Alleviate Reviews

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Edited by: Ashley Eneriz

About Alleviate

Pros
  • Easy enrollment process
  • Transparent service explanations
  • Debt management services
Cons
  • Doesn't help with secured debt
  • Required to open an Alleviate savings account

Our editor's take

Alleviate is a good option for individuals drowning in debt. This can mean that the individual has over $10,000 in debt, multiple credit cards at or near the credit limit or is on the brink of declaring bankruptcy. Additionally, if someone has suffered unexpected financial hardship, such as a job loss or medical emergency, using Alleviate can help you get your finances back on track and avoid piling on more debt.

However, if your debt-related issues are related to secured debts, such as car loans or mortgages, or are mandatory debts, like alimony or student loan debt, Alleviate will not be able to help you.

Alleviate services

Alleviate services works with individuals to reduce the debt they owe. After a consultation, you will be given an estimate of how long your process will take.

You will need to stop paying your creditors and instead deposit an agreed-upon amount to a Federal Deposit Insurance Corporation-insured account administered by Debt Pay Gateway. Once you have enough money to settle your first debt, then Alleviate will contact your creditor to negotiate the debt payoff. The whole debt repayment process will vary per individual but typically takes 24 to 48 months.

Alleviate requirements

To qualify, you must have at least $10,000 in unsecured debt or $500 in unsecured debt per creditor.  Additionally, you must prove significant financial hardship, which is done by ceasing payments to your debts. Note that this can have negative implications and your credit score will be affected and creditors will change your status to delinquent and then to collections.

You will also be required to open a savings account with Alleviate’s chosen savings account and deposit money monthly. This money will be used for debt negotiations. Alleviate will not start any debt negotiations until your account has reached a suitable payoff amount.

Alleviate costs

Alleviate doesn't charge for a consultation, and you will not be charged a fee until your debt is settled. Alleviate does not list the percentage fee it charges, stating that fees vary from state to state. Compared to similar debt settlement companies, you can expect to pay a 15% to 25% fee on the amount of debt settled.

Alleviate FAQ

What is Alleviate?

Alleviate is a debt relief company that helps people in economic hardship manage their debts. It works with creditors and negotiates a reduced rate of the amount of money owed.

How does Alleviate Financial Solutions work?

When you hire Alleviate for debt relief, you'll stop paying your debt as a way of showing financial hardship. Instead, you'll open a savings account and make monthly payments, and when sufficient money has accrued, Alleviate will talk to creditors on your behalf.

Where is Alleviate Financial Solutions available?

Alleviate is available in 31 states throughout the United States.

Is Alleviate Financial Solutions legit?

Yes, Alleviate has been in business since 2018, and according to its website, it has helped clients settle over $300 million of debt.

Alleviate Reviews

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    How do I know I can trust these reviews about Alleviate Financial Solutions?
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    Page 1 Reviews 0 - 5
    Verified purchase
    TechStaff

    Reviewed May 1, 2025

    Aaron ** is absolutely amazing! I was dead set on not doing debt consolidation, but he was so real about my situation and explaining it to me that it all made sense. He also informed me that I was paying another company that was not accredited with the BBB. At the end of the day I knew what needed to be done and he was there to help guide me in making the decision and it was so simple with working with him. I am absolutely ecstatic that I will be out of debt in less than five years. If anyone is ever looking to relieve the stress and the hardship that Debt brings on this is the company and Aaron ** is your guy! Let me not forget to mention that he saved me $1100 a month!

    Thanks for your vote!
    Alleviate
    Response from Alleviate

    Thank you for sharing this with us, Toni!

    We’re so glad Aaron helped you feel confident and guided you toward a decision that truly felt right. We work hard to earn trust, and it means a lot to know that came through from the very start.

    That monthly savings is a huge win, and we’re proud to be part of your journey toward a debt-free future!

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      Customer ServiceCoverageSales & MarketingPunctuality & SpeedStaffBillingTransparency

      Reviewed April 17, 2025

      Overextending myself on credit cards to help cover my granddaughter's college expenses, I received a letter from Alleviate, which prompted me to consider their services. Initially, I was hesitant, fearing potential scams, but their communication made me feel more at ease, especially with the setup of their process.

      My account with them is new, just a couple of weeks in, so there haven't been noticeable impacts yet. However, I appreciate the portal they provide for keeping track of everything, easing my visual nature's comfort, and ensuring that my payments are in line with expectations. I've called them to clarify any concerns, specifically about what would happen if a creditor didn't accept a settlement. Their reassurance that most creditors typically do accept was comforting, even if the whole process might take a few months.

