to understand but maybe that’s my fault. I reserve my final judgment after a few payments have been made. So we will wait and see. I hope it works out as planned.
Cass,
We truly appreciate your transparency and completely understand that this process can feel complex in the beginning. That’s why we’re always here to help explain things step by step. If you ever need to walk through anything again, please feel free to reach out.
We’re hopeful right alongside you and look forward to seeing what's ahead.
Reviewed April 26, 2025
The customer service agent Lauren ** was excellent in the service that she recommended for my financial freedom towards the future. Directed me to all the affiliations to keep me on track with the program. Will be working with her every step of the way. She left me with confidence in the program and I will possibly recommend the program to others And it’s going to help me along the way to completing my journey to ownership of land to gain financial freedom.
Rosalind,
We’re so glad Lauren could help you feel confident right from the start! You’re officially on your way, and while Lauren helped open the door, our whole team at Alleviate is here to walk the rest of the journey with you.
We’re proud to be a part of your path toward financial freedom and are excited to see all you’ll accomplish!
Reviewed April 25, 2025
Very nice, very patient, gave me answers for my questions, if didn't have answer went looking for it. Felt like she cared about me and my problems, so to the company she works for. Wouldn't hesitate to recommend the company if at all times I call, and they answer or at least call back. Very thorough and I am looking forward to working with them. They said they will be there, for me. I'm looking forward to it.
We’re so happy you’ve felt taken care of from the very beginning, Jacqueline!
We’re truly proud to have a team who dedicated to making sure every client feels heard and supported and we’re thrilled that it came through in your experience.
We’re excited to keep moving forward together and can’t wait to see where this journey leads you!
Reviewed April 25, 2025
Do not use this company to help you! I signed a contract with them hoping to consolidate my finances to improve my credit score as well as my financial situation. In the contract it states that it could take UP TO six months for them to negotiate with my creditors. I have called several times to find out what's going on. I log on to my portal and see that NOTHING has even begun and it's been MORE THAN SIX MONTHS! My credit score is sinking and I've been very patient. Working with this company has only made things worse! I spoke with someone and they said that they are still waiting to contact my creditors (one specifically) in order to negotiate. Funny because I have received offers from this particular creditor asking to negotiate WITH ME! And this was a few months ago! I have paid Alleviate over $2,000 and NOTHING HAS BEEN DONE AT ALL!!!!
It's a complete joke and no one, and I mean no one, has ever contacted me - it's always me calling them and they give me the same runaround answer each time. It's disgusting how these companies take advantage of people like me just trying to improve their financial situation. I am now having to find an attorney just to get out of this contract and get my money back so I can move on with my life. I lose sleep every day thinking about this and every time my phone rings from one of the three creditors calling - or even sending numerous emails saying I'm in default! I trusted this company and they are just having a big laugh at my expense.
Dear Helen,
Thank you for reaching out and sharing your concerns with us. We understand how important it is to feel confident and supported throughout the process and sincerely apologize for any added stress you may have experienced.
While the first settlement often occurs within six months, timelines can vary depending on negotiations and availability of funds. Please know that the funds you’ve distributed into your dedicated savings account are being accrued for future settlements as negotiations progress.
A member of our management team will be reaching out to you shortly to review your account in more detail and discuss the next steps. We remain fully committed to helping you move forward and appreciate your patience as we work toward achieving your goals.
Reviewed April 24, 2025
I am pretty happy and satisfied with call. The agent went through all the detail very clearly and answered my questions very patiently. This made the whole process way lot easier. Even when I asked a question that was not from what we were discussing, agent took a moment found the right answer and got back to me in reasonable time.
Saqib,
We’re so happy to hear this! We’re all about making things easier and clearer, and we’re glad we could be there to answer every question, even the surprise ones.
If anything else comes up, we’re always here to help!
Reviewed April 24, 2025
Alleviate Solutions has been helpful in explaining and responding to the process to help me get debt free. They have been communicative and have reached out to me when needed. I really appreciate their efforts in all they are helping me to achieve. I would recommend them to friends and family.
