Alleviate Financial Solutions Reviews
Overview
Alleviate Financial Solutions has an average rating of 4.3/5.0, based on 91 reviews.
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Staff
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49 recent reviewers mentioned Alleviate Financial Solutions's staff. 95% were happy or satisfied with the staff, ranking Alleviate Financial Solutions 12th among debt settlement companies on our site.
Customer Service
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36 recent reviewers mentioned Alleviate Financial Solutions's customer service. 77% were happy or satisfied with the customer service, ranking Alleviate Financial Solutions 11th among debt settlement companies on our site.
Process
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22 recent reviewers mentioned Alleviate Financial Solutions's process. 85% were happy or satisfied with the process, ranking Alleviate Financial Solutions 12th among debt settlement companies on our site.
Transparency
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15 recent reviewers mentioned Alleviate Financial Solutions's transparency. 94% were happy or satisfied with the transparency, ranking Alleviate Financial Solutions 8th among debt settlement companies on our site.
Price
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14 recent reviewers mentioned Alleviate Financial Solutions's price. 78% were happy or satisfied with the price, ranking Alleviate Financial Solutions 6th among debt settlement companies on our site.
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Staff
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459 recent reviews we have found on the internet mentioned Alleviate Financial Solutions's staff. 94% were happy or satisfied with the staff, ranking Alleviate Financial Solutions 18th among debt settlement companies on our site.
Customer Service
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205 recent reviews we have found on the internet mentioned Alleviate Financial Solutions's customer service. 73% were happy or satisfied with the customer service, ranking Alleviate Financial Solutions 14th among debt settlement companies on our site.
Process
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113 recent reviews we have found on the internet mentioned Alleviate Financial Solutions's process. 92% were happy or satisfied with the process, ranking Alleviate Financial Solutions 15th among debt settlement companies on our site.
Transparency
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111 recent reviews we have found on the internet mentioned Alleviate Financial Solutions's transparency. 94% were happy or satisfied with the transparency, ranking Alleviate Financial Solutions 13th among debt settlement companies on our site.
Price
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25 recent reviews we have found on the internet mentioned Alleviate Financial Solutions's price. 58% were happy or satisfied with the price, ranking Alleviate Financial Solutions 10th among debt settlement companies on our site.
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About Alleviate Financial Solutions
- Easy enrollment process
- Transparent service explanations
- Debt management services
- Inconsistent communication
- High fees for services
- Limited follow-up support
Our editor's take
Alleviate Financial Solutions is a good option for individuals drowning in debt. This can mean that the individual has over $10,000 in debt, multiple credit cards at or near the credit limit or is on the brink of declaring bankruptcy. Additionally, if someone has suffered unexpected financial hardship, such as a job loss or medical emergency, using Alleviate Financial Solutions can help you get your finances back on track and avoid piling on more debt.
However, if your debt-related issues are related to secured debts, such as car loans or mortgages, or are mandatory debts, like alimony or student loan debt, Alleviate Financial Solutions will not be able to help you.
Alleviate Financial Solutions services
Alleviate Financial Solutions services works with individuals to reduce the debt they owe. After a consultation, you will be given an estimate of how long your process will take.
You will need to stop paying your creditors and instead deposit an agreed-upon amount to a Federal Deposit Insurance Corporation-insured account administered by Debt Pay Gateway. Once you have enough money to settle your first debt, then Alleviate Financial Solutions will contact your creditor to negotiate the debt payoff. The whole debt repayment process will vary per individual but typically takes 24 to 48 months.
Alleviate Financial Solutions requirements
To qualify, you must have at least $10,000 in unsecured debt or $500 in unsecured debt per creditor. Additionally, you must prove significant financial hardship, which is done by ceasing payments to your debts. Note that this can have negative implications and your credit score will be affected and creditors will change your status to delinquent and then to collections.
You will also be required to open a savings account with Alleviate Financial Solutions’ chosen savings account and deposit money monthly. This money will be used for debt negotiations. Alleviate Financial Solutions will not start any debt negotiations until your account has reached a suitable payoff amount.