      Their customer service has been impeccable; I couldn't have asked for more responsive and detailed guidance so far. Tracking payments and updates through their portal has been smooth and efficient, a significant reassurance during this period. Though it's still early, my expectation and hope are firmly planted in seeing future positive outcomes with Alleviate, convinced of their professionalism given my initial interactions.

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      Alleviate
      Response from Alleviate

      Barbara,

      Thank you so much for taking the time to leave such a thoughtful review.

      We completely understand the hesitation that can come with taking a first step like this. Supporting a loved one while taking on something new isn’t easy, and we’re thankful you gave us the opportunity to support you in return.

      It’s great to hear that the portal has been a helpful tool for staying on top of things and even better to know our team was able to provide clear and attentive support to help ease some of those early concerns.

      While it’s still early, we remain committed to making sure your experience continues to feel professional and steady as you move forward.

      Verified purchase
      Staff

      Reviewed April 3, 2025

      Everything Alleviate has promised has come to pass. I found myself in a hole I was never going to get out of on my own. I had to put my pride aside and ask for help. Not only did they make the process easy, but they maintained my pride so I could pick myself up and keep this journey going. I cannot stress enough that it is never "over". One just needs to make changes and Alleviate will always be there to aid you with the adjustments needed.

      Thanks for your vote!
      Alleviate
      Response from Alleviate

      Thank you so much for sharing this, Jesus.

      It’s not easy to admit when you’re struggling, let alone reach out for help, and the fact that you did speaks volumes. We know how hard it can be to feel stuck, and we're truly grateful you trusted us to help you through it.

      Your words are a powerful reminder that it’s never too late to turn things around. There’s always a path forward, and sometimes it just takes that one brave step to find it.

      We're proud to be part of your journey and want you to know we will be here for you every step of the way. You've already done something incredibly strong by choosing change, and that deserves real credit.

      Verified purchase
      Customer ServiceSales & MarketingPunctuality & SpeedStaffBillingRates

      Reviewed March 5, 2025

      I received a call from Alleviate Financial Solutions' representative, Adam. Initially, I was skeptical about services like these due to the amount of personal information involved, as I often feared they could be scams. However, Adam was quite convincing and professional, which made me consider their program.

      Currently, I'm in the early stages of the program, so I can't fully judge its effectiveness yet. They promised to negotiate my debt on my behalf and provided me with an online account to track my progress, which I can control directly. This setup gives me some reassurance, although I remain cautiously optimistic.

      Adam stood out for his professionalism and expertise, setting him apart from others. Thanks to his approach, I decided to proceed, knowing I could cancel if I felt uncomfortable at any point. Overall, I would rate my experience with Adam highly, around a five. However, I'm still waiting to see how the program will ultimately impact my financial situation. If it successfully reduces my payments over the next few years and stabilizes my credit, it will be a tremendous help. I'm hopeful, but only time will tell.

      Thanks for your vote!
      Alleviate
      Response from Alleviate

      Lulzim,

      We completely understand that joining a new financial program can come with some skepticism, and we truly appreciate you choosing us to help resolve your debt.

      Your security and peace of mind are our top priorities, and we want to assure you that your personal information is handled with the utmost care and confidentiality.

      While it may take time to see the full impact of our program, we’re glad to hear that Adam’s professionalism and our online tools have provided you with some reassurance. We’re committed to delivering the best possible results and will be with you every step of the way.

      If you ever have any questions or just need a little extra reassurance, please don’t hesitate to reach out. We’re always here to support you.

      Thank you for your trust and patience, Lulzim.

      We look forward to helping you achieve the debt-free future you deserve.

      Verified purchase
      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

      Reviewed March 5, 2025

      Initially, I was under the impression that Alleviate Financial Solutions was offering a $21,000 loan with a manageable monthly payment of $500. However, I later discovered that it was actually a debt relief program, not a loan. The enrollment process was somewhat stressful as I found the communication to be a bit unclear at first. I had received mail suggesting it was a loan, which added to the confusion.

      The person I spoke with did their best to explain the program, but I felt like my questions weren't fully addressed at times. Despite this, once I understood that my payments were going into a trust account to be used for settlements with creditors, my nerves were calmed. Now, I log in to track my payments and see the program's progress.

      It's been a bit of a roller coaster, but in the long run, this program is set to help me clear my debt before I turn 40, which brings a lot of relief. While I did wish initially for an instant financial boost through a loan, this program is teaching me about working towards financial freedom. It's an effective way for me to manage and eventually eliminate my debt, even without the instant gratification a loan might provide.