Juan,
It means so much to us know that you’ve felt truly taken care of, not just once but every single call.
Thank you for letting us walk this path with you and for being willing to share that trust with your friends and family too. 🙏🏼
Reviewed April 24, 2025
Alleviate Financial Solutions has been extremely helpful in helping me resolve my debt and help me get back on track with my life after dealing with multiple health issues. They’ve also helped me overcome stress that has came with my financial debt. They have already helped me settle three debt settlements already.
It’s amazing to hear how far you’ve come, Michael!
We’re proud to have helped settle three accounts so far and are even happier to hear we’ve been able to ease some of the stress along the way.
We’re honored to be a part of your journey and can’t wait to see all the good things still ahead for you.
Reviewed April 24, 2025
Shortly after I agreed and they took out money they have made settlements already and I really am happy to see it being done quickly. And shortly after the first one they came back at me with another settlement so this is working out great.
What a fantastic start, Rolland! 😄
We’re so happy to see things moving quickly for you. You’re making great progress, and we’re excited to help you keep building on it.
Reviewed April 23, 2025
This transaction was easy and quick yesterday. Matthew was kind and most helpful. All my questions and concerns were addressed in a timely, professional manner. I look forward to working with your professionals to help improve my credit score and have a brighter financial future moving forward. I’m glad I found your company.
Thanks for checking in and letting us know how your experience has been, Kathleen! We’re so happy to hear Matthew was able to assist you with care and efficiency. We’re excited to help you continue moving forward toward a debt free future and are so thankful to be part of your journey.
Reviewed April 23, 2025
My experience was very satisfying. Aaron, whom I worked with made the application process a snap. He was professional, well spoken and knowledgeable. Aaron completely understood and remained non-judgmental of my situation. I would definitely recommend Alleviate Financial Services to anyone in need of their services. Thank you Aaron and the Alleviate team for setting me in the direction of financial FREEDOM!
Gary,
We’re so proud to have been part of the first steps on your journey to financial freedom!
Aaron and our team work hard to provide not just solutions but real support without judgment. We’re so excited for everything ahead and are grateful to walk this path with you!
Reviewed April 23, 2025
Riley carefully explained the policy to me and covered all the details. He said I'd be receiving a form by email that would explain everything. He was patient and cordial and took the time to answer all my questions. He explained how much money I need to put into my account every month and cautioned me on GBIFinteraction with my debt companies.
Thanks for taking a moment to share your experience with us, Scott!
We’re so glad Riley was able to walk through all the details together and answer your questions attentively.
If anything else pops up, please don’t hesitate to reach out.
Our team is always ready to help.
Reviewed April 23, 2025
She answered all my questions and she was great, thank you for having such great customer service!!! Thanks for everything you guys are doing. I appreciate it. She knew all the information I needed to know. And to me, that was great, thanks.
Tommy,
Your feedback truly made our day!
That’s exactly the kind of experience we want for everyone we work with and are so happy to know you felt so well taken care of.
We’re here for you whenever you need us and appreciate you right back!
Reviewed April 23, 2025
Dissatisfied with the progress of my case. I have been working with you going on 5 payments and there has only been one settlement has been made. I feel like I am paying you to do nothing. This is not the first time I have emailed. I get no response from communications that I send. I have been told to trust the process however, my debt has increased significantly since following your program. Harassed by creditors and honestly cancelling, this is what I think I am going to do.
Thomas,
We regret to hear of any dissatisfaction you may have experienced and truly appreciate you reaching out to us and giving us the opportunity to clarify your program.
During your three months enrolled, we’ve secured a settlement on your behalf at 49% of the original balance, a strong result early in your estimated 38-month program term. While we believe you’re making great progress early on, we completely understand your concerns and assure you that we’re here to help you continue moving forward.
While creditors can apply interest and/ or late fees on your accounts, please know that our team uses its best-efforts during negotiations to secure the most favorable settlement terms possible at a reduced rate.