Alleviate Financial Solutions costs
Alleviate Financial Solutions doesn't charge for a consultation, and you will not be charged a fee until your debt is settled. Alleviate Financial Solutions does not list the percentage fee it charges, stating that fees vary from state to state. Compared to similar debt settlement companies, you can expect to pay a 15% to 25% fee on the amount of debt settled.
Alleviate Financial Solutions FAQ
What is Alleviate Financial Solutions?
Alleviate Financial Solutions is a debt relief company that helps people in economic hardship manage their debts. It works with creditors and negotiates a reduced rate of the amount of money owed.
How does Alleviate Financial Solutions work?
When you hire Alleviate Financial Solutions for debt relief, you'll stop paying your debt as a way of showing financial hardship. Instead, you'll open a savings account and make monthly payments, and when sufficient money has accrued, Alleviate Financial Solutions will talk to creditors on your behalf.
Where is Alleviate Financial Solutions available?
Alleviate Financial Solutions is available in 31 states throughout the United States.
Is Alleviate Financial Solutions legit?
Yes, Alleviate Financial Solutions has been in business since 2018, and according to its website, it has helped clients settle over $300 million of debt.
Alleviate Financial Solutions Reviews
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Popular Mentions
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- 4,623,548 reviews on ConsumerAffairs are verified.
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- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 25, 2025
I appreciate the help they are giving me. Very knowledgeable and professional. I feel confident that I will make strides with them and move forward successfully. I would recommend them to anyone who has financial issues and needs guidance or temporary assistance. Their staff is quite friendly and will take the time to help you with whatever you require. Thank you.
Tamara,
We are truly grateful for the opportunity to assist you and are pleased to hear that you feel confident about making progress towards a brighter future!
We’re really excited to join you on this journey and can't tell you how happy we are that you find our team so friendly, patient, and helpful.
Remember, we’re here for you every step of the way, so don’t hesitate to reach out if you have any questions or just want to chat.
Your recommendation means the world to us, and we’re over the moon to have earned it!
Reviewed April 27, 2024
Alleviate Financial Solutions was able to bring down my debt. We planned a period of time where I was able to pay it off and get the settlements for me. They did the program exactly what they said they were gonna do. They were very personable. They gave me a representative that I dealt with all the time. Customer service was very good. They were very accessible at any time. They would call and check up to see if we know what was going on, or if we had any problems or questions. Overall, they worked until they were able to get the settlements for the different credit cards and debt that I was involved in. They didn't say, "Oh, no. We're gonna only take six months or it's gonna take two years." It was quicker than I thought.
Thank you so much for your thoughtful review! We're delighted to hear that Alleviate Financial Solutions was able to successfully manage and reduce your debt as planned. It’s great to know that our personalized service and the dedicated representative assigned to you made a significant difference. Our team prides itself on being accessible and proactive in communicating, so we’re glad this was your experience. Hearing that we exceeded your expectations in resolving your credit card and debt settlements more quickly than anticipated is incredibly rewarding. Thank you for trusting us with your financial journey!
Reviewed March 5, 2025
I received a call from Alleviate Financial Solutions' representative, Adam. Initially, I was skeptical about services like these due to the amount of personal information involved, as I often feared they could be scams. However, Adam was quite convincing and professional, which made me consider their program.
Currently, I'm in the early stages of the program, so I can't fully judge its effectiveness yet. They promised to negotiate my debt on my behalf and provided me with an online account to track my progress, which I can control directly. This setup gives me some reassurance, although I remain cautiously optimistic.
Adam stood out for his professionalism and expertise, setting him apart from others. Thanks to his approach, I decided to proceed, knowing I could cancel if I felt uncomfortable at any point. Overall, I would rate my experience with Adam highly, around a five. However, I'm still waiting to see how the program will ultimately impact my financial situation. If it successfully reduces my payments over the next few years and stabilizes my credit, it will be a tremendous help. I'm hopeful, but only time will tell.
Lulzim,
We completely understand that joining a new financial program can come with some skepticism, and we truly appreciate you choosing us to help resolve your debt.
Your security and peace of mind are our top priorities, and we want to assure you that your personal information is handled with the utmost care and confidentiality.