      Thanks for your vote!
      Alleviate
      Response from Alleviate

      Glenn,

      We greatly appreciate your feedback and understand how important clear communication is, especially when making financial decisions. While our mailers highlight potential solutions for debt relief, we’re sorry for any confusion along the way.

      Our goal is to provide a path to long-term financial relief by working and settling directly with creditors, rather than offering a loan. While we regret any initial misunderstanding, we’re grateful for the opportunity to support you on your journey to becoming debt-free. Additionally, we'd like to remind you that we do offer a loan option through our partnered lenders and are happy to discuss this option in more detail, including when clients are typically eligible to apply.

      Your concerns matter to us, and we want to ensure you have complete clarity. A member of our team will be reaching out soon to address any remaining questions you may have.

      We’re so happy to hear that you found this approach helpful for tackling your debt! We are here to support you every step of the way.

      Thank you for sharing your thoughts with us! We truly appreciate your feedback and look forward to speaking with you soon.

      Verified purchase
      Staff

      Reviewed Nov. 26, 2025

      My dad was drowning me and I needed help, that’s where Alleviate came in. They gave me hope and a clear path to canceling my debt and see the light at the end of the tunnel. Both advisors that I talk to were so kind and it just felt like they truly love their job and they wanted to help. Mathew O. was my first point of contact and he truly made me feel like I wasn’t judged for my debt and made me feel like I could start fresh and being in a better place. He was so encouraging and asked me how I felt and was so happy when I said I felt like a weight was lifted off my shoulders. He seemed like he generally cared, and I felt like I can trust him and Alleviate to help me. My second point of contact Josefina V. was very kind and sweet as well. I never felt like there was “I gotcha” moment and no hidden agenda like some agencies. I’m looking forward to erasing my debt and working towards a more financially stable future.

      Thanks for your vote!
      Alleviate
      Response from Alleviate

      Breana, hearing that you feel a weight lifted off your shoulders means the world to us. 💙 We’re so grateful you’re beginning to see the light at the end of the tunnel and thrilled that Matthew and Josefina could provide the support and compassion you deserve. Everyone deserves help without judgment, and we’re proud to be that team for you. Here’s to financial peace, one step at a time.

      Customer ServiceBilling

      Reviewed Nov. 17, 2025

      I hired this company to take my bills and consolidate them three months ago. I paid them $377.00 each month. I have not heard from since. They put me in a financial bind. I need that file closed and all money returned to me. Thank you. JOAN

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      Alleviate
      Response from Alleviate

      Thank you so much for sharing your thoughts, Joan. While our records show we spoke just over two weeks ago, we completely understand your decision and have initiated the cancellation process on your behalf. A member of our management team will reach out shortly to ensure everything is squared away and to address any additional questions or concerns you may have.

      Verified purchase
      Customer ServiceStaff

      Reviewed Nov. 14, 2025

      I had a very pleasant customer service representative, she answered all my questions and made me feel very comfortable through the whole process. Ivfuloy understood everything that she discussed with me and enjoyed the conversation. I would highly recommend this company to everyone.

      Thanks for your vote!
      Alleviate
      Response from Alleviate

      Sylvia,

      We’re so glad Ryley took the time to answer all your questions and make sure you felt comfortable throughout the process. Thank you for your recommendation, we’re excited to support you on your journey to financial freedom!

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 19, 2025

      I did a welcome review with Bianta on 10-17-2025. It was great. Questions I ask she answered. I must say when I first call I talk to Rose. I was very scared to do this process. I told her to let me think it over for the weekend and I'll call back on 10/13/2025 and I did I started the process. With talking to each representative my fears are getting better.

      Thanks for your vote!
      Alleviate
      Response from Alleviate

      We're so grateful you shared this, Ruth.

      Feeling uncertain at first is completely understandable, and we're happy to hear that Rose and Bianca helped you feel more at ease. We're here to make sure that comfort continues as you move forward, one step at a time.

      Verified purchase
      Staff

      Reviewed Oct. 10, 2025

      Outstanding customer support. Very courteous and patient. Explained the whole process to me. I feel like they understood my despair. I am so glad I have decided to use Alleviate's service. I am looking forward to seeing results soon and being able to breathe again.

      Thanks for your vote!
      Alleviate
      Response from Alleviate

      Rodney,

      We're so grateful you shared this.

      Feeling understood and supported is everything, especially when you're taking steps toward financial peace of mind. We're so glad our team could be there for you with patience and care. We're honored you chose us and can't wait to see the results unfold and help you breathe a little easier.

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      Alleviate Company Information

      Company Name:
      Alleviate Financial Solutions
      Website:
      alleviatefinancial.com