We also understand how stressful creditor calls can be and will be reaching out to you soon to discuss this further and explore any additional support you may need.
Reviewed April 23, 2025
So far, this has not been a relief at ALL! These settlements are taking way too long to be settled. Big deal that you have settled one out of ten. Our Costco Visa card worked wonders and gave us relief. Saved a lot of stress. On my own our credit scores would be better and we would not have lost so much credit and credit cards. After working with Costco guaranteed I would have done a better job and worked a lot less for the results.
Eileen **
Thank you for taking a moment to share your experience, Eileen.
We’re truly sorry to hear that you’ve been feeling dissatisfied with the process so far and appreciate the opportunity to support you further.
After reviewing your account, we see that we have settled one account with more work underway. As your program term is estimated at 60 months, there’s still time to address the remaining accounts as funds continue to build. That said, we completely understand how the process can sometimes feel slow and assure you that our commitment to resolving all enrolled accounts remains strong.
Your experience matters to us and our management team will be reaching out to offer additional support and to explore options that can help move things forward more quickly.
Reviewed April 23, 2025
All is good. I have enjoyed the freedom of not dealing with creditors and allowing Alleviate to handle all communication. I look forward to be debt free soon. I would recommend alleviate to anyone out there who maybe dealing with debt issues. They are a legit financial institution that helps people get out of debt.
Keith,
We’re thrilled you’re feeling the difference already!
Thanks for trusting us and sharing your experience. It’s our pleasure to help and we’re ready to offer the same support to anyone else you send our way.
We’re just as excited as you are to see you reach your debt-free future and will be here with you at every step.
Reviewed April 23, 2025
Amazing guy that is incredibly articulate and explains things in an undetectable way. The guy is patient with questions and has a way of helping that is minus judgment. His personality helps you feel comfortable and reassured in a world full of scams… Here is to praying this isn't a scam lol.. But really it sounds like I will be outa debt if I follow what Dr. Robert prescribed.
Thank you for trusting us with such an important step, Melonie!
We know how important it is to feel reassured in today’s world and are so glad you felt that comfort through Roberts care. You’re on the right path and with steady communication and follow through, we’ll help you work toward a debt-free future, one step at a time.
Reviewed April 22, 2025
Well out of the accounts I am please with the one but I haven't heard from you since on moving on the other accounts. I sent some reply mail on others but no respond. So what the step to move forward on the others. I haven't talk to anyone but I am receiving text and email about the accounts. So when you find time call me please
Thank you for taking a moment to share your feedback with us, Andre.
We’re thrilled you’re pleased with the early success on your largest enrolled account; that’s a major step forward! We understand how important it is to feel fully supported as we continue addressing your remaining accounts, and we’ll be reaching out to you soon for additional guidance and support.
Reviewed April 22, 2025
I feel Alleviate Financial Solutions needs to give a better timeline as to when they are going to approach my creditors with a resolution. Also, the person assigned to my case, must be reading from cue cards. Because he talks to me like I am a child. Not as an adult.
Thank you for reaching out and sharing your concerns with us, Elizabeth.
We appreciate your feedback and the chance to further assist.
Typically, the first settlement occurs within the first four to six months of the program. After reviewing your account, we can confirm that your program is on track with one account settled at 43% of the original balance, ahead of the expected timeline.
Your estimated program term is 44 months, which allows time to address the remaining accounts as funds accrue. We completely understand your eagerness to see continued progress and assure you that we share the same goal.
A member of our team will be reaching out to you soon for further support and to explore any options that may help expediate the process.
Reviewed April 22, 2025
So far everything has gone very smoothly. Our debt is being taken care of even when the institution we owe money to does not want to work with us. Alleviate and its team is quick to know what is going on anytime I call no matter who answers the phone which is pretty amazing on its own. We are very happy so far. We have 1 settlement done. Just need one more.
Mathew,
We’re so happy to hear everything’s going smoothly and love being your go to team no matter who picks up the phone.