While it may take time to see the full impact of our program, we’re glad to hear that Adam’s professionalism and our online tools have provided you with some reassurance. We’re committed to delivering the best possible results and will be with you every step of the way.
If you ever have any questions or just need a little extra reassurance, please don’t hesitate to reach out. We’re always here to support you.
Thank you for your trust and patience, Lulzim.
We look forward to helping you achieve the debt-free future you deserve.
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Reviewed Sept. 23, 2024
I heard about Alleviate Financial through my boyfriend who has used them before to get out of a sticky situation. And I chose to use them because the initial call that I got was pleasant. It didn't seem like there was any runaround like a couple of other companies that I had spoken to. So, it seemed much more transparent and straightforward with how the fees are applied from what I pay. My total debt is $8,200 and Alleviate took what I'm paying now. So, all my bills together are 345 a month to pay all three cards. And they got it down to 299 a month. That's not a huge difference, but for me, it is. It helps me immensely monthly. It also helps me because before I called, I was paying the minimum payment, which was paying the interest fees that came every month. So, the card debt was never going down. From my notes, it sounds like there is no more interest building. We're just paying down what's owed.
I have the client portal and I can easily get on it. There are two different ones that I've now signed up for, one with Alleviate and then one with an affiliate to their company. I can look at what's going on with the account, make the payments and upload documents. It's simple. Alleviate is incredibly easy to work with and they work with us very well. I was listing, down to the paper products, toilet paper, and paper towels that I buy for my house, and they take into consideration every financial burden to come up with plans for people. The people that you talk to treat you like a human instead of just another account. But once I'm paid off, I'm never getting back into debt again. It's too hard to manage with the interest rates.
Jenicka,
Thank you so much for taking the time to share your thoughts with us!
We’re honored that you chose Alleviate to help you through a challenging time, and it means the world to us that you’ve found our support helpful. Our goal has always been to ensure that our clients feel cared for and supported as they work toward a debt-free future, so it’s wonderful to hear that you’ve had such a positive experience with our team from the very beginning.
We also pride ourselves in transparency, so it’s great to know you’ve found our program more straightforward and clearer compared to others. We understand how stressful financial hardships can be, and we’re so happy we could help you find a monthly payment that better fits your needs.
While creditors control their interest rates, we’re committed to negotiating the best possible settlement on your behalf.
Lastly, we’re thrilled that you find our portal easy to use and that working with us has been a positive experience overall. We’re here to support you every step of the way, so please don’t hesitate to reach out if you ever need anything!
Reviewed July 21, 2024
The offer that I found through Alleviate to consolidate all of my stuff together was fairly cheaper than what I was paying monthly for all of my bills and fees. Also, they said that if I had legal actions that collectors were trying to come up with, they would be there to help me through that process. I spoke with them on the phone for a good half an hour and they answered every question that I had.
I told them straight up that I was trying to make sure that this wasn't a scam and they were very understanding of that. They were patient with me, gave me the option to give it a couple of days and think about it, and gave me direct numbers to call them back. I wasn't going through another person and going through the whole process over again. I was able to call and speak directly to the person that I’d started the process with to finish it. Also, they were real good at making me feel comfortable with going ahead and doing that. The whole application process took an hour.
Everything's been great and I'm 100% happy with the autopay. The only thing is they came to a settlement with one of my debt collectors and I wish that I could get a little bit more communication on where we're going with the other few that I have, have they been contacted and that kind of stuff. I still am getting phone calls from those other debt collectors, trying to get me to pay them, even after I told them that I'm working with Alleviate. I'm curious as to where Alleviate is at with contacting them. But when they did get one debt collector to come up with a settlement with them, they were real good at calling me and going over it with me.
Justin,
Thank you for taking the time to leave such a detailed review. We are honored that you chose our debt relief program and are pleased to have provided you with a lower monthly payment amount. We strive to offer a great experience from the initial consultation to graduation, and we are overjoyed to learn that our intake agent handled your case with great care and patience.
We are delighted that you are satisfied with the payment method and have had a positive experience with us. Regarding your concern about updates, we recently attempted to contact you for your periodic review but we could not reach you. We understand that life can get hectic and assure you that we are here and ready to help whenever you need us.