One settlement reached, one more to go!
We’ve got your back the whole way through.
Reviewed April 22, 2025
I have never done this before. My experience with Alleviate is excellent. They went into detail on how the process works and yes, I did get a little confused. Everyone I worked with was very professional. They explained how it is working with a customer to which I owed money to. I was so grateful when they explained to me when a customer keeps calling, what I needed to do and how I needed it to handle it. Everybody I have worked with, I had talked with is very excellent in their profession.
Kathy,
We know how much of a leap it can be to try something unfamiliar and are so glad you gave us the opportunity to walk you through it.
It makes us so happy to hear that not just one but everyone on our team made you feel informed, cared for and respected from the very start.
We’ll be here if you ever need more guidance or clarity along the way. 😊
Reviewed April 22, 2025
Positive experience so far. Nice personalized touch being able to get explanations and details over a phone conversation with real people live customer service agents. I am happy to have my first of 6 (and largest) debt reach a settlement agreement in less than two months. It would be nice to hear what progress (if any) is being made on the other 5 accounts. Updates by email would be best.
The instructions to disengage from any direct phone contact with creditors has also been very helpful. I did expect push back and collection protocols. There have been. As the remaining creditors have done as much damage as possible to my credit report, there is definitely no rational reason to have any direct contact. I leave this in the hands of Alleviate. I trust there will be more settlements over the course of the coming months. I am seeing improvements in my cash flow already. The bigger picture looks promising. Thank you for your support.
Congratulations on such a great start, Richard!
It’s been a pleasure to help support you with real, personalized service and it’s even better to hear you’re already seeing positive changes, from your first major settlement to improvements in your cash flow.
We’re excited to keep moving forward and are just a call away if you need anything.
Reviewed April 22, 2025
Only one settlement so far, would like more updates on why and when my other loans and credit card debt will be settled. Not much communication on the progress of what steps there taking to commence closing my accounts and finally see my credit take a positive turn for a better future.
Thank you for taking a moment to share your concerns with us, David.
We truly appreciate your feedback and regret any confusion or disappointment you may have experienced.
While your program is off to a strong start with a settlement already in place within the program's first two months for your highest enrolled debt, we completely understand how important it is to feel updated and stay confident in the process.
A member of our team will be reaching out to you soon to discuss this further and answer any questions you may have.
Reviewed April 22, 2025
It was only days and my team had already made settlements! It felt good to see someone do what they said from the beginning. It has been hard to find a company that was truly dedicated to helping me achieve financial freedom, however Alleviate has been reliable, helpful and always available. Thank you again for being beside me!
Penny, we’re so glad you felt supported and saw real progress so quickly!
It was truly an honor to stand beside you when you needed it the most. Wishing you all the best as you move forward. If you ever need anything in the future, we’re always happy to help.
Reviewed April 22, 2025
Glad that everything went well, will let others know about this company helping me get everything resolved again. Thank you for your assistance. 😊 Happy to get everything straight out so I can rebuild my credit and start a new chapter in life with my financial, and let others know about this program. 😊
Jearlean,
We’re so happy we’ve been able to help and even happier to hear you’re feeling good about the road ahead! 😄
You’ve turned the page, and the future is wide open.
Thank you for trusting us to be a part of your journey. We can’t wait to see all the good things ahead for you.
Reviewed April 22, 2025
I have decided to go with Alleviate because my husband has been really sick during cov-19 plus lost his job due to company closed down and I can’t afford my 4 credits card plus my husband credit card too. I now feel so much better with Alleviate because they help me pay for my credit cards and I just want to thanks for Alleviate, without Alleviate I probably wouldn’t have been successful. Thank you so very very much.
Thank you for trusting us during such a challenging time, Marie. 🩵
We can only imagine how heavy things felt with everything happening at once. Knowing that we could offer some relief and help you find a way forward means more to us than we can say.
We’re proud of everything you’ve already accomplished and are excited for what’s ahead.
Reviewed April 22, 2025
As a new member of Alleviate my experience with Alleviate had been good so far! Even though I’m not fully aware of all the expectations! I hope that in the near future things will become more clear! I’m trusting the process. I am staying positive and paying close attention on how things can me together for a successful outcome.
So glad your journey is off to a great start, Shirley!
We know that this process can take a little time to fully come into focus, and we’re here to help make it as clear and smooth as possible.
If you ever have questions or just want a little more clarity, our Client Success team is only a call away!
Reviewed April 22, 2025
Everyone that I have talked to from this company has been extremely friendly and helpful. They have been completely respectful and did not judge me or my current situation. I appreciate the help they have given me to resolve my financial debt. I would recommend to anyone that is needing help with their financial situation.
Geraldine,
Your words mean more to us than you know.
You’ve highlighted something that is deeply important to us, and that is providing respectful and compassionate support without judgement.
We know that life happens, and we are not here to judge; we’re here to offer a real path forward to a brighter financial future.
Your recommendation truly means so much to us, and we’d be honored to help others the way we’ve been able to help you.
Reviewed April 22, 2025
They explained the process to me. Within a phone call they told me what they could do for me. I signed up. Within the first few days I was called. They had made an agreement with one of my creditors. And I agreed to the agreement. They made it very easy for me and I believe it was a great deal. They gave a peace of mind. They did everything they said they would and made me feel like there is a light at the end of the tunnel. I would refuse them to any of my friends or family. Easy, fast, dependable. Trustworthy, reliable. And customer service is excellent.
Your review has truly brightened our day, David! 🥹
From the very first call to the first settlement, it’s incredible to hear how smoothly things progressed for you.
Helping you find the light at the end of the tunnel is exactly why we do what we do, and we are always here if you or someone close to you ever needs support.
Thank you for your kind words and recommendation.
Reviewed April 21, 2025
So far they have only settled 1 account and that was months ago. Not sure why I got a congratulations text now. They got 2 settlements on that one account, the 2nd being higher of course. I'm paying $500 a month and they have not done anything they promised. None of my other accounts have even been contacted. My credit cards are now all over the high limit and have tons of fees, etc. added to them. They promised when I signed up that I would be on the way to qualifying for a loan, but so far all my accounts have gotten much worse and my credit score has completely dropped out.
We're genuinely sorry to hear about your frustration and the confusion caused by the recent message. We understand how concerning and stressful this can be, and we want to clarify the progress made so far.
When you enrolled in the program, you had approximately $24,252 in debt, with an estimated resolution timeline of 44 months tailored specifically to your financial situation and hardship. In just four months, we've successfully resolved your largest debt, reducing the balance significantly from $10,509 down to $5,096—a nearly 50% reduction of this debt alone, even though we're just about 10% into the program duration.
While it's true that your other accounts haven't been addressed yet, our process is designed to work within the budget you've set with us, ensuring your monthly deposits remain manageable. The aim is always to systematically address your debts in a way that is affordable and sustainable for you.
We regret that communication hasn't fully met your expectations, and we sincerely apologize for any misunderstandings regarding the program's milestones. Our Client Success Team will be reaching out promptly to clarify your concerns and provide more detailed updates on your progress. Your trust is important to us, and we're committed to supporting you through every step of this process.
Reviewed April 21, 2025
I am very pleased to have reached this next level and anticipate things moving quicker now with the next settlement happening sooner than the first one. I am feeling confident now that I indeed will not only retrieve my past credit score but will indeed surpass it to a much more attractive and responsible score. Thank you for your guidance in achieving a financially better future. ‼️👏👏👏
Thank you so much for sharing your wonderful feedback! We're thrilled to hear about your positive experience and growing confidence in the process. You're absolutely right—each milestone builds momentum, and we're excited to support you in achieving your financial goals. Keep up the great progress, and we're here for you every step of the way! 🚀👏
Reviewed April 21, 2025
There was an offer provided. The offer is accepted. But I had to call in and correct the offer. They had the wrong information in the account. I don't know if by week 4 we should already have wrong or incorrect information on an account. After three weeks of calling this finally got resolved. But even now I worry. If this could happen so early in a project plan. What is to stop it's from happening again.