We appreciate you sharing your experience with us and look forward to our next interaction!
Reviewed July 19, 2024
Alleviate Financial Solutions trashed what we had left on our credit reports. It put my husband below 500. And I'm barely above 500. We were over 600. Alleviate made us wait for three months before they started doing anything. They said we had to get severely delinquent. We have been paying on time or close to on time. It wasn't hurting our credit. But we just had a lot of it and we needed to get some of it down because we were moving and my husband wouldn't have a job paying as well. So, it was imperative we get our payments down. And it trashed our credit report. But Alleviate handles it. They get some of the debt taken down. And we pay them off. They give us a monthly payment. It's a set amount that was less than what I was paying. I was happy about that. They have negotiated with two of the credit cards to lower the amount due. And they have stopped the credit cards from calling us.
Thank you for taking the time to share your thoughts, Linda.
We genuinely understand your concern regarding the impact on credit scores and appreciate your valuable feedback and patience. Enrolling in a debt resolution program can adversely affect your credit; however, our primary goal is to help you achieve financial freedom through more manageable payments. While there may be a decrease in your credit in the early stages, the creditor will report to the credit bureau once the account is paid off. Demonstrating financial hardship allows us to negotiate favorable settlements on your behalf.
We're pleased to hear that you are satisfied with the reduced monthly payments and the progress made thus far. Should you have any questions or need further assistance throughout your journey, please do not hesitate to reach out to us. We're always here to help!
Reviewed April 28, 2024
Enrolling with Alleviate Financial Solutions was very seamless and simple. The gentleman was very helpful in the whole process and it was very quick. Everyone that I've talked to has been nice and welcoming. Having debt is a stigma. I felt ashamed. So talking to everyone, it has been very helpful and they understand that I'm trying to get my life together. If you are someone who's not the most tech-savvy or who was a bit older, you might run into a couple of issues because the app is something that is pushed towards the call. You might have issues integrating yourself into setting up automatic payments. But being a younger person, I loved it.
I had a lot of debt and Alleviate slashed it. It has worked amazingly. It's always great to pay less money. My life is a lot more on track just because, having that cloud of debt and trying to figure out how to pay it off, it's gone. My payments per month are now very manageable with my paycheck. If you're serious about consolidating your debt, you should 100% give Alleviate a call and ask for assistance.
Thank you so much for sharing your positive experience with Alleviate Financial Solutions! We’re delighted to hear that the enrollment process was seamless and that our team was able to provide you with the support and understanding you needed during a challenging time. It’s great to know that our services have significantly helped in reducing your debt and making your financial situation more manageable.
We also appreciate your feedback regarding the usability of our app, particularly for those who may not be as tech-savvy. We strive to make our services accessible to everyone, and your insights are invaluable as we continue to improve our technology. We’re committed to making the experience as user-friendly as possible for all ages.
Thank you for recommending Alleviate to others who are looking to consolidate their debt. It’s our goal to help as many people as possible regain control of their finances. We look forward to continuing to support you and others in achieving financial freedom!
Reviewed March 6, 2025
Alleviate Financial Solutions called me after I sought debt consolidation through a service, and everyone I interacted with was kind and helpful. The team worked with me to set up a comfortable payment plan, and I encountered no issues during the process. There are no suggestions for improvement at this time, as their service met my expectations.
Avannah,
Thank you for taking the time to share your experience with us!
We’re delighted you chose our services to tackle your debt and glad you’ve found our team helpful! Knowing we’ve been able to provide you with comfortable payment and a smooth process so far is exactly what we aim for.
Your feedback is incredibly valuable to us, and we really appreciate your review. If you ever have any suggestions or questions, don’t hesitate to reach out. We’re always happy to help!
Looking forward to what’s ahead.
Reviewed March 6, 2025
They were incredibly kind and helpful. They provided both debt consolidation and debt resolution services for me. The enrollment process was easy, and my interactions with them were wonderful. I would describe the quality of service as high. I would recommend them because they offer great support and solutions.
Emily,
We’re absolutely delighted to hear that your enrollment process was smooth and that you’ve had such a positive experience with our team!