Thanks for stopping by and sharing your feedback with us, Jeffery.
We’re sorry to hear that this situation left you feeling uncertain and truly appreciate the opportunity to clarify what happened and help restore your confidence moving forward.
When clients first enroll, the account information is pulled from their credit report, which may not always include full account numbers or most up to date account information.
In this case, because the initial information was a partial account number and the verified balance differed from what we started with, this explains the discrepancy. Once you shared your concerns with us about the account, we double-checked with the creditor and confirmed that we were negotiating on the correct account.
To help avoid this mix-up in the future, it is always helpful to obtain the full account numbers when possible. We again apologize for any confusion this caused and will be reaching out to you soon to address any remaining concerns you may have.
Reviewed April 21, 2025
Disappointed that you took so much commission money out of my account before making arrangements with my other accounts. Now you don’t have any strength to negotiate with them. You have also not been very upfront about your commission program and how it really works. Looking forward to being afforded a loan settlement to get this over with. Please work for a quicker solution to get the credit card companies from calling me multiple times a day.
Dear Daniel,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear you’ve been feeling disappointed with the process so far and appreciate the opportunity to clarify your concerns and continue working toward your goals.
We understand how overwhelming creditor calls can be, especially when it feels like things are moving slowly. That said, your program is on the right track. Our team has successfully negotiated and secured a settlement for one out of five enrolled accounts, with more work underway. Your program is estimated to span 60 months, leaving time to address the remaining accounts as funds continue to build.
About our service fee, we’d like to clarify that this fee only applies after we’ve successfully negotiated a settlement, you’ve approved of it, and the first payment toward that settlement has been made, ensuring that our success is tied to yours. We also take transparency seriously and ensure that the fee is outlined in every signed agreement.
We’ve shared your feedback with our management team, and they will be reaching out to you to discuss your account in more detail and explore how we can keep the momentum going.
We’re here to support you every step of the way and look forward to speaking with you soon.
Reviewed April 21, 2025
I didn't realize it was going to take this 4 Months and only one card has been settled. If I had known I would have went with a different company. I hope it doesn't take this long for the rest of my card. I have been receiving letters and calls every day it's getting annoying.
Dear Frederick,
Thank you for reaching out. We sincerely regret any disappointment that you may have experienced and appreciate you taking the time to share your thoughts.
Throughout your time with us, our team has successfully secured a settlement for your highest enrolled debt at 53% of the original balance, a result we’re proud to have secured early on in your program. As outlined in our signed agreement, your estimated program term is 43 months, leaving time to continue addressing your remaining accounts.
As progress in the program depends on both creditor participation and the availability of funds, maintaining consistent deposits helps ensure we can continue moving forward without delay.
While some creditor activity is to be expected during the early stages of your program, we understand how bothersome it can be and will be reaching out to you soon to review your program and discuss how we can keep things moving in the right direction.
Reviewed April 21, 2025
Great customer service. I was guided through the process from the beginning and am always able to call and get immediate assistance! My 1st account has been settled and I look forward to more milestones. Thank you to the entire staff for being so patient and attentive to my needs.
Thank you so much for your kind words! We're thrilled to hear that our team has provided you with exceptional guidance and support. Congratulations on your first settlement—it's a significant milestone, and we're excited to continue assisting you toward your financial goals. As always, we're just a call away if you need anything!
Reviewed April 21, 2025
It's taking a long time to get through this which has my credit score looking terrible... I didn't realize it would mess with my credit score this much. I am glad to be able to wipe away some debt. I just wish it was happening faster than it is. The company has been great though.
Thank you for taking a moment to share your thoughts with us, Jessica.
We understand how it can feel when progress feels slower than expected and truly appreciate your patience as your program continues to progress.
Debt resolution can take time, but it is designed to help reduce your total debt in an agreed upon time frame, not just manage it and every settlement achieved brings you closer to that goal. While not making your payments can affect your credit, the long-term goal is financial relief and freedom from unmanageable balances.
We’re so glad you’ve had a great experience with our team. If you’re ever interested in exploring potential options to expedite negotiations, please feel free to reach out.
Reviewed April 18, 2025
Very helpful and respectful. My experience was pleasant and informative. The representatives were respectful and knowledgeable. They answered all my questions without making me feel bad or embarrassed. I would recommend to others. I felt better after making the arrangements. They made me feel like I could see the light at the end of the tunnel.
Thank you so much for your thoughtful feedback! We're delighted to hear our team provided you with respectful, informative support and helped you feel hopeful about your financial future. It’s always our goal to ensure our clients feel comfortable and confident throughout the process. We appreciate your recommendation and look forward to continuing to support you on your journey to financial freedom!
Reviewed April 18, 2025
I was asked do I understand after every page was explained in the welcome packet. I was given contact information which was very useful. Every question was answered. I felt I was with a trusted company after the call. They said they would keep me updated on my debt relief progress and she made sure I felt comfortable with the process that I would be going through in the debt relief program.
Thank you so much for your kind review! We're thrilled to hear that you felt comfortable and well-informed throughout the welcome call. Keeping you updated and confident every step of the way is our priority. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to supporting you through your debt resolution journey!
Reviewed April 18, 2025
I am not pleased with your service. The young lady that sold me on your service got the creditors wrong. When I tried to call you it was horrible. You need to add more people to answer your phones. I must have called at least 20 times before someone called me back. No I would NOT recommend your company to anyone. I had a horrible experience.
We're very sorry to hear about your experience and the difficulty you faced reaching our team. Unfortunately, we did experience unusually high call volumes this week, and we sincerely apologize for any inconvenience this caused. Your feedback is extremely important to us, and we'd like the opportunity to make things right. A member of our Client Success team will be reaching out shortly to address your concerns directly. Thank you for bringing this to our attention.
Reviewed April 17, 2025
I’d been helping my granddaughter with her college expenses and using my credit cards. I overextended in my credit cards, and I needed help. Alleviate sent me a letter in the mail. I was hesitant at first because I didn’t know if it was for real or a scam. I thought about it and figured that maybe I could still wing it. Setting up the process with them was good. My account with them is fairly new. They keep sending me reminders on the payments. I like that they have a portal. I’m very grateful for that since I like to see what's going on. I had some questions the last time I called them, and they answered them. I felt very good about that.
Barbara,
Thank you so much for taking the time to leave such a thoughtful review.
We completely understand the hesitation that can come with taking a first step like this. Supporting a loved one while taking on something new isn’t easy, and we’re thankful you gave us the opportunity to support you in return.
It’s great to hear that the portal has been a helpful tool for staying on top of things and even better to know our team was able to provide clear and attentive support to help ease some of those early concerns.
While it’s still early, we remain committed to making sure your experience continues to feel professional and steady as you move forward.
Reviewed April 17, 2025
Representatives were very nice and friendly talking to me. I am very happy about saving money each month and maybe be able to do more with my grandsons. I am also happy about receiving your offer in the mail this morning and someone contacting me fast after submitting my information.
Thank you for taking the time to share this with us, Frances!
We’re so happy you reached out and even happier you felt taken care of from the very start. Hearing that you’re saving money and might get to do more with your grandsons? That’s a win we’re proud to be a part of.
So glad the offer in the mail found you at the right time and that our team could follow up quickly. Welcome aboard!
Reviewed April 17, 2025
Got a letter in the mail, saying that because we’re in Florida, we can consolidate all the higher interest bills. Matt from the company was very thorough. Pine view how to answer all the questions. The next day had the attorneys Department call us and give us the same kindness, great information, and all the answers we need we asked.