Providing top-tier service with care and compassion is at the heart of what we do, and it’s fantastic to know that this has been reflected in your experience with us. Your feedback and recommendation mean so much to us and we’re thrilled that you’ve found the guidance and solutions you need.
We’ll be with you every step of the way and look forward to connecting again soon!
Reviewed March 5, 2025
I recently sought out Alleviate Financial Solutions to help address my current debt situation. I hadn't explored many options, but a friend's recommendation led me to them. The program I entered is a hardship program, which I feel suits my financial needs best. While I'm just starting—my first payment is scheduled for Friday—I am already appreciative of the options I didn't know were available before. I’m looking forward to settling my debt with their help.
The representative, whom I believe was named Janet, offered excellent customer service. She was very friendly, attentive, and informative, answering all my questions thoroughly. Her support is a significant reason I decided to move forward with Alleviate Financial Solutions. They also provide me with access to a customer portal, although I haven't set it up yet. Overall, I would definitely recommend their services to friends or family looking for debt resolution options.
Anna,
Thank you for taking the time to share your thoughts with us! 😊
We’re delighted to hear that your friend’s recommendation led you to us and even more thrilled that our program felt like the perfect fit for your financial needs. Delivering exceptional service is our top priority, and we’re so glad that Janet provided the outstanding support that helped you move forward with confidence.
If you ever need assistance accessing your portal or have any questions along the way, please don’t hesitate to reach out.
We’re incredibly grateful for your review and recommendation and look forward to supporting you on your journey to financial freedom.
Reviewed March 5, 2025
Initially, I was under the impression that Alleviate Financial Solutions was offering a $21,000 loan with a manageable monthly payment of $500. However, I later discovered that it was actually a debt relief program, not a loan. The enrollment process was somewhat stressful as I found the communication to be a bit unclear at first. I had received mail suggesting it was a loan, which added to the confusion.
The person I spoke with did their best to explain the program, but I felt like my questions weren't fully addressed at times. Despite this, once I understood that my payments were going into a trust account to be used for settlements with creditors, my nerves were calmed. Now, I log in to track my payments and see the program's progress.
It's been a bit of a roller coaster, but in the long run, this program is set to help me clear my debt before I turn 40, which brings a lot of relief. While I did wish initially for an instant financial boost through a loan, this program is teaching me about working towards financial freedom. It's an effective way for me to manage and eventually eliminate my debt, even without the instant gratification a loan might provide.
Glenn,
We greatly appreciate your feedback and understand how important clear communication is, especially when making financial decisions. While our mailers highlight potential solutions for debt relief, we’re sorry for any confusion along the way.
Our goal is to provide a path to long-term financial relief by working and settling directly with creditors, rather than offering a loan. While we regret any initial misunderstanding, we’re grateful for the opportunity to support you on your journey to becoming debt-free. Additionally, we'd like to remind you that we do offer a loan option through our partnered lenders and are happy to discuss this option in more detail, including when clients are typically eligible to apply.
Your concerns matter to us, and we want to ensure you have complete clarity. A member of our team will be reaching out soon to address any remaining questions you may have.
We’re so happy to hear that you found this approach helpful for tackling your debt! We are here to support you every step of the way.
Thank you for sharing your thoughts with us! We truly appreciate your feedback and look forward to speaking with you soon.
Reviewed March 5, 2025
I had a satisfactory experience with Alleviate Financial Solutions. I chose them because they provided the answers I was looking for, and I used their debt resolution service. Although the enrollment process involved answering a lot of questions, I found the overall customer service to be without any issues. I didn't have complaints regarding their support. While I'm still familiarizing myself with their online tools, my experience so far has been positive.
Janet, we’re so grateful you chose us and that we could provide the answers you needed!
We understand that making an informed decision is important, and we’re thrilled that our team could address all your questions to ensure the right fit for you. It’s wonderful to hear that your experience with us has been positive and that our service met your expectations!
If you ever have any questions or need support, don’t hesitate to reach out. We’re always happy to help.
Alleviate Financial Solutions Company Information
- Company Name:
- Alleviate Financial Solutions
- Website:
- alleviatefinancial.com