Todd,
We’re so glad to hear Matt gave you a smooth and informative introduction to our debt resolution program and that you felt supported right from the start!
It’s even better to hear that our client success team was able to continue that care and help answer your questions. We’re truly grateful to have you with us and look forward to helping you move forward with confidence.
Reviewed April 17, 2025
Alleviate reached out to me and it was easy to sign up with them. I got a welcome call and talked to their customer service rep who went over what I've signed up for and how the program works. She said in 3.5 years, I should be out of debt. So far, it's been good. I made my first payment this Friday, so we'll see how it goes.
Jerome,
This is exactly the kind of start we hope for! We’re so happy you’ve felt supported and well-informed from the very beginning. Debt resolution is a journey, but you’re already off to a great start!
We’re here to keep things moving forward, one step at a time.
Reviewed April 17, 2025
My experience was great. Tyson was great and helped me set everything up and answered all my questions. This is my first time doing something like this and I would consider doing something like this again. I would definitely recommend your company and services for anyone who is interested in getting help with their financial situation in order.
Thank you so much for taking the time to share this with us, Janette!
It means a lot to know that your first experience with a program like this felt clear and supportive and we’re so glad Tyson was there to guide you through it. Knowing he answered all your questions and helped you feel confident from the start is what we strive for.
We truly appreciate your recommendation and are proud to be a part of your debt-free future. If any questions come up along the way, we will be right here ready to help.
Reviewed April 16, 2025
There were also some questions left unanswered and was not giving an explanation on who could give me the answer I was looking for.
Thank you for your feedback, Roberta.
We apologize for the delay in successfully connecting to review your Welcome Packet. We understand how frustrating that back and forth can feel and appreciate your patience as we worked to find the right time to speak.
We’re glad we were able to connect and walk through the details together. We also understand how important it is to walk away from every call with clarity and regret to hear that some of your questions were left unanswered. A member of our management team will be reaching out to provide further support and ensure everything is addressed.
We truly value the opportunity to work with you and look forward to speaking with you soon.
Reviewed April 16, 2025
My rep was very good at what she was doing. There was nothing that I asked her in which she didn't have the answer for. Very good at her job and seemed to be interested in what was going through in my life. I needed someone who seemed to care about my well being. I really have been going through some things that wasn't really my fault.
Daphne,
Thank you so much for sharing this.
We know no one plans to find themselves in this position, and the truth is life happens to the best of us. What matters most is how we move forward, and we’re so glad you’re here taking that step with us.
We’re proud to hear that our representative made you feel heard, and genuinely cared for, because feeling understood can make all the difference. You’re not in this alone and we will be here with you every step of the way.
Reviewed April 15, 2025
The experience was very positive, but have a problem with the first payment as it came from them as being declined as I didn't have enough money in my account. And time got away with me so I didn't let you know to see if the payment could be moved further out. Mine next check that I will be getting is 5/9. I had texted to Brandon at ** but he didn't answer so I left a message k getting him know the o payment would be declined.
Thank you for bringing this to our attention—we completely understand how unexpected issues like this can arise, and we're here to support you. Please contact our Client Success Department at 888-879-9777, and our dedicated Account Management team will gladly assist you with rescheduling your payment and getting you back on track. We appreciate your patience and look forward to resolving this for you quickly!
Reviewed April 15, 2025
From the initial call with Wyatt & then Carolina, I feel that they were very professional, and also very personable. When they talked about the program, they also reviewed everything with detailed explanations which made it easy for me to understand which I needed & appreciated. I am looking forward to completing this journey with y’all! God bless each of you!
Thank you so much for your wonderful feedback! We're thrilled to hear that Wyatt and Carolina provided professional yet personable service, clearly explaining every step of the program to you. We're equally excited to support you throughout your journey to financial freedom. Please reach out anytime if you have questions—we're here for you. God bless you too!
Alleviate Company Information
- Company Name:
- Alleviate Financial Solutions
- Website:
- alleviatefinancial.com
